Nortel 6120 manual

Nor tel Commu nication Ser v er 1000 Nor tel WLAN Handset 6120 and WLAN Handset 6140 User Guide T itle page[...]

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3 Contents Contents Contents 3 Regulatory and safety information 11 European Union Directives Conformance Statement 11 FCC Rules – Part 15 11 Industry Canada (IC) Notice 11 Charger information 12 Operational warnings 13 Electromagnetic interfer ence and comp atibilit y 14 Internationa l certifications 16 Specific Absorp tion Rate (SAR) info rmati[...]

4 Contents Redialing a number 3 2 Answering a call 32 Answering a call on a second line 33 Muting the microphone 33 Placing a call on hold 33 Resuming a held call 33 Hanging up 34 Adjusting the speaker volume 34 Changing the ri ng volume 34 Silencing the ringi ng 34 Opening the speed-dial list 34 Activating the speakerphone 34 Answering us ing the [...]

5 Contents Locking the Keypad 50 Selecting a Language 50 Selecting Ring Options 51 Selecting Phone Options 56 Viewing system informati on 61 Entering Extension number 62 Setting up Pu sh-to-talk 63 Call features 67 Making calls 69 Use Autodial 69 Activa te Ring Again 70 Redial last number called 70 Use Speed Call 71 Make a System Speed Call 72 Use [...]

6 Contents Use Call Join 85 Set up a conference call 85 Use Conferee Selectable Display 86 Use Group Call 87 Work without interruption 91 Activate Make Set Busy 91 Other call features 93 Use Call Page Connect to make an announcement 93 Use Centrex/Exchange Sw itchhook Flash 93 Charge a call or char ge a forced call 94 Use Enhanced Override 95 Use F[...]

7 Contents Dual Charger 111 Using the Dual Charger 112 Cleaning the Dual Charger 112 Quad Charger 114 Using the Quad Charger 114 Cleaning the Quad Charger 115 Terms you should know 117[...]

8 Contents[...]

9 Revision history Re vision histor y Decem ber 2007 Standard 02.01. This document is up-issued to support Communication Server 1000 Release 5.5. November 2007 Standard 01.05. This document is up-issued to include new information about the Real-T ime Location System (RTLS). July 2007 Standard 01.04. This document is up-issued to include new informa[...]

10 Revision history[...]

11 Regulatory and safety information Regulatory and safety inf ormation Eur opean Union Directives Conf ormance Statement This de vice com plies with the essential requirements and other rele vant provisions of directi ve 1999/5/EC. A copy of the Declaration may be obtained from <http://www .nortel.com/corporate/commu nity/envir onment/lif e_cyc[...]

12 Regulatory and safety information Charger inf ormation Charger models Nortel WLAN Handset 6100 Series Chargers (Si ngle, Dual-slot and Quad-slot Charger models). This equipment has been tested and compli es with the limits for a Class A digital de vice, pursuant to Part 15 of FCC rules. These limits are designed to provide reasonable protection [...]

13 Regulatory and safety information manual, can cause harmful interf erence to radio communication s. Operation of this equipment in a residen tial area is lik ely to cause harmful int e rference in which case the user will be required to correct the interference at his own e xpense. This Class A digital apparatus complies with Canadian ICES-003. [...]

14 Regulatory and safety information engine. Areas with potent ially e xplosiv e at mo spheres are often b ut not al ways posted . Batteries: All batteries can cause property damage and /or b odily injury , such as burns, if a conducti ve materi al such as je welry , keys, or beaded chains touch e x posed terminals. The conductiv e mat e rial can c[...]

15 Regulatory and safety information aids. In the e vent of such interference, consult your hearing aid manufacturer to discuss alternati ves. US/Canada: Hearing Aid Compat ibility (HA C) as per FCC Part 68 Other medical devices : If you use any other personal medical device, consult the manufacturer of your de v ice to determine if it is adequatel[...]

16 Regulatory and safety information International cer tifications The table belo w shows the international certifications appli cable to the WLAN Handset 6120 and 6140.[...]

17 Regulatory and safety information Specific Absorption Rate (SA R) inf ormation Y our WLAN Handsets 6120 and 61 40 is a lo w-po wer radio transmitter and receiv er . When it is on, it recei ves and also send s radio frequency (RF) signals. In August 1996, the Federal Communications Commissions (FCC) adopted RF exposure guidelines with safety lev [...]

18 Regulatory and safety information measurement kno w n as the Specific Absorp tion Rate (SAR). The SAR limi t set by the FCC is 1.6W/kg. T ests for SAR are conducted by using standard o perating positions specified by the FCC with the telephone transmitting at its highest certified po wer lev el i n all tested frequenc y b ands. Al though the SAR[...]

19 Regulatory and safety information[...]

20 Regulatory and safety information[...]

21 Your WLAN Handset 6120 and 6140 Y our WLAN Handset 6120 and 6140 This section describes the WLAN Handset 6120 and 6140 an d thei r features when operating on Nortel Communication Server 1000. The WLAN Handset 6120 and 6140 are fully functional han dsets sp ecif ically designed for the busy of fice en vironment. Note: Not all featur es described [...]

22 Your WLAN Handset 6120 and 6140 WLAN Handset 6120 and 6140 Handset contr ols and descriptions Press and hold the End button to turn your WLAN Handset 6120 and 6140 off. This ke y also af fects some of the states of the handset. Press the End button to terminate an acti ve call. Press the St a r t button to place a call. Press the Line b utton to[...]

23 Your WLAN Handset 6120 and 6140 Press FCN to open the Features list w hen in the acti ve (idle) st ate. Other handset functions are accessed via the Act v soft key . Soft ke ys (self-labeled) are located belo w the display area. The liquid crysta l display (LCD) indicator abov e the ke y changes, based on the state of the handset. Use the four S[...]

24 Your WLAN Handset 6120 and 6140 Status indicator s Indicator Function These symbols gi ve a visual in dication (fro m weak to strong) of the signal strength to the handset. Y ou hav e a new v oicem ail message. The battery icon indicates the am ount of charge that remain s in the batter y pack. When only one le vel remains, the batter y pack mus[...]

25 Your WLAN Handset 6120 and 6140 Modes of operation The WLAN Handset 6120 and 6140 have six modes of operation (see T able 1). The do wnload icon indicates that the handset is do wnloading code. This icon only appears while the handset is run ning the ov er-the-air do wnloader . It appears to the right of the signal strength icon in the same loca[...]

26 Your WLAN Handset 6120 and 6140 Menu navigation The na vigation k eys (Na v ke ys) located be lo w the soft ke ys are used to navigate through menu options. These keys are referred to in this guide as Nav keys ( Na v S , Nav T , Nav W , Nav X ) and Enter . Figure 1 Menu navigation Shor tcut K eys When a menu is displayed, a shortcut k ey can be [...]

27 Your WLAN Handset 6120 and 6140 Figure 2 Standb y Mode Display Figure 3 Feature m ode display Feature Activ ation displays The handset enters Activ e Idle mode when Actv is pressed from standby mode, displaying feature acti vation softk eys. These softkeys also display during an acti ve call. When FCN is pressed during acti ve idle mode or while[...]

28 Your WLAN Handset 6120 and 6140 Soft key labels The bottom row of the display shows labels that are associated with the four soft keys just belo w it. When a soft ke y is activ e, a la bel appears to describe its function. If you press the soft k ey , the feature is acti vate d . When additional softke ys are av ailable, the More softk ey displa[...]

29 Cleaning your handset Cleaning y our handset The WLAN Handset 6120 and 6140 occasionally need to be cleaned to main tain appearance. In general, wiping the handset surface with a plain-w ater-dampened cloth or paper towel remo ves most films or residues. If more rigorous cleaning is required, you can use: • A mild detergent solution. Be sure t[...]

30 Care of your handset degrades legibility . If the headset connector is dirty , you can e xperience a scratchy or interm ittent signal. T o clean the connector , dip th e padded end of a cotton swab in isopropyl alcohol. Gently insert in the connector and twi s t, repeating sev eral t imes. If a v ailable, blo w compressed air into the co nnector[...]

31 Basic handset operation Basic handset operation Attention: Press End to disconnect from a pre viou s call. P owering on and off the WLAN Handset 6120 and 6140 T o power on/off th e handset: Press End to turn on. Press and hold End to turn of f . Loc king the keypad Press Cfg + Enter to m anually lock the ke yp ad. Unloc king the keypad Press Unl[...]

32 Basic handset operation Selecting a line T o select a line If multiple li nes are a vailable, your telephone system can require you to select a line before you enter a number . 1. Press the Line button. 2. Press the number ke y that corresponds to the desired line.Y ou will hear a dial tone. Entering a number T o enter a number 1. While the hand[...]

33 Basic handset operation T o answer a call 1. Press S tart and hold the earpiece to your ear . 2. Alternati vely , acti v ate the speakerphone by selecting the spkr soft ke y . Answering a call on a second line If you are on a call and hear sub dued ringing, a call is incoming on a second line. The line number on the display is fl ashing. 1. Pres[...]

34 Basic handset operation Hanging up T o hang up a call Press End . T o return to the standby mode, do this action at the end of each call. Adjusting the speaker v olume T o adjust the speaker volume Press volume up/down on the side o f the handset duri ng the call. Changing the ring v olume T o change the ring v olume Press volume up/down on the [...]

35 Basic handset operation handset. Note that this feature may not be acti vated at your facility . Answering us ing the headset To a n s w e r u s i n g the headset Press any k ey (other than End ) to answer a call when the headset is plugged in. Adjusting the headset v olume T o adjust the headset volume Press volume up/down on the side of the ha[...]

36 Basic handset operation Displa ying additional features T o display additional features During a call, press FCN to display additional features that are customized for your facility . T urning on the bac klight T o turn on the backlight The backlight illuminates when any key is pressed or when there is an incoming call, and stays on fo r 10 seco[...]

37 Advanc ed featur es Ad vanced f eatures F acility-specific features Press FCN w hile off-hook to display the menu of adv anced t elephone features a vailable at your faci lity . Features can be acti v ated by pressin g t he corresponding shortcut ke y or by scrollin g u p and do wn using the Nav k eys to highlight the option and pressing Enter .[...]

38 Advanc ed featur es interior . The Ring Indicator i con location on the hands et displays th e R TLS icon, and indicates that the R TLS administration option has b een set to ON. When a call comes in, the ring indicator replaces the R TLS icon. When you are in the Co nf ig Menu and a call comes in, the R TLS icon starts blinking on the top of th[...]

39 Advanc ed featur es Press Enter to assign the selected name to that speed-dial call key . Press Back to return to the speed-dial call list. Y ou can edit speed-dial call entries through the Personal Directory , as described abo ve. The Config Menu When the handset is in standby mode, press the Cfg soft key to ent er the Conf ig Menu. The handset[...]

40 Advanc ed featur es Config Men u options Lock Keys User Profiles Silent Vibrate Loud Soft Custom Set as Active Ring Settings Noise Mode Ring in Headset Ring in Speaker Warning T ones Key T ones Push-to-talk Ring Cadence Ring T one Ring V olume Vibrate Cadence Ring Delay continued on next page T elephone Message Alert 1 Message Alert 2[...]

41 Advanc ed featur es User -profiles Y our handset ring behavior is es tablished by fi ve User Prof iles: • Silent • V ibrate • Loud • Soft • Custom The currently-acti ve user prof il e is show n on the standby display . While the handset is in standby mode, you can change the ring behavior by pressing Prof and selecting a ne w profile f[...]

42 Advanc ed featur es T o change the ri ng-tone or an y other ring setting for any profile, go to User Pr ofiles and select the prof ile, and then select Ring Set tings and T elephone Ring for standard phone calls or one of the Message Alerts for text message. Then, select the ring option that you want to adjust. Default pr ofile settings T o r es[...]

43 Advanc ed featur es 2. Press Del to delete the character to the left. 3. Insert new data by using the b utton s on the ke ypad. Alphanumeric Entries Push-to-talk This feature is a vailable on ly on the WLAN Handset 6140. In PTT mode, the WLAN Handset 6140 can be used in a group broadcast m ode in which the handsets operate lik e walkie-tal kies,[...]

44 Advanc ed featur es Push-to-t alk (PTT) is enabled by the syst em administrator and set up by the user using the Config Menu. See Conf ig Menu options for details about sett ing up the PTT . If the system administrator disables the PTT , the P TT options do not appear in the Config Menu. T o initiate a PTT call 1. Press Push-to- talk . W a it fo[...]

45 Advanc ed featur es 3. Press Push-to- talk and then speak. T o end a PTT call Press End to exit the PTT call. T o change PTT volume Use the Up and Down vo lu me bu tt on s located on the side of the handset. T o answer a call during a PTT transmis sion Press St a r t . The PTT transmission is preempted by the telepho ne call. T o start a telepho[...]

46 Security Security Y our handset is preprogrammed by the system administrator for the type of security you need. For more inform ation, talk to your system administrator . A TTENTION! Do not change the security lev el throug h your handset.[...]

47 The headset The headset Nortel of fers optional headsets (dep ending on market re gion ) for use in noisy en vironments or if you need to h a ve your hands free while talking. T o use the head set, plug it into the jack on the bottom of the handset. The headset is specif ically designed fo r the WLAN Handset 6120 and 6140. When you recei ve a ca[...]

48 The headset[...]

49 Handset display Handset displa y This section summarizes the display feat ures of the WLAN Handset 6120 and 6140. Figure 4 WLAN Handset 6120 and 6140 display The WLAN Handset 6120 and 6140 have three display areas: • The top ro w of th e display pro vides statu s indicators for various handset condition s. It is referred to as the status bar .[...]

50 Handset display Loc king the Keypad Y ou can lock the handset by u sing the Lock K ey menu. T o lock the keypad 1. While the hand set is in the st andby mode, press the Cfg soft key . 2. Use the Nav keys to scroll through the feature menu and highli ght the Lock Keys feature. 3. Press Enter to lock the keypad. To u n l o c k t h e k e y p a d 1.[...]

51 Handset display • Press the End b utton to exit all menus and return to the st andby state. Selecting Ring Options Phone Options presents a menu of choices: • T elephone Ring — presents a submenu of choices that y ou can set: • Ring Cadence • Ring T one (see the f ollo wing note 1) • Ring V olume • V ibrate Cadence • Ring Delay ([...]

52 Handset display 8. Use the Nav keys to select T elephone Ring. 9. Press Enter to select th e option. 10. Use the Nav keys to scrol l to Ring Cadence and select one of the following : •O f f • PBX — This is the default. • Continuous • Short Pulse • Long Pulse 1 1. Press Enter to choose the cadence. 12. Do one of the following : • Pr[...]

53 Handset display 5. Press Enter to select th e option. 6. Use the Nav keys to scrol l to Ring To n e . 7. Press Enter to select th e option. 8. Use the Nav keys to select Te l e p h o n e Ring . 9. Press Enter to select th e option. 10. Use the Nav keys to scroll th r ough the menu and select Ring T one . 1 1. Press Enter to select th e option. 1[...]

54 Handset display T o s elect Ring V olume 1. While the hand set is in the st andby mode, press the Cfg soft key . 2. Use the Nav keys to scrol l to User Profiles. 3. Press Enter to select User Profiles. The next menu lev el is displayed. 4. Use the Nav keys to scroll th r ough the menu and highlight one of the settings. (an asterisk [*] indicates[...]

55 Handset display 4. Use the Nav keys to scroll th r ough the menu and highlight one of the settings (an asterisk [*] indicates the selected/active setting). 5. Press Enter to select th e option. 6. Use the Nav keys to scroll to V ibrate Cadence . 7. Press Enter to select th e option. 8. Use the Nav keys to highlight one of the following : • Off[...]

56 Handset display 3. Press Enter to select User Profiles . The next menu lev el is displayed. 4. Use the Nav keys t o scroll through th e menu and highlight one of the settings (an asterisk [*] indicates the selected/active setting). 5. Press Enter to select th e option. 6. Use the Nav keys to scrol l to Ring Delay . 7. Press Enter to select th e [...]

57 Handset display dif ficult to hear your v oice. • K ey T ones — co ntrols whether pressing a ke y plays a tone. • W arning T ones — controls whether warning tones are played when out-of-range or during power up and po wer down. • Display Contrast — controls the amount of contrast for the display . • K eypad A utolock — controls a[...]

58 Handset display • Press the End button to exit all menus and return to the st andb y state. . T o change the key tones 1. While the hand set is in standby mode, press the Cfg soft key . 2. Use the Nav keys to scroll through the list of me nu items and highli g ht User Prof iles . 3. Press Enter to select the sett ing. 4. Use the Nav keys to sc[...]

59 Handset display 3. Press Enter to select the sett ing. 4. Use the Nav keys to scroll th r ough the menu and highlight W arning T ones . 5. Press Enter to select the sett ing. 6. Use the Nav keys to scrol l th r ough the menu and highlight one of the followi ng settings (an asterisk [*] indicates the selected setting): • Enable Warnings — Thi[...]

60 Handset display 8. Do one of the following : • Press Back to return to t he previous menu and choose another option. • Press the End button to exit all menus and return to the st andb y state. T o change the keypad autolock 1. While the hand set is in the st andby mode, press the Cfg soft key . 2. Use the Nav keys to scroll through the menu [...]

61 Handset display View ing system information The System Information option displays the following: • Phone IP Address — displays the Inte rnet Protocol (IP) address assigned to the handset. • Server IP A ddress — displays the Server IP address. • Firmware V ersion — displays the software version running on the handset. Note: The infor[...]

62 Handset display 4. Use the Nav keys to scroll through the menu and highlight Server IP Address . 5. Press Enter to view the Server IP address. 6. Do one of the following : • Press Back to return to t he previous menu and choose another option. • Press the End button to exit all menus and return to the st andb y state. T o view the Firmwar e [...]

63 Handset display This number is used to identify the handset. It is displayed when th e h andset is in the standby state. The Extension option is for display p urposes. Y ou cannot edit this option. T o view the Extension 1. While the hand set is in standby stat e, press the Cfg soft key . 2. Use the Nav keys to scroll th r ough the menu and high[...]

64 Handset display 4. Use the Nav keys to scro ll through the menu and highlight Subscribed Channel . 5. Press Enter to select th e option. 6. Select a channel (one to eight). 7. Do one of the following : • Press Done to retur n to the previous menu and choose another option. • Press the End button to exit all menus and return to the st andb y [...]

65 Handset display 8. Do one of the following : • Press Back to return to t he previous menu and choose another option. • Press the End button to exit all menus and return to the st andby state. T o change the Push-to-talk audio volume 1. While the handset is in the standby state, press Cfg soft key . 2. Use the Nav keys to scroll th r ough the[...]

66 Handset display 2. Use the Nav keys to scroll through the menu and highlight Pu sh-to-talk . 3. Press Enter to select the n ext menu level. 4. Use the Nav keys to scroll through the menu and highlight To n e Vo l u m e . 5. Press Enter to select th e option. 6. Use the Nav keys to adjust th e volu me. 7. Press Enter to select the setting. 8. Do [...]

67 Call featur es Call features System administration is required fo r Call features. Contact your system administrator t o ensure that these features are supported by the sy stem software and to conf igure them on y our handset. A TTENTION! Access to the features and functions in the following sections are dependent on y ou r system configur ation[...]

68 Call fe atures[...]

69 Making calls Making calls This section describes the features ass o ciated with making a call. Use A utodial The Autodial feature displays, stores, and auto matically enters telephone numbers. T o use Autodial: 1. While the hand set is in standby m ode, press the S tart butt on. 2. T o access the Feature Keys press the Line button. 3. T o enter [...]

70 Making ca lls The selected line number flashes in the upper display area. Activate Ring Again Use the Ring Again (RingA) feature if a busy tone sounds or when there is no answer after placing a call. RingA causes the ring again indicator to flash, indicating that the person you tried to call is av ailable. RingA automatically reenters the number[...]

71 Making calls 5. Press the Dial soft key . Use Speed Call By entering a two-digit code (01–99), use the Speed Call(Spdc) feature to store, edit, and automatically enter frequently -called telephone numbers. T o s t or e a S peed Call (Spdc) numb er: 1. Press the End button. 2. Press the Actv soft key . 3. Press the Spdc soft key (one through si[...]

72 Making ca lls 6. Press a number key (one through six) that corresp onds to the Speed Call Contr oller feature again to save the code and number . The flashing icon turns off. T o make a Speed Call: 1. Press the End button. 2. Select the Actv soft key . 3. Select the speed-dia l number that you wish to call. Make a System Speed Call Use the Syste[...]

73 Making calls Use Conference Hotline Use the Conference Hotline feature to auto matically enter a specific number . Y ou can program other features such as Call Re direction to the Conference Hotline. Call Redirection redirects a Confer ence Hotline call so that it is answered only by one person. T o use Confer ence Hotli ne: 1. Press St a r t . [...]

74 Making ca lls[...]

75 While on an active call While on an active call This section describes the features th at are av ailable during an acti ve call. Place a call on hold Use the Hold feature when talking on one line and another call arriv es on a second line. Retain the origin al call by placing it on hold and then answer the se cond call. T o place a c all on hold[...]

76 While on an active call Use Attendant Recall Use the Attendant Recall feature to contact an attendan t during a call and to connect the call to the attendant. T o contact the attendant while on a call: 1. Press the Line b utton to access the Feature Keys menu. 2. Press the number key that corresponds to the Attendant Recall feature. Stay on the [...]

77 While on an active call Use Call P ark Use the Call P ark feature to hol d temporarily (park) and retrie ve a call from any telephone or handset. Using Call Park does not tie up a line and, when configured network-wide, you can use it across networks. Y ou can conf ig ure a System Park Extension to automat ically par k most calls. T o park a cal[...]

78 While on an active call 2. Enter a char ge account number or the caller ’ s number . 3. Press the Call Party soft key to return to the call. Displa y incoming calls Use the Display feature to display a seco nd incoming caller’ s number and name (if a vailable) during an activ e call, witho ut interfering with the call in progress. T o view t[...]

79 Incoming calls Incoming calls This section describes the features that ar e av ailable to you when a call is incoming. Activa te Call Pic kup Use the Call Pick up feature to pick up calls from any telephone o r handset in the same pickup group or in another pickup group. T o answer a call in your own Call Pickup group: 1. Press the St a r t butt[...]

80 Incoming calls 4. Enter the DN of th e handset that is ringing (in your call pick up group). If the pickup DN or group number is invalid, press th e End button. Use Call W aiting The Call W aiting feature alerts you to an in coming call by prod ucing a tone. It also puts the curren t call on hold while you answer the new call. T o answer an inco[...]

81 Incoming calls 2. Press the Line button to access the Feature Keys menu. 3. Press the number key that corresponds to the first call. The first call that is on hold flashes so the number indicator for that line flashes.[...]

82 Incoming calls[...]

83 While away from your desk While a way from y our desk This section describes features that ar e used when you are aw ay from your desk. Use Call Forwar d Use the Call F orward feature to direct incom ing calls to ring at another Line (DN). Note: If the handset is in the process of ringing, that call cannot be fo rwarded. T o forward your calls o[...]

84 While away from your desk Use Internal Call Forwar d Use Internal Call Forward to accept only calls that originate at internal DNs to ring at another DN. Calls th at originate outsid e y our telephone system still rin g at your handset. Current incomin g calls cannot be forwarded. T o forward internal calls: 1. Press the Line button to access th[...]

85 Talk with more than one perso n T alk with more than one per son This section describes the features that you can use to hold con versations among more than two people. Use Call Join Use the Call Join feature to connect calls to the curren t activ e call. This feature creates a conference between tw o callers and yourself. T o connect a call on [...]

86 Talk with more than one pers on 4. If necessary , repeat the procedure until all the required people are in the conference. If the person you attempt to add to the conference is unavailable: 1. Press the End button. 2. Press the Line button to access the Feature Keys menu. 3. Press the number key that corresponds to the flashing icon to return t[...]

87 Talk with more than one perso n 4. Press the End button. If configured, the Confer ence Count Display returns an updated total count of conferees. The LCD indicator turns of f. T o disc onnect a conferee: 1. While on a conference call, press the Line button to access the Feature Keys menu. 2. Press the number key that corresponds to the Confer e[...]

88 Talk with more than one pers on to the Group Cal l feature. The feature automatica lly calls all group members. The icon flashes until all members answer . The line numbers of the group members appear on the display as they answer . When the last participant answers, the Group Call indicator lights steadily . When a party in your group is on a c[...]

89 Talk with more than one perso n T o end a gr oup call: Press the End button.. When the party who made the gro up call disconnects, the call termin ates for all members of the group. However , the other members of the group call can disconnect from the call and not af fect the members still on the call.[...]

90 Talk with more than one pers on[...]

91 Work without interrup tion W o rk without interruption This section describes the features that pro vid e uninterrupted work time. Activa te Make Set Busy Use the Mak e Set Busy feature to make your handset appear busy to all callers. T o activate Make Set Busy : 1. W ith the handset in standb y mode, press the Line button to access the Feature [...]

92 Work without interruption[...]

93 Other c all features Other call features This section describes some of the call f eatures av ailable on your WLAN Handsets 6120 and 6140. Use Call P age Connect to make an announcement Use the Call P age Connect feature to make an announcem ent ov er a paging system. Note: A Page key on an attendant console o verri des and disconnects the t ele[...]

94 Other call features Charge a call or char ge a f or c ed call Use the Call Charge feature to char ge a ca ll to a specif ic account. The Forced Char ge feature charges long-distance calls from a ha nds et that is restricted to local calls. T o charge a local or long-distance call to an account be for e you dial: 1. Select Mor e . 2. Select the C[...]

95 Other c all features T o charge a call to an account when you transfer a call: 1. T o place the call on hold, select the More soft key . 2. Press the Charge soft key . 3. Enter the charge account number . 4. After you hear the dial tone, enter the number to which the call is to be transferred. 5. Press the Tr a n s f e r soft key when yo u hear [...]

96 Other call features to the Override feature to initiate a Forced Camp-on. If either party on the call dis connects at this time, you hear an overflow (fast busy/engaged) signal. 3. Press the number key that corresponds to the Override feature again. The two parties remaining on the call hear an override tone, and a conference call is established[...]

97 Other c all features 2. Press the number key that corresponds to the Override feature to initiate a Forced Camp-on. The party that you called receives a tone, and you receive a ring/ringback signal or busy/engaged si gnal, depending on the option s chosen. Y ou are now camped -on to the number you entered. 3. When the party that you called finis[...]

98 Other call features[...]

99 Branch Office Branch Office This section describes the Branch Of f i ce ha ndset which ca n operat e in Normal Mode or Local Mode. Normal Mode In Normal Mode, the handset registers with the Main Of f ice and receiv es services from the Main Off ice. At any time durin g Normal Mode, you can check local mode functionality (make and recei ve calls)[...]

100 Branch Office[...]

101 Hospitali ty features Hospitality features The hospitality features in this sectio n are intended for hotel operations. Activa te Message Registration Use the Message Re gistration feature to read , change, or reset meters that log your hotel calls. To r e a d m e t e r s : 1. Press the Line button to access the Feature Keys menu. 2. Press the [...]

102 Hospita lity features to the Message Re gistration feature. 3. Enter the room Di r ectory Number (DN). 4. Press the * key . 5. Press the Line button to access the Feature Key s menu. 6. Press the number key that corresponds to the Message Re gistration feature again. Use Maid Identification Use the Maid Identif ication f eature to track the cle[...]

103 Hospitali ty features wrong Maid ID, press the * key and redial the ID. 7. Press the Line button to access the Feature Keys menu. 8. Press the number key that corresponds to the Room S t atus feature. Displa y Room Status The Room Status feature p rints the status of a room by using the Display Module. T o r e ad the sta tus of a r o om: 1. Pre[...]

104 Hospita lity features 5. Press the number that correspond s to the Room S tatus feature. T o change the status of a room: 1. Press the Line button to access the Feature Keys. 2. Press the number key that corresponds to the Room S tatus feature. 3. Enter the Directory Number (DN) for the room. The DN displays fol low ed by a two-digit cod e. The[...]

105 Battery packs Battery packs This section provides information on th e battery packs for the WLAN Handset 6120 and 6140. The interchangeable Lithium Ion battery with standard capacity battery pack for the WLAN Handset 6120 and 6140 must be recharged periodically . Interchangeable Lithium Ion battery with standard capacity St andby time is when t[...]

106 Battery packs Remo ving and inser ting the battery pack T o remove a battery pack 1. Press down on t he latch on the battery pack at the back of the handset. 2. Pull the battery pack towards you. The battery pack releases outward. T o inse rt a battery pack 1. Slide the lip of the battery pack into the handset cavity . 2. Push the top of the ba[...]

107 Battery packs It is normal for th e battery pack to become warm when charging. 4. When the handset is fully char ged, Charge Complete is disp layed. Remove the handset from the charger .[...]

108 Desktop Chargers Desktop Char g er s Three charger models are a vailable for t he WLAN Handset 6120 and 6140. Single Charger The single char ger is designed so that the handset can rem ain operational through speakerphone or he adset use while the battery pack is being charged. The handset can also be char g ed while in standby mode or po wered[...]

109 Desktop Chargers Using the Single desktop char g er T o charge the WLAN Handset 6120 and 6140 1. Press End to terminate any calls. The handset can be off or in standby state during charging. 2. Place the handset, f ace forward, into the Desktop Charger . An animated char ge icon indicates that charging is in progress. 3. Charge the battery pack[...]

110 Desktop Chargers exposed battery pack contacts. A TTENTION • Alwa ys use the Desktop Charger provided to charge the batter y pack. Other chargers can damage the batter y pack. • Only use the or iginal plug-in power adapter f or the Desktop Charger . • Do not dip the batter y pac k in water or throw into a fire. • Do not dispose of the b[...]

111 Dual C harger Dual Char g er This section describes the dual charger av ail able with the WLAN Handset 6120 and 6140. The Dual Charger for the WLAN Handset 612 0 and 6140 charges the battery pack in the handset while it rem ains operational and also charges an additional battery pack in the rear char ging bay . Figure 6 The WLAN Handset 6120 an[...]

112 Dual Charger Using the Dual Charger T o charge the WLAN Handset 6120 and 6140 1. Place the handset, f ace forward, into the front slot of the Dual Charger . The handset can be off or in standby mode during ch ar ging. Th e LED displays the char ging status. See instruction Single char ger . 2. Charge the handset battery . If the handset is in s[...]

113 Dual C harger exposed battery pack contacts. IMPORT A NT • Alwa ys use the Desktop Charger provided to charge the batter y pack. Other chargers can damage the batter y pack. • Only use the or iginal plug-in power adapter f or the Desktop Charger . • Do not dip the batter y pac k in water or throw into a fire. • Do not dispose of the bat[...]

114 Quad Charger Quad Char g er This section describes the quad char ger th at is av ailable with the WLAN Handset 6120 and 6140. The quad charger is designed so that the handset can remain operational through speakerphone or heads et use while the batt ery pack is being char ged. The Nortel WLAN Handset 6120 and 6140 Quad Charger (see Figure 7) ca[...]

115 Quad Ch arger the battery pack is inserted, remove the battery pack and reinsert it into the charger . If a flashing LED indicates a battery pack failure, check th e battery pack in a different bay or substitute another charger and repeat the operation that caused the failure. If the same battery pack lights a steady LED when inserted in a diff[...]

116 Quad Charger exposed battery pack contacts. IMPORT A NT • Alwa ys use the Quad Charger provided to charge the batter y pack. Other chargers can damage the batter y pac k. • Only use the or iginal plug-in power adapter f or the Quad Charger . • Do not dip the batter y pac k in water or throw into a fire. • Do not dispose of the batter y [...]

117 Terms you should know T erms y ou should kno w Attenda nt A telephone operator in your organization. A utodial A telephone number pro grammed on the Autodial key for one-touch dialing. Call par ty inf ormation The display showing Call P arty Name Display (C PND) information including the telepho ne number and name of the incoming call. The syst[...]

118 Terms you shou ld know Fixed ke y The hard-labeled keys on your handset.. Indicator An LCD or an LED that indicat es the status of a feature by a flash, wink, steady on, or of f. Interrupted dial tone A broken or pulsed dial tone, heard when you access some of the features on your handset. More An option that enables access to the multiple laye[...]

119 Terms you should know Secondar y Director y Number A second incoming/ outgoing line for your handset. Shared Direc t ory Number A DN (extension) that is shared by two or more persons. Soft keys (self-labeled) A set of ke ys programm ed by your system administrator . These four ke ys located directly belo w the display area hav e four programmab[...]

120 Terms you shou ld know[...]

121 Index Index A Active (off-hook) state 25 Attendant 117 Attendant Recall 76 Auto Dial 117 Autodial 69 B Battery packs 105 Branch Office 99 C Call Forward 83 Call Join 85 Call Page Connect 93 Call Park 77 Call Party 77 Call party inform ation 117 Call Pickup 79 Call Trace, Malicious 78 Call Waiting 80 Centrex/Exchange Switchhook Flash 93 Charge a[...]

122 Index I Indicator status 118 Insert the battery pack 106 Internal C all Forward 84 Interrupted dial tone 118 L Last Number Redial 70 Line key 22 Local mode 99 Lock the keypad 50 Low battery indicators 105 M Maid Identification 102 Make Set Busy 91 Message Registration 101 More Key 118 N Normal mode 99 O Override a busy signal 97 P Paging tone 1[...]

123 Index User Interface 119 User Option menu 50, 51, 56, 61, 62, 63 V Volume Ring 42[...]

124 Index[...]

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Nortel Communi cation Server 1000 Nortel WLAN Handset 6120 and WLAN Handset 6140 User Guide Cop yr ight © 200 7 Nor tel Networ ks . All Rights Reser v ed. LEGAL NO TICE While the inf or mation in this document is believ ed to be accurate and reliable , except as otherwise e xpressly agreed to in writing NORTEL PRO VIDES THIS DOCUMENT “AS IS” W[...]