Oki ML390Turbo manual

320T_tp.jpg User’s Guide 59339301[...]

2 Microline 390/3 9 1 T urbo/n | Document Title and Part Number Microline 390/391 T urbo/n User’s Guide P/N 59339301 rev. 1.1 Disclaimer Every effort has been made to ensure that the information in this document is complete, accurate, and up-to-date. Oki Data assumes no responsibility for the results of errors beyond its control. Oki Data also ca[...]

| User’s Guide: English 3 Cont ents Introduction .............................................................. 1 3 Printer Features ..................................................................... 1 4 Parts Identification .................................................. 1 5 Printer Serial Number ...........................................[...]

4 Microline 390/3 9 1 T urbo/n | Installation ................................................................ 2 0 Installation Hints .................................................................. 2 0 Installation Overview ........................................................... 2 1 Installation Location .....................................[...]

| User’s Guide: English 5 Using Y our Printer ................................................... 4 3 T op of Form (T OF) ................................................................ 4 3 T op of Form (T OF) and Forms T ear-Of f .............................. 4 4 Forms T ea r-Of f Status (ON or OFF) .................................... 4 4 Set[...]

6 Microline 390/3 9 1 T urbo/n | Maintenance ............................................................. 8 2 Replacing the Ribbon Cartridge .......................................... 8 2 Printer Cleaning ................................................................... 8 3 Paper Jams .............................................................[...]

| User’s Guide: English 7 Printer Control Codes .......................................... 1 1 3 Epson LQ Commands ........................................................ 1 1 4 IBM Proprinter X24e / XL24e and IBM X24e AGM /XL 24e AGM Commands ..................... 1 1 7 Index ......................................................................[...]

8 Microline 390/3 9 1 T urbo/n | Helpful Hints This section summarizes the features and capabilities directly connected to saving money and time. Details for these features and capabilities are provided in other sections of this document. Y ou may want to use some of our Helpful Hints when working with your machine. Y our printer has man y features[...]

| User’s Guide: English 9 Saving Money Saving Money: Forms T ear-Off The Forms T ear-Of f feature allows a printed page (rear feed, continuous form) to be torn off without wasting paper or adjusting the printer . Forms T ear-Of f automatically mo v es the pa per from the initial printing position (print start position) to the tear-off position, a[...]

10 Microline 390/3 9 1 T urbo/n | Saving Time Saving Time: Internet Support Oki Data provides support via the Internet. Oki Data’s main web site, www .okidata.com, is the gateway to Oki Data’s products and services. my .okidata.com is a powerful area of Oki Data’s web site designed to help you personalize the information and service you get f[...]

| User’s Guide: English 11 The first line prints at the red line of the plastic paper shield (1) on the printhead. The T op of Form and Forms T ear-Of f settings of your printer interact. How you set the T op of Form depends on the status of the Forms T ear-Of f menu setting. For more information, refer to “Using Y our Printer, T op of Form (T [...]

12 Microline 390/3 9 1 T urbo/n | Operation Tip: T urning the Plat en Knob ! If you turn the platen knob when the printer is turned on, you will cause the T op of F orm to mis-align. Alw a ys turn the printer off before turning the platen knob! Operation Tip: Control Access to the Printer Y ou can control access to the printer by changing the setti[...]

| User’s Guide: English 13 Introduction Thank you for purchasing this printer . This rugged 24-pin printer can meet the needs of harsh and demanding en vironments. The e xpanded printhead gap, zero- tear capability , and multiple paper feed paths allow the printer to handle a wide variety of media, including 6-part forms. Y our printer will provi[...]

14 Microline 390/3 9 1 T urbo/n | Printer Features • Super reliable, durable operation: 10,000 hours Mean Time Between Failures (MTBF)! • Expandable head gap for handling forms up to 0.031" (0.79 mm) thick through the bottom feed path using the optional push and/or pull tractor . • Advanced paper handling, with built-in rear push tractor[...]

| User’s Guide: English 15 P ar ts Identification The parts identified here are parts of the unit that you will use during normal operation. For accessories (consumables, options, replacement parts, and documentation), refer to “Accessories.” Printer Serial Number The serial number of your machine is on a label on the back of your machine. Th[...]

16 Microline 390/3 9 1 T urbo/n | Parts Identification: Rear Feed (Continuous Forms) 1 Paper Guides 2 Paper Separator 3 Paper Lever 4 On-Off Switch 5 Platen Knob 6 Control Panel 7 Acoustic Cover 8 Access Cover ! Mov e the paper lever to the position mark ed “REAR.” F or rear feed, the paper lev er is tow ards the front of the printer . 32T -01c[...]

| User’s Guide: English 17 QUIET PARK TEAR FF/LOAD LF SEL SEL POWER ALARM MENU GROUP EXIT ITEM SET PRINT MENU SHIFT TOF Micro Feed Up Micro Feed Down PRINT QUALITY CHARACTER PITCH HSD NLQ UTL SSD 10 12 15 17 20 PROP P ar ts Identification: T op F eed (Single-Sheet) 1 Paper Guides 2 Paper Separator 3 Paper Lever 4 On-Off Switch 5 Platen Knob 6 Con[...]

18 Microline 390/3 9 1 T urbo/n | Front Panel Lights 390 panel.eps PRINT QUALITY CHARACTER PITCH LQ UTILITY COURIER PRESTIGE 10 17 12 20 15 PROP RESET S E L L F FF/LOAD TEAR P ARK QUIET EXIT GROUP ITEM SET PRINT MENU SHIFT Micro Feed Down TOF Micro Feed Up POWER ALARM MENU SEL GOTHIC ORATOR ROMAN SWISS 4 POWER: Glows = printer is turned on. 5 ALARM[...]

| User’s Guide: English 19 Front Panel Keys 390 panel.eps PRINT QUALITY CHARACTER PITCH LQ UTILITY COURIER PRESTIGE 10 17 12 20 15 PROP RESET S E L L F FF/LOAD TEAR P ARK QUIET EXIT GROUP ITEM SET PRINT MENU SHIFT Micro Feed Down TOF Micro Feed Up POWER ALARM MENU SEL GOTHIC ORATOR ROMAN SWISS 4 5 6 1 2 3 7 9 8 1 SEL: Selects/deselects printer (p[...]

20 Microline 390/3 9 1 T urbo/n | • Y our printer has a grounded, 3-prong plug as a saf ety feature. It will only fit into a grounded outlet. If you can not plug it in, chances are that you hav e an older , non- grounded outlet. Contact an electrician to have it replaced with a grounded outlet. Do not use an adapter to defeat the grounding. • A[...]

| User’s Guide: English 21 • If you’re using an extension cord or po wer strip with the printer , make sure that the total of the amperes required by all the equipment on the extension is less than the extension’s rating. Generally , the total ratings of all equipment plugged into any one power line should not exceed 15 amperes. Don’t exc[...]

22 Microline 390/3 9 1 T urbo/n | Customizing the Installation Y our printer has many settings (def aults) that do not need to be adjusted as part of a standard installation. Howe v er , you may need to adjust settings to fit your standards. Some settings you may need to adjust as part of your installation are: • T op of F orm (TOF) • Paper Pat[...]

| User’s Guide: English 23 T op of Form (T OF) ! If you turn the platen knob when the printer is turned on, you will cause the T op of F orm to mis-align. Alw a ys turn the printer off before turning the platen knob! ! The factory default setting for the T op of F orm (w here the printing should begin) is one inch down from the top of the page. ![...]

24 Microline 390/3 9 1 T urbo/n | QUIET PARK TEAR FF/LOAD LF SEL SEL POWER ALARM MENU GROUP EXIT ITEM SET PRINT MENU SHIFT TOF Micro Feed Up Micro Feed Down PRINT QUALITY CHARACTER PITCH HSD NLQ UTL SSD 10 12 15 17 20 PROP 1 2 3 Unpacking the Machine Before you begin, be sure that all the items listed below are included in your package. ! If any it[...]

| User’s Guide: English 25 3 Grasp the tabs and lift off the paper separator (1). Remove the shipping restraint (2). Turbo-15.eps and Turbo-16.eps 4 Install the paper separator . Turbo-17.eps ! Keep your packing materials and carton in case you ever need to ship or transport the unit. Shipping Restraints 1 Open the access cover (1). Remove the pr[...]

26 Microline 390/3 9 1 T urbo/n | Ribbon Cartridge ! Important: Make sure you have the correct replacement ribbon for the ML390/391 Turbo Printers (P/N52104001). The wrong ribbon WILL NO T print when installed on the ML390/391 Turbo Printers. 1 Make sure the printer is turned OFF . 2 Center the printhead (1). 32T-18.eps M 1[...]

| User’s Guide: English 27 3 If you are replacing the ribbon: swing the front of the cartridge up off the printhead, then lift the cartridge out and discard it. ! Caution! The printhead may be HO T! 32T-19_up.eps 4 Unpack the ribbon cartridge. ! Important! DO NO T remove the rib bon shield from the ribbon! 1 Ribbon Shield 2 Grip Points 3 T ake-up[...]

28 Microline 390/3 9 1 T urbo/n | Ribbon Cartridge Handling • Leave unused ribbon cartridges in their packages until needed. • When replacing a ribbon cartridge, re-use the packaging to dispose of the old ribbon cartridge. • Be careful when removing the ribbon cartridge. Do not let it touch your clothing or porous materials. The ribbon ink ma[...]

| User’s Guide: English 29 Accessories If you hav e purchased an accesssory (option) for your printer , refer to the documentation you received with that accessory for installation instructions. Power Connections 1 Make sure both the printer and the computer are OFF . 2 Plug the power cord into the back of the printer (1), then into a grounded ou[...]

30 Microline 390/3 9 1 T urbo/n | 1 Mov e the paper lev er (1) to the position marked “REAR.” 32T-11.eps 2 Grasp the tabs and lift off the paper separ ator . 32T-23A.eps Paper Loading Rear Feed, Continuous Forms Use the rear-feed path for printing on single-thickness, continuous-form paper . Use the single-sheet path (top feed) for graphics or [...]

| User’s Guide: English 31 3 Pull up on the lock levers and open the tractor covers. Then, mov e the right tractor to fit the width of the paper . 32T-27.eps 4 Place the first two holes in the paper over the tractor pins on either side. Close the tractor covers. 32T-29.eps 5 Move the left tractor to align the edge of the paper with the appropriat[...]

32 Microline 390/3 9 1 T urbo/n | 7 Install the paper separator . Place the wire guide (1) on the pull-up roller assembly (2). 32T-31.eps 8 Press FF/LOAD. The paper feeds into the printer . ! The factory default setting for the T op of F orm (w here the printing should begin) is one inch down from the top of the page. T o change the setting, see ?[...]

| User’s Guide: English 33 4 Make sure the wire feed guide (1) is secured in the sheet guide. 32T-33.eps Q U I E T PA R K T E A R F F / L O A D L F S E L S E L POWER ALARM MENU GROUP EXIT ITEM SET PRINT M E N U S H I F T T O F M i c r o F e e d U p M i c r o F e e d D o w n P R I N T Q U A L I T Y C H A R A C T E R P I T C H H S D N L Q U T L S S[...]

34 Microline 390/3 9 1 T urbo/n | T esting the Print er Running the printer self tests is a good way to check the installation of your printer . The two self tests are: • Font Sample T est • Rolling ASCII T est ! Wide Carriage Model Microline 391 Turbo/n If you are using 8.5 inch paper to run the test, make sure the paper width selection in the[...]

| User’s Guide: English 35 F ont Sample T est ! The F ont Sample T est automatically stops after all the available fonts print. ! Wide Carriage Model Microline 391 Turbo/n If you are using 8.5 inch paper to run the test, make sure the paper width selection in the printer menu is set to 8.5 inches. Otherwise, printing on the platen may damage the [...]

36 Microline 390/3 9 1 T urbo/n | Rolling AS CII T est ! Wide Carriage Model Microline 391 Turbo/n If you are using 8.5 inch paper to run the test, make sure the paper width selection in the printer menu is set to 8.5 inches. Otherwise, printing on the platen may damage the printer . Refer to “Using Y our Printer , Menu Mode, Explanations of Menu[...]

| User’s Guide: English 37 Local Printer Installation ! Y ou MUST install your printer as a Local Printer before you perform any network installation. During this part of your printer installation, you DO NO T connect a ca ble between your printer and your computer . Y ou are making an installation to a logical port, whic h is done through softwa[...]

38 Microline 390/3 9 1 T urbo/n | Installing Printer Software Windows 2000 1 W ith the OKI ML 390/391 T urbo/n CD in your CD-ROM drive, click Start → → → → → Run. 2 Browse to your CD-R OM drive, then double-click install.exe . Click OK . 3 Select the 390/1Tn printer . Click Continue. 4 On the OKI Menu Installer main menu, click Printer So[...]

| User’s Guide: English 39 Network Printer Installation ! Y ou MUST install your printer as a Local Printer before you perform any network installation. ! If you want to use the parallel port, you MUST remove the Network Card from the printer . See the OkiLAN 6120e User’s Guide for details. For detailed information on installing network softwar[...]

40 Microline 390/3 9 1 T urbo/n | 2 Attach the 10/100 Base-T UTP cable to the receptacle on the back of the OkiLAN 6120e. Attach the other end of the cable to the Network. 6120e_6.jpg 3 Plug the printer power cord into the power outlet. 6120e_7.jpg[...]

| User’s Guide: English 41 Connecting to the Parallel Port ! If you want to use the parallel port, you MUST remove the Network Card from the printer . See the OkiLAN 6120e User’s Guide for details. ! FCC regulations require the use of a shielded cable no longer than 6 ft. (1.8 m). An IEE 1284-compatible parallel cable is needed for bi-direction[...]

42 Microline 390/3 9 1 T urbo/n | Product Registration my .okidata.com Y our Personal Solutions Center Register your printer and create your own personalized support center with my .okidata.com. my .okidata.com is a po werful area of our web site designed to help you get the most from your OKI printer . It represents our commitment to providing you[...]

| User’s Guide: English 43 T op of Form sets the print start position for the printer . It is adjustable in increments of 1/144 of an inch. The amount of adjustment is limited to avoid paper jams. The first line prints at the red line of the plastic paper shield (1) on the printhead. 32T -18.eps M Using Y our Print er 1 T op of F orm (T OF) ! If [...]

44 Microline 390/3 9 1 T urbo/n | T op of Form (T OF) and F orms T ear-Off ! If you turn the platen knob when the printer is turned on, you will cause the T op of F orm to mis-align. Alw a ys turn the printer off before turning the platen knob! ! Y our software may print the first line of print abov e or below wher e TOF is set. Y ou may need to ad[...]

| User’s Guide: English 45 Setting T op of Form, F orms T ear-Off ON (Step A) ! If you turn the platen knob when the printer is turned on, you will cause the T op of F orm to mis-align. Alw a ys turn the printer off before turning the platen knob! ! Always determine the status of the F orms T ear-Of f men u setting BEFORE setting the T op of F or[...]

46 Microline 390/3 9 1 T urbo/n | 8 As you continue to hold SHIFT , press the LF / Micro Feed Down (2), or FF/LOAD / Micro Feed Up (3), depending on which direction you want to mov e the paper to align T op of Form. Press LF / Micro Feed Down to decrease the space (move T op of Form higher). The paper mo ves do wn. Press FF/LOAD / Micro Feed Up to [...]

| User’s Guide: English 47 Setting T op of Form, Forms T ear-Off OFF (Step B) ! If you turn the platen knob when the printer is turned on, you will cause the T op of F orm to mis-align. Alw a ys turn the printer off before turning the platen knob! ! Always determine the status of the F orms T ear-Of f men u setting BEFORE setting the T op of F or[...]

48 Microline 390/3 9 1 T urbo/n | Press LF / Micro Feed Down to decrease the space (move T op of Form higher). The paper mo ves do wn. Press FF/LOAD / Micro Feed Up to increase the space (mo ve T op of Form lo wer). The paper mo v es up. 32T -FP .eps QUIET PARK TEAR FF/LOAD LF SEL SEL POWER ALARM MENU GROUP EXIT ITEM SET PRINT MENU SHIFT TOF Micro [...]

| User’s Guide: English 49 T emporary T op of Form Change ! If you turn the platen knob when the printer is turned on, you will cause the T op of F orm to mis-align. Always turn the printer off before turning the platen knob! ! The factory default setting for the T op of F orm (w here the printing should begin) is one inch down from the top of th[...]

50 Microline 390/3 9 1 T urbo/n | Reset T op of Form to F actory Default ! If you turn the platen knob when the printer is turned on, you will cause the T op of F orm to mis-align. Alw a ys turn the printer off before turning the platen knob! ! The factory default setting for the T op of F orm (w here the printing should begin) is one inch down fro[...]

| User’s Guide: English 51 F orms T ear-Off ! The status of the F orms T ear-Off menu setting af fects how you set the T op of F orm. T o determine the status of the F orms T ear-Off menu setting, refer to “Using Y our Printer , T op of F orm, F orms T ear-Of f Status (ON or OFF).” F or information on setting the T op of F orm, refer to “Us[...]

52 Microline 390/3 9 1 T urbo/n | Changing the Forms T ear-Off Setting The default setting for F o rms T ear -Off is OFF . 32T -FP .eps QUIET PARK TEAR FF/LOAD LF SEL SEL POWER ALARM MENU GROUP EXIT ITEM SET PRINT MENU SHIFT TOF Micro Feed Up Micro Feed Down T o change the For ms T ear-Of f setting: 1 Press SHIFT (2) + SEL (1). 2 Press GR OUP (3) u[...]

| User’s Guide: English 53 Automatic F orms T ear-Off Forms T ear-Of f must be set to ON in the menu for Automatic F orms T ear -Off to occur . Automatic Forms T ear-Of f automatically mov es the paper from the initial printing position (print start position) to the tear-off position, after a time interval which you select through the menu. The t[...]

54 Microline 390/3 9 1 T urbo/n | Manual Forms T ear-Off Manual Forms T ear-Of f allo ws you to advance a single page to the tear-off position. Manual Forms T ear-Of f works when Forms T ear-Of f is turned off (deactivated in the printer menu). When Forms T ear-Of f is turned on (acti v ated in the printer menu), and you attempt Manual Forms T ear-[...]

| User’s Guide: English 55 F orms T ear-Off set ON If you press TEAR (1) when Forms T ear-Of f is turned on (activated in the printer menu), the printer retracts the paper to the T op of Form position. ! F orms T ear-Off CANNO T be used when the optional pull tractor is engaged. 32T -FP .eps QUIET PARK TEAR FF/LOAD LF SEL SEL POWER ALARM MENU GRO[...]

56 Microline 390/3 9 1 T urbo/n | Paper Park ! Never park labels! Paper park allows you to print a single sheet (cut-sheet) page without removing continuous feed paper from the printer . Press P ARK (1) to retract rear-feed paper from the pa per pa th. 32T -FP .eps QUIET P ARK TEAR FF/LOAD LF SEL SEL POWER ALARM MENU GROUP EXIT ITEM SET PRINT MENU [...]

| User’s Guide: English 57 Changing Paper Paths Continuous-forms to single-sheet feed 1 T ear off an y printed pages. 2 Press P ARK. 3 Raise the paper separator to the single-sheet feed position. 4 Place the wire feed guide in the paper separator . 5 Mov e the paper le ver to the position marked “T OP .” The paper le ver is to wards the back [...]

58 Microline 390/3 9 1 T urbo/n | Printhead Gap The printhead gap is the distance between the printhead and the platen. ! Make sure the printer is turned off before you open the access cov er . T o adjust the gap , open the access cover and mo ve the blue lever (1) to the recommended setting from the table. 32T -35.eps Media Setting 12-20 lb paper [...]

| User’s Guide: English 59 Expanded Printhead Gap Y our printer can be used for dedicated bottom-feed printing on extra-thick multi-part forms. Extra-thick multi-part forms range from 0.017-inch (0.43 mm) to a maximum of 0.03 inch (0.79 mm). T o print on extra-thick multi-part forms, you engage the expanded printhead gap feature. This expands the[...]

60 Microline 390/3 9 1 T urbo/n | 5 Swing up the printhead clamp, then remove it by pushing forward (toward the platen) and to the left. 32T -hg01.eps and 32T -hg02.eps C A U T I O N A T T E N T I O N V O R S IC H T H O T CHAUD HEISS 5 5 0 9 1 0 8 6 C A U T IO N A T T E N T IO N V O R S IC H T H O T C H A U D H E IS S 55091086 6 Remove the printhea[...]

| User’s Guide: English 61 9 Replace the printhead, making sure that the circuit board at the bottom of the printhead firmly engages the slot (1) in the carriage. 32T -hg06.eps ! CA UTION! Be sure the printhead is fully inserted before proceeding. 10 Reinstall the printhead clamp and swing it back over to lock the printhead in place. 32T -hg07.ep[...]

62 Microline 390/3 9 1 T urbo/n | 11 Reinstall the ribbon cartridge. 32T -19dn.eps 12 Replace the pull-up roller assembly and the access cover , then turn the printer on. 32T -04DN.eps and 32T -02.ep s Q U I E T PA R K T E A R F F / L O A D L F S E L S E L P O W E R A L A R M M E N U G R O U P E X I T I T E M S E T P R I N T M E N U S H I F T T O F[...]

| User’s Guide: English 63 Print Quality ! Important! F r ont panel settings for print quality and character pitch are overridden by software commands. The lights will always reflect the printer's state. 390 Panel.eps PRINT QUALITY LQ UTILITY COURIER PRESTIGE GOTHIC ORA TOR ROMAN SWISS Press PRINT QU ALITY to select: LQ: Letter Quality • H[...]

64 Microline 390/3 9 1 T urbo/n | T ypeface ! Important! F r ont panel settings for print quality and character pitch are overridden by software commands. The lights will always reflect the printer's state. 390 Panel.eps PRINT QUALITY LQ UTILITY COURIER PRESTIGE GOTHIC ORA TOR ROMAN SWISS When Letter Quality is engaged, the front panel lights [...]

| User’s Guide: English 65 Character Pitch ! Important! F r ont panel settings for print quality and character pitch are overridden by software commands. The lights will always reflect the printer's state. Press CHARA CTER PITCH/RESET to select the width of characters in characters per inch, or Proportional. 390 Panel.eps CHARACTER PITCH 10 [...]

66 Microline 390/3 9 1 T urbo/n | Printer Reset When you reset the printer , you reinitialize it. Y ou will need to reset the printer to clear some error conditions T o reset the printer: 1 Press and release the SEL key to take the printer off-line. The SEL light will be out. 2 Then, press and hold the SHIFT key and press the RESET (CHARA CTER PITC[...]

| User’s Guide: English 67 Emulations Available Emulations Y our printer has three emulations: • Epson ® LQ — factory setting • IBM ® Proprinter • IBM ® AG M Changing Emulations 1 Make sure paper is loaded. 2 Press SHIFT + SEL. The printer enters the Menu Mode. 3 Press LF . T he following line prints: Printer Control Emulation Mode EPS[...]

68 Microline 390/3 9 1 T urbo/n | Printer Drivers Selecting Printer Drivers Before you can use your printer , you must select the correct printer driv er in your software. If you select the wrong dri ver , you will see strange characters, incorrect fonts, etc. ! See your software documentation for information on how to select a printer driv er . Th[...]

| User’s Guide: English 69 Obtaining Drivers Drivers are available for a variety of operating systems. Y ou can obtain the dri vers by do wnloading them from the web site at http://www .okidata.com Installing Printer Drivers Installation procedures vary according to the driver you select. Follow the instructions provided with the selected dri ver[...]

70 Microline 390/3 9 1 T urbo/n | QUIET PARK TEAR FF/LOAD LF SEL SEL POWER ALARM MENU GROUP EXIT ITEM SET PRINT MENU SHIFT TOF Micro Feed Up Micro Feed Down 1 GR OUP: Prints the ne xt Group in the Menu. W ith the SHIFT key , prints the previous Group. 2 ITEM: Prints next Item in the Group. W ith the SHIFT ke y , prints previous Item in the Group. 3[...]

| User’s Guide: English 71 Entering and Exiting Menu Mode T o enter or exit the Menu Mode, hold SHIFT while pressing SEL. Moving Through the Menu When the printer is in Menu Mode, you can move forward or backwards through the menu. Moving Forward T o mov e forward, press GR OUP , ITEM, or SET , whiche ver is appropriate. For more information, ref[...]

72 Microline 390/3 9 1 T urbo/n | Resetting Menu to Factory Defaults ! AL W A YS print the curr ent Menu Mode settings before you reset or change the Menu settings. Printing the settings is the only way to have a record of the settings. T o print the Menu Mode Settings, refer to “Using Y our Printer , Menu Mode, Printing the Menu Settings.” T o[...]

| User’s Guide: English 73 Changing the Menu Settings ! AL W A YS print the curr ent Menu Mode settings before you reset or change the Menu settings. Printing the settings is the only way to have a record of the settings. T o print the Menu Mode Settings, refer to “Using Y our Printer , Menu Mode, Printing the Menu Settings.” 1 Press SHIFT + [...]

74 Microline 390/3 9 1 T urbo/n | Group Item Settings (Defaults are set in bold italic) Printer Control Emulation Mode EPSON LQ, IBM PPR, IBM A GM Font Pri nt Mode LQ Cour ier , LQ Roman, LQ Swiss, LQ Swiss Bold, LQ Orator , LQ Gothic, LQ Prestige, Utility Pitch 10 cpi , 12 cpi, 15 cpi, 17.1 cpi, 20 cpi Proportional Spacing No , Y es Style Normal ,[...]

| User’s Guide: English 75 Menu Settings T able (Continued) For a complete e xplanation of each menu item, refer to “Using Y our Printer , Menu Mode , Explanations of Menu Items.” The table below shows the items which may appear in the menu. Settings which are engaged at the factory (defaults) are set in bold italic . Some groups or entries w[...]

76 Microline 390/3 9 1 T urbo/n | Menu Settings T able (Continued) For a complete e xplanation of each menu item, refer to “Using Y our Printer , Menu Mode , Explanations of Menu Items.” The table below shows the items which may appear in the menu. Settings which are engaged at the factory (defaults) are set in bold italic . Some groups or entr[...]

| User’s Guide: English 77 Menu Settings T able (Continued) For a complete e xplanation of each menu item, refer to “Using Y our Printer , Menu Mode , Explanations of Menu Items.” The table below shows the items which may appear in the menu. Settings which are engaged at the factory (defaults) are set in bold italic . Some groups or entries w[...]

78 Microline 390/3 9 1 T urbo/n | Menu Settings T able (Continued) For a complete e xplanation of each menu item, refer to “Using Y our Printer , Menu Mode , Explanations of Menu Items.” The table below shows the items which may appear in the menu. Settings which are engaged at the factory (defaults) are set in bold italic . Some groups or entr[...]

| User’s Guide: English 79 Explanations of Menu Items Refer to “Using Y our Printer , Menu Mode, Menu Settings T able” for an ov ervie w of the menu structure. A uto CR (IBM). If you want the printer to automatically add a carriage return when a Line Feed is received at the end of a line, change the setting to Y es. A uto LF . If your printou[...]

80 Microline 390/3 9 1 T urbo/n | Explanations of Menu Items (Continued) Refer to “Using Y our Printer , Menu Mode, Menu Settings T able” for an ov ervie w of the menu structure. Page Width (Wide Carriage only). Change to 8" to print on letter -size paper . Paper Out Override. Senses when less than 1" (25 mm) of paper remains and stop[...]

| User’s Guide: English 81 Explanations of Menu Items (Continued) Refer to “Using Y our Printer , Menu Mode, Menu Settings T able” for an ov ervie w of the menu structure. Print Suppress Effective. If your system uses the DC1 and DC3 codes for something other than the print suppress mode, change the setting to No. Proportional Spacing . Chang[...]

82 Microline 390/3 9 1 T urbo/n | Maint enance Replacing the Ribbon Cartridge If you need instructions for replacing the ribbon cartridge, you can refer to the • packaging of the new cartridge • web site • “Installation, Ribbon Cartridge.” For the best results, use genuine OKI ribbons. For information on obtaining consumables, refer to ?[...]

| User’s Guide: English 83 Printer Cleaning Y ou should clean the printer e very six months (or after about 300 hours of operation). ! Never use solvents or strong detergents on the cabinet: they could cause damage. 1 T urn of f the printer . Then, use the platen knob to back the paper out of the printer . 2 Open the access cov er . Remove the pu[...]

84 Microline 390/3 9 1 T urbo/n | Paper Jams Rear-Feed Paper Jams 1 T urn of f the printer . Then, use the platen knob to back the paper out of the printer . 32T -01B. e ps and 32T -37BK.eps ! Make sure the printer is turned off before you open the access cov er . 2 Open the access cov er . Remo ve the pull-up roller assembly . 32T -04UP . eps[...]

| User’s Guide: English 85 3 Remov e any torn pieces of paper . 4 Grasp the tabs and lift off the paper separator (1). Load paper . Make sure you lock the tractor cov ers (2). 32T -23A.eps 5 Install the paper separator . Install the pull-up roller assembly . Close the access cover . 32T -23A.eps and 32T -04DN.eps 6 T urn on the printer . 32T -01a[...]

86 Microline 390/3 9 1 T urbo/n | Rear-Feed, Repeating Paper Jams If the paper keeps jamming, you may have: • defecti ve paper . • misaligned paper . • bits of paper stuck in the paper path. Defective Paper Replace the paper with a fresh stack. Misaligned Paper 1 T urn of f the printer . Then, use the platen knob to back the paper out of the [...]

| User’s Guide: English 87 4 Fold some continuous-form paper over three times to make a page four sheets thick. Then, load it on the tractors and close the covers. 32T -41R.e ps 5 Use the platen knob to draw the quadruple-thick page around the platen. This clears an y jammed bits of paper . 32T -42R.e ps 6 Remove any paper pieces. Then, use the p[...]

88 Microline 390/3 9 1 T urbo/n | 8 Install the pull-up roller assembly . Close the access cover . 32T -04DN.eps 9 T urn on the printer . 32T -01A.eps 10 Press FF/LOAD. FF .eps FF/LOAD ITEM Micro Feed Up[...]

| User’s Guide: English 89 Single-Sheet Paper Jams 1 T urn off the printer . 2 Then, use the platen knob to back the paper out. 32T -43.eps QUIET PARK TEAR FF/LOAD LF SEL SEL POWER ALARM MENU GROUP EXIT ITEM SET PRINT MENU SHIFT TOF Micro Feed Up Micro Feed Down PRINT QUALITY CHARACTER PITCH HSD NLQ UTL SSD 10 12 15 17 20 PROP 3 Open the access c[...]

90 Microline 390/3 9 1 T urbo/n | T roubleshooting General Information Here are some general things to check before proceeding with detailed troubleshooting. • Is the printer plugged in and turned on? • Are the connections (power and interface) secure? • Is the product being operated under the proper ambient conditions? • Does the paper bei[...]

| User’s Guide: English 91 List of Problems Problem 1: My word processor files do not print the way I have the menu and front panel set. Problem 2: Nothing happens when I turn on the printer . Problem 3: The printer does not print when the computer sends data. Problem 4: I'm getting strange symbols, incorrect fonts, etc., when I try to print[...]

92 Microline 390/3 9 1 T urbo/n | Problem 1: My word processor files do not print the way I have the menu and front panel set. Solution: Always remember that: 1 Settings in your software application will override any settings in your printer dri ver . 2 Y our printer dri ver settings will ov erride any settings from the printer menu or printer fron[...]

| User’s Guide: English 93 Problem 2: Nothing happens when I turn on the printer . Solution: Check the power cord connection to the outlet. If you are using a power strip, make sure it is turned on, and that a fuse hasn’t blown or that a circuit breaker hasn’t tripped. Problem 3: The printer does not print when the computer sends data. Soluti[...]

94 Microline 390/3 9 1 T urbo/n | Problem 5: Ink smears on the paper when I print on narrow forms. Solution: This may be caused by excessive printhead travel from the centering position. Enter the Menu and set the Centering Position to MODE 1. Refer to “Using Y our Printer , Menu Mode.” For the wide-carriage printer , if MODE 1 doesn't w o[...]

| User’s Guide: English 95 Problem 9: The ALARM light is on and the Character Pitch 15 light is flashing. Solution: This indicates a paper jam. Press the SEL key and correct the paper jam situation. Refer to “Maintenance, P aper Jams.” Problem 1 0: The printer needs paper , but the ALARM light is not on and I cannot load the paper . Solution:[...]

96 Microline 390/3 9 1 T urbo/n | Specifications Print Speed Pitch— Speed— Characters Characters Mo d e per Inch per Second Utility 10 cpi 260 cps 12 cpi 312 cps 15 cpi 390 cps 17.1 cpi 223 cps 20 cpi 260 cps Letter 10 cpi 87 cps Quality 12 cpi 104 cps 15 cpi 131 cps 17.1 cpi 149 cps 20 cpi 174 cps ! Specifications subject to change without not[...]

| User’s Guide: English 97 Characters per Line (cpl) Setting ML390 Turbo/n ML391 Turbo/n 10 cpi 80 cpl 136 cpl 12 cpi 96 cpl 163 cpl 15 cpi 120 cpl 204 cpl 17.1 cpi 137 cpl 233 cpl 20 cpi 160 cpl 272 cpl Emulations (co-resident) Co-resident Epson LQ IBM PPR IBM A GM Interface Standard: Centronics parallel, IEEE-1284 compliant Optional: RS-232C se[...]

98 Microline 390/3 9 1 T urbo/n | Resident T ypefaces Mode/F ont Si ze LQ Courier 10 & 12 cpi, Proportional 10 & 12 cpi, Superscript/Subscript Proportional Superscript/Subscript LQ Letter Gothic 10 & 12 cpi, Proportional 10 & 12 cpi, Superscript/Subscript Proportional Superscript/Subscript LQ Prestige 10 cpi, 12 cpi, Proportional LQ[...]

| User’s Guide: English 99 Paper Specifications Mic r oline 390 T urbo/n Paper T ype: Cut Sheet Feed: To p W eight: 14-24 lb. (52.5-90 g/m 2 ) Width Range: 7.2" to 8.5" (182.8 to 215.9 mm) Paper T ype: Single-part, continuous forms Feed: Rear , Bottom W eight: 12-24 lb. (45-90 g/m 2 ) Width Range: 3" to 10" (76.2 to 254 mm) Pa[...]

100 Microline 390/3 9 1 T urbo/n | Paper Specifications Mic r oline 391 T urbo/n Paper T ype: Cut Sheet Feed: To p W eight: 14-24 lb. (52.5-90 g/m 2 ) Width Range: 7.2" to 14.3" (182.8 to 363.2 mm) Paper T ype: Single-part, continuous forms Feed: Rear , Bottom W eight: 12-24 lb. (45-90 g/m 2 ) Width Range: 3" to 16" (76.2 to 406[...]

| User’s Guide: English 101 Paper Thickness Rear Feed 0.014" (0.36 mm) maximum Bottom Feed* 0.0165" (0.44 mm) maximum expandable to 0.031" (0.79 mm) maximum * Requires optional push or pull tractor . Printer Dimensions Width x Depth x Height ML390 T urbo/n 17.25 x 16.1 x 5.75 inches 436 x 409 x 145 mm ML391 T urbo/n 23.1 x 16.1 x 5[...]

102 Microline 390/3 9 1 T urbo/n | Service and Suppor t General Information Oki Data offers service and support to you through a variety of methods. Please chose the service and support method that is best for you. Oki Data’s service and support methods are: • the documentation provided with your machine • the store location where you purchas[...]

| User’s Guide: English 103 Documentation The documentation provided with your machine provides an excellent reference for the day-to-day operation of your machine. The documentation included with your machine is: • User’s Guide, on line, provided on the CD • Microline Reference Manual, on line, provided on the CD • W arranty , Material S[...]

104 Microline 390/3 9 1 T urbo/n | my .okidata.com Y our Personal Solutions Center my .okidata.com is a po werful area of Oki Data’s web site designed to help you personalize the information and service you get from Oki Data. When you register for my .okidata.com, you • personalize the web-based support for the OKI products you own: 24 hour s a[...]

| User’s Guide: English 105 T elephone Support Oki Data Customer Information System Inf ormation System A utomated Attendant 1-800-654-3282 (1-800-OKI-D A T A) T oll Free in the U.S. and Canada For quick answers to commonly-asked questions, the Oki Data Information System Automated Attendant is av ailable 24 hours a day , 7 days a week. The syste[...]

106 Microline 390/3 9 1 T urbo/n | Oki Data Service Centers Oki Data Authorized Service Providers Oki Data has ov er 2,000 local Authorized Service Providers in North and South America. For the most comprehensive, up-to-date listing of Oki Data authorized Service Centers: • Consult our web site at www .okidata.com • In the U.S. and Canada, call[...]

| User’s Guide: English 107 Service and Support: United States and Canada Oki Data is firmly committed to the satisfaction of our customers. If you have problem that your customer documentation cannot solve, contact the listed sources for service or support. Sales and Service Dealers: United States and Canada Consult the store location where you [...]

108 Microline 390/3 9 1 T urbo/n | Service and Support: Latin America Oki Data is committed to offer the best customer support possible to our customers. In the instance of having a difficult problem with your OKI product, please contact any of the OKI- CAS (Centro Autorizado de Servicio) shown on our W eb site, www .okidata.com . Sales and Service[...]

| User’s Guide: English 109 Accessories • Consult the dealer where your purchased your machine. • Locate an Authorized Oki Data Reseller by visiting one of these web sites - http://my .okidata.com Allows you to register your product and personalize your own support needs - http://www .okida ta.com Provides general information • In the Unite[...]

110 Microline 390/39 1T urbo/n | 32T -PT01.eps 32T -PT52.eps 32T -rps.tif and 32TCSF02.eps Accessories: Part Numbers Consumables: Part Numbers Consumable Part Number Ribbon Cartridge (1) ----------------------------------- 52104001 Options: Part Numbers Option Part Number Model ML390T/n Pull T ractor , T op-Mount (2) --------------------------- 700[...]

| User’s Guide: English 111 39T -Sepr.eps and 32T -Rolr .tif 32T -Knob .tif and PowrCord.eps 32T -Head.tif Replacement Parts: Part Numbers Replacement Part ------------------------------------- Order No. Model ML390T/n Access Cover (1) ---------------------------------------- 53076701 Acoustic Cover (2) ------------------------------------- 53076[...]

112 Microline 390/39 1T urbo/n | Documentation: Part Numbers Document Part Number User's Guide ----------------------------- refer to my .okidata.com Reference Manual ---------------------- refer to my .okidata.com W arranty , Material Safety Data Sheet ----------------------- refer to my .okidata.com ! If you cannot locate your hardcopy docum[...]

| User’s Guide: English 113 Print er Control Codes ! The Microline Reference Manual is ONLY available in American English. This section lists the most commonly used printer control codes. The Microline Reference Manual provides complete lists of all the commands, along with information on their use. Y ou may view this document by: • accessing t[...]

114 Microline 390/39 1T urbo/n | Epson L Q Commands Epson_LQ_1.doc Epson_LQ_2.doc Epson Command ASCII Decimal Double Wi dt h On ESC W 1 27 87 4 9 Double Wi dt h Off ESC W 0 27 87 4 8 Double Wi dt h for O ne Li n e SO 14 or ESC SO or 27 14 Empha si z ed Pr int O n ESC E 27 69 Empha si z ed Pr int Off ESC F 27 70 Enha nc e d Prin t On ESC G 27 71 Enh[...]

| User’s Guide: English 115 Epson L Q Commands (Continued) Epson_LQ_3.doc Epson_LQ_4.doc Epson Comm and ASCII Decimal Margins Set Left Margin (n = 0 to 2 55) ESC 1 n 27 108 n Set Right Ma rgin (n = 0 to 255) ESC Q n 27 81 n Paper Out Sens or Disabled (Off) ESC 8 27 56 Enable d (O n) ESC 9 27 57 Print Qualit y/F ont Select L Q ESC x 1 27 120 4 9 S[...]

116 Microline 390/39 1T urbo/n | Epson L Q Commands (Continued) Epson_LQ_5.doc Epson_LQ_6.doc Epson Command ASCII Decimal Unde r line O n ESC - 1 27 45 4 9 Under line O f f ESC - 0 27 45 48 Uni-Directional Prin ting One Li ne Onl y ESC < 27 60 On ESC U 1 27 85 49 Off ESC U 0 27 85 48 Upper Ran ge Co nt rol Cod e s Permit Printin g ESC 6 27 54 Ca[...]

| User’s Guide: English 117 IBM Proprinter X24e / XL24e and IBM X24e AGM / XL 24e AGM Commands IBM_1.doc IBM_2.doc IBM Comm and ASCII Decimal Empha sized Printi n g On ESC E 27 69 Empha sized Printin g Off ESC F 27 70 Enha nc e d Prin tin g O n E SC G 27 71 Enha nc e d Prin tin g Off ESC H 27 7 2 Form Feed FF 12 Form Length n inches n = 1 to 2 55[...]

118 Microline 390/39 1T urbo/n | IBM Proprinter X24e / XL24e and IBM X24e AGM / XL 24e AGM Commands (Continued) IBM_3.doc IBM_4.doc IBM Comm and ASCII Decimal Line Spacing Set Spa c in g to 1/ 8" ESC 0 27 48 Set Spa c in g to 7/ 72" ESC 1 27 49 Set to n/60": A GM o nly (n = 1 to 2 55) ESC A n 27 65 n Set to n/ 72": P PR only (n [...]

| User’s Guide: English 119 IBM Proprinter X24e / XL24e and IBM X24e AGM / XL 24e AGM Commands (Continued) IBM_5.doc IBM_6.doc IBM Comm and ASC II Decima l Oversc or e On E SC _ 1 27 95 4 9 Oversc or e Of f ESC _ 0 27 95 48 Paper Ou t Sen sor O f f ESC 8 27 56 Paper Ou t Sen sor On ESC 9 27 57 Print Qua lity / F ont Select L Q R oman ESC k 0 27 1[...]

126 Microline 390/3 9 1 T urbo/n | Index Symbols 0 character (slashed, unslashed) 74, 81 10 cpi (Front Panel Light) 18, 65 12 cpi (Front Panel Light) 18, 65 120 volt printer 101 15 cpi (Front Panel Light) 18, 65 17 cpi (Front Panel Light) 18, 65 20 cpi (Front Panel Light) 18, 65 230 or 240 volt printer 101 A ABICOMP 74, 79 Access Controlling access[...]

| User’s Guide: English 127 Service 105, 107 Service Center (Oki Data) 106 Canadian French 74, 79 Carbon Forms 58 Carbonless continuous forms 99, 100 Cardstock 99, 100 Expanded printhead gap 59 Centering 77, 79 Printhead Position 94 Centronics parallel interface 97 Character Pitch 80 Front Panel key 19 Indicator Lights 18 Key doesn't work 95[...]

128 Microline 390/3 9 1 T urbo/n | Detergent, cleaning the housing 83 Documents, Print Quality 63 Drivers Oki Data W eb Site 69 Operating Systems 69 Dutch (Language) 74 E E-mail address for Oki Data 2 EAN 13 98 EAN 8 98 Ef ficienc y . See T ime , Saving Electrical Requirements 101 Electromagnetic Conformance 125 Emulation 67, 74 Changing 67 Choices[...]

| User’s Guide: English 129 OFF TEAR key 55 T op of Form 47 ON TEAR key 55 T op of Form 45 Rear Feed 75 Saving money with 9 Status (ON or OFF) 44 TEAR key 19, 53 T op of Form 44 W ait T ime 81 French (Language) 74 French Canadian (Language) 74 Front Panel Keys 12, 19, 77 Alternate Functions 19 W on't work 12, 77, 80 Lights 18 Menu Mode 70 G [...]

130 Microline 390/3 9 1 T urbo/n | Installation Customization 22 Interface 97 Parallel 41 Serial Interface (Option) 110 Interleaf Continuous Forms 99, 100 Interleaved 2 of 5 98 Internet 13 Oki Data W eb Site 2, 104, 106, 108 Saving time with 10 In valid (I-Prime command) 80 Italian (Language) 74 Italic 74, 81 Item, Menu Mode 70 Explanations of Item[...]

| User’s Guide: English 131 Menu Mode 70 Changing Settings 73 Entering 71 Exiting 71 Front Panel keys 70 Group 70 Item 70 Explanations 79, 80, 81 Losing setting changes 73 MENU light 70 Moving through 10, 71 Printing the Menu Settings 72 Reset to factory defaults 72 Saving time 10 SEL and SHIFT keys 19 SEL on power up 19 Set (Item Setting) 70 Set[...]

132 Microline 390/3 9 1 T urbo/n | Feeding 14 Loading 30 Paper Out Override 76, 80 Roll Paper 110 Single Sheet 30, 32 Specifications ML390 T urbo 99 ML391 T urbo 100 Static 95 Thickness 101 T ypes, and Printhead Gap 58 W eight 99, 100 W idths 99, 100 Setting in the Printer Menu 76, 80 Paper Feed Continuous to single-sheet feed 57 Cut Sheet Feeder ([...]

| User’s Guide: English 133 Font / T ypeface 64, 97 Front Panel Light 18 PRINT , Menu Mode 70 Print Method 96 Print Mode 74, 80 Print Quality ASCII T est 36 CHARA CTER PITCH key 19 Font Sample T est 35 Front Panel key 19 Highest (LQ) 63 Indicator Lights 18 key doesn't work 95 Medium (Utility) 63 PRINT QU ALITY key 19 Print Speed 79 Proportio[...]

134 Microline 390/3 9 1 T urbo/n | Double width and height 81 Embedded Commands 93 High Speed 63 Italics 81 Problems Files don't print correctly 92 Incorrect fonts print 41, 68, 93 Printer doesn't print 93 Smeared print 94 Strange characters print 41, 68 Strange symbols print 93 Streaked printing 94 Stopping 76, 81, 97 Product Registratio[...]

| User’s Guide: English 135 Front Panel Light 18 RS-232C Serial Interface 97 S Safety , General Information 120 Saving Money . See Money , Saving Saving Time. See Time, Saving Security . control printer access 12 SEL Front Panel Key 19 Front Panel Light Flashes 18 Lit 18 Not Lit 18, 93 Self T ests 34 Serial Interface Option 93, 110 Serial Number [...]

136 Microline 390/3 9 1 T urbo/n | T elephone Support 105 Swedish (Language) 74 Swiss Font / T ypeface 64, 97 Front Panel Light 18 Swiss Bold Font / T ypeface 64, 97 Symbol Sets 74, 80 T T ake-up Knob (Ribbon Cartridge) 27 TEAR Front Panel key 19, 55 Forms T ear-Of f 53 Forms T ear-Of f OFF 55 Fo rms T ear -Off ON 55 TEAR feature 51 does not work 5[...]

| User’s Guide: English 137 Embedded Printer Commands 93 Emulation 93 Extra paper movement 51, 52, 53 Files don't print correctly 92 Front Panel keys 19 won't work 12, 77, 95 Front Panel Lights 18 Print Quality 64 General Information 90 Internet Support 90 List of Problems 91 Locating a service center 108 Menu Setting changes are lost 7[...]

138 Microline 390/3 9 1 T urbo/n | UPC A 98 UPC E 98 USA 74, 79 Utility Front Panel Light 18, 97 Print Speeds 14 Utility Mode Print Quality 63 V V olume High-volume print quality 63 W W ait T ime 76, 81 W arranty Proof of Purchase 107 Registering your printer 42 W eb Site, Oki Data 2 W eight Paper 99, 100 Printer 101 W idth Character 80 Double widt[...]