Seagate ST38420A manual

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Medalist 17 240 (ST317240A) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Medalist 13 030 (ST313030A) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Medalist 10 231 (ST310231A) . . . . . . . . . . . . . . . . . . . . . . [...]

-2 Medali st 1 7240, 1 303 0, 10 231, 84 20 a nd 4 310 , R e v. B © 1999 Seagate T echnol og y , Inc. All ri ghts rese r v ed. Publica tio n Num ber : 212 0013 0 -00 1, Rev . B, June 19 99 Seagate , Seagate T echnolog y , the Seagate lo go , Medali st and the Meda list logo are re gistere d trade marks of Seagate T echnol - og y , Inc. DiscWizard [...]

Medalis t 17240, 1 3030, 10231, 842 0 and 4310, R e v. B -1 Contents The easie st wa y to install your drive .............. ........... ........... 1 What y ou need ...................... ................. ................. ................ 2 Before y ou begin .................. ........... ................. ................. ..... 2 Handling prec [...]

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Medalis t 17240, 1 3030, 10231, 842 0 and 4310, R e v. B 1 The easie st way to ins tall y our drive DiscWizard  is S eag ate’s e x cl usive Wi n- dow s progr am, provided on a disk ette, that mak es it ea sy to insta ll y our Medal ist  dri ve. DiscW iza rd he lps you co nfigu re your new drive and your co mpute r . It analyzes y our system[...]

2 Medali st 1 724 0, 1303 0, 10 23 1, 8420 a nd 4 310 , R e v. B What y ou need • Stra ight-edge and Philli ps scre wdr ivers • F our 6-32 UNC dr ive mounting screws • An A T A interf ace cabl e (max le ngth: 18 i nches) with a v ailab le 40-pin co nnecto r • An unu sed driv e po wer ca ble f or y our ne w driv e Before y ou begin • Mak e[...]

Medalis t 17240, 1 3030, 10231, 842 0 and 4310, R e v. B 3 Handling precautions Disc drives are e xtremely fragil e. Do not d rop or j ar you r dr i ve. K eep the dr ive in it s ant ist atic ba g unt il you ar e ready to install it. Prote ct your d r ive from st at ic di scha rge by mak ing sure y ou are well ground ed bef ore touchin g the drive .[...]

4 Medali st 1 724 0, 1303 0, 10 23 1, 8420 a nd 4 310 , R e v. B Master/s lave jumpers If yo ur new Seagate drive wil l b e th e onl y dr ive in your co mput er , yo u do not ha ve to c han ge a n y ju mp er s etti ngs. In this c as e , s ki p ahead to “ Att achi ng C a bles an d Mou nti ng t he Dr i ve,” on pa g e 6. If y ou al ready ha ve one[...]

Medalis t 17240, 1 3030, 10231, 842 0 and 4310, R e v. B 5 Figure 1. M aster and sl ave jum per settings pin 1 ATA interface connector 135 24 6 7 8 Slave Master or single drive 4-pin power connector[...]

6 Medali st 1 724 0, 1303 0, 10 23 1, 8420 a nd 4 310 , R e v. B Attaching cabl es and mounting the dri ve 1. If y ou a re attac hing a ne w A T A inter f ace c ab le to a sing le driv e , attach o ne end of the cab le to the int erfa ce conn ector on y our host ad apter or mothe rboa rd. Motherb oar d connec tors c an be identi fied by the IDE or [...]

Medalis t 17240, 1 3030, 10231, 842 0 and 4310, R e v. B 7 Figure 3. M ounting scre ws 3. Y ou can mo unt the d rive in an y orientation. Usually it is mounted with the c ircuit boa rd dow n. 4. Slide the driv e carefully i nto the d riv e ba y . Secure th e driv e with four 6 -32 UN C moun tin g screws i n eith er the side - mount ing hol es or t [...]

8 Medali st 1 724 0, 1303 0, 10 23 1, 8420 a nd 4 310 , R e v. B Figure 4. Ca ble c onnectors Note. If you are mou nting the drive in a 5.25-inch drive ba y , yo u need a m ountin g adapter or f rame kit. Con tact y our com - puter dealer . Some comp uters al so require driv e mount- ing r ails, which can be obtained from y our distrib utor or comp[...]

Medalis t 17240, 1 3030, 10231, 842 0 and 4310, R e v. B 9 Configuring y our computer Bef ore yo u f ormat or partition y our ne w driv e, y ou must conf igure your com put er’ s BI OS so t hat the comp ute r can reco gni ze your new dr i ve. 1. T ur n you r compute r on. As y our computer starts up , w atch the screen f or a messag e that descri[...]

10 Medali st 1 7240, 1 303 0, 10 231, 84 20 a nd 4 310 , R e v. B Note. Set the wr it e p rec omp or landi ng zo ne param eters to z ero . * The CHS add ressing suppor ts capaciti es up to 8.4 Gbytes. T o se e the full capacity of th ese dri ves, use the LBA addressing mode or Disk Manager, which is found on the DiscWizard di skette. BIOS Setting s[...]

Medalis t 17240, 1 3030, 10231, 842 0 and 4310, R e v. B 11 Recommendation W e recommend you us e Disk Mana ger to diagno se y our BIOS and to det er mine whether a dditional BIOS support is needed. Disk Man ager indic ates when the in stallatio n is complete . If Disk Manage r determines that y o ur BIOS nee ds support for d rives with ca pac iti [...]

12 Medali st 1 7240, 1 303 0, 10 231, 84 20 a nd 4 310 , R e v. B The 32 -bi t di sk acc ess feat ure in Wind ows 3. 1 does no t wor k with driv es that hav e capacities great er than 528 Mb ytes. If y ou want to use 32-b it d isk acce ss wi th Win dows 3. 1, se e t he fi le SEG32BIT .TXT , located on you r DiscWizard diske tte , for further inf or[...]

Medalis t 17240, 1 3030, 10231, 842 0 and 4310, R e v. B 13 BIOS upgrade s If y ou need to upgr ade y our BIOS , co ntact the ap propriate BIOS manufacture r li sted below: American Mega trends (AMI): 1-80 0-8 28 -9 264 http://www .meg atrends .com A ward Softw are International, Inc . : 1-80 0-8 00 -2 467 http://www .a wa rd.com Microi d Resea rch[...]

14 Medali st 1 7240, 1 303 0, 10 231, 84 20 a nd 4 310 , R e v. B P ar titioning and f ormatting y ou r drive One dri ve: F or a quick install ation, us e the D isk Manag er softw are to parti- tion and f ormat yo ur Seaga te driv e. Di sk Mana ger als o ensure s that y our compu ter can acces s the full cap acity of y our hard drive . See “Insta[...]

Medalis t 17240, 1 3030, 10231, 842 0 and 4310, R e v. B 15 Installation using Disk Manager 1. Boot y our com puter from your DiscWi zard disk ette. Bootin g from a dis kette en sure s tha t the Disk Mana ger ins talla ti on does n ot confli ct with other soft ware . The Disk Mana ger soft- wa re is store d on this disk ette and aut omatical ly sta[...]

16 Medali st 1 7240, 1 303 0, 10 231, 84 20 a nd 4 310 , R e v. B Note. If you r compute r cannot accomm odate hard drives with capaci ties g reater than 528 Mby tes or 8.4 Gb ytes, Dis k Manage r ins ta lls a Dynamic D riv e Overla y (DD O ) on yo ur hard dr ive. If this dr i ver has be en in stall ed, you shou ld see a b lue Disk Mana ger ban ner[...]

Medalis t 17240, 1 3030, 10231, 842 0 and 4310, R e v. B 17 Standar d DOS insta llation Caution. P artitioning or f ormatting a driv e erases all data on it . Seagate assu mes no liabi lity if y ou erase yo ur data. Drive part itioning P ar t it ioni ng a ha rd dr ive divid es i t in to secti ons (pa r titio ns) tha t functio n as sepa rate logi ca[...]

18 Medali st 1 7240, 1 303 0, 10 231, 84 20 a nd 4 310 , R e v. B Drive formatti ng Caution. Mak e sur e to use the correc t drive letters so that y ou do no t f or mat a drive t hat alre ady cont ains data . At the A: pr ompt, type fo r m at x : /s, where x is the lett er of yo ur first ne w par tition. Repe at the f or mat proces s f or all the n[...]

Medalis t 17240, 1 3030, 10231, 842 0 and 4310, R e v. B 19 Additional installation options Figure 5. Non-A T A-c ompatib le and ca ble s elect jumpe rs Non-A T A-compatible slave jumper If y our co mpute r does not recognize y our ne w driv e as a m aster in a tw o-drive s ystem, t he sla ve driv e ma y not be A T A-compati- ble. Y o u may be able[...]

20 Medali st 1 7240, 1 303 0, 10 231, 84 20 a nd 4 310 , R e v. B Cable select jumper Some co mputers diff erentiate be tween m aster and sla v e driv es using sp ecial ly des igned interf ac e cab les that ha v e th e line to pi n 28 (the Cab le Select p in) remo ve d or cut at one c onnector . The connec tor that has pin 28 disab led is used f or[...]

Medalis t 17240, 1 3030, 10231, 842 0 and 4310, R e v. B 21 Adv anced Disk Manag er options The Disk Mange r online manual Disk Ma nag er co ntain s an extens ive onl ine m anual . This manual includ es detaile d inst allation i nstructions, troub leshoo ting an d a list of ma ste r/s la ve jumper s etti ngs f or many popul ar ha rd driv es. T o vi[...]

22 Medali st 1 7240, 1 303 0, 10 231, 84 20 a nd 4 310 , R e v. B Supported operating systems The Di sk Mana ger dynam ic driv e o v erla y prov ides su pport for drive s that h a ve capa cities g reater than 528 Mb ytes unde r MS- DOS, Wi ndows 3. x, Wind ows 95 , Wi ndows N T 3.5 1, W ind ows NT 3.50 (requires DM upgra de driv ers), OS/2 V3.0 (W [...]

Medalis t 17240, 1 3030, 10231, 842 0 and 4310, R e v. B 23 Follow these ins tructions to rem ov e a DDO fr om a drive. 1. Boot the c omputer t o drive C . 2. Insert your Dis cWizard disk ette into drive A. 3. Ty p e A:DM to start Disk Manag er . 4. Select th e Sele ct In sta lla tio n Opt i ons Menu . 5. Select (M)a int ena nce M enu. 6. Select ([...]

24 Medali st 1 7240, 1 303 0, 10 231, 84 20 a nd 4 310 , R e v. B T roubleshooting If y ou ha v e inst alled y our driv e and it does not functio n prope rly , perfor m th e followin g b asic checks: W arning. Alwa ys tur n off the computer bef ore changing jumpers or unplug ging cab les and cards. W ear a gro und strap or use other antis tatic pre[...]

Medalis t 17240, 1 3030, 10231, 842 0 and 4310, R e v. B 25 • V erify the drive -type settin gs in the system setup pr o- gram. The drive-ty pe setti ngs in th e system BI OS mus t not e x cee d the ph ysical spe cificati ons of y our driv e. Also , the set- tings m ust not e xceed the lim itation s set b y the oper ating s ys- tem and BIOS . •[...]

26 Medali st 1 7240, 1 303 0, 10 231, 84 20 a nd 4 310 , R e v. B Figure 6. Alternate capacity ju mper 2. Mov e the jum per on the alternate-capa city j umper , as sho wn in Figu re 6. This causes the driv e to ap pear to you r BIOS as hav ing a 2.1-Gb yte capaci ty (4,092 cylin ders, 16 heads , 63 sectors per trac k). Y ou ma y need third-party pa[...]

Medalis t 17240, 1 3030, 10231, 842 0 and 4310, R e v. B 27 3. Remount y our driv e in the co mpute r and replace the compu ter cover . 4. Inser t a bootab le system disk ette into drive A and turn on the comput er . It sh ould b oot from dri v e A an d autom atica lly d etect the ne w drive a s a 2.1-G byte dr ive . 5. Inser t your Dis cWizard d i[...]

28 Medali st 1 7240, 1 303 0, 10 231, 84 20 a nd 4 310 , R e v. B • Reboo t the compute r and list en to mak e sure th e drive mo tor starts up. If the driv e is ve ry quiet, it may be diff icult to hear its discs reach oper ating speed. If t he drive motor d oes no t start up , re check al l dr ive cables. • V erify tha t f or each driv e, a d[...]

Medalis t 17240, 1 3030, 10231, 842 0 and 4310, R e v. B 29 • If Di sk Man ager has ins talled t he DD O on your hard drive and yo u ha v e booted d irectly fro m a disk ette , the inf or mation i n the boot rec ord f or the driv e m a y no t ha v e b een lo aded. Mak e sure there is n o disk ette in driv e A and reboot. If y o u w ant to boot fr[...]

30 Medali st 1 7240, 1 303 0, 10 231, 84 20 a nd 4 310 , R e v. B • Some BIO S ha ve a T rac k 0 protec tion f eature that protect s T rac k 0 fro m viruse s. Thi s ma y cause FDISK to hang the sys- tem. Y ou must disab le thi s f eature in the sy stem set up pro- gr am bef ore y ou can u se FDISK. See y ou r comp uter ref er ence guide for ass i[...]

Medalis t 17240, 1 3030, 10231, 842 0 and 4310, R e v. B 31 Caution. If y ou chan ge the drive-ty pe v alues i n the system setup pr ogram , you must partition and f ormat the driv e again. This er ases da ta on th e drive . • If y ou h av e partitioned the drive into indivi dual logical drives , yo u ma y need to mak e the par titions sm aller t[...]

32 Medali st 1 7240, 1 303 0, 10 231, 84 20 a nd 4 310 , R e v. B Seagate T echnolog y suppor t services Online ser vices Internet F or online inf or mation abou t Seagate produ cts , visit www .seaga te.com o r e-mai l your disc or tape ques tions to: Presales support: DiscPreSales @Seagate .com or T ape_Sales_Sup por t@Seag ate.co m http:/ /www .[...]

Medalis t 17240, 1 3030, 10231, 842 0 and 4310, R e v. B 33 SeaF AX ® is Seagat e’ s automated F AX deliv ery system. Using a touch-to ne phone , yo u can obtain tec hnical sup port inf ormation by retu rn F AX 24 hours dai ly . This s ervice is a vailab le worldwide . Presales Suppor t Presales Su pport Our Presal es support staff can help y ou[...]

34 Medali st 1 7240, 1 303 0, 10 231, 84 20 a nd 4 310 , R e v. B Customer Ser vice ( CSO) W arranty repair Seagate o ff ers w orldwide cu stomer support fo r Seagate dri ves . Seagate direct O EM, D istributi on and System Integr ator custom- ers shou ld conta ct their Seagate s ervice center representa tiv e f or warrant y inf or mation. O ther c[...]

Medalis t 17240, 1 3030, 10231, 842 0 and 4310, R e v. B 35 USA/Canada/Latin Amer ica suppor t serv ices Presales s upport Disc: 1-877-271-3285 or +1-405-936-1210 F AX: +1-405-936-1683 T ape: 1-800-626-6637 or +1-714-641-2500 F AX: +1-714-641-2410 T echnica l Support (SeaFONE ) 1-800-SEAGA TE or +1-405-936-1234 (specific product phone number) F AX:[...]

36 Medali st 1 7240, 1 303 0, 10 231, 84 20 a nd 4 310 , R e v. B Eur opean suppor t services F or European customer s upport, dial the toll-free number f or yo ur spe cific c ountry for presales supp or t, technic al su pport, SeaF AX and warra nty repair . If y our country is not liste d here , dial ou r European c all cente r at +31 -20-316-722 [...]

Medalis t 17240, 1 3030, 10231, 842 0 and 4310, R e v. B 37 Africa/Middle East suppor t servic es F or presales , technic al suppo r t, warr anty re pair and F AX ser- vices in Africa and t he Mi ddl e Eas t, dia l o ur Eur opean cal l c en ter at +31 -20 -316 -7 222 fr om 8: 30 A.M. to 5:00 P.M . (European cent ral time) M onda y through F riday ,[...]

38 Medali st 1 7240, 1 303 0, 10 231, 84 20 a nd 4 310 , R e v. B Asia/Pacific support ser vices T echnic al support A ustral ia +61-2-9725-3366 F AX: +61-2-9725-4052 Hong K ong +852-2368 9918 F AX: +852-2368 7173 Japan — F AX: +81-3-5462-2979 Singapore +65-488-7584 F AX: +65-488-7528 T aiwan +886-2-2514-2237 F AX: +886-2-2715-2923 SeaF AX A ustr[...]

Medalis t 17240, 1 3030, 10231, 842 0 and 4310, R e v. B 39 Storing and shipping y our drive K eep your or iginal bo x and pac king materials f or storing or s hip- ping y our d rive . The bo x h as a Seagate App ro v ed P acka ge label. Shipping a driv e in an unap prov ed container v oids the w arranty . Call your authorize d Seagate d istribut o[...]

40 Medali st 1 7240, 1 303 0, 10 231, 84 20 a nd 4 310 , R e v. B W arranty See y our authoriz ed Seagat e distribu tor or dealer . Preinsta lled or b undled s oftware is prov ided “as is .” There are no warr anties of merc hantabil ity or f itness f or a par ticular purpose. All such wa rranti es are e xpressly an d specif icall y disclaim ed.[...]

Medalis t 17240, 1 3030, 10231, 842 0 and 4310, R e v. B 41 nung muss SEL V entsp rechen. 5. All e Arbeiten auf de m F est- platte d ürf en nur v on A usgebildetem Servicepersona l durchge führt werden. Bitte entfe rnen Sie nicht die Au fschriftens- childe r des L aufwe rkes . 6. Der Einba u des Lauf wer kes muss den Anf orderungen gemäss DIN IE[...]

42 Medali st 1 7240, 1 303 0, 10 231, 84 20 a nd 4 310 , R e v. B[...]

Medalis t 17240, 1 3030, 10231, 842 0 and 4310, R e v. B 43[...]

44 Medali st 1 7240, 1 303 0, 10 231, 84 20 a nd 4 310 , R e v. B Seagate T echnolog y , Inc. 920 Di sc Drive, Scott s V alle y , CA 95066-4 544, USA Publication Num ber: 21200 130-0 01, R ev . B, Printed in U SA[...]