Nortel Networks 3100 manual

Nortel Mobile Communication 3100 Nor tel Mobile Communication Client 3100 for Windows Mobile User Guide[...]

Nortel Mobile Communication 3100 Release: 3.0 Publication: NN42030-107 Document st atus: Stand ard 02.02 Document release date: Nove mber 2008 Copyright © 2008 Nort el Networks All Rights Reserved Printed in Canada LEGAL NOTICE This document contains Nor tel confidential and proprietary information. It is not to be copied, disclosed or distri bute[...]

Contents N o r t e l M o b il e C o m m u n i c a t io n C l i e n t 3 1 0 0 f or W i n d o w s M o bi l e U s e r G u i d e 3 Contents Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Your new MCC 3100 for Windows Mobile . . . . . . . . . . . . . . . . 7 New in this release . . . . . . . . . . . . . . . .[...]

Contents 4 NN42030-10 7 MC 3100 3.0 Standard 02.02 November 2008 Configuring your MCC 3100 for Windows Mobile . . . . . . . 29 Initial configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Advanced Configuration settings . . . . . . . . . . . . . . . . . . . . . . 32 Advanced settings . . . . . . . . . . . . . . . . . .[...]

Contents N o r t e l M o b il e C o m m u n i c a t io n C l i e n t 3 1 0 0 f or W i n d o w s M o b il e U s e r G u i d e 5 Placing an emergency call . . . . . . . . . . . . . . . . . . . . . . . . 64 Calling from the Buddy list . . . . . . . . . . . . . . . . . . . . . . . . 64 Calling from the History or Search panes . . . . . . . . . . . . 65[...]

Contents 6 NN42030-10 7 MC 3100 3.0 Standard 02.02 November 2008 Managing the instant conference history . . . . . . . . . . . . . . . . 91 Managing instant messages . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Sending an Instant Message . . . . . . . . . . . . . . . . . . . . . . 93 Receiving an Instant Message . . . . . . . . . . . . . [...]

Welcome N o r t e l M o b il e C o m m u n i c a t io n C l i e n t 3 1 0 0 f or W i n d o w s M o bi l e U s e r G u i d e 7 W elcome This section contains the following topics: • “Your new MCC 3100 for Windows Mobile” on page 7 • “New in this release” on page 7 • “MCC 3100 for Windows Mobile feature ov erview” on page 9 • “L[...]

Welcome 8 NN42030-10 7 MC 3100 3.0 Standard 02.02 November 2008 • “Call Swap” on page 69 • “Speaker Mode” on page 69 • “Three-Party Confere nce” on page 69 Other changes The following updates occurred : • Usability enhancements. • Welcome section added , containing material from oth er sections. • Getting Star te d sec tio n[...]

Welcome N o r t e l M o b il e C o m m u n i c a t io n C l i e n t 3 1 0 0 f or W i n d o w s M o bi l e U s e r G u i d e 9 MCC 3100 for Windows Mobile feature over view MCC 3100 for Windows Mobile extends the enterprise collabor ation functionality to a mobile device by us ing a d ata (Inter net) co nnection over the cellular network. You can pe[...]

Welcome 10 NN42030-10 7 MC 3100 3.0 Standard 02.02 November 2008 — Select a buddy an d choose how yo u want to contact them (voice call or IM). — Select a record in the histor y log, voice mail or IM sessions pane and start a new communication se ssion. • Display the MCC 3100 for Windows Mo bile in either landscape or portrait vi ew. • Perf[...]

Welcome N o r t e l M o b i l e C o m m u n i c a t i o n C l i e n t 3 1 0 0 f o r W i n d o w s M o b i l e U s e r G u i d e 1 1 Note: If you are con n ec ted to a 3G net wo rk, you ca n ex cha n ge insta nt messages and track presence while engaged in a voice ca ll. For more information ab out configuring your outgoing Call Service DN, see “I[...]

Welcome 12 NN42030-10 7 MC 3100 3.0 Standard 02.02 November 2008 • Nortel Mobile Communication 3100 Installation and Commissioning (NN42030-300) • Nortel Mobile Communication 3100 Release Notes (NN42030-404) • Nortel Mobile Communication 3100 Administration an d Security (NN42030-600)[...]

Getting Started N o r t e l M o b i l e C o m m u n i c a t i o n C l i e n t 3 1 0 0 f o r W i n d o w s M o b i l e U s e r G u i d e 1 3 Getting Star ted This section contains the following topics: • “Before you begin” on page 13 • “Enterprise requir ements” on page 13 • “Supported network con nections and devices” on page 14 ?[...]

Getting Started 14 NN42030-10 7 MC 3100 3.0 Standard 02.02 November 2008 Suppor ted network connections and devices MCC 3100 for Windows Mobile s upports the following network connections. MCC 3100 for Windows Mobile s upports the following devices. T able 1: Supported network connections Device type Operating system V oice and dat a service availa[...]

Getting Started N o r t e l M o b i l e C o m m u n i c a t i o n C l i e n t 3 1 0 0 f o r W i n d o w s M o b i l e U s e r G u i d e 1 5 For a list of the latest supported devices, see the MC 3100 Pr oduct Bulletin at www.nortel.com . Note 1: Select and use headset s that are designed to reduce excessi ve sound pres sure leve ls or acoust ic sho[...]

Getting Started 16 NN42030-10 7 MC 3100 3.0 Standard 02.02 November 2008 • Cellular Inte rnet ac cess Configuring the data connection and verifying cellular Intern et access 1. On the mobile device Main Menu, choose Start, Settings. 2. Select the Connections tab . 3. Enter the correct paramet ers, such as access point, user name, a nd password. 4[...]

Getting Started N o r t e l M o b i l e C o m m u n i c a t i o n C l i e n t 3 1 0 0 f o r W i n d o w s M o b i l e U s e r G u i d e 1 7 • 3 calls per hour (2 inbound, 1 outbo und) within an 8 hour workday. • 5 message waiting indicator updates per day. The following calculation sh ows data us age per mo nth, assumi ng 20 work days per month[...]

Getting Started 18 NN42030-10 7 MC 3100 3.0 Standard 02.02 November 2008[...]

Installing your MCC 3100 for Windows Mobile N o r t e l M o b i l e C o m m u n i c a t i o n C l i e n t 3 1 0 0 f o r W i n d o w s M o b i l e U s e r G u i d e 1 9 Installing your MCC 3100 for Windows Mobile This section contains the following topics: • “Installing or upgrading MCC 3100 for Windows Mobile” on page 19 • “Uninstalling M[...]

Installing your MCC 3100 for Windows Mobile 20 NN42030-10 7 MC 3100 3.0 Standard 02.02 November 2008 • “Installing the software ove r the air” on page 22 • “Upgrading the software over the air” on pag e 24 Consult your syste m adm in istr at or for th e pr ef er re d ins tall a tio n or upgrade method. Note 1: Disable sleep m od e du ri[...]

Installing your MCC 3100 for Windows Mobile N o r t e l M o b i l e C o m m u n i c a t i o n C l i e n t 3 1 0 0 f o r W i n d o w s M o b i l e U s e r G u i d e 2 1 You can use your desktop PC or laptop co mputer to install or upgrade your MCC 3100 software. After downloading the latest load, you can install it on your mobile device using a USB [...]

Installing your MCC 3100 for Windows Mobile 22 NN42030-10 7 MC 3100 3.0 Standard 02.02 November 2008 4. Use the contr ols to locate the so ft ware file to be installed and click Download . 5. Click Save , navigate to the folder wh ere you want to store the software file on you r comp u te r, an d click Save . 6. Connect t he mobile d evice to you r[...]

Installing your MCC 3100 for Windows Mobile N o r t e l M o b i l e C o m m u n i c a t i o n C l i e n t 3 1 0 0 f o r W i n d o w s M o b i l e U s e r G u i d e 2 3 download and install the software. To do an up gr ade, you simply select a menu option from the application. When you perform an over the air so ftware installation , a software load[...]

Installing your MCC 3100 for Windows Mobile 24 NN42030-10 7 MC 3100 3.0 Standard 02.02 November 2008 The software installation proceeds on your Windows mobile device. 9. Complete all other insta llation tasks, for example, the installation of a security certificate, if direct ed by your system administrator. Upgrading the software over the air If y[...]

Installing your MCC 3100 for Windows Mobile N o r t e l M o b i l e C o m m u n i c a t i o n C l i e n t 3 1 0 0 f o r W i n d o w s M o b i l e U s e r G u i d e 2 5 1. From MC 3100 for Windows Mobile main window, select Menu, Exit . The MC 3100 for Windows Mo bile stops. 2. On the mobile device, select Start, Settings. 3. Select the System tab. [...]

Installing your MCC 3100 for Windows Mobile 26 NN42030-10 7 MC 3100 3.0 Standard 02.02 November 2008 4. Copy the log file (MCC 3100HostL og.txt) to your computer. 5. Forward the log file to Nortel pr oduct support for analysis. Modifying the Microsoft ActiveSync settings ActiveSync is a comput er -b a sed s y nchronization program developed by Micr[...]

Installing your MCC 3100 for Windows Mobile N o r t e l M o b i l e C o m m u n i c a t i o n C l i e n t 3 1 0 0 f o r W i n d o w s M o b i l e U s e r G u i d e 2 7 4. Click OK . Note: For detailed, up-to-da te instructio ns on how to use Micr osoft ActivSync, cons ult the do cumentation provid ed with yo ur Windows Mobile device. This computer [...]

Installing your MCC 3100 for Windows Mobile 28 NN42030-10 7 MC 3100 3.0 Standard 02.02 November 2008 Determining the MCC 3100 for Windows Mobile software version You can determine the MCC 3100 for Windows Mobile software version from the help menu in the main window. Checking the softwar e version 1. Choose Menu, Help, About. The MCC 3100 for Windo[...]

Configuring your MCC 3100 for Windows Mobile N o r t e l M o b i l e C o m m u n i c a t i o n C l i e n t 3 1 0 0 f o r W i n d o w s M o b i l e U s e r G u i d e 2 9 Configuring your MCC 3100 for Windows Mobile This section contains the following topics: • “Initial configuration” on page 29 • “Advanced Configuration settings” on page[...]

Configuring your MCC 3100 for Windows Mobile 30 NN42030-10 7 MC 3100 3.0 Standard 02.02 November 2008 Primary Server IP/Host Enter the IP address or fully qualified domain name of the primary Mobile Communication Gateway 3100 (MCG 3100) exte rnal network interface. Format: <IP address | FQDN> Note: Do n ot enter a complete URL. Primary Server[...]

Configuring your MCC 3100 for Windows Mobile N o r t e l M o b i l e C o m m u n i c a t i o n C l i e n t 3 1 0 0 f o r W i n d o w s M o b i l e U s e r G u i d e 3 1 5. Click Done . The MCC 3100 logs on to the system. — If logon is successful, the remainde r of your configuration settings are automat ically downlo aded and you can be gin using[...]

Configuring your MCC 3100 for Windows Mobile 32 NN42030-10 7 MC 3100 3.0 Standard 02.02 November 2008 Figure 1: Recommend ed telephone number format Advanced Configuration settings After you have successfully l ogged in, you can customize the performance of your MCC 3100 by updating the advanced settin gs. Note: Some advanced settings are automatic[...]

Configuring your MCC 3100 for Windows Mobile N o r t e l M o b i l e C o m m u n i c a t i o n C l i e n t 3 1 0 0 f o r W i n d o w s M o b i l e U s e r G u i d e 3 3 2. Complete the fields us ing the information in Table 7 "Adv anced pane fields" on page 33 as a guide. T able 7: Advanced pane fields Field Descr iption Secondary server [...]

Configuring your MCC 3100 for Windows Mobile 34 NN42030-10 7 MC 3100 3.0 Standard 02.02 November 2008 Keep-Alive Messages If you experience a delay bef ore yo u re ceiv e notification of incoming calls, instant messages, an d pr es en ce upd a te s, sele ct this checkbox. By sending frequen t keep-alive messages, the application ma intains a connec[...]

Configuring your MCC 3100 for Windows Mobile N o r t e l M o b i l e C o m m u n i c a t i o n C l i e n t 3 1 0 0 f o r W i n d o w s M o b i l e U s e r G u i d e 3 5 3. Select Done . Call settings Use the Call Settings pane to conf igure your call screening mo de, network roaming mode (if applicable), and defaul t prefixes. Configuring your call[...]

Configuring your MCC 3100 for Windows Mobile 36 NN42030-10 7 MC 3100 3.0 Standard 02.02 November 2008 Figure 2: Call settings pane fields[...]

Configuring your MCC 3100 for Windows Mobile N o r t e l M o b i l e C o m m u n i c a t i o n C l i e n t 3 1 0 0 f o r W i n d o w s M o b i l e U s e r G u i d e 3 7 T able 8: Call Settings pane fields Field Descripti on Screening Mode Use the select box controls to select a call screening mode; • Screen On —When call screening is enabled, y[...]

Configuring your MCC 3100 for Windows Mobile 38 NN42030-10 7 MC 3100 3.0 Standard 02.02 November 2008 Voicemail Number This display-only field contains the num ber used to access the voice mail server. You can access your voice mail system direct ly from the MCC 3100 for Windows Mobile by using this number. Note: This setting is automatically downl[...]

Configuring your MCC 3100 for Windows Mobile N o r t e l M o b i l e C o m m u n i c a t i o n C l i e n t 3 1 0 0 f o r W i n d o w s M o b i l e U s e r G u i d e 3 9 4. Select Done . Owner Information settings Use the Owner Information pane to configure your display name and alternate contact numb ers. Configuring your owner information 1. Selec[...]

Configuring your MCC 3100 for Windows Mobile 40 NN42030-10 7 MC 3100 3.0 Standard 02.02 November 2008 Figure 3: Owner Information se ttings T able 9: Owner Information pane fi elds Field Descripti on First Name Enter your first name. Last Name Enter yo ur last name. Display Name Enter the name that appe ars in the Status pane of the main pane. Desk[...]

Configuring your MCC 3100 for Windows Mobile N o r t e l M o b i l e C o m m u n i c a t i o n C l i e n t 3 1 0 0 f o r W i n d o w s M o b i l e U s e r G u i d e 4 1 4. Select Done . Home Phone Number Enter the contact location when: • you call a Buddy in Call-me-First mode • you receive an incoming call and call screening mode is enabled Se[...]

Configuring your MCC 3100 for Windows Mobile 42 NN42030-10 7 MC 3100 3.0 Standard 02.02 November 2008 Buddy Settings Use the Buddy pane to manage pr esence update behavior for you r mobility-enabled buddie s (mobile client user s on the same system). Reviewing and configuring your Bu ddy settings 1. Select Menu, Logout. 2. Select Menu, Options, Bud[...]

Configuring your MCC 3100 for Windows Mobile N o r t e l M o b i l e C o m m u n i c a t i o n C l i e n t 3 1 0 0 f o r W i n d o w s M o b i l e U s e r G u i d e 4 3 Figure 4: Buddy settings. 4. Select Done . T able 10: Buddy Settings pane fields Field Descripti on Auto Presence Enabled Select this checkbox to ha ve the MCC 3100 receive automati[...]

Configuring your MCC 3100 for Windows Mobile 44 NN42030-10 7 MC 3100 3.0 Standard 02.02 November 2008 Instant Messaging settings Use the Instant Messaging pane to revie w and program your instant message alert settings. Reviewing and configuring your In st ant Message settings 1. Select Menu, Logout . 2. Select Menu, Options, Instant Messa ging . 3[...]

Configuring your MCC 3100 for Windows Mobile N o r t e l M o b i l e C o m m u n i c a t i o n C l i e n t 3 1 0 0 f o r W i n d o w s M o b i l e U s e r G u i d e 4 5 Figure 5: Instant Messaging settings 4. Select Done . T able 11: Instan t Messaging pa ne fields Field Description New IM/Alert If this box is checked, whenever you receive a new in[...]

Configuring your MCC 3100 for Windows Mobile 46 NN42030-10 7 MC 3100 3.0 Standard 02.02 November 2008[...]

Operating your MCC 3100 for Windows Mobile device N o r t e l M o b i l e C o m m u n i c a t i o n C l i e n t 3 1 0 0 f o r W i n d o w s M o b i l e U s e r G u i d e 4 7 Operating your MCC 3100 for Windows Mobile device This section contains the following topics: • “Starting and exitin g MCC 3100 for Windows Mobile” on page 47 • “Logg[...]

Operating your MCC 3100 for Windows Mobile device 48 NN42030-10 7 MC 3100 3.0 Standard 02.02 November 2008 Note: S ta rtup time and ongo ing perf or ma nce of the MCC 3100 is dependent on the system resources that are currently available. Exiting MCC 3100 for Windows Mobile Under usual circumstances, ther e is no need to exit the MCC 3100. You can [...]

Operating your MCC 3100 for Windows Mobile device N o r t e l M o b i l e C o m m u n i c a t i o n C l i e n t 3 1 0 0 f o r W i n d o w s M o b i l e U s e r G u i d e 4 9 Figure 6: Login status indicator Logging on while the MCC 3100 device is cradled Depending on h ow Microsoft ActivS ync is configured, you may lose wireless network connectivit[...]

Operating your MCC 3100 for Windows Mobile device 50 NN42030-10 7 MC 3100 3.0 Standard 02.02 November 2008 see “Starting and exiting MCC 3100 for Windows Mobile” on page 47 . Figure 7: Logoff status indicator T urning off auto-login At startup, the MCC 3100 attempts to automatically log on to the system. This process is repeated until log on is[...]

Operating your MCC 3100 for Windows Mobile device N o r t e l M o b i l e C o m m u n i c a t i o n C l i e n t 3 1 0 0 f o r W i n d o w s M o b i l e U s e r G u i d e 5 1 Log on st atus messages Various status messages display a s the MCC 3100 attemp ts to log on to the system. Message urgency is indicated by colored icons: • Blue icon—For i[...]

Operating your MCC 3100 for Windows Mobile device 52 NN42030-10 7 MC 3100 3.0 Standard 02.02 November 2008 Figure 8: Main pane Main pane components Phone p ane Access the Phone pane to pl ace a Call or Call From. With Call, you simply dial a number. With Call From, yo u spec ify contact locations (for exampl e, home or office) for yourself and the [...]

Operating your MCC 3100 for Windows Mobile device N o r t e l M o b i l e C o m m u n i c a t i o n C l i e n t 3 1 0 0 f o r W i n d o w s M o b i l e U s e r G u i d e 5 3 Search p ane Use the Search pane to look for people in the cor porate directory. You can expand the search to inc l ud e yo ur local add re ss bo ok on th e Windows Mobile devi[...]

Operating your MCC 3100 for Windows Mobile device 54 NN42030-10 7 MC 3100 3.0 Standard 02.02 November 2008 Navigating screens Use the controls on your Windows mobile device to navigate th rough panes and me nus, enter data, and to sele ct options. Use the le ft and right buttons to execute menu bar commands. Use the START button to open the Start m[...]

Operating your MCC 3100 for Windows Mobile device N o r t e l M o b i l e C o m m u n i c a t i o n C l i e n t 3 1 0 0 f o r W i n d o w s M o b i l e U s e r G u i d e 5 5 Note: This user guide describe s how to use the M CC 3100 on a Personal Digit al Assist ant (PDA) that is equipped with a to uchscreen. Diffe rent navigational o ptions are ava[...]

Operating your MCC 3100 for Windows Mobile device 56 NN42030-10 7 MC 3100 3.0 Standard 02.02 November 2008 T alk and end buttons Use the TALK and END buttons to access key functions. The follo wing table provides informatio n about the operation of th e green and red buttons when either the MCC 3100 is in focus. T able 13: Operati on of T ALK and E[...]

Operating your MCC 3100 for Windows Mobile device N o r t e l M o b i l e C o m m u n i c a t i o n C l i e n t 3 1 0 0 f o r W i n d o w s M o b i l e U s e r G u i d e 5 7 Change the screen orientation The MCC 3100 can be displaye d in differe nt wa ys depe nd ing o n the typ e or screen or touchpanel that you have on your device an d ho w it is [...]

Operating your MCC 3100 for Windows Mobile device 58 NN42030-10 7 MC 3100 3.0 Standard 02.02 November 2008 3. Adjust the mob ile de vic e rin ge r and sp ea ke r vo lum e by usin g the slider. Native dialpad In some circumst an ce s, you can c hoo s e to use the na tiv e dia l pa d ra th er than the MCC 3100 for Windows Mobile to place your calls. [...]

Advanced functions N o r t e l M o b i l e C o m m u n i c a t i o n C l i e n t 3 1 0 0 f o r W i n d o w s M o b i l e U s e r G u i d e 5 9 Advanced functions This section contains the following topics: • “Placing Calls” on page 59 • “Calling individu als” on page 61 • “Receiving calls” on page 66 • “Managing buddies” on [...]

Advanced functions 60 NN42030-10 7 MC 3100 3.0 Standard 02.02 November 2008 Call modes How the system handles calls depends on the configuration o f your MCC 3100 for Windows Mobile . An Outgoing Call Service DN is mandatory for MCC 3100 for Windows Mobile call features. Direct Outbound mode In Direct Outbound mode, in itiate calls directly from yo[...]

Advanced functions N o r t e l M o b i l e C o m m u n i c a t i o n C l i e n t 3 1 0 0 f o r W i n d o w s M o b i l e U s e r G u i d e 6 1 Figure 10: Call-me-First mode Use both call modes to configure a service nu mber in your MCC 3100 for Windows Mobile system settings. However, if you do not con figure a service number, you can only use the [...]

Advanced functions 62 NN42030-10 7 MC 3100 3.0 Standard 02.02 November 2008 — To use an alterna te number in Call-me-First mode , select Menu, Call From , select a number from the list or enter a new number, and then select Call from the menu. The system places the call. Figure 11: Phone pane Redialing a number Redial the last number that you dia[...]

Advanced functions N o r t e l M o b i l e C o m m u n i c a t i o n C l i e n t 3 1 0 0 f o r W i n d o w s M o b i l e U s e r G u i d e 6 3 1. Expand the Phone pane. 2. Select Menu, Input Method, Use Quick Dial List . 3. Scroll through th e Qu ick Dia l List and highlig h t a record. 4. Specify y our own nu mber by do ing one of the following : [...]

Advanced functions 64 NN42030-10 7 MC 3100 3.0 Standard 02.02 November 2008 Placing an emergency call When you dial an emergency number like 911 or 112, the MCC 3100 switches to the Windows mobile nati ve pho ne and the call is placed over the cellular network. No additional configuration is r equired to access this functionality. The MCC 3100 auto[...]

Advanced functions N o r t e l M o b i l e C o m m u n i c a t i o n C l i e n t 3 1 0 0 f o r W i n d o w s M o b i l e U s e r G u i d e 6 5 Figure 13: Calling from buddy list Calling from the History or Search panes You can plac e calls from the History or Search panes. 1. Expand the Main screen of the MCC 3100. Expand the History or Search pane[...]

Advanced functions 66 NN42030-10 7 MC 3100 3.0 Standard 02.02 November 2008 1. While a call is connected on your de sktop phone, select Menu, Take Call . 2. While a call is connected on the MCC 3100, press Handoff on your desktop phone. 3. Answer the c all on your W indows Mobile device. Note 1: When either the MCC 3100 or desktop phone for an MCC [...]

Advanced functions N o r t e l M o b i l e C o m m u n i c a t i o n C l i e n t 3 1 0 0 f o r W i n d o w s M o b i l e U s e r G u i d e 6 7 • Auto Answer Mode (On or Off) —If you turn on both call screening and auto answer, incoming calls on the local device ar e automatically answered by the native phone. If call screening or auto answer if[...]

Advanced functions 68 NN42030-10 7 MC 3100 3.0 Standard 02.02 November 2008 • Speaker Mode—Switches call aud io from the earpiece to the system speaker. • 3-Party Conference—Holds an im promptu th ree-party conferen ce. Call Hold and Retrieve Place a call on hold and re tr ieve it while you ar e co nn ec ted to the network. Placing a call o[...]

Advanced functions N o r t e l M o b i l e C o m m u n i c a t i o n C l i e n t 3 1 0 0 f o r W i n d o w s M o b i l e U s e r G u i d e 6 9 3. Select Hold & Call . The call is placed on hold. Hold & Call Initiated appear s in the dialpad display. 4. Do one of the following: — To complete a blin d tra n sfe r, sele ct Transfer and hang [...]

Advanced functions 70 NN42030-10 7 MC 3100 3.0 Standard 02.02 November 2008 3. Select Hold & Call . The call is placed on hold. 4. When the party answers, request permission to initiate the conference call, and th en press Conference . Note: Y ou can exec ute a var iety of dia l pad controls (for example, *5) while you are engaged in a three-pa[...]

Advanced functions N o r t e l M o b i l e C o m m u n i c a t i o n C l i e n t 3 1 0 0 f o r W i n d o w s M o b i l e U s e r G u i d e 7 1 Note: Provide at least one cont act location: Extension, W ork number , Mobile number , Home number , or Other number . 4. Select Menu, Done. Your new buddy is added to the local address book. First Name Ent[...]

Advanced functions 72 NN42030-10 7 MC 3100 3.0 Standard 02.02 November 2008 Figure 14: Adding a ne w buddy Importing a buddy Import a buddy to the MCC 3100 for Win dows Mobile local address book from these sources: • History pane • Search Resu lts pane (th at can inc lude entries from both the mobile device addr ess book an d the corp orate dir[...]

Advanced functions N o r t e l M o b i l e C o m m u n i c a t i o n C l i e n t 3 1 0 0 f o r W i n d o w s M o b i l e U s e r G u i d e 7 3 Your new buddy is added to the local address book. Figure 15: Impor ting a buddy from the Histor y pane Importing a buddy from the Search pane Search for people in your mobile dev ice address book, an d in t[...]

Advanced functions 74 NN42030-10 7 MC 3100 3.0 Standard 02.02 November 2008 Your new buddy is added to the local address book Note 1: After importing a budd y , ensure that the buddy cont act information is complete. Y ou may need to add a t ag or special character that wa s not present in the original r ecord. Note 2: The buddy display name contai[...]

Advanced functions N o r t e l M o b i l e C o m m u n i c a t i o n C l i e n t 3 1 0 0 f o r W i n d o w s M o b i l e U s e r G u i d e 7 5 Figure 16: Viewing presence status of b uddies Viewing the presence st atus of a group of buddie s 1. Expand the Buddy list. 2. Scroll and highlight a group. 3. Select Menu, Query Presence . The Buddy list u[...]

Advanced functions 76 NN42030-10 7 MC 3100 3.0 Standard 02.02 November 2008 3. Select Details . 4. On the Buddy Detail pane, review the following info rmation: — Presence status — Part of groups — Full Name — Company Name — Available Channels (Home, Work, Mobile, Email) — Other1 and Other2 Note: Optionally , you can begin a communicatio[...]

Advanced functions N o r t e l M o b i l e C o m m u n i c a t i o n C l i e n t 3 1 0 0 f o r W i n d o w s M o b i l e U s e r G u i d e 7 7 Editing a buddy Update the follo wing information: — Buddy extension — Buddy name — Buddy contact information Editing a buddy 1. Expand the Buddy List pane . 2. Scroll to and highlight the buddy you wa[...]

Advanced functions 78 NN42030-10 7 MC 3100 3.0 Standard 02.02 November 2008 • Yellow—Available but un able to respond • Red—Not available and cannot respo nd. Presence status indicators are as follows: • Connected - Awa y • Connected - Out to lunch • Connected - Be right b ack • Unavailable - Busy • Unavailabl e - On vacation • [...]

Advanced functions N o r t e l M o b i l e C o m m u n i c a t i o n C l i e n t 3 1 0 0 f o r W i n d o w s M o b i l e U s e r G u i d e 7 9 Changing your presence st atus 1. Expand the My Status pa ne. 2. From th e Onli ne Status pane, select a presence status. 3. Select Menu, Set Status . Your presence status is updated on the system. Your onli[...]

Advanced functions 80 NN42030-10 7 MC 3100 3.0 Standard 02.02 November 2008 Performing a local search Find contacts that you add to the device address book and buddies that you download to the MCC 3100 for Windows Mob ile by performing a local search. Searching the loca l di rec to rie s 1. Expand the Search pane . 2. Enter as much of the name as y[...]

Advanced functions N o r t e l M o b i l e C o m m u n i c a t i o n C l i e n t 3 1 0 0 f o r W i n d o w s M o b i l e U s e r G u i d e 8 1 Figure 19: Search pane Performing a corporate director y search Find contacts in your ente rprise phone boo k by performing a corp orate directory search. Searching both the c orporate and local direct ories[...]

Advanced functions 82 NN42030-10 7 MC 3100 3.0 Standard 02.02 November 2008 4. To resume the search, select Menu, New Search . The search results list is cleared. The next search you initiate is local. Note: Optionally , you can begin a communications session by selecting an entry and then selecting Me nu, Call , or Menu, Send IM . Viewing search d[...]

Advanced functions N o r t e l M o b i l e C o m m u n i c a t i o n C l i e n t 3 1 0 0 f o r W i n d o w s M o b i l e U s e r G u i d e 8 3 Managing network connections The MCC 3100 for Windows Mob ile supports cellular networ k connections for voice and data tr ansm ission. Fo r feature support details, see Table 15 "Network connectivity f[...]

Advanced functions 84 NN42030-10 7 MC 3100 3.0 Standard 02.02 November 2008 Adding a new group Adding a new gro up 1. Expand the Buddy List . Figure 20: Adding a new grou p 2. Select Menu, New Group. 3. Enter the name of the ne w group.[...]

Advanced functions N o r t e l M o b i l e C o m m u n i c a t i o n C l i e n t 3 1 0 0 f o r W i n d o w s M o b i l e U s e r G u i d e 8 5 Figure 21: Adding the name of the new group 4. Select Menu, Done. Your new group is added to the local addr ess book. Note: Y ou must crea te a group before placing a call. For more information, see “Add i[...]

Advanced functions 86 NN42030-10 7 MC 3100 3.0 Standard 02.02 November 2008 The updated group name is ad ded to the local a ddress book. Deleting a group Deleting a group 1. Expand the Buddy List . 2. Highlight group you want to delete. 3. Select Menu, Remove Group . The group is dele ted from the loca l addr ess bo ok. Bud dies co ntain ed within [...]

Advanced functions N o r t e l M o b i l e C o m m u n i c a t i o n C l i e n t 3 1 0 0 f o r W i n d o w s M o b i l e U s e r G u i d e 8 7 • Record the conference greeting and then press # on your phone dialpad. • Press 1 to review the greeting, press 2 to re-record the gr ee tin g, or press any other key to accept the greeting and start th[...]

Advanced functions 88 NN42030-10 7 MC 3100 3.0 Standard 02.02 November 2008 Figure 22: Instant conferencing pane Managing Instant Conferences The following procedure s describe how to manage ongoi ng instant conference s. Joining an inst ant confe rence call that is in progress Join an instant conferen ce that is in progr ess by selecting Join Late[...]

Advanced functions N o r t e l M o b i l e C o m m u n i c a t i o n C l i e n t 3 1 0 0 f o r W i n d o w s M o b i l e U s e r G u i d e 8 9 Responding to an inst ant conf erence reminder If you select Join Later when the instant conference star ts, you receive periodic reminders to particip ate in the call. Select Yes to join the instant confere[...]

Advanced functions 90 NN42030-10 7 MC 3100 3.0 Standard 02.02 November 2008 *3 Enables user numbers to be dialed mid-call. The instant conf erence initiato r can add another perso n to an ongoing call by doing the following: • Press sta r (*) 3. • Dial the exten sio n of the pa rt y, PSTN or mobile number. • Press pound (#). The system calls [...]

Advanced functions N o r t e l M o b i l e C o m m u n i c a t i o n C l i e n t 3 1 0 0 f o r W i n d o w s M o b i l e U s e r G u i d e 9 1 Managing the instant conference histor y The MCC 3100 for Windows Mobile retains a reco rd of your recent in stant conferences. Viewing detailed log information View detailed information for each entry on th[...]

Advanced functions 92 NN42030-10 7 MC 3100 3.0 Standard 02.02 November 2008 1. Expand the instant confe rence pane. 2. Scroll throug h th e list an d highlig h t a rec or d. 3. Select Menu , in st an t con f ere nc e . The system sets up the call in Call-me-First mode 4. Accept the incoming call and then follow the prompts. As the instant conferenc[...]

Advanced functions N o r t e l M o b i l e C o m m u n i c a t i o n C l i e n t 3 1 0 0 f o r W i n d o w s M o b i l e U s e r G u i d e 9 3 Managing instant messages With instant messages, you can: • send messages to your buddies and othe rs who have valid SIP addresses • receive instant messages • track instant message sessions Figure 23:[...]

Advanced functions 94 NN42030-10 7 MC 3100 3.0 Standard 02.02 November 2008 Sending an inst ant message t o a buddy 1. Expand the IM Session , Buddy list , History or Search panes. 2. Highlight a name or log entry. 3. Select Menu, Send IM . Note: This menu item is not available if your budd y does not ha ve an internet address or does not want to r[...]

Advanced functions N o r t e l M o b i l e C o m m u n i c a t i o n C l i e n t 3 1 0 0 f o r W i n d o w s M o b i l e U s e r G u i d e 9 5 Receiving an Instant Message When you log on, receive instant messages regardless of wh at you are currently doing on MCC 3100. When yo u receive an instant message, you are alerted by an audible tone and a [...]

Advanced functions 96 NN42030-10 7 MC 3100 3.0 Standard 02.02 November 2008 T racking IM Sessions The IM Sessions pane lists the last fifty messa ges that you exchange with as many as three of your budd ies. Older records ar e deleted automatica lly. New IM Alert enabled IM Sessio ns Yes, if you enable tone notification on the device. If someone se[...]

Advanced functions N o r t e l M o b i l e C o m m u n i c a t i o n C l i e n t 3 1 0 0 f o r W i n d o w s M o b i l e U s e r G u i d e 9 7 Managing IM Sessions 1. Expand the IM Sessions pane. 2. Select a buddy tab and do one of the following: — Select a date fo lder to revi ew the messages that you have exchanged . —S e l e c t Menu, Send I[...]

Advanced functions 98 NN42030-10 7 MC 3100 3.0 Standard 02.02 November 2008 • Incoming and outgoin g instant messages • System event notifications The History pane can co ntain up to 50 log entries. Older entrie s are automatically deleted. By default, the entries a re orga nized by time and d ate, but you can r esort them by name or type. You [...]

Advanced functions N o r t e l M o b i l e C o m m u n i c a t i o n C l i e n t 3 1 0 0 f o r W i n d o w s M o b i l e U s e r G u i d e 9 9 Figure 27: Instant Confer ence icons For system notification icon explanations, see Figure 28 "System notification icons" on page 99 . Figure 28: System notifica tion icons Sorting and fi ltering H[...]

Advanced functions 100 NN42030-10 7 MC 3100 3.0 Standard 02.02 November 2008 — Menu, Filter By, Outgoing Calls The entries are displaye d according to the filter preference yo u specify. Viewing detailed log information 1. Expand the History pane. 2. Highlight th e entry you want to examine. 3. Select Details . 4. On the History Detail pane, re v[...]

Advanced functions Nortel Mobile Communication Client 3100 for Windows Mobile U ser Guide 101 Deleting an individual entry 1. Expand the History pane. 2. Scroll throug h th e list an d highlig h t a rec or d. 3. Select Menu, Delete . Deleting all entries 1. Expand the History pane. 2. Select Menu, Delete All . 3. Select Yes or Cancel in response to[...]

Advanced functions 102 NN42030-10 7 MC 3100 3.0 Standard 02.02 November 2008 1. Expand the Voice Mail pane. 2. Select See Call History . Figure 29: V oice ma il pane[...]

Troubleshooting Nortel Mobile Communication Client 3100 for Windows Mobile U ser Guide 103 T roubleshooting This section contains the following topics: • “Data connection between MCC 3100 for Windows Mobile and MCG 3100” on p age 103 Data connection between MCC 3100 for Windows Mobile and MCG 3100 To verify that the data connect i on between [...]

Troubleshooting 104 NN42030-10 7 MC 3100 3.0 Standard 02.02 November 2008 Figure 30: ActiveSync Figure 31: MCG 3100 splash screen[...]

Acronyms Nortel Mobile Communication Client 3100 for Windows Mobile U ser Guide 105 Acr onyms Table 18 lists the acrony ms used in this guide. T able 18: Acr onyms Acronym Full Name CDMA 1xRTT Code Division Multiple Access Single Carrier (1x) Radio Transmission Techno logy DND Do Not Disturb EDGE Enhanced Data rates for Global E volution EVDO Evolu[...]

Acronyms 106 NN42030-10 7 MC 3100 3.0 Standard 02.02 November 2008[...]

[...]

Nortel Mobile Communication 3100 Nor tel Mobile Communication Client 3100 for Windows Mobile User Guide Copyright © 2008 Nortel Networks. All Rights Reserved. LEGAL NOTICE While the information in this document is believed to be accurate and reliable, except as otherwise expressly agreed to in writing NORTEL PROVIDES THIS DOCUMENT "AS IS"[...]