Sharp X2 manual

X2 TECH, X2 Graphic Printer User Guide 701P3 6677 February 200 1[...]

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Introduction i Introduction This Introduction overviews the ColorgrafX X2. Additionally, this chapter provides information on how to use this guide as well as the location of information you will need to operate, maintain, and service the ColorgrafX X2. Welcome to the ColorgrafX X2 Congratulations on acquiring your new ColorgrafX X2. Xerox Engineer[...]

ii Introduction About this guide (con’t) Conventions Special conventions are used in this user guide to help you get the most from the guide. Typefaces and symbols in the guide identify terms and conditions. The table below provides you with a description of the typefaces and symbols used in this user guide. Typeface Symbol Description Bold None [...]

Introduction ii i About this guide (con’t) Organization The ColorgrafX X2 user guide contains seven chapters and two appendices. Each chapter may contain several sections. This section provides you with a brief overview of each chapter. For detailed information, refer to the appropriate chapter and section. Introduction This chapter provides cust[...]

iv Introduction Customer support Service Should you be unable to resolve a problem, place a call to your Xerox Engineering Systems service representative. Your service representative will assist you in keeping your ColorgrafX X2 operating and if required, arrange for a customer service engineer to inspect your ColorgrafX X2 and restore its performa[...]

Introduction v Compliance information FCC Compliance in the USA WARNING: This equipment has been tested and found to comply with the limits for a Class A computing device pursuant to Subpart B of Part 15 FCC Rules. This equipment generates, uses, and can radiate radio frequency energy and, if it is not installed and used in accordance with the inst[...]

vi Introduction It’s illegal In the USA It is against U.S. law to reproduce copyrighted material without the permission of the copyright owner unless the copying falls within the "Fair Use" library reproduction rights of the copyright law. Further information on these U.S. provisions may be obtained from the Copyright Office, Library of[...]

Introduction vii Safety notes Your system has been designed and tested to meet strict safety requirements. These include safety agency examination and approval plus compliance with established environmental standards. WARNING: Failure to follow the recommendations in this section may result in personal injury or rescinding of the machine operation [...]

viii Introduction Safety notes (con’t) Maintenance safety (con’t) Never push objects of any kind into the slots of the units as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on the units. Never remove any covers or guards that require a tool for r[...]

Introduction i x Table of contents Introduction ..................................................................................................................... i Welcome to the ColorgrafX X2 .................................................................................... i About this guide .................................................[...]

x Introduction Replacement procedures ........................................................................................ 29 Replacement procedures ........................................................................................ 30 Replacing the waste ink bottle ..........................................................................[...]

Getting to Know Your ColorgrafX X2 1 Getting to know your ColorgrafX X2 The printer’s ability to select and print from pre- installed media widths, coupled with its large ink capacity, makes the printer a flexible “workgroup” printing resource that is easy-t o-use and maintain. Feature overview Your ColorgrafX X2 is an easy to use, large form[...]

2 Getting to Know Your ColorgrafX X2 Feature overview (con’t) Quick drying Ink X2 Inks are pigmented, oil-based, and designed specifically for use with X2 printers and supplies. These inks are formulated to be smudge resistant and instant drying. The color gamut is based on the SWOP (Standard Web Offset Printing) standards fo r press- quality, co[...]

Getting to Know Your ColorgrafX X2 3 Feature overview (con’t) Media widths The printer holds one of each of the following width media rolls for each roll location: • 54 inches (1390 mm) – 54” only • 50 inches (1270 mm) – 54” only • 42 inches (1066 mm) – 54” only • 36 inches (914 mm) • 23.4 inches (594 mm) • 11 inches (297 [...]

4 Getting to Know Your ColorgrafX X2 Feature overview (con’t) X2 supplied products are all direct-write, specially coated materials that vary in coating structure, physical properties (such as basis weight and overall product thickness), and base material type (such as paper, fabric, film or vinyl). These variances not only cause the printer setu[...]

Getting to Know Your ColorgrafX X2 5 Printer components The following identifies the locations of the ColorgrafX X2’s components. Front view The picture to the left identifies the location of the ColorgrafX X2’s main components as viewed with the front covers open. 1. Top cover 2. Media feeding area 3. Media set guide 4. Feed roller knob 5. Rel[...]

6 Getting to Know Your ColorgrafX X2 Printer Components (con’t) Rear view The power connection, circuit breaker, and on/off switch are located at the rear of the printer. 1. Power connector 2. Circuit breaker 3. Power switch 4. SCSI port interface connection 3 1 2[...]

Getting to Know Your ColorgrafX X2 7 Printer components (con’t) Media transport To thoroughly know your printer, you need to know how the print passes through the printer. Refer to the illustration on the next page. The process is as follows: 1. Media roll - The media roll is mounted in the printer. 2. Media feed roller - The media feed roller pu[...]

8 Getting to Know Your ColorgrafX X2 Printer components (con’t) Media transport (con’t) 1 1 5 3 2 8 7 2 4 6[...]

Getting to Know Your ColorgrafX X2 9 Printer components (con’t) Operation panel The printer’s operation panel is used to control the printer. Note: The operation panel can over - ride a print job being received from a remote computer. Always check that there is not a job in progress before assuming control of the printer using the operation pan[...]

10 Getting to Know Your ColorgrafX X2 Printer components (con’t) Operations panel (con’t) The ColorgrafX X2 has three top-l evel menus, and four if the Color Direct optio n is installed. The button functionality is indicated by the display. 1. The default display , which is initially displayed, identifies the installed media (type and size) as [...]

Getting to Know Your ColorgrafX X2 11 Printer components (con’t) Operations panel (con’t) • Button 1 , the top button on the right side of the LCD provides the Menu button. Pressing the Menu button shifts the printer to menu mode, from which you can select printing options. • Button 2 , the second button is used to completely rewind the med[...]

12 Operations Operations Your ColorgrafX X2 inkjet printer is optimized for easy, automatic print production requiring minimum attention by an operator. This chapter describes the procedures to: 1. Use the operation panel 2. Start a print job 3. Operate the cutter 4. Operate the take-up roller Operations panel menu IMPORTANT! At th e operations pan[...]

Operations 13 Operations panel menu (con’t) Menu options The top level menu consists of the following options: Option Description SET Sets printer options, such as media type, media attributes, winding direction, language, etc. TEST PRINT Prints the nozzle test pattern for printer diagnostics. HEAD MAINTENANCE Carries out print head maintenance, [...]

14 Operations Set mode The SET mode lets you select a media roll, set the media type, set the media roll ’s attributes, set date and time, set SCSI interface ID and time out, set rewind delay, and set the winding direction for the Take Up Roller. <MENU> S SET Î <MORE> <SET> S ROLL SELECT Î <MORE> From SET <SET> S M[...]

Operations 15 Menu options (con’t) Set mode (con’t) Option Description Parameters Roll Select This command selects which of the two media rolls, rear or front feeder, on the printer is to be used for the next print job. Each roll, once selected, then displays the roll attributes. FRONT BACK Note - Each roll will have separate settings of variou[...]

16 Operations Menu options (con’t) Set mode (con’t) Option Description Parameters Media Attribute Selects the attributes for each roll of media in the printer. Note: the following media do NOT have the WAIT CUT option as these media must be cut manually: Poly Cloth, Poly Canvas, Reinforced 360, and PSV 360. Additionally, CUT MODE is visible for[...]

Operations 17 Menu options (con’t) Set mode (con’t) The following describes the attribute available for each media: Option Description Parameters Wait Carriage The Wait Carriage attribute determines the time delay in seconds that the printer waits between passes to allow the ink to be absorbed by the media. 0 – 30 seconds in 0.1 second interv[...]

18 Operations Menu options (con’t) Set mode (con’t) Additional options available through the SET menu. Option Description Parameters Power Save Sets the idle time before the printer goes into its power save mode. OFF -- 60min (in 5min interval) Maintenance Interval Sets the frequency in which the printer runs the maintenance routine. NONE/SHORT[...]

Operations 19 Menu options (con’t) Set mode (con’t) Option Description Parameters SCSI ID Normally set during printer installation and should not require resetting. The host computer automatically senses the SCSI ID and sets the software in the host computer to the correct ID number. The SCSI ID set in the host computer must agree with the SCSI[...]

20 Operations Menu options (con’t) Set mode (con’t) Option Description Parameters Auto Cap Automatically caps the heads. ON/OFF Rewind Delay Determines the amount of time the printer waits for the media rewind. OFF/1 minute – 60 minutes Feed Correction Compensates for errors in the paper path. Handled by the firmware. EXECUTE / NON-EXECUTE In[...]

Operations 21 Menu options (con’t) REPLACING BLADE When selected, the REPLACING BLADE option moves the cutter unit to the center position in order to replace the cutter blade. LIFE COUNTER 1 and 2 LIFE COUNTER 1 provides media transport usage information for the life of the printer. LIFE COUNTER 2 provides media transport usage information since [...]

22 Operations Starting a print job To successfully start a print job, perform the following: 1. Visually check that the printer has adequate media available and that the ink bottles have enough ink to complete the print. IMPORTANT! You must turn the printer on before the digital front end. This allows the computer to recognize the printer as a SCSI[...]

Operations 23 Operating the cutter The cutter can automatically cut the media from the roll to the selected print size after printing is completed. The cutter then stops at the left rest position after the cut is completed. If the cutter stops without completing the cut cycle due to a media jam, e.g., the printer being turned off or a power failure[...]

24 Operations 3 1 2 Platen guide Operating the cutter (con’t) Replacing cutter blade The procedures to replace the cutter blade are: Procedures 1. At the printer’s operations panel, press the Menu button (top button) to enter menu mode. 2. Use the arrow buttons to scroll to Replacing Blade and press the associated button to proceed. 3. The oper[...]

Operations 25 Operating the cutter (con’t) Replacing cutter blade (con’t) 9. Tilt and slide the cutter blade from the cutter holder. 10. Install the new cutter blade to the cutter holder. a. Ensure that the cutter unit is still in the centered position. b. Push the new cutter blade into the cutter holder until the blade snaps into position. 11.[...]

26 Operations Using the take -up roller Setup the take -up assembly The procedures to set-up the take-up roller: Procedures 1 . Adjust the position of TAKE UP ROLLER HOLDER for the roll size. Perform this action on both the left and right sides. 2. Loosen the thumbscrew, and slide the TAKE UP ROLLER HOLDER to the desirable position then secure the [...]

Operations 27 Printing surface Using the take -up roller (con’t) Setup the take-up assembly (con’t) 3. Set the FLANGE on the plastic roller bearing on the right side. 4. Set the left FLANGE on the plastic roller bearing. If you need to adjust the length, do steps 1 and 2 again. (Note that the end caps for the take-up roller are black versus the[...]

28 Supplies Supplies This section describes the simple procedures for ink and media replacement. Additionally, how to properly handle and store these supplies is addressed to ensure maximum print quality. Replacing ink bottles Precautions The following precautions must be strictly enforced when handling inks. WARNING: Combustible. Keep ink away fro[...]

Supplies 29 Replacing ink bottles (con’t) Replacement procedures The steps to replace ColorgrafX X2 inks are: Procedures 1. Ensure the ink bottle you replace is the same color as the original. Tip – The ink holder labels on the printer are color coded with the color ink to be used. Always match the ink holder label color to the ink color in the[...]

30 Supplies Replacing ink bottles (con’t) Replacement procedures 4. Insert the new ink bottle in the ink bottle holder. Important: Ink spills should be cleaned immediately using soap and water. Dispose of all used cleaning materials as approved by local and federal requirements. 5. Ensure that the waste ink bottle is in place and properly seated.[...]

Supplies 31 Replacing the waste ink bottle (con’t) When to replace the waste ink bottle The waste ink bottle should be replaced when the waste ink bottle is filled with the waste ink. * WASTE BOTTLE FULL /NOT INSTALLED SEE USER GUIDE [ER: 4621] For cases where the waste ink bottle is full, the LCD will display the Waste Bottle Full message. The a[...]

32 Supplies Loading and removing media Supported media The ColorgrafX X2 printer can print on a variety of media including paper, films , vinyl, and other special media. The list of available media changes to meet customer requirements, so check with your sales repre sentative to determine what media is currently available and in what roll sizes. C[...]

Supplies 33 Loading and removing media (con’t) Loading media in the printer (con’t) 3. Turn the locking knob on the media end cap to its locked position to secure it in the media roll. 4. Repeat steps 2 and 3 fo r the opposite end of the media roll. 5. Open the printer’s top cover. 6. Set the new media roll on the printer. 7. Media width guid[...]

34 Supplies Feed roller knob Loading and removing media (con’t) Loading media in the printer (con’t) 11. Rotate the feed roller knob toward you. Continue to forward the media until you hear a beep from the printer. The printer will sense the new media’s leading edge. Ensure that there is even tension and no wrinkles on the media. 12. Close th[...]

Supplies 35 Loading and removing media (con’t) When to replace media EMPTY MEDIA ROLL LOAD MEDIA SEE USER GUIDE [ER: 3A24] The media should be replaced whenever the LCD display displays Empty Media Roll . Caution: The medi a rolls are heavy. Handle carefully and ask for assistance to avoid personal injury, damage to the printer, o r damage to the[...]

36 Supplies 2. Rotate the end cap rearward to rewind the media onto the media roll. 3. Remove the media roll from the feeder. 4. Remove the end caps from both ends of the media roll by turning the light green locking knob in the RELEASE direction and then pulling the caps away from the media roll. Tip: Use a low-adhesion tape, such as masking tape,[...]

Supplies 37 Supply storage (con’t) Media storage When storing media: 1. Select a cool, well ventilated area. 2. Don't place media rolls directly on the floor. In humid conditions, be sure to leave space for air circulation between the floor and the media. 3. Avoid storing media where it might be exposed to direct sunlight, high temperature, [...]

38 Maintaining print quality Maintaining print quality Overview The ColorgrafX X2 inkjet printer is a self-maintaining printer. That is, it requires no routine maintenance. The procedures in this sections cover head maintenance for optimum performance, maximum reso lution, and sharp details. Head Maintenance Normal maintenance The printer has, at t[...]

Maintaining Print Quality 39 Head Maintenance (con’t) Test Print You can print the nozzle test pattern through the operation panel. This is performed to check for clogged nozzles. Procedures 1. Press the Menu mode button. 2. Press the button associated with the TEST PRINT option to enter the test print mode. 3. Press the button associated with th[...]

40 Jam clearance Wrinkles on the right side Carriage Wrinkles on the right side Carriage Jam clearance Clearing a media jam Overview If the printer has a media jam, clear it using the following procedure. Diagrammatic labels indicating the summarized steps are attached inside of the equipment. Important - Repeated media jams indicate the printer is[...]

Jam clearance 41 Wrinkles on the left side Carriage Wrinkles on the left side Carriage Clearing a media jam (con’t) a. If the jam/wrinkles are found on the right side of the carriage, slide it to the left. b. If on the left side, slide it to the right end. To avoid print head damage, ensure that the media does not contact the print heads. 3. If t[...]

42 Jam clearance Clearing a media jam (con’t) 6. Rewind the media rearward. 7. Set the media again. 8. Close the release lever. 9. Insert the leading edge of the media to the feeder. Refer to Operations: Loading and removing media . 10. Close the top and front covers. The printer will initialize automatically. 11. If the jam error message does no[...]

Jam clearance 43 Clearing a media jam (con’t) More tips for clearing media jams 1. If the jam error message does not clear, double- check the following points. 2. Inspect the edge of the media roll to ensure there is no damage. 3. Determine if the media is wrinkled on the media roll. If ye s, replace the media roll. 4. Ensure the end caps are set[...]

44 Jam clearance Clearing a media jam (con’t) f. If the printer has residual pieces of media, clear the pieces of media. g. If the printer has a sticky substance such as glue, clean the media path with alcohol and cleaning paper. h. If, after performing the stated clearing activities, you still receive an error message indicating a jam, contact y[...]

Jam clearance 45 2. Carefully remove t he jammed media from the cutter unit. 3. If the jam occurred before the media was ejected from the media exit, pull out the media for easy cutting. a. Cut the media with scissors or a knife. b. Ensure the media roll is undamaged. If so, replace the media roll. c. Verify that the Cut Mode is set as desired. d. [...]

46 Appendix A: In Case of Difficulty In case of difficulty Overview If you suspect your printer is not working properly or you are experiencing poor quality output, follow the procedures in this chapter to isolate the cause, then follow the suggestions to correct the problem. First check for an error message on the printer's LCD. If an error c[...]

Appendix A: In Case of Difficult y 47 Trouble isolation procedures (con’t) Poor image quality When you experience poor print quality, check the following first: 1. Check that the proper media for the print resolution is being used. 2. Check that the approved ink is being used, and it is within its expiration date. 3. Check (at the digital front e[...]

48 Appendix A: In Case of Difficulty Trouble isolation procedures (con’t) Adjustment auto mode (con’t) Procedures 1. Press the MENU button and enter to the MENU mode. 2. Use the right and left key to scroll the menu display. Select the ADJUSTMENT, AUTO display status. 3. Press the button associated with the Adjust ment, Auto option. 4. Press th[...]

Appendix A: In Case of Difficult y 49 Trouble isolation procedures (con’t) Adjustment auto mode (con’t) Option Description BI- DIR DENSITY Optical density correction in the bi-directional print mode. FIRING TIMING Placement error correction between two HEAD, in the main scanning direction. PRINT POSITION Correction of the print position . ALL A[...]

50 Appendix A: In Case of Difficulty Trouble isolation procedures (con’t) Magnification adjustment mode The vertical media movement between carriage head passes is governed by the nu mber of cycles of the media transport system's forward motor. This enables fine-tuning the amount of media vertical movement associated with each pass of the pr[...]

Appendix A: In Case of Difficult y 51 Trouble isolation procedures (con’t) Computer interface test (con’t) 4. In the SCSI Select utility, verify that the printer has the same SCSI ID set as is being addressed by the host computer. 5. In the SCSI Select utility, set the transfer rate to 10 MB/sec and disable disconnect. 6. Print from the host co[...]

52 Appendix A: In Case of Difficulty Common operating problems (con’t) Symptom Potential Problem Suggested Solution Poor image quality (con’t)  Contaminated print -- front surface  Media leading edge is curled.  T he head cleaning mechanism may not have completely cleaned the print heads  Determine if the media leading edge is curle[...]

Appendix A: In Case of Difficult y 53 Symptom Potential Problem Suggested Solution Poor image quality (con’t)  Vertical lines are not straight  Error in the timing adjustment (the correction in the main scanning direction)  Adjust the main scanning direction using Adjustment, Auto Mode .  Voids or contamination  The head cleaning m[...]

54 Appendix A: In Case of Difficulty  Print job is return aborted  Inappropriate settings template. (“Last Print” is the settings template used if another template is not specified when an image file is opened.)  Check Print Setup settings and ensure that the media and roll settings correlate. If it constantly seems to default to the i[...]

Appendix A: In Case of Difficult y 55 LCD error messages When the printer detects an error during use, it displays an error message on the printer's operations panel, that is, the LCD. User resolvable The user can resolve these errors. Each message box contains the error type, suggested action, and the error number. Error Message Error Message[...]

56 Appendix A: In Case of Difficulty Error Message Error Message Error Message JAM2, FRONT ROLL REMOVE MEDIA SEE USER GUIDE [ER:3B21] JAM7, END OF ROLL REMOVE MEDIA SEE USER GUIDE [ER:3B71] Y INK EMPTY LOAD INK CARTRIDGE [ER: 4636] JAM2, REAR ROLL REMOVE MEDIA SEE USER GUIDE [ER:3B22] CUTTER BLADE STUCK MOVE BLADE MANUALLY SEE USER GUIDE [ER: 3C11][...]

Appendix B: Menu Tree 57 Menu Tree READY MENU Î HEAD MAINTENANCE Î CUT Î <MORE> READY MENU Î R: 360 PRES 36 ggg Î F: 720 PRES 54 ggg Î READY MENU Î RWD ALL Î RWD Î <MORE> FWD Î From MENU <MENU> S SET Î <MORE> <MENU> S TEST PRINT Î HEAD MAINTENANCE Î <MORE> <MENU> S ADJUSTMENT, AUTO Î <MORE&[...]

58 Appendix B: Menu Tree SET menu – first level only <MENU> S SET Î <MORE> <SET> S ROLL SELECT Î <MORE> From SET <SET> S MEDIA TYPE, REAR Î MEDIA TYPE, FRONT Î <MORE> <SET> S MEDIA ATTRIBUTE Î POWER SAVE Î <MORE> <SET> S MAINT. INTERVAL Î INIT CUT Î <MORE> <SET> S DATE SET [...]

Appendix B: Menu Tree 59 SET menu – detailed <SET> S ROLL SELECT Î <MORE> <SET> S MEDIA TYPE, REAR Î MEDIA TYPE, FRONT Î <MORE> <SET> S MEDIA ATTRIBUTE Î POWER SAVE Î <MORE> <ROLL SELECT> S * FRONT + - ENTER Î OPTIONS FRONT BACK 360 PRESENTATION 720 PRESENTATION WHITE MATTE FILM BACKLIT FILM 360 BAC[...]

60 Appendix B: Menu Tree SET menu – detailed (con’t) <SET> S MAINT. INTERVAL Î INIT CUT Î <MORE> <SET> S DATE SET Î TIME SET Î <MORE> <SET> S SCSI ID Î I/F TIME OUT Î <MORE> OPTIONS LONG MIDDLE SHORT NONE YES NO 1 – 6 OFF 10sec 30sec 60sec 120sec Feet/m OFF IMAGE OUT IMAGE IN <MAINT. INTERVAL> S[...]

Appendix B: Menu Tree 61 SET menu – detailed (con’t) <SET> S AUTO CAP Î REWIND DELAY Î <MORE> <SET> S FEED CORRECTION Î INTER PAGE GAP Î <MORE> OPTIONS OFF 1 min – 60 min EXECUTE NON EXECUTE UNCONTROLLED 0 – 12 (1 inch interval) LONG MIDDLE SHORT NONE ENGLISH GERMAN FRENCH PORTUGUESE SPANISH ITALIAN JAPANESE W/O [...]

62 Appendix B: Menu Tree HEAD MAINTENANCE menu OPTIONS No options – automatically executes when either STRONG or NORMAL is selected. No further options To Replacing Blade menu <ADJUSTMENT, AUTO> S MAG. SINGLE Î MAG. MULTI Î <MORE> <ADJUSTMENT, AUTO> S BI-DIR DENSITY Î FIRING TIMING Î <MORE> <MAG. SINGLE> S PRESS [...]

Appendix B: Menu Tree 63 REPLACING BLADE menu OPTIONS No further options . To SET menu <LIFE COUNTER> S LIFE COUNTER 1 Î LIFE COUNTER 2 Î <MORE> <FRONT ROLL USAGE> S * xx x .x feet <MORE> <REAR ROLL USAGE> S * xx x.x feet <MORE> From Adjustment, Auto menu <FRONT ROLL USAGE> S * xx x .x feet CLEAR Î <M[...]