Plantronics 83956-03 manual

USE R GU ID E Calis to ® 8 00 S eries P8 2 0 /P8 2 5 / P8 30 /P8 3 5 Firmware version 1.19[...]

2 C ont ents C ont ents C ont ents W elcome 3 System Requirements 3 Computer 3 Connecting the Cables 4 Speakerphone and Microphone Basics 5 Speakerphone 5 Microphone 5 Set up your speakerphone 6 Accessories 6 Set Up Y our Calisto 6 Get to Know Y our Calisto 8 Screen 9 Outgoing Line 10 Menu 10 Use Call F eatures 11 Make a Call 11 Answer or Ignore a [...]

3 We l co m e Congratulations on purchasi ng your new P lantronics produc t. This use r guide co nta in s i nst ruction s fo r setting u p an d us i ng yo ur C al ist o S pea kerp hon e ( Sp eak erp hone + P A50 M ic rop hone ) Syst em. The Calisto comes in several models: • The P820 model conne ct s to mobile ph ones and P C sof t phones . ?[...]

4 Conne c ting the C ables * * Landline on P830 & P83 5 only[...]

Speakerphone Microphone 5 S pea k erpho ne and Mic rophone Bas ics 1 Analog landline teleph one por t (P830 & P835 mo dels only); P820 & P82 5 have a stan dard Kenington recept acle. 2 USB port to compu ter 3 AC adapter (P830 & P835 mode ls only; av ailable as an optional acces sor y for P820 & P835 models) 4 T alk /End key 5 Audio [...]

6 Set u p yo ur s pea k er p ho ne Acc ess ories The follow ing optional acces sor ies are s old sep arately : • PA50 Microphone clip: Enjoy freedo m of movem ent and exceptional tr ansmit qualit y for the ultimate speaker phone e xper ience (include d with P 825 & P835). • Plantronic s H- T op adapter cabl e: Connec t Plantr onics H [...]

7 Mobile phone setup ( optional): When you connect your Calisto to a mobile phone that supports Bluetooth, call audio from that phone is automatically routed to your Calisto. T o connect to a mobile phone, do the following: 1 On the Mobile Phone setup screen, make sure Ye s is highlighted, and press OK . NOTE Do not press Next/Skip (right softkey).[...]

8 1 2 3 4 5 6 7 8 9 10 11 1 T alk/End: Pres s to dial a number you ente red, to ans wer an incoming call, or to en d a call. Th e key is green wh en you have an incoming call , red whe n you are on a call. 2 Mute: P ress to mu te the current ly ac tive call . (Red when on , white wh en of f and in a call) 3 Dual 3.5mm headset/headphone/earbuds jack[...]

9 Screen Idle Screen Notifications When you ar e not on a call, t he scre en displays eith er the Plant ronics l ogo or s ome or all of the following infor mation , depen ding on the connec ted pho ne line, th e ser vices you hav e subscrib ed to (such as voicemail), and/or the sof tphone yo u are using: Status Bar Icons The s tatus bar is the r o[...]

10 Outgoing Line Outgoing phone line indicators When you make an ou tgoing call, t he call is made by default using th e last line you s elec ted on the Dial s creen (se e Make a Call on page 11). T o cho os e a differ ent line, simply highlight th e line of your choice on the D ial scre en. If th e last line used is unav ailable, outgo ing calls a[...]

11 Y ou r Ca li sto l ets you u se fea tu res su ch a s an swe rin g cal ls from a l l you r co nne cted p hone l i nes, answ eri ng a sec on d inc omin g ca ll, o r ma king a second outgo ing call. Make a Call IMPORT ANT : The Dia l menu m ay show “ P C Unavail able” even if Calisto 800 i s connec ted to the PC. Re ason: The Dia l menu sho ws [...]

12 Switch Between Calls Press Con trol Up or Down to highlight the c all you want to make ac tive . The o ther call is automatically pu t on hold . NOTE: If you use a C alisto mode l P830 or P8 35 with a landli ne, se e Special Feat ures for Using Y our Calisto P8 30 with a Landlin e on pag e 1 3 for more informat ion on call s witching . Mute a Ca[...]

13 If you are on a call and are prompte d to navigate a phon e tree o r enter a pass word , simply enter the number s using the dialpad . Or pres s Options (right sof tkey) > Enter digits , and e nter the number s on the dialpad. T his work s with m obile, ho me landline, and s oft phone calls . Special F eatures for Using Y our P830 & P835 [...]

14 BACK OPTIONS Call Log 1 (123) 456-7890 US CELLULAR MOM JOHNSON M HOME The Call Lo g lists all incoming , outgo ing, and miss ed calls for all phon e lines connec ted to your Calisto. If th e caller name is k nown , the nam e is shown; oth er wis e, the ph one numbe r is shown . For calls made today, the time is shown . For older calls , the date[...]

15 Y ou c an en te r na mes an d nu mbe rs as fa vori tes so y ou ca n ea si ly d ia l them ri gh t on y our C al ist o. F or ea ch f avo rit e, you c an en te r mu lti pl e pho ne nu mbers a nd l abe l them a s hom e (H) , work (W ), mob il e (M ) , or oth er ( O ). Create a F avorite Y ou c an create a favor ite from an en ded call, fro m your Ca[...]

16 • Press Save (left s of tkey) t wice. Create a F avorite from a Call Log Entry BACK Options Call Details Add to Favorites Sort List Delete this record Delete all records 1 Highlight a Call Log entr y and pres s Options (right sof tkey) > Add to Favorites . 2 D o one of th e following: • T o add the n umber to an exis ting favor ite:[...]

17 T o enter a + symbol: Press and hold 0. T o insert a 1-second pause in the numbers you are entering: Select Insert a Pause onscreen. Inserting a pause allows you to add/edit passcodes/passwords to phone numbers so that the entire string automatically gets dialed. This feature is known as “chain dialing.” T o delete the last character entered[...]

18 18 Delete a F avorite 1 Press Menu (right sof tkey) > Favorites . 2 S elec t the f avori te and press Options (right s of tkey) > Delete Favorite . 3 Press Ye s (right sof tkey) to confirm.[...]

19 Y ou c an ac cess voi ce ma il f ro m you r Ca li sto f or bo th y our a n alo g la nd li ne (P8 30 & P8 3 5 model s only ) and y ou r softph one, i f the so ftphone a pp li cat ion suppo r t s t his f eat ure . T o use yo ur Calisto to access analog landline vo icemail, you ne ed to enter your landline voicemail access numbe r . You can do [...]

20 Y ou c an ro ute c al l au di o fro m an y conne cted p hone ( mobi le, so ftphone, o r home l an dl i ne ) to a c onnecte d hea dset. Supported Headset Types Headset Type Jack Type Insert Jack Into: Microphone Used On: Corded Headphones/ Earbuds Single 3.5mm jack Insert into Calisto jack. Calisto Headsets/ Earbuds with Microphones Single 3.5mm [...]

21 BACK Call Options Change Audio Device Enter digits NOTE: If you have a Pla ntronic s PA5 0 wireless mic , it app ears o n the Aud io Dev ices screen as Speakerpho ne + Wireless Mi c . • If you p lug in a wired heads et /he adphones / earbud, t he call audio automati cally routes to t he at tached d evice . If you unplug the wired d evice , [...]

22 The Cal isto P A 5 0 is a wi reless mi c for u s e with th e Cal isto 80 0 series of mu lti-devi ce s pea ke rpho nes. The wir eles s mic i s a n ac ce ssory that p rovi des unpa ralleled freedom of movement and exception al transmit qu ality for the ult im at e spe ak erp hone ex perie nc e. The PA50 is included and pre -paire d with th e Calis[...]

23 The wire less mi c can also be placed flat o n a table for fle xible small group conferencing . It provide s full 360- degr ee microph one cover age . • T alkTime:Upto5hour s • Standbytime:7days • ChargingTime:Appr oximately2hour s • MaximumRange:Upto45feet / 12meter s F[...]

24 Wireless Mic Usage Initial Setting Answer Call From... Which mic Active? How can I tell How do I change active mics? How do I know the audio changed? Audio to ‘Speaker phone’ Base (push selection button on the base) Base LED on front of base is lit when call answered. T alk/End key light on mic-clip will stay off Pickup mic-clip and push mic[...]

25 Light Indicators • Charging : Single white flash af ter dock ing th e wirele ss mic to the C alisto. NOTE: The first ti me you ch arge your w ireless m ic, yo u may see t he lig ht glow red qu ick ly before flashing red. • Low B at ter y : Double r ed flash ever y 30 seconds . • Critica l Low Bat ter y : T r iple red flash ev[...]

26 Y ou c an pa i r you r Ca li s to wi th up t o two mobi le phones a nd two wi rel ess Blu etoo th devi c es, either d u rin g in iti al set up ( see Set Up Y ou r Ca li sto o n page 6 ) or fr om th e Setting s men u ( see Blu etoot h Setu p on p age 3 0 ). Pa i rin g is th e equ iva len t of e nte rin g a devi ce i nt o yo ur C al ist o’ s mem[...]

Reconnect a mobile phone and/ or Bluetooth headset to your Calisto NOTE: Only one mobile phone and one Bluetooth headset can be connected to your Calisto at a time . When you come back in your office, there are several ways to reconnect your Mobile and/ or BT headset to Calisto. Reconnect Using a Screen Prompt When you are back in range of your Ca[...]

28 Use th e Setting s men u to c u stom i ze y ou r Cal i sto a nd ma ke i t work be st for you. Basic Setup Basic se tup includes r inger volume an d tone, s creen br ightne ss , date and time for mat, and other set tings. Set the Ringer V olume 1 Press Menu (right sof t key) > Se t tings > B asic Setup > Ringer V olume . 2 Press Cont rol[...]

29 Set the Country The countr y set t ings affe ct s how yo ur Calisto suppor ts lo cal and internat ional Caller ID information. 1 Press Menu (right sof t key) > Se t tings > B asic Setup > Countr y . 2 Selec t a country. 3 Press Save ( lef t sof tkey). Landline Setup If you sel ect Uni ted States or Canada you will be pr ese nted with a [...]

30 Bluetooth Setup Pair with a Mob ile Phone or B luetoo th Heads et Use Blueto oth Se tup to pair your Calisto wi th a new m obile phone or B luetoo th heads et . 1 Press Menu (right sof t key) > Se t tings > Bluetooth Set up . 2 Select Mobile Phone or Heads et (or Wireless Mic ). NOTE: If you purchase a PA50 wireless mic (sold separately), [...]

31 It i s hi gh ly rec ommend ed th at yo u in sta ll P la ntr oni cs S poke s soft war e ava il ab le f or the C al ist o 8 00 syst em. Thou gh y ou r Ca li sto 8 0 0 syste m wi ll opera te wi thou t the software run ni ng, it w il l l im it the s ystem ’ s ca pab i lit ies. Depen di ng o n softpho ne fe atu res s up ported, S pok es software al[...]

32 As signing a Defaul t Sof tphon e has the following b enefit s : • Infor ms Calisto 800 where to s end th e digits diale d on the keypad; t his is especially use ful if more than on e sof tpho ne is act ive on th e sam e computer . • Enable s Spokes s of t ware to capture C all Log data for incoming and ou tgoing calls .” First Time[...]

Avaya IP Agent Avaya IP Softphone Avaya o ne-X Communicato r Avaya o ne-X Agent Cisco IP Communicator Cisco CUCIMOC Cisco CUPC Cisco CUCIConnect Microsoft Lync 4.0+ Microsoft OC 2007 Shoretel Call Ma n ager ShoreTel Communicator Skype Apple i Tu nes Winamp Windows Media Player Other Support Cal i s t o 8 0 0 F e at ure Table : A ppl i cat i on S up[...]

34 Plantronics Control Panel Plantronic s Control P anel prov ides s tatus and configura tion informat ion and optio ns for Plantronic s dev ices and suppor ted applications . It als o provid es link s to Plantroni cs us er guides and corp orate cont act infor mation . T o acces s the Plantro nics Contr ol Panel: • Click on t he “ Star t ?[...]

35 Plantronics Update Manager All required s of t ware and firmw are for the C alisto 800 Serie s can be rem otely updated w hen updates are available . Star t Plantronic s Update Manager fr om Window s Start Program s menu > Programs > Plant ronics > Pla ntronic s Update Man ager to chang e se t tings such as au tomatic o r manual check [...]

36 T r oub leshooting - G eneral I have my headset and mobile connected; how do I connect them both to Calisto 800? Automatic Reconnect: • IfaV oyagerPro+orV oyagerProUCisused,gotothe“Bluetooth”menuin Calisto and select “Connect Both”. They should both automatically reconnect even if Head[...]

37 The Tx or Rx audio quality on my Calisto sounds muffled or distorted? • IftheCalistounitisusedbyseveralpeopleatthesametime,usersshouldbe positioned either in front or the back of the unit for optimal microphone pick-up. • Forsmallgroupcalls,itishighlyrecommendthat[...]

38 The follow ing items per tain specific ally to issues re lated to the Calis to 800 Serie s with Spoke s sof t war e and suppor ted applica tions : Skype does not work with Spokes software Open Skype and select: T ools>Options>Advanced •Select“Manageotherprograms’accesstoSkype”. •PlantronicsUR.exewillappea[...]

NEED MO RE H ELP? plant ronics.com/ support Plantronics, Inc. 345 Encinal Santa Cruz, CA 95060 United States T el: 800-544-4660 plantronics.com © 2011 Plantronics, Inc. All rights reserved. Plantronics, the logo design, P A50 and Calisto are trademarks or registered trademarks of Plantronics, Inc. Lync is a registered trademark of Microsoft Corpor[...]