OKI C310 manual

Us er ’ s Gu id e C310/C330/C510/C530[...]

Preface > 2 P REFACE Every effort has been made to ensure that t h e information in this document is complete, accurate, and up-to-date. T he manufacturer as sumes no responsibility for the results of errors beyond its control. The manufacturer also cannot guaran tee that changes in software and equipment made by other manufacturers and referred[...]

Emergency first aid > 3 E MERGENCY FIRST AID Take care with toner powder: If swallowed, give small amounts of cold water and seek medical attention. DO NOT attempt to induce vomiting. If inhaled, move the person to an op en ar ea for fresh air. Seek medical attention. If it gets into the eyes, flush with large amounts of water for at least 15 mi[...]

Contents > 4 C ONTENTS Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Emergency first aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Manufacturer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

Contents > 5 Paper source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Print quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 Colour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 Printer setup options . . .[...]

Contents > 6 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Major printer components and paper path . . . . . . . . . . . . . . . . . . . . . . . .83 Paper sensor error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84 Clearing paper jams . . . . . . . . . . [...]

Notes, cautions and warnings > 7 N OTES , CAUTIONS AND WARNINGS For the protection of your product, and in or der to ensure that you be nefit from its full functionality, this model has b een designed to operate only with genuine original toner cartridges. Any other toner cartridge may not op erate at all, even if i t is described as “compatib[...]

About this guide > 8 A BOUT THIS GUIDE D OCUMENTATION SUITE This guide is part of a suite of online and printed documentation provided to help you become familiar with your product and to make the best use of its many powerful features. The documentation is summarised below for reference and is foun d on the manuals DVD unless indicated otherwis[...]

About this guide > 9 O N - LINE USAGE This guide is intended to be read on scr een using Adobe Reader. Use the navigation and viewing tools provided in Adobe Reader . There are many cross-references with in this book, each highlighted as blue text . When you click on a cross-reference the display will inst antly jump to the part of the manual co[...]

Introduction > 10 I NTRODUCTION Congratulations on choosing this colour print er. Your new printer is designed with advanced features to give you cle ar, vibrant colour pr ints and crisp black and white pages at high speed on a range of print media for the office. Your printe r includ es these features: > ProQ2400, multi-level technology prod[...]

Introduction > 11 O VERVIEW F RONT VIEW 1. Output stacker , face down. Standard printed copy delivery poin t. Holds up to 150 sheets at 8 0g/m². 2. Operato r panel. Menu driven operator controls and LCD panel a . 3. Paper tr ay . Standard paper tra y . Holds u p to 250 sheets of 80g/m² paper . 4. Multi pur pose tray . Used for feeding heavier [...]

Introduction > 12 R EAR VIEW When the rear paper stacker is folded do wn pa per exits the printer through the rear of the printer and is stacked here face up. This is mainly used for heavy pr int media. When used in conjunction with the multi purpose feed tray, the paper path th rough the printer is essentially straight. This avoids b ending the[...]

Introduction > 13 G ETTING STARTED P OWER SAVING MODE If you do not use the machine for a while, it will enter the power saving mode to control the power consumption of the device. To cancel or initiate power saving mode, press the Power Save button on the control panel. S WITCHING OFF 1. Press the OK button on the control panel to enter the men[...]

Paper recommendations > 14 P APER RECOMMENDATIONS Your printer wi ll handle a variety of print media, including a range of p aper weights and sizes, labels and envel opes. This section prov ides general advice on choice of media, and explains how to use each type. The best performance will be obtained when using standard 75~90g /m² paper design[...]

Paper recommendations > 15 M ULTI PURPOSE TRAY The multi purpose tray can handle the same si zes as the cassette trays but in weights up to 220 g/m² . For very heavy paper stock use the face up (rear) paper stacker. This ensures that the paper path through th e printer is almost strai ght. The multi purpose tray can feed paper wi dths from 76mm[...]

Loading paper > 16 L OADING PAPER C ASSETTE TRAYS 1. Remo ve the paper tray from the printer . 2. F an the paper to be loaded at the edges (1) and in the middle (2) to ensure that all sheets are properly separated, then tap th e edges of the stack on a flat surface to make it flush again (3). 1 2 3[...]

Loading paper > 17 3. Load paper (letter headed paper face down and top edge towards the front of the printer), as shown. 4. Adjust the rear stopper (a) and paper guides (b) to the size of paper being used. 5. Close the paper tra y gently . To prevent paper jams: > Do not leave space b etween the paper and the guides and rear stopper . > D[...]

Loading paper > 18 > Do not pull the paper tr ay out during pri n ting (except as described below for the 2nd tra y). NOTE > If you have two trays and you are printing from the 1s t (upper) tray, you can pull out the 2nd (lower) tray during printing to reload it. However, if you are printing from the 2nd (lower) tray, do not pull out the 1[...]

Loading paper > 19 M ULTI PURPOSE TRAY 1. Open the multi purpose tr ay (a). 2. Fold out the paper supports (b). 3. Press gently down on the paper platf orm (c) to ensure it is latched down. 4. Load the paper and adjust the paper guides (d) to the size of paper being used. > F or single-sided printing on headed pape r load the paper into the m[...]

Operation > 20 O PERATION C310 and C510 For full details of how to use the machine and any optional access ori es to print jobs efficiently and effectively, please refer to the following chapters: > “Printing settings in Windows (C310 and C510 only)” on page 21 > “Printing settings in Mac OS X (C310 and C510 only)” on page 26 > [...]

Printing settings in Windows ( C310 and C510 only) > 21 P RINTING SETTINGS IN W INDOWS (C310 AND C510 ONLY ) Your printer’s operator panel menu s provide access to many options. The Windows printer driver also contains settin gs for many of these ite ms. Where items in the printer driver are the same as those in the operator panel menus, and y[...]

Printing settings in Windows ( C310 and C510 only) > 22 5. For two-si ded printing, you can choose to flip the page by t he long edge or the short edge. 6. If you hav e changed some printing preferen ces before and saved them as a set, you can recall them to avoid having to set th em individually each time y ou need them. 7. A single on-screen b[...]

Printing settings in Windows ( C310 and C510 only) > 23 C OLOUR TAB 1. Control over the colour output of your pr inter ma y be performed automatically , or for advanced control, by manual adju stment. The automatic setting will be appropriate in most cases. The other opti ons in this window only become visible when you select a choice other than[...]

Printing settings in Windows ( C310 and C510 only) > 24 S ETTING FROM WINDOWS CONTROL PANEL When you open the driver properties window direct ly from Windows, rather than from within an application program, a somewhat more extensive range of settings is provided. Changes made here will generally affect all documents you print f rom Windows appli[...]

Printing settings in Windows ( C310 and C510 only) > 25 printing, causing the print job to paus e fo r more than a short period, the pri nter could prematurely assume that the docume nt has finished. Selecting this option would prevent that sit uation, but printing will be compl eted a little later , as the start is delayed. 5. This is the oppos[...]

Printing settings in Mac OS X (C310 and C510 only) > 26 P RINTING SETTINGS IN M AC OS X (C310 AND C510 ONLY ) The information in this section i s based on Mac OS X Tiger (10.4). Other versions may appear slightly different, but the principles are the same. S ETTING PRINTING OPTIONS You can choose your printer and select options for how you want [...]

Printing settings in Mac OS X (C310 and C510 only) > 27 2. T o change the paper size or pag e orientation, select File > Page Setup . 3. Select Save As Default f rom the Settings drop-down menu. 4. Select File > Print . 5. T o save the current printer dri ver settings as a preset , select Save As fro m the Preset menu. 6. Enter a name for [...]

Printing settings in Mac OS X (C310 and C510 only) > 28 Scale You can scale documents up or down to fit onto different paper sizes. To fit your document on a specific paper size, select Options in the Paper Handling drop-down m enu in the Print Options dialog box (see “Print options” on page 28 ). Orientation You can selec t a portrait or la[...]

Printing settings in Mac OS X (C310 and C510 only) > 29 Scheduler This option lets you choose whether to pri nt yo ur document immediately, or defer printing until later. You can also assig n a priority to a print job. These features are useful if you are printing la rge documents that take a long time to print. P APER HANDLING Page order You ca[...]

Printing settings in Mac OS X (C310 and C510 only) > 30 Quartz Filter Choose a Quartz filter if you wish to apply a sp ecial effect to your print job, such as Sepia or Blue Tone. C OVER PAGE Choosing a cover page may help you to i dentify your printed document in a large pile of paper. This is useful in a busy office with many people sharing the[...]

Printing settings in Mac OS X (C310 and C510 only) > 31 P RINT QUALITY Print quality Use this option to sele cts the print resolu tion. The ProQ2400 setti ng produces the best graphic images, but these imag es can take longer to print. Photo Enhance Use Photo Enhance to significantly improve qual ity when printing images. The printer driver anal[...]

Printing settings in Mac OS X (C310 and C510 only) > 32 Color matching Black Finish Use this option to control the way black is printed in colour documents. Select Composite Black (CMYK) to use all 4 toner colours to represen t black. This option is recommended for color photos. Select True Black (K) to use 100% black toner to represent black. T[...]

Printing settings in Mac OS X (C310 and C510 only) > 33 Paper size check Select Paper Size check if you want the printe r to warn you when the document paper size is different from the paper in the printer. A warning message is displayed and printing co ntinues when you loa d the correct paper in the paper tray and press ONLINE . When t his opti[...]

Colour printing (C310 and C510 only) > 34 C OLOUR PRINTING (C310 AND C510 ONLY ) The printer drivers supplied wi th your machin e provide several contr ols for changing the colour output. For general use the automatic se tti ngs will suffice, providing reasonable default settings that will produce good results for most documents. Many applicatio[...]

Colour printing (C310 and C510 only) > 35 How your software application disp lays colour Some graphics applications such as Corel Draw or Adobe Photoshop may display colour differently from “Office” applic ations such as Microsoft Word. Please see your application’s on-line help or user manual for more information. Paper type The type of p[...]

Colour printing (C310 and C510 only) > 36 A CCESSING THE COLOUR MATCHING OPTIONS The colour matching options in the printer driver can be used to help match your print ed colours to the ones displayed on your monitor or from some other source, such as a digital camera. To open colour matc hing options from the W indows Control Panel: 1. Open the[...]

Colour printing (C310 and C510 only) > 37 U SING THE COLOUR SWATCH FEATURE To use t he Colour Swatch feature, you mu st instal l the Co lour Swat ch Utili ty. This is supplied on the DVD-ROM that yo u received with your printe r. The Colour Swatch function prints charts which contain a range of sample col ours. Note that this is not the full ran[...]

Menu functions > 38 M ENU FUNCTIONS This section lists the menus accessed via the co ntrols on the printer’s operator panel and displayed in the LCD window. O PERATOR PANEL 1. READY LED ON: Ready to receiv e data. BLINK 1 (0.8 sec interval): Processing data. BLINK 2 (0 .5 sec lit/ 4.5 sec off): Sleep state. OFF : Of fline. 2. DISPLAY Displays [...]

Menu functions > 39 7. OK Button In the ONLINE or OFFLINE mode: enters the Menu mode. In the Menu mode: determines th e setting selected. 8. CANCEL Button Deletes the data being printed or received when pressed for two se conds or longer . Deletes th e data when pressed for two se conds or longer with WRONG PAP ER SIZE, RUN OUT OF PAPER, TR A Y [...]

Menu functions > 40 H OW TO CHANGE THE SETTINGS - USER I t s h o u l d b e n o t e d t h a t m a n y o f t h e s e s e t t i n gs can be, and often are, overridden by settings in the Windows printer drivers. However, several of the driv er settings can be left at “Printer Setting”, which will t hen default to the settings entered in these pr[...]

Menu functions > 41 8. Press the up or down MENU button until th e “item” you want to chan ge is displaye d. 9. Press the OK button. 10. Using the up or down MENU button, identif y the parameter as required. 11. Press the OK bu t t on t o en t e r an a s t er i s k ( * ) on the right side of the setting selected. 12. Press the ON LINE button[...]

Menu functions > 42 I NFORMATION MENU This menu provides a quick method of list ing various items stored within the printer. STORED JOB NO T FOUND PRINT DELETE Used to print out a stored job in the SD card. “NOT FOUND” will be displaye d where a file is unavailable. One of the following messages will appear if a pr intabl e file is available[...]

Menu functions > 43 S HUTDOWN MENU T h i s i t e m s h o u l d a l w a y s b e s e l e c t e d b e f o r e s w i t c h i n g t h e p r i n t e r o f f , t o e n s u r e t h a t n o d a t a is lost. P RINT MENU This menu provides adjustment of various print job related functions. ITEM SETTINGS EXPLANATION SHUTDOWN ST AR T EXECUTE Performs cont ro[...]

Menu functions > 44 TONER S AVE MODE ON OFF This function works effectiv ely only if the data input is color RGB data. This sett ing is valid in PS and PCL, but does not take effect in the following case s. (1) PS: If Co lor Matching is set OFF . (2) PS: If any sett ing other than ASIC Color Matching i s set. (3) PS: CMYK data when Ink Sim ulati[...]

Menu functions > 45 M EDIA MENU This menu provides adjustment to suit a wide range of print media. ITEM SETTINGS EXPLANATION TRA Y1 PAPERSIZE A4 /A5/ A6/B5/ LEGAL14/LEGAL13.5/ LEGAL13/LETTER/ EXECUTIVE CUSTOM Selects the s ize of paper lo aded in T ray 1 (upper tr ay if both tra ys installed). For CUST OM setting see X - DIMENSION and Y -DIMENSI[...]

Menu functions > 46 MPT P APERSIZE A4 A5 A6 B5 LEGAL14 LEGAL13.5 LEGAL13 LETTER EXECUTIVE CUSTOM COM-9 ENVELOPE COM-10 ENVELOPE MONARCH ENV DL ENVELOPE C5 ENVELOPE INDEX CARD Selects the s ize of paper to be fed from the multi purpose tray . For CUSTOM setting see X -DIMENSION and Y -DIMENSION in “Print menu” on page 43 . MPT MED IA TYPE PLA[...]

Menu functions > 47 C OLOR MENU The printer automatically adjusts colour bala nce and density at appropriate intervals, optimising the printed output for bright white paper viewed in natural daylight conditions. The items on this me nu provid e a means of changing the default settings for specia l or particularly difficul t print jobs. ITEM SETT[...]

Menu functions > 48 S YS CONFIG MENU This menu adjusts general printer setting s to suit the way you prefer to work. CMYK CONVERSION ON OFF Setting to “OFF” wi ll simplify the con version process of CMYK data, which will redu ce the proc essing time. This setting is ignored when Ink Simu lation function is used. Note: This function only appl[...]

Menu functions > 49 PCL EMULATION This menu controls sett ings effective when th e printer is operati ng in PCL emu lation mode . JAM RECOVERY ON OFF Specifies whether the prin ter should perform jam recovery after a paper jam has occurred. If ON, the printer will attempt to re-print any pages lost due to a paper jam once the jam has been cleare[...]

Menu functions > 50 PPR EMULATION This menu controls setting s ef fective when the printer is op erating in PPR emulation mod e. PEN WIDTH ADJUST ON /OFF When minimum width is specified in PCL, someti mes a 1-dot line, looks broken. With PEN WIDTH Adjust set to ON, when the minim um width is specifie d, the line width will be emphasized so as to[...]

Menu functions > 51 FX EMULATION This menu controls settings ef fective when the printer is op erating in FX emulation mode. FIT TO LET TER DISABLE ENABLE Sets the printi ng mode that can fit prin t data, equivalent to 11 inches (66 lines), in the LETTER -size printable area. TEXT HEIGHT SAME DIFF Sets the height of a character . SAME: R egardle[...]

Menu functions > 52 USB MENU This menu controls the operation of t he printer’s USB data interface. N ETWORK MENU This menu controls the operat ion of the pr inter’s 10Base-T/100Base- TX network interface. ITEM SETTINGS EXPLANATION SOFT RESET ENABLE / DISABLE Enables or disables the SOF T RESET command. SPEED 12Mbps / 480 Mbps Selects th e i[...]

Menu functions > 53 FRAME TYPE AUTO / 802.2 / 802.3 / ETHERNET II / SNAP Applies to C330 and C530 only . Selects th e Ethernet MAC laye r frame type. Display Condition: Ne tware should be enabled. IP ADDRESS SET AUTO / MANUAL Specifies whether IP addres s allocation is automatic (DHCP) or manually assigned. IPV4 ADDRESS xxx.xxx.xxx.xxx Current a[...]

Menu functions > 54 M EMORY MENU Not displayed as default . This menu is displayed onl y when set to EN ABLE in OP MENU of Administrator menu. This menu sets the conditions of memory allocated to the buffer and res ource. ITEM SETTINGS EXPLANATION RECEIVE BUF SIZE AUTO 0.5MB 1MB 2MB 4MB 8MB 16MB 32MB Sets the size of the receive buffer . RESOUR [...]

Menu functions > 55 S YS A DJUST MENU Not displayed as default . This menu is displayed onl y when set to EN ABLE in OP MENU of Administrator menu. M AINTENANCE MENU This menu p rovides acce ss to va rious p rinter ma intenance function s. ITEM SETTINGS EXPLANATION X ADJUST +2.00MILLIMETER ~ 0.00MILLIMETER ~ -2.00MILLIMETER Adjusts the position [...]

Menu functions > 56 U SAGE MENU This menu is for information onl y, and provides an indication of total usage of the printer and the expected life left i n its consumable item s. This is particularly useful if you do not have a full set of replacement consumables to hand and you need to know how soon you will need them. RESTORE MENU EXECUTE Chan[...]

Menu functions > 57 A DMINISTRATOR M ENU This menu should only be ch anged by the System Administrators. In order to gain access to this menu, follow the instructions in “How to change the setti ngs - administrat or” on page 40 . This menu is in ENGLISH only. ITEM SETTINGS EXPLANATION ENTER PAS SWORD xxxxxxxxxxxx Enter a password to gain ent[...]

Menu functions > 58 OP MENU (cont.) FX EMULA TION ENABLE DISABLE Set up ENABLE/DISABLE condition for FX EMULA TION category . If DISABLE is selected, FX EMU LA TION category of USERS MENU will not appear . USB MENU ENABLE DISABLE Set up ENABLE/DISABLE condition for USB MENU category . If DISABLE is selected, USB MENU category of USERS MENU will [...]

Menu functions > 59 SECURITY MENU JOB LIMIT A TION OFF ENCRYPTED JOB Job limitation mode control. Jobs other than specif ied ones are reje cted. MAKE SECURE SD-M EXECUTE SD Card encoding fu nction is made effe ctive. Formation of the cipher key and encoding function (security mode) information is turned on. A t the same time , it initialize s th[...]

Menu functions > 60 SECURIT Y MENU (cont.) RESET CIPHER KEY EXECUTE Resets a cipher key to be used on an encrypted SD card. When this processing is done, all data stor ed on the SD card cannot be restored. After executi on, the following confirmation messages will appear . Are You Sure? Yes No If No is select ed, the display will retur n to the [...]

Menu functions > 61 FILE SYS MAINTE2 CHK FILE SYS EXECUTE Executing th is function will resolve any mismatch between the actual and the displayed free space of the file s ystem and recov er the management data (F A T informat ion). Note 1: It take s several seconds to compl ete this funct ion. Note 2: This it em is displayed o nly if the SD card[...]

Menu functions > 62 LANGUAGE MENU LANG INITIALIZE EXECUTE Initi alise the message file loaded in FLASH MEMORY . If NO is sele cted, the mac hine will go back to the source menu. The procedur e for clearing the disk will st art immediately after the menu and machi ne reboot. PS MENU L1 TRAY TYPE1 TYPE2 Switch es between P ostscript type s SIDM ME[...]

Menu functions > 63 P RINT STATISTICS This menu should only be ch anged by the System Administrators. In order to gain access to this menu, follow the instructions in “How to change the setti ngs - administrat or” on page 40 , but hold down the Menu button instead of the OK button. In this case, t he default password is 0000 . This menu is i[...]

Maintenance > 64 M AINTENANCE R EPLACING CONSUMABLE ITEMS Only use genuine original consumables to ensure the best quality and performance from your hardware. Non origina l products may adversely affect your printer's performance an d invalidate your warranty. T ONER CARTRIDG E REPLACEMENT The toner used in this printer i s a very fine dry [...]

Maintenance > 65 2. Note the positions of the four cartridges. It is essential that they go back in the same order . (a) Slide the coloured release collar on th e cartridge to be replaced fully towards the right hand side of the printer. (b) Li ft the right-hand end of the cartridge and then draw the cartridge to the right to release the left-ha[...]

Maintenance > 66 5. Remo ve the new cartridge from its box but leave its wr apping material in place f or the moment. 6. Gently shake the new cart ridge from end to end sever al times to loosen and distribute the toner evenly inside the cartridge. 7. Re move the wrapping material. 8. Holding the cartridge by its top centre, lowe r it into the pr[...]

Maintenance > 67 11. Gently wipe the LED head surface with a clean, lint free cloth. 12. Finally , close the top cover and press down fi rmly at both sides so that the cover latches closed. I MAGE DRUM REPLACEMENT The machine contains one image drum unit. 1. Press the cov er release and open the printer’ s top cover fully . 2. Holding it by it[...]

Maintenance > 68 3. Put the assembly down g ently onto a piec e of paper to prevent toner from marking your furniture and to a void damaging the green drum surface. 4. Note the positions of the four toner cartridges. It is essential that they go back in the same order . 5. Slide the coloured release collar on the cartridge fully to the right han[...]

Maintenance > 69 11. Pressing gently down on t he cartridge to en sure that it is firmly seated, slide the coloured collar fully tow ards the left hand side of the printer . This will lock the cartridge into place and release toner into the image drum unit. 12. Re peat steps 9 and 11 for the remaining three cartri dges. 13. Holding th e complete[...]

Maintenance > 70 R EPLACING THE TRANS FER BELT UNIT The belt unit is located und er the image drum assembly. Switch off the printer and allow the fuser to cool for ab out 10 minutes before opening the cover. 1. Press the cov er release and open the printer’ s top cover fully . 2. Holding it by its hand les, lif t the im age drum assembly , com[...]

Maintenance > 71 4. Pull the locking leve rs at each side of the tr ansfer belt up and towards the front of the machine. 5. Using the locking lev ers (a), lift the belt (b) upw ards and withdraw from the machine. 6. Lower the new belt unit into place, with the drive gear tow ards the rear of the printer . Locate the drive gear into the gear insi[...]

Maintenance > 72 F USER REPLACEMENT The fuser is located inside the printer just behind the toner cartri dges. 1. Press the cov er release and open the printer’ s top cover fully . 2. Identify the fuser handle (a) on the top of the fuser unit. 3. Pull the two fuser retaining levers (b) toward s the front of the pr inter so that they are fully [...]

Maintenance > 73 8. Push the two retaining levers (b) tow ards the rear of th e printer t o lock th e fuser in place. 9. Finally , close the top cover and press down fi rmly at both sides so that the cover latches closed. b b[...]

Maintenance > 74 C LEANING ... THE UNIT CASING 1. Switch the printer off . 2. Wipe the unit surface with a soft cloth moistened sparingly with water or neutr al detergent. 3. Use a soft dry cloth to dry t he unit surface. 4. Switch the printer on. ... THE LED HEAD Clean the LED heads when printing does not come out clearly, has white lines or wh[...]

Installing upgrades > 75 I NSTALLING UPGRADES This section explains how to instal l optional equipment into your printer. This i ncludes: > additional RAM memory ( C330 and C530 only ) > SD card ( C530 only ) > additional paper tr ay M EMORY UPGRADE (C330 AND C530 ONLY ) The bas ic printe r models comes equipped with the follow ing main[...]

Installing upgrades > 76 4. Carefully remove the new memory board from its wrappi ng. T ry to handle the board only by its short edges, avoiding contact wi th any metal parts as far as possi ble. In particular , avoid touching the edge connector . 5. Notice that the memory board has a small cutout in the edge connector , which is closer to one e[...]

Installing upgrades > 77 11. Replace the access co ver and latch it closed. 12. Reconnect t he AC power cable and switch the printer on. 13. When the printer is ready , print a menu map as follows: (a) Press the OK button. (b) P ress the Menu down button then the OK butt on to select the INFORMATION MENU . (c) Press the OK button to se lect PRIN[...]

Installing upgrades > 78 SD CARD (C530 ONLY ) The optional SD card enables collating of prin ted pages and can be us ed to store ov erlays and macros, fonts, and secure or pr oof documents waiting to be printed. 1. Switch the printer off and di sconnect the AC power cable. 2. Remo ve the outer access cover and pl ace it safely to one side. 3. T [...]

Installing upgrades > 79 5. Gently push the SD card into the slot as shown. 6. Replace t he inner access cover (b) and turn locking screw (a) clockwise to secure it shut. 7. Replace the access co ver and latch it closed. 8. Reconnect t he AC power cable and switch the printer on. 9. When the printer is ready , print a menu map as follows: (a) Pr[...]

Installing upgrades > 80 A DDITIONAL PAPER TRAY 1. Switch the printer off and di sconnect the AC power cable. 2. Place additi onal paper tra y on desired location. 3. Observing safety rules for li fting and, usin g locating guides, place printer on top of the additional paper tr ay . 4. Fit retaining clips as shown. 5. Re -connect the AC power c[...]

Installing upgrades > 81 S ETTING THE DRIVER DEVI CE OPTIONS Once your new upgrade has been installed, yo u may need to update the printer driver so that the additional features are available to your applications. Accessor ies such as additional paper trays will only be usable if the printer driver on your computer knows they are there. In some [...]

Installing upgrades > 82 Panther (Mac OS X 10.3) 1. Open the Mac OS X Print & F ax Preferences. 2. Click Printing . 3. Click Set Up Printers… . 4. Ensure your machine is selected and click Show Info… . 5. Click the menu and choose Installable Options… . 6. Select all hardware opt ions appropriate to your machine and click Apply Changes[...]

Troubleshooting > 83 T ROUBLESHOOTING Provided that you follow the recommendations in thi s guide on the use of print media, and you keep the media in good condition prior to us e , y o u r p r i n t e r s h o u l d g i v e y e a r s o f r e l i a b l e service. However, paper jams occasionally do o ccur, and this section explains how to clear t[...]

Troubleshooting > 84 P APER SENSOR ERROR CODES CODE # LOCATION CODE # LOCATION 370 Duplex 390 MP T ra y 371 Duplex 391 Paper T ray 372 Duplex 392 2 nd Paper tr ay a a. If fitted. 380 Pape r feed 400 Paper siz e 381 Pape r path 409 Face up st acker (sensor not sh own) 382 Pape r exit 392 381 380, 400 390 372 371 382 391 370[...]

Troubleshooting > 85 C LEARING PAPER JAMS 1. If a sheet is well adv anced out of the top of the printer , simply grip it and pull gent ly to dra w it fully out. If it does not remov e easily , do not use excessive force. It can be removed from the rear l ater . 2. Press the cov er release and open the printer’ s top cover fully . 3. Holding it[...]

Troubleshooting > 86 5. Look into the printer to check whether any sheets of paper are visible on any part of the belt unit. (a) To remove a sheet with it s leading edge at the front of the belt (a), lift the plastic guard (e) at the front of the printe r, then carefully lift the sheet from the belt and pull it forwards int o the inte rnal drum [...]

Troubleshooting > 87 through the drum c avity area. Then allo w the pressure release lever to rise again. (d) T o remove a she et in the fuser, move the two retaining levers (e) towards the front of the ma chine to release th e fuser. Withd raw the fuser unit using the handle (f). (e) Press release lever (g) and pull the trapped paper from the f[...]

Troubleshooting > 88 6. If you were duplex print ing when the ja m occurred, check the duplex paper path: (a) Pull the locking levers at each side of the transfer belt up and tow ards the front of the machine. (b) Usi ng the locking levers (a), lift the belt (b) upwards and wi thdraw from the machine. (c) Look into the printer to check whethe r [...]

Troubleshooting > 89 8. Lower the top cover but do not press down to latch it closed yet. This will protect the drum from exces sive exposure to room li ghting while you check t he remaining areas for jammed sheets. 9. Open the rear exit tray (h) and check for a sheet of paper in the rear path area (i). > Pull out any sheets found in this are[...]

Troubleshooting > 90 D EALING WITH UNSATISFACTORY PRINTING SYMPTOMS POSSIBLE CAUSES STEPS TO TAKE V ertical white li nes can be seen on the printed page. The LED head is dirty . Wipe the LED head with a so ft, lint-free clo th. The toner is low. Open th e top cover and tap the cartridge a few times to evenly distribute any remaining toner . If s[...]

Troubleshooting > 91 Horizont al Lines and spots appear periodically . When the inte rval is about 94mm (4in), the im age drum (the green tube) is damaged or dirty . Wipe it lightly wi th a soft cloth. Replac e the image drum cartridge when it is damaged. When the inte rval is about 30mm (1.2in) , there may be foreign particles in the image drum[...]

Specifications > 92 S PECIFICATIONS C310 - N34301B C330 - N34302B C510 - N34303B C530 - N34304B ITEM SPECIFICATION C310 C330 C510 C530 Dimensions 410 x 504 x 242mm (W x D x H) W eight 21Kg approx. Power supply 220 to 240V AC @ 50/60 Hz ± 2% Pow e r c o n su m pt i o n Sleep: - - < 2.5 W < 1.5 W Power sa ving: < 9.5 W < 14 W < 9.5[...]

Index > 93 I NDEX B Belt how to replace ......... ......... 70 life remaining .... ............ .... 56 C Cleaning the LED head .... ...... 74 Colour adjusting ........ ............. ...... 47 D Duplex paper size and weight limits ......... ............ ......... 15 E Envelopes loading ......... ............ ......... 19 F Fuser how to replace .[...]

Oki contact de tails > 94 O KI CONTACT DETAILS Oki Systems (UK) Limited 550 Dundee Road Slough Trading Estate Slough, SL1 4LE Tel:44 (0) 1753 819819 Fax:44 (0) 1753 819899 http://www.oki.co.uk Oki Systems Ireland Limited The Square Industrial Com plex Tallaght, Dublin 24, Ireland Tel:+353 1 4049590 Fax:+353 1 4049591 http://www.oki.ie OKI System[...]