SATO S8412 manual

PN: 9001160B S8408/S8412/S8424 PRINTERS OPERATOR MANUAL[...]

PN: 9001160B SA T O America, Inc. 10350A Nations Ford Road Charlotte, NC 28273 Main Phone: (7 04) 644.1650 T echnical Support Hotl ine: (704) 644.1660 T echnical Support Fax: (704) 644.1661 E-Mail: sato sales@satoamerica.co m techsupport@sato america.com www .satoamerica.com W ARNING THE EQUIPMENT REFERENCED IN THIS DOCUMENT COMPLIES WITH THE REQUI[...]

S8400 Series Operator Manual PN: 9001160B T ABLE OF CONTENTS INTRODUCTION About This Manual 1-2 General Description 1-3 Control Features 1-5 TECHNICAL DATA Physical Cha racteristics 2-2 Power 2-2 Enviromental 2-2 Processing 2-2 Command 2-2 Interface Modules 2-2 Regulatory Approvals 2-2 Print 2-3 Media 2-3 Ribbon 2-3 Sensing 2-4 Character Font Capab[...]

S8400 Series Operator Manual PN: 9001160B PRINTER CONFIGURATION Printer Configuration 4-2 Configuration Modes 4-3 User Mode 4-3 Advanced M ode 4-4 Parallel Interface Mode 4-5 Serial Interface Mode 4-6 Local Area Network (LAN) Interface M ode 4-7 Universal Serial BUS (U SB) Interface Mo de 4-8 Centronics Interface Mode 4-9 Wireless LAN (Local Area N[...]

S8400 Series Operator Manual PN: 9001160B MAINTENANCE Cleaning Procedures 6-2 Replacement Procedu res 6-3 Print Head 6-3 Platen Rollers 6-4 Interface Board 6-5 Fan Filter 6-6 Adjustment Procedures 6-7 Label Sensor Positioning 6-7 Print Head Pressure 6-8 Print Head Alignmnent 6-9 Ribbon Guide Alignment 6-10 Media Pressure Roller Balance 6-11 Ribbon [...]

S8400 Series Operator Manual 1-1 PN: 9001160B INTRODUCTION • About This Manual • General Description • Control Features[...]

Unit 1: Introduction S8400 Series Operator Manual 1-2 PN: 9001160B ABOUT THIS MANUAL This manual is laid out consistent with the prod uct discussed and provides all of the infor mation required for general printer config uration, operati o n, troubleshooting, and maintena nce. For specialized pro gramming, refer to the Programming Refe rence docume[...]

Unit 1: Introduction S8400 Series Operator Manual 1-3 PN: 9001160B GENERAL DESCRIPTION The S8400 series prin t engines are specifically designed for use in high-vol ume, automated print/apply lab eling applications demanding unparalleled reliability an d around the clock operation. These print engines offer four-inch wide printing ability and are a[...]

Unit 1: Introduction S8400 Series Operator Manual 1-4 PN: 9001160B Figure 1-1b, Primary Component s Ribbon Roller x 2 Print Head Latch Ribbon Supply Spindle Front Housing Cov er Label Sensor Adjus tment Knob Rear Housing Covers Ribbon Rew ind Spindle Media Guide Ribbon Guide Head Pressure Knob Head Balance Printer Chassis[...]

Unit 1: Introduction S8400 Series Operator Manual 1-5 PN: 9001160B CONTROL FEATURES This chapter identifies the interactiv e control features of the p rinter. These functions are defined generally here. More specific expla nations will be found thr oughout this manual on how to use them. Figure 1-2, Operator Panel OPERATOR PANEL FEATURES LED DEFINI[...]

S8400 Series Operator Manual 2-1 PN: 9001160B TECHNICAL DATA • Physical Characteristics •P o w e r • Environment al • Processing • Command • Interface Modules • Regulatory Approvals •P r i n t •M e d i a • Ribbon • Sensing • Character Font Cap abilities • Barcode Cap abilities[...]

Unit 2: Technical Data S8400 Series Operator Manual 2-2 PN: 9001160B PHYSICAL CHARACTERISTICS T y pical Width 9.65 Inch es (245mm) T ypi cal Height 1 1.81 Inches (300mm) Maximum Depth 18.82 Inches (478mm) S t andard Weight 35.27 Pounds (16.0Kg) POWER Input V o ltage 100-240 V olts AC +/- 10%, 50/60 Hertz +/-5% Power Consumption 220 W atts, 2.7 to 1[...]

Unit 2: Technical Data S8400 Series Operator Manual 2-3 PN: 9001160B PRINT Method Direct Thermal / Thermal Transfer Head Width 4.09 Inches (1 04mm) Maximum S p eed 203 Dots Per Inch (8d pmm): 4 to 16 Inches Per Second (102-406mm/s) 305 Dots Per Inch (12dpmm): 4 to 14 Inches Per Second (102-356mm/s) 609 Dots Per Inch (24dpmm): 2 to 6 Inches Per Seco[...]

Unit 2: Technical Data S8400 Series Operator Manual 2-4 PN: 9001160B SENSING Gap Adjus tabl e Reflective Eye-Mark Adjustable Ribbon Near End Enable/Disable Media Out Constant Cover-Open Constant Head-Ope n Const ant CHARACTER FONT CAPABILITIES MATRIX FO NTS XU 5 dot s W x 9 dots H (Helvetica) XS 17 dots W x 17 dots H (Univers Condensed Bold) XM 24 [...]

Unit 2: Technical Data S8400 Series Operator Manual 2-5 PN: 9001160B BAR CODE CAPABILTIES Linear Bar Codes UPC A/E EAN 8/13 Code 39 Code 93 Code 128 Interleaved 2 of 5 Industrial 2 of 5 Matrix 2 of 5 Bookland RSS-14 MSI POSTNET UCC/EAN 128 NW-7 (Codabar) T wo Dimemsi onal QR Code Data Matrix (ECC200) Maxi Code PDF417 Composite Symbol ogy Bar Width [...]

S8400 Series Operator Manual 3-1 PN: 9001160B INSTALLATION • Unp acking & Part s Identification • Printer Inst allation • Printer Loading • Operational Mode Selection • Interface Selection • Accessories Inst allation[...]

Unit 3: Installation S8400 Series Operator Manual 3-2 PN: 9001160B UNP ACKING & PART S IDENTIFICATION Unpack th e printer as directed in the folowing proced ure. 1. Place the shipping contain er (box) upright on a st able, flat surface. 2. Open the box, remove any loose items and the first layer of packing materia l. 3. Carefully lift the print[...]

Unit 3: Installation S8400 Series Operator Manual 3-3 PN: 9001160B PRINTER INST ALLATION This chapter provides guid ance on how to st ation, conne ct, and load the pr inter once unp acked. Following printer setup, pro ceded to th e next ch apter for information on interface selection. SITE LOCATION • S t ationed away from h azardous materia ls. ?[...]

Unit 3: Installation S8400 Series Operator Manual 3-4 PN: 9001160B Figure 3-3, Printer Mounting Figure 3-4, Printer Connection A TTENTION: Figure 3-4 displays the printer i nterfaced with a ho st computer . However , the printer may also be interfac ed with a PLC, keyb oard, scanner , etc. OR Applicator Host Computer Break er Box Interface Card Pow[...]

Unit 3: Installation S8400 Series Operator Manual 3-5 PN: 9001160B PRINTER LOADING MEDIA SELECTION The size and ty pe of labels to b e printed sho uld have been taken in to considerat ion before pr inter purc hase. Ideally , the media width will be equal to, or just narrower th an, the print head. Using medi a that does not cover the print head wil[...]

Unit 3: Installation S8400 Series Operator Manual 3-6 PN: 9001160B Figure 3-5, Ribbon & Media Loading Figure 3-6a, Ribbon Casse tte Loading Label Media Ribbon Boss Ribbon Core Printer Chassis Pressu re Rol ler Releas e Paper Backing Pressure Rolle r Media G uide Ribbon Stock (wound face out) Label Sensor Ribbon Stock (wound face in) Platen Roll[...]

Unit 3: Installation S8400 Series Operator Manual 3-7 PN: 9001160B Figure 3-6b, Ribbon Cas sette Loading Figure 3-6c, Ribbon Casse tte Loading[...]

Unit 3: Installation S8400 Series Operator Manual 3-8 PN: 9001160B OPERATIONAL MODE SELECTION There are two mode s of printer op eration: Dispense or C ontinu ous. The dif ference betwee n the two is the way that the label and paper backing is ejected. Before printer configur ation, one must determine which mode will be used. This chapter identifie[...]

Unit 3: Installation S8400 Series Operator Manual 3-9 PN: 9001160B INTERFACE SELECTION This unit present s the printer interface type s and thei r specifications. These specifications include detailed information to assist in th e selection o f the most appropriat e method for the pr inter to inte rface with the host . The five acceptable inte rfac[...]

Unit 3: Installation S8400 Series Operator Manual 3-10 PN: 9001160B RS232C HIGH-SPEED SERIAL INTERFACE This High S peed Serial Interface is a Plug-In Interface Mo dule that can be installed in the printer by the user . INTERFACE SPECIFICATIONS Asynchronous ASCII Half-duplex communication Bi-Directional Communication Data T ransmission Rate 9600, 19[...]

Unit 3: Installation S8400 Series Operator Manual 3-11 PN: 9001160B Figure 3-8, Serial Co nnector Pin Assignment s READY/BUSY INTERFACE SIGNALS PIN DIRECTION SIGNAL DEFINITION 1 Reference FG (Frame Ground) 2 T o Host TD (T ransmit Data) - Data from the printer to the host computer . Se nds X-On /X-Off characters or status data (bi-directional proto[...]

Unit 3: Installation S8400 Series Operator Manual 3-12 PN: 9001160B IEEE1284 PARALLEL INTERFACE The pa rallel interface is a plu g-in module that can be inst alled by the user and conforms to IEEE1284 specifications. It automatically detects the IEEE1284 signals an d operates in the hi gh speed mode. If the IEEE1284 signals are not detected, it wil[...]

Unit 3: Installation S8400 Series Operator Manual 3-13 PN: 9001160B UNIVERSAL SERIAL BUS (USB) The Universal Serial Bus (USB) interface is a Plu g-In Interf ace Module that can be inst alled by the user . It requires a driver (shipped with ea ch printer that has the inte rface installed) that must b e loaded onto the PC and configu red to support U[...]

Unit 3: Installation S8400 Series Operator Manual 3-14 PN: 9001160B LOCAL AREA NETWORK (LAN) ETHERNET A Local Area Network (LAN) interface is an optional Plug -In Interface Module tha t can be inst alled by the user . It requires a driver shipped with each printer that has the interface ins talled. The driver that mus t be loaded onto th e host com[...]

Unit 3: Installation S8400 Series Operator Manual 3-15 PN: 9001160B 802.11G WIRELESS The wireless print server pr ovides easy printer interfac e with 802.1 1g Wi-Fi compliant networks free of wired connections. Each printer is shipped with an integrated driver and inter face installed . The driver must be loaded onto the h ost comp uter and co nfig[...]

Unit 3: Installation S8400 Series Operator Manual 3-16 PN: 9001160B Figure 3-10, Socket Connection Diagram LED INDICATOR ST ATUS Link LED (green) Network Port Off --- Front Panel Blinking W aiting for link On Linked S t atus LED (orange) Network Port Off --- Front Panel Blinking Receiving packet Wireless LED (green) Front Panel Blinking Ad-hoc mode[...]

Unit 3: Installation S8400 Series Operator Manual 3-17 PN: 9001160B ALL INTERFACES RECEIVE BUFFER The data stre am is received from the host to the pr inte r one job at a time. Th is allows the soft ware program to maintain co ntrol of the job print queue so that it can move a high priority job in front of ones of lesser import ance. A multiple job[...]

Unit 3: Installation S8400 Series Operator Manual 3-18 PN: 9001160B RECEIVE BUFFER CONTROL Causes For Receive Buffer Near Full Receive buffer near full occurs when the remaing free space of the buffer drops to 0.95MB of 2.95MB capacity or when the rema ining free space is availab le for storing 50 of 500 items in the history buffer . Release Of Rec[...]

Unit 3: Installation S8400 Series Operator Manual 3-19 PN: 9001160B PRINT PROCESS (Figure 3-1 1d) COMMAND PROCESS (Figure 3-1 1e) BCC ERROR PROCESS (Figure 3-1 1f) ST ATUS5 TIMING CHARTS[...]

Unit 3: Installation S8400 Series Operator Manual 3-20 PN: 9001160B EXTERNAL SIGNAL The external signal interf ace is designed to conne ct the pr inter to an applicator . Proceed to the printer’s Advanced Mode for vario us setup activities related to the exter nal signal. There are two co nnector types available for the external si gnal interface[...]

Unit 3: Installation S8400 Series Operator Manual 3-21 PN: 9001160B Figure 3-12 , Input/Out put Circuit Diag ram 25-PIN CONNECTOR ASSIGNMENTS PIN SIGNAL NAME DIRECTION LEVEL MAX CURRENT 1 Frame Ground --- --- --- 2 +5V --- --- --- 3 --- --- --- --- 4 Machine Error Output Low 5V , 400mA 5 Print End (PREND) Output Low 5V , 400mA 6 Online Output Low 5[...]

Unit 3: Installation S8400 Series Operator Manual 3-22 PN: 9001160B Figure 3-13, 14-Pin Connec tor Assignment s Figure 3-14, 25-Pin Connec tor Assignment s INPUT SIGNAL WAVE FORM ST ART PRINTING (Figure 3-15a) REPRINTING (Figure 3-15b)[...]

Unit 3: Installation S8400 Series Operator Manual 3-23 PN: 9001160B OUTPUT SIGNAL WAVE FORM BASIC OPERATION (Figure 3-16a) P A PER END (Figure 3-16b) RIBBON END (Figure 3-16c) MACHINE ERROR (Figure 3-16d)[...]

Unit 3: Installation S8400 Series Operator Manual 3-24 PN: 9001160B Figure 3-17, Operat ion Mode Flow Chart[...]

Unit 3: Installation S8400 Series Operator Manual 3-25 PN: 9001160B ACCESSORIES INST ALLATION This unit provides installati on instr uctions of the pur chase options av ailable for this print er. These ins tructions only cover physical hardware installation. Refer to the Printer Co nfiguration unit of this manual to configure the printer for their [...]

Unit 3: Installation S8400 Series Operator Manual 3-26 PN: 9001160B REMOTE OPERATOR PANEL This purcha se option a llows the op erator pan el to be detached from the printer and secured in a remote location convenient for user access. Refer to the instructions provided with the kit for installation guidance.[...]

S8400 Series Operator Manual 4-1 PN: 9001160B PRINTER CONFIGURATION • Printer Configuration • Configuration Modes • Menu Definition T ables[...]

Unit 4: Printer Configuration S8400 Series Operator Manual 4-2 PN: 9001160B PRINTER CONFIGURATION This unit provides in-depth instruction on printer configura tion fo r operation and for some troubleshootin g. The printer may be configur ed via the buttons and/or potentiom eters located on the printer’s opera tor panel. All of the printer’s bu [...]

Unit 4: Printer Configuration S8400 Series Operator Manual 4-3 PN: 9001160B CONFIGURATION MODES This chapter p rovides an overvi ew of the various configura tion modes of th e operation menu. All of th e configuration activities are performed via the us e of the operat or panel loc ated on the prin ter’s face. Ho wever, many settings may also be [...]

Unit 4: Printer Configuration S8400 Series Operator Manual 4-4 PN: 9001160B ADVANCED MODE The Advanced Mode is prov ided to make advanced printer operational adju stments. Typically, once these adjustments or settings have been made, they will not require additional add ress unless the application changes significantly. Use the keys of the prin ter[...]

Unit 4: Printer Configuration S8400 Series Operator Manual 4-5 PN: 9001160B PARALLEL INTERFACE MODE This chapter provides the program ming sequences requir ed for IEEE1284 inter face setup. Use the keys of the printer ’s operator panel and enter the required options. Re fer to the Menu Def inition Table s in the following chapter to provide an ex[...]

Unit 4: Printer Configuration S8400 Series Operator Manual 4-6 PN: 9001160B SERIAL INTERFACE MODE This chapter provides the programming sequences required for RS232, RS422, or RS485 interface setu p. Use the keys of th e operator panel to select and enter the r equired option s. Refer to the M enu Definiti on Tables in the following chapter to prov[...]

Unit 4: Printer Configuration S8400 Series Operator Manual 4-7 PN: 9001160B LOCAL AREA NETWORK (LAN) INTERFACE MODE This chapter provides the program ming sequences required for LAN setup. Use the keys of the prin ter’s operat or panel to select and enter the required options. Refer to the Menu Definitio n Tables in th e following chapter to prov[...]

Unit 4: Printer Configuration S8400 Series Operator Manual 4-8 PN: 9001160B UNIVERSAL SERIAL BUS (USB) MODE This chapter provides the programming sequences req uired for USB interface se tup. Use the keys of the printer ’s operator pa nel to select and ente r the required option. Refer to the Menu De finition T ables in th e following chapter to [...]

Unit 4: Printer Configuration S8400 Series Operator Manual 4-9 PN: 9001160B CENTRONICS INTERFACE MODE This chapter provides the program ming sequences required for Centronics interface setup. Use the keys of the prin ter’s operat or panel to select and enter the required options. Refer to the Menu Definitio n Tables in th e following chapter to p[...]

Unit 4: Printer Configuration S8400 Series Operator Manual 4-10 PN: 9001160B WIRELESS LAN (LOCAL AREA NETWORK) INTERFACE MODE Use the keys of the prin ter’s operat or panel to select and enter the required options. Refer to the Menu Definitio n Tables in th e following chapter to provide an explanatio n of each m enu scre en. Figure 4-8, Wire les[...]

Unit 4: Printer Configuration S8400 Series Operator Manual 4-11 PN: 9001160B SERVICE MODE Allows the programming of various dimensional se ttings, sensor thresholds, an d language options. Use the keys of the printer’s oper ator panel to select and enter the requir ed options. Refer to th e Menu Definition Tables in th e following chapter to prov[...]

Unit 4: Printer Configuration S8400 Series Operator Manual 4-12 PN: 9001160B FACTORY MODE The Factory Mode permits coun ter reset of various compone nts. Use the keys of the prin ter’s operat or panel to select and enter the required options. Refer to the Menu Definitio n Tables in th e following chapter to provide an explanatio n of each m enu s[...]

Unit 4: Printer Configuration S8400 Series Operator Manual 4-13 PN: 9001160B WORK SHIFT MODE The Work Shift Mode allows fo r specific production shift information to be printed on a label when used with the printer SBPL c ommand. Use the keys of the prin ter’s operat or panel to select and enter the required options. Refer to the Menu Definitio n[...]

Unit 4: Printer Configuration S8400 Series Operator Manual 4-14 PN: 9001160B HIDDEN MODE The Hidden Mode allows operator a ccess to set Label-Out Sensor status and Work Shift mode status. Figure 4-12 provides the specif ic sequence of events required by the operator, the pr inter, and the printe r’s software. Use the printer’s op erator panel t[...]

Unit 4: Printer Configuration S8400 Series Operator Manual 4-15 PN: 9001160B DOWNLOAD MODE This download feature a llows the operator to upgrade or downg rade firmware to the pr inter. When downloading is complete, the LCD screen will re turn to the original disp lay. If an error occurs, a DOWNLOAD ERROR will display. Use the printer’s operator p[...]

Unit 4: Printer Configuration S8400 Series Operator Manual 4-16 PN: 9001160B BOOT DOWNLOAD MODE This download mode is used when the firmwar e becomes corr upted and t he normal download m ode is not successful. Use the printer’s ke ys to select and enter the required op tions. Refer to the Menu Defini tion Tables in the following chapter to provi[...]

Unit 4: Printer Configuration S8400 Series Operator Manual 4-17 PN: 9001160B PRINT CANCEL MODE Figure 4-15 provides the specif ic sequence of events required by the operator, the pr inter, and the printe r’s software to cancel a print job on ce initiated . Use the printer’s operator pa nel to select and enter the requ ired optio ns. Refer to th[...]

Unit 4: Printer Configuration S8400 Series Operator Manual 4-18 PN: 9001160B DEFAULT SETTINGS MODE Figure 4-16 provides the specif ic sequence of events required by the operator, the pr inter, and the printe r’s software to return the printer to the con figuration as received fr om the factory. Use the printer’s operator pa nel to select and en[...]

Unit 4: Printer Configuration S8400 Series Operator Manual 4-19 PN: 9001160B TEST PRINT MODE Figure 4-17 provides the specif ic sequence of events required by the operator. the pr inter, and the printe r’s software for a test label to be printed. Test labels are d esigned to identify failures in configuration, adjustment problems, and mechanical [...]

Unit 4: Printer Configuration S8400 Series Operator Manual 4-20 PN: 9001160B HEX DUMP MODE The contents of the print buffer and the data rece ived before it is placed into th e print buffer may b e examined through the use of the Hex Dump Mode. Each line of the pr inted data is enumerated in the first column, the second column contains the data in [...]

Unit 4: Printer Configuration S8400 Series Operator Manual 4-21 PN: 9001160B CF (COMPACT FLASH) CARD MODE Use the printer’s operator pa nel to select and enter the requ ired optio ns. Refer to the Menu Definition Tables in the following chapter to provide an explanation of eachmeny screen. Figure 4-19, CF Card Mode CF CARD FORMAT YES NO User Mode[...]

Unit 4: Printer Configuration S8400 Series Operator Manual 4-22 PN: 9001160B STAND ALONE MODE The Stand Alone Mode allows the printer to functio n independently fr om a host computer o nce a fixed format has been sent, and saved, to the flash -memory card. The data ma y be saved to the flash -memory ca rd while in th e print b uffer, and then recal[...]

Unit 4: Printer Configuration S8400 Series Operator Manual 4-23 PN: 9001160B MENU DEFINITION T ABLES USER MODE (T ABLE 4-1) MENU DESCRIPTION Is the entrance screen to the User Mode. The User Mode allows vari ous print parameters to be set. This screen shows the adju sted value for the pote ntiometers o n the Operator Panel. Entry is not required fo[...]

Unit 4: Printer Configuration S8400 Series Operator Manual 4-24 PN: 9001160B Allows the printer to be switched to operate i n the thermal transfer or dire ct thermal mode as desired. Allows the pitch sen sor mode to be sele cted relative to the media type being use d. This feature determin es the inte nsity of the print head elements when enabled. [...]

Unit 4: Printer Configuration S8400 Series Operator Manual 4-25 PN: 9001160B The calendar is a feature that allows the date and time to be manually set usin g the operator panel or through command codes. This screen prompts to indicate whether cale ndar se tting is desired or not. If YES is sel ected, the calendar setup screen will appear . If NO i[...]

Unit 4: Printer Configuration S8400 Series Operator Manual 4-26 PN: 9001160B Determines whether the print data code requires deletion. Hexade cimal graphic data will no t be deleted. Select YES to delete a ll Carriage Retu rns (CR) and Line Feed (LF) commands in the data stream - including graphics and 2D bar codes. Select the NO option to process [...]

Unit 4: Printer Configuration S8400 Series Operator Manual 4-27 PN: 9001160B Allows the selection of which interface port wil l be assigned to receive print data. Interface Port 1 (I/F-1) is the smal ler card slot of the printer and Interface Port 2 (I/F-2) is the printer ’s middle card slot. The default setting i s I/F-2 and accommodates a stand[...]

Unit 4: Printer Configuration S8400 Series Operator Manual 4-28 PN: 9001160B Allows setting of communication protocol. Will no t displ ay if the dipswitch priority option is chosen. Allows the item number check to be enabled or d isabled. Will only appear wh en ST A TUS5 is set for the protoc ol. Allows BCC check to be enabled or disabl ed. Will on[...]

Unit 4: Printer Configuration S8400 Series Operator Manual 4-29 PN: 9001160B Allows the deternination of whe the r the interface will be config ured on the inte rface board or the LCD. This screen will only appear if th e LAN, Wireless LAN, or Mini LAN interface board has been installed. Power off the printer , then on aga in to enable the chang es[...]

Unit 4: Printer Configuration S8400 Series Operator Manual 4-30 PN: 9001160B This menu screen shows the setting of Port Numbe r 3 for raw data transfer . USB INTERFACE MODE (TABLE 4-6) MENU DESCRIPTION Is the premiere screen of the Inte rface Mode. The Interface Mod e allows the parameters to be set for the printer to communicate with a host and vi[...]

Unit 4: Printer Configuration S8400 Series Operator Manual 4-31 PN: 9001160B CENTRONICS INTERFACE MODE (TABLE 4-7) MENU DESCRIPTION Is the premiere screen of the Inte rface Mode. The Interface Mod e allows the parameters to be set for the printer to communicate with a host and vice-versa. Select the YES option to configure an interfa ce board for b[...]

Unit 4: Printer Configuration S8400 Series Operator Manual 4-32 PN: 9001160B Allows the selection of which interfac e board will be set up in subse quent menus. Interface Port 1 (I/F-1) is the smal ler card slot of the printer and Interface Port 2 (I/F-2) is the printer ’s middle card slot. The default setting i s I/F-2 and accommodates a standar[...]

Unit 4: Printer Configuration S8400 Series Operator Manual 4-33 PN: 9001160B This menu screen allows for the setting of th e wireless L AN communication metho d. See your network administrator for the prope r setting. Allows the unique wireless LAN SSID name to be configured in the printer . See your network administrator for proper SSID se ttings.[...]

Unit 4: Printer Configuration S8400 Series Operator Manual 4-34 PN: 9001160B Allows the establishment of a specific dist ance the media will be advanced and retracte d in addition to distance set by the OFFSET potentio meter on the o perator p anel. If usin g thermal transfer for printing, set the feed distance less than 30mm to avoid detection of [...]

Unit 4: Printer Configuration S8400 Series Operator Manual 4-35 PN: 9001160B Allows the maximum leng th of the labe l used to be defi ned. The default va lue varies dependi ng on head density: 8dot/mm = 0 to 2500mm, 12dot /mm = 0 to 1500mm, 24dot/mm = 0 to 400mm. This screen will not appear if th e Co maptibility Mode has been turn ed ON. Allows th[...]

Unit 4: Printer Configuration S8400 Series Operator Manual 4-36 PN: 9001160B Allows the language of the menu screens to be selected. FACTORY MODE (TABLE 4-10) MENU DESCRIPTION Is the first menu screen of the Maintenance M ode that includes the Service Mode and Factory Mode. Provides a prompt on the action re quired to proceed to the F actory Mode. [...]

Unit 4: Printer Configuration S8400 Series Operator Manual 4-37 PN: 9001160B Enables the re vision number of the main circuit board to be recorded w ithin its memory . Enables the revision number of the interface board to be recorded within its memory . Allows the determination of whether to test print or not. If the YES option is selecte d from th[...]

Unit 4: Printer Configuration S8400 Series Operator Manual 4-38 PN: 9001160B Allows the entry of the user defined shift nam e. The quantity of ch aracters used must be reflective of the quantity entered in the preceding screen. HIDDEN MODE (T ABLE 4-12) MENU DESCRIPTION Used to enable or dis able the label out sensor . The YES option is enabled and[...]

Unit 4: Printer Configuration S8400 Series Operator Manual 4-39 PN: 9001160B This screen only appears if CARTRIDGE was select ed in the first screen and prompts to confirm that the CF Card has been installed and setup for use. Confirms theprinter is on standby for receiving data. Screen confirms that downloading is in proce ss an d displ ays its pr[...]

Unit 4: Printer Configuration S8400 Series Operator Manual 4-40 PN: 9001160B The selection of YES confi rms the operator wants to proceed a nd the selection of NO allows for exit without default reset. If YES is sele cted, resetting will immediately begin. This screen will only appear if AL T . PROTOCOL was selected from the first screen. Is an inf[...]

Unit 4: Printer Configuration S8400 Series Operator Manual 4-41 PN: 9001160B CF (COMP ACT FLASH) CARD MODE (TABLE 4-19) MENU DESCRIPTION Is the premiere screen of the CF Card Mode. The Card Mode al lows management of the option al Compact Flash Card. Allows the determina tion of formatting the flash card. Sele ct the YES option to advance to the fo[...]

S8400 Series Operator Manual 5-1 PN: 9001160B TROUBLESHOOTING • Error Signal T r oubleshooting • W arning Signal T roubleshooting • T roubleshooting T able • Interface T roubleshooting • T est Print Modes[...]

Unit 5: Troubleshootin g S8400 Series Operator Manual 5-2 PN: 9001160B ERROR SIGNAL TROUBLESHOOTING ERROR DISPLAYS ERROR LED DISPLAY LC D DISPLAY DESCRIPTION 01 Machine Error POWER: ONLINE: LABEL: RIBBON: On Off Off Off 1. Ensure all wiring harn esses are properly connected. 2. Replace main circuit board as necessary . 02 Machine Error POWER: ONLIN[...]

Unit 5: Troubleshootin g S8400 Series Operator Manual 5-3 PN: 9001160B 10 Ribbon End Error POWER: ONLINE: LABEL: RIBBON: On Off Off On 1. Ensure ribbon stock is properly loaded. 2. Ensure ribbon has not been damaged. 3. Ensure proper printer configura tion. 11 Sensor Error POWER: ONLINE: LABEL: RIBBON: On Off Off Off 1. Ensure media is properly loa[...]

Unit 5: Troubleshootin g S8400 Series Operator Manual 5-4 PN: 9001160B 20 Calendar Error POWER: ONLINE: LABEL: RIBBON: On Off Off Off 1. Power off the printer to release the error . 2. Reinstall the calendar ch ip. 3. Replace the main circuit board as necessary . 21 RFID Error POWER: ONLINE: LABEL: RIBBON: On Off Off Off 1. Write another RFID t ag.[...]

Unit 5: Troubleshootin g S8400 Series Operator Manual 5-5 PN: 9001160B ERROR ICONS LCD ICONS DESCRIPTION OF ERROR POSITION ON LCD Displayed when de tecting Label End. Icon 1 Displayed when de tecting Ribbon End. Icon 1 Displayed when de tecting Sensor Error . Icon 1 Displayed when de tecting Head Open . Icon 1 Displayed when head is disconnected. I[...]

Unit 5: Troubleshootin g S8400 Series Operator Manual 5-6 PN: 9001160B WARNING SIGNAL TROUBLESHOOTING WARNING DISPLAYS WARNING LED DISPLAY LCD DISPLAY DESCRIPTION 01 Ribbon Near-End Wa r n i n g POWER: ONLINE: LABEL: RIBBON: On On Off Blink 1. Limited ribbon quantity remaining. 2. Monitor and reload before all is used. 02 Receive Buffer Near-Full W[...]

Unit 5: Troubleshootin g S8400 Series Operator Manual 5-7 PN: 9001160B TROUBLESHOOTING T A BLE TROUBLESHOOTING T ABLE IMAGE VOIDS Dirty print head. Clean print hea d. Damaged print head. Replace print head. Damaged electronics. Replace circuit board. Damaged or worn roller . Replace rollers. Poor label quality . Use higher quality media. Ribbon sto[...]

Unit 5: Troubleshootin g S8400 Series Operator Manual 5-8 PN: 9001160B NO PRINTED IMAGE Print head is disco nnected. Ensure print head wiring harne ss is connected on each end. No voltage output. Replace fuse. T est power supply and replace as required. Defective print head. Replace print head and rese t counter . Damaged electronics. Replace circu[...]

Unit 5: Troubleshootin g S8400 Series Operator Manual 5-9 PN: 9001160B INTERFACE TROUBLESHOOTING This chapter prov ides a checklist for th e various interface types. Locate the ch ecklist relative to the inter face used and perform each of th e troublesh ooting tasks until the pr oblem has been isola ted. P ARALLEL INTERFACE CHK TROUBLESHOOTING STE[...]

Unit 5: Troubleshootin g S8400 Series Operator Manual 5-10 PN: 9001160B LAN ETHERNET INTERFACE CHK TROUBLESHOOTING STEP Ensure the interface has been correctly co nfigured. Wait two minutes and run self-t est to verify . If a test label does not print, there may be a hardware problem. Ensure the cable and its ports are not defective. Ensure that a [...]

Unit 5: Troubleshootin g S8400 Series Operator Manual 5-11 PN: 9001160B TEST PRINT MODES Chapter pr ovides instru ction on s p ecial printing to identify and resolve specific print problems. HEX DUMP Allows the operator to determine if there were problems in the downloadin g of data. TEST LABEL Allows the operator to identify sp ecific problem s re[...]

Unit 5: Troubleshootin g S8400 Series Operator Manual 5-12 PN: 9001160B TEST LABEL PRINTING The test label is desig ned to assist in the identification of pr int problems. Follow the flow chart provided below to perform this activity. Figure 5-2, T est Print Mode TEST PRINT PRESS ENTER KEY ENTER FEED + POWER Printer beeps TEST PRINT MO DE CONFIGURA[...]

Unit 5: Troubleshootin g S8400 Series Operator Manual 5-13 PN: 9001160B Figure 5-3, Sample T est Label NOTE: The only print pro blem that the following sa mple test la bel does not display is fading of print image from one side of th e la bel to the other . This is the result of improper print head b alance. D S W 3 D S W 2 D S W 1 N O N E SAMPLE T[...]

S8400 Series Operator Manual 6-1 PN: 9001160B MAINTENANCE • Cleaning Procedures • Replacement Procedures • Adjustment Procedures[...]

Unit 6: Maintenance S8400 Series Operator Manual 6-2 PN: 9001160B CLEANING PROCEDURES Cleaning of the printer is a necessary ma intenace activity to ensure print quality and longer printer life. There are two basic typ es of cleanin g involved; t he remova l of loose de bris and th e removal o f residue. Use a sof t cloth and/or a pneumatic blower [...]

Unit 6: Maintenance S8400 Series Operator Manual 6-3 PN: 9001160B REPLACEMENT PROCEDURES This unit provides in-depth instructi on on all primary co mponent and assembly replacement, in a ddition to most secondary components. Use the text in conjunction with their accompanied gr aphics to ensure complete comprehension throughout the pro cess. Especi[...]

Unit 6: Maintenance S8400 Series Operator Manual 6-4 PN: 9001160B PLATEN ROLLER REPLACEMENT The printer’s platen rolle r is considered to be a high -wea r component due to constant treading of the print medi a and ribbon stock against its contact su rface. This constant contact will even tually wear groove s into the rubber material and negativel[...]

Unit 6: Maintenance S8400 Series Operator Manual 6-5 PN: 9001160B INTERFACE BOARD REPLACE MENT Circuit boards generally ha ve long lives due to the lack of moving parts. Gene rally, if a circ uit board becomes defective, it is contributa ble to a negative external condition. If it is determined that the circuit board ha s become defect ive, search [...]

Unit 6: Maintenance S8400 Series Operator Manual 6-6 PN: 9001160B FAN FILTER REPLACEMENT The fan filter prev ents atmospher ic debis from bein g drawn into the p rinter adverse ly affecting componen t performance. The filter is adhesive on the cont act side. T o inst all, simply remove the cont aminated filter , peel away the adhesive pap er backin[...]

Unit 6: Maintenance S8400 Series Operator Manual 6-7 PN: 9001160B ADJUSTMENT PROCEDURES This unit covers all of the printer and printer acce ssory adjustmen ts. Thes e adjustme nts include mechanical adjustments required following th e replacement of components an d assemblies, in addition to, th e operational adjustments r equired following a job [...]

Unit 6: Maintenance S8400 Series Operator Manual 6-8 PN: 9001160B PRINT HEAD PRESSURE Print head pressure is the equalization of pr essure against the p laten roller fr om one end to th e opposite. If the pr int head balance is out of adjustment, the printed image will be darke r on one side of the label than the other and the media will be prone t[...]

Unit 6: Maintenance S8400 Series Operator Manual 6-9 PN: 9001160B PRINT HEAD ALIGNMENT Print head position ha s a direct impact on prin t quality. The print head must be para llel with the platen roller for the printed image to be consis tent across the label. 1 Ensure the print head is latched. 2 Look downward to print head (1, Figure 6- 7) to loc[...]

Unit 6: Maintenance S8400 Series Operator Manual 6-10 PN: 9001160B RIBBON GUIDE ALIGNMENT If the print ribbon is not spread smoo thly over the print head when it makes contact with the media, print voids will occur at the p oint of the rib bon fold. Typically, this is the result of t he axis of one o f the followin g not being perfectly parallel wi[...]

Unit 6: Maintenance S8400 Series Operator Manual 6-11 PN: 9001160B MEDIA PRESSURE ROLLER BALANCE Pressure roller ba lance adjustment may be requ ired if the media is inclined to m eander at the printer ’s rear to one side. When all things are properly a ligned and balanced, the media will continuo usly feed from the printer’s rear, through to i[...]

Unit 6: Maintenance S8400 Series Operator Manual 6-12 PN: 9001160B RIBBON CASSETTE BELT TENSIONING The ribbon casse tte timing belt has a spring load ed adjustm ent feature so that ma nual adjustme nt is not requir ed. Simply loosen the applicable screw to allow spring torsion to deter mine the degree of tension, then retighten the loosened screw t[...]

Unit 6: Maintenance S8400 Series Operator Manual 6-13 PN: 9001160B PRINT HEAD BALANCE Print head balance is the eq ualization of pressur e against the platen roller fr om one end to the op posite. If the print head balance is out of adjustment, the printed image will be darke r on one side of the label than the other and the media will be prone to [...]

Unit 6: Maintenance S8400 Series Operator Manual 6-14 PN: 9001160B EYE-MARK/PAPER-END SENSOR SE NSITIVITY This sensor adjustment regu lates penetrating ability for media referencing. For pro per performance, the sensor must have a voltage difference grea ter than 0.8V between high and low. If performing the following procedure does not result in ac[...]

Unit 6: Maintenance S8400 Series Operator Manual 6-15 PN: 9001160B GAP SENSOR SENSITIVITY This sensor adjustment regu lates penetrating abilit y for media referencin g. To establish p enetration, upper and lower voltage levels must be set an d the difference be tween the two voltage lev els should b e maximized for optimum perf ormance . For proper[...]

Unit 6: Maintenance S8400 Series Operator Manual 6-16 PN: 9001160B OPERATIONAL ADJUS TMENTS These operational adjustments are for fine tu ning the pr inter as nec essary follo wing the co nfiguration process a nd are largely confined to the fo ur potentiometers located on the oper ator panel. Refer to the table below for their function. POTENTIOMET[...]

S8400 Series Operator Manual 7-1 PN: 9001160B APPENDIX • Ready/Busy T iming Chart s •X - O n / X - O f f T i m i n g C h a r t s • Session Connect/Disconnect Diagram • Printer Dimensions (LH w/Cassette) • Printer Dimensions (RH w/Cassette) • Printer Dimensions (LH Direct Load) • Printer Dimensions (RH Direct Load) • Glossary[...]

Unit 7: Appendix S8400 Series Operator Manual 7-2 PN: 9001160B READY/BUSY TIMING CHART S Figure 7-1a, Single-It em Buffer Ti ming Chart s Figure 7-1b, Multiple -Item Buffer Timing Chart s[...]

Unit 7: Appendix S8400 Series Operator Manual 7-3 PN: 9001160B X-ON/X-OFF TIMING CHART S Figure 7-2a, Single-It em Buffer Ti ming Chart Figure 7-2b, Multiple-I tem Buffer T iming Cha rt[...]

Unit 7: Appendix S8400 Series Operator Manual 7-4 PN: 9001160B SESSION CONNECT/DISCONNECT DIAGRAM Figure 7- 3, Session connect /Disconnect Diagram[...]

Unit 7: Appendix S8400 Series Operator Manual 7-5 PN: 9001160B PRINTER DIMENSIONS (ST ANDARD W/CASSETTE) Figure 7-4a, Printer Three/Quarter V iew Figure 7-4b, Printer T op View[...]

Unit 7: Appendix S8400 Series Operator Manual 7-6 PN: 9001160B Figure 7-4c, Printer Lef t-Side V iew Figure 7-4d, Printer Front V iew[...]

Unit 7: Appendix S8400 Series Operator Manual 7-7 PN: 9001160B Figure 7-4e, Printer Righ t-Side Vi ew Figure 7-4f, Printer Rear View[...]

Unit 7: Appendix S8400 Series Operator Manual 7-8 PN: 9001160B PRINTER DIMENSIONS (OPPOSITE W/CASSETTE) Figure 7-5a, Printer Three/Quarter V iew Figure 7-5b, Printer T op View[...]

Unit 7: Appendix S8400 Series Operator Manual 7-9 PN: 9001160B Figure 7-5c, Printer Lef t-Side V iew Figure 7-5d, Printer Front V iew[...]

Unit 7: Appendix S8400 Series Operator Manual 7-10 PN: 9001160B Figure 7-5e, Printer Righ t-Side Vi ew Figure 7-5f, Printer Rear View[...]

Unit 7: Appendix S8400 Series Operator Manual 7-11 PN: 9001160B PRINTER DIMENSIONS (ST ANDARD DIRECT LOAD) Figure 7-6a, Printer Three/Quarter V iew Figure 7-6b, Printer T op View[...]

Unit 7: Appendix S8400 Series Operator Manual 7-12 PN: 9001160B Figure 7-6c, Printer Lef t-Side V iew Figure 7-6d, Printer Front V iew[...]

Unit 7: Appendix S8400 Series Operator Manual 7-13 PN: 9001160B Figure 7-6e, Printer Righ t-Side Vi ew Figure 7-6f, Printer Rear View[...]

Unit 7: Appendix S8400 Series Operator Manual 7-14 PN: 9001160B PRINTER DIMENSIONS (OPPOSITE DIRECT LOAD) Figure 7-7a, Printer Three/Quarter V iew Figure 7-7b, Printer T op View[...]

Unit 7: Appendix S8400 Series Operator Manual 7-15 PN: 9001160B Figure 7-7c, Printer Lef t-Side V iew Figure 7-7d, Printer Front V iew[...]

Unit 7: Appendix S8400 Series Operator Manual 7-16 PN: 9001160B Figure 7-7e, Printer Righ t-Side Vi ew Figure 7-7f, Printer Rear View[...]

Unit 7: Appendix S8400 Series Operator Manual 7-17 PN: 9001160B GLOSSARY GLOSSARY AC (Alternating Curren t) Electrical current that re verses its direction regularly a nd continually . Accessory An optional assembly that may be used to provide an additional function. Active T a gs RFID tags which use batteries as partial or complete source of po we[...]

Unit 7: Appendix S8400 Series Operator Manual 7-18 PN: 9001160B Bytes A collection of 8 bits used in the binary system. Capacity As it relates to RFID, the number of bits or by tes that can be programmed into a tag. This may represent the bits accessible to the user or th e to tal number - including those reserved to the manufacturer (e. g., parity[...]

Unit 7: Appendix S8400 Series Operator Manual 7-19 PN: 9001160B Diode Allows current to flow in one direction but not the other to protect sensitive electron ics. A diode functions by compositing two conductive mate rials with one possessing low resistance to electrical current on one side and high resistance on the other . Dipswitch Complex A grou[...]

Unit 7: Appendix S8400 Series Operator Manual 7-20 PN: 9001160B Factory Programming Relative to RFID, the programming of informa tion into a tag occurring as part of the manufacturing process resulting in a rea d-only tag. Field Programming In RFID, programming that usually occurs bef ore the tag is installed on the object to be identified enabling[...]

Unit 7: Appendix S8400 Series Operator Manual 7-21 PN: 9001160B Key The button on a panel th at may be pressed to send an electrical signal to influence a predetermined activity . Keyed A physical object sh aped in a manner so as to prevent u nwanted movement or to ensure desired movement. Kg (Kilogram) A unit of weight me asure within the metric s[...]

Unit 7: Appendix S8400 Series Operator Manual 7-22 PN: 9001160B Modulation In RFID, the methods of altering carriers in order to transmit the encoded information. Nest A set o f similarly shaped objects with one smaller and resting within the other . Nominal The point between a positive and negative deviation which is considered to be optimum. Nut [...]

Unit 7: Appendix S8400 Series Operator Manual 7-23 PN: 9001160B Print Head The device on a direct thermal o r thermal transfer printer containing the heating elemen ts that causes an image to be transferred to print media. Processor A programmable device that performs all the inst ruction, logic, and mathematical processing in a computer - is the b[...]

Unit 7: Appendix S8400 Series Operator Manual 7-24 PN: 9001160B RFID T ags A system of finding the positi on or locati on of assets. A microchip attached to an antenna that i s packaged in a way that it can be applied to an object. The tag picks up signals from, and sends sig nals to, a reader . The tag cont ains a unique serial number , but may ha[...]

Unit 7: Appendix S8400 Series Operator Manual 7-25 PN: 9001160B Simultaneous T o take place at the same time. Sleeve A thin hollow material that is inserted onto anothe r to provide p roportionate spacing. Snap Ring A circu lar clip that may be ap plied to a shaft, etc. to prevent another object from moving - us ed to retain objects in position. So[...]

Unit 7: Appendix S8400 Series Operator Manual 7-26 PN: 9001160B T roubleshoot The act of locating the s ource of a problem or problems. T wo -Dimensional T wo of the projectories of an object: X axis is the distan ce left and right and the Y axi s is the distance up and down. In a two-dimensional pe rspective, the Z a xis is not recog nized. Unifor[...]