Panasonic KX-TDA15 manual

Model No. KX-TD A15 Thank you f or purchasing a P anasonic Hybrid IP-PBX. Please read this manual carefully bef ore using this product and sav e this manual f or future use. PSMPR Software File V ersion 4.0000 or later Hybrid IP-PBX User Manual[...]

2 User Manual Feature Highli ghts 1.8 Utili sing the C all Cen tre (Page 125) 1.9.5 I f a V oic e Process ing Syste m is Connected (P age 13 7) Appendix (P ag e 199) Consult your dealer 1.1 Be f ore O perating the T ele phones (P age 14 ) Consu lt your deale r This PBX can establish Incoming Call Distribution Groups (ICD Group) by which a large vol[...]

User Manual 3 1.5.2 Usi ng V oic e Mes saging ( Built-in Simpli fied V oi ce Mess age [SVM ]) (Page 90) You can set incoming calls to be redirected to your message box to let callers leave voice messages when you are unable to answer the phone. Built-in Simplified Voice Message Hello, this is 204. Please leave your message.[...]

4 User Manual In This Manual, • The following abbreviations a re used: APT → Analogue Propr ie tar y T el ephone Displa y PT → Proprietar y T elep hone wi th a Displ a y DPT → Digital Propr ietar y T elep hone IP-P T → IP Propr ietar y T elephone PS → P o r table Stati on PT → Propr ietar y T ele phone SL T → Singl e Line T elephone[...]

User Manual 5 Impor tant Inf ormation W ARNING • THIS UNIT MA Y ONL Y BE INST ALLED AND SER VICED BY QU ALIFIED SER VICE PERSONNEL. • IF D AMA GE T O THE UNIT EXPOSES ANY INTERNAL P ARTS, DISCONNECT THE PO WER SUPPL Y CORD IMMEDIA TEL Y AND RETURN THE UNIT T O Y OUR DEALER. • UNPLUG THIS UNIT FROM THE A C OUTLET IF IT EMITS SMOKE, AN ABNORMAL[...]

6 User Manual The KX-TD A15E, KX-TD A15NE, KX-TD A15GR, and KX-TD A15CE are designed to interwork with the: • Analogue Public Switched T elephone Network (PSTN) of European countr ies • P an-European Integrated Services Digital Network (ISDN) using ISDN basic rate access P anasonic Communications Company (U .K.) Ltd. declares that this equipmen[...]

User Manual 7 Attention • K ee p the unit away from heati ng appli ances an d devices that ge nerate elec tri cal nois e such a s fluores cent lam ps, motors, and televisions. These noise s ources c an inte rfere with the pe rformanc e of the PBX. • This unit shou ld be kept free of dus t, moistur e, high tempe rature (more than 40 ), and vi br[...]

8 User Manual Information on Disposal f or Users of W aste Elect rical & Electronic Equipment (p rivate house holds) • This symbol on the pr oduct s and/o r acco mpanying documents means th at use d electr ical and electro nic prod ucts sho uld not b e mixed with gene ral househ old wast e. F or prop er treatm ent, re cov er y and recycli ng,[...]

User Manual 9 For Future Reference Pleas e pr int, r ecord, an d retain the following infor mation for future ref ere nce. Not e The ser ial numbe r of th is prod uct can b e found on the la bel affi x ed to the u nit. Y ou shoul d record t he model numbe r and the s eri al numbe r of this unit as a per mane nt recor d of your purc hase to ai d in [...]

10 User Manual T able of Contents 1 Oper ation ...... ..... ..... ..... ..... ....... ..... .... ..... ..... ....... ..... ..... ..... .... ........ .... ..... 1 3 1.1 Befor e Operating the T elephones ........ ......... ........... ......... ........... ......... ........... ......... ..... 14 1.1.1 Befor e Operating the T elephones ... ..........[...]

User Manual 11 1.7 .7 Pre ven ting Other P eople from Joining Y our Con v ersation (Ex ecutiv e Busy Ov erri de Den y) .... .... 118 1.7.8 T ur ning on the Backg round Music (BGM)...... ........... ........... ........... ........... ........... .......... 119 1.7.9 Protecting Y our Line against Notificati on T ones (Data Line Security)......... ..[...]

12 User Manual 4.1 .1 T rouble shoo ting ..... .... ....... .... ..... .... ..... .... ..... ...... ..... .... .... ..... .... ....... .... ..... .... ..... .... .... ... .. .. 2 00 4.2 Feature Number T ab le ...... ............ ........... ........... ............. ........... ............. ........... .......... 203 4.2 .1 F ea ture Num ber T abl[...]

User Manual 13 Section 1 Operation This chap ter shows you step by step how to use e ach f eatur e. Read this chapter to becom e familiar with th e many useful features of this PBX.[...]

1.1 Bef ore Operating the T elep hones 14 User Manual 1.1 Bef ore Op erating the T elephones 1.1.1 Bef ore Operating the T elephones What Kind of T el ephone Can Be Used? Y o u can use a singl e line tel ephone (SL T ), such as a rotar y puls e tele phone o r a P anas onic pr opr ietar y tele phone (P T) such a s the K X-T7636 or KX -NT136 . Y ou c[...]

1.1 Bef ore Operating the T eleph ones User Manual 15 T one Y o u will hea r various ton es, duri ng or after an ope ration, for confir ma tion. Refer to "4.3.1 What is This T o ne?" (Appe ndix). Displa y In this m anual, you will see "the dis play ...". This refers to the display of a Panasonic prop riet ar y tel ephone. If you[...]

1.1 Bef ore Operating the T elep hones 16 User Manual Examples The di splays and the illustrati ons shown as examples are fr om a tel ephone co nnect ed to the KX- TD A15. Restrictions Some features may be restr icted a t your extension depe nding on s ystem p rogramming a nd the t ype of tele phone be ing used . Icon Descriptions The following ico[...]

1.1 Bef ore Operating the T eleph ones User Manual 17 When Y ou Use a P anason ic Pr oprietary T e lephone If you use a P anaso nic pro prie tar y te lephon e and th e Console, they may hav e so me of th e useful feature buttons desc ri bed bel ow . For a PS use r , refer to "Operating Instr ucti ons" for PS. These buttons make operatio n[...]

1.1 Bef ore Operating the T elep hones 18 User Manual INTERCOM : Used to make or rec eive intercom c alls. Soft Butto ns : Used to s elect the item dis pla yed on the bottom of t he dis pla y . MONI T OR : Used for hands -free dial ling. Y ou can monitor the p ar ty 's voice in han ds-fre e mode. A UT O ANS ( Auto Ans wer)/MUTE : Used to r ece[...]

1.1 Bef ore Operating the T eleph ones User Manual 19 FLASH/RECALL : Used to di sconnect the current c all and make another cal l without h anging up. This button als o function s as a CANCEL button while on-hook. CONF (Con ference) : Used to e stablish a multi ple par ty con v ersatio n. V O ICE CALL/MUTE : Used to mon itor an i ntercom call autom[...]

1.1 Bef ore Operating the T elep hones 20 User Manual Customised Buttons If the ter m is in pa renthese s li k e (Accoun t) in this sec tion, it m eans a flexible button has been m ade in to an "Accoun t" button. T o customis e, refer to "3.1.3 Cus tomising the Bu ttons". REL EASE : Used to disc onnect the line. Navigato r Key/J[...]

1.1 Bef ore Operating the T eleph ones User Manual 21 Single -CO (S -CO) Used to a ccess a speci fied ou tside li ne for making or recei ving outs ide cal ls. Dire ct St atio n Sel ect ion ( DSS) Used to a ccess an e xten sion with one tou ch. It is al so po ssible to be changed to the o ther feature button. One-touc h Dialli ng Used to a ccess a d[...]

1.1 Bef ore Operating the T elep hones 22 User Manual Answ e r Used to a nsw er an incomi ng ca ll. Release Used to disconn ect the lin e dur ing or a fter a conv e rsation or to complete a Call T ransfer . T oll Restr iction/Ca ll Barring Used to c hange the toll r estr iction/ call barr ing lev el of other extension users temp or arily . ISDN Se [...]

1.1 Bef ore Operating the T eleph ones User Manual 23 How to Foll ow the Steps An example of s ystem o peratio n is sh own below . Calling Another Extension To call an extension (Intercom Call) The DSS b utton l ight shows th e curr ent status as follo ws: Off: The extension is idle . Red on: Your or ano ther exte nsion is using t he line. For quic[...]

1.1 Bef ore Operating the T elep hones 24 User Manual Con necti on Exa mple This diagram shows you a con nectio n example. External Sensor/ External Relay Doorphone & Door Opener External Music Source Pager/ Speaker Batteries Voice Processing System Computer Computer Printer Router Telephone Company Hybrid IP-PBX Computer Cell Station Portable [...]

1.2 Making Calls User Manual 25 1.2 Making Cal ls 1.2.1 Basic Calling – Calli ng Ano ther Ex tensio n – Calli ng an O utside Par ty – Maki ng a Call t o a Pr ivate Network (TIE Line Acc ess) – Using an Acco unt Code (Acc ount Cod e Entr y) Calling Anothe r Extension T o call an e xtension (Inter com Call) • The DSS button li ght shows the[...]

1.2 Makin g Calls 26 User Manual T o call an operator (Operator Call) Y o u can call an extension or a gro up assig ned as the operator . Calling a n Outsid e P ar ty Y o u hav e to se ize an outs ide line b efore dialling an outsid e phone numb er becau se exter nal cal ls are ma de via y our PBX. Selec t one of the following method s: T o select [...]

1.2 Making Calls User Manual 27 T o select the specif ied outside line Making a Call to a Private Netw o rk (TIE Line Access) Y o u can acc ess extensio ns conne cted to other PBXs i n a pr ivate networ k. T o call • Each of the S -CO button or G -CO button light shows the curren t status as follows: Off : The line is idle. Red on : The line is i[...]

1.2 Makin g Calls 28 User Manual T o call with one t ouch Using an A ccount Code (Accoun t Code Entr y) Y o u may giv e a spec ified a ccount co de to extension users and check their tel ephone u sage. Y ou can s pecify an acc ount code f o r each cli ent and check the call duration. • * Whi ch type o f telep hone numb er must be e ntered depend [...]

1.2 Making Calls User Manual 29 • A P anasonic proprietary telephone e xtension user can e nter an ac count co de dur ing a conv ersati on and when hear ing r eorder tone after the othe r par ty hangs u p . • Acc ount code s may use the digits " 0" throu gh "9" . • Dep ending on the se ttings of your PBX , you may be requi[...]

1.2 Makin g Calls 30 User Manual 1.2.2 Easy Dialling This is convenient for frequen tly dial led ph one numbers. – With a One-to uch Bu tton ( One-tou ch Dia lling) – Using Number s Sto red at Y our E xtensio n (P erson al Spe ed Dial ling) – Using Number s Store d in th e PBX (Sy stem Speed D ialling ) – T o a Preset N umber by Going Off-h[...]

1.2 Making Calls User Manual 31 T o dial Using Numbers Stored in the PBX (System Speed Dialling) Y o u can make ca lls u sing sp eed dia llin g number s stored in the PBX . T o a Preset Number b y Going Off-hook (Hot Li ne) Y o u can make an o utside c all simpl y by going off-ho ok if you ha ve preprogramme d your phone. This feature is als o know[...]

1.2 Makin g Calls 32 User Manual T o set/cancel T o dial Using a Prepr ogrammed Number (Quick Dialling) Y o u can make a c all sim ply by pressi ng the preprogrammed num ber for quick diall ing. • T o call another party , dial the desire d par ty's ph one numbe r before the prepr ogrammed number is di alled. • Y ou shoul d assign the inter[...]

1.2 Making Calls User Manual 33 1.2.3 Redial This is convenient w hen ca lling the same outsid e par ty ag ain. – Red ialling the Last Nu mber Y o u Dialled (Last Nu mber R edial) Redialling the Last Number Y ou Dialled (Last Number Redial) • Up t o 32 digit s can be sto red and r edia lled. • After pressing REDIAL , if you hear a busy to ne [...]

1.2 Makin g Calls 34 User Manual 1.2.4 When the Dialled Line is Busy or Th ere is No Answer – Reser ving a Busy Line (Automatic Callback B usy) – Settin g Call back on an ISDN Line (Com pletion o f Calls to Busy Subsc ribe r [CCBS]) – Sendi ng a Cal l W ait ing Not ificatio n (Cal l W ait ing) – Leaving a M essage Waiting Ind ication/ Calli[...]

1.2 Making Calls User Manual 35 T o ans wer the callbac k ringing fr om an idle outside line T o cancel callbac k ringing (A utomatic Cal lback Busy Cancel) Setting C allback on an ISDN Line (Com pletion of Calls to Bu sy Subscriber [ CCBS]) Y o u can set the tel ephone to recei v e callback r ingi ng when a busy call ed par ty on an ISDN li ne bec[...]

1.2 Makin g Calls 36 User Manual T o answer while hearing a callbac k ringing T o cancel (CCBS Cancel) Send ing a Call W aiting N otifica tion (C all W aiting ) Y o u can inform the cal led par ty tha t your call is waiting. This f eatu re is al so k nown as Bu sy St ation Sig nalling (BS S). • If you do not answer within a specifi ed time per io[...]

1.2 Making Calls User Manual 37 Leaving a Message W aiting Indication/Calling Bac k the Caller Who Left an Indicat ion (Message W aiting) For a cal ler T o leave a messa ge waiting indication T o lea ve/cancel a message waiting indication For a call er When th e called extension is busy or does not answer your call, you can le av e a not ifica tion[...]

1.2 Makin g Calls 38 User Manual For a cal led ext ension T o chec k the left message and call bac k T o call bac k T o clear mes sage waiting indications left on y our ex tension • The M essage button light o r Mess age/Rin ger Lamp shows the curren t status as follows: Off : No messag e Red on : Y ou have a message. • The di spla y sho ws the[...]

1.2 Making Calls User Manual 39 Joining an Exi sting Call ( Executive Bus y Override) The p reprogrammed extension can call s omeon e who is busy on the telephone and e stablish a three-p ar ty con ve rsati on. T o join an inter com call T o join an outsi de call Customising Y our Phone • 3.1.3 Cus tomis ing the Button s Create o r edit a M essag[...]

1.2 Makin g Calls 40 User Manual For the o riginating extension T o talk to each party alterna tely Monitoring Another Extension (Call Monitor) The prep rogrammed extensio n can m onitor a nother extensio n. T o monitor T o an Extension R efusing the Call (DND Ov erride) The prepro grammed ex tens ion can cal l someo ne who has set the DND feature.[...]

1.2 Making Calls User Manual 41 1.2.5 Accessing the ISDN Ser vice (ISDN Ser vice Access) T o access Y o u can acc ess s er vic es provid ed by the ISDN . • A vailabil ity of features d epends on the ISDN ser vice of your telephon e com pany . Customising Y our Phone • 3.1.3 Cus tomis ing the Button s Create o r edit an ISDN Se r vic e button. O[...]

1.2 Makin g Calls 42 User Manual 1.2.6 Alternating th e Calling Metho d (Alterna te Calling— Ring/ V oice) T o change the method The c aller can alter nate the al er ti ng meth od, either rin g or voice, when maki ng an inte rcom call. On the oth er han d, any e xtens ion ca n set the ale r tin g method , either rin g or voice, when rec eiving a [...]

1.2 Making Calls User Manual 43 1.2.7 Calling with out Restri ctions – Using Y our Calling Pr ivil eges a t Anoth er Exten sion (R emote CO S Acc ess) Using Y ou r C alling Privil ege s at An other Extensio n (Remote COS Access) Y o u can use your calling pr ivileg es (Clas s of Ser vice ) at anoth er extension. Y ou may ov err ide restr ictio ns[...]

1.2 Makin g Calls 44 User Manual 1.2.8 T o Access Anothe r P ar ty Directly fr om Outsid e (Direct Inwar d System Access [DISA]) – Calli ng thr ough DISA Calling through DISA T o call an extensi on Whe n outside callers acc ess extensions in the PB X, a prere corded m essage greets th e caller a nd gives in f or mati on about how to ac cess an ex[...]

1.2 Making Calls User Manual 45 T o call an outside party To r e t r y • * Calle rs from prep rogrammed outside numbers can acc ess the PBX thr ough DISA with out a pass word (e xtensi on PIN/ veri fication code PIN) ( DISA A utomatic W alking COS ). In No Security Mode Dial DISA phone number . In T runk Security Mode/All Security Mode From Outsi[...]

1.2 Makin g Calls 46 User Manual • W A RNING There is a risk that fraudulent telephon e calls will be made using the Outside-to- Outside Cal l feature of DISA. The cost of such calls will be billed to the owner/renter of the P BX. T o prot ect the PBX from th is kind of fraudulent use, we str ongly recommend: a) Enabling DISA secur ity (T runk Se[...]

1.2 Making Calls User Manual 47 1.2. 9 Setti ng Y our T elephon e fr om An other Ext ension or through DISA (Remot e Setting) Y o u can set the following features on your telep hone fr om ano ther extension or thr ough DI SA. • Call Fo rwarding (FWD)/Do Not Disturb (DND) • Chang ing the Log-in/L og-out St atus o f Extensi ons • Absent Mess ag[...]

1.3 Receiv ing Calls 48 User Manual 1.3 Re ceiving Cal ls 1.3.1 Answering Calls • Hands-fre e Opera tion Y ou can receive a c all and have a conversation in ha nds-fr ee mode using the SP- PHONE button. Customising Y our Phone • 3.1.2 Set tings on the Programmi ng Mode— Preferr ed Line Assignment—Incoming Select the se ized lin e when g oin[...]

1.3 Recei ving Calls User Manual 49 1.3.2 Answering Hands-free (Hands-free Answerbac k) T o set/can cel Y o u can answer an incom ing call without go ing off -hook as soon as the li ne is c onnected. When an inter com call arr ives , you will hear the caller talking without the phone r inging. When an out side c all arr ives , you will hear the cal[...]

1.3 Receiv ing Calls 50 User Manual 1.3.3 Answering a Call Ringing at Anothe r T ele phone ( Call Pickup) – Answering a Cal l from A nother T elephone ( Call Pickup) – Denying O ther P eople the P oss ibility of Picking Up Y our Call s (Call Pickup Deny) Answering a Call from Another T elepho ne (Call Pickup) Y o u can answer an incom ing call [...]

1.3 Recei ving Calls User Manual 51 1.3.4 Answering a Call via an External Speaker (T runk An sw er Fr om Any Station [T AF AS]) Y o u can be n otifie d of incom ing ou tside call s throug h an exter nal sp eaker . These cal ls can b e answered from any extension. Throu gh an external speaker • Y ou can al so rec eive a pagin g annou ncement v ia[...]

1.3 Receiv ing Calls 52 User Manual 1.3.5 Using the ANSWER/RELEA SE Button T o answer T o transfer a ca ll T o talk to a waiting cal ler The A NSWER and REL EASE buttons are convenient for operators us ing hea dsets. With th e ANSW ER button, you ca n answer all inco ming cal ls. With th e RELEAS E button, you can disconn ect the li ne dur ing or a[...]

1.3 Recei ving Calls User Manual 53 T o transf er an outside call to an extension with a one-t ouch operation T o end a con versat ion Customising Y our Phone • 3.1.3 Cus tomis ing the Button s Create o r edit an Answer b utton o r a Relea se button. Press DSS . PT During a conversation Press RELEASE . The called party answers. The other party is[...]

1.3 Receiv ing Calls 54 User Manual 1.3.6 Identifying Maliciou s Calling P ar ties (Malicious Call Identification [MCID]) Y o u can ask your teleph one compa ny to trace a malici ous cal ling p ar ty dur ing a conversatio n or after the calling par ty hangs u p . Y o u will re ceive the infor mation on the malicio us ca ll later on. T o request MCI[...]

1.4 During a Con vers ation User Manual 55 1.4 During a Con ver sati on 1.4.1 T ran sferring a Call (Call T ransfer) – T ransferring to an E xtensio n in th e PBX – T ransferring to an O utside Par ty Us ing the PBX Se r vice – T rans ferring a C all U sing the ISD N Ser v ice (Ca ll T r a nsfer [CT]—by ISDN ) T ransferring to an Extension [...]

1.4 During a Con vers ation 56 User Manual T o transfer wit h one touc h (One-touch T ransfer) T ransferr ing to an Outsi de P ar ty Using the PBX Service Some extensio ns may be restr icted f rom p erf or m ing this f eatu re. • Sys tem programming is requ ired to use the One-tou ch T ransfer feature duri ng a conversation with an extension . Du[...]

1.4 During a Con vers ation User Manual 57 T ransferring a Call Using the ISDN Service (Call T ransfer [CT]—b y ISDN) • Time limit Both t he calle r and the t ransferred par ty wil l hear a n alar m t one fif teen se conds before a spec ified t ime pe riod. • T o return to the held call before the destination answers, pres s the TRANS FER but[...]

1.4 During a Con vers ation 58 User Manual • T o retr iev e the held c all, pre ss the TR ANSFE R button, Reca ll/hookswitch. • Even if you go on -hook wh ile tran sferring a call, it is tran sferred. • After the call is transferred, the line become s idle. Customising Y our Phone • 3.1.3 Cus tomising the Bu ttons Create o r edit an ISDN-Ho[...]

1.4 During a Con vers ation User Manual 59 1.4.2 Holding a Call – Holding – Holdi ng in a System P ar kin g Zone ( Call Park) Holding There ar e two typ es of hol d. The di ff ere nce betwe en them is that ot her peopl e can retr iev e your held cal l (Regul ar Hold) or not (Excl usive Call Hold ). As th ey can be alter na ted, ask your manager[...]

1.4 During a Con vers ation 60 User Manual T o retrie ve a call (Call Hold Retrie ve) • The C O or INTER COM button l ight shows the current s tatus as f o llows: – Regular Hold mode Flashing green slowl y : Y ou r held cal l Flashing red : Ano ther e xte nsion' s held c all – Exclu sive Cal l Hold mo de Flashing green moderately : Y ou [...]

1.4 During a Con vers ation User Manual 61 Holding in a System P arking Zone (Call P ark) Y o u can put a call on hold i n a co mmon p ark ing zone o f the PBX so tha t any extension can retr iev e the par ked call. Y ou ca n use this feature as a transferrin g feature. A cal l can be p ut into either a specifi ed par kin g zone (Speci fied) or any[...]

1.4 During a Con vers ation 62 User Manual T o retri eve (Ca ll Park Retr ieve ) • If a ca ll is par ked automati cally , con fir m the park ing zone number on th e disp lay . • If a call is not re trieved within a specifie d time , you will hear an a lar m as a r eminder (Call P ar k Re call) . If an ou tside ca ll is not answered within a spe[...]

1.4 During a Con vers ation User Manual 63 1.4.3 T a lking to T wo P ar ties Altern ately (Call Splitting) When ta lkin g to one par t y while th e other par ty is on hold, you can sw ap the calls b ack and for th (alternate ly). T o alternate bet ween the par ties lea ving one par ty on hold temporaril y PT/PS During a conversation Press TRANSFER [...]

1.4 During a Con vers ation 64 User Manual T o leave the con versation and then let the tw o parties talk PT/PS Press DSS or dial the other party's extension number . Talk to the other party. During a conversation Press TRANSFER . extension no. OR (DSS) OR TRANSFER Press TRANSFER . OR TRANSFER C.Tone On-hook. SLT Dial the other party's ex[...]

1.4 During a Con vers ation User Manual 65 1.4.4 Answering Call W aitin g – Answering Call Waiting in the PB X – Answering Cal l Waiting from the T e lephon e Compa ny Answering Call W aiti ng in the PBX Dur ing a conv ers ation, a cal l waiting to ne or voice announc ement t hrough t he sp eaker or th e han dset o ccurs when an outsid e call h[...]

1.4 During a Con vers ation 66 User Manual After talking to the new party (second call), you can disconnect (2.1) or hold (2.2) it and then retrieve the fir st call. 2.1 T o disconne ct the second call and then talk to the original party 2.2 T o hold the second cal l and then talk to the original party After ho lding it, you can talk to the or igi [...]

1.4 During a Con vers ation User Manual 67 • Depending on the type of y our telepho ne, you may be able to talk to the other par ty us ing the speaker and the microp hone (Off-ho ok Call Announ cemen t [OHCA]) , or you can receive an announ cement throu gh the h andse t (Whisper OHCA), if you are having a c onv ersat ion using th e hands et. Refe[...]

1.4 During a Con vers ation 68 User Manual Answering Call W aiti ng fr om the T elephone Company This is an op tional telep hone comp any ser vice. Y ou can rec eive a call waiting tone. F or details, con sult your telepho ne com pany . • T o return t o the original party , re peat the operation. • In t his case, the F LASH/RECA LL button on pr[...]

1.4 During a Con vers ation User Manual 69 1.4.5 Multiple P ar ty Con versation – Addin g Oth er P ar ties du ring a Conversation (Co nference) – Leaving a C onference (Unatte nded Co nference) – Leaving a C onference (Leaving Three- par ty Conference ) – Lettin g a Th ird Par ty Join Y our Ca ll ( Privacy Releas e) – Addin g a Third Par [...]

1.4 During a Con vers ation 70 User Manual T o establish a confer ence call when receiving a cal l from an outsi de par ty during a tw o-party con ver sation Dial desired phone number . desired phone no. SLT Talk with multiple parties. Enter 3 . Press Recall/ hookswitch . Talk to the new party. 3 During a conversation Seize outside line before dial[...]

1.4 During a Con vers ation User Manual 71 T o ad d four or more parties to a conference T o ad d another par ty on hold t o a conference T o talk to tw o parties alternatel y in a three-party con versat ion Press CONF . Press CONF . Dial desired phone number . desired phone no. Seize outside line before dialling outside phone number. PT/PS Talk. D[...]

1.4 During a Con vers ation 72 User Manual T o disconnect one party and then talk to the other in a three-party con ver sation Leaving a Conference (Unattended Conference) T o leave a confer ence • * In thi s case, the FLASH/RE CALL button o n a propr ieta r y tel ephone must b e set t o Flash/ Recall mode throu gh system p rogramming. • Dur in[...]

1.4 During a Con vers ation User Manual 73 T o return while others are talki ng T o complete a con ver sation Leaving a Conference (Lea ving Three-party C onference) The pe rson who ori ginated a conference with two o ther par ties can l eav e the con f ere nce, and allow the othe r par ties to c ontinue the co nv ersa tion. T o lea ve a conference[...]

1.4 During a Con vers ation 74 User Manual T o leave a confer ence in v olving tw o outside parties Letting a Thir d Party Join Y our Call (Priv acy Release) T o let a thir d party join y our c on versa tion and estab lish a three- party con versati on • T o le av e a co nference call involving two outside par t ies an d hav e the conversation co[...]

1.4 During a Con vers ation User Manual 75 Adding a Thir d P art y during a Con v ersation Using the ISDN Service (Thr ee- pa r ty Con feren ce [ 3PTY ]— by ISDN) • Only an S-C O button can be used for this op eration. • Y ou can leav e a three-pa r ty conversation and l et the two other par t ies talk by simply go ing on- hook. Press CONF . [...]

1.4 During a Con vers ation 76 User Manual T o complete a con ver sation Customising Y our Phone • 3.1.3 Cus tomising the Bu ttons Create o r edit an ISDN-Hold button. Dial desired phone number . desired phone no. SLT Talk with multiple parties. Enter 3 . Press Recall/ hookswitch . Talk to the new party. 3 During a conversation Seize outside line[...]

1.4 During a Con vers ation User Manual 77 1.4.6 Mute T o set/can cel Y o u can dis able the micr ophon e or the h andset to c onsu lt pr ivately with oth ers in the room while l istenin g to the other par ty on the pho ne thr ough the s peaker or th e handset. • The A UT O ANS/MU TE or VOICE CALL/MUT E button ligh t shows the cu rrent s tatus as[...]

1.4 During a Con vers ation 78 User Manual 1.4.7 Letting Other P eople L isten to the Con versation (Off-hook Monitor) T o set/cancel Y o u can let other peop le in the ro om liste n to the conversation thro ugh the speaker whil e continui ng the conversation us ing the handset. • The S P-PHO NE button li ght sh ows the cur rent st atus a s follo[...]

1.4 During a Con vers ation User Manual 79 1.4.8 Using th e Headset (Headset Operation ) T o talk using the headset T o use the handset duri ng a con ver sation using the headset T o talk in hands-fr ee mode during a con versation usi ng the headset Y o u can have a conv ersation using a headset . In this c ase, y o u must select "Headse t on&[...]

1.4 During a Con vers ation 80 User Manual Customising Y our Phone • 3.1.2 Set tings on the Programmi ng Mode— He adset Oper ation Select the equ ipment to use. • 3.1.3 Cus tomising the Bu ttons Create o r edit a Heads et button.[...]

1.5 B efore Leav ing Y our De sk User Manual 81 1.5 Bef ore Leav ing Y our Des k 1.5.1 Forwar ding Calls – Forwarding Y our Calls ( Call Forwarding [FWD] ) – FWD/DND S ettings Usi ng Fixed FWD/DND Button – Forwarding Y our Ca lls U sing ISDN Ser vi ce (Call Forwarding [CF ]—by ISDN) Forwarding Y our Calls (Call Forw arding [FWD]) Y o u can [...]

1.5 B efore Leav ing Y our De sk 82 User Manual T o set/cancel T o set from ano ther e xtension • When u sing a propr iet ar y te lephon e, y ou can set o r ca ncel Call Forw a rding by press ing t he FWD/DND button (fixed b utton) ins tead of " 710". PT/SLT/PS Enter # . On-hook. Enter destination extension number . Or enter outside lin[...]

1.5 B efore Leav ing Y our De sk User Manual 83 T o set the timer f or "No Answer" and "Busy/ No Answer" T o set/can cel (Call Forwar ding [FWD] for y our Incoming Call Distri buti on Group) • The FWD/DND button li ght shows the current s tatus as f oll ows: Off : Both features are not s et. Red on : FWD mode Fla shi ng red sl[...]

1.5 B efore Leav ing Y our De sk 84 User Manual • The sy stem has two mod es: (1) FWD/DND Cy cle Switc h Mode and (2) FWD/D ND Setting Mode . As k yo ur mana ger wha t mode yo ur syste m is in i f you are no t sure . (1) When in FW D/DND Cycle Switch Mode : Pressing th e FWD/DND button (fixed button) while in idle status wi ll cycle the set ting [...]

1.5 B efore Leav ing Y our De sk User Manual 85 FWD/DND Settin gs Using Fixed FWD/DND Bu tton • Switchi ng the F WD/DND statu s and set ting F WD desti nation f or outs ide/inte rcom ca lls • Timer for "No A ns wer" a nd "Bu sy/No An sw er" • Forw ar ding statu s (o n/off) and outside d estina tions to ri ng in parallel fo[...]

1.5 B efore Leav ing Y our De sk 86 User Manual T o set and cl ear FWD/DND f or outside/i ntercom cal ls T o set the timer f or "No Answer" and "Busy/No Ans wer" • When you switch the FWD/DND status, any FWD destinat ion that was set previously is no t cleare d. • * Th is st ep can be omitted . PT Enter destination extension[...]

1.5 B efore Leav ing Y our De sk User Manual 87 T o set f orwar ding status and outside desti nations to ring in paral lel for outside calls to an ICD Group • * Y ou c an enter the time as a 1–3 digi t number . F or example, 15 seconds can be ente red as "15" or "015 ". • Only one extension assigne d as memb er 1 in each I[...]

1.5 B efore Leav ing Y our De sk 88 User Manual Forwarding Y our Calls Using ISDN Ser vice (Call Forw ar ding [CF]— by ISDN) All call s are forwarded to an outsid e par ty us ing ISDN. T he following types of cal l forw ardi ng are pr ovided by the ISD N ser vic e. – Unconditi onal (Call Forwarding Unconditional [CFU]) – When your extensio n [...]

1.5 B efore Leav ing Y our De sk User Manual 89 T o confir m the condition PT/PS Off-hook. Enter 7 5 . On-hook. 7 5 your MSN Enter your multiple subscriber number (MSN) . Enter # . # C.Tone outside line no. Enter # . # Enter outside line number (3 digits). Enter 1 . 1 The display shows the selected type.[...]

1.5 B efore Leav ing Y our De sk 90 User Manual 1.5.2 Using V oice Mes saging (Built-in Simplifi ed V oice Message [SVM]) Y o ur PBX can provid e you with an sw er ing machine ser vi ce if an SVM c ard is insta lled. Y o ur extension is assig ned a me ssage box, into which caller s can leave v oice me ssage s for you. After cal lers rea ch your mes[...]

1.5 B efore Leav ing Y our De sk User Manual 91 Recor ding a Normal Greet ing Message T o recor d T o pla y back • * Th is step can be omitte d. PT/SLT/PS On-hook. Off-hook. Enter 38 . 1 Enter 1 . 8 3 C.Tone Record message. Example: "You have reached John. I am sorry I cannot take your call right now. Please leave a message." C.Tone The[...]

1.5 B efore Leav ing Y our De sk 92 User Manual T o clear PT/SLT/PS Off-hook. Enter 38 . 0 Enter 0 . 8 3 C.Tone On-hook.[...]

1.5 B efore Leav ing Y our De sk User Manual 93 Recor ding a Greeting Message f or Each Time Mode In ad dition to a nor m al greeting mess age, you can rec ord a sp ecific gr eeting mes sage f or eac h time mode (day/lunch/break /night). T o recor d PT/SLT/PS On-hook. Off-hook. Enter 38 . 8 Enter 8 . 8 3 C.Tone Record message. 1 0 2 3 Day Night Lun[...]

1.5 B efore Leav ing Y our De sk 94 User Manual T o play bac k T o clear • * Th is st ep can be omitted . • If both the gree ting messa ge for a cer tain time mo de and the no rm al greeting me ssag e hav e been rec orded, cal lers will hear the gr eeting mes sage f or that time m ode. Howe v er , if n o greeting m essage has b een rec orded fo[...]

1.5 B efore Leav ing Y our De sk User Manual 95 Redirecting Y our Calls to Y our Message Bo x Y o u can set inco ming c alls to be red irected to your own mes sage box so that ca llers can le av e voice messa ges when you cann ot answer the phone. T o set/can cel • The default floating extensio n numbers a re 591 for SVM card 1, a nd 592 for SVM [...]

1.5 B efore Leav ing Y our De sk 96 User Manual Leavin g V oice Messages If the ex tens ion us er you call ed is not able to answer y o ur call, a nd your ca ll is red irected to the m essag e box, y ou will hear the greeting message. Then, you can leav e a v oic e message for that e xte nsion . It is also possi ble to leav e a voice messag e direc[...]

1.5 B efore Leav ing Y our De sk User Manual 97 Listening to V oice Messages Left b y Caller s When a cal ler leaves a v oice mes sage, informati on about tha t caller i s also recor ded as the SVM Log. The SVM Lo g can be v iewed using the d isplay of a PT or PS by pressing the Mes sage button. T o listen to v oice messages T o c lear the v oice m[...]

1.5 B efore Leav ing Y our De sk 98 User Manual • In ad dition to t he cal ler inform ation th at is re corded i n the Ca ll Lo g, the following SVM Lo g inf ormation is record ed with voic e messa ges left by ca llers: •C a l l e r ' s N a m e • Calle r's T el ephone Number • Tim e recor ding star t ed • V oic e Message Sta tus[...]

1.5 B efore Leav ing Y our De sk User Manual 99 T o listen to v oice messa ges w hile y our displa y is locked T o c lear vo ice messages from the SVM Log • When you press th e Messag e button whil e on-hook to pl a y b ack v oice me ssag es, Display Lock is temporar ily de activated. Off-hook. PT/SLT/PS 7 4 Enter 47 . extension PIN extension no.[...]

1.5 B efore Leav ing Y our De sk 100 User Manual Accessing Y o ur Message Bo x fr om an Outside T elephone Y o u can rem otely ac cess your mes sage box and perfor m any ope rations of t he SVM feature thro ugh an outsid e line as if you were a t your own e xtens ion. T o listen to v oice messages left in the messa g e bo x of another exte nsion ?[...]

1.5 B efore Leav ing Y our De sk User Manual 101 Accessing the Mess age Box of Another Extension fr om Y our Extension Y o u can acces s the m essage b o x of a nother extension ( f or example, to rec ord a greeting mess age for that extension) by following the s teps b elow: Off-hook. PT/SLT/PS 7 4 Enter 47 . extension PIN Dial desired extension n[...]

1.5 B efore Leav ing Y our De sk 102 User Manual 1.5.3 Sho wing a Messag e on the Caller's T eleph one Display (Absent Message) Y o u can show the reason you do not an s wer , if the c aller us es a Panasonic d isplay propr ietar y telephon e. There ar e eig ht prepr ogrammed mes sages an d one for your personal mess age (16 character s). The [...]

1.5 B efore Leav ing Y our De sk User Manual 103 • Enter the desi red value in the "%" posi tions. Y ou mus t enter the cor rect number of characters as repres ented by the "%" usi ng 0 to 9 or . • The preprogrammed messages can be c hange d through system programming . • T o cr eate your perso nal me ssage ( Message no . [...]

1.5 B efore Leav ing Y our De sk 104 User Manual 1.5.4 Pre ventin g Other People fr om Using Y our T elepho ne (Extension Dial L ock) Y o u can lock your extension so that oth er user s ca nnot make inapp ropr iate o utsid e calls. This f eatu re is al so k nown as El ectroni c Stat ion Lo ck out. To l o c k T o unlock T o make an outside call whil[...]

1.5 B efore Leav ing Y our De sk User Manual 105 • After you make an outsi de call, Extension D ial Lo ck is automat ically activated agai n.[...]

1.6 Makin g/Answering an Announcement 106 User Manual 1.6 Making/Ans wering an Anno uncement 1.6.1 P aging – Group Paging – P ag ing and the n T ransferrin g a Cal l Gr o up P aging Y o u can make a voice anno uncem ent to pro prie tar y te lephon es or exter nal spea kers or both in the pr eset group simulta neousl y . To p a g e P aging and t[...]

1.6 Ma king/Answerin g an Announce ment User Manual 107 • After you go on-hoo k, the call er can ta lk to the pers on who a ns wers th e page.[...]

1.6 Makin g/Answering an Announcement 108 User Manual 1.6.2 Answering/Den ying a P aging Announc ement T o answer T o allow/den y a pag ing announcement (P aging Deny) • The following are extensions that can not recei v e a paging announc ement: – P or table stati on – Single line telepho ne – Propr ietar y tele phone th at is r ingin g or [...]

1.7 Setting the T elephone Accordin g to Y our Needs User Manual 109 1.7 Setting the T elephone Accor ding to Y our Needs 1.7.1 Setting the A larm (Timed Reminder) Y o u can re ceive an alar m a t your telepho ne to r emind you of a meeti ng, appo intment or as a wake-up c all. The alar m can occu r either once or da ily (ev er y day until cancell [...]

1.7 Setting th e T elephon e Accord ing to Y our Needs 110 User Manual T o stop or answ er the ringbac k T o confirm • Y ou can al so confi r m the T imed Remi nder by usi ng the soft button. • The a lar m keeps r ingin g for preprogrammed seco nds. • If y ou receive an incoming call during ringback, the ringi ng sta r ts after the r ingb ack[...]

1.7 Setting the T elephone Accordin g to Y our Needs User Manual 111 1.7.2 Refusing Incomin g Calls (Do No t Disturb [DND] ) – Do Not Di sturb (DND) – Switching FW D/DND Status Using Fixed FWD/DND Button Do Not Disturb (DND) Y o u can set this feature to pr ev ent incom ing call s from r ingi ng at your extension . This ca n be us eful, for exa[...]

1.7 Setting th e T elephon e Accord ing to Y our Needs 112 User Manual Switc hing FWD/DND Status Using Fixed FWD/D ND Button T o switc h the FWD/DND status for outs ide calls T o switch the FWD/DND status for inter com calls • When i ntercom ca lls are set to be handled di fferently from outside call s (DND set/canc el), we recommend establishing[...]

1.7 Setting the T elephone Accordin g to Y our Needs User Manual 113 T o set and c lear FWD/DND for outside/i nter com calls • * Th is step can be omitte d. PT FWD/DND AUTO DIAL STORE Enter 1 or 2 . Press the fixed FWD/DND button. Press STORE . 0 FWD/DND off DND on 1 While on-hook (when in FWD/DND Setting Mode) AUTO DIAL STORE Press STORE to set.[...]

1.7 Setting th e T elephon e Accord ing to Y our Needs 114 User Manual 1.7.3 Receiving Call W aiting (Call W aiting/Off-hook Call Announcem ent [OHCA]/Whispe r OHCA) Dur ing a conversation, you c an be infor med of a call waitin g with a tone or voice ann ounce ment throu gh your built-in sp eaker or hand set. (Default: Dis able—No cal l [Interco[...]

1.7 Setting the T elephone Accordin g to Y our Needs User Manual 115 1.7.4 Displaying Y our T elephone Number on the Cal led P ar ty and Caller's T elephone (Callin g/Connected Line Identificatio n Presentation [CLIP/COLP]) CLIP : When m aking an outsid e call, you can present your preprogrammed tel ephone number to th e called par ty . COL P:[...]

1.7 Setting th e T elephon e Accord ing to Y our Needs 116 User Manual 1.7.5 Pre ventin g Y our T elephone Numb er Being Display ed on the Caller's T elephone (Connected Line Id entification Restriction [COLR]) When r eceiving a n outs ide call , you can selec t whethe r the cal ler can see your teleph one numbe r or not. T o show/prevent • [...]

1.7 Setting the T elephone Accordin g to Y our Needs User Manual 117 1.7.6 Preventing Y ou r Number Be ing Displayed on the Called P ar ty's T elephone (C alling Line Iden tificatio n Restriction [CLIR]) When m aking an outs ide cal l, you can se lect wheth er the called p ar ty can s ee your tele phone num ber or not. T o sho w/prevent • Y [...]

1.7 Setting th e T elephon e Accord ing to Y our Needs 118 User Manual 1.7.7 Pre ventin g Other P eople from Joining Y our Con versation (Executive Busy Override Deny) • Some extensions may be prohib ited fr om perfor ming this feature. Off-hook. On-hook. Enter 1 to prevent or 0 to allow. PT/SLT/PS Prevent Allow 1 0 OR Enter 733 . 3 3 7 C.Tone[...]

1.7 Setting the T elephone Accordin g to Y our Needs User Manual 119 1.7.8 T urn ing on the Bac kg r ound Music (BGM) T o select and set/cancel Y o u can li sten to the background music th rough your telepho ne speaker wh ile on-h ook. An e xternal mu sic sour ce, su ch as a r adio , must be c onnect ed. If your extension becomes busy (off-ho ok, m[...]

1.7 Setting th e T elephon e Accord ing to Y our Needs 120 User Manual 1.7.9 Pr otecting Y our Line against Notification T ones (Data Line Sec urity) Y o u can prot ect the line ag ainst audible notif ication tones, suc h as a cal l waiting t one dur ing a conversation. Set this feature if your extension has a data communica tion device, such a s a[...]

1.7 Setting the T elephone Accordin g to Y our Needs User Manual 121 1.7.10 Checking the Time Ser vice Status Y o u can che ck the curr ent status of the Time S er vic e on th e display . • The Time Se r vic e (Day/Night/Lu nch/Br eak) button li ght sh ows the curr ent st atus as follows: Off: Da y mode Green on: Lunch mode Fla shi ng gr ee n: Br[...]

1.7 Setting th e T elephon e Accord ing to Y our Needs 122 User Manual 1.7.11 Setting the P arallelled T elepho ne to Ring ( P arallelled T elep hone) In the c ase whe re a sin gle line telephone is conn ected in paralle l to your digital pr opr ietar y telepho ne, you can choos e whethe r the paralle lled singl e line telephone will r ing to an in[...]

1.7 Setting the T elephone Accordin g to Y our Needs User Manual 123 1.7.12 Using Y our PS in P arallel with a Wired T elephone (Wireless XDP P arallel Mode) Y o ur PS can be use d in pa rallel with a PT or S L T . When i n this mode, incomi ng ca lls to a w ired telephone also r ing the pai red PS. T o set T o cancel • Some wired telephone s are[...]

1.7 Setting th e T elephon e Accord ing to Y our Needs 124 User Manual 1.7.13 Clearing Features Set at Y our Extens ion (Extension Feature Clear) Y o u can reset the se ttings of t he following f eatu res on your e xtens ion to t he default settings wi th one operation . This f eatu re is al so k nown as Sta tion P rogramme Cle ar . * These feature[...]

1.8 Utilisi ng the Call Cent re User Manual 125 1.8 Uti lising the C all Centre 1.8.1 Leaving an Incoming C all Distrib ution Gr oup (L og-in/Log - out, Wrap- up) T o set Log-in/Log- out Y o u can contr ol your status in an incomi ng call di str ibution group. When in the Log-out m ode, incom ing call s to the group wil l not r ing at your extensio[...]

1.8 Utilising the Call Centre 126 User Manual T o enter/lea ve Not Ready mode T o set/cancel Not Read y mode or t o leave Wrap -up mode (T o enter Read y mode) While on-hook PT/PS Press Log-in/Log-out . (Log-in/Log-out) Specified OR All ICD Group extension no. Enter ICD Group extension number or . ICD Group: Incoming Call Distribution Group While o[...]

1.8 Utilisi ng the Call Cent re User Manual 127 • * Th e status w ill be as follows: Ready Not Re ady Not Ready Ready Wrap-up Not Ready • The Log-in/Lo g-out of a spec ified grou p button ligh t shows the cu rrent s tatus as follows: Off: Log-in mod e Red on: Log-out mode • The Wrap-up button alte rn ates th e setting of Wrap-up mo de, Not Re[...]

1.8 Utilising the Call Centre 128 User Manual 1.8.2 Monitoring and Controlling the Call Status of an Incom ing Call Distribution Group (Incoming Call Dist rib utio n Group Monitor) – Mon itor ing the Status of Waiting Calls – Monito r ing an d Changing the Log- in/Log- out Sta tus of Ex tensions The extension as signed as a S uper v isor extens[...]

1.8 Utilisi ng the Call Cent re User Manual 129 T o monitor T o c lear Call Log History Monitoring and Changin g the Log- in/Log-out Status of Extensions The S uper vis or extension can m onitor th e Log- in/Log -out stat us of t he incomi ng call distr ibution group member s by the DSS button lig ht. It can a lso cha nge thei r Log-in/L og-out s t[...]

1.8 Utilising the Call Centre 130 User Manual T o change the Log-in / Log-out mode • The D SS button li ght sh ows the cu rrent s tatus as f ollows: Off : The extension is n ot in the gro up. Green on : Log -in (Re ady) mod e Flashing green : Log-in (Not Ready) mode Red on : Log-ou t mode Press desired DSS . Display PT (DSS)[...]

1.8 Utilisi ng the Call Cent re User Manual 131 1.8.3 Forwar ding a W aiting Call (Manual Queue Redirectio n) T o f orward the wa iting call When your incom ing ca ll distr ibution gro up is busy an d other outsi de ca lls a rri v e, the arr iving calls ar e put in a waitin g queue. Extens ions ca n check the statu s of the qu eue with the Hur r y-[...]

1.9 Using Use r-suppli ed Equipment 132 User Manual 1.9 Using Use r -supplied Equipment 1.9.1 If a Doorphon e/Door Opener is Con nected Y o u can talk to a pers on at the door thr ough the do or phone. Pre programmed extensions or an out side pa r ty can re ceive the cal ls from the door pho ne. Y ou c an open the doo r . – Door phone C all – O[...]

1.9 Using User -supplied Equipment User Manual 133 Opening a Door (Door O pen) Some extensions may be prohibited from usi ng this feature. From a specif ied extension From an y extensi on while talking to the doorphone • The door open will be tri ggered for a sp ecified time pe riod . Off-hook. On-hook. Enter doorphone number (2 digits). PT/SLT/P[...]

1.9 Using Use r-suppli ed Equipment 134 User Manual 1.9.2 If an External Relay is Connected Preprogramm ed extensions can switch on a rel a y (e.g. , alar m) c onnected to the P BX. T o switch on the rela y • The rel ay will be switched off after a spec ified tim e per iod. Off-hook. Enter relay number (2 digits). relay no. PT/SLT/PS C.Tone Enter[...]

1.9 Using User -supplied Equipment User Manual 135 1.9.3 If an Externa l Sensor is Con nected Preprogramm ed extensions can receive an al er t call from an exter nal sens or (e.g., s ecur ity ala rm ) connec ted to the P BX. T o ans wer a senso r call • If you do no t answer a senso r call within a spe cifie d time per iod, the sen sor ca ll wil [...]

1.9 Using Use r-suppli ed Equipment 136 User Manual 1.9.4 If a Host PBX is Con nected – Acc essing E xter nal Ser vic es (Ex ter nal Feature Access [EF A] ) Accessing External Services (External Feature Access [EF A ]) Y o u can acc ess sp ecial features (e.g., Call Waiting) o ff ere d by a host PB X or telephone compa ny . Th is feature is onl y[...]

1.9 Using User -supplied Equipment User Manual 137 1.9.5 If a V o ice Pr ocessing System is Conne cted Y o u or an ou tside par t y can ac cess th e V oice Proces sing S ystem fr om a te lephon e. – Call Forwarding to V oice Mail (V o ice Ma il Int egration) If your PB X has a P anas onic V oice Proc essing Syst em connec ted ( e.g., KX-TV P/KX- [...]

1.9 Using Use r-suppli ed Equipment 138 User Manual T o transfer a ca ll to a mail bo x T o listen to messages • *Indic ation ton e after going off-hook • Y ou can ac cess a voice mail with one to uch. • The d efault v oice mail floa ting extensio n number is 500. Customising Y our Phone • 3.1.3 Cus tomising the Bu ttons Create o r edit a V[...]

1.9 Using User -supplied Equipment User Manual 139 Screen ing Call s (Live Call S creen ing [LCS]) Befor e operating • Create a Live Call Sc reening (LCS ) button (P ersonal Programmi ng). • Selec t the mode, ei ther Ha nds-free o r Pr ivate (P ersonal Pr ogramming). • Set the extension P IN (P ersonal I dentifi catio n Numbe r). • Set the [...]

1.9 Using Use r-suppli ed Equipment 140 User Manual Operation Fl owchart The op erations in th e shad ed areas can be do ne hand s-free. • The L ive Call Screen ing ( LCS) button li ght sh ows the feature stat us as follows: Off: LCS is off. Flashing green rapidly: Aler tin g in the Pri vate mode. Flashing green slowl y: Monitor ing. Red on: LCS [...]

1.9 Using User -supplied Equipment User Manual 141 Recor ding a Co n versation T o recor d into y our mailbo x (T wo-wa y Record) T o re cord int o another mailbo x (T w o-way T ransfer) T o recor d into another mailbo x with one touch (One- touch T wo-wa y T ransfe r) Y o u can re cord a c onv ersat ion in to a mai lbo x wh ile ta lkin g on the ph[...]

1.9 Using Use r-suppli ed Equipment 142 User Manual • Note: When you recor d your T wo-way telephone co nv ersatio ns, you should i nform the ot her pa r ty that the conv ers ation is being re corded. Customising Y our Phone • 3.1.3 Cus tomising the Bu ttons Create o r edit a T w o-wa y Recor d button, a T wo-way T ran sfer b utton an d a On e-[...]

1.10 Adm inistrative Featur es User Manual 143 1.10 Administ rative Featu res 1.10.1 Using th e T elephones in a Ho tel-type En vir onment (Hospitality Featu res) –C h e c k - i n –C h e c k - o u t – Settin g a Time d Remi nder to a R oom Ex tension (Remo te W ake-up Call ) Chec k-in The ho tel ope rator can ch ange th e room s tatus o f ext[...]

1.10 Admini strative Featu res 144 User Manual Chec k-out The ho tel operator c an ch ange the room st atus of ex te nsions to check-out by using t he Check-out button assigned on his extension. T o check out • After check-in, Remo te Extens ion Di al Lock is deac tivated, and the guest can ma ke outside calls fro m the roo m extension. (Re f e r[...]

1.10 Adm inistrative Featur es User Manual 145 Setting a Timed Reminder to a Room Extension (Remote W ake-up Call) The ho tel operator c an remot ely s et or ca ncel a T imed Remi nder to a room extension. This a llows guests to requ est wake-up calls without having to program th e extension them selves. The hote l operator can als o confir m the c[...]

1.10 Admini strative Featu res 146 User Manual T o confirm • Tim ed Reminde r can al so be set from the ro om extension. (For inf or mation abo ut sett ing Timed Re minder , refer to "1.7.1 Setting t he Ala rm (Tim ed Reminde r)".) T he most rec ent setting wi ll be v ali d no ma tter whic h extension made the se tting. • When a Timed[...]

1.10 Adm inistrative Featur es User Manual 147 1.10.2 Recording Inf ormation U sing Preprogrammed Messages (Printing Message) Y o u can re cord a vari ety of infor matio n from your extension usi ng up t o 8 preprogramm ed messa ges. Messa ge informa tion fr om all extensions is re corded wi th the P BX. For e xampl e, it is pos sible to use t his [...]

1.11 After Mo ving to a Ne w Location in the Office 148 User Manual 1.11 Afte r Mo ving to a Ne w Locati on in the Offi ce 1.11.1 Using the Same Settin gs as Y our Previous Extension (W al king Ex tension) Y o u can us e the sam e features a ssigned on your previous extension even if you mov e to an other ex te nsion in the o ffice. Y o u can ret a[...]

1.12 Using a Displa y Pr oprietary T elephone User Manual 149 1.12 Using a Displa y Pr oprietary T elephone 1.12.1 Using th e Call Log This is av a ilable f o r displ ay proprie tar y te lephon es an d por table st ations. – Calli ng with the Incomi ng Call L og – Calli ng with the Outgo ing Call L og Calling with the In coming Call Log When yo[...]

1.12 Using a Display Pr oprietary T elephone 150 User Manual T o cl ear the log infor mation T o call T o store the caller's inf ormation in per sonal speed dialling Display PT While confirming the log information Press Call Log , or Up or Down until desired party appears. (Call Log) OR Press TRANSFER . TRANSFER Off-hook. While confirming the [...]

1.12 Using a Displa y Pr oprietary T elephone User Manual 151 Calling with the Outgoi ng Call Log Y o u can re dial usi ng the outg oing c all log. T o call T o call with the REDIAL b utton • The Call Log button l ight shows th e curre nt status as follows: Off: No incomin g call. Or you hav e already viewed the call log. Red on: Y ou hav e mi ss[...]

1.12 Using a Display Pr oprietary T elephone 152 User Manual T o store the caller's inf ormation in per sonal speed dialling • Y ou can lock your call log d isplay by using an extension PIN ( P ersonal Id entifi cation Num ber), so that you ca n prohib it acces s to your lo gged infor mation (Displ a y L ock). Refer to "3.1.2 Settings o[...]

1.12 Using a Displa y Pr oprietary T elephone User Manual 153 1.12.2 Using th e Directories Y o u can ca ll us ing th e direc tori es ( P ers onal Spe ed Dialling Director y , System Sp eed Diall ing Direct or y and Extensi on Numbe r Director y ). Only persona l direc tori es can b e stored , edite d or de leted on your ex te nsion. If a cal l arr[...]

1.12 Using a Display Pr oprietary T elephone 154 User Manual Storing Names and Numbers T o store a P ersonal Speed Dialling Directory item • T ele phone num bers and names di splayed are stored using th e first s pare P e rsonal Speed Dia l l in g m e mo r y ava il abl e. • PS us er : Refer to "Ope rating I nstr uctio ns" for PS. • [...]

1.12 Using a Displa y Pr oprietary T elephone User Manual 155 Entering Cha racters Y o u can e nter the following character s. The t ables show you the characters av ailable for each butt on. T able 1 or T able 2 c an be pr ogrammed. T able 1 (Standar d mode)[...]

1.12 Using a Display Pr oprietary T elephone 156 User Manual T able 2 (Option mode )[...]

1.12 Using a Displa y Pr oprietary T elephone User Manual 157 T able 2 (Option mode f or CE model)[...]

1.12 Using a Display Pr oprietary T elephone 158 User Manual T able 2 (Option mode f or GR model)[...]

1.12 Using a Displa y Pr oprietary T elephone User Manual 159 1.12.3 Accessing System Featu res (System Featur e Access) Y o u can acc ess a feature with the "Feature Acc ess" me nu. T o acces s "Feature Access" men u and select the featu re Features Refer to A uto matic Cal lback Busy Can cel 1.2.4 When the Dia lled Line is Bus[...]

1.12 Using a Display Pr oprietary T elephone 160 User Manual[...]

User Manual 161 Section 2 Manager Operation This cha pter show s the m anager how to c ontrol the othe r extensions or the PBX.[...]

2.1 Contr ol Featu res 162 User Manual 2.1 Contr ol Features 2.1.1 Extension C ontrol The ma nager extension can con trol t he setting s of o ther extensions. – Chan ging the S etting s of Othe r Extens ions Changing the Settings of Other Extension s T o lock/unloc k other extensions (Remote Extension Di al Loc k) This f eatu re is al so known as[...]

2.1 Contr ol Features User Manual 163 2.1.2 Time Ser vice Mode Control The ma nager extension o r the prep rogrammed extension can chang e the time mode (Day , Lu nch, Br eak o r Nig ht). There ar e two meth ods (Automatic or Manual) of ch anging the time m odes. A utomatic: enables the time mode for each day of the week to chan ge automat ically .[...]

2.1 Contr ol Featu res 164 User Manual • Besi des the time mo de, there is Holiday mode. It can change mode onc e on a spec ified date. • The Ti me Se r vice ( Day/Night/Lunc h/Break ) button light shows t he cur rent st atus as follows: Off: Da y mode Green on : Lunc h mode Flashing green: Brea k mode Red on: Night mod e Flashing red: Holida y[...]

2.1 Contr ol Features User Manual 165 2.1.3 Restriction Level Control (Dial T one T rans fer) The ma nager extension can change the restr icti on lev el, p er mittin g an extension to make a call. • The restr iction lev el is changed to the p reprogramme d lev el of T oll Res tri ction /Call Bar rin g button. Customising Y our Phone • 3.1.3 Cus[...]

2.1 Contr ol Featu res 166 User Manual 2.1.4 T urning on the External Backgr ound Music (BGM) The man ager extension can s elect and b roadcas t background music in the of fice thr ough exter nal spea kers. T o select and start/stop the bac kgr ound mus ic PT/SLT/PS Off-hook. On-hook. Enter 35. OR 0 1 Enter 1 to start or 0 to stop. 5 3 C.Tone Enter[...]

2.1 Contr ol Features User Manual 167 2.1.5 Recording Outgoing Messages (OGM) The ma nager extensio n can re cord three ki nds of gree ting me ssag es (OGM ) as follows: All m essages hav e the ir own extension numbe rs. Y ou can sel ect the desire d mess age. Y ou hav e two methods for recording a message. On e is re corded u sing the h andse t, a[...]

2.1 Contr ol Featu res 168 User Manual T o record fr om an exter nal BGM (MOH) por t T o clear the messa ge • Recor d voice mess ages only; avoid the recor ding o f music. • The d efault of OGM floati ng extension numbe rs is 5 xx (xx: t wo-digit numbe r of mess age). PT On-hook. Off-hook. Enter 36 . Enter 31 . 3 Press STORE . When the time lim[...]

2.1 Contr ol Features User Manual 169 2.1.6 Releasing Ne tw ork Dire ct Station Selection (NDSS) Monitor NDSS buttons ca n be cu stomi sed on any extensio n conn ected to your P BX. An N DSS button allows an extension user to moni tor anothe r e xten sion con nected to another P BX in a pr ivate networ k. The N DSS butto n light s hows the cu rrent[...]

2.1 Contr ol Featu res 170 User Manual[...]

User Manual 171 Section 3 Customising Y our Ph one & System This chapte r shows you how to cus tomis e your indi vidual telephon e or P BX accor ding to your needs. Find t he desired setting and program as n ecessa r y .[...]

3.1 Customis ing Y our Phone (Pe rsonal Pr ogramming ) 172 User Manual 3.1 Customising Y our Phone (P er sonal Pr ogrammin g) 3.1.1 Customising Y o ur Phone (Per sonal Programmin g) Y o u can custom ise your tel ephone features. F or example, you can change the in itial se ttings or button features accor ding to your needs. – Ass igning an Exten [...]

3.1 Customis ing Y our Phone (Pe rsonal Pr ogramming ) User Manual 173 T o cancel • W ARNING There is a risk that fraudulent telephone calls will be made if a third party discover s your passw ord (extension PIN) . The cost of su ch calls will be bill ed to the owner/renter of t he PBX. T o prot ect the PBX from this kind of fraudulent use, we st[...]

3.1 Customis ing Y our Phone (Pe rsonal Pr ogramming ) 174 User Manual 3.1. 2 Sett ings on the Pr ogramm ing Mode Y o u can programme f eatur es usi ng the pro gramming mode. – Set ting F eatur es – Cle arin g Features Setting Feature s The de f ault settin gs are s hown in bol d lette rs. F or late r reference, plac e a check mar k in the box [...]

3.1 Customis ing Y our Phone (Pe rsonal Pr ogramming ) User Manual 175 Which disp lay language d o you prefer? (Displ ay Language S election ) Engli sh 2nd Langu age 3rd Lang uage 4th Langu age 5th Langu age W ou ld you like the cal l duration to be shown au tomatic ally on the dis play when answering an outside ca ll? (Displ ay Switching Mode) No?[...]

3.1 Customis ing Y our Phone (Pe rsonal Pr ogramming ) 176 User Manual Which d o you prefer to se ize when you go off-hook to make call s? (Preferred Line A ssignment— Out going ) No line An id le outsi de lin e + CO button no. (01–36 )* 2 or A CO /ICD Group button or Intercom Which l ine do you prefer to answ er wh en you go off-h ook? (Prefer[...]

3.1 Customis ing Y our Phone (Pe rsonal Pr ogramming ) User Manual 177 Do y ou pr ef er to ans wer a cal l without go ing off-h ook regardles s of the A UT O ANS button status? (Forced Ans werback Selec tion) * 1 No—Disable Y es— Enable Whic h service do y ou pr ef er when a calling par ty is recordin g a mes sage in your mailbox? (Live Call Sc[...]

3.1 Customis ing Y our Phone (Pe rsonal Pr ogramming ) 178 User Manual Creating your per sonal message (P ersonal A bsent Message ) mes sage (m ax. 16 char acters ) T o forward or refuse som e or a ll of your inco ming cal ls (Call Forwarding [FWD]) /Do Not Disturb [DND]) (for both call s) (f or ou tside call s) (for intercom c alls) Off Do Not Dis[...]

3.1 Customis ing Y our Phone (Pe rsonal Pr ogramming ) User Manual 179 Do you want background music through your telephon e speaker while on-hook? (Background Musi c [BG M])* 1 No—Off Ye s — O n W ou ld you like to set your ex tens ion P IN or cha nge a stor ed e xte nsion P IN to ne w one? (Exten sion PIN [P ersona l Identific ation Num ber]) [...]

3.1 Customis ing Y our Phone (Pe rsonal Pr ogramming ) 180 User Manual T o store the names and numbers in per sonal speed dialling * 5 : Only av aila ble for cer ta in dig ital pro pr ietar y tele phones. • W A RNING There is a risk that fraudulent telephone calls will be made if a third pa r ty discovers your passw ord (extension P IN). The cost[...]

3.1 Customis ing Y our Phone (Pe rsonal Pr ogramming ) User Manual 181 T o edit the names and number s of personal speed dia lling Press PROGRAM or PAUSE . Enter personal speed dialling number (2 digits). personal speed dialling no. PROGRAM PAUSE OR Enter 10 and then press ENTER . Or press STORE . 0 1 OR AUTO DIAL STORE Press ENTER or STORE . OR AU[...]

3.1 Customis ing Y our Phone (Pe rsonal Pr ogramming ) 182 User Manual Clearing Features Y o u can clear or cha nge to features as follo ws: Features Default Sett ing Disp lay Switc hing Mode Au t o m a t i c Hot Line Off Calling Line Identi ficat ion Restr i ction [CLIR ] Allo w Calling/ Connected L ine Id entificat ion Pres entation [CLIP/COLP ] [...]

3.1 Customis ing Y our Phone (Pe rsonal Pr ogramming ) User Manual 183 T o set • If you do no t desi re that th e Call Waiting, FWD/D ND or H ot Line to be cl eared by this feature, please a sk your dealer. Press PROGRAM or PAUSE . Enter ## . Press PROGRAM or PAUSE . OR PROGRAM PAUSE OR PROGRAM PAUSE Press ENTER or STORE . OR AUTO DIAL STORE Pres[...]

3.1 Customis ing Y our Phone (Pe rsonal Pr ogramming ) 184 User Manual 3.1.3 Customising the Buttons Y o u can chang e the flexible CO buttons/DSS buttons, and pro grammable f eature (PF) buttons on P Ts, DSS Consol es, Add-on Ke y Mo dules, and PS s to the following feature buttons. For e xample, if your tele phone has mor e CO buttons t han av ai[...]

3.1 Customis ing Y our Phone (Pe rsonal Pr ogramming ) User Manual 185 FWD/DND—Intercom calls Group FWD—Both calls + Incom ing cal l distr ibution group e xtens ion no. Group FWD— Outsi de call s + Incom ing call d istribution group e xtens ion no. Group FWD— Intercom calls + Incom ing call d istribution group e xtens ion no. Accoun t Conf [...]

3.1 Customis ing Y our Phone (Pe rsonal Pr ogramming ) 186 User Manual Answer* 4 Release* 4 T oll Restricti on/Ca ll Barring + T oll Re str ictio n/Call Barr ing Lev el ( 1–7) ISDN Ser vic e* 6 + Desire d no . (max . 32 digit s) Calling Lin e Identificat ion Restri ction (CLIR) Connected Line I dentifica tion Restri ction (COLR) ISDN-Hold Headset[...]

3.1 Customis ing Y our Phone (Pe rsonal Pr ogramming ) User Manual 187 T o di stinguish the ringi ng tones f or eac h CO , INTERCOM or ICD Group b utton ( Digital propr ietary telephone onl y) •* 1 " ", "#", FLASH/RECALL , P A USE, Secret (INTE RCOM) and TRANSFE R can also b e stored. If you do not want to d isplay the stored [...]

3.1 Customis ing Y our Phone (Pe rsonal Pr ogramming ) 188 User Manual T o cl ear the button • * Av ailable tone types var y dep ending on the telepho ne you are us ing: – IP-PT s (except KX-NT2 65)/KX- T7600 se r ies PTs (except KX -T7665 ): T one ty pes "01" to "30" (01– 20: tone, 21– 30: mel ody) are av ailable. – K[...]

3.2 Manager Pr ogrammin g User Manual 189 3.2 Mana g er Pr ogramming 3.2.1 Programming Information The ma nager c an pro gramme the following it ems. • Call C harges • Other E xtens ions Con trol A v ailable Extension The extension a ssigned as a m anager Required T elephone A P a nasonic Propr ie tar y T el ephone with di splay (ov e r 2 lines[...]

3.2 Manager Pr ogrammin g 190 User Manual 3.2.2 Manager Programming Changing Call Charges and Extension Contr ol Item Progra m ming Input Changing t he mana ger p assw ord. + + P assword (max. 10 di gits) + Viewing extension c all char ges. + + Exten sion no. Clear ing extension c all ch arges. + + Exten sion no. + + Setting th e budget for e xtens[...]

3.2 Manager Pr ogrammin g User Manual 191 Clear ing the PIN and P IN lock f or v er ifica tion codes. + + V erifi cation cod e + Setting t he verificati on co de PIN. + + V erific ation code + PI N (max. 10 di gits) + • W ARNING There is a risk that fraudulent telephone calls will be made if a third party discover s y our passw ord (verification [...]

3.3 Cust omising Y our System (System Pr ogrammin g) 192 User Manual 3.3 Custo mising Y our Syste m (System Pr ogrammin g) 3.3.1 Pr ogrammin g Inf ormation Y o u can cus tomise your system accor ding to your requirem ents. [Y o ur system already has default settings (factor y i nstalled ).] The progr amming is sh own be low . (Progr amme number) ?[...]

3.3 Customis ing Y our Syste m (System Pr ogramming) User Manual 193 Icon Descriptions Fixed Buttons Function T7600/IP-PT* 1 T7200/T7 400/T7500 * 2 PREVIO US (PREV) NEXT ST ORE ( ENTER) None Back to Pre vious M enu (CANCEL) SHIFT PROGRA M END SELECT FLASH CLEAR SECRE T * 1 : The buttons shown in this col umn ar e from K X-T7600 s eri es PTs. * 2 : [...]

3.3 Cust omising Y our System (System Pr ogrammin g) 194 User Manual Procedure The ba sic steps are shown below . 1. Entering the pr ogramming mode 2. Pr ogramming Y ou can enter each pr ogramme number (3 digits). 3. Exiti ng the m ode • T o exit the pr ogramming mode at any time, lift the ha ndset. • T o exit the pr ogramming mode at any time,[...]

3.3 Customis ing Y our Syste m (System Pr ogramming) User Manual 195 3.3.2 System Programming Date & Time [000] The prop r ietar y te lephon es dis play the curren t date an d time whi le on-hoo k. [In 12-hour Format] [In 24-hour Format] Enter 000 . Press ENTER . Enter date (01 – 31). date Enter year (00 – 99). year Enter hour (01 – 12). [...]

3.3 Cust omising Y our System (System Pr ogrammin g) 196 User Manual System Spee d Dialling Number [001] Y o u can sto re the pho ne number s of fre quently di alle d destina tions. • After changing th e desired values, y ou can p ress th e ENTER button. Y ou do n ot have to perform t he rest o f the steps. • The c lock star ts immed iately aft[...]

3.3 Customis ing Y our Syste m (System Pr ogramming) User Manual 197 System Speed Dialling Name [0 02] Y o u can sto re the name a ssociated with the speed diall ing number . T hese name s ar e disp lay ed whe n makin g calls usin g the disp lay operation. T o enter ch aracters, refer to "Enter ing Characters ". Extension Number [003] Y o[...]

3.3 Cust omising Y our System (System Pr ogrammin g) 198 User Manual Extension Name [004] Y o u can sto re the nam e of an e xten sion us er . This is useful if you want to know who is cal ling, or who you are ca llin g when m aking an inter com cal l using t he direc tor y . T o ente r character s, ref er to "Enter ing Ch aracters ". Pre[...]

User Manual 199 Section 4 Appendix This cha pter p rovides the T roubleshooting , the Feature Number T a ble and T one L ist. Check the T roubleshooting sectio n before cons ulting your d ealer .[...]

4.1 T r oubleshooting 200 User Manual 4.1 T r oublesh ooting 4.1.1 T roubleshooting T roub leshooting Problem Remedy The telephone does not w ork properl y . • Confir m with your manag er that your settin gs are correct. • If the problem persis ts, consult your dealer . The telephone does not respond when buttons are p ressed. • The telephone[...]

4.1 T roub leshootin g User Manual 201 My proprietary telephone does not have a feature button . • Some model s do no t have the feature button. Change a f lexible b utton to the d esired button. ( 3.1.3 Cus tomis ing the B uttons ) Enter th e specifi ed feature number in stead o f the feature button. ( 1.1.1 B efore Operating the T elep hones) A[...]

4.1 T r oubleshooting 202 User Manual I cannot send a call waiting tone to the dialled extension. • The other party has not set the Call W aiting featu r e . ( Sendin g a Cal l W aiting Notific ation ( Call W ait ing), 1.4.4 An s wering C all W ait ing, 1.7.3 Rece iving Call W aitin g (Cal l Waiting/O ff-hook C all Announc ement [OHCA]/ Whisper O[...]

4.2 F eat ure Num ber T abl e User Manual 203 4.2 Feature Number T able 4.2.1 Feature Number T able Numb ers listed below are the d efault settings. There ar e flexib le feature numbers and fixed f eature numb ers. If you chang e the fl e xi ble f eature numb ers, fill i n your assi gned numb ers (new) in th e list for future r eference. Feature (W[...]

4.2 Featur e Number T abl e 204 User Manual 1.2.4 When the Dia lled Lin e is Bus y or There is No Answer T o cancel callback r inging (Automatic Call bac k Busy Ca ncel)/ T o canc el (CC BS Cancel) 46 () Leaving a Messa ge Waiting Indicati on/ Calling Back the Cal ler Wh o Left an Indication ( Messag e W aiti ng) 70 () Fo r a c a l l e r – T o le[...]

4.2 F eat ure Num ber T abl e User Manual 205 1.3.3 Answerin g a Call Ringi ng at A nother T elepho ne (Call Pickup) Answering a Ca ll from A nother T e lephon e (Call P ickup) –G r o u p 40 () group no. (2 digits) –D i r e c t e d 41 () extension no. Denying O ther P eople the P ossib ility of Picking Up Y our Cal ls (Call P ickup Deny) 720 ()[...]

4.2 Featur e Number T abl e 206 User Manual 1.4.4 Answerin g Call W aitin g Answering Call W aiting in the PBX 50 () Answering Call W aitin g from th e T eleph one Company 60 () 1.4.5 Multi ple Par ty Conv ers ation Adding a Thi rd P ar ty du r ing a Conversation Using the ISDN Ser v ice (Thr ee-par ty Conference [3PTY] —by ISDN) 62 () phone no. [...]

4.2 F eat ure Num ber T abl e User Manual 207 F orwarding Y our Calls U sing I SDN Ser vice (Call Forwarding [CF]—by ISDN) 75 () – T o set outside line no . + # + mul tiple s ubscr iber no . + # + 2 ( Uncond itiona l)/3 (Bus y)/4 (No Reply ) + phone no. + # – T o cancel outs ide line no . + # + multipl e subsc rib er no. + # + 0 – T o confi[...]

4.2 Featur e Number T abl e 208 User Manual 1.5.3 Showing a Mess age on the Caller's T elepho ne Dis play (Absent M essage) 750 () – T o se t 1–9 (+ paramete r) + # – T o ca ncel 0 1.5.4 Preventing Other People from Using Y our T elephone ( Extensi on Dial Lo ck) 77 () –T o l o c k 1 – T o unlock 0 + extension PIN – T o mak e an ou[...]

4.2 F eat ure Num ber T abl e User Manual 209 1.7.5 Pr e venting Y our T elep hone Num ber Being Displayed on the Call er's T e lephon e (Connec ted Lin e Identific ation Restr icti on [COLR]) 70 () –T o s h o w 0 – T o pre ven t 1 1.7.6 Pr e venting Y our Numbe r Being Displayed on the Called Par ty 's T elep hone (Callin g Line Iden[...]

4.2 Featur e Number T abl e 210 User Manual 1.8.1 Le aving an Inco ming Ca ll Distr i bution Group (Lo g-in/Log -out, Wrap -up) Log-in 73 6 () 1 + ICD G roup extension no./ Log-out 0 + ICD Gro up e xten sion no./ T o enter/l eav e Not Ready mode 735 () 1 (Not Rea dy)/ 0 (Ready) * 3 1.8.2 Mo nitor ing a nd Control ling the C all Status of an Inc omi[...]

4.2 F eat ure Num ber T abl e User Manual 211 1.10.1 Us ing th e T elep hones i n a Ho tel-type Environmen t (Hospit ality Features) * 4 Setting a Timed Re minder t o a Room Extension (Remo te Wak e-up Cal l) 76 () – T o set 12H: 1 + ex tensi on no . + h our/min ute + 0 (AM)/ 1 (PM) + 0 (once )/1 (dai ly) 24H: 1 + extension no . + ho ur/minute + [...]

4.2 Featur e Number T abl e 212 User Manual 3.1.1 Cu stomisi ng Y o ur Phone (P ersona l Programming ) Assign ing an Ex tension PIN to Y our Extensi on (Ex tension P IN [P erso nal Identific ation N umber]) 799 () – T o set 1 + e xte nsion PIN + # + sa me extension PIN + # – T o ca ncel 0 + stored extensio n PIN * 1 : Manager onl y * 2 : Manage[...]

4.2 F eat ure Num ber T abl e User Manual 213 Feature (While busy , DND or call tone is heard) Default 1.2.4 When the Dia lled Lin e is B usy or T here is No Answer Sending a Call W aitin g Notific ation ( Call Waiting) 1 T o an Extens ion Refusing the Call (DND Override) Join ing an Existi ng Call (Executive Busy Override) 3 Leaving a Mes sage Wai[...]

4.3 What is This T one? 214 User Manual 4.3 What is This T one? 4.3.1 What is This T one? While on-hook When going off-hook Ring T ones The following tones are programmable al lowing recogn itio n of call type (Ou tside , Intercom o r Door phone). T one 1 T one 2 T one 3 T one 4 Dial T ones T one 1 Nor mal 1 s 1 s 1 s 1 s 1 s[...]

4.3 What is T his T one? User Manual 215 When y ou make calls T one 2 • When there a re mess ages that hav e pr eviously been listene d to and no new message s on th e SVM c ard • When any of the following f eat ures ar e set: • Absent Mess age • Background Mus ic • Call Forwarding • Call Pi ckup Deny • Cal l W aiti ng • Do Not Dist[...]

4.3 What is This T one? 216 User Manual While off-hook When talking to an outside par ty When setting the f eatures or progra mming Reorder T one The ou tside l ine you tr ied to s eize is not assigne d or denied. Ringback T ones T one 1 T one 2 Do Not Distur b (DND) T one The di alled extensio n is refu sing incomin g calls . Indication T ones T o[...]

4.3 What is T his T one? User Manual 217 T one 3 Bef ore the f oll owi ng f eat ures acti va te: • Ret rie ving a held cal l • Picking up ano ther ca ll • P agin g/Answering a paging a nnounc ement • Ans wering t he call through a speaker T one 4 Establishing or leaving a conf erence T one 5 A cal l has bee n put on hol d. 1 s 1 s 1 s[...]

4.4 R evis ion H isto r y 218 User Manual 4.4 Revi sion Hist or y 4.4.1 PSMPR Software File V ersion 2.2xxx New Contents • 1.1.1 B efore Operating th e T eleph ones When Y ou Use a P anas onic Pr opr ietar y T eleph one – Networ k Direc t Station S electio n (NDS S) –C T I – Check-in – Check-out • 1.2.1 Basic Call ing Making a Call to a[...]

4.4 Revis ion History User Manual 219 4.4.2 PSMPR Software F ile V ersion 3.0xxx New Contents • 1.5.1 Forwarding Ca lls FWD/DND Settings Using Fix ed FWD /DND Button • 1.7.2 Re fusing Inc oming Ca lls (Do Not Disturb [D ND]) Switching FWD/DND S tatus Using Fixed FWD/DND Button Change d Contents • 1.2.8 T o Access A nother Par ty Direc tly fro[...]

4.4 R evis ion H isto r y 220 User Manual 4.4.3 PSMPR Software File V ersion 4.0xxx Change d Contents • 1.2.4 W hen the Dialled L ine is B usy or There is No Answer Sending a Call W aiting No tific ation (Ca ll W aiti ng) • 1.11.1 U sing t he Sam e Settings as Y ou r Previous Ex tension ( W alking Extens ion) • 1.12. 1 Using t he Call Log Cal[...]

User Manual 221 Inde x[...]

Index 222 User Manual A Absent Message 102, 1 77, 208 Accessing Syste m Features (System Featur e Access) 159 Accessing the ISDN Service (ISDN Service Access) 41 Account Butto n 21, 185 Account Code Entry 28, 203 Adding Other Parties during a Con versation (Conference ) 69 Alarm Setti ng 109 Alarm Setti ng, Remote 145 Altern ate C alling—R ing/Vo[...]

Index User Manual 223 CONF (Conf erence) Butto n 19 Conferen ce 69 Conferen ce (ISDN Servic e), Adding Partie s 75 Conferen ce (Mu ltiple Pa rty), L eaving 72 Conferen ce (Thre e-Party), Lea ving 73 Conferen ce Bu tton 21, 185 Conferen ce, Adding Parties 69 Confirm ation T ones 216 Conne cted Line I dentif ication Prese ntation (COLP) 115, 175 , 20[...]

Index 224 User Manual Incomin g Call Dist ributio n Group, Waiting Cal l Status 128 Incoming C all Log 149 Indic ation Tone s 216 INTERCOM Butto n 18 Intercom C all 25 ISDN Service Access 41 ISDN Servic e Button 22, 186 ISDN-Hold But ton 22, 18 6 J Jog Dial 15, 20 Joining an Existi ng Call (Executi ve Busy Override) 39 K Key Pad T one Set 178 L Lan[...]

Index User Manual 225 Relay —> External Rel ay 134 Relea se Button 20, 22, 52, 186 Remote COS Access 43, 20 4 Remote E xtension D ial Lock 162, 211 Remote S etting 47, 20 4 Remot e Station L ock Con trol —> Remote Ext ension D ial L ock 162, 211 Remot e Wake-up Call 145 Reorde r Tone 216 Restric tion Leve l Control (Dial T one Transfer) 1[...]

P anasonic Communications Co., Ltd. 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, J apan PSQX3246V A Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications C[...]