Plantronics Savi W730 manual

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Contents Welcome 4 System Requirements 4 What's in the Box 5 Base and Headset Basics 6 Accessories 7 Customize Your Headset 8 Change the Eartip 8 Position Your Headset 8 Left Ear Wearing 9 Charge Your Headset 10 Desk Phone: Connect and Call 11 Choose Desk Phone Setup 11 Make a Desk Phone Call 12 Mobile: Connect and Call 13 Computer: Connect an[...]

Preferences 30 About Tab 31 Plantronics Update Manager 31 Troubleshooting 33 Headset 33 Desk Phone 34 Mobile 34 Softphone 34 3[...]

Congratulations on purchasing your new Plantronics product. This guide contains instructions for setting up and using your Savi W730 Wireless Headset System which has a WO2 base and a WH210 headset. Please refer to the separate safety instructions for important product safety information prior to installation or use of the product. Computer • Sup[...]

Headset Base and charging cradle Eartips USB cable Telephone interface cable Power supply What's in the Box 5[...]

Base 1 Power jack 8 Computer button 2 Handset lIfter jack 9 Mobile phone button 3 Telephone interface cable jack 10 Desk phone button 4 USB port 11 Bluetooth pairing button/LED 5 Desk phone speaking volume 12 Subscription button/LED 6 Desk phone configuration switch 13 Charging LED 7 Desk phone listening volume Headset 1 Volume up button 4 Indicato[...]

1 Electronic hookswitch cable (EHS cable) Electronically and automatically takes your desk phone handset off hook. Enables remote call control with your headset. 2 HL10 lifter Automatically lifts handset and returns it to the cradle. Enables remote call control with your headset. Accessories 7[...]

Customize the headset by changing the eartip, wearing it on the right or left and optimizing the position of the microphone. The he adset c omes wit h a pre- install ed earti p. To i nstall a differ ent eart ip see t he foll owing: 1 Remove the pr e-instal led eart ip by p ushing i n and t urning t he eart ip CLOCK wise, th en pull firmly . 2 Choos[...]

1 The he adset c an be co nverted for wea ring on left ea r as fol lows: 2 Turn m icropho ne boom around. 3 Rotate microp hone boo m down. Lef t E ar W ear ing 9[...]

1 Align the cha rging cr adle pin s with the base and pr ess firm ly unti l the cr adle res ts even ly on th e base. 2 Plug o ne end of power supply into po wer jack on bac k of the base a nd other end int o worki ng power outlet. 3 Place the hea dset in the cha rge crad le. The chargin g LED wi ll flas h green when cha rging t he headse t and t ur[...]

Choose a desk phone s etup A, B or C and conn ect cab les. A Desk p hone (s tandard) USE • Connec t one en d of the teleph one inte rface c able to the bac k of the base • Discon nect the handset coil c ord from the ba se of th e desk phone an d re-con nect it to the teleph one int erface c able jun ction b ox. • Finall y connec t the re main[...]

1 While wearing headset , short press b ase desk phone button. NOTE If you don't have rem ote call contro l throug h a lif ter (HL1 0) or c able (EH S), manu ally re move desk p hone ha ndset be fore ea ch call. 2 If you do not hear a dial ton e, open side pa nel and adjust middle configur ation sw itch A- G until you do . Defau lt setti ng A [...]

Your mobile phone can be paired to multiple headsets and hands-free devices, but it can only be connected to one device at a time. Following are instructions for pairing your mobile phone to the base. 1 Press down an d hold B luetooth pairin g button (4 sec onds) on Savi b ase unti l indica tor LED flashe s red a nd blue. The bas e will remain i n [...]

1 Connec t the U SB cable . 2 Load t he Plan tronics softwar e by vis iting pl antroni cs.com/s oftware and cli ck on th e downl oad button . For a list of compati ble soft phones, visit p lantron ics.com/ softwar e 1 While wearing your he adset, s hort pr ess the base co mputer b utton. 2 Dial a call f rom your compute r softp hone. 3 End th e cal[...]

Now that you’ve assembled your headset, installed the software and connected your phones, read this section to learn about the headset features, how to use the controls and more. 1 Volume up/Flash button Increase the volume Press the volume button up + Flash between calls During a call, long press the volume button up + for 1.5 seconds 2 Volume d[...]

Batter y Stora ge Time If you remove a fully charged batter y from t he head set, it will pr ovide up to 75 d ays of battery storag e time, stored under no rmal co nditions . Talk T ime With a single full ch arge, th e heads et will provide up to 6 hours of conti nual tal k time. Talk ti me will b e reduc ed when operatin g in wi deband m ode and /[...]

Make general volume adjustments for the desk phone with the base volume dials. For computer volume adjustments, use your softphone application controls or your computer’s audio control panel (see below). Mobile phone volume can be adjusted on the mobile phone. NOTE You can quickly access your system’s control panel by using the link in the Plan[...]

This section describes the base, its buttons and their functions. Basics When y ou pres s on a b ase butt on, you are ope ning a phone li ne/audi o channe l. Depen ding on the ci rcumsta nces, yo u won’t necessa rily hea r a dia l tone u ntil yo u’ve dia led from your p hone. The ba se butt ons allo w you to switch to a di fferent phone l ine/a[...]

End Su bscript ion If the base i s in sub scriptio n mode and you want to stop th e base from sea rching f or a he adset, press the sub scriptio n button again. The sub scripti on light will b e solid red for four se conds an d then g o to it s previo us state . Disabl ing Ove r-the-Ai r Subscr iption The Sa vi syst em ships with th e over- the-air[...]

reesta blish a connect ion with your m obile ph one by pressing the ba se Bluet ooth but ton aga in, before the au to conne ction f eature w ill resu me. You ma y custo mize thi s featur e by us ing the Plantro nics Con trol Pa nel by g oing to Start > Progra ms > Pl antronic s > Pla ntronics Control Panel > Device s > Dev ice Sett i[...]

Answer a Call The ea siest w ay to an swer an incomin g call f rom the desk ph one, mo bile pho ne, or c omputer is to pre ss the headset call but ton whe n you he ar an i ncoming call. Altern atively , you ca n answer an inc oming ca ll by p ressing the bas e button for the line t hat is ringin g. NOTE If you don't have rem ote call contro l [...]

2 Dial a call u sing you r desk p hone. 3 To end the ca ll, pres s the h eadset c all butt on and hang up the han dset. Altern atively , you ca n place an outg oing cal l by pr essing y our hea dset cal l contro l butto n, then dialin g from your des k phone if the deskphon e is th e defaul t line. Place a mobil e phone call 1 While wearing your he[...]

Softphone Compatibility Remote call a nswer/en d from the head set is a vailabl e for co mpatibl e softph ones wit h no additi onal st eps by t he user except Skype ™ . For a list of compa tible s oftphone s visit plantr onics.c om/softw are . F or Skype support , follo w the st eps bel ow. 1 Skype will di splay th e follo wing mes sage dur ing t[...]

subscr ibed to the bas e. The f irst he adset is the pr imary us er’s he adset an d the nu mber in side the ne xt head set is t he numb er of gu est head sets su bscribed to the base. T he follo wing ex ample shows one pri mary hea dset wi th 2 gue st heads ets con ferenced in. 24[...]

User preferences and device settings that affect the performance of your headset can be changed using the Plantronics Control Panel. To acc ess the Plantro nics Co ntrol Pa nel, loa d Plant ronics s oftware by visi ting pla ntronic s.com/ softwa re and click on downlo ad butto n. To start this utility, click Start > Programs > Plantronics >[...]

Feature Settings Default General Default Line Desk phone/PC/Mobile Desk phone Range High/Med/Low High Desk phone audio bandwidth Wideband/Narrowband Narrowband PC audio bandwidth Wideband/Narrowband Narrowband Bluetooth enabled Selected/Not selected Selected Auto connect to mobile phone Selected/Not selected Selected Stop auto connect to mobile whe[...]

Base Settings Range High up to 350 ft. Medium up to 150 ft. Low up to 50 ft. To change the range with the base see Setting the Range. Audio Bandwidth for Desk phone and PC Wideband audio delivers heightened speech clarity and life-like fidelity. However, wideband audio consumes more battery power and has more stringent access criteria which reduces[...]

Audio Limiting Audio Limiting provides advanced hearing protection for daily noise exposure. When Audio- Limiting is SELECTED, the system monitors and controls sound to ensure audio levels do not exceed 80 dBA or 85 dBA (whichever is selected) specified by current and imminent EU legislation. When Audio-Limiting is set to NOT SELECTED, the headset [...]

Feature Settings Default General Mute Tone Standard/Low/Off Off System Tones Standard/Low/Off Standard Second Inbound Call Ring Continuously/ Ring Once/Ignore Ring Continuously Auto Answer Selected/Not selected Not Selected Desk Phone Desk Phone ringtone Sound 1/Sound 2/ Sound 3 Sound 1 Desk Phone volume Standard/Low/Off Standard PC PC ringtone Sou[...]

Featur e Set L ock The Pl antroni cs softw are allo ws all of the b ase set tings to be loc ked to p revent c hanges. The abilit y to lo ck/unloc k these setting s requir es a pa ssword. In orde r to loc k/unlock any se tting, follow these steps: 1 Create a new password From the Securi ty scree n, crea te and c onfirm your new passwor d in th e Fea[...]

Ring Both Headset and PC This feature gives you the option to have the PC ringtone played on both the headset as well as the PC speaker. When this feature is selected, the PC ringtone will be heard on both the PC speaker as well as the headset. When this feature is not selected, the PC ringtone will only be heard on either the headset or the PC spe[...]

Check for Updates Now You can choose to check for available software and firmware updates at any time by clicking on the Check For Updates Now button in Update Manager by clicking on the Start menu > Programs > Plantronics > Plantronics Update Manager. Install Checked Updates Following an AUTOMATIC or MANUAL CHECK FOR UPDATES, this field w[...]

Talk time performance is significantly degraded even after a full recharge. Battery is wearing out. Contact us at plantronics.com/support . I can’t hear a dial tone in the headset. Make sure your headset is charged. Make sure your headset is subscribed to base. See Base Subscription Press the base desk phone button. Make sure the lifter is liftin[...]

The handset lifter is installed but does not lift the handset. Be sure the handset lifter power cord is firmly pushed into the handset lifter jack on the base. Pairing problems Ensure the Bluetooth LED on the base flashes red and blue by pressing the Bluetooth button for four seconds. Ensure the Bluetooth mobile phone is in search mode. When an act[...]

• Under “Sound Playback”, change the default setting from Savi Office to your PC speakers. Click “OK” to confirm your change. For Windows Vista and Windows 7 systems • Refer to the “Sound” option in your PC Control Panel. • Under the “Playback” tab, change the default setting from “Speakers Savi Office” to your PC speakers[...]

Avoid touching the contacts at the rear of the unit unnecessarily. If operation is interrupted by a static event, power-cycle the product to restore normal functions. NEED MORE HELP? plantronics.com/support 1-800-544-4660 Plantronics, Inc. Plantronics BV 345 Encinal Street Santa Cruz, CA 95060 United States South Point Building C Scorpius 140 2132 [...]