Samsung BASIC 12B manual

PR OST AR DCS COMP A CT DIGIT AL COMMUNICA TIONS SYSTEM • LCD 24B • LCD 12B • STD 24B • B ASIC 12B •7 B KEYSET USER GUIDE System Software Release 1, 2 No v ember 1997[...]

T ABLE OF CONTENTS ABOUT THIS BOOK ........................................................... 1 THINGS Y OU SHOULD KNO W ................................ 2– 9 OUTSIDE CALLS Making an Outside Call .................................................................... 10 Answering an Outside Call .....................................................[...]

CUST OMIZING Y OUR KEYSET Select Ring T one .............................................................................. 3 2 Change Y our P asscode .................................................................... 32 Set Answer Mode ............................................................................. 32 Automatic Hold ................[...]

THINGS Y OU SHOULD KNO W USER ORIENT A TION PR OST AR DCS COMP A CT telephones are called “k eysets . ” They contain b ut- tons or “keys” that are used to access or activate the many features of your office phone system. The ke ys with paper designation str ips are progr ammable ke ys . This means they can be progr ammed for a specific func[...]

4 5 LCD 24B KEYSET LA Y OUT LABELING PROGRAMMABLE KEYS Inser t the end of a paper clip into the notch of the clear cov er . Push the cover sideways. Lift the cover and remove the desig- nation strip . Label the designation strip . Replace the str ip and cov e r . VOL SPK HOLD TRSF ANS/ 1 2 ABC 3 DEF 4 GHI 5 JKL 6 MNO 7 PRS 8 TUV 9 WXY 0 OPER RLS SC[...]

6 LCD 12B KEYSET LA Y OUT LABELING PROGRAMMABLE KEYS Inser t the end of a paper clip into the notch of the clear cov er . Push the cover sideways. Lift the cover and remove the desig- nation strip . Label the designation strip . Replace the str ip and cov e r . 7 STD 24B KEYSET LA Y OUT LABELING PROGRAMMABLE KEYS Inser t the end of a paper clip int[...]

8 B ASIC 12B KEYSET LA Y OUT LABELING PROGRAMMABLE KEYS Inser t the end of a paper clip into the notch of the clear cov er . Push the cover sideways. Lift the cover and remove the desig- nation strip . Label the designation strip . Replace the str ip and cov e r . 9 7B KEYSET LA Y OUT [RELEASE 2 ONL Y] LABELING PROGRAMMABLE KEYS Inser t the end of [...]

OUTSIDE CALLS MAKING AN OUTSIDE CALL • Lift the handset and press an idle outside line button, line group button or dial a line access code to receive dial tone —OR— to use the speakerphone, press an idle outside line button, line group button or dial a line access code to receive dial tone through the speaker —OR— press SPK , receive int[...]

INTERCOM CALLS CALLING O THER ST A TIONS • Dial the e xtension n umber or group number . • W ait f or the par ty to answ er . If y ou hear a br ief tone burst instead of ringbac k tone, the station y ou called is set f or V oice Announce or A uto Ans wer . Begin speaking immediately after the tone. • Finish the call b y replacing the handset [...]

CALL PR OCESSING SYSTEM HOLD • When y ou are connected to any call, press HOLD . The call will flash g reen at your keyset. If this call appears on a line key at other keysets, it will flash red at those keysets. • T o take the caller off hold, press that ke y and the green flashing light will go steady green again. Resume the conversation. NO [...]

16 • Press the CALL b utton or C .O . line ke y to return to the outside par ty and begin the transfer process again. When you are tr ansferring a call to a ke yset set f or V oice Announce or A uto Ans wer , the transf erred call will alwa ys r ing. NO TES: 1. After the inside par ty answ ers, you ma y alter nate bac k and for th between the par[...]

2. The station that receives a Forwarded All call can transfer the call to the f orwarded station. This is useful when you are e xpecting an impor tant call but you do not wish to be disturbed by other calls. 3. When a station user places his/her keyset in Forward All mode and he/she does not hav e a FOR W ARD ALL k ey , the TRSF ke y will light to[...]

Press the right soft key to move the cursor • Dial the destination number (e.g., 202 ) OR Press UP or DO WN to select the destination Press the right soft key to move the cursor • Dial 1 to set OR Press UP or DO WN to select YES or NO • Press TRSF to store and e xit ST A TION CALL PICKUP T o pick up (ans wer) a call ringing at another station[...]

22 • The E key is used to hide digits. Display keyset users may want to hide some speed dial numbers so that they will not sho w in the display . When y ou are entering a telephone number , press E . All subsequent digits will be hid- den. Press E again to begin displaying digits. • The F k ey is used to enter a name. See P ersonal Speed Dial N[...]

24 P A GING AND MESSA GING MAKING AN INTERNAL P A GE T o make an announcement through the k eyset speak ers: • Lift the handset. • Press the PA G E ke y or dial 55 . • Dial the desired zone number 1 , 2 , 3 or 4 . OR Dial 0 to page all internal zones. • After the attention tone, make your announcement. NO TE: If y ou hav e a dedicated page [...]

CANCELING MESSA GES T o cancel a message indication that you left at another station, dial 42 plus the extension number of the station at which you left a message. T o cancel all message indications left at your ke yset, dial 42 plus your e xten- sion. Y our MSG light will go out. NO TE : If the Hot K eypad f eature has been tur ned off , you m ust[...]

APPOINTMENT REMINDER/ALARM CLOCK This feature works like an alarm clock. Use it to remind yourself of an appoint- ment later in the da y (TOD A Y ONL Y) or as a daily reminder e ver y da y (D AIL Y). Y ou can set up to three alar ms. Each one can be either a T OD A Y ONL Y or a D AIL Y alarm. When the alarm r ings, you will hear three short rings r[...]

• Enter the account code (maximum 12 characters including ✱ and # ). Press the A CCT k ey again. Y our conv ersation will not be interrupted. NO TE : If you make an error before you complete the account code, press the A CCT k ey twice and redial the correct code. Only the last account code dialed will be printed. LOCKING Y OUR KEYSET Y ou can [...]

32 CUST OMIZING Y OUR KEYSET SELECT RING T ONE Each keyset user can select any one of eight ring frequencies: • While on-hook, press TRSF and then dial 111 . • Dial 1 – 8 or press the UP and DO WN k e ys to hear each tone. • When y ou hear the tone that you pref er , press TRSF to sa v e it. CHANGE Y OUR P ASSCODE F rom the f actor y , y ou[...]

RING PREFERENCE This feature automatically answers ringing calls when you lift the handset or press the ANS/RLS ke y . This method will alwa ys ans wer calls in the order the y arrived at y our ke yset. When y ou tur n ring preference off , y ou must press the flashing button to answer a call, allowing you to answer calls in the order you choose. ?[...]

DIAL BY DIRECT OR Y Each station or speed dial number can have an associated directory name. A station or speed dial number can be selected by scrolling alphabetically through a director y name list. This on-line “phone book” allo ws the user to look up and dial any station or speed dial number in seconds. • Press the DIR key ( DIRECT OR Y ).[...]

C O U N T 1234 5 DIAL 0 Q Z . ) 0 DIAL 1 space ? , ! 1 DIAL 2 A B C @ 2 DIAL 3 D E F # 3 DIAL 4 G H I $ 4 DIAL 5 J K L % 5 DIAL 6 M N O ^ 6 DIAL 7 P R S & 7 DIAL 8 T U V ✱ 8 DIAL 9 W X Y ( 9 DIAL ✱ := [ ] ✱ NO TE: When the character you want appears on the same dial pad key as the previous char acter , press UP to mo ve the cursor one spa[...]

The DCS COMP ACT system can handle both types of Caller ID; in fact, in the case of number only deliv er y , the system can be programmed to inser t a name for a specific telephone number (up to a maximum of 250 numbers). How ev er , e v en though you are pa ying to receive Caller ID inf ormation, there are some circumstances that mean you will not[...]

• Dial the trunk number . • Y ou ma y now answ er the call by pressing ANS . OR Y ou ma y use NND to vie w more information about this call. OR Y ou can retur n to the idle condition by pressing IGNORE . If you are on a call: • Press the INQ UIRE ke y . Y our existing call will go on hold. OR Press the CID key and then the INQUIRE soft key to[...]

44 ADD-ON MODULE WITH KEYSET The add-on module (AOM) is used when you need more programmable keys or e xecutiv e off-hook voice announce (OHV A). The e xtra programmab le ke ys are used e xactly as are the ones on your k eyset. Make them DSS/BLF key s , C. O. line ke ys, One T ouch Speed Dial b uttons or any combination of these and other feature k[...]

46 PERSONAL SPEED DIAL NUMBERS CODE NAME TELEPHONE NUMBER 2 5 _________________________ _________________________ 2 6 _________________________ _________________________ 2 7 _________________________ _________________________ 2 8 _________________________ _________________________ 2 9 _________________________ _________________________ 3 0 ________[...]

NOTES SYSTEM A CCESS CODES LINE GROUPS P R OGRAMMED MESSA GES 9 LOCAL/LCR 01 IN A MEETING 80 ______________________ 02 OUT ON A CALL 81 ______________________ 03 OUT TO LUNCH 82 ______________________ 04 LEA VE A MESSA GE 05 P AGE ME 06 OUT OF TO WN ST A TION GROUPS 07 IN TOMORR OW 08 RETURN AFTERNOON 501 ______________________ 09 ON V A C A TION 5[...]