Planar C3215 manual

Planar Clean Scr een ™ II PC User’ s Manual Model Number C32 15 CS II Manual LAYOUT#2304 3/25/99 11:16 AM Page 50[...]

PLANAR CLEAN SCREEN ™ II PC Integrated Computer with LCD Color Displa y USER’S MANU AL Model Number C3215 and Options Document P ar t Number C3DOC-2 Copyright 1999 © Planar Display Solutions . All rights reser ved. CS II Manual LAYOUT#2304 3/25/99 11:15 AM Page T1[...]

ii Planar Clean Screen II PC User’ s Manual The information in this document is subject to change without notice. This publication may not be reproduced, stored in a retrieval system, or transmitted by any means without prior written permission of Planar Display Solutions. Clean Screen is a trademark and Planar and The Def inition of Quality are [...]

Regulatory and W arranty Information iii REGULA T OR Y INFORMA TION U .S. Federal Communications Commission (FCC) Requirements The Planar Clean Screen II PC has been tested and found to comply with the limits for a Class A digital de vice, pursuant to Part 15 of the FCC Rules. These limits are designed to pro vide rea- sonable protection against ha[...]

iv Planar Clean Screen II PC User’ s Manual Duration of W arranty The goods sold hereunder are warranted for a period of two years from date of shipment unless otherwise agreed to by Buyer and Planar . No extension of the warranty will be gi ven during the time the goods are in Planar’ s possession. Place of Repair or Replacement In order to ob[...]

T able of Contents v T able of Contents Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii U.S. FCC Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii Canadian Emissions Requirements . . . . . . . . . . . . .[...]

vi Planar Clean Screen II Screen PC User’ s Manual T able of Contents Chapter Four: System Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Connecting the Ke yboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Connecting Peripherals . . . . . . .[...]

vii T able of Contents REFERENCE GUIDE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Appendix A: Product Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 General Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

INST ALLA TION GUIDE Before Y ou Begin Installing and setting up your Clean Screen II PC is very straightforw ard. But before you get started, there are some things you should know . What’ s in the box? Each box will contain a Planar Clean Screen II head (that is, the integrated computer and LCD display), three T orx driv ers (sizes: T15, T20, T2[...]

Clean Screen II Mounts and Accessories P/N 12" wall mounted swing arm M3S12 Flush wall mount system (for head and ke yboard cabinet) M3WC0 Flush wall mount system (head only) M3FHM Roll stand only M3POLE Roll stand with UPS M3POLE-PS2 IS Manager’ s Kit C3DOC-2 IS Manager’ s Kit, TOUCH C3DOC-TS K eyboard cabinet with ke yboard and mouse M3W[...]

x Planar Clean Screen II PC User’ s Manual Front P anel Figure 1 Connections (Bottom) Figure 2 P ower-on Light Hard Disk Po w e r Switch Po w e r Connector USB 1 AT K eyboard COM A USB 2 LAN Floppy Connector COM B PC Card Slot CS II Manual LAYOUT#2304 3/25/99 11:16 AM Page x[...]

Chapter One: The Installation Express If you are an experienced technician who has installed Clean Screen II PCs, then check out Chapter One: The Installation Expr ess . It cov ers the major steps. If you are the least bit unsure of any step, please resume reading the rest of the manual. 1. Re view the Bef ore Y ou Begin section of the manual — e[...]

Chapter T wo: The Clean Screen II PC W elcome Thank you for purchasing Planar’ s Clean Screen II color LCD personal computer , an IBM ® com- patible PC integrated with a full color LCD VGA display . The Clean Screen II PC combines Intel ® Pentium ® performance with state-of-the-art display technology to of fer the most adv anced, rugged, and l[...]

The Clean Screen II PC does not include an integrated flopp y disk. There is pro vision for externally accessing a flopp y disk driv e through a custom connector . This is for diagnostic and service use only . Front P anel Figure 4 Connections (Bottom) Figure 5 Chapter T wo: The Clean Screen II PC 3 P ower-on Light Hard Disk Po w e r Switch Po w e [...]

Back Housing Figure 6 — Remov e the back housing to gain access to the unit. Inside Figure 7 4 Planar Clean Screen II PC User’ s Manual T welve T25 T orx screws Four holes f or standard Planar mounting options ( 10 ⁄ 32 ) Three T20 T orx scre ws T ouch Controller Board (Optional) Memory Battery PC Card Slot CPU Fuse HDD CS II Manual LAYOUT#23[...]

Do not remove the T -Bar or the standoffs. Their remov al is not necessar y to install or replace the battery , hard disk, memory , or fuse . The display unit contained beneath the motherboar d uses high v oltages. The display unit is not field serviceable and its connections are easily damaged. Static sensitive equipment. Use proper gr ounding pro[...]

Chapter Three: Har dware Installation and Replacement This chapter refers to installing or replacing options within the Clean Screen II itself. Instructions on installing the Clean Screen II onto a standard Planar mounting option will come with the mounting equipment itself. Removing the Bac k Housing Figure 8 P ower down unit fir st and disconnect[...]

Installing Memory Figure 9 Do not remove the T -Bar or standoffs. T o remo ve a memory module 1. Remov e back housing as abov e. 2. Placing your hands on both sides of the T -Bar , gently open both side catches simultaneously (apply pressure to the plastic part of the catch, not the metal spring). 3. The module will pop up. 4. Remov e the memory mo[...]

Memory Map Range CPU address Region Cached 0 to 640K 00000000-0009FFFF DRAM yes 640K to 768K 000A0000-000BFFFF VGA memory no 768K to 816K 000C0000-000CBFFF Shadowed VGA BIOS yes 816K to 896K 000CC000-000DFFFF ISA bus or UBE yes 896K to 1M 000E0000-000FFFFF Shadowed System R OM BIOS yes 1M to 16M 00100000-00FFFFFF DRAM yes If no DRAM, ISA or PCI mem[...]

Replacing the Hard Disk Drive Figure 10 Removing the existing hard disk 1. Remov e the back housing as abov e. 2. Locate the hard disk. 3. Remov e the four screws that secure the hard disk to the hard disk cage. 4. Gently detach the hard disk po wer and I/O cable from the hard disk. 5. Slide the hard disk out of the cage. Installing the new hard di[...]

Replacing the Battery Figure 11 Battery: Rayov ac BR2335 or equiv alent. 1. Remov e the back housing as abov e. 2. Gently pulling up on the battery bracket, remove the old battery . 3. Slide in a ne w battery . Dispose of the old battery in compliance with local regulations. 4. Upon startup, the system defaults will load. Enter Setup and go to the [...]

Replacing the Fuse Figure 12 Use only the fuse specified belo w to prevent damage to the Clean Screen II. Fuse: F5 Bussman GD A-5A, 5 A 1. Remov e the back housing as abov e. 2. Using a small (jeweler -type) flat screwdri ver , gently pry up on the fuse. 3. Snap in a ne w fuse that meets the above specif ications. Chapter Three: Hardware Installati[...]

Mounting the Clean Screen II Figure 13 — The back of the Clean Screen II, showing the location of mounting holes. Planar of fers a variety of mounting options. If you are using one of these, please refer to the instructions included with your mounting hardware. If you are pro viding your own mounting hardware, please follow these simple guideline[...]

Chapter Four: System Setup Attach the keyboard and all peripherals before you po wer up the unit. All connections are made at the bottom of the unit. If you hav e not yet attached the Clean Screen II PC to a standard mount- ing bracket, then lay the unit face do wn before you attach the keyboard and peripherals. Be sure to use a non-abrasi ve cloth[...]

Floppy Drive Connection Please note that this is NO T a standard floppy driv e connection. The Clean Screen II is not designed for regular use with an e xternal floppy dri ve. The connector will only allo w use of a Planar 3.5" external floppy dri ve and is intended only for diagnostic and service use. If you need to load driv ers for your ope[...]

P owering Up the Clean Screen II PC Figure 15 Po wer On Once the ke yboard, mouse, po wer , and all peripherals hav e been connected, use the power switch located beneath the po wer-on indicator to po wer up the unit. Alwa ys power down the unit bef ore you connect or disconnect an y peripheral. Setup (<F2>) When the screen first writes, pres[...]

Chapter Five: BIOS Setup The Setup program customizes the w ay the Clean Screen II PC uses the hardware features of its BIOS (Basic Input/Output System). The Setup data is stored in CMOS and guides the computer e very time it is turned on. A special feature of the Clean Screen II PC is its ability to also store the Setup information in flash memory[...]

Main Menu Figure 16 — Main BIOS Setup menu. The first screen you’ ll see is the Main menu. System Time and System Date These v alues are changed by moving to each f ield and typing in the desired entry . The T AB key mov es from hours to minutes to seconds, or from months to days to years. Legacy Diskette A: This field specif ies the type of fl[...]

Boot Options Sub-Menu This sub-menu allo ws changing the boot delay for slow hard dri ves. The Boot Delay option is used to set the system to delay booting for a time period expressed in seconds from 0 through 255. This allows for long startup times on boot de vices that spin up slowly . The default is 0 seconds. Boot-Time Diagnostic Scr een This f[...]

Primary Master/Slave Sub-Menus (under Main Men u) The system supports two IDE de vices. The following menu is representati ve of the menus for each of these devices. The detailed characteristics for each connected driv e is av ailable in this sub menu. Figure 17 — Primar y Master/Slave sub-men u. A utotype Fixed Disk This option is used when sett[...]

LB A Mode Control When enabled, this option allows the System BIOS to reference hard disk data as logical blocks instead of using the traditional Cylinders/Heads/Sectors (CHS) method. This option can only be used if both the hard disk being configured and the operating system support Logical Block Addressing (LB A). If disabled, then CHS mode is us[...]

Boot Options Sub-Menu (under Main Menu) Figure 18 — Boot Options Sub-Menu Numlock This option is used to enable or disable the Numlock feature of the ke yboard on booting. This enables the use of the ke ypad numbers. The Auto setting automatically engages the numlock key at boot time. The default is A uto. K eyclick This option is used to enable [...]

Adv anced Menu The Advanced menu contains settings for conf iguring peripherals, the chipset, PCIbus, User BIOS Extensions, Plug-and-Play control, and large disk access mode. Figure 19 — Advanced men u. I/O Device Conf iguration Sub-Menu This option is used to configure the I/O addresses, interrupts, and modes of certain conf igurable I/O de vice[...]

PCI Conf iguration Sub-Menu This option is used to select the PCI configuration sub-menu in order to conf igure the PCI de vices. PS2 Mouse Y ou need to enable PS2 mouse to use USB mouse under W in 95 or NT 4.0. Legacy USB Support Again, you need to enable to use USB mouse under W in 95 or NT 4.0. Chapter Fiv e: BIOS Setup 23 CS II Manual LAYOUT#23[...]

I/O Device Configuration Sub-Men u (under Adv anced Menu) The options in this sub-menu configure the onboard serial and disk controllers. Figure 20 — Integrated P eripherals sub-menu. Local Bus IDE Adapter This option enables either Both, Primary , or Secondary IDE controllers. The default is Primary. Serial Port A This option configures Serial P[...]

Floppy Disk Controller This option enables or disables the onboard floppy disk controller . The choices for this option are: Auto, OS Contr olled, Enabled, or Disabled . When the Auto option is selected, the BIOS or the OS configures the de vice. When the OS Contr olled option is selected, the OS configures the de vice. When the Enabled option is s[...]

P ower Management Menu The options in this menu provide control o ver the po wer management facilities. Only about half of the P o wer menu screen entries are actually visible at an y one time; howe v er , for illustrativ e pur- poses, all of the P ower menu entries are listed and annotated belo w . System BIOS Po wer Management supported states ar[...]

Resume On Time This options are Of f and On. The default is Of f. Resume Time The default is 00:00:00. IDE Monitoring IDE monitoring is enabled. This means access to the IDE dri v e will not allo w the system to enter a po wer management state. Access to the IDE will cause wake-up. Note: These options take ef fect only under DOS. W in95 and W in98 [...]

Boot Menu Figure 22 — Boot menu. 1. Hard Drive The system attempts to boot to the operating system from the first hard dri ve in this list. If no operating system is found, the system tries the ne xt driv e listed until the operating system is found. 2. Removable De vices The operating system assigns driv e letters to these removable de vices (Ex[...]

Exit Menu The options in this menu allo w the user to sav e CMOS settings and exiting, or abandon changes and exit the system. Figure 23 — Exit menu. Sa ve Changes and Exit This option sav es the values that hav e been entered into CMOS and reboots the system. Discard Changes and Exit This option discards the changes just made and rev erts to the[...]

Chapter Six: Care and Cleaning Maintenance Tips The Clean Screen II PC is a well designed unit that does not require any routine maintenance. There are, howe ver , a few tips we w ould like to pass along. When installing and using the unit, make sure that nothing is blocking the vents. All circuitry generates heat in normal operation and keeping th[...]

REFERENCE GUIDE Appendix A: Pr oduct Specifications General Specifications The Clean Screen II is an IBM compatible PC integrated with a color LCD screen. It supports an Intel Socket 9 Pentium 266 MHz microprocessor and memory conf igurations to 256 MB FPM, EDO DRAM, to 256 MB 66 MHz SyncDRAM. The system supports all EIDE and Ultra DMA/33 hard dri [...]

External Serial P or ts A National Semiconductor PC87309VLJ Super I/O controller is used to implement the two standard PC COM ports. These COM ports are compatible with the standard 16450 and 16550 architectures. The y are labeled COM A and COM B and may be configured for an y of the follo wing ports: • COM1 (I/O address = 3F8-3FF , IRQ4) (COM A [...]

En vironmental Specifications Operating T emperature +10° C to +40° C Operating Humidity 20 to 80% RH non-condensing Operating Shock 50 g EMI Standards Conducted Limits FCC CFR 47, Part 15, Class A; CISPR 22, Class A; EN55011 Class A; EN50082-1; Canadian Emissions Class A UL and C-UL Safety Certification United States Standards UL2601-1 Canadian [...]

Appendix B: Pr ogramming Interface Assigned and A vailab le IRQs Com2 Com1 Real IDE Keyboard Cascade or or Memory Touch Floppy Time Numeric Hard Cardbus Timer Controller Interrupt Com4 Com3 Parity Screen SNN Disk Clock Coprocessor Disk PCI Control IRQ0 D IRQ1 D IRQ2 D IRQ3 DX X X X IRQ4 XD X X X IRQ5 XX X X X IRQ6 DX IRQ7 XX X X X IRQ8 D IRQ9 XX IR[...]

I/O Address List Never attempt to access an I/O ad dress for which no de vice exists. I/O Address Device 0000 to 000F DMA controller 1 0020 to 0021 Interrupt controller 1 002E Super I/O #2 002F Configuration 0040 to 0043 System timer 0060 to 0064 Ke yboard controller, NMI status and control is at 0061 0070 to 0071 Real-time clock, NMI mask 0080 to [...]

Appendix C: T roub leshooting Anti-Virus Alert Please note that you should run an anti-virus program whene ver your system exhibits problems. Although the cause of the problem may not be a virus, you could sav e considerable time and ef fort if your system does turn out to be infected. Many virus programs display intermittent symptoms that seem to [...]

Boot Failures The System BIOS attempts to display an error message on the display and halts when it encounters the follo wing error conditions. 1. Fixed disk error Causes: • No driv e connected • Configured for 0 c ylinders • Controller reset failed • Dri ve not ready • T rack 0 seek timed out • Dri ve initialization failed • Dri ve r[...]

Prob lems At Initial System Star tup Problems that occur at initial startup are usually caused by incorrect installation or configuration. Hardware failure is a less frequent cause. ______ Are all cables correctly connected and secured? ______ Are the configuration settings correct in Setup ? ______ Are all driv ers properly installed? ______ Are y[...]

Prob lems Running New Application Software Problems that occur when you install or run new application softw are are usually related to the software. F aulty equipment is much less likely , especially if other software runs correctly . In some instances ne wly installed software may af fect a previously installed softw are package. Go through the c[...]

Prob lems and Suggestions Contact your service representativ e if the suggested actions do not solve the problem. What happens What to do Application software problems Make sure all cables are installed correctly . V erify that your system hardware configuration is set correctly . In Setup , check the values against the system settings you recorded[...]

What happens What to do System does not po wer-up Check A C power receptacle. Check plug into po wer adapter . Check plug into Clean Screen II head. Check fuse. Power -on light does not go on If the system is operating normally , the light may be defecti ve. Prompt doesn’t appear after system boots See Pr oblems at Initial System Start-up . Syste[...]

Error and Inf ormation Messages The rest of this chapter describes beep codes and error messages that you might see or hear when you start up the system. Note: In all cases, if the problem persists, call your service representative. Error Message / Beeps Explanation Short beep (1 ➝ 2 ➝ 2 ➝ 3 times) Hardware error . Unplug the Clean Screen II [...]

Error Message Explanation Gate A20 Error Gate A20 on the keyboard controller is not working. Call for service. In valid Boot Diskette The BIOS can read the disk in floppy dri ve A, but cannot boot the system. Use another boot disk. Ke yboard Controller Error The keyboard controller has f ailed during POST . Ke yboard is Locked . . . Some systems ha[...]

PCI Configuration Status and Error Messa g es The follo wing PCI messages are displayed as a group with b us, device, and function information. Message Explanation Floppy Disk Controller Resource Conflict The floppy disk controller has requested a resource that is already in use. NVRAM Checksum Error , The ESCD data was reinitialized because of an [...]

Resetting the System T o reset the system from the keyboard, press the key sequence: <Ctrl + Alt + Del> Y ou can also reset the system by shutting the system power of f and then powering back up. T o do this: 1. T urn the power of f. 2. W ait at least 20 seconds. 3. T urn the power on. 4. The system po wers up and immediately begins the po we[...]

Appendix D: T ouch Screen (optional) CMOS Configuration If your Clean Screen II has the optional touch screen installed you will need to enter into CMOS Setup (press <F2>) and conf igure COM3. The touch screen is physically attached to COM3. Figure D .1 — Integrated P eripherals sub-menu. 1. Select the Advanced menu. 2. Select the Integrate[...]

Appendix E: T echnical Suppor t For Service If your Clean Screen II PC needs service, call Planar Display Solutions Customer Service at ( 503) 614-4126 between 8:00 AM and 5:00 PM Pacif ic T ime, Monday through Friday . Or send e-mail to pdstech_support@planar .com . Y ou will need the unit’ s serial number and a brief description of the problem [...]

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WCI 3/99 Part Number: C3DOC-2 U.S. & Canada: European & F ar East Sales: Planar Display Solutions Planar Inter national Ltd. 13950 SW Karl Braun Dr . Olarinluoma 9 P .O . Bo x 4001 P .O . Bo x 46 Beav er ton, Oregon 97076 - 4001 USA FIN - 02201 Espoo, Finland T el: (800) 893-8885 T el: 358 0 42001 T el: (503) 614 - 4100 F ax: 358 0 422143 F[...]