Sam4s ER-380M manual

ER-380/ ER-380M Operation and Program Manual l y T Z _ W l s l j { y v u p G j hz oG y ln pz { l y All specifications are subject to change without notice[...]

ATTENTION The product that you have purchased contains a rechargeable Ni-MH battery . This battery is recyclable. At the end of its usef ul life, under various state and local laws, it may be illegal to dispose of the battery into the municipal waste sy stem. Check with your local solid waste officials for details concerning recycling options or pr[...]

Precaution Statements Follow these safety, servicing and ESD precautions to prevent damage and to protect against potential hazards su ch as electrical shock. 1-1 Safety Precautions 1. Be sure that all built-in protective devices are replaced. Restore any missing protective shields. 2. When reinstalling the chass is and its assemblies, be sure to r[...]

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1-2 Servicing Precautions WARNING: First read the-Safety Precautions-section of this manual. If some unforeseen circumstance creates a conflict between the servicing and safety pr ecautions, always follow the safety precaution s. WARNING: An electrolytic capacitor installed with the wrong polarity might explode . 1. Servicing precautions ar e print[...]

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ER-380 / ER-380M Contents • i Contents Getting Started 1 About the ER-380 / ER- 380M ....................................... ................................ .......................... .. 1 Unpacking............................................ ................................ ................................ ...................... 2 Installing th[...]

ii • C o n t e n t s ER-380 / ER-380M Coupon on Sale (Vendor Coupon) ............................... ................................ ............. 39 Coupon on Item (Store C oupon) ............... ................................ ................................ 40 Return Merchandise Regist rations ........................................ ......[...]

ER-380 / ER-380M Contents • iii Function Key Codes ........................................ ................................ .......................... 77 RS-232 Comm unication Options ...................... ................................ ................................ ....... 78 ER-380M Second RS-232C Port Programm ing ......................[...]

iv • Contents ER-380 / ER-380M TARE...................................... ................................ .......................... ....................... 134 TAX EXEMPT ....................................................... ................................ ................. 135 TIP ...................... ................................ ....[...]

ER-380 / ER-380M Getting Starte d • 1 Getting Started About the ER-380 / ER- 380M The ER-380 / ER-380M is offered in three different versions. • The ER-380 / ER-380M features a raised 44-position keyboard with 12 NLU keys. A standard capacity of 300 PLUs and 20 Groups allows for easy item mana geme nt. ER-380 / ER-380M is an excellent low cost [...]

2 • Getting Started ER-380 / ER-380M Unpacking 1. Unpack and unwrap the cash register. 2. Located in the packing are the following items: • 1 roll of paper and paper spindle, • 2 sets of control keys, • Operation and Program Manual, 3. Remove the cardboard protectors from the cash drawer. 4. Plug the register into a grounded outlet (th ree [...]

ER-380 / ER-380M Getting Starte d • 3 2. Push the blue cap lever and then lift up to open the paper cover. l y T Z _ W l sl j { yv u p G j h z o G y l n p z {ly l y T Z _ W ls l j{ y v u p G j hz oG y l n pz { ly[...]

4 • Getting Started ER-380 / ER-380M 3. Ensure that the paper is being fed from the bottom of the roll. ly TZ _ W l sl j { y v up G j hz o G y ln p z { l y 4. Put the leading edge of the paper ov er the printer 5. Close the paper cover slowly until it locks firmly l y T Z _ W l sl j{ y v u pG j hz o G y ln p z { l y[...]

ER-380 / ER-380M Getting Starte d • 5 6. Passing the leading edge of the paper thro ugh the cutter slot. Tear off the excess paper. Replace the printer cover. l y T Z _ W l sl j{ y v u pG j h z oG y ln p z { l y ※ If you wish to use the printer to print a sale s journal or electronic journal, insert the paper into the paper take-up spool. Wind [...]

6 • Getting Started ER-380 / ER-380M Basic Features and Functions Standard Hardware • Display => LCD model: Adjustable 2 line, 20 character liquid cry stal display and ten position rear displays with a rear pop up display standard. => VFD model : Ten position front and rear displays with a rear pop up d i s p l a y s t a n d a r d . • 4[...]

ER-380 / ER-380M Getting Starte d • 7 Front Display VFD MODEL The ER-380 comes with a ten position front display. Annotations on the display wind ow include: • RPT , where a counter appears when the same ite m is multiplied or repeated. • The AMOUNT area shows the amount, i.e. price, subtotal or total. • RCPT OFF indicates when the receipt [...]

8 • Getting Started ER-380 / ER-380M Negative Entry RCPT OFF V OID SHIFT CLERK RPT AM O U N T Subtotal AM O U N T RPT RCPT OFF CLERK V OID SHIFT Numbered Error Conditions AM O U N T RPT RCPT OFF CLERK V OID SHIFT[...]

ER-380 / ER-380M Getting Starte d • 9 LCD MODEL The ER-380M come s with a liquid c rystal scr een, a llowing you to view up to 2 lines of information with up to 20 characters per line. T he display is backlit and adjustable to provide excellent visibility, regardless of lighting conditions. When the control lock is in the OFF position, the regist[...]

10 • Getting Start ed ER-380 / ER-380M Rear Display The rear display is a 10 digit florescent display th at allows your customer to monitor the transaction and view the sale total. The rear display can be lifted and turned for easy customer viewing. Rear Display Informati on Item Count The number of times an item has been repeated is displayed Am[...]

ER-380 / ER-380M Getting Started • 1 1 Error Code Table E0 SEQUENCE ERROR E1 PLU NO DAT A E2 CLERK ERROR E3 AMOUNT COUN T OVER E4 LAN TRAN E5 COMMUNICA TION ERRO R E6 TIME AND DATE E7 LIMIT OVE R E8 INACTIVE E9 XMODE ONLY E10 NONADD E11 ADDCHECK E RROR E12 CONDIMEN T ERROR E13 REQ. EAT IN E14 REQ. STOCK E15 REQ.DRAWER E16 REQ.GUE ST E17 SCALE E18[...]

12 • Getting Start ed ER-380 / ER-380M E34 INVALID FUNC TION E35 REQ. TABLE E36 REQ. PBAL E37 REQ.CHECK # E38 ONLY ONE TABL E E39 REQ. VALID PER RECEIPT PRINTER PAPER END PCO PRINTER COVER OPEN PFP SYSTEM ERROR (If this problem oc curs, call the ser vice engineer.) E43 MEMORY ALLOCA TION E RROR E44 ELECTRONIC JOURNAL FULL[...]

ER-380 / ER-380M Getting Started • 1 3 Control Lock The control lock has 7 positions, accessed with 5 keys. Each ECR is shipped with two full sets of keys. V OID P Z X REG OFF S VOID Use to void (correct) items outside of a sale. OFF The register is inoperable. REG Use for normal registrations. X Use to read register reports. Z Use to read regist[...]

14 • Getting Start ed ER-380 / ER-380M Keyboards The ER-380 / ER-380M keyboard includes 44 key positions with the default legends and key assignments as shown below. The keyboard legend sheet can be replaced by lifting the protective plastic cover. Programmable key locations are shown with a bold border. 2 6 2 3 CA NCEL 1 VOID RETURN 10 CHECK SUB[...]

ER-380 / ER-380M Getting Started • 1 5 Memory Clear CAUTION: The procedures described in this ar ea are security sensitive. Clearing all or parts of the ER-380/ER-380M memory may cause damage or loss to the program. Do not share this information with unaut horized users and d istribute the special SERVICE-Mode key only to those you may want to pe[...]

16 • Getting Start ed ER-380 / ER-380M Initial Clear CAUTION: Do not share this information with unau thorized users. Distribute the P Mode key only to those you ma y want to perf orm this function. The initial clear function allows you to exit any reg ister activity and return to a beginning or cleared state. Any transaction that is in prog ress[...]

ER-380 / ER-3 80M Operating Instructions • 1 7 Operating Instructions Function Key Descriptions Keys are listed in alphabetical order. Some of the keys described below are not included on the default keyboard. See “Function Key Assignment Programming to add or change programmable keys. Keyboard Legend Description #/NS Use as a non-add key to pr[...]

18 • Operating Instructions ER-380 / ER-380M allowe d by ent ering an a moun t before pr essing t he CHECK key. The cash drawer will open only if the amount tendered is equal to or gr eater than the total a mount of the sal e. Change issued wi ll be sub tracte d from t he cas h-in-draw er tot al. CHECK CASHING Use to exchange a check for cash. Ca[...]

ER-380 / ER-3 80M Operating Instructions • 1 9 food stam p eligible can be m ade food stamp eligible. F/S SUB Displays the amou nt of the sale that is food stamp eli gible. F/S TEND Use to tender food stam ps for eligible sales. GUEST # Use to enter the count of guests served as part of a guest ch eck. MACRO (1-10) Macro keys may be program m ed [...]

20 • Operating Instructions ER-380 / ER-380M transactions. SBTL Displays subtotal of sale including tax . Must be pressed prior to a sale discount or sale surcharge. TABLE # Tracks the current balance for a guest check or table. TARE Tares are container weights. If you are using the scale function, you can preset up to 5 diff erent tare weights. [...]

ER-380 / ER-3 80M Operating Instructions • 2 1 Clerk Sign-On/Sign-Off See "System Option Programming” to review your cl e rk options: • System option #2 allows you to select direct or code entry sign on and/or stay - down or po p-up opera tion. Depending on how your machine has been programmed, sign-on will take place only at the beginni[...]

22 • Operating Instructions ER-380 / ER-380M Receipt On and Off 1. Turn th e control lock to the X position. 2. To turn the receipt off , enter 9 9 , press the SBTL key. Enter 1, press CASH . 1 SBTL 9 9 CA SH 3. To turn the receipt on , enter 9 9 , press the SBTL key. Enter 0, press CASH . 0 SBTL 9 9 CA SH[...]

ER-380 / ER-3 80M Operating Instructions • 2 3 Item Registrations All regi stration s on ER-380 / ER-380M are made into open or preset PLUs. • In place of traditional PLU keys, so me PLUs are located directly on the keyboard . • When more items or categorie s are needed than the number of PLUs available on the keyboard, registrations can be i[...]

24 • Operating Instructions ER-380 / ER-380M Open Keyboard PLU Entry 1. Enter an amount on the numberpad. Do not use the decimal key. For example, for $2.99, enter: 2 9 9 2. Press a PLU key. For example, press PLU 1 : 1 THANK-YOU CALL AGAIN DATE 01/15/2003 WED TIME 08:33 PLU1 T1 $2.99 TAX1 $0.18 TOTAL $3.17 CASH $3.17 CLERK 1 No.000011 00001 Pres[...]

ER-380 / ER-3 80M Operating Instructions • 2 5 Keyboard PLU Repeat Entry Open or preset price PLUs can be repeated as many times as necessary by pressing the same PLU again. The number of tim es the item is repeated is shown on the display. 1. Enter a n amou nt on the number pad. Do not use the decimal key. For example, for $2.99, en ter: 2 9 9 2[...]

26 • Operating Instructions ER-380 / ER-380M Keyboard PLU Multiplication When several of the same items are to be entered into the same PLU, you can use multiplication. You can enter a quantity (1 to 999.9 99) using the X/TIME key. You can multiply open or preset PLUs. 1. Enter the quantity of items being purchased, and then press the X/TIME key.[...]

ER-380 / ER-3 80M Operating Instructions • 2 7 Keyboard PLU Multiplica tion with Decimal Point If you are selling items by weight, or if you are selling yard goods, you can multiply a fracti on of a unit . 1. Enter the amount with the decimal point, and then press the X/TIM E key. For example, for 3.75 pounds of produce, enter: 5 X/TIME 3 7 . 2. [...]

28 • Operating Instructions ER-380 / ER-380M Split Pricing (Ke yboard PLU) When items are priced in groups, i.e. 3 for $1.0 0, you can enter the quantity purchased and let the register calculate the correct price. 1. Enter the quantity purchased, and then press the X/TIME key. For exam ple, enter: 2 X/TIME 2. Enter the quantity of the group price[...]

ER-380 / ER-3 80M Operating Instructions • 2 9 Single Item Key board PLU Immediately after registration Single Item PL Us automatically total as a cash sale. Use single item PLUs for speedy one item sales. For example if you are selling admission tickets, and all ticket sales are one item sales, you can use an open or preset PLU. After each regis[...]

30 • Operating Instructions ER-380 / ER-380M Open Code Entry PLU If the PRESET status of a PLU is set to N (no), the PLU will operate as an open PLU. See "PLU Programming" in the "Program Mode Programming" chapter to program PLU descri ptors and opti ons. 1. Enter the PLU number; press the PLU key. For example, enter: 2 PLU 2.[...]

ER-380 / ER-3 80M Operating Instructions • 3 1 Code Entry PLU Multiplication When several of the same items are to be entered into the sam e PLU, you can use multiplication. You can enter a quantity (1 to 999.999) using the X/TI ME key. Y ou ca n multiply open or p reset PLUs. 1. Enter the quantity of items being purchased, and then press the X/T[...]

32 • Operating Instructions ER-380 / ER-380M Code Entry PLU Multiplicat ion with Decimal Point If you are selling items by weight, or if you are selling yard good s, you can multiply a fractio n of a unit. 1. Enter the quantity with the decimal point, and then press the X/TI ME key. For example, for 3.75 pounds o f produce, enter: 5 X/TIME 3 7 . [...]

ER-380 / ER-3 80M Operating Instructions • 3 3 Modifier Key Pressing a modifier key alters the next PLU r egistered, either by changing the code number of the PLU so that a different item is registered, or by just adding the modifier descriptor and registering the same PLU. See "Modifier 1- 5" in the "Program Mode Programm ing"[...]

34 • Operating Instructions ER-380 / ER-380M Price Level Key If you choose to use the price level feature, you must allocate memory for each level. See "Memory Allocation" in the "Service Mode Pr ogramming" chapter. Note that the default program selects one price level. You must al so place price level keys on the keyb oard. S[...]

ER-380 / ER-3 80M Operating Instructions • 3 5 Promo The PROMO key allows you to account for promotional item s, as in "buy two, get one free". Pressing this key w ill rem ove an item's cost from the sale, and the promo it em will not be added to the PLU sales total, but it is added to the item sales counter. If stock (inventory) r[...]

36 • Operating Instructions ER-380 / ER-380M Waste The WASTE key allow s control of inventory by accounting for items that must be removed from stock due to spoilage, b reakage or mistakes. Press the WASTE key before entering wasted items, and then pr ess the WASTE key again to finalize. The WASTE key ma y be under manager control, requiring th e[...]

ER-380 / ER-3 80M Operating Instructions • 3 7 Percent Key Operations A total of five % functions are available. %1 and %2 are located on the default keyboard. Your keyboard may be different. More or less % keys may be lo cated on the keyboard, or they may be located on one of the function look up menu keys. Each fu nction is individua lly progra[...]

38 • Operating Instructions ER-380 / ER-380M Enter a Perc ent Discount on an Item You can also operate the percentage functions by entering the percentage of the discount or surcharge. You can enter a fractional percentage up two 3 digits beyond the decimal (i.e. 99.999%) if necessary. 1. Register the discounted item. 2. Enter the percentage. If [...]

ER-380 / ER-3 80M Operating Instructions • 3 9 Coupon on Sale (Vendor Coupon) When programmed as "am ount", "sale", "open" and "negative", a % key will perf orm a coupon against a sale (or vendor coupon.) Also, dependin g upon programming: • You may be allowed to enter only one coupon in a sale, after the[...]

40 • Operating Instructions ER-380 / ER-380M Coupon on Item (Store Coupon) When programmed as "amount", "item", "open" and "negative", a % key will perfo rm a coupon against an item (or store coupon.) In this case, you must press the PLU (or enter the PLU number) of the PLU you wish the coup on to be subtra[...]

ER-380 / ER-3 80M Operating Instructions • 4 1 Return Merchandise Registrations If you wis h to return or refu nd an item press RETURN , then re-enter any item. You can return merchandise as part of a sale, or you can return merchandise as a separate transaction and return cash to the customer. 1. Press RETURN : RETURN 2. Enter the price of the i[...]

42 • Operating Instructions ER-380 / ER-380M Voids and Corrections Error Correc tion (Void Last Item) This function corrects the last item entered. 1. Register the item you wish to sell. 2. Press the ERROR CORR key: ERROR CORR THANK-YOU CALL AGAIN DATE 01/15/2003 WED TIME 08:33 PLU1 T1 $2 29 PLU2 $1.29 ERR CORR ------------ ----------- PLU2 -1.29[...]

ER-380 / ER-3 80M Operating Instructions • 4 3 Cancel The CANCEL key allows y ou to stop any transactio n. Any thing registered within the transaction before the CANC EL key is pressed is automatically corrected. The CANCEL key can be inactivated through prog ramming, see "Function Key Programming" in the "Program Mode Programming&[...]

44 • Operating Instructions ER-380 / ER-380M No Sale Operations Open Drawer The #/NO SA LE key will open the cash drawer when you have not already started a transaction. The no sale function can be dis abled or placed under manager control through programming, see "Function Key Programming" in the "Program Mode Programming" ch[...]

ER-380 / ER-3 80M Operating Instructions • 4 5 Received On Account Operations You can use one of the received on account functions ( RA1 - RA3 ) to accept cash or checks into the cash drawer when you are no t actually selling merchandise. For example, use received on account to accept payments for previously sold merchandise, or record loans to t[...]

46 • Operating Instructions ER-380 / ER-380M Paid Out Operations You can use the paid out function ( PO1-PO3) to track cash or checks paid out or to record loans from the cash drawer. 1. Press one of the paid out key s ( PO1 - PO3) PO1 2. Enter the am ount of c ash paid out, pr ess CASH . CA SH 0 0 0 1 3. Enter t he check amount paid out, and pre[...]

ER-380 / ER-3 80M Operating Instructions • 4 7 Subtotaling a Sale 1. Regis ter the items you wish to s ell. 2. Press SBTL . The subtotal will di splay with the message "Sub" indicated on the rear display. SBT L The subtotal can be printed if the system option is set. See "Print Option Programming" in the "Program Mode Pro[...]

48 • Operating Instructions ER-380 / ER-380M Totaling and Tendering There are ten tender functions available to categorize sales. CASH and CHECK are individual keys on th e keyboard Totaling a Cash Sale 1. Register the items you wish to sell. 2. To total a cash sale, press CASH : CA SH 3. The display will indicate the total amount of the cash sal[...]

ER-380 / ER-3 80M Operating Instructions • 4 9 Tendering a Ca sh Sale 1. Regis ter the items you wish to s ell. 2. Enter the amount tendered by th e customer. For example, for $20.00 enter: 0 0 0 2 3. Press CASH : CA SH 4. The display will indicate the total amount of the cash tendered and the change due, if any. THANK-YOU CALL AGAIN DATE 01/15/2[...]

50 • Operating Instructions ER-380 / ER-380M Totaling a Charge Sale Use the charge keys to track charge or credit card sales. See "Function Key Programming" in the "Program Mode Programming" chapter to change the descriptors for the charge tender functions. For example, you can use CHARGE 1 to track Visa card sales. The descri[...]

ER-380 / ER-3 80M Operating Instructions • 5 1 Tendering a Cha rge Sale Tendering a charge sale may or may not be allowed. See "Function Key Programming" in the "Program Mode Programming" chapter to set tendering options for the charge keys, i.e. whether to allow over tend ering or to enforce tendering. 1. Regis ter the items [...]

52 • Operating Instructions ER-380 / ER-380M Check Cashing Check cashing means exchanging cash for a check. If you wish to cash checks, y ou must place a CHKCASH key on the keyboard. See "Function Key Assignment" in the "Program Mode Programming" chapter . 1. Enter the amount of the check tendered by the customer. For example,[...]

ER-380 / ER-3 80M Operating Instructions • 5 3 Split Tender Split tendering is payi ng for one transaction by more than one payment method. For example, a $20.00 sale could be split so $10.00 is paid in cash, and th e remaining $10.00 is paid by a check. If necessary, you can make several different payments. 1. Regis ter the items you wish to s e[...]

54 • Operating Instructions ER-380 / ER-380M Post Tender Post tendering means computing change after the sale has been totaled and the drawer is open. This feature is useful when a customer changes the amount of the tender or when a "quick change artist" confuses a clerk. Normally, th is function is no t allowed. If you wish to allow po[...]

ER-380 / ER-3 80M Operating Instructions • 5 5 Currency Conversion If you normally accept currency from neighboring nation s, you can program to conv ert the subtotal of a sale to the equivalent cost in t he foreig n currency. You can set up four separate conversion functions for different fo reign currencies. To do this, you n eed to program the[...]

56 • Operating Instructions ER-380 / ER-380M Table Management and Clerk Interrupt Operations Overview The ER-380 / ER-380M can employ a manual previous balance, hard check, or soft check system. (You must select hard or soft check posting in memory allocation programming - the default selection is soft.) There are two methods in ER-380 / ER-380M [...]

ER-380 / ER-3 80M Operating Instructions • 5 7 Soft Check Opening a Soft Check 1. Enter the number of the guest check, press the CHECK # key: CHECK# 3 1 2 or, press the CHECK # key to automatically assign a check: CHECK# 2. If required, enter the table number and press the TABLE key: TA BLE 3 3. If required, enter the number of guests and press t[...]

58 • Operating Instructions ER-380 / ER-380M Adding to a Soft Check 1. Enter the number of the guest check, press the CHECK # key : CHECK# 3 1 2 or, if you entered a table number, enter the table number and press the TABLE key: TA BLE 3 2. Register the next items you wish to sell. 3. To total the posting, press SERVICE : SERVIC E Receipt Example:[...]

ER-380 / ER-3 80M Operating Instructions • 5 9 Paying a Soft Check 1. Enter the number of the guest check, press the CHECK # key: CHECK# 3 1 2 or, if you entered a table number, enter the table number and press the TABLE key: TA BLE 3 2. If necessary, add additional items. If you wish to add a tip, press SBTL , then enter the tip amount and press[...]

60 • Operating Instructions ER-380 / ER-380M Hard Check Opening a Hard Check 1. Enter the number of the guest check, press the CHECK # key : CHECK# 3 1 2 or, pres s the CH ECK # key to automatically assign a check: CHECK# 2. If required, enter the table number and press the TABLE key: TA BLE 3 3. If required, enter the number of guests and press [...]

ER-380 / ER-3 80M Operating Instructions • 6 1 Adding to a Hard Check 1. Enter the number of the guest check, press the CHECK # key: CHECK# 3 1 2 or, if you entered a table number, enter the table number and press the TABLE key: TA BLE 3 2. Register th e next items you wish to sell. 3. To total the posting, pre ss SERVICE : SERVIC E Receipt Examp[...]

62 • Operating Instructions ER-380 / ER-380M Paying a Hard Check 1. Enter the number of the guest check, press the CHECK # key : CHECK# 3 1 2 or, if you entered a table number, enter the table number and press the TABLE key: TA BLE 3 2. If necessary, ad d additional items. If you wish to add a tip, press SBTL , then enter the tip amount and press[...]

ER-380 / ER-3 80M Operating Instructions • 6 3 Direct Scale Entry Place a product on the scale and access the SCALE function to display the weight on th e cash register. Then make the appropriate entry; the PLU must have "scaleable" status. 1. Place an item on the scale. 2. Press the SCALE key. SCA LE 3. Note that th e weight is display[...]

64 • Operating Instructions ER-380 / ER-380M Automatic Scale Entry Place a product on the scale and make the appropriate PLU entry. The PLU must be set with "auto scale status". 1. Place an item on the scale. 2. Press a PLU key, if the item is a preset item, or enter the price per pound on the numberpad. Do not use the decimal key. For [...]

ER-380 / ER-3 80M Operating Instructions • 6 5 Manual Tare Weight Entr y 1. Place an item on the scale. 2. Enter the manua l tare number, 5 . Press the TARE key: 5 TA RE 3. Enter the weight of the tare, for example, enter .01 , press the tare key: 1 TA RE . 0 4. Press the S CALE key. SCA LE 5. Note that the weight, less the tare weight, is displa[...]

66 • Operating Instructions ER-380 / ER-380M Manual Weight Entry Operators can make manual weight entries if the item has been programm ed to accept them. You must use the decima l key to enter fractional manual weights. 1. Place an item on the scale. 2. Enter the weight using the decimal key for fractional weig hts. Press th e SCALE key: 1 . 5 S[...]

ER-380 / ER-380M X Mode • 6 7 X Mode Introduction All Management Functions t ake place with the control lock in the X positi on. In th is way only those with the correct key w ill have access to these f unctions. Some register operations may be programmed to require the control lock in the X position in order to operate. All reports require a key[...]

68 • X Mode ER-380 / ER-380M X Reports System reports are divided into two basic categories: • X reports, which read totals wi thout resetting • Z reports, which read totals and re set them to zero Most reports are available in both categories. Some reports, such as the Cash-in-Drawer report and the From-To PLU r eport are available only as X[...]

ER-380 / ER-380M X Mode • 6 9 Report Table Report Type Report Number Report Mode Control Lock Position Key Sequence 1 X X 1 – SBTL Z Z 1 – SBTL X2 X 201 – SBTL Financial Z2 Z 201 – SBTL 2 X X 2 – SBTL Z Z 2 – SBTL X2 X 202 – SBTL Time Z2 Z 202 – SBTL 3 X X 3 – SBTL Z Z 3 – SBTL X2 X 203 – SBTL All PLU Z2 Z 203 – SBTL 4 X X[...]

70 • X Mode ER-380 / ER-380M PRINT EJ % 304 X X 304 -SBTL PRINT EJ RA/PO 305 X X 305 - SBTL PRINT EJ RETURN 306 X X 306 -SBTL PRINT EJ EC/VOID 307 X X 307 -SBTL PRINT EJ NO SALE 308 X X 308 -SBTL PRINT EJ CANCEL 309 X X 309 –SBTL PRINT EJ BY CLERK 401 – 15 X X/Z 401-415 (depends on Max Clerk)-SBTL EJ RESET 399 Z Z 399- SBTL[...]

ER-380 / ER-380M X Mode • 7 1 Cash Declaration If compulsory cash d eclaration is required, y ou must declare the count of the cash drawer prior to taking X or Z financial and clerk reports. You can enter the cash drawer total in one step, or to facilitate the counting of the cash drawer, you can enter each ty pe of bill/coin and checks separatel[...]

72 • Serv ice Mode Progra mming ER-380 / ER -380M Service Mode Programming Overview The following procedures are done from the Service Mode menu: • Clear all totals • Clear gran d total • Clear PLU file • EPROM In formation • Memory Allocation • Assign ment of functions to keyboard lo cations • RS 232C Port 1 Options • ER-38 0M Se[...]

ER-380 / ER-380M Service Mode Programmin g • 7 3 Memory Allocation Scan 1.Turn the control lock to th e S position to scan the allocated memory. 2. Enter 60 , press the SBTL key. 0 SBTL 6 3.Press CASH key CA SH Pc Online Mode In ER-380 / ER-380M , there are no special commands to enter PC Online Mode. When you wa nt to ent er PC Onli ne m ode, al[...]

74 • Serv ice Mode Progra mming ER-380 / ER -380M Memory Allocation 1. Turn the control lock to the S position . 2. To Allo cate Memory, enter 60 , and then press the SBTL key. 0 SBTL 6 3. Refer to the chart below. Enter the index number and press the X/TIME key. X X/T IM E X MEMORY ITEM 1 PLU 2 CLERK 3 GROUP 4 CHECK# 5 SOFT CHECK LINE 6 CH ECK T[...]

ER-380 / ER-380M Service Mode Programmin g • 7 5 Clear Total 1.Turn the control lock to the S position . 2.To Reset Total, enter 20 , and then press the SBTL key. 0 SBTL 2 Clear Grand Total 1.Turn the control lock to the S position . 2. To Reset Grand Total, enter 30 , and then press the SBTL key. 0 SBTL 3 Clear PLU File 1.Turn the control lock t[...]

76 • Serv ice Mode Progra mming ER-380 / ER -380M Function Key Assignment Programming Function keys may be relo cated, inactivated or changed with this program. For example, you may wish to p lace functions, such as PREVIOUS BALANCE and SERVICE that are not placed on the default keyboard. Or perhaps, y ou may wish to remove a function, such as CA[...]

ER-380 / ER-380M Service Mode Programmin g • 7 7 Function Key Codes C ode Function Code Function C ode Function C ode Function 1 NLU 1 37 CHARGE 1 63 LEVEL 1 89 REC ON ACCT 2 12 NLU 12 38 CHARGE 2 64 LEVEL 2 90 REC ON ACCT 3 13 RESERVED 39 CHARGE 3 65 MACRO 1 91 SBTL 14 RESERVED 40 CHARGE 4 66 MACRO 2 92 SCALE 15 Numeric 1 41 CHARGE 5 67 MACRO 3 [...]

78 • Serv ice Mode Progra mming ER-380 / ER -380M RS-232 Communication Options You must define the device that is attached to the RS-232C communications port, and the options for the device. 1. Turn th e control lock to the S position. 2. Enter 8 0 and press the SBTL key. 3. Refer to the chart RS-232C optio n chart that follows and enter the numb[...]

ER-380 / ER-380M Service Mode Programmin g • 7 9 N1 OPTION N2 VALUE 8 EFT 9 POLE 6 Initial Feeding Line KP 0 - 20 7 End Fe eding Li ne KP 0 - 20 8 Initial Feeding Line Slip 0 - 20 9 Print Line On Guest Check 0 - 50 0 NCI 10 Scale Type 1 CAS 0 NONE 1 SAMSUN G SRP-100 2 SRP-250 3 SRP-300 4 SRP-350 5 CITIZE N3550 6 CITIZEN810 7 CITIZEN230 8 EPSON TM[...]

80 • Serv ice Mode Progra mming ER-380 / ER -380M ER-380M Second RS-232 C Port Programming The ER-380M includes a standard second RS-232C port. The second port is set in the same manner as the first, using program 81: 1. Turn th e control lock to the S position. 2. Enter 8 1 and press the SBTL key. 3. Refer to the chart RS-232C option chart abov [...]

ER-380 / ER-380M Program Mode Programmin g • 8 1 Program Mode Programming Default Programming • All keyboard PLUs are nontax able and open, without entry limits by default status programming of "00000000". • All system options are set to 0 in default pro gramming, unless otherwise noted. Change only the optio ns that will deviate fr[...]

82 • Progra m Mode Pr ogram ming ER-38 0 / ER-3 80M Descriptor Code Method CHAR Ç ü é â ä à å ç ê ë CODE 001 002 003 004 005 006 007 008 009 010 CHAR è ï î ì Ä Å É æ Æ ô CODE 011 012 013 014 015 016 017 018 019 020 CHAR ö ò û ù ÿ Ö Ü ¢ £ ¥ CODE 021 022 023 024 0250 026 027 028 029 030 CHAR € SPACE ! " # $ %&am[...]

ER-380 / ER-380M Program Mode Programmin g • 8 3 Tax Programming The ER-380 / ER-380M has the capability to suppo rt four separate taxes. Taxes can be calculated as either a straight percentage rate of between .001% and 99.99 9%, or a 60 break point tax table. Each tax may be either an add-on tax (added to th e cost of a taxable item), or a value[...]

84 • Progra m Mode Pr ogram ming ER-38 0 / ER-3 80M 4. Enter 0 here for all taxes, unless if you are programming tax 4 as a Canadian GST. If tax 4 is a Canadian GST, enter the sum of the options below: OPTION VALUE = SUM GST (ta x 4) is ta xable by rate 1? Yes = 1 No = 0 GST (ta x 4) is ta xable by rate 2? Yes = 2 No = 0 GST (ta x 4) is ta xable [...]

ER-380 / ER-380M Program Mode Programmin g • 8 5 PLU Programming All PLUs, whether they are registered by pressing a PLU key on the keyboard, or by entering the PLU n umber and pres sing the PLU key, have the sam e programmi ng optio ns. These options are set through separate programs: • Program 100 – PLU Status Programming determi nes whethe[...]

86 • Progra m Mode Pr ogram ming ER-38 0 / ER-3 80M Program 100 - PLU Status Pr ogramming 1. Turn th e control lock to the P position. 2. To begin the program, enter 1 0 0 , press the SBTL key . 0 SBTL 0 1 3. Select the PLU or PLUs you wish to program in one of the following ways: • Press a PLU key on the keyboard, or PLU • Press the first PL[...]

ER-380 / ER-380M Program Mode Programmin g • 8 7 PLU Status Chart Address P r o g r a m O p t i o n Value = Sum PLU is preset? Yes = 0 No = 1 PLU is override preset ? Yes = 0 No = 2 N1 PLU is taxable by rate 1? Yes = 4 No = 0 PLU is taxable by rate 2? Yes = 1 No = 0 PLU is taxable by rate 3? Yes = 2 No = 0 N2 PLU is taxable by rate 4? Yes = 4 No [...]

88 • Progra m Mode Pr ogram ming ER-38 0 / ER-3 80M Address P r o g r a m O p t i o n Value = Sum PLU counte r is not reset when a PLU Z report is done? Yes = 1 No = 0 N9 PLU is preset override in MGR contro l? Yes = 2 No = 0[...]

ER-380 / ER-380M Program Mode Programmin g • 8 9 Program 110 - PLU Auto Tare Programming 1. Turn the control lock to the P position . 2. To beg in the pr ogram , enter 1 1 0 , press the SBTL key 0 SBT L 1 1 3. Sele ct the P LU or PLUs y ou wish t o program in one of the foll owing ways : Pre ss on t he keyboar d, or PLU Press the first PLU keys t[...]

90 • Progra m Mode Pr ogram ming ER-38 0 / ER-3 80M Program 150 - PLU Gr oup Assignment Each PLU may report to any three of 20 group s. Group totals appear on reports, so that you can track sales of different types of items. A group can also be u sed to designate items that are to print on an optional kitchen pr inter. Note: The PLU will report t[...]

ER-380 / ER-380M Program Mode Programmin g • 9 1 Program 200 - PLU Price/HALO Progra mming If a PLU is open, set the HALO (high amount lock out) here. If a PLU is preset set the preset price here. If a PLU is set with gallonage status, enter the price per gallon h ere. (Enter price per gallon in ten ths of a pe nny, i.e. 1299 for $1.29 9 /10 per [...]

92 • Progra m Mode Pr ogram ming ER-38 0 / ER-3 80M Program 250 - PLU Stoc k Amount Programming With this program, you can you can add stock to the PLU sales counters f or PLUs you have design ated as stock keeping PLUs. See “Program 100 – PLU Status Programming”. The stock number set here can be the amount of stock that is being added to t[...]

ER-380 / ER-380M Program Mode Programmin g • 9 3 Program 300 - PLU Description Progr amming Program descriptors by entering three digit alpha character codes. 1. Turn the control lock to the P position 2. To begin the pro gram, enter 3 0 0 , press the SBTL key. 0 SBT L 0 3 3. Select the PLU you wish to program in one of the following ways: • Pr[...]

94 • Progra m Mode Pr ogram ming ER-38 0 / ER-3 80M Program 350 - PLU Link Programming PLU link programming allows you to link a PLU to another PLU, so that registration of the first PLU will automaticall y trigger registration of the linked PL U. For example, you may wi sh to link a bottle deposit with the sale of bev erages, or you may wish to [...]

ER-380 / ER-380M Program Mode Programmin g • 9 5 Program 400 – PLU Dele te Programming NOTE: To delete a PLU, all totals for the PLU must be cleared from Z reports (including Stock and PLU reports.) 1. Turn the control lock to the P position. 2. To begin the pro gram, enter 4 0 0 , press the SBTL key. 0 SBT L 0 4 3. Select the PLU or PLUs you w[...]

96 • Progra m Mode Pr ogram ming ER-38 0 / ER-3 80M Program 450 - PLU MIX & MATCH Pr ogramming 1. Turn the control lock to the P position. 2. To b egin the program, enter 4 5 0 , press the SBTL key. 0 SBT L 5 4 3. Select the PLU you wish to prog ram in one of the following way s: • Press a PLU key on the keyboard, or PLU • Press the first[...]

ER-380 / ER-380M Program Mode Programmin g • 9 7 System Option Programming Refer to the “System Option Table” to review the system options. Read each option carefu lly to determine if you wish to make any changes. NOTE: Because after clearing mem ory all option s settings are automatically set to 0, and because your most likely option selecti[...]

98 • Progra m Mode Pr ogram ming ER-38 0 / ER-3 80M System Option Table Address SYSTEM O PTION VALUE = SUM Beeper is active? Yes = 0 No = 1 1 % is not to affect net sale? Yes = 2 No = 0 Direct en try = 0 2 Clerk sign on method is: C o d e e n t r y = 1 Pop-up = 1 3 Clerks are: S t a y d o w n = 0 Drawer needs to be sh ut to operate? Yes = 0 No = [...]

ER-380 / ER-380M Program Mode Programmin g • 9 9 A d d r e s s SYSTEM OPTION VALUE = SUM Round up a t 0.005 = 0(default) Alway s round up = 1 12 Percentage and Tax calculations will: Alway s round down = 2 Round up a t 0.005 = 0(default) Alway s round up = 1 13 Split price calculations will: Alway s round down = 2 Com pulsory Eat in T-out D-thr u[...]

100 • Program Mode Programming ER-380 / ER-380M Address SYSTEM O PTION VALUE = SUM Allow Sw edish rou nd on subtot al? Yes = 4 No = 0 Allow ro unding on ca sh? Yes = 1 No = 0 22 Allow Z s tock re port? Yes = 0 No = 2 E n t e r = 1 23 Training m ode E x i t = 0 Enable Electronic Journ al? Yes = 1 No = 0 Prompt operator when Electron ic Journal is [...]

ER-380 / ER-380M Program Mode Programming • 101 Print Option Programming Refer to the “Print Option Table” to review the prin t options. Read each option carefully to determine if you wish to make any changes. NOTE: Because after clearing mem ory all option s settings are automatically set to 0, and because your most likely option selections [...]

102 • Program Mode Programming ER-380 / ER-380M Print Option Table Address P R I N T O P T I O N V A L U E = S U M Print media total on clerk report? Yes = 1 No = 0 1 Print tax symbol? Yes = 0 No = 2 Void/Return to tals will print on the Financial report? Yes = 0 No = 1 2 Audaction total will print on the Financial repo rt? Yes = 2 No = 0 Skip me[...]

ER-380 / ER-380M Program Mode Programming • 103 A d d r e s s PRINT OPTION VA LUE = SUM Print Gross total on the X Financial rep ort? Yes = 0 No = 1 10 Print Gr oss tota l on the Z Financ ial rep ort? Yes = 0 No = 2 Print the subtotal without tax on the r eceipt? Yes = 1 No = 0 C o m b i n e d = 2 11 Tax am ount to pri nt on receipt is: I t e m i[...]

104 • Program Mode Programming ER-380 / ER-380M Address P R I N T O P T I O N V A L U E = S U M Print preamble message on the guest check? Yes = 1 No = 0 22 Print pos tambl e me ssage on t he guest check? Yes = 2 No = 0 Print average items per customer on the Financial report? Yes = 0 No = 1 23 Print average sales per customer on the Financial re[...]

ER-380 / ER-380M Program Mode Programming • 105 NOTE 1: Print Option# 8 - Users outside of th e USA can designate a different currency symbol. To select a different symbol enter three digit alpha character codes. NOTE 2: Print Option# 14,15,16,17 - If you are using the currency conversion feature, you can select the appropriate symbol for each fo[...]

106 • Program Mode Programming ER-380 / ER-380M Function Key Programming Three programs are used to pr ogram function keys: • Program 70 - is used to set each keys individu al options • Program 80 - is use d to program a 18 character alpha numeric descriptor • Program 90 - is use d to set a high am ount limi t (HALO) In this chapter you wil[...]

ER-380 / ER-380M Program Mode Programming • 107 Program 70 - Function Key Options Use Program 70 to set options for function keys. Because of the differences inh erent in function keys, individual options will be different. See the sp ecific instructions for each key in this chapter to f ind the options for each k ey. 1. Turn the control lock to [...]

108 • Program Mode Programming ER-380 / ER-380M Program 80 - Function Key Descriptor Program descriptors by entering three digit alpha character codes. 1. Turn th e control lock to the P position. 2. To begin the program, enter 8 0 , press the SBTL key. 0 SBTL 8 3. Enter up to 18 three-character codes FUNCTION KEY 4. To program additional functio[...]

ER-380 / ER-380M Program Mode Programming • 109 Program 90 - Function Key HALO Use Program 90 to program a high amount lock out (HALO) fo r a function key. Only specific keys require this program. For example, you can set a HALO for the CASH , CHECK or CHARGE key s. Refer to the specific function key pr ogramming information in this chapter to de[...]

110 • Program Mode Programming ER-380 / ER-380M ADD CHECK Options - Program 70 A DD CEHCK CA SH Repeat for another function k e y N1 SBT L 0 7 N2 N3 Address O P T I O N V A L U E = S U M Key is inactive? Yes = 1 No = 0 Compul sory be fore te ndering? Yes = 2 No = 0 N1 Advance t he consec utive # when this functi on is used? Yes = 0 No = 4 Delete [...]

ER-380 / ER-380M Program Mode Programming • 111 CANCEL Options - Program 70 CA NCEL CASH Repeat for another function k e y N1 SBTL 0 7 A d d r e s s OPTION VALUE = SUM Key is inactive? Yes = 1 No = 0 Key is active in X control lock position only? Yes = 2 No = 0 N1 Valida tion i s comp ulsory? Yes = 4 No = 0 Descriptor - Refer to “Program 80 –[...]

112 • Program Mode Programming ER-380 / ER-380M CASH Options - Program 70 CA SH CA SH N1 SBTL 0 7 N2 N3 Repeat for another function k ey Address O P T I O N V A L U E = S U M Amount tender i s comp ulsory? Yes = 1 No = 0 Allow over tendering and u nder tendering in X control lock posit ion onl y? Yes = 2 No = 0 N1 Disabl e under te ndering? Yes =[...]

ER-380 / ER-380M Program Mode Programming • 113 CHARGE1-8 CHA RGE CASH Repeat for another function ke y N1 SBTL 0 7 N2 N3 N4 N5 A d d r e s s OPTION VALUE = SUM Amount tender is com pulsory ? Yes = 1 No = 0 Allow ove r tende ring and un der tende ring in X control lock posi tion onl y? Yes = 2 No = 0 N1 Disabl e under t enderin g? Ye s = 4 No = 0[...]

114 • Program Mode Programming ER-380 / ER-380M CHECK Options - Program 70 CHECK CA SH Repeat for another function k e y N1 SBTL 0 7 N2 N3 N4 Address O P T I O N V A L U E = S U M Amount tender i s comp ulsory? Yes = 1 No = 0 Allow over tendering and u nder tendering in X control lock posit ion onl y? Yes = 2 No = 0 N1 Disabl e under te ndering? [...]

ER-380 / ER-380M Program Mode Programming • 115 CHECK CASHING Options - Program 70 CHECK CA SH CASH N1 SBTL 0 7 Repeat for another function key A d d r e s s OPTION VALUE = SUM Key is inactive? Yes = 1 No = 0 Key is active in X control lock position only? Yes = 2 No = 0 N1 Valida tion i s comp ulsory? Yes = 4 No = 0 Descriptor - Refer to “Progr[...]

116 • Program Mode Programming ER-380 / ER-380M CHECK ENDORSEMENT Options - Program 70 CHECK ENDORS E CA SH Repeat for another functi on ke y N1 SBTL 0 7 N2 Address O P T I O N V A L U E = S U M Key is inactive? Yes = 1 No = 0 Print the amount of the check and endor sement message? Yes = 2 No = 0 N1 Print date? Yes = 4 No = 0 Print time? Yes = 1 [...]

ER-380 / ER-380M Program Mode Programming • 117 CHECK # Options - Program 70 CHECK# CASH Repeat for another functi on ke y N1 SBT L 0 7 N2 N3 N4 A d d r e s s OPTION VALUE = SUM Key is inactive? Yes = 1 No = 0 Require d at Sta rt of Sa le? Yes = 2 No = 0 N1 Opening clerk has exclu sive access? Yes = 4 No = 0 Check track # and balan ce will print [...]

118 • Program Mode Programming ER-380 / ER-380M CURRENCY CONVERSION Currency Conversion Rate - Program 90 1. Turn th e control lock to the P position. 2. To begin the program, enter 9 0 , press the SBTL key. 0 SBTL 9 3. Enter the exchange rate of up to 7 digits (do not enter the decimal point), and then enter a number from 0 to 7 to in dicate the[...]

ER-380 / ER-380M Program Mode Programming • 119 DRIVE THRU / EAT IN / TAKE OUT Options - Program 70 DRIVE THRU CA SH N1 SB TL 0 7 N2 Repeat for another functi on ke y EA T IN CASH N1 SBTL 0 7 N2 Repeat for another functi on key TAKE OUT CA SH N1 SBTL 0 7 N2 Repeat for another functi on key A d d r e s s OPTION VALUE = SUM Exempt tax 1? Yes = 1 No[...]

120 • Program Mode Programming ER-380 / ER-380M ERROR CORRECT Options - Program 70 ERROR CORRECT CA SH Repeat for another functi on ke y N1 SBTL 0 7 Address O P T I O N V A L U E = S U M Key is inactive? Yes = 1 No = 0 Key is active in X control lock position only? Yes = 2 No = 0 N1 Validation is compulsory? Yes = 4 No = 0 Descriptor - Refer to ?[...]

ER-380 / ER-380M Program Mode Programming • 121 F/S TEND Options - Program 70 F/S TEND CASH Repeat for another function k e y N1 SBT L 0 7 N2 N3 A d d r e s s OPTION VALUE = SUM Exempt tax 1? Yes = 1 No = 0 Exempt tax 2? Yes = 2 No = 0 N1 Exempt tax 3? Yes = 4 No = 0 Exempt tax 4? Yes = 1 No = 0 The tender is allowed in any amount? Yes = 2 No = 0[...]

122 • Program Mode Programming ER-380 / ER-380M GUEST Options - Program 70 GUEST CA SH Repeat for another functi on key N1 SBTL 0 7 Address O P T I O N V A L U E = S U M Require d when open ing a new check? Yes = 1 No = 0 Before registering, enter a guest number? Yes = 2 No = 0 N1 Print Gue st # at the kit chen pri nter? Yes = 4 No = 0 Descriptor[...]

ER-380 / ER-380M Program Mode Programming • 123 #/NS Options - Program 70 #/NS CA SH Repeat for another functi on ke y N1 SBTL 0 7 N2 N3 N4 A d d r e s s OPTION VALUE = SUM No Sale is inactive? Yes = 1 No = 0 No Sale active in X control lock position only? Yes = 2 No = 0 N1 No Sale inactive after non-add # entry? Yes = 4 No = 0 Enforce non -add #[...]

124 • Program Mode Programming ER-380 / ER-380M Descriptor - Programs 80 & 81 Since two distinct functions, # entry and n o sale, reside on the same key, different progr ams are used to program each descriptor. To program the no sale descriptor: FUNCTION KEY CASH Repeat for another function ke y SBTL 0 8 E nter up to 18 descriptor c odes FUNC[...]

ER-380 / ER-380M Program Mode Programming • 125 MODIFIER 1-5 Options - Program 70 MOD CA SH Repeat for another function k ey N1 SBTL 0 7 N2 N3 A d d r e s s OPTION VALUE = SUM Key is active in X control lock position only? Yes = 1 No = 0 N1 Modify PLU#? Yes = 2 No = 0 Print modifier descriptor on the gues t check? Yes = 1 No = 0 N2 Print modifier[...]

126 • Program Mode Programming ER-380 / ER-380M PAYMENT Options - Program 70 PA YMENT CA SH Repeat for another function k e y N1 SBTL 0 7 Address O P T I O N V A L U E = S U M N1 Requ ired to close check? Yes = 1 No = 0 Descriptor - Refer to “Program 80 – Function Key Des criptor” PBAL Options - Program 70 PREVIOUS BA LA NCE CASH N1 SBTL 0 [...]

ER-380 / ER-380M Program Mod e Programming • 127 PROMO Options - Program 70 PROMO CA SH Repeat for another function k e y N1 SBT L 0 7 N2 A d d r e s s OPTION VALUE = SUM Key is inactive? Yes = 1 No = 0 Key is active in X control lock position only? Yes = 2 No = 0 N1 Taxabl e by ta x 1? Yes = 4 No = 0 Taxabl e by ta x 2? Yes = 1 No = 0 Taxabl e b[...]

128 • Program Mode Programming ER-380 / ER-380M PAID OUT1-3 Options - Program 70 P/O CA SH N1 SBTL 0 7 Repeat for another function k ey Address O P T I O N V A L U E = S U M Key is inactive? Yes = 1 No = 0 Key is active in X control lock p osition only Yes = 2 No = 0 N1 Validation is compulsory? Yes = 4 No = 0 Descriptor - Refer to “Program 80 [...]

ER-380 / ER-380M Program Mode Programming • 129 PRINT CHECK Options - Program 70 PRINT CHECK CA SH Repeat for another function k e y N1 SBT L 0 7 N2 A d d r e s s OPTION VALUE = SUM N1 Enter Por t Number. (Zero if the check will print on the receipt printer) ER380 ER380M 0-1 0-2 Automatically Service Check? Yes = 1 No = 0 N2 Skip printing consecu[...]

130 • Program Mode Programming ER-380 / ER-380M RECD ON ACCT1-3 Options - Program 70 R/A CA SH N1 SBTL 0 7 Repeat for another function k ey Address O P T I O N V A L U E = S U M Key is inactive? Yes = 1 No = 0 Key is active in X control lock p osition only? Yes = 2 No = 0 N1 Validation is compulsory? Yes = 4 No = 0 Descriptor - Refer to “Progra[...]

ER-380 / ER-380M Program Mode Programming • 131 SCALE Options - Program 70 SCA LE CA SH N1 SB TL 0 7 N2 Repeat for another function k ey A d d r e s s OPTION VALUE = SUM Key is inactive? Yes = 1 No = 0 Key is active in X control lock position only? Yes = 2 No = 0 N1 Allow m anual entry of weight? Yes = 4 No = 0 Subtract tare weight on the scale e[...]

132 • Program Mode Programming ER-380 / ER-380M SERVICE Options - Program 70 SERVICE CA SH Repeat for another func ti on ke y N1 SBT L 0 7 N2 N3 N4 Address O P T I O N V A L U E = S U M Compul sory non- add num ber befor e this key is used? Yes = 1 No = 0 Print on receipt? Yes = 0 No = 2 N1 Allow negative balance in X contro l lock positi on only[...]

ER-380 / ER-380M Program Mode Programming • 133 SUBTOTAL Options - Program 70 SUBTOT A L CA S H Repeat for another function k e y N1 SBTL 0 7 A d d r e s s OPTION VALUE = SUM N1 Key is inactive? Yes = 1 No = 0 Descriptor - Refer to “Program 80 – Function Key Descripto r” TABLE Options - Program 70 TA BLE # CASH N1 SBTL 0 7 Repeat for anothe[...]

134 • Program Mode Programming ER-380 / ER-380M TARE Options - Program 70 TA RE CA SH Repeat for another function k e y N1 SBTL 0 7 Address O P T I O N V A L U E = S U M Key is inactive? Yes = 1 No = 0 Key is active in X control lock position only? Yes = 2 No = 0 N1 Using tare number five to manually enter a tare weight? Yes = 4 No = 0 Descriptor[...]

ER-380 / ER-380M Program Mode Programming • 135 TAX EXEMPT Options - Program 70 TA X EXEMPT CASH N1 SBTL 0 7 N2 Repeat for another function k e y A d d r e s s OPTION VALUE = SUM Exempt tax 1? Yes = 1 No = 0 Exempt tax 2? Yes = 2 No = 0 N1 Exempt tax 3? Yes = 4 No = 0 Exempt tax 4? Yes = 1 No = 0 Com pulsory non-add num ber befor e this key is us[...]

136 • Program Mode Programming ER-380 / ER-380M TIP Options - Program 70 TIP CA SH Repeat for another function k e y N1 SBT L 0 7 N2 N3 N4 Address O P T I O N V A L U E = S U M Percen tage = 1 N1 Type of tip is : Amount = 0 Key is inactive? Yes = 1 No = 0 Key is active in X control lock position only? Yes = 2 No = 0 N2 Add tax ra te 1? Yes = 4 No[...]

ER-380 / ER-380M Program Mode Programming • 137 VALIDATE Options - Program 70 VA LID CA SH Repeat for another function k e y N1 SBT L 0 7 N2 A d d r e s s OPTION VALUE = SUM N1 Enter Por t Number. Enter Zero if validation is not used . ER380 ER380M 0-1 0-2 Key is inactive? Yes = 1 No = 0 N2 Allow m ulti ple vali dati ons? Yes = 2 No = 0 Descripto[...]

138 • Program Mode Programming ER-380 / ER-380M VOID Options - Program 70 VOID CASH N1 SBTL 0 7 Repeat for another function k ey Address O P T I O N V A L U E = S U M Key is inactive? Yes = 1 No = 0 Key is active in X control lock position only? Yes = 2 No = 0 N1 Validation is compulsory? Yes = 4 No = 0 Descriptor - Refer to “Program 80 – Fun[...]

ER-380 / ER-380M Program Mode Programming • 139 WASTE Options - Program 70 WA ST E CA SH N1 SBTL 0 7 Repeat for another function k ey A d d r e s s OPTION VALUE = SUM Key is inactive? Yes = 1 No = 0 Key is active in X control lock position only? Yes = 2 No = 0 N1 Valida tion i s comp ulsory? Yes = 4 No = 0 Descriptor - Refer to “Program 80 – [...]

140 • Program Mode Programming ER-380 / ER-380M %1 - %5 Options - Program 70 % CA SH Repeat for another function k e y N1 SBTL 0 7 N2 N3 N4 N6 N5 Address O P T I O N V A L U E = S U M Amount = 1 Apply an : P e r c e n t a g e = 0 Key is inactive? Yes = 2 No = 0 N1 % Key is active in X control lock p osition only? Yes = 4 No = 0 O p e n = 1 % Key [...]

ER-380 / ER-380M Program Mode Programming • 141 Descriptor - Refer to “Program 80 – Function Key Descripto r” HALO - Program 90 % CA SH Repeat for another functi on ke y SBT L 0 9 Enter 5 digit rate or am ount (see note below) Note: If key is amount, enter 5 digit HALO, or 0 fo r no HALO. If key is percentage enter the percentage in a five-[...]

142 • Program Mode Programming ER-380 / ER-380M Clerk Programming Clerks (which may be used as cashiers), have the following pro gramming options. These options are set th rough sepa rate pr ograms : • Program 800 - Secret Code progra mming determines the code that is used for clerk sign on if a code entry sign on method is selected in sy stem [...]

ER-380 / ER-380M Program Mode Programming • 143 Program 800 - Secret Code Programming 1. Turn the control lock to the P position. 2. To begin the pro gram, enter 8 0 0 , press the SBTL key. 0 SBTL 0 8 3. Enter the number of the clerk you wish to program; press the X/TIM E key. X/T IM E 4. Enter a secret code (up to 6 digits); press the SBTL key. [...]

144 • Program Mode Programming ER-380 / ER-380M Program 801 - Drawer A ssignment & Trai ning Clerk 1. Turn th e control lock to the P position. 2. To begin the program, enter 8 0 1 , press the SBTL key . 1 SBTL 0 8 3. Enter the number of the clerk you wish to program; press the X/TI ME key. X/T IM E 4. Enter an option di git from the ta ble b[...]

ER-380 / ER-380M Program Mode Programming • 145 Program 810 – Clerk D escription Programming Program descriptors by entering three digit alpha character codes. 1. Turn the control lock to the P position. 2. To begin the pro gram, enter 8 1 0 , press the SBTL key. 0 SBTL 1 8 3. Enter the number of the clerk you wish to program; press the X/TI ME[...]

146 • Program Mode Programming ER-380 / ER-380M Mix & Match Programming Mix & M atch Ta bles hav e the fol lowing programm ing opt ions. T hese opt ions are set thr ough separate programs: • Program 600 - Trip Level Programming • Program 601 - Price Pr ogramming • Program 6 10 - Mix & Match Description Programming allows yo u to[...]

ER-380 / ER-380M Program Mode Programming • 147 Program 600 - Trip Level Pr ogramming 1. Turn the control lock to the P position. 2. To begin the program, enter 6 0 0 , press the SBTL key. 0 SBT L 0 6 3. Enter the number of the M&M table you wish to prog ram; press the X/ TIME key. X/TIME 4. Enter a level of up to 5 digits (The Maximum Level [...]

148 • Program Mode Programming ER-380 / ER-380M Program 610 - Mi x & Match Description Pr ogramming Program descriptors by entering three digit alpha character codes. 1. Turn the control lock to the P position . 2. To be gin the pr ogram , ente r 6 1 0 , press the SBTL key. 0 SBT L 1 6 3. Enter the number of th e M&M table you wish to pro[...]

ER-380 / ER-380M Program Mode Programming • 149 Group Programming 20 Group totals are available to accumulate totals of individual PLUs that are assigned to each group. Each PLU can be assigned to one, two or three dif ferent groups. • Use program 900 to assign a group status, i.e. a group can be set to not add to the total of all groups, or a [...]

150 • Program Mode Programming ER-380 / ER-380M Programming Group Descriptors 1. Turn th e control lock to the P position. 2. To begin the program, enter 9 1 0 , press the SBTL key . 0 SBTL 1 9 3. Enter the number of th e group you wish to program; press the X/TIME key. X/T IM E 4. If you are programming SBT L Enter up to 18 three- chara cter cod[...]

ER-380 / ER-380M Program Mode Programming • 151 Miscellaneous Programming Macro Key Sequence Programming Macros are special function keys that are used to execute a sequence of key depr essions. For example, a macro mi ght be used to execute a string of reports or to automatically tender a preset amount. Up to ten different macros may be placed o[...]

152 • Program Mode Programming ER-380 / ER-380M Logo Description Programming Programming the Receipt/Check Endorsement Message A preamble message of up to six lines can be printed at the top of each receipt; a postamble message of up to six lines can be prin ted at the bottom of each receipt: a endorsement message of up to ten lines can be printe[...]

ER-380 / ER-380M Program Mode Programming • 153 Programming the Financial Report Message The Financial Report selection allows yo u to reprogram the descriptors that ap pear with the Financial Report totals and counters. For example, the first total on the financial report "+PLU TTL" represen ts the total of all positive PLU entries. Yo[...]

154 • Program Mode Programming ER-380 / ER-380M Financial Report Message X Message Line X Message Lin e X Message Line 1 +PLU TT L 29 CREDIT TAX4 57 CHG7- IN-D 2 -PLU TTL 30 FD/S CRE DIT 58 CHG8-IN-D 3 ADJST TTL 31 RETURN 59 CHG1 SALES 4 NONTAX 32 ERROR CORR 60 CHG2 SALES 5 TAX1 SALES 33 PREVIOUS VD 61 CHG3 SALES 6 TAX2 SALES 34 VOI D MODE 62 CHG[...]

ER-380 / ER-380M Program Mode Programming • 155 Programming the Clerk Report Message The Clerk Report selection allows you to r eprogram the descriptors that appear with the Clerk Report totals and counters. For ex ample, the first total on the clerk report "NET SALES" might be re-labeled to say "GROSS SALES". You can reprogra[...]

156 • Program Mode Programming ER-380 / ER-380M Clerk Report Message X Message Line X Message Line X Message Line 1 NET SALE 24 CREDIT TAX2 47 CHG2 SALES 2 NONTAX 25 CREDIT TAX3 48 CHG3 SALES 3 TAX1 SALES 26 CREDIT TAX4 49 CHG4 SALES 4 TAX2 SALES 27 FD/S CREDIT 50 CHG5 SALES 5 TAX3 SALES 28 RETURN 51 CHG6 SALE S 6 TAX4 SALES 29 ERROR CORR 52 CHG7[...]

ER-380 / ER-380M Program Mode Programming • 157 Programming the Macro Name Up to ten function locations may be designated as Macro k eys. You may wish to program a name for a macro. For example if a macro executes a series of commands to produce daily reports, you can program the descriptor “DAILY”, so the macro can easily be identified. Macr[...]

158 • Program Mode Programming ER-380 / ER-380M NLU Code Number Programming NLU are fixed keys on the keyboard (like traditional department keys) that access specific PLUs. On the default keyboard, th ere are 12 NLU keys and the PLU# assigned to the NLU key is the same, i.e. NLU ke y num ber one is PLU #1. Howe ver, wit h this prog ram, y ou can [...]

ER-380 / ER-380M Program Mode Programming • 159 Cash-In-Drawer Limi t Programming You can set a limit for cash in drawer. When cash in drawer ex ceeds the limit you program here, a warning will di splay o n the sc reen. You m ust pr ess CL EAR to re move t he warni ng and cont inue operations. The warning will con tinue to appear at the completio[...]

160 • Program Mode Programming ER-380 / ER-380M Check Change Limit Programming Use this program to set the maximum amount of cash that can be returned when a check is tendered for an amount greater than the amount of the sale. For example, if the check change limit is $10.00 the maximum amount that can be tendered into the check key on a $5.00 sa[...]

ER-380 / ER-380M Program Mode Programming • 161 Date and Time Progra mming Use this program to set the clock and calen dar on your ER-380 / ER -380M . The date changes automatically. After initi al setting, time changing will probably be required on ly for beginning and ending day light savings t ime . Programming the Date and Time 1. Turn the co[...]

162 • Program Mode Programming ER-380 / ER-380M Scale Tare We ight Programming A tare is the amount of weight representing the container, or package when items are sold by weight. You can pre-prog ram five tare weights, representing the weight of different containers. When you place an item and a container on optional scale, you can enter the tar[...]

ER-380 / ER-380M Program Mode Programming • 163 Machine Number Progr amming The machine number is printed on the register receipt. Program a machine number so that any receipt can be identified with the store or register wher e the transaction took place. Programming the Machine Number 1. Turn the control lock to the P position. 2. To begin the p[...]

164 • Program Mode Programming ER-380 / ER-380M Program Scans Since m uch t ime and energy has bee n investe d in the planni ng and program m ing of y our ER-380 / ER-380M , it is advisable to print a hard copy of the final program for future referen ce. This copy should be kept in a safe place. 1. Turn th e control lock to the P position. 2. To [...]

ER-380 / ER-380M Program Mode Programming • 165 OTHERS PROGRAM SCA N X X/TIME X Program X Program 0 Group 9 Financial Report message 1 Tax 10 Clerk Report mes sage 2 System option 11 Macro Name 3 Print option 12 Drawer Limit 4 Function keys 13 Check Change Limit 5 Clerk 14 Time & Date 6 Preamble message 15 T are Weight 7 Postamble message 16 [...]

166 • Sample Reports ER-380 / ER-380M Sample Reports Financial DATE 11/10/1999 WED TIME 13:32 X 1 REPORT 00001 ------------------- ------------- FINANCIAL +PLU TTL 179.56 $288.60 - P L U T T L 1 0 -20.00 ADJST TTL 189.56 $268.60 ------------------- ------------- NONTAX $30.47 TAX1 SALES $153.60 TAX2 SALES $11.92 TAX3 SALES $16.77 TAX4 SALES $31.8[...]

ER-380 / ER-380M Sample Reports • 167 continued from previ ous page SALE DISC. 2 -5.22 SALE SURCH. 3 $3.23 % 4 0 $0.00 % 5 0 $0.00 NET SALE 26 $281.18 CREDIT TAX1 4 -1.11 CREDIT TAX2 1 -0.23 CREDIT TAX3 2 -0.89 CREDIT TAX4 1 -0.39 FD/S CREDIT 0 $0.23 RETURN 33 -59.73 ERROR CORR 2 -4.00 PREVIOUS VD 1 -1.50 VOID MODE -2 -6.40 CANCEL 2 $16.00 GROSS [...]

168 • Sample Reports ER-380 / ER-380M continued from prev ious page H A S H T T L 0 $0.00 NOSALE 4 N O N A D D # 5 4 7 CASH-IN-D 14 $269.99 CHECK-IN-D 3 -108.45 FD/S-IN-D 2 $21.00 CHG1-IN-D 0 $0.00 CHG2-IN-D 1 $8.43 CHG3-IN-D 1 $8.52 CHG4-IN-D 2 -1.60 CHG5-IN-D 1 $2.67 CHG6-IN-D 2 $13.09 CHG7-IN-D 0 $0.00 CHG8-IN-D 1 $0.00 CHG1 SALES 0 $0.00 CHG2[...]

ER-380 / ER-380M Sample Reports • 169 continued from previ ous page DRWR TTL $216.69 PROMO 1 $1.50 WASTE 8 $12.50 TIPS 0 $0.00 TRAIN TTL 5 $62.59 BAL FORWARD 4 $88.13 GUESTS 5 P/BAL 4 $0.00 CHECKS PAID 2 $18.64 SERVICE 4 $88.13 MIX&MATCH 0 $0.00 AVG ITEM/CUS T 7.29 AVG $/CUST $10.81 ******************** ************ GRAND $375.63 ETHAN 000209[...]

170 • Sample Reports ER-380 / ER-380M Time DATE 11/10/1999 WED TIME 15:48 X 1 REPORT 00001 ------------------- ------------- T I M E 13:00-13:59 C N T 1 7 SALES AMT $183.85 SALES RATE 65.39% 14:00-14:59 C N T 9 SALES AMT $97.33 SALES RATE 34.61% ******************* ************* T O T A L C N T 2 6 TOTAL AMT $281.18 ETHAN 000236 00000 Time Period[...]

ER-380 / ER-380M Sample Reports • 171 PLU DATE 11/10/1 999 WED TIME 15:3 3 X 1 REPORT 00001 -------------------- ------------ ALL PLU PLU#1 HAMBURGER CNT 28 $42.00 SALES RATE 15.64% PLU#2 DBL BURGER CNT 40 $99.75 SALES RATE 37.14% PLU#4 COKE CNT 26 $38.85 SALES RATE 14.46% PLU#5 SPRITE CNT 18 $13.42 SALES RATE 5.00% PLU#7 ROAST CNT 19.16 $30.47 S[...]

172 • Sample Reports ER-380 / ER-380M Clerk Note: Media totals c an be printed for each clerk, if selected in System Option Programming. DATE 11/10/1999 WED TIME 15:36 X 1 REPORT 00001 ------------------- ------------- ALL CLERK E T H A N N E T S A L E 1 0 $155.23 DRWR TTL $109.81 ------------------- ------------- Z A C H N E T S A L E 5 $45.14 D[...]

ER-380 / ER-380M Sample Reports • 173 Individual Clerk DATE 11/10/1 999 WED TIME 15:3 6 X 1 REPORT 00001 -------------------- ------------ INDIVIDUAL C LERK ETHAN NET SALE 10 $155.23 DRWR TTL $109.81 -------------------- ------------ ETHAN 000218 00000 Clerk N ame N umber of Transactions N et sales for this clerk Drawer total for this clerk[...]

174 • Sample Reports ER-380 / ER-380M Groups DATE 11/10/1999 WED TIME 15:34 X 1 REPORT 00001 ------------------- ------------- G R O U P GROUP : 1 FOOD C N T 6 8 SALES AMT $141.75 GROUP : 2 DRINK C N T 4 4 SALES AMT $52.27 GROUP : 3 REST. C N T 1 1 2 SALES AMT $194.02 GROUP : 5 STORE CNT 19.16 SALES AMT $30.47 GROUP : 8 MDSE CNT 58.40 SALES AMT $[...]

ER-380 / ER-380M Sample Reports • 175 Stock DATE 11/10/1 999 WED TIME 15:4 7 X 1 REPORT 00001 -------------------- ------------ ALL PLU STOCK PLU#1 HAMBURGER C N T 2 6 PLU#2 DBL BURGER C N T 1 5 PLU#7 ROAST C N T 2 5 . 9 6 PLU#28 UNLEADED CNT 1488.47 PLU#33 NAILS CNT 161.25 ETHAN 000228 00000 PLU number PLU Descript or Current Stock coun t[...]

176 • Sample Reports ER-380 / ER-380M Open Check DATE 11/10/1999 WED TIME 15:59 X 1 REPORT 00001 ------------------- ------------- OPEN CHECK CHECK : 3 $24.07 M O L L Y CHECK : 4 $45.42 E T H A N CHECK : 5 $24.50 E T H A N CHECK : 6 $28.33 E T H A N ETHAN 000243 00000 Open check number and bala nce. Clerk responsible for the check.[...]

ER-380 / ER-380M A ppendix A • 177 Appendix A EEPROM Version Differences ER380 V 1.0 1) Initial Release ER380 V 1.1 (Same as ER380M Initial release) 1) Added Print Option 33 Printer Format 2) Added Receipt On/Off Key (Code 10 7) 3) Increased Transaction Buffer to 100 Lines ER380 V1.2 (ER3 80M V1.1) 1) Added Price En q Key (Co de 110) 2) UPC-E bar[...]