SATO CL408-412e manual

PN: 9001159A CL408-412e PRINTER SUPPLEMENT AL OPERATOR MANUAL[...]

PN: 9001159A SA T O America, Inc. 10350A Nations Ford Road Charlotte, NC 28273 Main Phone: (7 04) 644.1650 T echnical Support Hotl ine: (704) 644.16 60 T echnical Support Fax: (704) 644.166 1 E-Mail: sato sales@satoamerica.com techsupport@sato america.com www .satoamerica.com W ARNING THE EQUIPMENT REFERENCED IN THIS DOCUMENT COMPLIES WITH THE REQU[...]

CL408-412e Supplemental Manual PN: 9001159A T ABLE OF CONTENTS INTRODUCTION About This Manual 1-2 General Description 1-3 Control Features 1-4 TECHNICAL DATA Physical Cha racteristics 2-2 Power 2-2 Enviromental 2-2 Processing 2-2 Interface Modules 2-2 Interface Modules 2-2 Print 2-2 Sensing 2-3 Media 2-3 Ribbon 2-3 Command 2-3 Character Font Capabi[...]

CL408-412e Supplemental Manual PN: 9001159A PRINTER CONFIGURATION Printer Configuration 4-2 Dipswitch Settings 4-3 Configuration Modes 4-6 Normal Mode 4-6 Advanced M ode 4-7 User Download Mode 4-8 Service Mode 4-9 Card Mode 4-10 Protocol Initializa tion Mode 4-11 Counters Mode 4-12 Test Print Mode 4-13 Boot Download Mode 4-14 Flash Memory Down load[...]

CL408-412e Supplemental Manual PN: 9001159A MAINTENANCE Cleaning Procedures 6-2 Replacement Procedu res 6-3 Print Head 6-3 Interface Board 6-5 Fuse 6-6 Adjustment Procedures 6-7 Print Head Balance 6-7 Print Head Alignment 6-8 Ribbon Guide 6-9 Label Sensor Positioning 6-10 Ribbon Spindle Tensioning 6-11 Operational Adjustmen ts 6-12 Pitch 6-12 Offse[...]

CL408-412e Supplemental Manual 1-1 PN: 9001159A INTRODUCTION • About This Manual • General Description • Control Features[...]

Unit 1: Introduction CL408-412e Supplemental Manual 1-2 PN: 9001159A ABOUT THIS MANUAL This manual is laid out consistent with the product discussed and provides a ll of the inform ation requ ired for p rinter installation and opera tion by the purchaser. This manual also incorporates the use of special info rmation boxes. Examp les of thes e boxes[...]

Unit 1: Introduction CL408-412e Supplemental Manual 1-3 PN: 9001159A GENERAL DESCRIPTION The CL4e series printer brings the latest in technology to the world of thermal la bel printing by offering high-spee d data transmission, unparalleled pro cessing speed and larg e amoun ts of integrated memory to qu ickly and easily manage any label priinting [...]

Unit 1: Introduction CL408-412e Supplemental Manual 1-4 PN: 9001159A CONTROL FEATURES This chapter identifies the interactiv e control features of the p rinter. These functions are defined generally here. More specific expla nations will be found thr oughout this manual on how to use them. OPERATOR PANEL FEATURES LED DEFINITION ST A TUS • Illumin[...]

Unit 1: Introduction CL408-412e Supplemental Manual 1-5 PN: 9001159A Figure 1-2, Operator Panel Fu ncti on Keys LCD Di s pl ay ST AT U S F EED LINE PIT C H OFF SET PRI N T DSW 3 DSW 2 Di ps wi tc h Com pl ex O ptions Connector Cover - Open Sens or Potentiometer s Label Taken LED Label Taken Potentiometer Status Indic ator LED[...]

CL408-412e Supplemental Manual 2-1 PN: 9001159A TECHNICAL DATA • Physical Characteristics •P o w e r • Enviroment al • Processing • Interface Modules •P r i n t • Sensing •M e d i a •R i b b o n • Command • Regulatory Approvals • Character Font Cap a bilities • Barcode Cap abilities[...]

Unit 2: Technical Data CL408-412e Supplemental Manual 2-2 PN: 9001159A PHYSICAL CHARACTERISTICS Width 10.67 Inches (271 mm) Height 12.64 Inches (321 mm) Depth 16.92 Inches (430 mm) Weight 28.66 Pounds (13 Kg) POWER Input V o ltage 100-120/200-240 V olts AC +/- 10%, 50 /60 Hertz +/-5% (selectable via j umper position) Power Consumption 50 W atts Idl[...]

Unit 2: Technical Data CL408-412e Supplemental Manual 2-3 PN: 9001159A SENSING Gap Adjus table Reflective Eye-Mark Adjustable Ribbon Near End Enable/Disable Media Out Constant Ribbon Out Constant Cover Open Constant MEDIA Width Media Width: 0.866 to 5.04 Inches (22-128 mm) Media Width with Backing Paper: 0.984 to 5.16 Inches (25-131 mm) Length (Con[...]

Unit 2: Technical Data CL408-412e Supplemental Manual 2-4 PN: 9001159A CHARACTER FONT CAPABILITIES MATRIX FO NTS XU 5 dot s W x 9 dots H (Helvetica) XS 17 dots W x 17 dots H (Univers Condensed Bold) XM 24 dots W x 24 dots H (Univers Condensed Bold) OA Font (OCR-A) LM408e: 15 dots W x 22 dots H LM412e: 22 dots W x 33 dots H OB Font (OCR-B) LM408e: 2[...]

Unit 2: Technical Data CL408-412e Supplemental Manual 2-5 PN: 9001159A BARCODE CAPABILTIES Linear Bar Codes UPC A/E JAN 8/13 EAN 8/13 Code 39 Code 93 Code 128 Interleaved 2 of 5 Industrial 2 of 5 Matrix 2 of 5 Bookland NW-7 MSI POSTNET UCC/EAN 128 NW-7 (Codabar) T wo Dimemsi onal QR Code Data Matrix Maxi Code PDF417 Synthetic Symbol Ratios 1:2, 1:3[...]

CL408-412e Supplemental Manual 3-1 PN: 9001159A INSTALLATION • Unp acking & Part s Identification • Printer Inst allation • Operational Mode Selection • Interface Selection • Accessories Inst allation[...]

Unit 3: Installation CL408-412e Supplemental Manual 3-2 PN: 9001159A UNP ACKING & PART S IDENTIFICATION Unpack the printer as directed in the following procedure. 1 Place the shipping cont ainer (box) upright on a soid, flat surface. 2 Open the box, remove any loose items and the first layer of packing material. 3 Carefully lift the printer an [...]

Unit 3: Installation CL408-412e Supplemental Manual 3-3 PN: 9001159A PRINTER INST ALLATION This chapter provides guidance on how to sta tion, connect, and load the printer once unpacked. Following printer setup, procede to the next ch apter for information on interface selection. SITE LOCATION • S tationed on a solid flat surface. • S tationed [...]

Unit 3: Installation CL408-412e Supplemental Manual 3-4 PN: 9001159A MEDIA SELECTION The size and type of the labels or tags to be prin ted should have been taken into consideration before printer purchase. Ideally, the media width will be equal to, or just narrower than, the print head. Using media that does not cover the print head will allow t h[...]

Unit 3: Installation CL408-412e Supplemental Manual 3-5 PN: 9001159A Figure 3-3b, Fan-fold Media Loading Figure 3-3c, Ribbon Loading M E D I A M E D I A M E D I A M E D I A M E D I A M E D I A M E D I A[...]

Unit 3: Installation CL408-412e Supplemental Manual 3-6 PN: 9001159A OPERATIONAL MODE SELECTION There are two modes o f printer operation; Dispense a nd Continuous. T he difference betw een the tw o is the way that the label and paper backing is ejected. Before printe r configuration, one must de termine which mode will be used. This chapter identi[...]

Unit 3: Installation CL408-412e Supplemental Manual 3-7 PN: 9001159A Figure 3-4, Label Reference Position L A B EL PR I NT DI RE CT I ON REF LEC T IVE SEN SOR T R AN SMI SSI ON SEN SOR Bas e P r int P osi ti on CO NTI NUO US M O DE R EF L ECT IVE SEN SOR T R AN SMI SSI ON SEN SOR Base Pr int & T ea r- Of f P o sit io n TEA R -O FF MO DE R EF L [...]

Unit 3: Installation CL408-412e Supplemental Manual 3-8 PN: 9001159A INTERFACE SELECTION This unit present s the printer interface types and thei r specifications. These specifications include detailed information to assist in th e selection o f the most appropriat e method for the pr inter to inte rface with the host . The five acceptable inte rfa[...]

Unit 3: Installation CL408-412e Supplemental Manual 3-9 PN: 9001159A DIP SWITCH SETTINGS SWITCH COMPONENT SETTINGS 1 Data Bit ON 7 Bits OFF 8 Bits 2 & 3 Parity 2 3 ON ON Reserved ON OFF ODD OFF ON EVEN OFF OFF NONE 4 St o p B i t ON 2 Bits OFF 1 Bit 5 & 6 Baud Rate 5 6 ON ON 57600 bps ON OFF 38400 bps OFF ON 19200 bps OFF OFF 9600 bps 7 &am[...]

Unit 3: Installation CL408-412e Supplemental Manual 3-10 PN: 9001159A Figure 3-5, Serial Co nnector Pin Assignment s READY/BUSY CABLE REQUIREMEN T S DB9 DB25 HOST DIRECTION DB25 PRINTER 1 1 FG (Frame Ground) Bi-Directional 1 FG (Frame Ground) 2 3 RD (Receive Data) T o Host 2 TD (T ransmit Data) 3 2 TD (T ransmit Data) T o Printer 3 RD (Receive Data[...]

Unit 3: Installation CL408-412e Supplemental Manual 3-11 PN: 9001159A IEEE1284 PARALLEL INTERFACE The pa rallel interface is a plug-in mo dule that can be inst alled by the user a nd conforms to IEEE1284 specifications. It automatically detects the IEEE1284 signals an d operates in the hi gh speed mode. If the IEEE1284 signals are not detected, it [...]

Unit 3: Installation CL408-412e Supplemental Manual 3-12 PN: 9001159A UNIVERSAL SERIAL BUS (USB) The Universal Serial Bus (USB) interface is a Plu g-In Interf ace Module that can be instal led by the user . It requires a driver (shipped with ea ch printer that has the interface inst alled) that must be loaded onto th e PC and configured to support [...]

Unit 3: Installation CL408-412e Supplemental Manual 3-13 PN: 9001159A SOF TWARE SPECIFICATIONS Corresponding Protocol TCP/IP Network Layer ARP , RARP , IP , ICMP Session Layer TCP , UDP Application Layer LPD, FTP , TELNET , BOOTP , DHCP NOTE: Print data can be sent by LPR and FTP of TCP/IP an d dedicated socket protocol. Printe r status is obtainab[...]

Unit 3: Installation CL408-412e Supplemental Manual 3-14 PN: 9001159A 802.11G WIRELESS The wireless print server provides easy printer inter f ace with 802.1 1G Wi-Fi compliant networks free of wired connections. Each printer is shipped with an integrated driver and interface installed. The driver must be loaded onto the h ost comp uter and co nfig[...]

Unit 3: Installation CL408-412e Supplemental Manual 3-15 PN: 9001159A EXT ACCESSORY PORT The 14 pin, Centronics type EXT connector provide s printe r interface with pr inter accessories with a choice of four diff erent output signals along with var ious error conditions. A DB- 9 to 14 pin Centronics adapter ca ble is required for interfacing. SOF T[...]

Unit 3: Installation CL408-412e Supplemental Manual 3-16 PN: 9001159A Figure 3-7, Signal Diagram Figure 3-8a, Timing Chart - S t andard Operation 9T o H o s t When Mode1 on the LCD is selected High V ol tage = Online Print Job W aiting. When Mode2 on the LCD is selected High V oltage = Online. This goes low (0V) when the printer is offline. 1 1 Res[...]

Unit 3: Installation CL408-412e Supplemental Manual 3-17 PN: 9001159A Figure 3-8b, T iming Chart - Repeat Print Figure 3-8c, T iming Chart - Error Signals[...]

Unit 3: Installation CL408-412e Supplemental Manual 3-18 PN: 9001159A ALL INTERFACES This chapter contains infor ma tion that is applicable to all interface types of fered. RECEIVE BUFFER The data stre am is received from the host to the printe r one job at a time. This allows the sof tware program to maintain co ntrol of the job print queue so tha[...]

Unit 3: Installation CL408-412e Supplemental Manual 3-19 PN: 9001159A RECEIVE BUFFER CONTROL Causes F or Receive Buffer Near Full Receive buffer near full occurs when the remaing free space of the buffer drops to 0.95MB of 2.95MB capacity or when the rema ining free space is availab le for storing 50 of 500 items in the history buffer . Release Of [...]

Unit 3: Installation CL408-412e Supplemental Manual 3-20 PN: 9001159A ACCESSORIES INST ALLATION This chapter covers printer accessory installation procedu res that are operator allowed. INTERFACE INSTALLATION The diagram below displays the physical in stallation of interface hardware. Refe r to the Configurat ion unit of this manual for instruction[...]

CL408-412e Supplemental Manual 4-1 PN: 9001159A PRINTER CONFIGURATION • Printer Configuration • Dip switch Setting • Configuration Modes • Menu Definition T a bles[...]

Unit 4: Printer Configuration CL408-412e Supplemental Manual 4-2 PN: 9001159A PRINTER CONFIGURATION This unit provides in-depth instruction on printer configura tion fo r operation and for some tro ubleshooting. The printer may be configured via the buttons and/or potentiometers loacated on the printer’s operator p anel. All of the printer’s bu[...]

Unit 4: Printer Configuration CL408-412e Supplemental Manual 4-3 PN: 9001159A DIP SWITCH SETTINGS This chapter identifies the fu nctions of the printer’s integrated dipswitch es. The dipswitch complex is located on the printer’s op erator panel a nd is an inte gral part of it s configuration by enabling/disabling various oper ational features. [...]

Unit 4: Printer Configuration CL408-412e Supplemental Manual 4-4 PN: 9001159A DSW1 FUNCTION DESCRIPTIONS FUNCTION DESCRIPTION Data Bit Se ts the printer to receive either 7 or 8 bits of data for each byte transmitted. Parity Selects the type of parity used for error detection. S top Bit Selects the number of stop bits to end each byte transmission.[...]

Unit 4: Printer Configuration CL408-412e Supplemental Manual 4-5 PN: 9001159A DSW3 DEFAULT SETTINGS 3-1 3-2 3-3 3-4 3-5 3-6 3-7 3-8 OFF OFF OFF OFF OF F OFF OFF OFF DSW3 CONFIGURATION 3-1 3-2 Operating Mode 3-1 3-2 OFF OFF Batch/Continuous OFF ON T ear Off ON OFF Cutter ON ON Dispenser 3-3 Lab el Sensor OFF Sensor Used ON Sensor Not Used 3-4 Backfe[...]

Unit 4: Printer Configuration CL408-412e Supplemental Manual 4-6 PN: 9001159A CONFIGURATION MODES This chapter p rovides an overview of the various configuration modes of the operation menu. All o f the configuration activities are performed via the use of the op erator panel loc ated on th e printer’s face. However, many settings may also be con[...]

Unit 4: Printer Configuration CL408-412e Supplemental Manual 4-7 PN: 9001159A ADVANCED MODE The Advanced Mode is provide d to make basic printer op erational adjustments. Typ ica lly, once these ad justments or settings ha ve been made, they will not require addi tion al address unless a new job is downloaded. Use the keys of the printer’s operat[...]

Unit 4: Printer Configuration CL408-412e Supplemental Manual 4-8 PN: 9001159A USER DOWNLOAD MODE Allows the operator to download user specific data from a host system. Use the keys of the printer’s opera tor panel to select and enter the required options. Refer to the Menu Definiti on Tables in the following chap ter to provide an explanation of [...]

Unit 4: Printer Configuration CL408-412e Supplemental Manual 4-9 PN: 9001159A SERVICE MODE Allows programming of various dimensiona l settings, sensor thresholds, and language opti ons. Use the ke ys of the operator panel to se lect and enter the required op tions. Refer to the Menu Definiti on Tables in the following chap ter to provide an explana[...]

Unit 4: Printer Configuration CL408-412e Supplemental Manual 4-10 PN: 9001159A CARD MODE This mode permits the configuratio n of an optional mem ory cartridge . This cartridge, wh en loaded, prov ides increased storage capacity for text and graphics. Use the keys of the printer’s operator pan el to select and enter the required options. Refer to [...]

Unit 4: Printer Configuration CL408-412e Supplemental Manual 4-11 PN: 9001159A PROTOCOL INITIALIZATION MODE Allows non-standard protocol code to be retu rned to the de fault value. The default value is: STX (7BH), ETX (7DH), ESC (5EH), ENQ (40H), NULL (7EH), CAN (21H), Offline (5DH) , EuroCode (D5H). Use the keys of the printer’s oper ator panel [...]

Unit 4: Printer Configuration CL408-412e Supplemental Manual 4-12 PN: 9001159A COUNTERS MODE The printer has integrated coun ters to measure the accumila tive activ ity of som e featur es. The u nit of meas ure is based on linear meters and includes a print h ead counter and a life counter. The hea d counter records th e length of the media that ha[...]

Unit 4: Printer Configuration CL408-412e Supplemental Manual 4-13 PN: 9001159A TEST PRINT MODE Provides the specifi c sequence of events required by the op erator, the printer , and the printer’s software for a test label to be printed. Test labels are designed to identi fy failures in configuratio n, adjustments problems, and mechanical defe cts[...]

Unit 4: Printer Configuration CL408-412e Supplemental Manual 4-14 PN: 9001159A BOOT DOWNLOAD MODE This download mode is used when the Firm ware becomes corrup ted and the normal download mode is not successful. Allows the program to be downloaded fr om the host computer. Figure 5-11 provides the specif ic sequence of events required by the operator[...]

Unit 4: Printer Configuration CL408-412e Supplemental Manual 4-15 PN: 9001159A FLASH MEMORY DOWNLOAD MODE A Flash ROM internally stor es/deletes font and custom de signed character data . The data is sent from a host system to the printer. Use the printer’s operat or panel to select and enter the required options. Refer to the Menu Definiti on Ta[...]

Unit 4: Printer Configuration CL408-412e Supplemental Manual 4-16 PN: 9001159A DEFAULT SETTING MODE The Default Settings M ode allows the operator to retu rn th e printer to the con figuration state as received from the factory. Use the print er’s keys to select and enter the required o ptions. Refer to the Menu Definiti on Tables in the followin[...]

Unit 4: Printer Configuration CL408-412e Supplemental Manual 4-17 PN: 9001159A HEX DUMP MODE The contents of the print buffer and the co ntents received before it may be examined thro ugh the use of the Hex Dump Mode. Each line of the printed data is e numerated in the first column, th e second column contains the data in hexadecimal format, and th[...]

Unit 4: Printer Configuration CL408-412e Supplemental Manual 4-18 PN: 9001159A MAINTENANCE MODE The Maintenance Mode per mits counter reset of various printe r components. Use the printer’s o perator panel to select and enter the re quired options. The printer has integrated coun ters to measure the accumila tive activ ity of som e featur es. The[...]

Unit 4: Printer Configuration CL408-412e Supplemental Manual 4-19 PN: 9001159A MENU DEFINITION T ABLES NORMAL MODE (T ABLE 4-1) MENU DESCRIPTION Displays the printer ’s operational status. The ONLI NE status is displayed on the top line and the label quantity status is on th e bottom. The message wi ll be changed to OFFLINE whenever the printer i[...]

Unit 4: Printer Configuration CL408-412e Supplemental Manual 4-20 PN: 9001159A The printer can be se t to automati cally go into the online mode when p owered on. Otherwise, the printer starts in the of fline state and must be manually placed online before it is ready to print. Print of fset refers to the vert ical and horizont al sh ifting of the [...]

Unit 4: Printer Configuration CL408-412e Supplemental Manual 4-21 PN: 9001159A SERVICE MODE (TABLE 4-4) MENU DESCRIPTION Is the first menu screen of the Advan ced Mode. The Adva nced Mode is provided to make basic printer operatio nal adjustments. T ypically , once these a djustments or settings have been made, they will not require additional addr[...]

Unit 4: Printer Configuration CL408-412e Supplemental Manual 4-22 PN: 9001159A Allows the selection of the character set used by the printer . The world’s primary commercial languages are provided as options. Allows the selection o f which type of operato r programming will take priority precidence . By selecting the COMMAND opti on, downloaded c[...]

Unit 4: Printer Configuration CL408-412e Supplemental Manual 4-23 PN: 9001159A Allows the copying of SA TO fonts from the PC MCIA Memory card to the optional Flash ROM. Allows the copying of the entire contents from the PCMCIA Me mory Card to the optional internal expanded memory . Allows copying of the en tire contents of the opti onal Expanded Me[...]

Unit 4: Printer Configuration CL408-412e Supplemental Manual 4-24 PN: 9001159A PROTOCOL INITIALIZATION MODE (T ABLE 4-6) MENU DESCRIPTION Initialization is automatic when the prope r keys and switches are activate d. This is the only screen that will appear and will indicate that non-standard protocol code to be returned to the defa ult value. The [...]

Unit 4: Printer Configuration CL408-412e Supplemental Manual 4-25 PN: 9001159A Allows the determi nation of whether o r no t to reset the print head coun ter to zero. Allows the determination of whether or not to re set the dispenser counter to zero. Allows the determination of whether or not to reset the cutter counter to zero. T EST PRINT MODE (T[...]

Unit 4: Printer Configuration CL408-412e Supplemental Manual 4-26 PN: 9001159A Select the INTERF ACE option for a standard download . Is an informational screen only and confirms t hat the printer is rea dy to receive th e data. Provides download status that the data is being received and its progression. This menu screen appears w hen all of the d[...]

Unit 4: Printer Configuration CL408-412e Supplemental Manual 4-27 PN: 9001159A HEX DUMP MODE (TABLE 4-12) MENU DESCRIPTION Displays to indicate the printer is online and waiting to print HEX interp retation of data received by the print buffer . MAINTENANCE MODE (TABLE 4-13) MENU DESCRIPTION Is the first menu scree n of the Maintenance Mo de and pr[...]

Unit 4: Printer Configuration CL408-412e Supplemental Manual 4-28 PN: 9001159A This screen allows th e selection of which of the pr i nter ’s internal counters are to be cleared or not at all. Following the process, fa ctory test printing is performed. Allows the selection of large (10cm) or smal l (4cm) font print size fo r the printing of a fac[...]

CL408-412e Supplemental Manual 5-1 PN: 9001159A TROUBLESHOOTING • Error Signal T r oubleshooting • T roubleshooting T a ble • Interface T roubleshooting • T est Print Modes[...]

Unit 5: Troubleshootin g CL408-412e Supplemental Manual 5-2 PN: 9001159A ERROR SIGNAL TROUBLESHOOTING ERROR DISPLAYS ERROR LED LCD DISPLAY DESCRIPTION 01 Machine Red 1. Ensure all wiring harnesses are prope rly connected. 2. Replace main circuit board. 02 Flash ROM Red 1. Ensure correct commun ication protoco ls. 2. Check cables, cycl e printer pow[...]

Unit 5: Troubleshootin g CL408-412e Supplemental Manual 5-3 PN: 9001159A TROUBLESHOOTING T A BLE TROUBLESHOOTING T ABLE IMAGE VOIDS Dirty print head. Clean print hea d. Damaged print head. Replace print head. Damaged electronics. Replace circuit board. Damaged or worn roller . Replace rollers. Poor label quality . Use higher quality media. Ribbon s[...]

Unit 5: Troubleshootin g CL408-412e Supplemental Manual 5-4 PN: 9001159A NO PRINTED IMAGE Print head is disco nnected. Ensure print head wirin g harness is connected on each end. No voltage output. Replace fuse. T e st power supply and replace as required . Defective print head. Replace print head and rese t counter . Damaged electronics. Replace c[...]

Unit 5: Troubleshootin g CL408-412e Supplemental Manual 5-5 PN: 9001159A INTERFACE TROUBLESHOOTING This chapter prov ides a checklist for th e various interface ty pes. Locate th e ch ecklist relative to the interface used and perform each of th e troublesh ooting tasks until the pr oblem has been isola ted. P ARALLEL INTERFACE CHK TROUBLESHOOTING [...]

Unit 5: Troubleshootin g CL408-412e Supplemental Manual 5-6 PN: 9001159A LAN ETHERNET INTERFACE CHK TROUBLESHOOTING STEP Ensure the interface has been correctly co nfigured. Wait two minutes and run self-t est to verify . If a test label does not print, there may be a hardware problem. Ensure the cable and its ports are not defective. Ensure that a[...]

Unit 5: Troubleshootin g CL408-412e Supplemental Manual 5-7 PN: 9001159A TEST PRINT TROUBLESHOOTING Chapter pr ovides instru ction on s p ecial printing to identify and resolve specific print problems. HEX DUMP Allows the operator to determine if there were problems in the downloadin g of data. TEST LABEL Allows the operator to identify sp ecific p[...]

Unit 5: Troubleshootin g CL408-412e Supplemental Manual 5-8 PN: 9001159A TEST LABEL PRINTING The test label is desig ned to assist in the identification of print problems. F ollow the flow chart provided below to perform this activity. Figure 5-2, T est Print Mode NOTE: The only print pro blem that the following sa mple test la bel does not display[...]

Unit 5: Troubleshootin g CL408-412e Supplemental Manual 5-9 PN: 9001159A Figure 5-3, Sample T est Label D S W 3 D S W 2 D S W 1 N O N E SAM PL E T EST L ABEL Label C ont ent s W i l l V ary D epending on T es t Label Ty pe . Compar e this sc ale on each s ide to ensure the pr int is evenl y s paced horiz ontall y . Compar e this sc ale on eac h si [...]

CL408-412e Supplemental Manual 6-1 PN: 9001159A MAINTENANCE • Cleaning Procedures • Replacement Procedures • Adjustment Procedures[...]

Unit 6: Maintenance CL408-412e Supplemental Manual 6-2 PN: 9001159A CLEANING PROCEDURES Cleaning of the printer is a necessary ma intenance activity to ensure print quality an d longer printer life. There are tow basic typ es of cleanin g involved; t he remova l of loose de bris and th e removal o f residue. Use a sof t cloth and/or a p neumatic bl[...]

Unit 6: Maintenance CL408-412e Supplemental Manual 6-3 PN: 9001159A REPLACEMENT PROCEDURES This chapter provides in-depth instruction on all primary component and assembly replaceme nt, in addition to most secondary components. Use the text in conjunction with their accompanied grap hics to ensure complete comprehension throughout the pro cess. Esp[...]

Unit 6: Maintenance CL408-412e Supplemental Manual 6-4 PN: 9001159A Figure 6-1b, Print Head Re placement 4 1 3[...]

Unit 6: Maintenance CL408-412e Supplemental Manual 6-5 PN: 9001159A INTERFACE BOARD REPLACE MENT Circuit boards generally ha ve long lives due to the lack of moving parts. Generally, if a circuit board becomes defective, it is contributa ble to a negative external condition. If it is determined that the circuit board ha s become defect ive, search [...]

Unit 6: Maintenance CL408-412e Supplemental Manual 6-6 PN: 9001159A FUSE REPLACEMENT The fuse is wired to th e power recept acle and protects th e printer from power su rges from the electr ical source. If a surge of electricity reaches th e fuse, its filiment will melt crea ting a disruption of the flow . In order to bridge the gap so the printer [...]

Unit 6: Maintenance CL408-412e Supplemental Manual 6-7 PN: 9001159A ADJUSTMENT PROCEDURES This chapter covers all of the printer and pr inter ac cessory adjustments. These a djustments include mechanical adjustments required following th e replacement of components and assemb lies, in addition to, the operational adjustments r equired following a j[...]

Unit 6: Maintenance CL408-412e Supplemental Manual 6-8 PN: 9001159A PRINT HEAD ALIGNMENT Print head position ha s a direct impact on print qu ality. The print head mu st be parallel with the platen roller for the printed image to be consis tent across the label. 1 Open the right housing cover to access print assembly (1, Figure 6-5a) . 2 Ensure pri[...]

Unit 6: Maintenance CL408-412e Supplemental Manual 6-9 PN: 9001159A RIBBON GUIDE ALIGNMENT If the print ribbon is not spread smoo thly over the print head when it makes contact with the media, print voids will occur at the p oint of the rib bon fold. Typically, this is the result of t he axis of one o f the followin g not being perfectly parallel w[...]

Unit 6: Maintenance CL408-412e Supplemental Manual 6-10 PN: 9001159A LABEL SENSOR POSITIONING The label sensor assembly pr ovides a mounting apparatus for the eye-mark, gap, and pape r-end sensors. Position adjustment of the label sensor is not required when using sta ndard label media. When non-standard media is used, pla c e a section of the medi[...]

Unit 6: Maintenance CL408-412e Supplemental Manual 6-11 PN: 9001159A RIBBON SPINDLE TENSIONING The printer ha s two ribbon sp indles; one to supply r ibbon me dium from the rear of the printer past the print head to the spind le closest t o the front for the pu rposes of rewinding th e used me dium. The r ewind spin dle is coupled to the drive trai[...]

Unit 6: Maintenance CL408-412e Supplemental Manual 6-12 PN: 9001159A OPERATIONAL ADJUS TMENTS These operational adjustments are for fine tu ning the pr inter as n ecessary following the configura tion proces s and are largely confined to the fo ur potentiometers located on the operator pane l. Refer to the table below for their function. POTENTIOME[...]

Unit 6: Maintenance CL408-412e Supplemental Manual 6-13 PN: 9001159A Figure 6-9, Print Base Reference Positi on L A B EL PR I NT DI RE CT I ON REF LEC T IVE SEN SOR T R AN SMI SSI ON SEN SOR Bas e P r int P osi ti on CO NTI NUO US M O DE R EF L ECT IVE SEN SOR T R AN SMI SSI ON SEN SOR Base Pr int & T ea r- Of f P o sit io n TEA R -O FF MO DE R[...]

CL408-412e Supplemental Manual 7-1 PN: 9001159A APPENDIX • Print Setup Dimensions • Label Reference Position Diagram • Glossary[...]

Unit 7: Appendix CL408-412e Supplemental Manual 7-2 PN: 9001159A PRINT SETUP DIMENSIONS Figure 7-1, Print Se tup Dimensions Print Head T e a r-Of f Inv al i d A r ea for Print G ap 0.67 – 2.64" Ey e- Mar k 0.24 – 2. 09 " 0.99 " 1.94" Pr i nt Wi dth: 4.09" / 4.20" LA BE L P RI N T D I R E CT I O N Ey e-Mark, G ap, P[...]

Unit 7: Appendix CL408-412e Supplemental Manual 7-3 PN: 9001159A LABEL REFERENCE POSITION Figure 7-2, Label Reference Pos ition Diagram LA BE L P RI N T D I R EC T IO N R EF L EC T I VE SEN SOR T R AN SM I SSI ON SE N SOR Base Pr in t Posit ion CO NTI NUO US M O DE R EF L EC T IV E SEN SOR T R AN SM I SSI ON SE N SOR Base Pr in t & T e a r- O f[...]

Unit 7: Appendix CL408-412e Supplemental Manual 7-4 PN: 9001159A GLOSSARY GLOSSARY AC (Alternating Curren t) Electrical current that re verses its direction regularly a nd continually . Accessory An optional assembly that may be used to provide an additional fu nction. Active T ags RFID tags which use batteries as partial or complete source of po w[...]

Unit 7: Appendix CL408-412e Supplemental Manual 7-5 PN: 9001159A Bytes A collection of 8 bits used in the binary system. Capacity As it relates to RFID, the number of bits or by tes that can be programmed into a tag. This may represent the bits accessible to the user or th e to tal number - including those reserved to the manufacturer (e. g., parit[...]

Unit 7: Appendix CL408-412e Supplemental Manual 7-6 PN: 9001159A Diode Allows current to flow in one direction but not the other to protect sensitive electron ics. A diode functions by compositing two conductive mate rials with one possessing low resistance to electrical current on one side and high resistance on the other . Dipswitch Complex A gro[...]

Unit 7: Appendix CL408-412e Supplemental Manual 7-7 PN: 9001159A Factory Programming Relative to RFID, the programming of info rmation into a tag occurring as part of the manufacturing process resulting in a rea d-only tag. Field Programming In RFID, programming that usually occurs bef ore the tag is installed on the object to be identified enablin[...]

Unit 7: Appendix CL408-412e Supplemental Manual 7-8 PN: 9001159A Key The button on a panel th at may be pressed to send an electrical signal to influence a predetermined activity . Keyed A physical object sh aped in a manner so as to prevent u nwanted movement or to ensure desired movement. Kg (Kilogram) A unit of weight me asure within the metric [...]

Unit 7: Appendix CL408-412e Supplemental Manual 7-9 PN: 9001159A Modulation In RFID, the methods of altering carriers in order to transmit the encoded information. Nest A set of similarly shaped objects with one smaller and resting within the other . Nominal The point between a positive and negative deviation which is considered to be optimum. Nut [...]

Unit 7: Appendix CL408-412e Supplemental Manual 7-10 PN: 9001159A Print Head The device on a direct thermal o r thermal transfer printer containing the heating elemen ts that causes an image to be transferred to print media. Processor A programmable device that performs all the inst ruction, logic, and mathematical processing in a computer - is the[...]

Unit 7: Appendix CL408-412e Supplemental Manual 7-11 PN: 9001159A RFID T ags A system of finding the positi on or locati on of assets. A microchip attached to an antenna that i s packaged in a way that it can be applied to an object. The tag picks up signals from, and sends sig nals to, a reader . The tag contains a unique serial number , but may h[...]

Unit 7: Appendix CL408-412e Supplemental Manual 7-12 PN: 9001159A Simultaneous T o take place at the same time. Sleeve A thin ho llow material that is inserted onto anothe r to provide pr oportionate spacing. Snap Ring A circu lar clip that may be ap plied to a shaft, etc. to prevent another object from moving - us ed to retain objects in position.[...]

Unit 7: Appendix CL408-412e Supplemental Manual 7-13 PN: 9001159A T roubleshoot The act of locating the s ource of a problem or problems. T wo -Dimensional T wo of the projectories of an object: X axis is the distance l eft and ri ght and the Y axis is the distance up and down. In a two-dimensional pe rspective, the Z a xis is not recog nized. Unif[...]