Panasonic KX-TG2383S manual

Preparation Cordless Telephone Answering System Useful Information[...]

2 Thank you for purchasing your new Panasonic cordless telephone. Please read IMPORTANT SAFETY INSTRUCTIONS on page 71 before use. Read and understand all instructions. Caller ID and Call Waiting Service, where available, are telephone company services. After subscribing to Caller ID, this phone will display a caller’s name and phone number. Call[...]

3 For assistance, please call: 1-800-211-PANA(7262) For assistance, please call: 1-800-211-PANA(7262) For KX-TG2382B/KX-TG2382PW users KX-TG2382B/KX-TG2382PW includes two handsets and one base unit. You can expand the system by adding up to one additional handset. A maximum of 3 handsets can be registered to the base unit. The included handsets are[...]

Contents 4 Preparation For Best Performance ........................................................................ 6 Location of Controls .......................................................................... 7 Installation .......................................................................................... 9 Connections ...............[...]

Transferring a Call ..............................................................................44 Conference Calls ................................................................................45 Call Share ............................................................................................45 Special Features ..........................[...]

For Best Performance 6 Battery charge A rechargeable Ni-MH battery powers the handset. Charge the battery for about 15 hours before initial use (p. 10). Base unit location/Noise Calls are transmitted between the base unit and the handset using wireless radio waves. For maximum distance and noise-free operation , the recommended base unit location i[...]

7 Preparation For assistance, please call: 1-800-211-PANA(7262) Charger unit CHARGE Indicator (p. 10) Charge Contacts (p. 11) CHA R GE EXPA NDAB LE TO 3 Location of Controls Base unit K X - TG 2382 GREE GREE T ING ING R E C REC C H E C K CHECK E R A S E ERASE REPEAT SKIP STOP MESSA G E PL E PL AY BACK BACK CHARGE IN USE HOLD VOLUME VOLUME EXPANDABL[...]

Location of Controls 8 Handset CALL CALL W AIT C LEAR CLEAR SP - P HONE IN TER COM INTERCOM R E D IA L REDIAL FU N C TIO N FUNCTION T O N E TONE T ALK EDI T H O L D HOLD OFF FL FL ASH ASH MUTE PA USE USE 2 3 4 5 6 1 7 8 0 9 Back side Speaker Antenna Display (MUTE/FUNCTION) Button (p. 13, 15, 46) (FLASH/ CALL!WAIT ) Button (p. 46, 47) (OFF) Button ([...]

9 Preparation For assistance, please call: 1-800-211-PANA(7262) Installation Connections Base unit Charger unit • USE ONLY WITH Panasonic AC ADAPTOR PQLV10 (Order No. PQLV10Z). • The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) • To connect a standard telephone on the same line, see pa[...]

Installation 10 Installing the Battery in the Handset Insert the battery into the handset as shown, matching the correct polarity ( # ). Press the battery down until it fits securely into the compartment ( $ ). When finished, close the cover. 1 2 CHARGE Indicator CHARGE Indicator OR AND Battery Charge Place the handsets on the base unit and the c[...]

11 Preparation For assistance, please call: 1-800-211-PANA(7262) Recharge Recharge the battery when: —“ Recharge ” is displayed on the handset, —“ ” flashes on the display, or —the handset beeps intermittently while it is in use. • If you DO NOT recharge the handset battery for more than 15 minutes, the display will continually ind[...]

Belt Clip 12 Headset Jack Optional Headset H[...]

13 Preparation For assistance, please call: 1-800-211-PANA(7262) Programmable Settings How to select a function item from the menu Make sure the unit is not being used and the handset is lifted off the base unit. 1. Press (MUTE/FUNCTION) . • The main menu is displayed (p. 14). 2. You can scroll through the menu by pressing Ö or Ñ . Scroll to th[...]

Programmable Settings 14 Useful information: • “ --------------- ” indicates the beginning or end of the function menu. • You can go back to the previous display by pressing Ü except when entering characters or numbers. To return to the main menu from the sub-menu I or sub-menu II , press Ü . • You can exit the programming mode any time[...]

15 Preparation For assistance, please call: 1-800-211-PANA(7262) Date and Time “” flashes on the base unit display if the clock has not been set. The clock needs adjusting. Voice Day/Time Stamp: During playback, a synthesized voice will announce the day and time that each message was recorded. Make sure the unit is not being used and the hands[...]

Programmable Settings 16 Dialing Mode If you have touch tone service, set to “Tone”. If rotary or pulse service is used, set to “Pulse”. Your phone comes from the factory set to “Tone”. Make sure the unit is not being used and the handset is lifted off the base unit. 1 Press (MUTE/FUNCTION) . 2 Scroll to “ Initial set ” by pressing [...]

17 Preparation For assistance, please call: 1-800-211-PANA(7262) Line Mode The line mode is preset at the factory to “B”. Generally leave the line mode to “B”. If a change of the line mode setting is required by our customer call center or serviceman, change the line mode to “A”. Make sure the unit is not being used and the handset is l[...]

Programmable Settings 18 Auto Talk Feature The Auto Talk feature allows you to answer a call by lifting the handset off the base unit or the charger without pressing or . If you want to use this feature, turn the feature ON by programming. Your phone comes from the factory set to OFF. Make sure the unit is not being used and the handset is lifted o[...]

19 Preparation For assistance, please call: 1-800-211-PANA(7262) Ringer Volume You can program the handset ringer volume to HIGH, MEDIUM, LOW or OFF. If set to OFF, the handset will not ring for external calls, and for internal calls it will ring at the LOW level. Your phone comes from the factory set to HIGH. Make sure the unit is not being used a[...]

Programmable Settings 20 LCD Contrast You can program the handset LCD contrast (6 levels). Your phone comes from the factory set to level 3. Make sure the unit is not being used and the handset is lifted off the base unit. 1 Press (MUTE/FUNCTION) . 2 Scroll to “ Initial set ” by pressing Ö or Ñ , and press á . 3 Press á at “ LCD contrast [...]

21 Preparation For assistance, please call: 1-800-211-PANA(7262) Preparing the Answering System Greeting Message You can record a personal greeting message of up to 2 minutes . If a greeting message is not recorded, one of two pre-recorded greetings will be played when a call is received (p. 22). The total recording time of all messages (greeting, [...]

Preparing the Answering System 22 To check the recorded greeting message Press (GREETING!CHECK) . • The greeting message will be played. To erase the recorded greeting message Press (GREETING!CHECK) , and then press (ERASE) while the message is being played. • The unit will answer a call with a pre-recorded greeting message. Pre-recorded greeti[...]

23 Preparation For assistance, please call: 1-800-211-PANA(7262) If you select “Greeting only”, the unit will answer a call with the greeting message, and then hang up. The unit will not record any incoming messages. The display will show “ ” instead of the number of messages. Caller’s Recording Time You can select “1 minute”, “2 mi[...]

Preparing the Answering System 24 Number of Rings You can select the number of times the unit rings before the Answering System answers a call, from “2” to “7” or “Toll saver” * . The Answering System needs to be on. Your phone comes from the factory set to “4”. Make sure the unit is not being used and the handset is lifted off the [...]

25 Cordless Telephone For assistance, please call: 1-800-211-PANA(7262) For assistance, please call: 1-800-211-PANA(7262)[...]

26 Making Calls To have a hands-free phone conversation (Using Digital Duplex Speakerphone) 1 Press . 2 Dial a phone number. • The dialed number is displayed. • After a few seconds, the display will show the length of the call and the battery strength. 3 When the other party answers, talk into the microphone. 4 To hang up, press (OFF) or place [...]

27 Cordless Telephone For assistance, please call: 1-800-211-PANA(7262) To dial after confirming the entered number 1 Dial a phone number. • If you misdial, press (HOLD/INTERCOM/CLEAR) . One digit is erased. Dial the correct phone number. • To cancel, press (OFF) . 2 Press . OR To have a hands-free phone conversation, press , and when the othe[...]

28 To adjust the receiver volume (HIGH, MEDIUM or LOW) or speaker volume (6 levels) while talking To increase, press Ñ . To decrease, press Ö . • Each time you press Ö or Ñ , the volume level will change. • The number of steps indicates the volume level. • The display will return to the length of the call. Backlit LCD display The lighted [...]

29 Cordless Telephone For assistance, please call: 1-800-211-PANA(7262) Answering Calls When a call is received, the unit rings and “ Incoming call ” is displayed on the handset and the IN USE/HOLD indicator flashes quickly on the base unit. If you subscribe to a Caller ID service, the calling party information will be displayed after the fir[...]

30 Caller ID Service This unit is compatible with a Caller ID service offered by your telephone company. If you subscribe to a Caller ID service, the calling party’s information will be shown on the handset after the first ring. The handset can record information of up to 30 different callers, including the time and date received and the number [...]

1 Press Ö or Ñ to enter the Caller List. • The display will show, for example, the following. 2 To search from the most recent call, press Ö . To search from the oldest call, press Ñ . • To scroll between callers, press Ö or Ñ . 3 To exit the list, press (OFF) . 31 Cordless Telephone For assistance, please call: 1-800-211-PANA(7262) Using[...]

32 Using the Caller List TURNER,CINDY 1-234-456-7890 11:20A JAN12 ✕ 3 What “ √ ” means When the display shows “ √ ”, you have already viewed this calling information, answered the call or called back the caller. If the same caller calls again, the call entry with “ √ ” will be replaced with the new call entry. If a caller calls [...]

33 Cordless Telephone For assistance, please call: 1-800-211-PANA(7262) Make sure the unit is not being used and the handset is lifted off the base unit. 1 Press Ö or Ñ to enter the Caller List. 2 Scroll to the desired caller by pressing Ö or Ñ . 3 Press á . 4 Press á ( Yes key) at “ Edit ”. 5 Press á ( Edit key) to select a pattern. •[...]

34 Using the Caller List The Caller ID Number Auto Edit Feature There are 3 patterns of phone number ( a , b , and c on p. 33). This feature allows your phone to automatically edit an in-coming Caller ID number into one pattern you preferred, and display the Caller ID number with that pattern on the handset automatically. After this feature is acti[...]

35 Cordless Telephone For assistance, please call: 1-800-211-PANA(7262) Storing Caller List Information in the Directory You can store phone numbers that are in the Caller List into the directory. Make sure the unit is not being used and the handset is lifted off the base unit. 1 Press Ö or Ñ to enter the Caller List. 2 Scroll to the caller you w[...]

36 1 Press Ö or Ñ to enter the Caller List. 2 Scroll to the caller you want to erase from the Caller List by pressing Ö or Ñ . 3 Press (HOLD/INTERCOM/CLEAR) . • A beep sounds and the information is erased. • To erase other items, repeat from step 2. • To exit the Caller List, press (OFF) . To erase all entries in the Caller List Before er[...]

37 Cordless Telephone For assistance, please call: 1-800-211-PANA(7262) Directory You can store up to 30 names and phone numbers in the directory using the handset. All of the directory items are sorted by the first word in alphabetical order. You can make a call by selecting a name on the handset display. Each handset has the directory list indiv[...]

T Tom Jones Tom Jo Tom To 38 Selecting characters to enter names The handset dialing buttons ( (0) to (9) ) can be used to enter letters and symbols. The letters are printed on the dialing buttons. Pressing each button selects a character as shown below. 0 Blank (1) (2) (3) (4) (5) (6) (7) (8) (9) (0) 123456789 1 0 1 1 #& ’ ( ) , –. /1 abc [...]

39 Cordless Telephone For assistance, please call: 1-800-211-PANA(7262) Dialing from the Directory Make sure the unit is not being used and the handset is lifted off the base unit. 1 Press Ü or á to enter the directory list. • The display shows the number of stored items in the directory. 2 Scroll to the desired item by pressing Ö or Ñ . . ?[...]

Editing Make sure the unit is not being used and the handset is lifted off the base unit. 1 Press Ü or á to enter the directory list. 2 Scroll to the directory item you want to change by pressing Ö or Ñ , and press á . • To search for the item by initial, see page 39. 3 Edit the name using the dialing buttons, up to 15 characters. • To mov[...]

41 Cordless Telephone For assistance, please call: 1-800-211-PANA(7262) Erasing Make sure the unit is not being used and the handset is lifted off the base unit. 1 Press Ü or á to enter the directory list. 2 Scroll to the directory item that you want to erase by pressing Ö or Ñ . • To search for the item by initial, see page 39. 3 Press (HOLD[...]

42 Intercom A 2-way intercom is possible between the handset and the base unit or between two handsets. You can call all handsets from the base unit at once. Page the desired unit(s) by entering the extension number, shown in the top right of each handset’s display (p. 10). The base unit’s extension number is 0. Making Intercom Calls Handset 1 [...]

43 Cordless Telephone For assistance, please call: 1-800-211-PANA(7262) During an intercom call: • If you have difficulty hearing the other party, decrease the speaker volume by pressing Ö or . • If an incoming call is being received, you will hear two tones (incoming call tone, p. 48) and the IN USE/HOLD indicator on the base unit will flash[...]

44 Transferring a Call You can transfer an external call between two handsets. To transfer a call from the handset 1 During a call, press (HOLD/INTERCOM/CLEAR) . • The IN USE/HOLD indicator flashes and the call is put on hold. 2 To page another handset, enter the extension number using the dialing button ( (1) to (3) ). 3 If required, wait for t[...]

Call Share This feature allows the handset to join the existing external call. A handset user can join another handset user’s conversation. To join a conversation (Call Share) Press or . • A maximum of three parties including the outside party can join a conversation if all other extensions are not being used. Ex. While the handset is engaged i[...]

Talk <Mute> Muting Your Conversation Press (MUTE/FUNCTION) while talking. • The display on the right will be shown. • The other party cannot hear your voice but you can hear theirs. • To release the mute , press (MUTE/FUNCTION) on the handset. • When you switch between the receiver and speaker, the mute will be released. For Call Wait[...]

47 Cordless Telephone For assistance, please call: 1-800-211-PANA(7262) FLASH Button Pressing (FLASH/CALL!WAIT) allows you to use special features of your host PBX such as transferring an extension call or accessing special telephone services (optional) such as call waiting. • Pressing (FLASH/CALL!WAIT) causes to disable the Temporary Tone Dialin[...]

Incoming Call Tone During an intercom call (p. 42), or while listening to messages on the handset (p. 52), you can be informed by two tones if a call arrives. If you set to ON, this incoming call tone will be heard for as long as the line rings. To delete the incoming call tone, set to OFF. To set the incoming call tone to sound twice, set to “2?[...]

49 Answering System For assistance, please call: 1-800-211-PANA(7262) Automatic Answering Operation When the unit answers a call, a greeting message is played and the caller’s message is recorded. • The total recording time (including greeting message) is about 15 minutes . If messages are recorded in noisy rooms, the time may be shortened by u[...]

50 Listening to Messages Press (MESSAGE!PLAYBACK) . • The unit announces the number of new messages, and plays back the new messages. • If old messages exist with new messages, only new messages will be played back. • When you have no new messages, the unit announces “ No new messages. All message playback ”, and plays back all messages. [...]

51 Answering System For assistance, please call: 1-800-211-PANA(7262) To stop operation Press (STOP) . • To resume playback, press the (MESSAGE!PLAYBACK) . • If you do not press any button for 60 seconds or if you press (STOP) again, the playback mode will be canceled. Press (REPEAT) . • If you press within 5 seconds of playback, the previous[...]

52 Voice menu If no commands are entered after doing steps 1 and 2, or if no commands are entered after you heard new or all messages and “ End of final message ”, the following voice menu will be heard through the handset. “ Press 4 to play back new messages. Press 5 to play back all messages. ” • You can enter direct commands even if t[...]

53 Answering System For assistance, please call: 1-800-211-PANA(7262) For assistance, please call: 1-800-211-PANA(7262) • The unit will announce the remaining recording time after playback, if it is less than 5 minutes. • If a call is being received during the remote operation, you will hear incoming call tones (p. 48). To answer the call, pres[...]

54 Remote Operation from a Touch Tone Phone You can operate the Answering System from any touch tone phone. A synthesized voice menu will guide you on how to operate the unit (p. 56). • To skip the voice menu and operate the unit directly, see page 57. • The unit will announce the remaining recording time after playback, if it is less than 5 mi[...]

55 Answering System For assistance, please call: 1-800-211-PANA(7262) Remote Code The remote code prevents unauthorized people from accessing your unit and listening to your messages. Choose any 2-digit number (00–99) . The factory preset remote code is “ 11 ”. If you do not program your own remote code, you can use “11”. Make sure the un[...]

56 Remote Operation from a Touch Tone Phone All message playback. All recorded messages are played back. At the end of the last message, “ End of final message ” is heard. The unit will announce the remaining recording time if it is less than 5 minutes. • 3 seconds after playback, the voice menu will start again from the beginning. • If yo[...]

57 Answering System For assistance, please call: 1-800-211-PANA(7262) Direct Remote Operation Once you have entered the remote code, you can also control your unit by direct commands instead of using the voice menu. To end the remote operation, hang up anytime. Direct commands NEW MESSAGE PLAYBACK • Only new messages are played back. ALL MESSAGE [...]

Wall Mounting 58 This unit can be mounted on a wall phone plate. 2 Press the tabs in the direction of the arrows ( # ), then remove the wall mounting adaptor ( $ ). 3 Connect the AC adaptor. Tuck the telephone line cord inside the wall mounting adaptor, then push it in the direction of the arrow ( # and $ ). • The word “UP WALL” should face u[...]

59 Useful Information For assistance, please call: 1-800-211-PANA(7262) 4 Connect the telephone line cord. Mount the unit, then slide down. • Raise the antenna. 5 To charge the handset battery: Fix the charge contacts ( # ) and insert the hook to the handset hole ( $ ). • The CHARGE indicator lights. 2 1 Hook Hole OR Hooks[...]

$ # % 60 This unit will not function during a power failure. To connect a standard telephone on the same line, use the Panasonic T-adaptor KX-J66. To order, call the accessories telephone number on page 2. Standard Telephone Single-Line Telephone Jack T-Adaptor (KX-J66) Telephone Line Cord Adding Another Phone Wall Mounting Wall Template 2.45 cm ( [...]

61 Useful Information For assistance, please call: 1-800-211-PANA(7262) Battery Replacement If “ Recharge ” is displayed and/or “ ” flashes after a few telephone calls even if the battery was fully charged, replace the battery with a new Panasonic N4HHGMB00001 or N4HHGMB00005 (HHR-P103) battery. To order, call the accessories telephone num[...]

62 Canceling Registration/Re-registration Canceling the Handset Registration If you no longer need to use the handset or if you need to register the handset to a different base unit of the same model, it may be necessary to cancel the registration. Only one handset can be canceled at a time near the base unit to which the handset is currently regis[...]

63 Useful Information For assistance, please call: 1-800-211-PANA(7262) Re-registering the Handset If you want to re-register the handset to the base unit or a different base unit of the same model, you need to register it to that base unit. The handset will be given a new extension number of that base unit. Only one handset can be registered at a [...]

Display message Cause & Remedy The battery needs to be charged. Recharge the battery (p. 10, 11). The battery has been discharged. The handset will not work. Charge the battery fully (p. 10, 11). The handset has lost communication with the base unit. Move closer to the base unit, and try again. • The called handset/base unit is in use. • Th[...]

Display message Cause & Remedy When trying to store an item in the directory, the directory memory is full. To erase other items from the directory, see page 41. A handset button was pressed while the handset was on the base unit or the charger. Lift the handset and press the button again. The called handset has not been registered to the base [...]

66 Troubleshooting Problem “ No link to base Move closer to base, try again ” is displayed and an alarm tone sounds. Static, sound cuts in/out, fades. Interference from other electrical units. The handset does not ring. The handset display is blank. You cannot store a name and phone number in the directory. While programming or searching, the h[...]

67 Useful Information For assistance, please call: 1-800-211-PANA(7262) Problem The unit does not display the caller’s name and/or phone number. The handset display exits the Caller List. You cannot page the handset or base unit. You cannot redial by pressing (PAUSE/REDIAL) on the handset . You cannot have a conversation or listening to messages [...]

68 Troubleshooting Problem The Answering System is on, but incoming messages are not recorded. “” is displayed and the ANSWER ON indicator flashes rapidly, and no new messages are recorded. You cannot access the Answering System from the base unit or the handset. You cannot access the Answering System from a touch tone phone. During playback o[...]

69 Useful Information For assistance, please call: 1-800-211-PANA(7262) General Problem The unit does not work. You cannot program items, such as the dialing mode. Cause & Remedy • Check the settings (p. 9–11). • Check whether the dialing mode setting is correct (p. 16). • Charge the battery fully (p. 10). • Clean the charge contacts [...]

70 Problem You cannot register the handset at the base unit. “ Recharge ” is displayed, “” flashes or the handset beeps intermittently. “ Charge for 15h ” is displayed and the handset does not work. You charged the battery fully, but “ Recharge ” is still displayed and/or “ ” continues to flash, or “ Charge for 15h ” is di[...]

71 Useful Information For assistance, please call: 1-800-211-PANA(7262) Important Safety Instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1 1. Read and understand all instructions. 1 2. Follow all warnings and instructions marked on this unit. 1 3.[...]

72 FCC and Other Information CAUTION: To reduce the risk of fire or injury to persons, read and follow these instructions. 1. Use only the battery(ies) specified. 2. Do not dispose of the battery(ies) in a fire. They may explode. Check with local waste management codes for special disposal instructions. 3. Do not open or mutilate the battery(ies[...]

73 Useful Information For assistance, please call: 1-800-211-PANA(7262) If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn’t practical, the telephone company will notify the customer as soon as possible. Also, [...]

74 FCC and Other Information Some cordless telephones operate at frequencies that may cause interference to nearby TVs and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV or VCR. If interference is experienced, move the cordless telephone further away from the TV or VCR.[...]

75 Useful Information For assistance, please call: 1-800-211-PANA(7262) Index A Accessories ......................................... 2 Answering Calls ................................ 29 Answering System ............................ 49 Auto Talk Feature ................. 18, 29, 43 B Backlit LCD display ........................... 28 Base Unit Loc[...]

76 S Safety Instructions ............................ 71 Shipping product for service ............. 79 Specifications .................................... 76 SP-phone .......................................... 26 T Toll saver .......................................... 24 Transferring a Call ............................ 44 Troubleshooting, Answerin[...]

77 ✄ Panasonic Telephone Products Limited Warranty Limited Warranty Coverage If your product does not work properly because of a defect in materials or workmanship, Panasonic Consumer Electronics Company or Panasonic Sales Company (collectively referred to as “the warrantor”) will, for the length of the period indicated on the chart below, wh[...]

78 THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. (As examples, this excludes damages for lost time, lost calls or messages, cost of having someone remove[...]

79 Useful Information For assistance, please call: 1-800-211-PANA(7262) For product service • Call 1-800-211-PANA(7262) for the location of an authorized servicenter. • Panasonic’s e-mail address for customer inquiries: consumerproducts@panasonic.com for customers in the USA or Puerto Rico ONLY When you ship the product • Carefully pack you[...]

Panasonic Consumer Electronics Company, Division of Matsushita Electric Corporation of America One Panasonic Way, Secaucus, New Jersey 07094 Panasonic Sales Company, Division of Matsushita Electric of Puerto Rico, Inc. Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park Carolina, Puerto Rico 00985 PQQX13385WA-AK S0702-4023 If you need assi[...]