Panasonic WV-SP102E manual

Before attempting to connect or operate this pr oduct, please read these instructions car efully and save this manual for future use. The model number is abbreviated in some descriptions in this manual. Operating Instructions Network Camera Model No. W V - S P 1 0 5 , W V - S P 1 0 2 WV -SP105E, WV -SP102E WV -SP105 WV -SP102 WV -SP102 WV -SP105[...]

2 2 3 CONTENTS Preface ........................................................................ 3 About the user manuals .......................................... 3 About notations ....................................................... 3 T rademarks and r egistered trademarks .................. 3 Abbreviations ....................................[...]

2 2 3 Preface About the user manuals There ar e 2 sets of operating instructions for the WV -SP105, WV -SP102 (NTSC model), WV -SP105E, WV -SP102E (P AL model) as follows.  • InstallationGuide:Explainshowtoinstallandconnectdevices.  • OperatingInstructions(PDF):Explainshowtoperformthes[...]

4 4 5 Viewer softwar e  • Itisnecessarytoinstalltheviewersoftware"NetworkCameraView4S"todisplayimagesonaPC.Thissoft - warecanbeinstalleddir ectlyfromthecameraorbydoubleclicking"nwcv4Ssetup.exe"ontheCD-ROMpr o - vided,[...]

4 4 5 Monitor images on a PC The following are descriptions of how to monitor images fr om the camera on a PC. Monitor images fr om a single camera Important:  • WhentheHTTPportnumberischangedfrom"80", enter"http://IPaddressofthecamera+:(colon)+ port number" in the[...]

6 6 7 Important:  • T oenhancethesecurity ,changethepasswordfortheusername"admin".Itisrecommendedtochangethis password periodically .  • WhendisplayingmultipleH.264imagesonaPC,imagesmaynotbedisplayeddependingontheperforman[...]

6 6 7 About the "Live" page q [Setup] button* 1 Displays the setup menu. The button will turn green and the setup menu will be displayed. w [Live] button Display the "Live" page. The button will turn green and the "Live" page will be displayed. e [Multi-scr een] button Images from multiple cameras can be displayed on a[...]

8 8 9 Note:  • Thebuttons[VGA]and[QVGA]aredisplayedonly when"4:3"isselectedfor"Aspectratio".  • Thebuttons[640x360]and[320x180]aredisplayed onlywhen"16:9"isselectedfor"Aspectratio".  • When&quo[...]

8 8 9 Step 1 Click the desired [Multi-scr een] button. → Images from the r egistered cameras will be dis- played on a selected multi-screen (scr een can be split up to 16 areas). The following ar e instructions when displaying on a 4-split screen. q T o display images on a single screen, click the [Live] button. w Click a camera title. Live image[...]

10 10 11 Action at an alarm occurrence The alarm action (camera action at an alarm occurrence) will be performed when the following alarms occur . Alarm type VMDalarm: WhenmotionisdetectedinthesetVMDarea,thealarmactionwillbeperformed. * VMD stands for "Video Motion Detection". Commanda[...]

10 10 11 T ransmit images onto an FTP ser ver Images can be transmitted to an FTP server . By configuring the following settings, transmission of images captured at an alarm occurrence or captur ed at a designated interval to an FTP server will become available. Important:  • Whenusingthisfunction,settheusernameand?[...]

12 12 13 About the network security Equipped security functions The following security functions are featur ed in this camera. q Access r estrictions by the host authentication and the user authentication It is possible to restrict users fr om accessing the camera by setting the host authentication and/or the user authenticationto"On&quo[...]

12 12 13 Display the setup menu from a PC The settings of the camera can be configured on the setup menu. Important:  • Thesetupmenuisonlyoperablebyuserswhoseaccesslevelis"1.Administrator".Refertopage38forhowto configure the access level. How to display the setup menu [...]

14 14 15 Step 1 Click the desired button in the frame on the left of the window to display the respective setup menu. When there ar e tabs at the top of the setup page dis- played in the frame on the right of the window , click the desired tab to display and configur e the setting items relating to the name of the tab. Step 2 Complete each setting [...]

14 14 15 About the setup menu window q [Setup] button Displays the setup menu. w [Live] button Display the "Live" page. e [Basic] button Displays the "Basic" page. The basic settings such as time and date and camera title can be configured on the "Basic" page. ( ☞ Page 17) r [Image] button Displays the "Image&qu[...]

16 16 17 !0 [Schedule] button   Displaysthe"Schedule"page.Onthe"Schedule" page, it is possible to designate time zones to allow to activate the VMD detection function or allow to access the cameras. ( ☞ Page 52) !1 [Maintenance] button Displays the "Maintenance" page. System log check, firm[...]

16 16 17 Configure the basic settings of the camera [Basic] The basic settings such as camera title and time and date can be configured on the "Basic" page. Configur e the basic settings [Basic] Click the [Basic] tab on the "Basic" page. ( ☞ Pages13and14:Howtodisplay/operatethesetupmenu) The setti[...]

18 18 19 [OSD position] Select the position where the time and date and a char - acter string to be displayed on the image of the "Live" page. Upper left: The above information will be displayed at the upper left corner of the main area on the "Live" page. Lower left: The above information will be displayed at the lower left cor[...]

18 18 19 Configure the settings relating to images [Image] The settings relating to JPEG and H.264 images such as the settings of image quality , etc. can be configur ed on this page. The"Image"pagehas2tabs;the[JPEG/H.264]tabandthe[Image/Privacy]tab. Configur e the settings r elating to the aspect ratio[...]

20 20 21 [Image quality] Specify the image quality of JPEG images. 0 Super fine/ 1 Fine/ 2/ 3/ 4/ 5 Normal/ 6/ 7/ 8/ 9 Low Default: 5 Normal Configur e the settings r elating to H.264 images [JPEG/H.264] Click the [JPEG/H.24] tab on the "Image" page. ( ☞ Pages13and14:Howtodisplay/operatethesetupmenu) Config[...]

20 20 21 Note:  • When"On"isselected,only"Unicastport(AUTO)" will be available for "T ransmission type".  • When"On"isselected,itmaytaketimetostartdis - playing H.264 images.  • When"On"isselected,H.264image[...]

22 22 23 Note:  • When"Constantbitrate"isselectedfor"Recording priority", this setting is available. [Refresh interval] Selectaninterval(I-frameinterval;0.2-5seconds)to refr esh the displayed H.264 images. If using under a network environment with fr equent error occu[...]

22 22 23 Configur e the settings r elating to image quality , extra zoom and the privacy zone [Image/Privacy] Click the [Image/Privacy] tab on the "Image" page. ( ☞ Pages13and14:Howtodisplay/operatethesetupmenu) When the [Setup >>] button of each setting item is clicked, the detailed settings menu wil[...]

24 24 25 Configur e the settings relating to image quality ("Image adjust" setup menu) Click the [Setup >>] button of "Image adjust" on the [Image/Privacy] tab of the "Camera" page. ( ☞ Page 23) The settings relating to image quality can be configur ed with the setup menu displayed in a newly displayed win- dow[...]

24 24 25 [Light control mode] Select the light control mode fr om the following. Indoor scene (50 Hz) Indoor scene (60 Hz): Flicker caused by fluorescent lighting will be auto- matically compensated. Select 50 Hz or 60 Hz cor - responding to the location wher e the camera is in use. ELC (Maximum exposure time): The lighting contr ol will be automat[...]

26 26 27 A TW1: Selects the automatic tracing white balance mode. The camera will constantly check the color temperature of the light sour ce and adjust the white balanceautomatically .Operatingcolortemperature rangeisapprox.2700K-6000K. A TW2: Selects the automatic tracing white balance mode under a sodium la[...]

26 26 27 Set mask ar eas When"Off"isselectedfor"Backlightcompensation(BLC)"( ☞ page 24), it is possible to compensate for backlight by masking brighter areas. Step 1 Display the "Image adjust" setup menu. ☞ Page 24) Step 2 Click the [Start] button of "Mask area". → Borders will a[...]

28 28 29 Extra zoom setting (Extra zoom setup menu) SP105 Configure the settings r elating to the extra zoom. [Extra zoom] Up to 2x Extra zoom can be set. Extra zoom can be adjusted in 10 steps. [+] button The extra zoom factor will be incremented up to 2x. [−] button The extra zoom factor will be decremented by 1x. [Reset] button Reset the extra[...]

28 28 29 Co n f ig u r e th e s e tt i ng s r e la t i ng to th e p r i va c y z on e (P r iv a cy zo n e s e tu p menu) Click the [Setup >>] button of "Privacy zone" on the [Image/Privacy] tab of the "Camera" page. ( ☞ Page 23) When there is a zone that is not to be displayed, set the zone as a privacy zone to not to di[...]

30 30 31 Configure the multi-screen settings [Multi-screen] The cameras from which images ar e to be displayed on a multi-screen can be r egister ed on the "Multi-screen" page. ( ☞ Pages13and14:Howtodisplay/operatethesetupmenu) [IP address] Enter the IP address or the host name of the camera to be used for [...]

30 30 31 Configure the alarm settings [Alarm] The settings relating to alarm occurr ences such as settings for the alarm action at an alarm occurrence, the VMD area settings, and the alarm occurr ence notification can be configured on this page. The"Alarm"pagehas3tabs;the[Alarm]tab,the[VMDarea]taband[...]

32 32 33 Configur e the settings r elating to the alarm image [Alarm] Click the [Alarm] tab on the "Alarm" page. ( ☞ Pages13and14:Howtodisplay/operatethesetupmenu) The settings relating to the alarm image to be transmitted to an FTP server can be configur ed in this section. The alarm image will be transmit[...]

32 32 33 Configur e the VMD settings [VMD ar ea] Click the [VMD area] tab on the "Alarm" page. ( ☞ Pages13and14:Howtodisplay/operatethesetupmenu) The video motion detection areas can be set on this page. Up to 4 areas can be set. When motion is detected in the set ar ea, it will be regar ded as an alarm. Im[...]

34 34 35 [Light detection control] Select"On"or"Off"todeterminewhetherornotto detect video motion affected by brightness change such by a dimming level control. Default: Off Important:  • "Lightdetectioncontrol"maynotworkwhenbright - ness change is too small[...]

34 34 35 Step 1 Set the video motion detection area by dragging the mouse on the screen. → The designated area will become the VMD ar ea "1(White)" and the outline will be displayed. When 2 - 4 VMD areas ar e set, each area will be number ed in order . The areas will be identified by the respec- tive outline colors. The "Status&quo[...]

36 36 37 Configuration of the settings r elating to the mail notification [Notification] Click the [Notification] tab on the "Alarm" page. ( ☞ Pages13and14:Howtodisplay/operatethesetupmenu) The settings relating to the alarm mail can be configur ed. It is necessary to configure the settings of the mail serv[...]

36 36 37 Configur e the settings r elating to Panasonic alarm pr otocol [Notification] Click the [Notification] tab on the "Alarm" page. ( ☞ Pages13and14:Howtodisplay/operatethesetupmenu) The settings relating to Panasonic alarm pr otocol can be configured in this section. ■ Panasonic alarm protocol notif[...]

38 38 39 Configure the settings relating to the authentication [User mng.] The settings relating to the authentication such as users and PCs r estrictions for accessing the camera can be con- figured on the "User mng." page. The"Usermng."pagehas3tabs;the[Userauth.]tab,the[Hostauth.]tab?[...]

38 38 39 C o n f i g u r e t h e s e t t i n g s r e l a t i n g t o t h e h o s t a u t h e n t i c a t i o n [Host auth.] Click the [Host auth.] tab on the "User mng." page. ( ☞ Pages13and14:Howtodisplay/operatethesetupmenu) The restriction settings of PCs (IP addr ess) from accessing the camera can be co[...]

40 40 41 Configur e the settings r elating to the priority str eam [System] Click the [System] tab on the "User mng." page. ( ☞ Pages13and14:Howtodisplay/operatethesetupmenu) The description below is the configuration of the priority stream that can transmit images without deteriorating the image quality an[...]

40 40 41 Configure the settings of the ser vers [Ser ver] The settings relating to the mail server , the FTP server and the NTP server can be configured on this page. The"Server"pagehas3tabs;the[Mail]tab,the[FTP]tabandthe[NTP]tab. Configur e the settings r elating to the mail server [Mail] C[...]

42 42 43 Configur e the settings r elating to the FTP server [FTP] Click the [FTP] tab on the "Server" page. ( ☞ Pages13and14:Howtodisplay/operatethesetupmenu) The settings relating to the FTP server used to transmit the alarm images can be configur ed on this page. [FTP server address] Enter the IP address[...]

42 42 43 Configur e the settings r elating to the NTP server [NTP] Click the [NTP] tab on the "Server" page. ( ☞ Pages13and14:Howtodisplay/operatethesetupmenu) The settings relating to the NTP server such as the NTP server addr ess, port number , etc. can be configur ed on this page. Important:  • U[...]

44 44 45 Configure the network settings [Network] ■ IPv4 network [DHCP] Select"On"or"Off"todeterminewhetherornottouse the DHCP function. Configure the DHCP server not to assign the same IP addresses used for the other network cameras and PCs whose IP address is unique. Refer to the network admi[...]

44 44 45 ■ IPv6 network [Manual] Select"On"or"Off"todeterminewhetherornotto manually configure the IP addr ess for IPv6 network (IPv6 address). On: Enter an IPv6 address manually . Off: Manual entry of an IPv6 addr ess will become unavailable. Default: Off [IP address(IPv6)] When"On&quo[...]

46 46 47 [Easy IP Setup accommodate period] Select "20min" or "Unlimited" to determine how long the network setting operation using the Panasonic IP setting software can be allowed. 20min: The network setting operation using the Panasonic IP setting software is allowed for 20 min- utes. Unlimited: The network setting operation u[...]

46 46 47 Configur e the settings r elating to DDNS [DDNS] Click the [DDNS] tab on the "Network" page. ( ☞ Pages13and14:Howtodisplay/operatethesetupmenu) When using the DDNS function, it is possible to access with "Host name register ed in the DDNS server .nmdns.net". T o use the DDNS function, it [...]

48 48 49 [Community] Enter the community name to be monitored. Available number of characters: 0 - 32 characters Default: None (blank) Important:  • WhenusingtheSNMPfunction,itisnecessaryto enter the community name. When no community name is entered, the SNMP function will not work. [System name] Enter a system na[...]

48 48 49 Configur e the settings r elating to the FTP periodic image trans - mission [FTP img. trans.] Click the [FTP img. trans.] tab on the "Network" page. ( ☞ Pages13and14:Howtodisplay/operatethesetup menu) The settings relating to the periodic transmission of images to an FTP server can be configur ed o[...]

50 50 51 [Image capture size] Select the capture size of images to be transmitted from the following. When"4:3"isselectedfor"Aspectratio" QVGA/ VGA/ 1280x960* 1 When"16:9"isselectedfor"Aspectratio" 320x180/ 640x360/ 1280x720* 1 Default: VGA *1 SP105 C o n f i g u r e t h e [...]

50 50 51 How to delete the set schedule Step 1 Uncheck the check box of the set day of the week. Step 2 Click the [Set] button after completing the settings. → The schedule of the selected day of the week is deleted.[...]

52 52 53 C o n f i g u r e t h e s e t t i n g s r e l a t i n g t o t h e s c h e d u l e s [Schedule] Onthe"Schedule"page,itispossibletoconfigurethesettingsr elatingtoschedulesasfollows. •VMDpermission(Videomotiondetectionwillbeactiveonlyinthespecified[...]

52 52 53 Maintenance of the camera [Maintenance] System log check, firmware upgrade, and initialization of the setup menu can be performed on this page. The"Maintenance"pagehas3tabs;the[Systemlog]tab,the[Upgrade]tabandthe[Defaultreset]tab. Check the system log [System log] Up to 100 syste[...]

54 54 55 Upgrade the firmwar e [Upgrade] Click the [Upgrade] tab of the "Maintenance" page. ( ☞ Pages13and14:Howtodisplay/operatethesetupmenu) The current firmwar e can be checked and upgraded to the latest version on this page. Contact the dealer for further information about the firmware upgrade. [Model n[...]

54 54 55 Reset the settings/Reboot the camera [Default r eset] Click the [Default reset] tab of the "Maintenance" page. ( ☞ Pages13and14:Howtodisplay/operatethesetup menu) The settings and the HTML data of the camera can be initialized and reboot of the camera can be performed on this page. [Reset to the de[...]

56 56 57 Viewing Help If you want to know anything about operation or setup methods on screen, display the "Help" scr een. Displaying the Help scr een Step 1 Click the [Setup] button. → The setup screen is displayed. Clicking an underlined item win display the "Help" pop- window . It is possible to configur e the settings whil[...]

56 56 57 About the displayed system log Error indications r elating to SMTP Category Indication Description POP3servererror Authentication err or .  • Enteredusernameorpasswor dmaybeincor - rect. Check if the mail settings ar e configured correctly . FailedtofindthePOP3server .  • TheI[...]

58 58 59 Error indications r elating to DDNS Category Indication Description Connection error No response fr om the DDNS server .  • ThedesignatedIPaddressoftheDDNSmay be incorrect. Check if the DDNS settings ar e configured corr ectly .  • TheDDNSservermaybedown.Askthenet - work admin[...]

58 58 59 T roubleshooting Before asking for r epairs, check the symptoms with the following table. Contact your dealer if a problem cannot be solved even after checking and trying the solution in the table or a pr ob- lem is not described below . Symptom Cause/solution Reference pages Cannot access from the web browser .  • IstheLAN?[...]

60 60 61 Symptom Cause/solution Reference pages Cannot access from the web browser .  • IsthesameIPaddresspr ovidedtootherdevices? Are ther e contradictions between the address and the net- worksubnettobeaccessed? <When the camera and the PC are on the same subnet> Are the IP addr esses of the[...]

60 60 61 Symptom Cause/solution Reference pages The image is not being refr eshed.  • Dependingontheversionofyourbrowser ,theremightbe difficulties r efreshing the pictur e, etc. Installation Guide  • Dependingonthetrafficofthenetworkortheconcentra - tion of access to the came[...]

62 62 63 Symptom Cause/solution Reference pages When displaying H.264 images on two or more web br owser windows, images from two or more cameras ar e displayed in sequence on a single browser window .  • Thismayoccurduetothedisplayadapteranddrivercom - bination. When this has occurred, first update the driver [...]

62 62 63 DependingontheOSinstalledonthePC,thefollowingmayoccur .Followtheinstructionsbelowwhenthefollow - ing has occurred. By performing the following solutions, other applications and the security level may not be affected. The "Information Bar" expressed in the following symptom and[...]

For U.S. and Canadian fields: Panasonic System Networks Company of America, Unit of Panasonic Corporation of North America www .panasonic.com/business/ For customer support, call 1.800.528.6747 Three Panasonic W ay , Secaucus, New Jersey 07094 U.S.A. Panasonic Canada Inc. 5770AmblerDrive,Mississauga,Ontario,L4W2T3Canada (905[...]