SMC Networks SMCNAS24 manual

USER GUIDE SMCNA S04 / SMCNA S2 4 TigerS t ore™ SMB Net w ork A tt ached St or age Serv er[...]

SMCNAS04 / SMCNAS24 User’s Guide March 2007[...]

TRADEMARKS all brand and product names are tra demarks or registered trademarks of their respective companies. NOTE the information in this manual is subject to change without notice.[...]

i SM C Networks, Inc. Warr anty S tatement This SMC N etworks, I nc. product com es with a 2-year limite d warranty from the date of purc h ase. SMC Netw orks, Inc. w arrants in good operating con dition for t h e w arranty period. T his warra nt y does not i nclude non-S MC Network s, Inc. insta lled components . If SMC Netw orks, Inc. pr oduct ma[...]

This warranty is void if: • The product was operated/stored in a bnorm al use or maintenance conditions • The product is repaired , modified or altered • The product was subjected to abuse, neglec t, electrical faul t, improper packaging, accident or acts of nature • The product was installed improperly • The serial number of the product [...]

iii Safety Inform ation z WARNIN G : Before connectin g to power, set the Vo ltage Switch on the rear of your sys t em to the v oltage matchin g your area – voltage rat ing 100~127 / 200~240 Vac . Device could be damaged when the Voltage S w itch is at the wrong position. z Maximu m operating ambient temperature 40 o C degree[...]

i v Model Information Before access ing SMCNAS04 / SMCNAS 24, please download J AVA Runtim e Environm ent (J RE) 6 “ jre-6-windo ws-i 586.ex e ” (click the link http://java.sun.com/javase/downloads/index.jsp ) and install through your comput er first. Otherwis e, the NASDiscovery too l will not work. z SMCNAS04 NAS system without hard disk driv[...]

v Table of Contents Safety Informa tion ............................................................................. ii i Model Infor mation ............................................................................. iv Chapter 1 Introduction ....................................................................... 1 1.1 Pack age Contents ........[...]

iTunes Server ............................................................................... 49 Media Server ................................................................................ 50 Printer Server ............................................................................... 52 UPS (Uninterruptible Power Supply) .......................[...]

Chapter 1 Introduction Your SMCNAS04 / SMCNAS24 is a storage solution for small and medium business and home network environments . With its high-speed networked storage, network users can easily access and share music, pictures, and video files. Also, it has a program for discovering the storage system automatic assigned IP address. Your SMCNAS04 [...]

1.1 Package Contents Includes the following: z SMCNAS04 / SMCNAS24 Storage System with Key z Power Cord z RJ-45 Ethernet Cable z Utility Disc z Quick Installation Guide z Warranty Card 2[...]

1.2 Specifications NOTE: Specifications are subject to change without notice. Hardware Cabinet Form Factor Small Tower Processor Agere NAS401 System Memory 128 MB of DDR2 SDRAM Flash Memory 8 MB Hard Disk Drive Bay/Type Up to four 3.5-inch SATA (Serial ATA) Storage Capacity Using 750 GB drives provides up to 3.0 TB USB-UPS Support HID power device [...]

1.3 System View Front Components Ref Component Description n Power Button Turns the power on and off. Power Indicator Shows the current power status. POWER ON Glows blue when the power is on. o STANDBY Glows red when th e system is in Standby mode (power cord is connected to the outlet but storage system is at standby situation). 4[...]

Ref Component Description Shows the cu rrent network status. Glows green at 10/100 Mbp s or blue at 1000 Mbps when system is connected to the network. p Network Indicator Blinks gree n or blue to indica te system is trying t o establish a network connection. RAID Indicator Shows the current RAID status. Glows blue to indicate RAID fu nction is impl[...]

Front Components (Compartment Door Open) Ref Component Description n Hard Disk Tray Door Handle Opens the har d disk tray. 6[...]

Right-Side Components Ref Component Description n Door Lock Locks the ha rd disk drive com partment door for sec urity. 7[...]

Left-Side Components Ref Component Description n USB Port Connects a USB device, such as a USB disk, printer, or USB-UPS. 8[...]

Rear Components Ref Component Description n Power Connector Connects to the power cord. o Voltage Switch Select the volt age matching your l ocal standard setting. p Ventilation Opening Maintain proper operating temperatur e. Do not cover or block the openings. q Reset Switch Allows you to reset the system to the factory default username, pass word[...]

Chapter 2 Setting Up Step 1. Install the Hard Disks 1. Insert the key and turn clockwise ( n ) to unlock and open the door ( o ). 2. Slide the latch toward the right to release the handle. 11[...]

NOTE: Install the first hard disk on the lowest level tray first, the second hard disk on the second lowest level tray, and so forth. 3. Pull the handle to slide the hard disk tray forward. Then, pull the har d disk tray out of the device. 4. Unfasten four screws from each side of the hard disk tray and remove the metal bracket. NOTE: Store the met[...]

5. Fit the hard disk into the tray wher e the connectors facing toward the rear. Then align and fasten four screws for fixing the hard disk in the tray. 6. Keeping the handle in its full-open state, slide the hard disk tray all the way into the device until the hinge of the ha ndle is inside the device. Then, close the handle. The latch should be c[...]

Step 2. Connect to the Network 1. Make sure that the computer, which you will install and perform Storage System Management, is powered off and connected to the network hub. 2. Make sure that the network hub is powered off. 3. Connect one end of the Ethernet cable to any of the four network connector ( ) on the back of your storage system and the o[...]

Step 3. Connect to Power 1. Make sure that your storage system is turned off. 2. Before connecting to power, set the Voltage Switch to the voltage matching your local standard setting. 15[...]

3. Connect one end of the power cord to your storage system and the other end to a standard electrical outlet. 4. Power on your network hub. 5. Power on your computer. Step 4. Configure Your Storage System See the next chapter for software configuration instructions. 16[...]

Chapter 3 Configuring Your Storage System You have to install at least one hard di sk (lowest level tray) before your storage system can provide services. SMCNAS04 SMCNAS24 A network consists of your storage device, computer for Storage System Management, and several client s connected via network links. 17[...]

3.1 Installing the Storage System Management You need to install Storage System Management before you can perform any system configurations. NOTE: Make sure that your storage device is powered off. 1. Copy the contents of the U tility disc to your computer. 2. Double-click “ jre-6-windows-i586.exe ” to install JAVA Runtime Environment (JRE) 6 o[...]

4. Press the Reset switch ( n ) by inserting a small rod such as straightened paperclip and press the Power button ( o ) on your storage device at the same time. You can only release the Reset switch after the blue RAID indicator ( ) blinks (may take 15~20 seconds). 5. Wait for a while (approximately 3~5 minutes) until the following screen appears.[...]

6. The following screen appears. Change the RAID configuration by clicking the radio button of the available RAID configuration on the “ CHAN GE TO ” column under “ RAID Profiles ,” then click “ CHANGE .” 20[...]

7. The following screen appears. 21[...]

8. Double-click “ x:NASDiscoveryUtilityNASDiscovery.html ” again and the following screen appears. Wait for approximately five minutes. 9. When the following screen appears, click “ Click to Upgrade ” under the “ Upgrade ” column. It will show “ Will start soon ” to signify the start of the upgrade process. 22[...]

10. The “ Upgrade ” column will show various stages of the upgrade process: z Upload % Done z Verifying Checksum z Extracting Firmware z Installing OS z Installing Kernel z Installing Media Server z Installing KHTTPD z Installing Samba z Installing Configurator z Installing NASUtils 11. When the upgrade process is done, the following screen app[...]

12. When the following screen appears, click “ Click to Configure NAS ” under the “ Configuration URL ” column to log in Storage System Management. Proceed to the next section on performing Storage System Management. NOTE: About the function of “ Click to Map ” under the “ MAP Shares ” column, please refer to “Chapter 4 MAP SHARES[...]

3.2 Starting Storage System Management NOTE: Click the “ x:NASDiscoveryUtilityNASDiscovery.html ” (where “ x ” is the drive that you have copied NASDiscoveryUtility on your computer), when the following screen appears, click “ Click to Configure NAS ” under the “ Configuration URL ” column to log in the Storage System Management. [...]

To perform system management using the Storage System Manag ement: 1. As soon as you start Storage System Managem ent, the system automatically scans the network for storage systems. This might take a few minutes. The following screen appears. 2. Enter the default User name “ admin ” and the default Password “ smcadmin ” then select the des[...]

3.3 My NAS Page Display a list of your storage system information (MNAS name, flash and middleware version, MAC and IP addr ess, subnet mask, gateway IP address, and disk mode) , system utilization , data utilization, and current connections (shared folders, users, and login time). System utilization: show current system data partition usage Data u[...]

System Setting Allow you to specify the storage system name, date, time, time zone, NTP server name or IP address, administrator name, and password. On the “ My NAS ” page, click “ System setting ” and the following screen appears. NOTE: Be careful when changing the “ Storage System Name .” I nform your clients of any change of this col[...]

To change this . . . Do this . . . Storage system name Enter the new nam e for the specific storage system. The name can be up to 15 characters long, including character s of letters, num b ers, and hyphe ns. Date, Time, Time zone In the Date fields, enter or select the month, day, and year. In the Time fields, enter or select the hour, minute, and[...]

Network Setting Allow you to configure the network setti ngs that include the workgroup name, MAC address, and FTP server settings. 1. Click “ Network setting ” and the following screen would appear. 30[...]

To change this . . . Do this . . . Workgroup name Enter the new name for the specific workgroup. The name can be up to 15 characters long, including characters of letters, num bers, and hyphens. Get an IP address automa tically If you have a DHCP serv er on your network, th e server can get i ts IP address from that DHCP server automatically. Use t[...]

3.4 Users & Groups Page Display a list of all currently configured users for allowing you to add, m odify, and remove users. This area also allows you to add, m odify, and remove groups as well as perform quota management. Users 1. Click the “ Users & Groups ” button on the Storage System Management homepage. The following screen appear[...]

3. Click “ Add ” and the following screen appear, allowing you to specify the type of user (Windows/Mac OS X or Linux/Other Mac – future option) you want to add. 33[...]

4. Click “ Next ” and the following screen appears. You must provide the requested user information. For Windows/Mac OS X user (CIFS) – To change thi s . . . Do this . . . User name Password Confirm password In the User name field, e n ter the user nam e. In the Password and Confirm password fields, enter the password for accessing any s hare[...]

For Linux/other Mac user (NFS) – (future option) To change thi s . . . Do this . . . Computer description IP address or computer name The Computer description field can be t he name of the user who typically accesses the computer or any other description to identify th e computer. The IP address or c omputer name field identifies the Host system [...]

Groups Placing users into groups makes it easier to give several users access to the same shared folder at once. 1. Click “ Groups ” on the “ Users & Groups ” page. The following screen appears. NOTE: Only Windows users can be included in groups. 36[...]

2. Click “ Add ” and the following screen appear. Enter a group name and add all or selected users to this group. You can also remove all or selected users from a group. 3. Click “ Apply .” 37[...]

Quota Management Allows the administrator to limit (enlarge/shrink) user disk space. NOTE: Before enabling/disabling Quota Management, make sure that iTunes is not enabled, no USB device is mounted, and there is no existing Samba connection to your storage device (see later section for details). 1. Click “ Quota management ” on the “ Users &a[...]

To change thi s . . . Do this . . . Enable quota for a ll users Quota size on the SATA dis k Administrator password Click the checkbox to set quota for all Windows u sers. In the Quota size on the SATA disk field, e n ter the quota size (MB). In the Administrator pass word field, enter the password for logging in to the Storage Syste m Management. [...]

3.5 Shared Folders Page Display a list of all currently configured and shared folders and allow y ou to add shared folders, change which user s can access them, or remove them. 1. Click the “ Shared Folders ” button on the Storage S y stem Management homepage. The following screen appears. 40[...]

Add Shared Folder 1. Click “ Add ” to create shared folder a nd the following screen appears. 2. Enter the name of the new shared folder and click “ Next .” 3. Select the users/groups who you want to authorize (add or remove user). 4. Click “ Apply .” 41[...]

Assign Access 1. Select a folder which you want to modify. Click “ Assign Access ” and the following screen appear. 2. Enter the “ Shared folder name .” 3. You can “ Add ” (specify as “ Read-Only ” or “ Read/Write ”) users/groups to, as well as “ Remove ” existing users/groups from shared folders. 4. Click “ Apply .” 42[...]

5. When the message of confirmation appears, click “ OK ” for the changes to take effect. 3.6 Disk Page Allow you to view information about the installed hard disk(s) slot, model, serial number, size, RAID type, and di sk status (shows the RAID rebuilding percentage). 43[...]

3.7 Advanced Page Provide access to advanced storage system configuration options such as setting up email alerts; upgrading the firmware; UPS (uninterruptible power suppl y ), iTunes/media/printer server, USB backup; viewing information about system events; and shutting down, reboot, back to zero disk the system rem o tely 44[...]

Alerts Allow you to set up the storage system to notify up to t wo people via email if any problem occurs namely, when hard disk space usage have reached one limitation of total capacity, when th e upper operating temperature has been reached, and when power level of the USB-UPS is not adequate . To have a good use of this feature, you must have to[...]

1. Click on the “ Advanced ” button on the Storage System Management homepage. The following screen appears. 2. Enter the information about y our SMTP em ail server, sender’s email address, and up to two email addresses that should receive the notification. NOTE: If your SMTP email server has authenticated, enable it and enter the User name a[...]

4. When the message of confirmation appears, click “ OK ” to confirm . Firmware Allows you to upgrade your storage system to a newer firm w are when available (check the support section of www.smc.com for the latest firmware). 1. Click “ Firmware ” on the “ A dvanced ” page and the following screen appears. For additional security, you [...]

4. Click “ Apply .” 5. When the message of confirmation appears, click “ OK ” to confirm . 6. The upload percentage will be displayed. 7. System will reboot automatically after upgrade is done. 48[...]

iTunes Server Allow your storage system to function as an iTunes server for accessing digital music and video files from an iTunes client computer. 1. Click “ iTunes Server ” on the “ Advanced ” page and the following screen appears. 2. Click the checkbox “ iTunes Server enabled .” 49[...]

Media Server Allow your storage system to function as a media server by specifying the scan path, selecting the media file type(s), start scanning and afterwards display the results of the scan, as well as delete and backup media database. 1. Click “ Media Server ” on the “ Advanced ” page and the following screen appears. 50[...]

To change thi s . . . Do this . . . Change Scan Paths Click Change Scan Paths if you want your computer to search for m edia files which differ from the one c u rrently specified (see step 2). Media Scan Types Click on the checkbox of the file types on the list to be included, and th en click Set Types . Media Scan Control Click Start Scan to start[...]

4. Click “ Apply .” 5. When the message of confirmation appears, click “ OK ” to confirm . Printer Server Allow your storage system to function as a printer server when a USB printer is connected. 1. Connect a printer to any USB port on your storage system. 2. Click “ Printer Server ” on the “ Advanced ” page and the following scree[...]

NOTE: A warning message will appear if there is no USB printer connected to your storage system. 5. When the message of confirmation appears, click “ OK ” to confirm. NOTE: When setting up the USB printer on your computer, you need to spe cify the storage system’s IP:631/printers/PrinterServer . UPS (Uninterruptible Power Supply) Allow your s[...]

3. Click the checkbox “ UPS enabled .” The “ Power status ” (amount of backup power available) will be shown. 4. Click “ Apply .” NOTE: A warning message will appear if there is no USB-UPS connected to your storage system. 5. When the message of confirmation appears, click “ OK ” to confirm . 54[...]

USB Backup Allow you to backup the contents of your USB storage device to y our storage system. 1. Click “ USB backup ” on the “ Advanced ” page and the following screen appears. 2. In the “ Administrator password ” text box, enter the password. 3. Click “ Apply .” 4. If you want to change the default “ Criteria of backup availabl[...]

6. Click “ Apply .” The backup contents of your USB storage device would be copied to your storage system on a newly created timestam p folder under /USBBackup/ . NOTE: When the total file size overflows the limitation, the warning message “ The disk space is not enough ” appears. System Log Display a list of events that have occurred on th[...]

Shut Down To shut down the storage system, you can press the power button on the unit itself and hold it until the system status and disk activity LEDs start flashing, or you can shut the storage system down rem otely by using Storage System Management. To use Storage S y stem Management: 1. Click “ Shut Down ” on the “ Advanced ” page and [...]

3. Click “ Shut Down .” A message appears the indication of that the system is shutting down. CAUTION: Always shutdown the system in accordance with the instructions above. An improper shutdown may affect the functionality of storage system in the next startup. 58[...]

Reboot You can reboot the storage system remotely by using Storage System Management. To use Storage S y stem Management: 1. Click “ Reboot ” on the “ Advanced ” page and the following screen appears, allowing you to reboot the storage sy stem. CAUTION: Make sure no one is backing up a disk or using a shared folder before you reboot the sto[...]

3. Click “ Reboot .” A message appears the indication of that the system is rebooting. CAUTION: Always reboot the system in accordance with the instructions above. An improper reboot may affect the functionalit y of stor age system in the next startup. 60[...]

Back to Zero Disk User does not need to press hardware “r eset” button 15 seconds to go back to zero disk again. User can click the “ Back to Zero Disk ” of “ Advanced ” page. 1. Click “ Back to Zero Disk ” on the “ Advanced ” page and the following screen appears, allowing you to back to softwa re installation step 3.1.5. to ch[...]

3. Click “ Back to Zero Disk .” A message appears indicating that the system is rebooting. 4. Wait for a while (approximately 3~5 minutes) until the following screen appears. Click “Click to Configure RAID Profile” on the “Configuration URL” column (Please refer to software installation STEP 3.1.5.) 5. The following screen appears. Sele[...]

3.8 Logging Out of Storage System Management 1. To log out of the Storage System Management system without shutt ing it down, click the “ Logout ” button. 63[...]

2. When the message of confirmation appears, click “ OK ”. 3. The following screen appears. You can allow it to stay in the background and perform other computer task. To use the Storage System Management later, click “ Log In .” 64[...]

Chapter 4 MAP SHARES 1. The following screen appears, click “ Click to Map ” under the “ MAP Shares ” column to map shared folders. 2. Then, the following screen appears. NAS Samba Share : User could select which shared folder to connect. Share Name : User could re -name a preferred share name. 65[...]

Input Limitation Before the user inputs are set to the sy stem, the WEB GUI is required to validate the user inputs according to the following rules: Administrator name: 9 Maximum number of characters: 15 9 Rules: Can include only letters (uppercase and lowercase A-Z), numbers (0-9), hyphens (-), underlines (_), and dots (.). First character must b[...]

Workgroup name: * 9 Maximum number of characters: 15 9 Rules: can include only letters (uppercase and lowercase A-Z), numbers (0-9), hyphens (-) and underlines (_). First character must be a letter (uppercase and lowercase A-Z) CIFS user name: 9 Maximum number of characters: 15 9 Rules: Can include only letters (uppercase and lowercase A-Z), number[...]

NFS computer name (IP or domain name): 9 Maximum number of characters: 64 9 Rules: Can include only letters (uppercase and lowercase A-Z), numbers (0-9), hyphens (-), underlines (_), dots (.), slash(/), star(*), question mark (?). Shared name: 9 Maximum number of characters: 64 9 Rules: Can include only letters (uppercase and lowercase A-Z), number[...]

IP, subnet mask, Gateway, DNS address: 9 Maximum number of characters: 15 (3 “.” included) 9 Rules: The format is xxx.xxx.xxx.xxx a nd the value of xxx is between 0 and 255 NTP server name: 9 Maximum number of characters: 64 9 Rules: Can include only letters (uppercase and lowercase A-Z), numbers (0-9), hyphens (-), underlines (_) and dots (.) [...]

TE CHNICAL SUPPORT F rom U .S.A. and Canada (2 4 hours a day , 7 days a w eek) Phn: 800-SMC -4- Y OU / 94 9-6 79-8000 F ax: 94 9-502 - 3400 ENGLISH T echnical Support in formation av ailable at www .smc.c om FRENCH Inf ormations Support T echnique sur www .smc.c om DEUTSCH T echnischer Support und weit ere In formation unter www .smc.c om SP ANISH [...]