Plantronics P820-M manual

TM USE R GU ID E Calis to ® 8 00 S eries P8 2 0 -M/P8 2 5 -M/P8 30 -M/P8 35- M Firmware version 85.02[...]

2 C ontents C ontents C ontents Connecting the Cables 4 Speakerphone and Microphone Basics 5 Set-up Y our Speakerphone 6 Accessories 6 Set-up Y our Calisto 6 Get to Know your Calisto 8 Screen 9 Idle screen notifications 9 Status bar icons 9 Headset/headphone/ earbud connection indicators 9 Outgoing phone line indicators 10 Online status indicators[...]

3 Welc ome Congratulations on purchasi ng your new Plantronics produc t . T his user guide co ntai ns in struction s for settin g up a nd us ing y our Ca li sto S peak erpho ne ( Spe akerp hone + P A50 Mi cro phone ) Sy stem. The Calisto comes in several models: • The P 82 0 mode l connec ts to m obile phone s and PC s of tphon es . • The[...]

4 Conne c ting the C ables * * Landline on P830 & P83 5 only[...]

5 S peak erphone and Mi crop hone Basi cs Speakerphone Microphone 1 Analog landline teleph one cable ( P830 & P835 mode ls only) 2 USB cable to computer 3 AC adapter (P830 & P835 mode ls only; av ailable as an optional acces sor y for P820 & P835 models) 4 T alk /End key 5 Audio key. S witch es from th e speaker phone to a he adset (or [...]

6 Set u p yo ur s pea k er ph on e Acc ess ories The follow ing optional acces sor ies are s old sep arately : • Microphone clip: Enjoy fre edom of mo vemen t and exceptional tr ansmit qualit y for the ultimate speakerphone exper ience. • Plantronic s H-T op adapter cable: Connec t Plantr onics H - T ops wi th QD direc tly to the dual 3. [...]

7 Mobile phone setup ( optional): When you connect your Calisto to a mobile phone that supports Bluetooth, call audio from that phone is automatically routed to your Calisto. T o connect to a mobile phone, do the following: 1 On the Mobile Phone setup screen, make sure Ye s is highlighted, and press OK . NOTE Do not press Next/Skip (right softkey).[...]

8 1 2 3 4 5 6 7 8 9 10 11 1 T alk/End: Pres s to dial a number you enter ed, to answ er an incoming call, or to end a call . The key is green wh en you have an incoming call , red whe n you are on a call. 2 Mute: P ress to mu te the current ly ac tive call . (Red when on , white wh en of f and in a call) 3 Dual 3.5mm headset/headphone/earbuds jack [...]

9 NOTE See Connect ing th e Cables on pag e 4 for the locat ion of an alog l andli ne, USB, and AC adapter cable jacks . Screen Idle Screen Notifications When you ar e not on a call, t he scre en displays eith er the Plantr onics l ogo or s ome or all of the following infor mation , depen ding on the connec ted pho ne line, th e ser vices you hav [...]

10 Outgoing Line Outgoing phone line indicators When you make an ou tgoing call, t he call is made by default using th e last line you se lec ted on the Dial s creen (se e Make a Call on page 11). T o cho ose a dif fere nt line, simply highlight th e line of your choice on the D ial scre en. If th e last line used is unav ailable, outgo ing calls a[...]

11 Y our Cal ist o lets you u se feat ures s uch a s an swerin g cal ls fr om al l you r co nnecte d phone l ines, answe ring a sec ond inc omin g cal l, or ma king a second outgo ing call. Make a Call Use the Dialpad 1 T o bring up th e dialpad from the idle s creen o r the men u, eith er pres s Dial (lef t s of tkey) or tap the unli t dialpad . N[...]

12 NOTE: If you use a C alisto mo del P830 or P83 5 with a la ndlin e, see Spe cial Features for Using Y our Calisto P8 30 with a Land line on p age 13 f or mo re informatio n on call sw itching . Mute a Call Y ou c an mute the curre ntly ac tive c all at any time by pressing Mu te . The Mute key t urns red when call is muted . Pre ss Mute again to[...]

13 If you are on a call and are prompte d to navigate a phon e tree o r enter a pass word , simply enter the number s using the dialpad . Or pres s Options (right sof tkey) > Enter digits , and ente r the number s on the dialpad. T his work s with m obile, ho me landline, and s oft phone calls . Special F eatures for Using Y our P830 & P835 [...]

14 BACK OPTIONS Call Log 1 (123) 456-7890 US CELLULAR MOM JOHNSON M HOME The Call Lo g lists all incoming , outgo ing, and miss ed calls for all phone line s connec ted to your Calisto. If th e caller name is k nown , the name is sh own; othe r wis e, the ph one number is shown . For calls made today, the time is shown . For older calls , the date [...]

15 Y ou can ent er n ames an d num bers as f avorit es so you c an ea si ly di al them ri ght o n you r Cal isto . For e ach fa vorit e, you c an ent er mu lti ple ph one nu mbers an d labe l them a s home (H ), work (W ), mob ile ( M), or ot her ( O) . Create a F avorite Y ou c an create a favor ite from an en ded call, fro m your Call Log , or ma[...]

16 • Press Save (left s of tkey) t wice. Create a F avorite from a Call Log Entry BACK Options Call Details Add to Favorites Sort List Delete this record Delete all records 1 Highlight a Call Log entr y an d press Options (right s of tkey) > Add to Favorites . 2 D o one of th e following: • T o add th e number to an exis ting favor ite[...]

17 T o enter a + symbol: Press and hold 0. T o insert a 1-second pause in the numbers you are entering: Select Insert a Pause onscreen. Inserting a pause allows you to add/edit passcodes/passwords to phone numbers so that the entire string automatically gets dialed. This feature is known as “chain dialing.” T o delete the last character entered[...]

18 18 Delete a F avorite 1 Press Menu (right sof tkey) > Favorites . 2 S elec t the f avori te and press Options (right s of tkey) > Delete Favorite . 3 Press Ye s (right sof tkey) to confirm.[...]

19 Y ou can ac ces s voic ema il f rom yo ur Ca list o for b oth yo ur an alo g lan dl ine (P8 30 & P83 5 models o nly ) and y our so ftphone, i f the softpho ne ap pli catio n suppo r t s t his f eat ure . T o use yo ur Calisto to access analog landline vo icemail, you ne ed to enter your landline voicemail access numbe r . You can do this fro[...]

20 Y ou can rou te ca ll au dio f rom a ny c onne cted pho ne ( mobi le, softpho ne, or home l and li ne ) to a c onne cted hea dset. Supported Headset Types Headset Type Jack Type Insert Jack Into: Microphone Used On: Corded Headphones/ Earbuds Single 3.5mm jack Insert into Calisto jack. Calisto Headsets/ Earbuds with Microphones Single 3.5mm jack[...]

21 BACK Call Options Change Audio Device Enter digits NOTE: If you have a Pla ntronic s PA5 0 wireless m ic, it a ppea rs on th e Audio D evices scree n as Speakerpho ne + Wireless Mi c . • If you plug in a wired heads et /h eadphone s/ earbud , the call audio au tomatically rou tes to the at tached d evice . If you unplug the wired d evice , [...]

22 The Cal isto P A 5 0 is a wi reless m ic fo r use wit h the Cal ist o 80 0 series o f mu lti-devic e spe akerp hones. The wi reles s mic i s an ac ces sor y tha t provi des unpa ralleled freedom of movem ent and exc eptional transmit qu ality for the ult im ate sp eak erpho ne experie nce. The PA50 is included and pre -paire d with th e Calisto [...]

23 The wire less mi c can also be placed flat o n a table for fle xible small group conferencing . It provide s full 360- degr ee microph one cover age . • T alkTime:Upto5ho urs • Standbytime:7days • ChargingTime:Appr oximately2hour s • MaximumRange:Upto45feet /12meter s F [...]

24 Wireless Mic Usage Initial Setting Answer Call From... Which mic Active? How can I tell How do I change active mics? How do I know the audio changed? Audio to ‘Speaker phone’ Base (push selection button on the base) Base LED on front of base is lit when call answered. Hook-switch light on mic-clip will stay off Pickup mic-clip and push mic-c[...]

25 Light Indicators • Charging : Single white flash af ter do cking t he wirele ss mic to th e Calisto. NOTE: The first ti me you ch arge your w ireless mi c, yo u may see t he light g low red qu ick ly before flashing red. • Low B at ter y : Double r ed flash ever y 30 s econds . • Critical Low B at ter y : T r iple red flash e[...]

26 Y ou can pa ir y our Ca li sto wit h up to two mob ile p hones a nd two wir eless Blu etoot h devic es, either d uri ng in iti al setu p (see Set U p Y our Cal ist o on page 6 ) or fro m the Setting s menu ( see Bluet ooth Setu p on pa ge 30 ). Pa iri ng is th e equ ivalen t of en teri ng a devi ce i nto y our Ca li sto’ s memory. Y ou onl y n[...]

Reconnect a mobile phone and/ or Bluetooth headset to your Calisto NOTE: Only one mobile phone and one Bluetooth headset can be connected to your Calisto at a time . When you come back in your office, there are several ways to reconnect your Mobile and/ or BT headset to Calisto. Reconnect Using a Screen Prompt When you are back in range of your Ca[...]

28 Use th e Setting s menu to c ustom iz e you r Cal isto a nd ma ke it w ork best fo r you. Basic Setup Basic se tup includes r inger volume an d tone, s creen br ightne ss , date and time for mat, and other set tings. Set the Ringer V olume 1 Press Menu (right sof t key) > Se t tings > B asic Setup > Ringer V olume . 2 Press Cont rol Up [...]

29 Set the Country The countr y set t ings affe ct s how yo ur Calisto suppor t s lo cal and internat ional Caller ID information. 1 Press Menu (right sof t key) > Se t tings > B asic Setup > Countr y . 2 Selec t a country. 3 Press Save ( lef t sof tkey). Landline Setup If you sel ect Uni ted States or Canada you will be pr ese nted with a[...]

30 Bluetooth Setup Pair with a Mob ile Phone or B luetoo th Heads et Use Blueto oth Se tup to pair your Calisto wi th a new mo bile phone or B luetoo th heads et . 1 Press Menu (right sof t key) > Se t tings > Bluetooth Set up . 2 Select Mobile Phone or Heads e t (or Wireless Mic ). NOTE: If you purchase a PA50 wireless mic (sold separately),[...]

31 T r oublesho o ting I have my headset and mobile connected; how do I connect them both to Calisto 800? Automatic Reconnect: • IfaV oyagerPro+orVoyagerProUCisused,goto“Bluetooth”menuin Calisto and select “Connect Both”. They should both automatically reconnect even if Headset is still acti[...]

32 The Tx or Rx audio quality on my Calisto sounds muffled or distorted? • IftheCalistounitisusedbyseveralpeopleatthesametime,usersshould  be positioned either in front or the back of the unit for optimal microphone pick-up. • Forsmallgroupcalls,wehighlyrecommendthatthe[...]

33 Can I access V oicemail on Calisto? • Y es,CalistosupportsPSTNV oicemailandLync/MicrosoftOfce Communicator R2 V oicemail. In the case of PSTN, it requires the user subscribe to the service from their phone provider and enter the V oicemail Access number under Settings>Landline V oicemail>Voicemail Access. In[...]

NEED MO RE HEL P? plant ronics. com/ suppor t Plantronics, Inc. 345 Encinal Santa Cruz, CA 95060 United States T el: 800-544-4660 plantronics.com © 2011 Plantronics, Inc. All rights reserved. Plantronics, the logo design, P A50 and Calisto are trademarks or registered trademarks of Plantronics, Inc. Lync is a registered trademark of Microsoft Corp[...]