Siemens 300 manual

Hicom 300 optiset E basic s[...]

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3 User Guide Introduction .............................................................................................. 5 Standar d Features ................................................................................... 6 Inter nal and External Dialling ................................................................... 6 Dialling the Switchb[...]

4 Optional Features .................................................................................. 22 Individual Abbre viated Dialling ................................................................ 22 System Abbre viated Dialling ................................................................... 23 Stored Number Redial ......................[...]

5 Intr oduction This guide is designed to assist extension users on a Siemens Hicom 300 Communications System to use all authorised features. Your extension may not be authorised ∗ ∗ ∗ ∗ ∗ to use all features. The Siemens representative can confirm features that are available to you. Your extension may also be subject to trunk barring thu[...]

6 Internal and External Dialling Handset operation - lift handset, listen for internal dial tone - dial the required extension number or external number preceded by line access code (code is normally 0 ) Handsfree operation - do not lift handset - dial the required extension number or external number preceded by line access code (code is normally 0[...]

7 Call T ransf er You may transfer an internal or external call from your extension to any other extension or to the switchboard. Transfer to a Free Extension (Announcing the Call) - press Transfer key, listen for internal dial tone - dial the required extension or switchboard - when the extension or the switchboard answers, announce the call and r[...]

8 Enquir y Call This feature allows you to hold an existing call, dial another extension or even an external number, conduct a conversation without the original caller overhearing, and then return to the original caller. Activate Enquiry Call - press Transfer key, listen for internal dial tone - dial the required extension number or dial 0 and then[...]

9 T o ggling between Calls You have a call on the line and wish to make a second call and want to toggle between both calls. Activate Toggle - you are engaged on a call - press Transfer key, listen for internal dial tone - dial the required extension or external number or You have a call on the line and wish to answer a second call and want to togg[...]

10 8 W a y Conference This feature allows you to bring up to 7 parties into an existing conversation on your extension. The 7 parties could be external, internal or a mix of both. Activate Conference - you are engaged on a call - press Transfer key, listen for internal dial tone - dial the required extension or 0 and the external number - dial ∗ [...]

11 Call Pic kup The call pick up feature allows you to answer any ringing extension in your pickup group from your telephone. Activate Call Pickup An extension within your pickup group is ringing - Call Pickup LED flashes - a ping ring will also alert you to an incoming call - lift handset, listen for internal dial tone - press Call Pickup key - yo[...]

12 T ransf er a Second Caller Answer 2nd Call If you are busy on a call when the Call Pickup LED flashes and you wish to answer the waiting call. - ask existing caller to hold - press Call Pickup key - 1st call is placed on hold - 2nd call is now on line Transfer 2nd Call - press Transfer key, listen for internal dial tone - dial required extension[...]

13 Call P ark Calls may be parked on your optiset E basic for retrieval from your telephone, or any other digital telephone in your Call Pickup group which is equipped with a Park key. V V V V V Only 1 call per pickup group may be parked at a time. Park a Call - press Park key - Park LED flashes - replace handset - Park LED remains flashing Retriev[...]

14 Call Bac k Call Back requests can be left on extensions which have been rung and not answered or are busy. Activate Call Back - Busy - called extension is busy - dial ∗ ∗ ∗ ∗ ∗ 22 - confirmation tone is heard - replace handset The system will automatically call you back when both your extension and the called extension are free. - lift[...]

15 Call Bac k - Cont’ d Cancel Call Back (Before Ring Back) - lift handset - dial # 22 - confirmation tone is heard - replace handset[...]

16 External Line Reser v ation Should you dial 0 for a line and receive busy tone, i.e. all lines are busy, you may reserve the first line to become free for your use. Activate External Line Reservation You have dialled 0 for an external line and receive a busy tone, do not replace your handset. - dial ∗ ∗ ∗ ∗ ∗ 22 - listen for confirmati[...]

17 Fixed Call Forwar ding Your line can be forwarded to a fixed destination for answering. This can be to either a Digital, analogue extension or external number. Programme or Change Fixed Call Forwarding - press Programme key - press Call Forward key twice or dial ∗ ∗ ∗ ∗ ∗ 11 - dial required extension number or 0 and external number - p[...]

18 V ariable Call Forwar ding This is a temporary Call Forwarding feature which allows you to divert all your calls to a destination of your choice and will override your Fixed Call Forwarding destination. Programme Variable Call Forwarding - press Programme key - press Call Forward key once only or dial ∗ ∗ ∗ ∗ ∗ 10 - dial required exten[...]

19 Electr onic T elephone Loc k This feature allows you to lock your extension, by dialling your PIN , which prevents unauthorised use of your extension. The PIN assigned to your extension will be provided by your System Administrator. Lock your Extension - dial ∗ ∗ ∗ ∗ ∗ 21 and your PIN Your extension will now be restricted to local or i[...]

20 Mobile Class of Ser vice This feature allows you to activate your own Class of Service (barring level) on any extension. Activate Mobile Class of Service - dial ∗ ∗ ∗ ∗ ∗ 25 and your PIN Calls will now register against your name on the Telephone Management System. Cancel Mobile Class of Service - dial # 25 V V V V V Should you forget t[...]

21 Follow Me This feature allows you to activate call forwarding at a remote extension to enable calls to follow you from extension to extension. Activate Follow Me When you arrive at the remote extension where you wish to receive calls made to your extension. - lift handset, listen for internal dial tone - dial ∗ ∗ ∗ ∗ ∗ 25 and your PIN [...]

22 Individual Abbre viated Dialling In addition to the System Abbreviated dialling lists you may programme 10 additional numbers, under the dial keypad digits 0-9, for your exclusive use. These numbers will, however, be subject to any trunk barring limits which apply to your extension. Programme numbers - press Programme key - dial ∗ ∗ ∗ ∗ [...]

23 System Abbre viated Dialling The system allows for the storage of 16000 external telephone numbers divided into 16 groups, each containing 1000 numbers. You can have access to any 2 groups i.e. 2000 numbers. By utilising the system abbreviated dialling you will be permitted to dial specific numbers that would be outside your normal trunk barring[...]

24 Stored Number Redial This feature allows you to store any number for later re-dialling. The number may be stored for as long as required. Store a Number You have dialled a number and have not been answered or the number is busy, do not disconnect. - dial ∗ ∗ ∗ ∗ ∗ 19 - listen for confirmation tone - replace the handset Redial the Numbe[...]

25 Timed Reminder This feature allows an extension to store one timed reminder. The system will then call the extension at the required time. Programme Timed Reminder - press Programme key - dial ∗ ∗ ∗ ∗ ∗ 23 - dial required time e.g. 0945 for 9:45 am 1430 for 2:30 pm Reminder Callback - telephone rings with special callback ringing - lif[...]

26 Night Ser vice When the night bell rings - lift handset - dial ∗ ∗ ∗ ∗ ∗ 88 - you are now connected to the caller Check with System Administrator if any other type of Night Service is operational.[...]

27 K e y Settings (+/–) The Plus and Minus keys allow for the individual setting of the levels of speech, ringing and ring tones. Change Speech Volume - whilst busy on a call - press + or – keys to adjust Speech volume - press + and – keys simultaneously to store setting Change Ringing volume or Ring Tone frequency - Do not lift handset - pre[...]

28 Siemens Telecommunications (Pty) Ltd. Private Bag X71 Halfway House 1685 Quic k Reference e n i L e d i s t u O0 e l b a i r a V d r a w r o F l l a Cg o r P * g o r P . o n & 0 1 r o t a r e p O9 l e c n a c -0 1 # p u k c i P l l a C * 3 3 d e x i F d r a w r o F l l a Cg o r P * g o r P . o n & 1 1 e c n e r e f n o C y a W 8 * 1 3e t[...]