Panasonic KX-TG4500B manual

This unit is comp atible with Caller ID. T o use this feature you must subscribe to the appropriate service of fered by your se rvice provider . Please read these Operating Instruct ions before using the unit and save them for future reference. For assistance, visit ou r website: http://www .panasonic.com/p honehelp for customers in the U.S.A. or P[...]

T able of Contents 2 For assistance, please visit h ttp://www.panasonic.co m/phonehelp Introduction Accessory information . . . . . . . . . . . . . . 5 Expanding your phone . . . . . . . . . . . . . . 6 Important safety instructions . . . . . . . . . 7 For best performance . . . . . . . . . . . . . . . 9 System capabilities . . . . . . . . . . . . [...]

T able of Contents For assistance, please visit h ttp://www.panasonic.co m/phonehelp 3[...]

Introduction 4 For assistance, please visit h ttp://www.panasonic.co m/phonehelp Thank you for purchas ing your new Panasonic cordless phon e sys tem. We recommend keeping a record of the following information for future re ference. Att ach your purchase re ceipt here. Serial No. 1 1. The serial numb er can be found on the bottom of the unit. Date [...]

Introduction For assistance, please visit h ttp://www.panasonic.co m/phonehelp 5 Accessory information Included acces sories T o order replacement accessories, call 1-800-332-5368. TTY users (hearing or speech impaired users) can call 1-86 6-605-1277. No. Accessory items Order nu mber Quantity 1 AC adaptor (for base unit and charger) PQLV256Z 2 2 B[...]

Introduction 6 For assistance, please visit h ttp://www.panasonic.co m/phonehelp Exp anding your phone KX-TG4500 includes o ne cordless handse t and one base unit. The system can be expanded by adding up to seven accessory cordless handsets, sold separately . A maximum of eight cordless handsets can be registered to the base unit. The included cord[...]

Introduction For assistance, please visit h ttp://www.panasonic.co m/phonehelp 7 Import ant safety instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury . 1. Read and understand all instructions. 2. Follow all warnings and instru ctions marked on this uni[...]

Introduction 8 For assistance, please visit h ttp://www.panasonic.co m/phonehelp CAUTION: Installation L Never install telephone wiring during a lightning sto rm. L Never install telephone jacks in wet locations unless the ja ck is specifically designed for wet locations. L Never touch uninsulated telepho ne wires or terminals unless the telephone [...]

Introduction For assistance, please visit h ttp://www.panasonic.co m/phonehelp 9 For best perfor mance Base unit location/ noise The base unit and cordless handset(s) use radio waves to comm unicate with each other . For maximum distance and noise-free operation, we recommend the follo wing: L Placing the unit away from electrical appliances such a[...]

Introduction 10 For assistance, please visit h ttp://www.panasonic.co m/phonehelp System cap abilities The unit can accomodate up to four exte rnal telephone lin es, which are provided by a telephone service prov ider , or up to two intercom calls. The capabilities of the un it can be expanded by registering up to eig ht cordless handse ts at the b[...]

Preparation For assistance, please visit h ttp://www.panasonic.co m/phonehelp 11 Inst allation Inst alling the backup batte ry in the base unit A rechargeable NiMH battery works as emergency powe r during a power failure. The fully charged backup battery provides the base uni t with a minimum of 20 minutes operati on. The battery is charged in the [...]

Preparation 12 For assistance, please visit h ttp://www.panasonic.co m/phonehelp Connecting the base unit handset and AC ada ptor L Use only a Pana sonic handset w ith the KX-TG4500. L Use only the included Panasonic AC Adaptor PQL V256 (Order No. PQL V256Z). L The AC adaptor must rema in connected a t all times. (It is normal for the adaptor to fe[...]

Preparation For assistance, please visit h ttp://www.panasonic.co m/phonehelp 13 Connecting the line cords Connect the telephone line cords to the base unit. T o connect two two- line te lephone ja cks LINE 3/4 LINE 1/2 T wo-Line T elephone Jacks (RJ14C) LINE3 LINE4 LINE1 LINE2 4-Wire T elephon e Line Cord[...]

Preparation 14 For assistance, please visit h ttp://www.panasonic.co m/phonehelp T o connect four single-line telephon e jacks For this connecti on, please p urchase two Panasonic T -ad aptors KX-J24 and two 2-wire telephone line cords (PQJA10088Z). T o order , call the accessories telephone number shown on page 5. 2-LINE PHONE LINE 2 LINE 3/4 LINE[...]

Preparation For assistance, please visit h ttp://www.panasonic.co m/phonehelp 15 Connecting the AC adaptor to the charger L Use only the included Panasonic AC ADAPT OR PQL V256 (Order No. PQL V256Z). L The AC adaptor must rema in connected a t all times. (It is normal for the adaptor to feel warm during use.) L The charger can be wall mounted, if r[...]

Preparation 16 For assistance, please visit h ttp://www.panasonic.co m/phonehelp Inst alling the battery in the cordless handset 1 Insert the battery, and press it down until it fits in position within the compartment. Note: L The end of the battery with the metal terminals should be inserted fi rst and should be at the foot of the cordless handset[...]

Preparation For assistance, please visit h ttp://www.panasonic.co m/phonehelp 17 Battery strength Y ou can confirm the battery strength on the cordless handset display . Recharging the battery Recharge the battery when: –“ Recharge battery ” is displayed and “ 7 ” flashes on the cordless handset display . – the cordless handset beeps ev[...]

Preparation 18 For assistance, please visit h ttp://www.panasonic.co m/phonehelp Controls and display Controls Base unit 1 Corded hand set 2 LINE 1, 2, 3 and 4, and indicators 3D i s p l a y 4 { CONF } 5 { HOLD } 6 Antenna 7 { RESET } button 8 { INTERCOM } / { TRANSFER } , ( { ALL } , { 1 } to { 8 } ) 9 { SP-PHONE } / { HEADSET } and indicator 10 {[...]

Preparation For assistance, please visit h ttp://www.panasonic.co m/phonehelp 19 1 { ANSWER ON } 2 { MUTE } 3 F ( { VOICE MAIL } ) 4 { MENU } 5 { ENTER } 6 Navigator key ( { < } , { > } , {f} , {g} ) 7 { CLEAR } 8 { EXIT } / { ST OP }[...]

Preparation 20 For assistance, please visit h ttp://www.panasonic.co m/phonehelp 1 AC adaptor socke t 2 Backup battery cover 3 Line 3/4 jack 4 Line 1/2 jack 5 Heads et jack 6 Base handset socket 1 2 3 4 5 6[...]

Preparation For assistance, please visit h ttp://www.panasonic.co m/phonehelp 21 Cordless handset 1 Ringer indicator Message indicator 2 Receiver 3D i s p l a y 4 { OFF } 5 { HOLD } / { INTE RCOM } / { CLEAR } 6 { FLASH } / { CALL W AIT } 7 Microphone 8 Charge contact s 9 { P AUSE } / { REDIAL } 10 {*} (TONE) 1 1 Joystick and { MENU } / { OK } 12 {[...]

Preparation 22 For assistance, please visit h ttp://www.panasonic.co m/phonehelp The cordless handset’s sof tkeys: Using the cordless handset’s joystick The cordless handset’s joystick can be used to navigate through menus and select items shown on the display . Use the {^} , {V} , {f} , {g} keys to move the cursor around the screen, then pre[...]

Preparation For assistance, please visit h ttp://www.panasonic.co m/phonehelp 23 Displays Base 1 The handset in-u se icon indicates the status of the registered cordless handset(s). If a cordless handset is in talk or inte rcom mode, or listening t o messages, the relevant number is displayed. 2 If you turn the automated attendant system on (page 6[...]

Preparation 24 For assistance, please visit h ttp://www.panasonic.co m/phonehelp Setting-up the unit before use Setting the date and time We recommend that you set the date and time. V oice Date/Time S tamp : After each message playback, a synthe sized voice will announce the date and time that the message was recorded (pages 53 and 55). Note: L If[...]

Preparation For assistance, please visit h ttp://www.panasonic.co m/phonehelp 25 Selecting the line mode The line mode for all lines is preset to “ B ” and generally should not be changed. If the line indicator on th e base unit d oes not light properly , or the line status icons are not displayed on the cordless handset properly , the line mod[...]

Preparation 26 For assistance, please visit h ttp://www.panasonic.co m/phonehelp Regist ering Y ou can registe r handsets in two ways, both are described below . The latter way uses direct commands. For a compl ete list of direct commands refer to pages 92 through 94. Method 1: 1 From the base unit, press { MENU } . 2 Scroll to “ Initial setting [...]

Preparation For assistance, please visit h ttp://www.panasonic.co m/phonehelp 27 De-registering a cordless handset Note: L De-registering a cordless handset cl ears all data on the base unit for the selected cordless handset (for example, Alert phone number , Alert on/off, greeting messages, etc.). 1 While the base unit is in stand by mode, press {[...]

Making/Answering Calls 28 For assistance, please visit h ttp://www.panasonic.co m/phonehelp Making calls Four external call s can be h andled simultaneously on separate telephone lines by the base unit and three cordless handsets (or by four cordless ha ndsets). Additionally , two intercom calls can be handled simultaneous ly . The maximum op erati[...]

Making/Answering Calls For assistance, please visit h ttp://www.panasonic.co m/phonehelp 29 Holding a handsfree con versation 1 Press { SP-PHONE } . L The SP-PHONE indicator l ights . L An availab le line is au tomatica lly selected and the line indicato r lights (t o change the line selectio n, see page 83). L Y ou can select a li ne by pres sing [...]

Making/Answering Calls 30 For assistance, please visit h ttp://www.panasonic.co m/phonehelp Making a call us ing the r edial list The last 10 different phone numbers dialed from the base unit a re stored in the re dial list. 1 Press { REDIAL } . L The last numb er dialed is displayed. L If “ No items stored ” is displayed, the list is emp ty . [...]

Making/Answering Calls For assistance, please visit h ttp://www.panasonic.co m/phonehelp 31 Holding a handsfree con versation 1 Press {s} . L An availab le line is au tomatica lly selected an d the line is displaye d (to change the line selectio n, see page 83). L “ SP-phone ” is displayed . 2 Dial the phone n umber. L The dialed number is di s[...]

Making/Answering Calls 32 For assistance, please visit h ttp://www.panasonic.co m/phonehelp Press {V} or {^} repeatedly d uring a call to increase or decrease the volume. Each time you press {V} or {^} the volume level will change. Redialing the last number dialed Press {C} or {s} , then press { REDIAL } . Making a call us ing the r edial list The [...]

Making/Answering Calls For assistance, please visit h ttp://www.panasonic.co m/phonehelp 33 Using the base unit Y ou can answer a call by simply lifting the base unit handset. If the cal ler ’s information is stored in the Phonebook (page 43) or in the Caller list (page 48), the caller ’s name and number are displayed, otherwise “ Incoming ca[...]

Making/Answering Calls 34 For assistance, please visit h ttp://www.panasonic.co m/phonehelp T emporarily turning the ringer off While the cordless handset is ringin g for an outside call, you ca n turn the rin ger off temporarily by pressing . The cordless handset will ring the next time a call is received. T o turn the ringer off permanently , see[...]

Making/Answering Calls For assistance, please visit h ttp://www.panasonic.co m/phonehelp 35 Intercom Intercom calls can be made betwe en a cordless handset and the base unit or between two cordless handsets. Y ou can page all cordless handsets simultaneously from the base unit. The number assigned to a cordless handset at registration i s the exten[...]

Making/Answering Calls 36 For assistance, please visit h ttp://www.panasonic.co m/phonehelp T ransferring a call Y ou can transfer an external call between the base unit and a cordless han dset, or between two cordless handsets. Note: L If the paged party does not answer within 30 seconds a fter you hang up, the transferred call will be returned to[...]

Making/Answering Calls For assistance, please visit h ttp://www.panasonic.co m/phonehelp 37 Placing a call on hold This feature allows you to put an outside call on hold. Using the base unit During an outside call, press { HOLD } . L “ Hold ” and the line number are displayed. Note: L If a call is kept on h old for more than six minutes, a warn[...]

Making/Answering Calls 38 For assistance, please visit h ttp://www.panasonic.co m/phonehelp Conference calls This feature allows you to join tw o calls to make a conference call. At least one of th e other two parties must be an external line. Conference with two external calls using the base unit Example: If you are using LINES 1 and 2 1 During an[...]

Making/Answering Calls For assistance, please visit h ttp://www.panasonic.co m/phonehelp 39 3 When the second call is connected, press { CONF } to make a conference call. L All calls are connec ted. L T o leave the conference , replace t he base unit ha ndset or pr ess { SP-PHONE } . The two o ther parties can contin ue the conv ersatio n. Conferen[...]

Making/Answering Calls 40 For assistance, please visit h ttp://www.panasonic.co m/phonehelp 3 Press { ENTER } . L A cordless hand set user cannot jo in-in your curren t conversat ion. Using the cordless handset 1 While in conversati on with an external caller, press . 2 Press {V} or {^} to scroll to “ Privacy ON ”, followed by . L Other co rdle[...]

Making/Answering Calls For assistance, please visit h ttp://www.panasonic.co m/phonehelp 41 Using the P AUSE key (for PBX line or long dist ance calls) A pause is sometimes required when making calls using a PBX or long di stance service. For example, if you need to dial the line access number “9” when making outside calls with a PBX: 1 Press {[...]

Making/Answering Calls 42 For assistance, please visit h ttp://www.panasonic.co m/phonehelp T emporary tone dialing Y ou can temporarily switch the dialing mode from pulse to tone when you need to access touch tone services (for example, answering services, telephone banking services, etc.). During a call, press {*} (to ente r tone dialing mode) be[...]

Phonebook For assistance, please visit h ttp://www.panasonic.co m/phonehelp 43 Using the Phonebook Y ou can store names an d phone numb ers in the base unit and cordless handset’s Phonebooks. 100 items can be stored in each Phonebook. All Phonebook items are sorted in alphabetical orde r . Using the Phonebook, you can make a call by selecting a n[...]

Phonebook 44 For assistance, please visit h ttp://www.panasonic.co m/phonehelp Note: L If the display shows “ Memory is full ” in step 2, erase unnecessary Phonebook items (page 46). Character table The number keys are used to enter characters. T o enter a character , press the appropriate dial key repeatedly , as necessary . T o enter another [...]

Phonebook For assistance, please visit h ttp://www.panasonic.co m/phonehelp 45 Searching for a name by initial from the base unit 1 Press {f} or {g } to enter the Phonebook. L The number of items held are displayed. 2 Press { < } to display the first Phonebook item. 3 Press the dialing ke y ( { 0 } to { 9 } ) which corresponds to the first lette[...]

Phonebook 46 For assistance, please visit h ttp://www.panasonic.co m/phonehelp Using the cordless handset 1 Display the desired item as described under “Finding and calling a Phonebo ok item” on page 44. 2 Press . 3 Edit the name, if necessary. See the character table on page 44 for character entry. L Pressing { CLEAR } erases the character to [...]

Caller ID Service For assistance, please visit h ttp://www.panasonic.co m/phonehelp 47 Using caller ID service This unit is compatible with Cal ler ID services offered by your telephone service provider . If you subscrib e to Caller ID, caller names and pho ne numbers will be displayed and recorded in the Caller List. The base unit and each cordles[...]

Caller ID Service 48 For assistance, please visit h ttp://www.panasonic.co m/phonehelp Caller list The base unit and each cordless handset can record the information of up to 50 different callers in the caller list. Y ou can use this list to return missed calls. L Caller information inclu des the caller ’s name and phone number , the date and tim[...]

Caller ID Service For assistance, please visit h ttp://www.panasonic.co m/phonehelp 49 example, “ ×2 ”). Only the date an d time of the most rec ent call will be stored. 3 Press {C} or {s} . L The displayed phone number is di aled automatically . L Y ou can press a line key instead of pressing {C} or {s} . Note: L Calling back will not be poss[...]

Caller ID Service 50 For assistance, please visit h ttp://www.panasonic.co m/phonehelp Storing caller information in the Phonebook The base unit and cordless handset(s) can store item s displayed in th e Caller List in the Phoneboo k. 1 Press {V} or {^} to enter the list. 2 Press {V} or {^} repeatedly to displa y the desired item. L If the number r[...]

V oice Mail System For assistance, please visit h ttp://www.panasonic.co m/phonehelp 51 V oice Mail System The V oi ce Mail System allows you to receive and deliver voice messag es using mailboxes. The unit accommodates one general delivery mailbox and a maximum of eight personal mailboxes which are assigned to the reg istered cordless handsets. Th[...]

V oice Mail System 52 For assistance, please visit h ttp://www.panasonic.com/phoneh elp 3 Scroll to “ Mailbox ” by pressing { < } or { > } , then press { ENTER } . 4 Scroll to “ Set password ” by pressing { < } or { > } , then press { ENTER } . L The current p assword is dis played. L If the password has already been set correct[...]

V oice Mail System For assistance, please visit h ttp://www.panasonic.co m/phonehelp 53 Listening to only ne w messages 1 While in standby mode and the F indicator is flashing, press F . L “ This is the general delive ry mailbox. ” is announced. L If there is on e new message , “ Yo u h a v e one new message. ” is announced. L If there is m[...]

V oice Mail System 54 For assistance, please visit h ttp://www.panasonic.co m/phonehelp Calling back a c aller who left a message This feature allows you to call back the caller who left a recorded message. Note: L This option is only availabl e if you have subscribed to Caller ID services (page 47). 1 While a messa ge is being played ba ck, press [...]

V oice Mail System For assistance, please visit h ttp://www.panasonic.co m/phonehelp 55 Listening to messages with the cordless handset Y ou can access your cordless handse t mailbox and listen to messages, transfer messages to other mailboxes and erase unnecessary messages. Y ou can also access the general delivery mailbox from your cordless hands[...]

V oice Mail System 56 For assistance, please visit h ttp://www.panasonic.co m/phonehelp Calling back a c aller who left a message This feature allows you to call back a caller who left a message. Note: L This option is only availabl e if you have subscribed to Caller ID services ( page 47 ). 1 While a messa ge is being played ba ck, press {s} , {C}[...]

V oice Mail System For assistance, please visit h ttp://www.panasonic.co m/phonehelp 57 Creating and sending messages The base unit user or cordless handset user can send an identical message of up to three minutes , to several mailbox es in a single operation. Using the base unit 1 While in standby mode, press F . L “ This is the general delive [...]

V oice Mail System 58 For assistance, please visit h ttp://www.panasonic.co m/phonehelp 3 Scroll to the req uired mailbox number by pressing {V} or {^} . Press { MENU } to select the highli ghted recipient. Continue until all recipients are selected. L Alternatively , key-in the desired mail box number using the keyp ad keys ( { 0 } to { 8 } ). For[...]

V oice Mail System For assistance, please visit h ttp://www.panasonic.co m/phonehelp 59 T o transfer a caller to vo ice mail from a cordless hand set 1 During a call, pre ss { INTERCOM } / { HOLD } / { TRANSFER } . 2 Press {V} or {^} to scroll to “ Mailbox ” or press { 9 } . 3 Press . L The call is transferred to the general mailbox. Note: L If[...]

V oice Mail System 60 For assistance, please visit h ttp://www.panasonic.co m/phonehelp User greetings Y ou can create u p to five user greetings for the base unit. Note: L The maximum length of a stored user greeting is two minutes. Creating a greeting 1 Press the { ANSWER ON } key. 2 Scroll to “ Setup ” by pressi ng { < } or { > } , the[...]

V oice Mail System For assistance, please visit h ttp://www.panasonic.com/phoneh elp 61 been stored, the pre-reco rded g reet ing is played. Creating a personal greeting from the base unit 1 While in standby mode, press F . 2 Enter the required handset number using the { INTERCOM } keys { 1 } to { 8 } . L The required mailbox must be registered a n[...]

V oice Mail System 62 For assistance, please visit h ttp://www.panasonic.co m/phonehelp Erasing a personal greeting using a cordless hand set This feature enabl es you to erase a user-defined greeting. Note: L This option is not available when a pre-greeting is set. 1 Press . 2 Scroll to “ Personal greet ” by pressing {V} or {^} , then press . [...]

Remote access For assistance, please visit h ttp://www.panasonic.co m/phonehelp 63 Remote access Y ou can access the V oice Mail System fr om any touch-tone phone if th e Automated Attendant System or the Answer ing System is on for any of the lines. Y ou can listen to recorded messages in your mailbox and the general del ivery mailbox, transfer me[...]

Remote access 64 For assistance, please visit h ttp://www.panasonic.co m/phonehelp Accessing the general mailbox remotely 1 While the user greeting is be ing played to an outside li ne, enter the general mailbox’s registered password. L “ This is the g eneral delivery mailbox. Press 1 for English. Presione 2 pare el Espanol . ” is announced. [...]

Remote access For assistance, please visit h ttp://www.panasonic.co m/phonehelp 65 4 Talk clearly after the tone. To end, press { 1 } . L “ The message is... ” is announ ced, followed by the new mes sage. L “ T o change, press 1. T o accept, press 2. ” is announced. 5 To accept, press { 2 } . L If { 1 } is pressed, the recording process res[...]

Automated Attendant System 66 For assistance, please visit h ttp://www.panasonic.co m/phonehelp Automated Attendant Sys tem How the Automated Attendant System works The Automated Attendant System is a flexible communication tool that can enhance yo ur productivity by improving your ca ll mana gement. The Automated Atte ndant answers incoming calls [...]

Automated Attendant System For assistance, please visit h ttp://www.panasonic.co m/phonehelp 67 Setting the Automated Attendant System The Automated Attend ant System can be assigned to any line. Y ou can record up to five greeting messages of up to two minutes each. The same messages can be used for the Answering System (page 71). Note: L T ry to [...]

Automated Attendant System 68 For assistance, please visit h ttp://www.panasonic.co m/phonehelp 5 To accept the messag e , press { 2 } . Or: To change the message : Press { 1 } . Press {g} to start recording. After the tone, talk into the microphone . To end, press { 1 } . Press { 2 } to accept the message. Erasing a user greeting message 1 Press t[...]

Automated Attendant System For assistance, please visit h ttp://www.panasonic.co m/phonehelp 69 Call transfer st atus When a c aller spec ifies an e xtensio n by pressing the extension number ( { 1 } to { 8 } ) followed by {#} , the call is conne cted to that extension, and the extension can take the call. If the extension user is engaged in ano th[...]

Automated Attendant System 70 For assistance, please visit h ttp://www.panasonic.co m/phonehelp Call operator statu s When a caller specifies the operator by pressing { 0 } and {#} , the call is connected to the operator . If the operator is on another call or does not answer , a list of o ptions (Incomplete Call Handling Menu) is announ ced to gui[...]

Answering System For assistance, please visit h ttp://www.panasonic.co m/phonehelp 71 Setting the Answering System The Answering System can be set to answer calls wi th a greeting me ssage. Callers can leave a message in the general delivery mailbox. Th e Answering System can be assigned to any line. The number of times the unit rings before th e A[...]

Answering System 72 For assistance, please visit h ttp://www.panasonic.co m/phonehelp Recording a greeting message 1 Press the line’s { ANSWER ON } key. 2 Scroll to “ Setup ” by pressi ng { < } or { > } , then press { ENTER } . 3 Scroll to “ User greetings ” by pressing { < } or { > } , then press { ENTER } . 4 Scroll to “ G[...]

Programmable Settings For assistance, please visit h ttp://www.panasonic.co m/phonehelp 73 Guide to programming For your reference, a chart of all progra mmable functions is printed be low . Details for each item can be found on the corresponding pages. Important: L Before programming, en sure that the base unit or cordless handset is not bei ng us[...]

Programmable Settings 74 For assistance, please visit h ttp://www.panasonic.co m/phonehelp Note: L Press { EXIT } at any time to exit programming. L The unit will return to standby mode if you d o not press a key for 60 seconds. Initialize base Clear settings page 76 Caller list page 77 Phonebook page 77 Redial list page 78 Messages page 78 Registr[...]

Programmable Settings For assistance, please visit h ttp://www.panasonic.co m/phonehelp 75 Cordless handset programming T o program, press { MENU } , press {V} or {^} to scroll through the menu, then press when the desired menu item or setting is displayed. Note: L Press { OFF } at any time to exit programming. L Y ou can return to the previous dis[...]

Programmable Settings 76 For assistance, please visit h ttp://www.panasonic.co m/phonehelp Initializing base unit and cordless handset(s) The following features enable you to initialize the base unit and cordless handset(s). Clearing settings This feature enabl es you to remove the user-defined settings, and return to the default settings. Clearing[...]

Programmable Settings For assistance, please visit h ttp://www.panasonic.co m/phonehelp 77 1 Press { MENU } . 2 Scroll to “ Initial setting ” by pressing {V} or {^} , then press . 3 Scroll to “ Initialize HS ” by pressing {V} or {^} , then press . 4 Scroll to “ Clear settings ” by pressing {V} or {^} , then press . L The “ Clear setti[...]

Programmable Settings 78 For assistance, please visit h ttp://www.panasonic.co m/phonehelp Clearing the redial list This feature enabl es you to remove all held data in the redial list. Each redial list can only be cleared by the cordless handset or base unit associated with i t. Clearing the base unit’ s redial list 1 Press { MENU } . 2 Scroll t[...]

Programmable Settings For assistance, please visit h ttp://www.panasonic.co m/phonehelp 79 Ringer settings Selecting the ringer volume Y ou can set the base uni t and cordless handset ringer volumes to High , Med ium , Low , or Ringer Off . The defa ult setting is High . Note: L Programming must be carried out separately for the base unit and cordl[...]

Programmable Settings 80 For assistance, please visit h ttp://www.panasonic.co m/phonehelp Setting the base unit’ s ringer pattern 1 Press { MENU } . 2 Scroll to “ Ringer setting ” by pressing { < } or { > } , then press { ENTER } . 3 Scroll to “ Ringer pattern ” by pressing { < } or { > } , then press { ENTER } . L The curren[...]

Programmable Settings For assistance, please visit h ttp://www.panasonic.co m/phonehelp 81 Caller ID edit Y ou can turn the Caller ID nu mber auto edit feature (page 49) on or off. The default setting is ON. Using the base unit 1 Press { MENU } . 2 Scroll to “ Initial setting ” by pressing { < } or { > } , then press { ENTER } . 3 Scroll [...]

Programmable Settings 82 For assistance, please visit h ttp://www.panasonic.co m/phonehelp Display options Adjusting the LCD contrast Y ou can adj ust the base unit and cordless handset display contrast. There are six levels; the default setting is level three. Note: L Programming must be carried out separately for the base unit and cordless handse[...]

Programmable Settings For assistance, please visit h ttp://www.panasonic.co m/phonehelp 83 T elephone settings Selecting the flash time The flash time depends on yo ur telephone exchange or host PBX. Y ou can select: “ 90ms ” (milliseconds), “ 100ms ”, “ 110ms ”, “ 250ms ”, “ 300ms ”, “ 400ms ”, “ 600ms ”, or “ 700ms ?[...]

Programmable Settings 84 For assistance, please visit h ttp://www.panasonic.co m/phonehelp Cordless handset line selection 1 Press { MENU } . 2 Scroll to “ Initial setting ” by pressing {V} or {^} , then press . 3 Scroll to “ Line selection ” by pressing {V} or {^} , then press . 4 Press {V} or {^} to select the de sired line. 5 Press . L C[...]

Programmable Settings For assistance, please visit h ttp://www.panasonic.co m/phonehelp 85 10 Press { ENTER } . L Confirmation tone is heard. In the above e xample, phone nu mbers that start with “1 1 1” are restricted for cordless handset s 1, 2, 8 and the base unit. L T o store a second call restriction number , repeat from step 4. L T o retu[...]

Programmable Settings 86 For assistance, please visit h ttp://www.panasonic.co m/phonehelp The following describ es how to set-up the number to be alerted, turn the feature on, and verify that the cell phone/paging device is called. Note: L When a message has been transferred or delivered from anoth er user , the uni t will not alert your cell phon[...]

Programmable Settings For assistance, please visit h ttp://www.panasonic.co m/phonehelp 87 Note: L T o display the currently set alert nu mber without changing it, perform steps 1 through 5 above. Automatically deleting messages If this feature is set to ON, messages in the mailboxes will automa tically be erased after a month. Y our phone comes fr[...]

Programmable Settings 88 For assistance, please visit h ttp://www.panasonic.co m/phonehelp 3 Scroll to “ Music on hold ” by pressing { < } or { > } , then press { ENTER } . 4 Scroll to “ Music on hold on/off ” by pressing { < } or { > } , then press { ENTER } . L The current setting is displayed. 5 Select “ On ” or “ Off ?[...]

Programmable Settings For assistance, please visit h ttp://www.panasonic.co m/phonehelp 89 Erasing the current music on hold Note: L Y ou cann ot erase the unit’s pre-recorded music. 1 Follow step 1 through step 4 under “Recording music on hold” on page 88. 2 While the current musi c on hold is playing, press { CLEAR } . L The pre-recorded mu[...]

Programmable Settings 90 For assistance, please visit h ttp://www.panasonic.co m/phonehelp Storing speed dial numbers Y ou can store up to 10 speed dial numbers. The base unit and cordless handset(s) speed dial numbers can be set independently of one another. Use the dialing keys ( { 0 } to { 9 } ) to dial the stored numbers. Note: L If required, y[...]

Programmable Settings For assistance, please visit h ttp://www.panasonic.co m/phonehelp 91 Customer support The base unit and cordless handset can display the Internet address where you can obtain help or download operating instructions for this product using your computer . 1 Press { MENU } . 2 If using the handset, scroll to “ Customer support [...]

Programmable Settings 92 For assistance, please visit h ttp://www.panasonic.co m/phonehelp Programming with direct comm ands Most features can be programmed using dire ct comman ds. These are codes tha t allow the config uration of spe cific feat ures dire ctly , without ha ving to go through the menu process. Using direct commands on the base unit[...]

Programmable Settings For assistance, please visit h ttp://www.panasonic.co m/phonehelp 93 Using mailbox direct commands on the b ase unit 1 Press { ANSWER ON } (any line). 2 Press {#} . 3 Enter the feature code from the table below. L Refer to the relevan t section for a descript ion of the featu re and how to access/se t-up the featur e using th [...]

Programmable Settings 94 For assistance, please visit h ttp://www.panasonic.co m/phonehelp Using direct commands on the cord less handset 1 Press { MENU } . 2 Press {#} . 3 Enter the feature code from the table below. L Refer to the relevan t section for a descript ion of the featu re and how to access/se t-up the featur e using th e menu. Feature [...]

Useful Information For assistance, please visit h ttp://www.panasonic.co m/phonehelp 95 W all mounting the charger The charger can be wall mounted. 1 Using the wall mountin g template below, in sert two suitably sized scre ws into the wall. 2 Connect the AC adaptor to the charging cradle. 3 Slide the charging cradle into place securely on the two s[...]

Useful Information 96 For assistance, please visit h ttp://www.panasonic.co m/phonehelp Cordless handset rechargeable battery replacement If battery performance diminishes, make sure that you have cleaned the charge contacts and fully charged the battery (page 16). The battery needs to be replaced i f any of th e followi ng are displayed after a fe[...]

Useful Information For assistance, please visit h ttp://www.panasonic.co m/phonehelp 97 Headset (optional) Connecting an optional headset to th e base unit or cordless handset allows hand s-free phone conversations. Please use onl y a P anasonic KX-TCA93, KX-TCA94 or KX-TC A95 headset. T o connect an optional headset to the base u nit Connect the h[...]

Useful Information 98 For assistance, please visit h ttp://www.panasonic.co m/phonehelp T o connect an optional headset to the cordless hand set Open the headset jack cover , and connect the headset to the headset jack, a s shown. L Model shown is KX-TCA86. Note: L T o switch to the speakerphone, press {s} . T o return to the head set, press {C} . [...]

Useful Information For assistance, please visit h ttp://www.panasonic.co m/phonehelp 99 Reset button If the unit does not work, press { RESET } on the bottom of the base unit with a poi nted object. L After pressing { RESET } , the date and time will be erased . Re-adjust the da te/time (page 24). Adding another phone If the backup battery has been[...]

Useful Information 100 For assistance, please visit h ttp://www.panason ic.com/phonehelp Error messages Display messages If the unit detects a problem, one of the fo llow ing messages will be displayed on the base unit or cordless handset. Error beeps or busy tone are heard. Display message Cause and solutio n Busy L The paged party is engaged in a[...]

Useful Information For assistance, please visit h ttp://www.panasonic.com/phoneh elp 101 No link to the base. Please walk closer to the b ase and try again. (cordless handset only) L The cordless hand set has lost communication wi th the base unit. W alk closer to the base unit, and try again. Not Available. Maximum handsets already registered (cor[...]

Useful Information 102 For assistance, please visit h ttp://www.panason ic.com/phonehelp V oice messages If the unit detects a problem, one of the following messages will be announced. Voice message Cause an d solution “ Sorry, there is no space for recording ” L The remaining recording time or the number of messages which can still be recorded[...]

Useful Information For assistance, please visit h ttp://www.panasonic.co m/phonehelp 103 T roubleshooting General use Problem Cause and solutio n The unit does not work. L Check the settings (pages 73, 75 and 76). L Press { RESET } on the bottom of the base unit with a pointed obj ect (pag e 99). The cordless handset does not work. L Charge the bat[...]

Useful Information 104 For assistance, please visit h ttp://www.panason ic.com/phonehelp Programmable settings Making/answering calls, p aging Problem Cause and solutio n I cannot program function items, such as the dialin g mode. L[...]

Useful Information For assistance, please visit h ttp://www.panasonic.co m/phonehelp 105 Phonebook I cannot redial the last number dialed. L If the last number dialed was more than 32 digits, the number will not be re dialed correctly . L Access numbers entered after pressing { TON E } will not be included when redialing. L Cordless handset on ly: [...]

Useful Information 106 For assistance, please visit h ttp://www.panason ic.com/phonehelp Caller ID Problem Cause and solutio n The caller’s informa tion is not displayed. L Y ou ha ve not subscribed to a caller ID service. Contact your telephone service provider to subscri be. L If your unit is connected to any additional telephone equipment such[...]

Useful Information For assistance, please visit h ttp://www.panasonic.co m/phonehelp 107 Recharging the battery (cordless handset) Problem Cause and solutio n “ Recharge battery ” is displayed, “ 7 ” flashes and the cordless h andset beeps every 60 se conds. L Fully charge the battery (page 16). “ Charge for 7 hrs ” and 8 are displayed [...]

Useful Information 108 For assistance, please visit h ttp://www.panason ic.com/phonehelp V oice mail system/automated attendant system/answering system Problem Cause and Solution The Automated Attendant System or Answering System is on, but incoming messages are not recorded. L The remaining recording time or the number of messages which can still [...]

Useful Information For assistance, please visit h ttp://www.panasonic.co m/phonehelp 109 Frequently asked questions The base unit The cordless handset Problem Cause and solutio n The base phone has a dial tone but none of the keys are working. It has worked before; is the base broken? L Ensure that the memory ca rd and memory card cover are not pre[...]

Useful Information 110 For assistance, please visit h ttp://www.panason ic.com/phonehelp Messages and voice mail Problem Cause and solutio n Remote message retrieval: How can I retrieve voice mail messages from other locations? L V oice messag es can be retrieved while away from home or office using a touch tone phone if the automated attendant sys[...]

Useful Information For assistance, please visit h ttp://www.panasonic.co m/phonehelp 111 Calls Lines Problem Cause and solutio n Phones do not ring and the greeting is rep eated three times: None of the phones ring when incoming calls are received and the greeting is played three times, what is wrong? L When the auto mated atten dant is on, ther e [...]

Useful Information 112 For assistance, please visit h ttp://www.panason ic.com/phonehelp FCC and other information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACT A. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ----------. If[...]

Useful Information For assistance, please visit h ttp://www.panasonic.co m/phonehelp 113 When you hold the phone to your ear , noise might be heard in your Hearing Aid. Some Hearing Aids are not adequately shielded from external RF (radio frequency) energy . If noise occurs, use an optional headset accessory or the speakerphone option (if applicabl[...]

Useful Information 114 For assistance, please visit h ttp://www.panason ic.com/phonehelp FCC RF Exposure W arning: T his product complies with FCC radiation e xposure limits set forth for an uncontrolled environment. T o comply w ith FCC RF exposure requirements the base unit must be installed and operated w ith its antenna located 20 cm or more be[...]

✄ Useful Information For assistance, please visit h ttp://www.panasonic.co m/phonehelp 115 W arranty P ANASONIC CONSUMER ELECTRONICS COMP ANY , DIVISION OF P ANASONIC CORPORA TION OF NORTH AMERICA One Panasonic W ay , Secaucus, New Jersey 07094 P ANASONIC PUERTO RICO, INC. San Gabriel Industrial Park, A ve. 65 de Infantería, Km. 9.5, Carolina, P[...]

Useful Information 116 For assistance, please visit h ttp://www.panason ic.com/phonehelp Limited W arranty Limits And Exclusions This Limited W arranty ONL Y COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited W arranty ALSO DOES NOT COVER damages which occurred in ship[...]

Useful Information For assistance, please visit h ttp://www.panasonic.co m/phonehelp 117 S pecifications Note: L Design and specificatio ns are su bject to change without notice. L The illustrations in these instructions ma y vary sligh tly from the actual product. Base unit Operating environment 5 ºC - 40 ºC (41 ºF - 104 ºF) Frequency 5.76 GHz[...]

Useful Information 118 For assistance, please visit h ttp://www.panason ic.com/phonehelp Customer services Customer Services Directory Obtain Product Information and Operating Assistance; locate your nearest Dealer or Servicenter; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at: http://ww[...]

Index For assistance, please visit h ttp://www.panasonic.co m/phonehelp 119 Index 2 2-way recording: 40 A AC adaptor, connecti ng: 12 Adding another phone: 99 Additional h andsets Registering: 25 Adjusting Base unit handset volume: 29 Cordless handset receiver vol ume: 31 Headset volume: 29 , 31 Ringer patt ern: 79 Ringer volume: 79 Speaker volume:[...]

Index 120 For assistance, please visit h ttp://www.panason ic.com/phonehelp Calls Answering: 32 Conferencing: 38 Joining in conversation: 39 Making: 28 Monitoring: 85 Placing on hold: 37 Restricting: 84 Screening: 85 Swapping between: 37 Transferring: 36 Call waiting Caller ID display: 41 Service: 41 Tone: 41 Canceling call restriction: 85 Capabili[...]

Index For assistance, please visit h ttp://www.panasonic.co m/phonehelp 121 F FAQs: 109 Finding Phonebook item: 44 FLASH key: 41 Flash time: 83 Frequently aske d questions: 10 9 G Ge neral delivery mailbox: 52 Erasing messages: 54 Listening to messages: 56 Setting password: 51 Transferring messages: 54 Greeting messages Changing: 67 , 72 Erasing: 6[...]

Index 122 For assistance, please visit h ttp://www.panason ic.com/phonehelp R Receiver volume: 31 Recording Checking remaining time: 59 Conversations: 40 Greeting messages: 67 , 72 Music on hold: 88 Redial: 29 , 32 Redial list: 30 , 32 Clearing: 78 Registering additional han dsets: 25 Replacing Backup battery: 96 Handset battery: 96 Re-registering [...]

Index For assistance, please visit h ttp://www.panasonic.co m/phonehelp 123 Voice mail: 51 Calling back a caller: 54 , 56 Checking number of messages: 59 Checking remaining time: 59 Creating messages: 57 Delivering messages: 57 Erasing messages: 54 , 56 Error messages: 102 General delivery mailb ox: 52 Listening to general deli very messages: 56 Li[...]

If you need assistance with setup or opera tion; 1 Visit our website: http://www.p anasonic.com/phonehelp 2 Contact us via the web at: http ://www.panasoni c.co m/contactinfo 3 Call us at: 1-800-211-PANA (1-800-211-7262) TTY users (hearing or speech impaired users) can call 1-87 7-833-8855. When you ship the pro duct; L Carefully pack your unit, pr[...]