Samsung SNC-C7478 manual

36x Network Smart Dome Camera User Manual SNC-C7478 imagine the possibilities Thank you for purchasing this Samsung product. T o receive more complete service, please visit our website. www .samsungsecurity .com[...]

2 – 36x Network Smart Dome Camera CAUTION RISK OF ELECTRIC SHOCK. DO NOT OPEN CAUTION : TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK) NO USER SERVICEABLE PAR TS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. This symbol indicates that dangerous voltage consisting a risk of electric shock is pr esent within this unit[...]

English – 3 CAUTION Do not drop objects on the pr oduct or apply strong blows to it. Keep away from a location subject to excessive vibration or magnetic interference. Do not install in a location subject to high temperature (over 140°F), low temperatur e (below -49°F), or high humidity . Doing so may cause fi r e or electric shock. If you wan[...]

4 – 36x Network Smart Dome Camera important safety instructions Read these instructions. Keep these instructions. Heed all warnings. Follow all instructions. Do not use this apparatus near water . Clean only with dry cloth. Do not block any ventilation openings. Install in accordance with the manufactur er’ s instructions. Do not install near a[...]

English – 5 contents Introduction Features 7 Recommended PC Specifi cations 8 Compatible IP Routers 8 Product & Accessories 9 Parts Name & Functions 10 Installation DIP Switch Setup 11 Installation Using Pole Mount Bracket 12 Cabling 15 Inserting/Removing an micro SDHC Memory Car d 17 Memory Card Information (not included) 18 Operation C[...]

6 – 36x Network Smart Dome Camera Connecting the Camera Directly to Local Ar ea Networking 42 Sear ching for the Camera 43 Setting Static IP Manual Network Setting 44 Automatic Network Setting 46 Setting Dynamic IP Dynamic IP Setting 47 Port Forwarding (Port Mapping) Setting 47 Using the Camera Connecting to the Camera 48 Installing ActiveX 49 We[...]

English – 7 introduction FEA TURES Network Specifi cations Powerful Dual Stream by using DSP based MPEG4, MJPEG compression Superior Video Quality and System Stability . High speed : Up to 30 fps at 720x480, 25 fps at 720x576. Web Br owser based viewer support. Remote Pan/Tilt/Zoom control. Bidirectional Audio support. Support with DDNS Service [...]

8 – 36x Network Smart Dome Camera introduction RECOMMENDED PC SPECIFICA TIONS CPU : Pentium4/2.4GHz or higher Operating System : Windows XP(Service Pack 2) / Windows V ista Resolution : 1024x768 pixels or higher RAM : 512MB or higher Web Br owser : Inter net Explorer 6.0 or higher Video Card : Radeon, Nvidia Video Memory : 128MB DirectX 8.1 or hi[...]

English – 9 introduction PRODUCT & ACCESSORIES Product Accessories  Hexagonal wrench Water proof tape Housing Safety Cable Hanger Screw & Plastic Anchor (4pcs) User Manual / IP Installer CD Quick Guide Safety Cable Hole Template Cross Cable Core Filter ❖ ❖  W all Mount T ype Ceiling Mount T ype[...]

10 – 36x Network Smart Dome Camera introduction P ARTS NAME & FUNCTIONS  SUN SHIELD & UPPER HOUSING PTZ MECHANISM DOME SAFETY CABLE F AN & HEA TER CABLE HEA TER FA N DOME COVER Dome Cover Do not detach protection vinyl fr om dome cover before fi nishing all installation process to protect dome cover from scratches or dust. In the [...]

English – 11 DIP SWITCH SETUP Before you install the camera, you should set the DIP switches to confi gur e the camera ID, Baud rate and communication protocol. Camera ID Setup ID number of camera is set using binary number . The example is shown bellow . P i n 12345678 ID Value 1 2 4 8 16 32 64 128 ex) ID=5 ex) ID=10 ON OFF OFF ON ON OFF OFF ON[...]

12 – 36x Network Smart Dome Camera installation RS-485 T ermination Resistor Pin 8 is used for ON/OFF of RS-485 T ermination. Normally , it must be OFF state. Especially when you have trouble with long Daisy chain style connection, turn ON this termination switch of last camera. Pin 8 : RS-485 T ermination Resistor (ON/OFF) INST ALLA TION USING P[...]

English – 13 installation 5. Press the PTZ mechanism's A, B handles and pull out for Main Cable connection. 6. Wrap the pipe thr ead of the housing top by Water proof tape [ 1 ]. After hooking the safety cable on the hole of pipe [ 2 ], attach the upper housing to mount bracket by turning it at least seven tur ns [ 3 ]. T o fi x the upper b[...]

14 – 36x Network Smart Dome Camera installation 9. After checking the orientation of one touch connector in the upper housing, press the PTZ mechanism into hook in the upper housing. 10. T o lock the PTZ mechanism to the upper housing, press the two black handles till it sounds snap. 11. Close the dome cover . Care must be taken to locate dome co[...]

English – 15 installation CABLING Power Connection Please, check the voltage and current capacity of rated power car efully . Rated Power Input Voltage Range Current Consumption AC 24V AC 19V ~29V 23W(Heater Off) / 55W(Heater On) RS-485 Communication For PTZ control, connect this line to keyboar d and DVR. T o control multiple cameras at the same[...]

16 – 36x Network Smart Dome Camera installation Video Connection Connect with BNC coaxial cable. Audio Input/Ouput Connection Connect the AUDIO IN port of the camera with the microphone dir ectly or LINE OUT port of the amplifi er that the microphone is connected to dir ect Mic Connection: Set Audio Input Gain high (10). Refer to page 56 in this[...]

English – 17 installation INSERTING/REMOVING AN MICRO SDHC MEMOR Y CARD Inserting an Micro SDHC Memory Car d Push the Micro SDHC memory car d in the direction of the arrow shown in the diagram. Do not force the memory card in. If you can’t insert the memory card into the slot with ease, you might be inserting the card i n the wrong direction. F[...]

18 – 36x Network Smart Dome Camera installation MEMOR Y CARD INFORMA TION (NOT INCLUDED) What is a memory card? The memory card is an external data storage device that has been developed to offer an entir ely new way to record and share video, audio, and text data using digital devices. Selecting a memory card that’ s suitable for you Y our cam[...]

English – 19 operation CHECK POINTS BEFORE OPERA TION Before power is applied, please check the cables carefully . The camera ID of the controller must be identical to that of the camera to be controlled. The camera ID can be checked in the System Information of OSD Menu. If your controller supports multi-pr otocols, the protocol must be changed [...]

20 – 36x Network Smart Dome Camera operation PRESET Function Max. 127 positions can be stored as Pr eset position. The Preset number can be assigned fr om 1 to 128, but 95 is reserved for starting OSD menu. Camera characteristics (i.e. White Balance, Auto Exposure) can be set up independently for each pr eset and they are adjusted by using OSD me[...]

English – 21 operation SCAN Function The Scan function allows running sequence of Presets, Pattern and/or Auto Pans. Max 8 Scan can be stored. Each Scan can have max 20 action entities which can be preset, pattern or Auto Pan. Preset speed can be set up and the r epeat number of Pattern & Auto Pan can be set up in Scan setup. Dwell time betwe[...]

22 – 36x Network Smart Dome Camera operation GENERAL/SPECIAL Image Setup WB (White Balance) and AE (Auto Exposure) can be set up independently for each preset. Ther e are 2 modes, “ General ” mode & “ Special ” mode. The General mode means that WB or AE can be set up totally and simultaneously for all presets in “ CAMERA SETUP ” m[...]

English – 23 how to use osd menu STRUCTURE OF THE SETUP MENU SYSTEM INFORMA TION NTSC/P AL AUTO/SAMSUNG 4800/9600/19200/38400 1~255 XX:XX:XX:XX:XX:XX DISPLA Y SETUP ON/OFF AUTO/OFF/ON AUTO/OFF/ON AUTO/OFF/ON AUTO/OFF/ON ON/OFF MASK NO. DISPLA Y CLEAR <EDIT MASK> MOTION SETUP OFF/ON ON/OFF ON/OFF 2~200/SEC INVERSE/NORMAL OFF/ON P ARK ENABLE [...]

24 – 36x Network Smart Dome Camera how to use osd menu SYSTEM INITIALIZE CLEAR ALL DA T A * CLR DISPLA Y SET * CLR CAMERA SET * CLR MOTION SET * CLR FUNCTION SET REBOOT CAMERA REBOOT SYSTEM NO/YES NO/YES NO/YES NO/YES NO/YES NO/YES NO/YES CAMERA SETUP AUTO/ONEAF/MANUAL ON/OFF OFF/ON OFF/ON WB MODE RED ADJUST BLUE ADJUST WDR/BLC DA Y/NIGHT AE MODE[...]

English – 25 how to use osd menu MAIN MENU SYSTEM INFORMA TION Shows info and current confi guration. DISPLA Y SETUP Enable/Disable of OSD display on Main Screen. MOTION SETUP Setup for motion related settings. FUNCTION SETUP Setup for various functions such as Preset, Auto Pan, Pattern, Scan and Schedule. CAMERA SETUP Confi gur e Camera relate[...]

26 – 36x Network Smart Dome Camera how to use osd menu DISPLA Y [ON/OFF] Sets if camera makes mask shows or not on images. CLEAR [CANCEL/OK] Deletes data in the selected mask NO. Privacy Zone Area Setup Move camera to area to mask. Then the menu to adjust mask size will be displayed. If the tilt angle is located in the range between 70° to 90°,[...]

English – 27 how to use osd menu Parking Action Setup If Park Enable is set to ON, camera runs assigned function automatically if there is no PTZ command during assigned “ WAIT TIME ”. P ARK ENABLE [ON/OFF] WAIT TIME [5 sec ~ 4 hour] The time is displayed with “hh:mm:ss” format and you can change this by 1 sec unit. P ARK ACTION [HOME/PRE[...]

28 – 36x Network Smart Dome Camera how to use osd menu PRESET SETUP PRESET NO. [1~128] If a selected preset is alr eady defi ned, camera moves to pre-defi ned position and preset characteristics such as Label and Relay Outputs show on monitor . If a selected preset is not defi ned, “ UNDEFINED ” shows on monitor . EDIT PRESET SCENE Redefi[...]

English – 29 how to use osd menu If you want to use blank, choose Space character (“ ”). If you want to delete a character before, use back space character (“  ”). e If you complete the Label editing, move cursor to “ OK ” and pr ess ENTER key to save completed label. T o abort current change, move cursor to “ CANCEL ” and pr e[...]

30 – 36x Network Smart Dome Camera how to use osd menu Edit Pattern c By using Joystick, move to start position with appropriate zoom. T o start patter n recor ding, press ENTER key . d Use Pan/T ilt/Zoom to specify the Pattern Start point and press Enter . If you run a pattern to save, the route of the pattern will be recor ded. The total memory[...]

English – 31 how to use osd menu e Set up Action, Dwell time and Option. Note that selected item is displayed in reverse. Move cursor Left/Right to select items and move cursor Up/Down to change each value. ACTION NO. [NONE/PRESET/AUTO P AN/P A TTERN] DWELL [1 second ~ 4 minutes] Sets Dwell Time between functions OPT Option. It repr esents preset[...]

32 – 36x Network Smart Dome Camera how to use osd menu SCHEDULE SETUP MASTER ENABLE [ON/OFF] Decide whether Schedule function is active or not. CLEAR SCHEDULE [CANCEL/OK] Delete all data in current Menu EDIT SCHEDULE Start editing Schedule. Edit Schedule c After move the Cursor to the number by using Up/Down keys, press ENTER Key to edit. d Each [...]

English – 33 how to use osd menu CAMERA SETUP Setup the general functions of zoom camera module FOCUS MODE [AUTO/MANUAL/ONEAF] Sets camera focus mode.  ONEAF This mode exchanges focus mode automatically between Manual Focus mode and Auto Focus mode. Manual Focus mode activates in preset operation and Auto Focus mode activates when jog operatio[...]

34 – 36x Network Smart Dome Camera how to use osd menu IRIS LEVEL Works when AE MODE is MANUAL or IRIS model [Range: CLOSE/F1.6/F2/F2.4/F2.8/F3.4/F4/F4.8/ F5.6/F6.8/F8/ F9.6/F11/F14/F16/F19/F22/F28. (18 steps)] GAIN LEVEL Works when AE MODE is MANUAL Enhances image brightness automatically in case that luminance level of image signal is too low .[...]

English – 35 how to use osd menu SET HOME POSITION HOME position means the origin of P AN angle calculation. The value of P AN angle displayed on the screen is based on this HOME position. By using Joystick, move the camera to the desired position and press ENTER . It is noted that Home is not effective to Tilt angle. If you change the location o[...]

36 – 36x Network Smart Dome Camera how to use osd menu SYSTEM INITIALIZE CLEAR ALL DA T A Deletes all confi guration data such as display , camera, motion setup and so on. CLR DISPLA Y SET Initializes Display Confi guration CLR CAMERA SET Initializes Camera Confi guration CLR MOTION SET Initializes Motion Confi guration CLR FUNCTION SET Delet[...]

English – 37 network connection & setup Y ou can set up the network settings according to your network confi gurations. Network connection and setup processes ar e given as follows. Connect the camera to an IP router with a xDSL/Cable modem. (Page 37~38) Connect the camera to an IP router with local ar ea networking. (Page 39~40) Connect the[...]

38 – 36x Network Smart Dome Camera network connection & setup ex2) If the address (LAN IP) of the IP r outer is 192.168.0.1 IP address: 192.168.0.100 Subnet Mask: 255.255.255.0 Default Gateway: 192.168.0.1 ex3) If the address (LAN IP) of the IP r outer is 192.168.xxx.1 IP address: 192.168.xxx.100 Subnet Mask: 255.255.255.0 Default Gateway: 19[...]

English – 39 network connection & setup CONNECTING THE CAMERA TO AN IP ROUTER WITH LOCAL AREA NETWORKING This is for a large network environment such as corporate offi ce, building, public offi ce and factory . Confi guring the network settings of the local PC connected to an IP r outer Confi guring the network settings of the local PC co[...]

40 – 36x Network Smart Dome Camera network connection & setup Connecting a local PC in the IP router to the camera Run the IP Installer on your local PC and search for the camera. If found, double-click the camera to start the Internet browser and try to connect to the camera. Alternately , launch the Internet browser manually and enter the I[...]

English – 41 network connection & setup CONNECTING THE CAMERA DIRECTL Y TO A DHCP-BASED XDSL/ CABLE MODEM This is enabled for a modem using DHCP . Setting the IP Router Set the IP address r eferring to " Setting Static IP " on page 44 or " Setting Dynamic IP " on page 47. Launch an Internet browser on the local PC connecte[...]

42 – 36x Network Smart Dome Camera network connection & setup CONNECTING THE CAMERA DIRECTL Y TO LOCAL AREA NETWORKING Connecting to the camera from a local PC in the LAN Launch an Internet browser on the local PC. Enter the IP address of the camera in the addr ess bar of the browser . A remote PC in an external Internet out of the LAN networ[...]

English – 43 network connection & setup SEARCHING FOR THE CAMERA IP Installer screen layout 1 Device Name : Model name of the connected device. 2 Mode : Shows the current selection between < Static >and < Dynamic >. 3 MAC Address : The Mac address of the network interface of the camera. 4 IP Address : The IP address of the camera.[...]

44 – 36x Network Smart Dome Camera MANUAL NETWORK SETTING Run the < IP Installer .exe > program and display the camera list found on the screen. For the initial run, the [ Auto Set ] and [ Manual Set ] button are all disabled. Select a camera you want from the camera list. Check the MAC address marked in the network box. Check the MAC addre[...]

English – 45 setting static ip In the < PORT >fi elds, set up port numbers. < HTTP Port >: A HTTP port used to connect to a camera using the Internet browser . The default value is 80. The HTTP port value can be changed by using the up/down button to the right. The HTTP port number starts with 80 and increases/decr eases to 10000, 10[...]

46 – 36x Network Smart Dome Camera setting static ip AUTOMA TIC NETWORK SETTING Run the < IP Installer .exe > program and display the camera list found on the screen. For the initial run, the [ Auto Set ] and [ Manual Set ] button are all disabled. Select a camera you want from the camera list. The [ Auto Set ] and [ Manual Set ] button are[...]

English – 47 DYNAMIC IP SETTING Examples of using Dynamic IP If the camera is installed on an IP router and obtains an IP using DHCP . If the camera is connected directly to a xDSL/Cable modem using DHCP . If an IP is allocated by the internal DHCP server in local area networking. Dynamic IP Check When you run the IP Installer on your local PC, t[...]

48 – 36x Network Smart Dome Camera using the camera CONNECTING TO THE CAMERA Connecting to the camera General Run an Internet browser . Enter the IP address for the camera in the Addr ess input box. ex) IP Address: 192.168.1.200 → http://192.168.1.200 - The login window appears. If the HTTP port number is not 80 Run an Internet browser . Enter [...]

English – 49 using the camera Checking the DDNS address A DDNS address consists of < e > + < Last 6 digits of the MAC address > + < websamsung.net >. ex) - If the MAC address of the camera is 00: 0D : f1 : 30 : 00 : 2c → e + 30002c + websamsung.net = e30002c. websamsung.net The IP and MAC addresses are used in this manual for [...]

50 – 36x Network Smart Dome Camera using the camera Logging to the camera For the fi rst login, the username is “root” and passwor d is “4321”. T ype “root” in the < User name > input box. T ype “4321” in the < Password > input box. If you have changed the old password, type the new password her e. Click the [ OK ] bu[...]

English – 51 MAIN SCREEN In this section, the main GUI of the Network Smart Dome will be explained. ! Click this menu to enter the search screen. @ Click this menu to enter Setup T ool. # Click this menu to view Network Smart Dome Camera Information. $ Live video Display . % Display the live screen in full screen. ^ Set the video format. & Ca[...]

52 – 36x Network Smart Dome Camera web viewer + Preset / Pattern / Auto Pan / Scan Buttons Preset: Run, Save or Delete the Pr eset positions memorized in the camera. Pattern: Run the Patter n function programmed in the camera. (T o create this function, use OSD Menu.) Auto Pan: Run the Auto Pan function stored in the camera. (T o create this func[...]

English – 53 web viewer T o Record a Video At desired scene, click the [ RECORD ] button. Set up the A VI save. 2-1 Destination Folder: Allows you to change the fi le save path. 2-2 File Name: Allows you to change the name of the fi le. 2-3 Insuffi cient Disk Space Setting: Recor ding automatically stops if the amount of space available on the[...]

54 – 36x Network Smart Dome Camera web viewer USING THE SD SEARCH VIEWER SCREEN If you connect to the camera, the following SD Search Viewer scr een appears. SD Search Viewer Screen Layout Name Function and Description 1 Date Y ou can select the desired date to search for events generated. 2 Thumbnail Size The thumbnail images are displayed based[...]

English – 55 SETTING THE CAMERA Y ou can set various functions such as Basic Setting, System, Event, Network, etc. T o setup the camera In the viewer screen, click the [ SETUP ] tab. The setup window appears. ❖ SETUP Screen Layout ❖ setup tool SETUP BASIC SYSTEM VIDEO & AUDIO IP USER LANGUAGE DIS DA TE/TIME LOG SOFTWARE UPDA TE RESET HTTP[...]

56 – 36x Network Smart Dome Camera setup tool This section is provided to familiarize the user with the setup tools. Intuitive options are not explained in detail. All the changes on Setup T ools take effect immediately . These settings will be global, affecting the view of all users currently logged on. All settings are always saved in the Netwo[...]

English – 57 setup tool IP IP T ype Select the IP setting type from < Static IP >, < Dynamic IP > or < PPPoE IP >. MAC Address Shows the Ethernet MAC Address. Since this value is used to create a DDNS addr ess, confi rm the value. IP Address Shows the currently confi gured IP address. If the < IP T ype > is set to < S[...]

58 – 36x Network Smart Dome Camera setup tool RTP Port Range Set up the range of port number to use for RTP Protocol. The Start number of RTP Port has to be even number and the last number must be greater than the start number +4. I.e. the differ ence should be at least 4. RTP Multicast Addr ess Set up IP Address for RTP/UDP Multicast. RTP Multic[...]

English – 59 setup tool DA TE/TIME Current System Time Shows the time according to the setting of System Time Setup. System Time Setup Y ou can set the time synchronized with NTP server (Time Server) or PC, or manually setup. ( Ú The date can be confi gured between 1 January 2000 and 31 December 2037) NTP Server IPs are pr ovided by a public ag[...]

60 – 36x Network Smart Dome Camera setup tool RESET Restart Re-boots Network Smart Dome Camera. Factory Default Reset system confi gurations to the factory defaults with following two options. Except Network Parameter: Reset except values on Network Parameters. (IP Address, Gateway , Subnet Mask, DNS Server and Ports) All: Reset all system con?[...]

English – 61 setup tool User ID Enter a user account ID to connect to login the FTP server . Password Enter a user account password to login the FTP server . T est T o test FTP transmission, Click [ T est ] button. Connect to the confi gur ed FTP server and conduct image transmission test automatically . When the FTP server connection and transm[...]

62 – 36x Network Smart Dome Camera setup tool Options Determine whether or not you wish to receive Email notifi cation of insuffi cient capacity warnings. ALARM IMAGE SETUP T ransfer Mode Y ou can select a method to send an alarm image from the < FTP T ransfer >, < E-Mail T ransfer > and < SD Car d Record >. < FTP T ransfer[...]

English – 63 setup tool event is generated during the alarm output, the delay time is recalculated on the basis of the most recently generated an alarm. < Alarm Image T ransfer >: If < On > is selected, a JPG image is transmitted through FTP or Email(SMTP) or saved on the Micro SDHC memory card accor ding to the < EVENT > ➝ &l[...]

64 – 36x Network Smart Dome Camera setup tool T o set a motion detection target area Y ou can set a specifi c area to detect a motion in. 1) In the MOTION window , click the [ Motion Area ] button. - The Motion Area window appears. - Y ou can set a specifi c area to detect a motion in. 2) Click over square boxes corr esponding to your desired m[...]

English – 65 setup tool UDP: It is a protocol appropriate to transmit a large amount of data such as multimedia data in short time. However, it provides higher transmission effi ciency than TCP especially over high speed connections faster than 100Mbps. With multicast activated, it is not possible to perform video recording search. Audio cannot [...]

66 – 36x Network Smart Dome Camera setup tool SNMP The system information of the cam can be monitored and changed by SNMP . SNMPv1 or SNMPv2 are utilized to monitor of the system information and SNMPv3 enables to change the system information. SNMP User Setup The version3 can set up the account information for SNMPv3 owing to authentifi cating t[...]

English – 67 appendix TROUBLESHOOTING PROBLEM SOLUTION I can’t access the camera from a web browser. • Check to make sure that the camera’ s Network settings are appropriate. • Check to make sure that all network cables have been connected properly . • If connected using DHCP , verify that the camera is able to acquire dynamic IP addres[...]

68 – 36x Network Smart Dome Camera appendix PROBLEM SOLUTION Data is not getting recorded on the Micro SDHC memory card. • Make sure that the memory card is not defective. SD Indicator will not turn on after inserting an Micro SDHC memory card. • Make sure that the memory card is not defective. • Go to Confi gurations → Events → Alarm [...]

English – 69 appendix Appearance W all Mount Ceiling Mount ❖ • • SPECIFICA TIONS Item Details Camera CCD 1/4" Interline T ransfer CCD Effective Pixels SNC-C7478N : 768(H) × 494(V) / SNC-C7478P : 752(H) × 582(V) Horizontal Resolution Color : 540 / BW : 570 TV Line S/N Ratio Approx. 50 dB Zoom x36 Optical Zoom, x12 Digital Zoom Focal l[...]

70 – 36x Network Smart Dome Camera appendix SPECIFICA TIONS Item NTSC PAL Network Board OS Embedded Linux Hardware Flash memory 32M byte RAM 256M byte DSP TI Davinci Ethernet RJ-45 (10/100BASE-T) Video Compression MPEG4 / MJPEG Dual Codec Resolution D1 720x480 720x576 VGA 640x480 640x480 CIF 352x240 352x288 Frame Rate 30, 15, 8, 3, 1fps 25, 13, 6[...]

English – 71 appendix Unit (mm) DIMENSION W all Mount Bracket •  Ceiling Mount Bracket • 3/4" PIPE THREAD 3/4" PIPE THREAD 3/4" PIPE THREAD[...]

Correct Disposal of This Product (Waste Electrical & Electronic Equipment) (Applicable in the European Union and other European countries with separate collection systems) This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger , headset, USB cable) should not be disposed of[...]