Panasonic KX-FP363HK manual

Please read these Operating Instructions before using the unit and sav e f or future reference . Operating Instructions Compact Plain P aper Fax with Copier Model No . KX-FP343HK Compact Plain P aper Fax with Answering System Model No . KX-FP363HK This pictured model is KX-FP343. booki n f o1 PDF 1 M onday, Augu s t 4, 2003 4 : 35 P M[...]

I Location of Controls How to use the operating in structions When f ollowing operating i ns tructions, alw ay s k eep the front cove r page (ne xt page) open so that y ou will find easy ref erence to the buttons . OPE N FP343-363HK.book Page I Thursday, July 31, 2003 2:45 PM[...]

II Location o f Controls Please keep this page open when fol l owing oper ating instructions. F or a description of eac h button, see page 9. KX-FP343 KX-FP363 Keys (Listed in alphabetical order) A U T O AN SWE R G LO WER I RECEIVE MODE H BR OADCAST E MENU U RECORD Q CALLER ID K MONIT OR P REDIAL/P A USE M COPY V MUTE N SET X DIGIT AL SP-PHONE O NA[...]

2 Thank you f or purchasing a P anasonic fax machine . Things y ou should keep a record of Attach y our sales receipt here . For you r future reference Caution: L Note that the images of copied or received documents will remain on the used ink film. Use discretion when disposing of the used ink film. L Do not rub or use an eraser on the printed sid[...]

Safety Instructions 3 Safet y Instructions Safet y Instructions Impor tan t safety instructions When using this unit, basic saf ety precautions should alwa ys be fol l owed to reduce the risk of fire, electric shoc k, or pers onal injury . 1. Read and understand all instructions. 2. F ollow all warnings and inst ructions marked on this unit. 3. Unp[...]

Safety Instructions 4 INST ALLA TION: L Nev er install telephone wiring during a lightning storm. L Nev er install telephone jac ks in wet locations unless the jac k is specifically desi gned for wet locations . L Nev er touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interf ace. L Use c[...]

T able of Contents 5 1. Table of Contents 1. Intr oduction and Installa tion Accessories 1.1 Included accessories .......................... 7 1.2 Accessor y inf or mation ........................ 8 Finding the Cont rols 1.3 Overview ............................................ 9 1.4 Description of buttons ......................... 9 Installa tion [...]

T a ble of Contents 6 Frequently Asked Questions 9.3 When a function does not work, check here .................................................. 49 Jams 9.4 Recording paper jam ........................ 53 9.5 Document jams – sending ................ 55 Cleaning 9.6 Document f eeder c leaning................ 55 9.7 Ther mal head cleaning ........[...]

1. Introduction and Installation 7 1 Introducti on and Installation 1.1 Inc luded accesso ries *1 F or replacement film, see page 8. Note: L If any items are missing or damaged, chec k with the place of purchase . L Sav e the original car ton and packing materials f or future shipping and transpor tation of the unit. No. Item Quan tity Specificatio[...]

1. Intr oduction and Installation 8 1.2 Accessor y information 1.2.1 A vailab le access ories *1 Please use genuine P anasonic replacement fil m. We cannot be responsib le for an y damage to the unit or degr adation of pr int quality which may oc cur from the use of non-P anasonic replacement film. The ink film is not reusable. Do not rewind and us[...]

1. Introduction and Installation 9 Finding t he Controls 1.3 Overv iew *The pictured model is KX - FP363. 1.4 Description of b u ttons L K eep the front cover page open f or button locations . A { TO N E } L T o change from pulse to tone temporarily during dialling when y our line has rotary pulse services. B { SLO W } (KX-FP363 only) L T o slow do[...]

1. Intr oduction and Installation 10 L T o select features or f eature settings during programming (page 42). L T o navigate to the ne xt operation. U { MENU } L T o initiate or e xit programm ing. V { COPY } L T o initiate cop ying (page 33). W { ST OP } L T o stop an operation or programming. X { FA X / S TA R T }{ SET } L T o initiate f ax trans[...]

1. Introduction and Installation 11 5 T ur n the gear with the blue c ore ( 1 ) in the direction of the arrow . L Make s ure that the ink film is wrapped around the blue core ( 2 ) at least once . 6 First close the back co ver securely ( 1 ) by pushing down on the dotted area at both ends ( 2 ). Then close the front cover securel y ( 3 ). 1.5.2 Rep[...]

1. Intr oduction and Installation 12 1.6 P aper tray Inser t the tabs ( 1 ) on the paper tra y ( 2 ) into the slots on the bac k of the unit ( 3 ). 1.7 Recording paper suppor t Inser t the recording paper suppor t ( 1 ) into the slot to the right of the recording paper exit ( 2 ), then into the left slot ( 3 ). L The recording paper will be ejected[...]

2. P rep ara tio n 13 2 Preparatio n Connections and Setup 2.1 Connectio ns Caution: L When you operate this p roduct, the power outlet should be near the product and easily accessib le. L Be sure to use the telephone lin e cord included in this unit. L Do not extend the telep hone line cord. Note: L If any other de vice is connected on the same li[...]

2. Prep aration 14 2.2 Help f unction The unit contains helpful inf orm ation which can be printed for quic k reference . Send guide (KX-FP363 only): How to send f axes with the v oice guide. (This inf or mation will not be printed.) Quick set up: How to set the date , time, your logo and f ax number . Feature list: How to progr am the f eatur es. [...]

2. P rep ara tio n 15 Initial Pr ogramming 2.4 Date and time Y ou must set the date and time. 1 Press { MENU } . SYSTEM S ET UP PRESS N AVI.[ () ] 2 Press {<} or {>} repeatedly to dis pla y the followin g. SET DATE & TIME PRESS SET 3 Press { SET } . L Cursor ( | ) will appear on the dis play . M: | 01/D:0 1/Y: 03 TIME: 1 2:00A M 4 Enter t[...]

2. Prep aration 16 2.5 Y our logo The logo can be your company , division or name. 1 Press { MENU } . SYSTEM S ET UP PRESS N AVI.[ () ] 2 Press {<} or {>} repeatedly to dis pla y the followin g. YOUR LOG O PRESS SET 3 Press { SET } . L Cursor ( | ) will appear on the dis play . LOGO= | 4 Enter your logo , up to 30 characters. See the characte[...]

2. P rep ara tio n 17 Note: L T o enter another character located on the same number ke y , press {> } to mov e the cursor to the next space . T o s elect char acters using {A } or {B} Instead of pressing the dial k eys, y ou can select characters using {A } or {B} . 1. Press {A } or {B } repeatedly to displa y the desired character . 2. Press {[...]

3. T elephone 18 3 Telephone Automatic Dialli n g 3.1 Storing names an d telephone numbers into the one-t ouch dial and navigator directory F or rapid access to frequently dialled nu mbers, the unit provides the one-touc h dial (10 entries) and navi gator director y (100 entri es). L Y ou can also send fax es using the one-touch dial and nav igator[...]

3. T e lephone 19 3.1.3 Editing a store d entry 1 Press {>} . 2 Press {A} or {B} repeatedly to display the desired entry . 3 Press { MENU } . 4 Press {*} . L If you do not need to edi t the name, skip to step 6. 5 Edit the name (see the storing procedure on page 18 f or instructions). 6 Press { SET } . L If you do not need to edi t the telephone[...]

3. T elephone 20 Recording 3.3 R ecording a telephone con versation (KX-FP363 onl y) Y ou can record a telephone conv ersation. This conv ersation can be pla yed back later , either directly or remotely . L K eep the front cover page open f or button locations . 1 During a telephone conv ersation, press { RECORD } . 2 T o stop recording, press { ST[...]

3. T e lephone 21 – The caller information does not include a telephone number . 1 Press { CALLER ID } . 2 Press {A} to search from the most recent caller inf or mation. Press {B} to search from the oldest caller inf or mation. L If y ou need to edit the telephone n umber , see page 21. L ( 1 ) means this call has already been viewed or ans wered[...]

3. T elephone 22 3.6 Storing caller inf ormation in to th e one- touch dial and n avigator dir ecto ry L K eep the front cover page open f or button locations . Impor tant: L This feature is not av ailable in the follo w ing cases. – The telephon e number includes data other than numb ers (i.e. * or #). – The caller information does not include[...]

4. F ax 23 4F a x Sending Faxes 4.1 S ending a fax ma nuall y 1 Adjust the width o f the document guides ( 1 ) to the size of the document. 2 Inser t the document (up to 10 pages) F ACE DO W N ( 2 ) until a single beep is heard and the unit grasps the document. 3 If necessary , press {A} or {B } repeatedly to select the desired resolution. 4 Press [...]

4. F ax 24 L After transmission, the v oice guide will turn off automatically . T o stop transmission Press { ST OP } . Sending report for confirmat ion A sending repor t provides y ou with a pr inted record of transmission results . T o use this feature , activate f eature #04 (page 42). For an ex planation of erro r messages in the result column,[...]

4. F ax 25 2 Inser t the document (up to 10 pages) F ACE DO WN until a single beep is heard and the unit gr as ps the document. 3 If necessary , press {A} or {B } repeatedly to select the desired resolution (page 23). 4 Enter the fax number . Using stations 1 – 5: Press the desired station k ey . Using stations 6 – 10: Press { LO WE R } , then [...]

4. F ax 26 7 Press { ST OP } . 4.4.3 Erasing a stored entry from the broadcast memory 1 Press {>} . 2 Press {A} or {B} repeatedly to display “ <BRO ADCAS T> ” . 3 Press { MENU } . 4 Press {#} . 5 Press {A} or {B} repeatedly to display the desired entr y yo u want to erase . L T o cancel erasing, press { ST OP } . 6 Press { SET } . 7 Pr[...]

4. F ax 27 Receiving F axes 4.5 Selecting th e wa y to use y our fax machine Depending on y our s ituation, select the w ay y ou prefer to use y our fax machine. – Use as ans wer ing de vice and/or fax (KX- FP363 only) – Use only as a f ax – Mostly phone calls – With ans wering machine (KX-FP343 only) 4.5.1 Use as answering device and/or fa[...]

4. F ax 28 4.6 Receiving a fa x man uall y 4.6.1 Activating TEL mode Set the f ax machine to TEL mode by pressing { RECEIVE MODE } (KX-FP343)/ { AU TO ANSWER } (KX-FP363) repeatedly to displa y the followin g. How to receive calls 1 Lift the handset to ans wer the call. 2 When: – document reception is required, – a fax calling tone (slow beep) [...]

4. F ax 29 4.7.1 Activating F AX ONL Y mode For KX-FP343 Set the f ax machine to F AX ONL Y mode by pressing { RECEIVE MODE } repeatedly to displa y the f ollowing. For KX-FP363 1 Set f eature #77 to “ FAX ON LY ” (page 46) beforehand. 2 Press { A UT O ANSWER } repeatedly to displa y the f ollowing. How to receive calls When receiving calls , t[...]

4. F ax 30 4.8 Using the unit w ith an answering machine (KX- FP343 on ly) 4.8.1 Setting up the fa x machine and an answering machine 1 Connect the ans wering machine. 2 Set the number of rings on the answ eri ng machine to less than 4. L This will allo w the answering machine to ans wer the call first. 3 Record a greeting message on the ans wer in[...]

4. F ax 31 4.10 Black list function Y ou can reject receiving facsimi l es by registering the blac k list numbers. Up to 10 phone numbers can be stored as f ollows. 1 Press { MENU } . 2 Press {#} , then { 2 }{ 7 } . 3 Press {A} or {B} to select “ ON ” . 4 Press { SET } . 5 Enter the fax phone number you require as unauthorized n umber . L Y ou [...]

5. Duplex Ring 32 5 Duplex Rin g Duplex Ring 5.1 Using with the ring detection feature When you s ubscribe to a duple x ring ser vice, your telephone c ompany will assign y ou a new f ax number and will also tell you the assigned ring patter n. Please complete the f ollowing setup on your f ax machine to identify the assigned ring pattern. 1 Press [...]

6. Cop y 33 6 Copy Copying 6.1 Making a copy 1 Adjust the width o f the document guides ( 1 ) to the size of the document. 2 Inser t the document (up to 10 pages) F ACE DO W N ( 2 ) until a single beep is heard and the unit grasps the document. 3 If necessary , press {A} or {B } repeatedly to select the desired resolution. 4 Press { COPY } . L If n[...]

6. Co py 34 Note: L If the appropriate reduction rate is not selected, the document ma y be divided and the top of the second sheet will be deleted. L If the image at the bottom of the document is not copied when you cop y a document that is the same length as the recording paper , tr y 92% or 86%. T o c ollate multiple copies The unit can collate [...]

7. An sweri ng Dev ice (KX-FP36 3 only) 35 7 Answering Device ( KX-FP363 on ly) Greeting 7.1 Recording y our gre e tin g messa ge Y ou can record your own greeti ng message for T AD/F A X mode, f or a maximum of 16 (def ault) or 60 seconds in length. W e recommend you record a message of less than 12 seconds to make it ea sier to re ceive fax e s. [...]

7. Ans wering De vice ( KX-FP363 onl y) 36 Incoming Messages 7.3 Listening to recorded messages When the unit has recorded new v oice messages: – The PLA Y MESSAGES indicator will flash. – The displa y will show the total n umber of recorded messages. Example: 02 – The unit will beep slo wly if the mes s age aler t feature is ac tivated (f ea[...]

7. An sweri ng Dev ice (KX-FP36 3 only) 37 7.4 Opera ting from a remote location Y ou can call your unit from a remote location and access the ans wering device. Impor tant: L Program the remote operation ID beforehand (feature #11, page 43). L Set the un it to T AD/F AX mode before going ou t (page 29). L Use a touch tone teleph one for remote ope[...]

7. Ans wering De vice ( KX-FP363 onl y) 38 “ The message has been erased. ” L The unit will pla y back the ne xt message. Erasing all the messages Press {*}{ 5 } to erase all the messages . V oice guide ex ample: “ All messages ha ve been erased. ” L A long beep will sound. Monitoring t he r oom Press { 6 } to monitor the sound f or about 3[...]

7. An sweri ng Dev ice (KX-FP36 3 only) 39 message, speak after the beep . T o leav e a private message , pr ess * and the desired mailbo x number 1 or 2. Thank y ou. ” 2 Record your mailbo x greeting message if necessar y (page 39). 3 Change the mailbo x pas s word if necessar y . – F or mailbox 1 pass word, see feature #51, (page 45). – F o[...]

7. Ans wering De vice ( KX-FP363 onl y) 40 Note: L See the f ollowing topics on page 36 f or details on f eatures that can be used during pla yback. – T o repeat a message – T o skip a message – T o stop play back – T o change the pla yback s peed – T o erase a specific message T o record a memo mes sage into a mailbox 1. Press {> } 2 [...]

7. An sweri ng Dev ice (KX-FP36 3 only) 41 L The displa y will show the remaining recording time. 6 When finished recording, press { ST OP } . L The unit will repeat your message . Adjust the v olume using {A} or {B} . 7 Press { MENU } . T o check the t ransfer gree ting messag e 1. Press { MENU } , {#}{ 6 }{ 1 } . 2. Press {A } or {B } repeatedly [...]

8. Pr ogrammable Features 42 8 Progra mmable Features Features 8.1 Pr o grammin g 8.1.1 Programming basic features 1 Press { MENU } . 2 Select the f eature you wish to program. Press {<} or {>} repeatedly to dis pla y the desired f eature. L The current setting of the f eature will be displa yed. 3 Press {A} or {B} repeatedly to display the d[...]

8. Pr ogrammable Features 43 Code #06 (KX-FP343 only): Chang ing the ring setting in F AX ONL Y mode FAX R ING C OUNT RINGS= 2 [ ± ] T o change the number of rings before the uni t ans wers a call in F AX ONL Y mode. Y ou can select “ 1 ” , “ 2 ” (def ault), “ 3 ” , “ 4 ” , or “ 5 EXT.TA M ” . If you are using the uni t with an[...]

8. Pr ogrammable Features 44 L This f eature is not av ailabl e for broadcast transmission. L The calling charge ma y be higher as the transmission speed is slo wed down. “ ON ” : After transmission, this feature wi ll turn off automatically . “ OFF ” (def ault): Deactivates this feature. Code #25: Sending a fax at a specific tim e DELAYE D[...]

8. Pr ogrammable Features 45 2. Press {# } , then { 4 }{ 1 } . 3. Press {A } or {B } repeatedly to select “ ON ” . 4. Press { SE T } . 5. Enter your c ode from 2 to 4 digi ts, using 0 – 9, {*} and {#} . L The def ault code is *** 9. 6. Press { SE T } . 7. Press { MENU } . Note: L Do not enter “ 0000 ” . Code #42 (KX-FP363 only): Setting t[...]

8. Pr ogrammable Features 46 “ 60s ” : Maximum recording time is 60 seconds. See page 35 f or details. Code #55 (KX-FP363 only): Greeting message for mailbo x 1 BOX1 GR EETIN G CHECK [ ± ] See page 39 f or details. Code #56 (KX-FP363 only): Greeting message for mailbo x 2 BOX2 GR EETIN G CHECK [ ± ] See page 39 f or details. Code #58: Setting[...]

8. Pr ogrammable Features 47 Code #80: Resetting advanced features to their default settin gs SET DEF AULT RESET= NO [ ± ] T o reset the advanced f eatures: 1. Press { MENU } . 2. Press {# } , then { 8 }{ 0 } . 3. Press {A} or {B} repeatedly to s elec t “ Y ES ” . 4. Press { SE T } . 5. Press { SE T } again. 6. Press { MENU } . L ECM selection[...]

9. Help 48 9H e l p Error Messages 9.1 Err o r messages – Repor ts If a problem occurs during f ax transmission or reception, one of the f ollowing comm unication messages will be printed on the sending and journal repor ts (page 24). COMMUNICA TION ERROR (Code: 40-42, 46-72, FF ) L A transmission or reception error occurred. T r y again or check[...]

9. Help 49 L The unit has a document in memory . See the other displa yed message instructions to print out the document. FAX MEMO RY FULL L The memor y is full of receiv ed documents due to a lack of recording paper or a recording paper jam. Install paper (page 12) or clear the jammed paper (page 53). L When performing memory transmission, the doc[...]

9. Help 50 I cannot make calls. L The dialling mode setting is wrong. Change the setting of feature #13 (page 43). The unit does n ot work. L Disconnect the unit from the telephone line and connect the line to a kno wn wor king telephone. If the working telephone operates properly , contact our ser vice personnel to hav e the unit repaired. If the [...]

9. Help 51 L When you ha ve a single telephone l ine and subscribe to a telephone company ’ s v oice mail service, you m ust also subscribe to the duple x r ing ser vice (page 32). I cannot receive documen ts automatically . L The receiving mode is s et to TEL mode. Change the receiving mode: – KX-FP343: F AX ONL Y mode (page 28). – KX-FP363:[...]

9. Help 52 L Some paper has instructions recommending which side to print on. T r y tur ning the paper over . L Y ou may ha ve used paper with a cotton and/or fibre content that is o ver 20%, such as letterhead or resume paper . 9.3.5 Using an ans wering machine (KX-FP343 o nly) I cannot receive documen ts automatically . L Y our greeting message o[...]

9. Help 53 9.4 Recording paper jam 9.4.1 When the recording paper has jammed in the un it The displa y will show the f ollowing. PAPER JAM MED 1 Open the front cov er ( 1 ) by pulling up the centre par t ( 2 ). 2 Release the bac k cov er by pushing the green button ( 1 ) on the right side of the unit. OR Release the bac k cov er by pushing the gree[...]

9. Help 54 L Make s ure that the ink film is wrapped around the blue core ( 2 ) at least once . 6 First close the back co ver securely ( 1 ) by pushing down on the dotted area at both ends ( 2 ). Then close the front cov er secur ely ( 3 ). 7 Remov e the recording paper and straighten. Pull the tension plate f orward ( 1 ) and hold open while inser[...]

9. Help 55 9.5 Documen t jams – sending 1 Open the front cov er ( 1 ) by pulling up the centre par t ( 2 ). Remov e the jammed document carefully ( 3 ). 2 Close the front cov er securely ( 1 ). Note: L Do not pull out the jammed paper f orcibly before opening the fr ont cov er . Cleaning 9.6 Docume nt feeder c lean ing Clean the document f eeder [...]

9. Help 56 4 Close the front cov er securely ( 1 ). 5 Connect the power cord and the telephone line cord. 9.7 Thermal head c lea ning If smudges or bl ack/white lines appear on a copied/received doc ument, check whether there is dust on the thermal head. Clean the ther mal head to remov e the dust. 1 Disconnect the pow er cord and the telephone lin[...]

9. Help 57 7 Connect the power cord and the telephone line cord. FP343-363HK.book Page 57 Thursday, July 31, 2003 2:45 PM[...]

10. Genera l Informa tion 58 10 Gener al Info rmation Printed Repo rts 10.1 Reference lists and report s Y ou can pr int out the f ollowing li s ts and repor ts for y our r ef er ence. Setup list: provides y ou with the current settings of the basic and adv anced programming f eatures (page 42 to page 47). T elephone number list: provides y ou with[...]

10. Genera l Inf ormation 59 10.2 T echnical data about this product *1 T ransmission speed depends upon the c ontents of the pages, resolution, telephone li ne c onditions and capability of the other par ty ’ s ma chin e. *2 T ransmission speed is based upon the ITU-T No . 1 T est Char t. If the capability of the other party ’ s machine is inf[...]

10. Genera l Informa tion 60 P aper sp ecific ation s Note f or recor ding paper: L Do not use the f ollowing types of paper: – P aper with a cotton and/or fibre content that is ov er 20%, such as letterhead paper or paper used for r e s u m e s – Extremely smooth or shin y paper , or paper that is highly te xtured – Coated, damaged or wrinkl[...]

11. Inde x 61 11 . Index 11.1 Index # #01 Date and time: 15 #02 Y our logo: 16 #03 Y our fax number: 17 #04 Sending repor t: 24 , 42 #06 F AX ri ng setting: 43 #06 T AD ring setting: 29 , 43 #10 Recording time f or an incoming message: 43 #11 Remote operation ID: 43 #12 Remote activati on ID: 43 #13 Dialling mode: 43 #17 Ringer pattern: 43 #22 Jour[...]

11. Inde x 62 Message transf e r (F eature #60): 40 , 46 N Navigator directory Making a phone call: 19 Selecting characters: 17 Sending f axes: 25 Storing: 18 O One-touc h dial Making a phone call: 19 Sending f axes: 25 Storing: 18 Overseas mode ( Feature #23): 43 P P ager c all (Feature #70): 41 P olling: 30 P ower f ailure: 52 Programming: 42 Q Q[...]

63 FP343-363HK.book Page 63 Thursday, July 31, 2003 2:45 PM[...]

PFQX1843ZA CM0803YH0 Panasonic Communications Co., Ltd. 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan 1/2 FP343-363HK.book Page 64 Thursday, July 31, 2003 2:45 PM[...]