Samsung SLM2875FW manual

BASIC User’s Guide BASIC User’s Guide This guide provides information concer ning installation, basic operation and troubleshooting on windows. ADVANCED This guide prov ides informatio n about insta llation, advanced configu ration, operation and troubleshooting on vari ous OS environm ents. Some features may not be available depending on model[...]

1 BASIC 1 . Introduction Key benefits 4 Features by models 6 Useful to know 11 About this user’s guide 12 Safety information 13 Machine overview 18 Control panel overview 21 Turning on the machine 24 Installing the driver locally 25 Reinstalling the driver 28 2 . Menu Overview and Basic Setup Menu overview 30 Machine’s basic settings 34 Media a[...]

2 BASIC 5 . Appendix Specifications 113 Regulatory information 123 Copyright 136[...]

1. Introduction This chapter provides info rmation you need to know before using the machine. •K e y b e n e f i t s 4 • Features by models 6 • Useful to know 11 • About this user’s guide 12 • Safety information 13 • Machine overview 18 • Control panel overview 21 • Turning on the machine 24 • Installing the driver locally 25 ?[...]

Key benefits Environmentally friendly • To save toner and paper, this machine supports Eco feature. • To save paper, you can pr int multiple pages on one single sheet of paper (see "Using advanced print features" on page 88). • To save paper, you can print on bo th sides of the paper (double-sided printing) (see "Using advanced[...]

Key benefits • Samsung Easy Printer Manager and Pr inting Status is a program that monitors and informs you of the ma chine’s status and allows you to customize the machine’s settings (see "Using Samsung Printer Status" on page 130or "Using Samsung Easy Printer Manager" on page 127). • Samsung Easy Document Creator is an[...]

Features by models Some features and optional goods may not be available depe nding on model or country. Operating System ( ● : Included, Blank: Not available) Software You can install the printer driver an d software when you insert the sof tware CD into your CD-ROM drive. For Windows, select the printer driver and software in the Select Softwar[...]

Features by models Direct Printing Utility b Samsung Easy Printer Manager Scan to PC settings ● ● Fax to PC settings ● (M267xF/M267xFN/M267xFH/M267xHN only) ● (M287xFD/M287xFW/M287xHN only) Device settings ● ● Samsung Printer Status ● ● Samsung AnyWeb Print b ● ● Samsung Easy Document Creator ● ● Easy Capture Manager ● ●[...]

Features by models ( ● : Included, Blank: Not available) Scan Twain scan driver ● ● WIA scan driver ● ● a. Depending on the operatin g system you us e, the instal led printer driver may differ. b. Download the softw are from the Samsung we bsite and install it : (h ttp://www.sam sung.com > fin d yo ur product > Support or Downl oad)[...]

Features by models Variety feature Features M267x series M287x series Hi-Speed USB 2.0 ● ● Network Interface Ethernet 10/100 Base TX wired LAN ● (M267xN/ M267xFN / M267xHN only) ● Network Interface 802.11b/g/n wireless LAN a ● (M287xFW only) Google Cloud Print™ ● (M267xN/ M267xFN / M267xHN only) ● AirPrint ● (M267xN/ M267xFN / M26[...]

Features by models ( ● : Included, Blank: Not available) Fax Multi Send ● (M267xF/ M267xFN / M267 x F H / M267xH N only) ● (M287xFD/M287xFW/M287xHN only) Delay Send ● (M267xF/ M267xFN / M267 x F H / M267xH N only) ● (M287xFD/M287xFW/M287xHN only) Priority Send ● (M267xF/ M267xFN / M267 x F H / M267xH N only) ● (M287xFD/M287xFW/M287xHN[...]

Useful to know The machine does not print. •Open the print queue list and rem ove the document from the list (see "Canceling a print job" on page 52). •Remove the driver and install it again (see "Installing the driver locally" on page 25). •Select your machine as your default machine in your Windows. Where can I purchase [...]

12 1. Introduction About this user’s guide This user's guide provides information for your basic unde rstanding of the machine as well as detailed st eps to explain machine usage. • Read the safety in formation before using the machine. • If you have a problem using the mach ine, refer to the troubleshooting chapter. • Terms used in th[...]

13 1. Introduction Safety information These warnings and precau tions are included to pr event injury to you and others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a sa fe place for future reference. 3 Important safety[...]

Safety information 14 1. Introduction Caution 5 Operating method Caution During an electrical storm or for a period of non-operation, remove the power plug from the electrical outlet. This could result in electric shock or fire. Be careful, the paper output area is hot. Burns could occur. If the machine has been dropped, or if the cabinet appears d[...]

Safety information 15 1. Introduction 6 Installation / Moving Warning Caution Do not block or push objects into the ve ntilation opening. This could result in elevated component temperatures whi ch can cause damage or fire. Use of controls or adjustments or performance of procedures other than those spe cified here in may result in hazardous radiat[...]

Safety information 16 1. Introduction 7 Maintenance / Checking Caution Make sure you plug the power cord into a grounded electrical outlet. Otherwise, this could result in electric shock or fire. Use the power cord supplied with your machine for safe operation. If you are using a cord which is longer than 2 meters (6 feet) with a 110V machine, then[...]

Safety information 17 1. Introduction 8 Supply usage Caution To clean and operate the machine, strictly follow the user's guide provided with the machine. Otherwise, you could damage the machine. • Do not remove any covers or gu ards that are fastened with screws. • Fuser units shou ld only be repaired b y a cer tified serv ice technician.[...]

18 1. Introduction Machine overview 9 Accessories Power cord Quick installation guide Software CD a a. The software CD contains the pri nt drivers and software app lications. Handset b b. Handset model onl y (see "Variety fea ture" on page 9) Misc. accessories c c. Miscellaneous accessories in cluded with your machine may vary by country [...]

Machine overview 19 1. Introduction 10 Front view • This illustration may differ from yo ur machine depending on your model. • Some features and optional goods may not be available dependin g on model or country (see "Features by models" on page 6). 1 Document feeder cover 6 Paper level indicator 11 Paper width guide on a manual feede[...]

Machine overview 20 1. Introduction 11 Rear view • This illustration may differ from yo ur machine depending on your model. • Some features and optional goods may not be available dependin g on model or country (see "Features by models" on page 6). 1 Network port a a. M267xN/M267xFN/M267xHN/M267xH N/M287xND/M287xFD/M287xFW/M287xH N on[...]

21 1. Introduction Control panel overview This control panel may differ from yo ur machine depending on its model. There are various types of control panels. 12 M267xN/M287xND 1 ID Copy Allows you to copy both sides of an ID card like a driver’s license on a single side of pap er (see "ID card copying" on page 59). 2 Scan to Switches be[...]

Control panel overview 22 1. Introduction 13 M267xF/M267xFN/M287xFD/M267xFH/M287xFW/ M267xHN/M287xHN 1 Darkness Adjust the brightness level to make a copy for easier reading, when the original contains faint markings and dark images. 2 ID Copy Allows you to copy both sides of an ID card like a driver’s license on a single side of paper (see "[...]

Control panel overview 23 1. Introduction 17 Back Sends you back to the upper menu level. 18 Scan Switches to Scan mode. 19 Status LED Indicates the status of your machine (see "Understanding the status LED" on page 104). 20 Eco Turn on Eco mode to reduce toner consumption and paper usage (see"Eco printing" on page 54). 21 Print[...]

24 1. Introduction Turning on the machine Illustrations on this user’s guide may diffe r from your machine dependin g on its options or models. Check your machine type (se e "Machine overview" on page 18). 1 Connect the machine to th e electricity supply first. Turn the switch on if the machine has a power switch. For M267xN and M287xN [...]

25 1. Introduction Installing the driver locally A locally connected machine is a machin e directly attached to your computer using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a n etwork connected machine’s driver (see "Installing driver over th e network" on page 13). • [...]

Installing the driver locally 26 1. Introduction 14 Windows 1 Make sure that the machine is connected to your computer and powered on. 2 Insert the supplied software CD into your CD-ROM drive. If the installation window does not appear, click Start > All programs > Accessories > Run . X: Setup.exe replacing “X” with the letter , which[...]

Installing the driver locally 27 1. Introduction From the Windows 8 Start Screen • Samsung Printer Experience app can only be used in the Start screen when V4 driver is installed. The V4 driver is automatically downloaded from the Windows Update if your computer is connected to the Internet. If not, you can manually download th e V4 driver from S[...]

28 1. Introduction Reinstalling the driver If the printer driver does not work properly, follow the steps below to reinstall the driver. 15 Windows 1 Make sure that the machine is connected to your computer and powered on. 2 From the Start menu, select Programs or All Programs > Samsung Printers > Uninstall Samsung Printer Software . •For W[...]

2. Menu Overview and Basic Setup This chapter provides information about the overall menu structure and the basic setup optio ns. • Menu overview 30 • Machine’s basic settings 34 • Media and tray 36 • Basic printing 51 • Basic copying 57 • Basic scanning 62 • Basic faxing 63[...]

30 2. Menu Overview and Basic Setup Menu overview The control panel provides access to various menus to set up the machine or use the machine’s functions. • An asterisk (*) appears next to the currently selected menu. • Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. • So[...]

Menu overview 31 2. Menu Overview and Basic Setup Fax Feature a (see "Fax Feature" on page 70) Fax Setup a (see "Sending setup" on page 71, "Receiving setup" on page 72) Copy Feature (see "Copy feature" on page 67) Darkness Light+5- Light+1 Normal Dark+1- Dark+5 Resolution Standard Fine Super Fine Photo Fax C[...]

Menu overview 32 2. Menu Overview and Basic Setup Copy Setup (see "Copy Setup" on page 69) System Setup (see "System setup" on page 73) Print Setup e (see "Print menu " on page 65) Change Default Original Size Copies Reduce/Enlarge Duplex a Darkness Original Type Collation Machine Setup Machine ID b Fax Number b Date &[...]

Menu overview 33 2. Menu Overview and Basic Setup Network TCP/IP (IPv4) a DHCP BOOTP Static TCP/IP (IPv6) a IPv6 Activate DHCPv6 Config Ethernet Speed a Automatic 10Mbps Half 10Mbps Full 100Mbps Half 100Mbps Full a. M267xN/M267xFN/M28 7xND/M287xFD/ M287xFW/M267xHN only. Wireless b Wi-Fi ON/OFF Wi-Fi Direct WPS Setting WLAN Setting WLAN Default WLAN[...]

34 2. Menu Overview and Basic Setup Machine’s basic settings You can set the machine’s settings by using the Device Settings in Samsung Easy Printer Manager program. • For Windows and Mac users, you set from Samsung Easy Printer Manager > (Switch to advanced mode) > Device Settings , see "Device Settings" on page 129. After in[...]

Machine’s basic settings 35 2. Menu Overview and Basic Setup 5 Press ( Stop/Clear ) button to return to ready mode. Refer to below links to set other settings useful for using the machine. • See "Entering various characters" on page 82. • See "Keypad letters and numbers" on page 82. • See "Setting the paper size and[...]

36 2. Menu Overview and Basic Setup Media and tray This chapter provides info rmation o n how to load print medi a into your machine. • Using print media that does not me et these specifications may cause problems or require repairs. Such repairs are not covered by Sams ung ’s warranty or service agreements. • Make sure not to use the inkjet [...]

Media and tray 37 2. Menu Overview and Basic Setup Paper type available for duplex printing Duplex printing might not be available for some models (see "Features by models" on page 6). Depending on the power voltage your ma chine uses, available paper types for duplex printing differs. Refer to the below table. Power voltage Available pap[...]

Media and tray 38 2. Menu Overview and Basic Setup 3 Loading pape r in the tray When printing using the tray, do not load paper on the manual feeder, it may cause a paper jam. 1 2 2 1 3[...]

Media and tray 39 2. Menu Overview and Basic Setup 4 Loading in manual feeder The manual feeder can hold spec ial sizes and types of print ma terial, such as postca rds, note cards, and envelopes (see "Print media specifications" on page 115). Tips on using the manual feeder • Load only one type, size and weight of pr int media at time [...]

Media and tray 40 2. Menu Overview and Basic Setup[...]

Media and tray 41 2. Menu Overview and Basic Setup 5 Printing on special media The table below shows the specia l media usable in each tray. The paper setting in the machine and dri ver should match to print without a paper mismatch error. To change the paper setting set in the machine, from the Samsung Easy Printer Manager select (Switch to advanc[...]

Media and tray 42 2. Menu Overview and Basic Setup ( ● : Included, Blank: Not available) Envelope Printing successfully on envelopes depends upon the quality of the envelopes. To print an envelope, place it as shown in the following figure. If envelopes are printed out wi th wrinkles, creases, or bl ack bold lines, open the rear cover and try pri[...]

Media and tray 43 2. Menu Overview and Basic Setup • Do not use envelopes with clasps, sn aps, windows, co ated lining, self- adhesive seals, or othe r synthetic materials. • Do not use damaged or poorly made envelopes. • Be sure the seam at both ends of th e envelope extends all the way to the corner of the envelope. 1 Acceptable 2 Unaccepta[...]

Media and tray 44 2. Menu Overview and Basic Setup • Do not use transpare ncies that separate from the backing sheet. • To prevent transparencies from sticking to each other, do no t let the printed sheets stack up as they are being printed out. • Recommended media: Transparency for a color laser printer by Xerox, such as 3R 91331(A4), 3R 278[...]

Media and tray 45 2. Menu Overview and Basic Setup - Condition: Do not use labels with wr inkles, bubbles, or other indications of separation. • Make sure that there is no exposed adhesive material between labels. Exposed areas can cause labels to peel off during printing , which can cause paper jams. Exposed adhesive can also cause damage to mac[...]

Media and tray 46 2. Menu Overview and Basic Setup Preprinted paper When loading preprinted pa per, the printed side sho uld be facing up with an uncurled edge at the front. If you expe rience problems with paper f eeding, turn the paper around. Note that pr int quality is not guaranteed. • Must be printed with heat-resistant ink that will not me[...]

Media and tray 47 2. Menu Overview and Basic Setup • If you want to use special-sized pape r such as billing paper, select the Paper tab > Size > Edit... and set Custom Paper Size Settings in the Printing Preferences (see "Opening printing preferences" on page 53). 7 Using the output support The surface of the output tray may beco[...]

Media and tray 48 2. Menu Overview and Basic Setup 9 Loading originals You can use the scanner glass or the docum ent feeder to load an original for copying, scanning, and sending a fax. On the scanner glass Using the scanner glass, you can copy or scan originals. You can get the best scan quality, especiall y for colored or gray-scaled images. Mak[...]

Media and tray 49 2. Menu Overview and Basic Setup • Be careful not to break the sc anner glass. You may get hurt. • Do not put hands while closing the sc anner lid. The scanner lid may fall on your hands and get hurt. • Do not look the light from inside of the scanner while copying or scanning. It is harmful to eyes. In the document feeder U[...]

Media and tray 50 2. Menu Overview and Basic Setup 3 Adjust the document feeder widt h guides to the paper size. • Dust on the document feeder glass may cause black lines on the printout. Always keep the glass cl ean (see "Cleaning the machine" on page 83). • To print on both sides of the paper using the ADF, from the control panel pr[...]

51 2. Menu Overview and Basic Setup Basic printing • For special printing features, refer to the Advanced Guide (see "Using advanced print features" on page 88). • Depending on models or options, some menus may not be supported (see "Features by models" on page 6). 10 Printing • If you are a Mac, Linux, or UNIX operating s[...]

Basic printing 52 2. Menu Overview and Basic Setup 11 Canceling a print job If the print job is waiting in the print queue or print spoole r, cancel the job as follows: • You can access this window by s imply double-clicking the machine icon ( ) in the Windows task bar. • You can also cancel the current job by pressing ( Stop/Clear ) button on [...]

Basic printing 53 2. Menu Overview and Basic Setup 12 Opening printing preferences • The Printing Preferences window that appears in this user’s guide may differ depending on the machine in use. • When you select an option in Printing Preferences , you may see a warning mark or . An mark means you can select that certain option but it is not [...]

Basic printing 54 2. Menu Overview and Basic Setup 1 Change the settings as needed on each tab. 2 Enter a name for the item in the Favorites input box. 3 Click Save. 4 Enter name and description, and then select the desired icon. 5 Click OK . When you save Favorites , all current driver settings are saved. To use a saved setting, select it in the F[...]

Basic printing 55 2. Menu Overview and Basic Setup 1 Select ( Menu ) > System Setup > Machine Setup > Eco Settings on the control panel. 2 Select the option yo u want and press OK . • Default Mode: Select this to turn on or of f the Eco mode (Duplex (long edge), Toner save, 2-up , and Skip blank pages). Duplex printing and Skip blank pag[...]

Basic printing 56 2. Menu Overview and Basic Setup • The actual saved or reduced amount ma y differ depending on the operating system used, computing performance, application sof tware, connection method, media, media si ze, job complexity, etc.[...]

57 2. Menu Overview and Basic Setup Basic copying • For special printing features, refer to the Advanced Guide (see "Copy menu" on page 67). • Accessing menus may differ from model to model (see "Accessing the menu" on page 30 or "Control panel overview" on page 21). • Depending on models or options, some menus m[...]

Basic copying 58 2. Menu Overview and Basic Setup If you need to cancel the copyin g job during the operation, press ( Stop/ Clear ) and the copying will stop. 16 Changing the settings for each copy Your machine provides de fault settings for copying so that you can quickly and easily make a copy. However , if you want to change the options for eac[...]

Basic copying 59 2. Menu Overview and Basic Setup If texts in the printout is blurry, select Text to get the clear texts. • Photo : Use when the originals are photographs. 3 Press ( Stop/Clear ) to return to ready mode. Reduced or enlarged copy You can reduce or enlarge the size of a c opied image from 25 % to 400% when you copy original document[...]

Basic copying 60 2. Menu Overview and Basic Setup • The original must be placed on th e scanner glass to use this feature. • If the machine set to Eco mode, this feature i s not available. • For better image quality, Select ( copy ) > ( Menu ) > Copy Feature > Original Type > Photo on the control panel or ( Menu ) > Copy Featur[...]

Basic copying 61 2. Menu Overview and Basic Setup • If you do not press the ( Start ) button, only the front side will be copied. • If the original is larger than the pr intable area, some portions may not be printed.[...]

62 2. Menu Overview and Basic Setup Basic scanning • For special scanning features, refer to the Advanced Guide (see "Scan features" on page 101). • Depending on models or options, some menus may not be supported (see "Features by models" on page 6). 18 Basic Scanning This is the normal and usual pr ocedure for scanning orig[...]

63 2. Menu Overview and Basic Setup Basic faxing • For special faxing features, refer to the Advanced Guide (See "Fax features" on page 109). • Accessing menus may differ from model to model (see "Accessing the menu" on page 30 or "Control panel overview" on page 21). • M267xN/M287xND does no t support fax featur[...]

Basic faxing 64 2. Menu Overview and Basic Setup 5 Press (Start) on the control panel. The machine starts to scan and send the fax to the destinations. • If you want to send a fax directly from your computer, use Samsung Network PC Fax (see "Sending a fax in the computer" on page 110). • When you want to c ancel a fax j ob, press ( St[...]

Basic faxing 65 2. Menu Overview and Basic Setup 5 Enter the number of the first receiving fax machine and press OK . You can press speed dial numbers or select a grou p dial number using the ( Address book ) button. 6 Enter the second fax number and press OK . The display asks you to enter anothe r fax number to send the document. 7 To enter more [...]

Basic faxing 66 2. Menu Overview and Basic Setup • Super Fine : Originals containing extremely fine detail. Super Fine mode is enabled only if th e machine with which you are communicating also supports the Super Fine resolution. • For memory transmission, Super Fine mode is not available. The resolution setting is automaticall y changed to Fin[...]

3. Maintenance This chapter provides inform ation about purc hasing supplies, acces sories and maintenance parts ava ilable for your machine. • Ordering supplies and accessories 68 • Available supplies 69 • Available maintenance parts 70 • Storing the toner cartridge 71 • Redistributing toner 73 • Replacing the toner cartridge 76 • Re[...]

68 3. Maintenance Ordering supplies and accessories Available accessories may differ from country to coun try. Contact your sales r epresenta tives to obtain the list of available su pplies, and maintenance parts. To order Samsung-authorized supplies, accesso ries, and maintenance parts, contact your local Samsung de aler or the retailer whe re you[...]

69 3. Maintenance Available supplies When supplies reach the end of their life spans, you can order the followi ng s of supplies for your machine: Type Model Average yield a a. Declared y ield value in ac cordance with ISO/IEC 19752. Part name Toner cartridge M2670/M2870 series Approx . 3,000 pages MLT-D115L M2675/M2676/M2875/M2876 series Approx. 1[...]

70 3. Maintenance Available maintenance parts To purchase maintenance parts, co ntact the source where yo u bought the machine. Replacing ma intenance parts can be performed on ly by an authorized service provider, dealer, or the r etailer where you bought the machine. The warranty does not cover the replacement of any maintenance parts once it has[...]

71 3. Maintenance Storing the toner cartridge Toner cartridges contain components that are sensitive to light, temperature and humidity. Samsung suggests user s follow these recommendations to ensure optimal performance, highest quality, and lo ngest life from your new Samsung toner cartridge. Store this cartridge in the same enviro nment in which [...]

Storing the toner cartridge 72 3. Maintenance 3 Estimated cartridge life Estimated cartridge life (t he life of the toner cart ridge yield) depends on the amount of toner that pr int jobs require. The ac tual print yield may vary depending on the print density of the pages you print on, operating environment, percentage of image area , printing int[...]

73 3. Maintenance Redistributing toner When the toner cartridge is near the end of its life: • White streaks or light printing occurs and/or density variat ion side to side. • The Status L ED blinks red. If this happens, you can temporari ly improve print quality by redistributing the remaining tone r in the cartridge. In some case s, white str[...]

Redistributing toner 74 3. Maintenance 4 M2670/M2870 series 1 2[...]

Redistributing toner 75 3. Maintenance 5 M2675/M2676/M2875/M2876 series 1 2[...]

76 3. Maintenance Replacing the toner cartridge • Shake the toner cartridge thoroughly, it will increase the initial print quality. • Illustrations on this user’s guide may di ffer from your machine depending on its opti ons or models. Check your machine type (s ee "Front view" on page 19). • To prevent damage to the toner cartrid[...]

Replacing the toner cartridge 77 3. Maintenance 6 M2670/M2870 series When a toner cartridge has reached the en d of life, the machin e will stop printing.[...]

Replacing the toner cartridge 78 3. Maintenance 7 M2675/M2676/M2875/M2876 series When a toner cartridge has reached the en d of life, the machin e will stop printing.[...]

79 3. Maintenance Replacing the imaging unit When a imaging unit has reached the end of life, the machine wi ll stop printing. • To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes. Cover it with a piece of pape r, if necessary. • Do not touch the green area of the toner cartridge. Use th e handle on [...]

Replacing the imaging unit 80 3. Maintenance 8 M2675/M2676/M2875/M2876 series 1 2 1 2[...]

81 3. Maintenance Monitoring the supplies life If you experience frequent paper jams or printing problems, check the number of pages the machine has printed or scanned. Repla ce the correspon ding parts, if necessary. It may be necessary to press OK to navigate to lower-level menus for some models. 1 Select ( Menu ) > System Setup > Maintenan[...]

82 3. Maintenance Setting the toner low alert If the amount of toner in the cartridge is low, a message or LED informing the user to change the toner cartridge appear s. You can set the option for whether or not this message or LED appears. • Accessing menus may differ from model to model (see "Accessing the menu" on page 30). • It ma[...]

83 3. Maintenance Cleaning the machine If printing quality problems occur or if yo u use your machine in a dusty environment, you need to clean yo ur machine regularly to keep it in the best printing condition and use yo ur machine longer. • Cleaning the cabinet of the machine with cleaning materials cont ai ning large amount s of alcohol, solven[...]

Cleaning the machine 84 3. Maintenance 10 Cleaning the inside During the printing process, pa per, toner, and dust particles can accumulate inside the machine. This buildup can cause print q uality problems, such as toner specks or something. Cleaning the inside of th e machine clears and reduces these problems. • To prevent damage to the toner c[...]

Cleaning the machine 85 3. Maintenance 2 1 1 2[...]

Cleaning the machine 86 3. Maintenance 11 Cleaning the pickup roller • Before opening the front cover, close the output support first. • Turn the machine off and unplug the power cord. Wait for the mach ine to cool down. If your mach ine has a power switch, turn th e power switch before cleaning the machine. • Illustrations on this user’s g[...]

Cleaning the machine 87 3. Maintenance[...]

Cleaning the machine 88 3. Maintenance 12 Cleaning the scan unit Keeping the scan unit clean helps ensure the best possible copies. We sugg est that you clean the scan unit at the start of each day and during the day as needed. • Turn the machine off and unplug the power cord. Wait for the mach ine to cool down. If your machine has a power switch[...]

Cleaning the machine 89 3. Maintenance 4 Wipe the underside of the scanner lid and white sheet un til it is clean and dry. 5 Close the scanner lid. 1 Scanner lid 2 Scanner glass 3 Document feeder glass 4 White bar[...]

90 3. Maintenance Tips for moving & storing your machine • When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine ma y be contaminated by toner , which can cause damage to the machine or reduce print quality. • When moving the machine, make sure at least two people are holding the machine securely.[...]

4. Troubleshooting This chapter gives helpful in formation for what to do if you encounter an error. • Tips for avoiding paper jams 92 • Clearing original document jams 93 • Clearing paper jams 96 • Understanding the status LED 104 • Understanding display messages 107 This chapter gives helpful information for what to do if you encounter [...]

92 4. Troubleshooting Tips for avoiding paper jams By selecting the correct medias, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines: • Ensure that the adjustable guid es are positioned correctly (see "Tray overview" on page 36). • Do not overload the tray. Ensure that the paper level is b elow th[...]

93 4. Troubleshooting Clearing original document jams When an original document jams in the document feeder, a warning message appears on the display. To avoid tearing the document, remove the jammed document slowly and carefully. To prevent document jams, use the scanner gla ss for thick, thin or mixed pape r- origin als. 1 Original paper jam in f[...]

Clearing original document jams 94 4. Troubleshooting 2 Original paper jam inside of scanne r[...]

Clearing original document jams 95 4. Troubleshooting 3 Original paper jam in exit area of scanner 1 Remove any remaining pages from the document feeder. 2 Gently remove the jammed pape r from the document feeder.[...]

96 4. Troubleshooting Clearing paper jams To avoid tearing the paper, pull the jammed paper out slowly and gently. 4 In tray[...]

Clearing paper jams 97 4. Troubleshooting 5 In the manual tray[...]

Clearing paper jams 98 4. Troubleshooting 6 Inside the machine The fuser area is hot. Take care when removing paper f rom the machine.[...]

Clearing paper jams 99 4. Troubleshooting M2670/M2870 series 1 2[...]

Clearing paper jams 100 4. Troubleshooting M2675/M2676/M2875/M2876 series 1 2[...]

Clearing paper jams 101 4. Troubleshooting 7 In the exit area[...]

Clearing paper jams 102 4. Troubleshooting 8 In the duplex unit area[...]

Clearing paper jams 103 4. Troubleshooting If you do not see the paper in th is area, stop and go to next step : 1 2[...]

104 4. Troubleshooting Understanding the status LED The color of the LED indicates the machine's current status. • Some LEDs may not be available depending on model or country. • To resolve the error, look at the error message an d its instructions from the troubleshooting part. • You also can resolve the error with the guideline from th[...]

Understanding the status LED 105 4. Troubleshooting Status Description Status Off • The machine is off-line. • The machine is in a power save mode. Green Blinking When the backlight blinks, the machin e is receiving or printing data. On The machine is on-line and can be used. Orange On A paper jam has occurred (see "Clearing original docum[...]

Understanding the status LED 106 4. Troubleshooting Power/ Wakeup Blue On The machine is in power save mode. Off The machine is in ready mode or machine’s power is off. Eco Green On Eco mode is on (see"Eco printing" on page 54). Off Eco mode is off. a. Estimated cartridge life means the expect ed or estimated tone r cartridge life, wh i[...]

107 4. Troubleshooting Understanding display messages Messages appear on the control panel display to indicate the machine’s status or errors. Refer to the tables below to understand the messages’ and their meaning, and correct the problem, if necessary. • You can resolve the error with th e guideline from the computer’s Printing Status pro[...]

Understanding display messages 108 4. Troubleshooting 10 Toner-related messages Message Meaning Suggested solutions • Install Toner A toner cartridge is not installed. Install a toner cartridge. • Not Compatible Toner cartridge The toner cartridge you have inst alled is not for your machine. Install a Samsun g-genuine toner cartridge, designed [...]

Understanding display messages 109 4. Troubleshooting • Replace new cart The toner cartridge has almost reached its estimated cartridge life a . • You can choose Stop or Continue as shown on the control panel. If you select Stop , the printer stops printing and you cannot print any more without changing the cartridge. If you select Continue , t[...]

Understanding display messages 110 4. Troubleshooting 11 Imaging unit-related messages Message Meaning Suggested solutions • Install Imaging Unit Imaging unit is not installed. Install an imaging unit. • Invalid Imaging Unit The imaging unit you have installed is not for your machine. Install a Samsung- genuine imaging unit, designed for your m[...]

Understanding display messages 111 4. Troubleshooting 12 Tray-related messages 13 Network-related messages 14 Misc. messages Message Meaning Suggested solutions • Output bin full Remove paper The output tray is full. Remove papers from the output tray, the printer resumes printing. • Paper Empty in [tray type] There is no paper in tray or manua[...]

5. Appendix This chapter provides product specifications an d information conce rning applicable regulations. • Specifications 113 • Regulatory information 123 • Copyright 136[...]

113 5. Appendix Specifications 1 General specifications The specification values listed below ar e subject to change without no tice. See www.samsung.com for possible changes in information. Items Description Dimension a Width x Length x Height 401 x 362 x 367 mm (15.8 x 14.2 x 14.4inches) Weight a Machine with consumables • M2670 series: 10.8kg [...]

Specifications 114 5. Appendix Humidity Operation 20 to 80% RH Storage (packed) 10 to 90% RH Power rating c 110 volt models AC 110 - 127 V 220 volt models AC 220 - 240 V Power consumptio n Average operating mode Less than 400 W Ready mode Less than 50 W Power save mode d • M287xFW: Less than 1.6 W (Wi-Fi Direct on : less than 2.4 W) • M267xN/M2[...]

Specifications 115 5. Appendix 2 Print media specifications Type Size Dimensions Print media weight/Capacity a Tray Manual feeder b Plain paper Letter 216 x 279 mm (8.5 x 11 inches) 60 to 163 g/m 2 (16 to 43 lbs bond) • 250 sheets of 80 g/m 2 (21 lbs bond) 60 to 220 g/m 2 (16 to 59 lbs bond) • 1 sheet of 80 g/m 2 (21 lbs bond) Legal 216 x 356 m[...]

Specifications 116 5. Appendix Envelope Envelope Monarch 98 x 191 mm (3.87 x 7.5 inches) Not available in tray 60 to 220 g/m 2 (16 to 59 lbs bond) Envelope No. 10 105 x 241 mm (4.12 x 9.5 inches) Envelope DL 110 x 220 mm (4.33 x 8.66 inches) Envelope C5 162 x 229 mm (6.38 x 9.02 inches) Envelope C6 114 x 162 mm (4.49 x 6.38 inches) Thick paper Refe[...]

Specifications 117 5. Appendix Card stock Letter, Legal, US Folio, A4, JIS B5, ISO B5, Executive, A5, Postcard 4x6 Refer to the Plain paper section 121 to 163 g /m 2 (32 to 43 lbs bond) 121 to 163 g/m 2 (32 to 43 lbs bond) Bond paper Refer to the Plain paper section Refer to the Plain paper section 106 to 120 g /m 2 (28 to 32 lbs bond) 106 to 120 g[...]

Specifications 118 5. Appendix 3 System requirements Microsoft® Windows® Operating system Requirement (recommended) CPU RAM free HDD space Windows® XP Intel® Pentium® III 933 MHz (Pentium IV 1 GHz) 128 MB (256 MB) 1.5 GB Windows Server® 2003 Intel® Pentium® III 933 MHz (Pentium IV 1 GHz) 128 MB (512 MB) 1.25 GB to 2 GB Windows Server® 2008[...]

Specifications 119 5. Appendix • Internet Explorer 6.0 or higher is the minimu m requirement for all Windows operating systems. • Users who have administrator rights can install the software. • Windows Terminal Services is compatible with your machine. Mac Operating system Requirements (Recommended) CPU RAM Free HDD space Mac OS X 10.5 • In[...]

Specifications 120 5. Appendix Linux Unix Items Requirements Operating system RedHat ® Enterprise Linux WS 4, 5, 6 (32/ 64 bit) Fedora 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15 (32/ 64 bit) OpenSuSE ® 10.2, 10.3, 11.0, 11.1, 11. 2, 11.3, 11.4 (32/ 64 bit) Mandriva 2007, 2008, 2009, 2009.1, 2010 (32/64 bit) Ubuntu 6.06, 6.10, 7.0 4, 7.10, 8.04, 8.10, [...]

Specifications 121 5. Appendix 4 Network environment Network and wireless models only (see "Features by models" on page 6). You need to set up the network protocols on the machine to use it as your network machine. The following table shows the networ k environments supported by the machine. Free HDD space Up to 100 MB Items Specificatio [...]

Specifications 122 5. Appendix Network protocols •T C P / I P v 4 • DHCP, BOOTP • DNS, WINS, Bonjour, SLP, UPnP • Standard TCP/IP Printing (RAW), LPR, IPP, WSD • SNMPv 1/2/3, HTTP, IPSec • TCP/IPv6 (DHCP, DNS, RAW, LPR, SNMPv 1/2/3, HTTP, IPSec) Wireless security • Authentication: Open System, Shared Ke y, WPA Personal, WPA2 Personal [...]

123 5. Appendix Regulatory information This machine is designed for a normal work environment and certified with several regulatory statements. 5 Laser safety statement The printer is certified in the U.S. to conform to the requ irements of DHHS 21 CFR, chapter 1 Subchapter J for Class I(1) laser products, and elsewhere is certified as a Class I la[...]

Regulatory information 124 5. Appendix 7 Power saver 8 Recycling 9 China only This printer contains advanced energy conservation technology that reduces power consumption when it is not in active use. When the printer does not receive data for an extended period of time, power consumption is automatically lowered. ENERGY STAR and the ENERGY STAR ma[...]

Regulatory information 125 5. Appendix 10 Correct disposal of this pro duct (Waste electrical & electronic equipment) (Applicable in countries with separate collection systems) (The United States of America only) Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website: www.samsung.com[...]

Regulatory information 126 5. Appendix 12 State of California Proposition 65 Warning (USA only) 13 Taiwan only 14 Radio frequency emissions FCC information to the user This device complies with Part 15 of the F CC Rules. Operation is subject to the following two conditions: • This device may not cause harmful interference, and • This device mus[...]

Regulatory information 127 5. Appendix • Consult the dealer or experience d radio TV technician for help. Change or modifications not expressly approved by the manufacturer responsible for compliance could void the user's authority to operate the equipment. Canadian radio interference regulations This digital apparatus does not exceed the Cl[...]

Regulatory information 128 5. Appendix Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact manufacturer for service. FCC Statement for Wireless LAN use: While installing and operating this transmitter and antenna combination the radio frequency ex[...]

Regulatory information 129 5. Appendix The Ringer Equivalence Numb er (REN) is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination of an interface may consist of any combin ation of devices sub ject only to the requirement that the sum of the RENs of all the devices not ex ceed five. / L?[...]

Regulatory information 130 5. Appendix The equipment complies wi th Part 68 of the FCC rules and the requirements adopted by the ACTA. On the rear of th is equipment is a label that contains, among other information, a product iden tifier in the form at US:AAAEQ##TXXXX. If requested, this number must be pr ovided to the telephone company. FCC Regul[...]

Regulatory information 131 5. Appendix The 13 amp plug is the most widely used in the UK and should be suitable. However, some buildings (main ly old ones) do not have normal 13 amp plug sockets. You need to buy a suitable plug adaptor. Do not remove the moulded plug. If you cut off the moulded plug, get rid of it straight away. You cannot rewire t[...]

Regulatory information 132 5. Appendix March 9, 1999: Council Directive 1999/5 /EC on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity. A full declaration , defining the relevant Directives and referenced standards can be obtain ed from your Samsung Electronics Co., Ltd. representative. EC Cer[...]

Regulatory information 133 5. Appendix 25 Israel only 26 Regulatory compliance statements Wireless guidance Low power, Radio LAN devic es (radio frequency (RF) wireless communication devices), operating in th e 2.4 GHz/5 GHz Band, may be present (embedded) in your printer system. The following sec tion is a general overview of considerations while [...]

Regulatory information 134 5. Appendix In environments where the risk of interference to other devices or services is harmful or perceived as ha r mful, the option to use a wireless device may be restricted or eliminated. Airports, Hospitals, and Oxygen or flammable gas laden atmospheres are limited examples where use of wireless devices may be res[...]

Regulatory information 135 5. Appendix 27 China only[...]

136 5. Appendix Copyright © 2013 Samsung Electronics Co ., Ltd. All rights reserved. This user’s guide is provided fo r information purposes only. All information includ ed herein is subject to change without notic e. Samsung Electronics is not respon sible for any direct or indirect damages, arisin g from or related to use of this user’s guid[...]

ADVANCED User’s Guide ADVANCED User’s Guide This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be availabl e depending on models or countries. BASIC This guide provides informatio n concerning installation, basic operation and troubleshootin[...]

1 ADVANCED 1 . Software Installation Installation for Mac 4 Reinstallation for Mac 5 Installation for Linux 6 Reinstallation for Linux 7 2 . Using a Network-Connected Machine Useful network programs 9 Wired network setup 10 Installing driver over the network 13 IPv6 configuration 22 Wireless network setup 25 Samsung MobilePrint 57 AirPrint 58 Googl[...]

2 ADVANCED Using Samsung Printer Status 130 Using Samsung Printer Experience 132 Using the Linux Unified Driver Configurator 138 6 . Troubleshooting Paper feeding problems 143 Power and cable connecting problems 144 Printing problems 145 Printing quality problems 149 Copying problems 157 Scanning problems 158 Faxing problems 160 Operating system pr[...]

1. Software Installation This chapter provides instructions for installing ess ential and help ful softwar e for use in an en vironment where the machine is connected via a cable. A loca lly connected machine is a machine dire ctly attached to your computer using the cable. If your machine is attached to a ne twork, skip the following steps be low [...]

4 1. Software Installation Installation for Mac 1 Make sure that the machine is connected to your computer and powered on. 2 Insert the supplied software CD into your CD-ROM drive. 3 Double-click the CD-ROM icon that appears on your Mac desktop. • For Mac OS X 10.8, double-clic k the CD-ROM that appears on Finder . 4 Double-click the MAC_Installe[...]

5 1. Software Installation Reinstallation for Mac If the printer driver does not work properly, uninstall the driver and reinstall it. 1 Open the Applications folder > Samsung > Printer Software Uninstalle r . 2 To uninstall printer software, click Continue . 3 Check the program you wa nt to delete and click Uninstall . 4 Enter the password a[...]

6 1. Software Installation Installation for Linux You need to download Linux software pa ckages from the Sa msung website to install the printer software (http:// www.samsung.com > find your product > Support or Downloads). 1 Installing the Unified Linux Driver 1 Make sure that the machine is connected to your computer and powered on. 2 When [...]

7 1. Software Installation Reinstallation for Linux If the printer driver does not work properly, uninstall the driver and reinstall it. 1 Make sure that the machine is connected to your computer and powered on. 2 When the Administrator Login window appears, type “root” in the Login field and enter the system password. You must log in as a supe[...]

2. Using a Network- Connected Machine This chapter gives you step-by-st ep instructions for setting up a net work connec ted mach ine and software. • Useful network programs 9 • Wired network setup 10 • Installing driver over the network 13 • IPv6 configuration 22 • Wireless network setup 25 • Samsung MobilePrint 57 • AirPrint 58 • [...]

9 2. Using a Networ k-Connected Machine Useful network programs There are several prog rams available to setup the network sett ings easily in a network environment. For the network administrator especially, managing several machines on the network is possible. • Before using the programs below, set the IP address first. • Some features and opt[...]

10 2. Using a Networ k-Connected Machine Wired network setup 4 Printing a network configuration report You can print Network Configuration Report from the machine’s control panel that will show the current machine’s network settings. Th is will help you to set up a network. • Accessing menus may differ from model to model (see "Accessing[...]

Wired network setup 11 2. Using a Networ k-Connected Machine 3 Connect your machine to the network with a network cable. 4 Turn on the machine. 5 From the Windows Start menu, select All Programs > Samsung Printers > SetIP > SetIP . 6 Click the icon in the SetIP window to open the TCP/IP configuration window. 7 Enter the machine’s new inf[...]

Wired network setup 12 2. Using a Networ k-Connected Machine 9 Enter the password and click OK . 10 Select Network connection on the Printer Connection Type and click Set IP Address button. 11 Click the icon in the SetIP window to open the TCP/IP configuration window. 12 Enter the machine’s new information into the configuration window. In a corp[...]

13 2. Using a Networ k-Connected Machine Installing driver over the network • Some features and optional goods may not be available depending on model or country (see "Feature s by models" on page 6). • This feature is not available for th e machine that does not support the network interface (see "Rear view" on page 20). ?[...]

Installing driver over the network 14 2. Using a Networ k-Connected Machine 6 Windows 1 Make sure that the machine is conne cted to the netwo rk and powered on. Also, your machine’s IP address sh ould have been set (see "Setting IP address" on page 1 0). 2 Insert the supplied software CD into your CD-ROM drive. If the installation windo[...]

Installing driver over the network 15 2. Using a Networ k-Connected Machine From the Windows 8 Start Screen • Samsung Printer Experience app can only be used in the Start screen when V4 driver is installed. The V4 driver is automatically downloaded from the Windows Update if your computer is connected to the Internet. If not, you can manually dow[...]

Installing driver over the network 16 2. Using a Networ k-Connected Machine Command- line Definit ion Description /s or /S Starts silent installation . Installs machine drivers without prompting any UIs or user intervention. /p”<port name>” or /P”<port name>” Specifies printer port. Network Port will be created by use of Standar[...]

Installing driver over the network 17 2. Using a Networ k-Connected Machine 7 Mac 1 Make sure that the machine is conne cted to your n etwork and powered on. 2 Insert the supplied software CD into your CD-ROM drive. 3 Double-click the CD-ROM icon that appears on your Mac desktop. • For Mac OS X 10.8, double-cli ck the CD-ROM that ap pears on Find[...]

Installing driver over the network 18 2. Using a Networ k-Connected Machine 9 Enter the password and click OK . 10 Select Network connection on the Printer Connection Type and click Continue . 11 Click Add Printer button to select your printer and add it to your printer list. 12 Click IP and select HP Jetdirect - Socket in Protocol . 13 Enter the m[...]

Installing driver over the network 19 2. Using a Networ k-Connected Machine Add a network printer 1 Double-click the Unified Driver Configurator . 2 Click Add Printer. 3 Th e Add printer wizard window opens. Click Next . 4 Select Network printer and click the Search button. 5 The printer’s IP address and mod el name appears on list field. 6 Selec[...]

Installing driver over the network 20 2. Using a Networ k-Connected Machine 6 Run the install script. “ ./install –i ” install is the installer script file which is used to insta ll or uninstall the UNIX Printer Driver package. Use “ chmod 755 install ” command to give the permission to the installer script. 7 Execute the “ . /install ?[...]

Installing driver over the network 21 2. Using a Networ k-Connected Machine 4 Specify any printer description in the Description field. This is optional. 5 Specify the printer location in the Location fi eld. 6 Type the IP addre ss or DNS name of the printer in the Device textbox for network-connected printer s. On IBM AIX wit h jetdirect Queue typ[...]

22 2. Using a Networ k-Connected Machine IPv6 configuration IPv6 is supported properly only in Windows Vi sta or higher. • Some features and optional goods may not be available depending on model or country (see "Featu res by models" on page 6 or "Menu overview" on page 30). • If the IPv6 network seems to n ot be working, se[...]

IPv6 configuration 23 2. Using a Networ k-Connected Machine • Accessing menus may differ from model to model (see "Accessing the menu" on page 30). • It may be necessary to press OK to navigate to lower-level menus for some models. 1 Select ( Menu ) > Network > TCP/IP (IPv6) > DHCPv6 Config on the control panel. 2 Press OK to[...]

IPv6 configuration 24 2. Using a Networ k-Connected Machine • You can also set the DHCPv6. • To manually set the IPv6 address: Check the Manual Address check box. Then, the Address/Prefix text box is activated. Enter the rest of the address (e.g.,:3FFE:10:88:194:: AAAA . “A” is the hexadecimal 0 through 9, A through F). IPv6 address configu[...]

25 2. Using a Networ k-Connected Machine Wireless network setup • Make sure your machine supports wireless networking. Wi reless networking may not be available depending on the model (see "Features by models" on page 6). • If the IPv6 network seems to not be working, set all the network settings to the factory defaults and try again [...]

Wireless network setup 26 2. Using a Networ k-Connected Machine 13 Introducing wireless set up methods You can set wireless settings ei ther from the machine or th e computer. Choose the setting method from the below table. Some wireless network installation types may not be available depending on the model or country.[...]

Wireless network setup 27 2. Using a Networ k-Connected Machine Set up method Connecting method Description & Reference With Access Point From the computer Windows user, see "Access point via USB cable" on page 32. Windows user, see "Access point without a USB cable (recommended)" on page 35. • Mac user, see "Access p[...]

Wireless network setup 28 2. Using a Networ k-Connected Machine • If problems occur during wireless set up or driver installation, refer to the tr oubleshooting chapter (see "Troubleshooting fo r wireless network" on page 53). • It is strongly recommended that you set the password on Access Points. If you do not set the pa ssword on A[...]

Wireless network setup 29 2. Using a Networ k-Connected Machine 14 Using the WPS button If your machine and an ac cess point (or wireless rou ter) support Wi-Fi Protected Setup™ (WPS), you can ea sily configure the wir eless network settings by pressing the (WPS) button on the control panel without a computer. • If you want to use the wireless [...]

Wireless network setup 30 2. Using a Networ k-Connected Machine Machines with a display screen Connecting in PBC mode 1 Select ( Menu ) > Network > Wireless > WPS Setting > PBC on the control panel. Or press and hold the (WPS) butt on on the control panel for more than 2 seconds. The machine starts waiting for up to two minutes until yo[...]

Wireless network setup 31 2. Using a Networ k-Connected Machine In the following cases, the machin e automatically re-connects to the wireless network: • The machine is turned off and on again. • The access point (or wireless router) is turned off and on again. Canceling the connection process To cancel the wireless network connection when the [...]

Wireless network setup 32 2. Using a Networ k-Connected Machine 1 Select ( Menu ) > Network > Wireless > WLAN Settings on the control panel. 2 Press the OK to select the setup method you want. • Wizard (recommended) : In this mode, the setup is automatic. The machine will display a list of avai lable networks from which to choose. After [...]

Wireless network setup 33 2. Using a Networ k-Connected Machine 3 Insert the supplied software CD into your CD-ROM drive. If the installation window does not appear, click Start > All programs > Accessories > Run . X: Setup.exe replacing “X” with the letter , which represents your CD- ROM drive and click OK . • For Windows 8, If the[...]

Wireless network setup 34 2. Using a Networ k-Connected Machine If your computer is wireless network enabled PC running Windows 7 or higher, wireless network installation proceeds au tomatically. Go to step 10. 7 After searching, the window shows th e wireless network devices. Select the name (SSID) of the access p oint you want to use and click Ne[...]

Wireless network setup 35 2. Using a Networ k-Connected Machine 8 If your printer supports Wi-Fi Direct and this fu nction is disabled, its corresponding screen will appear. Click OK and Next . • Wi-Fi Direct option appears on the screen only if your printer supports this feature. • Can start to build Wi-Fi Direct by using Samsung Easy Printer [...]

Wireless network setup 36 2. Using a Networ k-Connected Machine Creating the infrastructure network 1 Turn on your computer, ac cess point, and machine. 2 Insert the supplied software CD into your CD-ROM drive. If the installation window does not appear, click Start > All programs > Accessories > Run . X: Setup.exe replacing “X” with [...]

Wireless network setup 37 2. Using a Networ k-Connected Machine 5 If Select the Wirele ss Setup Method screen appears, select Using a direct wireless connection and click Next . Even if your computer is running Win dows 7 or hight, you cannot use this feature if your PC does not suppo rt wireless network . Set the wireless network using a USB cable[...]

Wireless network setup 38 2. Using a Networ k-Connected Machine Ad hoc via USB cable If you do not have an access point (AP), yo u may still connect the machine wirelessly to your computer by setting up an ad-h oc wireless network by following the si mple steps below. Items to prepare • Network-connected computer • Software CD that was pr ovide[...]

Wireless network setup 39 2. Using a Networ k-Connected Machine Creating the ad hoc network in Windows 1 Turn on your computer and the wireless network machine. 2 Insert the supplied software CD into your CD-ROM drive. If the installation window does not appear, click Start > All programs > Accessories > Run . X: Setup.exe replacing “X?[...]

Wireless network setup 40 2. Using a Networ k-Connected Machine • Encryption: Select the encryption (None, WEP64, WEP128). • Network Password: Enter the encryption network password value. • Confirm Network Password: Confirm the encryption network password value. • WEP Key Index: If you are using WEP Encryption, select the appropriate WEP Ke[...]

Wireless network setup 41 2. Using a Networ k-Connected Machine 7 Th e Wireless Network Setting Complete window appears. Click Next . 8 When the wireless network settings are completed, disconnect the USB cable between the computer and machine. Click Next . 9 Select the components to be installed. 10 After selecting the components, you can also cha[...]

Wireless network setup 42 2. Using a Networ k-Connected Machine 10 Select Wireless connection on the Printer Connection Type and click Continue . 11 If Wireless Settings screen appears, select Using a USB cable and click Next . If the screen does not appear, go to step 15. 12 After searching, the window shows the wireless network devices. Select th[...]

Wireless network setup 43 2. Using a Networ k-Connected Machine • Authentication: Select an authentication type. Open System: Authentication is not used, and encryption may or may not be used, depending on the need for data security. Shared Key: Authentication is used. A device that has a proper WEP key can access the network. WPA Personal or WPA[...]

Wireless network setup 44 2. Using a Networ k-Connected Machine Access point without a USB cable (recommended) Items to prepare • WiFi-enabled Mac running Mac OS 10 .7 or higher and an access point (router) • Software CD that was pr ovided with your machine • A machine installed with a wireless network interface 1 Make sure that the machine i[...]

Wireless network setup 45 2. Using a Networ k-Connected Machine 11 If Wireless Settings screen appears, select Using a direct wireless connection and click Next . If the screen does not appear, go to step 1 3. If below screen appears, press the (WPS) button from the control panel within 2 minutes. 12 When the wireless network set up is completed, c[...]

Wireless network setup 46 2. Using a Networ k-Connected Machine Ad hoc via USB cable If you do not have an access point (AP), yo u may still connect the machine wirelessly to your computer by setting up an ad hoc wireless network by following these simple directions. Items to prepare • Network-connected computer • Software CD that was pr ovided[...]

Wireless network setup 47 2. Using a Networ k-Connected Machine • Enter the wireless Network Name: Enter the SSID name (SSID is case- sensitive). • Operation Mode: Select ad hoc. • Channel: Select the channel ( Auto Se tting or 2412 MHz to 2467 MHz). • Authentication: Select an authentication type. Open System: Authentication is not used, a[...]

Wireless network setup 48 2. Using a Networ k-Connected Machine 13 When the window that tells you that the network cable connection is confirmed appears, disconnect the network cable and click Next .. If the network cable is connected , it may have trou ble finding the machine when configuring the wireless network. 14 The wireless network conne cts[...]

Wireless network setup 49 2. Using a Networ k-Connected Machine IP setting using SetIP Program (Windows) This program is used to manually set the network IP address of your machine using its MAC address to communicate with the mach ine. The MAC address is the hardware serial number of the netw ork interface and can be found in the Network Configura[...]

Wireless network setup 50 2. Using a Networ k-Connected Machine 7 Select the one Network Name(SSID) in the list. • SSID : SSID (Service Set Id entifier) is a name that identifies a wireless network, access points, and wireless devices attempting to connect to a specific wireless n etwork must use the same SSID. The SSID is case sensitive. • Ope[...]

Wireless network setup 51 2. Using a Networ k-Connected Machine 4 Type in the ID and Password , then click Login . We recommend you to change the default passwo rd for security reasons. • ID: admin • Password: sec00000 5 When the SyncThru™ Web Service window opens, click Network Settings . 6 Click Wireless > Custom . You can also turn the [...]

Wireless network setup 52 2. Using a Networ k-Connected Machine ▪ Device Name : Enter the printer’s name for searching for your printer on a wireless network. By default, the device name is the model name. ▪ IP Address : Enter the IP address of the printer. This IP address is used only for the local network and not for the infrastructure wire[...]

Wireless network setup 53 2. Using a Networ k-Connected Machine • When you have found the printer you want to connect to from your mobile device, select the printer and th e printer's LED will blink. Press the WPS button on the printer and it will be connected to your mobile device. • If your mobile device does not support Wi-Fi Direct, yo[...]

Wireless network setup 54 2. Using a Networ k-Connected Machine Connecting Failure - Invalid Security • Security is not configured correctly. Check the configured security on your access point and machine. Connecting Failure - Ge neral Connection Error • Your computer is not receiving a sign al from your machine. Check the USB cable and your ma[...]

Wireless network setup 55 2. Using a Networ k-Connected Machine - For a Static network environment The machine uses the static address when the computer is configured to static address. For example, If the computer’s network in formation is as shown below: ▪ IP address: 169.254.133.42 ▪ Subnet Mask: 255.255.0.0 Then the machine’s network in[...]

Wireless network setup 56 2. Using a Networ k-Connected Machine • Check the wireless environment. You might not be able to connect to the network in the infrastructure enviro nment where you need to type in a user's information before connecting to the access point (or wireless router). • This machine only supports IEEE 802. 11 b/g/n and W[...]

57 2. Using a Networ k-Connected Machine Samsung MobilePrint 22 What is Samsung MobilePrint? Samsung MobilePrint is a free application that enables users to print photos, documents, and web pages directly from your smartphone or tablet. Samsung MobilePrint is not only compat ible with your Android and iOS smart phones but also with your iPod Touch [...]

58 2. Using a Networ k-Connected Machine AirPrint 26 Setting up AirPrint Bonjour(mDNS) and IPP protocols are re quired on your machine to use the AirPrint feature. You can enable the AirPrint feature by one of the following methods. 1 Check whether the machine is connected to the network. 2 Start a web browser such as Internet Explorer, Safa ri, or[...]

AirPrint 59 2. Using a Networ k-Connected Machine Cancelling print job : To cancel the printing job or view the print summary, click the print center icon ( ) in multitasking area. You can click cancel in the print center.[...]

60 2. Using a Networ k-Connected Machine Google Cloud Print™ Google Cloud Print™ is a ser vice that allows you to prin t to a printer using your smart phone, tablet , or any other web-connected devices. Just register your Google account with the printer, and you are read y to use the Google Cloud Print™ service. You can print your doc ument o[...]

Google Cloud Print™ 61 2. Using a Networ k-Connected Machine 10 Click Finish printer registration . 11 Click Manage your printers . Now your printer is registered with Google Clou d Print™ service. Google Cloud Print™-ready devic es will appear in the list. 29 Printing with Google Cloud Print™ The printing procedure vari es depending on the[...]

Google Cloud Print™ 62 2. Using a Networ k-Connected Machine 5 Select Print with Google Cloud Print . 6 Click the Pr int button.[...]

3. Useful Setting Menus This chapter explains how to browse the curren t status of your machine, and the m ethod of setting for advan ced machine setup. • Before you begin reading a chapter 64 •P r i n t m e n u 6 5 •C o p y m e n u 6 7 •F a x m e n u 7 0 • System setup 73[...]

64 3. Useful Setting Menus Before you begin reading a chapter This chapter explains all the features available for this series' models to help users easily un derstand the features. You can check the features available for each model in the Basic Guide (see "Menu overview" on page 30). The following are tips for using this chap ter ?[...]

65 3. Useful Setting Menus Print menu Some menus may not appear in the display depending on options or models. If so, it is not appli cable to your machine (see "Menu overvie w" on page 30). To change the menu options: • Press ( Menu ) > Print Setup on the control panel. Item Description Orientat ion Selects the direction in which in[...]

Print menu 66 3. Useful Setting Menus Emulation Sets the emulatio n type and option. a. M287xND/M287xFD/M2 87xFW/M287xHN only. Item Description[...]

67 3. Useful Setting Menus Copy menu 1 Copy feature Some menus may not appear in the display depending on options or models. If so, it is not appli cable to your machine (see "Menu overvie w" on page 30). To change the menu options: • Press (copy) > ( Menu ) > Copy Feature on the control panel. Item Description Original Size Sets [...]

Copy menu 68 3. Useful Setting Menus Collation Set the machine to sort the co py job. For example, if you make 2 copies of a 3 page original, one complete 3 page document will print followed by a second complete document. • On: Prints output in sets to match the sequence of originals. • Off: Prints output sorted into stacks of individual pages.[...]

Copy menu 69 3. Useful Setting Menus 2 Copy Setup Some menus may not appear in the display depending on options or models. If so, it is not appli cable to your machine (see "Menu overvie w" on page 30). To change the menu options: Press (copy) > ( Menu ) > Copy Setup on the control panel. Item Description Change Default Resets the v[...]

70 3. Useful Setting Menus Fax menu 3 Fax Feature • Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 30). • Some features and optional goods may not be available depending on model or country (see "Feature s by models" on page 6)[...]

Fax menu 71 3. Useful Setting Menus 4 Sending setup Some menus may not appear in the display depending on options or models. If so, it is not appli cable to your machine (see "Menu overvie w" on page 30). To change the menu options: • Press (fax) > ( Menu ) > Fax Setup > Sending on the control panel. Secure Receive Stores the r[...]

Fax menu 72 3. Useful Setting Menus 5 Receiving setup Some menus may not appear in the display depending on options or models. If so, it is not appli cable to your machine (see "Menu overvie w" on page 30). To change the menu options: • Press (fax) > ( Menu ) > Fax Setup > Receiving on the control panel. Item Description Receiv[...]

73 3. Useful Setting Menus System setup 6 Machine setup Some menus may not appear in the display depending on options or models. If so, it is not appli cable to your machine (see "Menu overvie w" on page 30). To change the menu options: • Press ( Menu ) > System Setup > Machine Setup on the control panel. Item Description Machine [...]

System setup 74 3. Useful Setting Menus Wakeup Event You can set the condition to wake up from power-save mode. • On: The machine wake up from the power save mode on the following cases: - Pressing any button - Opening or closing the paper tray - Inserting paper in the document feeder • Off : The machine wake up from the power save mode only wh[...]

System setup 75 3. Useful Setting Menus 7 Paper setup Some menus may not appear in the display depending on options or models. If so, it is not appli cable to your machine (see "Menu overvie w" on page 30). To change the menu options: • Press ( Menu ) > System Setup > Paper Setup on the control panel. 8 Sound / Volume Some menus m[...]

System setup 76 3. Useful Setting Menus To change the menu options: • Press ( Menu ) > System Setup > Sound/Volume on the control panel. 9 Report Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 30). To change the menu options: • Pre[...]

System setup 77 3. Useful Setting Menus 10 Maintenance Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 30). To change the menu options: • Press ( Menu ) > System Setup > Maintenance on the control panel. Usage Counter Prints a usage p[...]

System setup 78 3. Useful Setting Menus 11 Network setup Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine (see "Menu overview" on page 30). • Press ( Menu )> Network on the control panel, ImgU.Low Alert Allows you to set the alarm fo r when the imaging unit is low. M[...]

System setup 79 3. Useful Setting Menus Protocol Mgr. You can activate or deactivate the following protocols. • Net. Activate: : You can set whether to use Ethernet on or off. • Http Activate: You can sets whether to use SyncThru™ Web Service or not. • WINS: You can configure the WINS server. WINS(Windows Internet Name Service) is used in t[...]

4. Special Features This chapter explains special copying, sca nning, faxing, and printing features. • Altitude adjustment 81 • Entering various characters 82 • Setting up the fax address book 84 • Printing features 87 • Scan features 101 • Fax features 109 • The procedures in this chapter are mainly based on Windows 7. • It may be [...]

81 4. Special Features Altitude adjustment Print quality is affe cted by atmospheric pressure, which is determined by the height of the machine above sea level. The following information will guide you on how to set your machine for the best print quality. Before you set the altitude value, d etermine the altitude where you are. 1 High 4 2 High 3 3[...]

82 4. Special Features Entering various characters As you perform various task s, you may need to ente r names and numbers. For example, when you set up your machine, you enter your name or your company’s name, and the fa x number. When you stor e fax numbers or email addresses in memory, you may also enter the corresponding names. 1 Entering alp[...]

Entering various characters 83 4. Special Features 6 M N O m n o 6 7P Q R S p q r s 7 8 T U V t u v 8 9W X Y Z w x y z 9 0& + - , 0 ** (These symbols are available when yo u type for network authentication.) ## (These symbols are available when yo u type for network authentication.) Key Assigned numbers, letters, or characters[...]

84 4. Special Features Setting up the fax address book You can set up speed number with the fax numbers you use frequently via SyncThru™ Web Service and then easi ly and quickly enter fax numbers by entering the location numbers a ssigned to them in address book. 3 Registering a speed dial number 1 Select (fax) > ( Address Book ) > New &[...]

Setting up the fax address book 85 4. Special Features 5 Press ( Stop/Clear ) to return to ready mode. 6 Registering a group dial number 1 Select (fax) > ( Address Book ) > New & Edit > Group Dial on the control panel. 2 Enter a group dial number and press OK . If an entry is already stored in the number you choose, the display shows t[...]

Setting up the fax address book 86 4. Special Features 1 Select ct (fax) > ( Address Book ) > Search & Dial > Speed Dial or Group Dial on the control panel. 2 Enter All or ID and press OK . 3 Press the name and number or the ke ypad button labeled with the letter you want to search. For example, if you wa nt to find the name “MOBILE,[...]

87 4. Special Features Printing features • For basic printing features, refer to the Basic Guide (see "Basic printing" on page 51). • This feature may not be available depending on model or optional goods (see "Features by models" on page 6). 10 Changing the default print settings 1 Click the Windows Start menu. • For Wind[...]

Printing features 88 4. Special Features 3 Select your machine. 4 Right-click your machine and select Se t as Default Printer . For Windows 7 or Win dows Server 2008 R2, if Set as default printer has a ► , you can select other printer driver s connected to the selected printer. 12 Using advanced print features XPS printer driver : used to print X[...]

Printing features 89 4. Special Features Understanding special printer features You can use advanced printing fea tures when using your machine. To take advantage of the pr inter features provided by your printer driver, click Properties or Preferences in the application’s Print window to change the print settings. The machine name, that appears [...]

Printing features 90 4. Special Features Booklet Printing ab Pr i nt s y o ur do cu m en t o n bo th s id es o f a sh e et of pa p er an d ar ra n g es the pages so that the paper can be folded in half after pri nting to produce a booklet. • If you want to make a booklet, you need to print on Le tter, Legal, A4, US Folio, or Oficio sized print me[...]

Printing features 91 4. Special Features • Double-sided Printing b • Double-sided Printing (Manual) a • Off: Disables this feature. • Long Edge: This option is the conventional layout used in bookbinding. • Short Edge: This option is the conventional layout used i n calendars. Paper Options Changes the size of a document to appear larger [...]

Printing features 92 4. Special Features Watermark (Editing a watermark) a To change the print settings from yo ur software appl ication, access Printing Preferences . b Click the Advanced tab, select Edit from the Watermark drop-down list. The Edit Watermarks window appears. c Select the watermark you want to edit from the Current Watermarks list [...]

Printing features 93 4. Special Features Overlay a (Creating a new page overlay) a To save the document as an overlay, access Printing Preferences . b Click the Advanced tab, an d select Edit from the Text drop-down list. Edit Overlay window appears. c In the Edit O verlay window, click Create . d In th e Save As window, type a name up to eight cha[...]

Printing features 94 4. Special Features 13 Using Direct Printing Utility • Direct Printing Utility may not be available depending on model or optional goods (see "Software" on page 6). • Available for Windows OS users only. What is Direct Printing Utility? Direct Printing Utility is a program that sends the PDF files directly to your[...]

Printing features 95 4. Special Features Using the right-click menu 1 Right-click on the PDF file to print and select Direct Printing . The Direct Printing Utilit y window appears with th e PDF file is ad ded. 2 Select the machine to use. 3 Customize the machine settings. 4 Click Print . The selected PDF file is sent to the machine. 14 Mac printing[...]

Printing features 96 4. Special Features Printing multiple pages on one sheet You can print more than one page on a single sh eet of paper. This feature provides a cost-effective way to print draft copies. 1 Open an application, and select Print f rom the File menu. 2 Select Layout from the drop-down li st under Orientation . In th e Pages per Shee[...]

Printing features 97 4. Special Features Using help Click the question mark on the bottom-left corner of the window and click on the topic you want to know about. A po p-up window appear s with information about that option's feature, wh ich is provided from the driver. 15 Linux printing Some features may not be available de pending on models [...]

Printing features 98 4. Special Features Printing files You can print text, imag e, pdf files on your ma chine using the standard CUPS directly from the comma nd line interface. The CUPS lp or lpr utility allows you to do that. You can print these files by using belo w command format. " lp -d <printer name> -o <option> <file nam[...]

Printing features 99 4. Special Features 16 Unix printing Some features may not be available de pending on models or options. It means that the features are not suppo rted (see "Features by models" on page 6). Proceeding the print job After installing the printer, choose any of the imag e, text, PS or HPGL files to print. 1 Execute “ pr[...]

Printing features 100 4. Special Features Automatic/manual duplex printing may not be available depending on models. You can alternatively use the lpr printing system or other applications for odd-even printing (s ee "Features by models" on page 6). • Multiple pages: Print several pages on on e side of the paper. • Page Border: Choose[...]

101 4. Special Features Scan features • For basic scanning features, refer to the Basic Guide (see "Basic scanning" on page 62). • This feature may not be available depending on model or optional goods (see "Features by models" on page 6). • The maximum resolution that can be achieved depends upon various factors, includin[...]

Scan features 102 4. Special Features 1 Open Samsung Easy Printer Manager (see "Using Samsung Easy Printer Manager" on page 127). 2 Select the appropriate machine from the Printer List . 3 Select Scan to PC Settings menu. 4 Select the option you want. • Scan Activation: Determines whether or not sc anning is enabled on the device. • P[...]

Scan features 103 4. Special Features • ID is the same ID as the registered scan ID for Samsung Easy Printer Manager > Switch to advanced mode > Scan to PC Settings . • Password is the 4 digit number registered password for Samsung Easy Printer Manager > Switch to advanced mode > Scan to PC Settings . 4 Select the option yo u want a[...]

Scan features 104 4. Special Features Scanning using the WSD feature 1 Make sure that the machine is connected to your computer and powered on. 2 Place a single document face down on the document glass, or load the documents face up into the document feeder (s ee Loading originals). 3 Select ( Scan ) > Scan to WSD on the control panel. If you se[...]

Scan features 105 4. Special Features 22 Scanning using the WIA driver Your machine supports the Windows Im age Acquisition (WIA) driver for scanning images. WIA is on e of the standard componen ts provided by Microsoft Windows 7 and works with digital came ras and scanners. Unlike the TWAIN driver, the WIA driver allows you to scan and easily adju[...]

Scan features 106 4. Special Features 23 Mac scanning Scanning from USB connected machine 1 Make sure that the machine is connected to your computer and powered on. 2 Place a single document face down on the document glass, or load the documents face up into th e document feeder (see "L oading originals" on page 48). 3 Start Applications [...]

Scan features 107 4. Special Features • If scanning does not operate in Im age Capture, update Mac OS to the latest version. • For more information, refer to the Image Capture ’s help. • You can also scan using TWAIN-compliant software, such as Adobe Photoshop. 24 Linux scanning Scanning 1 Make sure that the machine is connected to your com[...]

Scan features 108 4. Special Features 8 The document is sca nned and the image preview appears in the Preview Pane . 9 Drag the pointer to set the image area to be scanned in the Preview Pane . 10 Select the option you want. 11 Scan and save your scanned image. For later use, you can save as your scan settings and add it to the Job Type drop-down l[...]

109 4. Special Features Fax features • For basic faxing features, refer to the Basi c Guide (see "Basic faxing" on page 63). • M267xN/M287xND does no t support fax features. 25 Automatic redialing When the number you have dialed is busy or there is no answer when you send a fax, the machine automati cally redials the number. The redia[...]

Fax features 110 4. Special Features You can set your machine to print a co nfirmation report automa tically each time sending a fax is completed. Press (fax) > ( Menu ) > System Setup > Report > Fax Confirm. on the control panel. 28 Sending a fax in the computer This feature may not be available de pending on model or optional goods (s[...]

Fax features 111 4. Special Features 29 Delaying a fax transmission You can set your machine to send a fax at a later time when you will not be present. You cannot send a colo r fax using this feature. 1 Place a single document face down on the document glass, or load the documents face up into the document feeder. 2 Press (fax) on the control pane[...]

Fax features 112 4. Special Features Canceling a reserved fax job 1 Press (fax) > ( Menu ) > Fax Feature > Cancel Job on the control panel. 2 Select the fax job you want and press OK . 3 Press OK when Yes highlights. The selected fax is de leted from memory. 4 Press ( Stop/Clear ) to return to ready mode. 30 Sending a priority fax This fun[...]

Fax features 113 4. Special Features 1 Place a single document (see "Loa ding originals" on page 48). 2 Press (fax) > ( Menu ) > Fax Feature > Send Forward > Forward to Fax > On on the control panel. Forward options may not be available depending on model or optional goods (see "Variety feature" on page 9). 3 Ente[...]

Fax features 114 4. Special Features 33 Changing the receive modes 1 Press (fax) > ( Menu ) > Fax Setup > Receiving > Receive Mode on the control panel. 2 Select the option you want. • Fax: Answers an incoming fax call and immediately goes into the fax reception mode. • Tel: Receives a fax by pressing ( On Hook Dial ) and then ( Sta[...]

Fax features 115 4. Special Features • If you have set your machine to th is mode and your answering machine is switched off, or no answering machine is connected to EXT socket, your machine a utomatically goes in to Fax mode after a predefined number of rings. • If the answering machine has a user-selectable ring counter, set the machine to an[...]

Fax features 116 4. Special Features 38 Receiving in secure receiving mode This feature may not be available de pending on model or optional goods (see "Features by models" on page 6). You may need to prevent your receiv ed faxes from being accessed by unauthorized people. Turn on secure re ceiving mode, then all incoming faxes go into me[...]

Fax features 117 4. Special Features 3 Press OK . 4 Press ( Stop/Clear ) to return to ready mode. 40 Receiving faxes in memory Since your machine is a m ulti-tasking device, it can re ceive faxes wh ile you are making copies or printing. If you receive a fax while you are copying or printing, your machine stores incoming faxes in its memory. Then ,[...]

5. Useful Management Tools This chapter introduces manag ement tools provid ed to help you make full use of your machine. • Accessing management tools 119 • Easy Capture Manager 120 • Samsung AnyWeb Print 121 • Easy Eco Driver 122 • Using SyncThru™ Web Service 123 • Using Samsung Easy Document Creator 126 • Using Samsung Easy Printe[...]

119 5. Useful Management Tools Accessing management tools Samsung provides a variety of manage ment tools for Samsung printers. 1 Make sure that the machine is connect ed to your computer and powered on. 2 From the Start menu, select Programs or All Programs . • For Windows 8, from the Charms , select Search > Apps . 3 Find Samsung Printers . [...]

120 5. Useful Management Tools Easy Capture Manager • Available for Windows OS users only. • This feature may not be av ailable depending on mo de l or optional goods (see "Software" o n page 6). Capture your screen and launch Easy Capture Manager by simply pressing the Print Screen key. Now you can easily print your capt ured screen [...]

121 5. Useful Management Tools Samsung AnyWeb Print • This feature may not be av ailable depending on mo de l or optional goods (see "Software" o n page 6). • Available for Windows OS users only. This tool helps you screen-captur e, preview, scrap, and print Wi ndows Internet Explorer pages mor e easily, than when you use an ordinary [...]

122 5. Useful Management Tools Easy Eco Driver • This feature may not be av ailable depending on mo de l or optional goods (see "Software" o n page 6). • Available for Windows OS users only (see "Software" on page 6). With the Easy Eco Driver, you ca n apply Eco features to save paper and toner before prin ting. To use this [...]

123 5. Useful Management Tools Using SyncThru™ Web Service • Internet Explorer 6.0 or higher is the minimum requirement for SyncThru™ Web Service . • SyncThru™ Web Service explanation in this user’s guide may diffe r from your machine depending on its options or models. • Network model only (see "Software" on page 6). 1 Acce[...]

Using SyncThru™ Web Service 124 5. Useful Management Tools • Usage Counters: Shows the usage count by print types: simplex and duplex. • Current Settings: Shows the machine’s and network’s information. • Print information: Prints reports such as system related reports, e-mail address, and font reports. Settings tab This tab allows you t[...]

Using SyncThru™ Web Service 125 5. Useful Management Tools If you have not co nfigured outgoi ng server environment, go to Settings > Network Settings > Outgoing Mail Server(SMTP) to configure network environment before setting e-mail notification. 4 Select Enable check box to use the E-mail Notification . 5 Click Add button to add e-ma il [...]

126 5. Useful Management Tools Using Samsung Easy Document Creator Samsung Easy Document Creator is an appl ication to help use rs scan, compile, and save documents in m ultiple formats, inclu ding .epub format. These documents can be shared via social networking sites or fax. Whether you’re a student needing to organize research fr om the librar[...]

127 5. Useful Management Tools Using Samsung Easy Printer Manager • This feature may not be available depending on model or optional goods (see "Software" on page 6). • Available for Windows and Mac OS user s only (see "Software" on page 6). • For Windows, Internet Explorer 6.0 or higher is the minimum requirement for Sams[...]

Using Samsung Easy Printer Manager 128 5. Useful Management Tools Select the Help menu or click the button from the window and click on any option you want to know about. 6 Advanced settings user interface overview The advanced user in terface is intended to be used by the person responsible for managing the network and machines. 2 Printer informat[...]

Using Samsung Easy Printer Manager 129 5. Useful Management Tools Some menus may not appear in the display depending on options or models. I f so, i t is not a pplicab le to your machin e. Device Settings You can configure various machine setti ngs such as machine setup, paper, layout, emulation, network, and print information. Scan to PC Settings [...]

130 5. Useful Management Tools Using Samsung Printer Status The Samsung Printer Status is a program that monitors and informs you of the machine status. • The Samsung Printer Status window and its contents shown in this user’s guide may differ depending on the machine or operati ng system in use. • Check the operating system(s) that are compa[...]

Using Samsung Printer Status 131 5. Useful Management Tools 3 Order Supplies You can order replacement toner cartridge(s) from online. 4 User’s Guide You can view the online User’s Guide. This button opens the Troubleshooting Guide when an error oc curs. You can directly open the troubleshooting section in the user’s guide. 5 Close Close the [...]

132 5. Useful Management Tools Using Samsung Printer Experience Samsung Printer Experience is a Samsung applic ation that combines Samsung machine settings and machine ma nagement into one location. You can set device settings, or der supplies, open trou bleshooting guides, visit Samsung’s web site, and check conne cted machine information. This [...]

Using Samsung Printer Experience 133 5. Useful Management Tools 9 Printing from Windows 8 This section explains commo n printing tasks from the Start screen. Basic printing 1 Open the document to print. 2 From the Charms , select Devices . 3 Select your printer from the list 4 Select the printer settings, such as the number of copies and orientatio[...]

Using Samsung Printer Experience 134 5. Useful Management Tools 5 Click the Pr int button to start the print job. Cancelling a print job If the printing job is waiting in the prin t queue or print spooler, cancel the job as follows: • You can access this window by simp ly double-clicking the machine icon ( ) in the Windows task bar. • You can a[...]

Using Samsung Printer Experience 135 5. Useful Management Tools Basic tab Basic This option allows you to choose the basic printing settings such as copies, orientation, and document type. Eco settings This option allows you to choose mult iple pages per s ide to save media. Advanced tab Paper settings This option allows you to set the basic paper [...]

Using Samsung Printer Experience 136 5. Useful Management Tools Security tab Some features may not be available depending on the model or options. If this tab is not shown or disabled, it means that this features are not supported. Job Accounting This option allows you to prin t with the given permission. Confidential Printing This option is used f[...]

Using Samsung Printer Experience 137 5. Useful Management Tools 7 Click Scan ( )and save the image. • When you place the originals in the ADF (or DADF), Prescan ( ) is not available. • You can sk ip step 5, if th e Prescan opt ion is selecte d.[...]

138 5. Useful Management Tools Using the Linux Unified Driver Configurator The Unified Driver Configur ator is a tool primarily intended for configuring machine devices. You need to install Unified Linux Driv er to use Unified Driver Configurator (see "Installation for Linux" on page 6). After the driver is installed on your Linux system,[...]

Using the Linux Unified Driver Configurator 139 5. Useful Management Tools To use the on screen help, the Help or button from the window. 3 After changing the configurations, click Exit to close the Unified Driver Configurator . 12 Printers configuratio n Printers configuration has the two tabs: Printers and Classes . Printers tab View the current [...]

Using the Linux Unified Driver Configurator 140 5. Useful Management Tools The printer control buttons are, as follows: • Refresh: Renews the available machines list. • Add Printer: Allows you to add a new machine. • Remove Printer: Removes the selected machine. • Set as Default: Sets the current selected ma chine as a default machine. • [...]

Using the Linux Unified Driver Configurator 141 5. Useful Management Tools 13 Ports configuration In this window, you can view the list of available ports, check the status of each port and release a port that is stalled in a busy state when its owner has terminated the job for any reason. • Refresh: Renews the availa ble ports list. • Release [...]

6. Troubleshooting This chapter gives helpful in formation for what to do if you encounter an error. • Paper feeding problems 143 • Power and cable connecting problems 144 • Printing problems 145 • Printing quality problems 149 • Copying problems 157 • Scanning problems 158 • Faxing problems 160 • Operating system problems 162[...]

143 6. Troubleshooting Paper feeding problems Condition Suggested solutions Paper jams during printing. Clear the paper jam. Paper sticks together. • Check the maximum paper capacity of the tr ay. • Make sure that you are using the correct type of pap er. • Remove paper from the tray and flex or fan the paper. • Humid conditions may cause s[...]

144 6. Troubleshooting Power and cable connecting problems Click this link to open an an imation about solvi ng power problems. Condition Suggested solutions The machine is not receiving power, or the connection cable between the computer and the machine is not connected properly. • Connect the machine to the electricity supply first. If the mach[...]

145 6. Troubleshooting Printing problems Condition Possible cause Suggested solutions The machine does not print. The machine is not receiving power. Connect the machine to the electricity supply first. If the machine has a ( Power/ Wakeup ) button on the control, press it. The machine is not selected as the default machine. Select your machine as [...]

Printing problems 146 6. Troubleshooting The machine does not print. The machine may be configured incorrectly. Check the Printing Preferences to ensure that all of the print settings are correct. The printer driver may be incorrectly installe d. Uninstall and reinstall the machine’s driver. The machine is malfunctioning. C heck the display messa[...]

Printing problems 147 6. Troubleshooting The wrong printer driver was selected. Check the application’s printer selection menu to ensure that your machine is se lected. The software application is malfunctioning. T ry printing a job from another application. The operating system is malfunctioning. Exit Windows and reb oot the computer. Turn the m[...]

Printing problems 148 6. Troubleshooting The machine does not print special-sized paper, such as billing paper. Paper size and pape r size setting do not match. Set the correct paper size in the Custom in Paper tab in Printing Preferences (see "Opening printing preferences" on page 53). The printed billing pape r is curled. The paper type[...]

149 6. Troubleshooting Printing quality problems If the inside of the machine is dirty or paper has been loaded improperly, there might be a redu ction in print quality. See the table below to clear the problem. Condition Suggested solutions Light or faded print • If a vertical white streak or faded area appears on the page , the toner supply is [...]

Printing quality problems 150 6. Troubleshooting Toner specks • The paper may not meet specifications; for ex ample, the paper may be too moist or rough. • The transfer roller may be dirty. Cl ean the inside of your machine (see "Cleaning the machine" on page 83). • The paper path may need cleaning. Contact a service representative [...]

Printing quality problems 151 6. Troubleshooting Vertical lines If black vertical streaks appear on the page: • The surface (drum part) of the cartridge inside the machine has probably been scratched. Remove the cartridge and install a ne w one (see "Replacing the toner cartridge" on page 76 , "Replacing the imaging uni t" on [...]

Printing quality problems 152 6. Troubleshooting Vertical repetitive defects If marks repeatedly appear on the printe d side of the page at even intervals: • The toner cartridge may be damaged. If you still have the same problem, remove the toner cart ridge and, install a new one (see "Replacing the toner cartridge" on page 76). • Par[...]

Printing quality problems 153 6. Troubleshooting Misformed characters • If characters are improperly formed and producing hollow im ages, the paper stock may be too slick. Try different paper. Page skew • Ensure that the paper is loaded properly. • Check the paper type and quality. • Ensure that the guides are not too tigh t or too loose ag[...]

Printing quality problems 154 6. Troubleshooting Wrinkles or creases • Ensure that the paper is loaded properly. • Check the paper type and quality. • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. Back of printouts are dirty • Check for leaking toner. Clean the inside of th e machine (see "Cle[...]

Printing quality problems 155 6. Troubleshooting Loose toner • Clean the inside of the machine (see "Cleaning the machine" on page 83). • Check the paper type and quality. • Remove the toner cartridge and then, install a new one (see "Replacing the toner cartridge" on page 76). If the problem persists, the machine may requ[...]

Printing quality problems 156 6. Troubleshooting Curl If the printed paper is curled or pa per does not feed into the machine: • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. • Change the printer’s paper option and try again. Go to Printing Preferences , click the Paper tab, and set type to Thin (see[...]

157 6. Troubleshooting Copying problems Condition Suggested solutions Copies are too light or too dark. Adjust the darkness in copy feature to lighten or darken the backgrounds of copies (see "Chang ing the settings for ea ch copy" o n page 58). If the defect still appears after cleaning the machine. set the Copy Feature > Adjust Bkgd.[...]

158 6. Troubleshooting Scanning problems Condition Suggested solutions The scanner does not work. • Make sure that you place the original to be scanned face down on the scanner glass, or face up in the document feeder (see "Loading originals" on page 48). • There may not be enough available memory to hold the docum ent you want to sca[...]

Scanning problems 159 6. Troubleshooting Message appears on your computer screen: • Device can’t be set to the H/W mode you want. • Port is being used by another program. •P o r t i s d i s a b l e d . • Scanner is busy receiving or printing data. When the current job is com pleted, try again. • Invalid handl e. • Scanning has failed.[...]

160 6. Troubleshooting Faxing problems Condition Suggested solutions The machine i s not working, there is no display, or the buttons are not working. • Unplug the power cord and plug it in again. • Ensure that there is power being supplied to the electrical outlet. • Ensure that the power is turned on. No dial tone. • Check that the phone [...]

Faxing problems 161 6. Troubleshooting Some of the words on an incoming fax are stretched. The fax machine sending the fax had a temporary document jam. There are lines on the originals you sent. Check your scan unit for marks and clean it (see "Cleaning the scan unit" on page 88). The machine dials a number, but the connection with the o[...]

162 6. Troubleshooting Operating system problems 1 Common Windows problems Condition Suggested solutions “File in Use” message appears during installation. Exit all software applications. Remove all software from the st artup group, then restart Window s. Reinstall the printer driver. “General Protection Fault”, “Exception OE”, “Spool[...]

Operating system problems 163 6. Troubleshooting Refer to the Microsoft Windows User’s Guide that came with yo ur computer for further informat ion on Windows error messages. 2 Common Mac problems Refer to the Mac User’s Guide that came with your computer for further information on Mac error messages. Condition Suggested solutions The machine d[...]

Operating system problems 164 6. Troubleshooting 3 Common Linux problems Condition Suggested solutions The machine does not print. • Check if the printer driver is installed in your syst em. Open Unified Driver Conf igurator and switch to the Printers tab in the Printers configuration window to look at the list of available machines. Make sure th[...]

Operating system problems 165 6. Troubleshooting Refer to the Linux User’s Guide that came with your computer for further information on Linux error messages. The machine does not appear on the scanners list. • Ensure your machine is attached to your computer, connected properly via the USB port, and is turned on. • Ensure the scanner driver [...]

166 Contact SA MSUNG wor ldwide Contact SAMSUNG worldwide If you have any comments or questions regarding Sa msung products, contact the Samsung custom er care center. Country/Region Customer Care Center WebSite ANGOLA 91-726-7864 www.samsung.com ARGENTINA 0800-333-3733 www.samsung.com ARMENIA 0-800-05-555 www.samsung.com AUSTRALIA 1300 362 603 www[...]

Contact SAMSUNG worldwide 167 Contact SA MSUNG wor ldwide CYPRUS 8009 4000 only from landline (+30) 210 6897691 from mobile and land line www.samsung.com CZECH 800-SAMSUNG (800-726786) www.samsung.com DENMARK 70 70 19 70 www.samsung.com DOMINICA 1-800-751-2676 www.samsung.com/ latin (Spa nish) www.samsung.com/ latin_en (English) ECUADOR 1-800-10-72[...]

Contact SAMSUNG worldwide 168 Contact SA MSUNG wor ldwide HONG KONG (852) 3698-4698 www.samsung.com/hk (Chinese) www.samsung.com/ hk_en (English) HUNGARY 06-80-SAMSUNG (726-7864) www.samsung.com INDIA 1800 3000 8282 1800 266 8282 www.samsung.com/in INDONESIA 0800-112-8888 021-5699-7777 www.samsung.com/id IRAN 021-8255 www.samsung.com ITALIA 800-SAM[...]

Contact SAMSUNG worldwide 169 Contact SA MSUNG wor ldwide NICARAGUA 00-1800-5077267 www.samsung.com/ latin (Spa nish) www.samsung.com/ latin_en (English) NORWAY 815-56 480 www.samsung.com OMAN 800-SAMSUNG (726-7864) www.samsung.com/ae (English) www.samsung.com/ ae_ar (Arabic) PANAMA 800-7267 www.samsung.com/ latin (Spa nish) www.samsung.com/ latin_[...]

Contact SAMSUNG worldwide 170 Contact SA MSUNG wor ldwide RUSSIA 800-00-0077 www.samsung.com SAUDI ARABIA 9200-21230 www.samsung.com/sa (Arabic) SENEGAL 8-800-555-55-55 www.samsung.com SERBIA +381 11 321 6899 (old number still active 0700 7267864) www.samsung.com SINGAPORE 1800-SAMSUNG (726-7864) www.samsung.com SLOVAKIA 0800 - SAMSUNG(0800-726 786[...]

171 Glossary Glossary The following glossary helps you get fa miliar with the product by understanding the terminologies common ly used with printing as well as mentioned in this user’s guide. 802.11 802.11 is a set of stand ards for wireless local area network (WLAN) communication, developed by the IEEE LAN/MAN Stand ards Committee (IEEE 802). 8[...]

Glossary 172 Glossary BOOTP Bootstrap Protocol. A network protocol used by a network client to obtain its IP address automatically. This is usually done in the bootstrap process of computers or operating systems running on them. The BOOTP servers assign the IP address from a pool of addresses to each client . BOOTP enables 'diskless workstatio[...]

Glossary 173 Glossary DHCP A Dynamic Host Configuration Protocol (DHCP) is a client-server networking protocol. A DHCP server provides configurat ion parameters specific to the DHCP client host requesting, generally, informat ion required by the client host to participate on an IP netwo rk. DHCP also provides a me chanism for allocation of IP addre[...]

Glossary 174 Glossary ECM Error Correction Mode (ECM) is an optional transmission mode built into Class 1 fax machines or fax modems. It automa tically detects and corrects errors in the fax transmission process that are some times caused by telephone line noise. Emulation Emulation is a technique of one machine obtaining the same results as anothe[...]

Glossary 175 Glossary Gateway A connection between computer networ ks, or between a c omputer network and a telephone line. It is very popular, as it is a computer or a network that allows access to anothe r computer or network. Grayscale A shades of gray that represents light and dark portions of an image when color images are converted to gra ysc[...]

Glossary 176 Glossary IPM The Images Per Minute (IPM) is a way of me asuring the speed of a printer. An IPM rate indicates the number of single-sided sheets a printer can complete within one minute. IPP The Internet Printing Protocol (IPP) defin es a standard protocol for printing as well as managing print jobs, media size, resolution, and so forth[...]

Glossary 177 Glossary LDAP The Lightweight Directory Access Protocol (LDAP) is a netwo rking protocol for querying and modifying directory services running over TCP/IP. LED A Light-Emitting Diod e (LED) is a semiconductor d evice that indicates the status of a machine. MAC address Media Access Control (MAC) address is a unique identi fier associate[...]

Glossary 178 Glossary NetWare A network operating system developed by Novell, Inc. It initially used cooperative multitasking to run various services on a PC , and the network protocols were based on the archetyp al Xerox XNS stack. Today NetWare supports TCP/IP as well as IPX/SPX. OPC Organic Photo Conductor (OPC) is a mech anism that make s a vir[...]

Glossary 179 Glossary PostScript PostScript (PS) is a page description language and programming language used primarily in the electronic an d desktop publishing areas. - that is run in an interpreter to generate an image. Printer Driver A program used to send commands and transfer data from the computer to the printer. Print Media The media like p[...]

Glossary 180 Glossary SMB Server Message Block (SMB) is a network protocol mainly applied to share files, printers, serial ports, and miscellan eous communications between nodes on a network. It also provides an authen ticated Inter-process communication mechanism. SMTP Simple Mail Transfer Protoc ol (SMTP) is the standard for e-mail transmissions [...]

Glossary 181 Glossary TWAIN An industry standard for scanners an d software. By using a TWAIN-compliant scanner with a TWAIN-compliant program, a scan can be initiated from within the program. It is an im age capture API for Microso ft Windows and Apple Mac operating systems. UNC Path Uniform Naming Convention (UNC) is a standard way to access netw[...]

Glossary 182 Glossary WPA-PSK WPA-PSK (WPA Pre-Share d Key) is special mode of WPA for small business or home users. A shared key, or password, is configu red in the wir eless access point (WAP) and any wireless laptop or desk top devices. WPA-PSK generates a unique key for each session between a wireless client and the associated WAP for more adva[...]

183 Index Index A address book editing 84 group editing 85 group registering 85 registering 84 using 84 address book setup 84 AirPrint 58 AnyWeb Print 121 B buttons print screen 23 C cleaning inside 84 outside 83 pickup roller 86 scan unit 88 cleaning a machine 83 control panel 21 convention 12 copy general setup 67 copying basic copying 57 reducin[...]

Index 184 Index faxing adjusting darkness 66 adjusting resolution 65 preparing to fax 63 receiving in Fax mode 65 features 4 machine features 63 print media fe ature 115 front view 19 G general icons 12 general settings 73 glossary 171 google cloud printing 60 I id copy 59 ID copy button 21 , 22 J jam clearing original document 93 clearing paper 96[...]

Index 185 Index N network driver installation Linux 18 Mac 17 UNIX 19 Windows 14 general setup 78 installing environment 121 introducing network programs 9 IPv6 configuration 22 SetIP program 10 , 11 , 12 , 49 wired network setup 10 wireless network setup 25 n-up printing Mac 96 O optional tray loading pa per 38 overlay printing create 93 delete 93[...]

Index 186 Index faxing problems 160 paper feeding problems 143 power problems 144 printing problem s 145 printing quality problems 149 scanning problems 158 R rear view 20 regulatiory information 123 reports machine information 67 , 70 , 71 , 72 , 73 , 74 , 76 , 77 resolution faxing 65 S safety information 13 symbols 13 samsung printer experience 1[...]

Index 187 Index driver reinstallation 5 , 7 using help 54 , 97 W watermark create 91 delete 92 edit 92 Windows common Windows problems 162 driver installation for network connected 14 driver installation for USB cable connected 25 , 28 system requirements 118 using SetIP 10 , 49 wireless ad hoc mode 25 Infrastructure mode 25 USB cable 32 , 35 WPS d[...]