Panasonic KX-TG3021NZ manual

This unit is compatible with Caller ID. T o use this feature, you must subscribe to the appropriate service offered by your service p rovider/ telephone company . Please read these Operating Instructions before using the un it and save for future reference. Charge the handset battery for 7 hours before initial use. Operating Instructions 2.4 GHz Ex[...]

T able of Contents 2 Introduction Product information . . . . . . . . . . . . . . 3 Accessory information . . . . . . . . . . . . 4 Important safety instruction s . . . . . . . 6 For best performance . . . . . . . . . . . . 9 Preparation Setting up the base unit. . . . . . . . . . 10 Setting up the handset . . . . . . . . . . 10 Controls . . . . . [...]

Introduction 3 Product information Thank you for pu rchasing a Panasonic co rdless telephon e. These operating instructions can be used for th e following models: Important: L The suffix (NZ) in the following mo del numbers will be omitted in these instructions: KX-TG3021NZ/KX-TG3 022NZ/KX-TG3031NZ/KX-TG3032NZ/KX-TG3 033NZ Not able feature differen[...]

Introduction 4 S pecial feature N Handset voice enhan cer This feature clarifies the voice of the person you are talking to, reproducing a more natural-sounding voice that is easier to hear and understand (page 18). Accessory information Included ac cessories *1 The handset cover comes attached to the handset. No. Accessory item Quantity KX-TG3021/[...]

Introduction 5 Additional/replacemen t accessories Exp anding your phone system Accessory item Order number Rechargeable nickel metal hydride (Ni-MH) battery HHR-P107 Accessory handset with charger KX-TGA301AZ Y ou can expand the phone system by registering optional handsets to a single base unit. L A maximum of 4 total handset s (included and opti[...]

Introduction 6 Import an t safety instructions When using the product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury . 1. Read all instructions carefully . 2. Follow all warnings and instructions marked on the product. 3. Unplug the prod uct from power outlets before cleaning. Do n[...]

Introduction 7 W ARNING: L T o prevent the risk of fire or electrical shock, do not expose the product to rain or any type of moisture. L Unplug the product from power outlets if it emits smoke, an abnormal smell, or makes an unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped emitting and co ntact an au[...]

Introduction 8 shielded from ext ernal RF (radio frequency) energy . (The product operates in the frequency ran ge of 2.4 GHz to 2.48 GHz, and the power output is 125 mW (max.).) Do not use the product in health care facilities if any regulations posted in the area instruct you not to do so . Hospitals or health care facilities may be using equipme[...]

Introduction 9 For best performance Base unit location /avoiding noi se The base unit and other compatible Panasonic units use radio waves to communicate with each other . L For maximum coverage and noise- free communications, place your base unit: – at a convenient, high, and central location with no obstructions between the hand set and base un[...]

Preparation 10 Setting up the base unit Connecting the AC ada ptor and tele phone line cord Connect the telephone line cord until it clicks into the base unit a nd telephone line socket ( A ). Connect the AC adaptor cord ( B ) by pressing the plug firmly ( C ). L Use only the included Panasonic AC adaptor PQL V2 03AL. Note: L The AC adaptor must re[...]

Preparat ion 11 Battery inst allation/ replacement 1 Press the notch of the handset cover firmly, and slide it in the direction of the arrow. L If necessary , remove the old battery . 2 Insert the battery ( A ), and press it down until it snaps into position ( B ). Then close the handset cover ( C , D ). Important: L Use only the rechargeable Pan a[...]

Preparation 12 L T o ensure that th e battery charges properly , clean the charge contacts of the handset, base un it, and charger with a soft, dry cloth once a month. Clean more often if the unit is subject to the exposure of grease, dust, or high humidity . L When the battery is empty , “ Charge for 7h ” is displayed and the charge indicator [...]

Preparat ion 13 Controls Base unit (KX-TG3021/KX- TG3022) A { LOCA T OR } B IN USE indicator C Charge contact s Base u nit (KX-TG3031/KX- TG3032/K X-TG3033) A { GREETING REC } (Recording) B { GREETING CHECK } C S peaker D { ERASE } E { ANSWER ON } ANSWER ON indicator F { MESSAGE } MESSAGE indicator G { > } (SKIP) H IN USE indicator I { LOCA TOR [...]

Preparation 14 Handset A Speaker B Sof t keys C Headset socke t D {C} (T ALK) E Navigator key ( {^} {V} { < }{ > } ) F {s} (SP-PHONE) G { RECA LL }{ CALL W AIT } H Microphone I Charge contact s J Lanyard/strap eyelet K Charge indic ator Ringe r indicator Message indicator L Receiver M Disp lay N { MENU } O { OFF } P { PA U S E }{ REDIAL } Q {[...]

Preparat ion 15 Setting the unit before use Important: L T o program features by scrolling through the display menus, see page 24. Date and time Set the correct date and time. – T o display the date a nd time when the calls were r eceived in the caller list. – T o use the ava ilable alarm function (page 28). – When you play back a message fro[...]

Making/Answering Calls 16 Making calls 1 Dial the phone number. L T o correct a d igit, press { Clear } . 2 Press {C} or { Call } . 3 When you finish talking, press { OFF } or place the handset on the base unit or charger. Note: L “ Line in use ” is displayed when someone is talking on the handset or another phone. Using the spe akerphone 1 Dia[...]

Making/Answering Calls 17 Auto t alk This feature allows you to answer a call by simply lifting the handset of f the base unit or charger . Y ou do not need t o press {C} . T o activate this feature, see page 26. T emporary r inger off While the handset is ringing for an outside call, you can turn the ringer off temporarily by pressing { OFF } . Ad[...]

Making/Answering Calls 18 Handset clarity booster This feature can improve sound clarity when the handset is used in an area where there may be interference. During an outside call, this feature is turned on automatically when necessary . Y ou can also tu rn this feature on or off manually . 1 Press { MENU } during an outside call. 2 {V} / {^} : Se[...]

Phonebook 19 Handset phonebook Y ou can add up to 50 items to the handset phonebook and sea rch for phonebook items by name. Adding items to the phonebook 1 { Phonebook } 2 { Add } 3 Enter the name (max. 16 characters). i { Next } 4 Enter the phone number (max. 3 2 digits). i { Next } i { Save } L T o add other items, repeat from step 2. 5 { OFF } [...]

Phonebook 20 4 Press {C} to dial the phone number. Editing items in the phonebook 1 Find the desired item (page 19). i { Edit } 2 Edit the name if necessary (see the character table, page 19). i { Next } 3 Edit the phone numb er if necessary. i { Next } i { Sav e } i { OFF } Erasing item s in the phonebook 1 Find the desired item ( page 19). 2 { Er[...]

Caller ID Servi ce 21 Using Caller ID service Important: L This unit is Caller ID compatible. T o use Caller ID features, you must subscribe to your service provid er/ telephone company’ s Caller ID servic e. For all local and national incoming calls, your display will show the ar ea code (e.g. 09 for Auckland) or the cellular prefix (e.g. 0274 f[...]

Caller ID Service 22 Caller list V iewing the call er list and calling back 1 { View CID } 2 Press {V} to search from the most recent call, or {^} to search from the oldest call. 3 To call back, press {C} . To exit, press { OFF } . Note: L If you do not want to dial the area codes when making calls from the Caller ID list, you can store the a rea c[...]

Caller ID Servi ce 23 Editing a caller ’ s phone number before calling back Y ou can edit a phone number in the caller list. 1 { View CID } 2 {V} / {^} : Select the desired item. i { Select } i { Edit } 3 Add or erase digits to the beginning of the number as necessary. L T o add a digit, pre ss the desired dial key . L T o erase a d igit, press {[...]

Programming 24 Programmable settings Y ou can customise the unit by programming the following features using the han dset. T o access the features, there are 2 methods: – scrolling through the display menus (page 24) – using the direct commands (page 26) L Mainly the direct command method is used in these operating instructions. Programming by [...]

Programming 25 *1 If you program these setting s using one of the handsets, you do not need to program the same item using another handset . Initial setting Set answering (KX-TG3031/ KX-TG3032/ KX-TG3033) Ring count *1 33 Recording time *1 34 Remote code *1 33 Voice Mail Store VM access# *1 35 Message alert – 34, 36 LCD contrast –– Key tone ?[...]

Programming 26 Programming using the direct command s 1 { MENU } 2 Enter the desired feature co de. 3 Enter the desired setting code . i { Save } L This step may vary depending on the feature being programme d. 4 { OFF } Note: L In the following table, < > indicates the default setting. L If you make a mistake or enter the wrong code, press {[...]

Programming 27 KX-TG3031/KX-T G3032/KX-TG30 33 only *1 If “System setting” column is checked, you do not ne ed to program the same item using another handset. *2 If you subscribe to Caller ID service and want to view the caller ’s information after lifting up the handset to answer a call, turn off this feature. *3 T urn this feat ure off if y[...]

Programming 28 Alarm An alarm will sound once for 3 minu tes at the set time. Set the date and ti me beforeh and (page 15). 1 { MENU } i { 8 } 2 {V} / {^} : “ Once ” i { Select } L T o turn off the alarm, select “ Off ”. i { Select } i { OFF } 3 Set the desired date and time. i { Save } 4 {V} / {^} : Select the desired ringer to ne. i { Sav[...]

Answering System 29 Answering system This unit contains an answering system which can answer and record calls f or you when you are unavailable to answer the phone. Important: L Only 1 person can access the answering system at a time. L When callers leave messages, the unit records the day and time of each message. Make sure the date and time have [...]

Answering System 30 Greeting message When the unit answers a call, callers are greeted by a greeting message. Y ou can record yo ur own greeting message or use a prerecorded greeting message. Recording y our greeting message Y ou can record your own gree ting message (max. 2 minutes). If you do not record a greeting message, a prerecorded greetin g[...]

Answering System 31 Listening to messages using the handset When new messages have been recorded: –“ New message ” is displayed. – The message indicator on the handset flashes slowly if th e message alert feature is turned on (page 34). 1 { MENU } 2 {V} / {^} : “ Message play ” i { Select } L The handset plays new messages. L When you h[...]

Answering System 32 Remote operation Using a touch tone phone, you can call your phone number fr om outside and access the unit to listen to messages. The unit’s voice guidance prompts you to press certain dial keys to perform different operations. Important: L In order to operate the answering system remotely , you must first set a remote code ([...]

Answering System 33 L Y ou can hang up, or if you call from a touch tone phone, you can enter your remote code and begin remote operation (page 32). Skipping the greeting message to leave a messa ge Y ou can leave a message just as any outside caller can. Call your phone number . When the answering system picks up, press {* } to skip the greeting m[...]

Answering System 34 Note: L This service can captu re messages while the user is on a dial-up Internet connection. Caller ’ s recording time Y ou can change the maximum message recording time allotted to each caller . The default setting is “ 3min ”. 1 { MENU } i { 0 }{ 6 }{ 2 } 2 {V} / {^} : Select the desired sett ing. 3 { Save } i { OFF } [...]

V oice Mail Service 35 Using V o ice Mail service For T elecom Call Minder or T elstraClear Messa ge Mailbox service subscribers T o receive Call Minder or Message Mailbox messages, please note the following: “Call Minder” and “Message Mailbox” is an automatic answ ering service offered by your service provider/telephone company . After you[...]

V oice Mail Service 36 Listening to V oice Mail messages If compatible with message indication signals provided by your ser vice provider/telephone company , the unit lets you know that you have new V oice Mail messages in the following ways: –“ New Voice Mail ” is displayed on the handset. – The message indicator on the handset flashes slo[...]

Multi -unit Oper ation 37 Intercom Intercom calls can be made: – between handsets – between the handset and base u nit (KX-TG3031/KX-TG3032/ KX-TG3033) Note: L If you receive an outside call while talking on the intercom, you hear 2 tones. T o answer the call, press { OFF } , then press {C} . L When paging a unit for an intercom call, the paged[...]

Multi -unit Operat ion 38 T ransferring calls between handset s, conference call s Outside calls can be transferred between 2 handsets. 2 handset s can have a conference call with an outside par t y . 1 During an outside call, press { INTERCOM } to put the call on hold. 2 {V} / {^} : Select the desired unit. i { Transfer } 3 Wait for the paged part[...]

Useful Information 39 W all mounting Base unit 1 Insert the hooks on the wall mounting adaptor into the holes 1 and 2 on the base unit. 2 While pressing down the lever ( A ), press it in the direction of the arrow ( B ) until it is secure. 3 Tuck the telephone line cor d inside the wall mounting adaptor and connect the cor d. Drive the screws (not [...]

Useful Information 40 Charger 1 Drive the screws (not included) into the wall. 2 Mount the charger ( A ), then slide it down ( B ) and to the right ( C ) until it is secure. Headset (optional) Connecting a h eadset to the handset allows hands-free phone conversations. Note: L Only telecommunications compliance labelled headsets should b e plugged i[...]

Useful Information 41 Error messages If the unit detects a p roblem, one of the fo llowing messages is shown on the display . Display message Cause/solution All handsets are registered. L 4 handsets have already been registered to the base unit. A previously deregistered handset number may still be retained in the base unit. T o register an additio[...]

Useful Information 42 *1 KX-TG3031/KX-TG3032/KX-TG3033 T roubleshooting General use *1 KX-TG3031/KX-TG3032/KX-TG3033 System is busy. Please try again later. L Other units are in use and the system is busy . T ry again later . L Another user is listening to messages. T ry again later . *1 L The handset’s registration may have been cancelled. Re-re[...]

Useful Information 43 Programmable settings Battery recharge Problem Cause/solution I cannot program items. L Programming is not possible while either the base unit or another handset is bein g used. T ry again later . I cannot set the alarm. L In order to set the alarm, you must f irst set the date and time (page 15). L The handset has lost commun[...]

Useful Information 44 Making/answering calls, interco m *1 KX-TG3031/KX-TG3032/KX-TG3033 Problem Cause/solution Static is heard, sound cuts in and out. Interference from other electrical units. L Move the handset and base unit away from oth er electrical appliances. L Move closer to the base unit. L T u rn on the clarity booster featur e (page 18).[...]

Useful Information 45 Caller ID Answering system (KX-T G3031/KX-TG303 2/KX-TG3033) Problem Cause/solution The handset does not display the caller’s p hone number. L Y ou have not subscribed to Caller ID service. Contact your service provider/telephone company to subscribe. L If your unit is connected to any a dditional telephone equipment such as[...]

Useful Information 46 S pecifications General Base unit Handset Charger (KX-TG3022/KX-TG3032/KX-TG3033) Note: L Design and specifications are subject to change without notice. L The illustrations in these instructions may vary slightly from the actual product . Operating envi ronment 5° C – 4 0° C Frequency 2.4 GHz – 2.48 GHz Dime nsions Appr[...]

Index 47 Index A Alarm : 28 Answering calls : 16 Answering system Erasing messages : 30 , 31 , 32 Listening to messages : 30 , 31 , 32 T urning on/off : 29 , 31 , 32 Area code : 22 Auto talk : 17 B Battery : 11 , 12 Booster (Clarit y booster) : 18 C Call screening : 29 Call share : 18 Call W aiting service : 17 Caller ID edit : 23 Caller ID service[...]

We recommend keeping a record of the follow ing information for futur e reference. Att ach your pu rchase receipt here. Sales Dep artment: Panasonic New Z ealand Limite d 350 T e Irirangi Dr ive, East T amaki, Priva te Bag 1491 1 Panmure, Auckland, New Zealand Panasonic Commun ications Co., L t d . 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8[...]