Polycom HDX Systems manual

User ’ s Guide for P olycom HDX S ystems V ersion 1.0 November 2006 Edition 3725-23978-001/A[...]

U SER ’ S G UIDE FOR P OLYCOM HDX S YSTEMS WWW . POLYCOM . COM / VIDEODOCUMENTATION ii Trademark Information Polycom®, th e Polycom logo des ign, and ViewStation® are regist ered trademarks of Polycom, Inc., and MGC™, People+Content™, People On Content™, VS4000™, and VSX™ are trademarks of Polycom, Inc. in the United S tat es and var [...]

Contents Using the Remote Control .................................................................... 2 Calling and Answering .......................................................................... 3 Answering a Video Ca ll ......................................................................................................... 3 Placing a Vi d[...]

U SER ’ S G UIDE FOR P OLYCOM HDX S YSTEMS WWW . POLYCOM . COM / VIDEODOCUMENTATION iv Using Microsoft LCS Featur es with Video Calls ................................... 29 Adding and Removing Mi crosoft LCS Contac ts ......................................................................... 29 Viewing Microsoft LC S Co ntact Status ..............[...]

User ’ s Guide for P olycom HDX S ystems This guide includes overview information that you may find helpful when you’re just starting to learn about video conferencing or when you have experience, but you need a quick refresher. Polycom® HDX sys te ms can be customized to show only those op tions used in your organization. Therefore, there may[...]

U SER ’ S G UIDE FOR P OLYCOM HDX S YSTEMS WWW . POLYCOM . COM / VIDEODOCUMENTATION 2 Using the Remote Control You use the remote control to place calls, adjust the volume, navigate screens, and select options. If you need to enter text, you can press number buttons using the text-entry method commonly used with cell phones. For example, to enter[...]

C ALLING AND A NSWERING © Polycom, Inc. 3 Calling and Answering Answering a Video Call The Polycom HDX system can answer incoming calls in one of these ways:  The system prompts you to answer the calls manually.  The system answers incoming calls automaticall y. To answer the call manually: ¾ Press Call on the remote control. If your system[...]

U SER ’ S G UIDE FOR P OLYCOM HDX S YSTEMS WWW . POLYCOM . COM / VIDEODOCUMENTATION 4  Extension – If you need to dial an extension (E.164 address), enter the extension in the second entry field. If your system is not configured with a second entry field, you can enter the extension when the gateway prompts you. You can also specify characte[...]

C ALLING AND A NSWERING © Polycom, Inc. 5 Calling from the Directory The directory is a list of sites stored locally on the Polycom HDX system. If the system is registered with a global di rectory, the di rectory also includes entries from the global directory. To place a call from the directory: 1. Press Directory on the remote control. 2. Find t[...]

U SER ’ S G UIDE FOR P OLYCOM HDX S YSTEMS WWW . POLYCOM . COM / VIDEODOCUMENTATION 6 Types of Calls You Can Make Depending on your system configuration, you may be able to make calls using ISDN, IP, SIP, or V.35. The following table li sts some possi bl e call combinations. From… You can call… By dialing… ISDN Phone number ISDN IP Phone nu[...]

C ALLING AND A NSWERING © Polycom, Inc. 7 Placing Audio-only Calls and Adding Audio-only Sites You may be able to use your Polycom HDX system to place an audio-only call or add an audio-only call to a video conference. Placing an Audio- only Call You can place an audio-only call from Polycom HDX systems that have Analog Phone, Voice Over ISDN, or [...]

U SER ’ S G UIDE FOR P OLYCOM HDX S YSTEMS WWW . POLYCOM . COM / VIDEODOCUMENTATION 8 Ending an Audio-only Call To hang up from an audio-only call: 1. Press Hang Up on the remote control. 2. Select the audio-only site from the Hang Up screen to hang up the call. If the person on the te lephon e hangs up first, you need to disconnect the call from[...]

C ONTROLLING W HAT Y OU S EE © Polycom, Inc. 9 To adjust a camera using the remote control: 1. Press Near or Far to select either near-site or far-site control. During a multipoint call being hosted by a system in the call, you can only adjust a camera at the far site that is currently speaking. 2. Press the arrow buttons on the remote control to [...]

U SER ’ S G UIDE FOR P OLYCOM HDX S YSTEMS WWW . POLYCOM . COM / VIDEODOCUMENTATION 10 To store a preset: 1. If you are in a call, press Near or Far , then choose a near-site or far-site camera or other video source. 2. If you selected a camera that supports electroni c pan, til t, and zo om, you can adjust the camera’s position:  Press the [...]

C ONTROLLING W HAT Y OU S EE © Polycom, Inc. 11 Enabling Dual Monitor Emulation Depending on your system configuration, you may be able to set your system for Dual Mo nitor Emulation (also called split-screen vie wing). With Dua l Monitor Emulation, you can see both the near and far sites on one monitor. To enable Dual Monitor Emulation: 1. Select[...]

U SER ’ S G UIDE FOR P OLYCOM HDX S YSTEMS WWW . POLYCOM . COM / VIDEODOCUMENTATION 12 Showing, Moving, and Turning Off the PIP Your system may be configured to disp lay a P icture-in-Pict ure (PIP) wind ow. During a call on a single-monitor system, the PIP displays what your main camera is sending to the far site. If the far site shows any type [...]

C ONTROLLING W HAT Y OU H EAR © Polycom, Inc. 13 4. Scroll to PIP , press , and select one of these settings: Select this setting… To show the PIP… Camera When you press any of the camera control buttons. On On connection and during the call. Off Only when you press Display on the remote control. 5. Press Home to save your change and return to[...]

U SER ’ S G UIDE FOR P OLYCOM HDX S YSTEMS WWW . POLYCOM . COM / VIDEODOCUMENTATION 14 Enjoying Stereo Audio in Video Calls If your video conferencing room is configured to use stereo sound, the left and right microphone inputs are configured during system setup. It i s important that you do not move the microphones as this may detract from the s[...]

S HOWING C ONTENT © Polycom, Inc. 15 To start showing content: 1. On the computer, start the Polycom People+Content IP appli cation. 2. Enter the IP address of your video conferencing system and the meeting password, if one is set. 3. Click Connect . 4. Open the content you want to show, and do one of the followi n g:  Click in People +Content [...]

U SER ’ S G UIDE FOR P OLYCOM HDX S YSTEMS WWW . POLYCOM . COM / VIDEODOCUMENTATION 16 To start showing content: 1. Make sure the computer is connected and powere d on. You can connect a computer to video input 4 or 5. When you connect to video input 4, you can also connect to audio input 4 to share sound from your computer, as shown in the follo[...]

S HOWING C ONTENT © Polycom, Inc. 17 To stop showing a document, object , videotape, or DVD in a call: 1. Press Camera on the remote control. 2. Select the main camera. 3. Press on the remote control. Showing Content with People On Content The People On Content™ option allows yo u to show yourself on top of content that you are sharing. The effe[...]

U SER ’ S G UIDE FOR P OLYCOM HDX S YSTEMS WWW . POLYCOM . COM / VIDEODOCUMENTATION 18 Working with Directory Entries The directory on your Polycom HDX system stores dialing information that helps you make calls quickly and easily. When a site listed i n the directory calls your system, the system displays the name on the screen when the call com[...]

W ORKING WITH D IRECTORY E NTR IES © Polycom, Inc. 19 Adding, Editing, and Deleting Directory Entries You can create entries for point-to-point calls and multipoint calls and save them in the Polycom HDX system’s directory. To add a single-site entry to the directory: 1. Press Directory on the remote control. 2. Select , the n New Entry , and sp[...]

U SER ’ S G UIDE FOR P OLYCOM HDX S YSTEMS WWW . POLYCOM . COM / VIDEODOCUMENTATION 20 3. Add numbe rs to this multi ple-site entry in o ne of these ways:  Select , then Directory , and select entries from the directory.  Add entries manually. The numb er of sites that you can add depe nds on the capa bilities of your system. 4. Specify a s[...]

W ORKING WITH D IRECTORY E NTR IES © Polycom, Inc. 21 To delete a group: 1. Press Directory on the remote control. 2. Select Group . 3. Select Edit Groups . 4. Scroll to the group name you want to delete and then select Delete . When you delete a gro up, all entries in tha t group are deleted. If yo u want to keep these entries, be sur e to assign[...]

U SER ’ S G UIDE FOR P OLYCOM HDX S YSTEMS WWW . POLYCOM . COM / VIDEODOCUMENTATION 22 Including Multiple Sites in Calls Your system may be configured to participate in multipoint calls. During a multipoint call, multiple sites can see and hear each other. You can al so share content in a multipoint ca ll, just as you ca n in a point-to -point ca[...]

I NCLUDING M ULTIPLE S ITES IN C A LLS © Polycom, Inc. 23 To place a multipoint call using a multiple-site directory entry: 1. Press Directory on the remote control. 2. Find the mult iple-site entr y in the direct ory list. 3. Press Call to place the call. To place a cascaded multipoint call: 1. Place a multiple-site call from the directory, or pl[...]

U SER ’ S G UIDE FOR P OLYCOM HDX S YSTEMS WWW . POLYCOM . COM / VIDEODOCUMENTATION 24 About Multipoint Viewing Modes What you see during a multipoint call can vary depending on how the Polycom HDX system is configured, the number of sites participating, and whether content is shared. The multipoint viewing mode con figured on the host system is [...]

I NCLUDING M ULTIPLE S ITES IN C A LLS © Polycom, Inc. 25 Controlling How the System Answers Multipoint Calls 1. Select System from the Place a Call screen. 2. Select User Settings from the System screen. 3. Scroll to the Auto Answer Multipoint Video fi el d and select one of the following: Select this… To do this… No Answer calls manually. Wh[...]

U SER ’ S G UIDE FOR P OLYCOM HDX S YSTEMS WWW . POLYCOM . COM / VIDEODOCUMENTATION 26 To use the chair control options when you are in a multipoint call: 1. On a computer, open a web browser. 2. In the browser address line, ente r the system’s IP address, for example, http://10.11.12.13, to go to the video conferencing system’s web interface[...]

C HANGING THE W AY C ALLS A RE A NSWERED © Polycom, Inc. 27 Changing the Way Calls Are Answered Your system administrator may have configured the system to let you choose the way incoming calls are handled. Temporarily Refusing Calls If you do not wish to be disturbed by calls, you can refuse incoming calls with the Do Not Disturb feature. Callers[...]

U SER ’ S G UIDE FOR P OLYCOM HDX S YSTEMS WWW . POLYCOM . COM / VIDEODOCUMENTATION 28 4. If you want to automatically answer incoming multipoint calls, scroll to Auto Answer Multipoint Video , press on the remote control and select Yes . 5. Press Home to save your change and return to the home screen. Muting Automatically Answered Calls Dependin[...]

U SING M ICROSOFT LCS F EATURES WITH V IDEO C ALLS © Polycom, Inc. 29 Using Microsoft LCS Features with Video Calls Depending on how your system is configured, you may be able to use the Microsoft ® LCS (Live Communications Server) contact list feature. This feature allows you to set up a list of LCS contacts, see if the contacts are online, and [...]

U SER ’ S G UIDE FOR P OLYCOM HDX S YSTEMS WWW . POLYCOM . COM / VIDEODOCUMENTATION 30 Customizing Your Workspace You can customize what you see on the screen, depending on how your system is configured. Allowing the Far Site to Control Your Camera Depending on your system configuration, you can allow the far site to control your camera. Far-site[...]

C USTOMIZING Y OUR W ORKSPACE © Polycom, Inc. 31 To enable audio confirmation: 1. Select System from the Place a Call screen. 2. Select User Settings from the System screen. 3. Select Next to see more settings. 4. Scroll to Keypad Audio Confirmation and press on the remote control to enable the option. 5. Press Home to save your change and return [...]