SonicWALL 6 manual

B u s i n e s s C o n t i n u i t y S o l u t i o n s BUSINESS CONTINUITY SonicW ALL CDP Series 533 2915 339 200 158 659 320 123 cool gray 5 & silver met SonicWALL CDP 6.0 Agent User’s Guide SonicWALL CDP On-Demand Video: http://www.demosondemand.com/clients/sonicwall/001/page/demos.asp#productdemos[...]

SonicWALL CDP Agent User’s Guide Version 6.0 SonicWALL, Inc.  2001 Logic Drive  San Jose, CA 95124-3452  Phone: +1.408.745.9600  Fax: +1.408.745.9300  E-mail: info@sonicwall.com[...]

Copyright Notice © 2011 SonicWALL, Inc. All rights reserved. Under the copyright laws, this manual or the software described within, can not be copied, in whole or part, without the writte n consent of the manufacturer, ex cept in the normal use of the software to ma ke a backup copy. The same proprietary and copyright notices must be affixed to a[...]

DISCLAIMER OF LI ABILITY . SONICWALL'S SOLE LIABILI TY IS THE SHIPMENT OF A REPLACEMENT PRODUCT AS DESCRIBED IN THE ABOVE LIMITED WARRANTY. IN NO EVENT SHALL SONICWA LL OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSO EVER, INCLUDING, WITHOUT LIMITA TION, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF INFORMATION, OR OTHE R PECU [...]

i SonicWALL CDP 6.0 Agent User’s Guide Table of Contents Overview of the SonicWALL CDP Agen t . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 About Data De-Duplication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 About FileSets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .[...]

ii SonicWALL CDP 6.0 Agent User’s Guide Configuring Client Backup Policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Adding a Files and Folders Object . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Adding a Client Application Object . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [...]

1 SonicWALL CDP 6.0 Agent User’s Guide SonicWALL CDP Agent User Guide This User ’s Guide provides inst allation proc edures and configuration guidelines for deploying the SonicW ALL Continuous Data Protecti on (CDP) Agent. The S onicW ALL CDP Agent provides a software interface for backing up file s, folders, and application data to a SonicW AL[...]

Overview of the SonicWALL CDP Agent 2 SonicWALL CDP 6.0 Agent User’s Guide Overview of the SonicWALL CDP Agent The SonicW ALL CDP 6.0 Agent intr oduces a new user interface that is closely aligned with the new Web-based management interface for the S onicWALL CDP appliance. The Agent User Interface looks and operates the same on supported Windows[...]

Overview of the SonicWALL CDP Agent 3 SonicWALL CDP 6.0 Agent User’s Guide About FileSets When backing up data, SonicW ALL CDP is awar e of interdependencies among multiple, related files, called FileSets. Bo th application backup and backup of files and folders use the concept of FileSets to include all relevant dat a in ba ckups, so that recove[...]

Overview of the SonicWALL CDP Agent 4 SonicWALL CDP 6.0 Agent User’s Guide Figure 3 illustrates the steps for creating a policy . Figure 3 Creating a Policy Backup policies are defined both at the adminis trative level in the Web Management Interface and at the local agent level using the Agent User Interface. Policies can be very granular , even[...]

Overview of the SonicWALL CDP Agent 5 SonicWALL CDP 6.0 Agent User’s Guide Figure 4 illustrates the order in which rules are applied when determining what to back up. Figure 4 Admin vs Agent Rule Precedence Within the constraints of administrative rule precedence, rules operate as follows: • Rules from current folder override inherited rules fr[...]

Overview of the SonicWALL CDP Agent 6 SonicWALL CDP 6.0 Agent User’s Guide appliance becomes unusable. The SonicW ALL Of fsite Portal provi des load balancing, redundancy , and an efficient file system structure fo r optimal access to an d protection of your data. The SonicW ALL CDP Offsite Data Backup provides different services, ranging from 5 [...]

Overview of the SonicWALL CDP Agent 7 SonicWALL CDP 6.0 Agent User’s Guide Figure 6 illustrates the Day Interval tab. Figure 6 Day Interval Schedulin g Figure 7 illustrates the Days of the Week tab. Figure 7 Days of the Week Scheduling[...]

Overview of the SonicWALL CDP Agent 8 SonicWALL CDP 6.0 Agent User’s Guide Figure 8 illustrates the Days of the Month tab. Figure 8 Days of the Month Sch eduling Figure 9 illustrates the Specific Dates tab. Figure 9 Specific Date s Scheduling[...]

Overview of the SonicWALL CDP Agent 9 SonicWALL CDP 6.0 Agent User’s Guide The same data can be sch eduled for backup with multiple policies using different schedules, allowing you to maintain near-continuous revisions along with daily , weekly , monthly , or custom scheduled versions. The number of re visions to keep is contr olled by the settin[...]

Overview of the SonicWALL CDP Agent 10 SonicWALL CDP 6.0 Agent User’s Guide What is the best solution? First, edit the inherited administrator policy to add files for backup. The Files and Folders object includes the folder required by the administrat or , and users can add more files and folders for backup and create rules to include or exclude [...]

Overview of the SonicWALL CDP Agent 11 SonicWALL CDP 6.0 Agent User’s Guide Figure 12 illustrates the sc hedule configuration. Figure 12 Configuring the Schedule Next, create a backup t ask which includes the Files and Folders object and the Schedule object.[...]

Overview of the SonicWALL CDP Agent 12 SonicWALL CDP 6.0 Agent User’s Guide Figure 13 illustrates the backup task. Figure 13 Creating the Backup Task For the SQL backups, create an Application obj ect to select the SQL databases to back up. Figure 14 illustrates the SQL Server Application object creation. Figure 14 Creating an SQL Server App lica[...]

Overview of the SonicWALL CDP Agent 13 SonicWALL CDP 6.0 Agent User’s Guide Figure 15 illustrates the creation of the SQL Ser ver backup task. Figure 15 Cre ating an SQL Server Backup Task This completes the configuration needed to ac complish the required backups for the Finance Department.[...]

Installing the SonicWALL CD P Agent Software 14 SonicWALL CDP 6.0 Agent User’s Guide Installing the SonicWALL CDP Agent Software This section describes installation of the S onicWALL CDP Agent Sof tware for Windows, Mac OS, and Linux systems. See the following subsections: – “Configuration Information” section on p age 14 – “Downloading[...]

Installing the SonicWALL CDP Agent Software 15 SonicWALL CDP 6.0 Agent User’s Guide Downloading the Latest SonicWALL CDP Agent Software Perform the following steps to download t he SonicWALL CDP Agent software on your computer: Ste p 1 Open a W eb browser on the computer you are using as the agent and navigate to http://www .mysonicwall.com . Ste[...]

Installing the SonicWALL CD P Agent Software 16 SonicWALL CDP 6.0 Agent User’s Guide Ste p 4 In the Sof tware T ype drop-down menu, located in the Download Cent er , select the CDP Soft ware that corresponds to your SonicW ALL CDP appliance. A list of available software appears. Ste p 5 Select the CDP Agent Sof tware you want to download. For Win[...]

Installing the SonicWALL CDP Agent Software 17 SonicWALL CDP 6.0 Agent User’s Guide SonicWALL CDP Agent Installation on Windows This section describes the requirements and installation steps fo r Windows computers. Installation Prerequisites for Windows In order to install the Soni cW ALL CDP Agent, you must have: • A computer which meets or ex[...]

Installing the SonicWALL CD P Agent Software 18 SonicWALL CDP 6.0 Agent User’s Guide Ste p 3 Select the I accept the terms of the license agreement option and click the Next button. Ste p 4 Select one of the Set up options available: • T ypical : Installs the most common program features. Recommended for most users, unless you want to use the L[...]

Installing the SonicWALL CDP Agent Software 19 SonicWALL CDP 6.0 Agent User’s Guide Ste p 6 Click Install to inst all the software. Ste p 7 Once the software installation is complete, click the Fi nish button. Y ou have successfully instal led the SonicW ALL CDP Agent. Uninstalling the SonicW ALL CDP Windows Agent T o uninstall the SonicW ALL CDP[...]

Installing the SonicWALL CD P Agent Software 20 SonicWALL CDP 6.0 Agent User’s Guide SonicWALL CDP Agent Installation on Mac OS This section describes the requirement s and installation steps for Mac OS computers. Supported Platforms The CDP Mac OS X Agent User Inter face is supported on the followi ng operating systems: • Apple Mac OS X 1 0.5.[...]

Installing the SonicWALL CDP Agent Software 21 SonicWALL CDP 6.0 Agent User’s Guide Ste p 5 Click the Install button to begin installation of the S onicW ALL CDP Agent User Interface. Ste p 6 When prompted, enter the Admin password to continue the installation. The Agent User Interface will notify you when the software has succe ssfully been inst[...]

Initializing the SonicWALL CDP Agent 22 SonicWALL CDP 6.0 Agent User’s Guide Installing the SonicWALL CDP Linux Agent The Linux Agent can be installed or uninst alled only by the root user . The compressed tar file, CDP AgentT ool_6.0.0.xx.t ar .gz , is used for inst allation. Perform the following steps to install the Linux Agent on your Linux c[...]

Initializing the SonicWALL CDP Age nt 23 SonicWALL CDP 6.0 Agent User’s Guide Launching the SonicWALL CDP Agent Perform the following steps to login to y our SonicWALL CDP Agent for the first time. Ste p 1 Launch the SonicW ALL CDP Agent Software by double-clicking the shor tcut placed on your computer desktop during the inst allation proces s. W[...]

Initializing the SonicWALL CDP Agent 24 SonicWALL CDP 6.0 Agent User’s Guide Troubleshooting the SonicWALL CDP Agent Operation If your SonicW ALL CDP Agent User Interf ace does not st art, verify the following: 1. V erify that the software was installed by a user with administrative rights. 2. V erify that the operating system has been upgraded t[...]

Agent User Interface Overview 25 SonicWALL CDP 6.0 Agent User’s Guide Agent User Interface Overview The Agent User Interface provides user s with selection t abs and a view panel. Tab Selection The T ab Selection allows users to navigate the A gent User Interface. Four selectable tabs ar e available: T ab Description Statu s Displays the connecte[...]

Agent User Interface Ov erview 26 SonicWALL CDP 6.0 Agent User’s Guide View Panel The View Panel is loca ted directly below the T ab Selection. The panel refreshes when a t ab is selected. Policies Allows the user to configure Files and Folder objects, Application object s, Schedule objects, and Backup T ask objects . Also allows the user to view[...]

Using th e S tatus I nt e rfa c e 27 SonicWALL CDP 6.0 Agent User’s Guide Using the Status Interface The S tatus tab allows you to view current agent information, change appliances, log into the Administrator File Browser , and view details about recent backups . This section contains t he following subsections: • “Current Agent Information?[...]

Using the Status Interface 28 SonicWALL CDP 6.0 Agent User’s Guide Current Agent Information The Agent Information p anel displays details about the current agent and about its backup s. It also displays the name of the SonicW ALL CDP appliance to which the agent is currently connected. Descriptions of the items in the Agent Information panel are[...]

Using th e S tatus I nt e rfa c e 29 SonicWALL CDP 6.0 Agent User’s Guide T wo buttons are located at the bot tom of the Agent Information panel: • Change Appliance : Allows the user to connect to a different SonicW ALL CDP appliance. For information about using this feature, see “Changing Appliances” on page 29 . • Login to Administrator[...]

Using the Status Interface 30 SonicWALL CDP 6.0 Agent User’s Guide Ste p 4 T o connect to a displayed appliance, either doubl e-click the appliance IP address or select it and click the Connect button. The Agent Information panel displa ys the new appliance information. Using the Administrator File Browser The Agent software a llows Administrator[...]

Using th e S tatus I nt e rfa c e 31 SonicWALL CDP 6.0 Agent User’s Guide Ste p 3 T ype in the password for the admin account, and click Login . The Agent User Interface displays the starting screen for the appliance. Ste p 4 Click the arrow for either Appliance or Offsite to expand the display to include a ll associated agents, then click any ag[...]

Using the Status Interface 32 SonicWALL CDP 6.0 Agent User’s Guide Y ou can also view specific backups. The bottom of the window provi des controls for your use. Ste p 5 On the left, the meanings of the icons are defi ned. At the right, the following controls are available, from left to right: • Refresh – refreshes the window content s • Re[...]

Using th e S tatus I nt e rfa c e 33 SonicWALL CDP 6.0 Agent User’s Guide Viewing the Status Events Panel The main S tatus panel displays infor mation about the recent backup t a sks for the agent. There are two sections: Backup Events and FileSet and Application Event s . Descriptions of the fields on the S tatus page are provided be low: Field [...]

Managing Backups 34 SonicWALL CDP 6.0 Agent User’s Guide Managing Backups The My Backups t ab displays information about recent backup s that have been executed by the SonicW ALL CDP Agent. Y ou can view the backups at various levels of det ail, search for files, remove backed up files, and restore files from this page. Figure 17 shows the initia[...]

Managing Backups 35 SonicWALL CDP 6.0 Agent User’s Guide Viewing Backup Details Y ou can click the arrow next to any of the three backup types to expand the level of det ail shown on the My Backups page. For example, Figure 18 shows the p age after expanding the CDP selection several times until the actual file names are displayed. Figure 18 My B[...]

Managing Backups 36 SonicWALL CDP 6.0 Agent User’s Guide Ste p 2 A Search dialog is displayed in the left pane. In the All or p art of the file name field, type in the file name or partial file name for which to se arch. Ste p 3 T o specify a folder to search in, enter the folder name in the Look in field. Ste p 4 T o search by file size range, t[...]

Configuring Client Backup Policies 37 SonicWALL CDP 6.0 Agent User’s Guide Removing Backed Up Files The My Backups p age provides three ways to remove files stored on the SonicW ALL CDP appliance: • The Remove option deletes the file from the SonicWALL CDP appliance. Future backups might cause it to be backed up again unless you change the rela[...]

Configuring Client Backup Policies 38 SonicWALL CDP 6.0 Agent User’s Guide T o back up files or application dat a, you mu st configure a backup object, a schedule, and a backup task that includes both the backup object and the schedule. Note Without a backup task, no backup s will occur . This section contains t he following subsections: • “A[...]

Configuring Client Backup Policies 39 SonicWALL CDP 6.0 Agent User’s Guide Ste p 2 Click the + button located in the bottom-right below the Files and Folders t able. The Files and Folders window appears. Ste p 3 S pecify a friendly name for your F iles and Folders object in the Name field located in the upper-left cor ner . Ste p 4 Select the des[...]

Configuring Client Backup Policies 40 SonicWALL CDP 6.0 Agent User’s Guide Ste p 5 Define the rules for your Files and Folders objec t by first determining how to apply the rule by choosing Include or Exclude under the Ty p e drop-down menu. • Include : Includes the specified files or extensions. • Exclude : Excludes the specified files or ex[...]

Configuring Client Backup Policies 41 SonicWALL CDP 6.0 Agent User’s Guide Adding a Client Application Object T o backup a client application such as Outlook or Outlook Express, you must configure an application object, a schedule, and a backup task that includes both t he application object and the schedule. This section describes how to create [...]

Configuring Client Backup Policies 42 SonicWALL CDP 6.0 Agent User’s Guide The new application object appears in the Policies screen of the Agent User Interface. The In Use column indicates No to show that this application obj ect is not part of an en abled Backup T ask. Note Before the backup will occur , you must c onfigure a schedule for this [...]

Configuring Client Backup Policies 43 SonicWALL CDP 6.0 Agent User’s Guide Ste p 2 Click the Edit button to the right of the CDP object name. The Files and Folders window appears. Ste p 3 Select the desired folder you wish to back up in the Computer field. The file path of the backup folders is displayed in the Full Path field located at the top [...]

Configuring Client Backup Policies 44 SonicWALL CDP 6.0 Agent User’s Guide Ste p 4 Define the rules for your Files and Folders objec t by first determining how to apply the rule by choosing Include or Exclude under the Ty p e drop-down menu. • Include : Includes the specified files or extensions. • Exclude : Excludes the specified files or ex[...]

Configuring Client Backup Policies 45 SonicWALL CDP 6.0 Agent User’s Guide Ste p 8 T o send the backed up files to the configured SonicWALL Of fsite Portal or of fsite CDP appliance, first click on the selected folder in the Backup Folders list, and then select the Offsite Backup checkbox. Ste p 9 If desired, repeat St e p 5 through S tep 8 to cr[...]

Configuring Client Backup Policies 46 SonicWALL CDP 6.0 Agent User’s Guide Ste p 3 In the right pane, click the Plus button at the lower right corner . The Add Schedule window opens. Ste p 4 T ype a descriptive name for the schedule into the Name field. Ste p 5 S pecify the type of schedule and time desired. F our options are available and can be[...]

Configuring Client Backup Policies 47 SonicWALL CDP 6.0 Agent User’s Guide – Select the Enable Day Interval checkbox. – Select the number of days for the interval between backups. – Select a start date. By default, the interv al is calculated from the current date. – Under Select Time , to back up the files beginning at a specific time, s[...]

Configuring Client Backup Policies 48 SonicWALL CDP 6.0 Agent User’s Guide • Days of the Month – The backup occurs on cert ain days of the month. – Select the Enable Days of the Month checkbox. – Select the days of the month on which to run the backup . Select Last for the last day of the month. – Select the time at which to st art the [...]

Configuring Client Backup Policies 49 SonicWALL CDP 6.0 Agent User’s Guide • Specific Date s – The backup occurs on the selected dates. – Select the Enable Specific Dates checkbox. – Click the small calendar and then select the date(s). – Select the time at which to st art the backup. – Under Select Time , to back up the files beginni[...]

Configuring Client Backup Policies 50 SonicWALL CDP 6.0 Agent User’s Guide Viewing a CDP Sc hedule Object A default CDP schedule objec t is inherited from the SonicW ALL CDP appliance. It uses Interval scheduling rather than Event scheduling. Only the Day Interval tab of the Edit Schedule Object interface is used. Y ou can view the default CDP sc[...]

Configuring Client Backup Policies 51 SonicWALL CDP 6.0 Agent User’s Guide Configuring a Backup Task for Client Data A backup task include s either a Files and Folders or Application object and a schedule for the backup. Without a backup task, no backups will occur . For offsite backup, you can choose the Send All Files Offsite option when adding[...]

Configuring Client Backup Policies 52 SonicWALL CDP 6.0 Agent User’s Guide Ste p 9 The T r imming Algorithm field is not configurable. The fi eld displays the type of trimming algorithm in use. Step 10 In the Offsite drop-down list, select one of the following options: • Send all Files Offsite – Files will be backed up on t he configured Of f[...]

Configuring Client Backup Policies 53 SonicWALL CDP 6.0 Agent User’s Guide After clicking OK , the new tasks appear in the Policies tab window: Removing Backup Tasks Y ou can temporarily disable a backup task, or co mpletely remove it along with the associated backup rules or application object. See the following sections: • “Disabling a Back[...]

Restoring Backed Up Clie nt Data 54 SonicWALL CDP 6.0 Agent User’s Guide Restoring Backed Up Client Data See the following sections for in structions about restoring backed up files, folders, and client applications: • “Restoring Files and Folders” section on pa ge 54 • “Restoring a Client Application” section on p age 56 Restoring Fi[...]

Restoring Backed Up Client Data 55 SonicWALL CDP 6.0 Agent User’s Guide Ste p 7 At the bottom right corner , click the Restore icon . The Choose Restor ation Location dialog opens. Click Ye s to restore the files on top of the original files. Click No to save the files to another location on disk. Click Cancel to exit the restoration process with[...]

Restoring Backed Up Clie nt Data 56 SonicWALL CDP 6.0 Agent User’s Guide Restoring a Client Application Y ou can restore any revision of a client applica tion that is available on the SonicW ALL CDP appliance to an agent machine. The restore can be made directly to the application inst allation on the agent, or to another location on the hard dr [...]

Backing Up Server Appl ications 57 SonicWALL CDP 6.0 Agent User’s Guide Backing Up Server Applications Server applications, including Mi crosoft Exchange, Active Director y , and SQL Server can be configured for backup or recovery usin g the SonicW ALL CDP User Interface. Refer to the following sections for info rmatio n about backing up server a[...]

Backing Up Server Appl ications 58 SonicWALL CDP 6.0 Agent User’s Guide Ste p 3 In the right pane, click the Plus button at the lower right corner . The Add Schedule window opens. Ste p 4 T ype a descriptive name for the schedule into the Name field. Ste p 5 Select one or more of the following tabs to co nfigure a schedule that meets your require[...]

Backing Up Server Appl ications 59 SonicWALL CDP 6.0 Agent User’s Guide – Fill in the St art at fields by selecting an hour and a minute for the st art time on the selected days. – T o repeat the backup at intervals during the selected days, select the Repeat checkbox and type a value into the Repeat every ... minutes field, then select an ho[...]

Backing Up Server Appl ications 60 SonicWALL CDP 6.0 Agent User’s Guide Windows Server Vers ions Supported Microsoft Exchange runs on the follow ing versions of Windows Server: • Windows Server 2008 64-bit / 32-bit • Windows Server 2003 64-bit / 32-bit Note Refer to the latest SonicWALL CDP Release Notes , available on www .sonicwall.com , fo[...]

Backing Up Server Appl ications 61 SonicWALL CDP 6.0 Agent User’s Guide Configuration on a 64-bit Machine T o configure the Exchange admin user on a 64-bit machine: (MS Windows 2003/2008 and MS Exchange 2007), perform the following step s: Ste p 1 Create a user in ‘Active Direct ory User and Computer ’ in the Domain Controller (DC) computer ([...]

Backing Up Server Appl ications 62 SonicWALL CDP 6.0 Agent User’s Guide ExOLEDB / ADO / CDO Requiremen ts for Exchange 2007/20 03 SonicW ALL CDP uses ExOLEDB to access Microsoft Exchange 2007 and 2003. The Exchange OLE DB Provider should be installed along with Microsoft Exchange, and must be accessible by the SonicW A LL CDP W eb Management Inte[...]

Backing Up Server Appl ications 63 SonicWALL CDP 6.0 Agent User’s Guide User Mailbox Backup and Restore backs up and restores messages in the user ’s Outlook Mailbox, including the Inbox, Draft s, Deleted Items , and Sent Items, as we ll as messages within all other folders with custom names. It does not back up the Outlook Calendar , Note s, C[...]

Backing Up Server Appl ications 64 SonicWALL CDP 6.0 Agent User’s Guide Ste p 3 In the right pane, click the Plus button at th e lower right corner . The Add Application window opens. Ste p 4 T ype a descriptive name for the application object into the Name field. Ste p 5 Select Microsof t Exchange - User Mailbox in the Application drop-down list[...]

Backing Up Server Appl ications 65 SonicWALL CDP 6.0 Agent User’s Guide Step 10 When finished entering the aut hentication credentials, click Save . Cli ck Cancel to close the dialog box without saving anything. Ste p 1 1 In the Add Applic ation window , click OK to add the application object. The new application object appears in the Policies sc[...]

Backing Up Server Appl ications 66 SonicWALL CDP 6.0 Agent User’s Guide Ste p 3 In the right pane, click the Plus button at the lower right corner . The Add Backup T ask window opens. Ste p 4 T ype a descriptive name for the backup task into the Name field. Ste p 5 Select Application from th e Select F ile T ype drop-down list. Ste p 6 Select the[...]

Backing Up Server Appl ications 67 SonicWALL CDP 6.0 Agent User’s Guide Before configuring a User Mailbox applicati on object to use credentials when accessing the Exchange server , you must first configure the credentials on t he Exchange server . The user name must have appropriate privileges to acce ss user mailbox data on the Exchange server [...]

Backing Up Server Appl ications 68 SonicWALL CDP 6.0 Agent User’s Guide The welcome screen displays, followed by a co mmand prompt. Ste p 2 T ype the following at the prompt: New–ManagementRol eAssignment–Ro l e“MailboxImport Export”–U se r“ A d minist rat or” Removing User Mailboxes from the Backup Task This secti[...]

Backing Up Server Appl ications 69 SonicWALL CDP 6.0 Agent User’s Guide Ste p 3 In the right pane, click the Edit button for t he application object you wish to edit. The Edit Application window opens. Ste p 4 Clear the checkbox for the mailbox you wish to delete. Ste p 5 Click OK . Verifying User Mailbox Backup Activity This section describes ho[...]

Backing Up Server Appl ications 70 SonicWALL CDP 6.0 Agent User’s Guide If you are watching the Statu s page during the backup, you will first see the backup task appear multiple times (for each mailbox) in the Backup Events table. When all individual backup events are finished, the backup task appears in the FileSet and Application Events t able[...]

Backing Up Server Appl ications 71 SonicWALL CDP 6.0 Agent User’s Guide Note The SonicWALL CDP applianc e must be licensed for serv er applications. On the SonicW ALL CDP 1 10, 210, and 220 platforms, th is feature requires the pu rchase of the SonicW ALL CDP 5 Server Applications Licens e upgrade. This license allows you to back up five applicat[...]

Backing Up Server Appl ications 72 SonicWALL CDP 6.0 Agent User’s Guide Ste p 3 In the right pane, click the Plus button at th e lower right corner . The Add Application window opens. Ste p 4 T ype a descriptive name for the application object into the Name field. Ste p 5 Select Microsoft Exchange - InfoS tore in the Application drop-down list. T[...]

Backing Up Server Appl ications 73 SonicWALL CDP 6.0 Agent User’s Guide Scheduling Backups for InfoStore A schedule is required when creating an Application backup t ask to backup Exchange InfoStore databases. Y ou can use the same schedule object in more than one backup t ask. For instructions on creating a schedule object, see the “Creating S[...]

Backing Up Server Appl ications 74 SonicWALL CDP 6.0 Agent User’s Guide Ste p 9 In the Offsite drop-down list, select one of the following options: • Send all Files Offsite – Offsite backup settings must already be configured in the SonicW ALL CDP Web Management Interface, and the offsite appliance must be available. • Do Not Send Files Off[...]

Backing Up Server Appl ications 75 SonicWALL CDP 6.0 Agent User’s Guide Verifying InfoStore Backup Activity This section describes how to tell if your M icrosoft Exchange backups are working correctly . Y ou can view log entries s howing the backups in the Statu s page of the SonicW ALL CDP Agent User Interface. Y ou should see log entries s howi[...]

Backing Up Server Appl ications 76 SonicWALL CDP 6.0 Agent User’s Guide Backing Up Exchange 2007 /2003 User Mailboxes Y ou can backup individual user mailboxes by using the Mi crosoft Exchange User Mailbox Backup and Restore server applicat ion in the SonicW ALL CD P Age nt U ser I nt er fac e. The user mailbox is backed up onto your SonicW ALL C[...]

Backing Up Server Appl ications 77 SonicWALL CDP 6.0 Agent User’s Guide The User Mailbox application allows you to add or delete individual user mailboxes for backup, set backup schedules, restore specific backup s of individual mailboxes, enter credentials for accessing the Exchange server , and select offsit e backup. Y ou can view log entries [...]

Backing Up Server Appl ications 78 SonicWALL CDP 6.0 Agent User’s Guide Ste p 7 If authentication credentials are required to access the Exchange server , or to test the connections to the Exc hange server , click the Authentication button. The Authentication dialog box opens. Ste p 8 In the Authentication dialog box, type the domainusername int[...]

Backing Up Server Appl ications 79 SonicWALL CDP 6.0 Agent User’s Guide Ste p 3 In the right pane, click the Plus button at the lower right corner . The Add Backup T ask window opens. Ste p 4 T ype a descriptive name for the backup task into the Name field. Ste p 5 Select Application from th e Select File T ype drop-down list. Ste p 6 Select the [...]

Backing Up Server Appl ications 80 SonicWALL CDP 6.0 Agent User’s Guide Before configuring a User Mailbox applicati on object to use credentials when accessing the Exchange server , you must first configure the credentials on t he Exchange server . The user name must have appropriate privileges to acce ss user mailbox data on the Exchange server [...]

Backing Up Server Appl ications 81 SonicWALL CDP 6.0 Agent User’s Guide Y ou should see log entries showing backups right af ter the first scheduled backup after creating a backup t ask for one or more user ma ilboxes, and then after each scheduled backup. Ste p 1 In the SonicW ALL CDP Agent User Interface, click the St at us tab. Ste p 2 Optiona[...]

Backing Up Server Appl ications 82 SonicWALL CDP 6.0 Agent User’s Guide How Does InfoStore Backup and Restore Work? The SonicW ALL CDP Microsoft Exchange In foS tore Backup and Restore feature is implemented as a server application that is aut omatically discovered by the SonicW ALL CDP Agent User Interface. T o get star ted using the feature, se[...]

Backing Up Server Appl ications 83 SonicWALL CDP 6.0 Agent User’s Guide Ste p 3 In the right pane, click the Plus button at the lower right corner . The Add Application window opens. Ste p 4 T ype a descriptive name for the application object into the Name field. Ste p 5 Select Microsoft Exchange - InfoS tore in the Application drop-down list. Th[...]

Backing Up Server Appl ications 84 SonicWALL CDP 6.0 Agent User’s Guide Note Before creating a backup task, cr eate the application object and schedule to be included in the task. T o create a backup t ask for a storage gr oup backup, perform the following step s: Ste p 1 In the SonicW ALL CDP Agent User Interface, click the Policies t ab. Ste p [...]

Backing Up Server Appl ications 85 SonicWALL CDP 6.0 Agent User’s Guide Removing a Storage Group from the Backup Task T o remove a storage group from the list of group s scheduled for backup, perform the following steps: Ste p 1 In the SonicW ALL CDP Agent User Interface, click the Policies t ab. Ste p 2 In the left pane, select Applications . St[...]

Backing Up Server Appl ications 86 SonicWALL CDP 6.0 Agent User’s Guide Backing Up SharePoint Backing up Microsoft SharePoint using SonicW ALL CDP allows users to store and retrieve SharePoint database revisions fr om an agent ma chine. SharePoint dat abases are configured for backup using the SonicW ALL CDP Agent User Interface. Note SharePoint [...]

Backing Up Server Appl ications 87 SonicWALL CDP 6.0 Agent User’s Guide Creating an Application Object for SharePoint T o backup Microsoft SharePoint, you must c onfigure an application object, a schedule, and a backup task that includes both the application object and the schedule. This section d escr ibes how to create the application object. T[...]

Backing Up Server Appl ications 88 SonicWALL CDP 6.0 Agent User’s Guide Scheduling Backups for SharePoint A schedule is required when creating an Applic ation backup t ask to backup Microsoft SharePoint. Y ou can use the same schedul e object in more than one backup task. For instructions on creating a schedule object, see the “Creating Schedul[...]

Backing Up Server Appl ications 89 SonicWALL CDP 6.0 Agent User’s Guide Ste p 9 In the Offsite drop-down list, select one of the following options: • Send all Files Offsite – Offsite backup settings must already be configured in the SonicW ALL CDP Web Management Interface, and the offsite appliance must be available. • Do Not Send Files Off[...]

Backing Up Server Appl ications 90 SonicWALL CDP 6.0 Agent User’s Guide Ste p 4 Click the My Backups t ab and view the list of backup revisions. Backing up System State and Active Directory Active Directory is included within the System S tate application object in SonicW ALL CDP 6.0 and higher . When creating a System S tate application object, [...]

Backing Up Server Appl ications 91 SonicWALL CDP 6.0 Agent User’s Guide Creating an Application Object for System State and Active Directory T o backup System S tate and Active Directory , you must configure an application object, a schedule, and a backup task that includes both the application object and the schedule. This section describes how [...]

Backing Up Server Appl ications 92 SonicWALL CDP 6.0 Agent User’s Guide • IISMET ASBASE • COM+REGDB • File Replication Service • Active Directory • Registry • Windows Management Instrumentation • Event Logs Ste p 8 In the Add Applic ation window , click OK to add the application object. The new application object appears in the Poli[...]

Backing Up Server Appl ications 93 SonicWALL CDP 6.0 Agent User’s Guide Ste p 3 In the right pane, click the Plus button at the lower right corner . The Add Backup T ask window opens. Ste p 4 T ype a descriptive name for the backup task into the Name field. Ste p 5 Select Application from th e Select File T ype drop-down list. Ste p 6 Select the [...]

Backing Up Server Appl ications 94 SonicWALL CDP 6.0 Agent User’s Guide Ste p 3 View the backup st atus in the right pane. Ste p 4 Click the My Backups t ab and view the list of backup revisions.[...]

Backing Up Server Appl ications 95 SonicWALL CDP 6.0 Agent User’s Guide Backing up Microsoft SQL Server Backing up Microsoft SQL Server using SonicW ALL CDP allows users to store and retrieve Microsoft SQL Server revisions from an agent machine. Microsoft SQL Server databases ar e configured for backup using the Soni cW ALL CDP Agent User Interfa[...]

Backing Up Server Appl ications 96 SonicWALL CDP 6.0 Agent User’s Guide Adding a SQL Server Backup Application Object T o backup Microsoft SQL Server dat abases, y ou must configure an application object, a schedule, and a backup task that includes both the application object and the schedule. This section describes how to create the applic ation[...]

Backing Up Server Appl ications 97 SonicWALL CDP 6.0 Agent User’s Guide Scheduling Backups for Microsoft SQL Server A schedule is required when creating an Applicat ion backup t ask to backup Microsoft SQL Server databases. Y ou can use the same sc hedule object in more than one backup task. For instructions on creating a schedule object, see the[...]

Backing Up Server Appl ications 98 SonicWALL CDP 6.0 Agent User’s Guide Ste p 8 The T r imming Algorithm field is not configurable for Application policies. The field displays the type of trimming algorithm in use. Ste p 9 In the Offsite drop-down list, select one of the following options: • Send all Files Offsite – Offsite backup settings mu[...]

Backing Up Server Appl ications 99 SonicWALL CDP 6.0 Agent User’s Guide Verifying Microsoft SQL Server Backup Activity This section describes how to tell if your Microsof t SQL Server backups are working correctly . Y ou can view log entries showing the backups on the St a tu s page of the SonicW ALL CDP Agent User Interface. Y ou should see log [...]

Backing Up Server Appl ications 100 SonicWALL CDP 6.0 Agent User’s Guide Ste p 4 Click the My Backups t ab and view the list of backup revisions. Offsite Backup of SQL Server Offsite Ser vice backup of CDP can be selected at the agent level when configuring the backup task. This implies that all SQL Server inst ances and dat abases selected on th[...]

Restoring Server Applicati ons 101 SonicWALL CDP 6.0 Agent User’s Guide Restoring Server Applications When using SonicW ALL CDP , if an agent should experience an event that results in dat a loss, you will be able to recover any dat a that you had defined for backup. In the event of agent dat a loss, data can be recovered directly from the SonicW[...]

Restoring Server Application s 102 SonicWALL CDP 6.0 Agent User’s Guide Ste p 2 In the left pane, click Applications . The display expands to s how available backup tasks. Ste p 3 Click the desired backup t ask. The av ailable revisions are displayed. Ste p 4 Click the desired revision. The root folder and details about the revision ar e displaye[...]

Restoring Server Applicati ons 103 SonicWALL CDP 6.0 Agent User’s Guide Ste p 8 For a single user mailbox restoration , select Restore to application fro m the Options drop-down list. No other option is available in this case. When restoring all mailboxes in a Revision , select one of the following from the Opti ons drop-down list: • Restore to[...]

Restoring Server Application s 104 SonicWALL CDP 6.0 Agent User’s Guide Restoring Exchange 2010 InfoStore Y ou can restore Exchange 2010 InfoS tore databases by using the SonicW ALL CDP Microsoft Exchange InfoS tore Backup and Restore server appl ication in the SonicW ALL CDP Agent User Interface. This section describes how to restore an indi vid[...]

Restoring Server Applicati ons 105 SonicWALL CDP 6.0 Agent User’s Guide Ste p 4 Click the desired revision. The root folder and details about the revision ar e displayed, including the date and time. Ste p 5 At the bottom right cor ner , click the Restore icon . The Application Restoration window opens. Ste p 6 In the Options drop-down list, sele[...]

Restoring Server Application s 106 SonicWALL CDP 6.0 Agent User’s Guide Ste p 8 Click OK . The Application Restoration Details window appears. Ste p 9 The restoration steps are listed, along with a Star t Ti m e col umn, a Duration column, and an in-progress indicator . The steps are: • Download files from appliance • Stop service • Restore[...]

Restoring Server Applicati ons 107 SonicWALL CDP 6.0 Agent User’s Guide Step 10 When the restore is finished, click Cl ose . Note After the data is restored to the Exchan ge se rver , you may need to synchronize your local mail client (Outlook) in order to see restored emails. Restoring Data from Exchange 2007/2003 Recovery of data fr om Microsof[...]

Restoring Server Application s 108 SonicWALL CDP 6.0 Agent User’s Guide See the following sections: • “Restoring the Contents of an Existing Mailbox” on page 108 • “Restoring Deleted Mailboxes in Exchange 2003” on page 109 • “Restoring Deleted Mailboxes in Exchange 2007” on page 109 Restoring the Contents of an Existing Mailbox [...]

Restoring Server Applicati ons 109 SonicWALL CDP 6.0 Agent User’s Guide Restoring Deleted Mailbox es in Exchange 2003 Once a mailbox is deleted from Exchange, there is no container to hol d the emails, even though SonicW ALL CDP has a copy of the mailbox bac kup. This container (in our case an empty mailbox) must be created prior to restoring the[...]

Restoring Server Application s 110 SonicWALL CDP 6.0 Agent User’s Guide Restoring a Deleted Mailbox by Creat ing a New Active Directory Account Ste p 1 Create a new Active Directory user account using the same user name as the deleted account. Ste p 2 Create a new user mailbox in Exchange usi ng the same account name and connect to the Active Dir[...]

Restoring Server Applicati ons 111 SonicWALL CDP 6.0 Agent User’s Guide Ste p 4 Click the desired revision. The root folder and details about the revision ar e displayed, including the date and time. Ste p 5 At the bottom right cor ner , click the Restore icon . The Application Restoration window opens. Ste p 6 In the Options drop-down list, sele[...]

Restoring Server Application s 112 SonicWALL CDP 6.0 Agent User’s Guide Ste p 8 Click OK . The Application Restoration Details window appears. Ste p 9 The restoration steps are listed, along with a Star t Ti m e col umn, a Duration column, and an in-progress indicator . The steps are: • Download files from appliance • Stop service • Restore[...]

Restoring Server Applicati ons 113 SonicWALL CDP 6.0 Agent User’s Guide Step 10 When the restore is finished, click Cl ose . Note After the data is restored to the Exchan ge se rver , you may need to synchronize your local mail client (Outlook) in order to see restored emails. Restoring Deleted Storage Groups Once a storage group is deleted from [...]

Restoring Server Application s 114 SonicWALL CDP 6.0 Agent User’s Guide Restoring a Deleted Storage Group in Exchange 2003, Alternate Method This method does not involve rest oring Active Directory first, and is available as an alternate method for Exchange 2003, but not for Exc hange 2007. In Exchange 2007, when you delete a user mailbox from th[...]

Restoring Server Applicati ons 115 SonicWALL CDP 6.0 Agent User’s Guide Ste p 2 If necessary , click the Change Appliance ic on to change the Soni cW ALL CDP appliance to the one with the files you need. Ste p 3 Click the My Backups t ab. Ste p 4 In the left pane, click Applications . The display expands to show available backup t asks. Ste p 5 C[...]

Restoring Server Application s 116 SonicWALL CDP 6.0 Agent User’s Guide Ste p 8 In the Options drop-down list, select one of the following: • Restore to original location – restore the database files on top of the original files • Restore to alternate location – restore the dat abase files to another location on disk Use this option if yo[...]

Restoring Server Applicati ons 117 SonicWALL CDP 6.0 Agent User’s Guide Restarting the Domain Controller in Safe Mode With the exception of Active Directory on Windows Server 20 08, you cannot restore Active Directory in normal Windows mode. This is bec ause the service is already active. Before restoring Active Directory on Windows Server 2003, [...]

Restoring Server Application s 118 SonicWALL CDP 6.0 Agent User’s Guide T o restore System S tate and Active Directory using the SonicW ALL CDP Agent User Interface, perform the following step s: Ste p 1 In the SonicW ALL CDP Agent User Interface, click the My Backup s tab. Ste p 2 In the left pane, click Applications . The display expands to s h[...]

Restoring Server Applicati ons 119 SonicWALL CDP 6.0 Agent User’s Guide Ste p 7 Under Component s , select the checkboxes for the file s you want to restore. T o ensure a consistent environment af ter the restore, select all files. It is not recommended to restor e certain System S tate subcomponent s individually (like Certificate Services datab[...]

Restoring Server Application s 120 SonicWALL CDP 6.0 Agent User’s Guide The in-progress indicators become active for each step as it is executed, and the Star t Ti m e and Duration values are updated. Step 10 When the Reboot Windows with Active Directory Rep air Mode step is reached, the r estore process pauses and prompts you to select one of th[...]

Restoring Server Applicati ons 121 SonicWALL CDP 6.0 Agent User’s Guide Using Authoritative Restore An authoritative restore is most commonly used to restore corrupt or deleted objects. For example, a deleted user account can be recovered from an Active Directory backup that precedes the deletion of the user account. An authoritative restore shou[...]

Restoring Server Application s 122 SonicWALL CDP 6.0 Agent User’s Guide Restoring SQL Server Usin g the Agent User Interface T o restore Microsoft SQL Server databases us ing the So nicWALL CDP Agent User Interface, perform the following step s: Ste p 1 In the SonicW ALL CDP Agent User Interface, click the My Backup s tab. Ste p 2 In the left pan[...]

Restoring Server Applicati ons 123 SonicWALL CDP 6.0 Agent User’s Guide Ste p 6 In the Options drop-down list, select one of the following: • Restore to original location – This option restores the fi les to the application in their original location for Microsoft SQL Server . • Restore to alternate location – This option restores the fil[...]

Restoring Server Application s 124 SonicWALL CDP 6.0 Agent User’s Guide The in-progress indicators become active for each step as it is executed, and the Star t Ti m e and Duration values are updated. Step 10 When the restore is finished, click Cl ose . Additional Information More information can be found here: SQL Forum on Disaster Recovery run [...]

Restoring Server Applicati ons 125 SonicWALL CDP 6.0 Agent User’s Guide Database Locked Error Actions that can lock the datab ase and prevent the restore process include: • Querying • Accessing by user or application • Opening Web Manage m ent Interface with database selected Revisions may not appear immediately or even for some time due to[...]

Using Online Help 126 SonicWALL CDP 6.0 Agent User’s Guide Using Online Help Y ou can access online help by clicking the Help tab in the Agent User Interface. The Help window provides links to online help, the SonicW ALL knowledge base, the Agent log file, and Agent version information. See the following sections: • “Viewing the Onlin e Agent[...]

Using Online Help 127 SonicWALL CDP 6.0 Agent User’s Guide Viewing the Online Agent User Guide T o view the online version of the SonicWALL CDP Agent User Guide , click the Online Help link in the Help window . The HTML version of the User Guide is displayed in your browser .[...]

Using Online Help 128 SonicWALL CDP 6.0 Agent User’s Guide Accessing Technical Support Information Click the T echnical Support link on the Help page to display a link to the SonicW ALL Knowledge Base and the Log V iewer . T o view the log entries, click the View Log button. T o save the log as a file on your hard drive, click the Save Log As but[...]

Using Online Help 129 SonicWALL CDP 6.0 Agent User’s Guide T o access the SonicW ALL Knowledge Base for information about SonicW ALL CDP , click the SonicW ALL CDP Support Knowledge Base link. The Knowledge Base page opens in your browser . Viewing Information About the SonicWALL CDP Agent T o view information about the SonicW ALL CDP Agent, clic[...]

Using Online Help 130 SonicWALL CDP 6.0 Agent User’s Guide[...]

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