SMC Networks SMC3056EM manual

1 EZ Modem SMC3056EM External Data/Fax/Voice Modem User Guide 1 Claym ore Drive #08- 05/06 Orchard Tower (Rea r Blk) Sing apore 229594 October 200 2 Phone:+65 62386556 Rev ision Num ber:R0 1[...]

2 FCC Requirements This equipm ent com plies with Part 68 of the FCC Rules. On the bottom of this equipme nt is a label that contains, a mong other inf orma tion, the FCC Re gistr ation Num ber and R inger Equivalence Number (REN) for this equipment. IF REQUESTED. THIS INFORMA TION MUST BE GIVEN T O THE TEL EPHONE COM P A NY . The REN is us e f ul [...]

3 Notices to A ustralian users: The modem card must on ly be used in a data terminal equip m ent (DTE) e.g. computer, that has a scr ew dow n cov er (lid). A s unsa fe voltage s (T NV) exis t on the m odem card, disc onnect the mode m c ard f rom the telephone line while the cove r (lid) of the DTE ( com puter) is re mov ed. Installa tion of the m [...]

4 CONTENTS Chapter 1 Introduction ........................................................................... 7 1.1 Introduction ................................................................................................. 7 1.2 Features ....................................................................................................... 7 Ch[...]

5 Limited Warranty Statement: SMC Networks, Inc. ("SMC" ) warrants its products to be free from defects in workmanship and materials, under normal use and service, for the applicable warrant y term. All SMC products carry a sta ndard 90-day limite d warr anty fr om the da te of purc hase fr om SMC or its Authorize d Re seller . SMC may , [...]

6 I N FACT OR BY OPER ATI ON OF L AW, STATUTORY OR OTHER WI SE, INCL UDI NG WARRANTIES OR CONDITI ONS OF MERCHANTABIL I TY AND FI TNESS FOR A P ARTI CULAR PURPOSE. SMC NEI THER ASSUMES NOR AUTHORI ZES ANY OTHER PERSON TO ASS UME FOR I T ANY OTHER LI ABI L I TY I N CONNECTION WI TH THE SALE, I NSTAL L ATI ON, MAINTENANCE OR USE OF I TS PRODUCTS.S MC[...]

7 Chapter 1 Introduction 1.1 Introduction Congratul ations on pur chasing a st ate-of-the- art EZ M odem! Y our EZ Modem incorpor ates the latest technolog ical advancement for y ou to electronical ly communi cate with other computers, information netw orks, fax machines or other Modems. It embraces most of the industry and commercia lly popular st[...]

8 Chapter 2 The Appearance of EZ Modem External 2.1 EZ Modem External F r ont Panel[...]

9 2.2 EZ Modem External Back P anel PHONE T elephone RJ-1 1 j ack LINE Line RJ-1 1 jack RS-232 Serial DB-9 female connector MIC Microphone mi ni-phone jack SPK Speaker mini- phone jack AC AC jack Powe r Sw itch Pow er on/of f[...]

10 Chapter 3 Installing The EZ Modem 3.1 Checking Y our Com ponents Unpack your EZ Modem and make sure y ou have the follow ing items: 1. The EZ Modem 2. A modular telephone cabl e to connect your EZ M odem to the telephone line 3. Communication softw are (incl uded driv er and manual) W hen you open y our package, make sure all of the abov e items[...]

11 on the wall outlet, as y ou would any modular tel ephone. 3.4 Connecting T o Y our T elephone Set Y our EZ Modem also conv eniently prov ides a second modular jack that lets you connect your tel ephone to the same tel ephone line t hat th e EZ Mo de m i s usi ng . Thi s l ets y ou man ually dial dat a calls or make v oice call s when you ar e no[...]

12 3.5 V erifying Y our Connection Start a communication pr ogram and pl ace the computer into terminal mode. Refer to y our computer manual to find out the appropriate command to do so. Then use the following procedure to v erify y our instal lation: 1. T ype A T[Enter] If your sy stem is operating properly , your EZ Modem sends an OK r esponse to[...]

13 3.6 Connecting Micr ophone And Speaker Y ou could either use a han dset connecte d to the EZ Mode m, or connect a mi cr op ho ne an d a speaker for voi ce r ecor ding and playback. NOTE: A ny commercially available microphone is usable. For the speaker , any 8 ohm speaker rated around 1W att can be driv en directl y by the audio output. An ampli[...]

14 Chapter 4 Softw are Installation Configuri ng Ex ternal Modem Wi th Wi ndows 98/ME/2000/N T4.0/XP 4.1 Window s 98 1. Restart th e comput er after conn ecting the m odem to PC .When W in dow s detects the m odem ,the m essage “ This w izard search es for new drives for:” “ Anal og Modem ” is displayed. Click Next. 2. Select “ Sear ch fo[...]

15 3. Select “CD-ROM drive” ,then selec t “ Sp ecify a location:” and ty pe F:SMC 3056EM (F is the letter of CD-ROM drive ) an d click Next to continu e. 4. Windows w ill fin d the driver for SMC EZ Modem External Data Fax Voice Mod em and click Next . 5. Click OK .[...]

16 6. Click Finish to end this installation procedure. .[...]

17 4.2 Window s ME 1. The message of Anal og Modem w ill appear . Select “ Specify the location of the driver [Advanced]” and click Nex t . 2. Select “Search for the best driver for your device [Recom m ended]”, then select Specify a location and t ype F: SMC3056EM (F is the letter of CD-ROM drive ) and click Next to continue.[...]

18 3. Windows will find the driver for a SMC E Z Mode m External Da ta F ax V oic e Mod em nd cl ick Next . 4. Click Finish to end this installation procedure.[...]

19 4.3 Window s NT 1. Double click “ Mo d em s ” form Start → → → → Setting → → → → Control Panel. 2. Check “ Don’t detect m y modem ; I will select it from a list “ an d then click Next. 3. Click Have Disk .[...]

20 4. Indicating th e path: F:SMC3056EM and then click OK. 5. Select the m odel of y our m odem and th en click Next. 6. Select the C OM port that y ou connect m odem to you r PC and click Next.[...]

21 7. Windows has finished installing the software. Click Finish to com plete Installation. 8. Y ou can see the m odem set up on y our PC. Click Close to complete Installation.[...]

22 4.4 Window s 2000 1. Res tart the computer after connectin g the modem to PC. When W indows detects the m odem, the w izard will h elp you to install the new device. Click Next to begin installation. 2. Select” Search for a suitable driver for m y device [recommended]”, and cli ck Next .[...]

23 3. Select ” CD-ROM drives ” and /or “ Specify a location ”. Then click Next. 4. Please type F:SMC3056EM (F is the letter of your CD-ROM d river), then click OK to continue. 5. Click Next to continues.[...]

24 6. Click Ye s . 7. Click Finish to end procedu re.[...]

25 4.5 Window s XP 1. Restart the compu ter after connecting the m odem to PC. When W indow s detects the m odem, the w izard will h elp you to install the n ew device.Select “ Install form a list or specific location [Advanced ] ”.Then click Next. 2. Indi cating the path : F:SMC3056EM and then click Next. (F is y our C D-ROM)[...]

26 3. Click “ Continue Anyway ”. 4. Click Finish.[...]

27 Chapter 5 Diagnostics 5.1 Window s 98/ME 1. Move y our cu rsor as follow in g sequ ence Start Setting s Control Panel and click Control Panel . T hen double-cl ick on t he Mod e m s icon. 2. T o test th e modem by click ing on th e Diagnos tics tab. Select the COM port that the m odem is setting, an d clicks Mo r e I n fo … .[...]

28 3. If your mod em is respo nding to A T commands and functioning c orrec tly , it mean s that you r modem is work ing properly . Cli ck OK to end this procedure.[...]

29 5.2 Window s 2000 1. Move y our cu rsor as follow in g sequ ence Start Setting s Control Panel and click Control Panel . T hen double-cl ick on t he Phone and M o dem Options icon. 2. Clic k on the Mo d em s , then select SMC E Z Modem External Data Fax V oice Mod em and click Pr operties .[...]

30 3. Click Diagnosti cs . T o test the modem by clicking Query Modem . 4. If your mod em is respo nding to A T commands and functioning c orrec tly , it mean s that you r modem is work ing properly . Cli ck OK to end this procedure.[...]

31 5.3 Window s XP 1. Move y our cu rsor as follow in g sequ ence Start Setting s Control Panel and click Control Panel . T hen double-cl ick on t he Phone and M o dem Options icon. 2. Click on the Mo de m s , then s elect SMC EZ Modem External Data F a x V oice… and click Properties .[...]

32 3. Click Diagnosti cs . T o test the modem by clicking Query Modem 4. If your mod em is respo nding to A T commands and functioning c orrec tly , it mean s that you r modem is work ing properly . Cli ck OK to end this procedure[...]

33 Chapter 6 Uninstalling Procedures 6.1 Window s 98/ME 1. Please go to Start / Settings / Co nt r ol Panel and double-clic k on th e Mod e m icon. 2. Select SMC EZ Modem External Data Fax V oice M o dem , the click Re m ove .[...]

34 3. Click Close .[...]

35 6.2 Window s NT 1. Move y our cu rsor as follow in g sequ ence Start Setting s Control Panel and click Control Panel . Then double- click on the Mo de m s icon. 2. Selec SMC EZ Mode m External Da ta Fax V oice Modem , then click Remove . 3. Click Ye s .[...]

36 4. Click Close.[...]

37 6.3 Window s 2000 1. Move y our cu rsor as follow in g sequ ence Start Setting s Control Panel and click Control Panel . T hen double-cl ick on t he Add/Rem ove Hardw are icon 2. Click Next . 3. Select Uninstall/Unplug a dev ice , then click Next .[...]

38 4. Select Uninstall a device and click Next to continue. 5. Select SMC EZ Modem E xternal Data Fax V oice M odem , then click Next to cont inue. 6. Select Y es, I w ant to uninstall this dev ice , th en click Nex t to continue.[...]

39 7. Click Finish to end th is procedure.[...]

40 6.4 Window s XP 1. Move y our cu rsor as follow in g sequ ence Start Setting s Control Panel and click Control Panel . T hen double-cl ick on t he System icon . 2. Click Hardware tab and select th e modem , then click Devi ce Manager .[...]

41 3. Click Mod em s tab and s elect th e modem . Then dou ble-cli ck on t he SMC EZ Modem External Data Fax V o ice Modem . 4. Click Driver tab, then click Uninstall.[...]

42 5. Click OK to end this procedure.[...]

43 Chapter 7 T roubleshooting Modem will not dial-out z Check your phone cable connect ed properly into L INE jac k. z If y ou use the T one-dialing on a line, but r equired the Pulse -dialing m ethod, ple ase change th e comm and T to P in you r d ial command lin e. Modem will not answ er an incoming call z Check your phone cable connect [...]

44 FOR TECHNICA L SUPPORT , CA LL: From U.S.A. and Canada (24 hours a day , 7 day s a week) (800) SMC-4-YOU; (949) 679-8000; Fax: (949) 679-1481 From Europe (8:00 AM - 5:30 PM UK Time) 44 (0) 1 18 974 8700; Fax : 44 (0) 1 18 974 8701 IN TER NE T E-m ail addresses : techsupport@s mc-as ia.com techsupport@s mc.c om european.techsuppor t@smc- europe.c[...]

45 Russia: 7 (095) 290 29 96; Fax 7 (095) 290 29 96 PRC: 86 21 6485 9922; Fax 86 21 6485 9922 T aiwan: 886 2 8797 8006; Fax 886 2 8797 6288 Asia Pacif ic: (65) 6238 6556; Fax (65) 6238 6466 Korea: 82 2 553 0860; Fax 82 2 553 7202 Japan: 81 3 5645 5715; Fax 81 3 5645 5715 Australia: 61 2 8875 7887; Fax 61 2 8875 7777 India: 91 22 696 2790; Fax 91 22[...]