Oki 110 manual

User’s Guide 59318501 my.okidata.com C 110[...]

2 - C1 10 User ’s Guide Copyright © 2009 by Oki Data. All Rights Reserved C110 User ’s Guid e P/N 59318501, Revision 1.2 July, 2009 Every effort has been made to ensure that the inform ation in this document is complete, accurate, and up-to-date. The manufacturer assumes no responsibility for the results of errors beyond its control. The manuf[...]

3 - C1 10 User ’s Guide Take Care with Toner Powder Emergency First Auid ! If swallowed, give small amounts of cold water and seek medical attention. DO NOT attempt to induce vomiting. ! If inhaled, move the person to an open are a for fresh air . Seek medical attention . ! If it gets into the eyes, flush with large amounts of water for at least [...]

Contents 4 - C1 10 User ’s Guide 1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Getting Acquainted with Your Printer . .......... ....................... ................... . 8 Space Requirements .............. ................... ....................... ................. 8 Printer Parts ..... [...]

5 - C1 10 User ’s Guide 4 Media Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Print Media ................... ...................... .................... ...................... ......... 30 Specifications ....... ...................... .................... ...................... ............ 30 Types ......[...]

6 - C1 10 User ’s Guide Indicator Messages ................... ...................... ....................... ............... 86 Status Messages . ...................... ....................... ...................... ......... 86 Warning Messages ...... .................... ...................... ....................... .. 87 Error Messages .....[...]

7 - C1 10 User ’s Guide Introduction[...]

8 - C1 10 User ’s Guide Getting Acquainted with Your Printer Space Requirements T o ensure easy operation, consumabl e replacement and maintenance, adhere to the recomme nded space requirements detailed below . Side View Front View 496 mm (19.5") 100 mm (3.9") 396 mm (15.6") 707 mm (27.8") 100 mm (3.9") 380 mm (14.9"[...]

9 - C1 10 User ’s Guide Printer Parts The following drawings illustrate the parts of your printer referred to throughout this guide, so please take some time to become familiar with them. Front View 1—Output tray 2—Co ntro l panel 3—F ront cover 4—Tray 1 (Multipurpose tray) 5—T op cover 6—Fuser unit 7—Fuser separator levers 8—Fuse[...]

10 - C1 10 User ’s Guide Rear View 1—Power switch 2—Power connection 2—USB port 1 2 3[...]

1 1 - C1 10 U ser’s Guide The Control Panel 1—Ready indicator 2—Attention indicator 3—Rotate T oner key 4—T oner indicators 5—Cancel key The Indicators The indicators use five types of signals: " Off " On " Slow blinking—1 bli nk every 2 seconds " Blinking—1 blink per second " Rapid blinking—2 blinks per s[...]

12 - C1 10 User ’s Guide For details on these indicator messages, refer to “Indicator Messages” on pag e 86 . The Remote Panel Utility can also be used to check the printer status. For details, refer to “Working with the Remote Panel Utility” on page 25 . The Rotate Toner KEY The Rotate T oner key allows you to swit ch the printer from no[...]

13 - C1 10 User ’s Guide When cleaning the print head window Hold down the Rotate T oner key for 5 seconds to 10 seconds. The printer enters Print Head Cleanup mode. Note For details on cleaning the print head window , refer to “Cleaning the Print Head Window” on page 73 . Note T o return to normal operation mode from Print Head Cleanup mode,[...]

14 - C1 10 User ’s Guide If any of the e rrors listed above occur , press the Cancel key to continue the print job. Cancelling a Print Job Y ou can cancel a print job that is currently being processed . While data is being processed or printed (the green Ready indicator is blinking), hold down the Cancel key for more than 5 seconds to cancel th e[...]

15 - C1 10 User ’s Guide The Printer Driver and Utility CD . Drivers Use/Benefit Windows Vista/Server 2008/XP/ Server 2003/2000 These drivers give you access to all of the printer fe at ures. For det a i l s, ref er to “Displaying Printer Driver Settings” on page 20 . Windows Vista/Server 2008/XP/ Server 2003 for 64bit Utilities Use/Benefit R[...]

16 - C1 10 User ’s Guide System Requirements " Personal computer Pentium II: 400MHz or higher " Operating System – Microsoft Windows Vist a Home Basic/Home Premium/Ultimate/ Business/Enterprise, – Windows Vista Home Basic/Home Premium/ Ultimate /Business/ Enterprise x64 Edition, – Windows Server 2008 – Windows Server 2008 x64 Ed[...]

17 - C1 10 User ’s Guide Using the Printer Driver[...]

18 - C1 10 User ’s Guide Selecting Printer Driver Defaults Before you start working with your Prin ter , you are advised to verify and change the default printer driv er se ttings if necessary . 1 Choose the driver ’s properties as follows: – (Windows Vista/Server 2008) From the Start menu, select Control Panel , and then click Hardware and S[...]

19 - C1 10 User ’s Guide Uninstalling the Printer Driver This section describes how to uninstall the pri nter driver if nece ssary . Note Y ou mu st ha ve administrator privileges in order to uninstall the printer driver . Note If the User Account Con trol window appears when uninstalling on Windows Vista or Server 2008, click the Allow button or[...]

20 - C1 10 User ’s Guide Displaying Printer Driver Settings Windows Vista/Server 2008 1 From the Sta rt menu, select Control Panel , and then click Hardware and Sound to select Printers . 2 Right-click the icon fo r this printer then select Printing Preferences . Windows XP/Server 2003 1 From the start menu, select Printe rs an d Faxes to display[...]

21 - C1 10 User ’s Guide Printer Driver Settings Common Buttons The buttons described below appear on each tab. " OK Click to exit the Prop erties dialog box, saving an y changes made. " Cancel Click to exit the Prop erties dial og box without saving any changes ma de. " Apply Click to save all changes without exi tin g the Propert[...]

22 - C1 10 User ’s Guide When this button is clicked, it changes to the Printer View button. Note This button appears only when the Wa t e r m a rk tab is selected. " Quality View Click the button to display a sample of the settings selected in the Quality tab. When this button is clicked, it changes to the Printer View button. Note This but[...]

23 - C1 10 User ’s Guide Overlay Tab Note Be sure to use overl ays with print jobs with a media size and orienta tion that matc hes the overl ay form. In addition, if settings have been specified for “N-up” in th e printer driver , the overlay form cannot be adjusted to match the specified settings. The Overlay T ab a llows you to " Sele[...]

24 - C1 10 User ’s Guide Remote Panel Utility[...]

25 - C1 10 User ’s Guide Working with the Remote Panel Utility Introduction The Remote Panel U tility shows information abo ut the current status of the printer and allows you to specify various settings such as the time until the printer enters Energ y Save mode. Note In order to use the Remote Panel Utility , install it after installing the pri[...]

26 - C1 10 User ’s Guide – Eject All T oner:Used when re placing all toner cartridges at the same time. Select this mode, and the n click the Rotate T oner button to switch the printer to the Eject All T oner mode. (Refer to “Replacing All T oner Cartridge s at th e Same T ime” on page 52 .) " P/H Clean Up—Click the button to sw itch[...]

27 - C1 10 User ’s Guide User Service Tab T op Adjustment—Allows the vertical print position to be finely adjusted. Left Adjustment—Allows the horizontal pr inter position to be finely adjuste d. T ransfer Power—Set the 2nd T ransfer voltage for the Media type. Service's Choice " GDI T imeout—S pecifies the amount of time until [...]

28 - C1 10 User ’s Guide Closing the Remote Panel Utility T o close the Remote Panel Utility , righ t-click the Remote Panel Utility icon in the Windows notification area (righ t end of the taskbar), and then choose Exit . Note When the Close button in the lower-r ight co rner of the Remo te Panel Utility window is clicked, the window is closed ,[...]

29 - C1 10 User ’s Guide Media Handling[...]

30 - C1 10 User ’s Guide Print Media Specifications Media Media Size Inch Millimeter A4 8.2 x 1 1.7 210.0 x 297.0 B5 (JIS) 7.2 x 10.1 182.0 x 257.0 A5 5.9 x 8.3 148.0 x 210.0 Legal 8.5 x 14.0 215.9 x 355.6 Letter 8.5 x 1 1 .0 215.9 x 279.4 S tatement 5.5 x 8.5 139.7 x 215.9 Executive 7.25 x 10.5 184.2 x 266.7 Folio 8.25 x 13.0 210.0 x 330.0 Lette[...]

31 - C1 10 User ’s Guide Types Before purchasing a large quantity of special media, do a tria l printing with the same media and check the print quality . Keep media on a flat, level surface in its original wrapper unti l it is time to load it. Plain Paper (Recycled Paper) Use plain p aper that is " Suitable for plain paper laser printers, s[...]

32 - C1 10 User ’s Guide " Dusty " Wet (or damp ) " Layered " Adhesive " Folded, creased, curled, embossed, warped, or wrinkled " Perforated, three-hole punched, or torn " T oo slick, too coarse, or too textured " Different in texture (roughness) on the front and back " T oo thin or too thick " S [...]

33 - C1 10 User ’s Guide Labels CAUTION Labels may stick to the fuser, causing them to peel off and media misfeeds to occur . A sheet of labels consists of a face sheet (the printing su rface), adhesive, and a carrier sheet: " The face sheet must follow the plain paper specification. " The face sheet surface must cove r the entire carri[...]

34 - C1 10 User ’s Guide DO NOT use label sheets that " Have labels that easily peel off or have p art s of the label already removed " Have backing sheets that have peel ed away or have exposed adh esive " Are precut or perforated Letterhead Stationery Y ou can print continuo usly with letterhead. However , this could affect the m[...]

35 - C1 10 User ’s Guide Postcards Y ou can p rint continuously with postcard. However, this could affect the media feed, depending on the media qu ality and printing environment. If problems occur , stop the continuous printing and print one sheet at a time. T ry printing your data on a sheet of plain paper first to check placement. Use post car[...]

36 - C1 10 User ’s Guide Printable Area The printable area on all media sizes is up to 4.0 mm (0.157") from the edge s of the media. Each media size has a specific printable area (the maximum area on whic h the machine can print clearly and without distortion). This area is subject to both hardware limits (the physic al media size and th e m[...]

37 - C1 10 User ’s Guide Loading Media 1 OPen the ream of paper and take of f the top and bottom sheets. 2 Holding a stack of approximately 200 sheets at a time, fan the stack to prevent static buildup before inserting it in a tray . Important! Although this printer was desi gned for printin g on a wide ra nge of media types, it is not intended t[...]

38 - C1 10 User ’s Guide Tray 1 (Multipurpose Tray) For details on the types and sizes of media that can be printed from T ray 1, refer to “Print Media” on page 30 . Loading Plain Paper 1 Open T ray 1. Note If there is media in T ray 1, remove it. 2 Slide the media guide s to provide more space between them.[...]

39 - C1 10 User ’s Guide 3 Load the paper face up in the tray . Note Do not load paper above the mark. Up to 200 sheets (80 g/m 2 [21 lb]) of plain paper can be loaded into the tray at one time. 4 Slide the media guide s against the edges of the paper .[...]

40 - C1 10 User ’s Guide Other Media When loading media other than plain paper , set the media mode (Labels, Letterhead, Postcard, Thick S tock 1, or Thick S tock 2) in the driver for optimum print quality . Loading Label Sheets/Letterheads/Postcards/T hick Stock 1 Open T ray 1. Note If media has been loaded into T ray 1, re move all media from t[...]

41 - C1 10 User ’s Guide 3 Load the media face up in the tray . Note Up to 50 sheets can be loaded into the tray at one time. 4 Slide the media guide s against the edges of the media.[...]

42 - C1 10 User ’s Guide Output Tray All media is fed out facin g down into the output tray on top of the printer . This tray has a capacity of approximatel y 100 sheets (A4/Letter) of 80 g/m 2 (21 lb) pap er . Note If the media is stacked too high in the output tray , your printer may experience media misfeeds, excessive medi a curl, or static b[...]

43 - C1 10 User ’s Guide Media Storage " Keep media on a flat, level surface in its original wrapper until it is time to load it. Media that has been stored for a long ti me out of its packaging may dry up too much and cause misfeeding. " If media has been removed fro m its wrapper , place it in its original packaging and store in a coo[...]

44 - C1 10 User ’s Guide Replacing Consumables[...]

45 - C1 10 User ’s Guide Toner Cartridges General Information Y our printe r uses four toner cartridg es: black, yellow , mage nta, and cyan. Handle the toner cartridges carefully to avoid spil ling toner inside the printer or on yourself. Note Install only new toner cartridges in your printer . If a used toner cartridge is installed, then ton er[...]

46 - C1 10 User ’s Guide Important! The maximum storage temperature is 35 ° C (95 ° F) and the maximum storage humidity is 85% (noncondensing). If the toner cartridge is moved from a cold place to a warm, hum id place, condensation may occur , degra ding print quality . Allow the toner to adapt to the environme nt for about one hour before use.[...]

47 - C1 10 User ’s Guide Replacing a Tone r Cartridge Important! Be careful not to spill toner while repl acing a toner cartridge. If toner spills, immediatel y wipe it off with a sof t, dry cloth. Note When a toner is empty , t he toner indicator lights up. 1 Check the control panel to see which color of toner i s empty . As an example, the proc[...]

48 - C1 10 User ’s Guide Note Befor opening the front cover , open T ray 1 if it is not already o pen. 4 Check that the toner cartrid ge to be replaced has been moved to th e front. Note Y ou can identify the toner cartri dge by the color of the handle. 5 Pull down the hand le on the toner ca rtridge until the toner cartridge is unlocked and move[...]

49 - C1 10 User ’s Guide 6 Remove the toner cartridge. Note Do not manually rotate the toner ca rtridge carousel. In addition , do not rotate the carousel with force, otherwise it may be damaged. Important! Do not touch the contact indicated in the illu stration. CAUTION Dispose of the empty toner cartr id ge according to your local regulations. [...]

50 - C1 10 User ’s Guide 8 Shake the cartridge horia ontally a few times to distribute the toner . Note Make sure that the toner roller cover is securely attached before shaking the toner cartridge. 9 Remove the cover from the toner roller . Note Do not touch or scratch the toner roller .[...]

51 - C1 10 User ’s Guide 10 Align the shaft on each end of the toner cartridge with its holders, and then insert the cartridge. Note Before inserting the toner cartridge, make sure that the color of the tone r cartridge to be installed is the same as the label on the toner cartridge carousel. Important! Do not touch the contact indicated in the i[...]

52 - C1 10 User ’s Guide 11 Press in the toner cartridge unti l it locks into place. 12 Close the front cover . Note T o replace the toner cartridge for another color , after the fro nt cover has been closed, check that the indicator for the toner to be re placed is lit (if necessary , press th e Rotate T oner key), and then replace the toner car[...]

53 - C1 10 User ’s Guide By using the Eject All T oner mode, all to ner cartridges can b e replaced at the same time. 1 Use either operation described belo w to switch th e printer to Eject All T oner mode. ! Hold down the Rotate T oner key for more than 10 seconds. ! On the Panel tab of the Remote Panel Utility , select Eject All T oner , and th[...]

54 - C1 10 User ’s Guide Imaging Cartridges Replacing the Imaging Cartridge Important! For the best results, use only genuine Oki imaging cartridges. 1 Open the top cover . Note If there is paper in the output tray , remove it, and then fold up the output tray before opening the top cover . 2 Grab the handle and lift it up slightly to the back, a[...]

55 - C1 10 User ’s Guide CAUTION Dispose of the used imaging car tridg e according to your local regulations. Do not burn the imaging cartridge. 3 Prepare the new imaging cartridge. Important! Do not touch the PC drum and the transfer belt on th e imaging cartridge. 4 Slowly insert the new imaging cartridge vertically , and then push it slightly [...]

56 - C1 10 User ’s Guide 5 Carefully close the top cover. Note The printer mus t complete a calibration cycle (less than 2 minutes) after the imaging cartridge has been replaced. If you open the top or fro nt cover before the printer is reset, the calibration stops, then starts over again after the cover is closed.[...]

57 - C1 10 User ’s Guide The Fuser Unit Replacing the Fuser Unit Important! For optimum print quali ty and performance, use only a gen uine Oki fuser unit for your spec ific prin ter type. 1 T urn of f the mach ine and disconnect the powe r cord. WARNING! There are extremely hot par ts within the machine. Before replacing the fuser unit, wait ab [...]

58 - C1 10 User ’s Guide 2 Open the top cover . Note If there is paper in the output tray , remove it, and then fold up the output tray before opening the top cover . 3 Push the blue handles back as far as possible. 4 Grab the blue handles and lift the fuser unit to remove it.[...]

59 - C1 10 User ’s Guide Important! Do not touch the matc hing connectors of the fuse r unit and the machin e. 5 Prepare a new fuser unit. Note Be careful not to touch the surface of the fuser roller .[...]

60 - C1 10 User ’s Guide a Pull the fuser separator levers forward as far as pos - sible. b Remove the fuser separator material, and then return the fuser separator le vers to their original positions.[...]

61 - C1 10 User ’s Guide Important! Be careful not to touch the paper exit sensor and the surface of the fuser roller in the fuser unit. 6 While lifting the fuser unit with the blue handles (one on each side), vertically insert the fuser unit.[...]

62 - C1 10 User ’s Guide Important! Do not touch the paper exit sensor on the fuse r un it. Important! Do not touch the matching connectors of the fuse r unit and the machin e. M[...]

63 - C1 10 User ’s Guide 7 After the fuser unit is firmly installed, flip the blue handles down toward you. 8 Carefully close the top cover. 9 Reconnect the powe r cord, and turn on the machine.[...]

64 - C1 10 User ’s Guide Maintenance[...]

65 - C1 10 User ’s Guide Maintaining the Printer CAUTION Read all caution and warning labe ls carefully , making sure to follow any inst ructions cont ained in them. These labels are located on the inside of the printer ’s covers and the interior of the printer body . Handle the printer with care to preserve its life. If dust and paper scraps r[...]

66 - C1 10 User ’s Guide " Never use sharp or rough implements, such as wire or plastic cleaning pad s. " Always close the printer’s covers g ently . Never subject the pri n te r to vibration . " Do not cover the printer immediately after using it. T urn it of f and wait until it cools down. " Do not leave the printer ’s c[...]

67 - C1 10 User ’s Guide CAUTION If you get toner in your eyes, wash it out immediately with cool water and consul t a d octor . " Make sure any parts removed during cleaning are replaced before you plug in the printer . Cleaning the Printer CAUTION Be sure to turn off the printe r an d un plug the power cord before cleaning. However , be su[...]

68 - C1 10 User ’s Guide Exterior Control Panel Ventillation Grill Exterior Housing YMC K R EAD Y EAD Y R O TAT E OT A TE T ONER ONER A TTENTION TTENTION C ANCEL ANCEL[...]

69 - C1 10 User ’s Guide Interior Cleaning the Media Feed Roller 1 Open the top cover . Note If there is paper in the output tray , remove it, and then fold up the output tray before opening the top cover . 2 Grab the handle and lift it up slightly to the back, and then slowly pull the imaging cartridge out vertically .[...]

70 - C1 10 User ’s Guide Important! Do not touch the PC drum on the i maging cartridge. Position the removed imaging cartridge horizontally as shows in the illustration at the right. Be sure to keep the imaging cartridge horizont al and place it where it will not become dirty . Do not leave the imaging cartridg e remo ved for more than 15 minutes[...]

71 - C1 10 User ’s Guide 3 Clean the media feed rollers (1, bottom view) by wip ing them with a soft, dry cloth. CAUTION The area around the fuser unit is extremely hot. T ouching any thing other than the indi cated leve r s may res ult in burn s. If you get burned, immediately cool the skin under cold water , and then seek professional medical a[...]

72 - C1 10 User ’s Guide Important! Decreased prin t quality may result if the surface of the transfer roller is touched. Be careful not to touch the surface o f the transf er roller (1, bottom view). 4 Slowly insert the imaging cartridge vertically , and then push it slightly d own toward you to finish re installi ng the imag ing cartridge.[...]

73 - C1 10 User ’s Guide 5 Carefully close the top cover. Cleaning the Print Head Window 1 Use either operation described below to switch th e printer to Print Head Cleanup mode. ! Hold down the Rotate T oner key for 5 to 10 seconds. ! On the Panel tab of the Remote Panel Utility , click the P/H Clean Up button. The printer ente rs Print Head Cle[...]

74 - C1 10 User ’s Guide 3 Pull down the ha ndle on the toner cartridge until the toner cartridge is unlocked a nd moves out slightly toward you. 4 Remove the toner cartridge. Note When the magenta toner cartridge is removed, a gap is created within the printer so that the print head window can easily be cleaned. Important! Do not touch the conta[...]

75 - C1 10 User ’s Guide 5 Close the front cover . The toner cartridge rotate within the printer. 6 After the toner cartridges have finished rotating and all indicators on the control panel begin blinking, open the top cover . 7 Grab the handle and lift it up slightly to the back, and then slowly pull the imaging cartridge out vertically .[...]

76 - C1 10 User ’s Guide Important! Do not touch the PC drum on the i maging cartridge. Position the removed imaging cartridge horizontally as shows in the illustration at the right. Be sure to keep the imaging cartridge horizont al and place it where it will not become dirty . Do not leave the imaging cartridg e remo ved for more than 15 minutes[...]

77 - C1 10 User ’s Guide 8 Clean the print head window (1, bottom vi ew) by wiping it with a sof t, dry cloth. CAUTION The area around the fuser unit is extremely hot. T ouching any thing other than the indi cated leve r s may res ult in burn s. If you get burned, immediately cool the skin under cold water , and then seek professional medical att[...]

78 - C1 10 User ’s Guide Important! Decreased prin t quality may result if the surface of the transfer roller is touched. Be careful not to touch the surface o f the transf er roller (1, bottom view). 9 Slowly insert the imaging cartridge vertically , and then push it slightly d own toward you to finish re installi ng the imag ing cartridge.[...]

79 - C1 10 User ’s Guide 10 Close the top cove r . 11 Press the Clear key . The blinking of all indicato rs stop, and the magen ta toner indicator lights up. The toner cartridges rotate within the printer . 12 After the toner cartridges have finished rotating, open the front cover .[...]

80 - C1 10 User ’s Guide 13 Align the shaft on each end of the toner cartridge with its holders, and then insert the cartridge. Important! Do not touch the contact indicated in the illu stration.[...]

81 - C1 10 User ’s Guide 14 Press in the magenta toner cartridge until it locks into place. 15 Close the front cover .[...]

82 - C1 10 User ’s Guide Troublesho oting[...]

83 - C1 10 User ’s Guide Introduction This chapter provides information to aid you in resolving p rinter problems you may encounter , or at le ast guide you to the proper sources for help. Preventing Media Misfeeds pag e 84 Understanding the Media Path pag e 85 Indicator Messages pag e 86 Clearing Media Misfe eds pag e 90 Solving Problems with Me[...]

84 - C1 10 User ’s Guide Preventing Media Misfeeds Make sure that... " Media matches the p rinter specifications. " Media is flat, especially on the leading edge. " The printer is on a hard , flat, level surface. " Y ou store media in a dry location away from moisture and humidity . " Y ou always adjust the media guid es [...]

85 - C1 10 User ’s Guide Understanding the Media Path Understanding the printer ’s media path will help you locate media misfeeds. 1 Output tray 2 Imaging cartridge 3 T oner cartridge carousel 4 T ray 1 5 Fuser unit 1 2 4 5 3[...]

86 - C1 10 User ’s Guide Indicator Messages The indicators on the control panel provide information abou t your printer and help you locate each problem . Status Messages S tatus messages indicate the current condition of the printer . The printer status also can be checked on the Remote Panel Utility . (Refer to “Working with the Remote Panel [...]

87 - C1 10 User ’s Guide Warning Messages * Differs depending on the toner status. Ready indicator (green) Attention indicator (orange) To n e r indicator (orange) Condition Action On Off Slow blinking T oner near empty Prepare the new toner cartridge. On Off Blinking An unapproved toner cartridge is installed. Install a genuine Oki toner cartrid[...]

88 - C1 10 User ’s Guide Error Messages These messages indicate errors which you must correct befo re a print job can continue or the printer status return to “Ready”. Ready indicator (green) Attention indicator (orange) To n e r indicator (orange) Condition Action Off Rapid blinking On T oner out » Note: This message appears when the To ne [...]

89 - C1 10 User ’s Guide * Differs depending on the toner status. Service Message This message indicates a mo re seri ous fault that can only be corrected by a customer service engineer . Off Rapid blinking * Media jam Clear the jam, close the covers, and then continue with the print job. Off Rapid blinking All blinking Process error Open and clo[...]

90 - C1 10 User ’s Guide Clearing Media Misfeeds T o avoid damage, always remove misfe d media gently , without tearing it. Any pieces of media left in the printer , w hether large or small, can o bstruct the media path and cause further misfeeds. Do not reload media that has misfed. Important! The image is not fixed on the media before the fusin[...]

91 - C1 10 User ’s Guide Clearing Procedures 1 Open the top cover . Note If there is paper in the output tray , remove it, and then fold up the output tray before opening the top cover . 2 Grab the handle and lift it up slightly to the back, and then slowly pull the imaging cartridge out vertically .[...]

92 - C1 10 User ’s Guide Important! Do not touch the PC drum on the i maging cartridge. Position the removed imaging cartridge horizontally as shows in the illustration at the right. Be sure to keep the imaging cartridge horizont al and place it where it will not become dirty . Do not leave the imaging cartridg e remo ved for more than 15 minutes[...]

93 - C1 10 User ’s Guide 3 Push the fuser separator levers back as far as possible. CAUTION The area around the fuser unit is extremely hot. T ouching any thing other than the indi cated leve r s may res ult in burn s. If you get burned, immediately cool the skin under cold water , and then seek professional medical attention. M[...]

94 - C1 10 User ’s Guide 4 Remove any misfed media. Note Raise the fuser unit cover and remove the media. M M[...]

95 - C1 10 User ’s Guide Important! Do not touch the paper exit sensor on the fuse r un it. Important! Decreased prin t quality may result if the surface of the transfer roller is touched. Be careful not to touch the surface o f the transf er roller . M[...]

96 - C1 10 User ’s Guide 5 Return the fuser separator levers to their original positions. 6 Slowly insert the imaging cartridge vertically , and then push it slightly d own toward you to finish re installi ng the imag ing cartridge. M[...]

97 - C1 10 User ’s Guide 7 Carefully close the top cover.[...]

98 - C1 10 User ’s Guide Solving Problems with Media Misfeeds Note Frequent misfeeds i n any area indi cate that area should be checked, repaired, or cleaned. Repeated misfeeds may also happen if you’re using unsu pported print media. Symptom Cause Solution Several sheets go through the pri nter together . The front edges of the media are not e[...]

99 - C1 10 User ’s Guide Solving Other Problems Symptom Cause Solution Printer power is not on. The powe r cord is not correctly plugged into the outlet. T urn off the printer , confirm that the power cord is correctly plugged into the outlet, and then turn on the printer . Something is wrong with the outlet connected to the printer . Plug anothe[...]

100 - C1 10 User ’s Guide Not all pages print. The Cancel key was pressed. Make sure no one pressed the C ancel key while your jo b was printing. The tray is empty . Check that the trays are l oaded with media, in place, and secure. A document is printed w ith an overlay file which has been created by an unsuitable printer driver . Print the over[...]

101 - C1 10 User ’s Guide Solving Problems with Printing Quality Symptom Cause Solution Nothing is printed, or there are blank spots on th e printed page. One or more of the toner cartridges may be defective. Remove the toner cartridges and check if any is damaged. The imaging cartridge may be defective. Remove the imagi ng cartridge and check fo[...]

102 - C1 10 User ’s Guide Image is too light; there is low image density . The print head window is dirty . Clean the print h ead window . The media is moist from humidity . Remove the moist media and replace with new , dry medi a. There is not much toner left in the cart ridge. Replace the toner cartridge. One or more of the toner cartridges may[...]

103 - C1 10 User ’s Guide The print or color density is uneven. One or more of the toner cartridges may be defective or low . Remove the toner cartridges and check for damage. If it is damaged, replac e it. The imaging cartridge is defective. Remove the imaging cartridge and check for damage. If it is damaged, replac e it. The printer is not leve[...]

104 - C1 10 User ’s Guide There are toner smudges or residual images. One or more of the toner cartridges are defective or installed incorrec tly . Remove the toner cartridges and check for damage. If it is damaged, replac e it. There are toner smudges on the back side of the page (whether or not it has been duplexed). The media path is di rty wi[...]

105 - C1 10 User ’s Guide Image defects. The print head window is dirty . Clean the print h ead window . A toner cartridge may be leaking. Remove the toner cartridges and check for damage. If it is damaged, replac e it. A toner cartridge may be defectiv e. Remove the toner cartridge with the color causing the abnorma l image. Replace it with a ne[...]

106 - C1 10 User ’s Guide If the problem is not resolved, even after al l of the above have been performed, contact T echnical Support with the error information. The color has a poor reproduction or has poor color density . The imaging cartridge is defective. Remove the imaging cartridge and check for damage. If it is damaged, replac e it. Sympt[...]

107 - C1 10 User ’s Guide Specifications[...]

108 - C1 10 User ’s Guide Printer Specifications T ype Desktop full color laser beam printer Printing system Dual laser diode with polygon mirror Developing system Mono component development syste m Fusing system Heat roller system Resolution 1200 dpi × 600 dpi or 600 dpi × 600 dpi First print Monochrome: 13 seconds for A4, Letter (plain paper)[...]

109 - C1 10 User ’s Guide Amperage 120 V: 8.2 A or less 220 to 240 V: 4.4 A or less Acoustic Noise Printing: 52 dB or less S tandby: 32 dB or less External dimensions Height: 275 mm (10.8") Width: 396 mm (15.6") Depth: 380 mm (14.9") Wei ght 13 kg (without consumables) 15 kg (with consumables) Interface USB 2.0 compl i a nt S tanda[...]

1 10 - C1 10 User ’s Guide Consumable Life Expectancy Chart User-Replaceable Consumables Note The values shown for the toner ca rtrid ge and imaging cartridge indicate the nu mber of pages for simplex printing using A4/Letter-size media with 5% coverage. The actual life may differ (be shorter) depending on the printing conditions (coverage, paper[...]