Samsung CLP-365W/XAA manual

BASIC User’s Guide CLP-36x Series CLP-36xW Series BASIC User’s Guide This guide provides information concerni ng the installation, basic operation and troubleshooting on windows. ADVANCED This guide prov ides informat ion about the in stallation, advanced con figuration, operation and troubleshooting on va rious OS environments. Some features m[...]

2 BASIC 1 . Introduction Key benefits 4 Features by models 6 Useful to know 9 About this user’s guide 10 Safety information 11 Machine overview 17 Control panel overview 20 Turning on the machine 22 Installing the driver locally 23 Reinstalling the driver 25 2 . Learning the Basic Usage Printing a demo page 27 Media and tray 28 Basic printing 35 [...]

1. Introduction This chapter provides info rmation you need to know before using the machine. •K e y b e n e f i t s 4 • Features by models 6 • Useful to know 9 • About this user’s guide 10 • Safety information 11 • Machine overview 17 • Control panel overview 20 • Turning on the machine 22 • Installing the driver locally 23 •[...]

Key benefits Environmentally friendly • To save toner and paper, this machin e supports the Eco feature (see "Easy Eco Driver" on page 155). • To save paper, you can print multiple pages on a single sheet of paper (see "Using advanced pr int features" on page 140). • To save paper, you can print on both sides of the paper [...]

Key benefits Wide range of functionality and application support • Supports various paper sizes (see "Print media specifications" on page 70). • Print watermark: You can customize yo ur documents with words, such as “ CONFIDENTIAL ” (see "Using advanced print features" on page 140). • Print posters: The text and pictur[...]

Features by models Some features and optional goods may not be available depe nding on model or country. Operating System Operating System CLP-36x Series CLP-36xW Series Windows ● ● Mac ● ● Linux ● ●[...]

Features by models Software You can install the printer driver and software when you insert the software CD into your CD-ROM drive. For Windows, select the printe r driver and software in the Select Software to Install window. Software CLP-36x Series CLP-36xW Series SPL printer driver ● ● XPS printer driver a a. For XPS driver, You can install [...]

Features by models Variety feature ( ● : Included, Blank: Not available) Features CLP-36x Series CLP-36xW Series Hi-Speed USB 2.0 ● ● Network Interface Ethernet 10/100 Base TX wired LAN ● Network Interface 802.11b/g/n wireless LAN a a. Depending on your country, wireless LAN card may not be avai lable . For some counties, only 80 2.11 b/g c[...]

Useful to know Where can I download the machine’s driver? • Visit www.samsung.com/printe r to download the latest machine’s driver, and inst all it on your system. Where can I purchase a ccessories or supplies? • Inquire at a Samsung distributor or your retailer. • Visit www.samsung.com/supplies. Selec t your country/region to view produc[...]

10 1. Introduction About this user’s guide This user's guide provides information for your basic unde rstanding of the machine as well as detailed st eps to explain machine usage. • Read the safety in formation before using the machine. • If you have a problem using the mach ine, refer to the troubleshooting chapter. • Terms used in th[...]

11 1. Introduction Safety information These warnings and precau tions are included to pr event injury to you and others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a sa fe place for future reference. 3 Important safety[...]

Safety information 12 1. Introduction Caution 5 Operating method Caution During an electrical storm or for a period of non-operation, remove the power plug from the electrical outlet. This could result in electric shock or fire. Be careful, the paper output area is hot. Burns could occur. If the machine has been dropped, or if the cabinet appears d[...]

Safety information 13 1. Introduction 6 Installation / Moving Warning Caution Do not allow too many papers to sta ck up in the paper output tray. It can damage the machine. Do not block or push objects into the ve ntilation opening. This could result in elevated component temperatures whi ch can cause damage or fire. Use of controls or adjustments [...]

Safety information 14 1. Introduction 7 Maintenance / Checking Caution Do not place the machine on an unstable surface. The machine could fall, causin g injury or machine damage. Use only No.26 AWG a or larger, telephone line cord, if necessary. Otherwise, it can cause damage to the machine. Use the power cord supplied with your machine for safe op[...]

Safety information 15 1. Introduction 8 Supply usage Caution • Do not remove any covers or gu ards that are fastened with screws. • Fuser units shou ld only be re paired by a certif ied servic e technician. Repair by non-certified technicians could result in fire or electric shock. • The machine should only be repaired by a Samsung service te[...]

Safety information 16 1. Introduction When toner gets on your clothing, do no t use hot water to wash it. Hot water sets toner into fabric. Use cold water.[...]

17 1. Introduction Machine overview 9 Accessories Power cord Quick installation guide Software CD a a. The software CD contains th e printer drivers and software applications. Misc. accessories b b. Miscellaneous ac cessories include d with your machine may var y by country of purchase and specific model.[...]

Machine overview 18 1. Introduction 10 Front view • This illustration may differ from your machine depending on its model. • Some features and optional goods may not be available dependin g on model or country (see "Features by models" on page 6). 1 Output tray 2 Output support 3 Top cover 4 Control Panel 5 Tray 6 Front cover 7 Front [...]

Machine overview 19 1. Introduction 11 Rear view • This illustration may differ from your machine depending on its model. • Some features and optional goods may not be available dependin g on model or country (see "Features by models" on page 6). 1 Rear cover 2 Power receptacle 3 USB port 4 Network port a a. CLP-36xW only. 1 4 3 2[...]

20 1. Introduction Control panel overview This control panel may differ from yo ur machine depending on its model. There are various types of control panels. 1 Toner LED Shows the status of the toner (see "Status LED" on page 65). 2 Eco Turn into eco mode to reduce toner consumption and paper usage when pc-printing only (see "Eco pri[...]

Control panel overview 21 1. Introduction 4 (Cancel) You can stop an operation at any time. You also can do the following functions. • Configuration sheet - Press and hold this button for about 2 seconds until the green LED blinks slowly, and release. • Prints event log report / usage counter - Press and hold this button for about 4 seconds unt[...]

22 1. Introduction Turning on the machine 1 Connect the machine to th e electricity supply first. 2 press ( Power/Wakeup ) on the control panel. If you want to turn the power off, press ( Power/Wakeup ) on the control panel. 1 2[...]

23 1. Introduction Installing the driver locally A locally connected machine is a machin e directly attached to your computer using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a n etwork connected machine’s driver (see Advanced Guide). • If you are a Mac or Linux operating sy stems[...]

Installing the driver locally 24 1. Introduction 12 Windows 1 Insert the supplied software CD into your CD-ROM drive. If the installation window does not appear, click Start > All programs > Accessories > Run . X: Setup.exe replacing “X” with the letter , which represents your CD- ROM drive and click OK . 2 Read and check The software[...]

25 1. Introduction Reinstalling the driver If the printer driver does not work properly, follow the steps below to reinstall the driver. 13 Windows 1 From the Start menu, select Programs or All Programs > Samsung Printers > your printer driver name > Uninstall . 2 Follow the instructions in the installation window. 3 Insert the software CD[...]

2. Learning the Basic Usage After installation is complete, you may wa nt to set the mach ine’s default settings. Refer to the next section if you would like to set or change values. This ch apter provides informat ion about the overall menu structure and the bas ic setup options. • Printing a demo page 27 • Media and tray 28 • Basic printi[...]

27 2. Learning the Basic Usage Printing a demo page Print a demo page to make s u re that the machine is operati ng correctly (Windows only). To print a demo page: • Open the Printing Preferences (see "Opening printing pr eferences" on page 36) > Samsung tab > Demo page .[...]

28 2. Learning the Basic Usage Media and tray This chapter provides info rmation o n how to load prin t media into your machine. • Using print media that does not me et these specifications may cause problems or require repairs. Such repairs are not covered by Sams ung ’s warranty or service agreements. • Make sure not to use the inkjet phot [...]

Media and tray 29 2. Learning the Basic Usage 2 Loading pape r in the tray 1 Pull out the paper tray (see "Tray overview" on page 28). 2 Open the paper cover. 3 Press and unlatch the guide lock in the tray, pull the tray out manually. Then adjust the paper length guide and paper width guide. 4 Flex or fan the edge of the paper stack to se[...]

Media and tray 30 2. Learning the Basic Usage 5 Place the paper with the side you want to print facing up. For paper smaller than Letter-sized, press and unlatch the guide lock in the tray, push the tray in manually. Then adjust the paper length guide and paper width guide. For paper longer than Le gal-sized, press and unla tch the guide lock in th[...]

Media and tray 31 2. Learning the Basic Usage 6 Squeeze the paper width gu ide and slide it to the edge of the paper stack without causing it to bend. 7 Close the paper cover. 8 Insert the paper tray. 9 When you print a document, set the pa per type and size for the tray (see "Setting the paper size and type" on page 34).[...]

Media and tray 32 2. Learning the Basic Usage 3 Printing on special media The table below shows the sp ecial media usable in tray. The paper setting in the machine and dri ver should match to print without a paper mismatch error. To change the paper setting set in the machine, from the Samsung Easy Printer Manager select (Switch to advanced mode) &[...]

Media and tray 33 2. Learning the Basic Usage Labels To avoid damaging the ma chine, use only labels desi gned for use in laser printers. • When selecting labels, cons ider the following factors: - Adhesives: Should be stable at your ma chine’s fusing temperature. Check your machine’s specificatio ns to view the f using temperature (about 170[...]

Media and tray 34 2. Learning the Basic Usage Preprinted paper When loading preprinted pa per, the printed side sho uld be facing up with an uncurled edge at the front. If you expe rience problems with paper f eeding, turn the paper around. Note that pr int quality is not guaranteed. • Must be printed with heat-resistant ink that will not melt, v[...]

35 2. Learning the Basic Usage Basic printing For special printing features, refer to the Advanced Guide (see "Usi ng advanced print features" on page 140). 5 Printing If you are a Mac or Linux user, refer to the "Mac printing" on page 147 or "Linux printing" on page 149. The following Printing Preferences window is fo[...]

Basic printing 36 2. Learning the Basic Usage 6 Canceling a print job If the print job is waiting in the print queue or print spoole r, cancel the job as follows: • You can access this window by s imply double-clicking the machine icon ( ) in the Windows task bar. • You can also cancel the current job by pressing ( Cancel ) on the control panel[...]

Basic printing 37 2. Learning the Basic Usage •Y o u c a n a p p l y Eco features to save paper and toner before printing (see "Easy Eco Driver" on page 155). • You can check the machine' s current status using the Printer Status button (see "Using Samsung Pri nter Status" on page 162). Using a favorite setting The Favo[...]

Basic printing 38 2. Learning the Basic Usage 8 Using help Click the option you want to know on the Printing Preferences window and press F1 on your keyboard. 9 Eco printing The Eco function cuts toner consu mption and paper usage. The Eco function allows you to save prin t resources and lead you to eco-friendly printing. Setting Eco mode on the co[...]

Basic printing 39 2. Learning the Basic Usage Result simulator Result Simulator shows the results of reduced emi ssion of carbon dioxide, used electricity, and the amount of saved paper in accordance with the settings you selected. • The results are calculated on the basi s that the total number of printed paper is one hundred without a blank pag[...]

3. Maintenance This chapter provides inform ation about purc hasing supplies, access ories and maintenance parts avail able for your machine. • Ordering supplies and accessories 41 • Available supplies 42 • Available maintenance parts 44 • Storing the toner cartridge 45 • Redistributing toner 47 • Replacing the toner cartridge 49 • Re[...]

41 3. Maintenance Ordering supplies and accessories Available accessories may differ from country to coun try. Contact your sales r epresenta tives to obtain the list of available su pplies, and maintenance parts. To order Samsung-authorized supplies, accesso ries, and maintenance parts, contact your local Samsung de aler or the retailer whe re you[...]

42 3. Maintenance Available supplies When supplies reach the end of their life spans, you can order the followi ng types of supplies for your machine: Depending on the options, percentage of image area, and job mode used, the toner cartridge’s lifespan may differ. When purchasing new toner cartridges or other supplies, these must be purchased in [...]

Available supplies 43 3. Maintenance Samsung does not recommend using non-genuine Samsung toner cartridge such as refilled or re manufactured toner. Samsung cannot guarantee non-genuine Samsung toner cart ridge's quality. Service or repair required as a result of using non-ge nuine Samsung toner cartridges will not be covered under the machine[...]

44 3. Maintenance Available maintenance parts To purchase maintenance parts, co ntact the source where yo u bought the machine. Replacing ma intenance parts can be performed on ly by an authorized service provider, dealer, or the r etailer where you bought the machine. The warranty does not cover the replacement of any maintenance parts once it has[...]

45 3. Maintenance Storing the toner cartridge Toner cartridges contain components that are sensitive to light, temperature and humid ity. Samsung suggests users follow these recommendations to ensure optimal performance, highest qual ity, and longest life from your new Samsung toner cartridge. Store this cartridge in the same environm ent in which [...]

Storing the toner cartridge 46 3. Maintenance 1 Handling instructions • Do not touch the surface of the phot oconductive drum in the cartridge. • Do not expose the cartridge to unnecessary vibrations or shock. • Never manually rotate the drum, especial ly in the reverse direction; this can cause internal damage and toner spillage. 2 Toner car[...]

47 3. Maintenance Redistributing toner When the toner cartridge is near the end of its life: • White streaks or light printing occurs and/or density variat ion side to side. • The Toner LED blinks or ange. If this happens, you can temporari ly improve print quality by redistributing the remaining tone r in the cartridge. In some case s, white s[...]

Redistributing toner 48 3. Maintenance[...]

49 3. Maintenance Replacing the toner cartridge Click this link to op en an animation about re placing a toner cartridge. • Before opening the top cover, close the output support first. • Do not use sharp objects such as a knife or scisso rs to open th e toner cartridge package. They might scratch the drum of the c artridge. • If toner gets o[...]

Replacing the toner cartridge 50 3. Maintenance When a toner cartridge has reached the end of life, the Printing Sta tus window appears on the co mputer, indicating the toner ca rtridge needs to be placed.[...]

51 3. Maintenance Replacing the waste toner container When the life span of the wa ste toner container has ex pired, the Smart Panel program window appears on the computer, indicating the waste toner container needs to be placed. Otherwise your printer stops printing. • Toner particles can be released inside th e machine but it does not mean the [...]

Replacing the waste toner container 52 3. Maintenance The order information is provided for optional accessories (see "Av ailable supplies" on page 42).[...]

53 3. Maintenance Replacing the imaging unit When the life span of the imaging unit has expired, the Smart Panel program wi ndow appears on the computer, indicating the imag ing unit needs to be placed. Otherwise, your machine stops printing. • Don’t use sharp objects such as a knife or scissors to open th e imaging unit package. You could dama[...]

Replacing the imaging unit 54 3. Maintenance[...]

55 3. Maintenance Cleaning the machine If printing quality problems occur or if yo u use your machine in a dusty environment, you need to clean yo ur machine regularly to keep it in the best printing condition and use yo ur machine longer. • Cleaning the cabinet of the machine with cleaning materials cont ai ning large amou nts of alcohol, solven[...]

Cleaning the machine 56 3. Maintenance • Use a dry lint-free cloth to clean the machine. • If your machine has a power switch, turn the power switch off before cleaning the machine. • Before opening the top cover, close the output support first. 1 2 1 2[...]

57 3. Maintenance Tips for moving & storing your machine • When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine ma y be contaminated by toner , which can cause damage to the machine or reduce print quality. • When moving the machine, make sure at least tw o people are holding th e machine securel[...]

4. Troubleshooting This chapter gives helpful in formation for what to do if you encounter an error. • Tips for avoiding paper jams 59 • Clearing paper jams 60 • Understanding the status LED 64 This chapter gives helpful in formation for what to do if you encounter an error. If your machine has a display screen, check the me ssage on the disp[...]

59 4. Troubleshooting Tips for avoiding paper jams By selecting the correct media types, most pa per jams can be avoided. To avoid paper jams, refer to the following guidelines: • Ensure that the adjustable guid es are positioned correctly (see "Tray overview" on page 28). • Do not overload the tray. Ensure that the paper level is b e[...]

60 4. Troubleshooting Clearing paper jams To avoid tearing the paper, pull the jammed paper out slowly and gently.[...]

Clearing paper jams 61 4. Troubleshooting 1 In tray Click this link to open an animation about clearing a jam.[...]

Clearing paper jams 62 4. Troubleshooting 2 Inside the machine Click this link to open an animation about clearing a jam. • The fuser area is hot. Take care when removing paper from the machine.[...]

Clearing paper jams 63 4. Troubleshooting 3 In exit area Click this link to open an animation about clearing a jam. • The fuser area is hot. Take care when removing paper from the machine.[...]

64 4. Troubleshooting Understanding the status LED The color of the LED indicates the machine's current status. • Some LEDs may not be available depending on model or country (see "Control panel overview" on page 20). • To resolve the error, look at the error me ssage and its instructions from the troubl eshooting part (see "[...]

Understanding the status LED 65 4. Troubleshooting 4 Status LED Status Description (Status LED) Off The machine is off-line or save mode. Green Blinking • The machine is receiving data from the computer. • The machine is printing data. On The machine is on-line and can be used. Red Blinking The machine is on manual printi ng or manual duplex pr[...]

Understanding the status LED 66 4. Troubleshooting 5 Toner / WPS / Power / Eco LED Status Description (Toner LED) Orange Blinking Small amount of toner is left in the cartridge. The estimated cartridge life of toner is c lose. Prepare a new cartridge for replacement. You may temporarily i ncrease the printing qualit y by redistributing the toner (s[...]

5. Appendix This chapter provides product specifications an d information conce rning applicable regulations. •S p e c i f i c a t i o n s 6 8 • Regulatory information 77 •C o p y r i g h t 8 7[...]

68 5. Appendix Specifications 1 General specifications The specification values listed below ar e subject to change without no tice. See www.samsung.com for possible changes in information. Items Description Dimension Width x Length x Height 382 x 309 x 211 mm (15.0 x 12.2 x 8.3 inches) Weight Machine with consumables 9.84 kg (21.69 lbs) Noise Leve[...]

Specifications 69 5. Appendix Power consumpt ion Average operating mode Less than 290W Ready mode Less than 60 W Power save mode c Less than 1.0 W (CLP-36x Series), Less than 1.4 W (CLP-36xW Series) Power off mode d 0.45 W Wireless e Module SPW-B4319S a. Sound Pressure Level, ISO 7779. Conf iguration tested: basic machine instal lation, A4 paper, s[...]

Specifications 70 5. Appendix 2 Print media specifications Type Size Dimensions Print media weight/Capacity a Tray Plain paper Letter 216 x 279 mm (8.5 x 11 inches) 60 to 85 g/m 2 (16 to 23 lbs bond) • 150 sheets of 75 g/m 2 (20 lbs bond) Legal 216 x 356 mm (8.5 x 14 inches) US Folio 216 x 330 mm (8.5 x 13 inches) A4 210 x 297 mm (8.27 x 11.69 in[...]

Specifications 71 5. Appendix Cotton Refer to the Plain p aper section Refer to the Plain paper section 75 to 90 g/m 2 (20 to 24 lbs bond) • 150 sheets of 75 g/m 2 (20 lbs bond) Colored, Pre-printed, Recycled Refer to the Plain p aper section Refer to the Plain paper section 60 to 85 g/m 2 (16 to 24 lbs bond) • 150 sheets of 75 g/m 2 (20 lbs bo[...]

Specifications 72 5. Appendix If media weight is over 120 g/m 2 (32 lbs bond), load a paper into the tray one by one. Minimum size (custom) 76 x 152 mm (3 x 6 inches) 60 to 120 g/m 2 (16 to 32 lbs bond) Maximum size (cus tom) 216 x 356 mm (8.5 x 14 inches) a. Maximum capacity may differ de pending on media weight, thickne ss, and environmental cond[...]

Specifications 73 5. Appendix 3 System requirements Microsoft® Windows® Operating system Requirement (recommended) CPU RAM free HDD space Windows® XP Intel® Pentium® III 933 MHz (Pentium IV 1 GHz) 128 MB (256 MB) 1.5 GB Windows Server® 2003 Intel® Pentium® III 933 MHz (Pentium IV 1 GHz) 128 MB (512 MB) 1.25 GB to 2 GB Windows Server® 2008 [...]

Specifications 74 5. Appendix • Internet Explorer 6.0 or higher is the minimu m requirement for all Windows operating systems. • Users who have administrator rights can install the software. • Windows Terminal Services is compatible with your machine. Mac Operating system Requirements (Recommended) CPU RAM Free HDD space Mac OS X 10.4 • Int[...]

Specifications 75 5. Appendix Linux Items Requirements Operating system Fedora 5~13 (32/ 64 bit) OpenSuSE® 10.2, 10.3, 11.0, 11.1, 11.2 (32/64 bit) SuSE 10.1 (32 bit) Ubuntu 6.06, 6.10, 7.04, 7.10, 8.04 , 8.10, 9.04, 9.10, 10.04 (32/64 bit) Mandriva 2007, 2008, 2009, 2009.1, 2010 (32/64 bit) Debian 4.0, 5.0 (32/64 bit) Redhat® Enterprise Linux WS[...]

Specifications 76 5. Appendix 4 Network environment Network and wireless models only (see "Features by models" on page 6). You need to set up the network protocols on the machine to use it as your network machine. The following table shows the networ k environments supported by the machine. Items Specificat ions Network interface • 802.[...]

77 5. Appendix Regulatory information This machine is designed for a normal work environment and certified with several regulatory statements. 5 Laser safety statement The printer is certified in the U.S. to conform to the requ irements of DHHS 21 CFR, chapter 1 Subchapter J for Class I(1) laser products, and elsewhere is certified as a Class I las[...]

Regulatory information 78 5. Appendix 7 Power saver 8 Recycling 9 China only This printer contains advanced energy conservation technology that reduces power consumption when it is not in active use. When the printer does not receive data for an extended period of time, power consumption is automatically lowered. ENERGY STAR and the ENERGY STAR mar[...]

Regulatory information 79 5. Appendix 10 Correct disposal of this pro duct (Waste electrical & electronic equipment) (Applicable in countries with separate collection systems) The United States of America only Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website:www. samsung.com/re[...]

Regulatory information 80 5. Appendix This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection again st harmful interferenc e in a residential installation. This equipment generat es, uses and can radia te radio f[...]

Regulatory information 81 5. Appendix The FCC has set a general guideline of 20 cm (8 inches) separation between the device and the body, for use of a wirel ess device near the body (this does not include extremities). This device should be used more than 20 cm (8 inches) from the body when wireless devices ar e on. The power outp ut of the wireles[...]

Regulatory information 82 5. Appendix 16 Turkey only 17 Thai only 18 Replacing the fitted plug (for UK only) Important The mains lead for this ma chine is fitted with a standard (B S 13 63) 13 amp plug and has a 13 amp fuse. When you change or examine the fuse, you must re-fit the correct 13 amp fuse. You then need to replace the fuse cover. If you[...]

Regulatory information 83 5. Appendix You must connect the brown wi re to the pin which is marked with the letter “L” or colored red. You must have a 13 amp f use in the plug, adaptor, or at the distribution board. 19 Declaration of conformity (European countries) Approvals and Certifications January 1, 1995: Council Directive 2006/95/EC Approx[...]

Regulatory information 84 5. Appendix European radio approval information (for products fitted with EU-approved radio devices) Low power, Radio LAN typ e devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz/5 GHz band, may be present (embedded) in your printer syste m which is intended for ho me or office use. Thi[...]

Regulatory information 85 5. Appendix As a general guideline, a separation of 20 cm (8 inches) between the wireless device and the body, for use of a wirel ess device near the body (this does not include extremities) is typi cal. This device should be used more than 20 cm (8 inches) from the body when wireless devices are on and transmitting. This [...]

Regulatory information 86 5. Appendix 22 China only[...]

87 5. Appendix Copyright © 2012 Samsung Electronics Co ., Ltd. All rights reserved. This user’s guide is provided fo r information purposes only. All information includ ed herein is subject to change without notic e. Samsung Electronics is not respon sible for any direct or indirect damages, arisin g from or related to use of this user’s guide[...]

ADVANCED User’s Guide CLP-36x Series CLP-36xW Series ADVANCED User’s Guide This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be availabl e depending on models or countries. BASIC This guide provides informatio n concerning installation, bas[...]

89 ADVANCED 1 . Software installation Installation for Mac 91 Reinstallation for Mac 92 Installation for Linux 93 Reinstallation for Linux 94 2 . Using a network-connected machine Useful network programs 96 Wired network setup 97 Installing driver over the network 100 IPv6 configuration 106 Wireless network setup 109 Samsung MobilePrint 133 Google [...]

1. Software installation This chapter provides instructions for installing ess ential and help ful softwar e for use in an en vironment where the machine is connected via a cable. A loca lly connected machine is a machine dire ctly attached to your computer using the cable. If your machine is attached to a ne twork, skip the following steps be low [...]

91 1. Software installation Installation for Mac 1 Make sure that the machine is connected to your computer and powered on. 2 Insert the supplied software CD into your CD-ROM drive. 3 Double-click the CD-ROM icon that appears on your Mac desktop. 4 Double-click the MAC_Installer folder > Installer OS X icon. 5 Click Continue . 6 Read the license[...]

92 1. Software installation Reinstallation for Mac If the printer driver does not work properly, uninstall the driver and reinstall it. 1 Make sure that the machine is connected to your computer and powered on. 2 Insert the supplied software CD into your CD-ROM drive. 3 Double-click the CD-ROM icon that appears on your Mac desktop. 4 Double-click t[...]

93 1. Software installation Installation for Linux You need to download Linux software pa ckages from the Sa msung website to install the printer software (http:// www.samsung.com > find your product > Support or Downloads). 1 Installing the Unified Linux Driver 1 Make sure that the machine is connected to your computer and powered on. 2 When[...]

94 1. Software installation Reinstallation for Linux If the printer driver does not work properly, uninstall the driver and reinstall it. 1 Make sure that the machine is connected to your computer and powered on. 2 When the Administrator Login window appears, type “root” in the Login field and enter the system password. You must log in as a sup[...]

2. Using a network- connected machine This chapter gives you step-by-step instructions f or setting up a network connected machin e and software. • Useful network programs 96 • Wired network setup 97 • Installing driver over the network 100 • IPv6 configuration 106 • Wireless network setup 109 • Samsung MobilePrint 133 • Google Cloud [...]

96 2. Using a network-connected machine Useful network programs There are several prog rams available to setup the network sett ings easily in a network environment. For the network administrator especially, managing several machines on the network is possible. • Before using the programs below, set the IP address first. • Some features and opt[...]

97 2. Using a network-connected machine Wired network setup You must set up the network protocols on your mach ine to use it on your network. You can use network after connecting network cable to a corresponding port on your machine. • For models that do not have the display screen on the control panel, use the SyncThru™ Web Service or SetIP pr[...]

Wired network setup 98 2. Using a network-connected machine 5 From the Windows Start menu, select All Programs > Samsung Printers > SetIP > SetIP . 6 Click the icon (third from left) in the SetIP window to open the TCP/IP configuration window. 7 Enter the machine’s new information into the configuration window as follows. In a corporate [...]

Wired network setup 99 2. Using a network-connected machine Find the machine’s MAC address from the Network Configuration Report (see "Printing a network configuration report" on page 97) and enter it without the colons. For example, 00:15:99:29:51:A8 becomes 0015992951A8. 6 Select Appl y , then OK , and OK again. 7 Quit Safari . IPv4 c[...]

100 2. Using a network-connected machine Installing driver over the network • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 6 ). • The machine that does not support the network interface, it will not be able to use this feature (see "Rear view" on page 1[...]

Installing driver over the network 101 2. Using a network-connected machine 6 The searched machines will be shown on the screen. Select the one you wish to use and click OK . 7 Follow the instructions in the installation window. Silent installation Mode Silent installation mode is an installation method that does not require any user intervention. [...]

Installing driver over the network 102 2. Using a network-connected machine 7 Mac 1 Make sure that the machine is conne cted to your n etwork and powered on. 2 Insert the supplied software CD into your CD-ROM drive. 3 Double-click the CD-ROM icon that appears on your Mac desktop. /nd or /ND Commands not to set the installed driver as a default mach[...]

Installing driver over the network 103 2. Using a network-connected machine 4 Double-click the MAC_Installer folder > Installer OS X icon. 5 Click Continue . 6 Read the license ag reement and click Continue . 7 Click Agree to agree to the license agreement. 8 When the message which warns that all applications will close on your computer appears,[...]

Installing driver over the network 104 2. Using a network-connected machine 20 For Mac OS X 10.4, if Auto Selec t does not work properly, select Samsung in Print Using and your mach ine name in Model . • For Mac OS X 10.5 -10.8, if Auto S elect does not work properly, choose Select Printer Software and your machine name in Print Using . 21 Click [...]

Installing driver over the network 105 2. Using a network-connected machine 7 Enter the printer description and click Next . 8 After the machine is added, click Fini sh .[...]

106 2. Using a network-connected machine IPv6 configuration IPv6 is supported properly only in Windows Vi sta or higher. If the IPv6 network seems to not be working, set all the network setting to the factory defaults and try again using Clear Setting . In the IPv6 network environment, foll ow the next proced ure to use the IPv6 address. 9 From the[...]

IPv6 configuration 107 2. Using a network-connected machine Setting IPv6 addresses The machine supports the fo llowing IPv6 addresses fo r network printing and managements. • Link-local Address : Self-configured lo cal IPv6 address (Address starts with FE80). • Stateless Address : Automatically configured IPv6 address by a network router. • S[...]

IPv6 configuration 108 2. Using a network-connected machine 6 Check the Manual Address check box. Then, the Address/Prefix text box is activated. 7 Enter the rest of the addr ess (e.g.,:3FFE: 10:88:194:: AAAA . “A” is the hexadecimal 0 through 9, A through F). 8 Choose the DHCPv6 configuration. 9 Click the Ap ply button. Using SyncThru™ Web S[...]

109 2. Using a network-connected machine Wireless network setup • Make sure your machine supports wireless networking. Wi reless networking may not be available depending on the model (see "Features by models" on page 6). • If the IPv6 network seems to not be working, set all the network settings to the factory defaults and try again [...]

Wireless network setup 110 2. Using a network-connected machine 12 Introducing wireless set up methods You can set wireless settings ei ther from the machine or th e computer. Choose the setting method from the below table. Some wireless network installation types may not be available depending on the model or country. Set up method Connecting meth[...]

Wireless network setup 111 2. Using a network-connected machine • If problems occur during wireless set up or driver installation, refer to the troubleshooting chapter (see "Troubleshooting" on page 129 ). • It is strongly recommneded that yo u set the passwrod on Access Points. If you do not set the password on Ac cess Points, they m[...]

Wireless network setup 112 2. Using a network-connected machine 13 Using the WPS button If your machine and an ac cess point (or wireless rou ter) support Wi-Fi Protected Setup™ (WPS), you can ea sily configure the wir eless network settings by pressing the (WPS) button on the control panel without a computer. • If you want to use the wireless [...]

Wireless network setup 113 2. Using a network-connected machine You can change the WPS mode in control panel ( ( Menu ) > Network > Wireless > OK > WPS Setting ). Machines with a display screen Connecting in PBC mode 1 Press and hold the (WPS) button on the control panel for more than 2 seconds. The machine starts waiting for up to two [...]

Wireless network setup 114 2. Using a network-connected machine Machines without a display screen Connecting in PBC mode 1 Press and hold the (WPS) button on the control panel for about 2 - 4 seconds until the sta tus LED blinks quickly. The machine starts connecting to th e wireless network. The LED blinks slowly for up to two minutes unti l you p[...]

Wireless network setup 115 2. Using a network-connected machine Re-connecting to a network When the wireless function is off, the ma chine automatically tries to re-connect to the access point (o r wireless router) with th e previously used wireless connection settings and address. In the following cases, the machin e automatically re-connects to t[...]

Wireless network setup 116 2. Using a network-connected machine After completing the wireless network connection, you need to install a machine driver to print from an appl ication (see "Installing driver over the network" on pa ge 100). 1 Press the ( Menu ) button on the control panel. 2 Press Netw ork > Wireless > WLAN Settings . [...]

Wireless network setup 117 2. Using a network-connected machine 4 Read and accept The software End User License Agreement and Using Enhanced Features and Pa rticipating in Printer Usage Information Collecion Program (optional). Then, click Next . 5 Select Configure the wireless networ k connection using USB cable on the Printer Connection Type scre[...]

Wireless network setup 118 2. Using a network-connected machine 7 If your printer supports Wi-Fi Direct , its corresponding screen will appear. Click Ok and Next . • Wi-Fi Direct option appears on the screen only if your printer supports this feature. • Can start to build Wi-Fi Direct by using Samsung Easy Printer Manager (see "Setting up [...]

Wireless network setup 119 2. Using a network-connected machine 3 Read and check The software End User License Agreement and I have reviewed and accept the te rm of the License Agreement . Then, click Next . 4 Select Configure the wireless networ k connection using USB cable on the Printer Connection Type screen. 5 After searching the wireless netw[...]

Wireless network setup 120 2. Using a network-connected machine Before entering the IP address for the machine, you must know the computer’s network configuration info rmation. If the computer’s network configuration is set to DHCP, the wireless network setting should also be DHCP. Likewise, if the computer’s networ k configuration is set to [...]

Wireless network setup 121 2. Using a network-connected machine Access point via USB cable (recommended) 1 Check whether the USB cable is connected to the machine. 2 Turn on your computer, ac cess point, and machine. 3 Insert the supplied software CD into your CD-ROM drive. 4 Double-click the CD-ROM icon that appears on your Mac desktop. 5 Double-c[...]

Wireless network setup 122 2. Using a network-connected machine 12 If your printer supports Wi-Fi Direct, the foll owing screen appears. Click Next . • Can start to build Wi-Fi Direct by using Samsung Easy Printer Manager (see "Setting up Wi-Fi Direct" on page 128). • Network N ame(SSID ) : The default Network Name is the model name a[...]

Wireless network setup 123 2. Using a network-connected machine 3 Insert the supplied software CD into your CD-ROM drive. 4 Double-click the CD-ROM icon that appears on your Mac desktop. 5 Double-click the MAC_Installer folder > Installer OS X icon. 6 Click Continue . 7 Read the license ag reement and click Continue . 8 Click Agree to agree to t[...]

Wireless network setup 124 2. Using a network-connected machine Before entering the IP address for the machine, you must know the computer’s network configuration info rmation. If the computer’s network configuration is set to DHCP, the wireless network setting should also be DHCP. Likewise, if the computer’s networ k configuration is set to [...]

Wireless network setup 125 2. Using a network-connected machine • After completing the wireless networ k connection, you need to install a machine driver to print from an a pplication (see "Installing driver over the network" on page 100). • See your network administrator, or the person that set up your wireless network, for informati[...]

Wireless network setup 126 2. Using a network-connected machine 1 Check whether or not the network cabl e is connected to the machine. If not, connect the machine wi th a standard network cable. 2 Start a web browser such as Internet Explorer, Safa ri, or Firefox and enter your machine’s new IP addr ess in the browser window. For example, 3 Click[...]

Wireless network setup 127 2. Using a network-connected machine Disconnect the network cable (standard or network). Your machine should then start communicating wirelessly wi th the network. In case of Ad-hoc mode, you can use a wireless LAN and wired LAN simultaneously. 10 Insert the supplied softwa re CD into your CD-R OM drive, and follow the in[...]

Wireless network setup 128 2. Using a network-connected machine • You cannot connect your mobile de vice to the internet through the printer’s Wi-Fi Direct. • The supported protocol list may di ffer from your model, Wi-Fi Direct networks do NOT support IPv6, networ k filtering, IPSe c, WINS, and SLP services. • The maximum number of devices[...]

Wireless network setup 129 2. Using a network-connected machine From the network-connected computer If your printer is using a network cable or a wireless ac cess point, you can enable and configure Wi-Fi Direct from SyncThru™ Web Service. • Access SyncThru™ Web Service , select Settings > Network Settings > Wireless > Wi-Fi Direct .[...]

Wireless network setup 130 2. Using a network-connected machine Connecting Failure - SSID Not Found • The machine is unable to find the n etwork name (SSID) you have selected or entered. Check the network name (SSID) on your access point and try connecting again. • Your access point is not turned on. Turn on your access point. Connecting Failur[...]

Wireless network setup 131 2. Using a network-connected machine e Click Port tab. f Click Configure Port.. button. g Check if Prin ter Name or IP Address: is the IP address on the network configuration Sheet. 3 Change the printer port's IP address if it is different from the network information report's. If you want to use the software in[...]

Wireless network setup 132 2. Using a network-connected machine • Check the machine's IP address. Reinst all the machine driver and change the settings to connect to the mach ine on the network. Due to the characteristics of DHCP , the allocated IP address could change if the machine is not used for a long time or if the access point has bee[...]

133 2. Using a network-connected machine Samsung MobilePrint 21 What is Samsung MobilePrint? Samsung MobilePrint is a free application that enables users to print photos, documents, and web pages directly from your smartphone or tablet. Samsung MobilePrint is not only compatible with yo ur Android, Windows and iOS smart phones but also with your iP[...]

134 2. Using a network-connected machine Google Cloud Print Google Cloud Print™ is a ser vice that allows you to prin t to a printer using your mobile phone, tablet , or any other web-c onnected devices. Just register your Google account with the printer, and you are read y to use the Google Cloud Print service. You can prin t your document or em[...]

Google Cloud Print 135 2. Using a network-connected machine 11 Click Manage your printers . Now your printer is registered with Google Cloud Print service. Google Cloud Print-ready devic es will appear in the list. 26 Printing with Google Cloud Print The printing procedure vari es depending on the applica[ tion or the device you are using. You can [...]

3. Special features This chapter explains sp ecial printing features. • Altitude adjustment 137 • Changing the default print settings 138 • Setting your machine as a default machine 139 • Using advanced print features 140 • Mac printing 147 • Linux printing 149 The procedures in this chapter are mainly based on Windows 7.[...]

137 3. Special features Altitude adjustment Print quality is affe cted by atmospheric pressure, which is determined by the height of the machine above sea level. The following information will guide you on how to set your machine for the best print quality. Before you set the altitude value, d etermine the altitude where you are. • For Windows an[...]

138 3. Special features Changing the default print settings 1 Click the Windows Start menu. 2 For Windo ws XP/Ser ver 2003, select Printer and Faxes . • For Windows Server 2008/Vista, select Control Panel > Hardware and Sound > Printers . • For Windows 7, select Control Panel > Devices and Printers . • For Windows Server 2008 R2, sel[...]

139 3. Special features Setting your machine as a default machine 1 Click the Windows Start menu. 2 For Windo ws XP/Ser ver 2003, select Printer and Faxes . • For Windows Server 2008/Vista, select Control Panel > Hardware and Sound > Printers . • For Windows 7, select Control Panel > Devices and Printers . • For Windows Server 2008 R[...]

140 3. Special features Using advanced print features XPS printer driver : used to print XPS fi le format. • See "Features by models" on page 6. • The XPS printer driver can be inst alled only on Windows Vista OS or higher. • Install optional memory when an XPS job does not print because the printer is out of memory. • You can ins[...]

Using advanced print features 141 3. Special features 2 Understanding special printer features You can use advanced printing fea tures when using your machine. To take advantage of the pr inter features provided by your printer driver, click Properties or Preferences in the application’s Print window to change the print settings. The machine name[...]

Using advanced print features 142 3. Special features Poster Printing Prints a single- page document onto 4 (P oster 2x2), 9 ( Poster 3x3) , or 16 (Poster 4x4) sheets of paper, for the purpose of pasti ng the sheets together to form one poster-size document. Select the Poster Overlap value. Specify Poster Overlap in millimeters or inches by selecti[...]

Using advanced print features 143 3. Special features • Double-sided Printing a • Double-sided Printing (Manual) a Print on both sides of a sheet of paper (duplex). Before printing, decide how you wa nt your document oriented. • You can use this feature with Letter, Le gal, A4, US Folio or Oficio sized paper • If your machine does not have [...]

Using advanced print features 144 3. Special features Paper Options Changes the size of a document to a ppear larger or smaller on th e printed page by entering in a percentage by which to enlarge or decrease the document. Watermark The watermark option allows you to print text over an existing do cument. For example, you use it when you want to ha[...]

Using advanced print features 145 3. Special features Overlay a This option is available when you use the PCL/ SPL printer driver (see "S oftware" on page 7). An overlay is text and/or images stored in the computer hard disk drive (HDD) as a sp e c i a l f i l e f o r m a t t h a t c a n b e p r i n t e d o n a ny document. Overlays are o[...]

Using advanced print features 146 3. Special features Overlay ( Using a page overlay ) a Click the Advanced tab. b Select the desired overlay from the Text drop-down list. c If the overlay file you want does not appear in the Text drop-down list, select Edit... f ro m t he l i st a nd c li c k Load . Select the overlay file you want to use. If y o [...]

147 3. Special features Mac printing Some features may not be available de pending on models or options. It means that the features are not supported. 3 Printing a document When you print with a Mac, you need to check the printer driver settings in each application you use. Follow the steps below to print from a Mac: 1 Open the document to print. 2[...]

Mac printing 148 3. Special features 6 Printing on both sides of the paper Some features may not be available de pending on models or options. It means that the features are not supported. Before printing in the duplex mode, de cide on which edge you will be binding your finished document. The bi nding options are, as follows: • Long-Edge Binding[...]

149 3. Special features Linux printing Some features may not be available de pending on models or options. It means that the features are not supported. 8 Printing from applications There are a lot of Linux appl ications that allow you to print using Common UNIX Printing System (CUPS). You can prin t on your machin e from any such application. 1 Op[...]

Linux printing 150 3. Special features 9 Printing files You can print many differen t types of files on your machine using the standard CUPS, directly from the comm and line interface. The C UPS lpr utility allows you to do that, but the driver’s package replaces the stand ard lpr tool by a much more user-friend ly LPR GUI program. To print any d[...]

4. Useful management tools This chapter introduces manag ement tools provid ed to help you make full use of your machine. • Easy Capture Manager 152 • Samsung Easy Color Manager 153 • Samsung AnyWeb Print 154 • Easy Eco Driver 155 • Using SyncThru™ Web Service 156 • Using Samsung Easy Printer Manager 159 • Using Samsung Printer Stat[...]

152 4. Useful mana gement tools Easy Capture Manager • This feature may not be av ailable depending on mode l or optional goods (see "Software" on page 7). • Available for Windows OS users only (see "Software" on page 7). Capture your screen and launch Easy Capture Manager by simply pressing the Print Screen key. Now you can[...]

153 4. Useful mana gement tools Samsung Easy Color Manager Samsung Easy Color Manager helps users do fine adjustmen ts with 6 color tones and other prop erties, such as brightness, contras t, and saturation. Color tone changes can be saved as a profile and can be used from the dri ver or from inside of the machine. • This feature may not be av ai[...]

154 4. Useful mana gement tools Samsung AnyWeb Print Available for Windows and Mac OS users only. This tool helps you screen-capture, pr eview, scrap, and print page s more easily, than when you use an ordinary program. Download the software from the Samsung web site then unpack and install it: (http://www.samsung.com > find your product > Su[...]

155 4. Useful mana gement tools Easy Eco Driver With the Easy Eco Driver, you ca n apply Eco features to save paper and toner before prin ting. To use this application, Start Easy Eco Driver before printing job checkbox in the printer prope rties should be checked. Easy Eco Driver also allows you simple editing such as removing images and texts, ch[...]

156 4. Useful mana gement tools Using SyncThru™ Web Service • Internet Explorer 6.0 or higher is the minimum requirement for SyncThru™ Web Service . • SyncThru™ Web Service explanation in this user’s guide may diffe r from your machine depending on its options or models. • Network model only. 1 Accessing SyncThru™ Web Service 1 Acce[...]

Using SyncThru™ Web Service 157 4. Useful mana gement tools Information tab This tab gives you general information about your machine. You can check things, such as remaining amount of tone r. You can also print reports, such as an error report. • Active Alerts: Shows the alerts that have occurred in the machine and their severity. • Supplies[...]

Using SyncThru™ Web Service 158 4. Useful mana gement tools 1 Start a web browser, such as In ternet Explorer, from Windows. Enter the machine IP addr ess (http://xxx.xxx.xxx.xx x) in the address field and press the Enter key or click Go . 2 Your machine’s embedded website opens. 3 From the Security tab, select System Security > System Admin[...]

159 4. Useful mana gement tools Using Samsung Easy Printer Manager Samsung Easy Printer Mana ger is an application that combines Samsung machine settings into one location. Sa msung Easy Printer Manager combines device settings as well as printing environments, settings/actions and launching. All of these features prov ide a gateway to conveniently[...]

Using Samsung Easy Printer Manager 160 4. Useful mana gement tools Click the Help ( ) button from the upper-right corner of the window and click on any option you want to know about. 5 Advanced settings user interface overview The advanced user in terface is intended to be used by the person responsible for managing the network and machines. Device[...]

Using Samsung Easy Printer Manager 161 4. Useful mana gement tools Alert Settings (Windows only) This is menu includes setting s related to er ror alerting. • Printer Alert: Provides settings related to when alerts will be received. • Email Alert: Povides options relating to receiving alerts via email. • History Alert: Provides a history of d[...]

162 4. Useful mana gement tools Using Samsung Printer Status The Samsung Printer Status is a program that monitors and informs you of the machine status. • Available for Windows users. • The Samsung Printer Statu s window and its contents shown in this user’s guide may differ depending on the machine or operati ng system in use. • Check the[...]

Using Samsung Printer Status 163 4. Useful mana gement tools 3 Order Supplies You can order replacement toner cartridge(s) from online. 4 Troubleshooting You can directly open the troubleshooting section in the user’s guide. 5 Close Close the window.[...]

164 4. Useful mana gement tools Using the Linux Unified Driver Configurator The Unified Driver Configur ator is a tool primarily intended for configuring machine devices. You need to install Unified Linux Driv er to use Unified Driver Configurator (see "Installation for Linux" on page 93). After the driver is installed on your Linux syste[...]

Using the Linux Unified Driver Configurator 165 4. Useful mana gement tools 8 Printers configuratio n Printers configuration has the two tabs: Printers and Classes . Printers tab View the current system’s prin ter configuration by clicki ng on the machine icon button on the left side of the Unified Driver Configurator window. The printer control [...]

Using the Linux Unified Driver Configurator 166 4. Useful mana gement tools Classes tab The Classes tab shows a list of available machine classes. • Refresh: Renews the classes list. • Add Class: Allows you to add a new machine class. • Remove Class: Removes the selected machine class. 9 Ports configuration In this window, you can view the li[...]

5. Troubleshooting This chapter gives helpful in formation for what to do if you encounter an error. • Paper feeding problems 168 • Power and cable connecting problems 169 • Printing problems 170 • Printing quality problems 174 • Operating system problems 182[...]

168 5. Troubleshooting Paper feeding problems Condition Suggested solutions Paper jams during printing. Clear the paper jam. Paper sticks together. • Check the maximum paper capacity of the tray . • Make sure that you are using the correct type of pap er. • Remove paper from the tray and flex or fan the paper. • Humid conditions may cause s[...]

169 5. Troubleshooting Power and cable connecting problems Click this link to open an anim ation about solving power problems. Condition Suggested solutions The machine is not receiving power, or the connection cable between the computer and the machine is not connected properly. • Connect the machine to the electr icity supply first and press th[...]

170 5. Troubleshooting Printing problems Condition Possible cause Suggested solutions The machine does not print. The machine is not receiving power. Check the power cord connections. Check the power switch and the power source. The machine is not selected as the default machine. Select your machine as your default machine in Windows. Check the mac[...]

Printing problems 171 5. Troubleshooting The machine does not print. The printer driver may be incorrectly installe d. Uninstall and reinstall the machine’s driver. The machine is malfunctioning. C heck the display message on the control panel to see if the machine is indicating a system error. Contact a service representative. The document size [...]

Printing problems 172 5. Troubleshooting The machine prints, but the text is wrong, garbled, or incomplete. The machine cable is loose or defective. Disconnect the machine cable and reconnect . Try a print job that you have already printed successfully. If possib le, attach the cable and the machine to another computer that you know works and try a[...]

Printing problems 173 5. Troubleshooting Before printing, the machine emit s vapor near the output tray. Using damp paper can cause vapor during printing. This is not a problem. Just keep printing. The machine does not print special-sized paper, such as billing paper. Paper size and pape r size setting do not match. Set the correct paper s ize in t[...]

174 5. Troubleshooting Printing quality problems If the inside of the machine is dirty or paper has been loaded improperly, there might be a redu ction in print quality. See the table below to clear the problem. Condition Suggested Solutions Light or faded print • If a vertical white streak or faded area appears on the page , the toner supply is [...]

Printing quality problems 175 5. Troubleshooting Toner specks • The paper may not meet specifications; for ex ample, the paper may be too moist or rough. • The transfer roller may be dirty. Cl ean the inside of your machine (see "Cleaning the machine" on page 55). • The paper path may need cleaning. Contact a service representative [...]

Printing quality problems 176 5. Troubleshooting Vertical lines If black vertical streaks appear on the page: • The surface (drum part) of the imaging unit inside the machine has probably been scra tched. Remove the toner cartridge and ins tall a new one (see "Replacing the imaging unit" on page 53). If white vertical streaks appear on [...]

Printing quality problems 177 5. Troubleshooting Vertical repetitive defects If marks repeatedly appear on the printe d side of the page at even intervals: • The imaging unit may be damaged. If you still have the same problem, remove the imaging un it and, install a new one (see "Replacing the imaging unit" on page 53). • Parts of the[...]

Printing quality problems 178 5. Troubleshooting Misformed characters • If characters are improperly formed and producing hollow im ages, the paper stock may be too slick. Try different paper. Page skew • Ensure that the paper is loaded properly. • Check the paper type and quality. • Ensure that the guides are not too tigh t or too loose ag[...]

Printing quality problems 179 5. Troubleshooting Wrinkles or creases • Ensure that the paper is loaded properly. • Check the paper type and quality. • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. Back of printouts are dirty • Check for leaking toner. Clean the inside of th e machine (see "Cle[...]

Printing quality problems 180 5. Troubleshooting Loose toner • Clean the inside of the machine (see "Cleaning the machine" on page 55). • Check the paper type and quality. • Remove the imaging unit and then, install a new on e (see "Replacing the imag ing unit" on page 53). If the problem persists, the machine may requ ire[...]

Printing quality problems 181 5. Troubleshooting Curl If the printed paper is curled or pa per does not feed into the machine: • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. • Change the printer’s paper option and try again. Go to Printing Preferences , click the Paper tab, and set type to Thin (see[...]

182 5. Troubleshooting Operating system problems 1 Common Windows problems Refer to the Microsoft Windows User’s Guide that came with yo ur computer f or further infor mat ion on Windows error messages. Condition Suggested solutions “File in Use” message appears during installation. Exit all software applications. Remove all software from the[...]

Operating system problems 183 5. Troubleshooting 2 Common Mac problems Refer to the Mac User’s Guide that came with your computer for further information on Mac error messages. Condition Suggested solutions The machine does not print PDF files correctly. Some parts of graphics, text, or illustrations are missing. Printing the PDF file as an image[...]

Operating system problems 184 5. Troubleshooting 3 Common Linux problems Condition Suggested solutions The machine does not print. • Check if the printer driver is installed in your syst em. Open Unified Driver Configurator and switch to the Printers tab in Printers configuration window to look at the list of av ailabl e machines. Make sure that [...]

Operating system problems 185 5. Troubleshooting Refer to the Linux User’s Guide that came with your computer for further information on Linux error messages. Some color images come out in unexpected color. This is a known bug in Ghostscript (until GNU Ghostscript version 7.xx) when the base color space of the document is i ndexed RG B color spac[...]

Quick Guide for Windows 8 User This chapter will outline fe atures specific to th e Windows 8 OS. This chapter appl ies to users running Windows 8. • Understanding the screen 187 • System requirements 188 • Installing the driver locally 189 • Installing the driver over the network 191 • Installing the driver over the wireless network 193 [...]

187 Quick Guide for Windows 8 User Understanding the screen Windows 8 provides both the new Start screen mode and the Desktop screen mode of the existing OS. Start Screen Desktop Screen[...]

188 Quick Guide for Windows 8 User System requirements Operating system Requirement (recommended) CPU RAM Free HDD Space Windows ® 8 Intel ® Pentium ® IV 1 GHz 32-bit or 64-bit processor or higher 1 GB (2 GB) 16 GB • Support for DirectX ® 9 graphics with 128 MB memory (to enable the Aero theme). •D V D - R / W D r i v e[...]

189 Quick Guide for Windows 8 User Installing the driver locally A locally connected machine is a machin e directly attached to your computer using the cable. • Only use a USB cable no longer than 3 meters (118 inches). • Samsung Printer Experience app can only be used in the Start screen when V4 driver is installed. The V4 driver is automatica[...]

Installing the driver locally 190 Quick Guide for Windows 8 User 1 Insert the supplied software CD into your CD-ROM drive. If the installation window does not ap pear, from Charms , select Search > Apps and search for Run . Type in X:Setup.exe, replacing “X” with the letter that represents your CD-ROM drive and click OK . If “ Tap to choo[...]

191 Quick Guide for Windows 8 User Installing the driver over the network • Some features and optional goods may not be available depending on model or country (see "Feature s by models" on page 6). • Machine that do not support networki ng will no t be able to use t his feature (see "Rear view" on page 19). • Samsung Prin[...]

Installing the driver over the network 192 Quick Guide for Windows 8 User 1 Make sure that the machine is conne cted to the netwo rk and powered on. Also, your machine’s IP address should have been set (see "Setting IP address" on page 97). 2 Insert the supplied software CD into your CD-ROM drive. If the installation window does not ap [...]

193 Quick Guide for Windows 8 User Installing the driver over the wireless network • Samsung Printer Experience app can only be used in the Start screen when V4 driver is installed. The V4 driver is automatically downloaded from the Windows Update if your computer is connected to the Internet. If not, you can manually download th e V4 driver from[...]

Installing the driver over the wireless network 194 Quick Guide for Windows 8 User 1 Turn on your computer, ac cess point, and machine. 2 Insert the supplied software CD into your CD-ROM drive. If the installation window does not ap pear, from Charms , select Search > Apps and search for Run . Type in X:Setup.exe, replacing “X” with the let[...]

195 Quick Guide for Windows 8 User Uninstalling the driver 7 From the Start Screen 1 Make sure that the machine is connected to your computer and powered on. 2 Click on the Uninstall Samsung Printer Software tile in the Start screen. 3 Follow the instructions in the window. • If you cannot find a Samsung Printe r Software tile, unintstall from th[...]

196 Quick Guide for Windows 8 User Using Samsung Printer Experience Samsung Printer Experience is a Samsung applic ation that combines Samsung machine settings and machine ma nagement into one location. You can set device settings, or der supplies, open trou bleshooting guides, visit Samsung’s web site, and check conne cted machine information. T[...]

Using Samsung Printer Experience 197 Quick Guide for Windows 8 User 10 Printing from Windows 8 This section explains commo n printing tasks from the Start screen. Basic printing 1 Open the document to print. 2 From the Charms , select Devices . 3 Select your printer from the list 4 Select the printer settings, such as the number of copies and orien[...]

Using Samsung Printer Experience 198 Quick Guide for Windows 8 User 5 Click the Pr int button to start the print job. Cancelling a print job If the printing job is waiting in the pr int queue or print spoo ler, cancel the job as follows: • You can access this window by s imply double-clicking the machine icon ( ) in the Windows task bar. • You [...]

Using Samsung Printer Experience 199 Quick Guide for Windows 8 User Basic tab Basic This option allows you to choose the basic printing settings such as copies, orientation, and document type. Eco settings This option allows you to choose mult iple pages per s ide to save media. Advanced tab Paper settings This option allows you to set the basic pa[...]

Using Samsung Printer Experience 200 Quick Guide for Windows 8 User Security tab Some features may not be available depending on the model or options. If this tab is not shown or disabled, it means that this features are not supported. Job Accounting This option allows you to prin t with the given permission. Confidential Printing This option is us[...]

Using Samsung Printer Experience 201 Quick Guide for Windows 8 User 7 Click Scan ( )and save the image. • When you place the originals in the ADF (or DADF), Prescan ( ) is not availabl e. • You can ski p step 5, if the P rescan option is selected.[...]

202 Quick Guide for Windows 8 User Accessing management tools Samsung provides a variety of manageme nt tools for Sams ung printers. For more information on each tool, refer to "Useful management t ools" on page 1 51. 1 From the Charms , select Search > Apps . 2 Find Samsung Printers . 3 Un der Samsung Printers , you can see installed [...]

203 Quick Guide for Windows 8 User Installing accessories When you install optional devices, such as optional tray, memory, etc, this machine automatically detec ts and sets the optional de vices. If you cannot use the optional devices you installed in this driver, you can set th e optional devices in Device Settings to use. 1 From the Charms , sel[...]

204 Quick Guide for Windows 8 User Troubleshooting Problem Suggested Solutions Samsung Printer Experience is not shown when you click more settings . Samsung Printer Ex perience is not installed. Download the app. from the Windows Store and install i t. Machine information is not displayed when you click the device in the Devices and Printers . Che[...]

205 Contact SA MSUNG wor ldwide Contact SAMSUNG worldwide If you have any comments or questions regarding Sa msung products, contact the Samsung custom er care center. Country/Region Customer Care Center WebSite ANGOLA 91-726-7864 www.samsung.com ARGENTINA 0800-333-3733 www.samsung.com ARMENIA 0-800-05-555 www.samsung.com AUSTRALIA 1300 362 603 www[...]

Contact SAMSUNG worldwide 206 Contact SA MSUNG wor ldwide CYPRUS 8009 4000 only from landline (+30) 210 6897691 from mobile and land line www.samsung.com CZECH 800-SAMSUNG (800-726786) www.samsung.com DENMARK 70 70 19 70 www.samsung.com DOMINICA 1-800-751-2676 www.samsung.com/ latin (Spa nish) www.samsung.com/ latin_en (English) ECUADOR 1-800-10-72[...]

Contact SAMSUNG worldwide 207 Contact SA MSUNG wor ldwide HONG KONG (852) 3698-4698 www.samsung.com/hk (Chinese) www.samsung.com/ hk_en (English) HUNGARY 06-80-SAMSUNG (726-7864) www.samsung.com INDIA 1800 3000 8282 1800 266 8282 www.samsung.com/in INDONESIA 0800-112-8888 021-5699-7777 www.samsung.com/id IRAN 021-8255 www.samsung.com ITALIA 800-SAM[...]

Contact SAMSUNG worldwide 208 Contact SA MSUNG wor ldwide NICARAGUA 00-1800-5077267 www.samsung.com/ latin (Spa nish) www.samsung.com/ latin_en (English) NORWAY 815-56 480 www.samsung.com OMAN 800-SAMSUNG (726-7864) www.samsung.com/ae (English) www.samsung.com/ ae_ar (Arabic) PANAMA 800-7267 www.samsung.com/ latin (Spa nish) www.samsung.com/ latin_[...]

Contact SAMSUNG worldwide 209 Contact SA MSUNG wor ldwide RUSSIA 800-00-0077 www.samsung.com SAUDI ARABIA 9200-21230 www.samsung.com/sa (Arabic) SENEGAL 8-800-555-55-55 www.samsung.com SERBIA +381 11 321 6899 (old number still active 0700 7267864) www.samsung.com SINGAPORE 1800-SAMSUNG (726-7864) www.samsung.com SLOVAKIA 0800 - SAMSUNG(0800-726 786[...]

210 Glossary Glossary The following glossary helps you get fa miliar with the product by understanding the terminologies common ly used with printing as well as mentioned in this user’s guide. 802.11 802.11 is a set of stand ards for wireless local area network (WLAN) communication, developed by the IEEE LAN/MAN Stand ards Committee (IEEE 802). 8[...]

Glossary 211 Glossary BOOTP Bootstrap Protocol. A network protocol used by a network client to obtain its IP address automatically. This is usually done in the bootstrap process of computers or operating systems running on them. The BOOTP servers assign the IP address from a pool of addresses to each client . BOOTP enables 'diskless workstatio[...]

Glossary 212 Glossary DHCP A Dynamic Host Configuration Protocol (DHCP) is a client-server networking protocol. A DHCP server provides configurat ion parameters specific to the DHCP client host requesting, generally, informat ion required by the client host to participate on an IP netwo rk. DHCP also provides a me chanism for allocation of IP addre[...]

Glossary 213 Glossary ECM Error Correction Mode (ECM) is an optional transmission mode built into Class 1 fax machines or fax modems. It automa tically detects and corrects errors in the fax transmission process that are some times caused by telephone line noise. Emulation Emulation is a technique of one machine obtaining the same results as anothe[...]

Glossary 214 Glossary Gateway A connection between computer networ ks, or between a c omputer network and a telephone line. It is very popular, as it is a computer or a network that allows access to anothe r computer or network. Grayscale A shades of gray that represent light and dark portions of an image when color images are converted to gra ysca[...]

Glossary 215 Glossary IPM The Images Per Minute (IPM) is a way of me asuring the speed of a printer. An IPM rate indicates the number of single-sided sheets a printer can complete within one minute. IPP The Internet Printing Protocol (IPP) defin es a standard protocol for printing as well as managing print jobs, media size, resolution, and so forth[...]

Glossary 216 Glossary LDAP The Lightweight Directory Access Protocol (LDAP) is a netwo rking protocol for querying and modifying directory services running over TCP/IP. LED A Light-Emitting Diod e (LED) is a semiconductor d evice that indicates the status of a machine. MAC address Media Access Control (MAC) address is a unique identi fier associate[...]

Glossary 217 Glossary NetWare A network operating system developed by Novell, Inc. It initially used cooperative multitasking to run various services on a PC , and the network protocols were based on the archetyp al Xerox XNS stack. Today NetWare supports TCP/IP as well as IPX/SPX. OPC Organic Photo Conductor (OPC) is a mech anism that make s a vir[...]

Glossary 218 Glossary PostScript PostScript (PS) is a page description language and programming language used primarily in the electronic an d desktop publishing areas. - that is run in an interpreter to generate an image. Printer Driver A program used to send commands and transfer data from the computer to the printer. Print Media The media like p[...]

Glossary 219 Glossary SMB Server Message Block (SMB) is a network protocol mainly applied to share files, printers, serial ports, and miscellan eous communications between nodes on a network. It also provides an authen ticated Inter-process communication mechanism. SMTP Simple Mail Transfer Protoc ol (SMTP) is the standard for e-mail transmissions [...]

Glossary 220 Glossary TWAIN An industry standard for scanners an d software. By using a TWAIN-compliant scanner with a TWAIN-compliant program, a scan can be initiated from within the program. It is an im age capture API for Microso ft Windows and Apple Mac operating systems. UNC Path Uniform Naming Convention (UNC) is a standard way to access netw[...]

Glossary 221 Glossary WPA-PSK WPA-PSK (WPA Pre-Share d Key) is special mode of WPA for small business or home users. A shared key, or password, is configu red in the wir eless access point (WAP) and any wireless laptop or desk top devices. WPA-PSK generates a unique key for each session between a wireless client and the associated WAP for more adva[...]

222 Index Index A accessing management tools 202 C cleaning inside 55 outside 55 cleaning a machine 55 control panel 20 convention 10 E eco printing 38 F favorites settings, for printing 37 features 4 print media fe ature 70 front view 18 G general icons 10 glossary 210 google cloud printing 134 I installation accessories 203 J jam clearing paper 6[...]

Index 223 Index O overlay printing create 145 delete 146 print 146 P placing a machine adjusting the altitude 137 print mobile OS 133 print media card stock 33 labels 33 output support 70 preprinted paper 34 special media 32 print resolution set Linux 149 printer preferences Linux 150 Printer Status general information 162 Printing 35 printing chan[...]

Index 224 Index changing the tray size 28 troubleshooting 204 U understanding the status LED 64 Unix system requirements 75 USB cable driver installation 91 , 93 , 92 , 94 using help 38 , 148 W watermark create 144 delete 144 edit 144 Windows common Windows problems 182 driver installation for network connected 100 , 23 , 25 , 191 , 189 , 193 syste[...]