Smart Technologies 6052i manual

PLEASE THINK BEFORE YOU P RINT SMART Boar d™ SBID 6052i Interactive Display Installation and User’ s Guide[...]

Product Registration If you register your SMART product, we’ll notify you of new feat ures and software upgrades. Register online at www .smarttech.co m/registration . Keep the following inform ation available in case you need to cont act SMART T echnical Support. Serial Number: _____________ _______________ ________________ _______ Date of Purch[...]

Import ant Information W arnings and Cautions Consider the following warnings and cautions when usin g your interactive display . Electric Shock W arnings WA R N I N G S T o prevent electrical shock ha zards that co uld lead to fire or electrocution, respect the following warnings. • Do not expose this inte ractive display to rain or moisture. ?[...]

ii | – IMPORTANT INF ORMATION General Usage W arnings WA R N I N G S • The lamps in the inter active display contai n mercury . Please dispose of th em according to local regulations. • If the interactive display glass is broken , do not come in cont act with the liquid crystal. Handle with care. • Rest your eyes periodically by focusin g o[...]

iii | – IMPORTANT INFORMATION • Do not mount the interactive display face up, face down or upside down for an extended period of time as it co uld cause perm anent damage to the interactive display . • When using a LAN cable, do not connec t to a peripheral device with wiring that might have excess ive voltage. Power Connectors Use the power [...]

iv | – IMPORTANT INF ORMATION NOTES • For optimum performan ce, allow 20 minutes for warm-up. • Position the interactive display at a 90° angle to windows an d other light sources to minim ize glare and reflec tions. • Adjust the interactive display’ s brightne ss, contrast and sharpness controls to enhance readability .[...]

Content s Important Information ................ ................. ................ ................ ................ ............. i Warnings and Cautions ................ ................ ................ .................... ................ i 1 Introduction .. ................ ................. ................ ................ ................[...]

vi | CONTENTS Troubleshooting Wireless Remote Contro l Issues ............ ................ ............ 36 Troubleshooting Interactivity Issues .......... ................... ................ ................ 37 6 Maintaining Your Interactive Display ...... ....... ................ ................ ................ ...... 43 Cleaning the LCD Scree[...]

Chapter 1 Introduction Y our SMAR T Board™ interact ive display includes all the featu res of SMART’s propriet ary DViT™ (Digit al Visio n T ouch) technology on an NEC LCD monitor so that you can select, write and erase on the inte ra ctive surface. Y ou can control compute r applications, make notes in digital ink, wr ite over videos and gra[...]

2 | CHAPTER 1 – INTROD UCTION Component s of the SMAR T Board Interactive Display Physical Location of Components Component Description LCD Screen The screen is 45 3/8" W × 25 3/8" H (1 15 cm × 64.5 cm), with a 52" (32 cm) diagonal and 16:9 screen fo rmat. For informat ion on-scre en care an d cleaning, see Cleaning the LCD Scree[...]

3 | CHAPTER 1 – INTROD UCTION Cameras The interactive display includes two cameras in the top le ft and top right corner s of the LCD screen. The cameras ar e under the top cover o f the interact ive display , an d they trac k finger and pencil positions across the LCD screen. IMPORT ANT Do not attach items such as adh esive notes to the screen b[...]

4 | CHAPTER 1 – INTROD UCTION Wireless Remote Control Sensor The wireless remote control senso r , in the lower-right cor ner of the bezel of the interactive display , gathers input from the wireless remote control. Fo r information on the wireless remote control sensor , see The Wireless Remo te Control Sensor on page 17. IMPORT ANT Do not cover[...]

5 | CHAPTER 1 – INTROD UCTION Other Accessories Contact your authorized SMART reseller to order any of the following accessories for your interact ive display: SMART Mobile St and fo r Interactive Displays Allows mobility and 15 3/4" (40 cm) of he ight adjustment. Or der No. FSSBID 100. Optional Laptop Shelf Features an adjustab le tilt angl[...]

6 | CHAPTER 1 – INTROD UCTION Interactive Display Requirement s Environmental Requirement s Computer Requirements Y our interactive display inclu des SM ART Product Drivers and either SM ART Notebook™ software or SMAR T Meeting Pro™ Premiu m software. Y our computer requirement s will vary based on the so ftware p ackage you selected. Interac[...]

Chapter 2 Inst alling the Interactive Display This chapte r describes considerations and conc erns for trained, professional inst allers installing the interactive disp lay on a wall-mount or mobile cart. Once the interactive display has been inst alled, see the next chapter Setting Up the Intera ctive Display on page 1 1 for instructions on connec[...]

8 | CHAPTER 2 – INSTALLING THE INTERACTIVE DISPLAY Selecting the Mounting Location Consider the following when you select a location for your interactive display . • If you want to inst all the interactive di splay on a wall, the wall must be strong enough to support the inte ractive disp lay and the mounting acce ssories. The interactive displ[...]

9 | CHAPTER 2 – INSTALLING THE INTERACTIVE DISPLAY Mounting the Interactive Display T rained, professional inst allers are required to install the interactive displa y . The SMART produ ct warranty doesn’t cover damage caused by improper installation, remodelling or natural disaster s. Failure to comp ly with recommendations in this guide could[...]

10 | CHAPTER 2 – INSTALLING THE INTERACTIVE DISPLAY • When using mounting accessories, they must comp ly with the VESA-compatible (FDMlv1) mounting method. • Use M6 sc rews of the appropriat e length. • The recommende d fasten force is 470–63 5 N·cm. Mounting interfaces that comply with the UL1678 stan dard in North America are recommend[...]

Chapter 3 Setting Up the Interactive Display The following chapter includes info rmat ion on connecting exte rnal equipment, connecting the power cord, attaching the c able cover and installin g batteries into the pencil and remote control. T opics in this chapte r include the following: • Making Power and Computer Co nnections on page 12 • Ins[...]

12 | CHAPTER 3 – SETTING UP THE INTERACTIVE DISPLAY Making Power and Co mputer Connections T o make power and computer conne ctions 1. Connect the supplied VGA cable from your compu ter or SMART hub’ s video output connection to the terminal pan e. For more information, see Connecting External Equipment with the T erminal Panels on page 18. 2. [...]

13 | CHAPTER 3 – SETTING UP THE INTERACTIVE DISPLAY T urning On Y our Interactive Display T o turn on the interactive displa y 1. T urn on the computer . 2. Press the main power switch on the bottom terminal pane l to turn on the interactive display . For more information about the bottom terminal p anel, see page 18. Y our computer ’s logon sc[...]

14 | CHAPTER 3 – SETTING UP THE INTERACTIVE DISPLAY 2. Follow the on-screen instructions. Y o u will be prompted to enter your product activation key . Y ou must register your in teractive display online using the serial number found underne ath the pencil ledge. 3. Click the SMART Board icon in the notification area (Windows comp uters) or the D[...]

15 | CHAPTER 3 – SETTING UP THE INTERACTIVE DISPLAY 4. Follow the on-screen instructions to updat e to the latest versions of both SMAR T Meeting Pro Premium and SMAR T Product Drivers. Enabling the Pencil Once you install SMAR T Product Drivers, you can interact with your computer ’s desktop and ap plications by touc hing the screen with a fin[...]

16 | CHAPTER 3 – SETTING UP THE INTERACTIVE DISPLAY Using the Pencil The pencil provides more precise to uch c ontact for both drawing an d mouse-actions. T o use the pencil Drag the pencil nib across the screen to create digit al ink. OR Press an item or icon on the desktop as you would click a mouse. If your pencil doesn’t dra w digital ink o[...]

17 | CHAPTER 3 – SETTING UP THE INTERACTIVE DISPLAY TIP If you don't intend to use the wireless remote control for a long period of time, remove the batteries. The Wireless Remote Control Sensor The wireless remote control sensor is locate d in the lower-right corner of the interactive display . It allows remote control of the LCD monitor fr[...]

18 | CHAPTER 3 – SETTING UP THE INTERACTIVE DISPLAY Connecting External Equipment with the T erminal Panels The interactive d isplay’s terminal panels enable you to connect ex ternal equipment to the interactive display . Bottom T erminal Panel Side T erminal Panel 1 Main Power Switch 8 RGB/HV OUT (BNC) 2 AC IN connector 9 VIDEO IN connector (B[...]

19 | CHAPTER 3 – SETTING UP THE INTERACTIVE DISPLAY T o connect external equipment 1. Turn of f your inte ractive display . 2. Ensure your external equipment is connected to it s power source and is turned off. 3. Connect th e interactive disp lay to the extern al equipment with an approved cable, ideally supplied with the exte rnal equipment. 4.[...]

20 | CHAPTER 3 – SETTING UP THE INTERACTIVE DISPLAY[...]

Chapter 4 Using the Interactive Display This chapter includes in formation on how to use your interactiv e display , tur ning your interactive display on and of f, turning your LCD screen on and off, controlling your computer by pressing the screen, usin g the remote control, and more. T opics in this chapte r include the following: • T urning th[...]

22 | CHAPTER 4 – USING THE INTERACTIVE DISPLAY T urning the Interactive Display On and Off T urning On the Interactive Display T o turn on the interactive displa y 1. Set the inte ractive displa y’ s main power switch to on . This is on the terminal panel, see page 2. 2. Press the powe r button on the contr ol panel. OR Press the po wer button [...]

23 | CHAPTER 4 – USING THE INTERACTIVE DISPLAY Using the T ouch Interactive Screen Using the interactive display , you can perform normal computer operations by pressing the with your finger and you can write in dig ital ink using the supplied pencil. CAUTIONS • Write with light pressure on the surfac e. Writing with excessive force can damage [...]

24 | CHAPTER 4 – USING THE INTERACTIVE DISPLAY CAUTIONS • Do not subject the wireless remote contro l to strong shock. • Do not allow water or other liquids to splash the remo te control. If the remote control gets wet, wipe it dry immediately . • Avoid e xposing the wireless remote control to heat or steam. • Do not open the wireless rem[...]

25 | CHAPTER 4 – USING THE INTERACTIVE DISPLAY Wireless Remote Control Buttons The table belo w explains the function of the most commonly used buttons. T o use the wireless remote control Point the top of the remote control toward the wireless remote control sensor when you press t he buttons . Use the remote control within ap proximately 23&apo[...]

26 | CHAPTER 4 – USING THE INTERACTIVE DISPLAY Selecting a Video Source Y ou can change the video source of the LCD monitor . T o change a video source Press the INPUT button on the LC D monitor ’s control panel until the LC D monitor displays the video source yo u want. OR Press the INPUT button on the remote control until th e LCD monitor dis[...]

27 | CHAPTER 4 – USING THE INTERACTIVE DISPLAY Changing Settings in the On-Screen Menu Y ou can adjust many of the LCD monitor’s settings using the on-screen menu, including the br ightness, contrast, and many more. T o change settings in the on-screen menu 1. Press the MENU button. The on-screen men u appears. 2. Press the up or down arrows to[...]

28 | CHAPTER 4 – USING THE INTERACTIVE DISPLAY[...]

Chapter 5 T roubleshooting This chapter help s you identify and resolve various issues in the field . If issues persist, contact SMAR T technical support . For SMAR T contact information, see T echnical Support on page 49. T opics in this chapte r include the following: • T roubleshooting Quick Reference T able on page 30 • T r oubleshoot ing P[...]

30 | CHAPTER 5 – TROUBLESHOOTING T roubleshooting Quick Reference T able Symptoms Cause Solution There is no image on your screen. Y our computer is in S tandby mode. OR T ou ch the panel to activate your comp uter . There is no power to your computer , interactive display or touch connec tion panel. OR Y our computer isn’t connected to the int[...]

31 | CHAPTER 5 – TROUBLESHOOTING T roubleshooting Power Issues Complete the following st eps if you can’t turn on the interact ive display . T o troubleshoot power issu es 1. T urn of f the interactive display . 2. Disconnect the interactive display’ s power cord from the power outlet. The interactive display resets. 3. Connect the power cord[...]

32 | CHAPTER 5 – TROUBLESHOOTING Troubleshooting Picture Issues Complete the following step s if your interactive disp lay doesn’t display an image correctly or any image at all. Y ou c an reso lve these issues with the computer display settings, the control panel settings or the wireless remote control (see page 23). For additional troublesh o[...]

33 | CHAPTER 5 – TROUBLESHOOTING T roubleshooting No Picture on the Screen T o troubleshoot no pictur e issues 1. T urn of f the LCD monitor , turn off the interactive display , and then turn of f the computer . 2. Disconnect the video cable (Usua lly VGA) that connect s the interactive display’ s bottom terminal panel to the compute r . 3. Che[...]

34 | CHAPTER 5 – TROUBLESHOOTING T o remove a persistent image 1. T urn of f the interactive display and the computer . 2. Leave the interactive displa y and the comput er off for the same length of time as the persistent image was on-screen. For example, if the interactive display displayed an image fo r one hour and a residual image re mains, d[...]

35 | CHAPTER 5 – TROUBLESHOOTING Troubleshooting Audio Issues Complete the following steps to re solve issues with the audio output. NOTE S p eakers are n’t included w ith the inter active display . Y ou must add extern al speakers for audio output. T o troubleshoot audio issues 1. Confirm that the audio c able is connected correctly . 2. Confi[...]

36 | CHAPTER 5 – TROUBLESHOOTING T o interpret a flashing red LED If the LED flashes red six times, and then the LCD monitor turns off, the internal temperature of the LCD monitor is hig her than its nor mal operating temperature. Do not turn on the monitor again until the inte rnal temperature has reduced to it s normal operating temperatur e. O[...]

37 | CHAPTER 5 – TROUBLESHOOTING Troubleshooting Interactivity Issues Follow these steps if you can see your compu ter ’s desktop on your interactive displa y , but you ar e unable to in teract well (o r at all) with the desktop . These are commonly on of the following issues : • T ouch connection p anel issues where your touch on the inte ra[...]

38 | CHAPTER 5 – TROUBLESHOOTING T o troubleshoot using LED st atus and diagnostic light s 1. Observe the status lights on the touch conn ection panel. 2. Use the following table Diagnostic LED S tatus LED Diagnostic LED Stat us LED T ouch Connection Panel Condition Solution Off Of f T ouc h connection panel is turned of f or power cable is disco[...]

39 | CHAPTER 5 – TROUBLESHOOTING T roubleshooting Calibration Issues When the location of your touch is misint erpre ted (a pointer appears a dist ance from the actual contact), calibrate your interactive display . T o calibrate the interactive displa y 1. Press the SMART Board icon in the notificati on area (Windows comp uters) or the Dock (Mac [...]

40 | CHAPTER 5 – TROUBLESHOOTING 4. Press Next (Windows computers) or Continue ( Mac computers). The pencil test window opens. If yo u want to test the pencil, see T o test your pencil on pag e 41. 5. Press Next (Windows computers) or Continue ( Mac computers). The Eraser T est window appears. 6. Press Next (Windows computers) or Continue (Ma c c[...]

41 | CHAPTER 5 – TROUBLESHOOTING T roubleshooting Pencil Issues If your interactive display responds to your touch, but not to yo ur pencil, follow the steps below . T o trouble shoot pencil is sues 1. Examine the pencil nib. If t he nib is worn, replace it. See Replacing the Pencil Nib on page 45 . 2. Change the battery in the pencil. See Replac[...]

42 | CHAPTER 5 – TROUBLESHOOTING[...]

Chapter 6 Maint aining Y our Interactive Display Properly maintained, your interactive display will provide years of us e. T opics in this chapte r include the following: • Cleaning the LCD Screen on p age 43 • Maintaining Interactive Displ ay Ve ntilation on page 44 • Maintaining the Pencil on p age 44 • Checking th e Interactiv e Display [...]

44 | CHAPTER 6 – MAINT AINING YOUR INTE RACTIVE DISPL AY • Do not use a cleaning solution or glas s cleaner , as th ey can det eriorate or discolor the screen. • Avoid touch ing the silver reflective tape on the bo rder between the screen and the bezel and ensure it stays dry . Damage to this strip affe cts touch interactivity . T o clean th [...]

45 | CHAPTER 6 – MAINT AINING YOUR INTE RACTIVE DISPL AY Replacing the Pencil Nib CAUTION Replace the pencil nib when it wear s down. If a pencil nib wears down too far , you could scratch or damage the scree n’s anti-glare coating. T o replace the pencil nib 1. Carefully unscrew the cap surrounding the pencil nib. 2. Pull gently on the nib to [...]

46 | CHAPTER 6 – MAINT AINING YOUR INTE RACTIVE DISPL AY Removing Y our Interactive Display T o safely remove your intera ctive display , use three or more trained, professio nal installers. Removing the Interactive Display • Follow the instructions included with the st and or mounting app aratus. • Avoid pinching fingers. • Do not place th[...]

Appendix A Hardware Environment al Compliance SMART T echnologies sup ports glob al effort s to ensure that electronic equipment is manufactured, sold and disposed of in a safe and environment ally friendly manner . W aste Electrical and Electronic Equipment Regulations (WEEE Directive) W aste Electrical and Electronic Equipment regulations apply t[...]

48 | APPENDIX A – HA RDWARE ENVIRON MENTAL COMPLI ANCE Batteries Batteries ar e regulated in many coun tries. Check with your reseller to find out how to recycle used bat teries. There are special regu lations that must be met when shipping a product that ha s a lithium ion battery pa ckaged with the produc t or sh ipping a lithium ion battery . [...]

49 | APPENDIX B – CUSTOME R SUPPORT Appendix B Customer Support Online Information and Support Vis it www .smartt ech.com/support to view and download user’s guides, how-to and troubleshootin g articles, sof tware and more. T raining Vis it www .smartt ech.com/trainingcenter for training materials and information abo ut our training services. T[...]

50 | APPENDIX B – CUSTOME R SUPPORT General Inquiries W arranty Product warrant y is governed by the terms and co nditions of SMART’s “Limited Equipment W arranty” that shipped with the SMART product at the time of pur chase. Registration T o help us serve you, register online at www .smarttec h.com/registration Address SMART T echnologies [...]

Index A audio troubleshooting, 35 volume, 26 B batteries, 48 cautions, 16 install into pencil, 15 installing into the remote control, 16 C cameras location, 3 contact info rmation, 50 control panel location, 2 , 3 locking, 27 covered electronic devices, 48 customer support, 49 D documentation, 49 draw, 23 E environmental compliance, See hardware en[...]

52 | INDEX P packaging, 48 retain for movin g, 46 pencil battery, 15 enabling, 15 erase, 23 replace nib, 45 troubleshooting, 41 using, 16 write, 23 power connectors, iii management, 22 turning off, 22 turning on, 22 power connec tors, 12 R reflective tape, 3 location, 2 registration, 50 regulatory comp liance, See hardware environmental compliance [...]

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