Samsung SINGLE LINE TELEPHONE manual

SAMSUNG DCS SINGLE LINE T ELEPHONE USER GUIDE[...]

Publication Information Samsung Telecoms reserves the right without prior notice to revise information in this publication for any reason. Samsung Telecoms also reserves the right with- out prior notice to make changes in design or components of equipment as engineering and manufacturing may warrant. Disclaimer Samsung Telecoms is not responsible f[...]

E U D ec l a r a t i on o f C on f o r m i t y ( R TT E ) S a m s u n g E l e c t r o n i cs C o . , L t d . 259 Gongdan-Dong, Gumi-City Kyungbuk, Korea, 730-030 ( f a c t o r y na m e , add r e ss ) d ec l a r e u n d e r o u r s o l e r es po n s i b ili t y t h a t t h e p r od u c t D i g i t a l K e y p h on e S y s t e m " D C S " t[...]

EU Declaration of Conformity (see previous page) For other directives relevant to DCS Compact II, DCS- 816, DCS-408, DCS-408i and DCS-VIP systems, refer to the Samsung website at: www.s am s ung-tel ecoms.c o.uk Intended U se This analogue telephone is intended to be connected to an analogue extension of a Samsung DCS telephone sys- tem. The connec[...]

i CONTENTS ABOUT THIS GUIDE ........................................... 1 THINGS YOU SHOULD KNOW RECALL , FL ASH AND HOOKFLASH .................................... 2 C.O. LI NES ................................................................................. 2 DI STINCTI VE RINGI NG ........................................................... 2 SYS[...]

ii CALL PROCESSING HOLDI NG CAL LS ..................................................................... 6 HOLD RECAL L.......................................................................... 6 RETRIEVI NG CALL S ON HOLD AT ANOTHER STATI ON ................................................................ 6 CONSULTATI ON HOL D ....................[...]

iii DIALLING FEATURES SPEED DI ALL ING ................................................................... 11 PROGRAMMING PERSONAL SPEED DI AL NUMBERS ... 11 LA ST NUMBER REDIAL ........................................................ 11 SAVE NUMBER WI TH REDIAL............................................ 13 PULSE TO TONE CHANGEOVER ...............[...]

iv CONVENIENCE FEATURES DO NOT DI STURB .................................................................. 16 ANSWERING THE DOORPHONE ......................................... 16 CALL I NG THE DOORPHONE ............................................... 16 ACCOUNT CODES.................................................................. 16 FORCED ACCOUN[...]

1 ABOUT THIS GUIDE T h i s guide pro v i d es i n s t r u c t i o n s f o r u s i n g an i n d u s t r y - s t a n d ard t e l e p h o n e — a l s o k n o w n as a single line telephone (SLT)— w ith a Sa m sung DCS telep hone sy ste m . A variet y of SLTs from many different m anufacturers are av ailable. Check w ith your service and installati[...]

2 THINGS YOU SHOULD KNOW Lifting the handset on y our p h o n e p rovides DCS dial tone. To get an outside line from the telephone com pany, dial an acces s code (usually the digit 9 in the UK). Check w ith y our system ad m inistrator if y ou are not sure of this code. To call an o th er statio n in your sys- tem, sim ply dial its extension nu mbe[...]

3 SYSTEM TONES The system p rovides several tones to assist you. Som e of these tones are already fam iliar to you. Dial Tone —A steady ton e that indicates you can begin dialling. Ringback Tone —Indic ates the sta tion you dial led is ri nging. Busy Tone —In d icates th e statio n you dialled is busy. DND/No More Calls To ne —Fast busy ton[...]

4 EXTERNAL CALLS MAKING AN EXTERNAL CALL 1. Lift th e handset and listen for internal dial tone. 2. Dial a C.O. line or lin e group access code. 3. Lis ten for external dial tone an d dial the telephone nu mber. 4. Finish the call by replacing th e handset. If y o u r system is program med to require an authorisation code before maki ng a call: 1. [...]

5 INTERNAL CALLS CALLING OTHER STATIONS 1. Lift the handset . 2. Di al the extensi on number or group number . 3. Wait for the party to answ er. (If y o u hear several brief tone bursts instead of ringback tone, th e station y o u called is a digital key set set for Voice An nounce or Auto An swer. B eg in speaking imm ediately after th e tone.) 4.[...]

6 CALL PROCESSING HOLDING CALLS When y o u are connected to any call:  Press Recall, listen for transfer tone and dial 11 . The call will now be o n hold. You m ay now make or receive a s econd call. To take the caller off hold:  Lift th e handset and dial 11 . You are n o w reconnected to the call an d can resum e your co nversatio n. NOT E:[...]

7 TRANSFERRING CALLS Transfer is used to send any call to another extens ion in one of tw o way s. You can perf orm a ‘screened’ transfer by informin g the other extens ion who is calling or y ou can perf orm a blind (‘unscreen ed’) transfer with o u t notification. 1. Press R ecall to receive transfer dial tone an d then dial an extension [...]

8 SETTING UP A CONFERENCE You may conference up to five parties (you an d four others) in an y com bination of exter- nal lines and intern al statio n s, in any order. 1. While you are engaged in a co n versation, pr ess Recall, listen for transfer tone and dial 46 . You w ill receive conference tone. 2. Make another call, either internal or extern[...]

9 FORWARD BUSY To forward calls to another station or group w hen you are already on a call: 1. L i f t t h e h a n d s e t a n d d i al 602 p l u s t h e e x t e n s i o n or g ro u p nu m ber. 2. W hen you hear co nfirmation t one, hang up . To cancel Forward Busy , lift the han dset and dial 600—OR— dial another call forw arding code (e.g., [...]

10 FORWARD TO EXTERNAL NUMBER When y ou want to f orward all y our calls to an external nu mber: 1. Lif t the han d s et and dial 15 foll owed by 102 . 2. Dial 5 . 3 . Dial the t r unk o r t r unk g r o u p access c od e (usually 9 ) f o ll o w e d b y the exte r n al nu m - ber that you w a n t calls to f o r w ard t o . 4. Replace the h andset. T[...]

11 DIALLING FEATURES SPEED DIALLING You can dial a preprogram med telephone n umber stored in the syst em-w ide speed dial list of nu mbers (see n ote) or from y our personal list of n umbers (00–49). 1. Lif t the han d s et and dial 16 . 2. Di al the 2-digi t personal speed dial n umber, or th e 3-digit sy stem speed dial num - ber. The telephon[...]

12 SAVE NUMBER WITH REDIAL To save the exte rnal number you ha ve just dia lled for later use:  Befo re hanging up , press Re call, li sten for co nfirmation t one and d ial 17 . To redial this saved num ber at any tim e:  Lift th e handset and dial 17 . This w ill dial the number for y ou. This telep h one n umber is stored in mem ory until [...]

13 PAGING AND MESSAGING MAKING AN INTERNAL PAGE To m a ke an announce m e nt through keyset speakers : 1. Lift the handset . 2. Dial 55. 3. Dial the page zone number 1, 2, 3 or 4 (i f usin g a DCS 408/408i sy stem , dial 1 or 2 only ) —OR— dial 0 to page all internal zones. 4. After th e br ief attention tone, make y our announcem ent. MAKING A[...]

14 CALL PARK AND PAGE When you hav e an extern al call for someone w ho is aw ay from their desk, y ou can park the call and pag e the requested party: 1. While in conv ersatio n , p ress Recall and dial 55 . The call is autom atically parked at your sta tion. 2. Dial the desired page zone and announce the parked call. Be su re to include your stat[...]

15 CANCELLING A MESSAGE You can cancel a m essage indication that you have left at anot her station . 1. Lift the handset . 2. Dial 42 plus the extens ion number of that station. To cancel all message in dications left at your phone : 1. Lift th e handset and dial 42 p lus your extensio n num b er. 2. Replace the hands et. PROGRAMMED MESSAGES This [...]

16 CONVENIENCE FEATURES DO NOT DISTURB Use Do Not Disturb (DND) mode wh en you w ant to blo ck incoming calls to y our keyset:  Lift th e handset and dial 401 . To cancel DND:  Lift th e handset and dial 400 . You can still m ake calls while in DND m ode. ANSWERING THE DOORPHONE If y our station is program med to receiv e calls from th e door[...]

17 If you m ake an error, repeat the procedure w ith the correct code. Only the last account code dialled will be recorded. To enter an account code af ter the external party hangs up: 1. Press Recall, listen for confirmation tone an d dial 47 . 2. Dial the account code (a m axim um of 12 ch aracters, which can include # but not *). NOT E: If y ou [...]

18 ANSWERING AN ALARM When the alarm rings, you w ill hear a series of sh or t rin gs, repeated three times. Lif t the handset to answ er the alarm. If y ou do not answer, th e alarm w ill alert y ou tw o more tim es at pre-determined in tervals. IN/OUT OF GROUP If y o u r station is assig ned to a g r oup, this f eature allows you to temporarily p[...]

19 PERSONAL SPEED DIAL NUMBERS CODE NAME TELEPHONE 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16[...]

2 0 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36[...]

2 1 37 38 39 40 41 42 43 44 45 46 47 48 49[...]

22 CHANGED SYSTEM ACCESS CODES Please enter the f eature access codes config ured for your sy stem if different f rom the de- faul t codes printed on t he back cover. CODE FEATURE CODE FEATURE Retrieve parked calls Page internal z one 3 Put calls on and tak e calls of f hold Page interna l zone 4 Retriev e calls on hold at a nother exte nsion Page [...]

SYSTEM ACCESS CODES The DCS telephone sy stem h as the follow ing preset (default) f eature access codes. 0 Call atte ndant or syste m operator 55 + 3 Page inter nal zone 3 10 + ex t no Retrieve pa rked calls 55 + 4 Page inter nal zone 4 11 Put calls on and take calls off hold 55 + 5 Page ex ternal zone 1 12 +ex t no Retrie ve calls on hold a t ano[...]