Panasonic 524X07801B manual

524X07801B Issued 6/11/98[...]

FCC W arning Ba tt e r y Re cycl i n g S tat e men t The contents of this document are subject to c hange without not ic e and do not constitute a commit men t on the part of Panasonic T el ecommuni cation Syste ms Company (P TSC). Every eff ort has be en made to e nsure the accur acy of this document. However, due to ongoing product improvements a[...]

576-1 3- 700 DBS 576 (USA), Re vised 6/11/ 98 3 Contents Chap ter 1 . About This Ma nua l . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Chap ter 2 . List o f Fea tures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Chap ter 3 . Syste m Fe atures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 AEC [...]

Conten ts Sectio n 700 - Opera tion 4 DBS 576 (USA), Re vised 6/11/ 98 576-13-700 Distinc tive Ringing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Door Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Door Box Sensor . [...]

Secti on 700 - Operation Content s 576-1 3- 700 DBS 576 (USA), Re vised 6/11/ 98 5 Trunk Access Gro ups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Virtua l Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Virt ual Port u sed [...]

Conten ts Sectio n 700 - Opera tion 6 DBS 576 (USA), Re vised 6/11/ 98 576-13-700 Call Fo rwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 Call Forwarding- All Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 Call Forwarding - [...]

Secti on 700 - Operation Content s 576-1 3- 700 DBS 576 (USA), Re vised 6/11/ 98 7 Multi -CO (MCO) Appearan ces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165 Messa ge Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166 Messa ge Waiting / Call[...]

Conten ts Sectio n 700 - Opera tion 8 DBS 576 (USA), Re vised 6/11/ 98 576-13-700 System Hold. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214 Float ing Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215 Excl[...]

Secti on 700 - Operation Content s 576-1 3- 700 DBS 576 (USA), Re vised 6/11/ 98 9 Atten dant Group Ca lls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253 Busy Ov erride . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254 Callbac k Request . . . [...]

Conten ts Sectio n 700 - Opera tion 10 DBS 576 (USA), Re vised 6/11/ 98 576-13-700 Chap ter 8 . ARS an d TRS O pera tion . . . . . . . . . . . . . . . . . . . . . . . . 291 Intr oduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291 Detailed Descriptio n . . . . . . . . . . . . . . .[...]

576-13- 700 DBS 576 (USA) , Revi sed 6/11/98 11 Chapter 1 . About This Manua l If you are usin g t his manua l for a single System, make note of its soft w are ver sion in the following tabl e. This information may be re feren ced by t ec hnicians or owners of the Syst em. Or ganiz ati on This manual conta ins detaile d descri ptions of featur es .[...]

12 DBS 576 ( USA) , Re vis ed 6/11 /98 576-13-70 0 Chapte r 1. Abou t Thi s Manual Sectio n 7 00 - Opera t i on Ab bre viation List ACD Automatic Call Distri butor ARS Automatic Route Selection BGM Background M usic BLF Busy Lamp Field BRI Basic Ra te Inter fac e CFW D Call F orw ard COS Class of Service DDI Direc t Inwar d Dial DIL Direc t In Line[...]

576-13- 700 DBS 576 (USA) , Revi sed 6/11/98 13 Chapter 2. List of Features This c hapter contain s the followi ng tabl e s whic h lis t the feature s avail able with the Syste m: T ab le Page System Featur es 14 Maint en a n ce Fea tur es 15 Extens ion Features 16[...]

14 DBS 576 ( USA) , Re vis ed 6/11 /98 576-13-70 0 Chapte r 2. List o f Feature s Sectio n 7 00 - Opera t i on T able 1. Syste m Feature s T opi c Page AEC Discon nect 22 Atte ndant Groups 22 Atte ndant Groups 22 Au to ma ti c Cal l D is tr i but o r 23 Au tom ati c Ro ut e S ele ct ion 24 Autom atic T runk t o T runk T ransf er 25 Bac kground Musi[...]

Secti on 700 - Operation Cha pter 2. List of Feat ures 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 15 T able 2. Maintenan ce Featu res Po wer O n Maint e nance 58 Prog ramming Devi ces 59 Ringi ng Modes 59 SSD TRS Ove rride 63 Sta t ion Me ssa ge De ta il R e cor din g 63 Sta t ion Me ssa ge De ta il R e cor din g 63 Ringi ng Modes 59 T runk Ac[...]

16 DBS 576 ( USA) , Re vis ed 6/11 /98 576-13-70 0 Chapte r 2. List o f Feature s Sectio n 7 00 - Opera t i on T able 3. Extens ion Feat ures T op ic Page Accou nt Codes 112 Atte ndant Group Ca lls 115 Au to R e peat D ial 116 Bac kground Musi c 116 Bus y O ve rri d e 117 Call back Re quest 119 Call F orwardi ng 120 Call Ho ld 124 Call Ho ld 127 Ca[...]

Secti on 700 - Operation Cha pter 2. List of Feat ures 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 17 One-T ouch K eys 173 Onhook Dia ling 175 P aging 176 Re se t Ca l l 17 7 Ringi ng Line Pref erence 178 Sp ee d D i al in g 179 T imed Remi n der Call 189 T ru nk Acc ess 190 T ru nk Queui ng 194 V a riab le Mode 195 V oic e Re cogniti on 197 Vo[...]

18 DBS 576 ( USA) , Re vis ed 6/11 /98 576-13-70 0 Chapte r 2. List o f Feature s Sectio n 7 00 - Opera t i on[...]

576-13- 700 DBS 576 (USA) , Revi sed 6/11/98 19 Chapt er 3. System Fe atures System Features are either a vailable on a system- w i de basis or a id in the overa ll a dminist rati on of the System. This c hapter contain s detail e d desc riptions of the foll owing Sys tem Feat ures: T opic Page AEC Discon nect 22 Atte ndant Groups 22 Atte ndant Gro[...]

20 DBS 576 ( USA) , Re vis ed 6/11 /98 576-13-70 0 Chapte r 3. System Feat ures Sectio n 7 00 - Opera t i on Day/Ni ght Syste m Mode 37 Manua l Day/ Night Mo de 38 Autom at ic Day/Nig ht Mode 39 Dig i ta l Pa d 40 Direc t Inwa rd Sys tem Access 40 Dist incti ve Rin ging 41 Door Box 42 Door Box Se nsor 43 Exte nsio n In terfa ce 43 Digit a l K ey T [...]

Secti on 700 - Operation Chap ter 3. System Feat ure s 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 21 Ringi ng Modes 59 Day 1/ Day 2/Ni ght Ringi ng 60 Day 1/ Day 2/Ni ght Dela yed Ri nging 60 DID Day/Nigh t Ringing 61 DID Day/Nigh t Busy/De la yed Ringi ng 61 Busy Lam p F iel d Ringing 61 Busy Lamp Fiel d Delayed Ringi ng 62 Sl ide Ri nging 62[...]

22 DBS 576 ( USA) , Re vis ed 6/11 /98 576-13-70 0 Chapte r 3. System Feat ures Sectio n 7 00 - Opera t i on AEC Disconne ct Description This fea ture allows the Syste m to send a disc onne ct signal of 1 sec ond to an anal og device indica ting that the ca lli ng party h as hung up ( te rminated t he call). Th is feat ure is u se ful with a Third-[...]

Secti on 700 - Operation Chap ter 3. System Feat ure s 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 23 • The pilot number for an att endant gr oup is fle xibl e ( i.e., any exte nsion nu mber can be d esignate d as the pilot [ not a real extension] ) . • If a member of the atte ndant group has Do-Not- Disturb (DND) or Call Fo rwarding - Al l[...]

24 DBS 576 ( USA) , Re vis ed 6/11 /98 576-13-70 0 Chapte r 3. System Feat ures Sectio n 7 00 - Opera t i on Har dware Re q u i r e men ts • See Section 520 - Built-I n ACD Refe r ence M anual . Re la te d Progra mmi ng • See Section 520 - Built-I n ACD Refe r ence M anual . Co nsider ations • For more information , see Section 520 - Built-I [...]

Secti on 700 - Operation Chap ter 3. System Feat ure s 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 25 A utoma tic T run k to T r unk T ra nsfer Description The System ca n be set to a utomatic ally transfer t runk calls out to anothe r t runk wit hout requ iring the call to be answe red interna lly . This tr ans fer may be eit her tr unk based [...]

26 DBS 576 ( USA) , Re vis ed 6/11 /98 576-13-70 0 Chapte r 3. System Feat ures Sectio n 7 00 - Opera t i on Har dware Re q u i r e men ts • Back-up batter y unit (VB -44025) Re la te d Progra mmi ng •N / A Co nsider ations • Any device connect ed to the Syst em but that do es not der ive its power from the System must have a backup power sou[...]

Secti on 700 - Operation Chap ter 3. System Feat ure s 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 27 The Built -i n V oice Process ing Unit is ea sy to i nstall. It is install ed in a cabin et card slot an d no cabling is requi red . Some of the major feat ures includ e: • Automate d att e ndant • Automatic rec ording for incomi ng and out[...]

28 DBS 576 ( USA) , Re vis ed 6/11 /98 576-13-70 0 Chapte r 3. System Feat ures Sectio n 7 00 - Opera t i on Co nsider ations •N / A Caller ID Description A properly equipped DBS 576 supports Caller ID, a service offe red by the network telephone service provider . T he CO sends calling number information to the DBS 576 after the first ring. User[...]

Secti on 700 - Operation Chap ter 3. System Feat ure s 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 29 When connected b e hind a P BX or Centrex, T oll Restric tion Ser vice ( TR S) c an be used t o restr ict calls. The System als o supports transmiss ion of a fla sh sig nal over the centrex or PBX link. Har dware Re q u i r e men ts •N / A Re[...]

30 DBS 576 ( USA) , Re vis ed 6/11 /98 576-13-70 0 Chapte r 3. System Feat ures Sectio n 7 00 - Opera t i on Re la te d Progra mmi ng •N / A Co nsider ations •N / A Clas s of Ser vice - Ex t/Ex t R estri ction Ext/Ext R estric tion C OS allows or re str icts ca lls place d to othe r exte nsions based upon t he Extension COS. Ea ch Ex te nsion C[...]

Secti on 700 - Operation Chap ter 3. System Feat ure s 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 31 14 MCO Incoming Call Ans we r (Al low/Restr ic t) 15 Paging ( Allow/Restr ict) 16 Auto Repeat Dial (Allow/ R estr ic t) 17 DND Set/Cl ear (All ow/R estri ct) 18 DND Set/Cl ear (Oth er) ( Allo w/Restrict) 19 Call Forward/All Calls (Al low/R estr[...]

32 DBS 576 ( USA) , Re vis ed 6/11 /98 576-13-70 0 Chapte r 3. System Feat ures Sectio n 7 00 - Opera t i on Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng • FF2: T runk COS • FF3: Ext ension C OS Ass ignments Co nsider ations •N / A Cl ass of Servi ce - T r unk to T run k Rest ric tion T runk to Tr unk COS all ows or r est r[...]

Secti on 700 - Operation Chap ter 3. System Feat ure s 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 33 assi gnments in the DID T able, na mes or trunk numb ers are displaye d. ( Names ca n be up to 10 digits long.) DID Ringing can be very usef ul by send ing calls direc tly to a spec ific extensi on, hunt group, etc. based upon the numbe r diale[...]

34 DBS 576 ( USA) , Re vis ed 6/11 /98 576-13-70 0 Chapte r 3. System Feat ures Sectio n 7 00 - Opera t i on Co nsider ations •N / A Mult iple Rin ging CPC-96, CPC-288, and C PC-576 V ersion 1.0 Description Multi ple Ringing allows CO calls into the Sys te m to be dire ct ed to ring multiple ext ens ions in the System. This can be ver y us eful w[...]

Secti on 700 - Operation Chap ter 3. System Feat ure s 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 35 Co nsider ations • The DID Trunk ca rd suppo r t s 1 to 4-digi t dial-p ulse (10 pps) or Dual T one Multi frequency (DTMF) si gnaling. • DID number s must be betwee n 0 and 9999 . CO T ru nk Inte rface - Ground St ar t Ground star t trunks [...]

36 DBS 576 ( USA) , Re vis ed 6/11 /98 576-13-70 0 Chapte r 3. System Feat ures Sectio n 7 00 - Opera t i on Re la te d Progra mmi ng •N / A Co nsider ations •N / A CO T run k Inter face - L oop Sta rt The VB-44510 Loop Start int e rf ace un it supplies 8 loop start an alo g t runks circuits . In addition, th e VB-4451 1 Loo p Start/Gr ound Sta[...]

Secti on 700 - Operation Chap ter 3. System Feat ure s 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 37 Data Security Description If yo u are usin g a l ine for dat a (modem c onnecti ons, e tc.), Data Se curity m akes it possible to prevent inte rruptions. Data Security can be imple mente d for ei ther all phone use or outside line use. Har dwar[...]

38 DBS 576 ( USA) , Re vis ed 6/11 /98 576-13-70 0 Chapte r 3. System Feat ures Sectio n 7 00 - Opera t i on T able 6. System Mode Impact on TRS, Ringing, A ttendant, and Built-i n V oice Proc ess ing Unit Ma nual D ay/Nig ht M o de Y ou c an manua lly ch ange the Syste m m o de to Da y 1, Day 2, Night, Night 2, or Night 3 mode by eit her ent ering[...]

Secti on 700 - Operation Chap ter 3. System Feat ure s 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 39 Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng •N / A Co nsider ations • Day and Night modes can be assigned to FF keys on a phone. Y ou can switch betwee n Day 1, Day 2, Night , Night 1, and Night 2 modes simpl y b y press[...]

40 DBS 576 ( USA) , Re vis ed 6/11 /98 576-13-70 0 Chapte r 3. System Feat ures Sectio n 7 00 - Opera t i on Re la te d Progra mmi ng •N / A Co nsider ations • Y ou can only set Automati c Da y/ Night modes on a system-wide basis . I f tena nt g rou ps re quire separ ate Day/Night modes, you must set these modes manual ly . • Y ou can manuall[...]

Secti on 700 - Operation Chap ter 3. System Feat ure s 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 41 Oper ation T o make a DISA c all to an extension: T o make a DISA c all to an outside number: Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng • FF 1-0- 26: DISA Incoming Code • FF1-0-26: DISA Outgoing Codes and TRS Assign me[...]

42 DBS 576 ( USA) , Re vis ed 6/11 /98 576-13-70 0 Chapte r 3. System Feat ures Sectio n 7 00 - Opera t i on Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng •N / A Co nsider ations •N / A Do or B o x Description The door box ( also call ed door pho ne) allows vi sitors to announce the ir pr esence from th e offi ce door , etc. W[...]

Secti on 700 - Operation Chap ter 3. System Feat ure s 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 43 Door Bo x Sensor The sensor i s a devi c e that det ects whe n a circuit is opened o r closed. Sensors ca n be used to detect events suc h as the opening of windows or doors. When the sensor is tr ipped, a tone sounds at a desi gnated extension[...]

44 DBS 576 ( USA) , Re vis ed 6/11 /98 576-13-70 0 Chapte r 3. System Feat ures Sectio n 7 00 - Opera t i on Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng •N / A Co nsider ations •N / A Analog De vice Capabili ty The System suppor ts analog tel epho ne devic es. These devices in cl ude fax m ac hine s, answering machin es, cor[...]

Secti on 700 - Operation Chap ter 3. System Feat ure s 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 45 Co nsider ations •N / A ISDN/PR I S-P o in t Inter face The System s upports ISDN-PRI ter minal de vices wi th the ISDN/PRI S Point Inter face (V B- 44540). The PRI provides 23 B (bear er) plus 1 D (data) channel support ( 23B +D; 1544 kbps).[...]

46 DBS 576 ( USA) , Re vis ed 6/11 /98 576-13-70 0 Chapte r 3. System Feat ures Sectio n 7 00 - Opera t i on Free Slot Description Each cabine t in the System contain s 12 f r ee (u niversal ) slo ts. These slots ca n be used for tr unk cards, extensi on cards, or ce rtain op tion c ards. Som e cir cuit card s su ch a s the Integr ated Serv ice s D[...]

Secti on 700 - Operation Chap ter 3. System Feat ure s 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 47 Pilo t Distr ibu t ed Hunt Group Pilot Di stribut ed Hunt Group dir ects calls to a pilo t number . The Syst em re vie ws wh o re ceived the last ca ll and begins hunting with the nex t member . If the la st member in the group is reac hed an d[...]

48 DBS 576 ( USA) , Re vis ed 6/11 /98 576-13-70 0 Chapte r 3. System Feat ures Sectio n 7 00 - Opera t i on Co nsider ations • If a m ember of the hunt group has Do-Not -Disturb (DND) or Call F orwarding - All se t, that phone is tempo rarily remove d from the hunt gr oup. • If a m ember of the hunt group has Call F orwarding - Busy se t a nd [...]

Secti on 700 - Operation Chap ter 3. System Feat ure s 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 49 Each MCO trunk group is as signed to an MCO tenant gr oup for incoming calls and for outgoing call s. By default, Tr unk Group 1 is assigned to MCO T enant Group 1, T runk Group 2 is assig ned to MCO T enant Group 2, etc. for both inc omi ng an[...]

50 DBS 576 ( USA) , Re vis ed 6/11 /98 576-13-70 0 Chapte r 3. System Feat ures Sectio n 7 00 - Opera t i on Co nsider ations •N / A Musi c-on-Hol d Description The System ca n provi de Music-o n-Hold (MOH) to parties on hold (either C O line, e xtension, or network pa rty). The MOH f ea ture can also be used to play ann ounc ements or advertise [...]

Secti on 700 - Operation Chap ter 3. System Feat ure s 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 51 Exte ns io n N am e Assi gn m en ts Extens ion na mes can be up t o 10 c haracte rs in le ngth. (Assignmen t of extension names must be all owed in the Ex tension COS.) Oper ation T o set exte nsion names using a large-display or small-dis play[...]

52 DBS 576 ( USA) , Re vis ed 6/11 /98 576-13-70 0 Chapte r 3. System Feat ures Sectio n 7 00 - Opera t i on Example 1. La rge-displ ay phone T o ent er D : a. Press th e first soft key on the top left. b. Press the fourth F F key from th e left on the bottom row . T o ent er o : a. Press th e third soft key from the top right. b. Press the third F[...]

Secti on 700 - Operation Chap ter 3. System Feat ure s 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 53 Example 2. S mall-displa y phone Refer t o th e fo llowing diagra m to determine which one- touc h key to pr es s. (See step 7-8 above. ) T o ent er D : a. Press th e first one-t ouch key from the left on the botto m row . b. Press the fourth F[...]

54 DBS 576 ( USA) , Re vis ed 6/11 /98 576-13-70 0 Chapte r 3. System Feat ures Sectio n 7 00 - Opera t i on b. Press the third FF key from the left on the bottom row . Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng •N / A Co nsider ations • Extension names can be up to 1 0 characte rs in lengt h. • The abilit y to make exten[...]

Secti on 700 - Operation Chap ter 3. System Feat ure s 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 55 SSD Names: T o set SSD names using a lar ge-display or s mall-displ ay phone: 3. Pr ess the * key . 4. Enter 0 for th e PS D Name Assignm en t mode. A B C D E F P 80 displ ays (wher e P80 = PSD b in 80) 5. P ress t he up or down arro w ke y t o[...]

56 DBS 576 ( USA) , Re vis ed 6/11 /98 576-13-70 0 Chapte r 3. System Feat ures Sectio n 7 00 - Opera t i on Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng •N / A Co nsider ations • PSD names c an cont ain a m aximum of 7 char acters. SSD names can conta in a maximum of 16 char acters. • The abilit y to make extens ion name a[...]

Secti on 700 - Operation Chap ter 3. System Feat ure s 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 57 For m ore inf ormation on Syste m Networki ng, see the System Net working Re fer e nce Manu al . Net w or k Call T ran sfer Network Call T ransfe r allows a ca ll at an ext ens ion to be transfe rred to a nother exte nsion in the network. Netwo[...]

58 DBS 576 ( USA) , Re vis ed 6/11 /98 576-13-70 0 Chapte r 3. System Feat ures Sectio n 7 00 - Opera t i on Co nsider ations •N / A P o wer F a ilure T ransf er Description Power Fail ure Tr a nsfer provide s te lephone servic e t o a limi te d numbe r of Singl e Line T eleph one s (SL T s) during a power failur e . The SL T s a re conne c ted t[...]

Secti on 700 - Operation Chap ter 3. System Feat ure s 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 59 Pr ogramming De vic es Description The dealer m ay progr am the S ystem e ither by using: • A digi tal key telephone e quipped with di splay • A PC-Based Customiz ing T ool T el ephon e Pr ogramm i n g The System can be fully pr ogr ammed f[...]

60 DBS 576 ( USA) , Re vis ed 6/11 /98 576-13-70 0 Chapte r 3. System Feat ures Sectio n 7 00 - Opera t i on • DID Day/Ni ght Ringing • DID Day/Night Bus y/De layed Ringing • Busy Lamp Field Ringing • Busy Lamp Field Delay ed Ringing • Slide Rin ging • Alarm Ringing Da y 1/ Da y 2/Nigh t Ringing When the Syst em is in Day 1 mode, calls [...]

Secti on 700 - Operation Chap ter 3. System Feat ure s 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 61 DID Day/Night Ringin g Incomi ng DID calls c an be set t o ring at da y de stinations when the system is in da y mode a nd r ing at night de stinati ons w h en the syste m is in night mode. Har dware Re q u i r e men ts •N / A Re la te d Prog[...]

62 DBS 576 ( USA) , Re vis ed 6/11 /98 576-13-70 0 Chapte r 3. System Feat ures Sectio n 7 00 - Opera t i on Co nsider ations • ISDN phones may not set BLF ringing. • For mor e infor m ation on BLF ri nging, see “ Line Appearanc e s” on page 163. Bus y L amp F iel d De layed Ring ing Extens ions that have Dire ct Sta tion Select (DSS)/B LF [...]

Secti on 700 - Operation Chap ter 3. System Feat ure s 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 63 Re la te d Progra mmi ng • FF2: T runk Progr amming (Ala rm Rin ging) • FF1 1- 02: Slide/Ala r m R i nging Ti m er Co nsider ations • If slide rin ging is en abl ed, it will overri de alarm ringing. SSD TRS O verride Description System Sp[...]

64 DBS 576 ( USA) , Re vis ed 6/11 /98 576-13-70 0 Chapte r 3. System Feat ures Sectio n 7 00 - Opera t i on For exampl e, an outgoing c all is a n ARS Out going ca ll ( G ) but it is also a tra nsferr ed call. The SMDR data c onditio n code wi ll be T to indi cate that the call was an Outgoing T ransfer . (A t ransf erred call’ s condi tion code[...]

Secti on 700 - Operation Chap ter 3. System Feat ure s 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 65 CO line No. (CO line No.: 1 to 576 / When CO l ine is di sconnected while the call is on hold: *1 to *576) Dialed No. (24 digits max. including 0 - 9 , * , # C annot display Flash or Pause . If a number is hidden, * will appe a r instead of dig[...]

66 DBS 576 ( USA) , Re vis ed 6/11 /98 576-13-70 0 Chapte r 3. System Feat ures Sectio n 7 00 - Opera t i on • TRS can restr ict t he use of the sta r ( * ) or pound ( # ) digi ts on a TRS class ba sis. The followin g calling restr ictions are also avail a ble: • Forced ARS Restr ic tion (The ARS feature contr ols out side ca lls. ) Har dware R[...]

Secti on 700 - Operation Chap ter 3. System Feat ure s 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 67 Virtual P or t Description V irtua l por ts are not physica l por ts in the System. They are phantom or simul at ed ports used in the System to suppo rt: • V irtual e xtension ringi ng • V irtual f loating hol d Up to 96 virtual por ts may [...]

68 DBS 576 ( USA) , Re vis ed 6/11 /98 576-13-70 0 Chapte r 3. System Feat ures Sectio n 7 00 - Opera t i on V oice Mail Integration (T hir d P arty) Description The System s upports third pa rty V oice Mail systems with features such as : • Answer S upervisi on for V oice M ail • Ca ll Fo rw ar d ID Code fo r V o ic e Ma il • DID/DNIS/ DDI I[...]

Secti on 700 - Operation Chap ter 3. System Feat ure s 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 69 Oper ation T o set a Cal l Forward ID Code for V oice Mail: T o clear the ID Code: Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng •N / A Co nsider ations •N / A DID/DN IS/DDI V oice M ail ID Co de DID/DNIS/ DDI cal ls may b[...]

70 DBS 576 ( USA) , Re vis ed 6/11 /98 576-13-70 0 Chapte r 3. System Feat ures Sectio n 7 00 - Opera t i on Re la te d Progra mmi ng • FF1-4-06: DID Numbe r Autom atic Sen d to VM • FF1 -4 -06 : VM ID Cod e Pr efi x • FF1-4-06: VM ID C ode: Suf f ix Co nsider ations • Each pause is a fixed 1 second delay . • If yo u do not assig n a V oi[...]

Secti on 700 - Operation Chap ter 3. System Feat ure s 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 71 Re la te d Progra mmi ng •N / A Co nsider ations •N / A V o ice M ail T ra nsfer Key Description The V oice M ail T ransfe r (VM/TRF) key allows you to transf er call s to voi ce mailboxes wit hout waiti ng for voice mail to answe r . Y ou [...]

72 DBS 576 ( USA) , Re vis ed 6/11 /98 576-13-70 0 Chapte r 3. System Feat ures Sectio n 7 00 - Opera t i on Once a call is sent to the vo ice mail, afte r the voice mail answer s, the system sends the VM T ransfer ID 1 or 2 + the ext ension number (BLF/ DSS, Dir ector y or di aled number). Hardware Requir ementsN/A •N / A Re la te d Progra mmi n[...]

576-13- 700 DBS 576 (USA) , Revi sed 6/11/98 73 Chapt er 4. User Maintenance This c hapter contain s detail e d desc riptions of the foll owing Sys tem mainte nance topic s a nd feat ures: T opic Page Introd uc t ion 74 About Use r P r ogra mming 74 Se t Sy stem Date /Ti m e/Da y 75 Set Pers onal Spee d Dial Nu mbers 76 Set Pers onal Spee d Dial Na[...]

74 DBS 576 ( USA) , Re vis ed 6/11 /98 576-13-70 0 Chapte r 4. User Ma int ena nce Sectio n 7 00 - Operation Intr oduction User Maint enanc e provide s seve ral ite ms that c an be adj usted by t he end user o f the te lephone syste m. The telephone syste m dealer i s not re quired t o make these c hanges. These it ems inc lude sett ings for: • D[...]

Secti on 700 - Operation Chapter 4 . User Maintenanc e 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 75 Note: Once i n a data entry le vel, yo u must ei ther ente r an a cceptabl e value or restore the pre vious value be fore p roce eding. For i nstance, if you c hange a n entry to a n una cceptable va lue and the n pr ess FF1 to move to the PSD [...]

76 DBS 576 ( USA) , Re vis ed 6/11 /98 576-13-70 0 Chapte r 4. User Ma int ena nce Sectio n 7 00 - Operation Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng •N / A Co nsider ations •N / A Set P er sonal Speed Dial N umbe rs Description For a descript ion of Persona l Sp eed Dial (PSD), see “Persona l Spee d Di al” on page 17[...]

Secti on 700 - Operation Chapter 4 . User Maintenanc e 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 77 Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng •N / A Co nsider ations •N / A Set P er sonal Speed D ial Names Description For a descript ion of Persona l Sp eed Dial (PSD), see “Persona l Spee d Di al” on page 179 for [...]

78 DBS 576 ( USA) , Re vis ed 6/11 /98 576-13-70 0 Chapte r 4. User Ma int ena nce Sectio n 7 00 - Operation Oper ation T o set PSD names using either a large-displ ay or small-di s play phone: Action Result 1. If not already in User Maint enance mod e, ente r User Main- tena nce mode. (See “T o enter User Mai ntena nce mode:” on page 75.) 81- [...]

Secti on 700 - Operation Chapter 4 . User Maintenanc e 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 79 Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng •N / A Co nsider ations •N / A Example 1. La rge-displ ay phone T o ent er D : a. Press th e first soft key on the top left. b. Press the fourth F F key from th e left on the b[...]

80 DBS 576 ( USA) , Re vis ed 6/11 /98 576-13-70 0 Chapte r 4. User Ma int ena nce Sectio n 7 00 - Operation b. Press the third FF key from the left on the bottom row . Example 2. S mall-displa y phone Refer t o th e fo llowing diagra m to determine which one- touc h key to pr es s. T o ent er D : a. Press th e first one-t ouch key from the left on[...]

Secti on 700 - Operation Chapter 4 . User Maintenanc e 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 81 b. Press the fourth F F key from th e left on the bottom row . T o ent er o : a. Press th e third one-touc h key from the lef t on the top row . b. Press the third FF key from the left on the bottom row .[...]

82 DBS 576 ( USA) , Re vis ed 6/11 /98 576-13-70 0 Chapte r 4. User Ma int ena nce Sectio n 7 00 - Operation Set Syste m Speed D ial N umber s Description For a descr iption of Syste m Speed Di a l (SSD) , see “System S peed Dial” on pa ge 18 1 for a Digital Key T e l ephone, “System Speed Dia l” on page 240 for a Digita l Si ngle Line T el[...]

Secti on 700 - Operation Chapter 4 . User Maintenanc e 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 83 Co nsider ations •N / A Set Syste m Speed D ial N ames Description For a descr iption of Syste m Speed Di a l (SSD) , see “System S peed Dial” on pa ge 18 1 for a Digital Key T e l ephone, “System Speed Dia l” on page 240 for a Digita[...]

84 DBS 576 ( USA) , Re vis ed 6/11 /98 576-13-70 0 Chapte r 4. User Ma int ena nce Sectio n 7 00 - Operation Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng •N / A Co nsider ations •N / A Set Syste m Speed D ial In dex Description For a descr iption of Syste m Speed Di a l (SSD) , see “System S peed Dial” on pa ge 18 1 for a[...]

Secti on 700 - Operation Chapter 4 . User Maintenanc e 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 85 Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng •N / A Co nsider ations •N / A 5. Pr ess the HO LD key . 2 : SS D In de x disp lay s 6. Pr ess the HO LD key . E nter In dex # displa ys 7. Enter the SS D Inde x number ( 1 - 2[...]

86 DBS 576 ( USA) , Re vis ed 6/11 /98 576-13-70 0 Chapte r 4. User Ma int ena nce Sectio n 7 00 - Operation Set Exten s ion Names Description Y ou c an ass ign name s to each exte nsion, even if the exte nsion is not a display te lep hone . When the extensi on is ca lled, th e name a ppears on the di splay . F or more information on the d igital k[...]

Secti on 700 - Operation Chapter 4 . User Maintenanc e 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 87 Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng •N / A Co nsider ations •N / A Set V e rified Account Code s Description (For a descr iption of V e ri f i ed Accoun t Codes, se e “V erifi ed Accoun t Code s” on page 1 14[...]

88 DBS 576 ( USA) , Re vis ed 6/11 /98 576-13-70 0 Chapte r 4. User Ma int ena nce Sectio n 7 00 - Operation Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng •N / A Co nsider ations •N / A 6. Pr ess the HO LD key . XXX- V erified ACCD di spla ys (where XXX = acc ount c ode tabl e num ber) 7. Pr ess the HO LD key . 0001 : AAAAAAAA[...]

Secti on 700 - Operation Chapter 4 . User Maintenanc e 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 89 Set Call-F orwar d ID Codes for V oice Mail Description (For a descr iption of Call Forwar d ID codes for V oice Mail, se e “Call Forwar d ID Code fo r V oice Mail” on page 68. ) V oice Mail Call- Forward I D c odes are use d b y voice mail[...]

90 DBS 576 ( USA) , Re vis ed 6/11 /98 576-13-70 0 Chapte r 4. User Ma int ena nce Sectio n 7 00 - Operation •N / A Co nsider ations •N / A Set Me ssage K e y ID Code Description (For a desc ripti on of the Messag e Key I D Code Featu r e, se e “Message Key ID C ode” on page 70. ) On a lar ge disp lay phone you can use a Message ke y to eit[...]

Secti on 700 - Operation Chapter 4 . User Maintenanc e 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 91 Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng •N / A Co nsider ations •N / A Set Mo de Schedule Description (For a de scription of Automatic Day/Night Syst em Mode, see “Automati c Day/Nigh t Mode” on page 39.) Y ou c [...]

92 DBS 576 ( USA) , Re vis ed 6/11 /98 576-13-70 0 Chapte r 4. User Ma int ena nce Sectio n 7 00 - Operation T able 9. Mode Schedule Pattern s - addre sse s & v a lues 9. Pr ess the HO LD ke y to store the e ntry . Next pat te rn mode displ ays 10. T o s e t ad ditiona l mode sch edules, pr ess the v olume up or do wn ke y or press the HOLD k e[...]

Secti on 700 - Operation Chapter 4 . User Maintenanc e 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 93 Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng •N / A Co nsider ations •N / A Set Spec ial Da y Mode Description (For a de scription of Automatic Day/Night Syst em Mode, see “Automati c Day/Nigh t Mode” on page 39.) Y o[...]

94 DBS 576 ( USA) , Re vis ed 6/11 /98 576-13-70 0 Chapte r 4. User Ma int ena nce Sectio n 7 00 - Operation T able 10. Speci al Day Start Ti me/Mode - addres se s & values 10 . Press the HOLD key . 1002 : S Day 01-1 Mode displ a y s 11. E nter t he des ired mode for Spe cial Da y ( ( 0 - None, 1 - Day 1 , 2 - Day 2, 3 - Night , 4 - Ni ght (1),[...]

Secti on 700 - Operation Chapter 4 . User Maintenanc e 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 95 Special Day 2 Date (MMDD) 101 1 Star t Time (HHMM) 1012 1014 1016 10 18 1020 Mo de (0 -5 ) : 0=None 1=Day 1 2= Da y 2 3=Night 4=Night (1) 5= Ni ght (2) 1013 1015 1017 10 19 1021 Special Day 3 Date (MMDD) 1022 Star t Time (HHMM) 1023 1025 1027 1[...]

96 DBS 576 ( USA) , Re vis ed 6/11 /98 576-13-70 0 Chapte r 4. User Ma int ena nce Sectio n 7 00 - Operation Special Day 6 Date (MMDD) 1055 Star t Time (HHMM) 1056 1058 1060 10 62 1064 Mo de (0 -5 ) : 0=None 1=Day 1 2= Da y 2 3=Night 4=Night (1) 5= Ni ght (2) 1057 1059 1061 10 63 1065 Special Day 7 Date (MMDD) 1066 Star t Time (HHMM) 1067 1069 1071[...]

Secti on 700 - Operation Chapter 4 . User Maintenanc e 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 97 Special Day 10 Date (MMDD) 1099 Star t Time (HHMM) 1 100 1 102 1 104 1 106 1 108 Mo de (0 -5 ) : 0=None 1=Day 1 2= Da y 2 3=Night 4=Night (1) 5= Ni ght (2) 1 101 1 103 1 105 1 107 1 109 Special Day 1 1 Date (MMDD) 111 0 Star t Time (HHMM) 1111 [...]

98 DBS 576 ( USA) , Re vis ed 6/11 /98 576-13-70 0 Chapte r 4. User Ma int ena nce Sectio n 7 00 - Operation Special Day 14 Date (MMDD) 1 143 Star t Time (HHMM) 1 144 1 146 1 148 1 150 1 152 Mo de (0 -5 ) : 0=None 1=Day 1 2= Da y 2 3=Night 4=Night (1) 5= Ni ght (2) 1 145 1 147 1 149 1 151 1 153 Special Day 15 Date (MMDD) 1 154 Star t Time (HHMM) 1 [...]

Secti on 700 - Operation Chapter 4 . User Maintenanc e 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 99 Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng •N / A Co nsider ations •N / A Set Exce ption Da y Mode Description S p ecial Da y 18 Da te (MMDD) 1 187 Star t Time (HHMM) 1 188 1 190 1 192 1 194 1 196 Mo de (0 -5 ) : 0=None[...]

100 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 4. User Ma int ena nce Sectio n 7 00 - Operation (For a de scription of Automatic Day/Night Syst em Mode, see “Automati c Day/Nigh t Mode” on page 39.) Y ou c an spe cify excep tion days which all ow for a range of days for the System to operat e in the Night mode. This is int e nded [...]

Secti on 700 - Operation Chapter 4 . User Maintenanc e 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 101 T able 1 1. Exception Days Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng •N / A Co nsider ations •N / A Set Da y of W eek M ode Description (For a de scription of Automatic Day/Night Syst em Mode, see “Automati c Day/Ni[...]

102 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 4. User Ma int ena nce Sectio n 7 00 - Operation Oper ation T o set the Day of W eek Modes: T able 12. Day of the M onth - addre sses Action Result 1. If not already in User Maint enance mod e, ente r User Main- tena nce mode. (See “T o enter User Mai ntena nce mode:” on page 75.) 81-[...]

Secti on 700 - Operation Chapter 4 . User Maintenanc e 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 103 Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng •N / A Co nsider ations •N / A Set W alking TRS Codes Description Y ou c an ass ign W alkin g TRS Codes for each exte nsion. Oper ation T o set W alking TRS Codes using either[...]

104 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 4. User Ma int ena nce Sectio n 7 00 - Operation Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng •N / A Co nsider ations •N / A Set Call F orwar d Busy De stination Ex tension Description Y ou c an ass ign a Call Forward Busy Destin a t ion Exte nsion for each exte nsi[...]

Secti on 700 - Operation Chapter 4 . User Maintenanc e 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 105 Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng •N / A Co nsider ations •N / A Set Call F orwar d No Ans wer Destinati on Extension Description Y ou c an ass ign a C all Forward No Answer Desti nation Extensio n for each ex[...]

106 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 4. User Ma int ena nce Sectio n 7 00 - Operation Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng •N / A Co nsider ations •N / A Set Calle r ID Loggi ng Extensions Description Y ou c an ass ign Calle r ID Call Loggi ng to extensi ons. The system is liminte d to 20 call [...]

Secti on 700 - Operation Chapter 4 . User Maintenanc e 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 107 . Oper ation T o set a Ca ller ID Logging Extensi ons using eithe r a large -display or sm all-di splay phone: Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng •N / A Co nsider ations •N / A Action Result 1. If not already i[...]

108 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 4. User Ma int ena nce Sectio n 7 00 - Operation[...]

576-13- 700 DBS 576 (USA) , Revi sed 6/11/98 109 Chapter 5. Key Telepho ne Featu res This c hapter descr ibes Key telephone feat ures. Key tele phones are proprie tary d igital phones that provi de featur e ac c ess through a combina tion of featur e keys a nd acce ss co de s. This c hapter cover s the f ollowing t opics: T opic Page K ey T elepho [...]

110 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 5. Key Teleph one Featur es Sect ion 700 - Opera ti on Disp lay Inform ation 14 5 Lar ge Dis pla y P hone 146 Smal l Displa y P hone 1 47 Chang i ng th e Display Cont ra st 14 7 Do -N ot -D is tur b 148 DP to DTMF Signal Con v er s ion 150 DSS/7 2 Cons ole 150 EM/24 Console 15 1 Flash 151[...]

Secti on 700 - Operation Cha pter 5. Key Teleph one Feat ures 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 111 T imed Remi n der Call 189 T ru nk Acc ess 190 CO L ine Key T runk Access 191 Direc t T runk Access 192 MCO Line Pre fer ence 1 92 MCO T run k Acces s 192 T ru nk Queui ng 194 V a riab le Mode 195 V oice Recogn ition 19 7 Vo l u m e C o[...]

112 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 5. Key Teleph one Featur es Sect ion 700 - Opera ti on K e y T elephone As an example of a key telephone , F igur e 2 illustra tes t he P ana soni c model VB-44225 . This model provi des a la r ge displ ay that i ncl udes one- touc h access to speed dia l number s, telephone feature s, an[...]

Secti on 700 - Operation Cha pter 5. Key Teleph one Feat ures 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 113 This f eatur e works with S tat ion Messa ge De tail R ecordi ng (SMDR). Dur ing a phone c all, a sta tion user can sile ntly enter an accounti ng or clie nt bill ing c od e. The entere d Code wi ll displ a y on the phone’ s LCD a s i[...]

114 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 5. Key Teleph one Featur es Sect ion 700 - Opera ti on T o enter an a ccount code dur ing an outside call: V erif ied Ac co unt Codes Stations restricted from outs ide call origination by T oll Restriction Service (TRS) ca n be allowed to make out going calls by entering a V erified Accou[...]

Secti on 700 - Operation Cha pter 5. Key Teleph one Feat ures 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 115 • Account Codes int eract wit h TRS as sh own in t he followi ng table: Attendant G r oup Calls CPC-96, CPC-288, and C PC-576 All V ersions Description Y ou c an call the at tendant group from any extensio n by dialing the design a te[...]

116 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 5. Key Teleph one Featur es Sect ion 700 - Opera ti on A uto Repe at Dial CPC-96, CPC-288, and C PC-576 All V ersions Description If you pr ess the REDIAL key while r ece iving bus y tone o n an out side call, the Sys tem automatica lly redia ls the n umber . The Sys tem c ontinues to r e[...]

Secti on 700 - Operation Cha pter 5. Key Teleph one Feat ures 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 117 Oper ation T o turn Background Mus ic on: T o turn Background Mus ic off : Har dware Re q u i r e men ts • The music source must be purchased se parately . It is not provided with the Syst e m. Re la te d Progra mmi ng •N / A Co nsi[...]

118 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 5. Key Teleph one Featur es Sect ion 700 - Opera ti on Oper ation T o break into a call wit h a line appeara nce on your pho ne (CO Key Busy Overri de): T o use Extensi on Busy Override: Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng • FF1-0-01: Splash T one ( Busy Over[...]

Secti on 700 - Operation Cha pter 5. Key Teleph one Feat ures 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 119 Callbac k Request CPC-96, CPC-288, and C PC-576 All V ersions Description If you dial a busy extensi on, Callba ck Request e nables the System to call you back when that extensi on becomes f ree . When you answe r , the Syste m automati[...]

120 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 5. Key Teleph one Featur es Sect ion 700 - Opera ti on Call Forw ar ding CPC-96, CPC-288, and C PC-576 All V ersions Description Call F orwarding a llows you to send your calls t o another ext ension, to an outside line, or to V oice Mail. C all F orwarding c an be s e t or c anceled unde[...]

Secti on 700 - Operation Cha pter 5. Key Teleph one Feat ures 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 121 T o cancel Cal l Forwarding- All Calls: Ca ll F orwar ding - Busy When Call Forwar ding - B u sy i s s et , all incoming calls to a busy exte nsion are forwarde d. Oper ation T o set Call Fo rw arding - Busy : Action Result 1. Lift th e[...]

122 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 5. Key Teleph one Featur es Sect ion 700 - Opera ti on T o cancel Cal l Forwarding - Busy: Call For war din g - No An s wer When Call Forwar ding - No Answer is set, a ca ll will ring unti l the Call Forward - No Answer timer expi res . Wh en the timer expi res, the una n swe red cal l is[...]

Secti on 700 - Operation Cha pter 5. Key Teleph one Feat ures 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 123 T o cancel Cal l Forwarding - No Answer: Call Fo rwarding-A ll Calls and Do- Not-Di sturb The Syste m all ows you to c ancel bot h Call Forwarding- All Cal ls and Do-Not- Dis turb (DND) for your own extension in one step. Oper ation T o[...]

124 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 5. Key Teleph one Featur es Sect ion 700 - Opera ti on • Y ou can set C all Forwarding - All Calls whi le Call For warding - No Ans wer and/ or Call Forwardin g - Busy are set. Cancel ing one mode only af fec ts tha t mode; however , the other modes wi ll remain set until ca nceled indi[...]

Secti on 700 - Operation Cha pter 5. Key Teleph one Feat ures 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 125 T o retrieve a call pla ced on System Hold from an extension other t han the one that put it t here: T o retrie ve a held call on a specific tr unk: Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng • FF1-0-01: Floating [...]

126 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 5. Key Teleph one Featur es Sect ion 700 - Opera ti on T o retrie ve a call from Floating Hol d: Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng • FF1-0-01: Floating Hold on HOLD Key • FF1-2: Dia l Pl a n • FF4: FF-Ke y Feature Assignment Co nsider ations •N / A Ex[...]

Secti on 700 - Operation Cha pter 5. Key Teleph one Feat ures 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 127 Re la te d Progra mmi ng • FF1-0-01: Exclus ive Hold ( CO Key) • FF1-0-03: Extens ion COS (Hold Key Operat ion - System vs. Exclusive ) Co nsider ations • Interco m c all s wi ll be held as E xc lusive whe n pla ced on ho ld by pr[...]

128 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 5. Key Teleph one Featur es Sect ion 700 - Opera ti on Oper ation T o park a ca ll on thi s extension: T o retrie ve a call parked at the originating extension from another exte ns ion: T o park a ca ll at ano ther extension: T o retrie ve a transf ered call park: Action Result 1. While o[...]

Secti on 700 - Operation Cha pter 5. Key Teleph one Feat ures 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 129 Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng • FF1 (System): Exte nsion P ark Hold Recall T imer Co nsider ations • Y ou cannot park more than one cal l at a time. • Call Park fucntion s ca n be as signed to FF [...]

130 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 5. Key Teleph one Featur es Sect ion 700 - Opera ti on Oper ation T o use Extensi on Group Pickup - All Cal ls : T o use Extensi on Group Pickup - External Ca lls: T o use Specifie d Group Pickup: Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng • FF1 -0 -02 : Int erc om [...]

Secti on 700 - Operation Cha pter 5. Key Teleph one Feat ures 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 131 Exte ns ion Dir ect Pickup Extens ion Dire ct Pickup allows you to answer a c all to ano ther extensio n by dialing the number of t he ring ing extension. Oper ation T o use Extensi on Direct Pic kup: Har dware Re q u i r e men ts •N [...]

132 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 5. Key Teleph one Featur es Sect ion 700 - Opera ti on Re la te d Progra mmi ng • FF1-2: Dia l Pl a n • FF5-3: MCO-Inbound T runk Group Co nsider ations •N / A T runk D irect Pic kup T runk Direct Pickup allows you to answer call s ringing on a specif ic trunk num ber . Oper ation T[...]

Secti on 700 - Operation Cha pter 5. Key Teleph one Feat ures 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 133 Oper ation T o supervise the transfe r of a call to another e xtension: T o supervise the transfe r of a call to an out side number: Action Result 1. While on a call , press the HOLD key . In tercom d i al tone 2. Dial the e xtens ion n[...]

134 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 5. Key Teleph one Featur es Sect ion 700 - Opera ti on Uns upe rvis ed T ran sfer When completing an u nsupervised t r ansfer , the tra nsferring party ha ngs up befor e the t hird p arty answ ers. Oper ation T o transfer a call to another extension w ithout super vising the t ransfer: T [...]

Secti on 700 - Operation Cha pter 5. Key Teleph one Feat ures 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 135 Camp ing a Cal l Ont o a Bu sy E xtensio n Oper ation T o camp a call on t o a busy ext e nsion: Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng • FF1-0-03: Extens ion COS (Onhook T ransfer at Ring back) • FF1-0-03: [...]

136 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 5. Key Teleph one Featur es Sect ion 700 - Opera ti on second c all wil l be ke pt on ho ld. I f not e nabled a nd the second outside party is busy , the transf erred party wil l receive busy . Caller ID Ca ll Log Description The Cal l Log keeps a r ecord of Call e r I D c all s to indivi[...]

Secti on 700 - Operation Cha pter 5. Key Teleph one Feat ures 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 137 Call Lo g Op eratio n on a Sma ll Disp la y K ey T elep hone Oper ation T o view the Call Log: Example Cal ler ID C all Log (Sma l l D i splay T elephone): Action Result 1. Go off-hoo k or pr ess On/ O f f. In ter com dial tone 2. Dial [...]

138 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 5. Key Teleph one Featur es Sect ion 700 - Opera ti on T o outdial f rom the Call Log: T o store the Call Log number in a personal speed dial: Action Result 1. Go off-hoo k or pr ess On/ O f f. In ter com dial tone 2. Dial the Cal l Log feature code (de fault = CONF 96). Phon e ent ers ca[...]

Secti on 700 - Operation Cha pter 5. Key Teleph one Feat ures 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 139 Call Log Oper atio n on a Large D isp lay Ke y T elep hon e Oper ation T o view the Call Log: Example Caller ID Call Log ( Large Di splay T elephone): Action Result 1. Go off-hoo k or pr ess On/ O f f. In ter com dial tone 2. Dial the C[...]

140 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 5. Key Teleph one Featur es Sect ion 700 - Opera ti on T o outdial f rom the Call Log: T o store the Call Log number in a personal speed dial: Har dware Re q u i r e men ts • Caller ID daught er ci rcuit card on the Loop Star t T runk Card if a Loop Start T runk receives the call. • I[...]

Secti on 700 - Operation Cha pter 5. Key Teleph one Feat ures 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 141 Re la te d Progra mmi ng • FF1 0 01 0020 C aller I D Log Out going • FF1 0 01 0021 C aller I D Log C ontrol for Pri vate or Out of Area • FF8 1 10 Set Calle r ID Logging Exte nsions Co nsider ations • Caller ID is a vailable ISD[...]

142 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 5. Key Teleph one Featur es Sect ion 700 - Opera ti on T o use Manual Camp- on: T o answer a Camp-on ( Call W aiting) si gnal: Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng • FF1-0-03: Extens ion COS (Manua l Camp-on Send) • FF1-0-03: Extens ion COS (Manua l Camp-on [...]

Secti on 700 - Operation Cha pter 5. Key Teleph one Feat ures 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 143 Con fer ence Calls CPC-96, CPC-288, and C PC-576 All V ersions Description Confere nce Call s allow you to a dd anot her party to a n exis ting c onversation. W ith the standard syste m c on figurat ion, up to 3 parti es can be i ncl ud[...]

144 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 5. Key Teleph one Featur es Sect ion 700 - Opera ti on Re la te d Progra mmi ng • FF1-1: S ystem T imers (T runk t o T runk) Co nsider ations •N / A Eigh t-Par ty C on feren cing W ith th e optio na l C onference Card i nstalled, up to 8 pa rt ies can be inc luded i n a con ference c [...]

Secti on 700 - Operation Cha pter 5. Key Teleph one Feat ures 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 145 •N / A Re la te d Progra mmi ng • FF1-0-03: Extension C OS (8- P arty Con fere nce) • FF3: Ext ension C OS Co nsider ations • A C onfere nce Ca rd (VB - 44120) must be install e d in the System in order to use Eight-P arty Confe[...]

146 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 5. Key Teleph one Featur es Sect ion 700 - Opera ti on La rge Di splay P hon e Figure 3. Lar ge Displ ay Main Menu (shown in def ault i dle conditi on ) Y ou c an easil y ac cess and use many telephone feat ures by pressing the soft key next to the desir e d Main M enu it em. These items [...]

Secti on 700 - Operation Cha pter 5. Key Teleph one Feat ures 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 147 Large-LCD Display Durin g Idle The lar ge disp lay tel ephone may opti onally be set to return to a sele cte d idle sc reen aft er the user goe s on-hoo k. If the Lar ge-LCD Displ ay During Idl e sett ing (FF3 0 BSSC 04 1 1 HOLD) is set[...]

148 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 5. Key Teleph one Featur es Sect ion 700 - Opera ti on Do-Not-Disturb CPC-96, CPC-288, and C PC-576 All V ersions Description Y ou can make an extension una vaila ble by acti vating the Do- Not-Dist urb (DND) fea ture . When DND is activa ted, calls to tha t ext ension recei ve bus y tone[...]

Secti on 700 - Operation Cha pter 5. Key Teleph one Feat ures 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 149 T o cancel DND f or your own ext ension: T o set DND for a nother ext ension: T o cancel DND f or another extension: Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng • FF1-0-03: Extens ion COS (Manua l DND Overrid e S e[...]

150 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 5. Key Teleph one Featur es Sect ion 700 - Opera ti on DP to DTMF Signal Con v ersion CPC-96, CPC-288, and C PC-576 All V ersions Description Dial Pulse (DP ) to Dual T one Multifr e quen cy (DTMF ) Si gnal Conversion al lows you to switc h from DP to DTMF signaling when using a DP trunk.[...]

Secti on 700 - Operation Cha pter 5. Key Teleph one Feat ures 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 151 • FF4: FF Key Ass ignm ent Co nsider ations • Pressing a DSS key while connected to an out side l ine places the li ne on hold. • A m axim um of 12 DSS/72 console s c an be conne cted to a 96-port syste m. EM/24 Console CPC-96, CP[...]

152 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 5. Key Teleph one Featur es Sect ion 700 - Opera ti on • FF2: Flash Key Operati on • FF3 : Flas h on PR OG (Rec al l) Co nsider ations • Y ou can send a longe r or s horter flash s ignal, depe nding on whether you use the FLASH or PR O G ke y (fla sh tone lengths a re s et for the F[...]

Secti on 700 - Operation Cha pter 5. Key Teleph one Feat ures 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 153 T o assign Fl exible Feature Codes to an FF key: T o erase a code stored on an FF key: Note: Y ou cannot use the f ollowing procedure t o clea r FF keys th a t have be e n assi gne d as CO lines. CO line keys can only be clea red thr ou[...]

154 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 5. Key Teleph one Featur es Sect ion 700 - Opera ti on Co nsider ations • If a new code is programmed into a key , th e previ ously progra mmed code is erase d. • FF keys assigned as CO lines must be cle ared u sing system progr amming before new FF assi gnments can be made. • The S[...]

Secti on 700 - Operation Cha pter 5. Key Teleph one Feat ures 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 155 BLF/DSS- No Ring 83+ (Ext ension 0 -9999) 2-W ay B ox for Cabi net 1 61 + (box no.) 2-W ay B ox for Cabi net 2 62 + (box no.) 2-W ay B ox for Cabi net 3 63 + (box no.) 2-W ay B ox for Cabi net 4 64 + (box no.) 2-W ay B ox for Cabi net 5[...]

156 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 5. Key Teleph one Featur es Sect ion 700 - Opera ti on Call Forwa rd (No Ans wer): Se t from a nother extens ion ∗ 13 743 Call Forwa rd ( No Answer): Clear from a nother extens ion ∗ 14 753 Call Forwa rd (Busy): Set 72 + (Extens ion 0-99 99) 722 + (Exte nsion 0-9 999) Call F orwa rd ([...]

Secti on 700 - Operation Cha pter 5. Key Teleph one Feat ures 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 157 Handsfree Answerba c k CPC-96, CPC-288, and C PC-576 All V ersions Description Hand sfree Answerback a llows you to answer an intercom c all witho ut lifting the handse t. MCO-3 Access (init ial setting : 82) ∗ 45 82 MCO-4 Access (ini[...]

158 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 5. Key Teleph one Featur es Sect ion 700 - Opera ti on The System must be progra mmed for V oice Calling for you to use this featur e . Y ou must press 1 duri ng a call to swit c h fro m T one Cal ling to V oice Calling. Oper ation T o answer calls using Handsfre e Answerback: Har dware R[...]

Secti on 700 - Operation Cha pter 5. Key Teleph one Feat ures 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 159 T o initi ate Handsfree O peration: Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng •N / A Co nsider ations •N / A Headse t Operation CPC-96, CPC-288, and C PC-576 All V ersions Description Headse t Oper ation allows[...]

160 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 5. Key Teleph one Featur es Sect ion 700 - Opera ti on Co nsider ations • Interco m D ia l T o ne is en able d/disabled regardle ss of He adset m ode (pe r progra mm ing f or the Extens ion Class of Servic e [COS]) Hot Di al P ad CPC-96, CPC -288, and CPC-576 1. 3 Description The dial p[...]

Secti on 700 - Operation Cha pter 5. Key Teleph one Feat ures 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 161 T o immediate ly c onnect to a pre-assigned extension or speed dial number: Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng • FF5-5: Hot Line Co nsider ations •N / A Inter com Ca lling CPC-96, CPC-288, and C PC-576 A[...]

162 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 5. Key Teleph one Featur es Sect ion 700 - Opera ti on T o make a call using Inte rcom Calling: Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng • FF1-0-03: Extension C OS (I ntercom Cal ling T ype) • FF1-0-03: Extension C OS (V oice Call Send) • FF1-0-03: Extension C[...]

Secti on 700 - Operation Cha pter 5. Key Teleph one Feat ures 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 163 T o au t oma ti ca lly re d ia l the last n u m ber d ia l ed : Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng • FF1-0-03: Extension C OS (I ntercom Redi aling) • FF3: Ext ension C OS Co nsider ations • Extension [...]

164 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 5. Key Teleph one Featur es Sect ion 700 - Opera ti on Four DS S/BLF mode s are available as follows: Oper ation T o assign a DSS/BLF k ey : T o make an inte rcom call us ing the DSS/BLF k e y: T o pick up a call on a DSS/BLF key: Har dware Re q u i r e men ts •N / A Re la te d Progra m[...]

Secti on 700 - Operation Cha pter 5. Key Teleph one Feat ures 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 165 Co nsider ations • If seve r al cal ls a rr ive at a DSS/BLF key , the calls a r e queue d a nd rin g on a f irst-in, first - ou t ba sis. • If a BLF key has a second call while bu sy and off - hook si gna ling is enable d, the BLF [...]

166 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 5. Key Teleph one Featur es Sect ion 700 - Opera ti on Oper ation Re la te d Progra mmi ng • FF1-0-02: ARS for MCO Access C ode 1/Route Advance for MCO Access Code • FF1-3: MCO Gr oup • FF5-2: MCO Ou tgoing T r unk Ass ignments • FF5-3: MCO I ncoming Tr unk Assig nm ents • FF4: [...]

Secti on 700 - Operation Cha pter 5. Key Teleph one Feat ures 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 167 • Message W ait Call back: I f a callba ck message has been left by anothe r exte nsion, you can press t he MS G key t o pla ce an autom atic c allba ck to that e xtensi on. If more t han one call back messa ge has b een rece i ved , [...]

168 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 5. Key Teleph one Featur es Sect ion 700 - Opera ti on Oper ation T o leave a me ssage waiting i ndication: T o answer a message waiting i ndication (c a llback): T o cancel a callback message: Note: Message wai ting/ c allb ack messages may also be cancelle d by ei ther the origina tor o[...]

Secti on 700 - Operation Cha pter 5. Key Teleph one Feat ures 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 169 • FF1-2: Dia l Pl a n • FF3: Ext ension C OS Co nsider ations • The Sys tem has priority message waiting for 3r d-part y V oice Mai l. S e e “V oice M a il I ntegration (Third Par ty)” on page 68. Mute Funct ion CPC-96, CPC-28[...]

170 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 5. Key Teleph one Featur es Sect ion 700 - Opera ti on Offhoo k Monitor CPC-96, CPC-288, and C PC-576 All V ersions Description Of fhook Monitor lets you put a call on speake r while the handset is of fhook. Y ou c an stil l communica te wit h the other p arty via the handset, but y ou wi[...]

Secti on 700 - Operation Cha pter 5. Key Teleph one Feat ures 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 171 Oper ation After receiving a n offhook signa l during a c all: Note: For de tail s about ha ndling m ultiple calls, see “Call Hold” on page 124. Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng • FF3: CO Of f-Hook S[...]

172 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 5. Key Teleph one Featur es Sect ion 700 - Opera ti on T o a nswer an O HV A: T o tra nsfer a call using O HV A: 3. En ter t he OHV A feat u re acce ss cod e ( def au lt = 8) .• O HV A EXT XXX disp l ay s if bus y ex tension call ed (where XXX = call ing ex te n sion. • EX T LE D flas[...]

Secti on 700 - Operation Cha pter 5. Key Teleph one Feat ures 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 173 T o answer a cal l after i t has been announc ed using th e OHV A : Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng • FF1 0 03: Extension COS OHV A Or igina te • FF1 0 03: Extension COS OHV A Rec ei ve • FF3: Ext e[...]

174 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 5. Key Teleph one Featur es Sect ion 700 - Opera ti on T o assign an S ystem Speed Dial (SSD) numbers to a one -touch key: T o chain 2 to 6 SSD numbers t o a singl e one-touch key: 4. Dial the phone number to be stor ed. 5. Pr ess the HO LD ke y . 6. Repla ce t he ha ndset o r pr ess t he[...]

Secti on 700 - Operation Cha pter 5. Key Teleph one Feat ures 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 175 T o assign a feature code or e xtens ion number to a one-touch key: T o check a pr ogramme d one-touc h key: Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng • FF8 -1 : PSD Num b ers • FF8 -1 : PSD Na me s Co nsider a[...]

176 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 5. Key Teleph one Featur es Sect ion 700 - Opera ti on Oper ation T o dial onho ok: Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng •N / A Co nsider ations •N / A P aging CPC-96, CPC-288, and C PC-576 All V ersions Description The System all ows you t o make both inter[...]

Secti on 700 - Operation Cha pter 5. Key Teleph one Feat ures 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 177 Meet -M e Answer T o answer a page using Meet-Me Ans wer: Har dware Re q u i r e men ts • External rela ys, amplifier , a nd speake rs are requi r ed fo r exte rn al paging. Re la te d Progra mmi ng • FF1-0-02: Paging O verr ide •[...]

178 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 5. Key Teleph one Featur es Sect ion 700 - Opera ti on Oper ation T o use Reset Ca ll to di al another e x tension ( after a busy extension): Example: Y ou dial exte nsion 213, but it is busy . T o dial extension 214, ent e r 4 . Har dware Re q u i r e men ts •N / A Re la te d Progra mm[...]

Secti on 700 - Operation Cha pter 5. Key Teleph one Feat ures 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 179 Co nsider ations • If di sabled i n Extens ion Progr amming, you m ust p ress the line key or enter the feature c ode for incoming pic k-up in order to answer a call. Speed Di aling CPC-96, CPC-288, and C PC-576 All V ersions Descript[...]

180 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 5. Key Teleph one Featur es Sect ion 700 - Opera ti on T o dial a P SD number by ente ring the spee d dial bin number: T o c heck a PSD n umber : T o delete a PSD number: Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng • FF8 -1 : PSD Num b ers Action Result 1. Lift th e [...]

Secti on 700 - Operation Cha pter 5. Key Teleph one Feat ures 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 181 • FF8 -1 : PSD Na me s Co nsider ations • PSD num b er can be dialed from One-T ouch k eys. (For additiona l inf ormatio n, see “O n e-T ouch Keys” o n page 17 3.) • Storing a new number eras es any previou sly stored data. ?[...]

182 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 5. Key Teleph one Featur es Sect ion 700 - Opera ti on Oper ation T o assign SSD number s: T o dial an S SD number by ente ring the sp e ed dial bi n number: T o check an SSD numbe r: Action Result 1. Lift th e handset or pre s s the ON /OF F ke y . Inter c om dia l tone 2. (A) P r ess th[...]

Secti on 700 - Operation Cha pter 5. Key Teleph one Feat ures 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 183 T o delete a n SSD number: Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng • FF1-0-15, 16, & 17: SSD Blocks • FF1-0-02: SSD Digit s • FF1-0-03: Extension C OS (SSD As signment) • FF8-1-02: SSD Number • FF8-[...]

184 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 5. Key Teleph one Featur es Sect ion 700 - Opera ti on Oper ation T o link mult iple SSD numbers t o a PSD bi n: T o use a PSD Key that li nks multiple SSDs: T o manually link speed di al keys togethe r: Har dware Re q u i r e men ts •N / A Action Result 1. Determin e the SSD bin number[...]

Secti on 700 - Operation Cha pter 5. Key Teleph one Feat ures 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 185 Re la te d Progra mmi ng •N / A Co nsider ations •N / A Speed Dia l Name Assignme nts Y ou c an ass ign name s to PSD numbers from a key telephone without enter ing the progr amming mode. If al lowe d i n the Extensi on Class of Ser[...]

186 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 5. Key Teleph one Featur es Sect ion 700 - Opera ti on SSD Names: T o set SSD names using a lar ge-display or s mall-displ ay phone: Example 1. La rge-displ ay phone T o ent er D : a. Press th e first soft key on the top left. Action Result 1. Lift th e handset or pre s s the ON /OF F ke [...]

Secti on 700 - Operation Cha pter 5. Key Teleph one Feat ures 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 187 b. Press the fourth F F key from th e left on the bottom row . T o ent er o : a. Press th e third soft key from the top right. b. Press the third FF key from the left on the bottom row.[...]

188 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 5. Key Teleph one Featur es Sect ion 700 - Opera ti on Example 2. S mall-displa y phone Refer t o th e fo llowing diagra m to determine which one- touc h key to pr es s. (See step 7-8 above. ) T o ent er D : a. Press th e first one-t ouch key from the left on the botto m row . b. Press th[...]

Secti on 700 - Operation Cha pter 5. Key Teleph one Feat ures 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 189 b. Press the third FF key from the left on the bottom row . Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng • FF1-0-03: Extension C OS (Use r Log- in) • FF3: Ext ension C OS • FF8 - 1: SSD & PSD Co nsider ation[...]

190 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 5. Key Teleph one Featur es Sect ion 700 - Opera ti on Oper ation T o set the Timed Re minder Call fe a ture: T o cancel t he Ti me d Reminder Cal l feature: Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng •N / A Co nsider ations • An alarm tone (default = 16 second s)[...]

Secti on 700 - Operation Cha pter 5. Key Teleph one Feat ures 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 191 • MCO Tr unk Acce ss CO Line Ke y T r unk A cces s Y ou c an acc ess an outsi de line by pressi ng a C O line key . Oper ation T o access an outs ide line: Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng • FF4: FF Ke[...]

192 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 5. Key Teleph one Featur es Sect ion 700 - Opera ti on Re la te d Progra mmi ng • FF1-0-03: Extension C OS (Dir ect T runk Acc e ss) • FF3: Ext ension C OS Co nsider ations •N / A MCO Line Pr eferen ce MCO Line Prefer ence allows you t o pl ace an outside call by s imply pic kin g u[...]

Secti on 700 - Operation Cha pter 5. Key Teleph one Feat ures 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 193 T o seize an idl e trunk: Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng • FF1 -3 : MCO A cce ss • FF1-2: Dia l Pl a n • FF5-2: MCO T runk Group (Outb ound) • FF7 : ARS/ TRS Co nsider ations • The System suppo[...]

194 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 5. Key Teleph one Featur es Sect ion 700 - Opera ti on T runk Q ueuing CPC-96, CPC-288, and C PC-576 All V ersions Description When you try to origi nate a call by MCO ( enter 9 ) and all out side l ines in a trunk group are busy , the System can cal l y ou when a line become s fr ee. Sim[...]

Secti on 700 - Operation Cha pter 5. Key Teleph one Feat ures 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 195 V ariabl e Mode CPC-96, CPC-288, and C PC-576 All V ersions Description V ariable Mode allows you to use the soft keys on a displ ay phone to acc ess selecte d feat ur es when your phone is in the foll owing state: • While rece ivin g[...]

196 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 5. Key Teleph one Featur es Sect ion 700 - Opera ti on T o assign V aria ble Mode Functions t o a Small Dis play T elephone T o assign V aria ble Mode Functions t o a Large Display T elephone Flexible Screen Posit ions Har dware Re q u i r e men ts • A 44-Series Displa y T elephone or o[...]

Secti on 700 - Operation Cha pter 5. Key Teleph one Feat ures 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 197 Co nsider ations • The small displa y tel ephone will exit varia ble mode aft er a vari able mode function is e xecute d. • The la rge display telephone will stay in v ariable m ode afte r a f unction i s execute d. V oice Recognit [...]

198 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 5. Key Teleph one Featur es Sect ion 700 - Opera ti on T o adjust r inger volume whi le your phone is idle: Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng • FF3-0: Ring V olum e Cont rol Co nsider ations • Extension pr ogr amming determines whet he r or not you can se[...]

Secti on 700 - Operation Cha pter 5. Key Teleph one Feat ures 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 199 Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng • FF8-1-08: W a lking Class of Serv ice Code Co nsider ations • The same W a l king Class of Se rv ice code can be used on more th an one exte nsion. • W a l king Cl [...]

200 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 5. Key Teleph one Featur es Sect ion 700 - Opera ti on[...]

576-13- 700 DBS 576 (USA) , Revi sed 6/11/98 201 Chapt er 6. DSLT Feat ures This c hapter descr ibes fea tures th a t are a vailab le with th e Digit al Single Line T e lepho ne ( DSL T). This c hapter cover s the f ollowing t opics: T opic Page Digit a l Sin gle Line T elephone 203 Accou nt Codes 203 Non- V erifi ed Accoun t Code s 204 V e ri fied[...]

202 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 6. DSLT Featur es Sectio n 7 00 - Opera t i on Do -N ot -D is tur b 228 DP to DTMF Signal Con v er s ion 2 29 Flash 230 Ho t Li ne 230 Inte rcom Calling 231 Last Nu mb er R ed ial 232 Mes sage W aiting / Ca llback 232 Onhook Dia ling 234 Of f hook Signali ng 2 34 Of f hook V oi ce Ann oun[...]

Secti on 700 - Operation C hap t er 6. DSLT Feat ures 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 203 Digital Single Line T elephone Figure 5 il lustrate s the Digi tal Single Line T elephone (DSL T). F or more infor mati on on DSL T opera tion, s ee the Digital SL T User ’ s Gui de (Se ction 790) . Figure 5. DS LT Account Co des CPC-96, CPC-[...]

204 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 6. DSLT Featur es Sectio n 7 00 - Opera t i on This f eatur e works with S tat ion Message Detail R ecording ( SMDR). Durin g a phone call, a sta tion user can sile ntly enter an accounti ng or client bill ing c od e. The ent ered Code will displ ay on the phone’ s LCD a s it’ s diale[...]

Secti on 700 - Operation C hap t er 6. DSLT Feat ures 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 205 T o enter an a ccount code dur ing an outside call: V erif ied Ac co unt Codes Stations restricted from outs ide call origination by T oll Restriction Service (TRS) ca n be allowed to make out going calls by entering a V erified Account code th[...]

206 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 6. DSLT Featur es Sectio n 7 00 - Opera t i on • Account Codes int eract wit h TRS as sh own in t he followi ng table: Attendant G r oup Calls CPC-96, CPC-288, and C PC-576 V ersion 1.0 Description Y ou c an call the at tendant group from any extensio n by dialing the design a ted at te[...]

Secti on 700 - Operation C hap t er 6. DSLT Feat ures 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 207 A uto Repe at Dial CPC-96, CPC-288, and C PC-576 V ersion 1.0 Description If you pr ess the REDIAL key while r ece iving bus y tone o n an out side call, the Sys tem automatica lly redia ls the n umber . The Sys tem c ontinues to r edial the nu[...]

208 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 6. DSLT Featur es Sectio n 7 00 - Opera t i on Oper ation T o turn Background Mus ic on: T o turn Background Mus ic off : Har dware Re q u i r e men ts • The music source must be purchased se parately . It is not provided with the Syst e m. Re la te d Progra mmi ng •N / A Co nsider at[...]

Secti on 700 - Operation C hap t er 6. DSLT Feat ures 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 209 Oper ation T o use Extensi on Busy Override: Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng • FF1-0-01: Splash T one ( Busy Overr ide) • FF1-0-03: Extens ion COS (Manua l DND Overrid e S end) • FF1-0-03: Extension C OS (F[...]

210 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 6. DSLT Featur es Sectio n 7 00 - Opera t i on T o respond to the callba ck request: Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng • FF1-0-03: Extens ion COS (Call ba ck Reque st Send) • FF1-0-03: Extens ion COS (Call ba ck Reque st Rec ei ve) • FF3: Ext ension C O[...]

Secti on 700 - Operation C hap t er 6. DSLT Feat ures 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 211 Oper ation T o set Call Fo rw arding-All Calls: T o cancel Cal l Forwarding- All Calls: Ca ll F orwar ding - Busy When Call Forwar ding - B u sy i s set , all incoming calls to a busy exte nsion are forwar de d. Action Result 1. Lift th e hands[...]

212 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 6. DSLT Featur es Sectio n 7 00 - Opera t i on Oper ation T o set Call Fo rw arding - Busy : T o cancel Cal l Forwarding - Busy: Call For war din g - No An s wer When Call Forwar ding - No Answer is set, a ca ll will ring unti l the Call Forward - No Answer timer expi res . Wh en the time[...]

Secti on 700 - Operation C hap t er 6. DSLT Feat ures 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 213 Oper ation T o set Call Fo rw arding - No Answer: T o cancel Cal l Forwarding - No Answer: Ca ll F orwar ding and Do- Not -Di st urb The System all ows you t o set or canc el bot h Call For warding a nd Do- Not-Disturb (DND) f or your own exten[...]

214 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 6. DSLT Featur es Sectio n 7 00 - Opera t i on Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng • FF1-0-03: Extension C OS (Call Forward/Al l/Busy/No-Answer and DND C ancel) • FF1-0-03: Extension C OS (Call Forward/Al l Calls) • FF1-0-03: Extension C OS (Call Forward/[...]

Secti on 700 - Operation C hap t er 6. DSLT Feat ures 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 215 Oper ation T o place a c all on Syst em Hold: T o retrie ve a call placed on Syst e m Hold: T o retrie ve a held call on a specific tr unk: Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng • FF1-0-01: Floating Hold by HOLD Key [...]

216 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 6. DSLT Featur es Sectio n 7 00 - Opera t i on T o retrie ve a call from Floating Hol d: Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng • FF1-0-01: Floating Hold on HOLD Key • FF1-2: Dia l Pl a n Exc lusive Hold W ith Exclusive Hold, o nly the exten sion tha t held th[...]

Secti on 700 - Operation C hap t er 6. DSLT Feat ures 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 217 Br oke r’ s Ho ld Broker ’ s Hold all ows you t o toggle b etween t he cur rent cal l and the last hel d call by pressi ng the HOLD key . Oper ation T o place a c all on Broke r ’ s Hold: Har dware Re q u i r e men ts •N / A Re la te d [...]

218 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 6. DSLT Featur es Sectio n 7 00 - Opera t i on T o retrie ve a call parked at the originating extension from another exte ns ion: T o park a ca ll at ano ther extension: T o retrie ve a transf ered call park: Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng • FF1 (System)[...]

Secti on 700 - Operation C hap t er 6. DSLT Feat ures 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 219 Call Pic kup CPC-96, CPC-288, and C PC-576 V ersion 1.0 Description The System all ows t he follo wing types o f cal l pi ckup: • Extens ion Gro up Pic kup • Extens ion Dir ect Pickup • T runk Group Pic kup • T runk Direct Pickup Ext en[...]

220 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 6. DSLT Featur es Sectio n 7 00 - Opera t i on T o use Specifie d Group Pickup: Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng • FF1 -0 -02 : Int erc om V o ic e Call Pick up • FF1-2: Dia l Pl a n • FF5-6: C all Pickup Group Assignm ent Co nsider ations • Extensio[...]

Secti on 700 - Operation C hap t er 6. DSLT Feat ures 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 221 Co nsider ations •N / A T runk Gr oup Pic kup T runk Group Pickup allows you to answer calls r inging to any extens ion withi n your own MCO incoming tr unk group. Oper ation T o use T runk Gr oup Pickup: Har dware Re q u i r e men ts •N / [...]

222 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 6. DSLT Featur es Sectio n 7 00 - Opera t i on Re la te d Progra mmi ng • FF1-2: Dia l Pl a n Co nsider ations • Call on exclusi ve hold cannot be picke d u p. Cal l T ransf er CPC-96, CPC-288, and C PC-576 V ersion 1.0 Description The System all ows y ou to transf er calls to ei the [...]

Secti on 700 - Operation C hap t er 6. DSLT Feat ures 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 223 Uns upe rvis ed T ran sfer When completing an u nsupervised t r ans fer the transfe rr ing party hangs up before the thi rd party answ ers. Oper ation T o transfer a call to another extension w ithout super vising the t ransfer: T o transfer a [...]

224 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 6. DSLT Featur es Sectio n 7 00 - Opera t i on Re la te d Progra mmi ng • FF1-0-03: Extens ion COS (Onhook T ransfer at Ring back) • FF1-0-03: Extens ion COS (Onhook T ransfer at T alk) • FF1-0-03: Extens ion COS (Onhook T ransfer at Camp-on) Co nsider ations • On-Hook T ransfer i[...]

Secti on 700 - Operation C hap t er 6. DSLT Feat ures 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 225 Oper ation T o set Automati c Camp-on: T o set Manual Cam p-on: T o answer a Camp-on ( Call W aiting) si gnal: Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng • FF1-0-03: Extens ion COS (Manua l Camp-on Send) • FF1-0-03: Ext[...]

226 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 6. DSLT Featur es Sectio n 7 00 - Opera t i on Con fer ence Calls CPC-96, CPC-288, and C PC-576 V ersion 1.0 Description Confere nce Call s allow you to a dd anot her party to a n exis ting c onversation. W ith the standard syste m c on figurat ion, up to 3 parti es can be i ncl uded in a[...]

Secti on 700 - Operation C hap t er 6. DSLT Feat ures 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 227 Oper ation T o establis h an eight-pa rty conference ca ll from t he idle s tatus : T o establis h an eight-pa rty conference ca ll from yo ur current call: Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng • FF1-0-03: Extension[...]

228 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 6. DSLT Featur es Sectio n 7 00 - Opera t i on Do-Not-Disturb CPC-96, CPC-288, and C PC-576 V ersion 1.0 Description Y ou can make an extension una vaila ble by acti vating the Do- Not-Dist urb (DND) fea ture . When DND is activa ted, calls to tha t ext ension recei ve bus y tone. Y ou c [...]

Secti on 700 - Operation C hap t er 6. DSLT Feat ures 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 229 Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng • FF1-0-03: Extens ion COS (Manua l DND Overrid e S end) • FF1-0-03: Extension C OS (Fo r ced DND Override) • FF1-0-03: Extension C OS (DND S e t/C le ar) • FF1-0-03: Exten[...]

230 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 6. DSLT Featur es Sectio n 7 00 - Opera t i on Fl ash CPC-96, CPC-288, and C PC-576 V ersion 1.0 Description Y ou c an sen d a flash si gnal on your te le phone to release an outs ide l ine and the n eit he r aut omatic a lly rese ize the same outside li ne or s witch to e xtension dial t[...]

Secti on 700 - Operation C hap t er 6. DSLT Feat ures 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 231 Co nsider ations •N / A Inter com Ca lling CPC-96, CPC-288, and C PC-576 V ersion 1.0 Description The System provi des two methods of intercom call ing: • V oice Calli n g: Exte nsion cal ls are connec ted immediate ly , wi thout a r inging[...]

232 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 6. DSLT Featur es Sectio n 7 00 - Opera t i on • Y ou cannot change fr om voice cal l t o tone cal l. Last N umber Redial CPC-96, CPC-288, and C PC-576 V ersion 1.0 Description Last Number Redia l allows you to automatic a lly redial the last number dial ed by pressing the REDIAL ke y .[...]

Secti on 700 - Operation C hap t er 6. DSLT Feat ures 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 233 Oper ation T o leave a me ssage waiting i ndication: T o answer a message waiting i ndication (c a llback): T o cancel a Callback Message: Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng • FF1-0-03: Extension C OS (Messa ge W [...]

234 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 6. DSLT Featur es Sectio n 7 00 - Opera t i on Onho ok Dialing CPC-96, CPC-288, and C PC-576 V ersion 1.0 Description Onhook Dial ing allows users to dial with out liftin g the handse t. However , the Digital Singl e Line T elephone (DSL T) doe s not have a microphone so you must lift the[...]

Secti on 700 - Operation C hap t er 6. DSLT Feat ures 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 235 Note: For de tail s about ha ndling m ultiple calls, see “Call Hold” on page 214. Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng • FF3: CO Of f-Hook Signa l. Co nsider ations • The CO c all type may be either multi ple [...]

236 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 6. DSLT Featur es Sectio n 7 00 - Opera t i on Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng • FF1 0 03 (Syste m): Exte nsion COS OHV A Origi na t e • FF1 0 03 (Syste m): Exte nsion COS OHV A Rece ive • FF3 (Extensio n): Ext ens ion COS Ass ignments • FF4: FF Key[...]

Secti on 700 - Operation C hap t er 6. DSLT Feat ures 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 237 Meet -M e Answer T o answer a page using Meet-Me Ans wer: Har dware Re q u i r e men ts • External rela ys, amplifier , a nd speake rs are requi r ed fo r exte rn al paging. Re la te d Progra mmi ng • FF1-0-02: Paging O verr ide • FF1-0-0[...]

238 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 6. DSLT Featur es Sectio n 7 00 - Opera t i on Example: Y ou dia l e xtension 213, but it is busy . T o dial exte nsion 214, ent er 4 . Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng • FF1-2: Dia l Pl a n Co nsider ations • The second e xte nsion c al led usi ng the R[...]

Secti on 700 - Operation C hap t er 6. DSLT Feat ures 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 239 T o dial a P SD number by ente ring the spee d dial bin number: T o delete a PSD number: Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng • FF8 -1 : PSD Num b ers • FF8 -1 : PSD Na me s Co nsider ations • Storing a new numb[...]

240 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 6. DSLT Featur es Sectio n 7 00 - Opera t i on * Indicates tha t t he dig its that follow are eit her a feature access code or an exte nsion number . (Not needed if your System is set for Int erc om Le v el.) See Note below . ** Indicate s that the digits tha t f ollow are for an outside [...]

Secti on 700 - Operation C hap t er 6. DSLT Feat ures 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 241 T o delete a n SSD number: Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng • FF1-0-15, 1 6, & 17 SS D Blocks • FF1-0-02 SSD Digits • FF1-0-03 Extensi on COS (SSD Assignment) • FF8-1-02: SSD Number • FF8-1-02: SSD N[...]

242 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 6. DSLT Featur es Sectio n 7 00 - Opera t i on T o use a PSD tha t links multiple SSDs: T o manually link speed di als together: Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng •N / A Co nsider ations •N / A Ti med Remin der Call CPC-96, CPC-288, and C PC-576 V ersion [...]

Secti on 700 - Operation C hap t er 6. DSLT Feat ures 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 243 Oper ation T o set the Timed Re minder Call fe a ture: T o cancel t he Ti me d Reminder Cal l feature: Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng •N / A Co nsider ations • An alarm tone (default = 60 second s) will be i[...]

244 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 6. DSLT Featur es Sectio n 7 00 - Opera t i on Dir ect T r unk Acc ess Extens ions can sei ze a spec if ic trunk for outg oing calls. Extensions c an also use Di rect Tr unk Access to te st tr unks or to access da ta trunks. Oper ation T o use Direct T runk Access: Har dware Re q u i r e [...]

Secti on 700 - Operation C hap t er 6. DSLT Feat ures 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 245 • FF1-2: Dia l Pl a n • FF5-2: MCO T runk Group (Outb ound) • FF7 : ARS/ TRS Co nsider ations • The System supports up to 576 outside line s in a six -cabinet con fi guration. These l ine s ca n b e divide d into 99 dif ferent trunk gro[...]

246 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 6. DSLT Featur es Sectio n 7 00 - Opera t i on T o respond to the T runk Callba ck alert t one: Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng • FF1-2: Dia l Pl a n • FF1-0-03: Extension C OS (T runk Queuing) • FF3: Ext ension C OS Co nsider ations • Response t o [...]

Secti on 700 - Operation C hap t er 6. DSLT Feat ures 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 247 Re la te d Progra mmi ng • FF8-1-08: W a lking Class of Serv ice Code Co nsider ations • The same W a l king Class of Se rv ice code can be used on more th an one exte nsion. • W a l king Cl ass of Service mode is kept until the use r goe[...]

248 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 6. DSLT Featur es Sectio n 7 00 - Opera t i on[...]

576-13- 700 DBS 576 (USA) , Revi sed 6/11/98 249 Chapt er 7. SLT Features SL T s are industr y-s tandard 2500 sets. SL T s are not equipped with fea ture keys or line keys, so basic tel ephone operati ons are p erform ed b y pre ssing dialpad ke ys and/ or usi ng the swit chh ook. This c hapter descr ibes the foll owing fea tures t hat ar e avai la[...]

250 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 7. SLT Featur es Sectio n 7 00 - Opera t i on Mes sage W aiting / Ca llback 278 Of f hook Signali ng 2 76 Of f hook V oi ce Ann ounce 278 P aging 2 80 Me et -Me Ans wer 28 0 Re se t Ca l l 281 Sp ee d D i al in g 281 Personal Speed Di al 28 2 System Speed Dial 28 3 Speed Dial Linking 284 [...]

Secti on 700 - Operation C hapt er 7. SLT Feat ure s 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 251 Account Co des CPC-96, CPC-288, and C PC-576 V ersion 1.0 Description Y ou c an a ssign accoun t codes to c lie nts to fac ilit a t e bil ling and to tra ck ca ll dates and ti mes, num be rs calle d, a nd outsid e line num bers used. This inform[...]

252 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 7. SLT Featur es Sectio n 7 00 - Opera t i on V erif ied Ac co unt Codes Stations restricted from outs ide call origination by T oll Restriction Service (TRS) ca n be allowed to make out going calls by entering a V erified Account code that changes the TRS. After a ca ll is m ade, the SMD[...]

Secti on 700 - Operation C hapt er 7. SLT Feat ure s 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 253 • Account Codes int eract wit h TRS as sh own in t he followi ng table: • FF1-0-19: TRS Class for V erif ied Acc ount Cod e • FF1-2: Dia l Pl a n • FF8-1-04: V er ified Ac count Codes Co nsider ations •N / A Attendant G r oup Calls CPC[...]

254 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 7. SLT Featur es Sectio n 7 00 - Opera t i on • The attendan t pilot num ber is fl exible. • If a member of an attendant group is for a virtua l extension, mult iple exte nsi ons in the atte nda nt group can be made to ring at once when the virt ual numbe r is dialed. • Attendant ca[...]

Secti on 700 - Operation C hapt er 7. SLT Feat ure s 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 255 Callbac k Request CPC-96, CPC-288, and C PC-576 V ersion 1.0 Description If yo u dial a busy exte nsion, you c an have the System call you back when t hat extensi on becomes free. When you answe r , the S ystem a utomaticall y rin gs the called [...]

256 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 7. SLT Featur es Sectio n 7 00 - Opera t i on • Call Forwa rdi ng - All Call s • Call Forwa rdi ng - Bus y • Call Forwa rdi ng - No Answer Call Fo rwarding-A ll Calls When Call Forwar ding - All Calls is set, all inc oming calls to an extensio n ar e immediately forwar ded . Oper at[...]

Secti on 700 - Operation C hapt er 7. SLT Feat ure s 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 257 T o set Call Fo rw arding - Busy : T o cancel Cal l Forwarding - Busy: Call For war din g - No An s wer When Call Forwar ding - No Answer is set, a ca ll will ring unti l the Call forward No Answer timer expi res . Wh en the timer expi res, the [...]

258 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 7. SLT Featur es Sectio n 7 00 - Opera t i on T o cancel Cal l Forwarding - No Answer: Ca ll F orwar ding and Do- Not -Di st urb The System all ows y ou to cancel both C all Forwardin g and Do-Not- Distur b (DND) for your own extensi on in on e step. T o cancel Cal l Forwarding a nd DND: [...]

Secti on 700 - Operation C hapt er 7. SLT Feat ure s 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 259 • FF1-0-03: Extension C OS (Call Forward/No Answer) • FF1-0-03: Extension C OS (Call Forward/Ot he r) • FF1-2: Dia l Pl a n • FF3-0: Ext e nsion COS Assignment Co nsider ations • Calls cannot be forwar ded to an extensi on that alre ad[...]

260 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 7. SLT Featur es Sectio n 7 00 - Opera t i on T o retrie ve a held call on a specific tr unk: Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng • FF1-0-03: Extension C OS (Hookf lash Opera tion f or SL T) • FF3-0: Ext e nsion COS Co nsider ations •N / A F loat ing Ho l[...]

Secti on 700 - Operation C hapt er 7. SLT Feat ure s 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 261 Exc lusive Hold W ith Exclusive Hold, o nly the exten sion tha t held th e call can retri eve it. Exclusi ve Hol d can be us ed to hol d CO calls and extensi on calls . Oper ation T o place a c all on Exclus ive Hold: T o retrie ve a call from E[...]

262 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 7. SLT Featur es Sectio n 7 00 - Opera t i on Re la te d Progra mmi ng • F1-0-03: Exte nsion COS (Hookflas h Control on SL T s - Broker ’ s Hold or Conferenc e) • FF3: Ext ension C OS Co nsider ations • If Broker’ s Hold is e nabled, it is not possibl e t o est ablish a c onf er[...]

Secti on 700 - Operation C hapt er 7. SLT Feat ure s 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 263 T o retrie ve a transf ered call park: Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng • FF1 (System): Exte nsion P ark Hold Recall T imer Co nsider ations • Y ou cannot park more than one cal l at a time. • If two calls ar[...]

264 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 7. SLT Featur es Sectio n 7 00 - Opera t i on Oper ation T o use Extensi on Group Pickup - All Cal ls : T o use Extensi on Group Pickup - External Ca lls: T o use Specifie d Group Pickup: Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng • FF1 -0 -02 : Int erc om V o ic e [...]

Secti on 700 - Operation C hapt er 7. SLT Feat ure s 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 265 Oper ation T o use Extensi on Direct Pic kup: Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng • FF1 -0 -02 : Int erc om V o ic e Call Pick up • FF1-2: Dia l Pl a n Co nsider ations •N / A T runk Gr oup Pic kup T runk Group [...]

266 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 7. SLT Featur es Sectio n 7 00 - Opera t i on T runk D irect Pic kup T runk Direct Pickup allows you to answer call s ringing on a specif ic trunk num ber . Oper ation T o use T runk Dire ct Pickup: Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng • FF1-2: Dia l Pl a n Co[...]

Secti on 700 - Operation C hapt er 7. SLT Feat ure s 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 267 T o supervise the transfe r of a call to an out side number: Uns upe rvis ed T ran sfer When completing an u nsupervised t r ans fer the transfe rr ing party hangs up before the thi rd party answ ers. Oper ation T o transfer a call to another ex[...]

268 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 7. SLT Featur es Sectio n 7 00 - Opera t i on Camp ing a Cal l Ont o a Bu sy E xtensio n Oper ation T o camp a call on t o a busy ext e nsion: Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng • FF1-0-03: Extens ion COS (Onhook T ransfer at Ring back) • FF1-0-03: Extens [...]

Secti on 700 - Operation C hapt er 7. SLT Feat ure s 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 269 automa tically con necte d to the new ca ll. The called par ty can als o pl ace the first call on hold by Hookfl ashing and then answerin g th e wa i ting call. The System p rovides t wo types of call wa iting: • Automati c Call W aiting: Y ou[...]

270 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 7. SLT Featur es Sectio n 7 00 - Opera t i on • FF3: Ext ension C OS Co nsider ations • Y ou can transfer an outsi de cal l to a busy exten sion using Camp-on. See “T o camp a call onto a busy e xtensi on:” o n page 26 6. Con fer ence Calls CPC-96, CPC-288, and C PC-576 V ersion 1[...]

Secti on 700 - Operation C hapt er 7. SLT Feat ure s 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 271 • FF1-0-03: Extension C OS (Broke r ’ s Hold or Conf erence) • FF3: Ext ension C OS Co nsider ations • Broker ’ s Hold must be di sabled t o establish a conf erence c all . Eigh t-Par ty C on feren cing W ith the opti onal Con fere nce[...]

272 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 7. SLT Featur es Sectio n 7 00 - Opera t i on •N / A Re la te d Progra mmi ng • FF1-0-03: Extension C OS (8- party Conf erence) • FF3: Ext ension C OS (Broke r ’ s Hol d or Con fere nce) Co nsider ations • A C onfere nce Ca rd (VB - 44120) must be install e d in the System in or[...]

Secti on 700 - Operation C hapt er 7. SLT Feat ure s 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 273 T o set DND for a nother ext ension: T o cancel DND f or another extension: Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng • FF1-0-03: Extens ion COS (Manua l DND Overrid e S end) • FF1-0-03: Extension C OS (Fo r ced DND Ove[...]

274 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 7. SLT Featur es Sectio n 7 00 - Opera t i on Flash Send CPC-96, CPC-288, and C PC-576 V ersion 1.3 Description Flash se nd all ows you to send a flash to a CO line. Oper ation T o send a fla sh on a CO l ine: Re la te d Progra mmi ng • FF1-2: Dia l Pl a n • FF5-5: Hot Line Co nsider [...]

Secti on 700 - Operation C hapt er 7. SLT Feat ure s 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 275 •N / A Inter com Ca lling CPC-96, CPC-288, and C PC-576 V ersion 1.0 Description The System provi des two methods of intercom call ing: • V oice Calli ng: Extension calls a re conne cted i mm ediate ly , wi thout a rin ging tone . • T one [...]

276 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 7. SLT Featur es Sectio n 7 00 - Opera t i on Last N umber Redial CPC-96, CPC-288, and C PC-576 V ersion 1.0 Description Last Number Redia l allows you to automatic a lly redial the last number dial ed. Oper ation T o au t oma ti ca lly re d ia l the last n u m ber d ia l ed : Har dware R[...]

Secti on 700 - Operation C hapt er 7. SLT Feat ure s 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 277 Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng • FF3: CO Of f-Hook Signa l • FF1-1: Of f -Hook Signal Ti m er Co nsider ations • The CO c all type may be either m ultiple ring, d ire ct, or cam p-on. • Off hook signa lin[...]

278 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 7. SLT Featur es Sectio n 7 00 - Opera t i on Offhoo k V oice Anno unce All V ersions Description Y ou c an inte r rupt a busy extension whe n making an Inte rcom Cal l, a nd then use the Of f-Hook V oice Announce (OHV A) fe ature to make an announc ement . Oper ation T o ma ke a n OHV A [...]

Secti on 700 - Operation C hapt er 7. SLT Feat ure s 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 279 Oper ation T o leave a me ssage waiting i ndication: T o answer a message waiting i ndication (Ca llback): T o cancel a Callback Message: Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng • FF1-0-03: Extension C OS (Messa ge W ai[...]

280 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 7. SLT Featur es Sectio n 7 00 - Opera t i on P aging CPC-96, CPC-288, and C PC-576 V ersion 1.0 Description The System all ows you t o make both internal and exte rnal pa ges and announcemen ts. Inte rnal pa ges are made via the Syst em’ s key t elephone speak ers. Ext ernal pages are [...]

Secti on 700 - Operation C hapt er 7. SLT Feat ure s 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 281 • Only one page may be performed at a time. If you attempt to make a page while anothe r extensi on is pagi ng, you will receive a busy signal unless your syst em allows Pag ing Overr ide. Reset Call CPC-96, CPC-288, and C PC-576 V ersion 1.0 [...]

282 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 7. SLT Featur es Sectio n 7 00 - Opera t i on P er sona l Spe ed Dia l Y ou c an sto re frequently calle d number s using the PSD featur e . Up to 20 P SD number s can be stored in P SD bins numbered 80 - 99 . Oper ation T o assign PSD number s: T o dial a P SD number by ente ring the spe[...]

Secti on 700 - Operation C hapt er 7. SLT Feat ure s 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 283 Co nsider ations • Storing a new number eras es any previou sly stored data. • Speed Dial numbers can cont ai n up to 24 charact ers. • Single Lin e T elephone SL T can onl y enter 0 , 1 - 9 , * , a nd # . If a pause , MCO code, inter com [...]

284 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 7. SLT Featur es Sectio n 7 00 - Opera t i on Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng • FF1-0-15, 1 6, & 17 SS D Blocks • FF1-0-02 SSD Digits • FF1-0-03 Extensi on COS (SSD Assignment) • FF8-1-02: SSD Number • FF8-1-02: SSD Name Co nsider ations • T[...]

Secti on 700 - Operation C hapt er 7. SLT Feat ure s 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 285 Ti med Remin der Call CPC-96, CPC-288, and C PC-576 V ersion 1.0 Description Y our t el epho ne can act as an alarm clock with the T imed Reminder Call feat ure. Oper ation T o set the Timed Re minder Call fe a ture: T o cancel t he Ti me d Remi[...]

286 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 7. SLT Featur es Sectio n 7 00 - Opera t i on T runk A ccess CPC-96, CPC-288, and C PC-576 V ersion 1.0 Description The System suppor ts the following wa ys to sei ze an idle tr unk to ma ke an out side call: • Direc t T runk Access • MCO Tr unk Acce ss Dir ect T r unk Acc ess Extens [...]

Secti on 700 - Operation C hapt er 7. SLT Feat ure s 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 287 Oper ation T o seize an idl e trunk: Har dware Re q u i r e men ts •N / A Re la te d Progra mmi ng • FF1: MCO Access • FF5-2: MCO T runk Group (Outb ound) • FF7 : ARS/ TRS Co nsider ations • The System supports up to 576 outside line s[...]

288 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 7. SLT Featur es Sectio n 7 00 - Opera t i on T runk Q ueuing CPC-96, CPC-288, and C PC-576 V ersion 1.0 Description When you try to origi nate a call by MCO ( enter 9 ) and all out side l ines in a trunk group are busy , the System can cal l y ou when a line become s fr ee. Simply pick u[...]

Secti on 700 - Operation C hapt er 7. SLT Feat ure s 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 289 W alking TRS Cla ss of Serv ice W alking TRS Class of Servic e allows an extension user to “c arry” his or her toll rest rict ions to a nother phone. Before t he W alking TRS Class of Servic e fe atu re can be used, a W alking Cl as s of Ser[...]

290 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Chapte r 7. SLT Featur es Sectio n 7 00 - Opera t i on[...]

Secti on 700 - Oper ation App endi x A. ARS a nd TRS Operat ion 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 291 Appendix A. ARS and TRS Operatio n Intr oduction Thi s a p pendix provi des an overvi ew of t he T oll Restri c t ion S ervic e (TRS) and Autom atic Route Se lect ion (ARS ) fe atures tha t are avail able wit h the DBS 576 P BX. • T[...]

292 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Appendi x A. ARS and TRS Ope ration Sect io n 7 00 - Operation Det ailed Desc ription Thi s secti on provi de s a desc riptio n of the TR S and ARS op tions on the DBS 576 PB X. TRS Fe atu r es TR S Class F eatures Eac h trun k and ex ten s i on in th e DBS 576 PBX is ass ig ned to one of 5 0 T RS[...]

Secti on 700 - Oper ation App endi x A. ARS a nd TRS Operat ion 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 293 Lea din g Di gi ts T a ble The leading digits tabl e consi ders t he ini tial dial ed digit s in dete rmining the re strict ion T RS leve l. Up to 10 dig it s can be consi der ed. The digi ts m ay be any nu mber 0 , 1 - 9 . In additio[...]

294 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Appendi x A. ARS and TRS Ope ration Sect io n 7 00 - Operation ARS Level An ARS level is also assigne d to each of the 50 TRS class es. Thi s ori gin a t or ’ s ARS value is used t o de te rmine if t he ca ller can p roceed to use a pa rticul ar prio rity route based on the assoc ia ted ARS re q[...]

Secti on 700 - Oper ation App endi x A. ARS a nd TRS Operat ion 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 295 Tim e L ist T able T ime List T able is used when the t im e of day , t he day of week or the date affe cts the de si red ro ute. The T i me List T able allows up t o 50 patt erns t o be ent ered. Each pat tern ma y speci fy up t o fi[...]

296 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Appendi x A. ARS and TRS Ope ration Sect io n 7 00 - Operation TR S Pr ogra mming/O pera tio n Ove rvie w The purpos e of TRS is to restric t outside c al l origina tion base d on t he num be r di aled and the or igi na t or . As shown in F igure A-4 TRS Opera tion (Non-ARS) at the end of thi s ap[...]

Secti on 700 - Oper ation App endi x A. ARS a nd TRS Operat ion 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 297 Figur e A-6. TRS Flowchart[...]

298 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Appendi x A. ARS and TRS Ope ration Sect io n 7 00 - Operation I f t he anal yze dig its tabl e is ref e re nced by a Pre f ix ID, the s y stem will consider a t all e ntries wit h the Prefix I D and an alyze any add itiona l digits dia led. T he s ys tem will look for the long es t exact ma tc h.[...]

Secti on 700 - Oper ation App endi x A. ARS a nd TRS Operat ion 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 299 Impl ementa tion The confi guratio n of this system is d escribe d in the fo llowing s teps : 1. The syste m needs are list e d in T able 1, “Example - User Needs W orks hee t,” on page 300. Most of t he inf ormation is straight f[...]

300 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Appendi x A. ARS and TRS Ope ration Sect io n 7 00 - Operation T able A-1. Example - User Needs W orkshee t a. Afte r al l user data ha s be en e nte red, the n ass ign class num bers . T enan t Name X YZ Departm ent Stor es T enant # 1 (1-72) User T ype (off i ce, executive , lobby) User Extensio[...]

Secti on 700 - Oper ation App endi x A. ARS a nd TRS Operat ion 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 301 T able A-2. Example - MCO T enant/ T runk Gr oups W orksheet T enant Name XYZ Departm ent Store s T ena nt Nu mber 1 T runk Group Number (0-99) Des cription (T wo-W ay CO LS, T ie Line, FX, et c.) T r unks in T runk Group (Numbe r/BS [...]

302 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Appendi x A. ARS and TRS Ope ration Sect io n 7 00 - Operation 2. From the Us er Nee ds and T enan t T run k Groups W orkshee ts, TRS lev els a re determin ed. This lis t is c reate d by re viewin g the di ff erent ca lling need s and a ssigni ng the most restric tions to the l owest T RS leve l a[...]

Secti on 700 - Oper ation App endi x A. ARS a nd TRS Operat ion 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 303 3. Ne xt th e Origi nation TRS Lev el i s dete rmined for each T runk group pe r cl ass. Usin g T a ble 1, “ Example - User Needs W orkshe et,” on page 30 0, each unique origi na tion class is dete rmined . Then usin g T able 3, ?[...]

304 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Appendi x A. ARS and TRS Ope ration Sect io n 7 00 - Operation 4 . Call s ar e s c reen e d by fi rst c onsid ering t he ini tial d i gits diale d. In this ca se, t he firs t P ref ix Di aled entry is a 1 . Th is will look at an y number t hat start s with 1. A * i s availa ble as a wild card. Thi[...]

Secti on 700 - Oper ation App endi x A. ARS a nd TRS Operat ion 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 305 5. In thi s case, P ref ix ID 1 links calls that hav e a di a l ed prefi x of 1. Several en tries a re made t o dete rm ine th e res tri ction T RS leve l an d the Rou te T ype. The call ori ginator must hav e a Orig ina tion TRS Leve[...]

306 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Appendi x A. ARS and TRS Ope ration Sect io n 7 00 - Operation ARS Conf iguration an d Operation Thi s section provi de s the f ollowing: • An overvi ew of ARS. • An example AR S configurat ion. • W orkshee ts for pla nning and impl e ment ing an ARS plan. ARS/T RS Pr ogrammin g/Op erat ion [...]

Secti on 700 - Oper ation App endi x A. ARS a nd TRS Operat ion 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 307 Figu r e A-7. ARS/TRS Flowc hart Pag e 1 o f 2[...]

308 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Appendi x A. ARS and TRS Ope ration Sect io n 7 00 - Operation Figu r e A-8. ARS/TRS Flowc hart Pag e 2 o f 2[...]

Secti on 700 - Oper ation App endi x A. ARS a nd TRS Operat ion 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 309 I f the an alyze digi ts table is ref e re nce d by a pre fix ID, the sys te m will consi der at all ent r ie s with the pr efi x I D an d an alyze an y ad d itiona l digi ts dia led. The s yste m loo ks for the lo n gest e x ac t m a[...]

310 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Appendi x A. ARS and TRS Ope ration Sect io n 7 00 - Operation • restric t specia l call ing num be rs (976, 190 0, out side opera tor , e tc .) • 91 1 a lways all owed • 25 e xecut ive of fice teleph ones • no time restrict ion • no call ing re stricti ons • 2 atte ndant grou p p hone[...]

Secti on 700 - Oper ation App endi x A. ARS a nd TRS Operat ion 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 311 Figur e A-9. Example Syst em Configu ration[...]

312 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Appendi x A. ARS and TRS Ope ration Sect io n 7 00 - Operation Figure A-10. Examp le Carri er C Simplifi ed W A TS Service B ands f or A tlanta In thi s v ery sim plif ie d W A TS exam ple, t he highe r the Out-W A TS band, the longe r dist ance the c all a nd th erefore the highe r cos t the call[...]

Secti on 700 - Oper ation App endi x A. ARS a nd TRS Operat ion 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 313 Figu r e A-1 1. Exa mple Fore ign Excha nge Lines F ro m Atlanta to Bir mi ngham In t his case we hav e tw o Fore ign Exch ange (F X ) l ines t o a Birming ha m Cent ral Of fi c e Exc hange. Us ing these lines ar e lik e dia ling dire[...]

314 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Appendi x A. ARS and TRS Ope ration Sect io n 7 00 - Operation T able A-7. Example - User Needs W orkshee t a. Afte r al l user data ha s be en e nte red, the n ass ign class num bers . T enan t Name X YZ Departm ent Stor es T enant # 1 (1-72) User T ype (off i ce, executive , lobby) User Extensio[...]

Secti on 700 - Oper ation App endi x A. ARS a nd TRS Operat ion 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 315 T able A-8. Example - MCO T enant/ T runk Gr oups W orksheet T enant Name XYZ Departm ent Store s T ena nt Nu mber 1 T runk Group Number (0-99) Descr iptio n (T wo-W ay CO GS, T ie Lin e , FX, et c.) T runks in T runk Group (Number/B [...]

316 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Appendi x A. ARS and TRS Ope ration Sect io n 7 00 - Operation 2. From the Us er Nee ds and T enan t T run k Groups W orkshee ts, TRS lev els a re determin ed. This lis t is c reate d by re viewin g the di ff erent ca lling need s and a ssigni ng the most restric tions to the l owest T RS leve l a[...]

Secti on 700 - Oper ation App endi x A. ARS a nd TRS Operat ion 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 317 3. F rom the Use r Needs and T enant T runk Gro ups W orks heets, ARS le vels are de termined . Th is lis t is crea ted by revi ewi ng the d iff er e nt c al ling nee ds a nd as s igning th e le as t co st access level s to t he lowes[...]

318 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Appendi x A. ARS and TRS Ope ration Sect io n 7 00 - Operation 4. Next th e Originat ion TRS and ARS level a nd q ueu ing point enabl e/ disable opera ti on is determ ine d for each c lass. Usin g T a ble 7, “ Example - Us er Needs W orksheet ,” on page 314, each un ique origi na tion class is[...]

Secti on 700 - Oper ation App endi x A. ARS a nd TRS Operat ion 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 319 5 . Call s ar e s c reen e d by fi rst c onsid ering t he ini tial d i gits diale d. In this ca se, t he firs t P ref ix Di aled entry is a 1 . Th is will look at an y number t hat start s with 1. A * i s availa ble as a wild card. Th[...]

320 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Appendi x A. ARS and TRS Ope ration Sect io n 7 00 - Operation 6. In thi s case, P ref ix ID 1 links calls that hav e a di a l ed prefi x of 1. Several en tries a re made t o dete rm ine th e res tri ction T RS leve l an d the Rou te T ype. The call ori ginator must hav e a Orig ina tion TRS Level[...]

Secti on 700 - Oper ation App endi x A. ARS a nd TRS Operat ion 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 321 7. If cal l routing va rie s by day of week or specia l da y , then separ ate time l ists must be prepa re d. In this exampl e , weekd ay call routi ng vari es from we e kends and ho lidays . The refore two ti m e lis t tabl e s are c[...]

322 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Appendi x A. ARS and TRS Ope ration Sect io n 7 00 - Operation On weeke nds , th e time of da y is not a cost factor . The r e fore there is only one time per iod used. T able A-15. Example -T ime List T able 2 Ti m e L i st T a b l e 2 Day Of W e ek: Su n X Mon ___ T ue ___ W ed ___ Thu ___ Fri _[...]

Secti on 700 - Oper ation App endi x A. ARS a nd TRS Operat ion 576-1 3- 70 0 D BS 576 (USA), Re vised 6/11/ 98 323 8. Eac h Route Li st Pat tern consis ts of a o ne or more trunk group s in se quence to che ck for an avail abl e trunk. Before a route is consi dered, the re quire d ARS level is compa red to the ori gin at o r ’ s ARS level. If th[...]

324 DBS 576 (USA), Re v i s ed 6/11 /98 576-13-70 0 Appendi x A. ARS and TRS Ope ration Sect io n 7 00 - Operation 9. In thi s example, there are onl y 5 route pattern s needed . T he first th ree use the same trunks to the loca l CO. The first patte rn doe s not modify th e diale d digits . The second patt ern uses t he Digit Modi fy Patt ern to a[...]

Secti on 700 - Operation Index 576-1 3-700 DBS 576 (USA), Rev i s ed 6/1 1/98 325 A About Use r P rogramming 74 Acces s Codes MCO Trunk DSLT 245 Key T elephone 193 SLT 287 Acces s Groups Trunk s 66 Accou nt Codes DSLT 203 Key T elephone 112 Non-ver ified Key T elephone 113 SLT 251 Non-Veri fie d ID DSLT 204 SLT 251 Verifi ed ID DSLT 205 Key T eleph[...]

Index Sect ion 700 - Opera ti on 326 DBS 576 ( USA), Re vis ed 6/1 1/98 576-13- 700 Do -N ot -D is tur b DSLT 213 Key T elephone 123 SLT 258 DSLT 210 Key T elephone 120 No Answer DSLT 211 Key T elephone 122 SLT 257 SLT 255 Call Ho ld Broke r’s Hold DSLT 217 Key T elephone 127 SLT 261 DSLT 214 Exc lusiv e Hold DSLT 216 Key T elephone 126 SLT 261 F[...]

Secti on 700 - Operation Index 576-1 3-700 DBS 576 (USA), Rev i s ed 6/1 1/98 327 Key T elephone 141 SLT 269 DSLT 224 Key T elephone 141 Manua l DSLT 224 Key T elephone 141 SLT 269 SLT 268 Cent rex/PBX C ompatibi lity 28 Chang ing Displ ay Con trast Disp lay In formation 147 Circ ular Hunt Group 47 CI T Ca pabi lity 36 Class o f S ervice Walki ng T[...]

Index Sect ion 700 - Opera ti on 328 DBS 576 ( USA), Re vis ed 6/1 1/98 576-13- 700 SLT 286 DISA 40 Disp lay In formation 145 Cha n gin g Di sp la y C ont r as t 14 7 Larg e Displ a y Phone 146 Smal l Displa y P hone 147 Dist incti ve Ri nging 4 1 Dist rib uted Hu nt Group 47 Do- Not-Di strub (DND) DSLT 228 Key T elephone 148 Do -N ot -D is tur b C[...]

Secti on 700 - Operation Index 576-1 3-700 DBS 576 (USA), Rev i s ed 6/1 1/98 329 DSLT 230 Key T elephone 151 Fl exi ble Fun c ti on Keys 152 Fl exible Numbe ring P lan 45 Fl oat ing Hold DSLT 215 Key T elephone 125 SLT 260 Virtua l 67 Forwardi ng All Cal ls DSLT 210 Key T elephone 120 SLT 256 Bus y DSLT 211 Key T elephone 121 SLT 258 Do -N ot -D i[...]

Index Sect ion 700 - Opera ti on 330 DBS 576 ( USA), Re vis ed 6/1 1/98 576-13- 700 K key ANSWER 154 Key T elephone Illus tration 112 Multi -CO (MCO) appear ances 165 Key T elephone Feat ures 109 L Larg e Displ a y Phone Disp lay In formation 146 Last Nu mb er Re d ial DSLT 232 Key T elephone 162 SLT 276 Leadin g Digits Table 293, 294 Lea s t Cost [...]

Secti on 700 - Operation Index 576-1 3-700 DBS 576 (USA), Rev i s ed 6/1 1/98 331 Tan dem Conne ction 57 Network Paging 57 Next Ex te nsion/ Hunt Group 47 Night Mode Au tom a tic 39 Manua l 38 Night, Night 2, Night 3 37 Non- Blo c ki ng Archi tecture 57 Non- ver i fi ed Account Codes Key T elephone 113 SLT 251 Non-Veri fied ID Account Codes DSLT 20[...]

Index Sect ion 700 - Opera ti on 332 DBS 576 ( USA), Re vis ed 6/1 1/98 576-13- 700 Mess ag e K ey 167 Prog raming De vices Tel ephone 59 Prog ramming Devices 59 PC-Bas e d C ust omizing T ool 59 Prog ramming Tele phon e 59 Prog ress Tone s 27 PSD N ames Se tti ng 77 PSD N u mbers Se tti ng 76 Q Queui ng Poi nt 294 R Re dia l Last Nu mb er DSLT 232[...]

Secti on 700 - Operation Index 576-1 3-700 DBS 576 (USA), Rev i s ed 6/1 1/98 333 SLT 282 SLT 281 System DSLT 240 Key T elephone 181 SLT 283 S-Point Interfa ce ISDN/BRI 44 ISDN/PRI 4 5 SSD Index Se tti ng 84 SSD N ames Se tti ng 83 SSD N u mbers Se tti ng 82 SSD TRS Ov erride 63 St ar (*) and Poun d (#) Di aling Restri ction 292 Sta t ion Me ssa ge[...]

Index Sect ion 700 - Opera ti on 334 DBS 576 ( USA), Re vis ed 6/1 1/98 576-13- 700 Key T elephone 190 MCO DSLT 244 Key T elephone 192 SLT 286 MCO Line Pref er e nce 192 SLT 286 Trunk Ac ce ss Groups 66 Trunk Dir ect Pick up DSLT 221 Key T elephone 132 SLT 266 Trunk Group P ickup DSLT 221 Key T elephone 131 SLT 265 Trunk Interf ace 34 DID 34 Loop S[...]