Patton electronic M-ATA manual

Smar tLink M-A T A Micro-Analog T elephone Adapter Getting Star ted Guide Sales Office: +1 (301) 975-1000 T echnical Support: +1 (301) 975-1007 E-mail: support@patton.com WWW : www .patton.com Document Number: 09405U1-001 Rev . B Part Number: 07MSLMA TA-GS Revised: October 4, 2006[...]

Patton Electronics Company , Inc. 7622 Rickenbacker Drive Gaithersburg, MD 20879 USA T el: +1 (301) 975-1000 F ax: +1 (301) 869-9293 Support: +1 (301) 975-1007 W eb: www .patton.com E-mail: support@patton.com T rademark Statement The terms SmartL ink, SmartN ode, SmartW ar e, and SmartV iew are trademarks of P at- ton Electronics Company . All othe[...]

3 Summar y T able of Contents 1 General information ...................................................................................................................................... 17 2 SmartLink installation ................................................................................................................................... 19 [...]

4 T able of Contents Summary Table of Contents ........................................................................................................................... 3 Table of Contents ........................................................................................................................................... 4 List of Figures .[...]

5 SmartLink M-ATA Getting Started Guide Table of Contents Enabled .....................................................................................................................................................26 Service ............................................................................................................................[...]

6 SmartLink M-ATA Getting Started Guide Table of Contents Phone Line Status ...........................................................................................................................................35 Registration Status ................................................................................................................[...]

7 SmartLink M-ATA Getting Started Guide Table of Contents Port ...........................................................................................................................................................43 CallerID Name ...................................................................................................................[...]

8 SmartLink M-ATA Getting Started Guide Table of Contents 6 System ........................................................................................................................................................... 48 Set Security Password ......................................................................................................[...]

9 SmartLink M-ATA Getting Started Guide Table of Contents IP Dialing .................................................................................................................................................59 Speed Dialing .......................................................................................................................[...]

10 SmartLink M-ATA Getting Started Guide Table of Contents Read Community ......................................................................................................................................64 Write Community ...........................................................................................................................[...]

11 SmartLink M-ATA Getting Started Guide Table of Contents Voice Services/Features ..........................................................................................................................................79 IP Services ..................................................................................................................[...]

12 List of Figures 1 SmartLink M-ATA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 2 SmartLink M-ATA installation diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 3 SmartLink VoIP dow[...]

13 List of T ables 1 General conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 2 Bellcore standard ring cadence patterns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 3 Calling fea[...]

14 About this guide This guide describes using the S martLink M-A T A. Audience This guide is intended for the following users: • V oIP telephony ser vice pr oviders • Enterprise telecom and IT technicians . Structure This guide contains the following chapters and appendices: • Chapter 1 on page 17 provides information about M-A T A features [...]

15 SmartLink M-ATA Getting Started Guide Precautions N otes, cautions, and warnings, which have the following meanings, ar e used throughout this guide to help you become aware of potential problems. W arnings are intended to prev ent safety hazards that could r esult in per- sonal injury . Cautions are intended to prev ent situations that could re[...]

16 SmartLink M-ATA Getting Started Guide General observations • Clean the case with a soft slightly moist anti-static cloth • Place the unit on a flat surface and ensure free air cir culation • A void exposing the unit to direct sunlight and other heat sources • P rotect the unit from moistur e, vapors, and corrosive liquids T ypographical[...]

17 Chapter 1 General information Chapter contents SmartLink M-ATA overview .................................................................................................................................18[...]

SmartLink M-ATA overview 18 SmartLink M-ATA Getting Started Guide 1 • General information SmartLink M-A T A over view The S martLink Micro-Analog T elephone Adapter (see figur e 1 ) pro vides transparent connectivity for analog phones and faxes to the world of I nternet voice. Connecting to any analog phone, fax or PBX, the S martLink product is[...]

19 Chapter 2 Smar tLink installation Chapter contents Installing the M-ATA ............................................................................................................................................20 Resetting the M-ATA to factory default .............................................................................................[...]

Installing the M-ATA 20 SmartLink M-ATA Getting Started Guide 2 • SmartLink installation Installing the M-A T A Note The default password for the M-A T A is “ root ” . Figure 2. S martLink M-A T A installation diagram The unit should be installed in a dry environment with at least 2 inches (5 cm) of clearance at the sides, front, and rear of [...]

Installing the M-ATA 21 SmartLink M-ATA Getting Started Guide 2 • SmartLink installation Resetting the M-A T A to factor y default The M-A T A should be power ed off. P ress the r ecessed button on the rear of the M-A T A, then apply power to the unit. Continue depressing the button while the LEDS are flashing, and only r elease the button after[...]

22 Chapter 3 Home Chapter contents System information ...............................................................................................................................................22 System Uptime ........................................................................................................................................[...]

System information 23 SmartLink M-ATA Getting Started Guide 3 • Home System information Figure 3. SmartLink V oIP download and configuration Home page System Uptime Sho ws how long the S martLink M-A T A has been operating since the last time it was reloaded (either by po w- ering the unit off and then on again, or by selecting System > Rel[...]

System Status 24 SmartLink M-ATA Getting Started Guide 3 • Home Security Indicates that the S mar tLink web interface utility has been secured with a password. T o configure a password, see section “Set S ecurity P assword” on page 51. Application Code V ersion Sho ws the application code version being used. Downloader Code V ersion Sho ws t[...]

25 Chapter 4 Network—LAN Chapter contents Status .....................................................................................................................................................................25 Interface Status ..................................................................................................................[...]

Status 26 SmartLink M-ATA Getting Started Guide 4 • Network—LAN Status Sho ws the status of key LAN network settings as configured under LAN settings Interface Status Figure 4. Internet Status window Enabled Ye s indicates the L AN interface is enabled and ready to be used. Ser vice Either Routed or Bridged , displays whether the S martLink ?[...]

Settings 27 SmartLink M-ATA Getting Started Guide 4 • Network—LAN IP address The IP address of the S martLink on the W AN inter face. MAC address The MAC address of the W AN Ethernet interface in the S martLink. Subnet Mask The subnet mask is 32-bit number that filters a destination IP address to determine to which subnet it belongs. F or exam[...]

Settings 28 SmartLink M-ATA Getting Started Guide 4 • Network—LAN Internet Configuration Figure 5. Internet Configuration section of the Settings window Obtain LAN configuration dynamically Select this option if appropriate. I f you choose Obtain LAN configuration dynamically , the information is detected automatically through DHCP . Specif[...]

Settings 29 SmartLink M-ATA Getting Started Guide 4 • Network—LAN W AN PPPoE Configuration Figure 6. W AN PPPoE Configuration section of the Settings window Enable PPPoE Select Ye s to enable PPP oE or No to disable PPP oE. Authentication Enter the username and password pr ovided by y our ISP . Settings Idle T imeout. Idle timeout befor e PPP[...]

Settings 30 SmartLink M-ATA Getting Started Guide 4 • Network—LAN The DNS server used for registration is operated by Dynamic N etwork S ervices, Inc., Dynamic DNS (DynDNS). Y ou can find detailed information about the company and the services it offers on the webpage www .dyndns.org . The company offers different levels of service. The basic [...]

ToS/DiffServ 31 SmartLink M-ATA Getting Started Guide 4 • Network—LAN cessed. All data leaving the S martLink M-A T A will be marked with the specific value unless overridden on the telephony VLAN configuration settings. Figure 9. VLAN Configuration section of the Settings window VLAN T ag (IEEE 802.1q) IEEE 802.1q Ethernet VLAN tag for all [...]

32 Chapter 5 T elephony Chapter contents VoIP Status ...........................................................................................................................................................35 VoIP Server Registration Status ...........................................................................................................[...]

33 SmartLink M-ATA Getting Started Guide 5 • Telephony Audio/CODEC Configuration ..............................................................................................................................41 CODECS ...................................................................................................................................[...]

34 SmartLink M-ATA Getting Started Guide 5 • Telephony Outgoing Call Block .......................................................................................................................................46 Digit Pattern .........................................................................................................................[...]

VoIP Status 35 SmartLink M-ATA Getting Started Guide 5 • Telephony V oIP Status Figure 11. V oIP Status window V oIP Ser ver Registration Status Current Ser ver Sho ws the current V oIP ser ver that has been pre-defined or has been discov ered using DNS service records (DNS-SR V ). Domain The V oIP domain name is the domain name that is hosting [...]

SIP 36 SmartLink M-ATA Getting Started Guide 5 • Telephony • N o Registration —The S martLink M-A T A is not attempting to register with the SIP server because “Send Registration R equest” is not checked on SIP sever setting scr een. • Error: N ot Authorized —A SIP final status message status of 401 or 407 has been received fr om the[...]

SIP 37 SmartLink M-ATA Getting Started Guide 5 • Telephony SIP Configuration Figure 12. SIP Configuration section of the SIP window SIP Ser ver Settings The S martLink M-A T A will automatically attempt to locate the V oIP ser ver by using the domain name speci- fied in the LAN interface or the ser ver will be discover ed via DHCP on the W AN [...]

SIP 38 SmartLink M-ATA Getting Started Guide 5 • Telephony SIP Extensions Figure 14. SIP Extensions section of the SIP window Support PRACK method Select to enable SIP pro visional acknowledgement (PRA CK) support as defined in RFC 3262. Encode SIP URI with user parameter Select to encode user=phone parameter in SIP URI. Send INVITE with T imer [...]

SIP 39 SmartLink M-ATA Getting Started Guide 5 • Telephony Figure 16. V oIP VLAN Configuration section of the SIP window SIP Parameters Figure 17. SIP Parameters section of the SIP window Hook Flash MIME T ype This is the MIME T ype to be used in a SIP INFO message used to signal hook flash event. SIP T imer V alues (milliseconds) SIP T1. RFC 3[...]

SIP 40 SmartLink M-ATA Getting Started Guide 5 • Telephony NA T T raversal Figure 18. NA T T raversal section of the SIP window Outbound Proxy IP T ype the fully qualified domain name for the outbound proxy server , or type the IP address pro vided by your service provider . Outbound Proxy Port T ype the outbound proxy IP port number pro vided b[...]

Audio/CODEC Configuration 41 SmartLink M-ATA Getting Started Guide 5 • Telephony Audio/CODEC Configuration Figure 19. Audio/CODEC Configuration window CODECS • Selected column: Check the codecs that are acceptable to use • Silence S uppr ession column: Specifies whether silence suppr ession should be turned on in the S martLink 4020. • P[...]

Phone 1 42 SmartLink M-ATA Getting Started Guide 5 • Telephony The selection of T .38 or G.711 fax pass-through for fax transmissions originated from the SL4020 will be determined by the receiving fax device. T .38 is enabled by default. T o disable T .38, go to T elephony > CODECS and select F AX without T .38 (U se G.711 fax) (see figure 19[...]

Phone 1 43 SmartLink M-ATA Getting Started Guide 5 • Telephony Phone Number Enter the telephone number or the user part of the SIP registration. User Name Enter the user name that will be used for validation of the V oIP SIP registration or call invitation. Port S pecify the signaling port. CallerID Name Enter the caller ID name. Password Enter t[...]

Phone 1 44 SmartLink M-ATA Getting Started Guide 5 • Telephony Distinctive Ring Enable distinctive ringing service—This ser vice allows additional telephone numbers to be added to an exist- ing telephone line and when a caller dials one of these “ distinctive ringing” numbers, the telephone will ring in a unique pattern to indicate which nu[...]

Phone 1 45 SmartLink M-ATA Getting Started Guide 5 • Telephony Dial Out T ype Figure 22. Dial Out T ype section of Phone 1 window Dial Out T ype Enable H ot-Line and W arm-Line ser vices. T o achieve this, one sequence in the dial plan must start with a pause, with a 0 delay for a Hot Line, and a non-z ero delay for a W arm Line. Hot Line Number [...]

Phone 1 46 SmartLink M-ATA Getting Started Guide 5 • Telephony Selective Call Forward Settings Figure 24. Selective Call For ward Settings section of Phone 1 window Incoming caller #1–8 U p to 8 incoming calls can be selected for call forwarding. For ward destination #1–8 U p to 8 destinations to which incoming calls can be forwarded. Incomin[...]

Speed Dial 47 SmartLink M-ATA Getting Started Guide 5 • Telephony HTTP Digest Setting SIP INVITE must contain a valid A uthorization header that is based on an Auth ID and a passwor d using MD5 digest algorithm. The Auth ID must be specified in the username parameter in the A uthorization header . Figure 27. HTTP Digest Setting section of Phone [...]

48 Chapter 6 System Chapter contents Set Security Password ............................................................................................................................................51 Web Page Protect ...................................................................................................................................[...]

49 SmartLink M-ATA Getting Started Guide 6 • System Block Anonymous Calls ............................................................................................................................58 Distinctive Ring ..................................................................................................................................[...]

50 SmartLink M-ATA Getting Started Guide 6 • System SNMP Trap Configuration .............................................................................................................................64 IP address .....................................................................................................................................[...]

Set Security Password 51 SmartLink M-ATA Getting Started Guide 6 • System Set Security Password Figure 29. Set Security Password window T wo lev els of system configuration are available: user level and system lev el. Access to each level is password controlled. W eb Page Protect Enable or disable web access protection. When set to YES , a passw[...]

Configuration 52 SmartLink M-ATA Getting Started Guide 6 • System Configuration Figure 30. Configuration window Syslog Service Enable Syslog Enable or disable system logging. During normal operations, S yslog should be turned off. A sample S yslog recor d of a complete call is shown below . SYSLOG 11-09-2005 11:28:17 Local0.Info 209.49.110.185 [...]

Configuration 53 SmartLink M-ATA Getting Started Guide 6 • System Debug Service Enable Debug Enable or disable System D ebug. Debug Ser ver The debug server IP address and port. This specifies the ser ver for logging SmartLink M-A T A debug informa- tion. Debug information can be sent to a syslog server . A sample record of debug output is sho w[...]

Service Access 54 SmartLink M-ATA Getting Started Guide 6 • System NTP Ser ver S pecify the IP address of the NTP server . T ime Zone Select the GMT time zone for y our location. F or help in determining the time zone, go to the UTC/GMT Conversion website at http://www .dxing.com/utcgmt.htm . Adjust clock for daylight savings Select Ye s if you w[...]

Localization 55 SmartLink M-ATA Getting Started Guide 6 • System Localization The Localization window contains the following sections: • Call P rogress T ones (see figure 32 on page 56) • Distinctive Ring S etting (see figure 33 on page 57) • S upplementary Ser vice Keys (see figure 34 on page 58) • Control T imer V alues (see figure [...]

Localization 56 SmartLink M-ATA Getting Started Guide 6 • System T o specify a 350-Hz and 480-Hz tone that will be played at 15 dB for one second and then pause for 0.5 sec- onds, you would specify: 350@-15+480@-15#ON(1000),OFF(500),R The following example would repeat playing of a tone of 280 Hz at -8 dBm for 0.3 seconds with a pause of 0.1 seco[...]

Localization 57 SmartLink M-ATA Getting Started Guide 6 • System Distinctive Ring Settings The S martLink M-A T A Distinctive Ring Settings windo w (see figure 33 ) enables you to specify up to 8 sets of distinctive ring cadences. Figure 33. Distinctive Ring Setting section of Localization window The following is a sample ring cadence pattern co[...]

Localization 58 SmartLink M-ATA Getting Started Guide 6 • System Supplementary Ser vice Keys Supplementary Service Keys are key sequences that can enable and disable certain calling features from an analog phone handset attached to the S martLink M-A T A. Note The supplementary ser vice keys must begin with a ‘*’,’#’ character , or f (fl[...]

Localization 59 SmartLink M-ATA Getting Started Guide 6 • System Do Not Disturb Enables or disables the do not disturb feature. IP Dialing Enables or disables dialing by IP address. Speed Dialing Enables or disables the speed dialing feature. Income Caller ID Enables or disables the display of incoming caller ID feature. Self Caller ID Block Enab[...]

Localization 60 SmartLink M-ATA Getting Started Guide 6 • System Speed Dial Configures speed dialing keys. T o configure speed dialing numbers enter the calling pr efix key (*71 is the fac- tory default), the speed dial key , the number to dial and then on hook the phone. Y ou will hear a second dial tone after entering the calling prefix key[...]

Localization 61 SmartLink M-ATA Getting Started Guide 6 • System V oicemail access Configures the key sequence for call for voicemail access. The factor y default is flash hook *86 . If the voicemail key sequence is entered on the phone a call will automatically be placed to the configured service pro vider using the configured authentication[...]

Localization 62 SmartLink M-ATA Getting Started Guide 6 • System Conditional Call For warding Timer S pecified a time period as a call forward condition. After the number of seconds specified, the conditional call forwarding process will be performed. W arm Line Delay S pecify a time period as a delay time for warm line dialing. If warm line is[...]

Localization 63 SmartLink M-ATA Getting Started Guide 6 • System Ring Setting Figure 38. Ring Setting section of Localization window Ring W aveform S pecify the ring tone waveform. Ring Frequency S pecify the ring tone frequency . Ring V oltage S pecify the ring tone voltage. FXS Port Polarity Configuration Figure 39. FXS Port Polarity section o[...]

SNMP Configuration 64 SmartLink M-ATA Getting Started Guide 6 • System SNMP Configuration Figure 40. SNMP Configuration window SNMP T rap Configuration IP address T rap host IP addr ess. T rap Community The community name used by the SNMP manager to verify traps. The default value is public . SNMP Community Configuration Read Community The co[...]

Auto Upgrade 65 SmartLink M-ATA Getting Started Guide 6 • System Auto Upgrade The S martLink M-A T A family includes a configuration and firmware download manager server that allows for the updating of large numbers of S martLink M-A T As from a central location. By factory default, all SmartLink M-A T A units are set with auto-update on and to[...]

Manual Upgrade 66 SmartLink M-ATA Getting Started Guide 6 • System Manual Upgrade F or both HTTP and TFTP methods, the device will reboot itself into the downloader mode if the main appli- cation is executing, and proceed with the R OM file download and permanent write of the application to the device ’ s flash memory . During download of new[...]

Reload 67 SmartLink M-ATA Getting Started Guide 6 • System Reload Figure 43. Reload window Chose the Reload and execute Main A pplication option, for execution of the main application which you have configure, once you r eload the system. Chose the Reload and execute Do wnloader A pplication option, to being downloading, once you reload the syst[...]

68 Chapter 7 Documentation Chapter contents Introduction ..........................................................................................................................................................69[...]

Introduction 69 SmartLink M-ATA Getting Started Guide 7 • Documentation Introduction Clicking the Documentation link (see figure 44 ) connects to the P atton website to display the most current ver- sion of the SmartL ink M-A T A Getting S tarted Guide in portable document format (PDF). Figure 44. Documentation link[...]

70 Chapter 8 Logout Chapter contents Introduction ..........................................................................................................................................................71[...]

Introduction 71 SmartLink M-ATA Getting Started Guide 8 • Logout Introduction Clicking Logout (see figure 45 ) displays Logout—Sur e to Logout? . If you want to exit from the S mar tLink management utility , click the Logout button (see figure 45 ). Figure 45. Logout window Y ou will be returned to the password verification page (see figure[...]

72 Chapter 9 Contacting Patton for assistance Chapter contents Introduction ..........................................................................................................................................................73 Contact information .................................................................................................[...]

Introduction 73 SmartLink M-ATA Getting Started Guide 9 • Contacting Patton for assistance Introduction This chapter contains the following information: • “Contact information ” —describes how to contact P atton technical support for assistance. • “W arranty Service and Returned Mer chandise Authorizations (RMAs)” —contains inform[...]

Warranty Service and Returned Merchandise Authorizations (RMAs) 74 SmartLink M-ATA Getting Started Guide 9 • Contacting Patton for assistance venient for you to work with y our local reseller to obtain a replacement. P atton ser vices our products no matter how you acquir ed them. W arranty coverage Our products are under warranty to be fr ee fro[...]

75 Appendix A Compliance information Chapter contents Compliance ...........................................................................................................................................................76 EMC Compliance: ...............................................................................................................[...]

Compliance 76 SmartLink M-ATA Getting Started Guide A • Compliance information Compliance EMC Compliance: FCC P ar t 15, Class B EN55022, Class B EN55024 Safety Compliance EN60950-1 Radio and TV Inter ference (FCC Part 15) This equipment generates and uses radio frequency energy , and if not installed and used properly—that is, in strict accord[...]

77 Appendix B Specifications Chapter contents Voice Connectivity ................................................................................................................................................78 Connectivity ............................................................................................................................[...]

Voice Connectivity 78 SmartLink M-ATA Getting Started Guide B • Specifications V oice Connectivity 2-wire Loopstart, RJ-11/12 Short haul loop 1.1 km @3REN Caller-ID T ype-1/2 FSK and ITU V .23/Bell 202 generation Connectivity 1 10/100 F ull Duplex/A utosensing Ethernet RJ-45 V oice Pr ocessing (signalling dependent) SIP MGCP • P acket Cable NCS[...]

Voice Services/Features 79 SmartLink M-ATA Getting Started Guide B • Specifications V oice Services/Features Call forwarding Call transfer Call hold Call waiting 3-way calling IP Services IPv4 M-A T A; RIPv1, v2 (RFC 1058 and 2453) IP filtering NAPT NTP DHCP client & server PPP oE ICMP redirect (RFC 792); P acket fragmentation DiffS erve/T o[...]

80 Appendix C Dial plans Chapter contents Introduction ..........................................................................................................................................................81 Sample Dial Plans ........................................................................................................................[...]

Introduction 81 SmartLink M-ATA Getting Started Guide C • Dial plans Introduction The MGCP and SIP code will allow pro visioning (via web bro wser) of the dial plan. A dial plan gives the unit a map to determine when a complete number has been entered and should be passed to the SIP server or gate- keeper for resolution into a destination IP addr[...]

Sample Dial Plans 82 SmartLink M-ATA Getting Started Guide C • Dial plans • 2-digit star services (e.g. 69) • 10-digit long distance prefixed b y 91 • International numbers starting with 9011+variable number of digits. Dial plan for this is: (0T|00T|[3-5]xxx|8xxxxxxx|*xx|91xxxxxxxxxx|9011x.T)[...]

83 Appendix D Calling Features Chapter contents Introduction ..........................................................................................................................................................84[...]

Introduction 84 SmartLink M-ATA Getting Started Guide D • Calling Features Introduction The S martLink M-A T A family supports advanced calling features that can be turned on and off from phones attached to the S martLink M-A T A (see table 3 ). Note Y our telephony ser vice provider must enable your service for these calling features to work. No[...]

85 Appendix E V oice prompt configuration Chapter contents Introduction ..........................................................................................................................................................86 Accessing the voice prompt .............................................................................................[...]

Introduction 86 SmartLink M-ATA Getting Started Guide E • Voice prompt configuration Introduction The M-A T A provides the ability to r eview and set the network configuration parameters using the handset of an attached analog telephone handset. By default fr om the factory , DHCP is enabled and an IP address is not configured. The M-A T A must[...]