Raritan Computer ACTIVE KVM CLIENT manual

Copyright © 2011 Raritan, Inc. KVM_Serial_Clients-0M-E October 2011 255 - 62 - 5223 - 00 - 0I KVM and Serial Access Cli ents User Guide Active KVM Client, Virtual KVM Client, Multi -Platform Client, Raritan Remote Client and Raritan Seria l Client[...]

This document contains p roprietary information that is prote cted by copyright. All rights rese rved. No part of this document may be photo copied, reproduced, or tran slated into another language without express prior written consent of Raritan, Inc. © Copyright 2011 Raritan, Inc. All third-party software and hardware mentioned in t his document[...]

iii Contents Chapter 1 Introduction 1 Overview ........................................................................................................................................ 1 KVM and Serial Access Client Help ............................................................................................... 1 Proxy Server Configurat ion for [...]

Contents iv Digital Audio ................................................................................................................................ . 33 Supported Audio Device Fo rmats ...................................................................................... 33 Audio Recommendations a nd Requirements ............................[...]

Contents v Chapter 4 Virtual Media 157 Overview .................................................................................................................................... 158 Prerequisites for Using Virtual Medi a .............................................................................. 161 Virtual Media in a Linux En vironment .....[...]

Contents vi Audio in a Mac Environment ............................................................................................ 199 Audio in a Windows Environment .................................................................................... 199 USB Ports and Profiles .......................................................................[...]

1 In This Chapter Overview .................................................................................................... 1 KVM and Serial Access Client Help .......................................................... 1 Proxy Server Configurat ion for Use with MPC, VK C and AKC ................. 1 Client Uses with Raritan Pr oducts ...........[...]

Chapter 1 : Introduction 2 b. Select 'Use a proxy server f or your LAN'. c. Click Advanced. The Prox y Settings dialog opens. d. Configure the proxy serve rs for all protocols. IMPOR TANT: Do not select 'Use the same proxy server for all protocols'. Note: The default port for a SOCKS proxy (1080) is different from HTTP proxy (31[...]

Chapte r 1 : Introduction 3 Product Works with... KX II G2 KX II 2.2 (or later) KX II - 101 KX II - 101 - V2 KX 101 G1 KSX G1 KSX II G2 LX 2.4.5 (or later) SX IP Reach G1 UST-IP G1 Legend: G1 Generation 1 G2 Generation 2 Note: There are som e differences in MPC when used with t he Dominion KX I, Dominion KX II, and Dominion KSX II devices; t hese d[...]

4 In This Chapter About the Virtual KVM Client ..................................................................... 5 About the Active KVM Client ..................................................................... 5 Toolbar ....................................................................................................... 7 Connection Proper[...]

Chapter 2 : Virtual KVM Client (VKC) and Active KV M Client (AKC) 5 About the Virtual KVM Client Whenever you access a target server using the Remote Console, a Virtual KVM Client (VKC) window opens. There is one Virtual KVM Client for each target server con nected. These windows can be ac cessed via the Windows ® task bar. Note: Some features, su[...]

Chapter 2 : Virtual KVM Client (VKC) and Active KV M Client (AKC) 6 AKC Supported .NET Frame w ork, Operating Systems and Bro wsers .NET Framework AKC requires Windows .N ET ® version 3.5, and will work with both 3.5 and 4.0 installed but will not work with 4.0 alone. Operating Systems When launched from Internet E xplorer ® , AKC allows you to r[...]

Chapter 2 : Virtual KVM Client (VKC) and Active KV M Client (AKC) 7 Prerequisites for Using AKC In order to use AKC:  Ensure the cookies from the I P address of the device that is being accessed are not currently being bl ocked.  Windows Vista, Windows 7 and Windows 2008 server use rs should ensure that the IP address of the device being acce[...]

Chapter 2 : Virtual KVM Client (VKC) and Active KV M Client (AKC) 8 Button Button Name Description Note: This feature is avail able with the KX II 2.4.0 (and later). Note: This feature is not supported by the LX. Synchronize Mouse Dual-mouse mode forces the realignm ent of the target server mouse pointe r with the mouse pointer. Note: Not available[...]

Chapter 2 : Virtual KVM Client (VKC) and Active KV M Client (AKC) 9 Connection Properties The dynamic video compre ssion algorithms maintain KVM console usability under varying ban dwidth constraints. The devi ces optimize KVM output not only for LAN use, but also for WAN use. These devices can also control color depth an d limit video output, offe[...]

Chapter 2 : Virtual KVM Client (VKC) and Activ e KVM Client (AKC) 10  384 Kb (Slow DSL/T1)  256 Kb (Cable)  128 Kb (Dual ISDN)  56 kb (ISP Modem)  33 kb (Fast Modem)  24 kb (Slow Modem) Note that these settings a re an optimization for specif ic conditions rather than an exact spee d. The client and server always attem pt to deliv[...]

Chapter 2 : Virtual KVM Client (VKC) and Active KV M Client (AKC) 11 Connection Information To obtain information about y our Virtual KVM Client connection:  Choose Connection > Inf o... The Connection Info window op ens. The following information is display ed about the current connectio n:  Device Name - The name of t he device.  IP A[...]

Chapter 2 : Virtual KVM Client (VKC) and Activ e KVM Client (AKC) 12 Import/Export Key board Macros Macros exported from Active KVM Client (AKC) cannot be importe d into Multi-Platform Client (MPC) o r Virtual KVM Client (VK C). Macros exported from MPC or VKC cannot be imported into AKC. Note: KX II-101 does not support AKC. To import macros: 1. C[...]

Chapter 2 : Virtual KVM Client (VKC) and Active KV M Client (AKC) 13 The macros are then import ed. If a macro is imported that contain s a hot key that already exists, the hot key for the imported m acro is discarded. To export macros: 1. Choose Tools > Export M acros to open the Select Keyboard Ma cros to Export dialog. 2. Select the macros to[...]

Chapter 2 : Virtual KVM Client (VKC) and Acti ve KVM Client (AKC) 14 Building a Key board Macro To build a macro: 1. Click Keyboard > Keyboard Macros. The Keyboard Macros dialo g appears. 2. Click Add. The Add Keyboard Ma cro dialog appears. 3. Type a name for the macro in the Keyboard Macro Name field. This name appears in the Keyb oard menu af[...]

Chapter 2 : Virtual KVM Client (VKC) and Active KV M Client (AKC) 15 10. Click Close to close the Ke yboard Macros dialog. The macro no w appears on the Keyboard menu in the application. Select the ne w macro on the menu to run it or use the keystrokes you assigned to the macro. Running a Key board Macro Once you have created a keyboard macro, exec[...]

Chapter 2 : Virtual KVM Client (VKC) and Acti ve KVM Client (AKC) 16 To remove a macro: 1. Choose Keyboard > Keybo ard Macros. The Keyboard Macros dial og appears. 2. Choose the macro from among tho se listed. 3. Click Remove. The macro is deleted. Ctrl+Alt+Del Macro Due to its frequent use, a Ctrl +Alt+Delete macro is preprogr ammed. Clicking o[...]

Chapter 2 : Virtual KVM Client (VKC) and Active KV M Client (AKC) 17 Video Properties Refreshing the Screen The Refresh Screen com mand forces a refresh of the video s creen. Video settings can be refre shed automatically in several ways:  The Refresh Screen com mand forces a refresh of the video s creen.  The Auto-sense Video S ettings comma[...]

Chapter 2 : Virtual KVM Client (VKC) and Acti ve KVM Client (AKC) 18 Adjusting Video Settings Use the Video Settings co mmand to manually adjust the v ideo settings. To change the video settings: 1. Choose Video > Video Set tings or click the Video Settings b utton in the toolbar to open the Video Set tings dialog. 2. Adjust the following settin[...]

Chapter 2 : Virtual KVM Client (VKC) and Active KV M Client (AKC) 19 Warning: Exercise cautio n when changing the Clock and Phase settings. Doing so may result in lost or distorted video and yo u may not be able to return to the previous state. Contact Raritan Te chnical Support before making any changes. j. Horizontal Offset - Controls the horizon[...]

Chapter 2 : Virtual KVM Client (VKC) and Ac tive KVM Client (AKC) 20 Note: Some Sun backgro und screens, such as scre ens with very dark borders, may not center precisel y on certain Sun servers. Use a diff erent background or place a lighter c olored icon in the upper lef t corner of the screen.[...]

Chapter 2 : Virtual KVM Client (VKC) and Active KV M Client (AKC) 21 Using Screenshot from T arget You are able to take a scre enshot of a target server using the Screenshot from Target server c ommand. If needed, save this screenshot to a file location of your choosing as a bit map, JPEG or PNG file. To take a screenshot of t he target server: 1. [...]

Chapter 2 : Virtual KVM Client (VKC) and Ac tive KVM Client (AKC) 22 Changing the Maximum Re fresh Rate If the video card you are u sing on the target uses custom software and you are accessing the targ et through MPC or VKC, you may need to change the maximum refre sh rate of the monitor in order for the r efresh rate to take effect on the target [...]

Chapter 2 : Virtual KVM Client (VKC) and Active KV M Client (AKC) 23 Mouse Pointer Sy nchronization When remotely viewing a targ et server that uses a mouse, two mouse cursors are displayed: one belonging to your remote client workstation and the other belonging to t he target server. When the mouse poi nter lies within the Virtual KVM Client targe[...]

Chapter 2 : Virtual KVM Client (VKC) and Active KVM Client (AKC) 24 Additional Notes for Intelligent Mouse Mode  Be sure that there are no ic ons or applications in the upper left section of the screen since that is where the synchronization routine takes place.  Do not use an animated mous e.  Disable active desktop on KVM target servers.[...]

Chapter 2 : Virtual KVM Client (VKC) and Active KV M Client (AKC) 25 Intelligent Mouse M ode In Intelligent Mouse mode, the device can detect the target mouse settings and synchronize t he mouse cursors accordingly, allowing mouse acceleration on the target. Intelligent mouse mode is the default for non- VM targets. During synchronization, the mous[...]

Chapter 2 : Virtual KVM Client (VKC) and Active KV M Client (AKC) 26 Please note that mouse co nfigurations will vary on different target operating systems. Cons ult your OS guidelines for further details. Also note that intelligent mouse synchr onization does not work with UNIX targets. Absolute Mouse Mode In this mode, absolute coo rdinates are u[...]

Chapter 2 : Virtual KVM Client (VKC) and Active KV M Client (AKC) 27 2. Click the Single/Double Mouse Cursor button in the toolbar. To exit single mouse mo de: 1. Press Ctrl+Alt+O on your k eyboard to exit single mouse mod e. Tool Options General Settings To set the tools options: 1. Click Tools > Options. The Options dialog appears. 2. Select t[...]

Chapter 2 : Virtual KVM Client (VKC) and Active KV M Client (AKC) 28  German (Switzerland)  Hungarian (Hungary)  Spanish (Spain)  Italian (Italy)  Slovenian  Translation: French - US  Translation: French - US Internatio nal In AKC, the keyboard type defaults to the local client, so this o ptio n does not apply. Additionally, th[...]

Chapter 2 : Virtual KVM Client (VKC) and Active KV M Client (AKC) 29 Keyboard Limitations Turkish Keyboards If using a Turkish keyboard, you must connect to a target serve r through the Active KVM Client (AK C). It is not supported by o ther Raritan clients. Slovenian Keyboards The < key does not work o n Slovenian keyboards due t o a JRE limita[...]

Chapter 2 : Virtual KVM Client (VKC) and Active KV M Client (AKC) 30 Client Launch Settings Configuring client launch sett ings allows you to define the screen settings for a KVM sessio n. Note: LX devices support t his feature in MPC. LX does not support client launch setting in VKC and A KC. To configure client launc h settings: 1. Click Tools &g[...]

Chapter 2 : Virtual KVM Client (VKC) and Active KV M Client (AKC) 31 Scan Settings The KX II and LX provide a port scanning feature that sea rches for selected targets and displays them in a slide show view, allowing you to monitor up to 32 targets at one tim e. You can connect t o targets or focus on a specific target as need ed. Scans can include[...]

Chapter 2 : Virtual KVM Client (VKC) and Active KV M Client (AKC) 32 Scaling Scaling your target window allow s you to view the entire contents of the target server window. This feature increases or reduces the si ze of the target video to fit the Virtual KVM Client window size, and m aintains the aspect ratio so that y ou see the entire target ser[...]

Chapter 2 : Virtual KVM Client (VKC) and Active KV M Client (AKC) 33 Digital Audio The KX II 2.4.0 (and later) sup ports end- to -end bidirectional digital audio connections for digital audi o playback and capture devices from a remote client to a target server. T he audio devices are accessed ove r a USB connection. A D2CIM- DV USB and the current[...]

Chapter 2 : Virtual KVM Client (VKC) and Activ e KVM Client (AKC) 34 Audio Bandwidth Requir ements The table below details the bandwidth requirements to transport audio under each of the selected formats. Audio format Network band width requirement 44.1 KHz, 16bit stereo 176 KB/s 44.1 KHz, 16bit mono 88.2 KB/s 2.05 KHz, 16bit stereo 88.2 KB/s 22.05[...]

Chapter 2 : Virtual KVM Client (VKC) and Active KV M Client (AKC) 35 2. Connect to the target from the Port Access page. 3. Once connected, click the Audio icon in the toolbar. The Connect Audio Device dial og appears. A list of av ailable audio device connected to the remote client PC is displayed. Note: If there are no availa ble audio devices co[...]

Chapter 2 : Virtual KVM Client (VKC) and Activ e KVM Client (AKC) 36 Once an audio connection is established, that Audio menu i s changed to Disconnect Au dio. To disconnect from the a udio device:  Click the Audio icon in the toolbar and select OK when you are prompted to confirm the di sconnect. A confirmation message appears. Click OK.[...]

Chapter 2 : Virtual KVM Client (VKC) and Active KV M Client (AKC) 37 Smart Cards (VKC, AKC and MPC) Using the KX II 2.1.10 (and lat er) or KSX II 2.3.0 (and later), y ou are able to mount a smart card reader o nto a target server to support sma rt card authentication and related applications. For a list of supported smart cards, smart card reader s[...]

Chapter 2 : Virtual KVM Client (VKC) and Activ e KVM Client (AKC) 38 4. A progress dialog will open. Check the 'Mount selected card reader automatically on connection t o targets' checkbox to mount the smart card reader automatically the next time you connect to a target. Click OK to begin the mounting process. To update the smart card in[...]

Chapter 2 : Virtual KVM Client (VKC) and Active KV M Client (AKC) 39 Supported and Unsuppo rted Smart Card Readers External, USB smart card readers are supported. Supported Smart Card Readers Type Vendor Model Verified USB SCM Microsystems SCR331 Verified on local and remote USB ActivIdentity ® ActivIdentity USB Reader v2.0 Verified on local and r[...]

Chapter 2 : Virtual KVM Client (VKC) and Acti ve KVM Client (AKC) 40 Type Vendor Model Notes Microsoft ® driver USB Keyboard/Card reader Combo SCM Microsystems SCR338 Proprietary card reader implementation (not CCID-compliant) USB Token Aladdin ® eToken PRO ™ Proprietary implementation Smart Card Minimum System R equirements Local Port Requirem[...]

Chapter 2 : Virtual KVM Client (VKC) and Active KV M Client (AKC) 41 If you are using a Linux ® target, the following requirements must b e met to use smart card reader s with the Raritan device.  CCID Requirements If the Raritan D2CIM-DVUSB VM/CCID is not recognized as a s mart card reader by your Linux targ et, you may need to update the CCID[...]

Chapter 2 : Virtual KVM Client (VKC) and Acti ve KVM Client (AKC) 42  Create a Java ™ Library Li nk A soft link must be create d to the libpcsclite.so after upgrading RHEL 4, RHEL 5 and FC 10. Fo r example, ln – s /usr/lib/libpcsclite. so.1 /usr/lib/libpcsclite.so, assu ming installing the package places t he libraries in /usr/lib or /user/ [...]

43 In This Chapter Overview .................................................................................................. 43 Requirements and Installa tion ................................................................ . 43 Operation ................................................................................................ . 61 Adminis[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 44 MPC Supported Operating Systems and Browsers Operating Systems When launched as a web applet or as a standalone application, M PC allows you to reach target server s via different Raritan Dominion d evices and IP Reach models. Following are the operating systems and browsers supported [...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 45 Generation 2  Windows 7 ® (32 and 64 bit)  Windows XP operating system  Windows 2008  Windows 2003 Windows 2000® operating system SP4  Windows Vista operation system (32 and 64 bit)  Red Hat Enterprise Workstation 4.0 and 5.0  Open SUSE Linux 10 and 11  Fedora[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 46 ** Note: If you are using Internet Expl orer ® 7, you may run into permission issues when tr ying to connect to a target server. To a void this, do the following: 1. In Internet Explorer, click Tool s > Internet Options to open t he Internet Options dialog. 2. In the "Temporar[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 47 Mode Operating system Browser Windows Server 2008 8.0 Windows 7 Note: If you are using Inter net Explorer 8 to access MPC and d o not have Java installed on you r machine, an alert bar or a dialog opens asking you to download the lat est version of Java. However, in so me instances, on[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 48 Character Description Character Description , Comma ` Grave accent - Dash { Left brace . Period | Pipe sign / Forward slash } Ri ght brace < Less than sign ~ Tilde Invalid MPC Username Characters The following characters cannot be used in usernames for MP C. Character Description : [...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 49 3. If copying MPC-installer.jar from a known location, double-click t he file to start installation. Windows To check the JRE v ersion in Windows: 1. Do one of the following to check t he JRE version in Windows:  Determine your version of the JRE from the Java website: http://www.ja[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 50 Note: If you are using Windows 7, when User Access Cont rol is turned on, you will need to m anually create a folder to contain the MPC files. You will also ne ed to assign the Admin user, at a minimum, Write perm issions to the folder from Properties dial og > Security tab. Alterna[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 51 Linux ® Determine your version of the JRE from the Java website: http://www.java.com/en/do wnload/help/testvm.xml. You may need some configuration de pending on your OS and bro wser. Configuration instructions are provided with the JRE download. Important: When launc hing MPC from a b[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 52 To install MPC for Linux: You must have Administrati ve privileges to install MPC. 1. Download the MPC-installer.jar fil e or copy it from a known location . 2. Open a terminal dialog an d open the directory where the installer is saved. 3. Type java -jar MPC-installe r.jar and press E[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 53 2. Type java - version in the command line and p ress Enter. The currently-installed version of Java Runtime Environment (JRE) appears. If your path variable is n ot set to where the java bina ries have been installed, you may not be a ble to see the JRE version. a. To set your path an[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 54 To open MPC in Sun Solaris: 1. Open a terminal window a nd navigate to the directory where you installed MPC (the default location i s /usr/local/Raritan/Raritan MPC/ version number ). 2. Type ./start.sh and press Enter to open MPC. 3. Double-click the desired devi ce to establish a co[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 55 Connecting to a Server via MPC when Alternate RADIUS Authentication is Enabled on the KX II- 101 When Alternate RADIUS A uthentication is enabled, you are authenticated exclusively a gainst a remote authentication database. If the remote authentication databa se is inaccessible, you wi[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 56 Note: Depending on your browser and browser security settings, you may see various security and certificate check and warning m essages. It is necessary to accept the options in order to open MPC. Note: If you are using Fi refox 3.0.3, you may experie nce problems launching the applica[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 57 4. Locate the version of the st andalone RRC client you are using. The entry for the standalone RRC client is a .zip file which contains the release notes and the insta ller for standalone RRC. Check the release notes for the latest information. 5. Download the .zip file or si mply cli[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 58 Opening RRC from a Web Browser Your device features web browser-access capabilities and can p rovide a connection from any Wind ows-based, remote PC running Mi crosoft ® Internet Explorer ® 6.0/7.0. Security Settings To access a device via the web, your web browser must be c onfigure[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 59 You are redirected to an HTTPS (128-bit) secure web page s o you can open RRC. 2. Depending on your brows er and its security configuration, you may see any or all of t he following dialogs asking you to confirm you w ant to access and open an externally-p rovided application. Click Ye[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 60 Removing RRC from the Browser Cache  To remove RRC from your browser cache for any reason, follow the standard procedure for you r web browser software. To remove cached files in Internet Explorer v6.0: 1. If you have used RRC recentl y, exit all instances of Intern et Explorer and [...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 61 Operation Navigator The navigator provides a tr ee view of every known Raritan devi ce. From this panel, access all Raritan netw orked devices for which a connection profile exists and/or all Ra ritan devices automatically identified on the network. Note: Automatic Raritan device ident[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 62 Devices in the RRC Navigator In RRC, profiled devices ar e listed in the Navigator according t o the data in the Description field of the device's profile. Automatically-identifie d devices are identified accordi ng to the name assigned to them in that device's network config[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 63 Icon Description Connected (green) - You are c urrently authenticated and connected to this device. Available (black) - This dev ice is currently available on the network but you are not currently connected to it . Unavailable - A profile exists for t his device but it is not currently[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 64 Icon Action Description option is the only method of connecting to a Raritan device configu red to use a DHCP IP address. MPC Navigator Tabs MPC tabs at the base of its Navigator pane. These tabs allo w you to change how you display devices. Click the View By Name tab t o sort the list[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 65 Navigator Display and Sort Options To better organize your vi ew of all ports, use the Show and S ort options in the View menu. Note that you do not need an open connection t o a target to show and sort targets in the Navigation panel. Showing Ports  Discovered Devices - Shows o r h[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 66  Name - When sorted by n ame (View > Sort > Name), port names are sorted alphanumerically wit hin each group.  Status - When sorted by st atus (View > Sort > Status), ports a re sorted in the following order:  Active Channels  Busy Channels  Available Devices[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 67 Set Scan Group a port scanning feature that searches for selected target s and displays them in a slide show view, allowing you to monitor up to 32 t argets at one time. You can connect to targets or focus on a specific target as needed. Scans can include stand ard targets, blade serve[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 68 See Using Scan Options (on page 69 ) for information on the optio ns available to you while scanning tar gets.[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 69 Using Scan Options Following are options available to you while scanning targets. With the exception of the Expand/C ollapse icon, all of these options are selected from the Options menu in t he upper left of the Port Scan viewer. The options will return to their d efaults when you clo[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 70 Button Button name Description New Profile Creates a new Navigator entry for a Raritan device. Same result as choosing Con nection > New Profile in the m enu. Connection Properties Opens the Modify Connect ion Properties dialog to manually adjust band width options (such as connecti[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 71 Button Button name Description Auto-sense Video Settings Forces a refresh of the video sett ings (resolution, refresh rate). Same as choosing Video > Video Settings or choosing Video Setting s on the shortcut menu, which is opened by pre ssing Ctrl+Left Alt+M. Enter On- Screen Menu [...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 72 Button Button name Description to open the shortcut menu and then choose Full/Normal Screen or press the F key on your keyboard. Scaling Increases or reduces the target vi deo size so you can view the entire contents of the target server window without using the scroll bar. Show/Hide N[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 73 MPC Connected Server(s) Toolbar The Connected Server(s) t oolbar is comprised of a butt on for each connected target server port, thus enabling quick access to conn ected targets. When you connect to a port, a button corresponding to t hat port is added to the toolbar and labele d with[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 74 Icon Session information Description Concurrent connections indicator Indicates that multiple rem ote users are currently connected to the sam e target server on the device. One icon indicates a single use r is connected, and two icon s indicates two or more users are connecte d. Concu[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 75 Diagram key Session information Description Video sensing status/path indicator Indicates when video sensing occu rs during connections to targ et KVM server ports. Bandwidth usage indicator Indicates how much of your total available bandwidth is currently being used. The connection sp[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 76 Diagram key Session information Description Lock key indicators Indicates the status of the current target KVM Server, in respect to t he activation of the Caps-Lock, Num-Lock, an d Scroll- Lock keys. If these keys are enabl ed on the target server being viewed, this affirmative status[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 77 MPC Full Screen Mode Full Screen mode provides you with the ability to view the target server desktop in Full Screen mod e, which removes all toolbars from view. Activate Full Screen mode once you are connected to a target by doing one of the following:  Click the Full Screen butto [...]

Chapter 3 : Multi- Pl atform Client and Raritan Remote Cl ient 78 RRC Full Screen Mode Full screen mode remove s the surrounding RRC graphical inte rface and your local desktop area, filling y our screen with the video from the target server. Your screen's resolution i s adjusted to match the resol ution of the target server (provided your gra[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 79 MPC Scaling Scaling your target window size all ows you to view the entire contents of the target server window. This f eature increases or redu ces the size of the target video to fit the window size and maintains the aspe ct ratio. This allows you to see the entire target server desk[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 80 Auto-Scroll The auto-scroll feature a utomatically scrolls the video displ ay in the direction of the cursor as the cu rsor approaches the edge of the display. A thin border appears arou nd the perimeter of the remote desktop a rea to indicate the function is on. Whe n enabled, if you [...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 81 3. From the Product drop-down, choo se the Raritan product you are using. TCP/IP Connections 4. Select the type of connection f rom the Connection Type drop-down. a. If TCP/IP Connection is selected f or a LAN/WAN connection, complete the information in the "Find Raritan device B [...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 82 Note: For security reason s, you must use the MPC st andalone client if you require modem access. Furthe r, one modem on a client PC can be used for only one d evice connection. Note: Dial-up is not support in KX II- 101. 5. Select the Use Default Port Number checkbox to use the defaul[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 83  256 kb (Cable)  128 kb (Dual ISDN)  56 kb (ISP Modem)  33 kb (Fast Modem)  24 kb (Slow Modem) Note: Raritan recomm ends that if you are connecting to the device via modem, you set the co nnection speed to 33kb. 7. Set the Color Depth. Devices can dynamically a dapt the [...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 84 9. Selecting the Internet Flow Cont rol checkbox ensures that packet s transmitted by the device are r eceived and reconstructed by t he client application in the correct order. This is useful when using a device over an unpredictab le public WAN (particularly in international scenario[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 85 14. Click OK to create the connection p rofile. To modify a profile: 1. Select the device in the Navigator pa nel and right-click it. 2. Choose Modify Profile. The Modify Connection dialog appears. 3. Update the fields as appro priate. 4. Click OK. To delete a profile: 1. Select the de[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 86 Note: The Compression an d Security tabs are not avai lable for Generation 2 devices. Connect Tab 2. On the Connect tab, type a meaningful description of the device in the Description field. This d escription identifies the Raritan devi ce in the Navigator. 3. Select Dial Up Connection[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 87 4. Select the Use Default Port Number checkbox to use the default port number (5000). For TCP P orts, devices are automatically co nfigured to use TCP Port 5000 whe n communicating with the client. If you do not want to use the default port number, deselect the checkbox and type the po[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 88 Important: For most adm inistrative tasks (server monitorin g, reconfiguring, and so forth), administrators do not require the f ull 24- bit or 32-bit color spectrum made available by most video g raphics cards. Attempting to tran smit such high color depths wastes network bandwidth. 7[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 89 9. Use the slider to select the desired level of video Smoothing (15-bit mode only). The level deter mines how aggressively to blend pa ge regions with small color vari ation into a single, smooth color. Smoothing improves the appea rance of the target video by reducing the video noise[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 90 12. Click OK to create the connection p rofile. Managing Profiles in KX, KSX and KX-101 G2 Devices Creating, Modifying and Deleting Profiles in MPC - Generation 2 Devices To create a profile: 1. There are two ways to creat e a profile:  For automatically discovere d devices, right-c[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 91 TCP/IP Connections a. If TCP/IP Connection is selected f or a LAN/WAN connectio n, complete the information in the "Find Raritan device B y" section:  Type the IP address assig ned to your Raritan device.  Type the name assigned to your Raritan device during init ia l s[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 92  Select the modem (as confi gured in Windows) from the dro p- down list that will be used t o dial and connect to your Raritan device. Note: For security reasons, you must use the MPC standal one client if you require modem access. Fu rther, one modem on a client PC can be used for [...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 93 3. When prompted to confirm the deletion, click Yes to delete the pr ofile for this device or click No t o return to the application without del eting. Establishing a New Connection Note: Depending on your version of the JRE ™ , you might receive a ce rtificate message when using the[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 94 Generation 1 Devices The following information is display ed about a current connection t o Generation 1 devices: Connection information Description Device name The name of your device. IP address The IP address of your de vice. Port The KVM Communication TCP/I P Port used to access th[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 95 Connection information Description Serial devices count Number of serial devi ces detected. Reserved 0 - not used FPS* Frames per second * Available only in MPC. To copy this information:  Click Copy to Clipboard in the Conne ction Info dialog. The information is now availabl e to b[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 96 Connecting to a Remot e KVM Console Once you establish a conn ection with a Raritan device, t hat device's icon in the Navigator can be exp anded to display all ports enabled for re mote access. Choose one of the following option s to establish a remote KV M console connection: ?[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 97 3. To exit completely, click Ex it on the Connection menu Shortcut Menu To access the shortcut menu, use eith er the default keyboard combination of Ctrl+Left A lt+M or the keyboard combination y ou assign. See Changing the Shortc ut Menu Keyboard Combination (on page 98 ) for more inf[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 98 To Press Ctrl+Left Alt+M+ Send Left Alt+Tab T Auto Sense A Calibrate Color C * If Full Screen mode is act ive, executing this command automat ically ends Full Screen mode. Changing the Shortcut Menu Keyboard Combination To change the key board combination, do the follo wing: 1. Choose [...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 99 Keyboard Macros A hot key combination is a set of keystrokes that performs a n action when pressed. For example, the hot key combination Ctrl+Alt+0 mi ght be created to minimize all window s. A keyboard macro is a shortcut that sends a hot key combination to a ta rget server. Using key[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 100 7. For example, create a macro t o close a window by selecting Left Ctrl + Esc. This appears in the Mac ro Sequence box as follow s: Press Left Ctrl Release Left Ctrl Press Esc Release Esc 8. Review the Macro Sequen ce field to be sure the macro seq uence is defined correctly. a. To r[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 101 Running a Keyboard Macro Once you have created a keyboard macro, execute it using the keyboard macro you assigned to it or by choosing it from the Keyboar d menu. Run a Macro from the Menu Bar When you create a ma cro, it appears under the Keyboard menu. Execute the keyboard macro by [...]

Chapter 3 : Mul ti -Platform Client and Raritan Remote Cli ent 102 Send Text to Target You are able to paste text from the client machine to the t arget using the Send Text to Target option on the Keyboard menu. To send text to a target: 1. Select Keyboard > Send T ext to Target. 2. In the Send Text dialog, paste t he text from the client machin[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 103 Hot Key Combination Description application window. Specifi cally, if the focus is on the application, the applica tion closes. If the focus is on an ap plication‟s title bar in the target‟s video, that application closes. Following are limitations to spe cific keyboards and hot k[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 104 Hot Key Combination Description Ctrl+Left Alt+M Brings up the shortcut menu. Print Scrn Treated locally and copies the page to the clipboard. Following are limitations to spe cific keyboards and hot key com binations: Hot Key Combination Description Alt+SysRq+[key] Since the SysRq key[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 105 Supported Audio Device Formats The KX II 2.4.0 (and later) sup ports one playback device and one record device on a target at a time. The f ollowing audio device formats a re supported:  Stereo, 16 bit, 44.1K (Playback only)  Mono, 16 bit, 44.1K (Playback only)  Stereo, 16 bi[...]

Chapter 3 : Multi-Platform Clien t and Raritan Remo te Client 106 11. Click OK. If the audio conn ection is established, a confirmation message appears. Click O K. If the connection was not establi shed, an error message appear s. Once an audio connection is established, that Audio menu i s changed to Disconnect Au dio. To disconnect from the a udi[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 107 Video Properties Refreshing the Screen The Refresh Screen com mand forces a refresh of the video scre en. Video settings can be refre shed automatically in several ways:  The Refresh Screen com mand forces a refresh of the video s creen.  The Auto-sense Video S ettings command a[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 108 Calibrating Color Use the Calibrate Color command to optimize the color levels ( hue, brightness, saturation) of t he transmitted video images. The color settings are on a target s erver-basis. Note: The Calibrate Colo r command applies to the current connection only. To calibrate the[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 109 c. Brightness: Use this setting to adjust the brightness of the target server display. d. Brightness Red - Controls the brightness of the target serve r display for the red signal. e. Brightness Green - Controls the bri ghtness of the green signal. f. Brightness Blue - Controls the br[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 110 3. Click Save to save the screens hot. Changing the Maximum Re fresh Rate If the video card you are u sing on the target uses custom soft ware and you are accessing the targ et through MPC or VKC, you may nee d to change the maximum refre sh rate of the monitor in order for the r efre[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 111 Mouse Options Single Cursor Mode/Dual Cursor Mode When remotely viewing a targ et server that uses a mouse, two mouse cursors are displayed on t he remote desktop. When your mouse pointer lies within the remote desktop area, mouse movements and clicks are directly transmitted to the c[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 112 Mouse Synchronization Options In addition to synchronizing m ouse cursors or toggling between singl e and dual cursor mode, the Mouse menu provides three option s for synching cursors when in dual cu rsor mode: Me nu option Description Absolute When connected to selecte d Dominion dev[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 113 Absolute Mouse Mode In this mode, absolute coo rdinates are used to keep t he client and target cursors in sync, even whe n the target mouse is set to a different acceleration or speed. This mod e is supported on servers with US B ports and is the default mode for VM and dual VM targe[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 114 Intelligent Mouse Mode In Intelligent Mouse mode, the device can detect the target mouse settings and synchronize t he mouse cursors accordingly, allowing mouse acceleration on the target. Intelligent mouse mode is the default for non- VM targets. During synchronization, the mouse cur[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 115 Please note that mouse co nfigurations will vary on different target operating systems. Cons ult your OS guidelines for further details. Also note that intelligent mouse synchr onization does not work with UNIX targets. Standard Mouse Mode Standard Mouse mode uses a standard mouse syn[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 116 MPC Connection Properties - Generation 1 Devices To adjust connection propertie s: 1. Choose Connection > Prop erties or click the Connection Propertie s button in the toolbar. Update the settings in the Compression tab. 2. Set the Connection Speed. Use this setting to manuall y ad[...]

Chapter 3 : Mu lti-Platform Client and Raritan Remote Cl ient 117  384 kb (Slow DSL/T1)  256 kb (Cable)  128 kb (Dual ISDN)  56 kb (ISP Modem)  33 kb (Fast Modem)  24 kb (Slow Modem) 3. Set the Color Depth. Devices can dynamically a dapt the color depth transmitted t o remote users in order to maximize usability in all bandwidths.[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 118 MPC Connection Properties - Generation 2 Devices To adjust connection propertie s: 1. Choose Connection > Prop erties or click the Connection Propertie s button in the toolbar. Update the settings in the Compression tab. 2. Set the Connection Speed. Use this setting to manuall y ad[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 119  2-bit Gray  Black and White Important: For most adm inistrative tasks (server monitoring, reconfiguring, and so forth), administrators do not require the f ull 24- bit or 32-bit color spectrum made available by most video g raphics cards. Attempting to tran smit such high color[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 120 RRC Connection Properties To adjust connection propertie s: 1. Choose Connection > Prop erties or click the Connection Propertie s butt on in the toolbar. Upda te the settings in the Compre ssion tab. 2. Set the Connection Speed. Use this setting to manuall y adjust the connection [...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 121  256 kb (Cable)  128 kb (Dual ISDN)  56 kb (ISP Modem)  33 kb (Fast Modem)  24 kb (Slow Modem) 3. Set the Color Depth. Devices can dynamically a dapt the color depth transmitt ed to remote users in order to maximize usability in all bandwidths. Select from among the opt[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 122 7. Click OK to create the connection p rofile. Video Settings Video Settings - Generation 1 Devices Following are instructions on configuring video settings for G eneration 1 devices. These settings can be refreshed using the Color Calib ration command by manually forcing a device to [...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 123 Devices can filter out t he electrical interference of video output from graphics cards. Thi s feature optimizes picture quality and reduces bandwidth. Higher setting s transmit variant pixels only if a large color variation exi sts in comparison to the neighboring pixels. However, se[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 124 Select the Link Color Controls c heckbox to make all slide adjusters move in unison whe n any one option is moved.  Red Gain - Controls the a mplification of the red signal.  Red Offset - Controls the bias of the red signal.  Green Gain - Controls the amplif ication of the gr[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 125 Note: The default Noise Filt er is 2. Raritan recomm ends that you lower this value to 0 (zero) . Although higher settings will stop t he needless transmission of false c olor variations, true and intent ional small changes to a video im age may not be transmitted. b. PLL Settings If [...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 126 4. Check the Automatic Color Calibration checkbox to enable thi s feature. 5. Select the video sensing m ode:  Best possible video mode - Devices will perform the full Auto Sense process when switching tar gets or target resolutions. Selecting this option calibrates t he video for [...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 127 8. Click OK to apply the settings a nd close the dialog. Click Apply to apply the settings without c losing the dialog. Port Access Page Sort To change the display sort order and/or vie w more ports on the same page: 1. Click the column heading by which you want to sort. The list of K[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 128 2. Ensure that a solid white color covers approximately 15% or mo re of the target server's desktop. TIP: Open Microsoft ® Note pad and maximize the window. 3. On the Video menu, choose Calibrate Color or click t he Color Calibration button on the toolbar. The target device page[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 129 Smart Cards (VKC, AKC and MP C) Using the KX II 2.1.10 (and lat er) or KSX II 2.3.0 (and later), y ou are able to mount a smart card rea der onto a target server to support sma rt card authentication and related applications. For a list of supported smart cards, smart card reader s, a[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 130 4. A progress dialog will open. Check the 'Mount selected card reader automatically on connection t o targets' checkbox to mount the smart card reader automatically the next time you connect to a target. Click OK to begin the mounting process. To update the smart card in the[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 131 Administrative Functions Although your device provides a remote interface to admini strative functions through the devi ce manager, the client provides an int erface to frequently-used administra tive functions directly from its own inte rface. When logged into a device as an ad minis[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 132 General Options, Adv anced Options, Client Launch S ettings and Scan Settings Options in MPC for KX II and KSX II The Options available in th e Tools menu allow you to customi ze scroll borders, mouse mode settings, Single Cursor mode, auto col or calibration, hot key configuratio n, [...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 133 General Options To configure the general options i n MPC: 1. Choose Tools > Options. The Options dialog appears and di splays the General tab by default.[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 134 General Options 2. Select the "Show scroll bo rders" checkbox to view t he thin scroll borders designating the autoscroll area. Note: "Auto-Synch Mouse in t wo-cursor mode" is not available fo r use with the KX II and KSX II. 3. If you select the "Display si n[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 135 Keyboard Limitations Japanese Kanji Keyboards For Kanji keyboards, whe n using DCIM-USBs and MPC, the remote client cannot enter EISU m ode by pressing the Caps Lock key (key#30). Local port access is not affected. You can access the DCIM-USB s using RRC or using the keyboard macro Sh[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 136 2. Select the Advanced tab to configu re advanced options. 3. From the KVM Switch OS UI Hot Key section, select t he hot key to use when switching betwe en target server displays. 4. Enter the HTTPS port and Dis covery Port. 5. Select the Enable IPv6 Net working checkbox for IPv6 t o [...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 137 c. Select Pin Menu Toolbar if you want the toolbar to remain visibl e on the target when it is in Full Screen mode. By default, while t he target is in Full Screen mode, the menu is only visible when y ou hover your mouse along t he top of the screen. 3. Click O K. Scan Settings The K[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 138 4. If you select the "Display si ngle cursor mode instructions" che ckbox, the Single Cursor Mode dia log will appear each time Single Cursor is enabled in the application. See Mouse Options (on page 111 ) for more information. 5. Select the Automatic Color Calibration check[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 139 8. For advanced options, ope n the Advanced tab. 9. From the KVM Switch OS UI Hot Key section, select t he hot key to use when switching betwe en target server displays. 10. For the Broadcast Port, t ype the broadcast port number in the P ort field if you want to use a port ot her the[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 140 Options in RRC The Options available in th e Tools menu provide options that allow you to customize scroll borders , mouse mode settings, single cur sor mode, auto color calibration, hot key configuration, keyboard ty pe, broadcast port, and logging. To configure the general options i[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 141 4. If you select the "Display si ngle cursor mode instructions" che ckbox the Single Cursor Mode dia log appears each time Single Cursor is enabled in the application (see Mouse Options (on page 111) for more information). 5. Select Auto-Color Calibration t o enable it. 6. I[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 142 5. Open a new IE7 session a nd go to Raritan's website t o download the newest version of RRC. Changing a Pass word To update your pass word 1. Connect to a target by sel ecting it in the Navigator. 2. Highlight the target's icon in t he Navigator and then choose Tools > [...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 143 Backing Up and Restoring an Entire System (Dominion KX II only) To back up the entire sy stem (both user and device configuration): 1. Choose Tools > Backup All. The Backup All dialog appears. 2. Navigate to the desired directory and give the backup file a name. (Backup files have [...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 144 Note: Backups are alway s complete system backups. Re stores can be complete or partial dependi ng on your selection. To restore: 1. Choose Tools > Restore Configuration. The Resto re Device Configuration dialog appears. 2. Navigate to the appropriate dire ctory and select the back[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 145  Device Settings Restore - This o ption includes only device settings such as power a ssociations, USB profiles, blade chas sis related configuration par ameters, and Port Group assi gnments. Use this option to quickly c opy the device information. 5. Click OK. Backing Up and Resto[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 146 Diagnostic Log (excluding KX II) To download a detailed diagnostic log for reporting or analy sis: 1. Select the device in the Navigator. 2. On the Tools menu, choo se Save Diagnostic Log. Broadcast Port By default, all Raritan devices s end data through Port 5000. Thi s network traff[...]

Chapter 3 : Mul ti -Platform Client and Raritan Remote Cli ent 147 Note: If you want the applicat ion to autodiscover Raritan devices on the new broadcast port you en tered in the Options window, you m ust configure all Raritan devices t o use the new port number. If you do not want to use the broad casting function at all, it can be turned off. To[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 148 Broadcasting is turned off and t he devices are not be displayed in the navigator. Remote Po wer Management AC power to associated ta rgets can be managed when used with a properly configured Raritan Remote Power Control Strip (RP C strip). Three options are available when performing [...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 149 a. If too many macros are found in t he file, an error message is displayed and the import terminates o nce OK is selected. b. If the import fails, an error dialog a ppears and a message regarding why the import failed is displayed. Select O K to continue the import without importing [...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 150 The macros are then import ed. If a macro is imported that contain s a hot key that already exists, the hot key for the imported m acro is discarded. To export macros: 1. Choose Tools > Export Macro s to open the Select Keyboard Ma cros to Export dialog. 2. Select the macros to be [...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 151 4. Select the folder to save the macro file to, enter a name for t he file and click Save. If the macro alre ady exists, you receive an alert message. Select Yes to ov erwrite the existing macro or No to clo se the alert without overwriting t he macro. Import/Export RRC Keyboard Macro[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 152 4. Locate the macro file, click on it to select it and then click Save. If the macro already exists, you receive an alert message. Select Yes t o overwrite the existing macro or N o to close the alert without overwriting the macro. To import RRC macros: 1. Choose Tools > Import Ma [...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 153 a. If too many macros are found in t he file, an error message is displayed and the import terminates o nce OK is selected. b. If the import fails, an error dialog appears and displays a message regarding why the import failed. Select OK to continu e the import without importin g the [...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 154  Click Yes to replace the existing ma cro with the imported version.  Click Yes to All to replace the curre ntly selected and any other duplicate macros t hat are found.  Click No to keep the original macro and proceed to the next macro  Click No to All keep the ori ginal [...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 155 b. If during the import proces s the number of allowed, importe d macros is exceeded, a message app ears. Click OK to attempt to continue importing macro s or click Cancel to stop the import process. The macros are imported. If a macro is imported that contains a h ot key that already[...]

Chapter 3 : Multi-Platform Client and Raritan Remo te Client 156 Accessing the MPC Diag nostic Interface (excluding KX II ) To access a device's di agnostic console:  In the Navigator, scroll thro ugh the list of the targets associated wit h the device and then double-cli ck the Diagnostic icon at the bott om of the target list.[...]

157 In This Chapter Overview ................................................................................................ 158 Using Virtual Media ............................................................................... 163 Connecting to Virtual Media .................................................................. 165 Disconnecting Vir[...]

Chapter 4 : Virtual Media 158 Overview Virtual media extends KVM capabilities by enabling KVM target se rvers to remotely access media f rom a client PC and network file servers. The supports virtual media acc ess of hard drives and remotely mounted images. Virtual media sessions a re secured using 256-bit AES or RC4 encryption. With this feature, [...]

Chapter 4 : Virtual Media 159  Open SUSE 10, 11  Fedora 13 and 14 The Virtual KVM Client (V KC) and Multi-Platform Client (MPC) can be used to mount virtual media types with t he exception of Mac OS X 10. 5, which is supported ex clusively by MPC.[...]

Chapter 4 : Virtual Media 160 Diagram key Desktop PC USB mass storage device PC hard drive CIM Audio speakers Target server Remote file server (ISO images) CD/DVD drive Note: Audio is not support ed by the LX.[...]

Chapter 4 : Virtual Media 161 Prerequisites for Using Vi rtual Media With the virtual media feat ure, you can mount up to two d rives (of different types) that are suppo rted by the USB profile currently app lied to the target. These drives are accessible for the duration of t he KVM session. For example, you can mount a specific CD-ROM, use it, an[...]

Chapter 4 : Virtual Media 162 Virtual Media in a Linux E nvironment KX II 2.4.0 (and later) and LX 2.4.5 (and later) support virtual media i n a Linux environment. Following is imp ortant information for Linux ® user s regarding using virtual me dia. Root User Permission Requirem ent  Your virtual media conne ction can be closed if you mount a [...]

Chapter 4 : Virtual Media 163  Mac users must unmount any devices that are already mounted i n order to connect to a target server. Use >diskutil umount /dev/disk1s1 to unmount the device a nd diskutil mount /dev/disk1 s1 to remount it. Conditions when Read/Write is N ot Available Virtual media Read/Write is not available in the following sit[...]

Chapter 4 : Virtual Media 164 Upon completion of your tasks, disconnect the virtual media. See Disconnecting Virtual Media (on p age 168 ). Virtual Media File Serv er Setup (File Server ISO Images Only ) Note: This feature is only r equired when using virtual m edia to access file server ISO images. ISO9660 f ormat is the standard supported by Rari[...]

Chapter 4 : Virtual Media 165 Connecting to Virtual Media Mounting Local Driv es This option mounts an entir e drive, which means the e ntire disk drive is mounted virtually onto the targ et server. Use this option for hard drives and external drives only. It does not include network driv es, CD-ROM, or DVD-ROM drives. This is the only option for w[...]

Chapter 4 : Virtual Media 166 WARNING: Enabling Read /Write access can be dangerous! Simultaneous access to the sam e drive from more than one entit y can result in data corruption. If you do not require Write access, leave this option unselecte d. 4. Click Connect. The media will be mo unted on the target server virtually. You can access th e medi[...]

Chapter 4 : Virtual Media 167 a. Choose the ISO Image op tion. Use this option when you want to access a disk image of a C D, DVD, or hard drive. ISO f ormat is the only format supported. b. Click Browse. c. Navigate to the path containing t he disk image you want to use and click Open. The path is populate d in the Image Path field. d. Click Conne[...]

Chapter 4 : Virtual Media 168 Disconnecting Virtual Media To disconnect the virtual media drives:  For local drives, choose Vi rtual Media > Disconnect Drive.  For CD-ROM, DVD-ROM, and ISO images, choose Virtual Medi a > Disconnect CD-ROM/ISO Image. Note: In addition to discon necting the virtual media using the Disconnect command, simp[...]

169 In This Chapter Overview ................................................................................................ 169 RSC System Requirement s ................................................................... 169 Installing RSC on Window s ................................................................... 173 Installing RSC for Sun S[...]

Chapter 5 : Raritan Serial Console 170 2. Click the Advanced tab and t hen click Environment Variable s. 3. In the System variables section, click New. 4. In the New System Variabl e dialog, add JAVA_HOME t o the Variable name block and the path you w rote down earlier in the Variabl e value block. 5. Click OK. 6. Select the PATH variable and cli c[...]

Chapter 5 : Raritan Serial Console 171 8. Click OK. 9. Select the CLASSPATH v ariable and click Edit. 10. Ensure the CLASSPATH V ariable value is configured properly; that is, its value must have a pe riod (.) in it. If, for any reason, t here is no CLASSPATH variable defined, create one.[...]

Chapter 5 : Raritan Serial Console 172 Setting Linux OS Variabl es To set Java ™ for a specific user, ope n and edit the . profile file locate d in the /home/Username folder. To set Java for all users, o pen the .profile file in your /etc folde r: 1. Find the line where you set your path: export PATH=$PATH:/home/username/somefolder 2. Before that[...]

Chapter 5 : Raritan Serial Console 173 Installing RSC on Windows You must have administrati ve privileges to install RSC. To install RSC on a Wind ows ® operating system: 1. Log on to a Windows machin e. 2. Download, or copy from a known location, the RSC-installer.jar installation file. 3. Double-click the executable f ile to start the installer [...]

Chapter 5 : Raritan Serial Console 174 d. Click Next again. The insta llation is complete. The final page indicates where you can fin d an uninstaller program and provides the option to generate a n automatic installation scri pt. 6. Click Done to close the Installat ion dialog. Opening RSC from the Remote Console To open the Raritan Serial Console[...]

Chapter 5 : Raritan Serial Console 175 Note: Download the standa lone Raritan Serial Console f rom the Raritan website (www.raritan.com ) on the Support page. To open RSC from the Windo w s ® desktop: 1. Double-click the shortcut or use the Start menu to open the standalone RSC. The Rarit an Serial Console Login conne ction properties window appea[...]

Chapter 5 : Raritan Serial Console 176 Raritan Serial Console Interface Important: The Raritan S erial Console page usually opens in a separate w indo w behind the Port p age. With some versions of Java ™ on the Windo ws ® operating system, the page opens in front of the Port page. Default RSC Option Valu es The following default value s apply t[...]

Chapter 5 : Raritan Serial Console 177 Item Value Colors White foreground and black background Emulator 1. Change the default user Idl e Timeout setting before launching the RSC for the first time or it t imes out in 10 minutes and display a host termination message. 2. Click the Emulator drop-down m enu to display a list of topics.[...]

Chapter 5 : Raritan Serial Console 178 Settings 1. Choose Emulator > Setting s. The Settings page displays the Gen eral tab with the default setting s. 2. Accept the Main Menu Shortcut default of None or choose one of t he following from the Main M enu Shortcut drop-down menu:  F10  Alt 3. Accept the Show Confirm ation Dialog on Exit defau[...]

Chapter 5 : Raritan Serial Console 179 7. Accept the Cursor type def ault of Block Cursor or select Line Cursor. 8. Click OK. Display Settings 1. Choose Emulator > Setting s, and then click the Display tab. 2. Click Default to accept the Default set tings. Then click Ok to close the Display Settings dialog. However, if you want to change t he se[...]

Chapter 5 : Raritan Serial Console 180 5. Click the GUI Font Properties tab an d accept the default of Lucida Console or choose a font f rom the scrolling list of GUI Font Properties. Note: For Simplified Chin ese characters, Raritan Serial Consol e supports EUC-CN encoding s ystem. 6. Choose the following from t heir drop-down menus:  Foregroun[...]

Chapter 5 : Raritan Serial Console 181  UTF-8  Shift-JIS  EUC- JP  EUC- CN  EUC- KR 8. Choose one of the followin g from the Language drop-down menu:  English  Bulgarian  Japanese  Korean  Chinese 9. Click Ok to close the Displ ay Settings dialog. If you changed the Language setting, the RSC changes to that language wh[...]

Chapter 5 : Raritan Serial Console 182 Note: If you experience unrecognized characters or blurry pa ges in the RSC window due to localization su pport, try changing the font to Courier New. Get History History information can b e useful when debugging, troubleshooti ng, or administering a target devi ce. The Get History feature allows you t o view [...]

Chapter 5 : Raritan Serial Console 183 Get Write Lock  Choose Emulator > Get Write Lock. If the Get Write Lock is not available, a request reject ed message appears. Write Unlock  Choose Emulator > Write Unlock. Send Break Some target systems, such as Sun Solaris ™ servers, require the transmission of a null characte r (break) to gene[...]

Chapter 5 : Raritan Serial Console 184 Connected Users The Connected Users comm and allows you to view a list of other users who are currently connecte d on the same port. 1. Choose Emulator > Con nected Users, a Connected U sers page is displayed. 2. A check mark appear s in the Write access column after the name of the user who has Write a cce[...]

Chapter 5 : Raritan Serial Console 185 Edit Use the Copy, Paste, and Select All text commands to relocate an d/or re -use important text. To copy and paste all tex t: 1. Choose Edit > Select A ll. 2. Choose Edit > Copy. 3. Position the cursor at the lo cation where you want to p aste the text. 4. Click once to make that loc ation active. 5. C[...]

Chapter 5 : Ra ritan Serial Console 186 Note: The copy-paste lim it of text in Raritan Serial Console is 99 99 lines. Keyboard shortcuts to highlight, copy, and paste all or partial line s of text:  Click and drag your mouse over the text you wish to copy.  Use Ctrl+C to copy text.  Position the cursor where y ou want to paste the text and[...]

Chapter 5 : Raritan Serial Console 187 Start Logging The Start Logging function allows y ou to collect raw console data fro m the target device and save i t to a file on your computer. When you start RSC, the Logging indicato r on the status bar indicates whethe r logging is on or off. 1. Choose Tools > Start Logging. 2. Choose an existing file [...]

Chapter 5 : Raritan Serial Console 188 Stop Logging Choose Tools > Stop Log ging. The logging stops. Send Keystroke 1. Choose Tools > Send Keystro ke. A Send Keystroke dialog ap pears: 2. Enter the keystroke combination s that you want and select a Key Code name from the drop-down men u. 3. Send the keystroke combination s. Send Text File 1. [...]

Chapter 5 : Raritan Serial Console 189 Toggle Power The Toggle Power fun ction lets you power on or off the device t hat is connected to the associated outlet on a Power Distribution Unit (PDU). For example, if a router is conne cted to one of the outlets on the PD U, you can toggle the route r‟s power on or off. You must configure the ass ociati[...]

Chapter 5 : Raritan Serial Console 190 Chat When using browser access ov er SSL, an interactive chat feat ure called Chat allows you and other users on the same port to comm unicate. The maximum length of a chat messa ge is 300 characters. Note: When a chat is initiat ed, a chat window appears on the m onitors of all SSL users logged on to t he por[...]

Chapter 5 : Raritan Serial Console 191 Help Help Topics include online assistance for operating th e Raritan Serial Console and release infor mation about Raritan Serial Con sole. Help Topics To access help topics:  Choose Help > Help Topics . A list of help topics are di splayed. About Raritan Serial Con sole The About Raritan Serial Con sol[...]

192 In This Chapter Overview ................................................................................................ 192 Java Runtime Environment (JRE) ......................................................... 192 IPv6 Support Notes ............................................................................... 193 Keyboards ..............[...]

Appendix A : Informational Notes 193 IPv6 Support Notes Java Java ™ 1.6 supports IPv6 for the follo wing:  Solaris ™ 10 (and later)  Linux ® kernel 2.1.2 (and later)/ RedHat 6.1 (and later) Java 5.0 and above supports the I Pv6 for the following:  Solaris 10 (and later)  Linux kernel 2.1.2 (and later), k ernel 2.4.0 (and later) rec[...]

Appendix A : Informational Notes 194 Keyboards Non-US Keyboards French Keyboard Caret Symbol (Linux ® Clients Only) The Virtual KVM Client an d the Multi-Platform Client (MPC) do not process the key combinati on of Alt Gr + 9 as the caret symbol (^) when using French keyboards with Linux clients. To obtain the caret sy mbol: From a French keyboard[...]

Appendix A : Informational Notes 195 Tilde Symbol From the Virtual KVM Clie nt and the Multi-Platform Client, t he key combination of Alt Gr + 2 does not produce the tilde (~) symbol when using a French keyboard. To obtain the tilde sy mbol: Create a macro consisting of the following commands:  Press right Alt.  Press 2.  Release 2.  Re[...]

Appendix A : Informational Notes 196 Note: The Keyboard Indica tor should be used on Linux system s using Gnome as a desktop envir onment. When using a Hungarian keyboa rd from a Linux client, the Latin letter U with Double Acute and the Latin lett er O with Double Acute work only with JRE 1.6. There are several methods that can be used to set the [...]

Appendix A : Informational Notes 197 Fedora Resolving Fedora Core Focus Using the Multi-Platform Client (MPC), occasionally there is an ina bility to log in to an LX, KX II or KSX II device, or to access KVM target servers (Windows ® , SUSE, and so forth). In addition, the Ctrl+Alt+M key combination may not bring up the Keyboard Shortcut menu. Thi[...]

Appendix A : Informational Notes 198 Number of Supported Audio/ Virtual Media and Smartcard Connections Following are the number of simultan eous Audio/Virtual Media and Smartcard connections tha t can be made from a clien t to a target:  1 smartcard  1 virtual media  1 Smartcard and 1 virtual media  2 virtual media Audio Playback and C[...]

Appendix A : Informational Notes 199 Audio in a Linux Environm ent The following are known is sues when using the audio feature in a Linux ® environment.  Linux ® users, use the defau lt audio device for playback. Sound may not come through if a non-default sound card is selected.  SuSE 11 clients require Jav as_1_6_0-sun-alsa (ALSA support[...]

Appendix A : Informational Notes 200 USB Ports and Profiles Help for Choosing USB P rofiles When you are connected to a K VM target server via the Virtual KVM Client (VKC), you can view informatio n about USB profil es via the Help on USB Profiles command on the USB Profile menu.[...]

Appendix A : Informational Notes 201 USB profile help appears i n the USB Profile Help window. For deta iled information about specifi c USB profiles, see Available USB P rofiles. Raritan provides a standard selection of USB configuration profiles for a wide range of operating sy stem and BIOS level server implementations. These are intended to pro[...]

Appendix A : Informational Notes 202 Changing a USB Profile when U sing a Smart Card Reader There may be certain circumsta nces under which you will ne ed to change the USB profile for a target server. For example, you may need to change the connection speed t o "Use Full Speed for Virtual Medi a CIM" when the target has probl ems with th[...]

Appendix A : Informational Notes 203 Virtual Media via VKC and AKC i n a Windows Environment Windows XP ® operating system admi nistrator and standard user privileges vary from those of the Windows Vista ® operating system and the Windows 7 ® operating system. When enabled in Vista or Windows 7, User Access Control ( UAC) provides the lowest lev[...]

Appendix A : Informational Notes 204  Only Windows Fat partitions are supported by Linux  Windows FAT and NTFS sup ported by Mac Mac users must unmount any devices that are already mounted i n order to connect to a target server. Use >diskutil umount /dev/disk1s1 to unmount the device a nd diskutil mount /dev/disk1 s1 to remount it. Access[...]

Appendix A : Informational Notes 205 CIMs Windows 3-Button Mous e on Linux Targets When using a 3-button mouse o n a Windows ® client connecting to a Linux ® target, the left mouse button may get mapped to the center b utton of the Windows client 3-butt on mouse. Windows 2000 Composit e USB Device Behavior for Virtual Media The Windows 2000 ® op[...]

Appendix A : Informational Notes 206 CC - SG Virtual KVM Client Version Not Known from CC-SG Proxy Mode When the Virtual KVM Client is launched from CommandCenter Secu re Gateway (CC-SG) in proxy m ode, the Virtual KVM Client version is unknown. In the About Rari tan Virtual KVM Client dialog, the version is displayed as “Version Unknow n”. Sin[...]

207 A About the Active KVM Client • 5 About the Virtual KVM Client • 5 Absolute Mouse Mode • 26, 112, 113 Accessing the MPC Diagnostic Inte rface (excluding KX II) • 156 Accessing Virtual Media on a Windows 2000 Server Using a D2CIM- VU SB • 204 Activity Log for Generation 1 Devices • 145 Adjusting Video Settings • 18, 108 Administrat[...]

Index 208 F Fedora • 197 French Keyboard • 194 Full Screen Mode • 32 G General Options • 133 General Options, Advanced Option s, Client Launch Settings and Scan Set tings • 128, 132 General Settings • 27 Generation 1 Devices • 94 Generation 2 Devices • 95 H Help • 191 Help for Choosing USB P rofiles • 200 Help Options • 42, 12[...]

Index 209 Opening RSC from the Remote C onsole • 174 Operation • 61 Options in MPC for KX II and KSX II • 132 Options in MPC for KX II- 101 and KX G1 • 137 Options in RRC • 140 Overview • 1, 4 3, 158, 169, 192 P Port Access Page Sort • 127 Prerequisites for Using AK C • 7 Prerequisites for Using Virt ual Media • 161, 163 Proxy Mod[...]

Index 210 Virtual Media Not Refreshed A fter Files Added • 202 Virtual Media via VKC and AKC in a Windows Environment • 203 VKC and MPC Smart Card Conn ections to Fedora Servers • 197 W Windows 2000 Composite USB Device Behavior for Virtual Media • 205 Windows 3- Button Mouse on Linux Targets • 205[...]

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