Samsung ML-331X manual

ML-330x Series ML-331x Series ML-371x Series User’s Guide Basic imagine the possibilities This guide provides information concerning installation, basic operation and troubleshooting on windows.[...]

2 Contents  1 . Introduction 5 Key benefits 7 Features by models 8 Useful to know 9 About this user’s guide 10 Safety information 16 Machine overview 19 Control panel overview 22 Turning on the machine 23 Installing the driver locally 24 Reinstalling the driver  2 . Menu overview and basic setup 28 Menu overview 30 Printing a demo pag[...]

3 93 Regulatory information 104 Copyright[...]

1. Introduction This chapter provides information yo u need to know before using the machine. •K e y b e n e f i t s 5 •F e a t u r e s b y m o d e l s 7 •U s e f u l t o k n o w 8 • About this user’s guide 9 • Safety information 10 • Machine overview 16 • Control panel overview 19 • Turning on the machine 22 • Installing the dr[...]

  Key benefits Environmentally friendly • To save toner and paper, this machine supports Eco feature. • To save paper, you can print multip le pages on one single sheet of paper (see Advanced Guide). • To save paper, you can print on both sides of the paper (double- sided printing) (see Advanced Guide). • To save electricity, this mac[...]

  Key benefits Wide range of functionality and application support • Supports various paper sizes (see "Pri nt media specifications" on page 85). • Print watermark: You can customize yo ur documents with words, such as “Confidential” (see Advanced Guid e). • Print posters: The text and pict ures of each page of your docume[...]

  Features by models Some features and optional goods may not be available depending on model or country. ( ● : Included, ○ : Optional, Blank: Not available) Features ML-331xD ML-331xND ML-371xD ML-371xND ML-371xDW Hi-Speed USB 2.0 ● ● ● ● ● IEEE 1284 parallel connector ○ ○ ○ ○ ○ Network Interface Ethern et 10/100 B as[...]

Useful to know The machine does not print. • Open the print queue list an d remove the document from the list (see "Canceling a print job" on page 44). • Remove the driver and install it again (see "Installing the driver locally" on page 23). • Select your machine as your default machine in your Windows. Where can I purcha[...]

9 1. Introduction About this user’s guide This user's guide provides inform ation for your basic understanding of the machine as well as detailed steps to explain machine usage. • Read the safety informatio n before using the machine. • If you have a problem using the machine, refer to the troubleshooting chapter. • Terms used in this [...]

10 1. Introduction Safety information These warnings and prec autions are included to prevent injury to you and others, and to prevent any potential damage to your machine. Be sure to read and unde rstand all of these instructions before using the machine. After readin g this section, keep it in a safe place for future reference.  3 Important[...]

Safety information 11 1. Introduction Caution  5 Operating method Caution Do not remove the plug by pulling on the cord; do not handle the plug with wet hands. This could result in electric shock or fire. During an electrical stor m or for a period of non- operation, remove the power plug from the electrical outlet. This could result in el ec[...]

Safety information 12 1. Introduction  6 Installation / Moving Warning Caution Do not block or push obje cts into the ventilation opening. This could result in elevated component temperat ures which can cause damage or fire. Be care when replacing paper or removing jammed paper. New paper has sharp edges an d can cause painful cuts. When prin[...]

Safety information 13 1. Introduction  7 Maintenance / Checking Caution Do not place the machine on an unstable surface. The machine could fall, causing injury or machin e damage. The machine should be connected to the power level which is specified on the label. If you are unsure and want to check the power level you are using, contact the e[...]

Safety information 14 1. Introduction  8 Supply usage Caution Keep the power cable and the conta ct surface of the plug clean from dust or water. Otherwise, this could result in electric shock or fire. • Do not remove any covers or guards that are fastened with screws. • Fuser units should only be repaired by a certified service technicia[...]

Safety information 15 1. Introduction When toner gets on your cl othing, do not use hot water to wash it. Hot water sets toner into fabric. Use cold water.[...]

16 1. Introduction Machine overview  9 Accessories Power cord Quick in stallation guide Software CD a a. The software CD contains the printer driver and applications. Misc. accessories b b. Miscellaneous accessories included with your machine may vary by co untry of purchase and specific model.[...]

Machine overview 17 1. Introduction  10 Front view • This illustration may differ from your machine depending on its model. • Some features and optional goods may not be available depending on model or country. 1 Output tray 4 Front cover 7 Tray 1 10 Paper width guides on a mu lti-purpose tray 2 Control panel 5 Paper level indicator 8 Mul[...]

Machine overview 18 1. Introduction  11 Rear view • This illustration may differ from your machine depending on its model. • Some features and optional goods may not be available depending on model or country. 1 Network port 3 IEEE 1284 parallel connector 5 Power receptacle 7 Rear cover 2 USB port 4 Power-switch 6 Duplex unit 8 Tray back [...]

19 1. Introduction Control panel overview This control panel may differ from your machine depending on its model. There are vari ous types of control panels.  12 Type A 1 Eco Enters eco mode to reduce toner consumption and paper usage (see "Eco options" on page 47). 1 2 3 4 5 2 (Cancel) Stops an operation at any time and there are m[...]

Control panel overview 20 1. Introduction  13 Type B 1 Display Shows the current status and prompts during an operation. 2 (Menu) Enters menu mode and scrolls through the available menus. 3 OK Confirms the selection on the display. 1 2 3 4 5 8 7 6 9 4 (Back) Sends you back to the upper menu level. 5 Eco Enters eco mode to reduce toner consump[...]

Control panel overview 21 1. Introduction  14 Type C 1 Display Shows the current status and prompts during an operation. 2 (Menu) Enters menu mode and scrolls through the available menus. 3 OK Confirms the selection on the display. 4 (Back) Sends you back to the upper menu level. 1 2 3 4 5 8 7 6 9 10 5 Eco Enters eco mode to reduce toner cons[...]

22 1. Introduction Turning on the machine 1 Connect the machine to the electricity supply first. Turn the switch on if the machine has a power switch. 2 Press the ( Power ) button, then release.[...]

23 1. Introduction Installing the driver locally A locally connected machine is a ma chine directly attached to your computer using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see Advanced Guide). • If you are a Macintosh, Linux, or Unix OS use[...]

24 1. Introduction Reinstalling the driver If the printer driver does not work properly, follow the steps below to reinstall the driver.  16 Windows 1 Make sure that the machine is connected to your computer and powered on. 2 From the Start menu, select Programs or All Programs > Samsung Printers > your printer driver name > Uninstal[...]

2. Menu overview and basic setup After installation is complete, you may want to set the machine’s default settings. Refer to the next section if you would like to set or change values. This chapter provides information ab out the overall menu structure and the basic setup options. • Menu overview 2 •P r i n t i n g a d e m o p a g e 4 • Ch[...]

28 2. Menu overview and basic setup Menu overview The control panel provides access to various menus to set up the machine or use the ma chine’s functions. • These menus can be a ccessed by pressing ( Menu ) button. Press the arrows un til the needed menu item appears and press OK . • An asterisk (*) appears next to the currently selected men[...]

Menu overview 29 2. Menu overview and basic setup Graphic Resolution Darken Text System Setup Language Power Save Wakeup Event Altitude Adj. Auto CR Job Timeout Maintenance Toner Save Eco Setup Clear Setting Emulation Emulation Type Setup Items Options Network TCP/IP (IPv4) TCP/IP (IPv6) Ethernet Speed 802.1x Wireless Clear Setting Network Conf . N[...]

30 2. Menu overview and basic setup Printing a demo page Print a demo page to make sure that the machin e is operating correctly. 1 Press ( Menu ) button on the control panel. 2 Press Information > OK > Demo Page > OK . 3 Press Print? > Yes > OK . A demo page prints out. If your machine does not have a display screen, press and hold [...]

31 2. Menu overview and basic setup Changing the display language To change the language that is displayed on the control panel, follow these steps: For models that do not have the display screen on the control panel, this feat ure is not applicable. 1 Press ( Menu ) button on the control panel. 2 Press System Setup > OK > Language > OK . [...]

32 2. Menu overview and basic setup Media and tray This chapter provides information on how to load print media into your machine. •U s i n g p r i n t m e d i a t h a t d o e s not meet these specifications may cause problems or require repairs. Such repairs are not covered by Samsung’ s warranty or service agreements. • Make sure not to use[...]

Media and tray 33 2. Menu overview and basic setup Paper quantity indicator shows the amount of paper in the tray. 1 Full 2 Empty  2 Loading paper in the tray/ optional tray 1 Pull out the paper tray. 2 Flex or fan the edge of the pa per stack to separate the pages before loading papers. 3 Place paper with the side you want to print on facing[...]

Media and tray 34 2. Menu overview and basic setup 4 Slide the paper length guide until it lightl y touches the end of the paper stack. 5 Squeeze the paper width guide and slide it to the edge of the paper stack without ca using it to bend. • Do not push the paper widt h guide too far causing the media to warp. • If you do not adjust the paper [...]

Media and tray 35 2. Menu overview and basic setup The settings set from the ma chine driver override the settings on the control panel. a To print from an application, open an application and start the print men u. b Open Printing Preferences (see " Opening printing preferences" on page 19). c Press the Paper tab in Printing Preferences [...]

Media and tray 36 2. Menu overview and basic setup 1 Open the multi-purpose tray and unfold the multi-purpose tray extension, as shown. 2 Adjust the multi-purpose tray pa per width guides to the width of the paper. 3 Flex or fan the edge of the pa per stack to separate the pages before loading paper. 4 Load the paper. Squeeze the mu lti-purpose tra[...]

Media and tray 37 2. Menu overview and basic setup The settings set from the ma chine’s driv er override th e settings on the control panel. a To print from an application, open an application and start the print men u. b Open Printing Preferences (see " Opening printing preferences" on page 19). c Press the Paper tab in Printing Prefer[...]

Media and tray 38 2. Menu overview and basic setup ( ?: Included, Blank: Not available) Envelope Printing successfully on envelopes depends upon the quality of the envelopes. To print an envelope, place it a s shown in the following figure. If envelopes are printed out with wrin kles, crease, or black bold lines, open the rear cover and pull down t[...]

Media and tray 39 2. Menu overview and basic setup • When selecting envelopes, co nsider the following factors: - Weight: should not exceed 90 g/m 2 otherwise; jams may occur. - Construction: should lie flat with le ss than 6 mm curl and should not contain air. - Condition: should not be wrinkled , nicked, nor damaged. - Temperature: should resis[...]

Media and tray 40 2. Menu overview and basic setup Transparency To avoid damaging the machine, us e only transparen cies designed for use in laser printers. • Must withstand the machin e’s fusing temperature. • Place them on a flat surface after removing them from the machine. • Do not leave unused transparenci es in the paper tray for long[...]

Media and tray 41 2. Menu overview and basic setup - Arrangement: Only use labels with no exposed backing between them. Labels can peel off sheets that have spaces between the labels, ca using serious jams. - Curl: Must lie flat with no more than 13 mm of curl in any direction. - Condition: Do not use labels with wr inkles, bubbles, or other indica[...]

Media and tray 42 2. Menu overview and basic setup Preprinted paper When loading preprinted paper, the printed side should be facing up with an uncurled edge at the front. If you experience problems with paper feeding, turn the paper around . Note that print quality is not guaranteed. • Must be printed with heat-resis tant ink that will not melt,[...]

43 2. Menu overview and basic setup Basic printing  6 Printing If you are a Macintosh, Linux, or Unix OS user, refer to the Advanced Guide. The following Printing Preferences window is for Notepad in Windows 7. 1 Open the document you want to print. 2 Select Print from the File menu. 3 Select your machine from the Select Printer list. 4 The b[...]

Basic printing 44 2. Menu overview and basic setup  7 Canceling a print job If the print job is waiting in the print queue or print spooler, cancel the job as follows: • You can access this window by simply double-clicking the machine icon ( ) in th e Windows task bar. • You can also cancel the current job by pressing ( Cancel ) on the co[...]

Basic printing 45 2. Menu overview and basic setup  8 Opening printing preferences •T h e Printing Preferences window that appears in this user’s guide may differ depend ing on the machine in use. • When you select an option in Printing Preferences , you may see a warning mark or . An mark means you can select that certain option but it[...]

Basic printing 46 2. Menu overview and basic setup 1 Change the settings as nee ded on each tab. 2 Enter a name for the item in the Presets input box. 3 Click ( Add ). When you save Presets , all current driver settings are saved. Select more options and click ( Update ), settings will be added to the Presets you made. To use a saved se tting, sele[...]

Basic printing 47 2. Menu overview and basic setup 1 Press ( Menu ) button on the control panel. 2 Press System Setup > OK > Eco Setup > OK . 3 Press OK select the mode you want. • Default Mode: Select this to turn on or off the eco mode. (Duplex (long edge)/Toner sa ve/2-up/Skip blank pages) - Off : Set the eco mode off. - On : Set the [...]

Basic printing 48 2. Menu overview and basic setup ► Result simulator Result Simulator shows the results of redu ced emission of carbon dioxide, used electricity, and the amount of saved paper in accordance with the se ttings you selected. • The results are calculated on th e basis that the total number of printed paper is one hundred with out [...]

3. Maintenance This chapter provides information ab out purchasing supplies, acce ssories and maintenance parts available for your machine. • Ordering supplies and accessories 50 • Available supplies 51 • Available accessories 52 • Available maintenance parts 53 • Redistributing toner 54 • Replacing the toner cartridge 56 • Upgrading [...]

50 3. Maintenance Ordering supplies and accessories Available accessories may di ffer from country to countr y. Contact your sales representatives to obtain the list of available su pplies, and maintenance parts. To order Samsung-authorized supplies, accessories, and mainte nance parts, contact your local Sa msung dealer or the retailer whe re you [...]

51 3. Maintenance Available supplies When supplies reach the end of thei r life spans, you can order the following types of supplies for your machine: Depending on the options an d job mode used, the toner cartridge’s lifespan may differ. When purchasing new toner ca rtridges or other supplies, these must be purchased in th e same country as the [...]

52 3. Maintenance Available accessories You can purchase and install ac cessories to enhance your mach ine’s performance and capacity. Some features and optional good s may not be available depending on models or countries (see "Fea tures by models" on page 7). Accessory Function Part name Memory module Extends your machine’s memory c[...]

53 3. Maintenance Available maintenance parts To purchase maintenance parts, contact the source where you boug ht the machine. Repl acing maintenan ce part s can be performed on ly by an authorized service provider, dealer, or the retailer where you bought the machine. The warranty does not cover the replaceme nt of any maintenance parts once it ha[...]

54 3. Maintenance Redistributing toner When the toner cartridge is near the end of its life: • White streaks or light printing occurs and/or density variation side to side. •T h e Status LED blinks red. If this happens, you can tempor arily improve print qua lity by redistributing the remaining toner in the cartridge. In some cases, white strea[...]

Redistributing toner 55 3. Maintenance 3 Hold the toner cartridge by the handle and slowly insert the cartridge into the open ing in the machine. 4 Close the front cover. Ensure that the cover is securely closed.[...]

56 3. Maintenance Replacing the toner cartridge Click this link to open an an imation about replacing a toner cartridge. When a toner cartridge has reached the end of life, the machine will stop printing. 1 Open the front co ver and pull the toner cartridge out. 2 Remove the new toner ca rtridge from its bag. 3 Remove the label from the to ner cart[...]

Replacing the toner cartridge 57 3. Maintenance 5 Hold the toner cartridge by the handle and slowly insert the cartridge into the open ing in the machine. 6 Close the front cover. Make sure that the cover is securely closed.[...]

58 3. Maintenance Upgrading a memory module Your machine has a dual in-line memory module (DIMM). Use this memory module slot to install additional memory. Order information is provided fo r additional memory module. (See "Available accessories" on page 52.) 1 Installing a memory module 1 Turn the machine off and unplug all cables from th[...]

Upgrading a memory module 59 3. Maintenance 6 Replace the control board cover. 7 Reconnect the power cord and machine cable and turn the machine on.[...]

60 3. Maintenance Monitoring the supplies life To view the supply life indi cators, follow the steps below: 1 Press ( Menu ) on the control panel. 2 Press System Setup > OK > Maintenance > OK . 3 Press Supplies Info > OK . 4 Press OK to select the option you want. For models that do not support the di splay screen on the control panel, [...]

61 3. Maintenance Setting the toner low alert If the amount of toner in the cartridge is low, a message or LED inform ing the user to change the toner cartridge appears. You can set the option for whether or not th is message or LED appears. 1 Press ( Menu ) on the control panel. 2 Press System Setup > OK > Maintenance > OK . 3 Press Toner[...]

62 3. Maintenance Cleaning the machine If printing quality problems occur or if you use your machine in a dusty enviroment, you need to clea n your machine regularly to keep it in the best printing condit ion and use your machine longer. • Cleaning the cabinet of th e machine with cleaning materials containing large amounts of alcohol, solvents, [...]

Cleaning the machine 63 3. Maintenance • To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of paper, if necessary. • Do not touch the gre en surface underside of the toner cartridge. Use the handle on the cartridge to avoid touching this area. 3 With a dry, lint-free cloth, wi[...]

Cleaning the machine 64 3. Maintenance 4 Cleaning the pickup roller 1 Turn the machine off and unplug the power cord. Wait for the machine to cool down. 2 Pull out tray 1. 3 Clean the pickup roller wi th a soft, lint-free cloth. 4 Insert the tray back into the machine.[...]

4. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Tips for avoiding paper jams 67 • Clearing paper jams 68 • Understanding the status LED 74 • Understanding display messages 77  This chapter gives helpful inform ation for what to do if you encounter an error. If your machine has a displ[...]

67 4. Troubleshooting Tips for avoiding paper jams By selecting the correct media types, most paper jams can be av oided. To avoid pape r jams, refer to the following guidelines: • Ensure that the adjustab le guides are positioned correctly (see "Tray overview" on page 32). • Do not overload the tray. Ensu re that the paper leve l is [...]

68 4. Troubleshooting Clearing paper jams To avoid tearing th e paper, pull the jamm ed paper out slowly and gently. 1 In tray 1 Click this link to open an animation about clea ring a jam. 1 Open and close the front co ver. The jamm ed paper is automatically ejecte d from the machine. If the paper does not exit , go to the next step. 2 Pull out tra[...]

Clearing paper jams 69 4. Troubleshooting 3 Remove the jammed paper by ge ntly pulling it straight out. If the paper does not move when you pull, or if you do not see the paper in this ar ea, check the fuser area around the toner cartridge (see "Inside the machine" on page 70). 4 Insert tray 1 back into the mach ine until it snaps into pl[...]

Clearing paper jams 70 4. Troubleshooting 3 Pull tray 1 half-way out. 4 Pull the paper straight up and out. 5 Insert the trays back into the machine. Prin ting automatically resumes. 3 In the multi-purpose tray Click this link to open an animation about clea ring a jam. 1 If the paper is not feeding prop erly, pull the paper out of the machine. 2 O[...]

Clearing paper jams 71 4. Troubleshooting 1 Open the front co ver and pull the toner cartridge out. 2 Remove the jammed paper by ge ntly pulling it straight out. 3 Replace the toner cartridge and cl ose the front cover. Printing automatically resumes. 5 In the exit area Click this link to open an animation about clearing a jam. 1 Open and close the[...]

Clearing paper jams 72 4. Troubleshooting If you do not see the jammed pape r or if there is any resistance when you pull, stop and go to the next step. 3 Open the rear cover. 4 Remove the jammed paper as sh own in the following figure. 5 Close the rear cover. Prin ting automatically resumes. 6 In the duplex unit area Click this link to open an ani[...]

Clearing paper jams 73 4. Troubleshooting If the paper does not come out with the duplex unit, remove the paper from the bott om of the machine. If you still do not see the pa per, go to the next step. 3 Insert the duplex un it into the machine. 4 Open the rear cover. 5 Remove the jammed pa per as shown in th e following figure. 6 Close the rear co[...]

74 4. Troubleshooting Understanding the status LED The color of the LED indicates the machine's current status. • Some LEDs may not be available depending on model or country. • To resolve the error, look at the error message and its inst ructions from the troubleshooting part. • You also can resolve the error with the guideline from the[...]

Understanding the status LED 75 4. Troubleshooting  7 Status LED Status Description (Status LED) Off The machine is off-line. Green Blinking • When the backlight slowly blinks, the machin e is receiving data from the computer. • When the backlight blinks rapidly, the machine is pri nting data. On • The machine is on-line and can be used[...]

Understanding the status LED 76 4. Troubleshooting  8 Jam LED/ WPS LED a. Estimated cartridge life means the expec ted or estimated toner cartr idge life, which indicates th e average capacity of print- outs and is designed pursuant to ISO/ IEC 19752. The number of pa ges may be affected by op erating environment, printing interval , graphics[...]

77 4. Troubleshooting Understanding display messages Messages appear on the control panel display to indicate the machine’s status or errors. Refer to the tables belo w to understand the messages’ and their meaning, and correct the problem, if necessary. 9 Checking display messages • If a message is not in the ta ble, reboot the power and try[...]

Understanding display messages 78 4. Troubleshooting Toner-related messages Message Meaning Suggested solutions Install Toner A toner cartridge is not insta lled. Install a toner cartridge. Not Compatible Toner cartridge The toner cartridge you ha ve installed is not for your machine. Install a Samsung-genuin e toner cartridge, designed for y our m[...]

Understanding display messages 79 4. Troubleshooting Replace new cartridge The indicated toner cart ri dge has almost reached its estimated cartridge life. The machine might stop printing. Estimated cartridge li fe means the expected or estima ted toner cartridge life, which indicates the average capacity of print-outs and is designed pursuant to I[...]

Understanding display messages 80 4. Troubleshooting Tray-related messages Message Meaning Suggested solutions Paper Empty in Tray 1 There is no paper in tray 1. Load paper in tray 1 (see "Loading paper in the tray/ optional tray" on page 33). Paper Empty in Tray 2 There is no paper in tray 2. Load paper in tray 2 (see "Loading paper[...]

Understanding display messages 81 4. Troubleshooting Network-related messages Misc. messages Message Meaning Suggested solutions Network Problem IP Conflict The network IP address you have set is being used by someone else. Check the IP address and reset it if necessary (see Advanced Guide). 802.1x Network Error Fail to authenticate. Check the netw[...]

5. Appendix This chapter provides product specif ications and information concerning applicable regulations. •S p e c i f i c a t i o n s 8 3 • Regulatory information 93 • Copyright 104[...]

83 5. Appendix Specifications 1 General specifications The specification values listed below ar e subject to change without notice. See www.samsung.com/printer for possible changes in information. Items Description Dimension Width x Length x Height • ML-330x/ ML-331xD: 366 x 368 x 240.6 mm (14.40 x 14.48 x 9.47 inches) without optional tray • M[...]

Specifications 84 5. Appendix Power rating b 110 volt models AC 110 - 127 V 220 volt models AC 220 - 240 V Power consumption Average operating mode Less than 550 W Ready mode Less than 60 W Power save mode Less than 3.5 W Power off mode Less than 0.4 W (0.1 W c ) Wireless d Module U98Z058 a. Sound Pressure Level, ISO 77 79. Configuration te sted: b[...]

Specifications 85 5. Appendix 2 Print media specifications Type Size Dimensions Print media weight/Capacity a Tray1 / Optional tray Multi-purpose tray b Plain paper Letter 216 x 279 mm (8.5 x 11 inches ) 70 to 90 g/m 2 (19 to 24 lbs bond) • 250 sheets of 80 g/m 2 (20 lbs bond) for tray1. • 520 sheets of 80 g/m 2 (20 lbs bond) for optional tray.[...]

Specifications 86 5. Appendix Envelope Envelope Monarch 98 x 191 mm (3.87 x 7.5 inches) Not available in tray1/optional tray. 75 to 90 g/m 2 (20 to 24 lbs bond) Envelope No. 10 105 x 241 mm (4.12 x 9.5 inches) Envelope DL 110 x 220 mm (4.33 x 8.66 inches) Envelope C5 162 x 229 mm (6.38 x 9.02 inches) Envelope C6 114 x 162 mm (4.49 x 6.38 inches) Th[...]

Specifications 87 5. Appendix Labels c Letter, Lega l, US Folio, A4, JIS B5, ISO B5, Executive, A5 Refer to the Plain pape r section Not available in tray1/optional tray. 120 to 150 g/m 2 (32 to 40 lbs bond) Card stock Letter, Lega l, US Folio, A4, JIS B5, ISO B5, Executive, A5 Refer to the Plai n paper section 121 to 163 g/m 2 ( 32 to 43 lbs bond)[...]

Specifications 88 5. Appendix 3 System requirements Microsoft® Windows® • Internet Explorer 6.0 or higher is the minimu m requirement for all Wi ndows operating systems. • Users who have administrator ri ghts can install the software. Operating system Requirement (recommended) CPU RAM free HDD space Windows® 2000 Intel® Pentium® II 400 MHz[...]

Specifications 89 5. Appendix • Windows Terminal Services is compatible with your machine. • For Windows 2000, Se rvices Pack 4 or higher is required. Macintosh Operating system Requirements (Recommended) CPU RAM Free HDD space Mac OS X 10.3 ~ 10.4 • Intel® processors • PowerPC G4/ G5 • 128 MB for a powerPC based Mac (512 MB) • 512 MB [...]

Specifications 90 5. Appendix Linux Unix Items Requirements Operating system Fedora 4 ~ 12 (32/ 64 bit) OpenSuSE® 10.2, 10.3, 11.0 , 11.1, 11.2 (32/64 bit) SuSE 10.0, 10.1 (32 bit) Ubuntu 5.04, 5.10, 6.04, 6.10, 7.04, 7.10, 8.04, 8. 10, 9.04, 9.10 (32/64 bit) Mandriva 2005, 2006, 2007, 2008, 2009, 2009.1 (32/64 bit) Debian 4.0, 5.0 (32/64 bit) Red[...]

Specifications 91 5. Appendix 4 Network environment Network and wireless models only (see "Features by models" on page 7) You need to set up the network protocols on the machine to use it as your network machine. The following table shows the networ k environments supported by the machine. Free HDD space Up to 100 MB Items Specifications [...]

Specifications 92 5. Appendix Network protocols •T C P / I P v 4 • DHCP, BOOTP • DNS, WINS, Bonjour, SLP, UPnP • Standard TCP/IP Printing (RAW), LPR, IPP, WSD • SNMPv 1/2/3, HTTP (S), IPSec • TCP/IPv6 (DHCP, DNS, RAW, LPR, SNMPv 1/2/3, HTTP (S), IPSec) Wireless security • Authentication: Open System, Shared Key, WPA Person al, WPA2 Pe[...]

93 5. Appendix Regulatory information This machine is desig ned for a normal work environment and certified with several regulatory statements. 5 Laser safety statement The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR, chapter 1 Subchapter J for Class I(1) laser products, and elsewhere is certified as a Clas s I la[...]

Regulatory information 94 5. Appendix 7 Ozone safety 8 Power saver 9 Recycling 10 China only This product's ozone emission rate is under 0.1 ppm. Because ozone is heavier than air, keep the product in a place with good ventilation. This printer contains advanced energy conservation technology that reduces powe r consumption when it is not in a[...]

Regulatory information 95 5. Appendix 11 Correct disposal of this product (Waste electrical & electronic equipment) (Applicable in the european union and other european countries with separate collection systems) The United States of America only Dispose unwanted electr onics through an approv ed recycler. To find the nearest recycling location[...]

Regulatory information 96 5. Appendix This equipment has been tested and found to co mply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to prov ide reasonable protection against harmful interference in a resident ial installation . This equipment generates, uses and can radiate ra dio [...]

Regulatory information 97 5. Appendix The FCC has set a general guideline of 20 cm (8 inches) separation between the device and the body, fo r use of a wireless device near the body (this does not include extr emities). This device should be used more than 20 cm (8 inches ) from the body when wireless devices are on. The power output of the wireles[...]

Regulatory information 98 5. Appendix 15 Russia only 16 Germany only 17 Turkey only 18 Replacing the fitted plug (for UK only) Important The mains lead for this machine is fitted with a standard (BS 1363) 13 amp plug and has a 13 amp fuse. When you change or examine the fuse, you must re-fit the correct 13 amp fuse. You then need to replace the fus[...]

Regulatory information 99 5. Appendix Important warning: If the wires in the mains lead do no t match the colors marked in your plug, do the following: You must connect the green and ye llow wire to the pin marked by the letter “E” or by the safety ‘E arth symbol’ or colored green and yellow or green. You must connect the blue wire to the p[...]

Regulatory information 100 5. Appendix March 9, 1999: Council Directive 1999/5/EC on radio equipment and telecommunications termin al equipment and the mutual recognition of their conformity. A full declaration, defini ng the relevant Directives and referenced standards can be obtained from your Samsung Electronics Co ., Ltd. representative. EC Cer[...]

Regulatory information 101 5. Appendix EEA/EFTA countries No limitations at this time 20 Regulatory compliance statements Wireless guidance Low power, Radio LAN type devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz/5 GHz Band, may be present (embedded) in your pr inter system. The following section is a genera[...]

Regulatory information 102 5. Appendix 21 Israel only In environments where the risk of interference to other devices or services is harmful or perceived as harmful, the option to use a wireless devi ce may be restricted or eliminated. Airports, Hospitals, and Oxygen or flammable gas laden atmospheres are limited examples where use of wireless devi[...]

Regulatory information 103 5. Appendix 22 China only[...]

104 5. Appendix Copyright © 2010 Samsung Electronics Co., Ltd. All rights reserved. This user’s guide is provided for informat ion purposes only. All information included herein is subject to change without notic e. Samsung Electronics is not responsible for an y direct or indirect damages, arising from or related to use of this user’s guide. [...]

105 Index A accessories ordering 52 C cleaning inside 62 outside 62 pickup roller 64 cleaning a machine 62 control panel 19 convention 9 D default settings tray setting 42 display screen 20 , 21 E eco button 19 , 20 , 21 eco printing 46 error message 77 F favorites settings, for printing 45 features 5 print media feature 85 front view 17 G general [...]

106 output support 85 preprinted paper 42 setting the paper size 42 setting the paper type 42 special media 37 transparency 40 Printing 43 printing printing a document Windows 43 R rear view 18 regulatiory information 93 S safety information 10 symbols 10 specifications 83 print media 85 stop button 19 , 20 , 21 supplies available supplies 51 monit[...]

ML-330x Series ML-331x Series ML-371x Series User’s Guide Advanced imagine the possibilities This guide provides information about insta llation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on model or country.[...]

2 Contents 1 . Software installation 5 Installation for Macintosh 7 Reinstallation f or Macintosh 8 Installation for Linux 10 Reinstallation f or Linux  2 . Using a network-connected machine 12 Useful network programs 13 Wired network setup 17 Installing driver over the network 24 IPv6 configuration 27 Wireless network setup 3 . Useful settin[...]

Contents 3 6 . Troubleshooting 105 Paper feeding problems 106 Power and cable connecting problems 107 Printing problems 111 Printing quality problems 119 Operating system problems Contact SAMSUNG worldwide Glossary[...]

1. Software installation This chapter provides instructions for in stalling essential and helpful software for use in an environment where the mach ine is connected via a cable. A locally connected machine is a machine directly attached to your computer using the cable. If your machine is attached to a network, skip the follo wing steps below and g[...]

5 1. Software installation Installation for Macintosh 1 Make sure that the machine is connected to your computer and powered on. 2 Insert the supplied software CD into your CD-ROM drive. 3 Double-click the CD-ROM ic on that appears on your Macintosh desktop. 4 Double-click the MAC_Installer folder > Installer OS X icon. 5 Enter the password and [...]

Installation for Macintosh 6 1. Software installation 17 F o r M a c O S X 1 0 . 3 , i f A u t o S e l e c t d o e s n o t w o r k p r o p e r l y , s e l e c t Samsung in Printer Model and your machine name in Model Name . • For Mac OS X 10.4, if Auto Se lect does not work properly, select Samsung in Print Using and your machine name in Model . [...]

7 1. Software installation Reinstallation for Macintosh If the printer driver does not work properly, uninstall the driver and reinstall it. 1 Make sure that the machine is connected to your computer and powered on. 2 Insert the supplied software CD into your CD-ROM drive. 3 Double-click the CD-ROM ic on that appears on your Macintosh desktop. 4 Do[...]

8 1. Software installation Installation for Linux You need to download Linux soft ware packages from the Samsung website to install the printer software (http://www.samsung.com/ printer). 1 Installing the Unified Linux Driver 1 Make sure that the machine is connected to your computer and powered on. 2 When the Administrator Login window appears, ty[...]

Installation for Linux 9 1. Software installation 4 Right-click the Smart Panel pack age and extract the package. 5 Double click cdroot > Linux > smartpanel > install.sh . 3 Installing the Printer Settings Utility 1 Make sure that the machine is connected to your computer and powered on. 2 When the Administrator Login window appears, type [...]

10 1. Software installation Reinstallation for Linux If the printer driver does not work properly, uninstall the driver and reinstall it. 1 Make sure that the machine is connected to your computer and powered on. 2 When the Administrator Login window appears, type “root” in the Login field and enter th e system password. You must log in as a su[...]

2. Using a network-connected machine This chapter gives you step-by-step in structions for setti ng up a network connected machine and software. • Useful network programs 12 • Wired network setup 13 • Installing driver over the network 17 • IPv6 configuration 24 • Wireless network setup 27[...]

12 2. Using a network-connected machine Useful network programs There are several programs availabl e to setup the network settings easily in a network environment. For the network administrator especially, managing several machin es on the network is possible. Before using the programs belo w, set the IP address first.  1 SyncThru™ Web Ser[...]

13 2. Using a network-connected machine Wired network setup You must set up the network protocol s on your machine to use it on your network. You can use network after conn ecting network cable to a corresponding port on your machine. • For models that do not have th e display screen on the control panel, use the SyncThru™ We b Service or SetIP[...]

Wired network setup 14 2. Using a network-connected machine 4 Turn on the machine. 5 From the Windows Start menu, select All Programs > Samsung Printers > SetIP > SetIP . 6 Click the icon (third from left ) in the SetIP wi ndow to open the TCP/IP configuration window. 7 Enter the machine’s new inform ation into the configuration window a[...]

Wired network setup 15 2. Using a network-connected machine 3 Double-click the file and Safari will automatically open, then select Trust . The browser will open the SetIPapplet.ht ml page that shows the printe r’s name and IP address information. 4 Click the icon (third from left ) in the SetIP window to open the TCP/IP configuration window. 5 E[...]

Wired network setup 16 2. Using a network-connected machine 5 The machine w ill auto matically print the Network Configuration Report .[...]

17 2. Using a network-connected machine Installing driver over the network  6 Windows 1 Make sure that the machine is conn ected to the network and powered on. Also, your machin e’s IP address should have been set (see "Setting IP address" on page 13). If the “ Found New Hardware Wizard ” appears during the installation proced[...]

Installing driver over the network 18 2. Using a network-connected machine • Direct Input The Direct Input allows you to sear ch for a specific machine on the network. - Search by IP address : Enter the IP address or the host name. Then click Next . To verify your machine’s IP address, print a network configuration report (s ee "Printing a[...]

Installing driver over the network 19 2. Using a network-connected machine 8 Click Agree to agree to the license agreement. 9 Select Easy Install and click Install . Easy Install is recommended for most users. All components necessary for machine operations will be installed. If you select Custom Install , you can choose individual components to in[...]

Installing driver over the network 20 2. Using a network-connected machine 22 F o r M a c O S X 1 0 . 3 , i f A u t o S e l e c t d o e s n o t w o r k p r o p e r l y , s e l e c t Samsung in Printer Model and your machine name in Model Name . • For Mac OS X 10.4, if Auto Se lect does not work properly, select Samsung in Print Using and your mac[...]

Installing driver over the network 21 2. Using a network-connected machine 11 After the machine is added, click Finish . 12 When installation is done, click Finish . Add a network printer 1 Double-click the Unified Driver Configurator . 2 Click Add Printer. 3 The Add printer wizard window opens. Click Next . 4 Select Network printer and click the S[...]

Installing driver over the network 22 2. Using a network-connected machine See administration guide of your UNIX OS for details. 4 Unpack the UNIX printer driver package archive. For example, on IBM AIX us es the following commands. cd /tmp gzip –dc /cdrom/unix/packages/aix_po wer/ aix_power.tar.gz | tar –xvf – The “ binaries ” folder con[...]

Installing driver over the network 23 2. Using a network-connected machine d Execute the “ . /install –d ” command to uninstall the whole package. e To verify removal re sults, execute the “ . /install –c ” command. To re-install it, use the command “ . /install ” to reinstall the binaries. Setting up the printer To add the printer [...]

24 2. Using a network-connected machine IPv6 configuration IPv6 is supported proper ly only in Windows Vista or higher. If the IPv6 network seems to not be working, set all the network setting to the factory defaults and try again using Clear Setting (see "Network" on page 64). In the IPv6 network environment, follow the next procedure to[...]

IPv6 configuration 25 2. Using a network-connected machine  11 Setting IPv6 addresses The machine supports the followi ng IPv6 addresses for network printing and managements. • Link-local Address : Self-configured local IPv6 address ( Address starts with FE80). • Stateless Address : Automatically configured IPv6 address by a network route[...]

IPv6 configuration 26 2. Using a network-connected machine  12 Using SyncThru™ Web Service 1 Start a web browser, such as Internet Explorer, that supports IPv6 addressing as a URL. 2 Select one of the IPv6 addresses ( Link-local Address , Stateless Address , Stateful Address , Manual Address ) from Network Configuration Report (see "Pr[...]

27 2. Using a network-connected machine Wireless network setup Make sure your machine su pports a wireless network. Wireless network may not be available depending on the model.  13 Getting started Understanding your network type Typically, you can only have one connection between your computer and the machine at a time. Wireless network name[...]

Wireless network setup 28 2. Using a network-connected machine From the computer From the computer, we recommen d using a USB cable with the program provided in the supplied software CD. See "Setup using Windows" on page 34. • With a USB cable: You can simply set up a wireless network using the program on the suppli ed software CD. Only[...]

Wireless network setup 29 2. Using a network-connected machine Choosing your type There are two methods available to connect your machine to a wireless network using the (W PS) button on the control panel. The Push Button Configuration (PBC) method allows you to connect your machine to a wireless network by pressing both the (WPS) button on the con[...]

Wireless network setup 30 2. Using a network-connected machine ► Connecting in PIN mode 1 Press and hold the (WPS) butt on on the control panel for more than 2 seconds. 2 The eight-digit PIN appe ars on the display. You need to enter the eight-di git PIN within two minutes to the computer which is connec ted to the access point (or wireless route[...]

Wireless network setup 31 2. Using a network-connected machine ► Connecting in PIN mode 1 The network configuration repo rt, including PIN, must be printed. In ready mode, pres s and hold the ( Cancel or Stop/Clear ) button on the control panel for about 5 seconds. You can find your machine’s PIN number. 2 Press and hold the (WPS) butt on on th[...]

Wireless network setup 32 2. Using a network-connected machine Disconnecting from a network To disconnect the wireless netw ork connection, press the (WPS) button on the control panel for more than two seconds. • When the Wi-Fi network is in idle mode: The machin e is immediately disconnected from the wireless network, and the WPS LED is off. •[...]

Wireless network setup 33 2. Using a network-connected machine 4 According to the network you selected, the WLAN security encryption type will be WEP or WPA . •I n c a s e o f WEP , press the Open System or SharedKey . - Open System: Authentication is not used, and Encryption may or may not be used, depending on the need for data security. Enter [...]

Wireless network setup 34 2. Using a network-connected machine - SharedKey: Authentication is used. Enter the WEP Key after selecting SharedKey . • WPA-PSK or WPA2-PSK: You can select WPA-PSK or WPA2-PSK to authenticate the print server based on WPA Pre-Shared Key. This uses a shared secret key (generally called Pre-Shared Ke y passphrase), wh ic[...]

Wireless network setup 35 2. Using a network-connected machine 3 Insert the supplied software CD into your CD-ROM drive. 4 Select the Wireless Setting and Installation option. • Install Now: If you have already set up the wireless network, click this button to in stall the machine’s driver to use the wireless network machin e. If you have not s[...]

Wireless network setup 36 2. Using a network-connected machine • Encryption: Select the encrypti on (None, WEP64, WEP128, TKIP, AES, TKIP AES). • Network Key: Enter the encrypti on network key value. • Confirm Network Key: Confirm the encryption network key value. • WEP Key Index: If you are using WEP Encryption, select the appropriate WEP [...]

Wireless network setup 37 2. Using a network-connected machine 8 The window shows the wireless network settings and checks if the settings are correct. Click Next . • For the DHCP method If the IP address assignment method is DHCP, check if DHCP is shown in the window. If it shows Static, click Change TCP/IP to change the assignment method to DHC[...]

Wireless network setup 38 2. Using a network-connected machine 14 After the installation is fi nished , a window asking you to print a test page appears. If you wa nt to print a te st page, click Print a test page . Otherwise, just click Next and go to step 16. 15 If the test page prints out correctly, click Yes . If not, click No to reprint it. 16[...]

Wireless network setup 39 2. Using a network-connected machine 5 Read the License Agreement , and select I accept the terms of the License Agreement . Then, click Next . 6 The software searches the wireless network. If the software has failed to se arch the network, check i f the USB cable is connected proper ly between the computer and machine, an[...]

Wireless network setup 40 2. Using a network-connected machine 8 The window showing the wireless network setting appears. Check the settings and click Next .[...]

Wireless network setup 41 2. Using a network-connected machine Before entering the IP addre ss for the machine, you must know the computer’s network co nfiguration info rmation. If the computer’s network config uration is set to DHCP, the wireless network setting should also be DHCP. Likewise, if the computer’s network configur ation is set t[...]

Wireless network setup 42 2. Using a network-connected machine 12 Select the components to be installed. Click Next . 13 After selecting the components , you can also change the machine name, set the machine to be shared on the network, set the machine as the default machine, and ch ange the port name of each machine. Click Next . 14 After the inst[...]

Wireless network setup 43 2. Using a network-connected machine 7 Enter the password and c lick OK . 8 Click Continue . 9 Read the license agreement and click Continue . 10 Click Agree to agree to the license agreement. 11 Click Continue . 12 Select Easy Install and click Install . Easy Install is recommended for most users. All components necessary[...]

Wireless network setup 44 2. Using a network-connected machine The wireless network security window appears when the access point has security setting. The wireless network security window a ppears. The window may differ according to its security mode: WEP or WPA. • WEP Select Open System or Shared Key for the authentication and enter the WEP sec[...]

Wireless network setup 45 2. Using a network-connected machine - Subnet Mask: 255.255.0.0 (U se the computer’s subnet mask.) - Gateway: 169.254.133. 1 17 The wireless network connects according to the network configuration. 18 When the wireless network settings are completed, disconnect the USB cable between the computer and machine. 19 Follow th[...]

Wireless network setup 46 2. Using a network-connected machine 11 Select Easy Install and click Install . Easy Install is recommended for most users. All components necessary for machine operations will be installed. If you select Custom Install , you can choose individual operations will be installed. 12 Click Wireless Setting and Installati on . [...]

Wireless network setup 47 2. Using a network-connected machine The wireless network security window appears when the ad hoc network has security setting. The wireless network security window appears. Select Open System or Shared Key for the authentication and click Next . • WEP (Wired Equivalent Privac y) is a security protocol preventing unautho[...]

Wireless network setup 48 2. Using a network-connected machine Before entering the IP addre ss for the machine, you must know the computer’s network co nfiguration info rmation. If the computer’s network config uration is set to DHCP, the wireless network setting should also be DHCP. Likewise, if the computer’s network configur ation is set t[...]

Wireless network setup 49 2. Using a network-connected machine • After completing the wire less network connection, you need to install a machine driver to prin t from an application (See "Installing dr iver over the network" on page 17). • See your network administrator, or the person that set up your wireless network, fo r informati[...]

Wireless network setup 50 2. Using a network-connected machine 1 Check whether or not the networ k cable is connected to the machine. If not, connect the ma chine with a standard network cable. 2 Start a web browser such as Intern et Explorer, Safari or Firefox and enter your machine’s new IP address in the browser window. For example, 3 Click Lo[...]

Wireless network setup 51 2. Using a network-connected machine 8 Click Next . If the wireless security sett ing window appears, enter the registered password (n etwork key) and click Next . 9 The confirmation window appears, please check your wireless setup. If the setup is right, click Apply . Disconnect the network cable (standard or network). Yo[...]

Wireless network setup 52 2. Using a network-connected machine • The machine does not support a wireless network. Check the machine's user's guide included on the software CD supplied with your machine and prepar e a wireless network machine. ► Connecting Failure - Not Found SSID • The machine is unable to sear ch the network name ([...]

Wireless network setup 53 2. Using a network-connected machine ▪ Subnet Mask: 255.255.0.0 Then, the machine’s network information should be as below: ▪ IP address: 169.254.133. 43 ▪ Subnet Mask: 255.255.0.0 (U se the computer’s subnet mask.) ▪ Gateway: 169.254.133. 1 Other problems If problems occur while using the machine on a network,[...]

Wireless network setup 54 2. Using a network-connected machine • When using the ad hoc mode, in operating systems such as Windows Vista, you might need to set the wireless connection setting every time you us e the wireless machine. • You cannot use Infrastructure mode and Ad hoc mode at the same time for Samsung wireless network machines. • [...]

3. Useful setting menus This chapter explains how to browse the current status of yo ur machine, and the method of setting for ad vanced machine setup. • Information 56 •L a y o u t 5 7 • Paper 58 • Graphic 59 • System setup 60 •E m u l a t i o n 6 3 •N e t w o r k 6 4 •A d m i n s e t u p 6 5  The control panel provides access t[...]

56 3. Useful setting menus Information Item Description Menu Map Prints the menu map which shows the layout and current settings of this machine. Configuration Prints a report on the machine's overall configuration. Supplies Info. Prints supplies’ information page. Demo Page Prints the demo page to check whether your machine is printing prop[...]

57 3. Useful setting menus Layout Item Description Orientati on Selects the direction in which information is printed on a page. Common Margin • Simplex Margin: Sets the margin for one- sided printing. • Duplex: Sets the margin for double-sided printing. • Binding: When printing on both sides of the paper, side A's margin closest to the [...]

58 3. Useful setting menus Paper Item Description Copies Selects the number of copies. MP Tray / [Tray<x>] • Paper Size: Selects the default paper size. • Paper Type: Selects the paper type currently loaded in the tray. Paper Source Sets from which tray to use paper. Tray Chaining (Auto Tray Switch) When you select any other value except [...]

59 3. Useful setting menus Graphic Item Description Resolutio n Specifies the number of dots printed per inch (dpi). The higher th e setting, the sharper printed characters and graphics. Darken Text (Clear Text) Prints text darker than on a normal document. Darkness Lightens or darkens the print on the page. The Normal setting usually produc es the[...]

60 3. Useful setting menus System setup Item Description Date & Time Sets the date and time. Clock Mode Selects the format for di splaying time between 12 hr and 24 hr. Form Menu • Off: Prints in normal mode. • Single Form: Prints all page using the f irst form. • Double Form: Prints the front page using th e first form and the back page [...]

System setup 61 3. Useful setting menus Auto CR Allows you to append the required carriage return to each line feed, which is useful for Unix or DOS users. Job Timeout When there is no input for a certain period of time, the machine cancels the current job. You can set the amount of time the machine will wait before canceling the job. Multi-Bin •[...]

System setup 62 3. Useful setting menus Export Setting Exports data stored on a USB memory stick to the machine. Toner Save Activating this mode ex tends the life of your toner cartridge and reduce s your cost per page beyond what one would experience in the normal mode, but it reduces print quality. Quiet Mode You can reduce the printing noise by [...]

63 3. Useful setting menus Emulation Item Description Emulation Type The machine language defines how the computer communicates with the machine. Setup Sets the detailed sett ings for the selected emulation type.[...]

64 3. Useful setting menus Network Option Description TCP/IP (IPv4) Selects the appropriate protocol and configure parameters to use the network environme nt. There are lots of parameters to be set. If you are not sure , leave as is, or consult the network administrator. TCP/IP (IPv6) Selects this option to use the network environment through IPv6 [...]

65 3. Useful setting menus Admin setup Item Description Password Protect Sets the passwor d to access the Admin Setup menu. Select On to use this option and enter the password . Change Password Changes the machine’s pa ssword for accessing the Admin Setup . Maintenance • Clean Fuser: Cleans the fuser by printing a sheet. The printed sheet ha s [...]

4. Special features This chapter explains special printing fea tures. • Altitude adjustment 67 • Changing the font setting 68 • Changing the default print settings 69 • Setting your machine as a default machine 70 • Using advanced print features 71 • Using Direct Printing Utility (Windows only) 79 • Using memory/hard drive features 81[...]

67 4. Special features Altitude adjustment Print quality is affected by atmospheric pre ssure, which is determined by the height of th e machine above sea level. The following information will guide you on how to set your machine for the best print quality. Before you set the altitude value, determine the al titude where you are. • For Windows us[...]

68 4. Special features Changing the font setting Your machine has preset the font for your region or country. If you want to change the font or set the font for special condition, such as the DOS environment, you can change the font setting from Device Settings or Emulation section. • For Windows user, see "Dev ice Settings" on page 97.[...]

69 4. Special features Changing the default print settings 1 Click the Windows Start menu. 2 For Windows Server 2000, select Settings > Printers . • For Windows XP/Server 2003, select Printer and Faxes . • For Windows Server 2008/Vista, select Control Panel > Hardware and Sound > Printers . • For Windows 7, select Control Panel > [...]

70 4. Special features Setting your machine as a default machine 1 Click the Windows Start menu. 2 For Windows Server 2000, select Settings > Printers . • For Windows XP/Server 2003, select Printer and Faxes . • For Windows Server 2008/Vista, select Control Panel > Hardware and Sound > Printers . • For Windows 7, select Control Panel[...]

71 4. Special features Using advanced print features XPS printer driver : used to print XPS file format. • The XPS printer driver can be installed only on Windows Vista OS or higher. • You can install the XPS printe r driver when you insert the software CD into your CD-ROM drive. When the installation window appears, select Adva nced Installati[...]

Using advanced print features 72 4. Special features 2 Understanding special printer features You can use advanced printing fe atures when usin g your machine. To take advantage of the printer features provided by your printer driver, click Properties or Preferences in the application’s Print window to change the print settings. The machine na me[...]

Using advanced print features 73 4. Special features Booklet Printing P r i n t s y o u r d o c u m e n t o n b o t h s i d e s o f a sheet of paper and arranges the pag es so that the paper can be folded in half after printing to produce a booklet. If you want to make a booklet , you need to print on Le tt er, Legal, A4, US Folio, or Oficio sized [...]

Using advanced print features 74 4. Special features Double-sided Printing (Option) • Printer Default: If you select this option, this feature is de termined by the se ttings you have selected on the control panel of the machin e. This option is available only wh en you use the PCL/ XPS printer driver. • None: Disables this feature. • Long Ed[...]

Using advanced print features 75 4. Special features Watermark ( Creating a watermark ) a To change the print settings from y our software application, access Printing Preferences . b Click the Advanced tab, select Edit from the Watermark drop-down list. The Edit Watermarks window appears. c Enter a text m essage in the Watermark Message box. You c[...]

Using advanced print features 76 4. Special features Overlay This option is available only wh en you use the PCL printer driver. An overlay is text and/or images stored in the computer hard disk drive (HDD) as a special file fo rmat that can be printed on any document. Overla ys are often used to take th e place of letterhead paper. Rather than usi[...]

Using advanced print features 77 4. Special features Overlay ( Using a page overlay ) a Click the Advanced tab. b Select the desired overlay from the Text drop-down list. c If the overlay file you want does not appear in the Text drop-down list, select Edit... from the list and click Load . Select the overlay file you want to use. If you have store[...]

Using advanced print features 78 4. Special features Print Mode • This feature is available only if you have installed the optional hard disk or set the Ram Disk. To set the Ram Disk, you must enable it from SyncThru™ Web Service Settings > Machine Settings > Ram Disk . • Some menus may not appear on the d i splay depending on opti ons [...]

79 4. Special features Using Direct Printing Utility (Windows only) 3 What is Direct Printing Utility? Direct Printing Utility is a progra m that sends PDF files directly to your machine to print without having to opening the file. To install this program, select Advanced Installation > Custom Installation and put a check mark in th is program w[...]

Using Direct Printing Utility (Windows only) 80 4. Special features 5 Using the right-click menu 1 Right-click on the PDF fi le to print and select Direct Printing . The Direct Printing Utility window a pp e ar s w it h t h e P D F f i l e i s added. 2 Select the ma chine to use. 3 Customize the machine settings. 4 Click Print . The selected PDF fi[...]

81 4. Special features Using memory/hard drive features Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. 6 From the printer driver After installing the optional memo ry, you can use advanced printing features, such as proofing a job and specifying of printing a private job in the [...]

Using memory/hard drive features 82 4. Special features After installing the hard dr ive, you can also print the predefined document templates from the Form Men u .[...]

83 4. Special features Macintosh printing Some features may not be avai lable depending on models or options. It means that th e features are not supported. 8 Printing a document When you print with a Macintosh, you need to ch eck the printer driver settings in each application you use. Follow the steps below to print from a Macintosh: 1 Open the d[...]

Macintosh printing 84 4. Special features 4 Click Print . The machine prin ts the selected number of pages to print on one sheet of paper. 11 Printing on both sides of the pa per Some features may not be avai lable depending on models or options. It means that th e features are not supported. Before printing in the duplex mode , decide on which edg[...]

85 4. Special features Linux printing Some features may not be avai lable depending on models or options. It means that th e features are not supported. 13 Printing from applications There are a lot of Linux applicatio ns that allow you to print using Common UNIX Printing System (CUPS). You can print on your machine from any such application. 1 Ope[...]

Linux printing 86 4. Special features 7 The Printing window appears, allowing you to monitor the status of your print job. To abort the current job, click Cancel . 14 Printing files You can print many different types of files on your machine using the st an da r d C UP S, d ir ec t ly fr om t he co mm a nd li ne i nt er fa c e. Th e CU PS lpr utili[...]

87 4. Special features • Jobs: Shows the list of print jobs. Click Cancel job to cancel the select ed job and select the Show completed jobs check box to see previous jobs on the job list. • Classes: Shows the class that your machine is in. Click Add to Class to add your machine to a specific class or click Remove from Class to remove the machi[...]

Unix printing 88 4. Special features Unix printing Some features may not be avai lable depending on models or options. It means that th e features are not supported. 16 Proceeding the print job After installing the printer, choose an y of the image, text, PS or HPGL files to print. 1 Execute “ printui <file_name_to_print> ” command. For e[...]

Unix printing 89 4. Special features • Orientat ion: Select the direction in which information is printed on a page. • Duplex: Print on both sides of paper to save paper. Automatic/manual duplex prin ting may not be available depending on models. You ca n alternatively use the lpr printing system or other applic ations for odd-even printing. ?[...]

5. Maintenance This chapter introduces management tool s provided to help you make full use of your machine. It also provides information for maintaining the toner cartridge. • Storing the toner cartridge 90 • Tips for moving & storing your machine 92 • Useful management tools 93[...]

90 5. Maintenance Storing the toner cartridge Toner cartridges contain components that are sensitive to light, temperature and humidity. Samsun g suggests users follow these recommendations to ensu re optmal performanc e, highest quality, and longest life from your new Samsung toner cartridge. Store this cartridge in the same en vironment in which [...]

Storing the toner cartridge 91 5. Maintenance Samsung’s printer warranty do es not cover damage to the machine caused by the use of a refilled, remanufactured, or non-Samsung brand toner cartridges. 3 Estimated cartridge life Estimated cartridge life (the life of the toner cartridg e yield) depends on the amount of toner that print jobs require. [...]

92 5. Maintenance Tips for moving & storing your machine • When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the ma chine may be contaminated by toner, which can cause damage to the machine or reduce print quality. • When moving the machine, make sure at least two people are holding the machine securely.[...]

93 5. Maintenance Useful management tools 4 Samsung AnyWeb Print This tool helps you screen-capture, previe w, scrap, and print Windows Internet Explorer pages mo re easily, than when you use an ordinary program. Click Start > All programs > Samsung Printers > Samsung AnyWeb Print > Download the latest version t o l i n k t o the websit[...]

Useful management tools 94 5. Maintenance SyncThru™ Web Service overview Some tabs may not appear depending on your model. ► Information tab This tab gives you general informat ion about your machine. You can check things, such as re maining amount of tone r. You can also print reports, such as an error report. • Active Alerts: Shows the aler[...]

Useful management tools 95 5. Maintenance • Link: Shows links to useful sites where you can download or check information. E-mail notification setup You can receive emails about your machine’s status by setting this option. By setting information such as IP address, host name, e-mail address and SMTP server informat ion, the machine status (ton[...]

Useful management tools 96 5. Maintenance 4 Enter the name of the administ rator, phone number, location, and email address. 5 Click Apply . 6 Using Samsung Easy Printer Manager (Windows only) Samsung Easy Printer Manager is a Windows-based application that combines Samsung machine setting s into one location. Samsung Easy Printer Manager combines [...]

Useful management tools 97 5. Maintenance Click the Help ( ) b u t t o n f r o m t h e u p p e r - r i g h t c o r n e r o f t h e window and click on any option you want to know about. Advanced settings user interface overview The advanced user interf ace is intended to be used by the person responsible for managing the network and machines. ► D[...]

Useful management tools 98 5. Maintenance ► Job Accounting Provides querying of quota in formation of the specified job accounting user. This quota information can be create d and applied to devices by job accounting so ftware such as SyncThru™ or CounThru™ admin software. 7 Using Samsung Printer Status (Windows only) The Samsung Printer Stat[...]

Useful management tools 99 5. Maintenance 8 Using Smart Panel (Macintosh and Linux only) Smart Panel is a program that mo nitors and informs you of the machine’s status, and allows yo u to customize the machine’s settings. For Macintosh, Smart Panel is installed automatically when you install the machine software. Fo r Linux, you can download S[...]

Useful management tools 100 5. Maintenance Changing Smart Panel ‘s settings Right-click in Linux or in Mac OS X click on the Smart Panel icon and select Options . Select the settings you want from the Options window. 9 Using the Linux Unified Driver Configurator The Unified Driver Configur ator is a tool primarily intended for configuring machine[...]

Useful management tools 101 5. Maintenance To use the on screen help, click Help . 3 After changing the configurations, click Exit to close the Unified Driver Configurator . Printers configuration Printers configuration has the two tabs: Printers and Classes . ► Printers tab View the current system’s printer configuration by clicking on the mac[...]

Useful management tools 102 5. Maintenance • Set as Default: Sets the current selected machine as a default machine. • Stop/Start: Stops/starts the machine. • Test: Allows you to print a test pa ge to ensure the machine is working properly. • Properties: Allows you to view an d change the printer’s properties. ► Classes tab The Classes [...]

Useful management tools 103 5. Maintenance • Refresh: Renews the available ports list. • Release port: Releases the selected port. 1 Switches to Ports configuration . 2 Shows all of the available ports. 3 Shows the port type, devi ce conn ected to the port, and status.[...]

6. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Paper feeding problems 105 • Power and cable conn ecting problems 106 • Printing problems 107 • Printing quality problems 111 • Operating system problems 119[...]

105 6. Troubleshooting Paper feeding problems Condition Suggested solutions Paper jams during printing. Clear the paper jam. Paper sticks together. • C heck the maximum paper capacity of the tray . • Make sure that you are usin g the correct typ e of paper. • Remove paper from the tray and flex or fan the paper. • Humid conditions may cause[...]

106 6. Troubleshooting Power and cable connecting problems Click this link to open an anim ation about solving power problems. Condition Suggested solutions The machine is not receiving powe r, or the connection cable between the computer and the machine is not connected properly. • Connect the machine to the electr icity supply first and press t[...]

107 6. Troubleshooting Printing problems Condition Possible cause Suggested solutions The machine does not print. The machine is not receiving power. Check the power cord connections. Ch eck the power swi tch and the power source. The machine is not selected as the default machine. Select your machine as your default machine in Windows. Check the m[...]

Printing problems 108 6. Troubleshooting The machine does not print. The printer driver may be incorrectly installed. Uninstall and reinstall the machine’s driver. The machine is malfunctioning. Check the display message on the contro l panel to see if the machine is indicating a system error. Co ntact a service representative. The document size [...]

Printing problems 109 6. Troubleshooting The machine prints, but the text is wrong, garbled, or incomplete. The machine cable is loose or defectiv e. Disconnect the machine cable and reconnect. Try a print job that you have already printed successfully. If possibl e, attach the cable and the machine to another computer that you know works and try a[...]

Printing problems 110 6. Troubleshooting The machine does not print PDF files correctly. Some parts of graphics, text, or illustrations are missing. Incompatibility between the PDF file and the Acrobat products. Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options. It will take lon[...]

111 6. Troubleshooting Printing quality problems If the inside of the mach ine is dirty or paper has been load ed improperly, there mi ght be a reduction in print quality. See the table below to clear the problem. Condition Suggested Solutions Light or faded print • If a vertical white streak or faded ar ea appears on the page, the toner supply i[...]

Printing quality problems 112 6. Troubleshooting Toner specks • The paper may not meet specif ications; for example, the pape r may be too moist or rough. • The transfer roller may be dirty. Clean the inside of your machine. • The paper path may need cleaning . Contact a service representative. Dropouts If faded areas, generally rounde d, occ[...]

Printing quality problems 113 6. Troubleshooting Vertical lines If black vertical streak s appear on the page: • The surface (drum part) of the ton e r cartridge inside the ma chine has probably been scratched. Remove the toner cartridge and install a new one. If white vertical streak s appear on the page: • The surface of the LSU part inside t[...]

Printing quality problems 114 6. Troubleshooting Vertical repetitive defects If marks repeatedly appear on the printed side of th e page at even intervals: • The toner cartridge may be da maged. If you still have the same problem, remove the toner ca rtridge and, install a new one. • Parts of the machine may have toner on them. If the defects o[...]

Printing quality problems 115 6. Troubleshooting Misformed characters • If characters are improperly form ed and producing hollow images, the paper stock may be too slick. Try different paper. Page skew • Ensure that the paper is loaded properly. • Check the paper type and quality. • Ensure that the guides ar e not too tight or too loos e a[...]

Printing quality problems 116 6. Troubleshooting Wrinkles or creases • Ensure that the paper is loaded properly. • Check the paper type and quality. • Turn the stack of paper over in the tray. A lso try rotating the pa per 180° in the tray. Back of printouts are dirty • Check for leaking toner. Clea n the inside of the machine. Solid color[...]

Printing quality problems 117 6. Troubleshooting Loose toner • Clean the inside of the machine. • Check the paper type and quality. • Remove the toner cartridge and then, install a new one. If the problem persists, the machine may requ ire repair. Contact a se rvice representative. Character voids Character voids are white areas within parts [...]

Printing quality problems 118 6. Troubleshooting Curl If the printed paper is curled or paper does no t feed into the machine: • Turn the stack of paper over in the tray. A lso try rotating the pa per 180° in the tray. • Change the printer’s paper op tion and try again. Go to Printing Preferences , click the Paper tab, and set type to Thin .[...]

119 6. Troubleshooting Operating system problems 1 Common Windows problems Refer to the Microsoft Windows 20 00/XP/2003/Vista User’s Guide that came with yo ur computer for further information on Windows error messages. Condition Suggested solutions “File in Use” message appears during installation. Exit all software applicatio ns. Remove all[...]

Operating system problems 120 6. Troubleshooting 2 Common Macintosh problems Refer to the Macintosh User’s Guide that came with your computer for fu rther information on Ma cintosh error messages. Condition Suggested solutions The machine does not print PDF files correctly. Some parts of graphics, text, or illustrations are missing. Printing the [...]

Operating system problems 121 6. Troubleshooting 3 Common Linux problems Condition Suggested solutions The machine does not print. • Check if the printer driver is inst alled in your system. Open Unified Driv er Configurator and switch to the Printers tab in the Printers configuration window to look at the list of available machines. Make sure th[...]

Operating system problems 122 6. Troubleshooting Refer to the Linux User’s Guide that came with your computer for furthe r information on Linux error messages. 4 Common PostScript problems The following situations are PS lang uage specific and may occur when several printer la nguages are used. Problem Possible cause So lution The PostScript file[...]

123 Contact SAMSUNG worldwide If you have any comments or questions regarding Samsung products, contact the Samsung customer care center. Country/Region Customer Care Center Web Site ALBANIA 42 27 5755 ARGENTINE 0800-333-3733 www.samsung.com ARMENIA 0-800-05-555 AUSTRALIA 1300 362 603 www.samsung.com AUSTRIA 0810-SAMSUNG (7267864, € 0.07/min) www[...]

Contact SAMSUNG worldwide 124 FRANCE 01 48 63 00 00 www.samsung.com GERMANY 01805 - SAMSUNG (726- 7864 € 0,14/min) www.samsung.com GEORGIA 8-800-555-555 GREECE IT and Mobile : 80111- SAMSUNG (80111 7267864) from land line, local charge/ from mobile, 210 6897691 Cameras, Camcorders, Televisions and Household Appliances From mobile and fixed 210629[...]

Contact SAMSUNG worldwide 125 MACEDONIA 023 207 777 MEXICO 01-800-SAMSUNG (726- 7864) www.samsung.com MOLDOVA 00-800-500-55-500 MONTENEGRO 020 405 888 MOROCCO 080 100 2255 ww w.samsung.com NIGERIA 080-SAMSUNG(726-7864) www.samsung.com NETHERLANDS 0900-SAMSUNG (0900- 7267864) (€ 0,10/min) www.samsung.com NEW ZEALAND 0800 SAMSUN G (0800 726 786) ww[...]

Contact SAMSUNG worldwide 126 SINGAPORE 1800-SAMSUNG (726-7864) www.samsung.com SLOVAKIA 0800-SAMSUNG (726-7864) www.samsung.com SOUTH AFRICA 0860 SAMSUNG (726-78 64) www.samsung.com SPAIN 902-1-SAMSUNG(902 172 678) www.samsung.com SWEDEN 0771 726 7864 (SAMSU NG) www.samsung.com SWITZERLAND 0848-SAMSUNG (7267864, CHF 0.08/min) www.samsung.com /ch w[...]

127 Glossary The following glossary helps you get familiar with the product by understanding th e terminologies commonly used with printing as well as mentioned in this user’s gu ide. 802.11 802.11 is a set of standards for wi reless local area network (WLAN) communication, developed by the IEEE LAN/MAN Standards Committee (IEEE 802). 802.11b/g/n[...]

Glossary 128 BOOTP Bootstrap Protocol. A network protoc ol used by a network client to obtain its IP address automatically . This is usually done in the bootstrap process of computers or operating systems running on them. The BOOTP servers assign th e IP address from a pool of addresses to each client. BOOTP enables 'diskless workstation'[...]

Glossary 129 DHCP A Dynamic Host Configuration Protoc ol (DHCP) is a client-server networking protocol. A DHCP se rver provides configuration parameters specific to the DHCP cl ient host requesting, generally, information required by the client host to participate on an IP network. DHCP also provides a mechanism for allocation of IP addresses to cl[...]

Glossary 130 Duty Cycle Duty cycle is the page quantity which does not affect printer performance for a month. Generally the printer has the lifespan limitation such as pages per year. The lifespan means the average capacity of print-outs, usually within the warran ty period. For example, if the duty cycle is 48,000 pages per month assuming 20 work[...]

Glossary 131 Fuser Unit The part of a laser prin ter that fuses th e toner onto the print media. It consists of a heat roller and a pressure roller. After toner is transferred onto the paper, the fuse r unit applies heat and pressure to ensure that the to ner stays on the paper permanently, which is why paper is warm when it comes out of a laser pr[...]

Glossary 132 IP address An Internet Protocol (IP) address is a unique number that devices use in order to identify and communicate with each other on a network utilizing the Internet Protocol standard. IPM The Images Per Minute (IPM) is a way of meas uring the speed of a printer. An IPM rate indicates the number of single -sided sheets a printer ca[...]

Glossary 133 ITU-T No. 1 chart Standardized test chart published by ITU-T for document facsimile transmissions. JBIG Joint Bi-lev el Image Experts Group (JBIG) is an image compression standard with no loss of accuracy or quality, which was designed for compression of binary images, partic ularly for faxes, but can also be used on other images. JPEG[...]

Glossary 134 MH Modified Huffman (MH) is a compre ssion method for decreasing the amount of data that needs to be transmitted between the fax machines to transfer the image re commended by ITU-T T.4. MH is a codebook-based run-length en coding scheme optimized to efficiently compress white space. As most faxes consist mostly of white space, this mi[...]

Glossary 135 OSI Open Systems Interconnection (OSI ) is a model developed by the International Organization fo r Standardization (ISO) for communications. OSI offers a st andard, modular approach to network design that divides the re quired set of complex functions into manageable, self-contained, fu nctional layers. The layers are, from top to bot[...]

Glossary 136 PPM Pages Per Minute ( PPM) is a method of measurement for determining how fast a printer work s, meaning the nu mber of pages a printer can produce in one minute. PRN file An interface for a device driver, th is allows softwa re to interact with the device driver usin g standard input/output system calls, which simplifies many tasks. [...]

Glossary 137 SMTP Simple Mail Transfer Protocol (S MTP) is the standard for e-mail transmissions across the Internet. SMTP is a relatively simple, text- based protocol, where one or more recipients of a message are specified, and then the message text is transferred. It is a client- server protocol, where the client transmits an email message to th[...]

Glossary 138 Toner Cartridge A kind of bottle or container used in a machine like a printer which contains toner. Toner is a powd er used in laser printers and photocopiers, which forms the text and images on th e printed paper. Toner can be fused by by a combin ation of heat/pressure from the fuser, causing it to bind to the fibers in the paper. T[...]

Glossary 139 WEP Wired Equivalent Privacy (WEP) is a security protocol specified in IEEE 802.11 to provide the same level of security as that of a wired LAN. WEP provides security by encrypting data over radio so that it is protected as it is transmitted from one end point to another. WIA Windows Imaging Architec ture (WIA) is an imaging arch itect[...]

140 Index C Changing 68 D direct printing utility 79 driver installation Unix 21 F features machine features 55 font setting 68 G general settings 57 , 58 , 59 , 60 , 63 glossary 127 L LCD display browsing the machine status 56 Linux common Linux problems 121 driver installation for network connected 20 driver installation for USB cable connected 8[...]

Index 141 printing changing the default print settings 69 Linux 85 Macintosh 83 multiple pages on one sheet of paper Macintosh 83 printing on both sides of paper Macintosh 84 printing to a file 71 UNIX 87 using direct pr inting utility 79 printing a document Linux 85 Macintosh 83 UNIX 87 problems paper feeding problems 105 power problems 106 printi[...]