Promise Technology FastTrak TX2200 manual

F AST T RAK TX2200, TX2300 U SER M ANUAL Ve r s i o n 3 . 2[...]

FastTrak TX2200 , TX2300 User Manual ii Copyright © 2007 Promise T echn ology , Inc. All Righ ts R eserved. Copy right by Pro mise T echnol ogy , Inc. (Pro mise T echnol ogy). No part of this man ual may be repro duced or t ransmi tted in an y form without the expres sed, written permi ssion of Promise T echnolog y . T rademark s Promise , and th [...]

iii Content s Chapter 1: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 About This Manua l . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 FastTrak TX S eries . . . . . . . [...]

FastTrak TX2200 , TX2300 User Manual iv Chapter 4: FastBuild ™ Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 1 FastTrak BIO S . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 View D riv[...]

Contents v Chapter 5: WebPAM, continued Logical Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 7 Logical Drive Vie w . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Create a L ogical D rive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 JBOD . . . . . . . . . . . .[...]

FastTrak TX2200 , TX2300 User Manual vi Chapter 7: Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Frequentl y Asked Ques tions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Contact Tec hnical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Limit ed Warranty . . . . .[...]

1 Chapter 1: Introductio n • About This Man ual, b elow • Overvi ew (p age 2) • FastT rak TX Series (p age 2) • W ebP AM Sof tware (p age 3) • Key F eatures an d Benef its (p age 3) • S pecificati ons (pa ge 6) Than k you for p urchasin g Promise T echnol ogy’ s FastT rak TX2200 or T X2300 RAID Contro ller card. About This Manu al Thi[...]

FastTrak TX2200 , TX2300 User Manual 2 Overv iew The PC w hich yo u are using either a lready co nta ins FastT rak TX 2200 or T X2300 RAID Co ntrolle r card ins talle d by a third-pa rty or y ou have acquired a FastT rak TX220 0 or TX23 00 ret ail prod uct for yo ur existi ng PC an d plan to inst all the card your self. • For PC o wners wis hing [...]

Chapter 1: Introduction 3 We bP A M S o f tw a r e The W eb-based Promise Ar ray Manag ement (W ebP AM) RA ID managem ent sof tware o ffe rs local managem ent an d monitori ng of Fas tT rak disk arrays. Brow ser- ba sed GU I prov ide s ema il not ifi cati on of all major even ts or al arm s, memory cache m anageme nt, log ging for Wi ndows serv ers[...]

FastTrak TX2200 , TX2300 User Manual 4 Suppo rts m ultip le logi cal disks TX220 0 and T X2300 supp ort up t o 2 logic al dis ks. Suppo rts onl ine lo gical di sk exp ansion Add di sk drive s to th e logica l dis k without af fecti ng data avai lability . Suppo rts onl ine lo gical di sk migr atio n Chang e RAID level without af fect ing dat a avai[...]

Chapter 1: Introduction 5 Comp atibility Featu res Benefit s Compl ies with PCI v2 .3 Local Bus s tanda rd Provi des highe st level of hard ware co mp atibility . Complies with SA T A S pecificati on 1.0a Provides full com patib ility with first g eneration Serial A T A hard drive s. Compl ies with Seria l A T A II: Extensi ons to Seria l A T A 1.0[...]

FastTrak TX2200 , TX2300 User Manual 6 Specifi cations • Low-pro file printe d circui t board • PCI Slot 33 MHz or 66 MHz • Control ler card d imensions (HWD): 2.25 x 4.75 x 0.33 inches (57 x 1 21 x 8 mm ) • Operati ng temperat ures: 32 ° to 12 2 ° F (0 ° C to 50 ° C) • Operati ng hum idity: 5% to 95% non-cond ensing[...]

7 Chapter 2: Inst allation • Unp ack Y our FastT rak Card (below) • I nstall t he F astTrak Car d (pag e 8) • I nstall t he D isk D riv es (page 9) • Create Y our Logic al Dri ve (page 1 1) • W ebP AM In sta llation (p age 14) This Chapter is des igned t o quickly get your Fas tT rak TX Series RAID Controll er card up and run ning. If yo [...]

FastTrak TX2200 , TX2300 User Manual 8 Instal l the Fas tT rak Card The F astT rak TX2200 or TX230 0 Serial A T A RAI D card fi ts in to any av ailabl e PCI slo t on your PC's mothe rboard (below): • 32-bi t PCI slot (m ust be PC I 2.2 or 2.3 comp liant) • The 32-bi t portion o f a 64-b it PCI or PCI -X slot 1. Remo ve th e c over of your [...]

Chapter 2: Inst allation 9 3. Fast en the control ler card b racket to the system’ s frame. 4. At t ach you r sys tem c ase’s 2- o r 4-p in LE D cab le to t he L ED co nnec tor o n the Fast T rak card ( see Ins tall th e Disk be low). Instal l the Disk Dri ves The F astT rak TX2200 and TX2300 Controll er card s suppor t only SA T A d isk driv e[...]

FastTrak TX2200 , TX2300 User Manual 10 2. At t ach one SA T A data cabl e to ea ch di sk dr iv e. The n at tach th e oth er en ds of the cables to the connecto rs on the F astT rak card (abov e). 3. Att ach the Y -cabl e power spl itters to y our SA T A dis k drives . If yo u are u sing a Prom ise Super Swap 1 100 or 4100 enclosu re in your PC: ?[...]

Chapter 2: Inst allation 11 Create Y our Logical Drive Y ou will n ow use the onboard FastBuild BIOS u tility to c reate a lo gical dri ve with the attach ed dr ive s. For an explana tion of the logic al drive conce pts, s ee Chap ter 6 1. Boot y our syst em. If this is th e first tim e you have bo oted with the FastT rak card and drive s inst alle[...]

FastTrak TX2200 , TX2300 User Manual 12 4. Press the arrow keys to hi ghlight a n logi cal dr ive num ber you want to define and p ress Enter to select it . The De fine LD Menu f or the l ogical d rive nu mber y ou selec ted wil l next appe ar (below). 5. Choos e the RA ID Level you wa nt. In th e Define LD Men u sectio n, pres s the S pacebar t o [...]

Chapter 2: Inst allation 13 • F ast In it e rases the Mast er Bo ot Re cord (MBR ) of the phys ica l driv es when t his featur e is set t o ON. • S tripe Bl ock Size . Press the S paceb ar to toggle throug h 32 KB, 64 KB , or 12 8 KB. 64 KB is the de fault. Appli es to RA ID 0. 7. Press the arrow k eys to mo ve to Disk Assi gnment s. Press the [...]

FastTrak TX2200 , TX2300 User Manual 14 W ebP AM Installat ion W ebP AM in stall ation s oft ware will inst all tw o major c omponent s: • Utilit y Server – W ebP AM RAID mon itoring an d Networking softwa re • Java R untime Environ ment (if no t previou sly ins talled ) Utility Server The Uti lity S erver in stall s on the PC with the FastT [...]

Chapter 2: Inst allation 15 Java Runt ime Enviro nment If yo u are p lanning to use othe r appli cations that rely o n JRE or JDK, always inst all them firs t before y ou inst all W e b P AM. Web P AM will use the exis ting JRE rat her t han in stal ling a sec ond one. W ebP AM wil l inst all JRE 1.4 on your s ystem un less you alrea dy have JRE or[...]

FastTrak TX2200 , TX2300 User Manual 16 4. When the Run or Displ ay? d ialog box appea rs, clic k Run i n T ermi nal . Aft er several moment s, the T ermin al wind ow closes and the f irst W ebP AM PRO in st allation dialog box appe ars. W ebP AM Inst allation for W indows and Linux, continued The f irst W ebP AM ins ta llation di alog b ox appea r[...]

Chapter 2: Inst allation 17 6. When the L icense Agreement appear s (above) , click the “I acce pt the terms of t he lic ense agr eemen t” optio n. Th en cl ick th e Next button. 7. When the Choo se Ins tall Folder s creen ap pears (a bove) , make yo ur sel ection of a folde r for the We bP AM app lication s you are insta lling. The defau lt fo[...]

FastTrak TX2200 , TX2300 User Manual 18 If yo u change your m ind and w ant the d efault locat ion, c lick on t he Bac k butto n, then the Next but ton. Click the Next button w hen you are finish ed. 8. When the SSL S ecurity Opti ons scre en app ears (abov e), you c an check Extern al Security . An explanat ion follows . External SSL Security – [...]

Chapter 2: Inst allation 19 9. When the Selec t Options screen a ppears (ab ove), you have the option of choo sing Local Mo nitoring O nly . • If yo u check this opti on, yo u can onl y log into W ebP AM from the H ost PC. Y ou cannot log into W ebP AM o ver a network . • If y ou do no t check th is optio n, you c an l og into W ebP AM from the[...]

FastTrak TX2200 , TX2300 User Manual 20 10. When the Read y to In stall scree n appears (above), c lick the Inst all button. 1 1. When the Inst all Co mplet e screen appears (a bove), the inst allation proce ss is finished. Click the Finish button to go to the Promise Regist ration webs ite.[...]

Chapter 2: Inst allation 21 This com pletes the We bP AM inst allatio n. Go to“Ch apter 5: W ebP AM” on p age 43 for in formation about usi ng W ebP AM. Import ant Registra tion of your Fast T rak and W ebP AM provi des usefu l informa tion that helps Prom ise T echnologie s to of fer better produc ts and support. Pl ease take a few min utes to[...]

FastTrak TX2200 , TX2300 User Manual 22[...]

23 Chapter 3: Inst all Drive rs • Make a Driver Inst allation Diskett e, page 24 • Wind ows Server 2003 • New , pa ge 25 • Exis ting, p age 26 • Confirm , pag e 26 •W i n d o w s X P • New , pa ge 27 • Exis ting, p age 28 • Confirm , pag e 28 • Wind ows 2000 • New , pa ge 29 • Exis ting, p age 30 • Confirm , pag e 30 Foll [...]

FastTrak TX2200 , TX2300 User Manual 24 Make an Installati on F loppy Diskette Thi s proc edu re re qui res on e wri te-e nab led blank 3.5- inch disk ett e. 1. Plac e your bla nk disk ette in the approp riate drive . 2. Inse rt the Promi se CD int o your C D-ROM drive . The d isplay s creen should o pen automati cally . If the displ ay scree n doe[...]

Chapter 3: Inst all Drivers 25 Wi ndows Server 2003 New Inst allation The f ollowin g detai ls the in st allation o f the Fa stT rak TX Series RAID Co ntrolle r driv ers whil e inst alling Wi ndows Server 20 03. 1. S ta rt th e ins tallat ion : • Flop py Instal l: Boot the computer w ith the Windows Ser ver 2003 inst allation dis kettes. • CD-R[...]

FastTrak TX2200 , TX2300 User Manual 26 Exis ting Inst allation Aft er inst allin g the Fast T rak TX Series R AID Contro ller ca rd and rebo oting your system , Windows Server 2003 setup w ill show a “Found New Hardware ” dialo g box . Und er Win dows 2003 , “R AID C ont rolle r” wi ll be disp lay ed. 1. Inse rt the FastT rak driv er diske[...]

Chapter 3: Inst all Drivers 27 Windows XP New Inst allation The f ollowin g detai ls the in st allation o f the Fa stT rak TX Series RAID Co ntrolle r driv ers whil e inst allin g Window s XP . 1. S ta rt th e ins tallat ion : • Flop py Instal l: Boot the computer w ith the Windows XP inst allation dis kette s. • CD-RO M Inst all: Bo ot from th[...]

FastTrak TX2200 , TX2300 User Manual 28 Exis ting Inst allation Aft er inst allin g the Fast T rak TX Series R AID Contro ller ca rd and rebo oting your system , Windows XP setup w ill show a “Found New Hardware ” dialog b ox. 1. Inse rt the FastT rak driv er diske tte into th e A: dri ve. 2. Ch oose Inst all the s oftwa re automat i ca lly an[...]

Chapter 3: Inst all Drivers 29 Windows 200 0 New Inst allation The f ollowin g detai ls the in st allation o f the Fa stT rak TX Series RAID Co ntrolle r driv ers whil e inst allin g Wind ows 200 0. 1. S ta rt th e ins tallat ion : • Flop py Instal l: Boot the compu ter with the Windows 20 00 insta llatio n dis kette s. • CD-RO M Inst all: Bo o[...]

FastTrak TX2200 , TX2300 User Manual 30 Exis ting Inst allation Aft er inst allin g the Fast T rak TX Series R AID Contro ller ca rd and rebo oting your system , Window s 2000 s etup wi ll show a “New H ardware Foun d” dialog box . Under W indows 2000, “PC I Mass S torage Cont roller” will be displa yed. 1. Choos e Add Ne w Hardwa re Wizard[...]

31 Chapter 4: FastBuil d™ Utility FastT rak BIOS The F astT rak BIOS is a built-i n compon ent of the FastT rak TX Serie s RAID Control ler card. When the FastT rak BIOS loa ds duri ng bootup , it displ ays perti nent i nformation abou t the RAID logi cal d rives tha t it fin ds. At this point, you can press Ctrl-F to enter the FastBu ild Conf ig[...]

FastTrak TX2200 , TX2300 User Manual 32 Offline – The lo gical dri ve is no longer operationa l and the FastBui ld uti lity cann ot rebuild it. Y ou mu st identi fy and replace th e fail ed drive(s ). Then you can create a n ew logi cal drive and copy your data to it from the last tap e back up or othe r devi ce. For RA ID 1, bo th disk d rives i[...]

Chapter 4: FastBuild™ Utility 33 V iew Drive Assignments From the Ma in Menu s creen , press 1 to see the Vi ew Driv e Assign ment s scre en (belo w). This screen re port s physi cal (disk ) driv e assign ment s and p rovide s the foll owing inf orm ati on: Channe l: ID – Sho ws the Fast Tr ak Cont roller cha nnel ID ( 1 and 2) to which a parti[...]

FastTrak TX2200 , TX2300 User Manual 34 Create a Logical Drive T o a create a RAID 1 logica l drive using th e Create and Duplicate option, s ee “Create a Logi cal Driv e: Creat e and Du plicate O ption ” on pa ge 36. T o create all other lo gical dri ves: 1. From t he Main Menu screen, p ress 2 t o disp lay the Defi ne LD Me nu (bel ow). 2. Pr[...]

Chapter 4: FastBuild™ Utility 35 See “In troductio n to RAID” on page 91 for more in formation. 4. Press the arrow k eys to mo ve to the next o ption. Option choi ces d epend on the RA ID Lev el you s elect ed. • F ast In it e rases the Mast er Bo ot Re cord (MBR ) of the disk dri ves wh en this feature is set to ON . • S tripe Bl ock Siz[...]

FastTrak TX2200 , TX2300 User Manual 36 When the lo gical dri ve is c reated, the Defi ne LD M enu disp lays with th e new logi cal dr ive. Create a Logical Drive : Cr eate a nd Duplicate Option The Cre ate and Duplicate optio n is for RA ID 1 lo gical dri ve where yo u want to copy th e con tent of one of the disk driv es to ma ke a mirro r of the[...]

Chapter 4: FastBuild™ Utility 37 The De fine LD Menu f or the l ogical d rive nu mber y ou selec ted wil l next appe ar (below). 3. In the Define LD M enu section , under RAID M ode, press the S pacebar t o toggl e to RAID 1. 4. Press the arrow k eys to mo ve to the Fast In it option, then p ress the S pa cebar to to ggle t o OFF . 5. Press the a[...]

FastTrak TX2200 , TX2300 User Manual 38 The S ource Disk Se lecti on sc reen displ ays: 8. In the Source Disk S election screen, p ress th e arrow k eys to h ighlight t he sour ce disk and press Ent er . The f ollowin g messa ge displ ays:. 9. Press Y to create a RAI D 1 logi cal driv e creat ion using the Crea te and Dupl icat e op tion . The f ol[...]

Chapter 4: FastBuild™ Utility 39 When the lo gical dri ve is c reated, the Defi ne LD M enu disp lays with th e new logi cal dr ive. Delete Logical Drive T o de let e a log ica l driv e: 1. From t he Main Menu screen, p ress 3 t o disp lay the Del ete LD Me nu (bel ow). Cau tio n Deletion of an existing logi cal driv e will resul t in the loss of[...]

FastTrak TX2200 , TX2300 User Manual 40 2. Highl ight th e logi cal drive you wi sh to d elete and press the Del ke y or Alt -D. The De lete LD Menu f or the sel ected l ogical d rive a ppears (be low). 3. Press C trl-Y to c onfirm a nd compl ete logic al drive deletion. The s creen retu rns to the Delete L D Menu. Press Esc to return to the M ain [...]

Chapter 4: FastBuild™ Utility 41 Controller C onfiguration From the Ma in Menu s creen , press 4 to displa y the Controlle r Config uration Option s screen (below). The i nformatio n in the Syste m Reso urces se ction mi ght be help ful for tr ouble shoo ti ng pur pos es: • T he syst em IR Q used by t he Fas tT ra k car d • A T A IO Add ress [...]

FastTrak TX2200 , TX2300 User Manual 42 Logical Drive Proble ms Whil e disk d rives are hig hly relia ble, on occasi on a di sk drive can fail. Fa ult- toler ant (RAID 1) logical driv es go Critical when a disk dri ve fails . Non-fault- toler ant log ical driv es (RAID 0 ) and J BOD go Of fline when a d isk d rive f ail s. When you boot your s yste[...]

43 Chapter 5: WebP AM W ebP AM is a RAID ma nagemen t sof tware a pplicatio n. If you h ave n ot inst alled W ebP AM on your PC, see “W ebP AM In sta llation” o n page 14. Log-in to W ebP AM Doubl e-click on the We bP AM icon on your desktop (r ight). O r , 1. Laun ch yo ur Bro wser . 2. In the Browser add ress field, ty pe in the IP addre ss o[...]

FastTrak TX2200 , TX2300 User Manual 44 Note th at the IP address shown a bove app lies t o a log -in at t he Host PC. When you log i n over a n etwork, you will e nter the Host PC’ s actual IP addre ss. When the op ening sc reen appea rs (abo ve): 1. T yp e admin in the Login ID fie ld. 2. T yp e admin in the Password field. 3. Clic k the Sign i[...]

Chapter 5 : WebPAM 45 Log-out of W ebP AM There are two wa ys to log out of WebP AM PRO: • Close your br owser wi ndow •C l i c k Logout on t he WebP A M banner (b elow) Aft er logg ing out, y ou mu st enter y our use r name and p assword to log in again . Clicki ng Logout brin gs you b ack to th e Login Sc reen. User Management Add a User 1. I[...]

FastTrak TX2200 , TX2300 User Manual 46 This will be th e User ’ s login nam e. 4. T ype the us er ’s display nam e into the Display Name field. This could be the Us er ’s actual na me. 5. T ype a pas sword into the Password fi eld. Use u p to 8 l etters and numb ers but no sp aces or o ther ch aracters. 6. T ype the sam e pass word into t he[...]

Chapter 5 : WebPAM 47 The i mage abo ve was shorte ned to fit i nto the availab le sp ace. 4. Check the b oxes of th e noti fication events that you want to h ave re ported to you vi a emai l and pop up message s. T o se lec t ev ents by t hei r seve ri ty , ch eck one of the fo ur Se lect E vents b oxe s at the top of the window . See the t able o[...]

FastTrak TX2200 , TX2300 User Manual 48 Event Notificat ion Sever ity Levels Informa tion Event s Disk Plugge d In Disk BSL Update Disk BSL Cleared Disk Error Fixed Disk Patro l Progress Disk Medi a Patrol S tarted Disk Medi a Patrol Comple ted Disk Medi a Patrol Paused Disk Medi a Patrol Resu med Disk Medi a Patrol Aborted Array Onlin e Array Crea[...]

Chapter 5 : WebPAM 49 Delete a User 1. In T ree V iew , click on the Use r Managem ent i con. 2. Click o n the Delete tab. 3. Ch eck the b ox to t he left of the user y ou want t o delete. 4. Clic k the Delete but ton. 5. In the Confirmati on box, c lick the OK button . Change a User ’ s Password In W ebP AM, each user can chang e his/her own p a[...]

FastTrak TX2200 , TX2300 User Manual 50 4. T ype a new p assword in the New P assword fie ld. 5. Rety pe t he ne w passwo rd i n the R etyp e Pa sswo rd fie ld. 6. Clic k the Submit butt on. Change a User’ s Email Ad dress In W ebP AM, each user can chang e his/her own ema il add ress or th e Admi nistrator c an do it. T o cha nge a us er ’s em[...]

Chapter 5 : WebPAM 51 3. T ype a new e mail address in th e Emai l field. 4. Clic k the Submit butt on. Change a User ’ s Access R ight s In W ebP AM, the Adm inistrator c an change a user’s acc ess righ ts. T o change a user’s a ccess right s: 1. Log i n as the Administra tor . 2. Click on th e User ID l ink for th e user whos e acces s righ[...]

FastTrak TX2200 , TX2300 User Manual 52 4. Under H ost U ser Righ ts, ch eck t he boxes to selec t right s for thi s user . 5. Un check th e boxes o f right s to be de leted. 6. Clic k the Submit butt on. Right Meaning Creati on Permis sion to c reate a logical drive a nd a sp are dr ive Deletion Permissio n to de lete a logical drive and a sp are [...]

Chapter 5 : WebPAM 53 Host Management This function provides informati on only . Th ere are no user setti ngs. T o access Host M anage ment: 1. Un der Admi nistra tive T ools in T ree Vie w , click on the Host Managemen t icon . 2. Under H ost Lis t, click on the li nk to the host y ou want to see. The Ho st IP ad dress is always 12 7.0.0.1 . If yo[...]

FastTrak TX2200 , TX2300 User Manual 54 Utility Configu ration Use th is function to make email settings for We bP AM and also t o set the refresh i nterva l for the Event Frame. 1. Under Admi nistra tive T ools in T ree Vie w , click on the Utili ty Configu ration icon. 2. Enter t he Send er ’s add ress in t he Email Se nder field . Be su re the[...]

Chapter 5 : WebPAM 55 FastT rak The F astT rak–Inform ation t ab dis plays a ph otograp h of the Fas tT rak TX Seri es RAID Co ntrolle r card ins talle d in y our system. W ebP AM wil l displa y the F astT rak contro ller in stall ed in y our sys tem. T o display t his s creen in M anageme nt V iew , click on the F astT rak i con i n Tr e e V i e[...]

FastTrak TX2200 , TX2300 User Manual 56 Controller • Control ler Inform ation (belo w) • Con tr oll er Se ttin gs ( page 57) • Control ler Schedu le (pa ge 58) • Control ler Lo ck (page 5 9) The t erm Controll er refers to the de vice that controls your RAID. T o access the cont roller , clic k on the C ontrolle r ic on in T ree V iew . Con[...]

Chapter 5 : WebPAM 57 Controller Settings Click on the Se ttings t ab to access co ntrolle r settings . • Rates – Alloca tes syste m resources betw een the back ground pr ocess (su ch as Re build, Media Pat rol, Exp ansion/M igrati on, Initial ization and Synchron ization) and the dat a read /write activ ity . A High sett ing assi gns mo st of [...]

FastTrak TX2200 , TX2300 User Manual 58 Choos e an interval from the d ropdow n menu. The ra nge is 0 to 120 s econds . A set ting of 0 second s disabl es the po lling function. Controller Schedule Click on th e Schedul e ta b to acce ss sche duled backgrou nd proces ses ( such as Rebui ld, Me dia Patr ol, Exp ansio n/Migratio n, Init ializati on a[...]

Chapter 5 : WebPAM 59 1. Go t o its functi on tab under th e Physic al Driv e icon o r Logical Drive icon . 2. Under Sc hedule, click the Disable option. Controller Lock The Lock t ab disp lays loc k st atus and ena bles you t o lock o r unlo ck a subsys tem cont roller . The lo cking mechan ism iso lates the controlle r during maintena nce opera t[...]

FastTrak TX2200 , TX2300 User Manual 60 Physical Drives Physi cal Drive V iew T o access Ph ysical Drive V iew , cl ick on th e Physic al Dr ive Vi ew icon in T ree V iew . From this w indow , you c an click on the li nks t o access i nformat ion an d func tions of i ndivi dual phy sical dri ves and use the S plit a nd Merge f eature. Media P atrol[...]

Chapter 5 : WebPAM 61 Patrol encounte rs a s uspect s ector , it will attemp t to regener ate the dat a and write to the s uspect sec tor . If th e write o peration i s succe ssful, Medi a Patrol cont inues chec king other sec tors. If the write operation fails, Media Patrol report s the e rror to you r PC's system log a nd to the phys ical dr[...]

FastTrak TX2200 , TX2300 User Manual 62 Physi cal D rive Informa tion T o access info rmatio n abou t a physi cal drive : 1. Click on th e Physic al Drive Vi ew icon in T ree Vie w . 2. Cli ck on t he Phy sic al D rive icon . The i nformat ion ta b disp lays the follo wing inf ormation: • Drive Mode l – The physica l (disk) dr ive man ufactur e[...]

Chapter 5 : WebPAM 63 • Ultra DMA Mode – Th e UDMA mode in wh ich th is ph ysic al dri ve cu rre ntl y opera tes. • S.M.A.R.T . S t atus – SMAR T , an acro nym for Sel f-Monitori ng Analys is and Reporti ng T echnology , is a f eature of th e phys ical dri ve’s softw are. When this feature is supporte d, the d rive will p ass SMAR T infor[...]

FastTrak TX2200 , TX2300 User Manual 64 Unlik e Synchro nization and Redund ancy Check, Media Pat rol is co ncerne d with the c ondition of the med ia it self, n ot the dat a rec orded on th e media. If Media Patrol encounte rs a s uspect s ector , it will attemp t to regener ate the dat a and write to the s uspect sec tor . If th e write o peratio[...]

Chapter 5 : WebPAM 65 5. Clic k on t he by Day , by Week or by Month op tion. From the dro pdown m enus, se lect a star t time an d a day o f the W eek or Mon th, if appl icabl e. S tar t time is based on a 24-ho ur clo ck. 6. Clic k the Schedu le button. T o cancel th e schedu led Medi a Patrol ope ration: 1. Click on th e Physic al Drive Vi ew ic[...]

FastTrak TX2200 , TX2300 User Manual 66 Back up your da ta, replace t he phy sical dri ve, creat e a new logic al drive a nd copy y our dat a to it. See “L ogical D rive Rebuild ” on pa ge 77 a nd “Logical Drive Critica l / Of fline” on p age 84. See th e SuperSwap Us er Manual for more i nformation about replacing a physi cal dri ve. Locat[...]

Chapter 5 : WebPAM 67 Logical Drives Logical Drive V iew Logi cal Driv e V iew prov ides a li st of all l ogical drives c urrently on the Hos t PC. T o acces s Logi cal Dri ve Vie w , click on the Logic al Dr ive Vi ew ico n in T ree V iew . From this scre en, yo u can cl ick on th e link s to acces s info rmation a nd func tions of in dividual log[...]

FastTrak TX2200 , TX2300 User Manual 68 3. Selec t the opti on button b eside th e RAID level y ou wan t for your l ogica l dri ve. W ebP AM di splays the RAID levels you c an use w ith the av ailab le phys ical (dis k) driv es. Y ou ca n also s elect JB OD on this sc reen. See “Cho osing a R AID Level” on pa ge 94 for i nforma tion about the a[...]

Chapter 5 : WebPAM 69 6. If y ou want to create a lo gical dri ve with u nused capa city , ente r the ass igned (use d) capaci ty in the Logic al Drive Size fiel d. T o use the ma ximum cap acity , ch eck th e Use Max imum Cap acity box. 7. Click on th e physic al dri ves to se lect them . A vailable drive s have a black fra me. Selec ted drives ha[...]

FastTrak TX2200 , TX2300 User Manual 70 1 1. For RA ID 0 logic al drives , select a S tripe Block Siz e of 32 KB, 6 4 KB, or 128 K B. 64 KB is th e default. See “S tripe Bloc k Size” on page 96 for more inf ormation. 12. Selec t an In itializa tion po licy from the dr opdown menu. • Fast I nitialization – Era ses the Mas ter Boot Record (MB[...]

Chapter 5 : WebPAM 71 Click on th e Logical Drive Icon t o see all of the informati on abou t your new logi cal d rive. Before you can use your new logi cal d rive, you must par tition and format the logi cal drive usin g your PC ’s op erating s ystem. Se e “Appendix A: Parti tion and Forma t” on p age 1 13 for more in formation. JBOD In W eb[...]

FastTrak TX2200 , TX2300 User Manual 72 If yo u att ach a ph ysic al drive t hat was initia lized us ing Windo ws disk man agement, t hat dri ve will be autom atically recogniz ed as a J BOD by the Fast T rak controlle r and W ebP AM. Delete a Logical Drive T o de let e a log ica l driv e: 1. Cl ick on th e Logical Driv e Vie w icon . 2. Selec t th[...]

Chapter 5 : WebPAM 73 From this scre en, you c an cl ick on th e links to access the Setti ngs, Drive Map ping, Mig ration, Rebuild , Synchron ization, Initia lization and Activ ation featu res. The fe atures that apply to thi s logica l drive h ave blue tab s. Features that d o not app ly hav e grayed tab s. Logical Drive Settings Logi cal Driv e [...]

FastTrak TX2200 , TX2300 User Manual 74 Logical Drive Migration and Exp ansion The Lo gical Dri ve–Migra tion t ab enable s you to mig rate or ex pand a lo gical dr ive. Mig ration is the proces s of c hanging the RA ID level of an existing logic al drive . Expan sion i s th e proc ess o f ad ding mo re physic al d riv es to a l ogi cal dr ive wh[...]

Chapter 5 : WebPAM 75 4. Click on the fre e physical drive to s elect it . A vailable drive s have a black fra me. Selec ted drives have a re d fram e. 5. Clic k the Sta rt N o w butto n. Y ou can mon itor Migra tion o r Exp ansion p rogress on the Lo gical D rive Mig ration ta b. Clic k the res pective b uttons to pau se an d resume the Migrat ion[...]

FastTrak TX2200 , TX2300 User Manual 76 4. Click on the fre e physical drive to s elect it . A vailable drive s have a black fra me. Selec ted drives have a re d fram e. 5. Clic k on t he Enable option . 6. From the dro pdown m enus, se lect a st art time . S tar t time is based on a 24-ho ur clo ck. 7. Click in S tart At fi eld to display a popup [...]

Chapter 5 : WebPAM 77 Logical Drive Rebuild Rebui ld refer s to the pro cess of repairi ng a lo gical dri ve by rec onstruct ion the dat a on one of it s physic al drives .This feature onl y RAI D 1 logi cal d rives. Y ou can set up a Rebui ld to: • Begin immedi ately (on deman d) • Sche dule a R ebuild for a time whe n there is less dem and o [...]

FastTrak TX2200 , TX2300 User Manual 78 Click the re spectiv e buttons to pause and resum e the Re build. Click t he Abort butto n to stop the Rebuild. After an a bort, cli ck the Rest art button to st art the Rebu ild from the begi nning (ze ro perc ent). Scheduled T o schedule a Rebui ld: 1. Cl ick on th e Logical Driv e Vie w icon in T ree V iew[...]

Chapter 5 : WebPAM 79 3. Cl ick on th e Rebuil d t ab in Man ageme nt V iew . 4. Clic k on t he Disable op tion. Automatic Rebuild Autom atic rebu ilding of a logi cal dri ve is po ssible u nder th e follow ing cond itions: • The l ogica l drive i s a RAID 1. See “Cre ate a L ogical D rive” on p age 67. • Y ou have replaced the failed phys [...]

FastTrak TX2200 , TX2300 User Manual 80 3. In t he Po licy dropd own m enu, s ele ct Fi x if you wa nt Sy nchr oniz ati on or Redun dancy Che ck if you do not wan t to correct in cons istencie s. 4. Clic k on t he Enable option . 5. Clic k on t he by Day , by Week or by Month op tion. 6. From the dro pdown m enus, se lect a star t time an d a day o[...]

Chapter 5 : WebPAM 81 Logical Drive Synchronization/Redundancy Chec k Synchro nizati on refers to an au tomated p rocess o f chec king and correc ting dat a and p arity . Unlike a Rebuil d, Synchro nization is a mai ntenance operation . Y ou can also sy nchroniz e all logi cal d rives at t he same tim e, see p age 79. Redun dancy Check is an au tom[...]

FastTrak TX2200 , TX2300 User Manual 82 Y ou can mon itor Migra tion p rogress on the Logic al Driv e Migrati on t ab. Clic k the resp ective but tons to p ause, res ume or abort th e Synchr onizatio n or Redund ancy Check. Scheduled T o schedule a Synchro nization or Redun dancy C heck: 1. Cl ick on th e Logical Driv e Vie w icon in T ree V iew . [...]

Chapter 5 : WebPAM 83 3. Click on th e Synchron ization t ab in Man agement Vie w . 4. Clic k on t he Disable op tion. Logical Drive Initialization When logical drive is first c reated, you can select o ne of three ch oices for init ializatio n: • Quick In itialization – Erases th e reserve and m aster boot secto rs of the phys ical dri ves bei[...]

FastTrak TX2200 , TX2300 User Manual 84 T o activate a n offl ine RAID 1 logical driv e: 1. Click on th e Logical Drive V iew icon in T ree V iew . 2. Cl ick on th e Logical Driv e icon of t he off line logi cal dri ve. 3. Click on th e Activati on tab in Ma nagement Vie w . 4. Clic k the Ac tivation b utton. The l ogical d rive c onvert s to Cr it[...]

Chapter 5 : WebPAM 85 When a Disk Drive Fails The f ollowin g will o ccur when a physic al dri ve fails or g oes of fline: • The F astT rak Cont roller ’ s au dible ala rm sou nds (if th e alarm is enab led). • The Su perSwap S tatus LED change s from green to re d. • W ebP AM di splays a messa ge in the u pper right corner of the Ho st PC?[...]

FastTrak TX2200 , TX2300 User Manual 86 2. Re place the failed ph ysical driv e. 3. Rebui ld you r logical drive. Identif y the Failed Physic al Drive Click on the Ph ysical Dri ve V iew icon in the WebP AM user inte rface. Look for a missi ng physic al driv e. A drive that us ed to be presen t but is su ddenly abs ent is the fa iled dis k drive. I[...]

Chapter 5 : WebPAM 87 4. Selec t the phy sical dri ve you j ust replac ed. 5. Clic k the Sta rt N o w butto n. Y ou can mon itor Reb uild pr ogress on the Logic al Driv e Rebui ld tab . Click the resp ective bu ttons to paus e and resume th e Rebui ld. When th e Rebui ld is fini shed, you r logic al drive will be Function al aga in.[...]

FastTrak TX2200 , TX2300 User Manual 88 Enclosures Enclos ure V iew Encl osure V iew provid es a lis t of all en closu res curren tly on the Host PC . T o acces s Encl osure V iew , click on the Logical Dr ive V iew icon in T ree V iew . From this wi ndow , you can click on the l inks to access informati on and functions of i ndivi dua l Encl osure[...]

Chapter 5 : WebPAM 89 The i nformat ion ta b disp lays the follo wing inf ormation: • Enclos ure T ype – The manu facturer’s mod el name o r numb er . • Fan S peed – The RPM o f the encl osure’ s cooling fans. • Te m p e r a t u r e – The in ternal tem perature of the enc losure. Ea ch rea ding refle cts a separa te measu rement . ?[...]

FastTrak TX2200 , TX2300 User Manual 90 Spare Drives A sp are drive is a ph ysical d rive desi gnated to functio n as a hot s pare drive. Thi s featu re is no t applicab le to FastT rak TX200 o r TX2300 be cause the se con trollers only support t wo phys ical dri ves.[...]

91 Ch apt er 6 : T e chno logy • About FastT rak, b elow • Introd uction to RAID, b elow • Choos ing a RAID Level (pa ge 94) • Other Logical Drive F eatures (page 96) About FastTr ak Fast T rak TX Series R AID control ler card featur es concu rrent da ta cha nnel opera tion and o nboard BIOS. The c hanne ls on the FastT rak card suppo rt co[...]

FastTrak TX2200 , TX2300 User Manual 92 RAID 0 – Stri p e When a logica l driv e is strip ed, the read and w rite b locks o f data are inte rleaved betwee n the s ectors o f multi ple disk drives. Performa nce is i ncreased , since the worklo ad is balance d betwee n drives or “membe rs” that form the lo gical dri ve. Ident ical dr ives are r[...]

Chapter 6: Technology 93 RAID 1 – Mirror When a logica l driv e is mirro red, id entical d ata is written t o a p air of disk dri ves, while reads are perf ormed in p arallel. T he reads a re perfo rmed u sing elev ator seek an d load balanc ing tec hniques where the wo rkload is distrib uted in the most ef fici ent manner . Whiche ver driv e is [...]

FastTrak TX2200 , TX2300 User Manual 94 JBOD – S ingle Drive An al ternative to RAID, JBO D cap acity i s equal to the size of the di sk driv e it self. JBO D appears i n the Us er Interf ace as on e indivi dual d rive. There are no perf o rmanc e or fa ult-toleran ce feat ures. When one d isk fails , all dat a on that disk is lost. The oth er di[...]

Chapter 6: Technology 95 RAID 1 Recom mended Applicati ons fo r RAID 1 • Acco unting •P a y r o l l •F i n a n c i a l • Any a pplicati on requ iring very high av ailabi lity JBOD Recom mended Applic ations fo r JBOD • Any a pplicati on requ iring mul tiple d isk drives but whe re read/ write sp eed or fault -tolerance are no t import ant[...]

FastTrak TX2200 , TX2300 User Manual 96 Other Logical Drive Features S tripe Block Siz e The s tripe bloc k size value c an be set to 32 KB, 64 KB, an d 128 KB . 64 KB is the defau lt. This se lecti on will dire ctly a ffect performanc e. There are two iss ues to co nsider when s electing the st ripe bl ock siz e. • Choos e a stri pe block size e[...]

Chapter 6: Technology 97 See “L ogical D rive Mi gration and Exp ansion” on p age 74. Exp ansion takes place o n an existin g Functio nal logic al dri ve without disturb ing the ex isting dat a. While the log ical drive is expan ding, yo u can acces s the data as befor e. When expan sion is comp lete, your logical driv e will have a la rger cap[...]

FastTrak TX2200 , TX2300 User Manual 98 JBOD Mig ration is not avail able fo r JBOD. Delete t he JBOD to make it an u nassigne d phys ical dri ve. See “D elete a L ogica l Drive” on pag e 72. Then you can create a RAID 1 logical drive w ith two u nassign ed physi cal d rives. See “Cre ate a L ogical D rive” on p age 67. Cau tio n Before y o[...]

99 Chapter 7: Sup port • Frequ ently Ask ed Questio ns • Pre-Ins talla tion, be low • Motherbo ard Issue s (pag e 100) • Syst em CMOS Is sues (p age 100 ) • Drive Issues (p age 101) • Operati ng System-R elated Issu es (pag e 103) • Inst allation I ssues (p age 104) • Post-I nst allation (p age 105) • Perform ance T ips (p age 105[...]

FastTrak TX2200 , TX2300 User Manual 100 allo ws you to control the a ssignm ent of these res ources, y ou ma y be abl e to rem edy t he pr obl em by : • Chang ing the IRQ assi gnment s to the PCI slots in th e motherbo ard BIOS d uring boot up. • Reset the co nfigura tion dat a in your CM OS. This i s usu ally an option in the Pn P section of [...]

Chapter 7: Support 101 Drive Issu es Can I a dd a drive to a FastT rak disk a rray via hot-sw ap and dy namically adjus t the disk array size? Y es. The FastT rak TX S eries sup ports d ynamic ally adju st able RAID s ize and RA ID level . See “Lo gical Dr ive Mig ration and Exp ansion” o n p age 74. Do the d isk drives on the Fas tT rak hav e [...]

FastTrak TX2200 , TX2300 User Manual 102 What s ystem BI OS setup se ttings do I us e for the dri ves on the FastT rak? None. The driv es on th e FastT rak TX Seri es are su pported by the Fa stT rak BIOS a nd/or OS d rivers, not by y our syste m BIOS. How d o I p artition/for mat my Fa stT rak di sk array? The F astT rak TX Series represen ts the [...]

Chapter 7: Support 103 The di sk array const antly go es critical o r offline du ring reboot. This conditio n may o ccur when th e Mast er Bo ot Reco rd (M BR) of one of the driv es has becom e corrupt or bad . Removi ng (erasin g) the MBR will reme dy any issu e rela ted dire ctl y to a ba d MB R. T o erase the M BR, follo w these st eps: 1. Back [...]

FastTrak TX2200 , TX2300 User Manual 104 cont roller that loads the origin al Maste r Boot Rec ord (MBR) and then h as a probl em transl ating it or the O peratin g System boot recor d. Promi se recomme nds a cl ean in sta ll of the O perating System. This action resto res the M BR and O S boot re cord. This action r equires partit ioning and forma[...]

Chapter 7: Support 105 How can I change the boot sequ ence betw een a PCI SCSI ca rd and the FastT rak di sk array? Sinc e all PCI devices are PnP , it is diff icult to d etermi ne whic h device is addre ssed firs t. Some ne wer motherbo ard BIO Ses have advance d optio ns that i dentif y devic es and al low you to se lect whi ch devi ce will be as[...]

FastTrak TX2200 , TX2300 User Manual 106 Contact T echnical Support Promi se T echnica l Support pr ovides se veral supp ort option s for Promise users to acces s informa tion an d updates . W e encoura ge yo u to use o ne of our e lectron ic servic es, whi ch provid e produ ct inform ation u pdates fo r the most efficien t servic e and s upport. I[...]

Chapter 7: Support 107 Germany It aly T aiwan E-mail Supp ort e-Support On-Line Fax T ech nical Sup port +49 (0) 2 31 56 76 48 - 29 Attn: T echnic al Support Phone T echnica l Support +49 (0) 2 31 56 76 48 - 10 If you wish to write us for su ppor t: Promise T echno logy Ger many Europ aplatz 9 44269 Do rtmund, G ermany E-mail Supp ort e-Support On-[...]

FastTrak TX2200 , TX2300 User Manual 108 China E-mail Supp ort e-Support On-Line Fax Sup port +86-10-8 857-8015 Attn: T echnical Su pport Phone Su pport +86-10-8 857-80 85/8095 If you wish to write us for su ppor t: Promise T echno logy China Room 12 05, T ower C We bok T ime Cente r , No.17 South Zh ong Guan Cun S treet Hai Di an Dist rict, Beiji [...]

Chapter 7: Support 109 Limited Warranty Promise T echnology , Inc. (“Promise ”) warrants that for th ree (3) yea rs from the time of the del ivery of the prod uct to the origin al end us er: a) the prod uct wi ll c onfor m to Prom ise’s sp eci ficat ion s; b) the pro duct will be free from defe cts in m aterial and workman ship under norm al [...]

FastTrak TX2200 , TX2300 User Manual 110 No oth er docu ment, st atem ent or repre senta tion m ay be reli ed on to v ary the terms of this limited wa rranty . Promi se’s s ole respo nsibi lity with re spect to any pro duct is t o do on e of the foll owing: a) repla ce the pro duct wi th a co nforming unit of the same or superior produ ct; b) rep[...]

Chapter 7: Support 111 Return Product For Repair If yo u suspec t a produc t is not w orking properly , or if you have any question s abou t your prod uct, cont act our T echnical Support S taf f through one o f our T echnical Se rvices, mak ing sure to prov ide the fo llowing in formati on: • Produc t model and se rial numb er (required ) • Re[...]

FastTrak TX2200 , TX2300 User Manual 112 Y ou are respo nsible fo r the cos t of ins urance an d shipm ent of the p roduct to Promise . Note tha t damage incurr ed due to i mproper tra nsport or pac kaging is not c overed un der the Li mited W arranty . When repairi ng retu rned produc t(s), Pro mise may re place defectiv e part s wit h new or rec [...]

113 Append ix A: Partition and F ormat In ord er for your operati ng syste m to reco gnize and work w ith the di sk drive s att ached to your F astT rak TX Series RAID con troller card, the d rives mu st be p artitioned and fo rmatted. • If your dri ves were previous ly parti tioned and form atted the y are ready to use and y ou can s kip this pr[...]

FastTrak TX2200 , TX2300 User Manual 114 3. Clic k the Next butto n to st art the Wiz ard. 4. In th e fol lowi ng win dows, sele ct Disk 1 to Init iali ze. Do not selec t any disk s to Conve rt. Click th e Fi nish button to Ini tialize the d isk array . 5. Right-c lick on the U nalloca ted port ion of D isk 1 and sele ct New Partitio n... from the [...]

Appendix A: P artition and F ormat 115 6. Clic k the Next butto n to st art the wiza rd. 7. In t he fo llowing w indow s, do t he fol lowing a ctions. Click Next to move to the next window . • S ele ct Pr imar y Pa rti tio n • S pecify t he maximum avai lable p artiti on size in MB • Assi gn the av ailabl e drive l etter of your choi ce • C[...]

FastTrak TX2200 , TX2300 User Manual 116 When formatting is com plete, your disk array will ap pear as a h ard drive in the Di sk Ma nagemen t window (a bove) and the My Comp uter w indow (belo w).[...]

117 Append ix B: Upgrades • BIOS and Firmware Upgrade (pa ge 1 17) • Sof tware Dr iver Upgrad e (p age 1 19) • W ebP AM Upg rade (p age 122 ) BIOS and Firmwar e Upgrade Foll ow this procedure to upgrade the BIOS an d Firm ware on you r FastT rak TX Series Con troller card. The F astT rak card m ust be pr operly ins ta lled in y our PC or serv[...]

FastTrak TX2200 , TX2300 User Manual 118 S tep 3: Inst all the BIO S Pack age 1. Boot you r PC from t he DOS-boot abl e diskett e. 2. When the A:> prompt app ears, rem ove the D OS-boot able diskette and ins ert the Fast T rak Upgrade diskette . 3. Find your mod el of Fa stT rak co ntroller an d type co rrespon ding line at the A:> pro mpt:[...]

Appendix B: Upgrades 119 Soft ware Driv er Upgr ade Foll ow this procedure to upgrade the Fas tT rak s oftw are drivers on your PC or serve r . S tep 1: Prep aration Y ou need one blank , formatte d disk ette to pe rform this proced ure. S tep 2: Download Driver Files 1. Go to the Prom ise web site www .promise.com /support . 2. Clic k on Do wnload[...]

FastTrak TX2200 , TX2300 User Manual 120 S tep 3: Inst all the S of tware D rivers Windows Serve r 2003, XP and 2 000 1. Inse rt the FastT rak Dr iver disk ette in th e A: drive. 2. In the S tart Menu, go to Settings > Control Pan el. Dou ble-clic k on the Syst em icon. Click on the H ardware t ab. Cl ick on th e Device M anager butto n. 3. At t[...]

Appendix B: Upgrades 121 SuS E Linu x ES 9. 0 1. Inse rt FastT rak Driver di skette i nto the floppy dri ve. 2. Log in as r oot . 3. Run mount / dev/fd0 /med ia/floppy . 4. Run cd /me dia/floppy . 5. Run ./inst all . 6. Run cd; um ount /media/fl oppy . 7. Remov e the FastT rak Driver dis kette. 8. Run reboot to restar t the s ystem.[...]

FastTrak TX2200 , TX2300 User Manual 122 W ebP AM Upgrade Foll ow this procedure to upgrade the W ebP AM Sof tware on your PC or serv er . S tep 1: D ownload the W ebP AM Fil e 1. Go t o the Promi se websit e www .promise .com/ support . 2. Clic k on Do wnloads . 3. Click on th e Select Pro duct popu p menu an d cho ose Fas tT rak TX22 00 or TX230 [...]