Philips KX-TEA308 manual

Model No. KX-TEA308 Thank you f or purchasing a P anasonic Adv anced Hybrid System. Please read this manual carefully bef ore using this product and sav e this manual f or future use. Ad v anced Hybrid System User Manual[...]

2 User Manual Feature Highli ghts 1.5.5 Using V oice Mess aging (Bui lt-in V oice Messa ge [BV]) 1.8.3 If a V oice P rocessi ng Syste m is Connected 1.1.1 Before Operat ing a T elephone 1.2.7 Access ing A nother Par ty Dir ectly f rom Outsi de (Dire ct Inward Sy stem A ccess [DISA]) You can set incoming calls to be forwarded to your personal messag[...]

User Manual 3 In this manu al, • Propr ietar y T elephone i s abbre vi ated as "PT " *1 .  Single Line T e lephon e is abbreviated as " SL T".  Propr ietar y T elep hone with a Display is abbr e viated as "D isplay PT". • The su ffix of each mod el number is omi tted. • The following ico ns are u sed as hi [...]

4 User Manual Impor tant Inf ormation W ARNING • THIS UNIT MA Y ONL Y BE INST ALLED AN D SER VICED BY QU ALIFIED SER VICE PERSONNEL. • IF D AM A GE T O THE UNIT EXPOSES ANY INTERNAL P AR TS, DISCONNECT THE PO WER SUP PL Y CORD IMMEDIA TEL Y AND RETURN THE UNIT T O Y OUR DEA LER. • UNPLUG THIS UNIT FROM THE A C OUTLET IF IT EMITS S MOKE, AN AB[...]

User Manual 5 The KX-TEA308E, the KX-TEA308NE, the KX-TEA308GR, the KX-TEA308CE, and the KX-TEA308PD are designed to interwork with the Analogue Public Switched T elephone Network (PSTN) of European countr ies. P anasonic Communications Co ., Ltd./P anasonic Communications Company (U .K.) Ltd. declares that this equipment is in compliance with the [...]

6 User Manual Attention • K ee p the unit away f rom heati ng applia nces and devices that ge nerate elec tric al nois e such a s fluores cent lamp s, motors, and televisions. These noise s ources can inte rfere with the pe rformanc e of the PBX. • This unit s hould be kept fre e of d ust, moi sture, high temperatur e (mor e than 40 ), and vibr[...]

User Manual 7 For Future Reference Pleas e pr int, r ecord, an d retain the following infor mation f or futur e reference. Not e The ser ial numbe r of th is prod uct can b e found on the la bel affixed to the u nit. Y ou shoul d record t he model numbe r and the s eri al number of this un it as a per mane nt record o f your purchas e to aid i n id[...]

8 User Manual T able of Contents 1 Oper ation ...... ..... ..... ..... ....... ..... ..... .... ........ .... ..... ..... ..... ....... ..... ..... .... ..... 11 1.1 Befor e Operating a T elephone .... ............ ........... ............. ........... ............. ............. .......... 12 1.1 .1 Before Ope rating a T el epho ne ...... ..... ..[...]

User Manual 9 1.8.3 If a V oice Pro cess ing S yste m is C onnec te d . ..... .... .... ..... ...... ..... .... ..... .... ..... ...... ..... .... .... 10 0 1.9 Using a Displa y Proprie tary T elephone .......... ......... ........... ......... ........... ........... ......... 107 1.9.1 Cal ling w ith the Inco ming Call Lo g .. .... ..... .... ...[...]

10 User Manual[...]

User Manual 11 Section 1 Operation This chap ter shows you step by step how to use eac h f eatur e. Read this chapter to becom e familiar with th e many useful features of this PBX.[...]

1.1 Bef ore Operating a T eleph one 12 User Manual 1.1 Bef ore Operating a T elephone 1.1.1 Bef ore Operating a T elephone What Kind of T elephone Can Be Used? Y ou c an use a singl e line device suc h as a single l ine te lephon e (SL T ), f a x machin e, modem, or wirel ess telepho ne, or a Panasonic pr opri etar y telepho ne (PT ) such as the KX[...]

1.1 Bef ore Operating a T elephone User Manual 13 Y our Extension Number If you use a P anaso nic d isplay PT , you can confi r m your own e xten sion number by pressi ng the " " ke y 2 times (" ") whil e on-hook , or by acce ssing p ersonal programmin g. For more detail s, ref er to "3 .1.2 Chan ging P erson al Se ttings U[...]

1.1 Bef ore Operating a T eleph one 14 User Manual Go off- hook by doing any of the f ollo wing: • Lift the han dset. • Pre ss the SP- PHONE b utton. • Press the MONITOR button. (T o star t talking, l ift the h andset.) Press t he Call button on the Door p hone. Go on- hook by doing any of the f ollo wing: • Hang up. • Pre ss the SP- PHON[...]

1.1 Bef ore Operating a T elephone User Manual 15 When Y ou Use a P anasonic Pr oprietary T elephone If you use a P anaso nic PT or DSS C onsole, you will be a ble to use som e of the useful feature buttons descr ibed below . Thes e buttons simp lify ce r tain operations. The illu stratio ns below may differ from the actual buttons on your tel epho[...]

1.1 Bef ore Operating a T eleph one 16 User Manual Customised Buttons Througho ut this manual , when th e name of a button is wr itten in pa renthese s, such as "(G-CO) ", th is means that it is a flexible button that has b een c ustomis ed. T o custom ise fle xi ble buttons, refer to "3.1.3 Custo misi ng the Butto ns". CONF (Co[...]

1.1 Bef ore Operating a T elephone User Manual 17 Extens ion Lock Used to r emotely lock or unlock ano ther extension. Day Used to c hange the time s er vice mode to day mode. Night Used to c hange the time s er vice mode to night m ode. Lunch Used to c hange the time s er vice mode to lunch mode. Caller ID Indicat ion—Com mon Used to infor m you[...]

1.1 Bef ore Operating a T eleph one 18 User Manual How to Follow the Steps An example sy stem operation p rocedur e is sh own below . • If your teleph one ty pe is not inclu ded in the operation s teps, for e xample, onl y "P T" is marked a nd you are using an SL T , your telephone cannot ex ecute that feature. • If your teleph one ca[...]

1.1 Bef ore Operating a T elephone User Manual 19 Connection Example This diagram shows devices that can be con necte d. Batteries Voice Processing System Computer SLT Fax/Telephone Answering Machine PT DSS Console Wireless Phone Telephone Company Computer Printer External audio source (radio, CD player, etc.) Door Opener/ Doorbell/Door Chime Doorp[...]

1.2 Makin g Calls 20 User Manual 1.2 Making Calls 1.2.1 Basic Calling – Calli ng Oth er Exte nsions – Calli ng an Outs ide Par ty – Using an Account Code (Account Code Entr y ) Calling Other Extensions T o call another e xtension (Inter com Call) • The D irect S tation Sel ection ( DSS) button l ight shows the current s tatus as f oll ows: [...]

1.2 Making Calls User Manual 21 T o call the operator (Operator Call ) Y ou c an easil y ca ll the e xte nsion as signe d as the o perator extension . Calling an Outside P ar ty There ar e 4 m ethods of s eizing an outsid e (CO) line. Use whi chev er metho d you prefer , un less r equested by your manager to use a sp ecifi c method.  Choo se one[...]

1.2 Makin g Calls 22 User Manual T o select an idle outside (CO) li ne in the specified outside (CO) li ne group automatical ly (Outside (CO) Line Gr oup Access) T o select a specifi ed outside (C O) line T o select an idle unassigned outsi de (CO) line Off-hook. Talk. Press G-CO or dial outside (CO) line group access number and then outside (CO) l[...]

1.2 Making Calls User Manual 23 • The Single-CO (S-CO) and Group- CO (G-CO) button lights show the curre nt status as fol l o w s : Off : The line is idle.  Green on : Y ou are usin g the line.  Red on : Another extension is using the line (S-CO), or other ex te nsions are usi ng all outside (CO) l ines in the outs ide (C O) line gr oup (G-[...]

1.2 Makin g Calls 24 User Manual Using an A ccount Code (Accoun t Code Entry) The ma nager may give persona l accoun t codes t o extension user s, and check the ir telep hone us age for accou nting p ur pose s. Alter nat ively , an ac count code can be spe cifi ed for each cus tomer , to log c all durations for billing pu r pose s. • * Enter &quo[...]

1.2 Making Calls User Manual 25 1.2.2 Easy Dialling There ar e sever al co nv enien t metho ds of s tori ng and diallin g freq uently us ed pho ne numbers. – Using a One- touch Button (One-touc h Dial ling) – Using Nu mbers S tored at Y our Ex tension (P ersonal Spee d Diallin g) – Using Nu mbers S tored in the PB X (Sys tem Speed Diall ing) [...]

1.2 Makin g Calls 26 User Manual Using Number s Stored at Y our Extension (P er sonal Speed Dialling) Y ou c an store up to 10 numbers a t your e xten sion for your personal u se.  This f eatu re is al so known as Statio n Spee d Diallin g. T o store a phone n umber T o dial T o confirm • * Ente r "##" or "1 " when "Pl[...]

1.2 Making Calls User Manual 27 Using Numbers Stored in the PBX (System Speed Dialling) Y ou c an make calls using pre programmed s peed di alling numbe rs (ma x. 100 c odes) s tored in th e PBX. Ask your manag er or deale r abo ut the stor ed sp eed diall ing numb ers. Dialling a Preset Number b y Going Off-hook (Hot Line) An SL T user can make a [...]

1.2 Makin g Calls 28 User Manual T o set/cancel T o dial Using a Preprogrammed Number (Quic k Dialling) Y ou c an make a call simply by using the prepro grammed code num ber (50 through 5 9). For more de tails, consu lt your manager or deale r . • T o call another party , dial the desi red par ty's phone numb er before the preprogramme d num[...]

1.2 Making Calls User Manual 29 1.2.3 Redialling Redial f e atures m ake it easy to make consecuti ve calls to th e same outside par ty . – Rediall ing the Last Ou tside Number Y ou Dia lled (La st Number Redia l) – Saving an Outs ide P hone Numbe r for Rediallin g (Saved Number Redial ) Redialling the Last Outside Number Y ou Dialled (Last Num[...]

1.2 Makin g Calls 30 User Manual Saving an Outside Phone Number for Redialling (Sa ved Number Redial) T o save T o dial T o dial automatic ally (A utomatic Redial) • * Ente r "80 " or "## #" when "P lan 2" or "Pl an 3" is selected as the number ing pl an thro ugh system programming . • Press ing the RE DI[...]

1.2 Making Calls User Manual 31 1.2.4 When the D ialled P ar ty is Busy or There is No Answer – Reser v ing a Busy Li ne (Automatic C allback Bus y [Camp- on]) – Sendi ng a Cal l Waiting T one to a Busy E xtension ( Busy S tation Sign allin g [BSS]) – Leaving a M essage W aitin g Indicati on/Cal ling Back a Cal ler Who Left an Indicatio n (Me[...]

1.2 Makin g Calls 32 User Manual T o answer a call back ring set f or a busy outside (CO) li ne T o cancel the callbac k ring (A utomatic Callback Busy Cancel) Sending a Call W aiting T one to a Busy Extension (Busy S tation Signalling [BSS]) If the extension that you want to call is busy , you can send a ca ll waiting ton e, to inf or m the ex te [...]

1.2 Making Calls User Manual 33 Leaving a Message W aiting Indicatio n/C alling Bac k a Caller Wh o Left an Indication (Message W aiting) Lea ving a Messa ge W aiting I ndication T o lea ve a message waiting indication T o lea ve/cancel a message waiting indicat ion Leaving a Message Waiting Indication  When th e called extension is busy or does[...]

1.2 Makin g Calls 34 User Manual T o cancel a message wait ing indicati on using the MESSA GE but ton Ca llin g B ack a Cal ler Wh o L eft an Indi cat ion T o chec k a received message and call bac k T o cancel all messa ge waiting indic ations lef t at y our e xtension PT Off-hook. On-hook. Dial desired extension number . Press MESSAGE 2 times. de[...]

1.2 Making Calls User Manual 35 T o cancel all message waiting indications lef t at another extension T o loc k/unloc k message waiting indications Off-hook. Enter 70 . Enter # . PT 0 7 D.Tone Dial extension number . 3 On-hook. extension no. C.Tone Enter 3 . Off-hook. On-hook. PT/SLT Enter 70 . Enter lock code (4000–9999) 2 times to lock or one t[...]

1.2 Makin g Calls 36 User Manual Joining an Existing Call (Exec utive Busy Override) Y ou can join an on going conversation, esta blishing a 3-par ty conference ca ll, if your e xtens ion is per mitted through system programming. T o join an outside (CO) li ne call • Y ou c an lo ck message waiting ind ications so that o ther extensions cann ot c[...]

1.2 Making Calls User Manual 37 T o join an int ercom call T o disconnect one par ty and talk with another when one of the par ties is an outside party T o lea ve the conference call Calling an Extension That Is Refusing Calls (DND Override) Y ou c an call us ers who have set the Do Not Dis turb (DND) feature, if your e xtensio n is per mi tted thr[...]

1.2 Makin g Calls 38 User Manual • If you hear the DND tone, enter "2" , and th en hear a busy to ne, the called extensio n is busy . Y ou can us e the Automati c Callback B usy feature. Enter 2 . While hearing the DND tone PT/SLT Talk. R.B.Tone 2[...]

1.2 Making Calls User Manual 39 1.2.5 Switching th e Calling Method (Alternate Callin g—Ring / V oice) T o s witch the calli ng method Extensi on use rs can ch oose wh ether to b e aler ted to incom ing ca lls by ringi ng or by the c aller's voice.  The c alling extensio n can override this cho ice and us e the alte rn ate met hod. Ringin[...]

1.2 Makin g Calls 40 User Manual 1.2.6 Using Y o ur Calling Privile ges at Another Exten sion (W alking COS) Y ou c an use your cal ling pr ivil eges (c lass o f ser vic e [COS ]) at ano ther extension, to override cal ling restr icti ons t hat hav e b een se t at that ex tens ion. T o u se this f ea ture, a prepro grammed extension password is req[...]

1.2 Making Calls User Manual 41 1.2.7 Accessing A nother P ar ty Directly fr om Ou tside (Direct Inwar d System Access [DISA]) T o call an e xtension When an out side cal ler dia ls a spe cifie d telep hone number of the PB X, a prere corded Di rect Inward Syste m Acce ss (DISA ) outgoi ng message (OGM) can greet the calle r and give inf o rm ation[...]

1.2 Makin g Calls 42 User Manual T o call an outside party In No Security Mode Dial DISA phone number . In T runk Security Mode/All Security Mode From an Outside T elephone DISA phone no. Off-hook. Off-hook. Seize an outside (CO) line before dialling the outside phone number. Dial outside phone number . outside phone no. Seize an outside (CO) line [...]

1.2 Making Calls User Manual 43 • W ARNING  There is a risk that fraudulent telephone calls wil l be made using the Outside-to- Outside (CO-to-CO) Line Call feature of DISA.  The cost of such calls w ill be billed to the owner/renter of the PBX.  T o prot ect the PBX from this kind of fraudulent use, we strongl y recommend: a) Enabling D[...]

1.3 Receiv ing Calls 44 User Manual 1.3 Receiving Calls 1.3.1 Answering Calls • Han ds-fr ee Ope ratio n  Y ou can receive a cal l and have a conv ersation in hand s-free mode usin g the SP -PHONE button. Refer to "1.4.8 T al king to A nother Par ty with out Lift ing the Handset ( Hands-fre e Operation )". Customising Y our Phone •[...]

1.3 Receiving Calls User Manual 45 1.3.2 Answering Hands-free (Hands-free Answerbac k) T o set/can cel Y ou c an set your propr ietar y telephon e (PT) to answer incoming interco m cal ls without g oing o ff-hook. When a n inter com ca ll arr ives, you will hear th e caller talki ng without th e phone rin ging. • The A UT O ANS/MU TE button ligh [...]

1.3 Receiv ing Calls 46 User Manual 1.3.3 Answering a Call Ringing at Another T elephone ( Call Pickup) – Answering a Call fro m Another T elephone (Cal l Pickup) – Prev enti ng Other P e ople from Picking Up Y our Cal ls (Cal l Pickup Deny) Answering a Call from Another T elephone (Call Pickup) Withou t leaving your des k, you can an sw er a n[...]

1.3 Receiving Calls User Manual 47 Preventing Other People fr om Pic king Up Y our Calls (Call Pic kup Den y) Y ou c an prev ent oth er extension us ers from picking up your calls. Off-hook. On-hook. Enter 1 to prevent or 0 to allow. Enter # . PT/SLT Prevent Allow 1 0 OR Enter 72 . 2 7 C.Tone An SLT user can enter " 0 " instead of " [...]

1.4 During a Con versatio n 48 User Manual 1.4 Durin g a Con ver sation 1.4.1 T ransferring a Call (Call T ransfer) – T ransferring to a n Extens ion withi n the PBX – T ransferring to an Outs ide De stinatio n T ransferring to an Extension within the PBX Y ou c an transfer incomin g call s to anoth er extension. De pendin g on the setting o f [...]

1.4 During a Con versatio n User Manual 49 T ransferring to an Outside Destination • * Y o u may hav e to enter the Call Hol d feature number after p ressing th e Recall/h ookswitch on your single line telephone (SL T) , depen ding on the SL T Hold Mode o f your PBX.  Call Hold f eatur e num ber: – Plan 1: 20 (Un ited Kingdom /New Zealand: 5[...]

1.4 During a Con versatio n 50 User Manual 1.4.2 Holding a Call – Holding – Holdin g in a System Park ing Zone (Call Park) Holding There ar e 2 types of Call Hold mode. The difference between the m is whet her other pe ople ca n retr iev e the held c all (G eneral Call Hold) or n ot (Exc lusive Call Hold ). T o hold (General Call Hold) T o hold[...]

1.4 During a Con versatio n User Manual 51 T o re trieve a call (Call Hold Retr ieve) Off-hook. Dial holding extension number . Off-hook. At the holding extension (Call Hold Retrieve) To retrieve an outside (CO) line call put on hold (General Call Hold) by another extension To retrieve an intercom call put on hold (General Call Hold) by another ext[...]

1.4 During a Con versatio n 52 User Manual Hold ing in a Sy stem P arkin g Zo ne (Call Park) Y ou c an put a call on hold i n a co mmon pa rking zone of the PBX so that any e xtens ion c an retr iev e the par ked call. Up to 10 c alls ca n be par ked in th e PBX. T o park a call •* 1 Y ou may ha ve to ent er th e Call Hold f ea ture n umb er aft [...]

1.4 During a Con versatio n User Manual 53 T o retr ieve (Ca ll Park Re trieve ) •* 1 Enter " #22" w hen "P lan 2" or "Plan 3" is s elected a s the number ing pla n thro ugh sys tem programming. For United K ingdo m/New Zealand, e nter "36" whe n "Plan 1 " is sel ected or enter "# 36" wh[...]

1.4 During a Con versatio n 54 User Manual 1.4.3 T alking to 2 P ar ties Altern ately (Call Splitting) When tal king to one par ty with a nother pa r ty on hold, you c an switch between the 2 par ties. • This feature is not available f or ca lls f rom door phones or pagin g annou ncements. PT During a conversation Press CO or INTERCOM . Press HOL[...]

1.4 During a Con versatio n User Manual 55 1.4.4 Answering Call W aitin g – Answering Call Waiting in the PBX – Answering Call Waiting from the T elephon e Compa ny Answering Call W aiting in th e PBX Dur ing a conversation, a ca ll waitin g tone is heard thr ough th e speaker or ha ndset when either an outs ide (CO) li ne ca ll is r eceived, o[...]

1.4 During a Con versatio n 56 User Manual 2. T o hold the current call a nd then talk to the new par ty • * Y ou may hav e t o enter the Call Hold feature number after pre ssing the Rec all/h ookswitch on your single line telephone ( SL T ), depend ing on the SL T Hold Mode o f your PBX.  Call Hold feature number : – Plan 1: 20 (United King[...]

1.4 During a Con versatio n User Manual 57 Answering Call W aiting fr om the T elephone Compan y Y our teleph one compa ny may also offer an opti onal cal l waiting ser v ice, which c an inform you that you hav e anot her call on the sa me outs ide (CO ) line. For more de tails, cons ult your telephon e com pany . Customising Y our Phone • 3.1.2 [...]

1.4 During a Con versatio n 58 User Manual 1.4.5 T alking to Multip le P ar ties (Confere nce) – Addin g a Th ird Party Duri ng a Co nv ersatio n (3-pa r ty Conference) – Leaving a Co nference Call (Una ttended Conference) – Ori ginat ing a 3 -par ty to 5-par ty Conference C all (5-par ty Conference) Adding a Third P ar ty Durin g a Con ver s[...]

1.4 During a Con versatio n User Manual 59 T o put the thir d party on hold and talk to the original party T o lea ve a 3-party conference call Leaving a Conference Call (Unattended Conf erence) •* 1 Y ou may hav e to en ter th e Call Hol d feature number afte r pressi ng the Reca ll/ hookswitch on your singl e line tele phone ( SL T), de pendin [...]

1.4 During a Con versatio n 60 User Manual T o leave a conf erence call and establish an unatt ended conference call T o return while other s are talking Originating a 3-party to 5-party Confere nce Call (5-party Conferenc e) • CO-to-CO Line Call Duration  The length o f outs ide-to- outside ( CO-to-CO ) line cal ls may be limited throu gh sys[...]

1.4 During a Con versatio n User Manual 61 T o estab lish a 5-party conference call T o c hange to a 5-party conferenc e call during a 3 -party conference call with one or 2 out side parties Press CONF . PT T alk. To continue Dial desired phone number . desired phone no. Press CONF . T alk. A 5-par ty conference call is now estab lished. Off-hook. [...]

1.4 During a Con versatio n 62 User Manual T o disconnect a 5-party conf erence call • * Ente r "#2 2 " when "P lan 2 " or "P lan 3" is selec ted as the number ing plan th rough system programming . • Only one 5 -par t y conference ca ll ca n be in progress a t a time. • Y ou c annot ch ange to a 5-par ty confere[...]

1.4 During a Con versatio n User Manual 63 1.4.6 Muti ng a Microphone (Microphone Mute) T o set/can cel Y ou c an disable the microp hone to c onsu lt pr ivately with oth ers in the roo m whil e liste ning to the other par ty o n the ph one throug h the s peaker . • The A UT O ANS/MU TE button ligh t shows the cur rent stat us as follows: Off : N[...]

1.4 During a Con versatio n 64 User Manual 1.4.7 Using the Head set (Headset Operation) T o talk using the headset Connecti ng an optiona l headse t allows for hands- free conversations.  This f eatu re is al so known as Handse t/Heads et Selec tion. No SL T Press SP-PHONE . PT[...]

1.4 During a Con versatio n User Manual 65 1.4.8 T a lking to A nother P ar ty with out Liftin g the Hands et (Hands-free Operation) T o s witch fr om the handset to hands-fr ee mode T o s witch fr om hands-free mode to the handset Y ou c an have a conv ersation in hand s-free mode u sing the S P-PHON E button. • Helpful hints for hands-free oper[...]

1.4 During a Con versatio n 66 User Manual 1.4.9 Changing th e Dialling Mode (Pulse to T one Co n version) If you are using a pulse -typ e outside ( CO) li ne, you can temporar ily c hange th e diallin g mode from pulse to tone to ac cess comput er teleph one se r vices that requ ire to ne dia lling s uch as V oi ce Ma il. • Y ou c annot chang e [...]

1.5 B efore Leav ing Y o ur De sk User Manual 67 1.5 Bef ore Lea ving Y our Desk 1.5.1 Forwarding Y our Calls (Call Forwar ding [FWD]) Y ou c an have y our in comi ng calls forwarded to a specified desti nation.  The following methods are available: All Calls :  All cal ls are f orward ed to a specifi ed extension regardles s of th e statu s [...]

1.5 B efore Leav ing Y o ur De sk 68 User Manual T o set/cancel T o set/cancel fr om another ext ension 1 7 Off-hook. Press FWD/DND or enter 71 . Enter required number . Enter 3 to select "To Outside (CO) Line". All Calls Busy/No Answer To Outside (CO) Line Dial outside (CO) line access number and then outside phone number . On-hook. PT/S[...]

1.5 B efore Leav ing Y o ur De sk User Manual 69 • The FWD/DND button li ght s hows the curr ent statu s as f oll ows:  Off : Neither feature is s et.  Red on : Do Not Distu rb (DND) mode  Fla shi ng red slow ly : FWD mo de • If a pr opri etar y telephone (PT) us er sets the FWD—Bu sy/No Answ er feature, the FWD / DND button ligh t w[...]

1.5 B efore Leav ing Y o ur De sk 70 User Manual 1.5.2 Sho wing a Messag e on the Caller's T elephone Display (Absent Message) If you are un able to answer calls, you can selec t a br ief me ssage that will be sh own on the di splays of P anason ic disp lay propr ietar y telephone (PT) us ers when they call you. The m essa ge you select c an e[...]

1.5 B efore Leav ing Y o ur De sk User Manual 71 T o confir m • * Th e date o rder varies d ependi ng on your co untr y/ area. • Enter the de sired value in t he " % " pos ition s. Y ou must ent er the numbe r of digi ts represen ted by the number of " % " symbols . Off-hook. Display PT[...]

1.5 B efore Leav ing Y o ur De sk 72 User Manual 1.5.3 Preventing Other P eople from Using Y our T ele phone (Extension Lo c k) Y ou c an lock your e xten sion so tha t outside (CO) l ine call s ca nnot be made. This can be us eful to pre vent other p eople f rom mak ing in appropr iate c alls usi ng your extension.  This f eatu re is al so know[...]

1.5 B efore Leav ing Y o ur De sk User Manual 73 1.5.4 Leaving a Gr oup (Lo g-in/Log-out) T o set Log-i n/Log-out Y ou c an cha nge your stat us in an extensi on group. When you log out, in comi ng calls to th e group wi ll not r ing at your extension. When you log back in, c alls will again ring at your extension. (D efault: Log-in) • The Log-in[...]

1.5 B efore Leav ing Y o ur De sk 74 User Manual 1.5.5 Using V oice Messaging (Built-in V o ice Message [BV]) – Recordi ng, Pl a ying, o r Erasing Personal BV Out going M essages – Forwarding Y our Cal ls to Built- in V oice M essa ge – Leaving, Playing, or E rasing V oi ce Mess ages  If an optiona l voice message card is in stall ed in th[...]

1.5 B efore Leav ing Y o ur De sk User Manual 75 button or Mess age/Ringer Lamp, the correspondin g button or lamp tur ns on when a mess age has be en left.  Y ou c an also p erfor m the following operatio ns: • Y ou ca n recor d, play , or era se a person al BV OGM for your personal me ssag e area. • The op erator or ma nager can recor d, p[...]

1.5 B efore Leav ing Y o ur De sk 76 User Manual T o play bac k T o erase • The AUT O DIAL/STORE button light shows the cur rent st atus as follo ws :  Off : Y ou are reco rding a mes sage, or a me ssag e has f inis hed playing.  Red on : A mess age i s playing. • Y ou c an st op playback b y pr essing t he A UT O D IAL/STORE button. PT/S[...]

1.5 B efore Leav ing Y o ur De sk User Manual 77 Forwarding Y our Calls to Built-in V oice Mess age T o set/can cel • Setti ng this feature al so canc els ot her typ es of Call Forw ard ing (FWD )/Do Not D isturb (DND). Customising Y our Phone • 3.1.3 Cus tomis ing the Bu ttons  Create or edit an FWD/ DND (Call Forw arding/D o Not Disturb). [...]

1.5 B efore Leav ing Y o ur De sk 78 User Manual Leaving, Pla ying, or Erasing V oice Messag es T o leave a v oice messa ge in a user's per sonal message area T o leave a v oice messa ge in the comm on message area On-hook. Record a message. Off-hook. Personal BV OGM & C.Tone Dial desired phone number to access personal message area. desir[...]

1.5 B efore Leav ing Y o ur De sk User Manual 79 T o lea ve a voice mes sage using Direct Message T o view an d p lay back a v oi ce m essage in a v oice message area PT/SLT On-hook. Record a message. Off-hook. Dial another extension number . Enter 725 . Enter 1 . 2 5 1 7 C.Tone another extension no. Enter # . An SLT user can enter " 0 " [...]

1.5 B efore Leav ing Y o ur De sk 80 User Manual T o pla y back all v oice messages in a voice messa ge area T o erase all v oice messa ges in a v oice messa ge area PT/SLT Off-hook. Listen to the messages. Enter 725 . Enter 2 . Enter # . 2 5 2 7 C.Tone The messages are played in the recorded order. To go to the next message To erase the message* 1[...]

1.5 B efore Leav ing Y o ur De sk User Manual 81 T o pla y back and/ or erase voic e messages from an outside tel ephone •* 1 T o erase a voice mes sage whi le list ening t o the me ssag e, enter "3". Y ou wi ll hear dial tone 3. Enter "3" ag ain to erase th e mes sage. If you ch ange your m ind a nd decid e not to erase the m[...]

1.5 B efore Leav ing Y o ur De sk 82 User Manual • Calle rs cann ot put a call on hold by pres sing the T RANS FER or HOLD button whil e recor ding a voice messag e. • If you enter a wrong voice me ssage access c ode, when tr ying to pl ay b ack v oice message s from a n outsi de tel ephone, the cal l will b e dis connecte d after 10 seco nds. [...]

1.6 Mak ing/Answering a P aging Announce ment User Manual 83 1.6 Making/Answering a P a ging Announcement 1.6.1 P a ging –P a g i n g – P aging and the n T ransferrin g a Call Pa g i n g Y ou ca n make a paging an nounceme nt to sev eral people at once. Y our pag ing anno uncem ent can be hear d throug h an externa l spea ker and through the bu[...]

1.6 Makin g/Answering a Pa ging Announ cement 84 User Manual P aging and then T ransferring a Call Y ou c an transfer a call af ter maki ng a pa ging annou nceme nt. •* 1 Y ou may ha ve to ent er th e Call Hold f ea ture n umb er aft er pres sing t he Rec all/ hookswitch on your singl e line t elephone ( SL T), de pendin g on the SL T Hold Mode o[...]

1.6 Mak ing/Answering a P aging Announce ment User Manual 85 1.6.2 Answering/Den ying a Pa ging An nouncemen t Y ou c an answer a paging a nnouncem ent fro m any extension. Y ou can al so se t your propr ietar y telepho ne (PT) to not rec eive paging ann ounce ments. T o ans wer T o refuse/ accept paging announcements (P aging Den y) • * Ente r &[...]

1.7 Setting th e T elephone Accord ing to Y our Needs 86 User Manual 1.7 Setting the T elephone According to Y o ur Needs 1.7.1 Setting the Ala rm (Timed Reminde r) Y ou ca n set your telep hone to r ing at a set ti me, to remind you of a me eting, a ppointment , or as a wake-up call. The alar m can o ccur eithe r one time or daily (ev e r y day un[...]

1.7 Setting the T elephone Accordin g to Y our Ne eds User Manual 87 T o stop the alar m T o confir m • The alar m r ings for 30 secon ds. • If you receive an incoming call duri ng an alarm, t he ri nging f or t hat ca ll will s tar t after the alar m stops r ing ing. • If the te lephon e is off- hook at the time an ala rm is sch edule d to r[...]

1.7 Setting th e T elephone Accord ing to Y our Needs 88 User Manual 1.7.2 Refusing Inco ming Calls (Do Not Disturb [ DND]) Y ou c an set your te lephon e to prev ent i ncoming calls fr om r inging a t your tele phone. This ca n be us eful i n situati ons where you do not want to be dist urbed, for e xam ple dur ing a m eeting . T o set/cancel • [...]

1.7 Setting the T elephone Accordin g to Y our Ne eds User Manual 89 1.7.3 Receiving Ca ll W aiting Dur ing a conversation, you can be i nforme d of a waitin g call by a to ne throug h the built-in speaker of your propr ietar y tele phone (P T) or th e hands et of your single l ine telep hone (SL T) (Default: Disa ble). T o ch ange the cal l waitin[...]

1.7 Setting th e T elephone Accord ing to Y our Needs 90 User Manual 1.7.4 Preventing Other P eople from Joining Y our Con versation (Executive Busy Override Deny) Y ou c an prev ent oth er extension us ers from u sing the Executive Busy Overrid e feature to jo in an ongo ing call. Off-hook. On-hook. PT/SLT Enter 733 . 3 3 7 C.Tone Enter 0 to preve[...]

1.7 Setting the T elephone Accordin g to Y our Ne eds User Manual 91 1.7.5 T urn ing on the Backgr ound Music (BGM) T o set/can cel Y ou c an li sten to backgrou nd music ( BGM) through your tel ephone speaker whil e on-ho ok. If your e xte nsion be comes busy (off-ho ok, m aking or rece ivin g a call et c.), the musi c will stop. When you go back [...]

1.7 Setting th e T elephone Accord ing to Y our Needs 92 User Manual 1.7.6 Pr otecting Y our Line against Notification T on es (Data Line Securi ty) Y ou c an protec t the l ine again st audi ble notificat ion ton es, such as call waiting ton es or ho ld ala r m tones during a con v ersati on. Se t this f eature if y our e xtensio n has a dat a com[...]

1.7 Setting the T elephone Accordin g to Y our Ne eds User Manual 93 1.7.7 Checking the Time Ser vice Mode The PB X can be pro grammed to make and rec eive calls differently in day/night/ lunc h modes . Y ou ca n conf irm the curr ent tim e service mod e (da y , nig ht, or lunc h) on the displ ay . No SL T Enter # . While on-hook Display PT The dis[...]

1.7 Setting th e T elephone Accord ing to Y our Needs 94 User Manual 1.7.8 Clearing Features Set at Y our Extension (Exten sion Feature Clear) Y ou c an reset the se ttings of t he following f e atures o n your e xte nsion to t he default setti ngs.  This f eatu re is al so known as Statio n Feature Clear or Station Programme Cl ear . Feature V [...]

1.7 Setting the T elephone Accordin g to Y our Ne eds User Manual 95 1.7.9 Monitorin g a Room (Room Monitor) Y ou c an mo nitor a room th rough an other pr opr ietar y telep hone (P T), or m onitor a door through a door phone. The P T you want to monit or shoul d be set i n advance to al low monitor ing. T o set T o monitor T o monitor thr ough a d[...]

1.7 Setting th e T elephone Accord ing to Y our Needs 96 User Manual T o talk with a per son in the monitored room T o cancel a monitor T o stop a monitor temporaril y while on-hook • * Ente r "#31 " when "P lan 2" or "Plan 3 " is selecte d as the number ing pl an through system programming . • Y ou c an mo nitor u[...]

1.8 Using User -supplied Equipment User Manual 97 1.8 Using User -supplied Eq uipment 1.8.1 If a Doorp hone/Door Open er is Connected – Calli ng to an d from a D oor phon e (Doo r phone Call) – Open ing a Do or (Door O pen) Calling to and fr om a Doorphon e (Doorphone Call) Y ou c an talk to a p erson a t the d oor through the do or phon e. The[...]

1.8 Using Use r-suppli ed Equipment 98 User Manual Open ing a Do or (Door O pen) Y ou c an unlock a do or from your extension, i f enabled th rough sy stem pr ogramming. Fro m an enabled e xtension Fro m an extension tha t is on a call with a doorphone • * Ente r "#31 " when "P lan 2" or "Plan 3 " is selecte d as the[...]

1.8 Using User -supplied Equipment User Manual 99 1.8.2 If a Host PB X is Connected – Acc essing Exter na l Ser v ices (E xter n al Feature Acce ss [EF A ]) Accessing External Services (Exte rnal Feature Access [EF A]) Y ou c an acces s speci al f ea tures s uch as Cal l W aiti ng offered by another PB X or a tel ephone company . This feature is [...]

1.8 Using Use r-suppli ed Equipment 100 User Manual 1.8.3 If a V oice Processing System is Connec ted Y ou or an ou tside par ty can access the V oi ce Proces sing Sy stem (V PS) from a tele phone. – Forwarding Y our Cal ls to a V o ice P rocessin g Syste m (V oice Mail I ntegration) If your PBX ha s a Panasonic VP S con nected us ing A PT Integr[...]

1.8 Using User -supplied Equipment User Manual 101 T o listen to messages T o t ransfer a cal l to a ma ilbo x (APT Integrati on only) • If your PBX has a P anas onic VPS conne cted us ing Inb and (DTM F) integration, your PBX automa tically sends a spe cial signal to the V oic e Mail por t before connectin g the ca ller . T o enable this feature[...]

1.8 Using Use r-suppli ed Equipment 102 User Manual Screening Calls (Live Call Screen ing [LCS]) Bef ore operating • Create a Live Call Sc reening (LCS) button. • Select th e mode, eit her Ha nds-free or Pr ivate. • Set t he LCS p ass word. • Set t he LC S fe atur e. T o set/cancel th e LCS passw or d • If a pr opri etar y tel ephone (PT)[...]

1.8 Using User -supplied Equipment User Manual 103 T o set LCS T o cancel LCS Press Live Call Screening . Enter LCS password . LCS password PT (Live Call Screening) While on-hook Press red Live Call Screening . PT (Live Call Screening) While on-hook[...]

1.8 Using Use r-suppli ed Equipment 104 User Manual Operation Fl owchart The op erations in th e shad ed areas can be pe rf or m ed in hand s-free mode. Hands-free Mode Private Mode Stop monitoring Answer the call Monitor Monitor No operation Stop monitor Answer (Alert Tone) Press FLASH/RECALL or LCS Cancel . OR Press FLASH/ RECALL or LCS Cancel . [...]

1.8 Using User -supplied Equipment User Manual 105 Recor ding a Con versation (2 -way Recor d) T o re cord i nto y our mailb ox • The Live Call Scr eenin g (LCS) button light sh ows the feature sta tus as follows: Off : LCS is off.  Fla shi ng gr ee n ra pid ly : An aler t tone is ring ing (Pr ivate mode only).* 1  Fla shi ng gre en s lowly[...]

1.8 Using Use r-suppli ed Equipment 106 User Manual T o record into another mail bo x (2-way T ransf er) • The 2 -wa y Record button light or 2-wa y T ransfer button lig ht shows the cur rent sta tus as fo l l o w s : Off : Not recordi ng.  On : Recording t he conversation. • Note:  When you record your 2-way telephone conv er sation s, y[...]

1.9 Using a Displa y Proprie tary T elephone User Manual 107 1.9 Using a Displa y Pr oprietary T e lephone 1.9.1 Calling with the Inco ming Call Log If your PBX r eceives caller infor matio n from the teleph one compa ny (phone numb er and /or caller n ame), the PBX autom atica lly logs this in f o rm ation each time you do not an s wer an ou tside[...]

1.9 Using a Display Proprietary T elephone 108 User Manual T o view call er inf ormation and call back a call er T o erase caller informati on • New : Call re cords t hat have not previously be en vi ew ed  Old : Call re cords t hat have pre vi ously be en viewed  Both new and old call records are stor ed in each per sonal a nd com mon area[...]

1.9 Using a Displa y Proprie tary T elephone User Manual 109 T o vi ew call er inf ormation and pla y bac k an associ ated v oice message in a v oice message area T o erase call er informati on, inc luding associated v oice message in a v oice message area • When viewing ca ller in f o r mation with the Cal ler I D Indicati on—Comm on button, a[...]

1.9 Using a Display Proprietary T elephone 110 User Manual T o erase all calle r inf ormation in t he per sonal area T o disregar d the newest call/o verwrite t he oldest call in the per sonal area call log T o set/cancel lo gging of caller inf ormation when answeri ng a call • Calle r informa tion wi th assoc iated voice me ssages is no t erased[...]

1.9 Using a Displa y Proprie tary T elephone User Manual 111 • New informati on of c alls tha t you did not an s wer will be disp lay ed fir st. • Inform ation o f answered call s is logge d as old ( alread y viewed) in f or mati on. • A Cal ler ID Indi cation—Personal/Common button c an be u sed to: – Inform you of cal ls logg ed in your[...]

1.9 Using a Display Proprietary T elephone 112 User Manual[...]

User Manual 113 Section 2 Operator/Manager Operation This cha pter show s the o perator and the manage r extension how to cont rol the o ther extensions or the P BX. Y ou r PBX suppor ts one ma nager ( e xte nsion ja ck 01) and on e operator .[...]

2.1 Contr ol Features 114 User Manual 2.1 Contr ol Features 2.1.1 Locking Other Extensions (Remote Ext ension Lock) T o lock/unl ock The op erator or man ager can lock or unl ock an e xte nsion . This f eatu re is also known as Remote St ation Lo ck Control. • This feature ov err ides the Ex tension Lo ck f eatur e. If Exten sion Lock has al read[...]

2.1 Contr ol Features User Manual 115 2.1.2 Switching the Time Ser vice Mode (Tim e Service) T o change the time service mode manuall y T o return to automatic mode after changing the ti me service m ode manuall y T o confir m the current time service mode The PB X ca n be programmed to make and rec eive calls differently in e ach tim e ser vi ce m[...]

2.1 Contr ol Features 116 User Manual • The D a y , Night, and Lunch button light s show the curren t status a s follows:  Off : Not set  Red on : Set • If lu nch mode is set manual ly by enterin g "783# " while in autom atic mo de, the time se r vic e mode will no t change automati cally un til you retur n to au tomatic mod e b[...]

2.1 Contr ol Features User Manual 117 2.1.3 Setting an Alarm f or Other Exte nsions (Remote T imed Reminder [W ake-up Call]) T o set T o cancel The op erator or man ager can remo tely set or c ancel the Timed Re minder feature for any e xten sion. No SL T On-hook. Off-hook. Enter 764 . Enter 1 for one time or 2 for daily. One time Daily Enter 0 for[...]

2.1 Contr ol Features 118 User Manual T o confirm Off-hook. On-hook. Enter 764 . Dial extension number . Display PT extension no. 6 4 7 Enter # . Enter 763 . 763 D.Tone C.Tone & D.Tone Enter # .[...]

2.1 Contr ol Features User Manual 119 2.1.4 Erasing All Caller Inf ormat ion in the Comm on Area (Incoming C all Log in the Commo n Area—CLEAR ALL) T o erase The o perator or m anager can era se all c aller informati on lo gged i n the com mon area . • Calle r informa tion wi th assoc iated v oic e mes sages is not erase d by this operat ion. ?[...]

2.1 Contr ol Features 120 User Manual 2.1.5 Disregarding the Ne west Call or Overwri ting the Ol dest Call in the Com mon Area Ca ll Log (301st In coming Call Logged in t he Common Area) T o disregar d the newest call/o verwrite the ol dest call i n the common area call log The call lo g in the com mon area ca n store up to 300 call reco rds. The o[...]

2.1 Contr ol Features User Manual 121 2.1.6 Recording, Pla ying, or Erasing Commo n BV Outgoing Messages If an optiona l voice message c ard is instal led in the PBX , the operator or manager can record, play , or erase a comm on Built- in V oice Me ssage (BV) outg oing m essage (O GM) in the comm on messa ge area.  When an outsi de (CO) line ca[...]

2.1 Contr ol Features 122 User Manual T o erase PT/SLT Off-hook. On-hook. Enter 722 . 2 2 7 Enter 0 . Enter # . 0 Dial common BV OGM number (01–24). C.Tone common BV OGM no. An SLT user can enter " 0 " instead of " # ".[...]

2.1 Contr ol Features User Manual 123 2.1.7 Changin g System Setting s Using Programming Mode The op erator or man ager can set th e following system f eatur es whil e in prog ra mming mode . Settin g Procedu re Adjusti ng the curren t date a nd time  (Date & Time Set) Cance lling Ex tens ion Lock, Inco ming Cal l Log Disp la y Loc k in the [...]

2.1 Contr ol Features 124 User Manual Recording or Pla ying Ou tgoing Message s use d by DISA, U CD , and 3-level AA  (Outgoin g Messag e [OGM ] for DISA/UCD) * 5 X = 0 (T o eras e OGMs f or Di rect Inw ard Syst em Acce ss [DISA] /Unif orm Call Dis tri bution [UCD]): 1 (T o record OGMs f or DISA/UCD): 2 (T o play OGMs for DISA/UCD): 3 (T o re co[...]

2.1 Contr ol Features User Manual 125 •* 1 Y ear (00 –99), Mon th (01 –12), Day (01–31), Day of the week (0–6: Sun -Sat), Hour (01– 12), Minute (00–59) , AM/PM ( 0/1) •* 2 The prepr ogrammed extension pa ssw ord c an be u sed for the W alking C OS feature and the R emote Extens ion Lo ck f eatur e. E ach e xt ensio n's pass wor[...]

2.1 Contr ol Features 126 User Manual[...]

User Manual 127 Section 3 Customising Y our Pho ne & PBX This cha pter show s you how to custo mise your prop riet ar y telephon e (PT) or PBX acc ording to your needs.[...]

3.1 Customis ing Y our Phone (P ersona l Programming ) 128 User Manual 3.1 Customising Y our Phone (P ersonal Pr ogramming) 3.1.1 Customising Y o ur Phone (Per s ona l Programming) Y ou c an custom ise vari ous features of your tel ephone, su ch as li ne preferences an d custom ised buttons. Additi onally , you can ret ur n all customi sed features[...]

3.1 Customis ing Y our Phone (P ersona l Programming ) User Manual 129 3.1.2 Changing P ers onal Settings Using Pr ogramming Mode Y ou c an perfor m the following while in p rogramming m ode: – Set ting Fe atur es – Clear ing Features – Confir ming Y our O wn Extens ion Numbe r (Sel f-e xte nsion Num ber Co nfir mation) Setting Features The d[...]

3.1 Customis ing Y our Phone (P ersona l Programming ) 130 User Manual Clearing Features Y ou c an reset the following features to th eir default settings.  This operation a lso cance ls the A UTO ANS/MUTE s tatus of b oth the H ands- free Answerback f eat ure and the Room Monito r fe a ture. T o return f eatures to defaul t (P ersonal Pr ogramm[...]

3.1 Customis ing Y our Phone (P ersona l Programming ) User Manual 131 Confirming Y our Own Extension Numb er (Self-extension Number Confirmation) Y ou c an con fir m your jack and extensio n number . • Y ou c an also c onfir m your extension numbe r by pressing the " " key 2 times (" ") whil e on-hook . Ever y tim e you press[...]

3.1 Customis ing Y our Phone (P ersona l Programming ) 132 User Manual 3.1.3 Customising the Buttons Y ou c an custom ise t he flexible CO b u ttons, Direct St ation Sel ectio n (DSS) buttons, Programmable F eat ure (PF) buttons, an d MESSAGE buttons on your propri etar y telephone (PT) and DSS Co nsole by assigning the following f eatur es to the [...]

3.1 Customis ing Y our Phone (P ersona l Programming ) User Manual 133 Extens ion Lock* 5 + e xten sion no .* 1 Log-in/ Log-out 2-way Record* 6 + voice mail ex t ension no.* 1 2-w a y T ransf er* 6 + v oic e mail extension no.* 1 Live Call Scre ening (L CS)* 6 LCS Canc el* 6 V oic e Mail (VM) T rans f er* 6 + v oic e mail ex t ension no.* 1 Messag [...]

3.1 Customis ing Y our Phone (P ersona l Programming ) 134 User Manual T o confirm a bu tton setting T o clear a but ton setting Press CO , DSS , PF ,o r MESSAGE . (CO, DSS, PF) OR Display PT Press PROGRAM . Press PROGRAM . Press STORE . 2 Enter 2 . To continue Press CO , DSS , or MESSAGE . (CO, DSS) OR Press PROGRAM . Press PROGRAM .[...]

3.2 Mana ging Call Logs User Manual 135 3.2 Managing Call Logs 3.2.1 Requirements The ma nager c an pr int out and cl ear cal l log in f o rm ation for each extension. A vailable Ext ension The extension c onnected to extension jack 01 Required T elephone A P anas onic pr opr ietar y telephone (PT) wit h a dis play (e.g., KX-T773 0) Manager P assw [...]

3.2 Mana ging Call Logs 136 User Manual 3.2.2 Printing an d Clearing C all Logs Item Progr amming Input Clear ing the c all recor ds of each extension.* 1 Pri nting the cal l reco rds of each e xtens ion. Clear ing th e call rec ords o f all extensions. •* 1 T o confir m t he cleared date and ti me, press the FWD/DND (Ca ll Forw arding/ Do Not Di[...]

3.3 Customisin g Y our PBX (Syste m Program ming) User Manual 137 3.3 Customising Y our PBX (System Pr ogramming) 3.3.1 Programming Information Y ou c an cha nge the default settin gs of your PB X acco rding to your requir ements. Customisable programming items ar e shown below , with the programme number in parentheses . • Sys tem Speed Dia llin[...]

3.3 Customising Y our PBX (System Progra mming) 138 User Manual Icon Descriptions Fixed Button (KX-T7730/K X-T7735) Function PREV (PRE VIOUS) NEXT SECRE T ST ORE PA U S E PROGRAM END SELEC T FLASH CLEAR – –[...]

3.3 Customisin g Y our PBX (Syste m Program ming) User Manual 139 Pr ocedure The ba sic ste ps ar e shown be low . 1. T o enter prog ramming mode 2. T o prog ramme  Y ou can enter eac h programme numbe r (3 di gits). 3. T o ex it programming mode Enter manager password . Enter # . manager password Press PROGRAM . Press PROGRAM .[...]

3.3 Customising Y our PBX (System Progra mming) 140 User Manual 3.3.2 System Programming System Speed Dial ling Number [001] Y ou c an sto re frequ ently us ed phon e numbers for conv enie nt dia lling. • If the des ired number is more tha n 32 digits, divide the number and st ore it into more than one speed diallin g number. • " ", &[...]

3.3 Customisin g Y our PBX (Syste m Program ming) User Manual 141 System Speed Dialling Name [0 11] Y ou c an sto re the nam e assoc iated with each s peed dialling number . Th ese names are di splayed when makin g calls using the System Speed Diall ing feature. T o enter c haracters, refer to "Ente ring Characters" . DISA Securi ty Code [...]

3.3 Customising Y our PBX (System Progra mming) 142 User Manual DISA Security Code Digits [530] Y ou c an selec t the numb er of digits used for DISA s ecur ity cod es assigne d in DIS A Secu r ity Code [5 12]. • W ARNING  There is a risk that fraudulent telephon e ca lls will be made using the Outside-to- Outside (CO-to-CO) Line Call feature [...]

3.3 Customisin g Y our PBX (Syste m Programming ) User Manual 143 Entering Cha racters Y ou c an en ter the following chara cters. The tables b elow show you the ch aracters availab le f or each button. T able 1 (Alphabet mode)/T able 2 (Numeral mode) < Exam ple > T o e nter "A nn", Not es • T o toggle between "A lphab et mod[...]

3.3 Customising Y our PBX (System Progra mming) 144 User Manual[...]

User Manual 145 Section 4 Appendix This cha pter p rovides T roubleshoot ing, the Feature Number T able and T one Lis t. Check the T r oubleshootin g sectio n before consultin g your dea ler .[...]

4.1 T r oubleshoo ting 146 User Manual 4.1 T r oublesh ooting 4.1.1 T roub le shooting Problem Remed y I cannot make calls using the tele phone. • The telephone is locked.  Unlock your telephone. ( 1.5.3 Preventing Other P eo ple fr om Using Y our T elephone (Exten sion Loc k), 2.1.1 Lo ckin g Other Extens ions ( Remot e Extens ion Lo ck)) Som[...]

4.1 T roub leshootin g User Manual 147 I cannot make an outside (CO) line c all using a One-touch Dialling but ton or Speed Dialling. • An outside (CO) line ac cess number was not stored with the phone number .  An outs ide (CO ) line a ccess nu mber is re quired f or outside (CO) line cal ls. ( 1. 2.1 Basi c Call ing, 3 .1.3 Cust omising the [...]

4.1 T r oubleshoo ting 148 User Manual I want to confirm m y extension number . • Confir m your extension num ber by pressi ng the " " ke y 2 ti mes wh ile on- hook, o r throug h perso nal programm ing.  ( Y o ur Exten sion Number i n 1.1.1 B efore Operatin g a T ele phone, 3.1.2 Changing P ersona l Settings Us ing Pr ogramming Mod e[...]

4.2 F eat ure Num ber T abl e User Manual 149 4.2 Feature Numbe r T able 4.2.1 Feature Numb er T able The n umbers listed belo w are t he f eatur e num bers u sed to ac cess th e PBX f eat ures . The n umberin g plan can be s elect ed through s ystem programm ing. Num bers in pa renthes es indicate th at the feature numbers are di fferent from thos[...]

4.2 Featur e Number T abl e 150 User Manual 1.2.4 When the Dia lled P ar ty is Busy or There is No Answer Leaving a Mes sage Waiting Indicati on/Cal ling Back a Calle r Who Le ft an Ind ication ( Messag e W aitin g) 70 Leaving a Mes sage Waiting Indicati on – T o leave 1 + extension no . + #/ 0 – T o cancel 2 + e xte nsion no. + #/0 Calling Bac[...]

4.2 F eat ure Num ber T abl e User Manual 151 –T o r e t r i e v e 5 2 (#56) *4 store d par king zone no. (0–9) 1.4.4 Answerin g Call Waiting Answ e ring Call Waiting from the T ele phone Company 6 1.4.5 T a lking to Multip le Parti es (C onference) Or igina ting a 3-par ty to 5-p ar ty Conference Call (5- par ty Conf eren ce) 22 (#22 ) (phone [...]

4.2 Featur e Number T abl e 152 User Manual 1.5.5 Usin g V oic e Messag ing (Bu ilt-in V o ice Message [BV]) Recording, Playing, or Era sing P ersona l BV Out going Messa ges 723 – T o record 1 + #/0 – T o pla y bac k 2 + #/ 0 – T o erase 0 + #/0 F orward ing Y our Calls t o Buil t-in V oic e Mess age 71 – T o s et 1 (Al l Calls) or 2 ( Bus[...]

4.2 F eat ure Num ber T abl e User Manual 153 1.7.3 Re ceivin g Call W aitin g – T o set for outside (CO) lin e calls 731 1 + #/0 – T o canc el for outside ( CO) li ne ca lls 731 0 + #/0 – T o set for interc om ca lls/door phone c alls 732 1 + #/0 – T o canc el for interco m calls/do or ph one call s 732 0 + #/0 1.7.4 Pr e venting Othe r P [...]

4.2 Featur e Number T abl e 154 User Manual Screen ing Calls (Live Call Sc reening [ LCS]) 77 – T o set t he LCS pa ssw ord 3-digi t LCS pa ss word 2 times + # – T o cancel the LCS pas s word store d LCS password + # 1.9.1 Call ing wi th the Inco ming Ca ll Log – T o erase all caller informat ion in the personal ar ea 70 # – T o disreg ard [...]

4.2 F eat ure Num ber T abl e User Manual 155 2.1.6 Recor ding, Playing, or Erasing Common BV Outgoin g Mess ages *5 722 – T o record common BV outgoi ng messa ge (OGM) no . (0 1–24) + 1 + #/0 – T o play back common BV OG M no. (01–24) + 2 + #/0 – T o erase common B V OGM n o . (01–24) + 0 + #/0 •* 1 F or U nited K ingdom/New Zeala nd[...]

4.2 Featur e Number T abl e 156 User Manual Feature (When the extension is on-hook) Numbering 1.7.5 T ur ning on the Backg ro und Music (B GM) – T o set/cancel 1 1.7.7 Checking the Tim e Ser vic e Mode /2.1.2 Sw itching the T ime Ser v ice M ode (Time S er vice) – T o confir m th e current m ode # 3.1.2 Chang ing P e rson al Settings Usi ng Pro[...]

4.3 Identify ing T ones User Manual 157 4.3 Identifying T ones 4.3.1 Identify ing T o nes While On-hook Ring T one P atterns The following ri ng tone pa tter ns c an be a ssigned to incom ing call types (ou tside (CO) line, in tercom, o r door phone calls ), or are fixed f or cer tain cal l typ es (Hold Recall, Timed Re minder, or Camp-on Re call).[...]

4.3 Identify ing T ones 158 User Manual Doorphone Chime P atterns The following door phone chi me patter ns can be as signed t o each door ph one when door bells an d door chime s are c onnect ed to th e PBX. * Chime patter ns 1 to 4 a re play ed o nly one ti me dur ing the door phone ri nging time. P atter n 4 P atter n 1* P atter n 2* P atter n 3[...]

4.3 Identify ing T ones User Manual 159 When Going Off-hook Dial T ones T one 1 Norma l T one 2 Any of the f oll owing features is set: • Absent Mess age • Background Mus ic (BG M) (p ro pr ieta r y telephon e [PT ] only) • Call Forwarding (FWD) • Call Pi ckup Deny • Dat a Lin e Securi ty • Do Not Dist urb (DND) • Ext ension Lo ck •[...]

4.3 Identify ing T ones 160 User Manual When Making Calls Busy T ones  [New Zealand only]  [Czech Republic only] Reorder T ones The o utside (CO) li ne you tr ied to se ize is not ass igned or was denied.  [Czech Republic only]  [Malaysia only] Ringback T ones Singl e (3-s interva l) Double (3-s int er val) Singl e (5-s interva l) 1 s 1[...]

4.3 Identify ing T ones User Manual 161 While Off-hook When T alk ing to an Outside P ar ty When Setting the Features or Pr ogramming Doub le (5-s interv al) DND T one The di alled extensio n is refusi ng incom ing call s. Indication T ones T one 1 (Call W aiting T one) T one 2 (Call W aiting T one) Single Double T r iple T one 3 (Hold Alarm T one)[...]

4.3 Identify ing T ones 162 User Manual T one 2 The new f eatur e setting was the sam e as th e previous setting , or cer tain features were succe ssfully perform ed or access ed (e.g., Call Hold, A utomati c Callba ck Busy ). T one 3 Before the follo wing f eatur es activate: • Retr ieving a held call • Picking up ano ther call • Establishi [...]

User Manual 163 Inde x[...]

Index 164 User Manual Numerics 2- way Re cor d 17, 105, 1 33 2-way Tr ansfer 17, 106, 1 33 301st Incoming Cal l Log ged in the C ommon Ar ea 120, 154 3-level Aut oma ted Attend ant 2 3-party Conf erence 58, 155 5-party Conf erence 60, 151 A Absent Message 70, 151 Accessing Another Party Directly from Outsi de (Direct Inward System Access [DISA]) 41[...]

Index User Manual 165 El ectr onic Stat ion Loc kout —> Ex ten sio n Loc k 72, 151 Entering Cha racters 143 Erasi ng All C all er Informat ion in the Common Area (Incom ing Cal l Log i n the Comm on Area—C LEA R ALL) 119 Examp les 13 Exclusive Cal l Hold 50 Executive B usy Ov erride 36, 155 Executiv e Busy O verride Deny 90, 153 Extens ion F[...]

Index 166 User Manual Paging Deny 85 PAUSE 15 Personal BV O GM 74, 75 Personal Prog ramming 128 Perso nal Speed Dia lling 26, 149 Picku p Dial ling — > Ho t Lin e 27, 14 9 Preventing O ther People from Joi ning Your Conve rsation (Execut ive Busy Overrid e Deny) 90 Preve nting Ot her P eople from P ick ing Up Your Calls (Call P ickup Deny) 47 [...]

Index User Manual 167 W Walki ng COS 40, 150 Warni ng Tone 161 What K ind of Telep hone Can Be Used ? 12 When the Dialled Party is Busy or There is No Answ er 31 When You Use a Panaso nic Propri etary Tel ephone 15 Y Your E xten sion Nu mber 13[...]

Panasonic Communications Co., Ltd. 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan Copyright: This material is copyrighted by P anasonic Communications Co ., Ltd., and ma y be reproduced for internal use only . All other reproduction, in whole or in par t, is prohibited without the written consent of Panasonic Communications Co ., Ltd.[...]