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QSTD2400 Ser ies DVR User’s Manual QSTD2404/QSTD2408/QSTD2416 Digital V ideo Recorders User ’ s Manual For H.264-4-channel/ 8-channel/16-c hannel Digital V ideo Recorders All rights reserved Rev 080808 i[...]

QSTD2400 Ser ies DVR User’s Manual CAUTION z Please read this user ’s manual carefully to ensure that you use the device correctly and safel y . z This manual is for the 4-chan nel, 8-channel and 16-channel QSTD2400 Series DVRs. In this manual, we use th e QSTD2408 200FPS 8-channel DVR as an exampl e. A ll examples and pictures used are of this[...]

QSTD2400 Ser ies DVR User’s Manual T able of Contents T able of Contents ................................................................................................. iii CHAPTER 1 Introduction ................................................................................. 1 1.1 DVR Intr oducti on ...........................................[...]

QSTD2400 Ser ies DVR User’s Manual CHAPTER 5 Managing the DVR .................................................................... 38 5.1 Formatting Ha rd Driv es ............................................................................ 38 5.2 Updating Firmware ...................................................................................[...]

QSTD2400 Ser ies DVR User’s Manual CHAPTER 1 Introduction 1.1 DVR Introduction This model DVR (Digital Video Recorder) is designe d especially for CCTV s ystems. It uses high performance vide o processing chips and an embedded Linu x system. It also uses many advance d technologies, such as standard H.264 with low bit rate, Dual S tream, SA T A i[...]

Digital Video Recor der User Manual AL ARM • 4/8/16 channel alarm input and 4 chann el alarm output available dependin g on model. • Supports schedule for motion detection and sensor a larm • Supports pre-recording and post recording • Supports linked channels recording onc e motion or sensor alarm triggered on one channel. • Supports lin[...]

QSTD2400 Ser ies DVR User’s Manual CHAPTER 2 Hardware Installation Notice : Check the unit and the acc essories af ter r eceiving the DV R. Please disco nnect the p ower before con necting othe r devices. D o not hot plu g in/out Notice : Some vendors s ell this DV R as pa rt of a p ackage wi th a hard drive alread y inst alled. If your unit a lr[...]

Digital Video Recor der User Manual 2.2 Front Panel The Front Panel Layout is sh own as Fig 2.3 Front Panel. Fig 2.3 Front Panel 1 Heat release window Allow heat to escape from DVR 2 HDD lock Lock/Unlock the hard drive 3 Number buttons Input numbers or cho ose cameras 4 Multi-screen b utton Change scre en display from single, 4, and 8 screen s 5 Di[...]

QSTD2400 Ser ies DVR User’s Manual 2.3 Rear Panel 2.3.1 Rear Panel Layout The Rear Panel Layo ut for 8 Channe l DVR is shown as Fig 2.4 Rear 8Ch. Fig 2.4 Rear Panel for 8-channel DV R Item Name Description 1 Video out Connect to mo nitor 2 Audio in Audio input f or channels 1 to 8 3 Audio ou t Audio output , connect to th e speaker 4 S-video S-Vi[...]

Digital Video Recor der User Manual The Rear Panel Layo ut for 16 Channel DVR is shown as Fig 2.4 Rear 16Ch. Fig 2.5 Rear Panel for 16-cha nnel DVR Item Name Description 1 Spot out Connect to m onitor as an AUX o utput channel by channe l. Only video di splay, does not show menu 2 Audio ou t Audio output , connect to th e speaker 3 S-video S-Video [...]

QSTD2400 Ser ies DVR User’s Manual The Rear Panel Layou t for 4 Channel DVR is shown as Fig 2.4 Rea r 4Ch. Fig 2.6 Rear Panel for 4-channel DV R Name Description 1 Video in Video input c hannels from 1-1 6 2 Video out Connect to mo nitor 3 S-video S-Video output, connect t o monitor 4 Audio ou t Audi o output, conn ect to the Spea ker 5 Audio in [...]

Digital Video Recor der User Manual 2.3.2 Installin g Sensor Alarm The DVR has 4,8, or 16 channel alarm inp ut (depending on model) and four-channel alarm output. Alarm Input: The alarm input is triggered by electric level (High: 5V , Low: 0V). Users can connect external sensors, like gas detec tor , smoke detector and inf rared detector . Once the[...]

QSTD2400 Ser ies DVR User’s Manual 2.4 Remote Control The remote control uses two AAA size batteries and works after loading batteries as follows: STEP1 Open the battery cover of the Remote Control STEP2 Insert batteries. Please make sure the poles (+ and -) are correct STEP3 Replace the battery cover Notice : If the remote co ntrol does no t wor[...]

Digital Video Recor der User Manual 2.5 Controlling with Mouse 2.5.1 Connect Mouse DVR supports PS/2 or USB mouse through the ports on the rear panel, please refer to Fig 2.10 Remote Control. Notice : If mouse is not d etected or do esn't work, t ry the follow ing: 1. Unplug/re-pl ug sev er al time s 2. Power off/on sev eral times 3. T ry anot[...]

QSTD2400 Ser ies DVR User’s Manual CHAPTER 3 Basic Operating Instructions 3.1 Power On/Off Notice : Before you pow er on the u nit, please m ake sure al l the conn ections are good. 3.1.1 St arting There are two ways to start the DVR. One way is to connect the power source, switch on the power button near th e power port on the rear panel, and th[...]

Digital Video Recor der User Manual Symbol Meaning Symbol Meaning Audio enabled i n live mode Audio disable d in live mode (green) Manual reco rding (blue) Scheduled recordi ng (yellow) Motion detection recording (red) Alarm reco rding HDD Cu rrent working Hard Drive Space Size of current HDD Free Free space on current HDD USB dev ices connected HD[...]

QSTD2400 Ser ies DVR User’s Manual 3.2 Login & User Management Users can logout and login to the DV R s ystem. Users cannot do any other operations except changin g the multi- screen display when logged out. T hey are logged out when the system starts or restarts. Login: T o log in, please press r ight mouse to show the control bar . Press Lo[...]

Digital Video Recor der User Manual Add & Delete users: This unit has a default administrator and t wo user groups, advanced and normal user . It supports 1 administrator and 15 users total. Administrator can add or delete other users, and change their g roup level. Administrator cannot be added or deleted. Press right mouse to show the c ontro[...]

QSTD2400 Ser ies DVR User’s Manual 3.3 Recording 3.3.1 Record Setup Users need to install and format a HDD, unless the unit came with a hard drive already in stalled, and set all the recording parameters before rec ording. There are four recording m odes. Users can enable them simultaneously . They have different priorities as below . Motion dete[...]

Digital Video Recor der User Manual 3.3.2 3.3.3 Manual Reco rding Just press the REC button on the front panel af ter exiting system setup. Press the S top button to stop recording. Y ou can als o press the REC button on remote controller , click again to stop, or click the REC button on the control bar with mouse, click again to stop. Scheduled Re[...]

QSTD2400 Ser ies DVR User’s Manual 3.3.4 Motion Det ection Recording This unit supports recording channels a nd PTZ linking. This means it will record on any cameras, or trigger any speed dome to go to presets or do auto cruise once motion is detected. STEP1 Enter MOTION configuration and select camera or cha nnel Fig 3.10 Motion Detection Setup [...]

Digital Video Recor der User Manual STEP4 Select alarm out and recording channe ls. It can trigger any alarm out and cameras to record once motion is de tected. STEP5 Enable or disable Buzzer o n board. Select speed dome and enable preset or auto cruise (if you ar e using a PTZ camera). Press OK to save STEP6 Set Hold time This is the length of tim[...]

QSTD2400 Ser ies DVR User’s Manual 3.4 Playback This unit supports time search and event sear ch. It displays full screen or 4 screens in playback. Click right mous e to show the control bar , refer to Fig 4.1 Control Bar . Click Search, the window below will appear on scree n. Fig 3.13 Se arch Menu Time Search: STEP1 Enter Search configuration, [...]

Digital Video Recor der User Manual STEP3 This unit has full screen and 4 screen playback. Select the screen display mode and the ch annels. STEP4 If want to change the date, press Date button. Set hour and minutes of start time. If it recorded at that time, the boxes will show green. STEP5 Click Play button. It w ill play from the time point you s[...]

QSTD2400 Ser ies DVR User’s Manual 3.5 Backup & Viewing This unit supports backup to built -in SA T A DVD Writer (optional equipment), or to USB Flash drive, through the USB port on the front panel. Users can also make backup by IE br owser via internet, refer to 6.3.2 Remote Backup. T aking USB flash backup as an example, Press right mouse b[...]

Digital Video Recor der User Manual STEP6 It will show “Backup complete” after finished, as shown below . Check & View: Users can view the backup with the third party sof tware like realplayer , and Windows Media Player directly in addition to the special so ftware att ached with backup. Below are the steps of viewing the backup with the sp[...]

QSTD2400 Ser ies DVR User’s Manual backup, as in Fig 3.21 Choose Backup Folder. Fig 3.21 Choose Backup Fol der STEP3 Set the date and channels. It will show the recorded video in area ③ with green light at the bottom as shown in Fig 3.22 Backu p Data Search. Fig 3.22 Backup Data Search If using event search, it will list event files at the bott[...]

Digital Video Recor der User Manual T ab 3.1 Backup View Control STEP5 DVR supports A VI conversion. Click “Chan ge File to A VI”. The converter will appear . STEP6 Click Browse to choose the folder that co ntains the video backup first. Set the start/end time, select t he channels, and then Click search button. It will show backup files in the[...]

QSTD2400 Ser ies DVR User’s Manual Fig 3.25 PTZ Setup STEP2 Set protocol, baud rate, addr ess according to the parameters of the speed dome. STEP3 Click Set button at right of Preset. Here users can setup presets (see Fig 3.26 Set Presets), a nd adjust the speed dome. Sel ect a preset and click Save to a preset. Users can set up to128 presets. Fi[...]

Digital Video Recor der User Manual Click ↑,↓,↑,↓ to adjust the s equence of the pr esets in the auto cruise. Cl ick Save to save and return to the previous interface. STEP6 Click button to save and exit. Press right mouse button to show the control bar . Click PTZ to enter PTZ control, shown as Fig 3.28 PTZ Control. Fig 3.28 PTZ Control ST[...]

QSTD2400 Ser ies DVR User’s Manual CHAPTER 4 Menu Setup Guide 4.1 Menu Navigation Menu Option Menu Option Basic Device name & ID Video format Language Date & time setup Live audio switch Authorization check swi tch Live Camera name Camera mask Name & time switch SPOT out switch Color adjustment Record Video quality Frame rate Record s[...]

Digital Video Recor der User Manual 4.2 Main Menu Setup Click right mouse, or press ENTER button on the front p anel, the control bar will show on the bottom of the screen as Fig 4.1 Control Bar . Fig 4.1 Control Bar Move the cursor to Menu and click, t he option menu will show as Fig 4.2 Pop up Menu Fig 4.2 Pop up Menu Select System. A graphic use[...]

QSTD2400 Ser ies DVR User’s Manual 4.2.1 Basic Con figuration Click BASIC to enter B asic Configuration sho wn as Fig. 4.4. Basic Configuration Fig 4.4 Basic Configuration Here users can set video system, menu language, audio, time and authorization check. The following ar e explanations of each option. Device name: The name of t he unit. It may [...]

Digital Video Recor der User Manual Camera name: Set camera name. It can be a combination of numbers, letters and symbols. Show name: Display camera name i n live view . Show time: Display the time in live view . Dwell time: It is available for both Sequenc e and SPOT simult aneously . This unit has 2-channel video output, refer to 2.3.1 Rear Panel[...]

QSTD2400 Ser ies DVR User’s Manual Video qua lity: There are five options from lowest to highest. The high er the value is, the clearer the recorded picture is, but the more hard driv e is taken up. Frame rate: Set recording frame rate. Audio: Enable audio to record. Time st amp: Record the current time on the video file if checke d. Record: Swit[...]

Digital Video Recor der User Manual 4.2.5 Alarm Configuration Click ALARM to enter Alarm Configuration sho wn as Fig 4.9 Alarm Configuration. Fig 4.9 Alarm Confi guration Here users can set sensor type, alarm trigger and alarm hold time. T he following are the explanations of each option. Device type: NC and NO (Normal Close and Normal Open). Set t[...]

QSTD2400 Ser ies DVR User’s Manual 4.2.6 Motion Configuration Click MOTION to enter Motion Configurat i on as Fig 4.1 1 Motion Confi guration. Fig 4.1 1 Motion Configuration Here users can set motion sensitivity , detection area, and alarm out. The following are the Explanations of each option. Enable: Enable motion detection. T rigger: Setup sim[...]

Digital Video Recor der User Manual 4.2.7 Network Configuration Click NETWORK to enter Network Configur ation shown as Fig 4.13 Network Configuration. Fig 4.13 N etwork Configur ation This unit supports DHCP , PPPoE, and DDNS . Users enable network function, and configure IP address, DDNS, and trans mission video parameters here. The following are [...]

QSTD2400 Ser ies DVR User’s Manual Fig 4.14 DDNS Configuratio n Server: Select DDNS server . User name and Passw ord: Input account information. This unit supports dual stream. Users can set picture quality , frame rate, and resolution separately for network, accordin g to the network bandwidth. Click Video to enter the configuration interf ace s[...]

Digital Video Recor der User Manual 4.2.8 P .T .Z Configuration Click P .T .Z to enter PTZ Configurati on as Fig 4.16 PTZ Configuration. Fig 4.16 PTZ Configuration Here users can set protocol, baud rate , address, presets, and auto cruise tracks. The following are the explanations of each opti on. Protocol, Baud rate, A ddress: Please set the value[...]

QSTD2400 Ser ies DVR User’s Manual 4.2.9 User Configuration Click USER to enter User Management interface shown as Fig 4.18 User Configuration. Fig 4.18 User Configuration Administrator can add, delete user s, and change their authorizations. Please refer to 3.2 Login & User Manageme nt. Notice : Syste m supports one admin istrator an d a max[...]

Digital Video Recor der User Manual CHAPTER Managing the DVR 5 5.1 Formatting Hard Drives If you want to record, it is necessary to format the hard disk first. If not formatted, it will show the position of the disk, free space, and total space showing as 0M at the bottom of the main viewing screen. STEP1 Enter TOOLS Configuration, refer to 4.2. 10[...]

QSTD2400 Ser ies DVR User’s Manual Notice : If a “no device” or “no file” error a ppears, it is p ossible that the U SB device is incompatib le. Please try another US B flash drive. Please be patient. It will take 2-3 minutes t o update. 5.3 Loading Default Setup The DVR has different setup blocks, like Basic, Record, Schedule, Motion etc[...]

Digital Video Recor der User Manual recording parameters here. Fig 5.4 S ystem Information. STEP4 Return to the previous interface, and click Network. The window below will display . Check IP address, DVR Mac address, ne twork video quality . Fig 5.5 Net work Information. 5.5 Checking System Log This unit maintains a system log. It records its work[...]

QSTD2400 Ser ies DVR User’s Manual Menu---->S tatus---->Event s, the window below w ill appear . Fig 5.6 Events LOG STEP2 Click Date to change date using a cal endar . Click Ty pe to select the event type. Then click Search button. This will refresh the event list. STEP3 Click ← , ← , → , → to do page down or page up STEP4 Click rig[...]

Digital Video Recor der User Manual 5.7 Locking & Deleting Files Users can control all video files, including lockin g and deleting them. Once users lock an important file, it cannot be ov erwritten or deleted, but the locked files can still be cleared by formatting the hard drive. STEP1 Press right mouse button to show the control bar . Click [...]

QSTD2400 Ser ies DVR User’s Manual CHAPTER Remote Surveillance 6 6.1.1 6.1 Accessing the DVR Remotely T o view remotely the DVR must have t he network confi guration setup and t hen connect with LAN or internet. Please re fer to 4.2.7 Net work Configuration. This unit supports IE browser , no client software is installed. In addition , it support[...]

Digital Video Recor der User Manual Notice : If you use a HTTP port other then 80, you need t o add the port numb er af te r th e I P address. For exa mple, if you set the HTTP port as 82, you need to enter the IP address as 192.168.0. 25:82. User name and passw ord here a re the same as that used on the D VR. The default is admin and 1 23456. 6.1.[...]

QSTD2400 Ser ies DVR User’s Manual 6.2 Remote Preview When you connect you will see remote preview interface as shown below: Fig 6.2 Remote Preview Interface ① Full screen, 1/4/8 screen display mo de. ② Camera indicators: ③ Picture snapshot ④ Remote viewing: adjust the color of cameras and control PT Z. ⑤ Remote playback and backup: rem[...]

Digital Video Recor der User Manual Snap pictures: STEP1 Click on a channel to select it. Click the butt on, a window will appear as in Fig 6.3 Preview Snap. Fig 6.3 Preview Snap STEP2 Select frames captured one at a time. Enable Title and T ime, it will capture title and time for the image. STEP3 Click Snap to capture pictures. STEP4 Click Browse [...]

QSTD2400 Ser ies DVR User’s Manual PTZ control: Click P .T .Z to enter the window shown below . Click on the S pee d Dome’s channel to select it. Fig 6.4 Remote PTZ control ① Move the speed dome. ② S top adjustment. ③ Adjust zoom, focus, Iris, S peed. ④ Go to the pres et. Click to name the preset. ⑤ Select and do auto cruise. Click ri[...]

Digital Video Recor der User Manual Set cruise: Select this function to set cruise path, the window below will appear : Fig 6.6 Set Cruise Click Add to add presets for the selected cruise. Click the preset, a down list menu will display . Users ca n select presets to add. Double click Time to set display time in auto cruise. C lick Delete or Clear [...]

QSTD2400 Ser ies DVR User’s Manual Fig 6.7 Remote Playback & Backup Interface This DVR supports remote time search, event search and one cha nnel playback. The above is the default inte rfac e after entering Playback & Backup block. Using time search: STEP1 Select the date in cale ndar area ① , select the chan nel in channel area ② . [...]

Digital Video Recor der User Manual Fig 6.8 Rem ote Playback STEP5 Users can go forward/backward, pause, stop pla yback and snap pictures. Regarding the snap f eature, it is the same as that in remote view , refer to Fig 6.3 Preview Snap. STEP6 Click to return to search interface. Using event search: STEP1 Click Event search, the window below will [...]

QSTD2400 Ser ies DVR User’s Manual Fig 6.9 Remote Event Search STEP2 Select the date, channel and event type. Then click Sear ch. All the files found will be listed in the area on the left. STEP3 Select an event, and click the Play button to do remote playback. T he steps are the same as SETP5-6 of time search above. 6.3.2 Remote B ackup Users ca[...]

Digital Video Recor der User Manual Notice : the backup file is in A VI format. Users ca n play with the third p arty player di rectly . If the play c annot rea d the fi le or pla y it c orrectly t he n download K- lite Mega Co de c P a ck 4.1.0 o r later from http:/ /www .free-codecs.com/downl oad/K_lite_cod ec_pac k.htm 6.4 Remote Menu Configurat[...]

QSTD2400 Ser ies DVR User’s Manual STEP1 Click Search---->Log, the window below will appear . Event log search is the default interface. Fig 6.12 Remote System LOG Search STEP2 Select the date, channel and event type. Then click Search. STEP3 The entire log found will be listed in the area on the left. STEP4 Click Operation to enter operation [...]

Digital Video Recor der User Manual appear: Fig 6.14 Remote File manage r STEP2 Select date and channels, and then click Search. All the files foun d for the day will be listed in the area on the left. STEP3 The status will show “Lock” if the file is locked. “Writing” means the file is still being written. STEP4 Select any files which are u[...]

QSTD2400 Ser ies DVR User’s Manual CHAPTER 7 Mobile Surveillance This DVR supports mobile surveillance by PDA or smart phones with WinCE and Symbian OS runni ng on 3G networks. We tested Dopod D600 (WM5) and Dopod S1(WM6), which work fine with the DVR. T o setup mobile surveillance, yo u first need to enable net work service on the DVR, refer to [...]

Digital Video Recor der User Manual STEP5 PCam will be opened after it is installed. STEP6 Input the server ’s address, ID, and p assword respectively in the columns of “Server”, “User” and “Password” , and click “Go” to login to the DVR. It will show the picture if accessed successfully . STEP7 Camera 1 is the default display aft[...]

QSTD2400 Ser ies DVR User’s Manual 7.2 Accessing by Phon es with Symbian Please use the smart phones with Symbian v ersions supported by this unit. STEP1 First, enable the network access on the mobile phone, and then run Web browser . STEP2 Input the DVR server ’s IP address in a new-built bookmark. Click this bookmark to connect to the DVR. ST[...]

Digital Video Recor der User Manual STEP6 Run SCam program. STEP7 Click Options--->Settings to enter login interface. STEP8 Input the public IP address, ID and password respectively , and click OK to login to the DVR. STEP9 It will show the camera after accessing successfully . Notice : User name an d password here are the same as tho se used on[...]

QSTD2400 Ser ies DVR User’s Manual Appendix A FA Q Q1. Why doesn’t the DVR st art af ter connecting the power? a. The adapter may be damaged. Please try another adapte r . b. The adapter may not be pr oviding enough po wer . Please remove the H DD to to see if it start s without it. c. There could be a hardware problem with the DVR that require[...]

Digital Video Recor der User Manual Q6. The mouse is not working, what could be the problem? a. W ait 5 minutes after mouse is connected. b. Mouse may not be detected. Plug/unpl ug several times. c. The mouse is incompatible wi th the system. Please try another mouse. Q7. The computer cannot download the ActiveX control, how can I solve this? a. If[...]

QSTD2400 Ser ies DVR User’s Manual ③ Enable all the sub options under “Active X controls and plug-ins” ④ Then click ok to finish setup. b. Anti-virus programs could also block the ActiveX control, If you still have a problem try closing them. Other plug-ins could also block it. c. If you get a error message that says the program cannot lo[...]

Digital Video Recor der User Manual Q9: Why doesn’t the mouse w ork when inserted into the front USB jack? The front USB jack is only for backup to flash drive, and USB DVD writer , and does not support USB mouse. Please use the USB jack on the rear panel if using a mouse to operate the system. Q10: How do I input pas sword and digit al numbe rs?[...]

QSTD2400 Ser ies DVR User’s Manual Appendix B Instructions for the Installation of External Hard Drive The installation of the external E-SA T A har d driv e is only for the optional backup of recor ded files. Ⅰ Connection of port able E-SA T A hard drive The connecting method is sho wn in Fig. A-1 Fig. A-1 Portable Hard Drive Connection 1. Dat[...]

Digital Video Recor der User Manual Ⅱ . Connection of normal E-SA T A hard drive If connecting normal hard drive, pleas e refer to Fig B-2. Its operation is the same s that of a portable hard drive. a Fig. B-2 Normal Hard Dri onnection ve C 64[...]

QSTD2400 Ser ies DVR User’s Manual d according to the saving time and DVR recordi s vi e. are the d d g Video Format Resolution Rate T otal (FPS) ality ate e h) Appendix C Calculating Recording Capacity Users can calculate th of hard drive neede e size ettings. The DVR s for 200 fps 8 ng ifferent settin uses fixed -channel DVR. deo bit rat Below [...]

Digital Video Recor der User Manual = 32400 0(MB) = 324(GB) If you ins For 16-channel DVR: 24(hours/day) X30(days) ls) = 1296(GB) this case you should install four 320 GB SA T A HDDs, and you can record about one month. Appendix D Compatible Devices 1. Co le USB flash drives based on ng: C y tall one 320GB SA T A HDD, it can almost record one month[...]

QSTD2400 Ser ies DVR User’s Manual Appendix E DVR Specifications For QST D2404 4-chan nel DVR Compression format Standard H.264 Baseline Video output Composite ： 1.0V p-p/75 Ω ， BNC×2 S-VIDEOX1, VGAX1 Video input Composite ： 1.0V p-p/75 Ω ， BNC×4 Display Resolution 720*576 (PAL) , 720*480 (NTSC) Record Resolution 352*288 , 704*576 ([...]

Digital Video Recor der User Manual Appendix F DVR Specifications For QST D2408 8-chan nel DVR Compression format Standard H.264 Baseline Video output Composite ： 1.0V p-p/75 Ω ， BNC×2 S-VIDEOX1, VGAX1 Video input Composite ： 1.0V p-p/75 Ω ， BNC×8 Display Resolution 720*576 (PAL) , 720*480 (NTSC) Record Resolution 352*288 , 704*576 (P[...]

QSTD2400 Ser ies DVR User’s Manual Appendix G DVR Specifications F o r Q S T D 2 4 1 6 1 6 - c h a n n e l D V R Compression format Standard H.264 Baseline Video output Composite ： 1.0V p-p/75 Ω ， BNC×2 S-VIDEOX1, VGAX1 Video input Composite ： 1.0V p-p/75 Ω ， BNC×16 Display Resolution 720*576 (PAL) , 720*480 (NTSC) Record Resolution[...]

Digital Video Recor der User Manual Q-SEE PRODUCT WARRANTY Thank you for choosing our products. All of our product users have a conditional free warranty repair service for hardware wit hin 12 months starting from the purchase date, and a fr ee exchange service within one month (valid for manufac turing defects). Permanent upgrading service is prov[...]

QSTD2400 Ser ies DVR User’s Manual Customer Information Card User ’s Name Mr ./Mrs. Company Name Postal Address Postal code Phone Number E-mail Model Number of Product Serial Number of Product Purchase Date Distributor 71[...]

Digital Video Recor der User Manual If you have questions: Cont act Us : M a i l i n g A d d r e s s : C u s t o m e r S e r v i c e : DPS Inc. Phone: 877-998-3440 x 538 8 0 1 5 E . C r y s t a l D r E m a i l : c s @ d p s i - u s a . c o m Anaheim, CA 92807 Web si te: T ech Support: http://www .q-see.com Phone: 877-998-3440 x 539 Fax: E m a i l :[...]