Oki C 9650n manual

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C9650 User’s Guide 2 Copyright Information Copyright © 2007 by Oki Data. All Rights Reserved Document Info rmation _________ __________ _____________ C9650 Use r’s Guide P/N 59306401 Revision 1.1 Septembe r, 2007 Disclaimer ______ __________ __________ _________ _______ Every effort has been made to ensure th at the information in this documen[...]

C9650 User’s Guide> 3 C ONTENTS Notes, cautions and warnings! . . . . . . . . . . . . . . . . 6 Safety warning s . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 About this gu ide . . . . . . . [...]

C9650 User’s Guide> 4 Connecting the parallel interface . . . . . . . . . . . 47 Connecting the USB interface . . . . . . . . . . . . . 47 Connecting the network inte rface . . . . . . . . . . 48 Using the Drivers CD . . . . . . . . . . . . . . . . . . . . . 49 Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Using th[...]

C9650 User’s Guide> 5 Appendix A – Display Panel Messages . . . . . . . . 105 Appendix B – Menu system . . . . . . . . . . . . . . . . 107 Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . .108 Print Page Cou nt . . . . . . . . . . . . . . . . . . . . . .1 08 Finisher Count . . . . . . . . . . . . . . . . . . . . . . . .108[...]

C9650 User’s Guide> 6 N OTES , CAUTIONS AND WARNINGS ! NOTE A note provides additional info rmation to supplement the main text. S AFETY WARNINGS Please be careful to read and understand the safety warnings on the following pages before operating the printer. Illustrations Illustrations and components are representative only. Your unit may dif[...]

C9650 User’s Guide> 7 WARNING! Ensure all warning and in struction labels on the product are read, understood and followed in order to prevent any risk of injury. Ensure this and all other documentation is both read carefully and re tained for future reference. This printer unit weighs 167.5 lbs (76kg). 3 people are re quired to lift the print[...]

C9650 User’s Guide> 8 WARNING! This product has an earthe d plug as a saf ety feature and will only connect to an earthed socket. Do not attempt to defeat the earthing or there is a risk of fire or shock. If using an extension cable or power strip ensure that the total cu rrent rati ng (amperes) of all connected equipment is less than the maxi[...]

C9650 User’s Guide> 9 WARNING! Use only the power cable supplied. Using a power cable not intended for this product may lead to fire or electric shock. To avoid risk of fire an d electric shock, do not use the power cabl e supplied with this product for any other electrical equipment. If you do not connect the power cord or any other cables on[...]

C9650 User’s Guide> 10 WARNING! If any liquid (for example water) is allowed t o enter the printer, t here is a risk of fire. Unplug the mains connector and contact your dealer. Do not place containers containing liquid on the printer as electric shock, fire and/or injuries may occur. If any foreign objects (f or example clips) are allowed to [...]

C9650 User’s Guide> 11 WARNING! Risk of explosion if batt ery is replaced by an incorrect type. Do not touch the battery. Printer battery should not require replacement during the life of the printer. After installing addition a l memory or a h ard disk drive, the cover door must be closed and secured to preve nt risk of fire. Take care with t[...]

C9650 User’s Guide> 12 I NTRODUCTION Congratulations on buying an Oki color printer. Your new printer is designed with advanced features to give you clear, vibrant color prints and crisp black and white pages at high speed on a range of print media for the office. There are three different models available: C9650n, C9650dn, C9650hdn, where n d[...]

C9650 User’s Guide> 13 Additionally, the following optional features are available: > Automatic two-sided (duplex) printing for economical use of paper and compact printing of larger documents NOTE This option al feature is on ly applicable to the C9650n. > Hard disk drive enables spooled and verified printing NOTE This optional f eature[...]

C9650 User’s Guide> 14 A BOUT THIS GUIDE NOTE Images used in this manual may include optional features that your printer does not have installed. This manual is your user’s guide (check the web site, my.okidata.com, for the most up-to-date version) fo r your printer and forms part of the overall user support listed below: > Setup Poster: [...]

C9650 User’s Guide> 15 > Online Help : online information accessible from the printer driver and utility software. S OFTWARE SUPPLIED CDs: > Drivers and Utilities Contains drivers and application software for use by a general user. > Network and Administrator Utilities Contains software for use by system administrators.[...]

C9650 User’s Guide> 16 O NLINE USAGE This guide is intended to be read on screen using an Adobe Acrobat Reader. Use the navigation and viewing tools provided in Acrobat. You can access specific information in two ways: > In the list of bookmarks down the left hand side of y our screen, click on the topic of interest to jump to the required [...]

C9650 User’s Guide> 17 (c) [Pages from] and [to], (3), for the range of pages you specify by entering their page numbe rs. 3. Click on [OK].[...]

C9650 User’s Guide> 18 P RINTER AND PAPER OVERVIEW O PENING AND CLOSING THE TOP COVER To open the top cover, squeeze the top cove r handle (1) to release the catch and raise the cover. CAUTION! To gain access to the inside of the printer, ensure that the top cover is fully opened. 1[...]

C9650 User’s Guide> 19 To close the top cover, push gently (1) until the cover stops midwa y and then push harder (2) to close the cover completely. Ensure that the cover is securely closed. I DENTIFYING MAJOR COMPONENTS The major components of your printer are identified in the g raphics below. 1. Paper holding arm 2. T op cover (face-down st[...]

C9650 User’s Guide> 20 9. To p c o v e r h a n d l e 10. F ace-down stacker 11. Power (on/off ) switch 1 2 3 4 5 6 7 8 9[...]

C9650 User’s Guide> 21 12. F ace-up stacker 13. Interface unit 14. Network interface connector 10 11 12[...]

C9650 User’s Guide> 22 15. Par allel interface connector 16. USB interface connector 17. Power connector 18. V entilation openings 19. Image drum cartridge and toner cartridge (Cy an) 20. Image drum cartridge and toner cartridge (Magenta) 13 17 18 14 15 16[...]

C9650 User’s Guide> 23 21. Image drum cartridge and toner cartridge (Y ellow) 22. Image drum cartridge and toner cartridge (Black) 23. T oner cartridge 24. Image drum cartridge 25. Fuser unit 26. LED heads 27. Belt unit 28. Drum basket handle 19 20 21 22 23 24 25 26[...]

C9650 User’s Guide> 24 29. Drum basket 27 28 29[...]

C9650 User’s Guide> 25 P APER RECOMMENDATIONS Your printer will handle a variety of print media, including a range of paper weights and sizes, transparencies and envelopes. This section provides general advice on choice of media, and explains how to use each type. The best performance will be obtain ed when using standard weight 20 – 24 lb ([...]

C9650 User’s Guide> 26 P APER INPUT AND OUTPUT INFORMATION The following table relates paper parameters to input trays (Tray 1 to Tray 5 (numbering from the top) and MP Tray) and to output areas (Face-down stacker and Face-up stacker). TYPE SIZE WEIGHT INPUT/ OUTPUT Plain p aper A3, A3 Nobi, A3 Wide, A4, A5, A6, B4, B5, Letter , Legal 13, Lega[...]

C9650 User’s Guide> 27 T RAYS AND STACKERS T RAYS 1 TO 5 Tray 1 is the standard blank paper input tray and can h old up to 530 sheets of 20 lb (75 g/m²) paper. A ddi tional trays, to give a total of five, can be added as an option to give a total tray capacity of 2650 sheets of 20 lb (75 g/m²) paper. If you have identical paper stock loaded [...]

C9650 User’s Guide> 28 F ACE - DOWN STACKER The face-down stacker on the top of the printer can hold up to 500 sheets of 20 lb (80 g/m²) standard paper, and can handle paper stocks from 17 – 57 lb (64 – 216 g/m²). Pages printed in reading order (page 1 first) will be sorted in reading order (last page on top, facing down ). F ACE - UP ST[...]

C9650 User’s Guide> 29 T RAY AND STACK ER EXAMP LES L OADING T RAYS 1 TO 5 Tray 1 is used in the following example. 1. Pull out the tra y . 2. Press the paper rear stopper tab (1) and adjust the tab to the required paper siz e. 3. F an the paper to be loaded then tap the edges of the stack on a flat surface to make it flush. 1[...]

C9650 User’s Guide> 30 4. Load the paper (face down and top edge towards the right for letterhead paper), pre ss the tab (2) on the pape r guide and adjust the guides (3) for a snug fit to the paper . To avoid paper jams: • Do not leave space between the paper and the guides and rear stopper . • Do not overfill the paper tr ay . Capacity d[...]

C9650 User’s Guide> 31 5. Gently push the tra y back into the printer . U SING THE MP T RAY 1. Squeeze the handle (1) and open the multi-purpose tray . 1[...]

C9650 User’s Guide> 32 2. Fold out the paper support section and swivel ou t the extension supports (2). 3. Adjust the paper guides (3) to the size of the paper being used. 4. F an the paper to be loaded then tap the edges of the stack on a flat surface to make it flush. 5. Load the paper . • For single-sided printing on letterhead, load the[...]

C9650 User’s Guide> 33 the printer . (The duplex unit must be installed for this function.) • Envelopes should be loaded face-up with long edge into the printer . Do not select duplex printing on envelopes. • Do not leave space between the paper and the guides. • Do not exceed the paper capacity of approximately 230 sheets, 100 transpare[...]

C9650 User’s Guide> 34 U SING THE STACKERS Face-down stacker When the face-up stacker (1) on the le ft side of the printer is closed (its normal position), paper is ejected to the face-down stacker on the top of the printer. Face-up stacker The face-up exit path is used for heavy paper (cardstock etc.), envelopes, transparencies, and labels. 1[...]

C9650 User’s Guide> 35 2. Flip out the paper support (2). 3. Swivel out the paper support extension (3). 2 3[...]

C9650 User’s Guide> 36 C ONTROL PANEL The control panel can be swivelle d to 90° (maximum) upwards from its base position (1) as required for ease of use. B UTTONS AND LIGHTS The parts of the control panel are identified and briefly explaine d below: 1. Shutdown/Restart button Hold down for more than 2 seconds for a soft shutdown. You can the[...]

C9650 User’s Guide> 37 2. Ready ligh t On: indicates ready to print Flashing: indicates processing print data Off: indicates unable to receive data (offline) 3. Attention light Off: indicates normal operation Flashing: indicates error(s) present but printing can continue On: indicates error(s) present and printing cannot continue 4. Display p [...]

C9650 User’s Guide> 38 D ISPLAY P ANEL MESSAGE S There are four types of display panel message: > Status information > Menu (functions) information > Configuration inf ormation > Help information S TATUS INFORMATION Status information is associated with three printer states: In the Information state, such as idling or printing, the[...]

C9650 User’s Guide> 39 Restart). Available to support staff to allow printer configurations and special functions to be set. C ONFIGURAT ION INFORMATION Configuration information displays printer configuration information such as internal firmware versions. Menu options at each level can be scrolled through by moving the highlight with the Up-[...]

C9650 User’s Guide> 40 The steps involved in using the menus are typically as follows: 1. Ensure that the display panel indicates that the printer is ready to print. 2. Enter User menu mode by pressing either the Enter button or the Up-arrow or Down-arrow button and press the latter two repeatedly until the desired menu is highlighted in the d[...]

C9650 User’s Guide> 41 G ETTING STARTED This section provides information to help you get started with using your printer. P RINTER LOCATION Check that you have sufficient space for access: > around your printer: 60cm 60cm 20cm 8in 100cm 40in 24in 24in[...]

C9650 User’s Guide> 42 > above your printer: T URNI NG O FF /O N T URNING O FF No hard disk drive installed 1. If a hard disk drive is NO T installed, use the On/Off switch. 70cm 28in[...]

C9650 User’s Guide> 43 Hard disk drive installed 1. If your printer has a hard disk driv e installed, hold down the Shutdown/Restart button (1) on the control panel for more than 2 seconds to start the shutdown process. 2. When the display panel shows that you can either tur n off or restart the printer , use the On/Off switch to turn off the [...]

C9650 User’s Guide> 44 T URNING O N NOTE If the display panel shows th at yo u can either turn off or restart the printer, pres s Shutdown/Restart to turn on the printer. 1. If the printer is turned off (n o power), use the On/Off switch to turn on the printer . C HANGING THE DISPLAY LANGUAGE The default language used by your printer for displ[...]

C9650 User’s Guide> 45 C HECKING CURRENT SETTINGS Carry out the following steps to generate a C onfiguration report (Menu Map) to confirm that your printer is correctly configured. 1. Ensure that there is Letter paper in T ra y 1 (to be used in this operation). 2. Ensure that the display panel indicates that the printer is ready to print. 3. P[...]

C9650 User’s Guide> 46 I NTERFACES AND CONNECTION Your printer is equipped with a selection of data interfaces: > Parallel – For direct connection to a PC. This port requires a bi-directional (IEEE 1284 compliant) parallel cable. > USB – This port requires a cable conforming to USB version 2.0 or above. The printer may not work if a [...]

C9650 User’s Guide> 47 C ONNECTI NG THE PARALLEL INTERFACE 1. T urn off the printer and the computer . 2. Connect a par allel ca ble between th e printer and co mputer . 3. T urn on the printer and then the computer . C ONNECTI NG THE USB INTERFACE Do not connect the USB cable at this time. You will be instructed when to connect the USB cable [...]

C9650 User’s Guide> 48 C ONNECTI NG THE NETWORK INTERFACE 1. T urn off the printer and the computer . 2. Install the Ferrite core to the Ethernet cable as shown. CAUTION! Do not connect a USB cable into the network in terface connector as this may lead to malfunction.[...]

C9650 User’s Guide> 49 3. Connect an Ethernet cable between the printer and an Ethernet hub. 4. T urn on the printer and then the computer . If your printer is to be installed as a network printer, please refer to the relevant section in the Software Installation Guide and Configuration Guide for furth er details on how to configure the networ[...]

C9650 User’s Guide> 50 O PERATION U SING THE PRINTER For full details of how to use the pr inter and any optional accessories to print jobs efficiently and effectiv ely, please refer to the Printing Guide.[...]

C9650 User’s Guide> 51 C ONSUMABLES AND MAINTENANC E This section explains how to replace consum able and maintenance items when due. As a guide, the life expectancy of these items is: > T oner — 15,000 Letter pages at 5% coverage. The printer is shipped with sufficient to ner for 7,500 Letter pages in the print cartridges of which 1 – [...]

C9650 User’s Guide> 52 C ONSUMABLE ITEM ORDER INFORMATION M AINTENANCE ITEM ORDER DETAILS ITEM LIFE ORDER NUMBER T o ner , Black 15,000 Letter pages @ 5% 42918984 T o ner , Cyan 15,000 Letter pages @ 5% 42918983 T o ner , Magenta 15,000 Letter pages @ 5% 42918982 T o ner , Y ellow 15,000 Letter pages @ 5% 42918981 Image drum, Black 30,000 Lett[...]

C9650 User’s Guide> 53 R EPLACING CONSUMABLES / MAINTENANCE ITEMS Each consumable or maintenance item comes complete with its own installation details which give full instructions on replacement. You are advised to follow these instructions carefully. C LEANING THE LED HEADS You are advised to clean the LED heads: > any time you replace a t[...]

C9650 User’s Guide> 54 2. With an LED lens cleaner or soft cloth, gently wipe each of the four heads (1). Move the cleaner as shown , using a clean section of the cleaner with each pass. Be careful not to damage the guards (2). 3. Close the top cover . 1 2[...]

C9650 User’s Guide> 55 C LEANING THE PAPER FEED ROLLERS Clean the paper feed rollers if paper jams frequently occur. 1. Remo ve items like a wrist w atch or bracelet and follow the correct steps to turn the printer off depending on whether a hard disk drive is installed. 2. Open T ray 1 side cover and pull out the paper guide plate (1). 1[...]

C9650 User’s Guide> 56 3. Remo ve T ray 1 completely from the printer . 4. Gaining access through the gap left by T ray 1, wipe the 3 paper feed rollers (2) with a soft cloth lightly moistened with wate r . 5. Re place T ray 1. 2[...]

C9650 User’s Guide> 57 6. Return the paper guide plate to its original position and close T ray 1 side cov er . 7. T urn on the printer .[...]

C9650 User’s Guide> 58 C LEANING THE PRINTER CASING 1. Follow the correct steps to turn the printer off depending on whether a hard disk drive is installed. 2. Wipe the printer surface with a soft cloth moistened sparingly with water or neutral detergent. 3. Use a soft dry cloth to dry the printer surface.[...]

C9650 User’s Guide> 59 4. T urn on the printer . E MPTYING THE PUNCH CHIP BOX (P UNCH UNIT OPTIONAL ACCESSORY ) When the display panel indicates that the punch chip box is full, empty the box as follows: 1. Operate the Finisher lever and mov e the Finisher away from the printer .[...]

C9650 User’s Guide> 60 2. Pull out the punch chip box, bein g careful to keep it level so as not to spill any chips. 3. Discard the chips in an appropriate place. 4. Replace the punch chip bo x carefully into the Finisher .[...]

C9650 User’s Guide> 61 5. Check that the punch chip box has been re placed correctly then move the Finisher back into position, being careful not to trap yo ur fingers.[...]

C9650 User’s Guide> 62 O PTIONAL ACCESSORIES This section describes optional accessory equipment for your printer. The following accessories are available: > duplex unit (to enable two-sided printing) (C9650n only) > additional RAM memory > hard disk drive (required for verified an d spooled printing, direct printing of PDFs, when col[...]

C9650 User’s Guide> 63 A CCESSORY ORDER INFORMATION ITEM ORDER NUMBER Duplex unit 42797201 Additional RAM memory 256 MB 512 MB 70050301 70050401 Hard disk drive 70050501 Second, third paper tray 42831301 High capacity feeder (HCF) 42831501 Finisher: 4-tray 5-tray 42940201 42872701 Finisher Punch Unit: 2-3 hole 42872902[...]

C9650 User’s Guide> 64 I NSTALLING ACCESSORIES Each accessory (apart from the Finisher) comes complete with its own documentation which gives full instructions on installation. You are advised to follow these instructions carefully. After installation, print out a Menu Map (Configuration document) to check that the installation has been succes[...]

C9650 User’s Guide> 65 T ROUBLESHOOTING G ENERA L If the printer display panel does not display anything or is still in stand-by mode 10 minutes after switching on, follow the printer shutdown sequence to switch it off. Check all cable connections before restarting the printer. If the problem persists, contact your dealer. P APER J AMS This se[...]

C9650 User’s Guide> 66 1. Squeeze the catch (1) on T ray 1 side cover and open the cover . 2. Holding it by the tab (2), turn the paper guide outward. 3. Carefully remove the jam med paper . 2[...]

C9650 User’s Guide> 67 4. Put the paper guide back into po sition and close T ray 1 side cover . O PEN COVER , PAPER JAM , SIDE COVER 1. If the MP T ray is open, close it so that th e side cover (1) is visible. 1[...]

C9650 User’s Guide> 68 2. Pull the release lever (2) and pull open the side cover . 3. Carefully remove the jam med paper . 2[...]

C9650 User’s Guide> 69 4. Close the side cover . O PEN COVER , PAPER JAM , TOP COVER 1. Squeeze the top cover handle (1) and open the top cover . WARNING! Be careful not to touch the fuser unit which is hot after printing. 1[...]

C9650 User’s Guide> 70 2. Squeeze the basket handle (2) and raise the drum basket. 3. Carefully remove an y paper on the belt. 4. If paper is jammed in the fuser unit, push the lock lever (3) in the direction shown to release the unit. WARNING! Be careful not to touch the fuser unit which may be hot after printing. If the fuser unit is hot, wa[...]

C9650 User’s Guide> 71 Holding the fuser unit (4) by the handle, lift it out of the printer and place it on a flat surface. 5. Pull up the jam release levers (5) and remov e the jammed paper . 4 3 5[...]

C9650 User’s Guide> 72 6. Carefully replace the fuser unit into the printer and turn the lock lever (6) in the direction shown to lock the fuser unit. 7. If paper is jammed near the paper exit, open the face-up stacker (7). 6 7[...]

C9650 User’s Guide> 73 8. Open the side cover (paper exit) (8) and remo ve the jammed paper . 9. Close the side cover (paper exit) and then the face-up stacker . 8[...]

C9650 User’s Guide> 74 10. Return the image drum basket (9) into position and check it is locked. 11. Close the top cover and ensure it is latched. 9[...]

C9650 User’s Guide> 75 P APER JAMS – DUPLEX UNIT ( IF INSTALLED ) C HECK DUPLEX UNIT , PAPER JAM 1. If a Finisher unit is attached to y our printer , operate the lever (1) of the Inverter unit to separate the In verter from the printer . 2. Operate the duplex cover release button (2) and open the cover . 1 2[...]

C9650 User’s Guide> 76 3. Carefully remove an y jammed paper . 4. Operate the levers (3) and pull out the duplex unit. 3 3[...]

C9650 User’s Guide> 77 5. Holding the front top cover by the grip (4), push it gently inwards and raise it. 6. Remo ve any jammed paper . 4[...]

C9650 User’s Guide> 78 7. In similar manner , check for and clear any paper jammed under the rear top cover . 8. Replace the two top covers.[...]

C9650 User’s Guide> 79 9. Raise the front cover of the duplex unit. 10. Push the duplex unit back into position.[...]

C9650 User’s Guide> 80 11. If you detached a Finisher unit to gain access to the duplex unit, replace the Finisher unit.[...]

C9650 User’s Guide> 81 P APER JAMS – F INISHER ( OPTIONAL ACCESSORY ) C HECK F INISHER , PAPER JAM / PAPER REMAINS Use the Help button on the printer control panel to check the number displayed. You will need this to be able to clear the paper jam. The following paragraphs explain what to do for each of the indicated numeric codes. 591, 592,[...]

C9650 User’s Guide> 82 2. Operate the Finisher lever (1) and mov e the Finisher away from the Inverter . 3. Open the Finisher top cover . 1[...]

C9650 User’s Guide> 83 4. Carefully remove an y jammed paper . 5. Close the Finisher top cover . 6. Move the Finisher back into position and connect it to the Inverter .[...]

C9650 User’s Guide> 84 594, 597, 598/ 644, 646 ( PAPER JAM IN F INISHER ) 1. Operate the Finisher lever (1) and mov e the Finisher away from the Inverter . 2. Open the Finisher front cover (2). 1 2[...]

C9650 User’s Guide> 85 3. Continue to turn the lower knob (3) clockwise until any jammed paper is completely ejected. 4. Remov e the ejected paper . 5. Close the Finisher front cover . 3[...]

C9650 User’s Guide> 86 6. Open the Finisher right side cover . 7. Carefully remove an y jammed paper . 8. Close the Finisher right side cov er .[...]

C9650 User’s Guide> 87 9. Move the Finisher back into position and connect it to the Inverter . 590 ( PAPER JAM IN F INISHER /P UNCH UNIT ) 1. Operate the Finisher lever (1) and mov e the Finisher away from the Inverter . 1[...]

C9650 User’s Guide> 88 2. Move the tab (2) on the right side of the Finisher to align it with the mark (3). 3. Open the Finisher top cover . 2 3[...]

C9650 User’s Guide> 89 4. Carefully remove an y jammed paper . 5. Close the Finisher top cover . 6. Move the Finisher back into position and connect it to the Inverter .[...]

C9650 User’s Guide> 90 C HECK I NVERTER , PAPER JAM 1. Operate the Finisher lever (1) and mov e the Finisher away from the Inverter . 2. Squeeze the recessed handle (2) and open the left side cover of the Inv erter . 1 2[...]

C9650 User’s Guide> 91 3. Carefully remove an y jammed paper . 4. Close the Inverter left side cov er . 5. Move the Finisher back into position and connect it to the Inverter .[...]

C9650 User’s Guide> 92 6. Operate the Inv erter lever (3) and separate the Inverter from the printer . 7. Open the right side door (4) of the Inverter . 3 4[...]

C9650 User’s Guide> 93 8. Remo ve any jammed paper . 9. Close the right side door .[...]

C9650 User’s Guide> 94 10. Move the Finisher and Inverter back into position and connect to the printer . A VOIDIN G PAPER JAMS The following table summarizes possi ble causes of paper jams and suggests ways of avoiding them. POSSIBLE CAUSE SUGGESTED REMEDY The printer is not level. Place the printer on a steady , level surface. Y our print me[...]

C9650 User’s Guide> 95 D EALIN G WITH UNSATISFACTORY PRINTING Y our printer feed roller is dirty . Wipe the roller with a cloth moistened with water . Y our printer feed rollers ar e wearing out. Replace the feed rollers. The media weight or t ype have been wro ngly set. Select the correct printer men u settings for [Media W eight] and [Media [...]

C9650 User’s Guide> 96 Printing is light. The toner cartridge is not properl y seated. Reinst all the toner cartridge. The toner is l ow . Repl ace the toner cartridge. The paper is moist. Use paper stored in proper temperature and hu midity conditions. The paper is not suitable for the printer . Use recommended paper . Thickness and ty pe of [...]

C9650 User’s Guide> 97 S TAPLE JAMS – F INISHER ( OPTIONAL ACCESSORY ) C HECK F INISHER , S TAPLE J AM When the display indicates a staple jam has occurred, clear the jam as follows: 1. Open the Finisher front cover . White area of paper is lightly stained. Pape r contains static. Use paper stored in pr oper temperature and hu midity conditi[...]

C9650 User’s Guide> 98 2. T urn the knob in the direction indicated until the colored indicator appears. 3. Remo ve any paper that awaits stapling in the paper ejection area.[...]

C9650 User’s Guide> 99 4. Pull out the staple unit. 5. T urn the knob in the direction indicated to move the stapler to the front.[...]

C9650 User’s Guide> 100 6. Grip both sides of the staple cartridge, pull it up and remove it. 7. Raise the staple cartridge gate. 8. Remo ve all staples that are emerging from the staple case.[...]

C9650 User’s Guide> 101 9. Return the staple cartridge gate to its original position. 10. Replace the staple cartridge. 11. Ensure that the staple cartridge is securely installed back into the staple unit then push the staple unit fully home.[...]

C9650 User’s Guide> 102 12. Close the Finisher front cover , being careful not to trap y our fingers.[...]

C9650 User’s Guide> 103 S PECIFICATIONS ITEM SPECIFICATION Dimensions 23.6x25x18.5in (WxDxH) 599x625x471mm (WxDxH) W eight Without options, ap pro x. 167.5 lb (76 kg) Print speeds 36 ppm color; 40 ppm monochrome 20 – 28 lb paper Resolut ion 1200 x 600 dpi Emulations PCL 5c, PCL XL 2.1, PS, IBM PPR, Epson FX Memory 512 MB, expandable; Max 1 G[...]

C9650 User’s Guide> 104 Noise level Operating: 54dBA maximum Standby: 42dBA maximum Power sav e: 28dBA maximum after 30 mins background leve l ITEM SPECIFICATION[...]

C9650 User’s Guide> 105 A PPENDIX A – D ISPLAY P ANEL M ESSAGES The display panel messages are inte nded to be self-explanatory. Representative messages are given as examples below. MESSAGE COMMENT Ready to Print Y our printer is onl ine and ready to print. Printing tttttt Y our printer is prin ting and paper is currently being fed from tttt[...]

C9650 User’s Guide> 106 Open Cov er Pap e r Re m ai n s tttttt Please se e HELP for details Additional pa per has been detected after a paper jam has been cleared. Open tttttt side cover to check for additi onal paper . Y ou can acce ss help details by pressin g the HELP button. Check Image Drum cccccc Please se e HELP for details Check that t[...]

C9650 User’s Guide> 107 A PPENDIX B – M ENU SYSTEM The top-level Functions menus are: > Configuration > Print Information > Print Secure Job > Menus > Admin Setup > Calibration > Print Statistics The two other special top-level menus are: > Boot Menu > System Maintenance The following tables summarise the Configura[...]

C9650 User’s Guide> 108 C ONFIGURATION P RINT P AGE C OUNT F INISHER C OUNT ITEM VALUE DESCRIPTION T otal Pages nnnnnn Displays the total number of pages printed. Note: in duple x printing, each sheet is counted as 2 pages. Color P age nnnnnn Displays number of color printed pages converted to Letter equivalent. Monochrome Pag e nnnnnn Display[...]

C9650 User’s Guide> 109 S UPPLIES L IFE N ETWORK ITEM VALUE DESCRIPTION xxxx Drum Remaining n nn% Displays the remaining life span of the xxxx drum as a percentage where xxxx can be Cyan, Magenta, Y ellow, Black. Belt Remaining nnn% Di spla ys the remaining life span of the belt unit as a percentage. Fuser Remaining nnn% Displays the remaining[...]

C9650 User’s Guide> 110 P APER S IZE IN T RAY S YSTEM ITEM VALUE DESCRIPTION Tr a y m w h e r e m is in range 1 to 5 (similar arrang ement for all trays) Executive Letter Short Edge Letter Long Edge Legal 14 Legal 13.5 Ta b l o i d Ta b l o i d E x t r a Legal 13 A6 A5 A4 Short Edg e A4 Long Edge A3 A3 Nobi A3 Wide B5 Short Edge B5 Long Edge B[...]

C9650 User’s Guide> 111 C ONFIGURAT ION EXAMPLE – MONOCHROME PAGES PRINTED To display the total monochrome pages printed so far (remembering that a duplex page counts as two pages): 1. Ensure that the display panel indicates that the printer is ready to print. 2. Enter menu mode by pressing either the Up-arrow or Down-arrow button a nd press[...]

C9650 User’s Guide> 112 P RINT I NFORMATION ITEM ITEM DESCRIPTION Configuration Execute Prints printer configur ation details. Network Execute Prints summary information about the wired network. Demo Page Demo 1 Execute Prints a demo page. File List E xecute Prints a list of jobs stored on the Hard Disk (if installed). PS Font List Execute Pri[...]

C9650 User’s Guide> 113 P RINT I NFORMATION EXAMPLE – DEMONSTRAT ION PAGE To print a printer demo page to demonstrate how you r printer prints: 1. Ensure that the display panel indicates that the printer is ready to print. 2. Enter menu mode by pressing either the Up-arrow or Down-arrow button a nd press them repeatedly until the Print Infor[...]

C9650 User’s Guide> 114 P RINT S ECURE J OB ITEM VALUE DESCRIPTION Encrypt ed Job Enter Pass wo rd nnnn Enter a password to use secure printing. Not Found Use to print an encrypted secure job that h as been stored on th e HDD. Not Found: (no jobs) is indicated when there is no output file. The following messages are displa yed when there are p[...]

C9650 User’s Guide> 115 M ENUS T RAY C ONFIGUR ATION ITEM VALUE DESCRIPTION Pap e r Fe e d Tray1 Tr a y 2 Tr a y 3 Tr a y 4 Tr a y 5 MP T ray Specifies a feed tray . Indicated only when T ra y2–5 implem ented. Auto T ray Swit ch ON OFF Sets the automatic tray switch function. Tr a y S e q u e n c e Down Up Paper feed tra y Specifies selectio[...]

C9650 User’s Guide> 116 T raym Config, where m is in ran g e 1 to 5 (similar arrang ement for all trays) Pape r S iz e Tray Size Custom Sets paper in T raym. X Dimension 3.9 – 8.3 (A) – 8.5 (L) – 12.9 inch 100 – 210 (A) – 216 (L) – 328 mm Sets Custom paper width for T raym. Sets for the direction perpendicular to the direction of p[...]

C9650 User’s Guide> 117 T raym Config, where m is in ran g e 1 to 5 (similar arrang ement for all trays) Legal 14 Pape r Legal 14 Legal 13.5 Sets the length of the legal paper in T raym. Change this to Legal 13.5 if that is the standard legal size in your country . ITEM VALUE DESCRIPTION[...]

C9650 User’s Guide> 118 MP T ray Config P aper Size A3 Nobi A3 Wide A3 A4 Sht Edge A4 Long Edge (A) A5 A6 B4 B5 Short Edge B5 Long Edge Legal 14 Legal 13.5 T abloid Extra T abloid Letter Sht Edge Letter Long Edge (L) Executive Custom Com-9 Envelope Com-10 Envelope Monarch Envelope DL Envelope Landscape Pos t ca r d Double postcard C5 C4 Envelo[...]

C9650 User’s Guide> 119 MP T ray Config Media T ype Plain Letterhead T ransparency Labels Bond Recy cled Card stock Rou gh Glossy Envelope User T ype1 User T ype2 User T ype3 User T ype4 User T ype5 User T ype 6 User T ype 7 User T ype 8 User T ype 9 User T ype 10 Sets th e media type for MP T ray . Media W eight Auto Light Medium Light Medium[...]

C9650 User’s Guide> 120 S YSTEM A DJUST ITEM VALUE DESCRIPTION Pow e r S a ve Time 5 min 15 min 30 min 60 min 240 min Sets the period after which power save mode starts. Clearable Wa r n i ng Online Job When Online is selected, you must manually clear the warning b y pressing the Online button. Change to Job if you wish the message to automati[...]

C9650 User’s Guide> 121 Low T oner Continue Stop Sets the printing operation whe n insufficient toner is detected. Continue : the printer can continue printing while remaining online. Stop : the printer stops printing and goes offline. Jam Recov ery ON OFF ON : continues printing the job, including any jammed pages, once the jam has bee n clea[...]

C9650 User’s Guide> 122 Print Positio n Adjust Duplex X Adju st 0.00 +0.25 – +2.00 -2.00 – -0.25 mm 0.00 +0.01 – +0.08 -0.08 – -0.01in During the flip-side printing of duplex printing, adjusts the location of the whole printing image (0.25 mm, 0.01in interval) perpendicular to t he direction of pap er movement (i.e. horizontally). Dupl[...]

C9650 User’s Guide> 123 Paper Colo r Setting 0 +1 +2 -2 -1 Used for fine color adjustment for a significantly white horizontal dotted line, a significantly fade d image or other such a problem that occurs in results printed on plain paper . Decrement sett ing when a white horizontal dotted line or a snowy image occurs in high- cover age print [...]

C9650 User’s Guide> 124 M ENUS EXAMPLE 1 – T RAY 1 TRANSPA RENCIES To print on transparencies (accommodated in Tray1): 1. Ensure that the display panel indicates that the printer is ready to print. 2. Enter menu mode by pressing either the Up-arrow or Down-arrow button a nd press them repeatedly until the Menus menu is highlighted. 3. Press [...]

C9650 User’s Guide> 125 5. Press the Enter button to select this Item. 6. Press the Up-arrow or Down-arrow buttons repeatedly until T ray1 Config is highlighted. 7. Press the Enter button to select this Item. 8. Press the Up-arrow or Down-arrow buttons repeatedly until MediaT ype is highlighted. 9. Press the Enter button to select this Item. 1[...]

C9650 User’s Guide> 126 10. Press the Up-arrow or Down-arrow bu ttons repeatedly to move through the r ange of paper sizes until the required size is highlighted. 11. Press the Enter bu tton to select this value. 12. Check that an asterisk (*) ap pears be side the chosen size. 13. Press the Online button to exit menu mode and return to the rea[...]