Palm P100EWW manual

User Guide[...]

Intellectual property notices © 2009 Palm, Inc. All rights re served. Palm, Pr e , Syner gy , and the Palm and Pre logos ar e among the tr ademarks or register ed trademark s owned by or licensed to Palm, Inc. Micr osoft and Outloo k ar e tr ademar k s of the M icr o soft gr ou p of comp anies . Ex change Activ eSyn c Enabled. F acebook ® is a re[...]

Contents 3 Con te n ts Chapter 1 Welcome 6Y o u r P a l m ® Pre™ phone 7W h a t ’ s i n t h e b o x ? 7 Where can I learn more? Chapter 2 Basics 10 Get to know your phone 14 Set up your phone 15 Charge the battery 16 Turn the phone on/off 18 Use gestures: tap, swipe, drag, flick, pinch 22 Open applications 24 Work with applications 27 Enter in[...]

4C o n t e n t s 93 Tasks 97 Memos 98 Clock 99 Calculator Chapter 7 Photos, videos, and music 102 Camera 102 Photos 106 Videos 107 YouTube 109 Music Chapter 8 Web and wireless connections 114 Wi-Fi 117 Location Services 118 Web 122 Google Maps 123 Bluetooth ® wireless technology 125 Use your phone as a modem Chapter 9 Documents 128 Doc View 131 PD[...]

Chapter 1 : Welcome 5 We l c o m e Congr atulations on the pur chase of y our P alm ® Pre TM phone. In this chapte r 6Y o u r P a l m ® Pre™ ph o n e 7 What’ s in the box? 7 Where can I lear n more?[...]

6C h a p t e r 1 : W e l c o m e Yo u r P a l m ® Pre™ p h o n e In one compact and indispensable de vice , y ou now ha ve all o f the following: • An advanc ed wir eless phone running the P alm ® we bO S™ pl a tfo rm • A full sui te of or ganizer applicatio ns: Contacts , Calendar , Memos, and Ta s k s • High-speed data wi th EVDO and [...]

Chapter 1 : Welcome 7 What’ s in the bo x? All of the f ollowing it ems ar e included in the phone bo x: Har dwar e • P alm Pr e phone and pouch • USB ca bl e • AC c h a rg e r • 3. 5mm ster eo headset Pri nt m at e ria l • Get ting Started Guide • Pa l m w a rra n t y • End Us er License Agr eement Wher e can I le arn mor e? • On[...]

8C h a p t e r 1 : W e l c o m e[...]

Chapter 2 : Basics 9 Ba s i c s Y ou’ r e about to disco ver the man y things about your Pa l m ® Pr e™ phone that will help y ou bett er manage y o ur life and ha v e fun, too . As y ou bec ome mor e familiar wi th your phone, y ou’ll want to per sonalize the set tings and add applications to mak e it uniquely yo u rs . But fir st, tak e th[...]

10 Chapter 2 : Basics Get to kno w your phone Slide out the k eyboar d • Hold the phone as shown belo w and gently push up. Fro n t v i e w 1 Earpiece 2 To u c h s c r e e n : T ap and make other gestures directly on the screen. Se e To u c h s c r e e n . 3 Vo l u m e 4 Gestur e are a: Mak e the back gestur e and begin other gestur es her e. See[...]

Chapter 2 : Basics 11 Key b o a rd 1 Orange: Pre ss to enter number s, punctuation, an d symbols that appear abov e the let ter s on the k ey s. See Enter al ternat e keyb oar d chara cter s . 2 Shift: See Ent er uppe r cas e let ter s . 3 Spac e 4 Backs pace 5 Enter : Pr ess t o enter a line r eturn (f or example, in a memo or in an email mes sage[...]

12 Chapter 2 : Basics What ar e all thos e icons? Y o u can moni tor the status o f se ver al i tems using ic ons at the top o f the scr een: Title bar icons and de scr iptions Ite m De sc rip t io n The bat tery is being char ged. The bat tery is fully char ged. The bat tery is lo w . See Char ge the bat tery . Airplane mode is turned on. This mea[...]

Chapter 2 : Basics 13 Bac k v i ew 1 Cam er a fl ash 2 Cam er a le ns 3 Speak er To p v i e w 1 Po w e r : Pr ess to wake up or turn o ff the scr e en. Pr ess and hold to turn your device and all wirele ss services completely off and to tur n your device back on after having turned it completely of f. 2 Ringer switch: Slide to turn the ringer and n[...]

14 Chapter 2 : Basics Set up y our ph one 1 Pr ess and hold the po wer but ton on the upper-r ight corner of y o ur phone until you s ee a logo on the screen (appr oximately fiv e seconds). Please be p atient while your phone s tarts up . 2 F ollow the ons cr een instr uctions to complete setup . T o cre ate a P alm pr ofile, ent er a w ork ing ema[...]

Chapter 2 : Basics 15 Char ge the ba t tery WARN I NG Use only bat teries and c hargers that are approved b y P alm with your phone. F a ilure to use a bat ter y or c harger approved b y Palm may increase the risk that your phone will ov erheat, catc h fire, or explode, resulting in serious bodily injur y , death, or propert y damage. Use of unappr[...]

16 Chapter 2 : Basics • Kee p y our bat tery away fr om direct sunlight and other sour ces of he at. T emper ature s ov er 45 degree s Celsius can per manently r educe the capaci ty and life sp an of any li thium-ion bat tery . • As w it h an y mo b i le p h on e, i f yo u a re i n a n a rea w it h n o w ire l es s c ove rag e, y our phone cont[...]

Chapter 2 : Basics 17 T urn wir eles s servic es of f (airplane mode ) Ai rp la ne m o de tu rn s o ff yo ur ph one as well as the Bluetooth ® wir eless technology and Wi-F i fea tur es. Use air plane mode when you ar e on a plane or anywher e else you need to tur n of f all wir eless services . Y ou can still us e apps lik e C alendar , Contacts [...]

18 Chapter 2 : Basics T urn ev ery thing (the scr een and w ir eless services ) on/ of f • T o turn both the s creen and wir eless s ervices o ff: Pr ess and hold pow e r and tap Tu r n O f f . • T o turn both the s cr een and wir eless servic es back on: P re ss and hold pow e r . Us e gestur es: tap , swipe , dr ag, flick, pinch Gestur es ar [...]

Chapter 2 : Basics 19 Swi p e : A swipe is mo st oft en a hori zont al ges tur e, fr om right to lef t or left t o right. D o it f ast, do it lightly . In a sw ipe , y our fingertip just skims the surf ace of the touchs creen or ge stur e area. One kind o f swipe you’ll use a lot: Bac k . Mak e the back gesture fr o m right to left anywher e in t[...]

20 Chapter 2 : Basics To clo se an applic ation i n C a rd v i e w, f l i ck t h e c a rd u p to wa rd t h e to p o f t he touchscr een. This is called thr owing the car d off the t o p of the scr een. In some applic ations, such as E mail and Mes saging, y ou can thr ow a list it em of f the side of the scr een to delete the i tem. Scr oll g es tu[...]

Chapter 2 : Basics 21 Z oom out to decr ease the siz e of items on the scr een in Email, W eb, Photo s, Doc V iew , PDF Vie w, Google M a ps: Pinch in: Plac e tw o fingers on the scr een and bring them together . Z oom in or out a fixed amount (W eb , Photos ): Double-tap the scr een. Te x t s e l e c t i o n g e s t u r e s T ext sele ction gestur[...]

22 Chapter 2 : Basics Select text: T ap the location to insert the cur sor . Pr ess and hold Shift . Place y our finger anywher e onscr een an d drag y our fing er in the dir e ction you want to sele ct tex t. Dr a g a nd d r o p T ap and hold the item, dr ag i t, and then lift y our finger to dr op it. Sometime s y ou get a visual cue that the ite[...]

Chapter 2 : Basics 23 Open an applica tion in Quick Launch Quick Launch is the bar of fiv e icons that is alw ay s av ailable at the bot tom of Card view and the Launcher . T o open an application fr om Quick Launch, just tap the ic on. Quick Launch can display no mor e than five icons . By de faul t it display s, fr om left to r ight, Phone, Conta[...]

24 Chapter 2 : Basics 2 T o find the app y ou want, swipe up or do wn to see all the icons on a page . Swipe left or r ight to see other pages . 1 Arr ow indic ates t hat yo u can swipe do wn to see partially or fully hidden ic ons. 2 P age indica tor s show t hat ther e are t wo Launc her pages t o the right —swipe right t o see them. 3 T ap the[...]

Chapter 2 : Basics 25 Display al l open applic ations (Car d view) Card view displa ys open applic ations as s mal l card s, so t hat you can easi ly scr oll thr ough them and dr ag them to change their order . • When an application fills the scr een and you w ant to go to Card vie w , pr ess Center . Mo ve amon g open applic ations 1 In C ard vi[...]

26 Chapter 2 : Basics Clos e an applic ation • In Car d vi ew (see Displa y all open applications (Card vie w) ), thro w the car d off the t op of the s cr een. Change the applications that appear in Quick Launch If Quick Launch c ontains fiv e icons, y ou must remo ve an applica tion fr om Quick Launch bef ore y ou can add another one. Y ou can [...]

Chapter 2 : Basics 27 3 T o mov e the icon to another page, dr ag it t o the left or r ight edge of the scr een. Don’ t rele ase the ic on until the new page appear s. Delete an applic ation Y ou can delete applications that y ou hav e installed on y our phone. 1 While pr essing and holding the orange k ey , tap the app icon. 2 Ta p De lete . Ent[...]

28 Chapter 2 : Basics • T urn on Caps L ock: Pr ess Shift twice. Th e C aps Lock sym bo l appear s: . • Tu r n o f f C a p s L o c k : P r e s s Shift . Enter al ternate k eyboar d character s Numbers , punctuation, and s ymbols appear abo ve the let ters on the k eys . T o enter thes e char acters, do one o f the following: • Press t he or a[...]

Chapter 2 : Basics 29 Ente r infor mation in a field Y ou can enter inf ormation in a field by typing or by pasting pr eviously copied inf o r mation (s ee Cut, copy , and past e infor mation ). Applications with text fields support the auto-cor r ect featur e. If the app r ecognizes a co mmon misspelling, it aut o-cor rects the wo r d. T o cancel [...]

30 Chapter 2 : Basics 2 Ta p t h e l i s t i t e m y o u w a n t . Cut, copy , and paste info rmation Y ou can cut or copy any edi table text. T ap the text to insert the cur sor —if the cursor appe ars , y ou can edit the te xt. Y ou can’ t edit text on a web p a ge or in an email mes sage, unle ss i t is a message y ou ar e composing. 1 Selec[...]

Chapter 2 : Basics 3 1 1 T ap the application name in the upper -left corner o f the scr een. 2 T ap a menu item t o open it. If th e menu displa ys a down wa r d-pointing arr ow at the bot tom, it means th at mor e options ar e av ailable. Scr oll the menu to see the addi tional options. Open the connection menu The connection menu lets y ou manag[...]

32 Chapter 2 : Basics 2 Begin typing the s ear ch ter m. As yo u type , sear ch displays an y contact names and application names tha t match the char acter . As y ou continue typing, the s earch r esult s narr ow . 3 Do one of the f ollowing: • T o look up or get in touch wi th someone: T ap a contact name t o open the per son’ s contact infor[...]

Chapter 2 : Basics 33 V iew all y o ur notifications F or most type s of notifications, if y ou do not tap a notification after a few seconds , it becomes an icon in the lo wer -right portion of the scr een. 1 T ap anywher e on the bot tom of the scr een to display y o ur notifications. 2 T ap a notification t o act on i t. If a notification icon h[...]

34 Chapter 2 : Basics Her e is some additional inf orma tion about sy stem updates: • If y ou hav e Wi-F i turne d on and the bat tery has a t leas t a 30% char ge, y our phone automatic ally downloads a sy stem update if one is av ailable— y ou don’ t hav e to do anything. If Wi-F i is not tur ned on when the update becomes av ailable, the P[...]

Chapter 2 : Basics 35 2 If a mes sage appear s stating that a s ys tem update is av ailable, do the fo ll ow i ng : • Ta p Dow nload Now . • When pr ompted, tap Ins tall Now . • After inst allation has finished and the phone re sets , tap Done . 3 If one or mor e application update s ar e available, do one of the fo ll ow i ng : • T ap an i[...]

36 Chapter 2 : Basics 2 Swipe right or le ft on the thumbnails to see f eatur ed and popular applications, or do one of the f ollowing: • To s e a r c h b y n a m e : Ta p Search , enter the sear ch term, and pr ess Enter . • T o view apps in a popular categor y: Under To p Ta g s , tap the categ ory you wan t. • T o br owse apps by c ategory[...]

Chapter 2 : Basics 37 1 Connect y o ur phone to y our computer with the USB ca b le . 2 On y our phone, tap Media Sync . 3 The firs t time you use M edia Sy nc mode, an alert war n s y ou that you cannot make or r e ceive calls or text messages. T ap OK . 4 Y our phone is now in Media S y nc mode. On y our computer , iT unes opens automatically . N[...]

38 Chapter 2 : Basics[...]

Chapter 3 : Transferring Da ta 39 T r ansf er r ing Dat a If y ou hav e data such as contacts or c alendar appointments on an older P alm device or in a desk top or ganizer such as P alm ® D e s kt o p s o f tw a re b y AC C ES S or M icrosoft Out lo ok ® , y ou can tr ansfer that da ta to yo u r Pa l m ® Pr e™ phone. F r om a Windows co mpute[...]

40 Chapter 3 : Transferring Data Da ta tr ansf er o v erview While you ha ve many options f or transf erring data, P alm reco mmends that y ou tak e advantage of the Syner gy fe ature by put t ing y o ur data in an online account —for e xample , if you don’ t have a Google acc ount, we r ecommend that y ou cr eate one and s tor e your data ther[...]

Chapter 3 : Transferring Data 41 1 On y our computer , set up an account on the Google web s it e (go to gmail.com ) or wi th Micr osoft Exchange ( speak to an IT person at y our compa ny). 2 On y our Pr e phone, open Con tac ts . 3 Enter y our user name and pas sw or d for the Google or Ex change acco unt. NOTE Y o u don’ t hav e to go to Cale n[...]

42 Chapter 3 : Tra nsferring Data If you ar e alr eady using Google, F acebook, and/ or Ex change to manage your calendar and c ontacts , then all y ou need to d o i s se t u p o n e o r m ore o f t h es e account s on your phone. NOTE Changes yo u mak e in your F acebook account on the web sho w up on y our phone. Contacts and c alendar ev ents yo[...]

Chapter 3 : Transferring Data 43 NOTE Y o u don’ t hav e to go to Cale ndar to set up y our account there—that’ s done automat ically using the us ername and pass word y ou enter in Contacts . 4 Install a thir d-party applicat ion on y our computer tha t enables y ou to sync wi th Google. Go to palm.com/ m igrate-p re t o lear n about av aila[...]

44 Chapter 3 : T ransferring Data[...]

Chapter 4 : Phone 45 Phone Y ou can ef fectiv el y manage multiple c alls, such as sw apping betw een calls, answ ering a sec ond call, and creating co nference call s with up to two cal lers. Y ou can also wor k with other applica tions while on a call. Yo u r P a l m ® Pr e™ phone helps y ou perform all the se tasks wi th ease . In this chapte[...]

46 Chapter 4 : Phone Make cal ls F or infor mation on turning the phone o ff and back on, see T urn the phone on/ off . Dial using the onscr een dial pad The onscr een dial pad lets y ou make a call wi thout sliding out the k eybo ar d. It is als o useful when y ou need to di al numbers that ar e expr ess ed as let ters and when y ou need lar ge, b[...]

Chapter 4 : Phone 47 Dial using the k eyboar d 1 In the Launcher or Card view , use the ke yboar d to enter the number . Y ou do not need to pr ess the or ange k ey to ente r nu mbers, * , o r #. 2 When y o u finish enter ing the number , tap it to dial. Dial using a speed dial See Assign a speed dial to a c ontact for instr uctions on creating a s[...]

48 Chapter 4 : Phone R ed ial the last number dialed 1 Open Phone . 2 T ap . When the contact name or number appear s at the top of the scr een, tap again to dial. Dial y our national emer gency number T o dial y our national emer gency number (such as 9 1 1, 1 12, or 999), pre ss pow e r to w ak e up the scr een, pre ss Cen ter to displa y Card vi[...]

Chapter 4 : Phone 49 Silence the r inger on an incoming call When y ou silence the ringer on an inc o ming call, y ou can ans wer the c all or let i t ring thr ough to v oicemail. Do one o f the f ollowing: • Press pow er . • Press Vo l u m e . • Slide the ri ng e r swi tch of f (red me ans off). This silences the r inger and any not ifica ti[...]

50 Chapter 4 : Phone If y ou cre ated a reminder in the cont act info of a caller , the reminder appear s as a notifica tion when y ou make a call to or r eceive a call fr om the person. See Assign a r eminder message to a contact . Man age a ca ll Do any of the f ollowing: • Put the c all on speaker phone: Ta p . • Mute the micr ophone so y ou[...]

Chapter 4 : Phone 51 NOTE Y ou cannot se nd or r eceiv e mul timedia me ssage s using a Wi-F i netw o rk. 1 Open the Launcher or Quick La unc h while on a call. 2 T ap the other application. 3 T ap the call notification at the b ot tom of the scr een to retur n to the call scr een. Make a se con d ca ll 1 While on a call, tap . 2 Dial the second ca[...]

52 Chapter 4 : Phone 2 T ap to cre ate the confer ence call. 3 When y ou’ r e done, do one of the f ollowing: • T ap to end all calls. • Ask one of the c aller s to hang up , so y ou can s tay connected to the other caller. L ook up or send a message to a c o ntact When y o u’ re on a c all with a contact, tap the c ontact name to see the p[...]

Chapter 4 : Phone 53 3 Do an y of t he fol lowi ng : • Sw it ch the types of calls disp lay ed: Ta p All Calls or Mis sed C alls . • Call a number: T ap the number . • Sav e the number to Co ntacts: T ap to the right o f the number (s ee Sav e a phone number t o Contacts ). • Vie w a contact entry: T ap to the right of the number . • Dele[...]

54 Chapter 4 : Phone Use a wir ed heads et Y our phone wor ks with heads ets that have a 3. 5mm connector (look f or thr ee color ed bands on the plug). When in doubt, ask the third-p arty heads et manuf actur er if the pr oduct is comp atible with y our phone. If you hear a headset buzz or poor micr opho ne perfor mance, y our headset may be incom[...]

Chapter 4 : Phone 55 Cust omiz e phone set tings Use Phone Pr ef er ences t o customiz e phone set tings. Show c ontact matches By de faul t, when y ou hav e the dial pa d displa y ed but y ou’ r e using the k eyboard to enter a phone number , both numbers and let ters ar e display ed and y our phone perf or ms a se arch of mat ching names in Con[...]

56 Chapter 4 : Phone Use This Dialing P refix: Ent er the pr efix to be added at the beginning o f the dialed number . The combination of pre fix and digits y o u enter must add up to a complete phone number . 5 Ta p Do ne . Exa mp l e : A complete phone number in y our company’ s phone sys tem has 1 1 numbers , for ex ample, 1 -408-5 5 5- 1 12 2[...]

Chapter 5 : Email and other messages 57 Email and other me ssage s Enjo y the eas e and speed of k eeping in touch with friends , family , and colleagues an ywhere y ou can access your w irele ss ser vi ce pr ovid er’ s d ata n etwork or a Wi-F i netw ork. Y ou can send and r eceiv e at tachments as w ell. And k eep the Messaging app in mind f or[...]

58 Chapter 5 : E mail and other messages Ema il How do I send and r eceiv e email on my phone? Use the E mail application on y our phon e to acces s the many email acc ounts y ou hav e: compan y , ISP , and web-based (lik e Gmail). The P alm ® Syne rgy™ featur e makes i t easy to synchr onize all data fr om an online account: By set ting up a sy[...]

Chapter 5 : Email and oth er messages 59 • Mak e sure y our phone is o n and you’ re inside a co ver age area bef ore y ou send or receive messages. If you want delivery of Micr osoft Office Outl oo k ® email using Micr oso ft Dir ect Push, mak e sure tha t y our IT or ganization uses E xchange Serv er 200 7 , or Ex change Server 2003 wi th Se[...]

60 Chapter 5 : Email and other messages 2 The firs t time you open Em ail, do one of the f ollowing: • If this is the firs t email account y ou ar e set ting up: Enter y our username and p asswor d, and tap Sign In . • If y ou hav e alre ady set up an email ac count and want to s et up another one: Ta p Ad d An Acc ount . Ent er y our user name[...]

Chapter 5 : Email and oth er messages 61 2 The firs t time you open Em ail, do one of the f ollowing: • If this is the firs t email account y ou ar e set ting up: Enter y our username and p asswor d, and tap Sign In . • If y ou hav e alre ady set up an email ac count and want to s et up another one: Ta p Ad d An Acc ount . Ent er y our user nam[...]

62 Chapter 5 : Email and other messages Vib rate: Set whether your phone vibr ates when a new message arr ives . Signatur e: T ap to cr eate a signatur e that’ s added to outgoing mes sages (s ee Add a signatur e to outgoing message s for mo re i nfo rm at io n) . Rep l y -t o A d d ress : Enter the addr ess y ou want recipient s to see and r epl[...]

Chapter 5 : Email and oth er messages 63 4 (Op t i o na l ) T a p Fro m to change the email account y ou ar e using to send the me ssage. This op tion appear s o n l y if yo u h ave m o re t h a n on e email account set up on y our phone. 5 In the T o field, do one of the f ollowing to addr ess the me ssage: • Enter a c ontact name , init ials, o[...]

64 Chapte r 5 : E mail and other messages 3 T ap the folder y ou want to check message s for . If synchr onization doesn’ t start, tap . 4 T ap a message to open i t. 5 T ap or in the subject line t o view the next new er or older message. 6 T o view message s f or another account, mak e the back gestur e (see Go up one lev el in an app (back ges[...]

Chapter 5 : Email and oth er messages 65 1 Open the at tachment ( see Open attachm ents ). 2 Do one of the f ollowing: • F or pictures in JPG for mat : Ta p Copy T o Ph ot os . • F or other file type s : Open the applicatio n menu and tap Save As . If the at tachment does not open in an application that has a Save As menu command, y ou cannot s[...]

66 Chapter 5 : Email and other messages Flag or unflag a mess age 1 Open a me ssage . 2 Open the application menu and tap Set fla g or Clear flag . Show or hide me ssage header details 1 Open a me ssage . 2 T ap a recipient name t o show details. T ap again to hide details. Delete a me ssage Deleting a message mo ves i t to your dele ted i tems fol[...]

Chapter 5 : Email and oth er messages 67 2 Do an y of t he fol lowi ng : • Vie w all folders for an ac count: Ta p . • Open a f older: T ap the folder name . • Vie w folder inf ormation such as las t sync and number of mes sages: Open the f o lder , and then tap the f older header . Add a f older as a f avor ite F avo ri tes appear at the t o[...]

68 Chapter 5 : Email and other messages Re o rd e r a c co u n t s 1 Open Ema il . 2 Open the application menu and tap Pr efer ences & Accou nts . 3 T ap and hold the acc ount name, and dr ag the account up or down. This changes the order of the acc ounts in Account List view . R eply to meeting invit ations Y o u can r eceive meeting in vita t[...]

Chapter 5 : Email and oth er messages 69 W ork wi th conv ersations When y o u ex change more than one me ssage with a per son, the message s ar e gr ouped into a c onv ersation. A si ngle c o nv ersation can contain te xt, mult imedia, and IM message s. When y ou start or continue a con v ersa tion, the upper part o f Conv ersation view display s [...]

70 Chapter 5 : Email and other messages 2 Fo r C o n v e r s a t i o n s v i e w, t a p Conversations . F or Buddies view , tap Buddies . 3 In Buddies vie w , tap to expand a buddy lis t. T ap a buddy name to contact that per son. Cr eate and send a te xt or multimedia mes sage Each te xt message can hav e up to 1 40 char acters. If y ou send a te [...]

Chapter 5 : Email and oth er messages 71 • After ent eri ng the message text: O pen the application menu and tap Add pictur e . T ap the album containing the pictur e you w ant and tap the picture , or tap New Photo and tak e the picture . 6 Enter the mes sage text and tap . Use emotic ons in a message T o include an emoticon in a text, mul timed[...]

72 Chapter 5 : Email and other messages R eceive and view te xt and multimedia messages Y o u can vie w pictur es and videos and listen to music files included in a multimedia mes sage. Y o u can sav e pictur es in JPG for mat to y o ur phone for viewing in the Phot os applic ation. 1 Open Messagi ng . 2 T ap a conv ersation to view mes sages. 3 In[...]

Chapter 5 : Email and oth er messages 7 3 Set up an instant mes saging (IM) account T o use an IM acc ount on your phone, y ou must alr eady hav e the acc ount online—such as a GoogleT alk IM account. If y ou have an IM ac count wi th a pr ovider that tak es advantage of the Syner gy featur e, that IM account is automatically added t o y our phon[...]

74 Chapter 5 : Email and other messages 1 Open Messagi ng . 2 Do one of the f ollowing to st art or continue a con ver sation: • In Conver sations or Buddies view , tap to start a new conversa ti on. • In Conv ersations vie w , tap an exis ting conver sation and enter a new message. • In Buddies vie w , tap a buddy name and enter a new messag[...]

Chapter 5 : Email and oth er messages 75 T urn me ssaging notifications on or of f Y ou can set y our phone to sho w a notification and/ or play a s ound when a new mes sage arriv es. Thes e set tings apply to all y our Messaging ac counts . 1 Open Messagi ng . 2 Open the application menu and tap Pr efer ences & Accou nts . 3 T urn ei ther of t[...]

76 Chapter 5 : Email and other messages[...]

Chapter 6 : Personal information 77 Pe r s o n a l i n f o r m a t i o n Yo u r P a l m ® Pre TM phone is all y ou need to or ganiz e y our pers onal infor mation and keep it with y ou wher ever y ou go. Y ou never lose y our infor mation, even if y our bat tery is completely dr ained. All y our per sonal infor mation is back ed up and k ept pr iv[...]

78 Chapter 6 : Personal information Con ta cts How do I get name s and other info into Co ntacts? Y ou hav e a fe w options for get ting contact infor mation to show up in Conta cts. Connect t o an online addr ess book thr ough the Pa l m ® Syn ergy ™ fea tu re : If y ou hav e an addre ss book in an online account tha t wor ks with the S yner gy[...]

Chapter 6 : Personal information 79 Use C o ntacts f o r the firs t time 1 Open Contac ts . 2 Do one of the f ollowing: • T o set up y our fir st online acc ount to sync: T ap the account type , enter the acco unt info rmation, and t ap Sign in . • T o set up a sec ond on li ne acco unt to sync : Ta p Add An Acc ount , tap the acc ount type , e[...]

80 Chapter 6 : Personal information 4 T ap fields to enter cont act details, select a r ingtone for that contact, add notes , or add birthday details for the c ontact. Scr oll to see all of the fields av ailable for c o ntact inf o. 5 T o add detailed name inf ormation—su ch as a pre fix, su ffi x , o r mi d dl e name—open the application menu [...]

Chapter 6 : Personal information 81 2 Sear ch fo r a contact ( see Fi nd a contact ), and tap the contact name. 3 T o edit a contact, tap Edit . 4 In a link ed contact, tap the acc o unt but ton in the upper -right c orner t o edit fields specific to that acc o unt. NOTE The fields that mak e up the contact head er (name, photo , job title, company[...]

82 Chapter 6 : Personal information 3 (O ptional) Do ei ther or both of the f ollowing: • T o enlar ge a fac e or other portion of the pictur e, z oom in by making the pinch-out gestur e. • T o captur e the portion of the pictur e you w ant, tap and hold the pictur e, and then dr ag the portion you want t o the cente r of the onscr een box. Thi[...]

Chapter 6 : Personal information 83 Assign a r eminder message t o a contact If y ou hav e an important message or a question for a contact, y ou can enter a r eminder right on yo ur phone. The ne xt time you and the contact ar e in touch—whether by phone c all, email, or te xt mess age/IM—a notification appear s showing the contact name and a [...]

84 Chapter 6 : Personal information Unlink a contact 1 Open Contac ts . 2 Sear ch fo r a contact ( see Fi nd a contact ), and tap the contact name. 3 T ap the contact name in the header , and tap the contact you want to unlink. 4 Ta p Unlink This Pr ofile . Add a contact entry to the Launcher Assign y our fav ori te contact s to the Launcher , so y[...]

Chapter 6 : Personal information 85 NOTE If you hav e a F acebook entry f or this contact, tap Delete Other Profi le s . Y ou must go to F acebook to delet e this entry . • Delete one entry only in a link ed contact: T ap the displayed c ontact name to open the lis t of all entr ies in the link ed contact. T ap the entry y ou want and tap Delete [...]

86 Chapte r 6 : Personal information Manually s ynchr oniz e Contacts wi th y our online account s If y ou want t o get contacts fr om an online account on y our phone immediately— or upload contact s fr om yo ur phone to the online ac count — y ou can do a manual sync. This synchr onize s Contacts wi th all the accounts y ou hav e set up on yo[...]

Chapter 6 : Personal information 87 T r ansfer calendar e vents using the D ata T ransf er Assistant: When y ou tr ansfer c alendar ev ents fr om deskt op softw are , y ou select which account t o assign tho se e vent s to . Look f or those ev ents in the acc ount y ou select ( see T r ansfer ring D ata ). Enter an ev ent directly in Calendar: See [...]

88 Chapter 6 : Personal information Create a n eve nt Y ou can add an event t o any calendar acc ount exc ept F acebook. If you don’ t specify an account, the ne w ev ent is added to y our def ault calendar . F or infor m ation on man aging your phone’ s time settings, see Date & Ti me . 1 Open Cal en da r . 2 Ta p All or an online account [...]

Chapter 6 : Personal information 89 2 Ta p No Repeat and tap the r epeat interv al. 3 (Op t i o na l ) T a p Custom to define y our own r epeat interval and s e t the end date. Add an alar m to an e v ent 1 While cr eating an ev ent (s ee Create an event ), tap to the right of the ev ent name. T o add an alar m after cr eating an ev ent , tap the e[...]

90 Chapter 6 : Personal information Change the C alendar display Y o u can change the display of Calendar to sho w the events fr om all of yo ur calendar s or just the e v ents r ecorded in one of y our calendars. 1 Open Cal en da r . 2 Do either o f the follo wing : • Ta p All or a calendar name in the upper -right c orner and tap the calendar v[...]

Chapter 6 : Personal information 91 3 Open the application menu and tap Del ete event , and then tap Dele te to confirm. If this event is one of a ser ies of repeating ev ents, tap the option to delete just this ev ent or the entire ser ies. R espond to an ev ent r eminder When an ev ent reminder appear s in the notification bar at th e bot tom of [...]

92 Chapter 6 : Personal information 2 T ap the number to see the participant s’ names . 3 (O ptional) T ap a participant’ s name. If the particip ant is a contact, the contact entry is display ed. If the participant is not a contact, tap Add to Con tacts to add the participant to y our contacts list. Customiz e Calendar 1 Open Cal en da r . 2 O[...]

Chapter 6 : Personal information 93 Stop sy nchr onizat ion of Calendar with an online acc ount If y ou synchr onize calendar e vents wi th an online account, y o u can delet e the account fr om C alendar . This stops synchr onization of calendar ev ents only—if y ou also sync contacts or email me ssages with that online ac count, those continue [...]

94 Chapter 6 : Personal information 3 Ta p . 4 Enter the task name in the T ask name field. T o set the task prior ity , see the next pr ocedure . Set task prior ity , due date, and other details 1 Open T asks . 2 T ap the list containing the task. 3 T ap to the right o f the task name . 4 Set any of the follo wing: Prio rity : High prior ity task [...]

Chapter 6 : Personal information 95 Check of f a task 1 T ap the list containing the task. 2 T ap the box to the left of the task name . Vie w tasks that ar e due today 1 Open T asks . The number to the ri ght of the All T asks field sho ws the total number of task s that are due toda y or ar e ov erdue . The number to the r ight of each task lis t[...]

96 Chapter 6 : Personal information 3 Ta p All , Remaining , or Comple ted in the upper-r ight cor ner , and tap the filt er option y o u want. Or ganiz e y o ur tasks Y o u can change the order o f a task list or an individual task. • T ap and hold the list or task name , an d dr ag the item t o another position. Mo ve a task to a dif fer ent pr[...]

Chapter 6 : Personal information 97 3 Open the application menu and tap Pu rge Co m p le te d . Delete a task or a task list • Thr ow the task or task list of f the side of the scr een and tap Del ete to confirm. Mem os If y ou used the Dat a T r ansfer As sistant and imported not es fr om Outlook on y our desk top to y our phone, those not es ar[...]

98 Chapter 6 : Personal information 2 T ap the lower -right c orner of the s cr een, and tap the ne w color . Delete a memo 1 In an open memo , open the application menu and tap Del ete . 2 Ta p De lete to con firm. Clock Set an alarm Mak e sure s ystem sounds ar e turned on and the r inger swi tch is set t o On, so that the alarm will s ound when [...]

Chapter 6 : Personal information 99 notification f or a 9AM meeting in San Fr ancisco will s o und at noon when y ou'r e in New Y ork ( see Create a n even t ). Mana ge C loc k 1 Open Clock . 2 Ta p . T o change the clock display: Open the application menu and tap Themes. Then tap a theme. T o change the time: See Date & Time . Cancel an a[...]

100 Chapter 6 : Personal inform ation[...]

Chapter 7 : Photos, videos, and music 101 Photo s, video s, and music Y ou can k eep y our fa v ori te photos right on y our Palm ® Pr e™ phone—videos , too . And there’ s no need to car r y an expensiv e MP3 play er; y ou c an play music on y our phone. Simply tr ansf er songs onto y our phone and then listen thr ough the included headset o[...]

102 Chapter 7 : Photos, videos, and music Ca m e r a Ta k e a p i c t u r e Y our phone comes wi th an easy-to-us e 3-megapixel c amer a with an LED flash. Y ou can use the camer a to tak e pictures , and then use the Photos app to view them and send them t o y our fr iends and family ( see Share a pictur e ). T o add a personal touch to y our phon[...]

Chapter 7 : Photos, videos, and music 103 2 T ap the album containing the pictur e , and tap the thumbnail of the pictur e. The Phot o r oll album contains pictur es you ha v e tak en with you r p h o n e ’ s ca m e ra . 3 Swipe left or r ight on the screen t o look at other pictur es in the album. Or ganiz e your pictur es into albums The Photos[...]

104 Chapter 7 : Photos, vi deos, and music 7 Disconnect the U SB cable fr om the comp uter when it is saf e to do so . Add a pictur e to a contact Y o u can also add a pictur e to a contact in the Contact s application ( see Add a photo t o a cont act ). 1 T ap a pictur e thumbnail to view i t full-scr een. 2 If the photo header is hidden, tap the [...]

Chapter 7 : Photos, videos, and music 105 3 T ap and tap Shar e via em ail or Shar e via MMS . 4 Cr eate the email or mul timedia message . Upload a pictur e to the web T o upload a pictur e to a web service such as F acebook or Photobuck et, you must alr eady hav e an account with the s ervice, and y ou must hav e the account s et up on your phone[...]

106 Cha pter 7 : Photo s, videos , and mu sic Dele te a pi ctu re 1 T ap a pictur e thumbnail to view i t full-scr een. 2 If the photo header is hidden, tap the scr een to display i t. 3 Ta p . 4 Ta p De lete to con firm. Vi d e o s Wa t c h a v i d e o T o get videos on y our phone, you c an do any of the fo llowing: • Copy videos fr om your c o[...]

Chapter 7 : Photos, videos, and music 107 Use vi deo play back cont r ol s Playback c ontrols automatic ally appear when you start a video . They disappear aft er a fe w sec onds. T ap the video to manually display or di smiss the contr ols. Dele te a vi deo T o delete a video file fr om y our phone, you mus t put your phone in U SB driv e mode and[...]

108 Chapter 7 : Photos, videos, and music 2 Do one of the f ollowing: • T o sear ch for a video: Ta p Sear ch All Videos , enter a s ear ch term, and pr ess Enter or tap . • T o displa y the mos t highly r ated video s: Ta p Vid eo s and tap Po p u l a r . • T o display the most fr equently viewed videos: Ta p Vid eo s and tap Most Vi ewe d .[...]

Chapter 7 : Photos, videos, and music 109 Music Listen t o music Y ou can list en to music thr ough the speak er on the back of y our phone, thr ough the ster eo headset included with y our phone, or thr ough headphones (s old separ ately). T o get music onto your phone, y ou can do any of the follo wing: • Copy music files fr om your c omputer ([...]

110 Chapter 7 : Ph otos, vide os, and m usic Use music pla yback contr ols S wit ch the Now P laying displa y Y ou can swi tch the display to show the s ongs y o u ar e list ening to by name or by album co ver art. • While y ou are lis tening to a song, tap the he ader to swi tch betw een Play li st v iew and Al bu m Ar t v iew . Sear ch for r el[...]

Chapter 7 : Photos, videos, and music 111 1 Connect y o ur phone and y our computer using the USB cab le . 2 On y our phone, tap USB Dri ve . If pr ompted, tap OK . On your computer , your phone appe ars as a r emo vable dr ive . NOTE On a Wind ows computer , i f the F o und New Hardwar e wi zard opens, click Can c el to close the wizard. 3 Open My[...]

112 Chapter 7 : Photos , videos, and music[...]

Chapter 8 : W eb and wireless conn ections 113 W eb and wir eles s connections Wi th your wir eless service pr ovider’ s net wor k and y our phone’ s web br ows e r , you can tak e the web wi th y ou almost anywher e y ou go . Y ou can use y our phone’ s Wi-F i fea tur e to c onnect to a public, w or k, or home netw ork. The Bluet o oth ® wi[...]

114 Chapte r 8 : Web and wireless connections Wi-F i What is a Wi-F i connection? Many en vir onments, such as c o r por ate of fices, c of fee shops , airports, and libr aries, o ff er access t o a Wi-F i networ k. A Wi-F i netw ork is a wirele ss local ar ea networ k (WL AN). Y our phone supports W -F i connectivi ty based on the 802. 1 1 standar[...]

Chapter 8 : Web and wireless connections 115 • F r om any sc r een: Open the connection menu , tap Wi-Fi , and tap Tu r n o n Wi-Fi or Tu r n o f f W i - F i . If y our phone finds the netw ork y ou want, tap the netw ork name to c onnect to i t. Otherwise, s ee Connect to a ne w open netw ork and Connect to a new sec ure n etwo rk . Connect to a[...]

116 Chapter 8 : Web and wireless connections • If the netw ork y ou want is not display ed: Ta p Join netw ork and enter the netw ork name . F ollow steps 4 t o 7 . 4 Ta p t h e Secu rity field, and then tap the netw or k type: Open , WP A -per sonal , WEP , or Ente rpri se . 5 Ta p Connect . 6 A ser ies of diff erent scr eens appears depending o[...]

Chapter 8 : Web and wireless connections 117 When Automatic IP Set tings are o ff: Y ou can manually configur e the IP add r ess. 4 If y ou tur ned automatic IP s et tings off , enter any of the f o llowing: IP Addr ess , Subnet A ddr ess , Gateway , and/ or DNS Serv er (a ddresses #1 and #2). 5 Ta p Do ne . Lo c a t i o n S e r v i c e s The L oca[...]

118 Chapter 8 : Web and wireless connections We b Go to a web s it e The web bro wser on your phone is cap able of displaying mos t web cont ent. The br ows er fe atures the la tes t web s tandar d technologies such as HT ML 4. 01, C SS 2. 1, Ajax, and Jav aScript. I t do es not support plug-ins such as Flash or Jav a applets. 1 Open We b . 2 Enter[...]

Chapter 8 : Web and wireless connections 119 Navigat e a w eb page • Mo ve ba ck thr ough pr eviou sly view ed pages: T ap or mak e the back gestur e fr om right t o left anywher e in the ges tur e area. • Mo ve f orward thr ough pr eviousl y view ed page s : T ap or ma k e th e forw ard ge stur e fr om left to r ight anywher e in the gestur e [...]

120 Chapter 8 : Web and wireless connections Cr eate a bookmar k 1 Open the page y ou want to bookmar k. 2 Open the application menu and tap Add Bookmark . 3 Enter an y of the f ollowing: Ico n : T ap the curre ntly display ed bookmark icon. Then tap , hold, and dr ag the web page to us e a dif ferent portion of the p age as the bookmark icon. Y ou[...]

Chapter 8 : Web and wireless connections 121 E dit, r eorder , or dele te a bookmark 1 Open the application menu and tap Bookm arks . 2 Do one of the f ollowing: • Edit : T ap t o the right of the bookmark name. E nter the new icon, ti tle, or URL and tap Sa ve Bookmar k . • Reo rd e r : T ap, hold, and dr ag the bookmark. • Dele te: Thr ow t[...]

122 Chapter 8 : Web and wireless connections Custo mi ze web br owser settings 1 Open We b . 2 Open the application menu and tap Pr efer ence s . 3 Set any of the f ollowing: Block P opups : Pr events websit es fr om opening up new bro wser window s. T ap Ye s to turn Block P opups off . Accep t Cook ies: Allow s cookies fr om any websi te y ou vie[...]

Chapter 8 : Web and wireless connections 123 Bluetooth ® wir eles s technology What is Bluetooth ® wir eles s technology? Wi th the Bluetooth ® wir eless technology on y o ur phone, you can c o nnect to a number of Bluet o oth devic es, including a hands-fr ee device such as a heads et or car k it (s ee Set up and use a Blueto oth ® hands-fr ee[...]

124 Chapter 8 : Web and wireless connections • The scr een displays a passk ey gener ated by y our phone: En ter th e displayed p assk ey on the other device. • The scr een pr ompts y ou to enter a p asske y: Check the documentation that c ame with the other de vice to s ee if there's a r equired p assk ey . If so, ent er that passk ey on [...]

Chapter 8 : Web and wireless connections 125 2 T ap the connected device name to disc onnect fr om it. Or tap another device name t o disconnect fr om the curr ent device and connect to the new device . Dele te a d evi ce Deleting a devic e means you end the r elationship you cr eated bet ween y our phone and the device . This means that y o u will[...]

126 Chapter 8 : Web and wireless connections[...]

Chapter 9 : Documents 127 Doc u m e nt s Yo u r P a l m ® Pre TM phone enables y ou to tak e your of fi ce wi th y ou— including your M icro soft Office files. Y ou can view and sear ch Micr osoft W ord, E xcel ® , and Po w e r Po i n t ® files on your phone . Y ou can also view PDF file s on y our phone. In this chapter 128 Doc V i ew 131 PD [...]

128 Chapter 9 : Documents Doc View With Doc View , you can view Mic r osoft W ord, Ex cel ® , and P ow erP oint ® files on yo ur phone. Open a file Y ou can view a file tha t y ou copy fr om y our computer ( see Cop y files betw een your phone and y our computer ) or r eceive as an email a t tachment (s ee Open attachm ents ). Y ou can view files[...]

Chapter 9 : Documents 129 2 T ype the text you want to find and pres s En ter or tap . The first instance o f the te xt appear s highlighted. 3 F ind the next ins tance: Ta p . F ind the preceding ins tance: Ta p . 4 T o exi t search, open the application menu and tap Fin d . Sav e a file wi th a new name 1 Wi th the file open, open the application[...]

130 Chapter 9 : Documents 1 T ap the text or footn ote in dicator to open the comment, endnote , or fo ot n o te. 2 T o close the c omment, endnote , or footnote , tap outside i t. Select a r ow or c olumn in an Ex cel ® spr eadsheet • T ap the r ow header or column heade r . R esize r ows or c olumns in a spreadsheet 1 Open the application menu[...]

Chapter 9 : Documents 131 S wit ch among sheets Do one o f the f ollowing: • T ap or to mov e to the next or pr evious sheet. • Open the application menu and tap W ork sheets . T ap the sheet. • T ap the curr ent sheet number in the low er-left c orner o f the scr een. Enter the page number y ou want to jump t o and pre ss Enter . V iew c omm[...]

132 Chapter 9 : Documents 2 T o sear ch for a file , type the name . T ap the file when it appe ars. If the PDF file was cr eated wi th a passw ord, enter the pass wor d to open the file. 3 T o open a second file: Open the applica tion menu and tap Open . T ap the file. Mo ve ar ound in a file • Go to the ne xt or pr eceding page: Ta p o r . • [...]

Chapter 9 : Documents 133 Sav e a file wi th a new name 1 Wi th the file open, open the application menu and tap Save As . 2 Enter the ne w file name and tap Save As . Shar e a file 1 Wi th the file open, open the application menu and tap Sh ar e . 2 Cre ate the email message and tap . V iew bookmar ks If a PDF file w as cr eated wi th bookmar ks ,[...]

134 Chapter 9 : Documents[...]

Chapter 10 : P reference s 135 P r ef er ence s Ther e ar e lots of w ay s to mak e your P alm ® P re™ phone wor k bet ter f o r y o u. P ersonaliz e your phone to mak e it match y our life style . Y ou can easily customiz e many f eature s of y our phone lik e the wallpaper , scr een brightness , ringt one for incoming ca lls, and mor e. In thi[...]

136 Chapter 10 : Preferences Ba c ku p Ba ck up y our inf ormation A Palm pr ofile conn ects your phon e to Palm to ge t au tomat ic up dates, ba ck up y our data, and mor e. Y ou cr eate a P alm pr ofile when y ou set up y our phone. Y our phone backs up the c ontacts , calendar ev ents, task s, and memo s that ar e in your P alm pr ofile account,[...]

Chapter 10 : Preferences 137 Calendar E v ents in y our P alm pr ofile acco unt. User name and passw ord f or accounts lik e Google that sync calendar ev ents online. Pr ef erenc es ( see Customiz e Cal en da r ). E vents in online account s. P a ssw ord for F acebook acco unts. Contacts Contacts in yo ur P alm pr ofile acco unt. User name and pass[...]

138 Chapter 10 : Preference s Update y our P alm pr ofile set tings Y o u can edit y our pr ofile inf orma tion at any time either on the w ebsi te or on y our phone. In the ev ent that your phone is los t or stolen, y ou can go to y o ur Pa l m p rof i l e o n pa lm.com and, fr om there , eras e the data on y our phone. IMPORTANT T o ensure that t[...]

Chapter 10 : Preferences 139 Date & Ti m e Y o u can s et y our phone to adjust the dat e and time aut omatically to the local dat e and time wher ev er y ou ar e , or you c an turn this f eatur e off and enter this information manually . 1 Open Date & Tim e . 2 Set any of the f ollowing: Time F o rm at : Set whether to use a 12-hour or a 2[...]

140 Chapter 10 : Prefere nces the pr ompts to sign in to y our P alm pro file again befor e you can us e y our phone. IMPORTANT Y ou should perform a manual backup o f your data be for e r eset ting y our phone (s ee Back up y our infor mation ). 1 Open Device Info . 2 Ta p Phone Re set Options . 3 Do one of the f ollowing: • Er ase all data fr o[...]

Chapter 10 : Preferences 141 Use C ertificate Ma nager Certific ates a r e digi tal documents that ar e used to authentica te and ex change informat ion on netw ork s. Certificate s can be issued f or a user , a device, or a service. Add a certific ate fr om USB Dr ive st or age Y ou can install a certificat e that is loc ated in the U SB Dr iv e s[...]

142 Chapter 10 : Preference s 2 Ta p t h e l a n g u a g e . 3 If a r egion list is display ed, tap the r egion. 4 Confir m you w ant to use the new language , or rev ert to the original language. Y our phone r eset s after y ou select a new language. Y ou d o not lose an y data or applic ations fr om the re set. Scr een & L ock Change scr een [...]

Chapter 10 : Preferences 143 1 Open Scr een & Loc k . 2 In Swi tch Applications , tap On or Off . Set options for unlock ing the scr een The scr een locks five sec o nds after it turns o ff automa tically , or immediately if y ou tur n the scr een off manually . Use Secur e Unlock if yo u want t o r equir e a PIN or a pas sw or d to unlock the [...]

144 Chapter 10 : Preference s 1 Open Sounds & Ringt ones . 2 In Ringer S wit ch Off , tap On or Of f to set whether y our phone vibr ates when y o u slide the ringer s witch of f. 3 Under Ringer S witch O n , set any of the f ollowing: Ringtone: Select the ringtone f or incoming calls ( see Sele ct th e ringt one f or incoming c alls ). T a p ,[...]

Chapter 11 : Troubleshooting 145 T r oubleshooting Al though we can’ t anticipate all the ques tions y ou might hav e , this chapter pr ov ides answ ers to so me of the most co mmonly ask ed questions. F or additional infor mation and answer s to other common ques tions, visi t palm .com/ su ppo rt. In this chapter 1 46 F or users of other P alm [...]

146 Chapter 11 : Troubleshooting Fo r u s e r s o f o t h e r P a l m ® de vice s I want t o trans f er my dat a fr om my comput er If y ou pre viously s ynchr oniz ed data fr om a Palm ® smartphone—such as contacts or calendar ev ents—with a desk top or ganiz er such as P alm ® Des k top by A CCESS or M icr os oft O utlook ® , y ou can do [...]

Chapter 11 : Troubleshooting 147 2 Slide y our thumbnail or a cr edit car d between the back c ov er and the phone, starting at the bot tom and moving halfwa y up one side until y ou hear the clasp (x) r elease . 3 Repe at st ep 2 to r elease the clasp (y) on the other side of the phone. 4 Lift of f the back co ver . 5 Rem ove t h e ba tte ry by pu[...]

148 Chapter 11 : Troubleshooting 9 Pr ess and hold the po wer but ton on the upper-r i ght corner of y o ur phone until you s ee a logo on the screen (appr oximately fiv e seconds). Please be p atient while your phone s tarts up . I can't get my s cr een to tur n on after remo ving and replacing the bat ter y Remo ving the bat tery turns of f [...]

Chapter 11 : Troubleshooting 149 I can’ t get the back co v er back on 1 P osi tion the back co ver o ver the phone and gently pr ess the t op two clasps (a), loca ted at the to p cor ners . Then pr ess the t wo clasps (b ) halfway do wn either side o f the phone. 2 Slide out the ke yboard ( see Slide out the k eyboar d ), and then pre ss the tw [...]

150 Chapter 11 : Troubleshooting 2 If the scr een does not re spond to taps at all, pr ess and hold power and slide the rin ge r switch thr ee tim es to r estart y our phone. Please be patient while y our phone starts up . Applications ar e running slo wer than usual 1 Press Center to display Card vie w . 2 Scr oll thr o ugh the car ds and note how[...]

Chapter 11 : Troubleshooting 151 Phone Signal str ength is we ak Become f amiliar with low c over age ar eas where y ou live , commute , wor k, and play . Then y ou know when to expect signal-s tr ength issues . • If you’ re standing, mo ve about 3 meter s in any dir ection. • In a building, mo ve ne ar a window . Open any met al blinds. • [...]

152 Chapter 11 : Troubleshooting • Confir m that no obstr uctions, including y our body , are betw een the phone and y our hands-fr ee device. F or example , mo ve y our phone to the same side of y our body as y our hands-fr ee devic e . My phone hangs up when I hold it t o my e ar Y o u may be accidentally pr essing the ons cr een but ton with y[...]

Chapter 11 : Troubleshooting 153 • Not all hands-fr ee featur es w ork wi th every hands-fr ee device . Check the documentation that came wi th your hands-fr ee device or the manufactur er’ s website f or featur e- compatibility inf ormation specific to y our devi ce . S y nchr onization What is s ynchr onization? Anytime y ou are in E mail, Ca[...]

154 Chapter 11 : Troubleshooting If yo ur Outlook data is associated wi th a Micr osoft Ex change ActiveSync account, y ou can s ynchr onize the inf o wirele ssly wi th Exchange ActiveS ync. I hav e an Ex change ActiveS ync ac count at w ork, but my data is not being downlo aded to my phone Check with y our sy stem administr ator to obtain or v eri[...]

Chapter 11 : Troubleshooting 155 Ema il I hav e pr oblems using my ac count Occ asionally y o u may e xperienc e pr oblems using an email account aft er y ou set i t up. If y ou follow ed the account setup pr ocedure ( see Set up email ) and ar e experiencing pr oblems using the account, ver ify that the account complies wi th y our email pr ovider[...]

156 Chapter 11 : Troubleshooting Messa gi n g I can’ t tell if data services ar e available The fo llowing ic ons appear in the title bar to indicat e whether data servic es ar e av ailable. If y ou don’ t see one of the se icons , you cannot open a data connection: I can’ t send or r eceive t ext or mul timedia message s • Mak e sure that [...]

Chapter 11 : Troubleshooting 157 We b I can’ t tell if data services ar e available The fo llowing ic ons appear in the title bar to indicat e whether data servic es ar e av ailable. If y ou don’ t see one of the se icons , you cannot open a data connection: My phone won’ t connect to the Internet Y our phone supports EvDO , 1x RTT , and Wi-F[...]

158 Chapter 11 : Troubleshooting and r ead the actual web addr ess in the addr ess b ar . Then enter the actual addr ess in your phone’ s br owser . An image or map is too small on my scr een Do ei ther of the f ollowing: • T o swi tch to landsc ape mode to see mor e of the image , tur n the phone on it s side. • T o z oom in on the image, pi[...]

Chapter 11 : Troubleshooting 159 one y ou wer e expecting. If y ou can’ t find a match, check the link ed contact to mak e sure the cor rect pr ofile is set as the pr imary pr ofile ( see Link a contact ). Ca m e r a Her e are some tip s f or taking good pictur es wi th the camer a: • Clean the camer a’ s lens with a so ft, lint-fr ee cloth. [...]

160 Chapter 11 : Troubleshooting phone. Infor mation fr om online account s you s ynchr onize wi th—such as Google or Micr oso ft Ex change ActiveS y nc—is r estor ed to your phone also . A full er ase deletes ev erything deleted by a partial er ase , plus ev erything y ou stor ed in y our phone's USB D riv e (p hotos, videos, music, docum[...]

Chapter 11 : Troubleshooting 161 Get ting more help Contact the author or v endor of any third-p arty soft war e if you r equire further assistanc e. Nei ther Palm nor y our wireles s service pr ovider pr ovide s technical support for applications that ar e not built into y our phone. Mak ing r oom on y our phone If y ou stor e a lar g e number of [...]

162 Chapter 11 : Troubleshooting[...]

Terms 163 Te r m s airplane mode A mode in which all the wir eless servic es on y our phone are tur ned off . Wir eless service s include the phone used f o r making and r eceiving calls, the Wi-F i featur e, and Bluetooth ® wirele ss technology . See Tu r n w i r e l e s s ser vi ces off (a irpl an e m ode) . application menu A menu that contains[...]

164 Terms dashboard A list o f all y our notific ations. When one or mor e notification icons appe ar at the bot tom of the scr een, tap the icons to open the dashbo ar d. T ap a dashboar d item to act on it. See also notifica tion . Data T ransfer Ass ist an t A tool that allo ws you to do a one-w ay tr ansf er of inf ormation such as contacts and[...]

Terms 165 P alm pro file account An acc ount y ou can use t o assign contacts and c alendar ev ents you cr eate on y our phone. P alm pro file i tems ar e included in the daily back up of infor mation to your P alm pr ofile but do not synchr onize with an y of your online accounts . S ee also Pa l m p ro f i l e . pinch A gestur e used to go in for[...]

166 Terms[...]

Regulatory and Safety Information 167 R egulatory and Sa f et y Inf ormation FC C Statements This equipment has been test ed and found to co mply with the limits for a Clas s B digita l device , pursuant to p art 15 of th e FC C Rule s. These limit s are designed to pr ovide reasonable pr otect ion against harmful interfer ence in a residential ins[...]

168 Regu latory an d Safety Informat ion IC: 3905A -CASC This Class B digi tal appar atus complies wi th C anadian ICES-003 . L ' utilisation de ce disposi t if est aut orisée s eulem ent aux conditions suivante s : (1) il ne doi t pas pr oduire de br ouillage et (2) l' utilisateur du disposi tif doit étr e prêt à accepter t out br ou[...]

Regulatory and Safety Information 169 M-Ratings : Phones r ated M3 or M4 meet FC C requir ements and are lik ely to gener ate less interfer ence with hear ing devices than phones that are not labeled. M4 is th e bett er /higher of the two r atings. T -Ratings: P hones r ated T3 or T4 meet F CC r equir ements and ar e lik e ly to be m ore u sable wi[...]

170 Regulatory a nd Safety Inform ation P ower Specifications Use only P alm-appr oved po wer ac cessor ies such as A C-power adapter s and bat teries . Unauthorized and non-appr ov ed bat teries will NOT oper ate with the Palm phone. A C P ower Ad apter sour ce: Pa l m P art Number: 157 - 10108-00 / 157 - 101 14-00 Input R ating: 1 00-2 40 V ac, 5[...]

Regulatory and Safety Information 171 Audi o Safe ty: This phone is capa ble of pr oducing loud noises which ma y damage your hear ing. When using the spe ak erphone fea tur e, i t is recommended th at yo u place y our phone at a safe distance from y ou r ear . Other Me dical Devices, H ospitals: If you use any other personal medical device, consul[...]

172 Regulator y and Safety Inform ation Email: info@audiology .or g Internet: www .audiology .or g National Ins titut e on Deafnes s and Other Communication Dis order s National Institutes of Health 31 Center Dr ive, MSC 2320 Bethes da, MD USA 2 0892-2320 V oice: (301) 496-7 243 Email: ni dcdinf o@nih.go v Internet: ht tp:/ / www .nidcd.n ih.gov /h[...]

Regulatory and Safety Information 173 7 Do not en gage in st re ssfu l or emotional con ver sations that may div ert your a t tention fr om the r oad. 8 Dial yo ur national emer gency number to r eport seri ous emer gencies. This is a fr ee call fr om you r p ho n e . 9 Use y our phone to help other s in emergen cies . 10 Call ro adside assistanc e[...]

174 Regulatory a nd Safety Informat ion ESD-susc eptible equipment E ven a small amount of E SD can harm cir cuitry , so when wor king with elect r onic devices , take measur es to help pr otect your elect r onic devices, including y our P alm device , from E SD har m. While Palm has built pr otections a gainst ESD into it s pr oducts, ESD unfortun[...]

Specifications 175 Specifications Specifications Ca t eg ory D es cr ipt ion Rad io • CDMA2000 digi tal dual band • Ev D O Re v A a n d 1 x R T T Phone featur es • Speak erphone • Hands-fr ee heads et jack (3. 5 mm ster eo, 3-barr el connector ) • Micr ophone mute option • TTY -c omp at ibl e • Ringer swi tch Pr oc es so r technologie[...]

176 Specification s Included web OS applications • App Catalog • Cal cu la to r • Cal en da r • Cam er a • Conta cts • Document V iew ers (DOC, XL S, PPT , PDF) • Emai l • Memos • Mes saging (integr ated SMS , MMS, and IM) • Music • Phone • Photos • Ta s k s • Vid eos • We b Included additional applications • Google [...]

Index 177 Inde x NUMERICS 112 phone numbers 48 1xRTT data networks 156 911 phone numbers 48 999 phone numbers 48 A AC charger 7 accented characters 28 Accept Cookies option 122 accounts See also individual account types 153 Palm profile 43 , 136 removing online 153 synchronizing online 153 uploading pictures 105 Acrobat Reader files. See PDF files [...]

178 Index troubleshooting 146 – 149 battery icon 15 blank screens 149 Block Popups option 122 Bluetooth devices adding 54 , 123 connecting to 123 , 124 deleting 125 disconnecting from 12 4 discovering 124 making phone calls and 54 passkeys for 123 renaming 125 troubleshooting 151 , 152 turning on and off 123 Bluetooth technology 54 , 123 See also[...]

Index 179 Wi-Fi connections 116 – 117 cutting text 30 D dashboard 163 data service ico ns 156 , 157 data serv ice providers 155 Data Transfer Assistant 41 , 78 , 87 , 164 dates 94 , 139 See also calendars Day view 90 default account Calendar 92 Contacts 85 Email 67 Default Event Duration option 92 Default Event Reminder option 92 default settings[...]

180 Index creating multiple 59 deleting 62 reordering 68 setting preferences for 61 –?? settin g up 58 – 61 specifying as default 67 troubleshooting 154 , 155 email addresses changing 138 entering 61 , 63 saving 65 Email application 58 – 68 email service providers 59 , 155 emergency phone numbers 48 erasing data from phone 139 ESMTP authentic[...]

Index 181 information accessing 6 , 153 backing up 136 deleting 139 entering 119 importing 153 linked contacts 83 losing 159 protecting 136 restoring 159 retrieving 6 saving 80 transferring 39 , 146 installing third-party applications 35 , 160 updates 33 – 35 instant messages changing account information 74 changing online status 74 creating 73 ,[...]

182 Index Network time option 139 Network time zone option 139 networks 114 , 115 , 116 New card command 118 notes 89 , 94 notifications 11 , 32 defined 164 displaying 143 receiving messages and 61 , 75 responding to 150 selecting contacts from 49 silencing sounds for 49 troubleshooting 156 Now Playing list 110 numbers 28 , 46 , 99 O Office Outlook[...]

Index 183 uploading 105 pinch in gesture 20 , 164 pinch out gesture 20 , 164 PINs 143 play lists 110 Play sound option 61 playing music 110 videos 107 , 108 voicemail messages 49 Playlist view 110 podcasts 36 POP email accounts 155 power accessories 170 power button 13 , 16 PowerPoint files 128 power-saving feature 152 Pre phone. See Palm Pre phone[...]

184 Index spelling errors 29 spreadsheets. See Excel files static 151 , 152 stereo headsets 53 , 54 storage space 161 streaming music 109 videos 107 swipe gest ure 19 , 165 Sym key 11 , 165 symbols 28 Sync deleted emails option 62 Sync Now option 85 synchronization defined 153 desktop software , Google, and phone 42 desktop software, Wi-Fi, and pho[...]

Index 185 Outlook 2007 41 transferring info from desktop software 41 voicemail listening to 49 sending calls to 49 settin g up 49 volume adjusting for phone calls 50 ringtone 144 system sounds 143 troubleshooting 151 VPN server connections 60 W waking up screen 16 wallpaper 104 , 142 See also Card view weak signals 151 web addresses 118 , 119 , 120[...]

186 Index[...]