Siemens OPTIPOINT 420 ECONOMY manual

HiPath 4000 optiPoint 420 economy optiPoint 420 economy plus optiPoint 420 s tandard Operating Instruc tions[...]

About these Operating Ins tructions 2 About these Operating Instructions The se Oper ating Instr uctions describe the use of the optiP oint 420 ec onom y/econom y plus/ standard in con junction with the HiPath 400 0 Co mmunication Se rver , V ersion 3.0. The y describe all functions you can use from your telephone. Y ou may find that some func- tio[...]

About these Operating Inst ructions 3 Labels The CE s ymbol certifies compliance of this eq uipment with the EU a nd UL directiv es. This device has been manufact ured in accordance under a certified en viron- mental management sy stem (ISO 1400 1). This process ensures that energy consumption and the use of primary ra w materials are kept to a min[...]

4 Contents Contents About these Operating Instructions . . . . . . . . . . . . . . 2 Important Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Basic Usage Instructions . . . . . . . . . . . . . . . . . . . . . . . 9 The optiPoint 420 economy/economy plus/sta ndard control panel . . . . . 9 Display . . .[...]

5 Contents Storing any number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Dialing with repertory keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Adjusting the ringer volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Adjusting the ringer pitch . . . . . . . . . . . . . . . [...]

6 Contents Using call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Activating and deactiva ting forwarding using features settings . . . 65 System call forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 5 Call forwarding via code numbers . . . . . . . . . . . . . . . . . .[...]

7 Contents Making multiline calls . . . . . . . . . . . . . . . . . . . . . . . . 89 Using line keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Preview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Taking calls in the order off ered. . . . . . . . .[...]

8 Contents The lamp statuses of direct s tation selection (DSS) keys . . . . . . . 114 Calling a direct station selec tion (DSS) user . . . . . . . . . . . . . . . . . 114 Taking a call for a di rect station selection (DSS) user . . . . . . . . . . 11 4 Group park and retrieva l of call . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 Chec[...]

Basic Usage Instructi ons 9 Basic Usag e Instruct ions Th e optiP oint 420 economy/ec onomy plus/standard control panel Illuminated* grafic displa y 2 lines eac h with 24 charact ers Ke ys f or telephone settings Handsfree micr o- phone* Speak er f or open listening Ke y for confirming a function Ke y for sc rolling to functions Handset Ke y fields[...]

Step by Step Basic Usage Instruct ions 10 How to use this user guide The operating procedure s are present ed in a logical sequence in the color ed column. The symbols used hav e the following mean ings: n Lif t the handset. t Repla ce the handset. o Enter number or code. u or v Pr ess the setting k eys on the t elephone. Pr ess the key . Pr ess th[...]

Basic Usage Instructi ons 11 Step by Step How to activate funct ions ... directly Certain functions can be selected dir ectly in the idle state , f or example: > : > : Make your selection wi th < > and confirm it with : . Other functions can be selected dir ectly in certain call situations . Y ou dial a number but the ot her party is bu[...]

Basic Usage Instruct ions 12 Whic h functions can be used? Se lf Labelling Key Function Thanks to the Self Labelling K ey function, y ou do not need to label your telephone's progr ammable function k eys manua lly . Depending on ho w they ar e progr ammed, your HiP ath automatically assigns a standard label to your func tion ke ys. Howeve r , [...]

Basic Usage Instructi ons 13 Step by Step Optional main menu Y our sy stem administrator can pr ovide a customized ke y to give y ou access to a main menu. On this main menu you can choose f rom the f ollowing options: Pr ess the ke y . > : Use functions suc h as the redial or speed dial f eatur es. > : Launc h functions such as f orwar ding [...]

Step by Step Making Calls – Basic Functions 14 Making Calls – Basic Funct ions Answering calls Answering a call with the handset The telephone rings. T he caller is displa yed. n Lif t the handset. Answering a call via the speak er key (speakerphone) The telephone rings. The ca ller is displa yed. Pr ess the key . The la mp lights up. Y ou are [...]

Making Calls – Basic Functions 15 Step by Step S witching to speake rphone Precondition: Y ou are making a call with the handset. and t Pr ess the speak er ke y and release, then put t he hand- set down a nd continue the call. S witching to the handset Precondition: Y ou ar e on the phone in speakerp hone mode. n Lif t the handset. Continue the c[...]

Step by Step Making Calls – Basic Functions 16 Dialing with the handset on-hook p Internal: Enter the number . External: Enter the a ccess code and the number . Th e called par ty answ ers. The call is on your speaker: n Lif t the handset. or When handset is on-hook: speakerphone only a vailable with optiP oint 420 st andard. The called party is [...]

Making Calls – Basic Functions 17 Step by Step Last number redial If your telephone is configured f or this type of r edialing, each number dia led is sav ed for possible red ialing. Pr ess the ke y . possi bly Pr ess the ke y (on ly f or optiP oint 420 standard). or n Lif t the handset. > : Select and confirm. The oth er party answ ers: n Lif[...]

Step by Step Making Calls – Basic Functions 18 Alternating between two calls (toggling) Precondition: Y ou ha ve either made a second call (see abov e) or taken a w aiting call  page 45 during a call in progress. T o switc h to the w aiting party: > : > : Select and confirm. Release the presen t call – ret urn to the oth er call: > [...]

Making Calls – Basic Functions 19 Step by Step Cal l Fo rwa rdi ng Using call forwar ding Y ou can program t wo t ypes of call f orwar ding: • Station fix ed f orwarding 1 , and • station va riable f orwarding With station fixed f orwar ding you can progra m a f or- war ding destination that will r emain valid until y ou change or delete it. [...]

Step by Step Making Calls – Basic Functions 20 When f orwar ding is activated y ou can see the f ollowing displa y in the idle menu: See  page 66 to find out ho w to activate/de-ac tivate call f orward ing via codes or an installed f orwar ding k ey . F orwarding type Display message Station fixed f orwarding Station v ariable f orwar d- ing F[...]

Making Calls – Basic Functions 21 Step by Step Station fixed forwar ding If you ha ve pr ogrammed a f orward ing destination f or station fixed f orwar ding, you can activa te and deacti- vate the forw arding facility either in the program/service menu or with a f orwar ding ke y configured b y your ser- vice personnel. T he programmed f orwar di[...]

Step by Step Making Calls – Basic Functions 22 or > : Select and confirm. Station fix ed f orwar ding is deacti- vated . Output on fir st line displa y . If station variab le f orwarding w as previously pr o- grammed and activated , it is deactiv ated and the f or- war ding destination is deleted. Deactiv ating station fixed forw arding in the[...]

Making Calls – Basic Functions 23 Step by Step Station variable forwarding With st ation v ariable f orwarding y ou can c hoose be- tween 6 dif f erent types of call f orwar ding: • Station varia ble unconditional/all f orwarding • F orwarding f or internal calls only • F orwarding f or external calls only • F orwarding f or busy (int/e x[...]

Step by Step Making Calls – Basic Functions 24 Output on first line displa y . Output on second line displa y . : T o select the next station va riable f orwarding type. Output on fir st line displa y . Output on second line displa y . or > T o edit the current station v ariable f orwarding type. Output on fir st line displa y . Output on seco[...]

Making Calls – Basic Functions 25 Step by Step Activ ating station variable f orwar ding Station variable f orwar ding is automatically activ ated when the f orwar ding destination is progra mmed. Unconditional variable programming can a lso be ac tivat- ed in the idle menu. > : > : Select and confirm while the phone is idle. p Enter the nu[...]

Step by Step Making Calls – Basic Functions 26 Deactiv ating stat ion v ariable f orwarding in the idle menu Y ou can also deactiv ate the f ollowing station v ariable f orwarding types in the idle menu: • Station variab le f orwar ding • F orwarding f or internal and f or ext ernal > : > : Select and confirm while the phone is idle. F [...]

Making Calls – Basic Functions 27 Step by Step Answ ering a callback re quest Precondition: A callb ack r equest has been sa ved. The telephone rings. The Cancel Ca llbac k message in- f orms you that this is a callba ck. n Lif t the handset. Y ou hear ringing tone. or Pr ess the key . The lamp lights up. Y ou hear ringing tone. Y ou are in speak[...]

Step by Step Making Calls – Basic Functions 28 Store call numbers and sequences on the key A user can store access codes, PIN number s and call numbers on a r edial or destination dial ke y simulta- neously in a sequence, and then dial by simply pressing that ke y . Example of a sequence: Call transf er type + destina- tion call number . Sav e on[...]

Making Calls – Basic Functions 29 Step by Step Precondition: Y ou ha ve cr eated a "Destination dial number"  page 75. Pr ess ke y . The lamp lights up. : Confirm. > : > : Select and c onfirm. poss. Has the destination dia l number been creat ed in the optiP oint self labelling k ey module , the le vel shif t key pressed sev er[...]

Step by Step Making Calls – Basic Functions 30 or Enter the number with pause (example) > : Select and confirm. A "P" appear s in the display . p Enter more number s or Just delete the existing number > : Select and confirm. The number and the name (if a vail- able) is deleted . or If you hav e mistyped the entry > : Select, co[...]

Making Calls – Basic Functions 31 Step by Step Storing a number for redialing Precondition: Y our telephone is pr ogrammed f or "Sav ed number redial" not "Last number redial". Storing a caller’ s number or a number that has been dialed Y ou are still on the phone with someone you hav e called or someone has called you and w[...]

Step by Step Making Calls – Basic Functions 32 Dialing with repertor y key s Precondition: Y ou have sav ed a number on a repertory dialing ke y  pa ge 31. possibly Has the destination d ial number been cr eated in the optiP oint self labelling k ey module, the lev el shif t key pressed sev eral times, in order to select the le vel (lev el 1 .[...]

Making Calls – Basic Functions 33 Step by Step T elephone sett ings Adjusting the ringer volume u or v Pr ess one of the k ey s when the telephone is idle. : Confirm. u or v T o increase/decrease the volume (1 ... 8): keep pressing the ke ys until the desir ed volume le vel has been reac hed. : Sav e. Adjusting the ringer pitch u or v Pr ess one [...]

Step by Step Making Calls – Basic Functions 34 Adapting the speakerphone function to the acoustics of your room T o improve the clarity of v oice transmission during speak erphone conv ersations, you can adap t the micro- phone sensitivity of your telephone to suit the acoustics of your room ("norma l room"/"re verberating room&quo[...]

Making Calls – Basic Functions 35 Step by Step Se lecting the language for user prompts (displays) Y our HiPath 4000 system can be configur ed f or up to five dif f erent languages. The first language pr o- grammed is the def ault. If your telephone has a lan- guage ke y , you can progra m a dif fer ent language. The period of time f or which the[...]

Step by Step Making Calls – Convenience Functions 36 Making Calls – Convenience Funct ions Answering Calls Group call and pickup If a member of a pic kup group does not answ er a call within 1 5 seconds (depending on the sy stem), the other members of the team hear an alerting tone. T elephone in the idle state: The telephone rings. The disp la[...]

Making Calls – Convenien ce Functions 37 Step by Step Having the number of the called station displa yed If the number of the st ation for which you (as a member of a call pickup group) wish to pick up a call does not ap- pear on the display , y ou can enter the code f or "Displa y on req uest" af ter lif ting the handset. If y ou are n[...]

Step by Step Making Calls – Convenience Functions 38 Answering a call on the headset Precondition: T he headset is connec ted. T he headset ke y has been configured. The lamp flas hes when a call is received. Pr ess the ke y to answer the call. Ending the call: Pr ess the ke y . The lamp goes out. This function is not a va ilable with optiP oint [...]

Making Calls – Convenien ce Functions 39 Step by Step Dialing/Making Calls Using a call list (missed calls) If you ca nnot take an e xternal and/or internal call, this unansw ered call is enter ed in the call log (see also  page 41). Y our telephone can also be programmed to record a nsw ered and outgoing ca lls in the call log. Y our telephon[...]

Step by Step Making Calls – Convenience Functions 40 The first call in the call log is displa yed: User Date and time of the entry and reason f or the entry . The displa y begins with the most recent (unansw ered) call. If the party has called more than once, the number of times this party called is display ed. Displayin g further calls from the [...]

Making Calls – Convenien ce Functions 41 Step by Step "Missed calls" key Precondition: Y our service personnel has configured a call log and a k ey f or "missed calls" (unansw ered calls) f or your telephone. The lamp lights up. Y ou ha ve unans wer ed calls. Pr ess the ke y . The firs t call in the call log is dis play ed: Ca[...]

Step by Step Making Calls – Convenience Functions 42 Speed-dial Dialing with individual speed dialing numbers Short dial numbers can contain command or access code seq uences, and the y can be link ed to other short dial numbers ( For more inf ormation, see  page 73). Precondition: Y ou ha ve sav ed individual speed dialing numbers  page 73[...]

Making Calls – Convenien ce Functions 43 Step by Step Using the mailbo x Callers who dia led your numb er during your absence can leav e a reminder message in y our mailbox. Y ou will also find mail server voice/f ax messages in your mailbox (if this f acility is av ailable). Retriev al from mailbox The lamp is lit if there ar e new entries in th[...]

Step by Step Making Calls – Convenience Functions 44 Direct call to a colleague via loudspeaker (voice calling) Y ou can mak e a direct call to an internal HiP ath 400 0 user via the loudspeak er in his or her telephone. Y ou can use the functions under "HiP ath 400 0 as an inter- communication sy stem"  page 60. Precondition: Y our [...]

Making Calls – Convenien ce Functions 45 Step by Step During a Call Using the call w aiting function When you ar e expecting an important call, y ou should activate the call w aiting function. A w aiting call is sig- naled to you if you are on the phone. Y ou can then either accept or disr egard the w aiting call. Activating/deactivating call wai[...]

Step by Step Making Calls – Convenience Functions 46 Accept service menu-controlled second call Pr econdition: Y ou are on the phone. A second c all is a c- tivated . No "Accept ca ll" or "Switc h" ke y  page 47 is progra mmed. A second call is show n on the displa y with name / tele- phone number and signalled through an a[...]

Making Calls – Convenien ce Functions 47 Step by Step Using the switc hover button The switc hov er button that must be configured b y your sy stem administrator can be us ed f or the follo wing functions: • consultation (return to the call being held or the con- f erence being held) • toggling • accepting a w aiting call • accepting a gr[...]

Step by Step Making Calls – Convenience Functions 48 Re-indication During an internal or external w aiting call or consult a- tion, you ca n hav e inf ormation about the first call - call number or subscriber name - sho wn briefly in the dis- play . Y our service personnel must install a ke y for re- in- dication bef orehand. The disp lay can be [...]

Making Calls – Convenien ce Functions 49 Step by Step Station controlled conf erence In a station controlled conf erence you can incl ude up to 8 internal and e xternal user s. Users with sy stem tele- phones can e xecute or use all of the f ollowing func- tions. ISDN telephones and external users are pa ssive users - the y can only be included i[...]

Step by Step Making Calls – Convenience Functions 50 Setting up a conf erence Y ou can set up a conf erence from any of the f ollowing types of connection: • single call • consultation call • wa iting call Starting a conf erence from a single call Y ou want to set up a conf erence. Y ou receiv e a call. or p Y ou call another user . > : [...]

Making Calls – Convenien ce Functions 51 Step by Step > : Select and c onfirm. Y ou are connected to the second caller . The other caller w aits. > : Select and c onfirm. Y ou will receiv e the message "1 is your position". All members ar e interconnected in a conf erence circuit. Expanding the confer ence Any member of the s yste[...]

Step by Step Making Calls – Convenience Functions 52 Accepting a waiting call and adding it to the conf er- ence If you r eceive a w aiting call during the conf erence (call waiting function is a ctivated), y ou can add this user to the conf erence. An alerting tone is audible. The lamp flashes. Press the ke y . Y ou are connected to the waiting [...]

Making Calls – Convenien ce Functions 53 Step by Step During the confer ence Y ou are taking part in a confer ence with 3 to 8 members and y ou wish to kno w about the other member s or to disconnect a member . Viewing member inf ormation > : Select and confirm. The display shows the name and call number of the oth- er member with lo west memb[...]

Step by Step Making Calls – Convenience Functions 54 Entering commands with t one dialing (DTMF suffix dialing) Aft er dialing a number , you can set tone dialing to ac- tivate equipment - such as an answering machine or an automatic information or switc hing sy stem - by dialing commands in DTMF mode ( DTMF = d ual- t one m ulti f req uency dial[...]

Making Calls – Convenien ce Functions 55 Step by Step S ystem-wide parking On the HiPath 4 00 0, y ou can park up to 1 0 interna l and/ or external calls and tak e them at another telephone. There a re two w ays of parking a call: • Auto matic parking • Manual park ing P arking is not possib le if: • All park posi tions are occupied • The[...]

Step by Step Making Calls – Convenience Functions 56 P arking a call manually and then taking it at a later date Y ou ca n manually park a c all to your telephone at a fr ee parking position and take it at your telephone or another telephone at a later date. This function can also be used with telephones that do not hav e a display . P arking via[...]

Making Calls – Convenien ce Functions 57 Step by Step T aking a parked call Via the k eypad n Lif t the handset or use the speakerphone function (only av ailable with optiP oint 420 standard). p Enter the s ystem code f or "s ystem parking" (if you have any pr oblems ask the service personnel). d ... m Enter the parking position number [...]

Step by Step Making Calls – Convenience Functions 58 P arking is not possible If all the parking positions or the selected parking posi- tion are occupied, or there is some other reason why parking is not possible, an acoustic warning and a visual warning ar e output. A utomatic parking If all the parking positions are occup ied, a display mes- s[...]

Making Calls – Convenien ce Functions 59 Step by Step If Y ou Cannot Reac h a Destination Camping on a colleague’ s call Precondition: The internal part y whom you hav e called is busy . Y ou need to contact this p erson urgent ly . > : Select, confirm and wai t briefly . Y our collea gue hear s the call w aiting tone. The c all p ick- up ke[...]

Step by Step Making Calls – Convenience Functions 60 Using HiP ath 40 0 0 as an intercommunication sy st em Y ou can voice call an internal HiPath 4000 user via the loudspeak er in his or her telephone to set up a connec- tion. Y ou can also initiate voic e calling from consultation. The f ollowing functions ar e av ailable: • S ystem-wid e voi[...]

Making Calls – Convenien ce Functions 61 Step by Step S yst em-wide voice calling F rom your t elephone, you c an voice c all any internal user whose telephone pr ovides the speak erphone function (only a vailab le with optiP oint 420 standard) or has a loudspeak er . V oice calling to a v ariable destination A destination subscrib er is voice ca[...]

Step by Step Making Calls – Convenience Functions 62 V oice calling to a fixed destination The s ystem code-number f or "voice calling" + the desti- nation call number is progr ammed onto a repertory key  page 75. Pr ess the programmed rep ertory key . A connection to the destination loudspeak er is immediately set up. The other func[...]

Making Calls – Convenien ce Functions 63 Step by Step The called party accepts the voice c all by li f ting the handset. If the called pa rt y presses the loudspeak er ke y or the line ke y (if installed), the connection is aborted. V oice calling to a fix ed destination (usin g repertory key) The syst em code-number for "voice calling in th[...]

Step by Step Making Calls – Convenience Functions 64 T w o-way v oice calling to a fixed destination (on rep ertory key) The system code-number f or "two-w ay voice calling in a group" + the speed calling code f or the group destina- tion in question are stor ed on the repertory ke y  page 75. Pr ess the programmed rep ertory key . T[...]

Making Calls – Convenien ce Functions 65 Step by Step Using call forwarding Activating and deactivating forwarding using features settings If a f orwarding destination has been pr ogrammed f or station fixed f orwarding, you c an use f eatures set tings to activa te and deactiv ate the f orwardin g fac ility . If sta- tion variable f orwarding is[...]

Step by Step Making Calls – Convenience Functions 66 Call forwarding via code numbers The f ollowing call-f orwar ding modes can be set up via codes: See  page 1 9 f or the display messages that occur when call-f orward ing is activa ted/de-activ ated. Call-fo rwa rding mode Code (example) Pr ogramming and ac tivating fix ed call-f or- war din[...]

Making Calls – Convenien ce Functions 67 Step by Step Programming and activ ating call-forw arding n Lif t the handset. p Enter a code number , sa y *51 , (ask the service per son- nel). Y ou will hear the d ialing tone. p Enter the number of the d estination. r Enter the terminating c haracter . Y ou should hear a con- firmation tone, call f orw[...]

Step by Step Making Calls – Convenience Functions 68 Call-forwar ding via call-forwarding key Y ou can use the call-f orwarding k ey f or fixed call f or- war ding . When programming the f orwarding destina- tion, call f orwarding is activ ated when you enter the number of the destination. Y ou can then use the ke y to switc h call forw arding on[...]

Making Calls – Convenien ce Functions 69 Step by Step Delay ed call-forwarding Installed f or the whole sy stem by the service person- nel. Requirements: W aiting call must be installed  page 4 5. If you hav e activated "call-f orwar ding on busy / timed" or "timed call-f orwar ding" on y our telephone  page 23, you will[...]

Step by Step Making Calls – Convenience Functions 70 p Enter the PIN (only if your own station does not hav e the "Call f orward- ing f or remote terminal" class of service). : : Confirm. p Enter the number of the d estination. : Confirm. Call f orwarding is activ ated immediately . Storing a dest ination for fax, PC or busy/ activating[...]

Making Calls – Convenien ce Functions 71 Step by Step Chec king/deactivating call forwarding for another telephone Pr ess the ke y . The lamp lights up. > : Select and c onfirm. > : > : Select and c onfirm. : Confirm. p Enter the number of the other telep hone. : : Confirm. p Enter the PIN (only if your own station does not ha ve the &qu[...]

Step by Step Making Calls – Convenience Functions 72 p Enter the code f or the type of call f orwarding r equired. The code s are defined b y the service personnel. Y ou can enter your ca ll f orward ing codes in the f ollowing ta- ble: p Enter the number of the other terminal. : : Confirm. p Enter the PIN (only if your own station does not hav e[...]

Saving Functions and Appointmen ts 73 Step by Step Saving Functions and Appoint- ments Saving individual speed dialing numbers Y ou can save a number on eac h of digit k eys 0 to 9 and then dial these number s at the push of a b ut ton  page 4 2. Extension A short dial number can contain se ver al access codes and a ref erence to other short dia[...]

Step by Step Saving Functions and Appoin tments 74 Example 3 As the number of c haracters f or a short dial entry is lim- ited to 22, y ou can link two short dial numbers f or a longer sequence. Y ou c an, f or instance, program the server access and a code number on one shor t dial ke y , and then r ef er to a second short dial which contains f or[...]

Saving Functions and Appointmen ts 75 Step by Step Sa ving a function on a key Pr ess the ke y . The lamp lights up. h Enter the service code. or > : Select and c onfirm. and Pr ess the programmable function k ey . : Confirm. Pr ess the freely pr ogrammable function ke y . The k ey allocation is displa yed. : Confirm. > : Select and confirm o[...]

Step by Step Saving Functions and Appoin tments 76 Appointments Function Y ou can program a timed reminder on your telephone to remind your self of an important meeting or appoint- ment, for example  page 77. Y ou must sav e the exact time at whic h you wish to receiv e the reminder . Re- minders ca n be set f or the next 24-hour period . Creati[...]

Saving Functions and Appointmen ts 77 Step by Step Timed r eminders Precondition: Y ou ha ve sa ved a timed reminder  page 7 6. When the sav ed time has been reac hed: The telephone rings. n Lif t the handset. The time of the reminder is disp lay ed. t Replace the handset. Reminder : If you do not lif t the handset, t he telephone rings sev eral[...]

Step by Step Making project calls 78 Making project calls External calls can be assigned to specific pr ojects. Precondition: Project numbers (from 1 to 5) hav e been configured for specific projects and you hav e a code f or the projec t in question. S etting up a project call Pr ess the key . T he lamp lights up. p Enter a service code between 61[...]

Making project calls 79 Step by Step Call duration display (cost display) The call d uration displa y is configured b y the service personnel. The display shows either the d uration of the call or t he cost of the call. T he displa y can be s witched of f . The call duration is sho wn in the first line disp lay on the right with f ormat HH:MM:SS . [...]

Step by Step Private Sphere/Security 80 P rivate Sphere/S ecurity Activat ing/deact ivating do not dist urb If you do not wish to receive incoming calls , you can ac- tivate the do not dist urb function. Internal callers then hear bus y tone, while e xternal caller s are f orward ed to the at tendant. The service per sonnel can also set up destinat[...]

Private Sphere/Security 81 Step by Step Activating/deactivat ing stop voice calling Y ou can prev ent other persons from making dir ect calls to you. Any attemp t to address you directly via the loud- speaker will be c hanged to a normal ca ll. Pr ess the ke y . The lamp lights up. fg Enter the service code. or > : Select and confirm. > : Sel[...]

Step by Step Private Sphere/Security 82 Malicious call holding Y ou can trace a malicious e xternal caller . The caller’ s number can be registered during the call or for up to 30 seconds af ter the call. Do not r eplace the handset. Pr ess the key . The la mp lights up. lg Enter the service code. or > : Select and confirm. > : Select and c[...]

Private Sphere/Security 83 Step by Step Enabling the telephone again: Pr ess the ke y . The lamp lights up. jk Enter the service code. or > : Select and confirm. > : Select and c onfirm. and p Enter the PIN (code numb er). Input is f ollow ed by the displa y: "Execut ed". Prog./Serv. PIN / COS? > Change COS? >[...]

Step by Step Using Other Fun ctions 84 Using Oth er F uncti ons Using a diff erent telephone in the same way as y our own Y ou can log on to another telep hone belonging to the HiP ath 400 0 sy stem via a personal identification num- ber (PIN) (also t elephones of network ed HiPath 4000 sy stems, for example, at other branc hes of your compa- ny). [...]

Using Other Fun ctions 85 Step by Step Entering the PIN f or your own HiP ath 400 0 system: p Enter internal PIN. or Entering the PIN f or another HiP ath 400 0 system area within the in tegrated n etwork: p Enter the 2-digit node c ode f or your own HiPa th 400 0 sy stem (ask the service personnel). pr Enter your o wn number and press the pound ke[...]

Step by Step Using Other Fun ctions 86 Identification with the chip card Precondition: Y ou ha ve been assigned a chip ca rd b y your s ystem administr ator f or logon at other tele- phones. The st andard at which you wish to log on must be equipped with a chip card reader (optiP oint signat ure module). Within your o wn HiP ath 400 0 (not used in [...]

Using Other Fun ctions 87 Step by Step Shift connection to another telephone Y ou can shift the connection of your optiP oint 420 along with all its functions and f eatures to another optiP oint 420. The "home telephone" is deactiva ted and the "guest telephone" bec omes "your" telephone. The original connec tion of yo[...]

Step by Step Using Other Fun ctions 88 Log off thr ough the "home telephone" If you have f orgotten to log out of the "guest telephone", you ca n still log out through the " Home-T elephone". The f ollowing mes sage is displa yed: "Mobile f orced logof f" "Cancel mobility?" : Confirm. p If necessary[...]

Making multiline calls 89 Step by Step Making multiline calls Using line key s Line k ey s are configured by the service per sonnel. The station number of each station user is assigned to a line and is the primary line of that team member . The same line is configured on the line ke ys of the other station users as a secondar y line . Each station [...]

Step by Step Making multiline calls 90 The dif ferent stat es of line ke y lamps The lamp is not lit – the line is free and can be used. or The lamp is lit – line is bus y . or The lamp is flashing slo w – a call is on the line: answ er the call. or The lamp is flashing fas te r – a call is on hold. Pre v i e w Y ou are s peaking on one lin[...]

Making multiline calls 91 Step by Step T aking calls on line k eys If sev eral calls are receiv ed at the same time, you can take the calls in the order in whic h they ar e of fer ed to you - or y ou can give priority to certain calls. Precondition: The service p ersonnel has specified the sequence in whic h incoming calls are ans wered . T aking c[...]

Step by Step Making multiline calls 92 Activat ing/deact ivat ing ringer When you ar e making a call on a line, you ma y be dis- turb ed b y the r inging signals for other incoming call s. If ringer cutof f has been configur ed, y our telephone does not ring. Incoming calls are then signalled by the flash- ing of the line ke ys. With the Ringer Cut[...]

Making multiline calls 93 Step by Step Dialing with line key s Y our telephone can be configured with either auto- matic or selectable line seizure. The service personnel specifies whether a line (and whic h line) is seized auto- matically when the handset is lif ted or when speaker- phone (only av ailable with op tiP oint 420 st andard) is ac- tiv[...]

Step by Step Making multiline calls 94 Redialing on a particular line (saved numbers) If this type of redialing is configured on your phone, you can sav e a number to be redialed later on a particular line  page 96. T he sav ed number can be dialed with the line k ey and the redial k ey . Seizing the line f or the sav ed redial number n Lif t th[...]

Making multiline calls 95 Step by Step Redialing on a particular line (last number dialed) If this type of redialing is configured on your phone, every last number dialed is automatically sa ved with the current line f or redialing. Seizing the line for the desir ed last number dialed n Lif t the handset. or Pr ess the ke y . (only f or standard). [...]

Step by Step Making multiline calls 96 Storing a number for "Redialing on a particular line" Precondition: "R edialing with sav ed numb er" has been configured, not "R edialing with last number dialed". Storing a selected number or the number of a caller Y ou have called someone on a par ticular line and are still talk[...]

Making multiline calls 97 Step by Step Checking the mailbo x Example: The la mp f or mailbox k ey 1 lights up when there are ne w entries in the mailbox that ha ve not yet been view ed. Press the k ey . The first entry is shown. T o view further entries press the "Mailbox 1" ke y again. Answ ering a callback re quest The callbac k request[...]

Step by Step Making multiline calls 98 Identifying the line used If sev eral lines are seized at the same time, you can find out which line you are con versing on. With the Show Used Line k ey configur ed: Pr ess the ke y . Via the progr am/service ke y: Pr ess the ke y . The lamp lights up. lj Enter the service code. or > : Select and confirm. [...]

Making multiline calls 99 Step by Step Ending a call on a line key t Replace the handset. or Pr ess the ke y that is lit. Adding another party to a line (conference) Precondition: T here is a call on one of the lines. The line ke y lamp is lit. Pr ess the line ke y . Conf erence tone can be heard by you and by the user s who are alread y connected.[...]

Step by Step Making multiline calls 100 or > : Select and confirm. > : Select and confirm. Bridging is no w permit ted. P rev enting bridging Even if the Priv ac y function has not been configured for your telephone, you can still prev ent busy bridging . The Priv acy function applies to the call in progress or to your next c all. Y ou are al[...]

Making multiline calls 101 Step by Step Adding a witness During a ca ll, a pr edefined s ubscriber can be requested to listen to the call as a "witness" by mea ns of a special "Add witness ke y". The third party to the call is not in- f ormed that the "witness" is listening . A witness cannot participate in the conv er[...]

Step by Step Making multiline calls 102 Holding a call on a line key and retrieving it Precondition: Y ou ha ve tak en a call on a line key  page 91 or y ou are making a consultation ca ll. Placing on hold: Pr ess the key . or > : Select and confirm. The line k ey of the call on hold flashes. The ca ll can be resumed at an y telephone program[...]

Making multiline calls 103 Step by Step Pic king up a held call A colleague in an open-plan of fice has put a call on hold on a line ke y and requests you (ver bally) to take over the call. Y our telephone does not hav e a key f or this line. n Lif t the handset. > : Select and c onfirm. p Enter the station number of the telep hone at whic h the[...]

Step by Step Making multiline calls 104 Storing and act ivating a station fixed call forwarding destination for a line Precondition: T he telephone is in the idle state. Pr ess the line k ey f or the required line. The lamp lights up. Pr ess the ke y . The lamp lights up. The set tings f or station fixed f orwarding f or ev ery line are identical w[...]

Making multiline calls 105 Step by Step Cancelling the st ation fixed call forwar ding destinat ion Precondition: T he telephone is in the idle state. A st a- tion fixed f orwar ding destination has been sa ved  page 1 04. Only if it is not your primary line: Pr ess the line k ey f or the requir ed line. Pr ess the ke y . The lamp lights up. The[...]

Step by Step Making multiline calls 106 Call switc hing If you intend to leav e your workplace f or a while or if you don't want to be distu rbed, you can activ ate call s witch- ing to divert incoming calls on this line to a destination telephone. A call switc hing key can be configur ed f or ev ery line. Switc hing on: Pr ess the ke y . The [...]

Making multiline calls 107 Step by Step Calling a line partner Look at the lamp signals on the direct call ke y! Lamp is dark - line partner is not telephoning: Pr ess the direct call k ey , e.g. "Jones". n Lif t the handset. or with the handset on-hook: handsfree speak ing and open listening (with standard only). Lamp is lit – line par[...]

Step by Step Making calls in an executive/secretary team (not used in US) 108 Making calls in an ex ecut ive/sec- retary t eam (not used in US) Eac h ex ecutive/secretary team is configured by the ser- vice personnel. An ex ecutive/secretary team can consist of a maximum of 4 exec utive telephones and 2 secretarial telephones. Calling executive or [...]

Making calls in an execu tive/secretary team (not used in U S) 109 Step by Step Lamp is lit – the secre tary is making a call: Pr ess the ke y . Y ou are camped on to the secretary’ s call. The secret ary hears an alerting tone; the ca ll pic kup k ey flashes. n If the secretary accep ts the call: Lif t the handset. or Handset on-hook: speak er[...]

Step by Step Making calls in an executive/secretary team (not used in US) 110 Extending a call to the executive Precondition: Y ou have taken a call f or the e xecutive in the secretary’ s of fice. Pr ess the DSS key for the ex ecutive. Y ou are connected to the ex ecutive. Extending the call with prior announcement: Inf orm the executiv e that a[...]

Making calls in an execu tive/secretary team (not used in U S) 111 Step by Step T aking a call on the ex ecut ive’ s telephone A call f or the ex ecutiv e is not answ ered b y the secre- tary . Af ter 1 5 seconds (depending on the s ystem), you hear an alerting tone on the e xec utive telephone. The display indicates who is ca lling. n Lif t the [...]

Step by Step Making calls in an executive/secretary team (not used in US) 112 Activating/deact ivating call waiting for executive As the ex ecutive, you can specify whether your calls are to be receiv ed in the secretary’ s of fice while you are conducting a call. If y ou are making a call and at the same time expecting an important call, it is a[...]

Making calls in an execu tive/secretary team (not used in U S) 113 Step by Step Using the call signal function If a call signal ke y has been configur ed on y our ex ecu- tive telephone you can generate a call signal on a partic- ular destination telephone (f or examp le, in the secre- tary's of fice) by pr essing this k ey . When a call signa[...]

Step by Step Making calls in an executive/secretary team (not used in US) 114 Calling a st ation directly Precondition: DSS k eys ha ve been configur ed at your telephone  page 1 1 7. T he lamp statuses of direct station selection (DSS ) keys The lamp is not lit – the user is not mak ing a call. or The lamp is lit – the user is making a call[...]

Making calls in an execu tive/secretary team (not used in U S) 115 Step by Step T emporarity remo ving station from hunt group/ adding stat ion to hunt group Precondition: A hunt group has been configured in the team. Y ou can d isconnect yourself from the hunt grou p at a ny time, f or example, when y ou leave the of fice. Y ou can rejoin the hunt[...]

Step by Step Checking the telephone 116 Chec king the telephone Chec king its funct ionality Y ou can test the functionality of your telephone. T his in- cludes the f ollowing c hecks: • Are all the ke y lamps operating prop erly? • Is the displa y operating proper ly? • Do all the k eys function ? • Are ther e any p roblems with the spea k[...]

Checking the telephon e 117 Step by Step Chec king the assignment of functions to k eys Y ou can c heck which functions have been pre-assigned to specific k eys on y our telephone. Y ou can also c heck what you hav e sav ed on individual ke ys your self . The f ol- lowing types of k ey assignment ar e possible: • Repertory dia ling  page 28 ?[...]

Step by Step Change key fields 118 Change k ey fields Y ou hav e the possibility , permit ted inscription of desti- nation select-/direct call key s adap ting af ter y our needs. Changing the k ey fields is also of f ered to y ou, if you oc- cupy a k ey with the destination select or direct call func- tion  page 28. Inscription of a destination [...]

Change key fields 119 Step by Step Example: "R" = P ress the q k ey once and the k k ey three times. : Confirm. Indication deletes to the lef t. > : Select and c onfirm. Y our entries are sa ved. > : Select and c onfirm. The insc ription deletes. key 1x 2x 3x 4x 5x e [1] 1) Space 1 f a b c 2 g d e f 3 h g h i 4 i j k l 5 j m n o 6 k[...]

Step by Step Change key fields 120 Key lettering updat e If the k ey let tering of the destination select k ey s/direct call k ey s on the optiP oint 420 or the optiP oint self labelling k ey module does not corr e- spond to the current conditions in the HiP ath 400 0, you can proceed as f ollows, in ord er to take the data. At the phone: Pr ess th[...]

Special functions for On e Number Service 121 Step by Step Special funct ions for One Number Se r v i c e If your telephone is integrated in an ONS gr oup (ONS = "One Number Service"), you may be reac hed on all other telephones in this group, just as on y our own tele- phone. F or setting up an ONS group, con tact your ad- ministrator . [...]

Labeling, documentation an d accessories 122 Labeling, documentation and accessories Labeling Key Fields (not used in US) The k ey inscription is automatically displa yed f or the a ppropriate ke y func- tion. F or destination select-/direct call k ey s  page 28 it is a lso possible to en- ter/c hange the ke y lettering  p age 1 18 b y your s[...]

Advice for users 123 Advice for users Care of the telephone • Use either a damp cloth or an antistatic cloth to clean the t elephone. Nev er use a dry cloth! • If the telephone needs to be cleaned thoroughly , use a neutral, diluted, surfac e-active cleaning agent. Ensure that all traces of the cleaning agent are r emov ed with a damp cloth (us[...]

Step by Step Advice for users 124 Dealing with err or messages on the display P ossible cause: Maximum input time ex ceeded. Handset not repl aced. P ossible response: Enter digits more quic kly; av oid lengthy pauses be- tween k eystr okes. P ossible cause: S ystem is o verloaded, no lines free, q ueue is full. P ossible response: W ait and then t[...]

Advice for users 125 Step by Step or P ossible cause: a) At tempt to use a barred function. b) PIN entered incorrectly . P ossible response: a) Contact the service personnel f or authorization to ac- tivate this function. b) Enter the PIN cor rectly . P ossible cause: Number not ent ered comp letely , star or pound ke y not pressed. P ossible respo[...]

126 Index Index A Add-on conference ........................ ............ 99 Angle of display .......................................... 34 Answering calls .......................................... 14 Assigning available keys ........................... 73 Assigning programmable keys .... ............ 73 Automatic call-back .......................[...]

127 Index M Mailbox .. ...................................................... 43 callback request ...................................... 43 cancelling entries ................................... 43 Making a second call ................................. 17 Making calls ................................................ 15 N Number label ..............[...]

Maximum Service Menu function s available Maximum S ervice Menu functions available Pr ess the "progr am/service" k ey . Use < > and : in order to select functions. Or use the service codes, e.g. 2 1 for "Second call on/of f". 1 Destinations 2 F eature set tings 3 Using spe ed d ialing 4 Displaying k ey assign- ment 5 V oi[...]

   200    . 1  -1  Ref. No.: A310 03-H8400-B422-4-7619    .      [...]