Panasonic WV-SP500 manual

Operating Instructions Network Camera Model No. WV-SW550 Series WV-SP500 Series WV-SF540 Series WV-SF530 Series WV -SW559 WV -SP509 (Lens is optional for WV -SP509.) WV -SF539 This manual covers the models: WV-SW550 Series (WV-SW559, WV-SW558, WV-SW559E, WV-SW558E), WV-SP500 Series (WV-SP509, WV-SP508, WV-SP509E, WV-SP508E), WV-SF540 Series (WV-SF5[...]

Preface About the user manuals There are 2 sets of operating instructions for the WV-SW559, WV-SW558, WV-SP509, WV-SP508, WV-SF549, WV-SF548, WV-SF539, WV-SF538 (P model), WV-SW559E, WV-SW558E, WV-SP509E, WV-SP508E, WV-SF549E, WV-SF548E, WV-SF539E, WV-SF538E (E model) as follows. • Installation Guide: Explains how to install and connect devices. [...]

Abbreviations The following abbreviations are used in these operating instructions. Microsoft ® Windows ® 7 is described as Windows 7. Microsoft ® Windows Vista ® is described as Windows Vista. Microsoft ® Windows ® XP SP3 is described as Windows XP. Windows ® Internet Explorer ® 9.0, Windows ® Internet Explorer ® 8.0, Windows ® Internet[...]

Table of Contents 1 Monitor images on a PC .. ........................................................................7 1.1 Monitor images from a single camera .. ...........................................................................7 1.2 About the “Live” page .. .............................................................................[...]

10.4.1 How the logs and images are saved depending on the settings for “Alarm” .. ................ 70 10.4.2 How the logs and images are saved depending on the settings for “Manual/ Schedule” .. ..................................................................................................................... 71 10.4.3 How the logs and im[...]

16.2 Configure the settings relating to the host authentication [Host auth.] .. ................ 132 16.3 Configure the settings relating to the priority stream [System] .. ............................. 133 17 Configure the settings of the servers [Server] .. ................................ 136 17.1 Configure the settings relating to the E-mail se[...]

1 Monitor images on a PC The following are descriptions of how to monitor images from the camera on a PC. 1.1 Monitor images from a single camera 1. Start up the web browser. 2. Enter the IP address designated using the Panasonic “IP Setting Software” in the address box of the browser. • Example when entering an IPv4 address: http://URL regis[...]

3. Press the [Enter] key on the keyboard. → The “Live” page will be displayed. Refer to page 10 for further information about the “Live” page. When “On” is selected for “User auth.”, the authentication window will be displayed before displaying live images for the user name and password entries. The default user name and password [...]

– When “2 mega pixel [16:9]” / “1.3 mega pixel [16:9]” / “1.3 mega pixel [4:3]” is selected for “Image capture mode”: max. 30fps – When “3 mega pixel [4:3]” is selected for “Image capture mode”: max. 15fps Operating Instructions 9 1 Monitor images on a PC[...]

1.2 About the “Live” page O P S Q R N A B D E F C G H I V U T L M J K [select language] pull-down-menu The camera ’s display language can be selected. The default language can be set in the [Language] in the [Basic] settings. ( ® page 47) [Setup] button *1 Displays the setup menu. The button will turn green and the setup menu will be display[...]

• [640x360] button: The letters “640x360” will turn green and images in the main area will be displayed in 640 x 360 (pixels). • [320x180] button: The letters “320x180” will turn green and images in the main area will be displayed in 320 x 180 (pixels). • [1280x720] button: The letters “1280x720” will turn green and images in the [...]

• [Open] button: The letters “Open” on the button will turn green and the status of AUX connector will be open. • [Close] button: The letters “Close” on the button will turn green and the status of the AUX connector will be closed. [Rec. on SD] button *2 SW559 SW559 SP509 SP509 SF549 SF549 SF539 SF539 This button will be displayed only [...]

When this button is clicked, the button will turn into the button and audio from the PC will not be heard. Audio output volume can be adjusted (Low/Middle/High) by moving the volume cursor . Note • When a user is using the audio transmission function with “Interactive(Half-duplex)” selected, the receiver button and the transmission button wil[...]

Cropping A You can crop areas that you want to monitor. By setting multiple cropping areas, up to 4 areas can be displayed in a sequence. Sequence display using the cropping function A B C A B C A B C 14 Operating Instructions 1 Monitor images on a PC[...]

Note • The cropping function can be used only when “2 mega pixel [16:9]”, “1.3 mega pixel [16:9]”, or “1.3 mega pixel [4:3]” is selected for “Image capture mode”. 1.4 Monitor picture in picture images By using the picture in picture function, a cropping image or an alarm image can be added to an image and transmitted. The picture [...]

1.5 Monitor images from multiple cameras Images from multiple cameras can be displayed on a multi-screen. Images from 4 cameras (up to 16 cameras) can be displayed simultaneously. To display images on a multi-screen, it is necessary to register cameras in advance. 4 cameras can be registered as a group and up to 4 groups (16 cameras) can be registe[...]

2 Monitor images on a cellular phone/mobile terminal 2.1 Monitor images on a cellular phone It is possible to connect to the camera using a cellular phone via the Internet and monitor images (JPEG only) from the camera on the screen of the cellular phone. IMPORTANT • When the authentication window is displayed, enter the user name and password. T[...]

1. Access to “http://IP address/mobile” *1 or “http://Host name registered in the DDNS server/mobile” using a cellular phone. → Images from the camera will be displayed. B C D A Functions Outline of functions A Refresh Refreshes the camera images by pressing the dial key “5”. B Resolution control Changes the image capture size by pres[...]

• When “HTTPS” is selected for “HTTPS” - “Connection” on the [Network] tab of the “Network” page, enter as follows. “https://IP address: (colon) + port number/mobile” or “https://Host name registered in the DDNS server: (colon) + port number/mobile” • When the authentication window is displayed, enter the user name of an[...]

1. Access to “http://IP address/cam” *1 or “http://Host name registered in the DDNS server/cam” using a mobile terminal. → Images from the camera will be displayed. C B A Live images area Displays images from the camera. Operation buttons area When functions are selected in the function selection area C , buttons to operate those function[...]

2. Click the button of the function that you want to operate. A B Resolution control AUX control Each function is explained below. Resolution control Press the button to display the buttons used to select the resolution on the screen. The resolution can be changed by selecting a resolution setting from the buttons. Image capture mode • “2 mega [...]

AUX control Press the button to display the buttons used to operate the AUX output on the screen. The AUX output terminals can be controlled with the and buttons. This function is only displayed when [Terminal 3] is set to [AUX output] on the settings menu. ( ® page 108) 22 Operating Instructions 2 Monitor images on a cellular phone/mobile termina[...]

Note • You can change the image size displayed on the mobile terminal by accessing the following addresses. – Large display: http://IP address/cam/dl – Medium display: http://IP address/cam/dm – Small display: http://IP address/cam/ds • When the resolution is changed by the resolution control, the displayed resolution changes but the imag[...]

• Depending on the mobile terminal in use or its contract plan, it may be impossible to access. *1 IP address is the global WAN IP address of the router that can be accessed via the Internet. However, when accessing the same LAN as the camera with a wireless compatible mobile terminal, the IP address is the local IP address. *2 Only when accessin[...]

3 Record images on the SD memory card manually (WV-SW559/WV-SP509/WV-SF549/ WV-SF539) Images displayed on the “Live” page can be recorded on the SD memory card manually. This button is operable only when “Manual” is selected for “Save trigger” on the [SD memory card] tab on the “Basic” page of the setup menu. ( ® page 54) It is pos[...]

Note • Image data saved on Drive B can be obtained by executing “Access img.” on the [SD memory card] tab and logging in from the user authentication window ( ® page 59). The destination to save image data is a fixed directory on Drive B. Refer to “Directory structure of drive B” ( ® page 199). • When the [Start] button is clicked imm[...]

4 Action at an alarm occurrence The alarm action (camera action at an alarm occurrence) will be performed when the following alarms occur. 4.1 Alarm type • Terminal alarm: When connecting an alarm device such as a sensor to the alarm input terminal of the camera, the alarm action will be performed when the connected alarm device is activated. •[...]

Notify of alarm occurrences by E-mail Alarm E-mail (alarm occurrence notification) can be sent at an alarm occurrence to the E-mail addresses registered in advance. Up to 4 addresses can be registered as recipients of the alarm E-mail. An alarm image (still picture) can be sent with the alarm E-mail as an attached file. The settings for alarm E-mai[...]

5 Transmit images onto an FTP server Images can be transmitted to an FTP server. By configuring the following settings, transmission of images captured at an alarm occurrence or captured at a designated interval to an FTP server will become available. IMPORTANT • When using this function, set the user name and the password to access the FTP serve[...]

5.3 Save images on the SD memory card when images fail to transmit using the FTP periodic image transmission function (WV-SW559/WV-SP509/ WV-SF549/WV-SF539) Images that have failed to transmit using the FTP periodic image transmission can be saved automatically on the SD memory card. It is possible to select a trigger to save images on the SD memor[...]

6 Display the log list (WV-SW559/WV-SP509/ WV-SF549/WV-SF539) The setting items of the cameras will be displayed in list form. • Alarm log: Logs of the alarm occurrences such as time and date of the alarm occurrences and the alarm type will be displayed. • Manual/Schedule log: Logs filed when images have been recorded manually or during the per[...]

2. Click the [List] button. → The log list will be displayed in a newly opened window (log list window). A Number of the listed logs IMPORTANT • Only a single user can operate the log list window. Other users cannot access the log list window. Note • When “Not use” is selected for “SD memory card”, the “Manual/Schedule log” list a[...]

Note • When any images are saved on the SD memory card, the image can be displayed by clicking Time and Date when “JPEG” is selected for “Recording format” of the setup menu. ( ® page 51) About the log list window Number of the listed logs Total number of the logs of the selected log type and a number of the log being displayed on the to[...]

[Event] The event type will be displayed. The event types will be displayed only when displaying the alarm log list. • TRM1: Alarm by alarm input to Terminal 1 • TRM2: Alarm by alarm input to Terminal 2 • TRM3: Alarm by alarm input to Terminal 3 • VMD: Alarm by VMD alarm • COM: Alarm by command alarm [SD memory card] Available capacity an[...]

7 Playback of images on the SD memory card (WV-SW559/WV-SP509/WV-SF549/WV-SF539) When clicking a time and date listed on the log list window, the “Live” page will turn to the “Playback” page. When images associated with the clicked time and date are on the SD memory card, the first image of them will be displayed. IMPORTANT • This functio[...]

7.1 About the playback page Number of images When clicking a time and date listed on the log list window, total number of images associated with the clicked time and date, and the number of the currently displayed image will be displayed. Note • Enter the desired number of image and press the [Enter] key on the keyboard. The image of the designat[...]

When the mouse button is released, the increment of the image number will stop and the image number displayed at the moment when the mouse button is released will be displayed. [LAST] button The last image will be displayed. Browse [Start] button The selected image will be downloaded onto the PC. Before downloading images, designate the destination[...]

7.2 Download the images (When “H.264(1)” or “H. 264(2)” is selected for “Recording format” of the SD memory card) IMPORTANT • Depending on the network environment, download of video data may fail. To play back video data recorded on the SD memory card, download the desired data, and save the data on the PC. It is impossible to play ba[...]

2. Select the image to be downloaded, and then click the [OK] button. → Image saved at the clicked time and date will be downloaded. Note • When the [Cancel] button is clicked in the process of the download, the download will be canceled. In this case, video data already downloaded before clicking the [Cancel] button will be saved on the PC. ?[...]

8 About the network security 8.1 Equipped security functions The following security functions are featured in this camera. Access restrictions by the host authentication and the user authentication It is possible to restrict users from accessing the camera by setting the host authentication and/or the user authentication to “On”. ( ® page 131,[...]

9 Display the setup menu from a PC The settings of the camera can be configured on the setup menu. IMPORTANT • The setup menu is only operable by users whose access level is “1. Administrator”. Refer to page 131 for how to configure the access level. 9.1 How to display the setup menu 1. Display the “Live” page. ( ® page 7) 2. Click the [[...]

→ The setup menu will be displayed. Refer to page 45 for further information about this menu. 42 Operating Instructions 9 Display the setup menu from a PC[...]

9.2 How to operate the setup menu AB Menu buttons Setup page 1. Click the desired button in the frame on the left of the window to display the respective setup menu. When there are tabs at the top of the “Setup” page displayed in the frame on the right of the window, click the desired tab to display and configure the setting items relating to t[...]

When completing the setting items in field A , click the [Set] button ( B ) below field ( A ). The edited settings in field A will not be applied unless the [Set] button ( B ) below field ( A ) is clicked. In the same manner as above, click the [Set] button ( D ) below field C when completing the setting items in field C . 44 Operating Instructions[...]

9.3 About the setup menu window A B C D F G H I J E K L N O M [Setup] button Display the “Setup” page. [Live] button Display the “Live” page. [Basic] button Displays the “Basic” page. The basic settings such as time and date and camera title, and the settings relating to the SD memory card ( SW559 SW559 SP509 SP509 SF549 SF549 SF539 SF5[...]

[Advanced view] button Displays the “Advanced view” page. The settings relating to cropping and picture in picture (PiP) can be configured on the “Advanced view”. ( ® page 125) [User mng.] button Displays the “User mng.” page. The settings relating to the authentication such as users and PCs restrictions for accessing the camera can be[...]

10 Configure the basic settings of the camera [Basic] The basic settings such as camera title, time and date, SD memory card and the logs can be configured on the “Basic” page. The “Basic” page has 3 tabs; the [Basic] tab, the [SD memory card] tab SW559 SW559 SP509 SP509 SF549 SF549 SF539 SF539 , and the [Log] tab SW559 SW559 SP509 SP509 SF[...]

IMPORTANT • Use an NTP server when the more accurate time & date setting is required for the system operation. ( ® page 138) [Time display format] Select the time display format from “24h”, “12h” and “Off”. Enter the current hour reflecting this setting when entering the current time and date for “Date/time”. To hide time and[...]

[OSD] - [Position] Select the position where the time and date and a character string to be displayed on the image of the “Live” page. • Upper left: The above information will be displayed at the upper left corner of the main area on the “Live” page. • Lower left: The above information will be displayed at the lower left corner of the m[...]

Note • Depending on the network environment, notification may not be provided in real time. [Alarm status reception port] When selecting “Real time” for “Alarm status update mode”, designate a port number to which the status change notification is to be sent. • Available port number: 1 - 65535 • Default: 31004 The following port numbe[...]

10.2 Configure the settings relating to the SD memory card [SD memory card] (WV-SW559/ WV-SP509/WV-SF549/WV-SF539) Click the [SD memory card] tab on the “Basic” page. ( ® page 41, page 43) The settings relating to the SD memory card can be configured on this page. Operating Instructions 51 10 Configure the basic settings of the camera [Basic][...]

SD memory card [SD memory card] Select “Use” or “Not use” to determine whether or not to use the SD memory card. • Default: Use 52 Operating Instructions 10 Configure the basic settings of the camera [Basic][...]

IMPORTANT • Select “Not use” when operating without an SD memory card. • When the setting is changed between “Use” and “Not use” while another user is during operation, the operation will be canceled. • Before removing the SD memory card from the camera, it is necessary to select “Not use” first. • After inserting the SD mem[...]

• When the selection for “Recording format ” is changed to “H.264(1)” or “H.264(2)”, the setting of “Save logs” (the [Log] tab on the “Basic” page ® page 68) is changed together. • When “H.264(1)” or “H.264(2)” is selected for “Recording format”, alarm images are saved in accordance with the settings of “Pre a[...]

Note • The overwrite setting will be as follows according to the “Save trigger” setting. • FTP error: Will not be overwritten. • Alarm input: Will be overwritten. • Manual, Schedule: Can be determined by selecting “On” or “Off” for “Overwrite”. JPEG recording This setting is available only when “JPEG” is selected for “[...]

1280x960/VGA/QVGA When “3 mega pixel [4:3]” is selected for “Image capture mode” 2048x1536 fix • Default: 640x360 Note • When “FTP error” is selected for “Save trigger”, images will be saved with the image capture size selected on the [FTP img. trans.] tab of the “Network” page. • When “H.264(1)” or “H.264(2)” is s[...]

64kbps/ 128kbps/ 256kbps/ 384kbps/ 512kbps/ 768kbps/ 1024kbps/ 1536kbps/ 2048kbps/ 3072kbps/ 4096kbps • Default: 1536kbps [Image quality] Select the quality for H.264 images to be recorded from the following. Low(Motion priority)/ Normal/ Fine(Image quality priority) • Default: Normal Note • When “Constant bit rate” is selected for “Rec[...]

– Save/obtain images recorded using the SD memory recording function of Panasonic network disk recorder – Play/download images on the SD memory card • When an SD memory card is formatted while another user is in operation, the operation will be canceled. • It is impossible to access the SD memory card during the process of formatting. • A[...]

10.3 Access copy images saved on the SD memory card onto the PC [SD memory card images] (WV-SW559/WV-SP509/WV-SF549/WV-SF539) Click the [SD memory card] tab on the “Basic” page. ( ® page 41, page 43) The following are descriptions of how to copy images saved on the SD memory card onto the PC. It is necessary in advance to select “Allow” fo[...]

Possible number of JPEG images that can be saved on the SD memory card (as indications) IMPORTANT • The numbers on the following table are just indications. They are not actual numbers of images that can be saved on the SD memory card. Numbers will differ according to photographic subject to be saved. Note • All values are approximate. Image ca[...]

Image capture size: 1920x1080 Capacity of SD memory card Image quality 0 Super fine 1 Fine 2 3 4 64 GB 89,600 115,200 147,200 160,000 192,000 32 GB 44,800 57,600 73,600 80,000 96,000 16 GB 22,400 28,800 36,800 40,000 48,000 8 GB 11,200 14,400 18,400 20,000 24,000 4 GB 5,600 7,200 9,200 10,000 12,000 2 GB 2,800 3,600 4,600 5,000 6,000 1 GB 1,400 1,8[...]

Image capture size: 1280x960 Capacity of SD memory card Image quality 0 Super fine 1 Fine 2 3 4 64 GB 128,000 160,000 192,000 224,000 256,000 32 GB 64,000 80,000 96,000 112,000 128,000 16 GB 32,000 40,000 48,000 56,000 64,000 8 GB 16,000 20,000 24,000 28,000 32,000 4 GB 8,000 10,000 12,000 14,000 16,000 2 GB 4,000 5,000 6,000 7,000 8,000 1 GB 2,000[...]

Image capture size: 1280x720 Capacity of SD memory card Image quality 0 Super fine 1 Fine 2 3 4 64 GB 135,600 204,800 256,000 281,600 332,800 32 GB 76,800 102,400 128,000 140,800 166,400 16 GB 38,400 51,200 64,000 70,400 83,200 8 GB 19,200 25,600 32,000 35,200 41,600 4 GB 9,600 12,800 16,000 17,600 20,800 2 GB 4,800 6,400 8,000 8,800 10,400 1 GB 2,[...]

Image capture size: VGA Capacity of SD memory card Image quality 0 Super fine 1 Fine 2 3 4 64 GB 320,000 448,000 512,000 576,000 640,000 32 GB 160,000 224,000 256,000 288,000 320,000 16 GB 80,000 112,000 128,000 144,000 160,000 8 GB 40,000 56,000 64,000 72,000 80,000 4 GB 20,000 28,000 32,000 36,000 40,000 2 GB 10,000 14,000 16,000 18,000 20,000 1 [...]

Image capture size: 640x360 Capacity of SD memory card Image quality 0 Super fine 1 Fine 2 3 4 64 GB 384,000 563,200 665,600 716,800 819,200 32 GB 192,000 281,600 332,800 358,400 409,600 16 GB 96,000 140,800 166,400 179,200 204,800 8 GB 48,000 70,400 83,200 89,600 102,400 4 GB 24,000 35,200 41,600 44,800 51,200 2 GB 12,000 17,600 20,800 22,400 25,6[...]

Image capture size: QVGA Capacity of SD memory card Image quality 0 Super fine 1 Fine 2 3 4 64 GB 768,000 832,000 864,000 896,000 960,000 32 GB 384,000 416,000 432,000 448,000 480,000 16 GB 192,000 208,000 216,000 224,000 240,000 8 GB 96,000 104,000 108,000 112,000 120,000 4 GB 48,000 52,000 54,000 56,000 60,000 2 GB 24,000 26,000 27,000 28,000 30,[...]

Image capture size: 320x180 Capacity of SD memory card Image quality 0 Super fine 1 Fine 2 3 4 64 GB 921,600 1,049,600 1,126,400 1,152,000 1,228,800 32 GB 460,800 524,800 563,200 576,000 614,400 16 GB 230,400 262,400 281,600 288,000 307,200 8 GB 115,200 131,200 140,800 144,000 153,600 4 GB 57,600 65,600 70,400 72,000 76,800 2 GB 28,800 32,800 35,20[...]

10.4 Configure the settings relating to the logs [Log] (WV-SW559/WV-SP509/WV-SF549/WV-SF539) Click the [Log] tab on the “Basic” page. ( ® page 41, page 43) The settings relating to the log list can be configured in this section. Alarm Settings for the alarm log list can be performed. [Save logs] Select “On” or “Off” to determine whethe[...]

Note • When “Recording format” is set to “H.264(1)” or “H.264(2)”, “Save logs” is set to “On” or “Off” depending on the setting of “Save trigger”. • Schedule saving is available only when “H.264(1)” or “H.264(2)” is selected for “Recording format”. FTP error Perform the settings for the FTP error log list[...]

10.4.1 How the logs and images are saved depending on the settings for “Alarm” [Log] tab [SD memory card] tab Logs and associated images Alarm: Save logs SD memory card Save trigger On Use Alarm input • Logs: Up to 5,000 logs will be kept. When more than 5,000 event logs are filed, the older event logs will be overwritten by the newer event l[...]

10.4.2 How the logs and images are saved depending on the settings for “Manual/Schedule” [Log] tab [SD memory card] tab Logs and associated images Manual/ Schedule: Save logs SD memory card Save trigger Overwrite On Use Manual/ Schedule On • Logs: Up to 5,000 logs will be kept. When more than 5,000 logs are filed, the older logs will be overw[...]

[Log] tab [SD memory card] tab Logs and associated images Manual/ Schedule: Save logs SD memory card Save trigger Overwrite Off Use Manual/ Schedule On • Logs: Will not be saved. • Images: Will be saved. When the remaining capacity of the SD memory card becomes insufficient, the older images will be overwritten by the newer images. *To display [...]

10.4.3 How the logs and images are saved depending on the settings for “FTP error” [Log] tab [SD memory card] tab Logs and associated images FTP error: Save logs SD memory card Save trigger On Use FTP error • Logs: Up to 5,000 logs will be kept. When more than 5,000 logs are filed, no log will be filed newly anymore. Even when available capac[...]

11 Configure the settings relating to images and audio [Image/Audio] The settings relating to JPEG and H.264 images such as the settings of image quality, audio, etc. can be configured on this page. The “Image/Audio” page has 3 tabs; the [JPEG/H.264] tab, the [Image quality] tab and the [Audio] tab. 11.1 Configure the settings relating to the i[...]

11.2 Configure the settings relating to JPEG images [JPEG/H.264] Click the [JPEG/H.264] tab on the “Image/Audio” page. ( ® page 41, page 43) JPEG Configure the settings such as “Refresh interval (JPEG)*”, “Image capture size” and “Image quality” on this section. Refer to page 77 for further information about the settings relating t[...]

• Default:1920x1080 [Image quality] Select the image quality of JPEG images displayed initially on the “Live” page. • Default: Quality1 [Image quality setting] Select two types of image quality of JPEG images for each image capture size. 0 Super fine/ 1 Fine/ 2/ 3/ 4/ 5 Normal/ 6/ 7/ 8/ 9 Low • Default: – Quality1: 5 Normal – Quality2[...]

11.3 Configure the settings relating to H.264 images [JPEG/H.264] Click the [JPEG/H.264] tab on the “Image/Audio” page. ( ® page 41, page 43) Operating Instructions 77 11 Configure the settings relating to images and audio [Image/Audio][...]

Configure the settings relating to H.264 image such as “Max bit rate (per client)”, “Image capture size ”, “Image quality”, etc. in this section. Refer to page 75 for the settings relating to JPEG images. 78 Operating Instructions 11 Configure the settings relating to images and audio [Image/Audio][...]

H.264(1)/H.264(2) [H.264 transmission] Select “On” or “Off” to determine whether or not to transmit H.264 images. • On: Transmits H.264 images. • Off: Does not transmit H.264 images. • Default: On Note • When “3 mega pixel [4:3]” is selected for “Image capture mode”, only “H.264(1)” is available. • When “On” is sel[...]

[Transmission priority] Select a transmission priority for H.264 images from the following. • Constant bit rate: H.264 images will be transmitted with the bit rate selected for “Max bit rate (per client) *”. • Frame rate: H.264 images will be transmitted with the frame rate selected for “Frame rate*”. • Best effort: In accordance with[...]

• Default: Normal Note • When “Constant bit rate” or “Best effort” is selected for “Transmission priority”, this setting is available. [Refresh interval] Select an interval (I-frame interval; 0.2 - 5 seconds) to refresh the displayed H.264 images. If using under a network environment with frequent error occurrences, shorten the refr[...]

[Multicast port] *2 Enter the multicast port number (used to transmit images from the camera). • Available port number: 1024 - 50000 (Only even numbers are available.) • Default: 37004 Note • When audio is transmitted from the unit, the port number to be used will be the multicast port number plus “1000”. [Multicast TTL/HOPLimit] *2 Enter[...]

11.4 Configure the settings relating to image adjust, focus, back focus, extra optical zoom, privacy zone, VIQS, and lens distortion compensation [Image quality] Click the [Image quality] tab on the “Image/Audio” page. ( ® page 41, page 43) When the [Setup>>] button of each setting item is clicked, the detailed settings menu will be disp[...]

[Extra optical zoom] Click the [Setup>>] button to display the setup menu that can configure the settings relating to extra optical zoom. The setup menu will be displayed in a newly opened window. ( ® page 96) [Privacy zone] Click the [Setup>>] button to display the setup menu that can configure the settings relating to the privacy zon[...]

The settings relating to image quality can be configured with the setup menu displayed in a newly displayed window. When the values are changed, the changed values will be applied to the currently displayed image on the [Image quality] tab. [Super Dynamic(SD)] Select “On” or “Off” to determine whether or not to activate the super dynamic fu[...]

• On: The super dynamic function will work. • Off: The super dynamic function will not work. • Default: Off Note • When the following are observed depending on the light condition, select “Off” for “Super Dynamic(SD)”. – When flickering appears or the color changes on the screen – When noise appears in the brighter area on the s[...]

Note • When “Off” is selected for “Super Dynamic(SD)”, the interactive control with face detection is unavailable. [Adaptive black stretch] Select “On” or “Off” to determine whether or not to activate the darkness compensation function. The darkness compensation function can make darker parts of images brighter by digital image pr[...]

SP509 SP509 • Select “ELC” when using a lens with fixed iris or manual iris. [AGC] Select a method of gain adjustment from the following. • On(High)/ On(Mid)/ On(Low): When the luminance of the subject becomes darker, gain will be automatically increased and screen will become brighter. “High”, “Mid” and “Low” are indications of[...]

• High: Switches from the color mode to the black & white mode when the ambient brightness (illuminance) of the camera is approx. 6 lx or less. • Low: Switches from the color mode to the black & white mode when the ambient brightness (illuminance) of the camera is approx. 2 lx or less. • Default: High [Dwell time] SW559 SW559 SP509 SP[...]

When the cursor is moved in the “+” direction, the colors will become thicker. When the cursor is moved in the “-” direction, the colors will be thinner. Click the [Reset] button to reset the color to the default. • Default: 128 [Aperture level] Adjust the aperture level (outline compensation). Images will be sharper when the cursor is mo[...]

1. Display the “Image adjust” setup menu. ( ® page 83) Operating Instructions 91 11 Configure the settings relating to images and audio [Image/Audio][...]

2. Click the [Start] button of “Mask area”. → Borders will appear and the image displayed on the [Image quality] tab will be divided into 48 (6x8). 92 Operating Instructions 11 Configure the settings relating to images and audio [Image/Audio][...]

3. Click the divided areas to be masked. → The clicked areas will be masked and will become white. To cancel masking, click the area again. 4. Click the [End] button after completing masking areas. → The borders on the image displayed on the [Image quality] tab will disappear. IMPORTANT • The mask area may move out of alignment when the JPEG/[...]

11.5 Configure the focus setting (“Focus” setup menu) (WV-SW559/WV-SW558/WV-SF549/ WV-SF548/WV-SF539/WV-SF538) Click the [Setup>>] button of “Focus” on the [Image quality] tab of the “Image/Audio” page. ( ® page 83) Adjust the focus setting by moving the lens focus to the appropriate position. Manual and auto adjustments are avai[...]

11.6 Configure the back focus setting (“Back focus” setup menu) (WV-SP509/WV-SP508) Click the [Setup>>] button of “Back focus” on the [Image quality] tab of the “Image/Audio” page. ( ® page 83) The focus is adjusted by moving the MOS sensor in the camera to the optimal position. Manual and auto adjustments are available. The auto[...]

11.7 Adjust the angular field of view using the extra optical zoom function Click the [Setup>>] button of “Extra optical zoom” on the [Image quality] tab of the “Image/Audio” page. ( ® page 83) It is possible to adjust the angular field of view using the extra optical zoom function. • : Click this button to adjust the zoom ratio to[...]

11.8 Configure the settings relating to the privacy zone (“Privacy zone” setup menu) Click the [Setup>>] button of “Privacy zone” on the [Image quality] tab of the “Image/Audio” page. ( ® page 83) When there is a zone that you do not want to display, set the zone as a privacy zone not to be displayed. Up to 2 privacy zones can be[...]

• After configuring the privacy zone, the privacy zone may move out of alignment when “Extra optical zoom” is configured. Make sure to check the privacy zone after configuring “Extra optical zoom”. 98 Operating Instructions 11 Configure the settings relating to images and audio [Image/Audio][...]

11.9 Configure the VIQS setting Click the [Setup>>] button of “VIQS” on the [Image quality] tab of the “Image/Audio” page. ( ® page 83) VIQS is an abbreviation of Variable Image Quality on Specified area and is a feature that enables you to change the images of a specified area. It is possible to enhance the image quality of the spec[...]

IMPORTANT • After the VIQS setting is set to “On”, the VIQS area may move out of alignment when the JPEG/H.264 “Image capture mode” setting is changed. Make sure to check the VIQS setting after changing the “Image capture mode” setting. • After configuring the VIQS area, the VIQS area may move out of alignment when “Extra optical [...]

11.10 Configure the VIQS area The VIQS area is specified by following the steps below. 1. Drag the mouse on the screen to specify the area (up to 2 areas). → The specified area is set to area “1(White)”, and the outline is displayed. The areas are set in the area number order from number 1. The color next to the area number show the color of [...]

11.11 Configure the settings relating to lens distortion compensation Click the [Setup>>] button of “Lens distortion compensation” on the [Image quality] tab of the “Image/Audio” page. ( ® page 83) Distortion correction can be performed using lens distortion compensation. The amount of compensation performed can be adjusted. Note •[...]

11.12 Configure the settings relating to audio [Audio] (WV-SW559/WV-SP509/WV-SF549/ WV-SF539) Click the [Audio] tab on the “Image/Audio” page. ( ® page 41, page 43) The settings relating to audio can be configured on this page. Note • Images and audio will not be synchronized. Therefore, images and audio may not always match. • Audio may b[...]

[Audio encoding format] Select the audio encoding format from G.726 and G.711. • Default: G.726 Note • G.711 is available only when “Mic input” is selected for “Audio transmission/reception”. [Audio bit rate] Select “16kbps” or “32kbps” for the audio bit rate used to transmit/receive audio data. • Default: 32kbps Note • When[...]

Note • When a shorter interval is selected, the delay time will be shorter. When a longer interval is selected, audio interruption may be diminished even though the delay time will be longer. Select the interval according to the network environment. • Audio may temporarily be interrupted and noise may be heard when multiple users are accessing [...]

12 Configure the multi-screen settings [Multi-screen] The cameras from which images are to be displayed on a multi-screen can be registered on the “Multi-screen” page. ( ® page 41, page 43) [IP address] Enter the IP address or the host name of the camera to be used for the multi-screen. 4 cameras can be registered as a group and up to 4 groups[...]

– Example when entering an IPv6 address: http://[2001:db8:0:0:0:0:0:1]:8080 • Available number of characters: 1 - 128 characters To access the cameras using the HTTPS protocol, enter as follows: Example of entry: https://192.168.0.10/ IMPORTANT • When accessing the camera using the HTTPS protocol, install the security certificate of the camer[...]

13 Configure the alarm settings [Alarm] The settings relating to alarm occurrences such as settings for the alarm action at an alarm occurrence, the VMD area settings, and the alarm occurrence notification can be configured on this page. The “Alarm” page has 3 tabs; the [Alarm] tab, the [VMD area] tab and the [Notification] tab. 13.1 Configure [...]

• AUX output: AUX output will be supplied. The [AUX] buttons will be displayed on the “Live” page. • Default: Off Note • AUX is a camera terminal that allows users to operate (Open/Close) arbitrarily from the “Live” page. For example, an operator can remotely control lights in a place where the camera is installed by connecting the te[...]

Alarm image [FTP >>] When “FTP >>” is clicked, the [FTP] tab of the “Server” page will be displayed. ( ® page 137) [Alarm image FTP transmission] Select “On” or “Off” to determine whether or not to transmit the alarm image to the FTP server. • Default: Off [Directory name] Enter the directory name where the alarm imag[...]

[Image capture size] Select the capture size of images to be transmitted to the FTP server, images to be attached to the alarm E-mail, or images to be saved to the SD memory card. When “2 mega pixel [16:9]” is selected for “Image capture mode” SW559 SW559 SP509 SP509 SF549 SF549 SF539 SF539 : 1920x1080/640x360/320x180 SW558 SW558 SP508 SP50[...]

H.264 recording (SD memory card) [Pre alarm] Determine whether or not to perform the pre alarm recording. When “Use” is selected, approx. 1 MB image data is always saved during the pre alarm recording. Use/ Not use • Default: Not use [Post alarm (recording) duration] Set the duration to save image data on the SD memory card after an alarm occ[...]

• Pulse: When an alarm is detected, the alarm output terminal will be in the state to the “Trigger output” setting for the period set for “Pulse width”. When the alarm occurrence indication button is clicked, the alarm output terminal will return to the normal state. • Default: Latch [Trigger output] Select “Open” or “Close” to [...]

Note • AUX is a camera terminal that allows users to operate (Open/Close) arbitrarily from the “Live” page. For example, an operator can remotely control lights in a place where the camera is installed by connecting the terminal to the light controller. 13.6 Configure the VMD settings [VMD area] Click the [VMD area] tab on the “Alarm” pag[...]

• The motion detection function is not the dedicated function to prevent thefts, fires, etc. We are not responsible for any accidents or damages occurring in case. [Area] When selecting a VMD area in the screen, it will be numbered as area 1. (Subsequent areas will be numbered in the order of selection.) [Status] Select “On” or “Off” to d[...]

• Default: 1 [Detection sensitivity] Adjust the sensitivity of motion detection in the VMD area using the slider. The settings can be configured for each area individually. The larger the value is set, the higher the sensitivity level becomes. The current value (1 (low) - 15 (high)) will be displayed below the slider. • Default: 8 [Delete] butt[...]

1. Set the video motion detection area by dragging the mouse on the screen. → The designated area will become the VMD area “1(White)” and the outline will be displayed. When 2 - 4 VMD areas are set, each area will be numbered in order. The areas will be identified by the respective outline colors. The “Status” of the outline to be set for[...]

5. To delete the VMD area, click the [Delete] button corresponding to the area to be deleted. → The outline of the respective VMD area will disappear. 6. Click the [Set] button. → The edited settings will be applied. 13.7 Configuration of the settings relating to the E-mail notification [Notification] Click the [Notification] tab on the “Alar[...]

[Alarm image attachment] Select “On” or “Off” to determine whether or not to attach an image to the E-mail to be sent when an alarm is detected. • Default: Off Note • The settings for “Image capture size” of the “Alarm image ” section on the [Alarm] tab ( ® page 109) will be applied to the size of the image to be attached. • [...]

The settings relating to Panasonic alarm protocol can be configured in this section. Panasonic alarm protocol notification [Panasonic alarm protocol] Select “On” or “Off” to determine whether or not to provide notification by Panasonic alarm protocol according to the settings for the “Alarm” and “Diag.” checkboxes of “Destination [...]

[Retry times] Select a retry time for the Panasonic alarm protocol. • Available range: 0-30 • Default: 2 Destination of notification [Address 1] - [Address 8] Enter the destination IP address or host name of the Panasonic alarm protocol from the following. Up to 8 destination server addresses can be registered. • [Alarm] checkbox: When the ch[...]

14 Configure the setting relating to the image recognition [Advanced func.] The setting relating to the XML notification and the face detection can be configure on the “Advanced func.” page. The “Advanced func.” page has 2 tabs; the [XML notification] tab and the [Face detection] tab. 14.1 Configure the settings relating to the XML notifica[...]

• Face data Detection info.(Original)/Detection info.(Advanced) Default: Detection info.(Original) [Notification interval] Select the notification interval. • Face data 1s/2s/3s/4s/5s/6s/10s/15s/20/s/30s/1min Default: 1s Note • When [Notification data] is set to “Detection info.(Original)”, the [Notification interval] can only be set to ?[...]

IMPORTANT • The face detection function shall not guarantee the detection of faces in an image. The face detection accuracy varies with imaging conditions. Face detection [Face detection] Determine whether or not to enable the face detection function. • On: Information about the face detection frame will be attached and the test frame will be d[...]

15 Configure the settings related to advanced view [Advanced view] Settings related to cropping and picture in picture (PiP) can be configured on the “Advanced view” page. The “Advanced view” page has 2 tabs; the [Cropping] tab, and the [PiP] tab. 15.1 Configure the settings relating to cropping [Cropping] Click the [Cropping] tab on the ?[...]

Cropping area setting Full image display Displays the full camera angle image. Cropping outline Displays the set cropping area. Up to 4 areas can be set. When set, numbers are automatically assigned and displayed on the top left of the cropping area. When setting an area, the selected area is outlined in red. Other areas are outlined in white. A cr[...]

The settings related to picture in picture can be configured on this page. [Picture in picture mode] Select a picture in picture mode from the following settings. Off: Images are not combined. Live: Always combines images according to “Picture in picture setting”. Alarm trigger 1: Images are combined according to “Picture in picture setting?[...]

Note • When the picture in picture function is used, combined JPEG and H.264 images with the following image capture sizes are transmitted. – When “2 mega pixel [16:9]” is selected for “Image capture mode”: 1920x1080 – When “1.3 mega pixel [16:9]” is selected for “Image capture mode”: 1280x720 – When “1.3 mega pixel [4:3]?[...]

Upper left/Lower left/Upper right/Lower right • Default: Lower right [Display size of sub image] Select a sub image display size from the following settings. Large: The sub image is displayed at a size 1/3 of the width of the main screen. Small: The sub image is displayed at a size 1/4 of the width of the main screen. • Default: Large [Display [...]

[Preview screen >>] button You can check the configured picture in picture image with a still image. Note • In order to check the picture in picture image in the preview screen, “Live” must be selected for “Picture in picture mode”. IMPORTANT • Settings will not be applied if the [Set] button is not clicked. • The picture in pic[...]

16 Configure the settings relating to the authentication [User mng.] The settings relating to the authentication such as users and PCs restrictions for accessing the camera with a PC or cellular phone/mobile terminal can be configured on the “User mng.” page. The “User mng.” page has 3 tabs; the [User auth.] tab, the [Host auth.] tab and th[...]

Note • When the [Authentication] setting has been changed, close the web browser, and then access the camera again. • For other devices such as network disk recorders, unless otherwise stated, Digest authentication is not supported. (As of December, 2011) [User name] Enter a user name. • Available number of characters: 1 - 32 characters • U[...]

The restriction settings of PCs (IP address) from accessing the camera can be configured on this page. [Host auth.] Select “On” or “Off” to determine whether or not to authenticate the host. • Default: Off [IP address] Enter the IP address of the PC to be allowed to access the camera. Host name cannot be entered for the IP address. Note ?[...]

The description below is the configuration of the priority stream that can transmit images without deteriorating the image quality and refresh interval even when multiple users access concurrently. Priority stream [Activation] Select “On” or “Off” to determine whether or not to use the priority stream. • Default: Off Note • When “On?[...]

0.1fps/ 0.2fps/ 0.33fps/ 0.5fps/ 1fps/ 2fps/ 3fps/ 5fps/ 6fps*/ 10fps*/ 12fps*/ 15fps*/ 30fps* • Default: 1fps Note • When “On” is selected for “H.264 transmission”, the transmission interval may be longer than the set value when any value with an asterisk (*) on the right is selected. [Image capture size] Select the image capture size [...]

17 Configure the settings of the servers [Server] The settings relating to the E-mail server, the FTP server and the NTP server can be configured on this page. The “Server” page has 3 tabs; the [E-mail] tab, the [FTP] tab and the [NTP] tab. 17.1 Configure the settings relating to the E-mail server [E-mail] Click the [E-mail] tab on the “Serve[...]

IMPORTANT • When entering the host name for “SMTP server address” or “POP server address”, it is necessary to configure the DNS settings on the [Network] tab of the “Network” page. ( ® page 141) [Authentication] • Type Select the authentication method to send E-mails from the following. – None: It is not necessary to clear any au[...]

[FTP server address] Enter the IP address or the host name of the FTP server. • Available number of characters: 1 - 128 characters • Available characters: Alphanumeric characters, the colon (:), the period (.), the underscore (_), and the hyphen (-). IMPORTANT • When entering the host name for “FTP server address”, it is necessary to conf[...]

IMPORTANT • Use an NTP server when the more accurate time & date setting is required for the system operation. [Time adjustment] Select the time adjustment method from the following. Time adjusted by the selected method will be used as the standard time of the camera. • Manual: Time set on the [Basic] tab on the “Basic” page will be use[...]

20, 21, 23, 25, 42, 53, 67, 68, 69, 80, 110, 161, 162, 443, 995, 10669, 10670 [Time adjustment interval] Select an interval (1 - 24 hours: in 1 hour intervals) of synchronization with the NTP server. • Default: 1h [Time zone] Select a time zone corresponding to the location where the camera is in use. • Default: (GMT) Greenwich Mean Time: Dubli[...]

18 Configuring the network settings [Network] The network settings and the settings relating to DDNS (Dynamic DNS) and SNMP (Simple Network management Protocol) can be configured on the “Network” page. The “Network” page has 4 tabs; the [Network] tab, the [DDNS] tab, the [SNMP] tab and the [FTP img. trans.] tab. 18.1 Configure the network s[...]

IPv4 network [Network Settings] Select the method of how to configure the IP address from the following. • Static: The IP address is configured by entering manually on “IP address(IPv4)”. • DHCP: The IP address is configured using the DHCP function. • Auto(AutoIP): The IP address is configured using the DHCP function. When the DHCP server[...]

Note • When “Auto(AutoIP)” is selected and the IP address cannot be obtained from the DHCP server, an IP address not used in the same network will be searched within 169.254.1.0 - 169.254.254.255. [IP address(IPv4)] When not using the DHCP function, enter the IP address of the camera. Do not enter an IP address already in use (for the PCs and[...]

configure IPv6 address including prefix information provided from the IPv6 compatible router. Refer to the manuals provided with the router for further information. [DHCPv6] Select “On” or “Off” to determine whether or not to use the IPv6 DHCP function. Configure the DHCP server not to assign the same IP addresses used for the other network[...]

UPnP This camera support UPnP (Universal Plug and Play). By using the UPnP function, it becomes possible to configure the following automatically. • Configuration of the port forwarding function of the router (However, a router supporting UPnP is required.) This configuration is useful when accessing the camera via the Internet, or from a cellula[...]

[CRT key generate] CRT key (SSL encryption key) used for the HTTPS protocol is generated. To generate the CRT key, click the [Execute] button to display “CRT key generate” dialog box. [Self-signed Certificate - Generate] The camera itself generates the security certificate used for the HTTPS protocol. (Self-signed certificate) To generate the s[...]

Note • The camera will restart after the connection setting is changed. • When using the self-signed certificate: If the camera is accessed using the HTTPS protocol for the first time, the warning window will be displayed. In this case, follow the instructions of the wizard to install the self-signed (security) certificate. ( ® page 156) • W[...]

• To access the camera via the Internet by connecting the camera to a router, it is necessary to assign a respective HTTP port number for each camera and address translation by using the port forwarding function of the router. For further information, refer to the operating instructions of the router in use. Router Internet (WAN) Cable modem XDSL[...]

18.2 Configure the HTTPS settings Click the [Network] tab on the “Network” page. ( ® page 41, page 43) The settings relating to the HTTPS protocol that can enhance the network security by encrypting the access to cameras on this page. The HTTPS settings will be configured in the following procedure. Generation of the CRT key (SSL encryption ke[...]

Note • To use the server certificate, you need to apply for the approval and the issue of server certificate by CA. • Either of the self-signed certificate or the server certificate is available. If both of them are installed, the server certificate will be used prior to the self-signed certificate. 18.2.1 Generation of the CRT key (SSL encrypt[...]

key. When the [ Apply] button is clicked on the “Previous CRT key ” dialog box, it is possible to replace the current CRT key with the previous one. 18.2.2 Generation of the self-signed certificate (security certificate) IMPORTANT • If the CRT key is not generated, it is impossible to generate the self-signed certificate. 1. Click the [Execut[...]

Item Description Available number of characters [Organizational Unit] Enter the unit name of the organization. (Omission is OK.) 64 characters [CRT key] Displays the key size and generation time & date of the current key. Note • The available characters for [Common Name], [State], [Locality], [Organization], [Organizational Unit] are 0-9, A-Z[...]

• When the [Delete] button is clicked, the generated self-signed certificate (security certificate) will be deleted. • When “HTTPS” is selected for “Connection”, it is impossible to delete the self-signed certificate. 18.2.3 Generation of CSR (Certificate Signing Request) IMPORTANT • If the CRT key is not generated, it is impossible t[...]

Item Description Available number of characters [CRT key] Displays the key size and generation time & date of the current key. Note • To use the server certificate, follow the requests from the CA about the information to be entered. • The available characters for [Common Name], [State], [Locality], [Organization], [Organizational Unit] are[...]

• When the [Confirm] button is clicked, the registered information of the installed server certificate will be displayed in the “CA Certificate - Confirm” dialog box. (Only “Organizational Unit” will be displayed with an asterisk (*).) • When the [Delete] button is clicked, the installed server certificate will be deleted. • When “H[...]

• When using the server certificate: In advance, install the root certificate and intermediate certificate on the browser in use. Follow the instructions of CA for how to obtain and install these certificates. • When the camera is accessed using the HTTPS protocol, the refresh interval and frame rate of images may be lower. • When the camera [...]

• When the camera access is open to the Internet, enter the address name or host name to access via the Internet for “Common Name”. In this case, the security alert window will be displayed each time the camera is locally accessed, even if the security certificate is installed. • When the security certificate is properly installed, a key ic[...]

3. Click “Certificate Error” over the URL, and click “View certificates”. 158 Operating Instructions 18 Configuring the network settings [Network][...]

4. Click “Install Certificate...”. Note • If [Install Certificate...] is not displayed, close Internet Explorer once, and select [Run as Administrator] to launch Internet Explorer again. Click [Start] ® [All Programs] ® right click [Internet Explorer] ® click [Run as Administrator]. Operating Instructions 159 18 Configuring the network set[...]

5. Click “Next” displayed on “Certificate Import Wizard”. 6. Select “Place all certificates in the following store”, and click “Browse...”. 160 Operating Instructions 18 Configuring the network settings [Network][...]

7. Select “Trusted Root Certificate Authorities”, and click “OK”. 8. Click “Next”. Operating Instructions 161 18 Configuring the network settings [Network][...]

9. Click “Finish”. 10. Click “Yes”. → When the import is successfully completed, the screen “The import was successful.” will be displayed. 162 Operating Instructions 18 Configuring the network settings [Network][...]

11. Click “OK”. → When the browser is restarted after the certificate is imported, “Certificate Error” will not be displayed. OS: Windows XP, Web browser: When using Internet Explorer 6 1. Access the camera using the HTTPS protocol. 2. Click “View Certificate”. Note • If this window is displayed when accessing a device other than th[...]

3. Click “Install Certificate...”. 4. Click “Next” according to the procedures displayed on the displayed on “Certificate Import Wizard”. 164 Operating Instructions 18 Configuring the network settings [Network][...]

5. Click “Finish”. Operating Instructions 165 18 Configuring the network settings [Network][...]

6. When the security alert window is displayed, click “Yes”. → When the import is successfully completed, the screen “The import was successful.” will be displayed. 7. Click “OK”. → When the browser is restarted after the certificate is imported, “Certificate Error” will not be displayed. 18.4 Configure the settings relating to [...]

It is possible to configure the settings for the “Viewnetcam.com” or Dynamic DNS Update (RFC2136 compliant). In most of the DNS services offered by providers, global addresses are not static but dynamic. Therefore, access to the camera via an old global address may be invalidated after a certain period of time. Either of the following services [...]

Global address is obtained via the URL (domain name). By entering the URL (including the domain name) on the web browser when accessing the camera via the Internet, the DNS server identifies the registered global address of router (or camera). Access using the current global address The identified global address is used for accessing the router (or[...]

[Access interval] Select the interval to access the “Viewnetcam.com” service server to check the IP address and the host name from the following. 10min/ 20min/ 30min/ 40min/ 50min/ 1h • Default: 1h 18.4.3 Procedure to register information for the “Viewnetcam.com” service 1. Select [Viewnetcam.com] for [DDNS] and click the [Set] button. ?[...]

• When “Expired” is displayed in the URL of “Viewnetcam.com” in the viewnetcam settings page or the status page, restart the camera after registering the “Viewnetcam.com” service. After restarting the camera, check that the registered URL is displayed in the URL of “Viewnetcam.com” of [Status] - [Viewnetcam.com] on the “Maintena[...]

18.4.6 When using “Dynamic DNS Update(DHCP)” [Host name] Enter the host name to be used for the Dynamic DNS Update service. • Available number of characters: 3 - 250 characters Enter in the form of “(host name). (domain name)”. • Available characters: Alphanumeric characters, the colon (:), the period (.), the underscore (_), and the hy[...]

• Available number of characters: 0 - 32 characters • Default: None (blank) [Location] Enter the name of the location where the camera is installed. • Available number of characters: 0 - 32 characters • Default: None (blank) [Contact] Enter the E-mail address or the phone number of the SNMP manager. • Available number of characters: 0 - 2[...]

FTP periodic image transmission [FTP >>] When “FTP >>” is clicked, the [FTP] tab of the “Server” page will be displayed. ( ® page 137) [FTP periodic image transmission] Select “On” or “Off” to determine whether or not to transmit images using the FTP periodic image transmission function. When “On” is selected, it is[...]

1s/ 2s/ 3s/ 4s/ 5s/ 6s/ 10s/ 15s/ 20s/ 30s/ 1min/ 2min/ 3min/ 4min/ 5min/ 6min/ 10min/ 15min/ 20min/ 30min/ 1h/ 1.5h/ 2h/ 3h/ 4h/ 6h/ 12h/ 24h • Default: 1s [Image capture size] Select the capture size of images to be transmitted from the following. When “2 mega pixel [16:9]” is selected for “Image capture mode” 640x360/320x180 When “1.[...]

1. Check the check box of the desired day of the week of “FTP image transmission schedule”. → The selected day of the week will be validated for the schedule. 2. To designate time, select the desired “hour” and “minute” from the pull-down menu. When not designating time, check the checkbox of “24h”. 3. Click the [Set] button after[...]

1. Uncheck the check box of the set day of the week. 2. Click the [Set] button after completing the settings. → The schedule of the selected day of the week is deleted. 176 Operating Instructions 18 Configuring the network settings [Network][...]

19 Configure the settings relating to the schedules [Schedule] On the “Schedule” page, it is possible to configure the settings relating to schedules as follows. • Alarm permission (Alarm input will be received only in the specified schedule.) • VMD permission (Video motion detection will be active only in the specified schedule.) • Acces[...]

Up to 5 schedules can be set. 1. Select an action to be assigned to the schedule from “Schedule mode”. “Off” is selected at the default. • Off: No action will be taken for the respective schedule. • Alarm permission: Alarm input (terminal alarm) will be received during the period of the schedule. • VMD permission: The video motion det[...]

• Access permission: Users whose access level is set to 2 and 3 on the “User auth.” tab ( ® page 131) can access the camera only in the period of schedule. • H.264 recording SW559 SW559 SP509 SP509 SF549 SF549 SF539 SF539 : The SD recording will be performed at the designated time in the schedule. Note • Select “On” for “User auth.[...]

20 Maintenance of the camera [Maintenance] System log check, firmware upgrade, status check and initialization of the setup menu can be performed on this page. The “Maintenance” page has 4 tabs; the [System log] tab, the [Upgrade] tab, [Status] tab and the [Default reset] tab. 20.1 Check the system log [System log] Click the [System log] tab of[...]

20.2 Upgrade the firmware [Upgrade] Click the [Upgrade] tab of the “Maintenance” page. ( ® page 41, page 43) The current firmware can be checked and upgraded to the latest version on this page. Contact the dealer for further information about the firmware upgrade. [Model no.], [MAC address], [Serial no.], [Firmware version], [IPL version], [HT[...]

4. Click the [Execute] button. → The confirmation window will be displayed. When “Do not reset the settings to the default after the upgrade.” is selected, the confirmation window will not be displayed. IMPORTANT • After completing the upgrade, delete temporary internet files. ( ® page 189) • Upgrade the firmware using a PC in the same s[...]

• Status: The registration status for the “Viewnetcam.com” will be displayed. • Personal(Camera) URL: The URL of the camera registered for “Viewnetcam.com” will be displayed. [UPnP] • Port number(HTTP), Port number(HTTPS): The port number that is set for UPnP port forwarding will be displayed. • Status: The port forwarding status wi[...]

Note • To initialize the network settings ( ® page 141), turn off the power of the camera, then turn on the power again while holding down the [INITIAL SET] button on the unit, and keep the [INITIAL SET] button held down for about 5 seconds. Wait about 3 minutes after releasing the button. The camera will start up and the settings including the [...]

21 About the displayed system log Error indications relating to SMTP Category Indication Description POP3 server error Authentication error. • Entered user name or password may be incorrect. Check if the E-mail settings are configured correctly. Failed to find the POP3 server. • The IP address of the server may be incorrect. Check if the IP add[...]

Category Indication Description Internal error Undefined error. • An error occurred in the FTP function. Check if the FTP settings are configured correctly. Error indications relating to “Viewnetcam.com” Category Indication Description Viewnetcam.com server error Failed to resolve the Viewnetcam.com server address from DNS. • The designated[...]

Error indications relating to NTP Category Indication Description Connection error No response from the NTP server. • The IP address of the server may be incorrect. Check if the IP address of the server is configured correctly. • The NTP server may be down. Ask the network administrator. Internal error Undefined error. • An error occurred in [...]

Error indications relating to Panasonic alarm protocol notification Category Indication Description Panasonic alarm protocol notification error Failed to find destination of notification. • The IP address of the destination of notification may be incorrect. Check if the IP address of the destination of notification is configured correctly. • Th[...]

22 Troubleshooting Before asking for repairs, check the symptoms with the following table. Contact your dealer if a problem cannot be solved even after checking and trying the solution in the table or a problem is not described below. Symptom Cause/solution Reference pages Cannot access from the web browser. • Is the LAN cable (category 5 or bett[...]

Symptom Cause/solution Reference pages Cannot access from the web browser. • Is the same IP address provided to other devices? Are there contradictions between the address and the network subnet to be accessed? When the camera and the PC are connected in the same subnet: Are the IP addresses of the camera and the PC set in a common subnet? Or is [...]

Symptom Cause/solution Reference pages • Are you accessing the camera using the local address (the IP address used in a local network)? When accessing the camera, use the global address (or the URL registered in the DDNS service) and the port number of the camera as the IP address to be used in the Internet. 142 143 166 Cannot access the camera v[...]

Symptom Cause/solution Reference pages • Is the SSL encryption method different from that of the camera? Select “HTTP” (Do not select “HTTPS”) for “HTTPS” - “Connection” on the “Network” page - the [Network] tab, and access the camera again. 145 • Did you access “http://” while using the HTTPS function? To use the HTTPS [...]

Symptom Cause/solution Reference pages No image is displayed. • Is the viewer software installed on the PC? Install the viewer software on a PC. 3 • Is the version of DirectX ® 9.0c or later? Check the version of DirectX as follows. 1. Select “Run...” from the start menu of Windows. 2. Enter “dxdiag” in the displayed dialog box and cli[...]

Symptom Cause/solution Reference pages No image is displayed (or too dark). • Is the brightness setting set at an appropriate level? Click the [Normal] button of [Brightness]. 10 Images are displayed washed out. • Is the brightness setting set at an appropriate level? Click the [Normal] button of [Brightness]. 10 Flicker appears on the screen. [...]

Symptom Cause/solution Reference pages The alarm occurrence indication button, the [AUX] buttons and the SD recording status indicator* on the “Live” page do not display the current status in real time. * SW559 SW559 SP509 SP509 SF549 SF549 SF539 SF539 • Is the viewer software installed on the PC? Confirm that the viewer software “Network C[...]

Symptom Cause/solution Reference pages When displaying H.264 images on two or more web browser windows, images from two or more cameras are displayed in sequence on a single browser window. • This may occur due to the display adapter and driver combination. When this has occurred, first update the driver of the display adapter to the latest versi[...]

Information Bar Depending on the OS installed on the PC, the following may occur. Follow the instructions below when the following has occurred. By performing the following solutions, other applications may not be affected. When using Internet Explorer 9.0: The “Information Bar” ( A ) expressed in the following symptom and solutions will be dis[...]

Symptom Cause/solution Reference pages The following message is displayed on the information bar. “This webpage wants to install the following add-on: `nwcv4Ssetup.exe' from `Panasonic System Networks Co.,Ltd.`.” (Internet Explorer 9) • Select [Install]. The “Security Warning” window will be displayed. Click the [Install] button on t[...]

23 Directory structure of drive B (WV-SW559/ WV-SP509/WV-SF549/WV-SF539) Drive B FTP ALARM 1 10101 1 10102 File name.01 0123 1 10101 12.01 1 10101 12.02 LOCAL PULL File name.01 1 10101 12.01 1 10101 12.02 00000000 00000000 M_ALARM 10000001 10000101 M _LOCA L 10000001 10000101 LOG Destination where images are to be saved by the SD memory recording f[...]