Ricoh feeder manual

Operating Instructions Troubleshooting Read this manual carefully before yo u use this machi ne and keep it h andy for future reference. For safe and corre ct use, be sur e to rea d the Safety Informatio n in "About This Machi ne" before using the ma chine. When the Machine Does Not Operate As wanted Troubleshooting When Usi ng th e Copy [...]

I n troduction This manual contains detailed instructions an d note s on the operation and use of this machine . For your safety and benefit, read this manual carefully be fo re using the machine. Kee p this manual in a handy place for quick reference. Do not copy or print any item for which reproduction is prohibited by law. Copying or printing th[...]

i Manuals for This Machine Refer to the manuals that are relevant to what y ou want to do w ith the machine. ❖ About This Machine Be sure to read the Safety Informatio n in this manual before using the ma- chine. This manual provides an introductio n to the functions of the mac hine. It also explains the control panel , preparation procedures for[...]

ii ❖ Other manuals •I n f o r m a t i o n • PostScript3 Supplement •U N I X S u p p l e m e n t • Manuals for DeskTopBinder Li te Note ❒ Manuals provided are specific t o machine types. ❒ Adobe Acrobat Reader/Adobe Reader must be installed in order to view the manuals as PDF files. ❒ For “UNIX Supplement”, please visit ou r Web [...]

iii TABLE OF CONTENTS Manuals for This Machine .............................................. ........................................ i How to Read This Manual .............................................. ....................................... 1 Symbols ........... .............. .............. .............. ........... .............. ........[...]

iv When a Message is Displayed .................. ..................................................... ..... 54 When a Message is Displayed on the Control Panel .......... ................. ................. ... 54 When a Message is Displayed on the Client Computer .............. .............. .............. . 61 5. Adding paper, Toner and Staple[...]

1 How to Read This Manual Symbols This manual uses the foll owing symbols: Indicates important sa fety notes. Ignoring these notes could resu l t i n s er i o u s i n j u r y o r d e a t h . B e s u r e t o r e a d t h e s e notes. They can be found in the “Sa fety Informa tion” section of About This Ma- chine. Indicates important sa fety notes[...]

2 Names of Major Options Major options of this machine are refe rred to as follows in this manual: • Auto Document Feeder → ADF • Finisher SR5000 → Finisher • Booklet Finisher BK5 000 → Booklet Finisher[...]

3 1. When the Machine Does Not Operate As wanted This chapter explains basic troubleshooting procedures that are applicable to all functions of this machine. Indicators This section explains Indicators displa yed when th e machine req uires the use r to remove misfed paper, add paper, or other perform other procedures. x : Misfeed indicator Appears[...]

When the Machine Does Not Operate As wanted 4 1 Panel Tone The followi ng table explai ns the meaning of the vari ous beep patterns that t he ma- chine produces to alert use rs about left originals and other machine conditions. Note ❒ Users cannot mute the machine's beep al erts. When the machine beeps to alert users of a paper jam or toner [...]

Checking Machine Status and Settings 5 1 Checking Machine Status and Settings You can check the machine's system status. ❖ Maintenance Info You can check the fo llowing items under [ Maintenance Info ] : • [ Remaining Toner ] Displays the amount of remaining toner. • [ No Staples ] Displays where the staple is empty . • [ Punch Recepta[...]

When the Machine Does Not Operate As wanted 6 1 ❖ Machine A ddress Info You can check the fo llowing items under [ Machine Address Info ] : • [ Machine IPv4 Address ] Displays the machine's IPv4 address. • [ Machine IPv6 Address ] Displays the machine's IPv6 address. ❖ Inquiry You can check the fo llowing items under [ Inquiry ] :[...]

Checking Machine Status and Settings 7 1 C After checking the information, press [ Exit ] . The previous screen returns. Note ❒ [ Output Tray Full ] , [ Original Misfeed ] , [ Paper Misfeed ] , and [ Cover Ope n ] appear only when these errors occur. ❒ For details about how to locate and rem ove misfeeds, see “Checking Jammed Paper” or “R[...]

When the Machine Does Not Operate As wanted 8 1 When an Indicator to the Left of a Function Key is Lit When an indicator to the left of a functi on key lights up, pre ss the corresponding function ke y. Then, follow the instruct ions displayed on the contro l panel. Note ❒ If an error occurs in the function yo u are using, check the message that [...]

When You Have Problems Operating the Machine 9 1 When You Have Problems Operating the Machine The following chart give s explanations of common proble ms and messages. If other messages appear, foll ow the instructions displayed. Important ❒ Check the contact address and Serial No . of Machine shown in the call service message, and then contact y[...]

When the Machine Does Not Operate As wanted 10 1 “ Memory is full. Do you want to store scanned file? ” appears. The scanned originals ex- ceed the number of sheets/pages that can be stored in the hard disk. • Press [ Store File ] to store pages that have been scanned. Delete unneces- sary files with [ Delete File ] . • Press [ No ] if you [...]

When You Have Problems Operating the Machine 11 1 Misfeeds occur frequently. The tray's side fences may not be locked. • Remove the paper. See p.93 “Re- moving Jammed Paper”. • Check the side fenc es are locked. See p.75 “Changing the Paper Size”. Mi sf ee ds occ ur fre qu en tl y. The tray's end fence may not be set p roperly[...]

When the Machine Does Not Operate As wanted 12 1 ❖ Document Server Problem Cause Solution “ Exceeded max. number of pages per file. Do you want to store the scanned pages as 1 file? ” appears. The number of scanned pages exceeds the capaci- ty per file o f the Docu- ment Server. To store scanned pages as a file, press [ Store File ] . Scanned[...]

When You Have Problems Operating the Machine 13 1 Note ❒ If you cannot make copies as you want because of paper type, paper size, or paper capacity problems, use recommend ed paper. See “Copy Paper”, About This Machine. ❒ Using curled paper often causes misfee ds, soiled paper edges, or slipped po- sitions while performing staple or st ack [...]

When the Machine Does Not Operate As wanted 14 1 When a Job is Not Performed If you cannot execute a function, it may b e that the machine is being held up by another function. If you cannot exec ute a function, te rmin ate any other functions curre ntly active, and then try executing the function again. In certain cases, you can carry out an- othe[...]

When a Job is Not Performed 15 1 Mode after you select Copy Interrupt Copying Printer Scanner TWAIN Document Serv er DeskTopBinder Web Document Server Mode before you se lect Data Reception Print Operations for Copying Stapling Sort Operations for Copying Copying Printing Stapling Operations for Scanning Scanning Scanning Operations for Document Se[...]

When the Machine Does Not Operate As wanted 16 1 *1 Simultaneous operations are only possible after the pre ceding job documents are all scanned and [ New Job ] key appears. *2 You can scan a document after the pr eceding job documents are all scanned. *3 During stapling, printing automati cally starts after the current job. *4 Stapling is not avai[...]

When a Job is Not Performed 17 1 Note ❒ Stapling cannot be used at the same time for multiple functions. ❒ If the machine is capable of executin g multiple functions simultaneously, specify whic h function should have priority in “Print P riority”. Th is settin g is factory-preset to “Display Mode”. For setting of Printing Priority Func[...]

When the Machine Does Not Operate As wanted 18 1[...]

19 2. Troubleshooting When Using the Copy Function This chapter expl ains likely causes of and possible solutions for copier function problems. When a Message Appears This section explains the machine's main messages. If ot her messages appear, follow the instructions they contain. Important ❒ For messages that are not listed here, see p.9 ?[...]

Troubleshooting When Using the Copy Function 20 2 Cannot punch this paper size. The Punch function can- not be used with paper size selected. The following paper sizes are available for Punch mode: •2 h o l e s : A3 L , B4 L , A4 KL , B5 KL , A5 KL , B6 L , A6 L , 12” × 18” L , 11” × 17” L , Legal(8 1 / 2 ” × 14”) L , Let- ter(8 1 [...]

When a Message Appears 21 2 Duplex is not available with this paper size. A paper size not available in Duplex mode has been selected. The following paper si zes are available for Duplex mode: A3 L , B4 L , A4 KL , B5 KL , A5 KL , B6 L , A6 L , 12” × 18” L , 11” × 17” L , Legal (8 1 / 2 ” × 11”) L , Letter (8 1 / 2 ” × 11”) KL ,[...]

Troubleshooting When Using the Copy Function 22 2 ❖ Connect Copy Authentication has failed. The entere d login u ser name or login password is not correct. Inquire the user administrator for the correct log in user na me and login pass- word. Authentication has failed. The machine cannot per- form authenticatio n. Contact the administrator. The s[...]

When a Message Appears 23 2 Reference p.9 “When You Have Problems Operating the Machine” Cannot pr int from the sub-mach ine. Check the stat us of the sub-mach ine. The sub-machine's User Tools menu is open. Press the { User Tools } key to close the User Tools menu. Sub-machine is in Interrupt mode. The sub-machine is in In- terrupt mode. [...]

Troubleshooting When Using the Copy Function 24 2 Display During Connect Copy This section explain s about the display during Connect Copy. Problem Cause Solution [ Connect Copy ] is not dis- played. The sub-machine's main power is off. Turn on the sub-machine's main power. [ Connect Copy ] is not dis- played. Functions that cannot be use[...]

If Connect Copy is Cancelled 25 2 If Connect Copy is Cancelled This section explains about causes and remedies when Connect Copy is can- celled. Problem Cause Solution The machine cancels Connect Copy. The main machine's main power is off, or the operation switch has been pressed. Turn on the sub-machine's main power or operation switch, [...]

Troubleshooting When Using the Copy Function 26 2 If You Cannot Exit from Connect Copy This section explains about causes and remedies if you cannot exit from Connect Copy. Problem Cause Solution There is no response when you press [ Connect Copy ] . Scanning is in progress. Press the { Stop } key on the main ma- chine, and then press [ Stop ] . Th[...]

When You Cannot Make Clear Copies 27 2 When You Cannot Make Clear Copies This section ex plains likely causes of and possible solutions for unclear copies. Problem Cause Solution Copies appear dirty. Image density is too hi gh. Adjust the image density. See “Adjust- ing Copy Image Density”, Copy/Docu- ment Server Reference. Copies appear dirty.[...]

Troubleshooting When Using the Copy Function 28 2 Images appear only par- tially. The paper is damp. Use paper that has been stored in the recommended temperature and hu- midity condition. See “Copy Paper”, About This Machine. Black lines appear. The exposure glass is dirty. Clean them. See p.114 “Maintaining Your Machine”. White lines appe[...]

When You Cannot Make Copies As Wanted 29 2 When You Cannot Make Copies As Wanted This section ex plains likely causes of and possible solutions for unclear copies. ❖ Basic Problem Cause Solution Misfeeds occur frequently. The number of sheets loaded exceeds the capac- ity of the machine. Load paper only as high as the upper limit markings on the [...]

Troubleshooting When Using the Copy Function 30 2 ❖ Edit You cannot combine sev- eral functions. Selected functions cannot be used together. Check the combination of functions and make the settings again. See “Func- tion Compatibility”, Copy/Document Server Reference. When sorting, the pages are divided into two blocks. The memory became full[...]

When You Cannot Make Copies As Wanted 31 2 ❖ Stamp ❖ Combine In Margin Adjustment mode, parts of the origi- nal image are not copied. There is a lack of margin space on the opposite side of the binding posi- tion. Set a narrower margin with User Tools. You can set the width between 0 - 30 mm (0” - 1.2”). See “Front Margin: Left/Right”, [...]

Troubleshooting When Using the Copy Function 32 2 ❖ Duplex ❖ Connect Copy Problem Cause Solution Cannot print in duplex mode. You have selected a tray which is set to [ 1 Sided Copy ] in [ Tray Paper Set- tings ] in [ System Settings ] . Set the tray to [ 2 Sid ed Copy ] in [ Tray Pa- per Settings ] in [ System Settings ] . See “System Settin[...]

When You Cannot Make Copies As Wanted 33 2 When Memory is Full T h i s s e c t i o n e x p l a i n s l i k e l y c a u s e s o f and possible solutions for problems related to full memory. ❖ Connect Copy Note ❒ If you set [ Memory Full Auto Scan Restart ] in User Tools to [ On ] , even if the mem- ory becomes full, the memory overflow message w[...]

Troubleshooting When Using the Copy Function 34 2[...]

35 3. Troubleshooting When Using the Printer Function This chapter explains likely causes of and possible solutions for printer function problems. When a Message Appears during Installation of the Printer Driver This section explains what to do if a message appears when installing the printer driver. The following descr ibes operations when a messa[...]

Troubleshooting When Using the Printer Function 36 3 Windows 2000 This section explains the procedure under Windows 2000. A On the [ Start ] menu, point to [ Settings ] , and then click [ Printers ] . B Double-click the Add Printer icon. C Follow the instructions in Add Print er Wizard. If the CD-R OM drive is D, the sour ce files of th e printer d[...]

When a Message Appears during Installation of the Printer Driver 37 3 Windows NT 4.0 This section explain s the procedure un der Windows NT 4.0. A On the [ Start ] menu, point to [ Settings ] , and then click [ Printers ] . B Double-click the Add Printer icon. C Follow the instructions in Add Print er Wizard. If the CD-R OM drive is D, the sour ce [...]

Troubleshooting When Using the Printer Function 38 3 If USB Connection Fails This section e xplains how to troubleshoot a pr oblem relat ed to USB connection . Problem Cause Solution The machine is not auto- matically recognized. The USB cable is not con- nected properly. Turn off the power of the m achine, re- connect the USB cable, and then turn [...]

When a Message Appears 39 3 When a Message Appears This section describes the principal mess ages that appear on the pan el display. If a message not described here appears, act according to the message . Reference Before turning the main power off, see “Turning On/Off the Power”, About This Machine. Status Messages This section descr ibes the [...]

Troubleshooting When Using the Printer Function 40 3 Alert Messages This section describes the machine Alert messages. Message Cause Solution Cannot connect with the wireless card. Turn the main power switch off, then check the card. / Problems with the wireless card. / Problems with the wireless board. • IEEE 802.11b interface unit was not inser[...]

When a Message Appears 41 3 Checking the Error Log If files could not be stored due to printing errors, identify the cause of the errors by checking the error lo g on the control panel. A Press the { Printer } key to display the printer screen. B Press [ Error Log ] . An error log list appears. Note ❒ The most recent 50 errors are stored in the e[...]

Troubleshooting When Using the Printer Function 42 3 When You Cannot Print Use the following procedures if printing does not start even after performing [ Print ] . Problem Cause Solution Printing does not start. The power is of f. Check the cable is securely plugged into the power outlet and the machine. Turn on the main power switch. Printing doe[...]

When You Cannot Print 43 3 If the printing does not start, consu lt your service representative. Printing does not start. If the machine is operat- ing in an extended wire- less LAN, the receiver's MAC address may be preventing communica- tion with the access point. Check access point settings when in the infrastructure mode. Depending on the [...]

Troubleshooting When Using the Printer Function 44 3 ❖ When the machine is connected to the computer using the interface cable The following shows how to check the pr int port when the data-in lamp does not light up or blink. Check if the pr int port settin g is correct. When it is connecte d using a paralle l interface, connect it to LPT1 or LPT[...]

Other Printing Problems 45 3 Other Printing Problems This section explains likely causes of and possible solutions for problems that can occur when printi ng from a computer. Problem Cause Solution Print is smudges. Settings for thick pa- per have not been made when printing on thick paper in the bypass tray. • PCL 5e/6 and PostScript 3 Select [ [...]

Troubleshooting When Using the Printer Function 46 3 Images are printed at slant. The tray's side fences might not be locked. Check the side fences are locked. Se e p.75 “Changing the Paper Size”. Print is slanted. The paper is feeding in at a slant. Load the paper correctl y. See p .65 “Loading paper”. Misfeeds occur fre- quently. The[...]

Other Printing Problems 47 3 There is considerable delay between the print start instruction and actual printing. Processing time de- pends on data vol- ume. High volume data, such as graph- ics-heavy documents, take longer to process. If the data-in lamp is blinking, data has been received by the printer. Wait for a moment. Making the following se[...]

Troubleshooting When Using the Printer Function 48 3 There is considerable delay between the print start instruction and actual printing. Processing time de- pends on data vol- ume. High volume data, such as graph- ics-heavy documents, take longer to process. ❖ RPCS Select the lower value for [ Resolution: ] on the [ Print Quality ] tab in the pr[...]

Other Printing Problems 49 3 Duplex printing is malfunctioning. Duplex printin g can- not be done with p aper set in the bypass tray. When using duplex printing, make settings to use paper from a tray other than the bypass tray. Duplex printing is malfunctioning. The upper tray cannot be used as an output destination in duplex mode. Specify a anoth[...]

Troubleshooting When Using the Printer Function 50 3 If the problem cann ot be solved, cont act your service representative. PDF files do not print out/cannot perform [ PDF Direct Print ] . PDF files are pass- word-protected. To print password-protected PDF files, enter the password in the [ PDF Menu ] or on Web Im- age Monitor. • For details abo[...]

51 4. Troubleshooting When Using the Scanner Function This chapter ex plains likely causes of an d possible solutions for scanner function problems. When Scanning is Not Done as Expected This section ex plains causes and re medies when scan results are not as expected. Problem Cause Solution The scanned image is dirty. The exposure glass or auto do[...]

Troubleshooting When Using the Scanner Function 52 4 When You Cannot Send Scanned Files The following sections explain likely caus es of and solutions for Network Deliv- ery and E-mail Sending-related problems. When Stored Files Cannot be Accessed This section explains likely causes of an d possible solutions for job access-relat- ed problems. When[...]

When You Cannot Send Scanned Files 53 4 When Stored Files Cannot be Edited This section expl ains likely cause s of and possible solutions for t he TWAIN driv- er failing to operate. When the Network Delivery Function Cannot be Used This section explains lik ely causes of and possible solutions for the Network De- livery function failing to operate[...]

Troubleshooting When Using the Scanner Function 54 4 When a Message is Displayed This section explains likely causes of and possible solutions for error messages that may appear on the machine's cont rol panel. When a Message is Displaye d on the Control Panel This section explains causes and remedies if an error message appears on the display[...]

When a Message is Displayed 55 4 Exceeded max. number of files which can be sent at the same time. Reduce the number of the selected files. The number of files ex- ceeded the maximum number possible. Reduce the numbe r of files and send them again. Cannot detect original size. Place original again, then press the Start key. You have loaded paper of[...]

Troubleshooting When Using the Scanner Function 56 4 Cannot find the specified path. Please check the settings. The destination comput- er name or folder name is invalid. Check whether the computer name and the folder name for the destination are correct. Exceeded max. number of alpha- numeric char ac- ters for th e path. The maximum number of spec[...]

When a Message is Displayed 57 4 Connection with the destination has failed. Check the status and connection. To check the current status, press [Scanned Files Status]. The correct Network set- tings are not made. • Check the network settings of the client computer. • Check that components such as the LAN cable are connected properly. • Check[...]

Troubleshooting When Using the Scanner Function 58 4 Transmission has failed. Insuffi- cient memory in the destination hard disk. To check the current status, press [Scanned Files Status]. Transmission has failed. There was not enough free space on the hard disk of the SMTP server, FTP server, or client com- puter at the destination. Allocate suffi[...]

When a Message is Displayed 59 4 Exceeded max. number of alpha- numeric charac- ters. The maximum enterable number of alphanumeric characters has been ex- ceeded. Make sure the maximum number of characters which can be entered, and then enter it again. See “Values of vari- ous set items for transmission/stor- age/delivery function”, Scanner Ref[...]

Troubleshooting When Using the Scanner Function 60 4 Memory is full. Do you want to store scanned file? Because there is not enough free hard disk space in the machine for storing in the Document Server, only some of the pages could be scanned. Specify whether to use the data or not. No paper. Load paper of one of the following sizes, then press [S[...]

When a Message is Displayed 61 4 When a Message is Displaye d on the Client Computer This section expl ains likely caus es of and possible solutions for the main error messages displayed on the client co mputer when using the TWAIN driver. Important ❒ If a message not described here appears, act according to the message. For in- formation about h[...]

Troubleshooting When Using the Scanner Function 62 4 Scanner is not available. Check the scanner con- nection status. • The machine's main power switch is off. • The machine is not connected to the net- work correctly. • Set the main power switch to “On”. • Check whether the machine is con- nected to th e network corr ectly. • De[...]

When a Message is Displayed 63 4 Cannot find "XXX" scanner used for the previous scan. "YYY" will be used instead. (“XXX” and “YYY” indi- cate scanner names.) • The main power switch of the previ- ously used scanner is not set to “On”. • The machine is not connected to the net- work correctly. • Check whether t[...]

Troubleshooting When Using the Scanner Function 64 4 Cannot re gister the user bec ause the scanne r's ad- dress boo k is full. Failed to authenticate the user at the authentication server because the ad- dress book is full. Contact the administrator of the ma- chine. The user has been already registered in the scanner's address book. Fai[...]

65 5. Adding paper, Toner and Staples This chapter explains troubl eshooting proc edures that are appl icable to all the machine's functions. Loading paper This section explains what to do wh en paper runs out and needs reloading. R CAUTION: Note ❒ Fan the paper before loading. ❒ Straighten curled or warped paper before loading. ❒ When p[...]

Adding paper, Toner and Staples 66 5 A Carefully pull out the paper tray until it stops. B Square the paper and place it print side down. • Whole tra y pulled out • Left half of the tray pulled out C Carefully slide the paper tray fully in. Note ❒ You can load paper even while making c o p i e s f r o m T r a y 1 . Y o u c a n p u l l out the[...]

Loading paper 67 5 Loading Paper into the A3/11” × 17” Tray Unit The following procedure explains how to load paper into the A3 /11” × 17” tray unit. To use the A3/11” × 17” tray unit, you must replace Tray 1. Important ❒ Make sure that the paper stack is flush to the right side fence. ❒ Do not stack pap er over the limit mark . [...]

Adding paper, Toner and Staples 68 5 Loading Paper into Tray 2 and 3 The following proce dure explains how to load paper into Tray 2 and 3. Important ❒ Various sizes of paper can be loaded in Tray 2 and 3 by adjusting the positions of side fence and end fence. ❒ Check the paper edges are aligned at the right side. ❒ Do not stack pap er over t[...]

Loading paper 69 5 Loading Paper into the La rge Capacity Tray (LCT) The following procedure explains loadin g paper into the large capacity tray (LCT). The LCT is ident ified as Tray 4, Tray 5, and Tray 6. Important ❒ Various sizes of pa per can be loaded in Tray 4 and Tray 5 by adjusting the po- sitions of side fence and end fence. ❒ I f y o [...]

Adding paper, Toner and Staples 70 5 Loading Paper into the Wide Lar ge Capacity Tray (Wide LCT) The following procedure explains loadin g paper into the wide large capacity tray (Wide LCT). The Wide LCT is identi fied a s Tray 4, Tray 5, and Tray 6. Important ❒ Various sizes o f paper can be loaded in the Wide LCT by adjusting the posi- tions of[...]

Loading paper 71 5 Loading Paper into the Mu lti Bypass Tray (Tray 7) The following procedure explains loading pa per into the multi by pass tray (Tray 7). Important ❒ Check that the paper edges are aligned at the left side. ❒ The maximum number of sheets you can load into the multi bypass tray (Tray 7) depend on paper type. The number sh ould [...]

Adding paper, Toner and Staples 72 5 D Press the elevator switch on the multi bypass tray (Tray 7). The green lamp of the elevator switch is blinking whi le the tray is going up and down, and keeps lit when it stops. Press the elevator switch to move down original table if you want to either add paper or remove jammed ones. Note ❒ The tray can ho[...]

Loading paper 73 5 A While pressing the release lever, align the side fence with the paper size to be loaded. B Load paper orderly. Tightly fit th e side fence to the loaded paper. C When loading paper larger than A4, draw out the paper extender. Note ❒ To set the paper in the interposer, alig n the orientation of originals in the ADF as shown be[...]

Adding paper, Toner and Staples 74 5 Orientation-Fixed Pape r or Two-Sided Paper The following describes pape r with its orientation and printing surface specified (letterhead paper). Orientation-fixed (top to bo ttom) or tw o-sided paper (for example, letterhead paper, punched paper, or copied paper) might not print correctly, depending on how the[...]

Changing the Paper Size 75 5 Changing the Paper Size This section ex plains how to change a paper size. Procedures for changing the paper size differ depend ing on the tray (tray 1 or other optional paper tray units). Make sure you are following the appropriate procedure before you begin. Note ❒ Be sure to select the paper size with Us er Tools. [...]

Adding paper, Toner and Staples 76 5 Changing the Paper Si ze in Tray 2 and 3 The following procedure explai ns how to change a paper size in Tray 2 and 3. Important ❒ If a paper tray is pushed v i g o r o u s l y w h e n p u t t i n g i t b a c k i n t o p l ac e , t h e p o s i - tion of the tray's side fence may slip out of place. ❒ Che[...]

Changing the Paper Size 77 5 D While pressing down the release lever, slide the side fences until they are aligned the paper size you want to load. E Slide the end fence until it is aligned with the size of paper to you want to load. F Square the paper and load it print side up. Re-lock the side fences again. G Carefully slide the paper tray fully [...]

Adding paper, Toner and Staples 78 5 Changing the Paper Size in the La rge Capacity Tray (Tray 4 and 5) The following procedure explains how to change a paper size in the LCT (Tray 4 and 5). Important ❒ As for changing paper size s of Tray 6, contact yo ur service representa tive. ❒ Check that the paper edges are aligned at the left side. ❒ D[...]

Changing the Paper Size 79 5 D Fasten the side fence with the screws. E Set the end fence along the paper size. F Square the paper and set it in the tray. G Set the paper size sel ector in the innermost part of the tray to he new paper si ze. ANQ022S ANQ023S ANQ024S ANQ025S[...]

Adding paper, Toner and Staples 80 5 H Carefully slide the paper tray fully in. I Check the size on the display. Load A4 K , 8 1 / 2 ” × 11” K into the Large Capacit y Tray (Tray 4 and 5) Follow the procedure below to set the end fence for A4 K , 8 1 / 2 ” × 11” K . A Set the end fence according to the paper size. A A4 K B 8 1 / 2 ” × [...]

Changing the Paper Size 81 5 Changing the Paper Size in the Wide Large Capacity Tray The following pro cedure explains h ow to change a p aper size in the w ide large capacity tray (Wide LCT). Important ❒ Check that the paper edges are aligned at the left side. ❒ Do not stack pap er over the limit mark . A Carefully pull out the paper tray unti[...]

Adding paper, Toner and Staples 82 5 D Fasten the side fence with the screws. E Release the lock on the back fence. F Square the paper and set it in the tray. ANQ063S ANQ064S ANQ066S[...]

Changing the Paper Size 83 5 G Tightly fit the back fence to the loaded paper and then re-lock the back fence again. H Carefully slide the paper tray fully in. I Check the size on the display. ANQ067S[...]

Adding paper, Toner and Staples 84 5 Changing to a Size that is Not Automatically Detected If you load a paper size that is not sele cted automatically, you need to specify the paper size with the control panel. This section explains how to load these paper taking 11” × 15” L as an example. Important ❒ Following paper sizes that are not sele[...]

Changing the Paper Size 85 5 C Press [ Paper Size ] tab. D Select a combination of the specifie d paper size and orientation, and then press [ OK ] . The paper size and orientation appear. E Press the { Tray Paper Setting } key. The initial display is shown. Note ❒ If you want to print on paper that is selected auto mati cally after printing on a[...]

Adding paper, Toner and Staples 86 5 Pausing Copy When Using Finisher You can pause a larg e volume of copies when using Finisher. A Press the { Suspend/Resume } key. The key lights up. B Remove the stack of paper fr om the finisher shift t ray. C Press the { Suspend/Resume } key. The key turns o ff, and then copying restarts. Note ❒ You can susp[...]

Adding Toner 87 5 Adding Toner This section expla ins adding and storin g toner. R WARNING: R CAUTION: R CAUTION: R CAUTION: R CAUTION: R CAUTION: R CAUTION: R CAUTION: • Do not incinerate used toner or t oner containers. Toner dust might ig- nite when exposed to an open flame. Dispose of used toner containers in accordance with local regulations[...]

Adding paper, Toner and Staples 88 5 Important ❒ Faults may occur i f you use toner ot her than the r ecommended type. ❒ When adding toner, do not turn off the operat ion switch. If you do, sett ings will be lost. ❒ Always add toner when th e machine instructs you. ❒ Do not use recycled toner. This will damage the machine. ❒ During toner [...]

Adding Toner 89 5 Inserting Toner The following describes how to replace toner. Important ❒ Do not shake the t oner bottle with its mouth down after removing it. Residual toner may scatter. Used Toner Toner cannot be re-used. Bring the stored used container to your sales representative or service represen- tative for recycling throu gh our recycl[...]

Adding paper, Toner and Staples 90 5 Adding Staples This section ex plains what to do when staples need replacing . R CAUTION: Important ❒ Stapling failures or jams may occur if you use a staple cartridge other than that recommended. Refill the stapler according to the finish er type. (Check the type if you are un- sure.) For details about type o[...]

Adding Staples 91 5 Booklet Finisher (Saddle Stitch) The following procedure explai ns how to add staples to the Bookle t Finisher. ANR003S[...]

Adding paper, Toner and Staples 92 5[...]

93 6. Clearing Misfeeds This chapter explains what to do wh en paper or originals misfeed (become jammed inside the machine). Removing Jammed Paper R CAUTION: R CAUTION: R CAUTION: Important ❒ When clearing misfeeds, do not turn o ff the operation switch. If you do, your copy settings will be lost. ❒ To prevent misfeeds, do not leave any torn s[...]

Clearing Misfeeds 94 6 Locating Jammed Paper If a misfeed happens, remove the misfed paper or original following the proce- dures stated on the sticker on th e rear of main unit fr ont cover. A misfeed has occurred in the place correspond ing to the letter dis played on the control panel. A Press the key of the section from where you want to remove[...]

Removing Jammed Paper 95 6 B After each step is complete, press [ Next ] . To go back to the previous step, press [ Previous ] . C Press [ Entire View ] , the entire machine is displayed. D When all jammed paper are removed, restore the machine to the original state. Note ❒ More than one misfeed may be indicate d. When this happens, ch eck all th[...]

Clearing Misfeeds 96 6 Removing Jammed Paper The following procedure e xplains how to remove jammed pa per. Important ❒ The fusing section of this machine might be very hot. Caution should be taken when removing misfed paper. ❒ When removing jammed sheets, take care to touch only those areas explicitly indicated in the manual. ❒ Do not remove[...]

Removing Jammed Paper 97 6 • When C is lit • When D is lit ANR007S[...]

Clearing Misfeeds 98 6 • When M is lit (when Booklet Finisher is installed) ANR018S[...]

Removing Jammed Paper 99 6 • When N1 is li t (when Z-Fol ding Unit is i nstalled) ANR019S ANS008S[...]

Clearing Misfeeds 100 6 • When N2 or N3 is lit (when Z-Folding Unit is installed) • When P1 is lit (whe n ADF is installed) • When P2 is lit (whe n ADF is installed) ANS009S ANR01 1S ANR027S[...]

Removing Jammed Paper 101 6 • When Q1 or Q2 is lit (whe n Interposer is installed) • When Q3 or Q4 is lit (whe n Interposer is installed) ANR016S ANR017S[...]

Clearing Misfeeds 102 6 • When R is lit (when Finisher is installed) ANR021S[...]

Removing Jammed Paper 103 6 • When U is lit (when Large Capacity Tray is installed) • When U is lit (when Wide Larg e Capaci ty Tray is in stalled) ANR012S ANR013S[...]

Clearing Misfeeds 104 6 • When V is lit (when Multi Bypass Tray (Tray 7) is installed) • When Z1 is lit • When Z4 is lit ANR020S ANR009S ANR010S[...]

Removing Jammed Paper 105 6 Note ❒ Inside the finisher, or inside the front cover, ther e is a sticker explaining how to remove misfed paper. ❒ If a detailed removal instr uction appears on the right of th e screen, follow it. ❒ You can also use the procedure indicated in [ System Status ] to remove jammed paper. When Z-folded paper is not pr[...]

Clearing Misfeeds 106 6 Removing Jammed Staples This section explains how to remove jammed staples. R CAUTION: Important ❒ Curled paper may cause staples to jam. To avoid this, turn copy paper over in the tray. ❒ When the finisher is installed, after removing jammed staples, stapl es will not be ejected the first few times you try to use the st[...]

Removing Jammed Staples 107 6 Booklet Finisher (Saddle Stitch) The following procedure explains how to remove jammed staples from the Booklet Finisher. ANR023S[...]

Clearing Misfeeds 108 6 Removing Punch and Staple Waste This section explains how to remove punch and staple waste. Note ❒ While “ Hole Punch Receptacle is full. ” or “ Waste Staple Recepta- cle is full. ” is displayed, you cannot use the Punch function or the Staple function. Finisher The following proce dure explains how t o remove punc[...]

109 7. Remarks This chapter describes how to maintain and o perate the machine. Where to Put Your Machine This section pr ovides preca utions for installation, movement and disposal. Machine Environment Choose your machine' s location carefully. Environmental conditions grea tly affect its pe rformance. Optimum environmental conditions The fol[...]

Remarks 110 7 Environments to avoid • Locations exposed to dire ct sunlight or other sour ces of strong light (more than 1,500 lux). • Locations directly exposed to cool air from an air conditioner or heated air from a heater. (Sudden temperature ch anges can cause condensation to form inside the machine.) • Locations close to machin es gener[...]

Where to Put Your Machine 111 7 Moving The following describe s precauti ons when moving the machine. R CAUTION: R CAUTION: R CAUTION: Important ❒ Be careful when moving the machin e. Take the following precautions: • Turn off the main powe r. • Unplug the power cord from the wall outlet. When you pull out the plug from the socket, grip the p[...]

Remarks 112 7 Power Connection The following explains po wer supply. R WARNING: R WARNING: R WARNING: R CAUTION: R CAUTION: • Make sure the plug is inserted firmly in the wall outlet. • Voltage must not fluctuate by more than 10%. • The wall outlet shall be installed near the machine and shall be easily accessible. • The supplied power cord[...]

Where to Put Your Machine 113 7 Access to the Machine Place the machine near the power source , provi ding the clearance areas shown. 1. Rear: more than 20 cm (7.8”) 2. Right: more than 3 cm (1.1”) 3. Front: more than 55.5 cm (21.6”) 4. Left: more than 40 cm (15.7”) Note ❒ For the requir ed space when options are installe d, contact your [...]

Remarks 114 7 Maintaining Your Machine If the exposure glass or ADF belt is dirty, copy clarity may be reduced. Clean these parts if they are dirty. Important ❒ Do not use chemica l cleaners or orga ni c solvents, such as thinner or benzene. If such substances get inside the machin e or melt plastic parts, a failure mi ght occur. ❒ Do not clean[...]

Earth Leakage Circuit Breaker 115 7 Earth Leakage Circuit Breaker This section explains how to test the eart h leaka ge circuit breaker. For details, see “Guide to Compone nts”, About This Machine. R WARNING: To prevent electric shock this machine has an earth leakage circuit breaker. The earth leakage circuit breaker is normally in the on posi[...]

Remarks 116 7 D Turn the switch to the on position. E Turn on the main power switch of the machine. Note ❒ If the powe r does not come on, ch eck if the earth leakage circuit breaker is in the off position. If so, do not turn it to the on position. Con tact your sales or service representative immediately. ANQ089S[...]

117 INDEX A Access to the Machine , 113 Adding Paper , 65 Staples , 90 Toner , 87 Adding Staples Booklet Finisher , 91 Finisher , 90 Alert Messages , 40 Auto Document Feeder (ADF) , 114 B Booklet Finisher , 91 , 10 7 C Cannot Browse the Network to Send a Scan File , 52 Cannot Exit from Connect Copy , 26 Cannot Make Clear Copies , 27 Cannot Make Cop[...]

118 EN USA B235-7757 N Names of Major Options , 2 Network Delivery Function Cannot be Used , 53 O Operations are Not Possible When Messages Appear , 53 Optimum environmental conditions , 109 Other Printing Problems , 45 P Panel Tone , 4 Pausing Copy When Using Finisher , 86 Power connection , 112 Printer Function , 35 Printing surface , 74 Problems[...]

In accordance with IEC 60417, this machine uses the fol lowing symbols for the main power switch: a means POWER ON. c means STAND BY. Copyright © 2005[...]

Operating Instructions Troubleshooting EN USA B2 35-7757[...]