Oki 10e manual

E-1 English User Manual[...]

E-2 Every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. OKIDA T A assumes no responsibility for the results of errors beyond its control. OKIDA T A also cannot guarantee that changes in software and equipment made by other manufacturers and referred to in this guide will not affect the a[...]

Overview E-3 Cont ents Features .................................................................... 5 Consumables ...................................................................... 5 Options ................................................................................. 5 Operating Y our Printer .......................................... 7 U[...]

E-4 Service and Support ............................................ 38 OKIDA T A ONLIN E ............................................................ 38 Y our Dealer ....................................................................... 39 The Okidata Customer Support Center .................... 39 Okidata Customer Service Representatives .......[...]

Overview E-5 F eatures • Fast print speed: 1 0ppm with a 2 8 MHz R I SC microprocessor • Excellent print quality: 600 dpi class output • Large paper capacity: 25 0 sheet paper tray and manual sheet/envelope feeder plus options for increasing paper capacity up to 850 sheets • Memory: 4MB installed, expandable to 37M B • Fonts: 3 5 PCL  [...]

E-6 T o install the following options, a Memory Expansion Board or RS-232C Serial Interface Board must be installed. • Flash Memory SIM M 4M B (Part# 7003 260 1) • Flash Memory SIM M 8M B (Part# 7003 320 1) • 4MB Memory SI M M Chip (Par t# 7002880 1) • 8MB Memory SI M M Chip (Par t# 7 003380 1) • 1 6MB Memory SI M M Chip (Part# 7003 390 1[...]

Overview E-7 Operating Y our Print er This section provides the following information: • Using the front operator panel • Setting printer features using the printer menu • Using the printer software • Using manual feed • Printing envelopes • Printing transparencies and labels • Using recycled print media Using the Front Operator P ane[...]

E-8 OKI P A GE 1 0e F ront Operator P anel Reference Ready (Green) Manual Feed (Amber) Error (Red) Meaning User Options/Switch Function on off off Ready • Quick press: take s p rinter of f line off off off Off line • Quick press: ready • 2 second press: print demo page and menu page • 5 second press: print cleaning page blink off off Proces[...]

E-9 Ready (Green) Manual Feed (Amber) Error (Red) Meaning User Options/Switch Function slow bli nk off off Printing paus ed • Quick press: re su me printin g (on line) • 2 second press: print buffer contents • 5 second press: clear buffer and reset p r in ter off off blink • Paper out • Paper jam (feed, eject and size error ) • Cover op[...]

E-10 Ready (Green) Manual Feed (Amber) Error (Red) Meaning User Options/Switch Function blink or fast blink blink or fast blink blink or fast blink Hardware error Turn off and then re-power printer. If still not reco vered, call service. −− slow blink • Warnin g • Change image drum • Toner low • Toner sensor Refer to on-screen status mo[...]

E-11 Ready (Green) Manual Feed (Amber) Error (Red) Meaning User Options/Switch Function off blink off Ready for manual feed Place sheet in manual feeder Light on for a few seconds, then off, then blink s until ready Light on for a few seconds, then off, then blink s until ready Light on for a few seconds, then off, then blink s until ready Powering[...]

E-12 OKI P A GE 1 0e F unction Reference User Options/Switch Function Ready (Green) Manual Feed (Amber) Error (Red) Print demo pag e and menu page: 2 second p r ess off off off Pause pri nting (off lin e): quick press blink off off Form feed (print buffer contents): 2 second press slow blink off off slow blink: one blink every 4 seconds blink: one [...]

E-13 User Options/Switch Function Ready (Green) Manual Feed (Amber) Error (Red) off off blink Resume printing ( o n line): quick press slow blink off off Set Menu 1 and Me nu 2 to factory defaul ts: 2 secon d press Light on for a few seconds, then off, then blink s until ready Light on for a few seconds, then off, then blinks until ready Light on f[...]

E-14 Chang ing the Menu Settings The Menu provides a way to select printer operations and features using the printer’s Printer Menu Settings. ! Operations and features set in your application software, will override Menu settings. Using the Printer Menu Setup The printer menu setup is designed to perform as an interactive software “front panel?[...]

E-15 Click on the appropriate tab to see the menu settings. (1) Set Raster Buffer , Font Protection. (2) Reset menu, drum count, print menu, inter face. (3) Set display language, page placement, and print position. ! We suggest that only experienced users should change these settings. (4) Access printer hardware and firmware information. (5) Select[...]

E-16 4 In the Printer Menu Setup, select the Economy tab as shown below . 5 In the Power Save box, select Off . 6 Press Apply to finalize your change. Printing the Menu For a printout of all menu settings including default (factory) and user settings, firmware revisions, and total RAM capacity: 1 Enter the T est Print tab. 2 Click Menu Print . The [...]

E-17 Printing a Special Document If you have plain paper loaded in the paper tray and you want to print one letterhead page or special document, do the following: 1 Set manual feed and paper size in your software. 2 Pull down the manual feed tray . 3 Adjust the paper guides to the width of the media. 4 Inser t the sheet (letterhead: top edge in fir[...]

E-18 Enhancing Print Quality T o enhance print quality when printing on different types of media, you can adjust the following settings using the printer Menu: • Media T ype - Adjust for paper thickness • Print Mode - Select dots per inch • Darkness Control - Adjust print density • T oner Saving - Select proof copy quality to conserve toner[...]

E-19 5 Adjust the paper guides to the width of the media. 6 Insert the envelope − flap down and to the left − until the printer grips it. 7 Issue the print command in your software. Selecting Envelopes • No windows, metal clasps, or snaps – they can damage the image drum. • Paper no heavier than 2 8 lb. • Sturdy construction. • Smooth[...]

E-20 2 Lift out the support bar . 3 Insert the label sheet with print-side up. Guidelines for T ransparencies and Labels • Always use manual feed. • Always use rear output when printing transparencies and adhesive labels. • Should be specifically made for laser printers or photocopiers. • Must be able to withstand heat of 20 0 ° C for 0.1 [...]

E-21 Recycled paper used by OKI printers must be specifically denoted by the paper manufacturer to be for laser printers, or laser guaranteed or compatible. Using media outside these specifications may cause problems requiring service that will not be covered by OKIDA T A warranty or service agreements. The following recycled paper has been tested [...]

Overview E-22 Print er Maintenance This Section provides the following printer maintenance information: • Replacing the T oner Cartridge • Replacing the Image Drum • Cleaning the LED Array • Printing a Cleaning Page Replacing T he T oner Car tridge Replace the toner cartridge after T O NER L O W displays on the printer’s front operator pa[...]

E-23 4 T o install a new toner car tridge, follow the instructions included in the toner cartridge kit. 5 Be sure to clean the LED array . ! Drum and T oner are consumables and as such are subject to a 9 0-day warranty on workmanship. T oner Car tridge Life How long your toner cartridge lasts depends on the print density , the percentage of the pag[...]

E-24 3 Lift out the used image drum cartridge with toner cartridge installed. Dispose of properly with the black plastic bag included with the new image drum kit. 4 Remove the new image drum cartridge from the package. T o install the new image drum cartridge, follow the installation instructions included in the replacement kit. 5 Be sure to reset [...]

E-25 The LED array is on the underside of the printer cover . Wipe it gently with the cleaning pad that is included in the toner cartridge kit. Y ou can also use a clean, soft cloth with a small amount of rubbing alcohol on it.[...]

E-26 Printing a Cleaning Page The cleaning page process removes residual impurities from printing surfaces. Printing a cleaning page helps reduce print quality problems, such as repeated marks, blotches, and shaded areas. F rom the status monitor: 1 Click the Printer Menu button on the status monitor Controls tab.[...]

E-27 2 Click the T est Print tab. 3 Click the Cleaning… button. Follow the on-screen instructions.[...]

Overview E-28 Problem Solving This Section provides the following problem solving information: • Clearing Paper Jams • Print Quality Problems • Software Problems • Hardware Problems Clearing P aper Jams ! The error light on the printer’s operator panel blinks (one blink per second) whenever there is a paper jam of any kind.[...]

E-29 T o reduce paper jams: • Do not fill tray above Paper F ull mark. • Use only recommended paper weight - T ray: 16 to 2 8 lb. (60 to 1 05 g/m 2 ) - Manual feed: 1 6 to 32 lb (60 to 1 20.5 g/m 2 ) • Do not open the cover , or remove the paper tray during a print job. • Do not switch paper exit paths while printing. • Use paper that is [...]

E-30 3 Check the remaining sheets to make sure they’re not wrinkled or stuck together . Replace the tray. 4 Open and close the cover to clear the display message. L E T T E R L E G A L A 4 O T H E R R E A D Y A T T E N T I O N D A T A TRA Y “n” FEED JAM or P APER EXIT JAM (top bin) Displays when paper exits to the top bin 1 Open the cover . L[...]

E-31 3 Replace the image drum. Close the cover . P APER EXIT JAM (rear tray) Displays if paper exits to rear exit tray 1 Lift the top cover . L E T T E R L E G A L A 4 O T H E R E N V R E A D Y A T T E N T I O N M A N F E E D D A T A 2 Pull the jammed paper out from the back of the printer. Pulling from the front may damage the printer . 3 Remove t[...]

E-32 Print Quality Problems Before consulting a service representative regarding a print quality problem, check the table below to see if there is a solution, or something you might have overlooked. Symptom: Blank sheets printed. Problem: Image drum cartridge not properly installed. Solution: Reinstall image drum cartridge. Problem: Empty or missin[...]

E-33 Symptom: Fuzzy print Problem: Dirty LED array. Solution: Clean LED array . Symptom: Distorted print Problem: Paper path, lamp assembly , or fusing unit problem. Solution: Generate Cleaning Page. Contact service. Symptom: Faded print after installation. Problem: T oner car tridge is not correctly installed. Solution: Install toner cartridge cor[...]

E-34 Symptom: Pages curl excessively Problem: Printing on wrong side of paper . High humidity . Solution: T urn paper over in tray . Note arrow on paper package. Install paper print side down in tray . Problem: Moisture in paper . Improper storage. Solution: Avoid storing paper in areas of excessive temperature changes and humidity . Problem: High [...]

E-35 Symptom: Cannot get justified right margin with a proportionally spaced font. Problem: Right justification with proportional fonts is a software feature. Solution: Check your software manual to see if this feature is supported. Symptom: Control codes not operating correctly . Problem: Incorrectly entered control codes. Solution: Check for conf[...]

E-36 Symptom: Parts of documents are missing at the edges of the printed sheet. Problem: Software is attempting to print beyond the printer’s maximum image area. Solution: Adjust software page marg ins to printer’s maximum margins (8" X 10" for standard sheets). Symptom: Print job started with italics, changed to bold, but italics sti[...]

E-37 Symptom: Strange symbols appear during normal printing. Problem: W rong symbol set. Solution: Make sure the symbol set selected corresponds to symbol set resident, in font card, or in soft font. Hardware Problems Symptom: Graphic image prints partly on one page, partly on the next. Problem: Insufficient printer memory for this image at this re[...]

Overview E-38 Service and Suppor t This information is valid for the United States and Canada only . This section provides the following service and support information: • OKI Online • Y our Dealer • The Okidata Customer Support Center • Okidata Customer Service Representatives • Purchasing Supplies • W arranty Service • Okidata Servi[...]

E-39 Y our Dealer Consult the store where you purchased your printer , or call 1 -800- OKID A T A for the location of the nearest authorized Okidata service dealer . Have your ZI P code ready . • Proof of purchase is required for warranty work. Be sure to retain your purchase documents. • Prices and minimum charges may vary . T he Okidata Custo[...]

E-40 Purchasing Supplies Before you order , know your printer model number (see the front of the printer) and have the correct part number and description of the item. W ays to Purchase • Consult the dealer where you purchased your printer . • Consult an Okidata authorized sales or service dealer . • Call 1 -800- OKID A T A for the nearest Au[...]

E-41 OKI D A T A SERVICE CENTERS If you need to ship your printer to a service center , replace it in the original packing materials. If the original packag ing in not available, contact your dealer or 1 -800- OKI D A T A for shipping instructions. For out-of-warranty repairs, allow 3 0 days for round trip shipping and repair . Before shipping your[...]

E-42 Chile T eknos Comunicaciones Santa Elena 22 22 Santiago, Chile Phone: 56 (2) 5 55-55 30 Fax: 56 (2) 5 50-23 99 Colombia Impact Calle 93 Bis No 1 9-50 Ofic 1 03-105 Bogota, Colombia Phone: 571- 616 -1 38 5 Fax: 5 71- 616 - 138 6 Mexico Oki Data de Mexico, S.A. de C.V . Av . Insurgentes 1 700 – 7 Piso Col. Florida 0 1030 Phone: (52 5) 66 1 -68[...]

Overview E-43 Index A Adhesive Labels 1 9 C CHANGE DRU M 23 Cleaning Page 2 6 Cleaning the LED Array 24 Consumables 5 image drum 5 toner 5 Customer Information Center 39 Customer Service Representatives 39 Customer Support Center 39 D drivers, printer 5 E emulations 5 Energy Savings 5 Envelopes 1 8 F Fonts 5 OCR-A/B 5 T rue T ype 5 Front Operator P[...]

E-44 L Labels 1 9 LED Array , cleaning 24 M Maintenance Menu 1 6 Memory 5 Menu printing 1 6 resetting 1 5 using 1 4 O OKI DA T A Online 38 operator panel 5 operator panel, on-screen 1 4 Options 5 P paper capacity 5 Paper Jam exit jam (rear tray) 31 exit jam (top bin) 30 feed jam 30 Paper Jams clearing 28 input jam 29 print quality 5 Print Quality P[...]

E-45 S Service and Support 38 Customer Information Center 39 Customer Service Representatives 39 Dealers 39 OKI DA T A Online 38 regional service centers 41 W arranty Service 40 Web Site 3 8 Status Monitor 22, 23 status monitor 5, 26 Supplies, purchasing 40 T T oner Car tridge, replacing 22 T ransparencies 19 U USP S Barcode font 5 W Web Site 3 8[...]

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