SATO GT408 manual

PN 9001 138A G T408/410/424e Printer OPERATOR MANUAL[...]

SA T O America, Inc. 10350A Nations Ford Road Charlotte, NC 28273 Main Phone: (704) 644 .1650 T echnical Support Hotline: (704) 644.1660 T echnical Support Fax: (707 ) 644.1661 E-Mail: sato sales@satoamerica.com technical support@sato america.com www .satoamerica.com W ARNING THE EQUIPMENT REFERENCED IN THIS DOCUM ENT COMPLIES WITH THE REQUIREMENTS[...]

PN 9001138A T ABLE OF CONTENTS INTRODUCTION About This Manual 1-2 General Description 1-3 Control Features 1-4 TECHNICAL DATA Physical Characteristics 2-2 Power 2-2 Enviromental 2-2 Processing 2-2 Print 2-2 Media 2-2 Ribbon 2-3 Sensing 2-3 Processing 2-3 Character Font Capabilities 2-4 Barcode Capabilities 2-5 Regulatory Approvals 2-5 INSTALLATION [...]

PN 9001138A PRINTER CONFIGURATION Configuration Modes 4-2 Normal Mode 4-2 User Mode 4-3 Advanced M ode 4-4 IEEE1284 Interface Setup Mode 4-5 RS232C Interface Setup Mo de 4-6 Centronics Interface Setup M ode 4-7 LAN Interface Setup Mode 4-8 USB Interface Setup Mode 4-9 Cartidge Mode 4-10 SEMBL Mode 4-11 Test Print M ode 4-12 Download Mode 4-13 Hex D[...]

SATO GT4xxe Series Operator Manual PN 9001138A Page 1-1 INTRODUCTION • About This Manual • General Description • Control Features[...]

Unit 1: Introduction SATO GT4xxe Series Operator Manual PN 9001138A Page 1-2 ABOUT THIS MANUAL This manual is laid out consistent with the pr oduct discussed and provides all of the information required for printer maint enance and repair by SATO approved personnel. For the repair technician, this manual is intend ed to compli ment, and to be used [...]

Unit 1: Introduction SATO GT4xxe Series Operator Manual PN 9001138A Page 1-3 GENERAL DESCRIPTION The GT4xxe series printer is a high-performance printer capable of printing all popular bar codes and twelve human-readable fonts; providing an inventory of thouasnds of styles and sizes. Its heavy metal construction is designed to deliver optimum perfo[...]

Unit 1: Introduction SATO GT4xxe Series Operator Manual PN 9001138A Page 1-4 CONTROL FEATURES This chapter identifies the intera ctive control features of the printer. These functions are generally defined here. More specific explainati ons will be found throughout this manual on how to use them. Figure 1-2 , Operator Pa nel POW ER ON LINE STAT U S[...]

SATO GT4xxe Series Operator Manual PN 9001138A Page 2-1 TECHNICAL DAT A • Physical Characteristics •P o w e r • Enviroment al • Processing •P r i n t •M e d i a •R i b b o n • Sensing • Interface Modules • Character Font Cap abilities • Barcode Cap abilities • Regulatory Approvals[...]

Unit 2: Technical Data SATO GT4xxe Series Operator Manual PN 9001138A Page 2-2 PHYSICAL CHARACTERISTICS Width 10.67 Inches (271 mm) Height 12.00 Inches (305 mm) Depth 17.90 Inch es (455 m m) Weight 33.07 Pounds (15.0 Kg) st andard POWER Input V oltag e 100-240 V olts AC +/- 10%, 50/60 Hertz +/-5% Power Consumption 200 V olts/200 W atts Operating, 6[...]

Unit 2: Technical Data SATO GTxxe Series Oper ator Manual PN 9001138A Page 2-3 S tan dard Mode Media Width: 0.87 to 5.04 In ches (22-128 mm) Media Pitch: 0.20 to 5.04 Inches (5-397 mm) Backing Paper Wid th: 0.98 to 5.16 Inches (25-131 mm) Backing Paper Pitch: 0.35 to 15.75 Inches (9-400 mm) Cutter w/ backfeed Media Wid th: 0.98 to 5.16 Inches (25-1[...]

Unit 2: Technical Data SATO GT4xxe Series Operator Manual PN 9001138A Page 2-4 Ethernet 10/100 Base T , 802.1 1B Wireless Wi-Fi Mini LAN 10BASE-T/100BA SE- TX Automatic Switching Centronics CHARACTER FONT CAPABILITIES MATRIX FO NTS U Font 5 dots W x 9 dots H S Font 8 dots W x 15 dots H M Font 13 dots W x 20 dot s H XU Font 5 dots W x 9 dots H (H el[...]

Unit 2: Technical Data SATO GTxxe Series Oper ator Manual PN 9001138A Page 2-5 CHARACTER CONTROL Expansion up to 12 x in either th e X or Y coordinates. Charcter Pitch Control Line S pace Control Journal Print facility 0, 90, 180, and 270 Degr ee Rotation BAR CODE CAPABILTIES Linear Bar Codes UPC-A/E EAN-13/8 CODABAR Code 39 Code 93 Code 128 Interl[...]

Unit 2: Technical Data SATO GT4xxe Series Operator Manual PN 9001138A Page 2-6[...]

SATO GT4xxe Series Operator Manual PN 9001138A Page 3-1 INSTALLATION • Unp acking • Part s Identification • Printer Inst allation • Interface Selection • Accessories Inst allation[...]

Unit 3: Installation SATO GT4xxe Series Operator Manual PN 9001138A Page 3-2 UNP ACKING & P ART S IDENTIFICATION Unpack the printer as directed in the following procedure. 1 Place the shipping cont ainer (box) upright on a soid, flat surface. 2 Open the box, remove any loose items and the first layer of packing material. 3 Carefully lift t he p[...]

Unit 3: Installation SATO GT4xxe Series Operator Manual PN 9001138A Page 3-3 PRINTER INST ALLATION This chapter provides guidance o n how to st ation, connect, and load the printer once unpacked. Following printer setup, procede to the next ch apter fo r information on interface selection. SITE LOCATION • S tationed on a solid flat surface. • S[...]

Unit 3: Installation SATO GT4xxe Series Operator Manual PN 9001138A Page 3-4 MEDIA SELECTION The size and type of the labels or tags to be prin ted should have been taken into consideration before printer purchase. Ideally, the media width will be equal to, or just narrower than, the print head. Using media that does not cover the prin t head will [...]

Unit 3: Installation SATO GT4xxe Series Operator Manual PN 9001138A Page 3-5 Figure 3-3b, Fan-fold Media & Ribbon Load ing Media Ribbon Roll Pr int Assem b ly Media Ramp Label Damper Media Holder Media G u ide[...]

Unit 3: Installation SATO GT4xxe Series Operator Manual PN 9001138A Page 3-6 INTERFACE SELECTION This chapter present s the printer interface type s and their specifications. These specifications include detailed information to assist in the se lection of the most appropriate meth od for the printer to interface with the host. The fo ur acceptable [...]

Unit 3: Installation SATO GT4xxe Series Operator Manual PN 9001138A Page 3-7 Figure 3-4, Serial Int erface Pin Assignment s RS232C SERIAL INTERFACE SIGNALS PIN DIRECTION SIGNAL DEFINITION 1 Reference FG (Frame Ground) 2 T o Host TD (T ransmit Data) - Dat a from the printer to th e host computer . Sends X-On/ X-Off char acters or status data (bi-di [...]

Unit 3: Installation SATO GT4xxe Series Operator Manual PN 9001138A Page 3-8 IEEE1284 PARALLEL INTERFACE The parallel interface is a plug-in module that can be inst alled by the user and conforms to IEEE1284 specifications. It automatically detect s the IEEE1284 signals an d operates in the high speed mode. If the IEEE1284 signals are not detected,[...]

Unit 3: Installation SATO GT4xxe Series Operator Manual PN 9001138A Page 3-9 UNIVERSAL SERIAL BUS (USB) ADAPTER The Universal Serial Bus (USB) interface is a Pl ug-In Interface Module that can be installed by the user . It requires a driver (shipped with each printer that has the inte rface installed) that must be loaded on your PC and the PC must [...]

Unit 3: Installation SATO GT4xxe Series Operator Manual PN 9001138A Page 3-10 RECEIVE BUFFER The data stream is received fro m the host to the printer one job at a time. This allows the software pro gram to maintain control of th e job print queue so that it can move a high priority job in front of ones of lesser importance. A multiple job buf fer [...]

Unit 3: Installation SATO GT4xxe Series Operator Manual PN 9001138A Page 3-11 ACCESSORIES INST ALLATION EXTERNAL SIGNAL CONNECTOR This connector permits the interface o f an external source with the printer for the purpose of regulating print actiivity to coincide with those external requirements (i.e.: production flow, etc.). 1 Disconnect power su[...]

Unit 3: Installation SATO GT4xxe Series Operator Manual PN 9001138A Page 3-12 MEMORY EXPAN SION The memory cartridge provid es additional storage of user data and graphics. Acce ss to the memory cartridge port, and its installation, is very simple. The instructions below provide guidance. 1 Disconnect power supply cord. 2 Detach memory cartridge co[...]

Unit 3: Installation SATO GT4xxe Series Operator Manual PN 9001138A Page 3-13 INTERFACE UPGRADE The printer is typically ordered with a high-speed parallel interf ace board installed. However, interface requirements sometimes change an d an upgrade is desired. All of the interface boards are installed within the same slot (middle) located in the re[...]

Unit 3: Installation SATO GT4xxe Series Operator Manual PN 9001138A Page 3-14 LABEL CUTTER INSTALLATION The label cutter, when installed, replaces the printer’s lower front housin g cover. Its internal sensor monitors media feed and activates the cut sequence based on user established valu es. The cutter assembly is powered through relayed curren[...]

SATO GT4xxe Series Operator Manual PN 9001138A Page 4-1 PRINTER OPERATION • Configuration Modes • Operational Adjustment s[...]

Unit 4: Operation SATO GT4xxe Series Operator Manual PN 9001138A Page 4-2 CONFIGURATION MODES This chapter provides an overview of the various configuration modes o f the operation menu. All of the following configuration activities are performed via the use of the operator p anel located on the printer front. Howe ver , many settings may al so be [...]

Unit 4: Operation SATO GT4xxe Series Operator Manual PN 9001138A Page 4-3 USER MODE This mode allows cofiguration of pr inting features that are prone to change from job to job. These are some of the most basic and common adj ustments of all of the configuration modes. Figure 4-2, User Mode OFF SET VOLU ME PIT C H +0. 0 0 OFF SET +0.0 0 DARKNE SS 0[...]

Unit 4: Operation SATO GT4xxe Series Operator Manual PN 9001138A Page 4-4 ADVANCED MODE The Advanced Mode is provide d to make basic printer operational adjustments. T ypically , once these adjustment s or settings have been made, t hey will not require additional address unless a new job is downloaded. The following table identifies the menus of t[...]

Unit 4: Operation SATO GT4xxe Series Operator Manual PN 9001138A Page 4-5 IEEE1284 INTERFACE SETUP MODE This chapter provides the pr ogramming sequences required for IEEE1284 interface setup. Use the keys of the printer’s operator panel to select and enter the required options. Figure 4-4, IEEE1284 Inte rface Setup Mode INTERFACE CARD S ETTI NG Y[...]

Unit 4: Operation SATO GT4xxe Series Operator Manual PN 9001138A Page 4-6 RS232C INTERFACE SETUP MODE This chapter provides the progr amming sequences required for RS232C interface setup. Use the keys of the printer ’s op erator panel to select and enter the require d options. Figure 4-5, RS232C Interface Setup Mode ON L I N E QTY : 000000 CANCEL[...]

Unit 4: Operation SATO GT4xxe Series Operator Manual PN 9001138A Page 4-7 CENTRONICS INTERFACE SETUP MODE This chapter provides t he programming sequences required for Centronics interface setup. Use the keys of the printer’s operator panel to select and enter the required options. Figure 4-6, Centr onics Interface Mode IN T ER F AC E C AR D S ET[...]

Unit 4: Operation SATO GT4xxe Series Operator Manual PN 9001138A Page 4-8 LAN INTERFACE SETUP MODE This chapter provides the programming sequenc es required for LAN and mini-LAN interface setup. Use the keys of the printer’s operator panel to select and enter the required options. Figure 4-7, LAN Interface Set up Mode ON L I N E QTY : 000000 CANC[...]

Unit 4: Operation SATO GT4xxe Series Operator Manual PN 9001138A Page 4-9 USB INTERFACE SETUP MODE This chapter provides the programming sequ ences required for USB interface setup. Use the keys of the printer ’s op erator panel to select and enter the require d options. Figure 4-8, USB Inte rface Setup Mode IN T ER F AC E C AR D S ETTI NG YE S N[...]

Unit 4: Operation SATO GT4xxe Series Operator Manual PN 9001138A Page 4-10 CARTRIDGE MODE This mode permits the configuration of an opt ional memory cartridge. This cartridge, when loaded, provides increased storage cap acity for text and graphics. Use the keys of the printer ’s operator pan el to select and enter the required options. Figure 4-9[...]

Unit 4: Operation SATO GT4xxe Series Operator Manual PN 9001138A Page 4-11 SEMBL MODE SEMBL (SA TO Embedded Basic Language) a llows soft ware programs written in standar d Basic language to be loaded into the print er and exec uted without additional computer connections. Use the keys of the printer’s operator pan el to select and enter the requi[...]

Unit 4: Operation SATO GT4xxe Series Operator Manual PN 9001138A Page 4-12 TEST PRINT MODE Figure 4-1 1 provides the specific sequence of ev ent s required by the operator , the printer , and the printer ’s sof tware for a test label to be prin ted. T est labels are designed to identify failu res in configuration, adjustment pr oblems, and mechan[...]

Unit 4: Operation SATO GT4xxe Series Operator Manual PN 9001138A Page 4-13 DOWNLOAD MODE This download feature allo ws the operator to download print jobs to the printer . When downloading is complet e, the LCD screen will return to the original disp lay . If an error occurs, a DOWNLOAD ERROR will display . Use the keys of the printer’s operator [...]

Unit 4: Operation SATO GT4xxe Series Operator Manual PN 9001138A Page 4-14 HEX DUMP MODE The contents of the print buf fer and the data received before it is placed into the print buffer may be examined through the use of the Hex Dump Mode. Each line of the printed data is inu merated in the first column, the second column cont ains the data in hex[...]

Unit 4: Operation SATO GT4xxe Series Operator Manual PN 9001138A Page 4-15 BOOT DOWNLOAD MODE Figure 4-14 provides the specific sequence of ev ent s required by the operator , the printer , and the printer ’s software Use the keys of the printer’s operator p anel to select and enter the required options. Figure 4-14, Boot Downlo ad Mode PROGRAM[...]

Unit 4: Operation SATO GT4xxe Series Operator Manual PN 9001138A Page 4-16 DATA SAVE MODE Figure 4-15 provides the specific sequence of ev ent s required by the operator , the printer , and the printer ’s sof tware to store the printer ’s h istory . Use the keys of the printer’s operator pan el to select and enter the required options. Figure[...]

Unit 4: Operation SATO GT4xxe Series Operator Manual PN 9001138A Page 4-17 DEFAULT SETTINGS MODE Figure 4-16 provides the specific sequence of ev ent s required by the operator , the printer , and the printer ’s sof tware to return the printer to the configura tion state as recieved from the factory . Use the keys of the printer’s operator pan [...]

Unit 4: Operation SATO GT4xxe Series Operator Manual PN 9001138A Page 4-18 PRINT CANCEL MODE Figure 4-17 provides the specific sequence of ev ent s required by the operator , the printer , and the printer ’s sof tware to cancel a print job once initiated. Use the keys of the p rinter ’s opera tor panel to sele ct and enter the required options.[...]

Unit 4: Operation SATO GT4xxe Series Operator Manual PN 9001138A Page 4-19 PRINT DARKNESS DEFAULT MODE Figure 4-18 provides the specific sequence of ev ent s required by the operator , the printer , and the printer ’s sof tware to return to the print darkness (density) setting as received from the factory . Use the keys of the printer’s operato[...]

Unit 4: Operation SATO GT4xxe Series Operator Manual PN 9001138A Page 4-20 SERVICE MODE Allows the programming of various dimensi onal settings, sensor threshold s, and language options. Use the keys of the printer’s operator p anel to select and enter the required options. Figure 4-19 , Service Mode CO PYI NG LABEL N EAR EN D ENAB LE DISAB LE HE[...]

Unit 4: Operation SATO GT4xxe Series Operator Manual PN 9001138A Page 4-21 FACTORY MODE The Factory Mode permit s counter reset of various printer compon ents. Use the keys of the printer ’s operator p anel to select and reset those features. Figure 4-20, Factory Mode MAIN PCB R EVISI ON REV 0. 0 HEA D OPEN + ENT ER + + + PO WER MA INTEN ANCE MO [...]

Unit 4: Operation SATO GT4xxe Series Operator Manual PN 9001138A Page 4-22 NORMAL MODE (4-1) MENU DESCRIPTION Displays the operational st atus of the printer . The ONLINE status is displayed o n the top line and the label quantity status on the bottom. Th e message will be ch anged to OFFLINE whenever the printer is swit ch ed offline by pressing t[...]

Unit 4: Operation SATO GT4xxe Series Operator Manual PN 9001138A Page 4-23 Is the premiere screen of the Advanced Mode. The Advanced Mode is provided to make ba sic printer operational adjustments. T ypically , once these adjustme nts or settings have been made, they will no t require additional address unless a new job is downloaded . The follo wi[...]

Unit 4: Operation SATO GT4xxe Series Operator Manual PN 9001138A Page 4-24 USER MODE (4-2) MENU DESCRIPTION Displays the operational st atus of the printer . The ONLINE status is displayed o n the top line and the label quantity status on the bottom. Th e message will be ch anged to OFFLINE whenever the printer is swit ch ed offline by pressing the[...]

Unit 4: Operation SATO GT4xxe Series Operator Manual PN 9001138A Page 4-25 Print of fset refers to the vertical and horizont al shifting of the entire print area relative to the label and th e print start position. The movement is incremented by dot s in the positive (+) or negative (-) direction . Positive and nega tive vertical adjustment is towa[...]

Unit 4: Operation SATO GT4xxe Series Operator Manual PN 9001138A Page 4-26 ADVANCED MODE (4-3) MENU DESCRIPTION Is the premiere screen of the Advanced Mode. The Advance d Mode is provided to make ba sic printer operational adjustments. T ypically , once these adjustment s or settings have been made, they will no t require additional address unless [...]

Unit 4: Operation SATO GT4xxe Series Operator Manual PN 9001138A Page 4-27 Allows the pitch sensor to be activated or deactivated as circumstances dict ate. Allows the reference sensor to be selected relative to the media type to be used . This feature determin es the integrity of the print head element s when enabled. A few labels will be printed [...]

Unit 4: Operation SATO GT4xxe Series Operator Manual PN 9001138A Page 4-28 This feature allows one la bel to be fed upon the printer bein g powered on. Enable or disable as desired. This feature allows one label to be fed following an error b eing corrected and the printer going on line. The ESC sequence in SBPL commands may be defined as standar d[...]

Unit 4: Operation SATO GT4xxe Series Operator Manual PN 9001138A Page 4-29 INTERFACE MODES (4-4 THROUGH 4-8) MENU DESCRIPTION Displays the operational st atus of the printer . The ONLINE status is displa yed on the top line and the label quan tity status on the bottom. Th e message will be ch anged to OFFLINE whenever the printer is swit ch ed offl[...]

Unit 4: Operation SATO GT4xxe Series Operator Manual PN 9001138A Page 4-30 Allows BCC check to be enabled or disabled. Will only appear when S tatus5 is set for protocol. Allows selection of the receive bu ffer ty pe. Select MUL TI for multiple buffer and 1ITEM for a single item buf f er . Will only appear if RS232C, RS422/485 , IEEE128 4, or Centr[...]

Unit 4: Operation SATO GT4xxe Series Operator Manual PN 9001138A Page 4-31 Allows determination of which me thod of configu ration has priority; the relative dip switch or th e LCD menu. This screen is displayed only when the app licabl e interfac e card is installed. Allows selection of the baud rate. Will only appear when the RS232C interface is [...]

Unit 4: Operation SATO GT4xxe Series Operator Manual PN 9001138A Page 4-32 Allows setting for output timing of fault signal for Centronics interface. Select ON for synchr onous output with Sele ct signal and OFF with asychro nous outputs with Select signal. Will only display if the Centronics interface is inst alled. Allows the selection of the de [...]

Unit 4: Operation SATO GT4xxe Series Operator Manual PN 9001138A Page 4-33 Allows setting of the subnet ma sk. This display will only appear if any LAN inte rface is present and the Card option is n ot selected in the prior menu. Will become active upon power reboot. Allows setting of the gateway address. Will only appear if any LAN interface is pr[...]

Unit 4: Operation SATO GT4xxe Series Operator Manual PN 9001138A Page 4-34 CARTRIDGE MODE (4-9) MENU DESCRIPTION Displays the operational st atus of the printer . The ONLINE status is displayed o n the top line and the label quantity status on the bottom. Th e message will be ch anged to OFFLINE whenever the printer is swit ch ed offline by pressin[...]

Unit 4: Operation SATO GT4xxe Series Operator Manual PN 9001138A Page 4-35 SEMBL MODE (4-10) MENU DESCRIPTION Displays the operatio nal status of the printer . Also displays the remaining quantity to be pr inted. Displays the operational st atus of the printer . The ONLINE status is displa yed on the top line and the label quan tity status on the b[...]

Unit 4: Operation SATO GT4xxe Series Operator Manual PN 9001138A Page 4-36 TEST PRINT MODE (4-1 1) MENU DESCRIPTION Is the premiere screen of the te st print mode. T o view this screen and access this mode, pre ss and hold the FEED key while powering on the printer . • Configuration: The printer ’s configuration setting. • Barcode: The printe[...]

Unit 4: Operation SATO GT4xxe Series Operator Manual PN 9001138A Page 4-37 DOWNLOAD MODE (4-12) MENU DESCRIPTION Displays Confirms the printer is on stand-by for receiving download dat a. The doewnloaded dat a received from the host shall be written in the memory cartridge or the main ROM. No entry is required. Downloading progress may be mon itore[...]

Unit 4: Operation SATO GT4xxe Series Operator Manual PN 9001138A Page 4-38 HEX DUMP MODE (4-13) MENU DESCRIPTION Displays the operational st atus of the printer . The ONLINE status is displayed o n the top line and the label quantity status on the bottom. Th e message will be ch anged to OFFLINE whenever the printer is swit ch ed offline by pressin[...]

Unit 4: Operation SATO GT4xxe Series Operator Manual PN 9001138A Page 4-39 BOOT DOWNLOAD MODE (4-14) MENU DESCRIPTION Allows selection of the downlo ad method. Displays the port that r eceives the download da ta. • Interface: Receiving data from extend ed interface. • Cartridge: Receiving data from Min i-LAN. Allows confirmation of download. Di[...]

Unit 4: Operation SATO GT4xxe Series Operator Manual PN 9001138A Page 4-40 DAT A SAV E MODE (4-15) MENU DESCRIPTION Displays the operational st atus of the printer . The OFFLINE status is displayed o n the top line and the label quantity status on the bottom. The message will be changed to ONLINE whenever the printer is swit ched on line by pressin[...]

Unit 4: Operation SATO GT4xxe Series Operator Manual PN 9001138A Page 4-41 DEFAULT SETTINGS MODE (4-16) MENU DESCRIPTION Allows selection of da ta to be initialized. Confirms selection. Confrims the initializat ion of protocol code. Confirms the completion of printer setup and protocol cod es. DEFAUL T MO DE PRINTER SETT ING ALT. PROTO C O L DEFAUL[...]

Unit 4: Operation SATO GT4xxe Series Operator Manual PN 9001138A Page 4-42 PRINT CANCEL MODE (4-17) MENU DESCRIPTION Displays the operational st atus of the printer . The OFFLINE status is displayed o n the top line and the label quantity status on the bottom. The message will be changed to ONLINE whenever the printer is swit ched on line by pressi[...]

Unit 4: Operation SATO GT4xxe Series Operator Manual PN 9001138A Page 4-43 SERVICE MODE (4-19) MENU DESCRIPTION The Maintenance Mo de is divided into two sections; the Service Mode and the Factory Mo de. The Service Mode allows the programming of various dimensional settings, sensor thre sholds, and language options. The Factory Mode pe rmits count[...]

Unit 4: Operation SATO GT4xxe Series Operator Manual PN 9001138A Page 4-44 T o enable or disable the control of rib bon rewind speed. When enabled, the printer will mo nitor ribbon us age and notify when the loaded ribbon is low . Allows the setting of a function key . Allows the backfeed distance to be set. If using thermal transfer for printing, [...]

Unit 4: Operation SATO GT4xxe Series Operator Manual PN 9001138A Page 4-45 Determines whether or not the pr inter will be compatible with a previous printer . Allows copying of firmware data. Enables the display of an ope rating log as an icon in Normal Mode. The three types are Dat aReceived, DataEdit, and Print. Each icon will be over-written an [...]

Unit 4: Operation SATO GT4xxe Series Operator Manual PN 9001138A Page 4-46 Confirms copying is in prog ress. D ata entry not required. Enables the print log to be dleted from th e memory cartridge. Enables the print log to be sent to the st atus port in real-time. Confirms the program has be en copied. SERVICE MODE (4-19) MENU DESCRIPTION CO PY ING[...]

Unit 4: Operation SATO GT4xxe Series Operator Manual PN 9001138A Page 4-47 FACTORY MODE (4-20) MENU DESCRIPTION The Maintenance Mo de is divided into two sections; the Service Mode and the Factory Mo de. The Service Mode allows the programming of various dimensional settings, sensor thre sholds, and language options. The Factory Mode pe rmits count[...]

Unit 4: Operation SATO GT4xxe Series Operator Manual PN 9001138A Page 4-48 Displays values for the dispenser counter . Enables the printer’s serial number to be recorded within the printer . Enables the revision numbe r of the main circuit board to be recorded. Enables the revision number of the inte rface card to be recorded. Initiates test prin[...]

Unit 4: Operation SATO GT4xxe Series Operator Manual PN 9001138A Page 4-49 OPERATIONAL ADJUSTMENT S These operational adjustment s are for fine tuning the printer as necessary following the configuration process and a re largely confined to the four potentiometers located on the opera tor panel. Refer t o the table below for their function. POTENTI[...]

Unit 4: Operation SATO GT4xxe Series Operator Manual PN 9001138A Page 4-50 Figure 4-21, Sensor & Accessory Positioning Print Head Cutter T ear - Off Dis penser I nva lid Ar ea f or Pr int 0.69" 0 .25" 0.45" 0.63" 0.79" 0.64" 2.05" Print Wi dt h: 4.09"/ 4.20 " L AB EL PR INT DI REC TI ON Ey e- Mar k S[...]

Unit 4: Operation SATO GT4xxe Series Operator Manual PN 9001138A Page 4-51 Figure 4-22, Print Base Reference Position L AB EL PR I NT DI RE CTI ON RE FLE CTIV E S E NS OR T R AN SM IS SION SEN SOR Bas e Pri nt Pos iti on CO NTI NUO US M O DE REF L ECT IVE SENSOR T R AN SMI SSI ON SEN SOR Base Pr in t & T e a r- Of f P o sit io n TE AR - O FF M [...]

Unit 4: Operation SATO GT4xxe Series Operator Manual PN 9001138A Page 4-52[...]

SATO GT4xxe Series Operator Manual PN 9001138A Page 5-1 TROUBLESHOOTING • Error Signals • T roubleshooting T able • Interface T roubleshooting • T est Print T roubleshooting • Sensor Locations[...]

Unit 5: Trou bleshoot ing SATO GTxxe Series Operator Manual PN 9001138A Page 5-2 ERROR SIGNALS Error No. LCD Display Description 01 Machine Error Cause: Remedy: Alarm sound: External signa l: Circuit board pr oblem. Conta ct a sales outlet, dealer , or service center . One long b eep. Machine error . 02 Flash ROM Error Cause(s): Remedy: Alarm sound[...]

Unit 5: Trou bleshoot ing SATO GT4xxe Series Operator Manual PN 9001138A Page 5-3 07 Head Open error Cause(s): Remedy: Alarm sound: External s ignal: 1. The he ad unit is not prop erly latch ed. 2. Malfunctioning head-open switch. Properly latch the print head and/ or replace the switch. Three short beeps. Machine error . 08 Paper End error Cause(s[...]

Unit 5: Trou bleshoot ing SATO GTxxe Series Operator Manual PN 9001138A Page 5-4 12 Memory Writing error Cause(s): Remedy: Alarm sound: External s ignal: 1. Memory cartrid ge is not inserted . 2. Memory sp ace is exhausted. 3. Read/Write operation has fail ed. 4. Memory is not prope rly formatted . 1. Ensure mem ory cartridg e is installed. 2. Ensu[...]

Unit 5: Trou bleshoot ing SATO GT4xxe Series Operator Manual PN 9001138A Page 5-5 17 BCC Check error Cause: Remedy: Alarm sound: External signal: BCC att ached to sending data (for an item) is different . Ensure the dat a communica tion settings are correct. Three short beeps. Machine error . 18 Item Number error Cause: Remedy: Alarm sound: Externa[...]

Unit 5: Trou bleshoot ing SATO GTxxe Series Operator Manual PN 9001138A Page 5-6 23 RFID T ag error Cause: Remedy: Alarm sound: External signa l: Difficultie s writing into RFID t ag. Write information in ano ther RFID tag. Three short beeps. Machine error . RFID T ag error Cause: Remedy: Alarm sound: External signa l: Difficulties writing into t h[...]

Unit 5: Trou bleshoot ing SATO GT4xxe Series Operator Manual PN 9001138A Page 5-7 TROUBLESHOOTING T ABLE IMAGE V OIDS Damaged print head. Replace print head. Damaged electronics. Replace circuit board. Damaged or worn platen roller . Replace platen roller . V ertical line in printed imag e. Dirty or defective print head. LIGHT PRINT IMAGES Low prin[...]

Unit 5: Trou bleshoot ing SATO GTxxe Series Operator Manual PN 9001138A Page 5-8 No voltage outp ut. T est power supply and replace as necessary . Damaged print head. Replace print head. Damaged electronics. Replace circuit board. Interface problems. Check. Refer to relative instructions below . Data input er ror . Ensure correct data stream. LCD F[...]

Unit 5: Trou bleshoot ing SATO GT4xxe Series Operator Manual PN 9001138A Page 5-9 INTERFACE TROUBLESHOOTING This unit provides a checklist for the various inte rface types. Locate the chec klist relative to the interface used and perform each of the troub les hooting tasks until the problem has been isolated. P ARALLEL INTERFACE CHK TROUBLESHOOTING[...]

Unit 5: Trou bleshoot ing SATO GTxxe Series Oper ator Manual PN 9001138A Pa ge 5-10 LAN EHTERNET INTERFACE CHK TROUBLESHOOTING STEP Ensure the interface has been correctly configure d . W ait two minutes and run self-test to verify . If a test label does not print, there ma y be a hardware proble m. Ensure the serial cable meet s specifications and[...]

Unit 5: Trou bleshoot ing SATO GT4xxe Series Operator Manual PN 9001138A Page 5-11 TEST PRINT TROUBLESHOOTING Chapter provides instruction on special pr inting to identify and resolve specific print problems. HEX DUMP Allows the operator to determine if there were problems in the downloading of data. TEST LABEL Allows the operator to identify speci[...]

Unit 5: Trou bleshoot ing SATO GTxxe Series Oper ator Manual PN 9001138A Pa ge 5-12 TEST LABEL PRINTING The test label is designed to assist in the iden tification of print problems. Follow the flow ch art provided below to perform this activity. Figure 5-2, T est Print Mode FE ED + P O WE R Pr int e r beeps T EST PRI N T M ODE CO NF IG U RATIO N B[...]

Unit 5: Trou bleshoot ing SATO GT4xxe Series Operator Manual PN 9001138A Page 5-13 Figure 5-3, Sample T est Label NOTE: The only pr int problem that the following sample test labe l does not display is fading of print ima ge from one side of the label to the other . This is the result of improper print head balance . D S W 3 D S W 2 D S W 1 N O N E[...]

Unit 5: Trou bleshoot ing SATO GTxxe Series Oper ator Manual PN 9001138A Pa ge 5-14 SENSOR LOCATIONS This chapter provides a diagram identifying the locations of the printer’s various sensors. Refer to the diagram provided below. Figure 5-4, Sensor Locations Pr int H ea d Cutter Te ar -O ff Dis penser Inval id Ar ea for Print 0.69" 0. 2 5 &q[...]

SATO GT4xxe Series Operator Manual PN 9001138A Page 6-1 MAINTENANCE • Cleaning Procedures • Replacement Procedures • Adjustment Procedures[...]

Unit 6: Maintenance SATO GT4xxe Series Operator Manual PN 9001138A Page 6-2 CLEANING PROCEDURES Cleaning of the printer is a necessary maintenance activity to ensure print quality and long prin ter life. There are two basic types of cleaning involved; the removal of loose debris and th e removal of residue. Use a soft cloth and/or a pneumatic blowe[...]

Unit 6: Maintenance SATO GT4xxe Series Operator Manual PN 9001138A Page 6-3 REPLACEMENT PROCEDURES This unit contains step-by-step instru ctions for the removal and replacement of all primary components and sub-assemblies. PRINT HEAD REPLACEMENT If the print head becomes damaged or worn, it can be easily removed and replaced without having to make [...]

Unit 6: Maintenance SATO GT4xxe Series Operator Manual PN 9001138A Page 6-4 Figure 6-1b, Print Head Replacement PLATEN ROLLER REPLACEMENT The platen roller is considered to be a high wear component due to its treading against the print media. This treading contact w ill eventually wear grooves into the rubber material and negatively effect print ou[...]

Unit 6: Maintenance SATO GT4xxe Series Operator Manual PN 9001138A Page 6-5 Figure 6-2, Platen Roller Replacemen t 1 2 3[...]

Unit 6: Maintenance SATO GT4xxe Series Operator Manual PN 9001138A Page 6-6 ADJUSTMENT PROCEDURES This unit covers all of the p rinter and printer accessory adjustments. These adjustments include mechanical adjustments required following the replacement of components and assemb lies, in addition to, the operational a djustments required following a[...]

Unit 6: Maintenance SATO GT4xxe Series Operator Manual PN 9001138A Page 6-7 PRINT HEAD PRESSURE ADJUS TMENT Print head pressure adjustment allows for the print head to be adju sted to accommidate different media types (thicknesses). The pressure setting switch is two position (normal, high). The table that follows coorelates the medi a used with a [...]

Unit 6: Maintenance SATO GT4xxe Series Operator Manual PN 9001138A Page 6-8 PRINT HEAD BALANCE ADJUSTMENT Print head balance is the equalization of pressu re against the platen roller from one end to the opposite. If the print head balance is out of a djustment, the printed image will be darker on side of the label than the other and the media will[...]

Unit 6: Maintenance SATO GT4xxe Series Operator Manual PN 9001138A Page 6-9 RIBBON GUIDE ADJUSTMENT If the print ribbon is no t spread smoothly over the print head when it makes con tact with the media, print voids will occur at th e point of the ribbon fold. Typically, this is the re sult of the axis of one of the following not being perfectly par[...]

Unit 6: Maintenance SATO GT4xxe Series Operator Manual PN 9001138A Page 6-10 LABEL SENSOR POSITIONING The label sensor assembly provides a mounting apparatus for th e eye-mark, gap, and paper-end sensors. Position adjustment of the label s ensor is not required when using standard label media. When non-standard media is used, place a sectio n of th[...]

Unit 6: Maintenance SATO GT4xxe Series Operator Manual PN 9001138A Page 6-11 POTENTIOMETER ADJUSTMENTS These operational adjustment s are for fine tuning the printer as necessary following the configuration process and a re largely confined to the four potentiometers located on the opera tor panel. Refer t o the table below for their function. POTE[...]

Unit 6: Maintenance SATO GT4xxe Series Operator Manual PN 9001138A Page 6-12[...]