Nortel Networks 6120 manual

Nor tel Communication Ser v er 1000 Nor tel WLAN Handset 6120 and WLAN Handset 6140 User Guide T itle page[...]

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3 Contents Contents Contents 3 Regulatory and safety information 11 European Union Directives Conformance Statement 11 FCC Rules – Part 15 11 Industry Canada (IC) Notice 11 Charger information 12 Operational warnings 13 Electromagnetic interfer ence and comp atibility 14 International certificat ions 16 Specific Absorptio n Rate (SAR) inform atio[...]

4 Contents Redialing a number 32 Answering a call 32 Answering a call on a second line 33 Muting the microphone 33 Placing a call on hold 33 Resuming a held call 33 Hanging up 34 Adjusting the speaker volume 34 Changing the ring volume 34 Silencing the ringing 34 Opening the speed-dial list 34 Activating the speakerphone 34 Answering us ing the hea[...]

5 Contents Locking the Keypad 50 Selecting a Language 50 Selecting Ring Op tions 51 Selecting Phone Options 56 Viewing system information 61 Entering Extension number 62 Setting up Push -to-talk 63 Call features 67 Making calls 69 Use Autodial 69 Activat e Ring Again 70 Redial last number called 70 Use Speed Call 71 Make a System Speed Call 72 Use [...]

6 Contents Use Call Join 85 Set up a conference call 85 Use Conferee Selectable Display 86 Use Group Call 87 Work without interruption 91 Activate Make Set Busy 91 Other call features 93 Use Call Page Connect to make an announcement 93 Use Centrex/Exchange Switchh ook Flash 93 Charge a call or char ge a forced call 94 Use Enhanced Override 95 Use F[...]

7 Contents Dual Charger 111 Using the Dual Charger 112 Cleaning the Dual Charger 112 Quad Charger 114 Using the Quad Charger 114 Cleaning the Quad Charger 115 Terms you should know 117[...]

8 Contents[...]

9 Revision history Re vision history Decemb er 2007 Standard 02.01. This document is up-issued to support Communication Server 1000 Release 5.5. November 2007 Standard 01.05. This document is up-issued to include new information about the Real-T ime Location System (RTLS). July 2007 Standard 01.04. This document is up-issued to include new informat[...]

10 Revision history[...]

11 Regulatory and safety information Regulatory and safety inf ormation European Union Directives Conf ormance Statement This device complies with the essential requirements and other rele vant pro visions of directi ve 1999/5/EC. A copy of the Declaration may be obtained from <http://www .nortel.com/corporate/commu nity/envir onment/lif e_cycle[...]

12 Regulatory and safety information Charger information Charger models Nortel WLAN Handset 6100 Series Chargers (Si ngle, Dual-slot and Quad-slot Charger models). This equipment has been tested and complies wi th the limits for a Class A digital device, pursuant to P art 15 of FCC rules. These limits are designed to pro vide reasonable protection [...]

13 Regulatory and safety information manual, can cause harmful interferen ce to radio communications. Oper ation of this equipment in a residential area is likely to cause harmful inte rference in which case the user will be required to correct the interference at his own e xpense. This Class A digital apparatus complies with Canadian ICES-003. Ope[...]

14 Regulatory and safety information engine. Areas with potentially explosiv e at mospheres are oft en bu t not alw ays post ed. Batteries: All batteries can cause property damage and/or bodily inj ury , such as burns, if a conducti ve materi al such as je welry , ke ys, or beaded chains touch exposed terminals. The conductive mate rial can complet[...]

15 Regulatory and safety information aids. In the e vent of such interference, consult your hearing aid manufacturer to discuss alternati ves. US/Canada: Hearing Aid Compatibi lity (HA C) as per FCC Part 68 Other medical devices: If you use any other personal medical de vice, consult the manufacturer of your device to determine if it is adequately [...]

16 Regulatory and safety information International cer tifications The table belo w show s the international certifications appli cable to the WLAN Handset 6120 and 6140.[...]

17 Regulatory and safety information Specific Absorption Rate (SAR) information Y our WLAN Handsets 6120 and 6140 is a lo w-power radio transmitter and recei ver . When it is on, it receiv es and also send s radio frequency (RF) signals. In August 1996, the Federal Communications Commissions (FCC) adopted RF exposure guidelines with safety lev els [...]

18 Regulatory and safety information measurement known as the Specific Absorp tion Rate (SAR) . The SAR limit set by the FCC is 1.6W/kg. T ests for SAR are conducted by using standard operating positions specified by the FCC with the telephone transmitting at its highest certified power le vel in all tested frequency bands. Although the SAR is dete[...]

19 Regulatory and safety information[...]

20 Regulatory and safety information[...]

21 Your WLAN Handset 6120 and 6140 Y our WLAN Handset 6120 and 6140 This section describes the WLAN Handset 6120 and 6140 and their features when operating on Nortel Communication Server 1000. The WLAN Handset 6120 and 6140 are fully functional handsets specifically designed for the busy of f ice en vironment. Note: Not all features d escribed in t[...]

22 Your WLAN Handset 6120 and 6140 WLAN Handset 6120 and 6140 Handset controls and descriptions Press and hold the End button to turn your WLAN Handset 6120 and 6140 off. This ke y also af fects some of the states of the handset. Press the End button to terminate an acti ve call. Press the St a r t button to place a call. Press the Line bu tton to [...]

23 Your WLAN Handset 6120 and 6140 Press FCN to open the Features list when in the acti ve (idle) st ate. Other handset functions are accessed via the Act v soft ke y . Soft keys (self-labeled) are located belo w the display area. The liquid crystal display (LCD) indicator abov e the ke y changes, based on the state of the handset. Use the four Sof[...]

24 Your WLAN Handset 6120 and 6140 Status indicators Indicator Function These symbols gi ve a visual in dication (from weak to stro ng) of the signal strength to the handset. Y ou have a ne w voicemail message. The battery icon indicates the am ount of charge that remains in the battery p ack. When only one level remains, the battery pack must be r[...]

25 Your WLAN Handset 6120 and 6140 Modes of operation The WLAN Handset 6 120 and 6140 have six modes of operation (see T able 1). The do wnload icon indicates that the handset is downloading code. This icon only appears while the handset is running the ov er-the-air do wnloader . It appears to the right of the s ignal strength icon in the same loca[...]

26 Your WLAN Handset 6120 and 6140 Menu navigation The na vigati on ke ys (Na v ke ys) locate d be lo w the soft keys are used to na vigate through menu options. These keys are referred to in this guide as Nav k eys ( Nav S , Nav T , Nav W , Nav X ) and Enter . Figure 1 Menu navigation Shor tcut K eys When a menu is displayed, a shortcut k ey can b[...]

27 Your WLAN Handset 6120 and 6140 Figure 2 Standby Mo de Display Figure 3 Feature mod e display Feature Activ ation displays The handset enters Activ e Idle mode when Actv is pressed from standb y mode, displaying feature acti vation softk eys. These softk eys also display during an acti ve call. When FCN is pressed during activ e idle mode or whi[...]

28 Your WLAN Handset 6120 and 6140 Soft key labels The bottom row of the display shows labels that are associated with the four soft keys just belo w it. When a soft ke y is acti v e, a la bel appears to describe its function. If you press the soft ke y , the feature is acti vated. When additional softke ys are a v ailable, the More softk ey displa[...]

29 Cleaning y our handset Cleaning y our handset The WLAN Handset 6120 and 6140 occasionally need to be cleaned to maintain appearance. In general, wiping the handset surface with a plain-water - dampened cloth or paper towel remov es most films or residues. If more rigorous cleaning is required, you can use: • A mild detergent solution. Be sure [...]

30 Care of your handset degrades legibility . If the headset connector is dirty , you can experience a scratchy or intermittent sig nal. T o clean the connector , dip th e padded end of a cotton swab in isopropyl alcohol. Gently insert in the connector and twist, repeatin g se veral times. If a v ailable, blow compressed air into the co nnector to [...]

31 Basic handset operation Basic handset operation Attention: Press End to disconnect from a pre vious call. P owering on and off the WLAN Handset 6120 and 6140 T o power on/off the handset: Press End to turn on. Press and hol d End to turn off. Loc king the keypad Press Cfg + Enter to manually lock the keypad. Unloc king the keypad Press Unlk + # [...]

32 Basic handset operation Selecting a line T o sele ct a line If multiple lines ar e a vailable, your telephone system can require you to select a line before you enter a number . 1. Press the Line b utton. 2. Press the number ke y that corresponds to the desired line.Y ou will hear a dial tone. Entering a number T o enter a number 1. While the ha[...]

33 Basic handset operation T o answer a call 1. Press S tart and hold the earpiece to your ear . 2. Alternati vely , acti v ate the speak erphone by selecting the spkr soft key . Answering a call on a second line If you are on a call and hear subdued rin ging, a call is incoming on a second line. The line number on the display is flash ing. 1. Pres[...]

34 Basic handset operation Hanging up T o ha ng up a call Press End . T o return to the standby m ode, do this action at the end of each call. Adjusting the speaker v olume T o adjust the speaker v olume Press volume up/do wn on the side of the handset during the call. Changing the ring v olume T o chan ge the ring volu me Press volume up/do wn on [...]

35 Basic handset operation handset. Note that this feature may not be activ ated at your facility . Answering us ing the headset To a n s w e r u s i n g the headset Press any k ey (other than End ) to answer a call when the headset is plugged in. Adjusting the headset v olume T o adjust the headset volum e Press volume up/down on the side of the h[...]

36 Basic handset operation Displaying additional f eatures T o display additional features During a call, press FCN to display additional features that are customized for your facility . T urning on the backlight T o turn on the backlight The backlight illuminates when any key is pressed or when there is an incoming call, and stays on for 10 second[...]

37 Advanced fe atures Adv anced features F acility-specific features Press FCN while of f-hook to display the menu of advanced telephone features av ailable at your faci lity . Feature s can be activ ated by pressin g the corresponding shortcut ke y or by scrolling up and down using the Nav keys to highlight the option and pressing Enter . Speakerp[...]

38 Advanced fe atures interior . The Ring Indicator icon l ocation on the hands et displays the R TLS icon, and indicates that the R TLS admi nistration option has b een set to ON. When a call comes in, the ring indicator replaces the R TLS icon. When you are in the Co nf ig Menu and a call comes in, the R TLS icon starts blinking on the top of the[...]

39 Advanced fe atures Press Enter to assign the selected name to that speed-dial call key . Press Back to return to the speed-dial call list. Y ou can edit speed-dial call entries through the Personal Directory , as described abo ve. The Config Menu When the handset is in standby mode, press the Cfg soft ke y to enter the Conf ig Menu. The handset [...]

40 Advanced fe atures Config Menu options Lock Keys User Profiles Silent Vibrate Loud Soft Custom Set as Active Ring Settings Noise Mode Ring in Headset Ring in Speaker Warning T ones Key T ones Push-to-talk Ring Cadence Ring T one Ring V olume Vibrate Cadence Ring Delay continued on next page T elephone Message Alert 1 Message Alert 2[...]

41 Advanced fe atures User-pr ofile s Y our handset ring behavior is es tablished by fi v e User Profiles: • Silent • V ibrate • Loud • Soft • Custom The currently-acti ve user prof il e is sho wn on the standby display . While the handset is in standby mode, you can change the ring behavior by pressing Prof and selecting a new prof il e [...]

42 Advanced fe atures T o change the ring-tone or any other ring setting for an y profile, go to User Pr ofiles and select the prof ile, and then select Rin g Settings and T elephone Ring for standard phone calls or one of the Message Alerts for text message. Then, select the ring option that you want to adjust. Default profile settings T o reset a[...]

43 Advanced fe atures 2. Press Del to delete the character to the left. 3. Insert new data by using the b uttons on the keypad. Alphanumeric Entries Push-to-talk This feature is av ailable on ly on the WLAN Handset 6140. In PTT mode, the WLAN Handset 6140 can be used in a group broadcast mode in which the handsets operate like w alkie-tal kies, and[...]

44 Advanced fe atures Push-to-talk (PTT) is enabled by the system ad ministrator and set up by the user using the Config Menu. See Config Menu options for details about setting up th e PTT . If the system administrator disables the PTT , the PTT op tions do not appear in the Config Menu. T o initiate a PTT cal l 1. Press Push-to-tal k . W ait for t[...]

45 Advanced fe atures 3. Press Push-to-tal k and then speak. T o end a PTT call Press End to exit the PTT call. T o change PTT v olume Use the Up and Down vo lu me but to ns located on the side of the handset. T o answer a call during a PTT transmissi on Press St a r t . The PTT transmission is preempted by the telephone call. T o start a telephone[...]

46 Security Security Y our handset is preprogrammed by the system administrator for the type of security you need. For more information, ta lk to your system administrator . A TTENTION! Do not change the security level through your handset.[...]

47 The headset The headset Nortel offers optional headsets (depending on market region) for use in noisy en vironments or if you need to hav e your hands free while talkin g. T o use the headset, plug it into the jack on the bottom of the handset. The headset is specifically designed for the WLAN Handset 6120 and 614 0. When you recei ve a call usi[...]

48 The headset[...]

49 Handset display Handset displa y This section summarizes the display feat ures of the WLAN Handset 6120 and 6140. Figure 4 WLAN Handset 6120 and 6140 display The WLAN Handset 6120 and 6140 have three display areas: • The top row of the display pro vides status indicators for various handset conditions. It is referred to as the status bar . •[...]

50 Handset display Loc king the Ke ypad Y ou can lock the handset by using th e Lock K ey menu. T o lock the keypad 1. While the handset is in the standb y mode, press the Cfg soft key . 2. Use the Nav keys to scroll through the feature menu and highlight the Lock Keys feature. 3. Press Enter to lock the keypad. To u n l o c k t h e k e y p a d 1. [...]

51 Handset display • Press the End button to exit all menus and return to the standb y state. Selecting Ring Options Phone Options presents a menu of choices: • T elephone Ring — presents a submenu of choices that you can set: • Ring Cadence • Ring T one (see the foll o wing note 1) • Ring V olume • V ibrate Cadence • Ring Delay (se[...]

52 Handset display 8. Use the Nav keys to select T elephone Ring. 9. Press Enter to select the o ption. 10. Use the Nav keys to scroll to Ring Cadence and select one of the following: •O f f • PBX — This is the default. • Continuous • Short Pulse • Long Pulse 1 1. P ress Enter to choose the cadence. 12. Do one of the following: • Pres[...]

53 Handset display 5. Press Enter to select the o ption. 6. Use the Nav keys to scroll to Ring To n e . 7. Press Enter to select the o ption. 8. Use the Nav keys to select Te l e p h o n e Ring . 9. Press Enter to select the o ption. 10. Use the Nav keys to scroll thr ou g h th e menu and select Ring T one . 1 1. P ress Enter to select the option. [...]

54 Handset display T o select Ring V olume 1. While the handset is in the standb y mode, press the Cfg soft key . 2. Use the Nav keys to scroll to User Profiles. 3. Press Enter to select User Profiles. The next menu leve l is displayed. 4. Use the Nav keys to scroll thr ou g h t he menu and highlight one of the settings. (an asterisk [*] indicates [...]

55 Handset display 4. Use the Nav keys to scroll thr ou g h th e menu and highlight one of the settings (an asterisk [*] indicates the selected/active setting). 5. Press Enter to select the o ption. 6. Use the Nav keys to scroll to V ibrate Cadence . 7. Press Enter to select the o ption. 8. Use the Nav keys to highlight one of the following: • Of[...]

56 Handset display 3. Press Enter to select User Profiles . The next menu leve l is displayed. 4. Use the Nav keys to scroll through the menu and highlight one of the settings (an asterisk [*] indicates the selected/active setting). 5. Press Enter to select the o ption. 6. Use the Nav keys to scroll to Ring Delay . 7. Press Enter to select the o pt[...]

57 Handset display diff icult to hear your voice. • K ey T ones — controls whether pressing a key plays a tone. • W arning T ones — controls whether warning tones are played when out-of-range or during power up and power do w n. • Display Contrast — controls the amount of contrast for the display . • K eypad A utolock — contro ls au[...]

58 Handset display • Press the End button to exit all menus and return to the standb y state. . T o change the key tones 1. While the handset is in standby m ode, press the Cfg soft key . 2. Use the Nav keys to scroll through the list of menu items and hig h light User Profiles . 3. Press Enter to select the setting . 4. Use the Nav keys to scrol[...]

59 Handset display 3. Press Enter to select the setting . 4. Use the Nav keys to scroll thr ou g h th e menu and highlight W arning T ones . 5. Press Enter to select the setting . 6. Use the Nav keys to scroll thr ough the menu and highlight one of th e following settings (an asterisk [*] indicates the selected setting): • Enable Warnings — Thi[...]

60 Handset display 8. Do one of the following: • Press Back to return to the previo us menu and choose another option. • Press the End button to exit all menus and return to the standb y state. T o change the keypad autolock 1. While the handset is in the standb y mode, press the Cfg soft key . 2. Use the Nav keys to scroll through the menu and[...]

61 Handset display Viewing system inf ormation The System Information option displays the following: • Phone IP Address — displays the Internet Protocol (IP) address assigned to the handset. • Server IP Address — displays the Server IP address . • Firmware V ersion — displays the software version running on the handset. Note: The inform[...]

62 Handset display 4. Use the Nav keys to scroll through the menu and highlight Server IP Address . 5. Press Enter to view the Server IP address. 6. Do one of the following: • Press Back to return to the previo us menu and choose another option. • Press the End button to exit all menus and return to the standb y state. T o view the Firmwar e in[...]

63 Handset display This number is used to identify the handset. It is displayed when the handset is in the standby state. The Extension option is for display purp oses. Y ou cannot edit this option. T o view the Extension 1. While the handset is in standby state, press the Cfg soft key . 2. Use the Nav keys to scroll thr ou g h th e menu and highli[...]

64 Handset display 4. Use the Nav keys to scrol l th r ough the menu and highlight Subscribed Channel . 5. Press Enter to select the o ption. 6. Select a channel (one to eight). 7. Do one of the following: • Press Done to return to the previous menu and choose another option. • Press the End button to exit all menus and return to the standb y s[...]

65 Handset display 8. Do one of the following: • Press Back to return to the previo us menu and choose another option. • Press the End button to exit all menus and return to the standb y state. T o change the Push-to-talk audio volume 1. While the handset is in the standby state, press Cfg soft key . 2. Use the Nav keys to scroll thr ou g h th [...]

66 Handset display 2. Use the Nav keys to scroll through the menu and highlight Push -to-talk . 3. Press Enter to select the next menu level. 4. Use the Nav keys to scroll through the menu and highlight To n e Vo l u m e . 5. Press Enter to select the o ption. 6. Use the Nav keys to adjust the volu me. 7. Press Enter to select the setting. 8. Do on[...]

67 Call features Call features System administration is required fo r Call features. Contact your system administrator to ensure th at these features are supported by the system software and t o configure them on your handset. A TTENTION! Access to the features and functions in the following sections are dependent on y our system configur ation. Co[...]

68 Call feat ures[...]

69 Making calls Making calls This section describes the features associated with making a call. Use A utodial The Autodial feature displays, stores, and automati cally enters telephone numbers. T o use Autodial: 1. While the handset is in standby mode, press the S tart button. 2. T o access the Feature Keys press the Line button. 3. T o enter the n[...]

70 Making call s The selected line number flashes in the upper display area. Activate Ring Again Use the Ring Again (RingA) feature if a busy tone sounds or when there is no answer after placing a call. RingA causes the ring again indicator to flash, indicating that the person you tried to call is av ailable. RingA automatically reenters the number[...]

71 Making calls 5. Press the Dial soft key . Use Speed Call By entering a two-digit code (01–99), use the Speed Call(Spdc) feature to store, edit, and automatically enter frequently-call ed telephone numbers. T o store a Speed Call (Spdc) number : 1. Press the End button. 2. Press the Actv soft key . 3. Press the Spdc soft key (one through six) c[...]

72 Making call s 6. Press a number key (on e through six) that corresp onds to the Speed Call Contr oller feature again to save the code and number . The flashing icon turns off. T o make a Speed Call: 1. Press the End button. 2. Select the Actv soft key . 3. Select the speed-dia l number that y ou wish to call. Make a System Speed Call Use the Sys[...]

73 Making calls Use Conference Hotline Use the Conference Hotline feature to auto matically enter a specific number . Y ou can program other features such as Call Re direction to the Conference Hotline. Call Redirection redirects a Confer ence Hotline call so that it is answered only by one person. T o use Confer ence H otline: 1. Press St a r t . [...]

74 Making call s[...]

75 While on an active call While on an active call This section describes the features th at are a v ailable during an acti ve call. Place a call on hold Use the Hold feature when talking on one line and another call arriv es on a second line. Retain the original call by pl acing it on hold and then answer the se cond call. T o pl ace a call on hol[...]

76 While on an active call Use Attendant Recall Use the Attendant Recall feature to contact an attendan t during a call and to connect the call to the attendant. T o contact t he attendant while on a call: 1. Press the Line button to access the Feature Keys menu. 2. Press the number key that corresponds to the Attendant Recall feature. Stay on the [...]

77 While on an active call Use Call P ark Use the Call Park feature to hold temporarily (park) and retrie v e a call from any telephone or handset. Using Call Park does not tie up a line and, when configured network-wide, you can use it across networks. Y ou can configure a System Park Extension to automatical ly park most cal ls. T o pa rk a call [...]

78 While on an active call 2. Enter a charge ac count number or the caller ’ s number . 3. Press the Call Party soft key to return to the call. Displa y incoming calls Use the Display feature to display a seco nd incoming caller’ s number and name (if a v ailable) during an acti v e call, without interf ering with the call in progress. T o view[...]

79 Incoming calls Incoming calls This section describes the features that ar e av ailable to you when a call is incoming. Activate Call Pic kup Use the Call Pickup featur e to pick up calls from any telephone or h andset in the same pickup group or in another pickup group. T o answer a call in your own Call Pickup group: 1. Press the St a r t butto[...]

80 Incoming c alls 4. Enter the DN of the h andset that is ringing (in your call pickup group). If the pickup DN or group number is invalid, press the End button. Use Call W aiting The Call W aiting feature alerts you to an in coming call by producin g a tone. It also puts the current call on ho ld while you answer the new call. T o answer an incom[...]

81 Incoming calls 2. Press the Line button to acces s the Feature Keys menu. 3. Press the number key th at corresponds to the first call. The first call that is on hold flashes so the number indicator for that line flashes.[...]

82 Incoming c alls[...]

83 While away from your desk While a wa y fr om y our desk This section describes features that ar e used when you are away from your desk. Use Call Forward Use the Call Forw ard feature to direct incoming calls to ring at another Line (DN ). Note: If the handset is in the process of ringing, that call cannot be forwarded. T o forward your calls or[...]

84 While away from your desk Use Internal Call Forward Use Internal Call Forward to accept only calls that originate at internal DNs to ring at another DN. Calls that ori ginate outside y our telephone syst em still ring at your handset. Current incoming calls cannot be forwarded. T o forward internal calls: 1. Press the Line button to acces s the [...]

85 Talk with more than one person T alk with more than one per son This section describes the features that you can use to hold con versations among more than two people. Use Call Join Use the Call Join feature to connect calls to the curren t activ e call. This feature creates a conference between tw o callers and yourself. T o connect a call on h[...]

86 Talk with m ore than one person 4. If necessary , repeat the procedure until all the required people are in the conference. If the person you attempt to add to the conference is unavailable: 1. Press the End button. 2. Press the Line button to acces s the Feature Keys menu. 3. Press the number key that corresponds to the flashing icon to return [...]

87 Talk with more than one person 4. Press the End button. If configured, the Conference Count Display returns an updated total count of conferees. The LCD indicator turns off. T o disconnect a conferee: 1. While on a conference call, press the Line button to access the Feature Keys menu. 2. Press the number key th at corresponds to the Conferee Se[...]

88 Talk with m ore than one person to the Group Call feature. The feature automatica lly calls all group members. The icon flashes until all members answer . The line numbers of the group members appear on the display as they answer . When the last participant answers, the Group Call indicator lights steadily . When a party in yo ur group is on a c[...]

89 Talk with more than one person T o end a group call: Press the End button.. When the party who made the group call disconnects, the call terminates for all members of the group. However , the other members of the group call can disconnect from the call and not af fect the members still on the call.[...]

90 Talk with m ore than one person[...]

91 Work without interruptio n W ork without interruption This section describes the features that provide uninterrupted work time. Activate Make Set Busy Use the Make Set Busy feature to make your handset appear busy to all callers. T o activate Make Set Busy : 1. W ith the handset in standby mo de, press the Line button to access the Feature Keys [...]

92 Work without interruption[...]

93 Other ca ll features Other call features This section describes some of the call f eatures av ailable on your WLAN Handsets 6120 and 6140. Use Call P age Connect to make an announcement Use the Call Page Connect feature to make an announcem ent ov er a paging system. Note: A Page key on an attendant console o verri des and disconnects the teleph[...]

94 Other call features Charge a call or char ge a for ced call Use the Call Charge feature to char ge a call to a specific account. The Forced Char ge feature charges long-distance calls from a hands et that is restricted to lo cal calls. T o charge a local or long-distance call to an account be fore you dial: 1. Select More . 2. Select the Charge [...]

95 Other ca ll features T o charge a call to an account when you transfer a call: 1. T o place the call on hold, select the More soft key . 2. Press the Charge soft key . 3. Enter the charge account number . 4. After you hear the dial tone, enter the number to which the call is to be transferred. 5. Press the Tr a n s f e r soft key when you hear t[...]

96 Other call features to the Override feature to initiate a Forced Camp-on. If either party on the call disconnects at this time, you hear an overflow (fast busy/engaged) signal. 3. Press the number key that corresponds to the Override feature again. The two parties remaining on the call hear an override tone, and a conference call is established [...]

97 Other ca ll features 2. Press the number key th at corresponds to the Override feature to initiate a Forced Camp-on. The party that you called receives a tone, and you receive a ring/ringback signal or busy/engaged signal , depending on the options chos en . Y ou are now camped-on t o the number you entered. 3. When the party that you called fin[...]

98 Other call features[...]

99 Branch Office Branch Office This section describes the Branch Of f ice ha nd set which can operat e in Normal Mode or Local Mode. Normal Mode In Normal Mode, the handset registers with the Main Off ice and recei v es services from the Main Off ice. At any time durin g Normal Mode, you can check local mode functionality (make and recei ve calls) [...]

100 Branch Office[...]

101 Hospitali ty features Hospitality features The hospitality features in this section are inte nded for hotel operations. Activate Messa ge Registration Use the Message Re gistration feature to read , change, or reset meters that log your hotel calls. To r e a d m e t e r s : 1. Press the Line button to acces s the Feature Keys menu. 2. Press the[...]

102 Hospitali ty features to the Message Registra tion feature. 3. Enter the room Dir ectory Number (DN). 4. Press the * key . 5. Press the Line button to acces s the Feature Keys menu. 6. Press the number key that corresponds to the Message Registra tion feature again. Use Maid Identification Use the Maid Identif ication f eature to track the clea[...]

103 Hospitali ty features wrong Maid ID, press the * key and redial the ID. 7. Press the Line button to acces s the Feature Keys menu. 8. Press the number key th at corresponds to the Room S tatus feature. Displa y Room Status The Room Status feature prints the status of a room by u sing the Display Module. T o read the sta tus of a room: 1. Press [...]

104 Hospitali ty features 5. Press the number that corresponds to the Room S tatus feature. T o change the status of a ro om: 1. Press the Line button to acces s the Feature Keys. 2. Press the number key that corresponds to the Room S t atus feature. 3. Enter the Directory Number (DN) for the room. The DN displays follow ed by a two-digit code. The[...]

105 Battery packs Battery packs This section provides information on th e battery packs for the WLAN Handset 6120 and 6140. The interchangeable Lithium Ion battery with standard capacity battery pack for the WLAN Handset 6120 and 6140 must be recharged periodically . Interchangeable Lithium Ion battery with standard capacity St andby time is when t[...]

106 Battery packs Remo ving and inserting the batter y pac k T o r emove a battery pack 1. Press down on the la tch on the battery pack at the back of the handset. 2. Pull the battery pack towards you. The battery pack releases outward. T o insert a battery pack 1. Slide the lip of the battery pack into the handset cavity . 2. Push the top of the b[...]

107 Battery packs It is normal for th e battery pack to become warm when charging. 4. When the handset is fully char ged, Charge Complete is displayed . Remove the handset from the charger .[...]

108 Desktop Chargers Desktop Char gers Three charger models are a vailable for the WLAN Handset 6120 and 6140. Single Charger The single charger is designed so that the handset can remain operational th rough speakerphone or headse t use while the battery pack is being char ged. The handset can also be charged while in standby mode or po wered of f[...]

109 Desktop Chargers Using the Single desktop char ger T o charge the WLAN Handset 6120 and 6140 1. Press End to terminate any calls. The handset can be off or in standby state during charging. 2. Place the handset, f ace forward, into the Desktop Charger . An animated char ge icon indicates that charging is in progress. 3. Charge the battery pack.[...]

110 Desktop Chargers exposed battery pack contacts. A TTENTION • Alwa ys use the Desktop Charger provided to charge the battery pack. Other chargers can damage the batter y pack. • Only use the ori ginal plug-in power adapter f or the Desktop Charger . • Do not dip the batter y pac k in water or thro w into a fire. • Do not dispose of the b[...]

111 Dual Ch arger Dual Charger This section describes the dual charger a v ailable with the WLAN Handset 6120 and 6140. The Dual Charger for the WLAN Handset 612 0 and 6140 charges the battery pack in the handset while it remains op erational and also charges an additional battery pack in the rear char ging bay . Figure 6 The WLAN Handset 6120 and [...]

112 Dual Charger Using the Dual Charger T o charge the WLAN Handset 6120 and 6140 1. Place the handset, f ace forward, into the front slot of the Dual Charger . The handset can be off or in standby mode during charging. The LED displays the charging status. See instruction Single charger . 2. Charge the handset battery . If the handset is in standb[...]

113 Dual Ch arger exposed battery pack contacts. IMPORT ANT • Alwa ys use the Desktop Charger provided to charge the battery pack. Other chargers can damage the batter y pack. • Only use the ori ginal plug-in power adapter f o r the Desktop Charger . • Do not dip the batter y pac k in water or thro w into a fire. • Do not dispose of the bat[...]

114 Quad Charger Quad Char ger This section describes the quad char ger th at is a v ailable with the WLAN Handset 6120 and 6140. The quad charger is designed so that the handset can remain operational through speakerphone or headset use while the batt ery pack is being charged. The Nortel WLAN Handset 6120 and 6140 Quad Charger (see Figure 7) can [...]

115 Quad Char ger the battery pack is inserted, remove the battery pack and reinsert it into the charger . If a flashing LED indicates a battery pack failure, check th e battery pack in a different bay or substitute another charger and repeat the operation that caused the failure. If the same battery pack lights a steady LED when inserted in a diff[...]

116 Quad Charger exposed battery pack contacts. IMPORT ANT • Alwa ys use the Quad Charger provided to charge the battery pack. Other chargers can damage the batter y pack. • Only use the ori ginal plug-in power adapter f or the Quad Charger . • Do not dip the batter y pac k in water or thro w into a fire. • Do not dispose of the batter y pa[...]

117 Terms you should know T erms y ou should know Attendan t A telephone operator in your organization. A utodial A telephone number program med on the Autodial key for one-touch dialing. Call par ty information The display showing Call Party Name Display (CPND) information including the telephone num ber and name of the incoming call. The system m[...]

118 Terms you should know Fixed ke y The hard-labeled keys on your handset.. Indicator An LCD or an LED that indicat es the status of a feature by a flash, wink, steady on, or of f. Interrupted dial tone A broken or pulsed dial tone, heard when you access some of the features on your handset. More An option that enables access to the multiple layer[...]

119 Terms you should know Secondar y Directory Number A second incoming/out going line for your handset. Shared Directory Number A DN (extension) that is shared by two or more persons. Soft keys (self-labeled) A set of ke ys programmed by your system administrator . These four ke ys located directly belo w the display area have four programmable la[...]

120 Terms you should know[...]

121 Index Index A Active (off-hook) state 25 Attendant 117 Attendant Recall 76 Auto Dial 117 Autodial 69 B Battery packs 105 Branch Office 99 C Call Forward 83 Call Join 85 Call Page Connect 93 Call Park 77 Call Party 77 Call party informat ion 117 Call Pickup 79 Call Trace, Malicious 78 Call Waiting 80 Centrex/Exchange Switchhook Flash 93 Charge a[...]

122 Index I Indicator status 118 Insert the battery pack 106 Internal Call Forward 84 Interrupted dial tone 118 L Last Number Redial 70 Line key 22 Local mode 99 Lock the keypad 50 Low battery indicators 105 M Maid Identification 102 Make Set Busy 91 Message Registration 101 More Key 118 N Normal mode 99 O Override a busy signal 97 P Paging tone 11[...]

123 Index User Interface 119 User Option menu 50, 51, 56, 61, 62, 63 V Volume Ring 42[...]

124 Index[...]

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Nortel Communicat ion Server 1000 Nortel WLAN Handset 6120 and WLAN Handset 6140 User Guide Cop yright © 200 7 Nor tel Networks. All Rights Reser ved. LEGAL NO TICE While the information in this document is beli e v ed to be accurate and reliable , e xcept as otherwise e xpressly agreed to in writing NORTEL PRO VIDES THIS DOCUMENT “AS IS” WITH[...]