Patton electronic 2977 manual

DialFire 2977 Series Remote Access Ser ver User Manual Sales Office: +1 (301) 97 5-1000 Techni cal Su ppor t: +1 (301) 97 5-1007 E-mail: suppor t@patton.com URL: www .patton.com Part N umb er: 07M2977, Rev . B Revised : February 28, 2012[...]

Patton Electronics Company, Inc. 7622 Rickenb acker Drive Gaithersbur g, MD 20879 USA tel: +1 ( 301) 975-1 000 fax: +1 (301) 869 -9293 support: +1 (301 ) 975-1007 web: www.patt on.com e-mail: support@patton.c om Copyright © 2012, Patton El ectronic s Company. All rights reserv ed. The infor mation in this doc ument is subject to change without not[...]

3 Contents Compliance Information ............. ........... ............ ........... ........... ................. ............ ........... ........... ................. ......... 6 Radio and TV Int erference ....... ........... ................. ........... ........... ............ ........... ................. ..... ...... ........... ...........[...]

4 Model 2977 DialFire RAS User Manual Conte nts Introduction ................. ............ ........... ........... ................. ........... ............ ........... ........... .. ......... ...... ........... ............ . 38 Driver install ation for th e Windows 2000 operating system ................... ........... ........... ........... .[...]

5 Model 2977 DialFire RAS User Manual Conte nts 5 Using the V iewer .......... ...... ..... ......... ...... ...... ...... ........ ...... ...... ...... ........ ...... ...... ...... ......... . .... ...... ...... ...... ....... 49 About Patton View ................... ........... ........... ........... ............ ................. ........... .[...]

6 Compliance Information Radio and T V Inter ference The Model 2977 generates and u ses radio fr equency energy, and if not installed and used proper ly—that is, in strict a ccorda nce with the manuf acturer' s instru ctions— may cau se interf erence to r adio and televisi on recep - tion. The Model 2977 has been tested and found to comply[...]

7 Model 2977 DialFire RAS User Manual Complia nce Inf ormatio n you in advan ce. If you elect to do s o, you have the right to file a complaint with the FCC. If y ou have any trou - ble op erating t he Model 2977, pl ease co ntact Patt on Electro nics Tec hnical Sup port at +1 301-975 -1000. The telephone company may as k you to disconnect the equi[...]

8 Model 2977 DialFire RAS User Manual Complia nce Inf ormatio n FCC Part 68 C omplia nce Statement This equipment complies with Part 68 of FCC Rules. Please note the follow ing: 1. You are r equired to request service from the telepho ne company before you connect the RAS to a netw ork. When you request T1 Service, you must pro vide the teleph one [...]

9 About this user guide This gui de descr ibes inst alling a nd configur ing a Patt on Elec tronics Mod el 2977 Re mote Access Server (RAS). It provides: • An introd uction to your Patton prod uct, how to inst all, configure and use the Patton product and, if appli - cable, how to tro ubleshoot should yo u encounter a problem • Config uration e[...]

Prec aut ions 10 Model 2977 DialFire RAS User Manual About this user guide Precau tions Notes and ca ution s, wh ich hav e the fol lowin g mean ings, are used throughout this guide to help you become aware of potential RAS problems: Note Calls attention to impo rtant information. T ypographical con ventions used in this d ocument This section de sc[...]

Typographi cal conventions u sed in this document 11 Model 2977 DialFire RAS User Manual About this user guide Mouse conventi ons The following c onventions are used when describing mouse actions : Table 5. Mouse conventions Convention Meaning Left mouse button This button refers to the primary or leftmost mou se button (unless you have chan ged th[...]

12 Chapter 1 DialFire Model 2977 RAS Adapters Chapter cont ents Introduction ................. ............ ........... ........... ................. ........... ............ ........... ........... .. ......... ...... ........... ............ . 13 Model 2977 Di alFire RAS overview ..................... ........... ........... ............ ........[...]

Introduction 13 Model 2977 DialFire RAS User Manual 1 • D ialFire Model 297 7 RAS Adapter s Intr oduction The Patton DialFire Model 2977 family of DSP-base d RAS concentrato r adapters are designed for such ser ver- based applications as modem-pooling, re mote access, ad vanc ed fax , Worl d-Wid e Web a nd bra nch off ic e inte r - networking. Th[...]

Model 2977 DialFire RAS overview 14 Model 2977 DialFire RAS User Manual 1 • D ialFire Model 297 7 RAS Adapter s Model 29 77/B4 Dia lFire BRI RAS The Mo del 2977 Dial Fire BRI RAS (see figure 1) is the ultimate WAN adapter car d for use with BRI lines. It is designed to work in a standard PCI 2.1 slot (5.0 or 3.3 volts) and can terminate four BRI [...]

Supp ort ed Op erat ing Sy stem s 15 Model 2977 DialFire RAS User Manual 1 • D ialFire Model 297 7 RAS Adapter s Supported Operating Systems The Mode l 2977 Dial Fire RAS sup ports t he oper ating syst ems show n in table 6. Tabl e 6. S upport ed op erat ing syst ems Platfo rm Operating System Notes Microsoft (primary) Window s NT 4.0 Service Pac[...]

16 Chapter 2 Preparation Chapter cont ents Completing a confi guration worksheet ........... ........... ............ ........... ........... ................. ........... ....... ..... ........... .......17 DialFire Basic BRI Con figuration Wor ksheet ....... ........... ................. ........... ............ ........... ........... ..... ....[...]

Comple ting a c onfigur ation worksh eet 17 Model 2977 DialFire RAS User Manual 2 • Preparation Completi ng a configur ation wo rksheet The following worksheets are available for documentin g the line provisioning f or your RAS configuration: • DialFire B asic BRI Co nfiguration W orksheet (see page 18 ) • DialFire Channelized T1, Long-Haul C[...]

DialFi re Ba sic BRI Config urat ion Wor ksheet 18 Model 2977 DialFire RAS User Manual 2 • Preparation DialFire Basic BRI C onfiguration W orksheet Use the form below to gather the information that may be requir ed to co mplete the conf iguration o f your Dial - Fire RAS B4STU adapter within yo ur operating sys tem environment. Note Not all opera[...]

DialFire PTE Configuration W orksheet, Channelized T1, Long Haul (External T1) 19 Model 2977 DialFire RAS User Manual 2 • Preparation DialFire PTE C onfiguration W orksheet, Channelized T 1, Long Haul (External T1) Use the wo rksheet below to collect th e information that may be required to complete the configurati on of your DialFire PTE adapter[...]

DialFire Channelized T1, Short- Haul Configuration Worksheet 20 Model 2977 DialFire RAS User Manual 2 • Preparation DialFire Channeliz ed T1, S hort-Haul Conf iguration W orksheet Use the wo rksheet below to collect th e information that may be required to complete the configurati on of your DialFire PTE adapter within your operating system envir[...]

DialFire PTE ISDN E1 (Euro ISDN) Configuration Worksheet 21 Model 2977 DialFire RAS User Manual 2 • Preparation DialFire P TE ISDN E1 (Eur o ISD N) Con figuratio n W orksheet Use the wo rksheet below to collect th e information that may be required to complete the configurati on of your DialFire PTE adapter within your operating system environmen[...]

DialFir e PTE ISD N T1 (P RI), Lon g-Ha ul (Ex ternal T 1) Confi gura tion Work sheet 22 Model 2977 DialFire RAS User Manual 2 • Preparation DialFire PTE ISDN T1 (P RI), Long -Haul (E xternal T1) Configuration W orksheet Use the wo rksheet below to collect th e information that may be required to complete the configurati on of your DialFire PTE a[...]

DialFir e PTE ISD N T1 (P RI), Lon g-Ha ul (Ex ternal T 1) Confi gura tion Work sheet 23 Model 2977 DialFire RAS User Manual 2 • Preparation After completing the worksheet, go to chapter 3, “Installing the Model 2977 adapter” on page 26. Before You Install the DialFi re RA S B4ST Adapter… Order the ISDN Line If you do n ot have an ISDN line[...]

DialFire ISDN T1 (PRI), Short-Haul Configuration Worksheet 24 Model 2977 DialFire RAS User Manual 2 • Preparation DialFire ISDN T1 (P RI), Shor t-Haul Con figuration W orks heet Use the wo rksheet below to collect th e information that may be required to complete the configurati on of your DialFire PTE adapter within your operating system environ[...]

DialFire ISDN T1 (PRI), Short-Haul Configuration Worksheet 25 Model 2977 DialFire RAS User Manual 2 • Preparation Note After completi ng the workshee t, go to chapter 3, “Installing the Model 2977 adapter” on page 26 Before You Install the DialFi re RA S B4ST Adapter… Order the ISDN Line If you do not have an ISDN line installed, y ou need [...]

26 Chapter 3 Installing the Model 2977 adapter Chapter cont ents Introduction ................. ............ ........... ........... ................. ........... ............ ........... ........... .. ......... ...... ........... ............ . 27 Model 2977 B4 ST adapter in stallati on ..................... ............ ........... ........... .[...]

Introduction 27 Model 2977 DialFire RAS User Manual 3 • Installing the Mode l 2977 adapter Intr oduction This chapt er cont ains the f ollowing proced ures fo r inst alling your Model 2977 adapter . Refer to the app ropri - ate procedu re and complete it, then go to chapter 4, “D river install ation and configuration ” on page 36 to insta ll [...]

Model 2977 B4 ST adapter installation 28 Model 2977 DialFire RAS User Manual 3 • Installing the Mode l 2977 adapter The ter minati ng swi tches must be chan ged in pairs (one fo r transm it an d one for rec eive), as sho wn in figur e 3. The fi gure sho ws the s witches set f or no termi nation ( OFF position). To terminate t he lines , plac e th[...]

Model 2977 B4 U ada pter installation 29 Model 2977 DialFire RAS User Manual 3 • Installing the Mode l 2977 adapter 9. Replace the comp uter’s co ver. 10. Connect the telephone line(s) to the adapter (see figure 3 on pag e 28 for co nnector lo cations ). Adapter installation is comple te. Refer to Chap ter 4, “Dri ver insta llat i on and conf[...]

Model 2977 B4 U ada pter installation 30 Model 2977 DialFire RAS User Manual 3 • Installing the Mode l 2977 adapter Figure 4. DialFire BRI connectors 9. Connect the tele phone line(s) to the adapte r (see figure 4 for co nnect or locati ons). Adapter installation is comple te. Refer to Chap ter 4, “Dri ver insta llat i on and configuration”.[...]

Model 2977 PE1 PE2 adapter i nstallation 31 Model 2977 DialFire RAS User Manual 3 • Installing the Mode l 2977 adapter Model 2977 PE1 PE2 adapter installation The DialFir e RAS PTE Seri es adapters prov ide one or two 30B+D PRI interfaces in a package that f its in a sin - gle PCI sl ot in your server. Because it uses DSP (digital signal processo[...]

Model 2977 PT1 PT2 ada pter installation 32 Model 2977 DialFire RAS User Manual 3 • Installing the Mode l 2977 adapter 6. Write dow n the seri al number of th e adapter in the space pro vided b elow. The ser ial number label has the general fo rm: “S/N ( S) XXX XXXXX” Serial Numb er: _ _________ _________ _____ 7. Insert the adapt er into the[...]

Model 2977 daugh ter board installation 33 Model 2977 DialFire RAS User Manual 3 • Installing the Mode l 2977 adapter 3. Put on the wrist str ap (included in yo ur DialFire RAS package ) and attach it to the computer ’s chassis. 4. Locate an available full-l ength PCI slot in your computer and r emove the slot plate. 5. Remove the DialFire RAS [...]

Model 2977 daugh ter board installation 34 Model 2977 DialFire RAS User Manual 3 • Installing the Mode l 2977 adapter 4. Remove the daughter card from its ESD protective packaging. 5. Using the scr ews provided , attach the four spac ers to the Di alFire adapter, on the side wi th the connector , as shown in figure 7 (b elow ) an d figure 8 on pa[...]

Model 2977 daugh ter board installation 35 Model 2977 DialFire RAS User Manual 3 • Installing the Mode l 2977 adapter Figure 8. CompactPCI (cPCI) Board: Installing the Daughter Card on the DialFire PTE Adapter 7. Secure the daughter c ard to the adap ter with the remainin g four screws . 8. Install the adapter in your computer or store it in a st[...]

36 Chapter 4 Driver installation and configuration Chapter cont ents Introduction ................. ............ ........... ........... ................. ........... ............ ........... ........... .. ......... ...... ........... ............ . 38 Driver install ation for th e Windows 2000 operating system ................... ........... ....[...]

37 Model 2977 DialFire RAS User Manual 4 • Drive r instal latio n and co nfigura tion Configuring Modems on COM Ports ....................... ........... ............ ........... ........... ................. .......... . ............ .47 Procedure .... ................. ........... ........... ........... ............ ................. .........[...]

Introduction 38 Model 2977 DialFire RAS User Manual 4 • Drive r instal latio n and co nfigura tion Intr oduction This chapt er co ntains the follow ing proc edures for i nstalling and configur ing your Mode l 2977 sof tware driver . Refer to the approp riate proced ure and compl ete it, then go to chapte r 5, “Using the Viewer ” on page 49 to[...]

Driver installation for the Windows 2000 operating system 39 Model 2977 DialFire RAS User Manual 4 • Drive r instal latio n and co nfigura tion Note If you installed your adapter before performing this procedure, go to Completing an Installation instead. Procedure 1. Ensure that Windows 2000 is running on your system. 2. Install the adapter accor[...]

Driver installation for the Windows 2000 operating system 40 Model 2977 DialFire RAS User Manual 4 • Drive r instal latio n and co nfigura tion –C l i c k t h e Update D river... butto n –C l i c k Next > – Ver ify that the default o ption is selected, "Sear ch for a suitable d river for my d evice (recomm ended)" –C l i c k [...]

Driver installation for the Windows 2000 operating system 41 Model 2977 DialFire RAS User Manual 4 • Drive r instal latio n and co nfigura tion –C l i c k Next > – Ver ify that the default o ption is selected, "Sear ch for a suitable d river for my d evice (recomm ended)" –C l i c k Next > – D eselect all options – Selec[...]

Driver installation for the Windows 2000 operating system 42 Model 2977 DialFire RAS User Manual 4 • Drive r instal latio n and co nfigura tion Procedure 1. From the Start me nu, choo se S ettin gs > Netwo rk an d Dial- up Connect ions . 2. Choos e Make New Connection to start the Network Connection Wiz ard. 3. Choos e Dial-u p to pr ivate net[...]

Driver installation for the Windows 2000 operating system 43 Model 2977 DialFire RAS User Manual 4 • Drive r instal latio n and co nfigura tion Unin sta llin g the Dri ver Use this proc edure to uninstall the Mi crosoft W indows 2000 d evice driver. Procedure 1. From the Start me nu, choo se Settin gs > Control Pa nel > A dd /Remove Hardwar[...]

Driver installation for the Microsoft Windows NT operatin g system 44 Model 2977 DialFire RAS User Manual 4 • Drive r instal latio n and co nfigura tion Driver in stalla tion for t he Microsoft Window s NT ope rating system Installing th e down loaded dri ver This se ction des cribes installi ng and configur ing the Dial Fire d evice dr iver p ac[...]

Driver installation for the Microsoft Windows NT operatin g system 45 Model 2977 DialFire RAS User Manual 4 • Drive r instal latio n and co nfigura tion 7. Enter either d:i386 (for Intel proc essors ; use d :alpha for A lpha system s) and load yo ur W indows NT CD - ROM. (This as sumes that your CD-ROM dr ive is drive D.) The system asks you [...]

Driver installation for the Microsoft Windows NT operatin g system 46 Model 2977 DialFire RAS User Manual 4 • Drive r instal latio n and co nfigura tion – Configure a RAS device by doing the following: o Choo se the devi ce and th en Co nfigur e. o Conf igure t he de vice a s desi red. o Choos e OK . – If all de vices ar e to be configur ed t[...]

Driver installation for the Microsoft Windows NT operatin g system 47 Model 2977 DialFire RAS User Manual 4 • Drive r instal latio n and co nfigura tion Procedure 1. Access the RAS Admin utili ty by choosing Start > Progr ams > Administra tive Too ls > R emo te Ac ce ss Adm in . 2. Choos e Users > Permissi on from the menu. 3. Confi g[...]

Driver installation for the Microsoft Windows NT operatin g system 48 Model 2977 DialFire RAS User Manual 4 • Drive r instal latio n and co nfigura tion 3. Highlight the adapter and choose Remove . 4. If you have installed external modems on an Acc elePort Xp adapter or if you have configu red internal modems on Acc elePort or DialFire adapters, [...]

49 Chapter 5 Using the Viewer Chapter cont ents About Patton View ................... ........... ........... ........... ............ ................. ........... ........... ....... .... ............ ................. . 50 Starti ng Patton View ............... ........... ............ ........... ........... ................. ............ ......[...]

About Patton View 50 Model 2977 DialFire RAS User Manual 5 • Using the Viewer About Patton Vi ew Patton View is a diagno stic uti lity—currently avail able only f or the Microsoft Wi ndows 2000 op erating sys - tem—that prov ides tools to monito r and troubleshoo t Patton adapter connec tions. Patton Viewe r includes the foll owi ng feat ure [...]

51 Chapter 6 Operation and shutdown Chapter cont ents Activating the Model 2977 .................. ........... ........... ............ ................. ........... ........... ........... ............ ........... .......52 De-activating the M odel 2977 .................. ............ ................. ........... ........... ............ ........[...]

Activating the Model 2977 52 Model 2977 DialFire RAS User Manual 6 • Operation and sh utdown Activating the Model 2977 The Model 2977 RAS acti vates automatically when powe r is applied to computer in whi ch the RAS is inst alled. De-ac tiva ting t he Mo del 2 977 To de-acti vate a Model 2977 RAS , the computer in whi ch the RAS is instal led mus[...]

53 Chapter 7 Contacting Patton for assistance Chapter cont ents Introduction ................. ............ ........... ........... ................. ........... ............ ........... ........... .. ......... ...... ........... ............ . 54 Contact information...................... ................. ........... ............ ........... ....[...]

Introduction 54 Model 2977 DialFire RAS User Manual 7 • Contac ting Patton for assistance Intr oduction This chapte r contains t he foll owing info rmation: • “Contact information” —des cribes how to c ontact PATTON tec hnical support fo r assistance. • “Warranty Service and Returned Merch andis e Authorizations (RMAs)” —contains [...]

Warranty Service and Returned Merch andise Authorizations (RMAs) 55 Model 2977 DialFire RAS User Manual 7 • Contac ting Patton for assistance Return for cr edit policy • Less than 30 days: No Charge. Your credit will be issu ed up on rec eip t and i nspe cti on of the e qui pment . • 30 to 60 days: We will add a 20 % restocking c harge (credi[...]

56 Appendix A Software License Agreements Chapter cont ents Agreement for usin g the DialFir e driver softwar e with the Mi crosoft Wind ows 2000 o perating system .................57 Agreement for usin g the DialFire driver softwar e with the Mi crosoft Windows NT operating system ............ .......58[...]

Agreement for using the DialFire dri ver software with the Microsoft Windows 2000 operating system 57 Model 2977 DialFire RAS Us er Manual A • Softw are Licen se Agre ements Agreement for using the DialFire dr iver software with the Microsoft Windows 2000 operating system LICEN SE . Patton Electronics Company, Inc. grants to yo u only a non-assig[...]

Agreement for using the DialFire driver software with the Microsoft Windows NT operating system 58 Model 2977 DialFire RAS Us er Manual A • Softw are Licen se Agre ements request, des troy all copies of the Pat ton Software do cumentation, modifications and enhancements in your possession. You understand and agree that in the even t of terminatio[...]

Agreement for using the DialFire driver software with the Microsoft Windows NT operating system 59 Model 2977 DialFire RAS Us er Manual A • Softw are Licen se Agre ements STATUTORY, INCLUDING, BUT N OT LIMITED TO, ANY IMPLIED WARRANTY OF ME R - CHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. LIABILIT Y LIMITATIO NS . UNDER NO CIRCUMSTANCES WILL[...]