Ricoh SP204SF manual

Operating Instructions User Guide For safe and correct use, be sure to read "Safety Information" before using the machine.[...]

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TABLE OF CONTENTS How to Read This Manual .................................................................................................................................6 Introduction .....................................................................................................................................................6 Legal Prohibi[...]

Loading Paper into Bypass Tray ................................................................................................................. 39 Specifying Paper Type and Paper Size Using Control Panel................................................................... 40 Specifying Paper Type and Paper Size Using Smart Organizing Monitor........[...]

Basic Operation ............................................................................................................................................... 75 Scan to E-mail/FTP/Folder......................................................................................................................... 75 Basic Operation for Scan to USB .....[...]

7. Configuring the Machine Using the Control Panel Basic Operation ............................................................................................................................................. 109 Copier Features Settings ................................................................................................................[...]

Removing Printing Jams ............................................................................................................................. 163 Removing Scanning Jams ......................................................................................................................... 168 Print Quality Problems .........................[...]

How to Read This Manual Introduction This manual contains detailed instructions and notes on the operation and use of this machine. For your safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy place for quick reference. Legal Prohibition Do not copy or print any item for which reproduction is prohibi[...]

About IP Address In this manual, "IP address" covers both IPv4 and IPv6 environments. Read the instructions that are relevant to the environment you are using. Differences in Performance/Functions between Different Models The differences in main performance/functions between different models are as follows: Type 1 Type 2 Type 3 Type 4 Mod[...]

Model-Specific Information This section explains how you can identify the region your machine belongs to. There is a label on the rear of the machine, located in the position shown below. The label contains details that identify the region your machine belongs to. Read the label. CTT1 10 The following information is region-specific. Read the inform[...]

Important Safety Instructions User Information on Electrical & Electronic Equipment Users in the countries where this symbol shown in this section has been specified in national law on collection and treatment of E-waste Our Products contain high quality components and are designed to facilitate recycling. Our products or product packaging are [...]

on 64g/m 2 paper, which contains less raw materials and represents a significant resource reduction. Duplex printing (if applicable) Duplex printing enables both sides of a sheet of paper to be used. This saves paper and reduces the size of printed documents so that fewer sheets are used. We recommend that this feature is enabled whenever you print[...]

Notes to Users of Facsimile Unit Declaration of Conformity Notice to Users in EEA Countries This product complies with the essential requirements and provisions of Directive 1999/5/EC of the European Parliament and of the Council of 9 March 1999 on radio equipment and telecommunications terminal equipment and the mutual recognition of their conform[...]

Important Safety Instructions Notes to Users in the State of California Perchlorate Material - special handling may apply. See: www.dtsc.ca.gov/hazardouswaste/ perchlorate 12[...]

ENERGY STAR Program ENERGY STAR ® Program Requirements for Imaging Equipment The ENERGY STAR ® Program Requirements for Imaging Equipment encourage energy conservation by promoting energy efficient computers and other office equipment. The program backs the development and dissemination of products that feature energy saving functions. It is an o[...]

Energy Saver mode 2 Power Consumption *1 3.9 W or less Default Interval 1 minute Recovery Time *1 17 seconds or less *1 Recovery time and power consumption may differ depending on the conditions and environment of the machine. 14[...]

1. Guide to the Machine Guide to Components This section introduces the names of the various parts on the front and rear side of the machine and outlines their functions. Exterior • Type 1 models do not come with an Ethernet port and USB Flash Disk Port. • Type 3 models do not come with Line and TEL Port. CTT1 1 1 2 8 1 6 3 7 4 5 9 10 11 14 13 [...]

5. Bypass Tray This tray can hold one sheet of plain paper. 6. Tray 1 This tray can hold up to 150 sheets of plain paper. 7. USB Flash Disk Port Insert a USB flash disk to store scanned files using the Scan to USB function. 8. Power Switch Use this switch to turn the power on or off. 9. Power Connector Connect the power cord to the machine here. In[...]

Interior CTT065 1 1. Print Cartridge A replacement consumable that is required to make prints on paper. For details about replacing the cartridge, see page 155 "Replacing the Print Cartridge". Control Panel • The actual control panel may look different from the illustration below, depending on the country of use. • Depending on the mo[...]

2. [Copy] Key Use this key to switch the machine to copier mode. 3. [Speed Dial] Key Use this key to send a fax using a registered speed dial number. 4. [ID Card Copy/On Hook Dial] Key When the machine is in copier mode, use this key to perform an ID copy or modify ID copy settings. When the machine is in fax mode, use this key to perform on-hook d[...]

Initial Setup When you turn this machine on for the first time, you must set the following items. Select each setting using the [ ], [ ], or number keys, and then press the [OK] key. • [Language] • [Country Code] • [Year] • [Month] • [Day] • Date format • Time format • [Hour] • [Minute] • The Type 3 model does not have the Initi[...]

What is Smart Organizing Monitor? Install this utility on your computer from the included CD-ROM before using it. For details about installing Smart Organizing Monitor, see Software Installation Guide. Smart Organizing Monitor provides the following functions: • Displays the status of the machine Displays paper jam messages and other error messag[...]

Configuring Network Settings This section describes configuring the settings required to use the machine on a network. • Ethernet and wireless LAN settings cannot be enabled at the same time. • Using the supplied CD-ROM, you can install drivers and configure the network settings. For details, see Software Installation Guide. Switch the LAN Type[...]

• With the Type 4, select [Wireless LAN] in [LAN Type] to establish the wireless LAN connection or select [Ethernet] in [LAN Type] to establish the wired LAN connection. • For details about configuring the IPv4 address, see the Software Installation Guide. • The IP address can also be configured via Web Image Monitor. For details about config[...]

Assigning the machine's IPv6 address manually • The IPv6 address assigned to the machine must not be used by any other device on the same network. • Make sure [DHCPv6] is set to [Disable] in [IPv6] in Web Image Monitor. For information about how to launch Web Image Monitor, see page 137 "Using Web Image Monitor". 1. Press the [Us[...]

11. Enter the prefix length using the number keys, and then press the [OK] key. After a setting has been changed, the machine automatically restarts. To skip the time to wait for the machine to restart, press the [User Tools] key. • Install the driver after configuring the IPv6 address. For details about installing the driver, see the Software In[...]

4. Press the [ ] or [ ] key to select [Wi-Fi Connection], and then press the [OK] key. 5. Press the [ ] or [ ] key to select [802.11 Ad-Hoc Mode], and then press the [OK] key. 6. Enter the SSID, and then press the [OK] key. The characters that can be used are ASCII 0x20-0x7e (32 characters). 7. Press the [ ] or [ ] key to select the channel number,[...]

Security Method Key Length Key Format WEP Key (Maximum character) Open System - WEP 64 bit ASCII 5 characters Hexadecimal 10 characters 128 bit ASCII 13 characters Hexadecimal 26 characters Shared Key - WEP 64 bit ASCII 5 characters Hexadecimal 10 characters 128 bit ASCII 13 characters Hexadecimal 26 characters *1 The key length, key format, and WE[...]

• If [Communication Mode:] is set to [802.11 Ad-hoc Mode], [WPA2 - PSK -AES] and [WPA/ WPA2 Mixed Mode] in [Security Method:] cannot be selected. 1. Connect the machine and the computer with a USB cable. 2. On the [Start] menu, click [All Programs]. 3. Click [Smart Organizing Monitor for SP xxx Series]. 4. Click [Smart Organizing Monitor for SP x[...]

*1 The key length, key format, and WEP key cannot be configured. 13. Enter [WEP Key / Passphrase (PSK):]. 14. If it is necessary to configure the IPv4 address, click [IPv4 Configuration]. The IPv6 address can be configured only by using Web Image Monitor or control panel. 15. Click [OK]. After a setting is changed, the machine automatically restart[...]

2. Loading Paper Supported Paper Paper Size • A4 • 8 1 / 2 " × 11 " (Letter) • 8 1 / 2 " × 14 " (Legal) • B5 • 5 1 / 2 " × 8 1 / 2 " (Half Letter) • 7 1 / 4 " × 10 1 / 2 " (Executive) • A5 • A6 • B6 • 16K (197 × 273 mm) • 16K (195 × 270 mm) • 16K (184 × 260 mm) • Custom Paper [...]

• Bypass Tray 1 sheets (70 g/m 2 , 19 lb.) 2. Loading Paper 30[...]

Non-Recommended Paper Types Do not use the following types of paper: • Ink-jet printer paper • GelJet special paper • Bent, folded, or creased paper • Curled or twisted paper • Wrinkled paper • Damp paper • Dirty or damaged paper • Paper that is dry enough to emit static electricity • Paper that has already been printed onto, exce[...]

Print Area The diagram below shows the area of the paper that the machine can print on. From the printer driver CHZ904 2 3 3 1 4 4 1. Print area 2. Feed direction 3. Approx. 4.2 mm (0.2 inches) 4. Approx. 4.2 mm (0.2 inches) • The print area may vary depending on the paper size and printer driver settings. • Adjust the print position by specify[...]

Copier function CHZ904 2 3 3 1 4 4 1. Print area 2. Feed direction 3. Approx. 4 mm (0.2 inches) 4. Approx. 3 mm (0.1 inches) • The print area may vary depending on the paper size. Fax function CHZ904 2 3 3 1 4 4 1. Print area 2. Feed direction Print Area 33[...]

3. Approx. 4.2 mm (0.2 inches) 4. Approx. 4.2 mm (0.2 inches) • The print area may vary depending on the paper size. 2. Loading Paper 34[...]

Loading Paper Load a stack of paper for printing in the input tray. • When loading paper, be sure to configure the paper size and paper type for the bypass tray and Tray 1. When printing a document, specify the paper size and paper type and select the paper tray in the printer driver so that the settings configured when paper is loaded can be use[...]

2. Pinch the clips on the side paper guides and slide them to match the standard size. CTT073 3. Pinch the end paper guide and slide it inward to match the standard size. CTT074 4. Fan the paper before loading it in the tray. 5. Load the new paper stack print side down. Make sure paper is not stacked higher than the upper limit marked inside the tr[...]

6. Carefully push Tray 1 straight into the machine. CTT029 To avoid paper jams, make sure the tray is securely inserted. To deliver the sheets face up, open the rear cover. CTT094 Extending Tray 1 to load paper 1. Pull Tray 1 out slowly, and then remove it using both hands. 2. Release the extender locks on both sides of the tray, and then pull out [...]

You can adjust the length of the extender in three steps. When using A4 or Letter size paper, adjust the length to the position indicated by the mark " " in the tray. 3. Pull out the extender and lock it. CTT076 4. Follow Steps 2 to 6 in "Loading Paper into Tray 1". 5. Attach the tray cover. CTT095 • Legal paper or custom-size[...]

Loading Paper into Bypass Tray 1. Open the bypass tray. CTT063 2. Slide the side guides outward, load paper with the print side up, and then push in until it stops against the machine. CTT032 3. Adjust the side guides to the paper width. CTT033 To deliver the sheets face up, open the rear cover. Loading Paper 39[...]

CTT094 Specifying Paper Type and Paper Size Using Control Panel Specifying the paper type 1. Press the [User Tools] key. CTT129 2. Press the [ ] or [ ] key to select [System Settings], and then press the [OK] key. To specify the type of paper in the bypass tray, select [Copier Features], and then press the [OK] key. 3. Press the [ ] or [ ] key to s[...]

Specifying the standard paper size 1. Press the [User Tools] key. CTT129 2. Press the [ ] or [ ] key to select [System Settings], and then press the [OK] key. To specify the size of paper in the bypass tray, select [Copier Features], and then press the [OK] key. 3. Press the [ ] or [ ] key to select [Tray 1 Ppr Settings], and then press the [OK] ke[...]

3. Press the [ ] or [ ] key to select [Tray 1 Ppr Settings], and then press the [OK] key. To specify the size of paper in the bypass tray, select [Bypass Ppr Settings], and then press the [OK] key. 4. Press the [ ] or [ ] key to select [Paper Size], and then press the [OK] key. 5. Press the [ ] or [ ] key to select [Custom], and then press the [OK][...]

5. Click [OK]. 6. On the [User Tool] tab, click [Printer Configuration]. 7. On the [System] tab, select [mm] or [inch] in the [Measurement Unit:] list. 8. In the [Horizontal: (100 to 216 mm)] box, enter the width. 9. In the [Vertical: (148 to 356 mm)] box, enter the length. 10. Click [OK]. 11. Click [Close]. • You cannot specify the settings of t[...]

Placing Originals This section describes the types of originals you use set and how to place them. About Originals Recommended size of originals Exposure glass • Up to 216 mm (8.5 ") in width, up to 297 mm (11.7 ") in length ADF • Paper size: 140 to 216 mm (5.5 " to 8.5 ") in width, 140 to 356 mm (5.5 " to 14 ") in[...]

Unscannable image area Even if you correctly place originals, margins of a few millimeters on all four sides of the original may not be scanned. Margins when using exposure glass CHZ916 Copier, Fax 1. Approx. 4.1 mm (0.2 inches) 2. Approx. 3 mm (0.1 inches) 3. Approx. 4 mm (0.2 inches) Scanner (Scan to E-mail, Scan to FTP, Scan to Folder, Scan to U[...]

1. Approx. 4.1 mm (0.2 inches) 2. Approx. 3 mm (0.1 inches) 3. Approx. 4.3 mm (0.2 inches) Scanner (Scan to E-mail, Scan to FTP, Scan to Folder, Scan to USB) 1. Approx. 1 mm (0.05 inches) 2. Approx. 1 mm (0.05 inches) 3. Approx. 2 mm (0.08 inches) Placing Originals on the Exposure Glass • Do not place originals until all correction fluid or toner[...]

1. Open the input tray for the ADF. CTT035 2. Adjust the guides according to the size of the originals. CTT036 3. Place the aligned originals face up in the ADF. The last page should be on the bottom. CTT037 Placing Originals 47[...]

2. Loading Paper 48[...]

3. Printing Documents Basic Operation Use the printer driver to print a document from your computer. 1. After creating a document, open the [Printing Preferences] dialog box in the document's native application. 2. Change any print settings if necessary. The following print settings can be specified using the printer driver: • Printing multi[...]

3. When setting changes are completed, click [OK]. 4. Print the document using the print function in the document's native application. • If a paper jam occurs, printing stops halfway. Open the front cover, remove the print cartridge, and then remove the jammed paper. If the paper cannot be removed in this way, remove it by opening the fusin[...]

Landscape CTT010 6. Press the [Start] key. • If the rear cover is open, the paper is delivered face up from the rear. Rearrange the printed sheets in the correct order. Canceling a Print Job You can cancel print jobs using either the machine's control panel or your computer, depending on the status of the job. Canceling a print job before pr[...]

Canceling a print job while printing 1. Press the [Stop/Clear] key. CTT130 2. Press the [1] key. To cancel printing, press the [1] key (1: Yes). To continue printing, press the [2] key (2: No). 3. Printing Documents 52[...]

If a Paper Mismatch Occurs If the paper size or type does not match the print job's settings, the machine reports an error. There are two ways to resolve this error: Continue printing using mismatched paper Use the form-feed function to ignore the error and print using mismatched paper. Reset the print job Cancel printing. Continuing Printing [...]

3. Printing Documents 54[...]

4. Copying Originals Copier Mode Screen Standby mode screen • First line: Displays the function and paper size specified on the machine. The following five functions are available: • Copier, ID Card Copy, Sort, 2 Sided Copy, 2 Sided/Sort • Second line: Displays the copy magnification ratio or combine setting ([2 on 1] or [4 on 1]), document t[...]

Basic Operation • The original in the ADF takes precedence over the original on the exposure glass if you place originals both in the ADF and on the exposure glass. • To print on paper fed from Tray 1, remove the paper loaded in the bypass tray. Otherwise, the paper in the bypass tray is fed first. • [Sort] and [2 Sided Copy] cannot be used w[...]

• If there is a paper jam in the ADF, open the ADF cover, and then remove the jammed paper. Specify the copy setting again from the page where the paper jammed. Canceling a Copy If copying is canceled while scanning an original placed on the exposure glass, copying is canceled immediately and there is no printout. If copying is canceled while sca[...]

Making Enlarged or Reduced Copies There are two ways to set the scaling ratio: using a preset ratio or manually specifying a customized ratio. Preset ratio CES103 (mainly Europe and Asia) 50%, 71% A4 A5, 82% B5 JIS A5, 93%, 122% A5 B5 JIS, 141% A5 A4, 200% (mainly North America) 50%, 65% LT HLT, 78% LG LT, 93%, 129% HLT LT, 155% HLT LG, 200% Custom[...]

Specifying Reduce/Enlarge 1. Press the [Copy] key. CTT124 2. Press the [ ] or [ ] key in the standby mode screen to select [Reduce/Enlarge], and then press the [OK] key. 3. Press the [ ] or [ ] key to select the ratio, and then press the [OK] key. If [Zoom: 25-400%] has been selected, enter the ratio using the number keys, and then press the [OK] k[...]

Combining Multiple Pages This section describes how to set the machine to combine multiple pages (2 or 4 pages) of an original onto a single page. • To use this function, the paper size used for printing copies must be set to A4 or Letter. 2 on 1 You can copy two pages of an original onto a single sheet of photocopied paper. Depending on the orie[...]

CES036 • Landscape: L to R CES037 • Landscape: T to B CES038 Specifying Combine for Copying 1. Press the [Copy] key. CTT124 2. Press the [ ] or [ ] key in the standby mode screen to select [Combine], and then press the [OK] key. 3. Press the [ ] or [ ] key to select [2 on 1] or [4 on 1], and then press the [OK] key. 4. Press the [ ] or [ ] key [...]

6. Place the original on the exposure glass or in the ADF. 7. To make multiple copies, enter the number of copies using the number keys. 8. Press the [Start] key. CTT131 When you place the original on the exposure glass, perform the following steps to scan the subsequent pages of the original. 9. When the current page is scanned, place the next pag[...]

Copying Both Sides of an ID Card onto One Side of Paper This section describes how to copy the front and back sides of an ID card or other small documents onto either side of a sheet of paper. When copying onto A4 paper, you can copy documents that are smaller than A5. Likewise, when copying onto Letter size paper, you can copy documents that are s[...]

2. Press the [ID Card Copy/On Hook Dial] key. CTT126 3. To make multiple copies, enter the number of copies using the number keys. 4. Place the original front side down with the top to the rear of the machine on the exposure glass. CTT169 The location to place the original depends on the paper size. Position the card so that it is centered at the i[...]

LT HL T LT HL T A6 A5 Half Letter A4 Letter CXP1 12 5. Press the [Start] key. CTT131 6. Within 30 seconds, place the original back side down with the top to the rear of the machine on the exposure glass, and then press the [Start] key. • In the ID card copy screen, you can press the [ ] or [ ] key to change the paper size. Copying Both Sides of a[...]

Making 2-sided Copies • To use this function, the paper size used for printing copies must be set to A4 or Letter. • This function cannot be available with the bypass tray. You can select top-to-top or top-to-bottom binding, in either portrait or landscape orientation. Top to Top CES125 CES126 Top to Bottom CES127 CES128 4. Copying Originals 66[...]

Specifying 2 Sided Copying 1. Press the [Copy] key. CTT124 2. Press the [ ] or [ ] key in the standby mode screen to select [2 Sided Copy], and then press the [OK] key. 3. Press the [ ] or [ ] key to select [Top to Top] or [Top to Bottom], and then press the [OK] key. 4. Press the [ ] or [ ] key to select the orientation, and then press the [OK] ke[...]

10. Take out all of the prints from the output tray and place them in Tray 1. To print on the reverse side of the prints, turn them over so that the blank side faces down and place them in Tray 1. Portrait CTT009 Landscape CTT010 11. Press the [Start] key. • If the rear cover is open, the paper is delivered face up from the rear. Rearrange the pr[...]

Specifying the Scan Settings This section describes how to specify image density and scan quality for the current job. Adjusting Image Density There are five image density levels. The higher the density level, the darker the printout. 1. Press the [Copy] key. CTT124 2. Press the [ ] or [ ] key in the standby mode screen to select [Density], and the[...]

Text/Photo Select this when the original contains both text and photographs or images. Specifying the Original Type 1. Press the [Copy] key. CTT124 2. Press the [ ] or [ ] key in the standby mode screen to select [Original Type], and then press the [OK] key. 3. Press the [ ] or [ ] key to select the document type, and then press the [OK] key. 4. Pr[...]

5. Scanning Originals Scanner Mode Screen Standby mode screen • First line: Displays the current machine status. • Second line: Displays a message prompting you to enter the destination. Settings that can be specified for the current job By pressing [ ] or [ ] on the screen that appears after entering the destination, you can specify the follow[...]

Registering the Scan Destination Registering the Scan Destination Use this procedure to register scan destinations from Smart Organizing Monitor. 1. On the [Start] menu, click [All Programs]. 2. Click [Smart Organizing Monitor for SP xxx Series]. 3. Click [Smart Organizing Monitor for SP xxx Series Status]. 4. If the machine you are using is not se[...]

Enter the user account name for accessing the SMB server or shared computer. • [Password:] Enter the password for accessing the SMB server or shared computer. • [Directory:] Enter the path to the shared folder. When using Scan to FTP, specify [User Name:], [Password:], [Directory:], [E-mail Address:], and [E-mail Notification]. • [User Name:][...]

5. Click [OK]. 6. On the [User Tool] tab, click [Printer Configuration]. 7. On the [Scanner] tab, select the number you want to register, and then click [Modify...]. To delete a destination, select its registration number, and then click [Delete]. 8. Modify the destination, and then click [OK]. To delete a destination, and then click [Yes]. 9. Clic[...]

Basic Operation Scanning using the control panel allows you to send scanned files via e-mail (Scan to E-mail), to an FTP server (Scan to FTP), to the shared folder of a computer on a network (Scan to Folder), or to a USB flash disk (Scan to USB). The Scan to E-mail, Scan to FTP, and Scan to Folder functions are available only through a network conn[...]

• If you are using Scan to Folder, create the destination folder on the computer's hard drive and make it a shared folder. For details, see your operating system's documentation. • To cancel scanning, press the [Scanner] key, and then press the [Stop/Clear] key. Basic Operation for Scan to USB • This machine does not support the use[...]

Specifying the Scan Settings • To specify Scan to E-mail/FTP/Folder, be sure to specify the destination before configuring the scan settings. Specifying the Scanning Size According to the Size of the Original 1. Press the [Scanner] key. CTT128 If you are using Scan to USB, proceed to Step 4. 2. Using the number keys, enter the number of a registe[...]

1. Press the [Scanner] key. CTT128 If you are using Scan to USB, proceed to Step 4. 2. Using the number keys, enter the number of a registered scan destination. For details, see page 72 "Registering the Scan Destination". 3. Press the [OK] key. 4. Press the [ ] or [ ] key to select [Density], and then press the [OK] key. 5. Press the [ ] [...]

3. Press the [OK] key. 4. Press the [ ] or [ ] key to select [Resolution], and then press the [OK] key. 5. Press the [ ] or [ ] key to select [150 × 150dpi], [300 × 300dpi] or [600 × 600dpi], and then press the [OK] key. You can select [600 × 600dpi] only if the original type is set to B&W. 6. Press the [ ] key to return to the initial scre[...]

Scanning from a Computer Scanning from a computer (TWAIN scanning and WIA scanning) allows you to operate the machine from your computer and scan originals into your computer directly. CTT174 1. Your Computer (TWAIN driver already installed) Instruct the machine to start scanning the original that is set on the machine. 2. This Machine The original[...]

Settings you can configure in the TWAIN dialog box CTT177 1 2 3 4 6 7 5 8 1. Select Mode Up to ten scan settings can be saved. The default value is applied when [Default] is selected. 2. Scan Mode: Select from [Full Color], [Grayscale], [Photo], [Text], or [Text/Photo]. 3. Resolution: Select a resolution from the list. If [Text], [Text/Photo], or [[...]

7. Original Scan Method Specify the method to scan originals. If [ADF] is selected in [Original Scan Method], specify the orientation of the original. 8. Image Quality Adjustment You can adjust the image quality. The scan settings that can be adjusted are as follow: Rotation, Brightness/ Contrast, Sharpness, Curves, Levels, Color Balance, and Hue/S[...]

6. Sending and Receiving a Fax Fax Mode Screen Standby mode screen • First line Displays the current month and date. • Second line Displays the current resolution settings and time. Settings that can be specified for the current job By pressing the [ ] or [ ] key in the Standby mode screen, you can specify the following settings for the current[...]

Setting the Date and Time 1. Press the [User Tools] key. 2. Press the [ ] or [ ] key to select [System Settings], and then press the [OK] key. 3. Press the [ ] or [ ] key to select [Set Date/Time], and then press the [OK] key. 4. Press the [ ] or [ ] key to select [Set Date], and then press the [OK] key. 5. Enter the current year using the number k[...]

Entering Characters To enter characters, use keys as follows: To enter a digit Press a number key. To delete a character Press the [ ] key for one second. To enter a fax number • To enter a number Use the number keys. • To enter characters other than digits " ": Press the [ ] key. " ": Press the [ ] key. "P"(Pause)[...]

Registering Fax Destinations This section describes how to register fax destinations in the Address Book using the control panel. The Address Book can also be edited using Smart Organizing Monitor. For details, see the Smart Organizing Monitor Help. • The Address Book data may become damaged or lost unexpectedly. The manufacturer shall not be hel[...]

Modifying or Deleting Fax Destinations 1. Press the [User Tools] key. CTT129 2. Press the [ ] or [ ] key to select [Address Book], and then press the [OK] key. 3. Press the [ ] or [ ] key to select [Fax Speed Dial Dest.], and then press the [OK] key. 4. Press the [ ] or [ ] key to select the Speed Dial number, and then press the [OK] key. 5. Modify[...]

10. To delete a fax destination, select the destination in [Speed Dial Destination List:], and then click [Delete]. 11. Click [Apply] located in the lower part of the window. 12. Click [OK]. 13. Click [Close]. 6. Sending and Receiving a Fax 88[...]

Sending a Fax • It is recommended that you call the receiver to inquire if they received the fax you send important documents. A fax number can contain 0 to 9, pause, " ", and " ". If necessary, insert a pause in the fax number. The machine pauses briefly before it dials the digits following the pause. You can specify the leng[...]

1. Press the [User Tools] key. CTT129 2. Press the [ ] or [ ] key to select [Fax Features], and then press the [OK] key. 3. Press the [ ] or [ ] key to select [TX Settings], and then press the [OK] key. 4. Press the [ ] or [ ] key to select [Immediate TX], and then press the [OK] key. 5. Press the [ ] or [ ] key to select [Off], [On], or [Next Fax [...]

4. Press the [Start] key. CTT131 Depending on the machine's settings, you may be prompted to enter the fax number again if you manually entered the destination fax number. If the fax numbers do not match, go back to Step 3. When you place original on the exposure glass and Memory Transmission mode is enabled, perform the following steps to sca[...]

1. Press the [Stop/Clear] key. CTT130 2. Press the [1] key. To cancel sending a fax, press the [1] key (1: Yes). To continue sending a fax, press the [2] key (2: No). • If you cancel sending a fax while broadcasting, only the fax to the current destination is canceled. The fax will be sent to the subsequent destinations as normal. • Using [Del.[...]

Specifying the destination using Speed Dial 1. Press the [Facsimile] key. CTT125 2. Place the original on the exposure glass or in the ADF. 3. Press the [Speed Dial] key. CTT127 4. Enter the Speed Dial number using the number keys, and then press the [OK] key. 5. Press the [Start] key. CTT131 When you place original on the exposure glass and Memory[...]

6. If you have more originals to scan, press the [1] key within 60 seconds, place the next original on the exposure glass, and then press the [OK] key. Repeat this step until all originals are scanned. 7. When all originals have been scanned, press the [2] key to start sending the fax. Specifying the destination using the redial function This funct[...]

1. Press the [Facsimile] key. CTT125 2. Place the original on the exposure glass or in the ADF. 3. Add a destination by using one of the following methods: To add a Speed Dial destination 1. Press the [Speed Dial] key. CTT127 2. Select a destination using the number keys, and then press the [OK] key. 3. Press the [OK] key. To add a manually-specifi[...]

Sending a fax using On Hook Dial The On Hook Dial function allows you to check the destination's status while listening to the tone from the internal speaker. This function is useful when you want to ensure that the fax will be received. • To send faxes using the exposure glass, be sure to first remove any originals loaded in the ADF. 1. Pre[...]

CTT127 2. Select a destination using the number keys, and then press the [OK] key. To add a manually-specified destination 1. Enter the destination fax number using the number keys. 5. If you hear a high pitched tone, press the [Start] key. CTT131 6. If the original is placed on the exposure glass, press the [1] key (1: TX). Sending a fax after a c[...]

5. Press the [Start] key. CTT131 6. If the original is placed on the exposure glass, press the [1] key (1: TX). 7. Replace the handset. Specifying the Scan Settings Adjusting image density There are five image density levels. The darker the density level, the darker the printout. 1. Press the [Facsimile] key. CTT125 2. Press the [ ] or [ ] key in t[...]

Specifying the resolution Standard Select this when the original is a printed or typewritten document with normal-sized characters. Detail Select this when the original is a document with small print. Photo Select this when the original contains images such as photographs or shaded drawings. 1. Press the [Facsimile] key. CTT125 2. Press the [ ] or [...]

Using the Fax Function from a Computer (PC FAX) This section describes how to use the fax function of the machine from a computer. You can send a document directly from a computer through this machine to another fax machine, without printing the document. Basic Operation for Sending Faxes from a Computer This section describes the basic operation f[...]

• A fax number can contain 0 to 9, "P" (pause), "T" (tone), " ", and " ". • To use tone services on a pulse-dialing line, insert "T" in a fax number. "T" switches the dialing mode from pulse to tone temporarily. • To delete an entered destination, select the destination in [List of D[...]

Configuring the PC FAX Address Book This section describes the PC FAX address book. Configure the PC FAX address book on the computer. The PC FAX address book allows you to specify PC FAX destinations quickly and easily. The PC FAX address book can contain up to 100 entries, including individual destinations and groups of destinations. Opening the [...]

4. Enter the group name, and then click [OK]. Select the destination you want to include in the group from the [Address List:] area, and then click [Add to Group]. To delete a destination from a group, select the destination you want to delete from [Group Members List:], and then click [Delete Member]. 5. Click [OK]. 6. Click [OK]. 7. If you make c[...]

Receiving a Fax • When receiving an important fax, we recommend you check the contents of the received fax with the sender. • The maximum number of fax pages that can be received and stored in the machine’s memory is 100 pages (50 jobs). • An external telephone is required to use this machine as a telephone. • You can also use the handset[...]

1. Press the [User Tools] key. CTT129 2. Press the [ ] or [ ] keys to select [Fax Features], and then press the [OK] key. 3. Press the [ ] or [ ] keys to select [RX Settings], and then press the [OK] key. 4. Press the [ ] or [ ] keys to select [Switch RX Mode], and then press the [OK] key. 5. Press the [ ] or [ ] keys to select the reception mode, [...]

Receiving a fax in Auto mode When the reception mode is set to Auto mode, the machine automatically answers all incoming calls in fax reception mode. • You can specify the number of times the external phone rings before the machine starts to receive a fax in the [Number of Rings] setting under [Fax Features]. • You can answer the call before th[...]

Lists/Reports Related to Fax The lists and reports related to the fax function are as follow: • Fax Journal Prints a fax transmission and reception journal for the last 100 jobs. • TX Status Report Prints out the latest Transmission result. • TX Standby File List Prints a list of unsent fax jobs remaining in the machine's memory. • Pow[...]

6. Sending and Receiving a Fax 108[...]

7. Configuring the Machine Using the Control Panel Basic Operation • Type 1 models do not have [Scanner Features] and [Network Settings]. • Type 3 models do not have [Fax Features] and [Address Book]. • With certain models, some settings do not appear. 1. If you want to configure the machine's system settings, press the [User Tools] key.[...]

Copier Features Settings Sort Configures the machine to sort the output pages into sets when making multiple copies of a multi- page document (P1, P2, P1, P2...). Default: [ Off ] • On • Off Original Type Specifies the original type to optimize the copy quality. Default: [ Text/Photo ] • Text Select this when the original contains only text a[...]

50%, 71% A4 A5, 82% B5 JIS A5, 93%, 122% A5 B5 JIS, 141% A5 A4, 200%, Zoom: 25-400% (mainly North America) 50%, 65% LT HLT, 78% LG LT, 93%, 129% HLT LT, 155% HLT LG, 200%, Zoom: 25-400% Combine Select this to photocopy two or four pages of an original onto a single sheet of paper. Default: [ Off ] • Off • 2 on 1 • Portrait • Landscape • 4[...]

• Off • On Bypass Ppr Settings Paper Size Specifies the paper size. Default: (mainly Europe and Asia) [ A4 ] (mainly North America) [ LT (8 1 / 2 × 11) ] • A4, B5 JIS, A5, B6 JIS, A6, LG (8 1 / 2 × 14), LT (8 1 / 2 × 11), HLT (5 1 / 2 × 8 1 / 2 ), EXE (7 1 / 4 × 10 1 / 2 ), 16K (197 × 273mm), 16K (195 × 270mm), 16K (184 × 260mm), Cust[...]

Fax Features Settings TX Settings Immediate TX Sets the machine to send a fax immediately when the original is scanned. Default: [ Off ] • Off Select this when using Memory Transmission. • On Select this when using Immediate Transmission. • Next Fax Only Select this when using Immediate Transmission for the next transmission only. Resolution [...]

Pause Time Specifies the length of pause time when a pause is inserted between the digits of a fax number. Default: 3 seconds • 1 to 15 seconds, in 1 second increments Auto Redial Sets the machine to redial the fax destination automatically when the line is busy or a transmission error occurs. Default: [ On ] • Off • On Print Fax Header Sets [...]

Number of Rings Specifies how many times the external telephone or handset must rings before the machine starts to receive a fax when [Switch RX Mode] is set to [Auto]. Default: 3 times • 3 to 5 times, in increments of 1 If you have set [Country Code] to [Japan], you can specify it from 1 to 5 times. The default is 1 times. Add Footer Sets the ma[...]

The default depends on the [Country Code] setting. Transmission Speed Specifies the transmission speed for the fax modem. Default: [ 33.6 Kbps ] • 33.6 Kbps • 14.4 Kbps • 9.6 Kbps • 7.2 Kbps • 4.8 Kbps • 2.4 Kbps Reception Speed Specifies the reception speed for the fax modem. Default: [ 33.6 Kbps ] • 33.6 Kbps • 14.4 Kbps • 9.6 K[...]

• PSTN • PBX PBX Access Number Specifies the dial number to access the external line when the machine is connected to a PBX. Make sure that this setting matches your PBX settings. Otherwise, you may not be able to send faxes to external destinations. Default: 9 • 0 to 999 Fax No. Confirmation If this setting is enabled, when trying to send a [...]

PC FAX Error Report Sets the machine to print PC FAX error reports automatically. Default: [ Auto Print ] • Auto Print • Do not Auto Print 7. Configuring the Machine Using the Control Panel 118[...]

Scanner Features Settings Scanning Mode Select a scan type for the original. This setting is only applied to Scan to USB. Default: [ Color : Text/Photo ] • B&W : Text • B&W : Text/Photo • B&W : Photo • Gray Scale • Color : Text/Photo Resolution Specifies the resolution for scanning the original. This setting is only applied to[...]

File Format Setting File format for B&W and Grayscale/ Color. This setting is only applied to Scan to USB. • B&W Default: [ Multi-page: TIFF ] • Single Page: TIFF • Single Page: PDF • Multi-page: TIFF • Multi-page: PDF • Gray Scale/ Color Default: [ Multi-page: PDF ] • Single Page: TIFF • Single Page: JPEG • Multi-page: PD[...]

• On (per size) • On (per page) • Off Delete Scanner File Deletes unsent scanner jobs remaining in the machine's memory. • Delete File • Delete All Files Scanner Features Settings 121[...]

Address Book Settings Fax Speed Dial Dest. Fax numbers and names can be registered in the speed dial list. Up to 100 entries can be registered. For details, see page 86 "Registering Fax Destinations". 7. Configuring the Machine Using the Control Panel 122[...]

System Settings Tray 1 Ppr Settings Paper Size Specifies the paper size. Default: (mainly Europe and Asia) [ A4 ] (mainly North America) [ LT (8 1 / 2 × 11) ] • A4, B5 JIS, A5, B6 JIS, A6, LG (8 1 / 2 × 14),LT (8 1 / 2 × 11), HLT (5 1 / 2 × 8 1 / 2 ), EXE (7 1 / 4 × 10 1 / 2 ), 16K (197 × 273mm), 16K (195 × 270mm), 16K (184 × 260mm), Cust[...]

Default: [ Middle ] Print Job End Tone Specifies the volume of the beep sound when a print job is complete. Default: [ Off ] Print Job Error Tone Specifies the volume of the beep sound when a print job error occurs. Default: [ Middle ] Scan Job End Tone Specifies the volume of the beep sound when a scan job is complete. Default: [ Off ] Scan Job Er[...]

Set Time Sets the time of the machine’s internal clock. • Time format: 12-hour Format, 24-hour Format • AM/PM stamp: AM, PM (for 12-hour Format) • Hour: 0 to 23 (for 24-hour Format), or 1 to 12 (for 12-hour Format) • Minute: 0 to 59 Program Fax Info. Specifies the user information for sending a fax. • Own Fax Number Specifies the fax nu[...]

Mode 1, but it takes longer to recover from Energy Saver Mode 2 than from Energy Saver Mode 1. • Europe Default: [ 1 minute ] The time can be set from 1 to 30 minutes. • Countries other than European countries Default: [ On ] (1 minute) • On (1 to 240 minutes, in 1 minute increments) • Off Language Specifies the language used on the screen [...]

• • • (Needs replacing) If [Toner End Option] is set to [Continue Printing], "**" is displayed instead of the indicator above. Toner levels are always displayed for Type 3 models. Low Humidity Mode When the machine is used in a low humidity environment, black stripes with a few millimeters width may appear. Selecting [On] should pre[...]

• (Darkest) Toner End Option This setting is used to monitor the toner level. Default: [ Stop Printing ] • Stop Printing Monitoring the toner level is enabled. The remaining toner level can be checked in the control panel and on the Smart Organizing Monitor. • Continue Printing The machine no longer monitors the toner level. Even when the ton[...]

Printing Lists/Reports Printing the Configuration Page 1. Press the [User Tools] key. CTT129 2. Press the [ ] or [ ] key to select [Print List/Report], and then press the [OK] key. 3. Press the [ ] or [ ] key to select types of report, and then press the [OK] key. Types of Report • Reports other than the test page are printed using the paper load[...]

Fax Speed Dial List Prints a list of Speed Dial entries. Scanner Dest. List Prints a list of scan destinations. Scanner Journal Prints a scanner journal for the last 100 Scan to E-mail, Scan to FTP, and Scan to Folder transmissions. Network Setting List Prints the MAC address and IP address. In the case of the Type 4 model, you can check the wirele[...]

Printer Features Settings I/O Timeout Timeout: USB Specifies how many seconds the machine waits for print data if the data is interrupted while being sent from the computer via USB. If the machine does not receive any data within the specified time, the machine only prints the data it has received. Default: [ 60 sec. ] • Off • 15 sec. • 60 se[...]

Network Settings LAN Type Select whether to connect to the network via wireless LAN or Ethernet. Default: [ Wireless LAN ] • Ethernet • Wireless LAN Machine IPv4 Address • DHCP Activated Sets the machine to receive its IPv4 address, subnet mask, and default gateway address automatically from a DHCP server. When DHCP is used, you cannot specif[...]

• Link-local Address Displays the IPv6 link local address. • Stateless Address 0-4 Displays the IPv6 stateless addresses obtained from a Router Advertisement. • Stateful Address Displays the IPv6 stateful address. • Manual Config. Add. Specifies the machine's IPv6 address when DHCP is not used. • IPv6 Gateway Address Specifies the IP[...]

When DHCP is used, you cannot specify the IPv4 address, subnet mask, or default gateway address manually. Default: [ On ] • On • Off • IP Address Specifies the machine's IPv4 address when DHCP is not used. Use this menu to check the current IP address when DHCP is used. Default: 192.0.0.192 • Subnet Mask Specifies the machine's su[...]

Specifies the IPv6 address of the default gateway. Signal Strength Displays the signal strength. • (strong) • • • (weak) • Disconnected PIN Code Display PIN Code. Wi-Fi Status Report You can specify whether or not the Wi-Fi status report is automatically printed after the wireless LAN has been configured. Default: [ Off ] • On • Off N[...]

7. Configuring the Machine Using the Control Panel 136[...]

8. Configuring the Machine Using Utilities Using Web Image Monitor • Some items can also be configured using the control panel. Available operations The following operations can be performed remotely using Web Image Monitor on a computer: • Displaying the machine’s status • Configuring the network settings • Setting the administrator pass[...]

1 3 2 CTT135 1. Menu area If you select a menu item, its content will be shown. 2. Header area The dialog box for switching to the user mode and administrator mode appears, and each mode's menu will be displayed. Click [Refresh] button at the upper right in the work area to update the machine information. Click the Web browser's [Refresh][...]

Guest Mode In the guest mode, machine status, and settings can be viewed, but the machine settings cannot be changed. 1. Interface Settings The interface setting appears. 2. IPv4 The IPv4 configuration appears. 3. IPv6 The IPv6 configuration appears. 4. Machine Information The machine information appears. Administrator Mode In the administrator mod[...]

1. Interface Settings You can change the interface setting. 2. IPv4 You can change the IPv4. 3. IPv6 You can change the IPv6. 4. SNMP You can change the SNMP. 5. Administrator Settings You can change the administrator password. 6. Restore Defaults You can reset the administrator password and other network settings. 7. Machine Information The machin[...]

1. Launch the Web browser. 2. In the address bar, enter "http://(machine's IP address)/". 3. Click [Log in]. 4. Enter the administrator password, and then click [Log in]. If you are logging in for the first time, enter "admin133" as the password. 5. In the menu area, select the setting you wish to specify. 6. Specify the ma[...]

Configuring the Interface Settings Click [Interface Settings] to display the page for configuring the interface settings. Item Description LAN Type Switch the interface between Ethernet and wireless LAN. This is available only if the device supports both interfaces. Network Displays Ethernet operation status. MAC Address Displays the MAC address (M[...]

IPv4 Item Description IPv4 Indicates that IPv4 is enabled. Ethernet Item Description Host Name Enter the host name you want to set for the network interface board or wireless LAN interface unit, using up to 63 characters. The default is RNP, followed by the MAC address of the active interface board. If you change the name to other than the default,[...]

Item Description DDNS Select whether DDNS (Dynamic DNS) name resolution for the network interface board or wireless LAN interface unit is active or inactive. When active, the DNS database is immediately updated. Details Item Description Default Gateway Address Enter the default gateway address. The default gateway address is the IP address of the h[...]

IPv6 Item Description IPv6 Select whether IPv6 is active or inactive. Ethernet Item Description Host Name Enter the host name you want to set for the network interface board or wireless LAN interface unit, using up to 63 characters. The default is RNP, followed by the MAC address of the active interface board. If you change the name to other than t[...]

Details Item Description Default Gateway Address Enter the default gateway address. The default gateway address is the IP address of the host or router used as the gateway when communicating (printing or exchanging information) with a computer on another network. When using DHCP, the default gateway address obtained from the DHCP server is used. If[...]

SNMP Item Description SNMP Select whether SNMP is active or inactive for the interface board(s). SNMPv1,v2 Setting Item Description SNMPv1 Trap Communication Select whether to send SNMPv1 trap. SNMPv2 Trap Communication Select whether to send SNMPv2 trap. Community Item Description Community Name Enter the name of the community to which the network[...]

Item Description Protocol, Active/ Inactive Configure settings for each protocol used by the community. Manager Address Enter the host computer's address according to the protocol in use. Configuring the Administrator Password Click [Administrator Settings] to specify the administrator password. Administrator Settings Item Description Current [...]

Machine Information Item Description Firmware Version Displays the version of firmware installed on the machine. Engine FW Version Displays the version of the firmware for the machine engine. Machine ID Displays the serial number of the machine. Total Memory Displays the total memory installed in the machine. Using Web Image Monitor 149[...]

Using Smart Organizing Monitor • To use Smart Organizing Monitor, install the printer driver. Checking the Status Information CTT014 1 2 3 4 1. Image area Displays the status of this machine with an icon. 2. Status area • Paper Size Displays the paper size configured on the machine. • Paper Type Displays the paper type configured on the machi[...]

3. Select Device area Displays the name of the selected model. 4. Message area Displays the status of this machine with a message. For details about error messages, see page 185 "Error and Status Messages Appear on the Smart Organizing Monitor". Configuring the Machine Settings Smart Organizing Monitor is used to modify the machine’s se[...]

Scanner tab • You can edit the server's properties. • You can register, edit, and delete scan destinations. Wi-Fi Tab • You can configure basic wireless LAN settings. • You can configure the security settings. Printing the Configuration Page or Test Page • When printing the test page, set the paper size to A4 or Letter. When printing[...]

To update the firmware, use the Smart Organizing Monitor from Windows. 1. On the [Start] menu, click [All Programs]. 2. Click [Smart Organizing Monitor for SP xxx Series]. 3. Click [Smart Organizing Monitor for SP xxx Series Status]. 4. If the machine you are using is not selected, click [Select Device...], and then select the machine's model.[...]

8. Configuring the Machine Using Utilities 154[...]

9. Maintaining the Machine Replacing the Print Cartridge • If "Out of Toner" / "Print Cartridge" is displayed in the control panel, replace the print cartridge by following the procedure described below. However, this message will not be displayed if [Toner End Option] has been set to [Continue Printing]. Replace the print car[...]

5. Slide the print cartridge in horizontally, and then slowly push it in all the way. Finally, push the cartridge down until it clicks into place. CTT048 6. Carefully push up the front cover until it closes. 9. Maintaining the Machine 156[...]

Cautions When Cleaning Clean the machine periodically to maintain high print quality. Dry wipe the exterior with a soft cloth. If dry wiping is not sufficient, wipe with a soft, damp cloth that has been wrung out thoroughly. If you still cannot remove the stain or grime, use a neutral detergent, wipe over the area with a thoroughly-wrung damp cloth[...]

Cleaning the Inside of the Machine 1. Open the front cover, and then carefully lower it. 2. Carefully pull out the print cartridge horizontally, holding its center. CTT045 3. Use a cloth to wipe the inside of the machine toward and away from yourself. CTT176 Wipe carefully so as not to touch any protrusions inside the machine. 4. Slide the print ca[...]

Cleaning the Exposure Glass 1. Lift the exposure glass cover. Be careful not to hold the input tray when lifting the exposure glass cover, for the tray might be damaged. 2. Clean the parts indicated with arrows with a soft damp cloth and then wipe the same parts with a dry cloth to remove any remaining moisture. CTT025 Cleaning the Exposure Glass 1[...]

Cleaning the Auto Document Feeder 1. Lift the ADF. Be careful not to hold the input tray when lifting the ADF, for the tray might be damaged. 2. Clean the parts indicated with arrows with a soft damp cloth and then wipe the same parts with a dry cloth to remove any remaining moisture. CTT026 9. Maintaining the Machine 160[...]

10. Troubleshooting Common Problems This section describes how to troubleshoot common problems that may occur while operating the machine. Problem Possible cause Solution The machine does not turn on. The power cord is not connected properly. • Make sure that the power plug is firmly inserted into the wall outlet. • Make sure that the wall outl[...]

Paper Feed Problems If the machine is operating but paper will not feed or paper jams occur frequently, check the condition of the machine and paper. Problem Solution Paper does not feed smoothly. • Use supported types of paper. See page 29 "Supported Paper". • Load paper correctly, making sure that the paper guides are properly adjus[...]

Problem Solution Paper gets wrinkles. • Paper is damp. Use paper that has been stored properly. • Paper is too thin. See page 29 "Supported Paper". • If there are gaps between the paper and the paper guides, adjust the paper guides to remove the gaps. The printed paper is curled. • Load the paper upside down in the input tray. •[...]

Removing Jammed Paper from Tray 1 1. Pull Tray 1 halfway out, and check for jammed paper. If there is jammed paper, remove it carefully. CTT030 2. Carefully slide Tray 1 back in until it stops. 3. Open the front cover, and then carefully lower it. CTT054 4. Carefully pull out the print cartridge horizontally, holding its center. CTT045 • Do not s[...]

5. Lifting the guide plate, remove the jammed paper carefully. CTT046 6. Slide the print cartridge in horizontally, and then slowly push it in all the way. Finally, push the cartridge down until it clicks into place. CTT048 7. Carefully push up the front cover until it closes. CTT055 If the error display continues to appear, perform the procedure d[...]

Removing Jammed Paper from the Bypass Tray • Since the temperature around the guide is high, wait for it to cool before checking for jammed paper. 1. If paper is jammed in the bypass tray input area, remove the jammed paper carefully. CTT034 2. Close the bypass tray. 3. Follow Steps 3 to 7 in "Removing Jammed Paper from Tray 1". If the [...]

2. Open the fusing cover. CTT079 3. Push the levers on the sides down with your thumbs. CTT080 4. Remove the jammed paper carefully. CTT066 5. Push the levers on the sides up with your thumbs. 6. Close the fusing cover. Paper Feed Problems 167[...]

7. Close the rear cover. CTT044 Removing Scanning Jams 1. Open the ADF cover. CTT038 2. Gently pull the jammed original to remove it. Be careful not to pull the original too hard, as it may tear. CTT040 10. Troubleshooting 168[...]

3. Close the ADF cover. CTT039 4. Lift the ADF, and if there is original remaining in the ADF, gently pull the jammed original to remove it. Be careful not to hold the input tray when lifting the ADF, for the tray might be damaged. CTT027 5. Close the ADF. Paper Feed Problems 169[...]

Print Quality Problems Checking the Condition of the Machine If there is a problem with the quality of printing, first check the condition of the machine. Possible Cause Solution There is a problem with the machine's location. Make sure that the machine is on a level surface. Place the machine where it will not be subject to vibration or shock[...]

Printer Problems Problem Solution An error occurs. If an error occurs when printing, change the computer or printer driver settings. • Check the printer icon name does not exceed 32 alphanumeric characters. If it does, shorten it. • Check whether other applications are operating. Close any other applications, as they may be interfering with pri[...]

Print Positions Do Not Match Display Positions If the position of items on the printed page differs from the position displayed on the computer screen, the cause may be one of the following. Possible Cause Solution Page layout settings are not configured properly. Check that the page layout settings are properly configured in the application. The p[...]

Copier Problems Problem Solution Photocopied paper is blank. The original was placed with the front and back reversed. See page 44 "Placing Originals". Copied pages are too dark or too light. Adjust the image density. Copied pages do not look the same as the originals. Select the correct scan mode according to the type of original. Black [...]

Scanner Problems Problem Solution The scanned image is dirty. • The scanning part is dirty. • Before placing originals on the exposure glass, make sure that toner or correction fluid is dry. The scanned image is distorted or out of position. The original was moved during scanning. Do not move the original during scanning. The scanned image is u[...]

Fax Problems When an error code appears on the fax journal or TX status report The table below describes the meaning of error codes that appear under "Status" on the fax journal or TX status report, and what to do when a particular error code appears. TX Status Report Error Code Solution Err:1) The line was not connected correctly. The fa[...]

Fax Journal Error Code Cause Solution 0001 The recipient’s fax machine does not support G3 standard. Select a transmission speed supported by the recipient fax machine, and resend the fax. 0071 Memory is full. Print, send, or delete the jobs stored in the memory. 0080 The recipient’s fax machine did not respond within 35 seconds. Send the fax a[...]

Problem Solution Cannot print received faxes. • Tray 1 is empty. Load paper in Tray 1. See page 35 "Loading Paper". • Tray 1 does not contain paper of the right size. Load paper of the right size in Tray 1. Faxes you sent appear spotty or dirty when received. • The exposure glass or ADF is dirty. See page 160 "Cleaning the Auto[...]

Error and Status Indicate on the Control Panel Messages on the Screen • If the "Service Call: SCXXX" appears, contact your sales or service representative. • Depending on the model you are using, some error messages may not appear. • If the "Engine Over Heat Please Wait" message appears, wait until the message disappears. [...]

Message Causes Solutions Memory Overflow Press Start or Stop Memory has reached capacity during sort copy and duplex. If several originals are still to be scanned, it is recommended to start printing now, and copy the remaining originals separately. If originals are being scanned from the ADF, remove any remaining pages from the ADF. Cannot Print F[...]

Message Causes Solutions Dial Failed The fax could not be sent. • Confirm that the fax number you dialed is correct. • Confirm that the destination is a fax machine. • Confirm that the line is not busy. • You may need to insert a pause between dial digits. Press the [ID Card Copy/On Hook Dial] key after, for example, the area code. TX Comm.[...]

Message Causes Solutions RX Memory Overflow The memory has become full or the maximum number of receivable files has been reached during fax reception. • The received fax was too large. Ask the sender to resend the document in parts as several smaller individual faxes, or to send at a lower resolution. • If an error has occurred because of a pr[...]

Message Causes Solutions Type Mismatch: Tray1 Press Start or Stop The specified paper type of the file does not match that of the paper loaded in Tray 1. Press the [Start] key to begin printing, or press the [Stop/Clear] key to cancel the job. If [Auto Continue] is set to [0 sec.], no error message appears. Scan Disconnected The USB cable or Ethern[...]

Message Causes Solutions Failed To Connect #### A connection with the FTP/ SMTP/POP3/SMB/SNTP server, or USB memory device has failed. If the problem involves the FTP/SMB server, check the [Edit Network Scan Destination] setting in Smart Organizing Monitor. If the problem involves the SMTP/POP3/ SNTP server, check the [Server Properties...] setting[...]

Message Causes Solutions Fax Job Memory Over The number of fax jobs in memory has reached the limit, so new jobs cannot be stored. Wait until pending jobs have been transmitted. No Destination Fax • No destination is registered in the selected Speed Dial. • You have attempted to redial, but there is no any redial data (history). Scanner The sel[...]

Error and Status Messages Appear on the Smart Organizing Monitor Message Causes Solutions Printer Power Off (Communication Error) • The power cable of the machine is not plugged in. • The power of the machine is not turned ON. • The USB cable or Ethernet cable is not connected. • Check the printer power cord. • Check the printer power swi[...]

Messages of the Print Cartridge Message Causes Solutions Toner Almost Empty The print cartridge is almost empty. Prepare a new print cartridge. Out of Toner The machine has run out of the toner. Replace the print cartridge. See page 155 "Replacing the Print Cartridge". 10. Troubleshooting 186[...]

Error and Status Messages Appear in the PC FAX Window Message Causes Solutions PC FAX has already been launched. Cannot launch it again. The [PC FAX] dialog box is already open. Quit PC FAX once, and then start it up again. Reached maximum number of destinations. The number of destinations specified exceeds the maximum possible. The maximum number [...]

10. Troubleshooting 188[...]

11. Appendix Notes About the Toner • Proper operation cannot be guaranteed if any third-party toner is used. • Depending on printing conditions, there are cases where the printer cannot print the number of sheets indicated in the specifications. • When operating the machine for the first time, use the print cartridge supplied with this machin[...]

Moving and Transporting the Machine This section provides cautions that you must follow when moving the machine both short and long distances. Repack the machine in its original packing materials when moving it over a long distance. • Be sure to disconnect all cables from the machine before transporting it. • The machine is a precision piece of[...]

Consumables Print Cartridge Print cartridge Average printable number of pages per cartridge *1 Black 1,500 pages, 2,600 pages *1 The printable number of pages is based on pages that are compliant with ISO/IEC 19752 with the image density set as the factory default. ISO/IEC 19752 is an international standard for measurement of printable pages, set b[...]

Specifications of the Machine This section lists the machine's specifications. General Function Specifications Configuration Desktop Print process Laser electrostatic transfer Maximum paper size for scanning using the exposure glass 216 mm × 297 mm (8.5 × 11.7 inches) Maximum paper size for scanning using the ADF 216 mm × 356 mm (8.5 × 14 [...]

150 sheets (70 g/m 2 , 19 lb.) • Bypass Tray 1 sheet (70 g/m 2 , 19 lb.) Maximum loading height 15.5 mm (0.6 inches) Paper output capacity • Output Tray 50 sheets (70 g/m 2 , 19 lb.) • Rear 1 sheet (70 g/m 2 , 19 lb.) ADF capacity 15 sheets (80 g/m 2 , 21.3 lb.) Memory 32 MB Power requirements (mainly Europe and Asia) 220-240 V, 5 A, 50/60 Hz[...]

Printer Function Specifications Printing speed (mainly Europe and Asia) 22 pages per minute (A4) (mainly North America) 23 pages per minute (Letter) Resolution 600 × 600 dpi (maximum: 1200 × 600 dpi) First print speed 10 seconds (From the completion of data processing to the completion of paper delivery) Interface • Ethernet (10BASE-T, 100BASE-[...]

(mainly Europe and Asia) 50%, 71%, 82%, 93%, 122%, 141%, 200% (mainly North America) 50%, 65%, 78%, 93%, 129%, 155%, 200% • Zoom ratio: 25% to 400% Copy quantity 99 Scanner Function Specifications Maximum scanning area (horizontal × vertical) • Exposure glass 216 × 297 mm (8.5 × 11.7 inches) • ADF 216 × 356 mm (8.5 × 14 inches) Maximum r[...]

Fax Function Specifications Access line • Public switched telephone networks (PSTN) • Private branch exchange (PBX) Transmission mode ITU-T Group 3 (G3) Scan line density 8 dots per mm × 3.85 line per mm (200 × 100 dpi) 8 dots per mm × 7.7 line per mm (200 × 200 dpi) Transmission time 3 seconds (8 dots per mm × 3.85 line per mm, 33.6 kbps,[...]

Trademarks Apple, AppleTalk, Bonjour, ColorSync, Leopard, Macintosh, Mac OS, Power Mac, Safari and TrueType are trademarks of Apple Inc., registered in the United States and other countries. Firefox ® is a registered trademark of the Mozilla Foundation. Microsoft ® , Windows ® , Windows Server ® , Windows Vista ® , and Internet Explorer ® are[...]

• The product names of Windows Server 2003 R2 are as follows: Microsoft ® Windows Server ® 2003 R2 Standard Edition Microsoft ® Windows Server ® 2003 R2 Enterprise Edition • The product names of Windows Server 2008 are as follows: Microsoft ® Windows Server ® 2008 Foundation Microsoft ® Windows Server ® 2008 Standard Microsoft ® Window[...]

INDEX 2 Sided copy ......................................................... 66 A Address book ...................................................... 122 Address book (PC FAX) ...................................... 102 ADF (Auto Document Feeder) ............................ 160 Auto mode ........................................................... 1[...]

Paper jam ........................................... 163, 166, 168 Paper mismatch ..................................................... 53 Pause/Redial key .................................................. 72 PC FAX ................................................................. 100 Placing originals ............................................[...]

[...]

EN GB EN US EN A U M143-8632 © 2013[...]