Panasonic KX-TSC14B manual

Integrated Telephone System Operating Instructions Model No. KX-TSC14B KX-TSC14W Pulse-or-tone dialing capability PLEASE READ BEFORE USE AND SAVE. Panasonic World Wide Web address: http://www.panasonic.com for customers in the USA or Puerto Rico Preparation Basic Operation Advanced Operation Useful Information Caller ID Compatible 2 LINE KX-TSC14W [...]

Before Initial Use 2 Please read IMPORTANT SAFETY INSTRUCTIONS on pages 4 8– 49 before use. Read and understand all instructions. Thank you for purchasing your new Panasonic integrated telephone. For your future reference Serial No. Date of purchase (found on the bottom of the unit) Name and address of dealer Caller ID and Call Waiting Service, w[...]

3 Accessories (included) To order, call 1-800-332-5368. ∑ AC Adaptor . . . . . . . . . . . . one (p. 8) Order No. KX-TCA1-G ∑ 4-Wire Telephone Line Cord with Green Plugs . . . . . . . . one (p. 9, 10) ∑ 2-Wire Telephone Line Cord with Transparent Plugs . . . . one (p. 10) ∑ Handset . . . . . . . . . . . . . . . one (p. 8) Order No. PQJXE040[...]

Contents 4 Location of Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 6 Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 7 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 8 Connecting the Handset/AC Adaptor . . . . . . .[...]

Special Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 For Call Waiting Service Users . . . . . . . . . . . . . . . . . . . . . . . . . 38 FLASH Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Temporary Tone Dialing (For Rotary or Pulse Service Users) . . . . . . . . . . .[...]

6 Location of Controls Display (p. 7) (FUNCTION/EXIT) Button (p. 15, 26) (CLEAR) Button (p. 31) (VOICEMAIL) Button (p. 34) (TONE) Button (p. 40) (CONF) (Conference) Button (p. 23) Headset Jack (p. 43) MIC (Microphone) (p. 19) Button and Indicator (p. 19, 44) Navigator Key ( (^) , (_) , (fi) , (fl) OK/EDIT ) (p. 15, 26) (AUTO) Button (p. 30, 32, [...]

In the standby mode, the display shows the current time and date, and the number of new calls. If the display continuously shows “ 12:00 AM 1/1 ” or “ 0:00 1/1 ”, the clock needs adjusting (p. 16, 17). During a conversation, the display shows the length of the call (Ex. 1 hour, 6 minutes and 35 seconds). When a call is received, the display[...]

8 Settings Connecting the Handset /AC Adaptor ≥ USE ONLY WITH Panasonic AC ADAPTOR KX-TCA1 (Order No. KX-TCA1-G). ≥ Use only a Panasonic Handset for the KX-TSC14B or KX-TSC14W. ≥ The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) ≥ During a power failure the unit will work as a standar[...]

“ 9 Preparation Connecting the Telephone Line Cord Connect the telephone line cord(s) to the unit as follows. To connect a two-line telephone jack 4-Wire Telephone Line Cord with GREEN Plugs Two-Line Telephone Jack (RJ14C) LINE2/DAT A LINE 1/2 9V GREEN plug LINE2/DA TA LINE 1/2 9V Fasten the telephone line cord to prevent it from being disconnect[...]

“ Settings 10 To connect two single-line telephone jacks If you use the unit only as a single-line telephone ≥ For this connection, you can only use LINE 1. Single-Line Telephone Jack (RJ11C) LINE 2 LINE 1 GREEN plug LINE2/DA TA LINE 1/2 9V 4-Wire Telephone Line Cord with GREEN Plugs Hooks Fasten the telephone line cords to prevent them from be[...]

Preparation 11 “ ≥ Computer ≥ Modem ≥ Fax ≥ Answering Machine 2-Wire Telephone Line Cord with TRANSPARENT Plugs 4-Wire Telephone Line Cord with GREEN Plugs LINE2/DA TA LINE 1/2 9V TRANSPARENT plug Two-Line Telephone Jack (RJ14C) Connecting a Communication Device After connecting the telephone line cord to a two-line telephone jack, you ca[...]

12 “ Settings Setting the LCD Contrast You can select the LCD contrast level from 1 to 6 by programming. Your phone comes from the factory set to 3. Make sure that the handset is on the cradle, the AC adaptor is connected and the SP-PHONE/HEADSET indicator light is off. 1 Press (FUNCTION/EXIT) . 2 Press (_) or (^) repeatedly until “ LCD CONTRAS[...]

“ 13 Preparation Selecting the Dialing Mode You can select the dialing mode by programming. If you have touch tone service, set to “TONE”. If rotary or pulse service is used, set to “PULSE”. Your phone comes from the factory set to “TONE”. Make sure that the handset is on the cradle, the AC adaptor is connected and the SP-PHONE/HEADSE[...]

“ Settings 14 Selecting the Line Mode If a line is connected to a low voltage system such as a PBX, set to “B”. If not, the line indicator will not operate properly. Both lines are preset to “A”. Make sure that the handset is on the cradle, the AC adaptor is connected and the SP-PHONE/HEADSET indicator light is off. 1 Press (FUNCTION/EXIT[...]

“ 15 Preparation Programming Summary of Preparations You can program the following functions. The display shows the programming instructions. See the corresponding pages for function details. Make sure that the handset is on the cradle, the AC adaptor is connected and the SP-PHONE/HEADSET indicator light is off. ≥ You can exit the programming m[...]

Time and Date Adjustment You can select AM/PM or military time by programming. Make sure that the handset is on the cradle, the AC adaptor is connected and the SP-PHONE/HEADSET indicator light is off. 1 Press (FUNCTION/EXIT) . 2 Press (_) or (^) repeatedly until “ SET CLOCK ? ” is displayed. 3 Press (fl) OK/EDIT . 4 Enter the current time (hou[...]

17 Preparation “ 7 Press (fl) OK/EDIT . 8 Enter the current month and day using a 4-digit number. (Ex. To set Dec. 27, enter “1227”.) 9 Press (fl) OK/EDIT . 10 Enter the current year using a 4-digit number. (Ex. To set the year 2001, enter “2001”.) ≥ You can set the year 2000 to 2099. 11 Press (fl) OK/EDIT . ≥ A beep sounds. ≥ Th[...]

18 “ Settings Selecting the Ringer Volume You can select the ringer volume for each line by programming. Set to HIGH or LOW. When set to OFF, the selected line(s) will not ring. Both lines are preset to HIGH. 1 Press (FUNCTION/EXIT) . 2 Press (_) or (^) repeatedly until “ RINGER VOLUME ? ” is displayed. 3 Press (fl) OK/EDIT . 4 Press (_) or [...]

Making Calls “ 19 Basic Operation Using the speakerphone 1 Press (SP-PHONE/HEADSET) . ≥ The indicator lights. ≥ A free line is automatically selected and the line indicator lights. 2 Dial a phone number. ≥ The dialed number is displayed. ≥ If you misdial, hang up and start again from step 1. ≥ After a few seconds, the display will show [...]

“ Making Calls 20 To redial the last number dialed Using the handset: Lift the handset ¤ press (REDIAL/PAUSE) . Using the speakerphone: Press (SP-PHONE/HEADSET) ¤ ¤ press (REDIAL/PAUSE) . To adjust the handset volume (4 levels) or the speaker volume (12 levels) while talking To increase, press (^) . To decrease, press (_) . ≥ The display sho[...]

Answering Calls 21 Basic Operation When a call is being received, the unit rings and the called line indicator flashes quickly. You can answer a call by simply lifting the handset. The line is automatically selected, when you answer the call. (To change the line selection, see page 41.) If you subscribe to a Caller ID service, the calling party in[...]

22 Using the Other Line During a Conversation During a conversation, if the other line indicator flashes quickly, an incoming call is being received on the line. You can answer the second call while holding the first call. You can also make a call without terminating the first call. If you subscribe to a Caller ID service, the second caller’s [...]

Advanced Operation 23 Conference Call While having a conversation on one line, you can make or answer a second call on the other line and then combine both calls together to make a conference call. Ex: If you are using LINE 1 1 Press (HOLD) to put the first call (LINE 1) on hold. ≥ The LINE 1 indicator flashes. 2 Press the other line button (LI[...]

Caller ID Service 24 The display shows the caller’s name, number and the called line after the first ring. After you answer the call, the display will show the length of the call. – This unit is compatible with a Caller ID service offered by your telephone company. If you subscribe to a Caller ID service, the calling party’s information will[...]

Advanced Operation 25 ≥ Caller information will not be displayed in the following cases: ≥ — If the caller dialed from an area which does not provide a Caller ID service, the display will show “ OUT OF AREA ”. ≥ — If the caller has requested not to display his/her information, the display will show “ PRIVATE CALLER ”. ≥ — If a[...]

Using the Caller List 26 Viewing the Caller List To check who has called, follow the steps below. 1 Press (_) or (^) to enter the list. ≥ If you press (_) , the display will show the most recent caller information. ≥ If you press (^) , the display will show the oldest caller information. 2 To search from the most recent call, press (_) . To sea[...]

Advanced Operation 27 “ Ex. When you search from the most recent call: Press (_) to enter the list. ≥ If there is no name information for a caller, the display will only show the phone number. To return to the previous caller , press (^) . To exit the Caller List , press (FUNCTION/EXIT) . ≥ The display will return to the standby mode. Display[...]

“ Using the Caller List 28 Calling Back from the Caller List 1 Press (_) or (^) to enter the list. 2 Press (_) or (^) repeatedly to find the desired caller. ≥ To return to the standby mode, press (FUNCTION/EXIT) or wait for 60 seconds. 3 Lift the handset or press (SP-PHONE/HEADSET) . ≥ The displayed phone number is dialed automatically. ≥ [...]

Advanced Operation 29 “ Editing a Caller’s Phone Number You can edit a phone number recorded in the Caller List. 1 Press (_) or (^) to enter the list. 2 Press (_) or (^) repeatedly to find the desired caller. 3 Press (fl) OK/EDIT to select a pattern. ≥ Each time you press (fl) OK/EDIT , the number is rearranged into one of 4 different patt[...]

30 “ Using the Caller List Storing Caller List Phone Number in the Speed Dialer Memory You can store numbers that are in the Caller List in the Speed Dialer memory. Make sure that the handset is on the cradle, the AC adaptor is connected and the SP-PHONE/HEADSET indicator light is off. 1 Press (_) or (^) to enter the list. 2 Press (_) or (^) repe[...]

Advanced Operation 31 Erasing Caller List Information After checking the Caller List, you can erase some or all of the entries. Make sure that the handset is on the cradle, the AC adaptor is connected and the SP-PHONE/HEADSET indicator light is off. To erase a specific caller from the Caller List 1 Press (_) or (^) to enter the list. 2 Press (_) o[...]

Speed Dialer 32 Storing Phone Numbers in the Speed Dialer Memory You can store up to 10 phone numbers in the Speed Dialer memory. The dialing buttons ( (0) to (9) ) function as memory stations. Do not press any memory stations before storing to prevent misoperation. Make sure that the handset is on the cradle, the AC adaptor is connected and the SP[...]

Advanced Operation 33 To erase a stored number 1 Press (FUNCTION/EXIT) . 2 Press (fl) OK/EDIT . 3 Press (AUTO) . 4 Press a memory station number ( (0) to (9) ) for the phone number to be erased. (Ex. (1) is pressed.) ≥ A beep sounds. ≥ The display will return to step 1. Dialing a Stored Number 1 Lift the handset or press (SP-PHONE/HEADSET) . 2[...]

Voice Mail Service 34 Voice mail service is an electronic on-line answering system offered by your telephone company. After you subscribe, the voice mail system can answer calls automatically when the line is busy or if calls are not answered. Callers can leave messages by following the pre-recorded instructions. When voice mail messages are record[...]

Advanced Operation “ 35 Storing an Access Number in Your Voice Mail Make sure that the handset is on the cradle, the AC adaptor is connected and the SP-PHONE/HEADSET indicator light is off. 1 Press (FUNCTION/EXIT) . 2 Press (_) or (^) repeatedly until “ SAVE MAILBOX# ? ” is displayed. 3 Press (fl) OK/EDIT . 4 Press (_) or (^) to select the d[...]

“ Voice Mail Service 36 Setting the Voice Mail Tone If your voice mail service sends a voice mail tone after a new message has finished recording, set to “ON”. “ ” icon will flash on the display if a message was recorded in your mailbox. You will hear a series of voice mail tones then a dial tone after lifting the handset or pressing (S[...]

Advanced Operation 37 Listening to Voice Mail Message(s) After receiving a voice mail message, “ ” icon will flash on the display. To listen to your voice mail, perform the following steps. 1 Press (VOICEMAIL) . ≥ An icon of the line which has received voice mail messages will flash. 2 Lift the handset or press (SP-PHONE/HEADSET) . ≥ The[...]

Special Features 38 For Call Waiting Service Users During a conversation, if another call is being received on the same line, you will hear a call-waiting tone. Press (FLASH/CALLWAIT) to answer the second call. ≥ The first call is put on hold and you can answer the second call. ≥ To return to the first caller, press (FLASH/CALLWAIT) again. ?[...]

Advanced Operation “ 39 FLASH Button Pressing (FLASH/CALLWAIT) allows you to use special features of your host PBX such as transferring an extension call or accessing special telephone services (optional) such as call waiting. Selecting the flash time The flash time depends on your telephone exchange or host PBX. You can select the following ?[...]

“ Special Features 40 Temporary Tone Dialing (For Rotary or Pulse Service Users) Press (TONE) before entering access numbers which require tone dialing. ≥ The dialing mode changes to tone. You can enter numbers to access an answering service, electronic banking service, etc. When you hang up, the mode will return to pulse. How to Use the PAUSE [...]

Advanced Operation “ 41 Line Selection The unit will automatically select a free line which is not being used by a parallel connected telephone when you make a call. Also the unit will select the called line when you answer a call. To change the selection, program as follows. Make sure that the handset is on the cradle, the AC adaptor is connecte[...]

“ Special Features 42 Incoming Call Tone While one line is being used, you may be informed by two tones if another call has arrived on the other line. This incoming call tone can be set/deleted by programming. Your phone comes from the factory set to “2”. Make sure that the handset is on the cradle, the AC adaptor is connected and the SP-PHON[...]

Using an Optional Headset “ 43 Useful Information Plugging an optional headset into the unit provides a hands-free phone conversation. Please use only a Panasonic KX-TCA87 or KX-TCA90 headset. To order, call the accessories telephone number on page 3. Connecting an Optional Headset to the Unit Connect an optional headset to the headset jack as sh[...]

44 “ Using an Optional Headset Making/Answering Calls 1 Press (SP-PHONE/HEADSET) to make or answer a call. ≥ The SP-PHONE/HEADSET indicator light flashes quickly. ≥ You may also press the line button. ≥ If you misdial when making a call, press (SP-PHONE/HEADSET) twice and dial again. 2 To hang up, press (SP-PHONE/HEADSET) . ≥ The indicat[...]

Wall Mounting 45 Useful Information The unit can be mounted on a wall phone plate. Power Outlet 1 Connect the AC adaptor. 2 Connect the telephone line cord. Mount the unit, then slide down. To temporarily set the handset down during a conversation, place it as shown here. 3 Adjust the LCD contrast level to make the display distinct (p. 12). PQQX128[...]

46 Before Requesting Help Problem The unit does not work. The unit does not ring. The line indicators do not work properly. The line indicator(s) light never go(es) out. You cannot program function items, such as the dialing mode. You cannot store a phone number in memory. While programming or searching, the unit starts to ring and stops the progra[...]

47 Useful Information Problem The unit does not display the caller’s name and/or phone number. A caller called you, but the caller’s information was not recorded in the Caller List. The display goes to the standby mode while viewing the Caller List. (REDIAL/PAUSE) does not function properly. You cannot have a conversation using the optional hea[...]

Important Safety Instructions 48 When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on this unit. 3. Unplug this unit from AC outlets before cleaning. Do not use liquid or aer[...]

49 Useful Information D. If the unit does not work normally by following the operating instructions. Adjust only controls covered by the operating instructions. Improper adjustment may require extensive work by an authorized servicenter. E. If the unit has been dropped or physically damaged. F. If the unit exhibits a distinct change in performance.[...]

FCC and Other Information 50 If requested by the telephone company, inform them as follows: FCC Registration No. . . . . . . . . . . . . . . . . . . . . . (found on the bottom of the unit) Ringer Equivalence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1.0B (Line 1) 0.2B (Line 2) The particular telephone lines to which t[...]

51 Useful Information This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. CAUTION: Any changes or modifications not expressly[...]

PQQX12879YA-BM FM1000GK1112 D For product service ≥ Call 1-800-211-PANA(7262) or 1-800-833-9626 for the location of an authorized servicenter. ≥ Panasonic’s e-mail address for customer inquiries: consumerproducts@panasonic.com for customers in the USA or Puerto Rico ONLY When you ship the product ≥ Carefully pack your unit, preferably in th[...]