Panasonic KX-TES824 manual

Thank you for purchasing a Panasonic Advanced Hybrid System. Please read this manual carefully before using this product and save this manual for future use. KX-TES824 Model KX-TEM824 Ad v anced Hybrid System User Manual[...]

2 User Manual Feature Highli ghts 1.5.5 Using V oice Mes saging ( Built- in V oice Messa ge [BV]) 1.8.3 If a V oice Process ing Sy stem i s Connec ted 1.1.1 Before Operat ing a T elephon e 1.2.7 Access ing A nother Par ty Dir ectly f rom Outsi de (Dire ct Inward Sy stem A ccess [DISA]) You can set incoming calls to be forwarded to your personal mes[...]

User Manual 3 In this manu al, • Propr ietar y T elephone is abbreviated as "PT" *1 .  Single Line T elep hone is a bbre viated as "SL T".  Propr ietar y T elephone wi th a Dis play is abbre viated as "D isplay PT". • The su ffix of each mod el number is omi tted. • The following ico ns are u sed as hi nts [...]

4 User Manual Impor tant Inf ormation W ARNING • THIS UNIT MA Y ONL Y BE INST ALLED AN D SER VICED BY QU ALIFIED SER VICE PERSONNEL. • IF D AMA GE T O THE UNIT EXPOSES ANY INTERNAL P ARTS, DISCONNECT THE PO WER SUPPL Y CORD IMMEDIA TEL Y AND RETURN THE UNIT T O Y OUR DEA LER. • WHEN RELOCA TING THE EQUIPMENT , FIRST DISCONNECT THE TELECOM CON[...]

User Manual 5 The KX-TES824E, the KX-TES824NE, the KX-TES824GR/KX-TEM824GR, the KX-TES824CE/KX-TEM824CE, and the KX-TES824PD/KX-TEM824PD are designed to interwork with the Analogue Public Switched T elephone Network (PSTN) of European countries. P anasonic Communications Co ., Ltd./P anasonic Communications Company (U .K.) Ltd. declares that this e[...]

6 User Manual Attention • K eep the unit awa y f rom heati ng appl iances and devices that ge nerate elec tric al no ise such a s fluores cent lamp s, motors, and televisions. These noise s ources can inte rfere with the pe rformanc e of the PBX. • This unit s hould be kept fre e of d ust, moi sture, high temperatur e (mor e than 40 ), and vibr[...]

User Manual 7 For Future Reference Pleas e pr int, r ecord, an d retain the following infor mation f o r future reference. Not e The ser ial numbe r of th is prod uct can b e found on the la bel affixed to the u nit. Y ou shoul d record t he model numbe r and the s eri al number of this un it as a per mane nt record o f your purchas e to aid i n id[...]

8 User Manual T able of Contents 1 Oper ation ...... ..... ..... ..... ....... ..... ..... .... ........ .... ..... ..... ..... ....... ..... ..... .... ..... 11 1.1 Befor e Operating a T elephone ..... . ............ ......... .......... ......... ......... ......... ......... ......... ..... 12 1.1 .1 Before Ope rat in g a T e l ep hon e ...... .[...]

User Manual 9 1.8.3 If a V oice P roce ssin g Sy stem is Con nect ed ... ..... .... ..... ...... ..... .... ..... .... ....... .... .... ..... .... .... 99 1.9 Using a Displa y Prop rietary T elephone ............ .. . .... .. ........ . . ....... ............ .. . ....... .......... 106 1.9.1 Ca l ling w i th th e In c o m in g Cal l Log ...... ..[...]

10 User Manual[...]

User Manual 11 Section 1 Operation This chap ter shows you step by step how to use eac h f e ature. Read this chapter to becom e familiar with th e many useful features of this PBX.[...]

1.1 Bef ore Operating a T e lephone 12 User Manual 1.1 Bef ore Operating a T elephone 1.1.1 Bef ore Operating a T elepho ne What Kind of T elephone Can Be Used? Y ou c an use a s ingle li ne device suc h as a si ngle l ine tele phone ( SL T), fax machin e, modem, or w irel ess telepho ne, or a Panasonic pr opri etar y telepho ne (PT ) such as the K[...]

1.1 Bef ore Operating a T elep hone User Manual 13 Y our Ext ension Number If you use a P ana sonic display PT , you can confi r m your own e xtensi on number by pressing the " " ke y 2 times (" ") whil e on-hook , or by acce ssing p ersonal programmin g. For more detail s, ref er to " 3.1.2 Chan ging P e rsonal Settin gs U[...]

1.1 Bef ore Operating a T e lephone 14 User Manual Go off- hook by doing any of the f ollowin g: • Lift the han dset. • Pre ss the SP-PH ON E butto n. • Press the MONITOR button. (T o star t talking, l ift the h andset.) Press t he Call button on the Door p hone. Go on- hook by doing any of the f ollowin g: • Hang up. • Pre ss the SP-PH O[...]

1.1 Bef ore Operating a T elep hone User Manual 15 When Y ou Use a P anasonic Pr oprietary T elephone If you use a P ana sonic P T or DS S Consol e, you will be able to us e some of the us eful feature buttons descr ibed below . Thes e buttons simp lify cer tain operati ons. The il lustratio ns below m a y differ from the actual buttons on your tel[...]

1.1 Bef ore Operating a T e lephone 16 User Manual Customised Buttons Througho ut this manual , when th e name of a button is wr itten in pa renthese s, such as "(G-CO) ", th is means that it is a flexible button that has b een c ustomis ed. T o custom ise fl e xible buttons, refer to "3.1.3 Cu stomi sing the Butto ns". CONF (Co[...]

1.1 Bef ore Operating a T elep hone User Manual 17 Night Used to c hange the time s er vice mode to night m ode. Lunch Used to c hange the time s er vice mode to lunch mode. Caller ID Indicat ion—Com mon Used to infor m you of calls logged i n the common area, stor e the inform ation of an inco ming cal l dur ing a c onv e rsat ion, and v iew cal[...]

1.1 Bef ore Operating a T e lephone 18 User Manual How to Follow the Steps An example sy stem operation p rocedur e is sh own below . • If your teleph one ty pe is not inclu ded in the operation s teps, for e x ample, only " PT" is marked a nd you are using an SL T , your telephone cannot ex ec ute tha t feature. • If your teleph one [...]

1.1 Bef ore Operating a T elep hone User Manual 19 Connection Example This diagram shows devices that can be con necte d. Door Opener/Doorbell/ Door Chime Doorphone External Music Source Pager/Amplifier&Speaker Batteries Voice Processing System Computer Computer SLT Fax/Telephone Answering Machine PT DSS Console Wireless Phone Telephone Company[...]

1.2 Makin g Calls 20 User Manual 1.2 Making Calls 1.2.1 Basic Calling – Calli ng Oth er Exte nsions – Calli ng an Outs ide Par ty – Using an Acco unt Code (Acco unt Code Entr y ) Calling Other Extensions T o call another ext ensi on (Inter com Call) • The D irect S tation Sel ection ( DSS) button l ight shows the current s tatus as f ollows[...]

1.2 Making Calls User Manual 21 T o call the operator (Operat or Call) Y ou c an easil y ca ll the extension assigne d as th e operator extension. Calling an Outside P ar ty There ar e 4 m ethods of s eizing an outsid e (CO) line. Use whi chev er me thod you prefer , un less reque sted by your manager to use a sp ecifi c method.  Choo se one of [...]

1.2 Makin g Calls 22 User Manual T o select an idle outside (CO) line in the speci fied outside (CO) li ne gr oup automaticall y (Outside (CO) Line Gr oup Access) T o select a specified ou tside (CO) line T o select an idle unassi gned outside ( CO) line PT and SLT PT/SLT Off-hook. Talk. Press G-CO or dial outside (CO) line group access number and [...]

1.2 Making Calls User Manual 23 • The Single-CO (S-CO) and Group- CO (G-CO) button lights show the curre nt status as fol l o w s : Off : The line is idle.  Green on : Y ou are using th e line.  Red on : Another extension is using the line (S-CO), or other ex tensio ns ar e using a ll outside (CO) l ines in the outs ide (C O) line gr oup (G[...]

1.2 Makin g Calls 24 User Manual Using an A ccount Code (Accoun t Code Entry) The ma nager may give persona l accoun t codes t o extension user s, and check the ir telep hone us age for accou nting p ur pose s. Alter nat ively , an acco unt co de can be speci fied for each c ustome r , to log c all durations for billing pu r pose s. • Y ou m ay n[...]

1.2 Making Calls User Manual 25 1.2.2 Easy Dialling There ar e sever al co nv en ient me thods of s tor ing and diall ing freq uently used pho ne number s. – Using a One- touch Button (One-touc h Dial ling) – Using Nu mbers S tored at Y our Exten sion (Personal Spee d Diallin g) – Using Nu mbers S tored in the PB X (Sys tem Speed Diall ing) ?[...]

1.2 Makin g Calls 26 User Manual Using Number s Stored at Y our Extension (P er sonal Speed Dialli ng) Y ou c an store up to 10 numbers a t your e x tension for your persona l use.  This f e ature is also known as Sta tion S peed Di alling. T o store a p hone number T o dial T o confirm • P ers onal S peed D ialling numbers (0 th rough 9) corr[...]

1.2 Making Calls User Manual 27 Using Numbers Stored in the PBX (System Speed Dialling) Y ou c an make calls using pre programmed s peed dial ling numbe rs (ma x. 100 code s) s tored in th e PBX. Ask your manag er or deale r abo ut the stor ed sp eed diall ing numb ers. Dialling a Preset Number b y Going Off-hook (Hot Li ne) An SL T user ca n make [...]

1.2 Makin g Calls 28 User Manual T o set/cancel T o dial Using a Preprogrammed Number (Quic k Dialling) Y ou c an make a call simply by us ing the preprogrammed code num ber (50 through 5 9). For more deta ils, consu lt your manager or deale r . • T o call another party , dial the de sired pa r ty 's phone numb er before the preprogrammed nu[...]

1.2 Making Calls User Manual 29 1.2.3 Redialling Redial f eatures make it easy to ma ke consecutive calls to the s ame ou tside par ty . – Rediall ing the Last Ou tside Number Y ou Dialled ( Last Numb er Red ial) – Saving an Outs ide P hone Numbe r for Rediallin g (Saved Number Redial ) Redialling the Last Outside Number Y ou Dialled (Last Numb[...]

1.2 Makin g Calls 30 User Manual Saving an Outside Phone Number for Redialling (Sa ved Num ber Redial) T o sa ve T o dial T o dial automaticall y (A uto m atic Redial) The s av ed number rem ains available until anothe r number i s store d. Customising Y our Phone • 3.1.3 Cus tomising the Bu ttons  Create o r edit a Save b u tton. No SL T Pres[...]

1.2 Making Calls User Manual 31 1.2.4 When the D ialled P ar ty is Busy or Th ere is No Answer – Reser v ing a Busy Li ne (Automatic C allback Bus y [Camp- on]) – Sendi ng a Cal l Waiting T one to a Bus y Extens ion (B usy Stat ion Si gnallin g [BSS ]) – Leaving a M essage W aiting In dication /Calling B ack a Caller W ho Left an Indi cation [...]

1.2 Makin g Calls 32 User Manual T o answer a callbac k ring set f or a busy outsi de (CO) li ne T o cancel the callbac k ring (Automat ic Callback Busy Cancel) Sending a Call W a iting T one to a Busy Extension (Busy Station Signalling [BSS]) If the extension that you want to call is busy , you can send a call waiti ng tone, to inform th e ex tens[...]

1.2 Making Calls User Manual 33 Leaving a Message W aiting Indicatio n/C alling Back a Caller Who Left an Indication (Message W aitin g) Lea ving a Messa g e W aiting Indicati on T o leave a message waiting indicati on T o leave/cancel a messa ge waiting ind ication Leaving a Message Waiting Indication  When th e called extension is busy or does[...]

1.2 Makin g Calls 34 User Manual T o cancel a messa g e waiting indica tion using the MESSA GE b utton Ca llin g B ack a Cal ler Wh o L eft an Indi cat ion T o check a recei ved m essage and call bac k T o cancel all message waiting indic ations left at your e xtension PT and SLT PT Off-hook. On-hook. Dial desired extension number . Press MESSAGE 2[...]

1.2 Making Calls User Manual 35 T o cancel all message waiting indica ti ons left at another e xtension T o lock/unl ock messa ge waiti ng indications Off-hook. Enter 70 . Enter # . PT 0 7 D.Tone Dial extension number . 3 On-hook. extension no. C.Tone Enter 3 . Off-hook. On-hook. PT/SLT Enter 70 . Enter lock code (4000–9999) 2 times to lock or on[...]

1.2 Makin g Calls 36 User Manual Joining an Existing Call (Exec u tive Busy Override) Y ou can join an ongoi ng conversation, establishing a 3- par ty conference call , if your e xtension is per mit ted through system programming. T o join an outside (CO) line call • Y ou c an lo ck message waiting indic ations s o that o ther extensions cannot c[...]

1.2 Making Calls User Manual 37 T o join an inter com call T o disconnect one party and talk with another when one of the parties is an outside party T o leave the conf erence call • Y ou can also prev e nt others from joi ning your conversations. Refer to "1.7 Setting the T elephone Ac cordin g to Y our Needs ". Enter 3 . PT/SLT Talk. [...]

1.2 Makin g Calls 38 User Manual Calling an Extension Tha t Is Refusing Calls (DND Override) Y ou c an call use rs wh o hav e set the D o Not Dis turb (D ND) f eature, if your e xtensio n is per mitted throu gh system progr amming. • If you hear the DND tone, enter "2" , and th en hear a busy to ne, the called extensio n is busy . Y ou [...]

1.2 Making Calls User Manual 39 1.2.5 Switching th e Calling Method (Alternate Callin g—Ring / V oice) T o switch th e calling method Extensi on use rs can ch oose wh ether to b e aler ted to incom ing ca lls by ringi ng or by the c aller's voice.  The c alling extensio n can override this cho ice and us e the alte rn ate met hod. Ringing[...]

1.2 Makin g Calls 40 User Manual 1.2.6 Using Y o ur Calling Privile ges at An other Exten sion (W alking COS) Y ou c an use your cal ling pr ivil eges (cl ass o f ser vic e [COS ]) at ano ther extension, to ov err ide cal ling restr icti ons t hat hav e been set at that extension . T o use this f eatur e, a prepro grammed extension pa ssword is req[...]

1.2 Making Calls User Manual 41 1.2.7 Accessing A nother P ar ty Directl y from Outsid e (Direct Inwar d System Access [DISA]) T o call an extensio n When an out side cal ler dia ls a spe cifie d telep hone number of the PB X, a prere corded Di rect Inward Syste m Acce ss (DISA ) outgoi ng message (OGM) can greet the calle r and give inf or mati on[...]

1.2 Makin g Calls 42 User Manual T o call an outside party In No Security Mode Dial DISA phone number . In T runk Security Mode/All Security Mode From an Outside T elephone DISA phone no. Off-hook. Off-hook. Seize an outside (CO) line before dialling the outside phone number. Dial outside phone number . outside phone no. Seize an outside (CO) line [...]

1.2 Making Calls User Manual 43 • W ARNING  There is a risk that fraudulent telephone calls wil l be made using the Outside-to- Outside (CO-to-CO) Line Call feature of DISA.  The cost of such calls w ill be billed to the owner/renter of the PBX.  T o protect the PBX fr om this kind of fraudulent use, we str ongly recommend: a) Enabling D[...]

1.3 Receiv ing Calls 44 User Manual 1.3 Receiving Calls 1.3.1 Answering Calls • Han ds-f ree Ope rat ion  Y ou can receive a call an d have a conv ersation in h ands- free mod e usin g the SP -PHONE button. Refer to "1.4.8 T alking t o Another P ar ty w ithout Lift ing the Handset ( Hands-fr ee Operation )". Customising Y our Phone ?[...]

1.3 Receiving Calls User Manual 45 1.3.2 Answering Hands-free (Hands-free Answerbac k) T o set/cancel Y ou c an set your p ropr ietar y te lephon e (PT) to answer incoming interco m calls without g oing o ff-hook. When a n inter com ca ll arr ives, you will hear th e caller talki ng without th e phone rin ging. • The A UTO ANS/MU TE button ligh t[...]

1.3 Receiv ing Calls 46 User Manual 1.3.3 Answering a Call Ringing at Another T ele phone ( Call Pickup) – Answering a Call fro m Another T elephone ( Call Pickup) – Prev e nting Oth er P e ople from Picking Up Y o ur Calls (Call P ickup Deny) Answering a Call from Another T elephone (Call Pickup) Withou t leaving your des k, you can an sw er a[...]

1.3 Receiving Calls User Manual 47 Preventing Other People fr om Picking Up Y our Calls (Call Pickup Den y) Y ou c an prev en t other ex tensio n users from pickin g up your calls. Off-hook. On-hook. Enter 1 to prevent or 0 to allow. Enter # . PT/SLT Prevent Allow 1 0 OR Enter 72 . 2 7 C.Tone An SLT user can enter " 0 " instead of " [...]

1.4 During a Con versation 48 User Manual 1.4 Durin g a Con ver sation 1.4.1 T ransferring a Call (Call T r ansfer) – T ransf e rring to an E xtensio n within the PBX – T ransf e rri ng to a n Outsid e Destina tion T ransf erring to an Extension within the PBX Y ou c an transfer incomin g calls to anoth er extension. De pendin g on the setting [...]

1.4 During a Con versatio n User Manual 49 T ransfe rring to an Outside Destination • Y ou can go on-hook before the destin ation e x tension answers the call. If the dest inatio n ex tensio n does not answer the call wi thin a specifi ed time per iod , you will h ear an al ar m tone, and the cal l will retur n to you. If y ou do not answer the c[...]

1.4 During a Con versation 50 User Manual 1.4.2 Holding a Call – Holding – Holdin g in a System Park ing Zone (Call Park) Holding There ar e 2 types of Call Hold mode. The difference between the m is whet her other pe ople ca n retr iev e the held c all (G eneral Call Hold) or n ot (Exc lusive Call Hold ). T o hold (General Call Hold) T o hold [...]

1.4 During a Con versatio n User Manual 51 T o retrie v e a call (Call Hold Retr ie ve) • The CO or INTERCO M button light shows th e current stat us as follows:  — Gene ral C all Hold mod e  Fla s hi ng gr ee n s lowly : Y ou hav e a c all on hold.  Fla s hi ng red sl owly : Anothe r extension has a ca ll on hol d.  — Excl usive [...]

1.4 During a Con versation 52 User Manual Hold ing in a Sy stem P a rkin g Zone (Ca ll Park) Y ou c an put a call on hold in a commo n par king zone of the PBX so that any extensio n can ret rieve the par ked call. Up to 10 c alls ca n be par ked in th e PBX. T o park a cal l T o re t rieve (C a l l Park Retr iev e ) • A singl e line tel ephone ([...]

1.4 During a Con versatio n User Manual 53 1.4.3 T a lking to 2 Parties Alte rnately (Call Splitting) When ta lkin g to one par ty with another p ar ty on hold, you can switch between the 2 par ties. • Thi s feature is not av ai lable for calls fro m door p hones or pagin g annou nceme nts. PT During a conversation Press CO or INTERCOM . Press HO[...]

1.4 During a Con versation 54 User Manual 1.4.4 Answering Call W aiting – Answering Call W aiti ng in the PBX – Answering Call W a iting from the T elep hone Com pany Answer ing Ca ll W aiting in the PBX Dur ing a conversation, a call waiting ton e is hear d throug h the s peaker or hands et when either a n outside (CO) li ne ca ll is rec eived[...]

1.4 During a Con versatio n User Manual 55 2. T o hold the cur rent call and then talk to the new part y • A sin gle line tele phone ( SL T) user cann ot transfer a ne w ca ll while hol ding the curr ent call. T o transf er the new call, fir st par k the or ig inal cal l using th e Call Park feature, then go on- hook and off-ho ok . • Y ou may [...]

1.4 During a Con versation 56 User Manual Answering Call W aiting from the T elephone Company Y our telephone compa ny may also offer an opti onal cal l waiting ser vic e, which can i nform you that you hav e another call on the sa me outs ide (CO ) line. For more de tails, cons ult your telep hone co mpany . Customising Y our Phone • 3.1.2 Chan [...]

1.4 During a Con versatio n User Manual 57 1.4.5 T a lking to Multip le P ar ties (Con ference) – Addin g a Thir d Party Dur ing a Conversation (3-pa r ty Con ference) – Leaving a C onference Call ( Unatten ded Conference) – Or iginat ing a 3 -par ty to 5-par ty Conference Call (5-pa r ty Conference) Adding a Thir d P ar t y During a Con vers[...]

1.4 During a Con versation 58 User Manual T o put the third party on hol d and talk to the original par ty T o leave a 3-party conference call • T o re turn to the held call before the third party joins, press the co rrespondi ng CO or INTERCOM button or p ress th e Recall/ hookswitch. • By pres sing the CO button corr espondi ng to an outs ide[...]

1.4 During a Con versatio n User Manual 59 Leaving a Conference Call (Unattended Conf erence) T o leave a confer ence call and establish an unatt ended conference call T o return while other s are talking The P T user who ori ginated a conference with 2 outsi de par ties can l eav e the conference and a llow the other par t ies to co ntinue the c o[...]

1.4 During a Con versation 60 User Manual Originating a 3-party to 5-par ty Conference Cal l (5-party Conference) T o establish a 5-party conference cal l A PT user ca n establish a 3-par ty to 5-pa r ty conference cal l with up to 5 extensions or wi th a comb inatio n of extensions and up t o 2 outs ide p ar ti es. No SL T Press CONF . PT T alk. T[...]

1.4 During a Con versatio n User Manual 61 T o change to a 5- party conference cal l during a 3 -party conference c all with one or 2 out side parties T o disconnect a 5-party confere nce call • Only one 5 -par t y conference call c an be i n progress a t a time. • Y ou c annot ch ange to a 5-pa r ty c onference call du ring a 3-par ty conferen[...]

1.4 During a Con versation 62 User Manual 1.4.6 Muting a Microphone (Microphone Mute) T o set/cancel Y ou c an disable the microph one to con sult p rivately with others i n the r oom whil e listen ing to the other par ty on the pho ne throug h the s peaker . • The AUT O ANS/MUTE button light s hows the cu rrent statu s as f o llows: Off : Nor ma[...]

1.4 During a Con versatio n User Manual 63 1.4.7 Using th e Headset (Headset Operation ) T o talk using the headset Conn ecting an option al head set al lows for hands-free c onv ersatio ns.  This feature is also k nown as Hands et/Headset S electio n. No SL T Press SP-PHONE . PT[...]

1.4 During a Con versation 64 User Manual 1.4.8 T alking to Anot her P ar ty without Liftin g the Handse t (Hands-free Operation) T o switc h from the handset to hands-free mode T o switch fr om hands-fr ee m ode to the handset Y ou c an hav e a conversation in hand s-free mode usi ng the S P-PHONE button. • Helpful hints for hands-free operation[...]

1.4 During a Con versatio n User Manual 65 1.4.9 Changin g the Dialling Mode (Pulse to T o ne Con version) If you are usi ng a pulse -typ e outsi de (CO) line, you can tempora ril y chan ge the dial ling mo de from pul se to tone to access compu ter telep hone s er vices that requ ire t one dia lling s uch as V oice Ma il. • Y ou cannot chang e f[...]

1.5 B efore Leav i ng Y our D es k 66 User Manual 1.5 Bef ore Lea ving Y our Desk 1.5.1 Forwar d ing Y our Calls (Call Forwarding [FWD]) Y ou c an hav e your inco ming cal ls forwarded to a sp ecified destinati on.  The following meth ods are available: All Calls :  All cal ls are forwarded to a spe cifie d extension regar dless o f the statu[...]

1.5 B efore Leav i ng Y our D es k User Manual 67 T o set/cancel T o set/cancel fr om another extensio n 1 7 Off-hook. Press FWD/DND or enter 71 . Enter required number . All Calls Busy/No Answer To Outside (CO) Line (Max. 32 digits) Dial destination extension number . Or dial outside (CO) line access number and then outside phone number . On-hook.[...]

1.5 B efore Leav i ng Y our D es k 68 User Manual • The FW D/DND button li ght sh ows the cu rrent statu s as follows:  Off : Ne ither f ea tur e is se t.  Red on : Do Not Disturb (DND) mode  Flashing red slowly : FWD m ode • If a pr opri etar y tel ephone (PT) us er sets the FWD—Bu sy/No Answ er f eat ure, the FWD/ DND button ligh t[...]

1.5 B efore Leav i ng Y our D es k User Manual 69 1.5.2 Showing a Message on the Caller's T elephone Display (Absent Message) If you are un able to answer calls, you can sel ect a br ie f messag e that wi ll be shown on th e displays of P anaso nic dis play propriet ar y telep hone ( PT) users when they call you. The mes sage you selec t can e[...]

1.5 B efore Leav i ng Y our D es k 70 User Manual T o confirm • Enter the de sired value in th e " % " pos itions. Y ou mu st ente r the number of digit s represent ed by the number o f " % " symb o ls . Off-hook. Display PT[...]

1.5 B efore Leav i ng Y our D es k User Manual 71 1.5.3 Preventing Oth er P eop le fr o m Using Y o ur T eleph one (Extension Lo c k) Y ou c an lock your e x tensi on so tha t outsi de (CO) line c alls ca nnot be made. This can be us eful to pr ev ent othe r people from mak ing inapp ropr iate cal ls usi ng your extension.  This feature is also [...]

1.5 B efore Leav i ng Y our D es k 72 User Manual 1.5.4 Leaving a Gr oup (Log-in/Log-ou t) T o set Log-i n/Log-out Y ou c an change your status in an extension group. When you log out, in comin g calls to the group will no t ring at your e xtension. Wh en you log back in , calls wil l aga in ri ng at your extension. (Default: Log-in) • The L og-i[...]

1.5 B efore Leav i ng Y our D es k User Manual 73 1.5.5 Using V oice Messaging (Built-in V oice Messag e [BV]) – Recordi ng, Pl ay ing, or Erasing Personal BV Out going Mes sages – Forwarding Y our Ca lls t o Built- in V oice Mes sage – Leaving, Playing, or E rasing V oice Mess ages  If an opti onal voice mess age ca rd is inst alled in th[...]

1.5 B efore Leav i ng Y our D es k 74 User Manual button or Messa ge/Rin ger Lamp, the correspond ing button or lam p tur ns on whe n a message ha s been le ft.  Y ou c an also p erform the following operation s: • Y ou ca n recor d, play , or erase a person al BV OGM for your personal messag e area . • The ope rator or ma nager can rec ord,[...]

1.5 B efore Leav i ng Y our D es k User Manual 75 T o play bac k T o erase • The A U TO DIAL/ST ORE button light shows the curr en t status as follows:  Off : Y ou are reco rdin g a mes sage, or a me ssag e has finis hed playing.  Red on : A mes sage is playing. • Y ou ca n stop playback b y pressing the A UT O DIAL/STORE b u tton. PT/SLT[...]

1.5 B efore Leav i ng Y our D es k 76 User Manual Forwarding Y our Calls to Built-in V oice Message T o set/cancel • Settin g this feature also ca ncels o ther type s of Ca ll Forwarding (FWD) /Do Not Dis turb (DND). Customising Y our Phone • 3.1.3 Cus tomising the Bu ttons  Create o r edit an FWD/DND (Cal l Forwarding/Do Not Distur b). Off-[...]

1.5 B efore Leav i ng Y our D es k User Manual 77 Leavi ng , Pla ying, or Erasing V oice Messages T o leave a v oice message in a user's per sonal messa g e area T o leave a v oice message in the common message area On-hook. Record a message. Off-hook. Personal BV OGM & C.Tone Dial desired phone number to access personal message area. desi[...]

1.5 B efore Leav i ng Y our D es k 78 User Manual T o leave a v oice message using Direct Message T o view and pla y back a v oice message in a voi ce message area PT/SLT On-hook. Record a message. Off-hook. Dial another extension number . Enter 725 . Enter 1 . 2 5 1 7 C.Tone another extension no. Enter # . An SLT user can enter " 0 " ins[...]

1.5 B efore Leav i ng Y our D es k User Manual 79 T o play bac k all voice me ssa g es in a voi ce m essage area T o erase all v oice messa ges in a v oice message area PT PT/SLT Off-hook. Listen to the messages. Enter 725 . Enter 2 . Enter # . 2 5 2 7 C.Tone The messages are played in the recorded order. To go to the next message To erase the mess[...]

1.5 B efore Leav i ng Y our D es k 80 User Manual T o pla y back and/or erase v oice messages fr om an outside tel ephone •* 1 T o era se a voice mess age while liste ning to the mess age, enter "3 ". Y o u will he ar dial tone 3. Enter "3" again to erase the m essage. If you chang e your mind an d dec ide n ot to erase the me[...]

1.5 B efore Leav i ng Y our D es k User Manual 81 • Calle rs cann ot put a call on hold by pres sing the T RANS FER or HO LD button while recor ding a voice mess age. • If you enter a wrong voice message ac cess c ode, when tr ying to play back voice message s fr om an ou tside tel ephone, the call wil l be d isconne cted af ter 10 seco nds. Wh[...]

1.6 Makin g/Answering a P aging An nouncement 82 User Manual 1.6 Making/Ans wering a P aging Annou ncement 1.6.1 P aging –P a g i n g – P aging and then T ransferrin g a Call P aging Y ou ca n make a paging annou ncemen t to sev eral peo ple at onc e. Y our paging announc ement can be heard through an externa l speaker and t hrough the built-in[...]

1.6 Mak ing/Answ ering a P aging Announce ment User Manual 83 P aging and then T r ansferri n g a Call Y ou c an transfer a call after making a pagi ng announc ement. • After you go on-hoo k, the par t y on hold can ta lk to t he perso n who answers the page. • Y ou may hav e to enter the Call Hold feature number after pr essing the Recall /hoo[...]

1.6 Makin g/Answering a P aging An nouncement 84 User Manual 1.6.2 Answering/Den ying a P aging Anno uncement Y ou c an answer a paging a nnouncem ent fro m any extension. Y ou can also se t your propr ietar y tele phone (PT) t o not rec eive paging ann ouncem ents. T o answer T o refuse/accept paging announcements (Pa ging Den y) • When a n outs[...]

1.7 Setting the Te lephone Accor ding to Y our Needs User Manual 85 1.7 Setting the T elephone Accor ding to Y our Needs 1.7.1 Setting the A larm (Timed Rem inder) Y ou ca n set your telep hone to r ing at a set time, to remind you of a me eting, appo intmen t, or as a wake-up call. The ala rm can o ccur e ither one time or daily ( ev ery day until[...]

1.7 Setting th e T elephone Accor ding to Y our Needs 86 User Manual T o stop the alarm T o confirm • The al ar m rings f or 30 se conds. • If y ou receive an incoming call during an alar m, the r inging f or that call wil l star t after the alar m stops r inging . • If the te lephon e is off- hook at the time an alar m is sch eduled to ring [...]

1.7 Setting the Te lephone Accor ding to Y our Needs User Manual 87 1.7.2 Refusing Incoming Ca lls (Do No t Disturb [DND] ) Y ou c an set your telephon e to prev e nt inc oming ca lls f rom r inging a t your telepho ne. This c an be usef ul in situat ions w here you do no t want to be di sturbed , for e xa mple d urin g a meeting . T o set/cancel ?[...]

1.7 Setting th e T elephone Accor ding to Y our Needs 88 User Manual 1.7.3 Receiving Call W aiting Dur ing a conversation, you c an be infor med of a waiting cal l by a tone thr ough the built- in sp eaker of your propr ietar y tele phone (P T) or th e hands et of your sin gle li ne teleph one ( SL T) (Default: Di sable). T o change the call waitin[...]

1.7 Setting the Te lephone Accor ding to Y our Needs User Manual 89 1.7.4 Preventing O ther P eop le fr om J oining Y our Con versation (Executive Busy Override Den y) Y ou c an prev en t other ex tensio n users from usi ng the Executive Busy Overri de feature to jo in an ongo ing call. Off-hook. On-hook. PT/SLT Enter 733 . 3 3 7 C.Tone Enter 0 to [...]

1.7 Setting th e T elephone Accor ding to Y our Needs 90 User Manual 1.7.5 T urning on the B ackgr ound Music (BGM) T o set/cancel Y ou c an liste n to background music (BGM ) throug h your teleph one sp eaker while o n-hoo k. If your e xten sion be comes busy (off-ho ok, m aking or rece iving a call etc.) , the music wil l stop. When you go back o[...]

1.7 Setting the Te lephone Accor ding to Y our Needs User Manual 91 1.7.6 Protecting Y our Line against Notification T ones (Data Line Security) Y ou c an protec t the lin e again st aud ible notifica tion ton es, such as call waiting to nes or h old al ar m tones dur ing a conv ersati on. Set thi s feature if your extension has a data communic ati[...]

1.7 Setting th e T elephone Accor ding to Y our Needs 92 User Manual 1.7.7 Checking the Time Service Mo de The PB X can be pro grammed to make and recei ve calls differently in day/night/ lunch modes. Y ou c an confi r m the cu rrent ti me se r vice m ode (d a y , night, or lunch) o n the di splay . No SL T Enter # . While on-hook Display PT The di[...]

1.7 Setting the Te lephone Accor ding to Y our Needs User Manual 93 1.7.8 Clearing Fea tures Set at Y our Extension (Exten sion Feature Clear) Y ou c an rese t the se ttings of the follo wing features on your extension to the default setting s.  This feature is also k nown as Statio n Feature Clear or Station Programme Cl ear . Feature V alue af[...]

1.7 Setting th e T elephone Accor ding to Y our Needs 94 User Manual 1.7.9 Monitoring a Room (Room Mon itor) Y ou c an monit or a room th rough an other propr ietar y telep hone (P T), or m onitor a door t hroug h a do or phone. The P T you want to monito r shoul d be set i n advance to all ow monitor ing. T o set T o monitor T o monitor thr ough a[...]

1.7 Setting the Te lephone Accor ding to Y our Needs User Manual 95 T o talk with a person in the monitored r oom T o cancel a monitor T o stop a monitor temporaril y whil e on-hook • Y ou can mo nitor us ing a PT with a n A UTO ANS/MUTE button or a singl e line tel ephone (SL T) with a MUTE button. • The A UTO ANS/MU TE button ligh t shows the[...]

1.8 Using Use r-supplied Eq uipment 96 User Manual 1.8 Using User -supplied Equipment 1.8.1 If a Doorphon e/Door Opener is Con nected – Calli ng to an d from a Do or phon e (Door phone Call ) – Opening a Door (Door Ope n) Calling to and from a Doorphon e (Doorphon e Call) Y ou c an talk to a p erson at the do or thro ugh the do or phone. T he e[...]

1.8 Using User -supplied Equip ment User Manual 97 Opening a Door (Door O pen) Y ou c an unlock a door from your extension, if e nabled through sys tem programming . From an enabl ed extensi on From an e xtension that is on a call with a doorphone • If no on e answers a door phone call within a specif ied time p er iod, r inging stops and th e ca[...]

1.8 Using Use r-supplied Eq uipment 98 User Manual 1.8.2 If a Host PBX is Con nected – Acc essing E xter nal Ser vic es (Ex ter nal Feature Access [EF A]) Accessing External Se rvices (External Fea tu re Access [EF A]) Y ou ca n acce ss speci al features su ch as Call W a iting o ff e red by anoth er PBX o r a tel ephone co mpany . This feature i[...]

1.8 Using User -supplied Equip ment User Manual 99 1.8.3 If a V oice Processing System is Co nnected Y ou or a n outs ide par ty can access the V oice Pro cessing S ystem (VPS) from a tele phone. – Forwarding Y our Ca lls t o a V oice Proc essing S ystem ( V oice Mail Integration) If your PB X has a P a nasonic VPS conne cted usi ng APT I ntegrat[...]

1.8 Using Use r-supplied Eq uipment 100 User Manual T o listen to messages T o transf er a call to a mailbo x (APT Integrati on only) • If your PBX has a P anasoni c VPS co nnecte d usin g Inband (DT MF) in tegration, your PBX automa tically sends a s pecia l signa l to the V oice Ma il por t before connectin g the ca ller . T o enable this featu[...]

1.8 Using User -supplied Equip ment User Manual 101 Screening Calls (Live Call Screening [LCS]) Befor e operating • Create a Live Call Sc reening (LCS) button. • Select t he mode, ei ther Hands -free or P ri v ate. • Set t he LCS pas sw ord . • Set t he LCS f eatur e. T o set/cancel the LCS passw ord Customising Y our Phone • 3.1.3 Cus to[...]

1.8 Using Use r-supplied Eq uipment 102 User Manual T o set LCS T o cancel LCS Press Live Call Screening . Enter LCS password . LCS password PT (Live Call Screening) While on-hook Press red Live Call Screening . PT (Live Call Screening) While on-hook[...]

1.8 Using User -supplied Equip ment User Manual 103 Operation Fl owchart The op erations i n the shad ed areas can b e perform ed in hand s-free mode. Hands-free Mode Private Mode Stop monitoring Answer the call Monitor Monitor No operation Stop monitor Answer On-hook. (Alert Tone) Press FLASH/RECALL or LCS Cancel . OR Press FLASH/ RECALL or LCS Ca[...]

1.8 Using Use r-supplied Eq uipment 104 User Manual Recor ding a Con versation (2 -way Recor d) T o recor d into y our mailbo x • The L ive Call Screen ing ( LCS) button li ght sh ows the feature stat us as follows: Off : LCS is off.  Flashing green rapidly : An ale r t to ne is r inging (Pr ivate mode onl y).* 1  Flashing green slowly : Mo[...]

1.8 Using User -supplied Equip ment User Manual 105 T o recor d into another mail bo x (2-way T ransfer) • The 2-wa y Reco rd button light or 2-way T ransfer button light shows th e curr ent sta tus as fol l o w s : Off : Not recordi ng.  On : Recordi ng the conversation. • Note:  When you record your 2-way telephone conversations, you sh[...]

1.9 Using a Display Pr oprietary T elepho ne 106 User Manual 1.9 Using a Displa y Pr oprietary T elephone 1.9.1 Calling with the Incom ing Call Log If your PBX r eceives caller infor matio n from the teleph one co mpany (phon e number and /or call er name) , the PBX automa tically logs thi s inform ation e ach time you do not answer an outsi de (CO[...]

1.9 Using a Display P roprietary T elephone User Manual 107 T o view caller inf ormation and call bac k a caller T o erase caller inf ormation • New : Call records that have not pre vi ous ly been vi ewed  Old : Call record s that have pre vious ly been vi ewed  Both new and ol d call r ecords are sto red in ea ch pers onal and c ommon area[...]

1.9 Using a Display Pr oprietary T elepho ne 108 User Manual T o view caller inf ormation and pla y back an associated v oice message in a v oice message area T o erase caller inf ormation, includi ng associated voice messa g e in a voi ce mess age area • When v iewing call er in f o rm ation with the Caller ID Indic ation—Comm on button, an ex[...]

1.9 Using a Display P roprietary T elephone User Manual 109 T o erase all caller i nfor mation in t he pers onal area T o disregar d the newest call/overwri te the oldest call in the person al area call log T o set/cancel loggi ng of caller inf ormation when answering a call • Calle r informa tion wi th assoc iated v oice m essa ges is n ot erase[...]

1.9 Using a Display Pr oprietary T elepho ne 110 User Manual • New inform ation of c alls tha t you did not an sw er will be disp lay ed first. • Informa tion of answered calls i s logged as ol d (already viewed) inform ation. • A Call er ID Indi catio n—P er sonal/Com mon button c an be used to: – Inform you of cal ls logge d in your per[...]

User Manual 111 Section 2 Operator/Manager Operation This cha pter show s the o perator and the manage r extension how to cont rol the o ther extensions or the P BX. Y ou r PBX suppor ts one ma nager ( e x tensi on jack 01) and one op erator .[...]

2.1 Contr ol Features 112 User Manual 2.1 Contr ol Features 2.1.1 Locking Other Extensions (Remote Ext ension Lock) T o loc k/unlock The op erator or man ager can lock or unl ock an e xtens ion. This f e ature is also known as Rem ote Stat ion Lock Control . • This feature ov err ides the Extens ion Lo ck f eature. If Ex tensi on Lock has al read[...]

2.1 Contr o l Features User Manual 113 2.1.2 Switching the Time Ser vice Mode (Tim e Service) T o change the time ser vice mode manuall y T o return to automatic mode after c hangi ng the time service mode manuall y T o confirm the current time service mode The PB X ca n be programmed to make and rec eive calls differently in e ach tim e ser vi ce [...]

2.1 Contr ol Features 114 User Manual • The D a y , Night, and Lun ch button li ghts s how the cu rrent st atus as f ollows:  Off : Not set  Red on : Set • If lu nch mode is set manual ly by enterin g "783# " while in autom atic mo de, the time se r vic e mode will no t change automati cally un til you retur n to au tomatic mod [...]

2.1 Contr o l Features User Manual 115 2.1.3 Setting an Alarm f or Other Extensio ns (Remote Timed Reminder [W ake-up Call]) T o set T o cancel The op erator or man ager can remo tely set or c ancel the Timed Re minder feature for any e x tensi on. No SL T On-hook. Off-hook. Enter 764 . Enter 1 for one time or 2 for daily. One time Daily Enter 0 fo[...]

2.1 Contr ol Features 116 User Manual T o confirm Off-hook. On-hook. Enter 764 . Dial extension number . Display PT extension no. 6 4 7 Enter # . Enter 763 . 763 C.Tone C.Tone & D.Tone Enter # .[...]

2.1 Contr o l Features User Manual 117 2.1.4 Erasing All Caller Inf o rmation in t he Common Area (Incoming C all Log in the Commo n Area—CLEAR ALL) T o erase The o perator or m anager can era se all c aller informati on lo gged i n the com mon area . • Calle r informa tion wi th assoc iated v oice m essa ges is n ot erased by this o peration .[...]

2.1 Contr ol Features 118 User Manual 2.1.5 Disregarding the Ne west Call or Overwriting th e Oldest Call in the Com mon Area Ca ll Log (301st In coming Call Logged in t he Common Area) T o disregar d the newest call/overwr ite the oldest call in the common area call log The call lo g in the com mon area ca n store up to 300 call reco rds. The oper[...]

2.1 Contr o l Features User Manual 119 2.1.6 Recording, Pla y ing, or Erasing Com mon BV Outgo ing Messages If an optiona l voice message c ard is instal led in the PBX , the operator or manager can record, play , or erase a comm on Built- in V oice Message (BV) outgoing m essage ( OGM) i n the comm on mes sage ar ea.  When an outsi de (CO) line[...]

2.1 Contr ol Features 120 User Manual T o erase PT/SLT Off-hook. On-hook. Enter 722 . 2 2 7 Enter 0 . Enter # . 0 Dial common BV OGM number (01–24). C.Tone common BV OGM no. An SLT user can enter " 0 " instead of " # ".[...]

2.1 Contr o l Features User Manual 121 2.1.7 Changin g System Setting s Using Programming Mode The op erator or man ager can set th e following system f e atures wh ile i n prog ramm ing m ode. Settin g Procedu re Adjusti ng the curren t date a nd time  (Date & Time Set) Cance lling Ex tens ion Lock at al l ex tensions  (Extension Loc k?[...]

2.1 Contr ol Features 122 User Manual Recording or playing back the message used by Direct Inward Syste m Access (D ISA), Unif orm Call Dis tribution (U CD), and 3- lev el Automated Attendan t (AA)  (Outgoin g Messag e [OGM ] for DISA/UCD) * 5 X = 0 (T o delete OGM s f or DI SA/UCD): 1 (T o record OGMs f o r DISA/UCD): 2 (T o pla y OGMs f o r DI[...]

2.1 Contr o l Features User Manual 123 •* 1 Y ear (00 –99), Mon th (01–12) , Day (01–31), Day of the week (0–6: Sun -Sat), Hour (01– 12), Minute (00–59) , AM/PM ( 0/1) •* 2 The prepr ogrammed extension pa ssw or d can be u sed for the W al king C OS feature and the Remote Exten sion Lo ck F e ature. Each extension's password mu[...]

2.1 Contr ol Features 124 User Manual[...]

User Manual 125 Section 3 Customising Y our Pho ne & PBX This cha pter show s you how to custo mise your prop riet ar y telephon e (PT) or PBX acc ording to your needs.[...]

3.1 Customis ing Y our Phone (P ersonal Pr ogramming) 126 User Manual 3.1 Customising Y our Phone (P ersonal Pr ogramming) 3.1.1 Customising Y o ur Phone (Per sona l Programming) Y ou c an custom ise various features of your teleph one, such as line preferences an d custom ised buttons. Additi onally , you c an retur n all cu stomised features to t[...]

3.1 Customis ing Y our Phone (P ersonal Pr ogramming) User Manual 127 3.1.2 Changing P er sonal Settings Using Pr ogramming Mo de Y ou c an perform th e following while in p rogramming mode : – Set ting Fea tures – Clear ing Features – Confir ming Y our O wn Extens ion Numbe r (Self- e x tension Number Co nfir mati on) Setting Features The de[...]

3.1 Customis ing Y our Phone (P ersonal Pr ogramming) 128 User Manual Clearing Features Y ou c an reset the following features to thei r default settings.  This operation a lso cance ls the A UT O ANS/MUTE stat us of b oth the H ands-free Answerback f ea ture and the Room Monito r fe ature. Ho w do y ou pr efer to receiv e i ntercom call s?  [...]

3.1 Customis ing Y our Phone (P ersonal Pr ogramming) User Manual 129 T o return featur es to default (P ersonal Pr ogramming Data Reset) Confirming Y our Own Extensio n Numb er (Self-ext ension Number Confirmation) Y ou c an confir m your jack and extension numb er . • Y ou c an also c onfir m your extension numbe r by pressing the " "[...]

3.1 Customis ing Y our Phone (P ersonal Pr ogramming) 130 User Manual 3.1.3 Customising the Buttons Y ou c an custom ise the f lexib le CO buttons, Direc t Station S electio n (DSS ) buttons, Programmable Feature (PF) buttons, an d MESSAGE buttons on your propri etar y telephone (PT) and DSS Co nsole by assigning the following f e atures to them. F[...]

3.1 Customis ing Y our Phone (P ersonal Pr ogramming) User Manual 131 Extens ion Lock* 4 + e x ten si on no. Log-in/ Log-out 2-way Record* 5 + voice mail ex tens ion no. 2-w ay T ransf er* 5 + voice mail extension no. Live Call Scre ening (L CS)* 5 LCS Canc el* 5 V oice Ma il (VM) T ra ns fe r* 5 + v o ice m ail extensio n no . Messag e f or anothe[...]

3.1 Customis ing Y our Phone (P ersonal Pr ogramming) 132 User Manual T o confirm a bu tt on setting T o cl ear a but ton setting Press CO , DSS , PF ,o r MESSAGE . (CO, DSS, PF) OR Display PT Press PROGRAM . Press PROGRAM . Press STORE . 2 Enter 2 . To continue Press CO , DSS , PF ,o r MESSAGE . (CO, DSS, PF) OR Press PROGRAM . Press PROGRAM .[...]

3.2 Mana ging Call Logs User Manual 133 3.2 Managing Call Logs 3.2.1 Requirements The ma nager c an view , pr int ou t, and cle ar call log i nformation for each extension. A vail ab le Extension The extension c onnected to extension jack 01 Required T elephone A P anason ic prop rieta r y tel ephone (PT) wit h a displ ay (e .g., K X-T7730) Manager[...]

3.2 Mana ging Call Lo gs 134 User Manual 3.2.2 Viewing, Printing, and Clearing Call Log s Item Progr amming Input Viewing the call r ecords of each extension. Clear ing the c all recor ds of each extension.* 2 Pri nti ng the cal l re co rd s of each extension. Clear ing th e call rec ords o f all extensions. •* 1 T o move to the next or previous [...]

3.3 Customisin g Y our PBX (System Pr ogramming) User Manual 135 3.3 Customising Y our PBX (System Pr ogramming) 3.3.1 Programming Information Y ou c an cha nge the default settin gs of your PBX acco rding to your requir ements. Customisable programming items ar e shown below , with the programme number in par entheses. • Sys tem Sp eed Dia ll in[...]

3.3 Customising Y our PBX (System Pr og ramm ing) 136 User Manual Icon Descriptions Fixed Button (KX-T77 30/K X-T773 5) Function PREV (PRE VIOUS) NEXT SECRE T ST ORE PA U S E PROGRAM END SELEC T FLASH CLEAR – –[...]

3.3 Customisin g Y our PBX (System Pr ogramming) User Manual 137 Pr ocedure The ba sic ste ps ar e shown be low . 1. T o e nter prog r amming mode 2. T o programme  Y ou can en ter each programme numbe r (3 di gits). 3. T o exit progr amming mode Enter manager password . Enter # . manager password Press PROGRAM . Press PROGRAM .[...]

3.3 Customising Y our PBX (System Pr og ramm ing) 138 User Manual 3.3.2 System Programming System Speed Dial ling Number [001] Y ou c an store frequentl y used p hone numb ers for conv e nient d ialling . • If the des ired number is more tha n 32 digits, divide the number and st ore it into more than one speed diallin g number. • " " [...]

3.3 Customisin g Y our PBX (System Pr ogramming) User Manual 139 System Speed Dialling Name [011] Y ou c an store the nam e assoc iated with each s peed dia lling number . These na mes a re disp lay ed when makin g calls using the System Speed Diall ing feature. T o enter characte rs, ref er to "E nter ing Cha racters". DISA Securi ty Cod[...]

3.3 Customising Y our PBX (System Pr og ramm ing) 140 User Manual DISA Security Code Digits [530] Y ou c an select th e number of digits used for DISA sec urit y codes assigne d in DISA Secu rity Code [512]. • W ARNING  There is a risk that fraudulent telephon e ca lls will be made using the Outside-to- Outside (CO-to-CO) Line Call feature of [...]

3.3 Customisin g Y our PBX (System Pr ogramming) User Manual 141 Entering Cha racters Y ou c an enter the following chara cters. The ta bles below show you the character s av a ilable f o r each button. T ab le 1 (Alphabet mode)/T able 2 (Numeral mode) <Examp le> T o en ter "Ann", Not es • T o toggle between "Alp habet m ode&[...]

3.3 Customising Y our PBX (System Pr og ramm ing) 142 User Manual[...]

User Manual 143 Section 4 Appendix This cha pter p rovides T roubleshooting , the Feature Numb er T ab le and T one List. Check the T roubleshooting s ectio n before consultin g your dea ler .[...]

4.1 T rouble shooting 144 User Manual 4.1 T r oubleshooting 4.1.1 T r oubleshootin g Problem Remed y I cannot make calls using the tele phone. • The telephone is locked.  Unlock your telephone. ( 1.5.3 Prev ent ing Other P eople from Usi ng Y our T elephone ( Extensi on Loc k), 2.1.1 Lo c king Ot her E xtens ions (Rem ote Extens ion Lo ck)) So[...]

4.1 T roublesh ooting User Manual 145 I cannot make an outside (CO) line c all using a One-touch Dialling but ton or Speed Dialling. • An outside (CO) line ac cess number was not stored with the phone number .  An outs ide ( C O) li ne acce ss nu mber i s requi red f o r outside (CO) line cal ls. ( 1. 2.1 Basi c Call ing, 3.1.3 Cust omisi ng t[...]

4.1 T rouble shooting 146 User Manual I want to confirm m y extension number . • Confir m your extension number by pressing t he " " key 2 times whil e on- hook, or through p erso nal programm ing.  ( Y o ur Exten sion Num ber in 1.1 .1 Before Operatin g a T elephone, 3.1.2 Changi ng P er sonal Settings Us ing Pr ogramming Mod e) The[...]

4.2 F eat ure Num ber T able User Manual 147 4.2 Feature Numbe r T abl e 4.2.1 Feature Numb er T able The n u mbers li sted belo w are th e fea ture n um bers use d to ac cess the PBX f eature s. The n umbering p lan can be s elect ed through s ystem programm ing. Num bers in pa renthes es indicate th at the feature numbers are di fferent from thos[...]

4.2 Featur e Number T able 148 User Manual 1.2.4 When the Dia lled P ar ty is Bus y or Ther e is No Answer Leaving a Mes sage Waiting Indicati on/Cal ling Back a Calle r Who Le ft an Ind ication ( Messag e W aiting ) 70 Leaving a Mes sage Waiting Indicati on – T o leav e 1 + extension no . + #/0 – T o cancel 2 + e x tension no . + #/0 Calling B[...]

4.2 F eat ure Num ber T able User Manual 149 –T o r e t r i e v e 5 2 (#56) *4 sto red par king zone no . (0–9) 1.4.4 Answerin g Call Waiting Answ ering Cal l Waiting from the T e lepho ne Company 6 1.4.5 T alking to Mul tiple P ar ties ( Conference) Or igina ting a 3-par ty to 5-p ar ty Conference Call (5- par ty Conf erence ) 22 (#22 ) ( phon[...]

4.2 Featur e Number T able 150 User Manual 1.5.5 Usin g V oice Mess aging (Built-i n V oice Message [BV]) Recording, Playing, or Era sing P er sonal B V Out goi ng Messa ges 723 – T o record 1 + #/0 – T o pl a y bac k 2 + #/ 0 – T o erase 0 + #/0 F o rwarding Y our Call s to B uilt-in V oice Message 71 – T o set 1 (Al l Calls) or 2 ( Busy/N[...]

4.2 F eat ure Num ber T able User Manual 151 1.7.3 Re ceivin g Call W ai ting – T o set for outside (CO ) line cal ls 731 1 + #/0 – T o cancel for outsi de (CO) line calls 731 0 + #/0 – T o set for intercom calls/d oor phon e cal ls 732 1 + #/0 – T o cancel for interco m cal ls/door ph one call s 732 0 + #/0 1.7.4 Pr e ventin g Other P eopl[...]

4.2 Featur e Number T able 152 User Manual Screen ing Calls (Live Call Sc reening [ LCS]) 77 – T o set the L CS pass word 3- digit LCS pass word 2 time s + # – T o c ancel the LCS password store d LCS password + # 1.9.1 Call ing wi th the Inco ming Ca ll Log – T o erase all c aller i nformat ion in the personal ar ea 70 # – T o disreg ard t[...]

4.2 F eat ure Num ber T able User Manual 153 2.1.6 Recor ding, Playing, or Erasing Common BV Outgoin g Mess ages *5 722 – T o record common BV outgoin g messa ge (OGM) no . (01–2 4) + 1 + #/0 – T o play back common BV OGM n o . (01–24) + 2 + #/0 – T o erase common BV OG M no. (01–24) + 0 + #/0 •* 1 F o r Unit ed Kingdo m/New Zealand: [...]

4.2 Featur e Number T able 154 User Manual Feature (When the extension is on-hook) Numbering 1.7.5 T urn ing on the Background Music (B GM ) – T o s et/cancel 1 1.7.7 Checking the Tim e Ser vic e Mode /2.1.2 Sw itching the T ime Ser v ice M ode (Time S er vice) – T o c onfir m th e current m ode # 3.1.2 Chang ing P erson al Setting s Using Pr o[...]

4.3 Identify ing T ones User Manual 155 4.3 Identifying T ones 4.3.1 Identify ing T ones While On-hook Ring T one P atterns The following ri ng tone pa tter ns c an be a ssigned to incom ing call types (ou tside (CO) line, in tercom, o r door phone calls ), or are fixed f or cer t ain cal l typ es (Hold Recall, Timed Re minder , or Camp -on Re call[...]

4.3 Identify ing T ones 156 User Manual Doorphone Chime P atterns The following door phone chi me patter ns can be as signed t o each door ph one when door bells an d door chime s are conn ected to t he PB X . * Chime patter ns 1 to 4 a re play e d only on e time duri ng the door pho ne ri nging tim e. P atter n 4 P atter n 1* P atter n 2* P atter [...]

4.3 Identify ing T ones User Manual 157 When Going Off-hook Dial T ones T one 1 Norma l T one 2 Any of the f ollowin g features is set: • Absent Mess age • Background Mus ic (BG M ) (p ro pr ie tar y telephon e [PT ] only) • Call Forwarding (FWD) • Call Pi ckup Deny • Dat a Line S ecurity • Do Not Dist urb (DND) • Ext ension Lo ck •[...]

4.3 Identify ing T ones 158 User Manual When Making Calls While Off-hook Busy T one Reorder T one The o utside (CO) li ne you tr ied to se ize is not ass igned or was denied. Ringback T ones Singl e (3-s in terval ) Double (3-s int er val) Singl e (5-s in terval ) Double (5-s int er val) DND T one The di alled extensio n is ref using inco ming c al[...]

4.3 Identify ing T ones User Manual 159 When T alk ing to an Ou t s ide Party When Setting the Features or Pr ogramming T one 3 (Hold Alarm T one) A cal l has bee n on hold for longer than the s pecifie d time. W arning T one This ton e is sen t 15 se conds before the speci fied ti me for disc onnect ion. Confirmation T ones T one 1 The feature was[...]

4.3 Identify ing T ones 160 User Manual[...]

User Manual 161 Inde x[...]

Index 162 User Manual Numerics 2- wa y Reco rd 17, 104, 1 31 2-way Tr ansfer 17, 105, 1 31 301st Incom i ng Call Log ged in the C om m on A r ea 118, 152 3-level Aut oma ted Att end ant 2 3-party Conf erence 57, 153 5-party Conf erence 60, 149 A Absent Message 69, 149 Accessing Another Party Directly from Outsi de (Direct Inward System Access [DISA[...]

Index User Manual 163 EFA —> Exte rnal Feat ure Access (EFA) 98 El ect roni c Stat ion L ockou t —> Ex tensi on Lo ck 71, 149 Entering Cha ract ers 141 Erasi ng All C all er Informat ion in the Common Area (Incom ing Cal l Log i n the Comm on Area—C LEA R A LL) 117 Examp les 13 Exclusive Cal l Hold 50 Executive B usy Ov erride 36, 153 E[...]

Index 164 User Manual Paging Deny 84 PAUSE 15 Personal BV O GM 73, 74 Personal Prog ramming 126 Perso nal Spe ed Dia lli ng 26, 147 Picku p Dial ling — > Ho t Lin e 27, 14 7 Preventing O ther People from Joi ning Your Conve rsation (Execut ive Busy Overrid e Deny) 89 Preve nting Ot her P eople from P ick ing Up Your Calls (Call P ickup Deny) 4[...]

Index User Manual 165 Warni ng To ne 159 What K ind of Te lep hone Can Be Used ? 12 When the Diall ed P art y is Busy or There is No Answ er 31 When Yo u Use a P anas o nic Propri etary Tel eph one 15 Y Your E xten sion Nu mber 13[...]

Index 166 User Manual[...]

Panasonic Communications Co., Ltd. 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan Copyright: This material is copyrighted by P anasonic Communications Co ., Ltd., and ma y be reproduced f or inter nal use only . All other reproduction, in whole or in par t, is prohibited without the written consent of Panasonic Communications Co ., Lt[...]